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Seat No:______________ Enrollment No:______________

PARUL UNIVERSITY
FACULTY OF MANAGEMENT STUDIES
Model Question Paper
MBA, Summer 2020 Examination
Semester: 2 Date: ……………….
Subject Code: 06200154 Time: 1 Hr. 30 Min.
Subject Name: HUMAN RESOURCE MANAGEMENT Total Marks: 60

Q.1 Multiple Choice Questions (1 Mark each, attempt any 30 out of 40 questions) (30 Marks)

1. Which function of the management process requires a manager to establish goals and
standards and to develop rules and procedures?
(a)Planning (b)Organizing
(c)Staffing (d)Leading
2. The following is (are) the benefit(s) of training.
(a) Increased productivity (b)Reduced Accidents
(c) Reduced Supervision (d) All of the above
3. The following is not a on the job training method
(a)Understudies (b) Job Rotation
(c)Management By objectives (d) Case Study Method
4. Which form of interviewing is used quite often today as a first interview?
(a)Directed (b)Telephone
(c)Unstructured (d)Stress
5. Industrial relations cover the following area(s)
(a)Collective Bargaining (b)Labor Legislation
(c)Industrial Relations Training (d)All of the above
6. The human resource management functions aim at
(a) ensuring that the human resources possess (b) helping the organization deal with its
adequate capital, tool, equipment and material to employees in different stages of employment
perform the job successfully
(c) improving an organization’s creditworthiness (d) None of the above
among financial institutions
7. Human resource management is normally ________ in nature.
(a) proactive (b) reactive
(c) combative (d) None of the above
8. Recruitment policy usually highlights the need for establishing
(a) job specification (b) job analysis
(c) job description (d) none of the above
9. Advertisements through newspapers, TV, radio, professional journals and magazines are _______ methods
of recruitment.

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(a) direct (b) Indirect
(c) third-party (d) none of the above
10. Job analysis is a process of gathering information about the
(a) job holder (b) job
(c) management (d) organization
11. The process of grouping of similar types of works together is known as
(a) job classification (b) job design
(c) job evaluation (d) job description
12. Which of the following is not an objective of employee orientation?
(a) preventing employee alienation (b) developing team spirit
(c) acclimatizing the employees (d) raising the salary of the employees
13.. Which of the following is not a characteristic of trade union?
(a) voluntary association (b) common goals
(c) intermediary (d) individual actions
14. Which of the following dispute settlers cannot make a binding decision?
(a) arbitrator (b) adjudicator
(c) conciliator (d) industrial tribunal member
15. The country where the headquarters of a multinational company is located is known as
(a) host country (b) home country
(c) third country (d) None of the above
16. Which of the following is not an objective of wage incentive programmes?
(a) Developing ownership interest (b) Improving employee retention
(c) Reducing labour cost (d) Facilitating the separation of employees
17. The meaning of the acronym HRM is
(a)Human Relations Management (b)Humanistic Resource Management
(c)Human Resource Management (d)Human Resourceful Management
18.. HRM is
(a)A Staff Function (b)A Line Function
(c)Accounting Function (d)All of Above
19. Which of the following is not a managerial function of HRM?
(a)Controlling (b)planning
(c)Staffing (d)promotion
20. Commitment strategy is inherently
(a)Short Term (b)Long Term
(c)Continuous (d)None of the above
21. Poor quality lateral communication will result in which of the following
(a) Lack of direction (b) Lack of coordination
( c) Lack of delegation (d) Lack of control

