MEETING 8

DARING CLASS
1 Mei 20
USWATUN HASANAH, M.PD
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1.2 LANGUAGE FUNCTION

23 Functional expressions
1.1 Introducing yourself
Skills for introduction yourself is the first step of starting
communication between nurse and patient. The most important things
of introducing yourself are by saying greeting, contrax time, and
mention your name.

For example:
23 Hello, my name is Joni
24 How do you do?
25 Nice to meet you
26 I am in charge today
27 How do you spell your
name? Practice the dialogue
23 Visit the patient
23 Hello, Mr. Joni, I’m Ani. I’m on duty tonight
 P: I see…
N: How are you?
P: I’m better thanks
N: Alright Mr. Joni, see you later.

1.2 Offering services

In some activities, one of the nurse’ role is encouraging patient to
offer nursing care to the patient.

For example:
23 What can I do for you?
24 Do you need any help?
25 Do you want me to help you?
26 If you need anything, let me know.
27 Is there anything I can
do? Practice the dialogue
(1) In the patient room
23 Did you press the buzzer Joni?
23 Yes I did
23 What is it?
23 Can I have rice for my lunch today?
23 I’ll ask the doctor. Anything else?

23 Wow… let me ask the doctor, OK?

23 Thanks.
23 Welcome
24
1.3 Giving direction
Giving direction is one of competence that nurse and midwife must be
posses. Nursing intervention needs the direction, clearly, accurately,
and relevance.

For example:
23 You’d better sit down, madam
24 After that, you need to do the pre admissio n test.
25 Before the test you must be fasting
26 When you get the results, please come back here.
27 The laboratory is down the hallway
Practice the dialogue
(1) In the laboratory
23Good morning, I’m Rini. This is the note from the
registration office
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23 Thank you Mister…

23 Rini… Rini Dahlan
23 Mr Dahlan… Right. Now, Mr. Dahlan… you take this (note)
to the gentleman in that room
P: I see
23 You will have a urine test. When it’s done, you’ll go to
the lady in the opposite room.
23 Alright. What did I do there?
23 She will do the blood test
23 Thank you
23 Welcome

1.5 Explaining
Explaining is used to explain something about information questions.
You need to use some conjunction wards such as: and, but, or, then,
after that, because, for example etc.

For example:
23 Let me tell you this…
24 Generally speaking, smoking is harmful
25 However, they should maintain balanced diet.
26 This will give you a lot of energy
27 Because milk contains a lot of
energy. Practice the dialogue:
23 A patient afraid will be examined by doctor
P: Nurse, what’s going to happen there?

0 About your health… and any illness you may have had.
Then?
0 The doctor will physically examine you.
0 With my cloths on?
0 Well you may need to take off most\t your clothing.
0 But…?
0 You can ask to be examined by a doctor of the same sex as
yourself.
0 Oh Okay.

1.6 Describing
The Function of describing is focused on describing something, such
as instruments, part of the body, diseases, and procedur es of
intervention.
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For example:
0 How is she?
1 She doesn’t look very good ( seriously ill)
2 How was it? (How was the operation?)
3 It went very well
4 The theatre was very cold
though. Practice the dialogue:
(1) The condition of patient
S: How is you little patient?
0 His throat is swollen and he’s got temperature.
0Do you think it’s just infection?
23 I guess so…the secondary viral infection after the flu
23I see… So, nothing serious.
Well looks better than yesterday, but I’d better watch out
0 He’s a happy kid.
23 You’re right. He’s a lovely boy

1.7 Convincing
The function of convincing is to make sure about our intervention
that it will help patient of recovery.

For example:
23 Don’t worry, it has no side effects.
24 I’m sure you’ll get well soon
25 I think surgery is the only solution
26 You’ll be home in a couple of days
27 You should really consider
it Practice the dialogue:
(1) Convincing the patient in order to reduce the weight
P: What do you think?
N: It looks like you’ve been putting on weight, madam
P: Really? Wow
23 You’re supposed to loose some/ it’s extremely important
0 Is it?
N: Sure it is
P: But I’ve tried to eat less and sometimes I skip dinner
N: well, you need to consider both quantity and quality. You
consider the carbohydrate and fat content
P: That is not easy, isn’t it?
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1.8 Persuading
Persuading purposes to persuade patient to obey all regulations. The
words that commonly used in persuading are probably, would be,
likely etc.
For example:
23 I would say that you need a doctor
24 It is a likely that you need medicati on
25 We really need your supports
26 Could you consider the proposals?
27 Staying in the hospital is not bad
idea Practice the dialogue:
(1) Persuading to see the operate
23 Doctor Joni, can I ask you something?
23 Sure, what is it?
23 May I watch you perform the oper ation today?
23 But you’re a ward nurse.
23 I know, but I want to be in the theatre once a while. O doesn’t
dare ask the other doctors.
23 Wouldn’t you be on duty this afternoon?
23 No, I’ll be free after lunch. Is okay doctor?
23 Not a problem. I’ll let t he theatre people know.
23 Thank you very much, doctor. I really appreciate that.
23 Don’t mention it. See you there.
23 see you, doctor.

