Europe_Mar.

10

Process Step Document Customer/Int Export or System of In Shipment Multilingual Multi Phase I
ernal Non Export Origin Reprint Orderline Template System
or Both Tool Customer
Product
Lot
7. Distribution Certificate of Analysis Customer Both GEMMS yes Lot yes no SAP EUR
8. Billing & Collection Invoice Customer Both ESS yes Shipment yes yes SAP EUR
8. Billing & Collection Draft Invoice Customer France Only ESS yes Shipment yes no SAP EUR
8. Billing & Collection Internal Invoice Internal Both ESS yes Shipment no no n/a
7. Distribution CMR Customer Non Export ESS/Oracle yes Shipment yes no SAP EUR
3. Order Management Order Confirmation Customer Both ESS/Oracle yes Orderline yes yes SAP EUR
7. Distribution Odette Label Customer Non Export ESS/Oracle no Shipment yes no SAP EUR
7. Distribution Shipping Invoice (Copy Customer Export ESS/Oracle no Shipment yes yes SAP EUR
Invoice)
8. Billing & Collection Credit Invoice Customer Both ESS yes Orderline yes yes SAP EUR
8. Billing & Collection Debit Invoice Customer Both ESS yes Orderline yes yes SAP EUR
7. Distribution Export Invoice Customer Export Tradesphere no Shipment no yes SAP EUR
7. Distribution Bill of Lading Customer Export Tradesphere no Shipment no no SAP EUR
7. Distribution Packing list Customer Export Tradesphere no Shipment no no SAP EUR
7. Distribution Certificate of Origin Customer Export Tradesphere no Shipment no no SAP EUR
7. Distribution MSDS Customer Both WERCS no Shipment yes no SAP EUR
3. Order Management Proforma Invoice Customer Both MS Excel/ no Shipment no yes SAP EUR
Tradesphere
8. Billing & Collection Dunning letter Customer Both Oracle no Customer yes yes SAP EUR
2. CRM Datasheets Customer Both Global no Product no? no Global
system system
3. Order Management Order Acknowledgement Customer Both GEN2/SABIC no Orderline yes no n/a
PC
 Customer Document_Pacific
MSDS, COA COC, DO,
Packing List, Order
confirmation /Shipping
Drop Down details, commercial Invoice, Drop Down Drop Down Free Text Drop Down Drop Down Drop Down
Fumigation Certificated,
Certification of Insurance,
POD, REACH

OTC Process Required Source of Source Name & Local Mode of

No. Region Document Name File Name Description Importantance
Step & Name Purpose Record SIP Functions Language Distribution
1 China Before PO Date Sheet Customer Manual_SIP SIP English Manual E-mail
2 China Before PO MSDS Customer Manual_SIP SIP Chinese & English Manual E-mail

3 China Before PO UL Customer Manual_SIP SIP English Manual E-mail

4 China Before PO Fumigation Certificated Customer Manual_SIP SIP English Manual E-mail
5 China Before PO KTW/NSF etc.. Customer Manual_SIP SIP English Manual E-mail
6 China Before PO REACH Customer Manual_SIP SIP English Manual E-mail
7 China 1) Order Entry Sales Contract Master Internal_SIP Manual_SIP SIP Commercial Chinese & English Nice to E-mail
Purchasesale
8 China 1) Order Entry Sales Contract Spot Customer e-document SIP SCM Chinese & English Nice to E-mail
s Agr-En-
Contract_ENG
9 China 3a) Order Ack. Order Acknowledgement standard_SAB Internal_SIP e-document SIP SCM English Must E-mail
2007.doc
IC2007.DOC
10 China 3a) Order Ack. Order Summary Internal_SIP e-document SIP SCM English Nice to E-mail
11 China 3a) Order Ack. Payment advice (RMB Customer e-document SIP SCM Chinese Must E-mail
CIA customer)
12 China 3a) Order Ack. LC guideline (LC orders) Internal_SIP e-document SIP SCM English Nice to E-mail
13 China 3a) Order Ack. Proforma Invoice and Customer e-document SIP SCM English Nice to E-mail
Packing list for payment
(Non RMB orders & non
open account)

