ORGANIZATIONAL

MANAGEMENT

Nature of Questions: Testing your conceptual understanding of the topics/subjects and its relevance
to your explanation.
Note: Use examples and commonplace explanations to support your answers. This not only helps to
add length to your explanation but also demonstrates your understanding of the topic being
discussed.

Contents to prepare

 Definition of Management; Mintzberg’s definition of managerial roles;

effectiveness and efficiency-differences; general and specific skills of manager
 Types of Commitment.
 Delegation, definition; process and step; what should be delegated and what should not
be delegated?
 Definition of leaders and leadership traits; traits of leaders; roles leaders play;
Leadership models (Fiedler’s contingency Model, Blanchard Situational Model,
Graen’s LMX Model) –Key characteristics and its limitations; Transactional versus
Transformational leadership
 Concept of Mutuality of interest; Eight Generic Influence tactics and its implications.
 Political tactics used in the organization; model to determine whether political behavior
is ethical.
 Conflict handling styles; views on conflict; antecedents of conflict.
 Job Characteristics Model
 Analytical critique of the paper “Coaching the caterpillar to fly” including analysis of
the metaphors used and the associated messages

Note:
 The contents indicated needs to be studied carefully. You need to comprehensively study
the topics to confidently and convincingly respond to questions
 You have all the concept materials given in the class; strictly refer to your class notes.
That’s where the class attendance becomes important. This is intentional. Those
who were regular in the class have these in their notes. They need to be encouraged.