BSBPMG522 Student Assessment Tasks

Student Assessment Tasks
BSBPMG522 Undertake project work
Student Name: Gurjant Singh
Student Number:
Table of Contents
Table of Contents 2Assessment Information 3Assessment Instructions 5Student

Assessment Agreement and Cover Sheet 7Assessment Task 1 Instructions 9Assessment
Task 1 Checklist 12Assessment Task 2: Project set up 12Assessment Task 2 Checklist
19Assessment Task 3: Project development 20Assessment Task 3 Checklist 24Assessment
Task 4: Project evaluation 25Assessment Task 4 Checklist 28Assessment Task 5: Project reflection
30Assessment Task 5 Checklist 32
Aventia Institute, RTO No. 41418 Page 2

Assessment Information
The assessment tasks for BSBPMG522 Undertake project work are included in this Student Assessment
Tasks booklet and outlined in the assessment plan below.
To be assessed as competent for this unit, you must complete all of the assessment tasks satisfactorily.
Assessment Plan
Assessment Task Overview

1. Written questions You must correctly answer all questions.
2. Project set up You must participate in a meeting and develop a project scope
based on the meeting and scenario information, as well as develop
a project management plan.
3. Project monitoring You must conduct and monitor the project for the development of
the website, including developing a brief for the project and
preparing a project status report. You will also brief the new
customer service officer on the project.
4. Project evaluation You must finalise and review the project.
5. Project reflection You must answer a series of questions about lessons learned
during projects.
Assessment Preparation
Please read through this assessment thoroughly before beginning any tasks. Ask your assessor for
clarification if you have any questions at all.
When you have read and understood this unit’s assessment tasks, print out the Student Assessment
Agreement. Fill it out, sign it, and hand it to your assessor, who will countersign it and then keep it on file.
Keep a copy of all of your work, as the work submitted to your assessor will not be returned to you.
Assessment appeals
If you do not agree with an assessment decision, you can make an assessment appeal as per your RTO’s
assessment appeals process.
You have the right to appeal the outcome of assessment decisions if they feel they have been dealt with
unfairly or have other appropriate grounds for an appeal.
Naming electronic documents

It is important that you name the documents that you create for this Assessment Task in a logical manner.
Each should include:
● Course identification code

● Assessment Task number
● Document title (if appropriate)
● Student name
● Date it was created

For example, BSBPMG522 AT3 Project Status Report Joan Smith 20/10/18
Additional Resources Required

You will be provided with the following resources before you begin each Assessment Task.
● Access to textbooks/other learning materials
● Computer with Microsoft Office and internet access
Assessment Task 2
● Project Management Plan Template
● Project Scope Template
● Project Management Policy and Procedures
● Risk Assessment Legend.
Assessment Task 3
● Project Status Report Template
● Website Design Brief Template
Assessment Task 4
● Project Evaluation Report Template

Assessment Instructions
Each assessment task in this booklet consists of the following:
Student Assessment Agreement and Cover Sheet

This must be filled out, signed and submitted together with your assessment responses.
If you are submitting electronically, print out the Student Assessment Agreement and Cover Sheet, fill it out
and sign it, then scan this and submit the file.
The Assessment Task Cover Sheet will be returned to you with the outcome of the assessment, which will be
satisfactory (S) or unsatisfactory (U). If your work has been assessed as being not satisfactory, your assessor
will include written feedback in the Assessment Task Cover Sheet giving reasons why. Your assessor will
also discuss this verbally with you and provide advice on re-assessment opportunities as per
your RTO’s re-assessment policy.
Depending on the task, this may include
● resubmitting incorrect answers to questions (such as short answer questions and case studies)
● resubmitting part or all of a project, depending on how the error impacts on the total outcome of
the task
● redoing a role play after being provided with appropriate feedback about your performance
● being observed a second (or third time) undertaking any tasks/activities that were not satisfactorily
completed the first time, after being provided with appropriate feedback.
Assessment Task Information
This gives you:
● a summary of the assessment task

● information on the resources to be used
● submission requirements
● re-submission opportunities if required
Assessment Task Instructions
These give questions to answer or tasks which are to be completed.
Your answers need to be typed up using software as indicated in the Assessment Task Instructions.
Copy and paste each task’s instructions into a new document and use this as the basis for your assessment
task submission. Include this document’s header and footer.
If you are submitting electronically, give the document a file name that includes the unit identification number,
the task number, your name and the date.
Checklist
This will be used by your assessor to mark your assessment. Read through this as part of your preparation
before beginning the assessment task. It will give you a good idea of what your assessor will be looking for
when marking your responses.
Submit
● Answers to all questions

Assessment criteria
All questions must be answered correctly in order for you to be assessed as having completed the task
satisfactorily.
Re-submission opportunities
You will be provided feedback on their performance by the Assessor. The feedback will indicate if you have
satisfactorily addressed the requirements of each part of this task.
If any parts of the task are not satisfactorily completed, the assessor will explain why, and provide you written
feedback along with guidance on what you must undertake to demonstrate satisfactory performance. Re-
assessment attempt(s) will be arranged at a later time and date.
You have the right to appeal the outcome of assessment decisions if you feel that you have been dealt with
unfairly or have other appropriate grounds for an appeal.
You are encouraged to consult with the assessor prior to attempting this task if you do not understand any
part of this task or if you have any learning issues or needs that may hinder you when attempting any part of
the assessment.