14 China 7) Deliver to Cust Goods Delivery Note Bill of Customer Manual_3rd Shipping Co. English Must E-mail
(USD sales only) landing.tif
15 China 7) Deliver to Cust Goods Delivery Note Delivery note- Internal_SIP Manual_SIP SIP SCM English Must E-mail
(USD sales only) Warehouse
transfer.tif
16 China 7) Deliver to Cust Goods Delivery Note Delivery Internal_SIP Manual_3rd Logistics Co English Must Attached with
(USD sales only) note.tif shipment
17 China 7) Deliver to Cust Proforma Invoice and Proforma Customer e-document SIP SCM English Must E-mail
Packing list for Custom invoice.tif
declaration(USD sales
only)
18 China 7) Deliver to Cust Packing List Packing list.tif Customer Manual_SIP SIP SCM English Must E-mail
19 China 8) Delivery Confir Goods Receipt Record POD.tif Customer Manual_3rd Logistic Co Chinese Must Attached with
shipment
20 China 9) Invoicing Commercial Invoice & USD/HKD/NT Customer e-document SIP SCM English Must Email or courier
packing list D invoice.tif
21 China 9) Invoicing TAX Invoice RMB/NTD Tax Internal_SIP Manual_3rd SIP FIN Chinese Must Courier hard copy
invoice.tif
22 China 6a) COC/COA Certificate of Compliance COC.tif Customer e-document QA English Must E-mail
23 China 6a) COC/COA Certificate of Origin COO.tif Customer e-document SIP SCM English Nice to E-mail
24 China Woodcert Wood/no wood Customer e-document SIP SCM English Nice to E-mail
25 China CI Certification
Certification of Insurance Customer Manual_SIP SIP SCM English Nice to E-mail
26 China IPTL report or self IPTL or self Cert (Apple) Customer Manual_3rd QA English Must E-mail
27 China Color date report Color date report (Parts Customer Manual_SIP QA English Manual E-mail
of customers
28 China Statement statement.pdf Customer Manual_SIP SIP FIN Chinese & English Must E-mail

29 China 6) Shipment Order Delivery Order Delivery Internal_SIP ERP_ESS SIP SCM Chinese & English Must E-mail
Order.tif
30 China 6) Shipment Order Finished Goods Ticket FGT.tif Internal_SIP ERP_Oracle SIP SCM Chinese & English Must E-mail

