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Assessment Task 2 Cover Sheet: Student Declaration
Assessment Task 2 Cover Sheet: Student Declaration
I declare that this task is all my own work and I have not cheated or plagiarised the work or colluded
with any other student(s).
I understand that if I If I am found to have plagiarised, cheated or colluded, action will be taken against
me according to the process explained to me.
I have correctly referenced all resources and reference texts throughout these assessment tasks.
Student name
Student ID number
Student signature
Date
Assessor declaration
I hereby certify that this student has been assessed by me and that the assessment has been carried
out according to the required assessment procedures.
Assessor name
Assessor signature
Date
Feedback
Date
A copy of this page must be supplied to the office and kept in the student’s file with the evidence.
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Task summary
This assessment task requires you, in the role of Operations Manager, to prepare for and conduct a formal
meeting to discuss the program for the upcoming Leadership Conference for Grow Management
Consultants. This will include developing an agenda, and then conducting the meeting and checking and
distributing the minutes.
Required
Access to textbooks/other learning materials
Computer with Microsoft Office and internet access
Meeting Policy and Procedures
Meeting Agenda Template
Draft Conference Program
Meeting Minutes Template
Space for a meeting and roleplay participants
Timing
Your assessor will advise you of the due date of these submissions.
Submit
Email with Draft Conference Program and Meeting Agenda attached.
Email to your assessor with the following attached:
o Meeting Minutes
o Revised Conference Program
o Screen shot
Assessment criteria
For your performance to be deemed satisfactory in this assessment task, you must satisfactorily address all
of the assessment criteria. If part of this task is not satisfactorily completed, you will be asked to complete
further assessment to demonstrate competence.
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Re-submission opportunities
You will be provided feedback on their performance by the Assessor. The feedback will indicate if you have
satisfactorily addressed the requirements of each part of this task.
If any parts of the task are not satisfactorily completed, the assessor will explain why, and provide you
written feedback along with guidance on what you must undertake to demonstrate satisfactory performance.
Re-assessment attempt(s) will be arranged at a later time and date.
You have the right to appeal the outcome of assessment decisions if you feel that you have been dealt with
unfairly or have other appropriate grounds for an appeal.
You are encouraged to consult with the assessor prior to attempting this task if you do not understand any
part of this task or if you have any learning issues or needs that may hinder you when attempting any part of
the assessment.
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Staff employed at Grow Management Consultants include the CEO (Paul Burns), Operations Manager
(you), a Senior Management Consultant (Bob Downs), Marketing Manager (Jack Steel) and an
Administration/Project Officer (Sally Smith).
There are also two management consultant contractors (Jane Simms and Leander Duval) who work from
the office at least 2 days a week each. All of the management consultants travel extensively across Australia
visiting clients.
Each year the company runs a Leadership Conference. This year’s conference will be held in March 2018
and planning has commenced. The theme of the conference this year is Leadership Conference 2018:
Leading in the twenty first century and the idea is to have talks and workshops on the latest trends in, and
techniques for, leadership.
You (the Operations Manager) have developed a preliminary conference program that shows the overall
format and timing for the conference.
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The Administration and Project Officer will be roleplayed by your assessor, who will take notes
at the meeting. The other two staff will be roleplayed by two other students.
Each student roleplaying a staff member will be briefed by your assessor to research and make
notes on a topic for the conference for discussion.
Before attending the meeting, consider to whom you should allocate each of the required roles
and responsibilities for the conference (There is no right or wrong answer for this. You only need
to advise each staff member of their roles and responsibilities).
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Meeting Agenda
Meeting Time/duration: 30
Attendees: 100
2
13 minutes
What are the 21 century Leadership styles?
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Based on your interpretation of the information in the report, identify at least two ideas for
leadership topics. You should make notes (handwritten or typed) to speak from at the meeting
for two proposed conference topics and that include:
Proposed conference topic title
Summary of the content to be discussed.
When speaking about your ideas at the meeting, as a guide you will speak for 1 to 2 minutes on
each topic. Use the following example to guide you in developing your ideas and making notes
(this example has not been taken from the above report, it is an example only to help you write
down your ideas).
During the meeting, you need to be able to demonstrate that you can identify and interpret
information from complex texts. That is, that you can identify two topics based on the information
in the report, and then summarise the information in your notes for discussion at the meeting.
The example above provides an indication of the level of response required.
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supporting cocaching
situational
Supportive behavior Leadership style
Delegating Direecting
Low
Low High
.
Directive behaviour
Delegating: Employees need very low direction and low
supportive behavior.
Directing: Employees needs very much direction from the top authority besides because of competency he
needs less support.
Coaching: Employees need very much direction from the top authority as well as they need more support
because he has appointed as a novice in the company.
Supporting: Employees are highly proactive so they don’t need any direction from the top of company but
they don’t know proper way of conducting the Job so they need more support from the company.
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Ensure that your email includes the date of the meeting within the body of the email to show that
you understand the designated timelines as set out in the Meeting Policy and Procedures.
Your assessor will advise you of the date and time for the meeting.
