Professional Documents
Culture Documents
Preeti Mahajan
Panjab University, Chandigarh
India
ipreeti2001@yahoo.com
I. Introduction
The basic function of a library is to collect, store, and disseminate information for use. Of these,
“collection” plays a significant role as it affects the other two functions of the library to a
considerable extent. A collection once adequate both in terms of quality and quantity, if not
properly and constantly nurtured, will cease to be a live collection. Hence, the acquisition of
information resources in various formats is a continuous process in any library. Collection
assessment is the evaluation of library collections (print, e-resources, and non-print materials),
which can be carried out on a periodic basis with the help of feedback and suggestions received
from the regular users of the library. Not long ago, libraries were judged on the basis of the
quantity of their collections. And it was generally assumed that libraries with large collections
were good ones. In recent years, the concept has been changed. Now libraries are assessed on the
basis of the quality of their collections rather than quantity because a good collection is the heart
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of a library. The quality of library collections could be noted through regular collection
assessment or evaluation by a collection review committee as well as through users' need
assessment by way of feedback from library users on regular basis. This includes activities such
as assessing users’ needs, evaluating the present collections, determining selection policies,
coordinating selection, re-evaluating and storing parts of the collections, and planning for
resource sharing. Thus, collection development and collection assessment are inter-related
activities.
The library budget in most universities in India has remained static while the cost of resources
has been increasing due to inflation. A library has to procure qualitative literature within a
limited budget so that it can cater to the varying needs of the users. It is very difficult for a
librarian to acquire good and qualitative materials without proper collection assessment,
evaluation, and feedback from regular users of the library. Hence, there is a need for continuous
assessment, evaluation, and improvement of library collections in light of the availability of
scholarly resources in various formats in the current IT scenario. Therefore, this study is an
attempt to find out the need and expectations of the users from the library in terms of its
collections.
A large number of studies have been undertaken on many aspects related to collection
assessment in university libraries the world over. These include collection assessment, collection
evaluation, collection development practices, policies, funding, challenges, end users need, and
expectations from the library. However, there is not much literature regarding collection
assessment in university libraries in the developing countries.
Andrade and Vergueiro (1996) explored the difficulties faced by library staff in collection
evaluation. They considered collection development as several interrelated and interdependent
activities of the library. They believed that Evans’ Model of Collection Development is sufficient
for developing library collections in the developing countries (Evans & Saponaro, 2005).
Gandhi (2001) explored the library resources of the six universities in Karnataka for over a
decade and found that cost of books and journals were increasing in tremendous ways. He
observed that collection development in university libraries is the most important activity and
that problems faced by the librarians are inadequate budget, escalation of prices of information
resources, and lack of involvement of the academic community.
Herzog (2004) argued that libraries do not have a proper collection development policy despite a
budget sufficient for acquiring resources.
In their study, Borin and Yi (2011) examined the multi-dimensional model of collection
evaluation and suggested a few techniques for assessing and evaluating library collections.
Tabacaru & Pickett (2013) investigated the collection development policy of Texas A&M
University (TAMU) Libraries and suggested that the libraries should spend their budget in e-
resources, digital preservation of resources, and repositories.
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The survey method was adopted. The data was collected through a questionnaire, using the
stratified random sampling technique. The respondents were postgraduate students (both PhD
and MPhil) at Panjab University, Chandigarh (PUC) and Punjabi University, Patiala (PUP),
India. Copies of a questionnaire were distributed and collected personally.
Table 1 shows the distribution of the questionnaire and the response rate. In Panjab University,
Chandigarh, 180 copies of the questionnaire were distributed and 80 completed copies were
received from the respondents. The response rate was 44%. In Punjabi University, Patiala, 150
copies of the questionnaire were distributed and 80 completed copies were received. The
response rate was 53%. A total of 160 responses (80 from each university) were received from
the respondents.
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Frequency of visit
Panjab University, Chandigarh Punjabi University, Patiala,
30 32
28
14 16
12 10
4 6 6
2 0
Every Day Twice or thrice a Once in a week Once in a fornight Once in a month Very rarely
week
Table 2 shows the frequency of library visit by the respondents. 30 respondents (37.5%) from
Panjab University, Chandigarh and 32 respondents (40%) from Punjabi University, Patiala visit
their respective libraries every day. 16 respondents (20%) visit the library once in a week at
PUC, whereas 28 respondents (35%) from PUP visit the library twice or thrice in a week. 10
respondents (12.5%) from PUC visit the library very rarely, whereas none of the respondents
from PUP visit the library very rarely.