Student Assessment Agreement and Cover Sheet
Make sure you read through the assessments in this booklet before you fill out and sign the agreement
below.
If there is anything that you are unsure of, consult your assessor prior to signing this agreement.
Have you read the assessment requirements for this unit? ☐ Yes ☐ No
Do you understand the requirements of the assessments for this unit? ☐ Yes ☐ No
Do you agree to the way in which you are being assessed? ☐ Yes ☐ No
Do you have any specific needs that should be considered? ☐ Yes ☐ No
If so, explain these in the space below.
Do you understand your rights to re-assessment? ☐ Yes ☐ No

Do you understand your right to appeal the decisions made in an assessment? ☐ Yes ☐ No
Student Declaration
To be filled out and submitted with assessment responses
☐ I declare that this task is all my own work and I have not cheated or plagiarised the work or colluded
with any other student(s).
☐ I understand that if I am found to have plagiarised, cheated or colluded, action will be taken against me
according to the process explained to me.
☐ I have correctly referenced all resources and reference texts throughout these assessment tasks.
Student name
Student ID number
Student signature
Date


Assessment Task 1 Instructions
Provide answers to all of the questions below:
1. List three project management tools and explain their use in project management.
Ans :- Gantt chart can help in arranging and overseeing ventures by breaking an enormous undertaking into
a progression of littler assignments in a sorted out manner. Each undertaking has a normal time length
which is exhibited by an even bar whose left end shows the starting date of the assignment and whose
correct end demonstrates the finish date of the errand. Undertakings may run successively, in parallel or
covering. During the procedure, significant occasions can be featured as "Achievement" which is set apart
by a little precious stone shape.
PERT is shorted for venture assessment and survey strategy. It's an essential venture the executives device
utilized for arranging and planning whole activities and following the usage stage. PERT chart can likewise
show task division, time assignment, and beginning and completion dates. Not at all like Gantt outline who
uses bars to speak to errands, PERT chart shows data as a system model that utilizations boxes to speak to
undertakings and bolts to introduce conditions between assignments.
Timeline help in tracking project progress. With a timetable, you can obviously envision by what time an
assignment should be finished. It is a progressively consecutive route at taking a gander at assignments
after some time. In any case, course of events isn't as well known as Gantt graph since it has constraints in
demonstrating task conditions and the finishing state.
2. Explain the use of a GANTT chart in project management.

Gantt diagram can help in arranging and overseeing ventures by breaking a huge undertaking into a
progression of littler errands in a composed manner. Each errand has a normal time span which is displayed
by a flat bar whose left end demonstrates the starting date of the assignment and whose correct end shows
the consummation date of the undertaking. Errands may run successively, in parallel or covering. During the
procedure, significant occasions can be featured as "Achievement" which is set apart by a little diamond
shape.
From a Cantt graph, you can unmistakably perceive what the sub assignments are and when each
undertaking starts and closures. Introducing a visual outline of the venture, you can without much of a
stretch track the advancement by observing what ought to occur at any phase in the task.
3. Explain the use of a PERT chart in project management.

The Program (or Project) Evaluation and Review Technique, routinely condensed as PERT, is a kind of the
Network Diagram adventure the officials mechanical assemblies we just analyzed. Spunky is in like manner
used for perceiving the essential path for the assignment. This technique was made to streamline organizing
and arranging gigantic and complex endeavors and making logically reasonable assessments of the term of
each development.
4. Explain the use of a work breakdown structure in project management.

WBS, otherwise called work separate structure, is a typical task the board device imagines the extent of
work by breaking an undertaking into singular parts that can be adequately planned. The WBS is a tree style
structure with the general undertaking on the top; trailed by venture areas and further into singular errands.
WBS models are like a flowchart that has its segments connected coherently. The parts might be clarified in
content, or in boxes.

