InstallationPackageInstructions - Full - Primtech - R16

primtech Installation Package
Instructions - Full updated 28-SEP-2017
Server Installation............................................................................................................... 2
Preparations ................................................................................................................................ 2
Installation ................................................................................................................................... 3
Summary .................................................................................................................................... 14
Client Installation..............................................................................................................15
Preparation ................................................................................................................................ 15
Installation of the client setup ................................................................................................... 15
Data Setup ........................................................................................................................26

Desktop links .............................................................................................................................. 26
First logon .................................................................................................................................. 26
License request .......................................................................................................................... 27
User Administration ................................................................................................................... 27
Initial Data Set ..................................................................................................................28
Troubleshooting ...............................................................................................................29
Installation ................................................................................................................................. 29
Program execution..................................................................................................................... 29
entegra
eyrich + appel gmbh
Hertzstr. 28
76275 Ettlingen, Germany
Phone +49 7243 / 76 24 -20

Fax +49 7243 / 76 24 - 99
support@primtech.com
www.primtech.com
Server Installation
Preparations
Recommended folder structure

Please create the following folder structure and copy the primtech installation package
to the folder ..\primtechRoot\Install.
Root directory: ..\primtechRoot
Windows User Group

Create a Windows user group (e.g. primtechUsers, create in ActiveDirectory/Domain or
locally on the file server) and put all future primtech users in it to manage access
permissions.
Database
Microsoft SQL Server should be installed. We recommend a named instance with the
name “PRIMTECH”.
entegra
eyrich + appel gmbh
Hertzstr. 28
Phone +49 7243 / 76 24 -20

Fax +49 7243 / 76 24 - 99
www.primtech.com
primtech 13 - Installation Requirements
primtech – Installation Package Instructions - Full | page 2 / 29

Installation
Run „setup.exe” as administrator. It will request elevated execution permission =>
allow it.
entegra
eyrich + appel gmbh
Hertzstr. 28
Phone +49 7243 / 76 24 -20

Fax +49 7243 / 76 24 - 99
www.primtech.com

Welcome
Please click “Next” to start the primtech server setup.
Accept license terms
entegra
eyrich + appel gmbh
Hertzstr. 28
Phone +49 7243 / 76 24 -20

Fax +49 7243 / 76 24 - 99
www.primtech.com

Serial number
Enter the serial number (given by entegra) that applies to the system
entegra
eyrich + appel gmbh
Hertzstr. 28
Phone +49 7243 / 76 24 -20

Fax +49 7243 / 76 24 - 99
www.primtech.com

Database type
Select the desired database type. By default, the Microsoft SQL-Server is selected. The
primtech setup supports both, (i) using one server or (ii) using a separate application
and database server.
If you want to use an oracle server, please contact primtech support
(support@primtech.com) for further information.
If “Don´t use database information” is selected, the primtech databases have to be
connected manually later. In this case, please contact primtech support
(support@primtech.com) for further information.
entegra
eyrich + appel gmbh
Hertzstr. 28
Phone +49 7243 / 76 24 -20

Fax +49 7243 / 76 24 - 99
www.primtech.com

Install web service
Please select the recommended option “Install web service”
If you do not want to install the web service, the primtech user(s) will require write
access on the primtech network share.
entegra
eyrich + appel gmbh
Hertzstr. 28
Phone +49 7243 / 76 24 -20

Fax +49 7243 / 76 24 - 99
www.primtech.com

Server root
Please select the root directory, which will be used to install primtech data and which
will be shared using the “Name of network share”.
Please enter a valid name for “Group or user name to access the network share” (as
mentioned above).
Standalone installation: If you leave “Name of network share” empty, the directory will
not be shared and you do not need to give “Group or user name..”
entegra SQL-Server
eyrich + appel gmbh If no SQL Server (according to primtech System Requirements ) is installed on
Hertzstr. 28 the system, select “Install local SQL-Server Express” and leave default value
76275 Ettlingen, Germany .\PRIMTECH. As “Username or group to add as local sysadmin”, please give the
name of a domain/local group/user to be added to the sysadmin role of the
Phone +49 7243 / 76 24 -20 newly installed SQL Server. The actual name of that group depends on the
Fax +49 7243 / 76 24 - 99 language of your operating system. “.\” prefix means “local”, you could also use
“<COMPUTERNAME>\Users”, where <COMPUTERNAME> has to match the
name of the current computer. Giving “Users” enables all current and future
www.primtech.com
users to use the software in the same way.