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Chinese Librarianship: an International Electronic Journal, 39. URL: http://www.iclc.us/cliej/cl39SM.pdf
24 24
20
18
16
14
12
10 10
6
4
2
Few minutes 0.5 - 1 Hours 1-2 Hours 2-4 Hours 4-6 Hours 6-8 Hours
Table 3 shows the average time spent per week in the library by the respondents. 24 respondents
(30%) from both universities spent 4-6 hours per week in their respective libraries, followed by
20 respondents (25%) from PUC spending 0.5 to 1 hours per week and 18 respondents (22.5%)
from PUP spending 2-4 hours per week in their respective libraries. 4 respondents (5%) from
PUC spend 6-8 hours whereas 10 respondents (2.5%) from PUP spend 6-8 hours per week in the
library. In a word, the time spent in the library by the respondents from both universities is quite
similar.
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Chinese Librarianship: an International Electronic Journal, 39. URL: http://www.iclc.us/cliej/cl39SM.pdf
Purpose of visit
Panjab University, Chandigarh Punjabi University, Patiala
70
62
48 50
40 42 38 44 40 44
20 24
12 10
Table 4 shows the purposes of library visit by the respondents. 62 (77.5%) respondents from
PUC and 70 (87.5%) from PUP visit the library for study and research, followed by 42
respondents (52.5%) from PUC and 50 respondents (62.5%) from PUP visit the library to consult
the journals. Therefore, the major purpose of library visit is to study or do research from both
universities. 10 respondents (12.5%) from PUC visit the library to access electronic resources
from the terminals available in the library, whereas 44 respondents (55%) from PUP visit the
library for the same purpose. Both universities have IP-based access to e-resources so that users
can also access the e-resources across the campus.
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Yes No
80
74
6
0
Table 5 shows how many respondents are aware of the library collection development policy
(CDP). 6 respondents (7.5%) are aware of the CDP whereas 74 respondents (92.5%) are not
aware of the CDP at PUC. Since PUP does not have a CDP in written form, none of the
respondents are aware of it.
52
38 32
26
2 10
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Table 6 shows how the respondents use the print resources in their respective libraries. 52
respondents (65%) from PUC use the print resources often whereas only 38 respondents (47.5%)
from PUP use them often. 26 respondents (32.5%) from PUC and 32 respondents (40%) from
PUP occasionally use the print resources. Only 2 respondents (2.5%) from PUC and 10
respondents (12.5%) from PUP never use the print resources in their libraries.
Use of e-resources
Panjab University, Chandigarh Punjabi University, Patiala
48
36
24 28
16
8
Table 7 shows how the respondents use the e-resources in their respective libraries. 48
respondents (60%) from PUC and 36 respondents (45%) from PUP use the e-resources in their
libraries often. 24 respondents (30%) from PUC and 28 (35%) from PUP occasionally use the e-
resources in the libraries. Only 8 (10%) respondents from PUC and 16 respondents (20%) from
PUP never use the e-resources in the libraries.
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Table 8 shows the advantages of using the print resources according to the respondents. 52
(65%) respondents from both PUC and PUP use the print resources as they are ease to access. 66
respondents (82.5%) from PUP and 48 respondents (60%) from PUC feel that the print resources
are easy to read and concentrate. 30 respondents (37.5%) from PUC and 50 respondents (62.5%)
from PUP feel that the print resources are comfortable than e-resources to use.
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68 70 74 72
66
54 56 57 64 60 60
44 46 41 45 52
35
20
Table 9 shows how the respondents use various categories of materials. 68 (85%) respondents
from PUC use textbooks, followed by 60 (75%) reading newspapers. 74 (92.5%) respondents
from PUP read journals, followed by 72 (90%) reading newspapers. 57 respondents (71.25%)
from PUC use e-resources, followed by 54 (67.5%) reading journals. 70 respondents (87.5%)
from PUP use textbooks, followed by 66 (82.5%) consulting reference books. 45 respondents
(56.25%) from PUC and 52 (65%) from PUP use non-books materials.