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22. Strategic thinking is which kind of process?
(a)Short Term (b)Long Term
(c)Continuous (d)All of the above
23. Recruitment is considered as which type of activity?
(a)Strategic (b)Planning
(c)Productivity (d)All of the above
24. Which of the following is not a development function of HRM?
(a)Career planning (b) training
(c)management transfer (d) career counseling
25. The business side of process begins with which guiding framework?
(a)HR (b)Plan
(c)Policy (d)None of the above
26. Which of the following is procurement function of HRM?
(a)HR Strategies (b)HR Competencies
(c)HR planning (d)None of the above
27. A horizontal extension of the object to increase task variety is called
(a) Job evaluation (b) Job enrichment
(c)Job enlargement (d) Job rotation
28. Organizations put maximum effort in measuring performance of organizational people because;
(a) It makes procedures cost effective (b) It helps in detecting the problems
(c) It leads to product innovation (d) It assists in implementing new technology
29. Train the raters prior to conduct the performance appraisal is an important responsibility of;
(a) Top management (b) HR department
(c) Line managers (d) Production department
30. Currently Organizations are providing benefits to their employees;
(a) To attract new blood in the organization (b) To create stronger customer relationship
(c) To enhance the market share (d) All of the above
31. How often HR planning process is implemented within an organization
(a) Continuously (b) Annually
(c) Bi-annually (d) Quarterly
32. Which of the following statement best reflects the Job analysis?
(a) Conceptual process (b) Written statement
(c) Recruitment method (d) Legal clause
33. Which of the following constraint does NOT affect the recruiting efforts?
(a) Compensation of the job (b) Image of the organization
(c) Internal organizational policies (d) None of the given options
34. Which of the following is a stated outcome of 'Job Analysis'
(a) Job description (b) Job specification

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(c) Job evaluation (d) All of the given options
35. Which of the following best defines recruitment in an organization?
(a) Forecast the supply of outside candidates (b) Develop an appropriate applicant pool
(c) Determine the importance of job applicants (d) All of the given options
36. Which of the following term is used for choosing the individual who is best suited to a particular position
and to the organization from a group of potential applicants?
(a) Recruitment (b) Staffing
(c) Enrollment (d) Selection
37. Which of the following term contains information regarding machines & equipment used at workplace
(a) Job analysis (b) Job specification
(c) Job description (d) Job evaluation
38. Who is in the best position to observe and evaluate an employee’s performance for the purposes of a
performance appraisal
(a) Peers (b) Customers
(c) Top management (d) Immediate supervisor.
39. Standards are established to:
(a) Achieve desired outcomes (b) Meet legal compliance
(c) Achieve competitive advantage (d) Promote goodwill in market
40. ‘Strengths’ & ‘Weaknesses’ are ____________________ to an organization.
(a) Important (b)Internal
(c)external (d) central

Q.2 Answer in One line. (1 Mark each, attempt any 30 out of 40 questions) (30 Marks)

41. Define Job Enlargement.


42. What do you understand by Collective Bargaining?
43. What is Career Development?
44. Write one difference between Induction & Orientation.
45. Write one reason why selection is called negative process.
46. Write any three types of off the job methods
47. Define term stereotyping
48. Write any three reasons of industrial disputes
49. List down job evaluation methods.
50. Write down any three modern methods of performance appraisal
51. Write on difference between training & Development
52. List down any three external sources of recruitment.
53. List down any 2 techniques of job design
54. Write any two reason of joining trade unions
55. What is Arbitration?
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56. What is MDP?
57. What is Adjudication?
58. Write any one importance of employee motivation
59 What is meaning of Line Manager?
60. What is meaning of staff manager?
61. What shows the written record of the duties, responsibilities and conditions of the job?
62. Which is the simple act of comparison & Learning for organizational improvement?
63. HRM is which kind of function?
64. List out any two objectives of performance appraisal
65. What is reference checking in selection process?
66. Recruitment is considered as which kind of activity?
67. What is the acronym of SWOT Analysis?
68. List out parties of IR.
69. The two researchers Hendry and Pettigrew belonged to which institute?
70. List out any three models of HRM
71. Define stress interview
72. One Difference between attitude and aptitude
73. What is panel interview?
74. What is JCB ?
75. What is outsourcing?
76. Write any one difference between HRM and IHRM
77. List out any two development functions of HRM
78. Write any two method of dispute solving.
79. Write any two importance of global HRM
80. Write any two challenges of an expatriate.

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