BSBPMG522

Undertake Project Work

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Contents
Scope...........................................................................................................................................................3

Purpose of project...................................................................................................................................3

Background..............................................................................................................................................3

Objectives................................................................................................................................................3

Roles & Responsibilities...........................................................................................................................3

Legislation and regulations......................................................................................................................4

Project Scope...........................................................................................................................................4

Stakeholder analysis................................................................................................................................5

Communication Plan...............................................................................................................................5

Roles & responsibilities............................................................................................................................7

Project Overview.........................................................................................................................................8

Planning.....................................................................................................................................................10

Work breakdown structure...................................................................................................................10

Project Plan...............................................................................................................................................11

Purpose of project.................................................................................................................................11

Background............................................................................................................................................11

Objectives..............................................................................................................................................11

Schedule................................................................................................................................................12

Cost Plan of Project...............................................................................................................................12

Risk Analysis..........................................................................................................................................12

Quality Management Plans...................................................................................................................13

Communication Plan.............................................................................................................................13

Gantt Chart............................................................................................................................................13

Completion schedule.............................................................................................................................14

Budget...................................................................................................................................................15

Risk register...........................................................................................................................................15

Risk Assessment Form...........................................................................................................................16

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Scope
Purpose of project
Max Lionel Realty is aimed to implement a software that would enable him to satisfy customers and
comply with legislations. The software that would improve operations would have to following key
features;

— Timely notification of all legal and ethical codes which need to be followed.
— Promoting a professional conduct of high standards
— Spreading awareness among clients regarding company’s commitments
— Help MLR to achieve client and employee buy-in

Background
Real estate tycoon Max Lionel laid the foundation of Max Lionel Realty in 2008. Currently, the agency
consists of approximately 100 people, out which 80 have real estate licenses. Agency in involved in sale
and purchase of property, and rental properties. Moreover, it is also involved in investment activities.
Furthermore, founder of Max Lionel Realty enjoys membership of Real Estate Institute of Victoria
(REIV) since 2008.

Objectives
Main objectives are as follows;

— Achievement of highest returns for customers

— Provide best quality in the market
— Building confidence in market
Sponsors: Max Lionel, Officer Mehtab Balaj
Managers: John Kim, Beetle May, Rasika Matam, Aneela Rafique

Roles & Responsibilities

Max Lionel will be mainly overseeing the project and authorizing high value transactions. In order to
keep the project budget friendly, 1 to 3 physical & 2 virtual candidates will be hired. Further, following
roles will also be hired;

— Technical expert
— Project sponsor
— Project manager
— Quality assurance manager

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Furthermore, following resources will be provided to team for easy workflow;

— Desktop PCs
— Software
— Defined templates
— Basic facilities

Legislation and regulations

In order to become an environment friendly entity, Max Lionel has to ensure the compliance of some of
the following main regulations;

— Privacy act 1988

— Equal Opportunity Act 2010
— Disability Discrimination Act 1992
— Sex Discrimination Act 1984
— Estate Agents Act 1980
— Racial Discrimination Act 1975
— Age Discrimination Act 2004
— Occupational Health and Safety Act 2004
— Dangerous Goods Act 1985
— Corporations Act 2001
— Goods and Services Tax Act 1999
— Income Tax Assessment Act 1997
— Fair Work Act 2009

Project Scope
Scope Out of Scope Assumptions Limitations

Defined action plan will Execution of the project Additional costs such as
Construction is limited
be formulated for the will be according to the interest rates, inflation
to only one floor
construction projects defined plan etc.
Efficiency and
Services provided will Extra costs such as
effectives of employees
be reviewed for quality inflation, interest costs Variables will remain
in the completion of
to ensure customer are not included in the constant
their roles and
satisfaction estimated budget
responsibilities

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Resource requirement Service quality will be
will be estimated top notch
Duties will be defined
and assigned to relevant
employee

Stakeholder analysis
Stakeholder Responsibility Nature of stakeholder Impact on project
Manages and oversees Overviews the project,
Management day to day activities and Internal Stakeholder and resolves issues on
operations timely basis
Effectively executes
Executes daily tasks and
Employees Internal Stakeholder operational processes
operational activities
for success of project
Provides revenue to the
Customers N/A End user
project
Capital provider to the Impacts the financial
Investors External Stakeholder
project freedom of the project
Formulates rules and Impacts operations of
Government regulations for External Stakeholder project by formulating
compliant organizations rules and regulations

Communication Plan
Purpose of Frequency of Methods of
Particulars Stakeholder
communication communication communication