31 SEA 5) Production AP Reach Cert AP_SVHC_G Customer Manual_SIP Product Steward E-mail
eneral_Sam
32 SEA 9) Invoicing BOL BL&Inv&PL_C Customer Manual_3rd Ship lines Attached with
Bian.pdf
ust.pdf shipment
33 SEA 9) Invoicing Certificate of Green Certificate of Customer Manual_3rd Sony E-mail
Partner Green
34 SEA 9) Invoicing Certificate of Green Certificate of Customer Manual_3rd Sony E-mail
Partner_Carta
Partner Green
35 SEA 6) Shipment Order Declaration of Conformity gena.pdf
COC_L34873. Customer Application_SIP QA English Must E-mail
Partner_Singa
pdf
36 SEA 6) Shipment Order Certificate of Origin pore.pdf
COO.pdf Customer Manual_SIP QA English Must Email, Attached
with shipment
37 SEA 1) Order Entry Data Sheet DataSheet_10 Customer Application_SIP Product Steward English Must E-mail
3R.pdf
38 SEA 6) Shipment Order Delivery Order DO_9982369. Customer Application_SIP Customer Service English Must Attached with
pdf shipment
39 SEA 6) Shipment Order Manual Delivery Order DO_52008826 Customer Manual_SIP Customer Service English Must Attached with
.pdf shipment
40 SEA 6) Shipment Order Poly aromatic Global_PAH.p Customer Manual_SIP Product Steward English Must E-mail
hydrocarbon certificate df
41 SEA 6) Shipment Order Global ROHS Global_ROHS Customer Manual_SIP Product Steward English Must E-mail
.pdf
42 SEA 6) Shipment Order Halogen Free Cert Halogen Free Customer Manual_SIP Product Steward English Must E-mail
Cert_945A-
43 SEA 6) Shipment Order Heat Treatment Cert Heat Government Manual_3rd Customer Service English Must E-mail
116_Singapor
Treatment
44 SEA 6) Shipment Order Insurance Certificate e.pdf
Insurance Customer Customer Customer Service English Must Email, Attached
Cert_Lot ID
Certificate.pdf with shipment
45 SEA 6) Shipment Order Invoice and Packing List Inv&PL.tif
05059.pdf Government ERP_ESS Customer Service English Must Email, Attached
with shipment
46 SEA 6) Shipment Order ISO Cert ISO9001- Customer Manual_SIP QA English Must E-mail
2000_Singapo
47 SEA 6) Shipment Order ISO Cert ISO_14001_c Customer Manual_SIP QA English Must E-mail
re_exp_31-05-
ertificate_30_
48 SEA 1) Order Entry MSDS 2011.pdf
MSDS_103R- Customer Application_SIP Product Steward English Must E-mail
April_2010_S
111_Europe.p
49 SEA 6) Shipment Order Packing Declaration ABIC.pdf
Packing Customer Manual_SIP Customer Service English Must Email, Attached
df
Declaration.do with shipment
50 SEA 1) Order Entry Proforma Invoice Proforma Customer Manual_SIP Customer Service English Must E-mail
c
Invoice.pdf
51 SEA 1) Order Entry Eur Reach Cert REACH_SVH Customer Manual_SIP Product Steward English Must E-mail
C_EU.pdf
52 SEA 7) Deliver to Cust Delivery Note DO_9982369. Customer ERP_Oracle Logistics English Must Manual, Email
pdf
53 SEA 8) Delivery Confir Signed DO DO_9982369. Internal_SIP ERP_Oracle Logistics English Must Manual, Email
pdf
54 SEA 9) Invoicing VAT Tax Customer ERP_ESS Finance English Must Email, Attached
Invoice_Electronic with shipment
55 India 9) Invoicing Invoice Invoice.jpg Govern ERP_Oracle CS English Must Hard Copy, with Shipment
ment
56 India 6a) COC/COA COC / COA (Certificate of TC.pdf Custome Application_SIP CS English Must Email & Attach with shipment
Compliance)-Test r
57 India 7) Deliver to Cust Lorry Receipt lorryrecpt.pdf Govern Manual_3rd Logistic Co English Must Hard Copy, with Shipment
Certificate
ment
58 India 3a) Order Ack. Order Acknowledgement Custome ERP_Oracle CS English Must Email
r
59 India 3a) Order Ack. Terms & Conditions Custome ERP_Oracle CS English Must Email
r
60 India 9) Invoicing Terms & Conditions Custome ERP_Oracle CS English Must Email
r
61 India 7) Deliver to Cust ARE1 Govern ERP_Oracle Logistics English Must Hard Copy, with Shipment
ment
62 India 7) Deliver to Cust AR3A Govern ERP_Oracle Logistics English Must Hard Copy, with Shipment
ment
63 India 7) Deliver to Cust Shipping Bill Govern Manual_SIP Logistics English Must Hard Copy, with Shipment
ment
64 India 7) Deliver to Cust Road Permits Govern Manual_3rdLogistics / CS / Govt. Authority English Manual Email
ment
65 India 1) Order Entry Proforma Invoice Custome Manual_SIP CS English Must Email
r
66 India 7) Deliver to Cust Export FG BL (Bill of Govern Manual_3rd Shipping lines English Must Hard Copy, with Shipment
Lading) ment
67 India 7) Deliver to Cust Export FG Packing List Govern Manual_SIP Logistics English Must Hard Copy, with Shipment
ment
68 India 6a) COC/COA Certificate of Origin - Custome Manual_3rd Chamber of Commerce English Must
Export r
69 India 7) Deliver to Cust FG Packing List - Custome Manual_SIP Logistics English Nice to Email
Domestic r
70 India 7) Deliver to Cust Wood packing declaration Govern Manual_3rd Pallet Supplier English Must Hard Copy
- Export ment
71 India 1) Order Entry Offer Sheet - Quotation Custome Manual_SIP Commercial English Nice to Email
r
72 India 2) Risk Mgmt. Country specific statutory Govern Manual_SIP Tax / Compliance English Must Hard Copy & Electronic
documents & reports ment
73 India 7) Deliver to Cust Concessional Forms Govern Manual_3rd Govt. + Customer English Must Hard Copy
ment
74 India 1) Order Entry Sales Contract Internal_ Manual_SIP SIP Commercial English Must
SIP
75 India 8) Delivery Confir Goods Receipt Note Custome Manual_3rd Logistic Co English Nice to Hard Copy
( GRN) r
76 India 1) Order Entry Sales Contract Price Master Price Custome Manual_SIP SIP Commercial English Manual Hard Copy & Electronic
contracts of r
77 India 1) Order Entry DataSheet_103R.pdf To Custome Manual_SIP Product Steward English Must Hard Copy & Electronic
Customers
accommpany r
78 India 6) Shipment Order Pick List with validity
Need before Internal_ Manual_SIP Logistics English Must Hard Copy & Electronic
Samples
release of SIP
79 India 1) Order Entry MSDS To Custome Application_SIP Product Steward English Must Hard Copy & Electronic
shipment to
accommpany r
80 Hongkong 7) Deliver to Cust Bill of landing DS_order.pdf check the Customer Manual_3rd Shipping Co English Must E-mail
Samples
(page 1) status of
81 Hongkong 6a) COC/COA Certificate of Origin DS_order.pdf Customer Manual_SIP SIP SCM English Must E-mail
material
(page 2)
82 Hongkong 9) Invoicing Commercial Invoice & DS_order.pdf Customer ERP_ESS SIP SCM English Must Email or courier
packing list (page 3 & 4))
83 Hongkong 6a) COC/COA Certificate of Compliance DS_order.pdf Customer ERP_Oracle QA English Must E-mail
(page 5)
84 Taiwan 9) Invoicing Tax invoice L9-N2221M- Customer Manual_3rd Chinese Must Email or courier
_CASE_1B.pd
f(page 6)
85 Taiwan 9) Invoicing Commercial Invoice & TN65DPG012 Customer ERP_ESS SIP SCM Chinese & English Must Email or courier
packing list 133-
CASE_4.pdf(P
age 1 & 2)