Attach the Draft Meeting Program and your meeting agenda to the email
Date:18 March,2018
TO: Assessor assessor.aia504@gmail.com
From: Mohisn mohsin.aia@gmail.com
Subject: Leadership conference
Dear sir,
Hope you are doing well. I am writing to you regarding the update of leadership conference. After working of
several days, we have completed all the necessary tasks of leadership conference and these are attached
in this E-mail. Please acknowledge me about it.
Please let me know if you have any further query to resolve.
Sincerely yours,
Mohsin
Attachment: Draft meeting program
Meeting agenda
Review the Meeting Policy and Procedures to make sure that you understand and can apply the
Chair’s role and responsibilities.
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Prior to the commencement of the meeting, ask the Administration and Project Officer (your
assessor) to take notes of the meeting so that you can prepare the minutes following the
meeting. Provide instructions for note taking as per the meeting policy and procedure. You will
be assessed on this. The Administration and Project Officer will write up their notes and provide
them to you following the meeting. Note that you should also take your own brief notes so that
you can check that all the meeting content was covered.
Chair the meeting in accordance with the company’s meeting policy and procedures for face to
face meetings, as well as meeting legal and ethical requirements. This is to include the
following:
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During the meeting, you are required to demonstrate effective communication skills including:
Speaking clearly and concisely
Using non-verbal communication to assist with understanding
Asking questions to identify required information
Responding to questions as required
Using active listening techniques to confirm understanding
At the end of the meeting, notify the note taker that the notes of the meeting will need to be
provided to you within the timelines specified in the meeting policy and procedure.
Me: Good morning to all. I am Mohsin. The operational manager of Grow management consultants.
Participators: Good morning.
Me: I hope all of you get the copy of meeting agenda and draft conference program.
Participators: yes, we get.
Me: we have arranged this conference program with a view to distributing some knowledge about 21 st
century management style and gaining some knowledge from you people. We will talk some leadership style
that fits 21st century.
Participators: yes, we also want to gain some knowledge from you people.
Me: we hope that you will follow the rules and regulations of a conference and time frame.
Participators: yes, we will follow.
Me: Thank you so much. Firstly, I would like to call Mr. Paul Burns, the CEO of grow management
consultants, to give a welcome speech.
Paul Burns: Thank you so much for attending the conference. I hope that all of we learn something from
this conference. I hope all of you share your own idea in this conference. Thank you.
Me: Thank you, Mr. Paul Burns. Now I would like to call Mr. Bob Downs, a senior management consultant of
Grow management consultant.
Bob Downs: Thank you, Mr. Mohsin. Thank you all of the participators. We know that management is
important in our daily life. we always need to manage someone or something. In case of corporate world the
importance of management is very vital. The success of a company depends on a leader. The more efficient
the leader is; the more success the company achieves. With the passage of time the leadership styles
changes Now we are now all time no more follow the traditional Democratic, Autocratic or Free rein leader
ship style. we are now follow some new leadership styles such as Situational leadership style where we
follow leadership style as per the events. Thank you so much for listening my speech with a great patience.
Me. Thank you, Mr. Bob Downs. Now I like to call Jack steel to say something.
Jack steel: Thank you Mr. Mohsin. Management means some decisions need to be taken. Though
Marketing and management are different branch of studies, both are some way interrelated. But how? Being
a marketing manager I need to manage my department and in this case I need to follow some leadership
styles and I follow to situational leadership style which is compatible with 21 st century leadership styles.
Thank you
Me: Thank you, Mr. Jack steel. You people have anything to ask?
Participators: No.
Me: so I would like to call off the meeting. A buffet lunch has been arranged for you people. please have
lunch. Thank you so much for participating.
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You are required to check that the minute taker has taken a true and accurate record of the
meeting, as well as proof reading for any spelling and grammar mistakes.
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Meeting minutes
Time: 30
Attendees:
100
Apologies:
Item Description
Meeting purpose: with a view to achieving some knowledge about 21 st century
1
management knowledge and some important leadership strategy .
Item discussed: Importance of management knowledge in 21st century
2 Outcomes: we need to use our management knowledge properly to achieve our goals
effectively and efficiently.
Next meeting: How could we bring more Job satisfaction among our workers ?
Time: 30
6
Date: 20 March,2019
Place: Melbourne ,Australia
Signed:
Sally Smith
Name:
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20 March,2018
10:30 to 11:00am
10:46 to 10:54am: some modern management styles especially Situational leadership style.
You should create a folder and save all documents associated with the meeting in this folder.
This will demonstrate that you can save meeting documents according to requirements.
You are required to demonstrate that you can file all of your records in a logical structure.
Ensure that you have an overall folder for your work, as well as sub folders if necessary.
All of the documents you have submitted for this assessment task should be correctly named
and filed.
The screen shot should show all the folders and documents.
The minutes must be sent to staff within the designated timelines as specified in the Meeting
Policy and Procedures.
Attachment:
1. Meeting minutes
2. Revised Conference Program
3. Screen shot
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Assessor name
Date
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