5. Explain the use of the critical path method in project management.

Critical Path Method (CPM) is a calculation for arranging, overseeing and investigating the planning of a
task. The bit by bit CPM framework recognizes basic and non-basic assignments from undertakings'
beginning to finishing and forestalls transitory dangers. Basic errands have a zero run-time hold.
6. Outline three types of documents and sources of information that are used to define the parameters of a
project.
1. Project Budget: It's basic to follow your task spending plan. This record enables you to follow all
expenses related with your venture. Undertaking costs incorporate assets, equipment, programming, and
merchants.
2. Communication Plan: This is a key undertaking report since it proactively conveys to the entirety of your
partners your communication media, recurrence of communication, and communication content. You don't
need your partners speculating about your communication procedure.
3. Quality Assurance (QA) Test Plan: Reviewing and approving your undertakings' QA archive could set
aside time and cash later during your venture testing stage. The QA record contains the testing
methodology, testing devices (mechanization), significant level span, and various QA analyzers.
7. Explain the importance of planning for risks in a project and list three processes that can be used to identify
risks as part of a risk assessment process for a project.
Risk management is an embodiment of undertaking the board. It expands the odds of your prosperity up as
it were. Following are a portion of the advantages of creating and executing an effective hazard the board
plan while taking a shot at any venture. Like everything else on an undertaking, you're going to need to
strategize and have the instruments set up to receive the benefits that might be seeded in positive risk.
Following are the ways to identify risk:
1. The main thing you'll need to know is if the risk is something you can misuse. That implies making
sense of approaches to improve the probability of that risk occurring.
2. Next, you might need to share the risk. Now and then only you are not prepared to exploit the risk,
and by including others you increment the chance of yielding the best result from the risk.
3. At long last, there might be nothing to do by any means, and that is actually what you should do.
Nothing. You can apply this to negative risk also, for not accomplishing something is once in a while
the best thing you can do when stood up to with a particular risk with regards to your venture.
8. Explain the importance of a risk management plan in identifying and managing risks for a project.
Effective risk management strategies allow you to identify your project’s strengths, weaknesses,
opportunities and threats. By planning for unexpected events, you can be ready to respond if they arise. To
ensure your project’s success, define how you will handle potential risks so you can identify, mitigate or
avoid problems when you need to do. Successful project managers recognize that risk management is
important, because achieving a project’s goals depends on planning, preparation, results and evaluation
that contribute to achieving strategic goals.
9. Explain risk avoidance in project management.

Risk avoidance is the elimination of hazards, activities and exposures that can contrarily influence an
association's benefits. While chance administration means to control the harms and budgetary results of
undermining occasions, risk avoidance seeks to avoid compromising events entirely.
10. Explain the use of risk mitigation strategies in project management.
a. risk reduction - when we take a few measures (counter measure) to lessen the hazard to a
satisfactory level.

b. risk transfer - when we move the risk to someone else or element. Practically speaking,
organizations can for example get a protection (move of risk to a protection office) or can move the
hazard to another organization by methods for re-appropriating.
c. risk avoidance - when we choose not to understand our aim from which the risk emerges, for
instance, it implies that we won't dispatch our extend or won't finish up an agreement.
11. Explain the concept of risk acceptance in project management.

Through the span of a given project, there will be various occasions throughout the venture's separate life
cycle that the task supervisory group, as well as the venture supervisory group pioneer, will wind up in a
situation where they understand that a specific segment with regards to the undertaking and additionally a
specific feature of that task does in actuality accompany a set or arrangement of intrinsic risk. At the point
when this assurance of risk is made, the task supervisory group and additionally venture supervisory crew
pioneer must make an evaluation about what the following game-plan will be in endeavouring to manage
and additionally limit these dangers. Much of the time, the undertaking supervisory crew, as well as venture
supervisory crew, may make the assurance that the best strategy is to go amiss from the already decide
venture the board plan such that best enhances or potentially limits the risk. Notwithstanding, in specific
cases, the undertaking supervisory group or potentially venture supervisory group pioneer may in certainty
make the assurance that the dangers are justified, despite all the trouble because of the need as well as the
significance of the segment being referred to, and additionally because of an absence of a sensible other
option, and for this situation, it is known as risk acceptance.

Assessment Task 1 Checklist
Student’s name:
Completed
Did the student provide a sufficient and successfully Comments
clear answer that addresses the
suggested answer for the following? Yes No
Question 1 ☐ ☐
Question 2 ☐ ☐
Question 3 ☐ ☐
Question 4 ☐ ☐
Question 5 ☐ ☐
Question 6 ☐ ☐
Question 7 ☐ ☐
Question 8 ☐ ☐
Question 9 ☐ ☐
Question 10 ☐ ☐
Question 11 ☐ ☐
Question 12 ☐ ☐
Task Outcome: Satisfactory ☐ Not Satisfactory ☐
Additional comments
Assessment Task 2: Project set up

Task summary

In the role of Marketing Coordinator of a fictitious company, you will review a case study, meet with the
Operations Manager to discuss the required project and develop a project scope document and project
management plan. This assessment is to be completed in the simulated work environment in the RTO.
Carefully read the following:
Native Bush Spices Australia is based in Coffs Harbour, NSW.

The business was established in 2010 to cater for a demand for Australian native food products. The
company has organic certification.
The company manufactures and retails a range of organic, Australian native foods including:
● Native herbs and spices
● Native herbal teas
● Native fruit jams and conserves.
Currently the business is selling its products through a number of small supermarkets and health stores
throughout Australia. The company also has a very basic website that includes four pages: home, about us,
products and contact details.
The company’s overall business objectives for the next three years are to increase sales and create brand
awareness, develop a broader product range, as well as expand into overseas markets, most likely Hong
Kong, Japan and Singapore.
The company’s target customers are those that enjoy gourmet foods.
The age range of Australian consumers buying products is between 35 and 65.
Most consumers are health conscious, care about protecting the environment and have an average annual
income of $80,000.
The company currently employs the following staff in its head office: CEO, Operations Manager, Marketing
Coordinator, Customer Service Officer and two administration staff.
Ten staff are employed in the factory making and distributing the products.
As the Marketing Coordinator, you have been asked by the Operations Manager to coordinate a project to
develop a new website. The Operations Manager is ultimately responsible for the management of the
project but has assigned significant responsibility to you. The new website is seen as a critical part of the
company’s expansion strategy, and the Operations Manager has advised that you will need to develop a
project scoping for the website to present to senior management, as well a project management plan.
The Operations Manager has also advised you that the new website is classified as a Medium Project. The
project team is to consist of yourself, the Customer Service Officer who has been assigned to assist you
with this project, and the Operations Manager.
The Operations Manager has advised that the website is to include a shopping cart, so customers can order
products directly through the website. He would also like customers to be able to access recipes and
general information about the health benefits of bush spices.
The company has long wanted to commission a new logo, and it has been decided to do this now, in
conjunction with the new website. The Native Bush Spices marketing team will then use the logo across all
of the company’s communication. It has been allotted a budget separately from the website, but it is
understood that the company that designs the website will also design the new logo too.
The company has established procedures for project management. These are documented in their
documented in the Project Management Policy and Procedures.