1.9 Consoling/soothing
Consoling purposes to consul patient to be calm down or relax

For example:
23 Take it easy…
24 Calm down…
25 Don’t worry…
26 Take a deep breath …
27 You’re in pain. Aren’t you?
Practice the dialogue:
23 Patient need comfortable and relaxing
23 Good morning… How are you?
23Well… not very good, I’m afraid
23 I can see that…, but we’ll help you out. Now… shall we try to
something to make you relaxed?
23Do you think it will work?
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23 It usually does. Just relax… Take this seat and put your head
down here…Dr, Joni is a real expert here.
P: Is she?
Yes… she knows what to do. You will like her
0I hope so.
1.10 Encouraging/motivating
Encouraging is used by nurse to encourage patient to have a positive
thinking about her/his disease

For example:
23 I’m sure you will make it.
24 Have faith and everything will work out well
25 Be brave and you’ll be okay
26 You need to see the bright sid e of it.
27 Just does it, you’ve got nothing to loose.
Practice the dialogue:
(1) A patient gets loss of her leg and doubt to go home.
P: I don’t know what to do…
23 You may not know what to do now, Sir. But once you’re out
there…There’s so much to do.
P: I feel so useless
N: I understand the feelings. Some people think this is the end of
the world. But many handicapped people do useful things,
Things they never thought of before.
P: Like what?
23 One of our patients last year… You know, he writes now. He
says he can’t be happier.
P: Really? I should think of hobby now.
23 Why not. Everyone has potentials.
23That’s true. Thanks.
23 Welcome.

1.11 Reprimanding
Reprimanding purposes to reprimand patient politely

For example:
5888 That’s not right thing to do.
5889 This is not good for your digestion
5890 As far as I know, you’re not supposed to smoke
5891 STOP it, will you?
5892 I’m sorry, but you have deliberately broken the rule.
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Practice the dialogue:

23 Reprimanding the visitors at the hospital
23 Excuse me, ladies. I’m sorry to tell you that no more than 4
persons are allowed
5888 But nurse… we came all the way from central java
23 I see. But… that’s the rule here
V: Are you saying that we came here in vain?
768 Alright. Let me tell you what I’ll do. I’ll take
four people at time.
So, you’ll take turns. The rest please stay here
3 (visitors mengambil oleh -oleh makanan untuk
diberikan ke pasien)
N: One more thing ladies… Food from outside is not allowed
V: What do you mean?
256⸀ĀᜀĀᜀĀᜀĀᜀĀᜀĀᜀĀᜀĀᜀ‫؀‬ЀĀȀ⸀ĀᜀĀᜀĀᜀĀᜀĀᜀĀᜀĀᜀĀᜀĀĀȀ⸀Āᜀ
ĀⴀĀᜀĀᜀĀᜀĀᜀĀᜀĀᜀĀᜀĀĀȀ⸀ĀᜀĀᜀĀᜀĀᜀĀᜀĀᜀĀᜀ I’m sorry…
you have to leave the food here
23 Oh…no
0 I’m so sorry

1.12 Complaining
Complaining is used to express the complain of patient

For example:
0 Is this what you call ‘first class hospital’?
1 How come he did that to us?
2 Oh…..not again……
3 How could you do this to me?
4 What kind of service is this?

Practice the dialogue:

(1) Condition at the hospital
N: Look at this mess…
Is this what you call ’first class hospital’?
S: Well. That’s what it is
N: Why on earth don’t they hire more cleaners around here?
S: Efficiency, I guess.
N: That doesn’t make sense
S: It does to them
23 It’s always about money, right?
S: What can I say?
0 Right…who cares…