About Leadership

A Practical Experience
Sharing Session at PLN Event
Jogjakarta, June 17, 2010

Handry Satriago
Director, Power Generation
GE Energy Indonesia, Vietnam, Philippines, Cambodia

Leadership starts with

leading yourself
Lead yourself is grow yourself
Keep learning is the key
Never give up is the driver
Passion is the engine

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Many great leaders lead
themselves by making
change
Successful change come with positive
mindset and attitudes……

First things to do is…

Know what you want to do in this life!

If you are able to lead yourself

The task to grow your people is easier,
and growing your business will come
eventually as a result…

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The Story of Ralph Stayer and
Johnsonville Company
Ralph Stayer: Johnsonville Employee: Johnsonville Business:
• Self Awareness • Responsibility • Fast Grow
• Walk the Talk • Self Confidence • The Source for Palmer
• Action • Initiatives

Grow Grow Grow

Yourself Your People Your Business

Feedback and Input

Continuous Learning and Change

The Story of
Jack Welch and
GE Revolution
“Control your destiny or
someone else will”
Jack Welch

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Our world, now
and ahead..

It’s a Global World…

Princess Diana's death.
An English princess
with an Egyptian boyfriend
crashes in a French tunnel,
driving a German car
with a Dutch engine,
driven by a Belgian who was drunk
on Scottish whisky,
followed closely by Italian Paparazzi,
on Japanese motorcycles;
treated by an American doctor,
using Brazilian medicines.
and you're probably reading this on your computer,
that use Taiwanese chips,
and a Korean monitor,
assembled by Bangladeshi workers
in a Singapore plant,
That, my friend, is Globalization

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“A borderless,
invisible, cyber-
connected, ”
Kenichi Ohmae, 2005. The Next Global Stage

“The surplus
society”
has a surplus of similar companies, employing similar people, with
similar educational backgrounds, working in similar jobs, coming up
with similar ideas, producing similar things, with similar prices and
similar quality.”

Kjell Nordstrom and Jonas Ridderstrale,Funky Business

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A keep changing world…
with magnitude and frequency getting bigger

Scientific Productivitiy and The Global The IT The Security

Management Efficiency (1970) Economy (1985) Revolution Issues
(1895) (1990) (2000)

A World of Competition…
• The surplus society
• A borderless world…globalization
• Competitive advantages easily become
standard industry (imitating, substitution,
technology growth)
• Demanding customer, selective, less loyal
and more well-informed

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 A Turbulence World…

Worldwide Wealth Destruction

10 years of wealth erased
World Equity Index
MSCI Index December 5, 2008 1,800
Last 1 Yr
1,600
EUROPE 959 -55.5%
FAR EAST 1,929 -42.5% 1,400

NORDIC COUNTRIES 2,684 -61.6%

1,200
NORTH AMERICA 904 -42.1%
PACIFIC 1,474 -46.4% 1,000

THE WORLD INDEX 848 -47.3%

800
Source: MSCI Global Index, 2008

600

Banking crisis spills over into 12/5/03 12/5/04 12/5/05 12/5/06 12/5/07 12/5/08

the real economy

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However, it is growing…
The world in 2007

What kind of leader that we

need in that kind of
circumstances?

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1
First of all, is the
leader who aware
that leadership is not
only about leaders…

“Romance of leadership”
James Meindl (1990)

“Good leaders will not able to make good

things without good followers…Bad leaders
will not be able to do their bad actions
without bad followers…”
Barbarra Kellerman (2008)

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 A story of a
medicine
called
VioxxTM
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Followers are (also)

important!
• The role of the followers is changing and
followers gain more power

• Followers influence leader’s behavior,

styles, performance

• Leadership is about leaders and about

the followers

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 Critical success factors
for top leadership jobs?

# 1 : Relationships with
subordinates
Center for Creative Leadership, 2005

Leadership is a relationship
and a process
• Leadership is depend not
only on leader…it is also
depend on followers and
situation
Leaders
• Different followers and
different situation need
different leadership styles
• A great leaders are not only
about leadership style or
type, but also understanding
who are their followers and
Followers Situation
what situation they are
facing

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2
Then those leaders
need to posses basic
competencies

“Leaders model the way”

Kouzes and Posner (2002)

Jack Welch 4 E’s Leadership

Principle
Ability to motivate and Competitive spirit ...
energize others ... instinctive drive for
Infectious enthusiasm to speed/impact... strong
maximize organization convictions and
Enormous potential. courageous
personal energy - advocacy.
strong bias for
Strong track
action.
record of
Energize delivering results
with the values.

Edge
Energy

Execute

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Kazuo Inamori
Your success = Ability x Effort x Attitude

“when I talked with many leaders, I find

that most of them agree with my concept
of ability and effort…ironically, it is easy to
forget the attitude, which I consider to be
the most important of the three..there is
nothing more dangerous than an
hardworking genius with a criminal mind”

On Failure…Why Give Up?

The question is asked over and over again. How was it possible for a young boy born
into poverty in a log cabin in the backwoods of Kentucky with little formal education to
rise up and become the 16th President of the United States, and perhaps America’s
greatest President ever?

A Lifetime of Persistence—Age Challenge

22 Failed in business.
23 Defeated for Legislature.
24 Failed again in business.
25 Elected to Legislature.
26 Sweetheart died.
27 Had a nervous breakdown.
29 Defeated for Speaker.
31 Defeated for Elector.
34 Defeated for Congress.
37 Elected to Congress.
39 Defeated for Congress.
46 Defeated for Senate.
47 Defeated for Vice President.
49 Defeated for Senate
51 Elected President of the United States

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The Moment of Crisis
• Crisis give a great chance to
the leaders to be followed,
loved, by their followers
• On the moment of crisis,
people need somebody who
stand up and show his/her
effort to solve it
• Rudy Giuliani, Former of New
York Major, proof it during 9/11
tragedy

“When you start confronting the crisis, you start to

solve it…Hope is not a strategy”
Rudy Giuliani
Former Major of New York City at 9/11 Tragedy

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Leaders who
embrace and lead the
change

“Status quo is your most dangerous zone”

Del Williamson (2005)

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Making Change
(Model developed by Handry Satriago, 2008)
When to change?

Timing
Where to change? What to change?

Strategy/
Objectives/
Visions Change Systems/
Process

Elements
People
Leadership
Acceptance

Who and How How to make people

to lead change? accept the change?

The Change Concept

QUALITY
(Technic
al Strate
g y)

Change Initiative
CE Focused on Customer
E P TAN egy) Needs (Target)
t
ACC l Stra
ur a
l t
(Cu
Many times the focus just
on Technical

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Change is About The People!

QxA=E
4 x 3 = 12
5 x 3 = 15
Even with

4 x 4 = 16 lower
technical/
investment,

3 x 5 = 15 change could
be effective

Evaluating People
High
I III
“The tyrant” “Rewarded and
Promoted
Makes the Numbers

IV II
“An easy “A second
decision” chance”

Low

Low High
Shares the Values

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And of course the strategy..

There are thousands of

coffeehouses in the United
States and coffee is one of
the most commonly
traded commodities in the
world. Why is there only
one Starbucks?
(In 2004, Starbucks did $5.3B in sales. It has
more than 8,500 locations in 30 countries)

For Vertu, the

strategy is
expensiveness
I am selling expensiveness…
if it is not expensive, people
won’t buy it

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