Complete the following activities:
1. Identify project scope

Review the case study information above, as well as the Project Scope Template.
Identify all the information you need to develop the project scope document and prepare a list of questions
for the additional information you need to discuss with the Operations Manager at a meeting to confirm and
clarify project parameters, including your own responsibilities. Write down your questions as notes to use at
the meeting.
You should also review the Project Management Policies and Procedures as well as the Project
Management Plan Template.
You will need to confirm the responsibilities and reporting requirements with the Operations Manager at the
meeting, too, so make notes on these to bring to the meeting.
You will be modifying the plan following a meeting with the Project Team, so save this version of the
document as Draft Project Scope.
Ans :- Draft Project Scope Attached
2. Develop a project management plan

Based on the project scoping document that you have developed and any feedback from the Operations
Manager, develop a project management plan.
Your Project Management Plan should include, as a minimum, the following:
● Background: Provide a brief explanation of the background of the project
● Objectives: Benefits that the project intends to achieve
● Activities and Milestones: major activities, scheduled start, scheduled finish and accountability.
● Budget
● Risk Management Plan: include at least one WHS risk.
Use the Project Management Plan Template to guide your work.
Your project management plan should identify at least three risks associated with the project, one of which
should be related to work health and safety.
You will be required to use the risk legend to assist in the classification of risks.
Ans :- Project Management Plan Attached
3. Send an email to the Operations Manager (your assessor).

The text of the email should be in grammatically correct English, written in an appropriate (polite, business-
like) style.
It should introduce and summarise the contents of the attachment and seek their feedback.
The email text should ask for details of a meeting with the Project Team to discuss the Project Management
Plan.
Attach your Draft Project Scope and Draft Project Management Plan to the email.
Ans :- To Operation Manager
The Project Management Plan is drafted so as to accomplish target. I hearby request you to provide your
valuable feedback on it and if possible to arrange a quick meeting to get a better suggestions thereafter.
The document is been attached please check
Thank you!
Regards
Project Manager
Please find attached files:

Draft Project Scope
Draft Project Management Plan
4. Participate in a meeting with the Project Team.

Meet with the project team (the customer service officer, roleplayed by another student and the Operations
Manager, roleplayed by your assessor) to discuss the scope of the project and the project management
plan.
At the meeting, you must:
● Outline the project as set out in your project scoping document
● Outline the organisation's mission, goals, objectives and operations and how the project relates to them
Briefly explain the organisation’s project management policies and procedures
● Briefly explain the organisation’s project management policies and procedures
● Outline the project management plan, including roles and responsibilities of the project manager, as well
as the project team member. Discuss the limitations of your responsibilities and how approval process
works with your team.
● Identify and discuss factors that could affect the timeframes to ensure that the timeframes are realistic
and achievable
● Seek the project team members’ feedback.
During the meeting, you will need to demonstrate effective communication skills including:
● Speaking clearly and concisely
● Using non-verbal communication to assist with understanding
● Asking questions to identify required information
● Responding to questions as required
● Using active listening techniques to confirm understanding
Ans :-
The plan was discussed by the team members at the start of the meeting. The site was examined by the
developers and the discussion was continued to brief on the site work. It was found that there was no
meeting held with developers to discuss the further details.
The Factor that affected the timeframe set is as follows:

The site designer has done a first mock-up of the site but they have not been able to get formal input so as
to proceed onward. The manager informed that due to other work on his list he was not able to provide its
input. According to my concurred undertakings, I note that there is spending overwhelmed.
Feedback
The financial limit which was not discussed before is being finalised and drafted in final project management
plan.
5. Review the project scoping document

Based on your discussion with the Project Team, you are now required to revise the project scoping
document that you have developed in draft format.
Your project scope should include, as a minimum, the following:
● Introduction: give the rationale for the project
● Scope: as discussed at the meeting
● Legislative and regulatory context: include at least three relevant pieces of legislation. At least one
should be relevant to WHS
● Business objectives: clarify relationship of project to the organisation's objectives
● Risk assessment: make a list of potential risks
● Stakeholders: list all stakeholders
● Resources: any additional resources that will be required.
● Relationship to other projects: include dependencies
● Reporting: define the project’s reporting requirements
Save this document as Revised Project Scope.
Ans:- Revised Project Scope Attached
6. Revise your project management plan