Database data
Please select the option “Mount databases (local server only)” and add the current
instance name of your database server.
entegra
eyrich + appel gmbh
Hertzstr. 28
Phone +49 7243 / 76 24 -20

Fax +49 7243 / 76 24 - 99
www.primtech.com

Content source
Do not change “Content source” (this points to the data set that is used to build the
initial server data structure)
entegra
eyrich + appel gmbh
Hertzstr. 28
Phone +49 7243 / 76 24 -20

Fax +49 7243 / 76 24 - 99
www.primtech.com

Web service
If it is required, you can change the name of the web service.
Ready to install
Press “Install” and the setup process will start the server setup
entegra
eyrich + appel gmbh
Hertzstr. 28
Phone +49 7243 / 76 24 -20

Fax +49 7243 / 76 24 - 99
www.primtech.com

entegra
eyrich + appel gmbh
Hertzstr. 28
Phone +49 7243 / 76 24 -20

Fax +49 7243 / 76 24 - 99
www.primtech.com

Install wizard completed
At the end of the server setup, you will be shown the “success” dialog (if not, please
contact support@primtech.com with as much information (screen shots, all recent
“%temp%\MSI*.log”) as is available.
entegra
eyrich + appel gmbh
Hertzstr. 28
Phone +49 7243 / 76 24 -20

Fax +49 7243 / 76 24 - 99
www.primtech.com

Summary
After a successful installation, the server setup created the following default directory.
In the folder “primtech_ClientSetup”, you will find the prepared client setup. Please use
this setup folder to install your client machines.
Prepared primtech.ini
..\primtechRoot\PrimtechServer\Client Install\primtech_ClientSetup\primtech.ini
entegra
eyrich + appel gmbh
Hertzstr. 28
Phone +49 7243 / 76 24 -20

Fax +49 7243 / 76 24 - 99
www.primtech.com

Client Installation
Preparation
The setup requires .NET Framework 3.5 SP1. On Windows 10 please turn on this
windows feature
Installation of the client setup

Run „setup.exe” as administrator. It will request elevated execution permission => allow
it.
entegra
eyrich + appel gmbh
Hertzstr. 28
Phone +49 7243 / 76 24 -20

Fax +49 7243 / 76 24 - 99
www.primtech.com

Welcome
Please click “Next” to start the primtech client setup.
License Agreement
Accept license terms
entegra
eyrich + appel gmbh
Hertzstr. 28
Phone +49 7243 / 76 24 -20

Fax +49 7243 / 76 24 - 99
www.primtech.com

Serial Number
Enter the serial number (given by entegra) that applies to the system
Setup Type
entegra
eyrich + appel gmbh
Hertzstr. 28
Phone +49 7243 / 76 24 -20

Fax +49 7243 / 76 24 - 99
www.primtech.com

JobWorker
Please keep the option “Don’t install JobWorker”. primtech JobWorker requires the
primtech JobDistributor, which is an extra and separate piece of software. primtech
JobDistributor is available for an extra fee.
entegra
eyrich + appel gmbh
Hertzstr. 28
Phone +49 7243 / 76 24 -20

Fax +49 7243 / 76 24 - 99
www.primtech.com

Distribution Folder
Where primtech program files should be installed to. This setting follows your system
setting.
User Data Folder

Where local primtech data should be kept. This setting follows your system setting for
public data.
entegra
eyrich + appel gmbh
Hertzstr. 28
Phone +49 7243 / 76 24 -20