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32 40 37
25
11 15
Table 10 shows how successful the respondents access the materials in their respective libraries.
32 respondents (40%) from PUC and 40 (50%) from PUP often find the materials they need in
the libraries, followed by 37 respondents (i.e., 46.25%) from PUC and 25 (31.25%) from PUP
occasionally find the materials they need. 11 respondents (13.75%) from PUC and 15 (18.75%)
from PUP never find the materials they need in the libraries.
11. Awareness of e-resources acquired through the Consortia and other databases
Awareness of e-resources
Panjab University, Chandigarh Punjabi University
5044 30 36
Yes No
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Table 11 shows how many respondents are aware of the e-resources subscribed by their
respective libraries. 50 respondents (62.5%) from PUC and 44 (55%) from PUP) are aware of the
e-resources, including e-resources acquired through consortia. 30 respondents (37.5%) from
PUC and 36 (45%) from PUP are not aware of the e-resources subscribed by their respective
libraries.
34 36
31 32 30
26 26
22 22 21
1517 16 14
18 18 17 19 151314
12 12 11 12 13
9 11 6
4 34 2 2 5 2
Table 12 shows how various e-resources are used by the respondents. The e-resources from the
UGC-INFONET Digital Library Consortium are used often by 31 (62%) of the respondents from
PUC and 30 (68.18%) from PUP. IEEE is often used by 11 (44%) respondents from PUC and 11
(25%) from PUP. Emerald databases are often used by 17 (34%) respondents from PUC and 18
(40.91%) from PUP. ScienceDirect is often used by 15 (30%) respondents from PUC and 12
(27.27%) from PUP. INDEST is often used by 12 (24%) respondents from PUC and 18 (40.91%)
from PUP.
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Yes No Yes No
Panjab University, Chandigarh Punjabi University, Patiala
Table 13 shows several features found in the consortial and e-resources databases. 39
respondents (78%) from PUC and 27 (61.36%) from PUP agree that these databases are
qualitative. 38 (76%) respondents from PUC and 18 (40.91%) from PUP agree that they are easy
to access. 22 (44%) respondents from PUC and 25 (56.81%) from PUP agree that required
information is available in these databases. 22 (44%) respondents from PUC and 23 (52.27%)
from PUP agree that information is available in one place in these databases.
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14. Frequency of accessing e-resources through the consortial and e-resources databases
16 17 15 13
7 10 5 4 4 3
Table 14 shows the frequencies of e-resources access by the respondents. 16 respondents (32%)
from PUC and 7 (15.91%) from PUP access e-resources daily. 17 respondents (34%) from PUC
and 15 (34.09%) from PUP access them twice a week. 10 respondents (20%) from PUC and 5
(11.36%) from PUP access them once a week. 4 respondents (8%) from PUC and 4 respondents
(9%) from PUP access them fortnightly. 3 respondents (6%) from PUC and 13 (29.55%) from
PUP access them rarely.
32 28
13 5 5 11
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Table 15 shows that 32 (64%) respondents from PUC and 28 (63.64%) from PUP ask for more
subscriptions to e-resources in their respective libraries.
Table 16 shows the satisfaction levels of the respondents regarding the library collections. At
PUC, 34 respondents (42.5%) are fully satisfied, 20 (25%) satisfied, 15 (18.75%) moderately
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satisfied, and 11 (14%) dissatisfied with the textbooks available in the library. At PUP, 42
respondents (52.5%) are fully satisfied, 18 (22.5%) satisfied, 15 (18.75%) moderately satisfied,
and 5 (6.3%) dissatisfied with the textbooks available in the library. Some respondents from both
universities are fully satisfied from their library collections. At PUC, 38 respondents (47.5%) are
fully satisfied, 12 (15%) satisfied, 8 (10%) moderately satisfied, and 22 (28%) dissatisfied with
the reference collection available in the library. At PUP, 34 respondents 42.5%) are fully
satisfied, 13 (16.25%) satisfied, 23 (28.75%) moderately satisfied, and 10 (13%) dissatisfied with
the reference books available in the Library.