Incorporate the feedback that you received from the meeting participants into your plan
Save this document as Revised Project Management Plan.
Ans :- Revised Project Management Plan Attached

like) style.
It should state that you have had a meeting with the project team and give a brief outline of the topics
discussed.
The email text should summaries changes that were made to the project management plan in response to
the feedback that you received at the project team meeting.
Introduce and summarise the contents of the attachments and seek their feedback and approval to move
forward with the project.
Attach your Revised Project Scope and Final Project Management Plan to the email.
Ans :-
To operation manager,
Thank you for your time and valuable feedback during the meeting. According to our discussion we have
framed the financial limit for our project and the figures of which are drafted in Final Project Management
Plan
Please check the attached file
Thank You!
Best Regards
Yours Faithfully
Project Manager
Files attached:
Revised Project Scope
Final Project Management Plan
8. Finalise your project scoping document

Update your Project Scope to reflect the feedback from the Operations Manager.
Save this document as Final Project Scope.
Ans :- Final Project Scope Attached
9. Finalise your project management plan

Update your Project Management Plan to reflect the feedback from the Operations Manager.
Save this document as Final Project Management Plan.
Ans :- Final Project Management Plan Attached

like) style.
Introduce and summarise the contents of the attachments and seek their feedback and approval to move
forward with the project.
Attach your final project scope and final project management plan to the email.
Ans :-
To operation manager,
Thank you for your time over the meeting. We have settled to make and complete another site for Native
Bush Spices Australia inside two months from the utilization of the task plan instead of making changes in
the existing site. The upsides of the endeavor exhibits the business increase by 20% over a year and
according to factual reviewing the brand will be dynamically seen.
The above changes is drafted in final project scope and management plan attached.
Thank You!
Yours Faithfully
Project Manager
Files attached:
Final Project Scope
11. Send an email to the Project Team members (your assessor).

When the Operations Manager has given their approval for your plan, you are required to ensure that the
team is clear about overall project requirements and project roles and responsibilities.
like) style.
The email text should introduce and summarise the contents of the attachment.
Attach your Final Project Management Plan to the email.
Ans :- To Project Team members,

Hello Team,
As per our yearly task plan discourse we have concluded that the primary target of our initial half-year is to
prepare our organization site for proficient work process. Please find the details in the documents attached
Thanks
Yours Sincerely
Project Manager
Find the attached documents in here:

Final Project Scope
12. Set up folders and files.

Create folders for the project as specified in the Project Management Policy and Procedures.
When the project is completed, you will be assessed on whether you have set up the folders and created
documents as required.
Ans :- Refer the Folder Attached with the document


Student’s name:
Completed
Did the student: successfully Comments
Yes No
In their Project Scope, define the project stakeholders ☐ ☐
At the meeting with the Operations Manager, discuss the ☐ ☐
project scope and other relevant documentation?
At the meeting with the Operations Manager, seek ☐ ☐

clarification of all issues related to project and the project’s
parameters
Identify the limits of their own responsibilities? ☐ ☐

Identify reporting requirements? ☐ ☐
Clarify any relationships that the project has to other ☐ ☐
projects?
Clarify the relationship that the project has to the ☐ ☐

organisation's objectives?
Determine and access the available resources to carry out ☐ ☐

the project?
Develop a project management plan within the project ☐ ☐

parameters?
Identify and use the appropriate project management tools? ☐ ☐

Identify risks associated with the project, including at least ☐ ☐
one WHS risk, and document these in a risk management
plan within project management plan?
Develop and approve the project’s budget? ☐ ☐

Consult project team members and take their views into ☐ ☐
account in the planning of the project?
Finalise the project plan and gain the necessary approvals to ☐ ☐

begin project according to the plan?
Ensure that the project team members are clear about their ☐ ☐
responsibilities and the project’s requirements?
Additional Comments

Assessment Task 3: Project development

Task summary
For this assessment task, you are required to conduct and monitor the website development project. This
includes developing a brief to provide to website developers and preparing a project status report. You will
then be required to meet with the new customer service officer, introducing them to the project and offering
them your support.
This assessment is to be completed in the simulated work environment in the RTO.

1. Develop website design brief
You are to develop a brief in order to obtain quotes from at least three web site designers.
Use the scenario information from Assessment Task 2 to develop the website design brief.
Your brief should include the following:

● Background information
● Target audience
● Content: what should be included in the website.
● Call to action: what the people who visit the website should do
● Social Media
● Functional requirements
● Website design ideas
● Logo
● Search engine optimisation
● Practical issues
Use the Website Design Brief Template to guide your work.
Ans :- Website Design Brief Attached
2. Send an email to the three selected web site designers (your assessor).
like) style.
It should introduce and summarise the contents of the attachment and explain the work that is required.
The email text should also ask them to send you a quote for the work.
Attach your Website Design Brief to the email.
It is two months into the project for the development of the web site.
The status of the project is as follows:
The content has been developed for the web site within the required timeline of 1 month from the
implementation of the project plan and at the specified cost.
The content was written by a public relations consultancy company, PR Pulse for the cost specified in the
project budget.
Three quotes have been received from web site developers as follows:

● Bestweb Design $3,750, timing indicated as 4 weeks – examples of other web sites developed do not
seem to be suitable.
● Visualweb $5,000, timing indicated as 8 weeks – examples of other web sites developed seem to be along
the lines required.
● Web designs Australia $6,000, timing indicated as 12 weeks – examples of other web sites developed
seem to be along the lines required.
The customer service officer has left the organisation unexpectedly.