Fax +49 7243 / 76 24 - 99
www.primtech.com

Server data
Select a valid deploy source from your primtech server.
entegra
eyrich + appel gmbh
Hertzstr. 28
Phone +49 7243 / 76 24 -20

Fax +49 7243 / 76 24 - 99
www.primtech.com

AutoCAD
Please select your current AutoCAD version to use.
If you have installed multiple matching AutoCAD versions (MEP, ACA, Standard), the
version is selected in the following order: MEP 2017, ACA 2017, ACAD 2017. If you have
installed multiple languages for the different products, the original language will be
selected (e.g. English MEP with Spanish language pack => English MEP will be used).
Please select the appropriate version from the combo box.
entegra
eyrich + appel gmbh
Hertzstr. 28
Phone +49 7243 / 76 24 -20

Fax +49 7243 / 76 24 - 99
www.primtech.com

SQL-Server
If you have SQL-Server preinstalled, select “Use existing local SQL-Server”. “Username
or group..” is not required in this case.
Please choose “Install local SQL-Server Express”, if the SQL Server Express has to be
installed. Adjust value for Instance name to your system. It is recommended to use the
same instance name on all clients attached to the same primtech server.
It is recommended to use “.\Users” as “Username or group to add as local sysadmin”
(leaving the field empty will result in using this local group “.\Users”). primtech will
attach and detach databases, so “full control” is required on the local SQL Express
instance. The name of these groups depends on the language of the operating system
(Usuarios in Spanish, Utilisateurs in French…)
entegra
eyrich + appel gmbh
Hertzstr. 28
Phone +49 7243 / 76 24 -20

Fax +49 7243 / 76 24 - 99
www.primtech.com

Ready to install
Press “Install” to start the client setup
entegra
eyrich + appel gmbh
Hertzstr. 28
Phone +49 7243 / 76 24 -20

Fax +49 7243 / 76 24 - 99
www.primtech.com

Installing…
Optional: If you chose the option “Install local SQL Server Express”, the primtech client
setup first installs the Microsoft SQL Server 2012 Express SP 2. This may take several
minutes!
Standard installation progress
entegra
eyrich + appel gmbh
Hertzstr. 28
Phone +49 7243 / 76 24 -20

Fax +49 7243 / 76 24 - 99
www.primtech.com

Installation wizard completed
At the end of the client setup, you will be shown the “success” dialog (if not, please
entegra
eyrich + appel gmbh
Hertzstr. 28
Phone +49 7243 / 76 24 -20

Fax +49 7243 / 76 24 - 99
www.primtech.com

Data Setup
Desktop links
Start primtech using the desktop link “primtech 16”. This link will use the AutoCAD
version which was selected during the setup.
The first start may take some time. If you did not start AutoCAD since the last startup of
Windows, it will take a while longer.
First logon
You will be prompted that the current user is unknown. This is expected.
Confirm and logon as “Administrator”, password “primt%1” (this password applies also
to the SQL Server user primtech, if you would ever need it). You may change that later,
if you want to.
If you did not use the LicenseRequest-Tool in advance, you will now be prompted with
entegra
the license request dialog
eyrich + appel gmbh
Hertzstr. 28
Phone +49 7243 / 76 24 -20

Fax +49 7243 / 76 24 - 99
www.primtech.com

License request
Please send the license request as an email to support@primtech.com to get a license

file for each workstation. If you don´t have a mail program installed, save this code to a
text file and attach it to an email, add the computer name to the email and send it to
support@primtech.com. You will receive a license file from primtech support.
entegra
eyrich + appel gmbh
Hertzstr. 28 User Administration
76275 Ettlingen, Germany After primtech has started and the ModelManager shows up, the first step should be
that you create a new user account for the current user. You should then add all
Phone +49 7243 / 76 24 -20 potential future primtech users here, as the information is stored on the server and will
Fax +49 7243 / 76 24 - 99 be available to other workstations, too.
Select “Tools/User Administration”
www.primtech.com