86 Taiwan 7) Deliver to Cust Bill of landing TN65DPG012 Customer Manual_3rd Shipping Co English Must E-mail
133-
CASE_4.pdf(P
age 3)

87 Taiwan 6a) COC/COA Certificate of Origin TN65DPG012 Customer Manual_SIP SIP SCM English Must E-mail
133-
CASE_4.pdf(P
age 4)
88 Taiwan 6a) COC/COA Certificate of Compliance TN65DPG012 Customer ERP_Oracle QA English Must E-mail
133-
CASE_4.pdf(P
age 5)

89 Australia 1) Order Entry Picker Picker.tif Internal_SIP ERP_Oracle CS English Must Email, Attached
with shipment
90 Australia 7) Deliver to Cust Delivery Note Delivery Customer ERP_Oracle Logistics English Must E-mail
note.mht
91 Australia 9) Invoicing Invoice Invoice.tif Customer ERP_Oracle CS English Must Email, Attached
with shipment
92 Australia 6a) COC/COA COC (Certificate of COC.PDF Customer Manual_3rd CS English Must Email, Attached
Compliance) with shipment
93 Australia 9) Invoicing Commercial Invoice Commercial Government Manual_3rd Logistics English Must Email, Attached
Invoice.pdf with shipment
94 Australia 6) Shipment Order BOL BOL & Government Manual_3rd Logistics English Must Email, Attached
Packing with shipment
95 Australia 7) Deliver to Cust Packing List Dec.pdf
Sabic Packing Internal_SIP Manual_3rd Logistics English Must E-mail
list.pdf
96 Australia 6) Shipment Order Packing Declaration BOL & Government Manual_3rd Logistics English Must Email, Attached
Packing with shipment
97 Australia 6a) COC/COA COC (Certificate of Dec.pdf
COC.PDF Internal_SIP Manual_3rd CS English Must Email, Attached
Compliance) with shipment
98 Japan 7) Deliver to Cust Proforma Invoice Customer ERP_Oracle Customer Service Japanese Must E-Mail & Fax
99 Japan Certificate of Non- Export ALL Manual_SIP SIPJ Japanese Must/Manual E-mail
Applicability document
100 Japan Packing List for packing Customer Manual_3rd Party 3rd Party or SIPJ English Must E-mail
details
101 Japan Commercial Invoice for packing Customer Manual_3rd Party 3rd Party or SIPJ English Must E-mail
details
102 Japan Wood packing declaration pallet Customer Manual_3rd Party 3rd Party or SIPJ English Must/Manual E-mail
fumigation
103 Japan Shipment slip Customer ESS/Oracle SIPJ Japanese Must Attached with
shipment
104 Japan Catch-All sheet detail Government Manual_SIP SIP Affilliate English Must/Manual E-mail
information of
ship-to to be
delivered in
non-white
country
105 Japan Material Safety Data ALL WERCS WERCS English Must E-mail
106 Japan Sheet
Certificate of Origin origin means Customer Other (see comments)
Chamber of Commerce English Nice-to-Have E-mail
country
107 Japan Certificate of Factory certificate of Customer Manual_SIP SIPJ English Nice-to-Have E-mail
production in
SABIC
108 Japan Certificate of =Certificate of Customer Other (see comments) SIPJ English Must E-mail
Conformance Analysis
109 Japan Global ROHS Ristricting the Customer Manual_SIP Product Steward English Must/Manual E-mail
use of
Hazardous
Substances