Ans :- Dear Web Developers
The site is subtleties are given underneath.
Following pages are required to be made:
Home, Products, About Us, News and Events, Blog and Contact Us.
The shopping basket should be made.

Composed substance and the logos are connected to the web composition brief record joined to this mail
It would be ideal if you consider web availability principles in making the site by including pictures and plain
English language. In any case, the week after week gatherings will be directed to get any input from us on
the site as current spread out.
Thanks Project Manager
Attached:
Website Design Brief
3. Develop a project status report

Review the information above and prepare a project status report to send to the Operations Manager (your
assessor).
Your status report should include, as a minimum, the following:

● Progress summary
● Milestones: achievement of key dates for activities as specified in the Project Management Plan
● Budget: planned expenditure and actual expenditure
● Risk management: of project risks to date
● Recommendations
Use the Project Status Report Template to guide your work.
Ans :- Project Status Report Attached

like) style.
It should introduce and summarise the contents of the attachment and seek their feedback and approval to
move forward with the project.
Attach your Project Status Report to the email.
Ans :- To Manager,

Site is uploaded on live. The demo site is being removed from server and the changes asked are updated
on the live site. There has been some stress as no meetings were held and no proper input served.
All documentation is accessible under the Project Status Report
It would be helpful if you can check it and let us know if you have any further questions.
Thank You!
Yours faithfully
Project Manager
Attached files:
Progress Status Report
5. Meet with the new customer service officer.

A new customer service officer has been employed by the company to replace the one that left.
They will be part of the project team, replacing the one who left the organisation unexpectedly.
You are required to provide support for the new Project Team member by discussing all aspects of the
project with them. The Operations Manager will also be attending the meeting.
Keep in mind the new customer service officer will need your support at this stage, so make sure that you
understand in what areas they may need assistance, and work with them to find how this can be provided.
During the meeting, you must be very clear about the expected quality of the project outcomes. Keep in
mind that this is a new employee, and they are not familiar with the quality expectations that have been
outlined during earlier discussions that you have participated in.
It is important that you are also very clear about the importance of meeting the documented timelines.
These should be the same as those in the Activities & Milestones section of your Project Management Plan.
Confirm that the new customer service officer confirms that these timelines can be met.
During the meeting, you are required to demonstrate effective communication skills including:
Ans :- Following are the points discussed during the meeting:

The meeting commenced with developer providing the brief details for the website. No further meetings
were held with the developers.
Project Status
The web site developer has done a first mockup of the site. However, they have been unable to get formal
feedback in order to move on. I note that we recently spoke and you advised that due to other work that you
had been unable to provide feedback. As per my agreed tasks, I note that there is a budget overrun.
Recommended actions
Give input asap all together that the site venture doesn't fall too a long ways behind the calendar.
Suggest we talk about swearing off preparing costs for site in order to remain inside spending plan.
Suggest that it is possible that I take on more assignments or you can designate a portion of your
obligations to other partners so we can get the site venture finished.
6. Set up folders and files.

Create folders for the project as specified in the Project Management Policy and Procedures.
When the project is completed, you will be assessed on whether you have set up the folders and created
documents as required.
Ans :-Please find the folders Attached

Student’s name:
Completed
successfully
Comments
Did the student: Yes No
Provide support for the new customer service officer to ☐ ☐

ensure the quality of the project outcomes and
documented time lines are met, responding to any
specific needs that the new customer service officer may
have.
Implement and monitor plans for managing the project’s ☐ ☐
finances, resources and quality?
Complete and forward the project status report to ☐ ☐
stakeholders as required?
Undertake risk management tasks as required to ensure ☐ ☐
that the project outcomes are met?
Achieve project deliverables? ☐ ☐
Complete the project’s financial recordkeeping and ☐ ☐
check for accuracy?
During the meeting with the new customer service officer,
☐ ☐
demonstrate effective communication skills including:
● Using non-verbal communication to assist with
understanding
● Using active listening techniques to confirm
understanding
Additional Comments

Assessment Task 4: Project evaluation
Task summary
This assessment task requires the student to finalise the Native Bush Spices Australia website development
project by developing a project evaluation report.
Carefully read the following:
The project is now complete, with the outcomes as follows:
The web site is now live. There has been very positive feedback amongst all staff about the look and
content of the web site. The web site designers were very professional and easy to deal with.
It is four months since the project commenced. Delays occurred because of the following:
● The web site developer could not complete the web site within the required timelines as originally stated
in their quote.
● There were additional delays due to the customer service officer’s departure and changes to the web site
during the development as a result of the project manager’s input.
● The design of the logo took longer – see below.
The estimated cost for the logo was doubled because the first designer employed was unable to develop a
logo to the company’s liking and so a new logo designer was contracted. This therefore doubled the costs
as the first designer, as well as the second designer needed to be paid.
Training will be required in web site maintenance to ensure information is regularly updated e.g. the
newsletter. Training should ideally be provided to the administration staff.
1. Meet with team to finalise project