Table 17 shows the overall satisfaction of the respondents with the print as well as the e-
resources available in their respective libraries. At PUC, 62 respondents (77.5%) are satisfied
and 18 (22.5%) are not satisfied with the print collections available in the library. At PUP, 56
respondents (70%) are satisfied and 24 (30%) are not satisfied with the print collections available
in the library. At PUC, 57 respondents (71.3%) are satisfied and 23 (28.75%) are not satisfied
with the e-resources collection available in the library. At PUP, 58 respondents (72.5%) are
satisfied and 22 (28%) are not satisfied with the e-resources collections at the library.
VI. Conclusion
Collection assessment is one of the important activities of an academic library as it has to cater to
the needs of its users. All academic libraries should have a Collection Review Committee (CRC)
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or Collection Evaluation Committee (CEC), comprising the top officials of the library, faculty
members, student representative, etc., to evaluate and assess the collections on a regular interval
and amend issues found in the process.
CRC or CEC should evaluate the library collections by compiling statistics of holdings, check-
list of bibliographies, figures, OPAC, expert opinions, feedback from regular users, etc.
Assessment of users’ needs is important for a qualitative collection development. Their feedback
should be taken earnestly. The library should make sure that users participate in its collection
development and assessment process. CRC or CEC should also have student representatives
from each college in its membership, including postgraduate and undergraduate students.
Well organized and up-to-dated collections help users to find their materials and fulfill their
needs. Hence, academic libraries must assess their collection of print, e-resources, and non-book
materials at the university level on a regular basis.
Collection assessment is one of the important activities of an academic library. The case of two
university libraries in the region of Punjab, India shows that the majority of their users are not
aware of the library collection development policy. The majority of the users from both
universities access print and e-resources frequently, but their preference has been shifted towards
e-resources. Most of the users are able to find their required materials in the library. At Panjab
University, Chandigarh, most users use textbooks often whereas at Punjabi University, Patiala,
users give preference to journals.
An academic library should assess the information needs of its users by seeking feedback from
them on a regular basis. Besides, an academic library should set up a collection evaluation
committee with representatives from faculty members and students to evaluate its collections at
regular intervals in order to cater to its users’ needs. Furthermore, an academic library should
inform its users about the library collection policy and procedures for requesting library
materials.
References
Andrade, Diva; & Vergueiro, Waldomiro. (1996). Collection development in academic libraries:
A Brazilian library’s experience. New Library World, 97(4), 15-24.
Borin, Jacqueline; & Yi, Hua. (2011). Assessing an academic library collection through capacity
and usage indictors: Testing a multi-dimensional model. Collection Building, 30(3), 120-125.
Evans, G. E.; & Saponaro, M. Z. (2005). Developing library and information center collections.
Westport, Conn: Libraries Unlimited.
Gandhi, R. (2001). A study of problems & prospects of libraries and publishers with special
reference to collection development in university libraries in Karnataka (Doctoral dissertation).
University of Mysore, Mysore (India).
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Chinese Librarianship: an International Electronic Journal, 39. URL: http://www.iclc.us/cliej/cl39SM.pdf
Herzog, Susan. (2004). Collection development challenges for the 21st century academic
librarian. Acquisitions Librarian, 16(31/32), 149-162.
Mahajan, Preeti; Har Singh; & Anil Kumar. (2013).Use of SNSs by the researchers in India: A
comparative study of Panjab University and Kurukshetra University. Library Review, 62(8/9),
525-546.
Tabacaru, Simona; & Pickett, Carmelita. (2013). Damned if you do, damned if you don’t: Texas
A&M University Libraries’ collection assessment for off-site storage. Collection Building, 32(3),
111-115.
Authors:
Har Singh, PhD candidate, Department of Library and Information Science, Panjab University,
Chandigarh, and University Assistant Librarian, Central Library, Thapar University, Patiala,
Punjab, India, Email: infoisil07@gmail.com and harsingh@thapar.edu
Preeti Mahajan, Professor, Department of Library and Information Science, Panjab University,
Chandigarh, India, Email: ipreeti2001@yahoo.com
Submitted to CLIEJ on 19 November 2014.
Copyright © 2014 Har Singh & Preeti Mahajan
Har Singh; & Mahajan, Preeti. (2015). Library collection assessment: A case study of two
universities in the region of Punjab, India. Chinese Librarianship: an International Electronic
Journal, 39. URL: http://www.iclc.us/cliej/cl38SM.pdf
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