Initial meeting For analyzing the Initial phase of the Meeting and
expectation of project notices will be
Customer
client, data is made in written
gathered format
To budget time
Employees
and cost of project
To authorize the
Management
project
Spreading
Investors awareness of the
investment plan
Experts To understand

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 feasibility of
project

Spreading
awareness among
Customer
customer about the
project
Disseminating
information to
Employees aware employees
of their
responsibilities Disseminating
Distribution of Initial phase of the information is
Providing details
initiation plan project done through
Management of project for
letters and emails
authorization
Spreading
awareness among
Investors
investors about
their investment
Disseminating
Experts information
relating to project

Assigning of roles
and
Employees & responsibilities Before the start of Meetings with
Kick Off Meeting
management Promoting the project stakeholders
effective
communication

Using status
To review the Regular intervals
reports and
Review report Management status of the after start of
meetings with
project project
managers

Assess Regular intervals

Team Sessions Employees performance of Session with team
employees

Communication of
Management, status of project
Meetings with
Sponsor Session investors & Obtaining Regular intervals
stakeholders
sponsors approvals of
stakeholders

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Roles & responsibilities
Role Names Responsibilities Signature

Provision of complete and accurate

Customer Kasey Yu information for the completion of
project
Provision of funds
Max Lionel
Sponsor Review transactions for the project
Officer Mehtab Balaj
and budget evaluation reports

Overseeing daily operations of project

John Kim
Resolving conflicts and issues on the
Beetle May field
Manager
Rasika Matam Provide effective communication of
targets and daily tasks to employees
Aneela Rafique

John Kim
Beetle May
Team members Executing daily tasks assigned
Rasika Matam
Aneela Rafique

Max Lionel Advise for improvements of project

Review execution.
Officer Mehtab Balaj
committee Providing recommendations for
Experts changing in project.

Project Overview
Project title: Project Planning & Management

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Project purpose: Preparing a construction plan as per the requirements of customer for a house. Quality
standards is high priority. Feasibility issues might be faced due to Max Lionel Realty vision of providing
customers more than expectations.
Deliverables

— Timely completion of project

— Quality standard maintenance
— Compliance with rule and legislations
Stakeholders

— Max Lionel
— Officer Mehtab Balaj
— John Kim
— Beetle May
— Rasika Matam
— Aneela Rafique
Resources

— Raw material
— Machinery
— Human resource (Labor)
— Capital
— Communication software
— Experts for estimation of costs
Risks

— Scarce resources, which need to be utilized in an efficient manner

— Fixed budget
— Fluctuations in economic factors i.e. interest rates, inflation etc.
— Technological advancements
— Time constraints
— Extensive legislation compliances
Interdependencies

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— Previous projects, as the project is based on experience of Max Lionel
— Estimation provided by the experts
— Labor which will be directly involved in the project
Criteria of completion
Completion of the project in a timely and efficient manner, satisfying the customers due to high quality
standards of the execution of the project.

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Planning
Work breakdown structure
Level 1 Level 2
Estimating resource requirements Estimating requirements of
different required resources
Recommendations by experts
Preparing plan Obtaining information
Formulation of effective plan
Gathering resources Procurement of resources
Implementing plan Finalizing team size
Segregating teams
Initiation of execution of process
Review execution of plan Monitoring performance
Comparing performance with
expectations
Issue resolutions Formulating resolutions
Implementation of remedial
action
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Level 3
Identification of types of required
resources
Identification of suitable vendors
for resources
Hiring experts
Collecting sources of information
Extracting information
Formulation of plans
Segregation of plans into tasks
Contacting vendors
Purchasing required materials
Identification of team
requirements
Identification of size of required
team
Assessing available labor and
their skills
Segregating teams according to
required skills of activity
Initiating the execution of process
Reviewing the performance of
each worker
Comparing performance against
KPIs
Identification of deviations
Identification of remedial action
to achieve planned performance
Implementing the remedial
actions to match planned
performance
Project Plan
Purpose of project
Max Lionel Realty is aimed to implement a software that would enable him to satisfy customers and
comply with legislations. The software that would improve operations would have to following key
features;

— Timely notification of all legal and ethical codes which need to be followed.
— Promoting a professional conduct of high standards
— Spreading awareness among clients regarding company’s commitments
— Help MLR to achieve client and employee buy-in

Background
Real estate tycoon Max Lionel laid the foundation of Max Lionel Realty in 2008. Currently, the agency
consists of approximately 100 people, out which 80 have real estate licenses. Agency in involved in sale
and purchase of property, and rental properties. Moreover, it is also involved in investment activities.
Furthermore, founder of Max Lionel Realty enjoys membership of Real Estate Institute of Victoria
(REIV) since 2008.

