Vishaw Thakkar

Mobile No: +91 8690372700

Email-ID: vishawthakkar@gmail.com

CAREER OBJECTIVE

Self-motivated and hardworking seeking for an opportunity to work in a challenging environment to prove my
skills and utilize my knowledge & intelligence in the growth of the organization at the same time my individual growth
and I have to work with a leading organization which gives me sufficient work, job satisfaction and self-
development as well.

WORK EXPERIENCE

eClinicalWorks, Ahmedabad October-2016 to Present

Software Specialist (Software Support Engineer)

Responsibilities:
 Provide support, including procedural documentation and relevant reports.
 Troubleshoot system and network problems, diagnosing and solving software faults.
 Prioritise and manage many open cases at one time.
 Work with third party vendors and provide the best resolutions to client issues.
 Support the roll-out of new applications.
 Configure hardware devices (medical devices as well as non-medical devices) with application.
 Rapidly establish a good working relationship with international customers and other professionals, such as
software developers and product analyst as well as other teams.
 Respond and provide resolutions to client within SLAs.
 Train and educate new hires in the team.
 Work with developers and analyst to make application more flexible and provide good user experience to
client.
 Identifying and testing bugs in the system and report it through Bugzilla and JIRA

EDUCATIONAL QUALIFICATIONS

 2016: MCA from Rollwala computer Center, Gujarat University.

 2013: BCA from Chimanbhai Patel Institute of computer Applications, Gujarat University with 64.58%.
 2010: HSC from Diwan Ballubhai School (GHSEB) with 67.43%.
 2008: SSC from Diwan Ballubhai School (GSEB) with 64.62%.

SOFTWARE SKILLS

 Basics of Core JAVA,C++ and C.

 Databases: MYSQL, MSSQL and Oracle SQL
 Basic understanding of computer networks and firewall
 Well versed with software development life cycle such as agile methodology
 Basic knowledge of Web Technologies: HTML, CSS, XML
 Basic understanding of Repositories: Bitbucket, GitHub
 Operating systems: Windows and Android
TOOLS

 Android studio
 MYSQL Query Browser
 SQL server Management Studio
 SQLYOG
 SQLYOG Community
 Fiddler and Wireshark
 Flexible working with Microsoft Office tools like MSExcel, MSWord,Outlook

STRENGTH

 Flexible
 Problem solving capabilities
 Good Team Player
 Positive Attitude
 Willingness to accept any challenge irrespective of its complexity.

ACADAMIC PROJECT DETAIL (Bachelor)

Project Name: Shop Management System.

Shop Management System is an management information system for Retails who
want to keep track of their stock and profit levels without the need of complex
setups.

Front-End: VB.net

Back-End: MSAccess

ACADAMIC PROJECT DETAIL (Masters)

Project Name: Ajay Modi Travels Mobile Application.

Description: Ajay Modi Travels is application which is developed for tourists who travel with Ajay
Modi and the application provides the feature where they can find their trip and see
the information of their trip like Transport details, Hotel details, Nation details,
Contact detail and their Itinerary for the trip. And applications also provide the
feature where they can store these trip information offline and they can see when
internet is not connected.
Front-End: Android Studio

Back-End: SQLiteDatabase

Role and Responsibility: Understanding the needs of customers and design the layouts for the application
based on the requirement and code for the same.
CERTIFICATION

 Windows Phone Development (Workshop)

 Android Application Development (Workshop)

PERSONAL DETAIL

Date of Birth: 9th September 1993

Gender: Male
Marital Status: Married
Languages Known: English, Hindi, Gujarati
Hobbies: Solving the Rubi cube, Playing Video game

I hereby declare that the information furnished above is correct to best of my knowledge.            

[Vishaw G Thakkar]