Review the information above and then meet with your team (your assessor and another student) to get
their input on the project. This will on a date and time advised by your assessor.
At the meeting, outline the project outcomes as above.
Ensure that all of the staff involved in the project are working in new roles or have been reassigned to their
previous roles
Before concluding the meeting, ensure that all project team members have the opportunity to give feedback.
The customer service officer will provide you with some feedback, which you will need to acknowledge and
note for your project evaluation report.
Gain verbal confirmation from all team members that they can transition to their other tasks following project
completion and offer your support as necessary.
During the meeting, you will need to demonstrate effective communication skills including:

Ans :- The following is a project scope and plan report as per the agreed communication processes.
Meetings
The project schedule was agreed by the project team at the outset.
The project commenced with a meeting with web site developer to discuss the brief for the web site. A
further meeting was held to confirm the brief.
Project progress
The task has achieved its end and has met every one of the necessities of making the site.
The site has been made, conveyed to the customer and executed on the framework for
Local Bush Spices Australia. The office for the shopping basket has been included according
to prerequisite from the customer and the medical advantage subtleties of the items content
was made and refreshed on it. Hence, we have effectively finished the task which prompts
its conclusion.
Summary of recommendations
1.) Train to the staff to maintain the website.
2.) Approval in delay of project
3.) Demand for more budget
4.) Hire uniquely skilled graphic designer.
5.) Make operation manager to close the project
2. Develop a final project evaluation report and finalise record keeping

Ensure that you incorporate the feedback from the team meeting into your report, as well as your own
reflections based on the project status report you developed and the scenario information above.
Your project evaluation report should include the following:

● The reason for closing the project
● Any highlights from the project and any innovations that were made.
● A summary of recommendations relating to the project
● Project performance against objectives
● Project performance against outcomes
● Project performance against outputs
● Project performance against budget
● Lessons learnt
Use the Project Evaluation Report Template to guide your work.
Ans :- Project Evaluation Report Attached
3. Take a screenshot of your folder and files.

This activity requires you to demonstrate that you can file all of your records in a logical structure.
Ensure that you have an overall folder for your work, as well as sub folders if necessary.
All of the documents you have submitted for this unit’s assessment tasks should be correctly named and
filed.
You will be assessed on whether you have set up the folders and created documents as per the project
management policy and procedure requirements.
The screen shot should show all the folders and documents.

4. Send an email to Operations Manager (your assessor).

like) style.
It should introduce and summarise the contents of the attachment and sign off for the project now that it is
concluded.
Attach your Project Evaluation Report and screen shot to the email.
Ans :- To operation manager,
The task has been accomplished and all the changes are made to the site. The access of site is been
provided to the client with all the necessary backup of FTP and database files. Attached is the project
evaluation report for more details
Please check and let me know if you have any further query.
Thank You!
Yours Faithfully
Project Manager
Files Attached:
Project Evaluation Report

Student’s name:
Completed
successfully
Comments
Did the student: Yes No
At the Project Team meeting, ensure that all ☐ ☐

of the staff involved in the project are
working in new roles or have been
reassigned to their previous roles?
Complete the project documentation and ☐ ☐
obtain the necessary sign-offs for concluding
the project?
Complete the project’s financial ☐ ☐
recordkeeping and check for accuracy?
Establish and maintain records as per the ☐ ☐
project management policy and procedures?
Review the project outcomes and processes ☐ ☐
against the project scope and the project
management plan?
Involve the Project Team members in the ☐ ☐
project review?
Document lessons learned from the project ☐ ☐
and report these within the organisation?
During the meeting, demonstrate effective
☐ ☐
communication skills including:
● Using non-verbal communication to assist with
understanding
● Asking questions to identify required
information
● Using active listening techniques to confirm
understanding
Additional Comments


Assessment Task 5: Project reflection

Task summary
This assessment task requires you to review a number of articles and answer questions about lessons
learned.
Answers must be word processed and sent to the assessor as an email attachment.
Carefully review each of the articles listed below and answer the questions.
Review the following link:
https://www.projectsmart.co.uk/has-your-project-jumped-the-shark.php
1. How often should project financials be reviewed and re-forecasted if required?

The Project financials should be reviewed every week and re-forecasted every week.
2. What level of overrun might be acceptable and what is not?

Overun to be acceptable will be 10% level and not more than 30% is acceptable.

https://www.projectsmart.co.uk/documenting-lessons-learned-what-have-you-learned.php
3. What type of lessons learned should be documented?

Mistakes of past projects
4. Briefly explain the best time to capture lessons learned from project and why?
The best time to get these items documented is right after they have happened. Otherwise, people tend to
forget about what they did or even gloss over the problems and issues that occurred.
5. Who should provide input into lessons learned?

People in the team should provide input.
6. Should project lesson information be stored? Explain why or why not?