110 Japan ICP data Inductively Customer Manual_SIP

Chemical Analysis organizationJapanese Must/Manual E-mail
coupled
111 Japan Copy of ISO plasma
If needed Customer Intranet_SIP SIPJ English Must/Manual E-mail
112 Japan Over Land Transport Certificate of Government Oracle SIPJ Japanese Must Attached with
report transporting shipment
bond
products.
113 Japan Bill of Lading Certificate of Customer Manual_3rd Party Shipping Company English Must E-mail
export
114 Japan Customs Pass Permit of Government Other (see comments) Japan Customs Japanese Must E-mail
customs
clearance
115 Japan Shipping Instructions Instructions to Government Oracle 3rd Party or SIPJ English Must E-mail
carrier
116 Japan Container Receivable only for direct Internal-SIP Manual_3rd Party 3rd Party and SIPJ Japanese Must/Manual E-mail
Comfirmation van
117 Japan RUI Requirement Internal-SIP Manual_SIP SIPJ Japanese Must/Manual E-mail
Volume
Approval
118 Japan Purchase Order Internal-SIP Oracle SIPJ Japanese Must E-mail, EDI
119 Japan Certificate of =Certificate of Internal-SIP Supplier SIP Affilliate or Supplier English Must E-mail
Conformance Analysis
120 Japan Sheet of Delivery Internal-SIP Supplier SIPJ Japanese Must E-mail
121 Japan Confirmation of Physical from Internal-SIP Supplier SIPJ Japanese Must/Manual E-mail
check warehouse
122 Japan Commercial Invoice for packing Internal-SIP Supplier SIP Affilliate or Supplier English Must E-mail
details
123 Japan Packing List for packing Internal-SIP Supplier SIP Affilliate or Supplier English Must E-mail
details
124 Japan Bill of Lading Certificate of Internal-SIP Supplier SIP Affilliate or Supplier English Must E-mail
lading on
125 Japan Arrival Notice board of
Notice Internal-SIP Manual_3rd Party
Vessel company or forwarder Japanese Must FAX
goods arrival
126 Japan Form A (Certificate of duty free Government Supplier SIP Affilliate or Supplier English Must E-mail
Origin) application
form from
China
127 Japan Table of Ingredients Government WERCS SIPJ Japanese Must E-mail
128 Japan Letter of small volume for Government Manual_SIP SIPJ Japanese Must/Manual E-mail
non-registered chemical
goods
129 Japan Loading Instructions excluding Internal-SIP ESS/Oracle SIPJ Japanese Must E-mail
Import
130 Japan Truck Allocation sheet excluding Internal-SIP Application_SIP SIPJ Japanese Must E-mail, FAX
Import
131 Japan Notice for Export Only for Government Other (see comments) SIPJ Japanese Must/Manual E-mail, FAX
Controlled Item to Bill-to export
132 Japan Notice for Export controlled
Only for Government Oracle SIPJ Japanese Must/Manual Attached with
Controlled Item to Ship-to export shipment
133 Japan Shipment slip controlled Customer ESS/Oracle SIPJ Japanese Must Attached with
shipment
134 Korea 1) Order Entry Order confirmation Customer ERP_Oracle CS Korean Must E-mail
135 Korea 1) Order Entry Terms & Conditions Customer ERP_Oracle CS Korean & English Nice to E-mail