Add a new user. Name = Windows logon name, Full name = name of the person.
You may/should leave the password empty. primtech uses automatic logon, so all
known users will never see a logon dialog.
Assign all required rights and/or groups. Groups are groups of rights.
Only users with the right “Administrator” can create new user accounts. So you should
entegra make at least one user a member of ADMINS.
eyrich + appel gmbh
Hertzstr. 28
Initial Data Set
In order to start using primtech you need an initial data set (library content, templates
Phone +49 7243 / 76 24 -20
and projects). The import of the data set needs to be done on one client only.
Fax +49 7243 / 76 24 - 99
The data set initialization automatically updates the data set to the server, which then
makes the data available to all clients connected to the server.
www.primtech.com
Please refer to the document
“LibraryContent_TemplatesProjects_ImportInstructions_primtech_EN.pdf” for further
instructions on how to import library and template data.

Troubleshooting
Installation
If you encounter any problems during the installation process or initial test, please
Program execution
If you get errors after the installation, please provide information such as the steps
leading to the error, the error itself together with any potentially available log files in
“%localappdata%\entegra\Logs”.
entegra
eyrich + appel gmbh
Hertzstr. 28
Phone +49 7243 / 76 24 -20

Fax +49 7243 / 76 24 - 99
www.primtech.com

InstallationPackageInstructions - Full - Primtech - R16

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primtech Installation Package

Instructions - Full updated 28-SEP-2017

Data Setup ........................................................................................................................26

Initial Data Set ..................................................................................................................28

Phone +49 7243 / 76 24 -20

Recommended folder structure

Windows User Group

Phone +49 7243 / 76 24 -20

primtech 13 - Installation Requirements

primtech – Installation Package Instructions - Full | page 2 / 29

Phone +49 7243 / 76 24 -20

primtech 13 - Installation Requirements

primtech – Installation Package Instructions - Full | page 3 / 29

Accept license terms

Phone +49 7243 / 76 24 -20

primtech 13 - Installation Requirements

primtech – Installation Package Instructions - Full | page 4 / 29

Phone +49 7243 / 76 24 -20

primtech 13 - Installation Requirements

primtech – Installation Package Instructions - Full | page 5 / 29

Phone +49 7243 / 76 24 -20

primtech 13 - Installation Requirements

primtech – Installation Package Instructions - Full | page 6 / 29

Phone +49 7243 / 76 24 -20

primtech 13 - Installation Requirements

primtech – Installation Package Instructions - Full | page 7 / 29

primtech 13 - Installation Requirements

primtech – Installation Package Instructions - Full | page 8 / 29

Phone +49 7243 / 76 24 -20

primtech 13 - Installation Requirements

primtech – Installation Package Instructions - Full | page 9 / 29

Phone +49 7243 / 76 24 -20

primtech 13 - Installation Requirements

primtech – Installation Package Instructions - Full | page 10 / 29

Phone +49 7243 / 76 24 -20

primtech 13 - Installation Requirements

primtech – Installation Package Instructions - Full | page 11 / 29

Phone +49 7243 / 76 24 -20

primtech 13 - Installation Requirements

primtech – Installation Package Instructions - Full | page 12 / 29

Phone +49 7243 / 76 24 -20

primtech 13 - Installation Requirements

primtech – Installation Package Instructions - Full | page 13 / 29

Phone +49 7243 / 76 24 -20

primtech 13 - Installation Requirements

primtech – Installation Package Instructions - Full | page 14 / 29

Installation of the client setup

Phone +49 7243 / 76 24 -20

primtech 13 - Installation Requirements

primtech – Installation Package Instructions - Full | page 15 / 29

Phone +49 7243 / 76 24 -20

primtech 13 - Installation Requirements

primtech – Installation Package Instructions - Full | page 16 / 29

Phone +49 7243 / 76 24 -20

primtech 13 - Installation Requirements

primtech – Installation Package Instructions - Full | page 17 / 29

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primtech 13 - Installation Requirements

primtech – Installation Package Instructions - Full | page 18 / 29

User Data Folder

Phone +49 7243 / 76 24 -20

primtech 13 - Installation Requirements