Objectives
Main objectives are as follows;

— Achievement of highest returns for customers

— Provide best quality in the market
— Building confidence in market
Sponsors: Max Lionel, Officer Mehtab Balaj
Managers: John Kim, Beetle May, Rasika Matam, Aneela Rafique
Roles and responsibilities
Max Lionel will be mainly overseeing the project and authorizing high value transactions. In order to
keep the project budget friendly, 1 to 3 physical & 2 virtual candidates will be hired.

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Schedule
Action Plan Deadline Responsible person

Calculating resource requirement 05 - 06 Nov 2019 Management

Formulation of plan
Obtaining resources
Implementation of plan
Reviewing of execution of plan
Resolving conflicts
07 - 16 Nov 2019 Planning Department
17 - 28 Nov 2019 Management
29 Nov - 18 Dec 2019 Management team
19 - 25 Dec 2019 Management
26 - 31 Dec 2019 Team manager

Cost Plan of Project

Deliverables Expenditure

Planning Phase 2,000

Implementation Phase 9,000

Review & resolution phase 4,000

Risk Analysis
Risk Impact Resolution method

Improper resources High Arranging resources according to the advice of experts

Non-compliance with legislations High Reviewing compliance at regular intervals
Poor work environment Low Improving workplace environment
Changes in Government policies High Keeping reserves to survive the change in policies

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Quality Management Plans
Particulars Expected QC Resolution strategy

Calculation of resource
High Quality control review of resources for the project
requirement
Formulation of plan Medium Formulating effective plans
Obtaining materials Medium Future contract with vendors
Implementation of plan High Regular reviews of completion of plan
Reviewing of execution of plan High Review reports submission to stakeholders
Resolving conflicts High Considering conflict resolution techniques

Communication Plan
Frequency and
Stakeholder Information required Format
timing

Management Overview of project status Regular intervals Meetings

Team meetings or project
Employees Assigned daily tasks Start of every day
discussions.
Customers Status of completion of project On ask basis Emails and meetings.
Investors Return on investment and future Quarterly basis Meetings & emails
Evidence documents emailed to
Government Compliance of legislations On ask basis
relevant authority

Gantt Chart

Activity/Task 02 Nov 21 Nov 02 Dec 11 Dec 21 Dec 31 Dec

Calculating resource
requirement

Formulation of plan

Obtaining materials

Implementation of plan

Reviewing of execution of
plan

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Resolving conflicts

Completion schedule
Responsibilit Hours Completion
Phases and activities Started Deadline Comment/ status
y worked date

05 06
Estimation of Delayed by one
Management 112 November November 07 Nov 2019
resource requirement day
2019 2019

07 16
Planning
Formulation of plan 152 November November 16 Nov 2019 Completed
Department
2019 2019

17 28
Obtaining resources Management 223 November November 28 Nov 2019 Completed
2019 2019

29 18
Implementation of Management Delayed by two
518 November December 20 Dec 2019
plan team days
2019 2019

19 25
Reviewing of
Management 99 December December 25 Dec 2019 Completed
execution of plan
2019 2019

26 31
Team
Resolving conflicts 98 December December 31 Dec 2019 Completed
manager
2019 2019

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Budget
Income Inc. GST Ex. GST

Receipts from the client 15,000 14,000

Total income 15,000 14,000 Risk register
Expenses Risk Likelihood Inc.Impact
GST Ex. GST Response Responsible
Hiring expense 8,000 7,200
Arranging materials
Improper
Electricity materials
expense Low High
1,500 according to the advice of
1,350 Planning department
experts
Office supplies 300 290
Non-compliance with Reviewing compliance at
Advertising & promotion Low High
5,000 4,800regular intervals Management
legislations
OT staffs 3,000 2,700
Improving workplace
Poor work environment Medium Low Project Manager
Miscellaneous expenses 200 165 environment
Taxation
Variation in Government 5,000 4,000 reserves to survive
Keeping
High High Compliance Manager
Subtotal rules 23,000 the change in policies
20,505
Contingency 2300 2,050
Total 25,300 22,555

Risk Assessment Form

Project details
Project name: Project Planning and Management
Project manager: John Kim
Risk details
Risk ID: 4527
Raised by: Saif
Date raised: 15 Nov 2019
Description of risk: Improper materials
Likelihood: Low Impact: High
Risk mitigation
Arranging resources according to the advice of experts
Approval details

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Supporting documentation: Review report of project
Signature: _________________                         Date: 15/11/2019

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