136 Korea 3a) Order Ack. Sales Order Ack. Customer ERP_Oracle CS Korean Manual E-mail
137 Korea 5) Production Import RM/FG BL (Bill of Government Manual_3rd Ship lines English Must E-mail
Lading)
138 Korea 5) Production Import RM/FGInvoice Government Application_SIP Tradeshpere English Must E-mail
139 Korea 5) Production Import RM/FGPacking Government Application_SIP Tradeshpere English Must E-mail
140 Korea 5) Production List
Purchas Order sheet - Internal_SIP ERP_Oracle CS English Must E-mail
141 Korea 5) Production B/S
Shipping Instruction - Internal_SIP Manual_SIP CS English Manual E-mail
KAYAN PC
142 Korea 6) Shipment Order Pick summay Internal_SIP ERP_Oracle Logistics Korean Must HardCopy
143 Korea 6) Shipment Order Shipping list Internal_SIP Manual_SIP Logistics Korean Manual HardCopy
144 Korea 6a) COC/COA COC / COA (Certificate of Customer Application_SIP QA Korean Must Email, Attached
Compliance) with shipment
145 Korea 6a) COC/COA COO (Certificate of Customer Manual_SIP Logistics / CS Korean Nice to E-mail
146 Korea 6a) COC/COA Origin)
FTA (FTA TAX - Customer Manual_SIP Logistics / CS Korean & English Manual E-mail
Declaration of Origin)
147 Korea 6a) COC/COA UL Customer Manual_3rd Commercial / CS English Manual E-mail
148 Korea 6a) COC/COA MSDS Customer Application_SIP Commercial / CS Korean & English Nice to E-mail

149 Korea 6a) COC/COA Data Sheet Customer Application_SIP Commercial / CS English Nice to E-mail
150 Korea 6a) COC/COA RoHS Customer Manual_3rd Commercial / CS English Manual E-mail
151 Korea 6a) COC/COA ISO Cert Customer Application_SIP Commercial / CS English Nice to E-mail
152 Korea 7) Deliver to Cust Export FG BL (Bill of Government Manual_3rd Ship lines English Must E-mail
Lading)
153 Korea 7) Deliver to Cust Export FG Invoice Government Manual_3rd Logistics English Must E-mail
154 Korea 7) Deliver to Cust Export FG Packing List Government Manual_3rd Logistics English Must E-mail
155 Korea 7) Deliver to Cust Delivery Note Customer ERP_Oracle Logistics Korean Must Attached with
shipment
156 Korea 7) Deliver to Cust Load sheet - Export Internal_SIP Manual_SIP Logistics English Nice to E-mail
157 Korea 7) Deliver to Cust Wood packing declaration Customer Manual_3rd Logistics English Nice to E-mail
- Export
158 Korea 9) Invoicing VAT Tax Invoice_Manual Government Application_SIP Finance Korean Must E-mail
159 Korea 9) Invoicing VAT Tax Government Application_SIP Finance Korean Must E-mail
160 Korea 9) Invoicing Invoice_Electronic
Offer Sheet Customer ERP_Oracle CS English Must E-mail

474829159.xlsx 2/3 05/08/2020

 3

Order To Cash (OTC) Process

1
3a 8

Customer M
Delivery Customer
requires Order Entry Order Ack.
Customer Sales Order Confirm Payment

& 3

Customer M
No Is yes
Service Is Credit
Invent or y
Order Inventory
Hold ?
enough ? Promising Allocation 9

M
yes No
Invoicing
2
Finance
M
& Risk Mgmt.
Accounting

4 5
Scheduling
M M
& Scheduling Production
Manufacturing

6a 6

M
COC Shipment
Logistics
and/or COA order

3 rd party
Deliver to
Shipping Customer
Company