Project lesson information need to be stored as It is vital that this information is preserved so that the
organisation and the project teams can have it the next time a similar project is being executed. Without the
lessons learned from previous projects, future projects will fall into the same routines and pitfalls that
occurred in previous projects.
https://www.projectsmart.co.uk/capturing-those-lessons-learned.php
7. Give three reasons why lessons learned may not be documented.

a. Lack of clear guidelines around collecting the information.
b. Lack of processes to capture information
c. Lack of knowledge base to store and search information captured for future us
8. List three areas that it would be useful to include as part of lessons learned.
Requirements management
Scope management
Schedule development and management
https://www.projectsmart.co.uk/undertaking-a-successful-project-audit.php
9. Explain the purpose of a project audit and when it could be conducted.

To identify lessons learned that can help improve the performance of a project or improve the performance
of future projects by undertaking a forensic review to uncover problems to be avoided.
10. Briefly explain three areas of in-depth research could be undertaken as part of the project audit.
a. Review the project plan to determine how the vendor plan has been incorporated into the overall project
plan.
b. Interview selected stakeholders to identify and determine their initial expectations for the project and
determine to what extent their expectations have been met.
c. Review the project quality management and the product quality management to identify issues, concerns
and challenges in the overall management of the project. Identify any opportunities that can be realised
through improvements to the attention of project and product quality.
11. Create a new Word document and record the above questions and your answers to them in it.
Save this document as Project Reflection Questions
12. Send an email to your assessor.
like) style. It should introduce and summarise the contents of the attachment.
Attach your Project Reflection Questions to the email.

To assessor
Please find attached document of project reflection questions drafted using the articles referred to in the
task.
Thanks
Yours Truly
Gurjant

Student’s name:
Completed
Did the student provide a sufficient successfully Comments
and clear answer that addresses the
suggested answer for: Yes No
Question 1 ☐ ☐
Question 2 ☐ ☐
Question 3 ☐ ☐
Question 4 ☐ ☐
Question 5 ☐ ☐
Question 6 ☐ ☐
Question 7 ☐ ☐
Question 8 ☐ ☐
Question 9 ☐ ☐
Question 10 ☐ ☐
Additional Comments

Assessor declaration
☐ I hereby certify that this student has been assessed by me and that the assessment has been carried
out according to the required assessment procedures.
Feedback
Reasonable
Adjustment, if any
Assessor name
Assessor signature
Date
Unit outcome Competent ☐ Not Yet Competent ☐ Resubmission Y ☐ N ☐
Student result response
☐ My performance in this assessment task has been discussed and explained to me.
☐ I would like to appeal this assessment decision.
Student signature
Date
A copy of this page must be supplied to the office and kept in the student’s file with the evidence.

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Student Assessment Tasks

BSBPMG522 Undertake project work

Student Name: Gurjant Singh

Table of Contents 2Assessment Information 3Assessment Instructions 5Student

Aventia Institute, RTO No. 41418 Page 2

Assessment Task Overview

Naming electronic documents

● Course identification code

● Date it was created

Additional Resources Required

Aventia Institute, RTO No. 41418 Page 4

Student Assessment Agreement and Cover Sheet

Depending on the task, this may include

● a summary of the assessment task

● Answers to all questions

Aventia Institute, RTO No. 41418 Page 5

Aventia Institute, RTO No. 41418 Page 6

Student Assessment Agreement and Cover Sheet

Do you understand your rights to re-assessment? ☐ Yes ☐ No

Aventia Institute, RTO No. 41418 Page 7

Aventia Institute, RTO No. 41418 Page 8

Assessment Task 1 Instructions

Provide answers to all of the questions below:

2. Explain the use of a GANTT chart in project management.

3. Explain the use of a PERT chart in project management.

4. Explain the use of a work breakdown structure in project management.

Aventia Institute, RTO No. 41418 Page 9

5. Explain the use of the critical path method in project management.

9. Explain risk avoidance in project management.

10. Explain the use of risk mitigation strategies in project management.

Aventia Institute, RTO No. 41418 Page 10

11. Explain the concept of risk acceptance in project management.

Aventia Institute, RTO No. 41418 Page 11

Assessment Task 1 Checklist

Task Outcome: Satisfactory ☐ Not Satisfactory ☐

Assessment Task 2: Project set up

Aventia Institute, RTO No. 41418 Page 12

Carefully read the following:

Native Bush Spices Australia is based in Coffs Harbour, NSW.

Aventia Institute, RTO No. 41418 Page 13

Complete the following activities:

1. Identify project scope

Ans :- Draft Project Scope Attached

2. Develop a project management plan

Ans :- Project Management Plan Attached

3. Send an email to the Operations Manager (your assessor).

Ans :- To Operation Manager

Please find attached files:

4. Participate in a meeting with the Project Team.

The Factor that affected the timeframe set is as follows:

5. Review the project scoping document

Ans:- Revised Project Scope Attached

6. Revise your project management plan

Save this document as Revised Project Management Plan.

Ans :- Revised Project Management Plan Attached

7. Send an email to the Operations Manager (your assessor).

Please check the attached file

8. Finalise your project scoping document

Ans :- Final Project Scope Attached

9. Finalise your project management plan

Save this document as Final Project Management Plan.

Ans :- Final Project Management Plan Attached