ZOHO’s CRM Description

ZOHO’s CRM offers a wide range of benefits, most of which related to closing more
sales and attracting more customers
The core value of ZOHO CRM is that it automates daily sales tasks, converts web
visitors into hot leads, imports prospects from external sources and parties including trade
shows, direct e-mails and seminars.

 FEATURES
1. Lead management
 Captures leads in a very fine way.
 Sieves the leads that can be converted.

2. Sales Force Automation

 Reduces manual work as it works on AI system.
 Eliminates redundancies and speed up overall process.

3. Customer Portals
 Gives a self-service to customer.
 Make easier surfing.

4. Social
 Tries to provide honest rating about products.

5. Deal Management.
 Gives a live teaching of the deals.

6. Contact Management
 Builds strong relations between customers and providers.

7. Workflow Automation
 Provides a heirchary of tasks so that assignment can be completed in the
shortest time.

8. Process Management
 Assigns task to the people of a team according to their capabilities.

9. Processing Rules
 Gives the feel of real market.

10. Omni channel

 11. E-mail

12. Telephony

 PRICING
The most practical thing about any commodity or product is its price. ZOHO also
provides different options according to customer’s needs.

S.No. TYPE COST (in Rupees)

Rs.720 per user per month (yearly plan)
1. Standard
Rs.1080 per user per month (monthly plan)
Rs. 1200 per user per month (yearly plan)
2. Professional
Rs. 1800 per user per month (monthly plan)
Rs. 2100 per user per month (yearly plan)
3 Entrepreneur
Rs. 2700 per user per month (monthly plan)
4. Ultimate Rs. 6000 (yearly only)
Rs. 500 per user per month (yearly plan)
5. Starter
Rs. 600 per user per month (monthly plan)
 features according to plan on its site.

 DEMO
ZOHO provides demo on its site just as one to one talking. Apart from this, free
trial facility is also available there.

 ZOHO’s CRM USP

ZOHO’s CRM is considered to be the most successful CRM in marketing world. It has
achieved such position because of its features. It provides something which cannot be found
anywhere else. The AI used at this platform is so user-friendly that even a newbie can surf it
like a pro. It has a wide benefit as it gives a feel of real markets which allows discount and
much more. Its main goal is to target those people who can easily invest.
In nutshell it is complete package with so much great features conditioned at an
extremely unbelievable price which provide ZOHO a really different position in market