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ATENEO DE DAVAO UNIVERSITY

SCHOOL OF ENGINEERING AND ARCHITECTURE


ARCHITECTURE DEPARTMENT

ARCHITECTURE THESIS 2019-2020


Volume No. 18

THEME: PHILIPPINE CULTURE AND HERITAGE IN THE


21ST CENTURY ARCHITECTURE

REIMAGINING DAVAO INTERNATIONAL AIRPORT


A Study on Understanding the connection between
Filipino Behaviors and Airport Passenger Experience through
Normative Pedestrian Behavior Theory

Senforiano B. Alterado IV
BS Architecture 5-G
Proponent

February 2020
ACKNOWLEDGEMENTS

With boundless love and appreciation, the researcher would like to extend his

heartfelt gratitude and appreciation to the people who helped him bring this

study into reality.

Foremost, I would like to express my deep and sincere gratitude to my thesis

adviser, Ar. Jim Immanuel Palma, for giving me the opportunity to go beyond

and providing invaluable guidance throughout this research study. His

dynamism, vision, sincerity and motivation have deeply inspired me to do more

and to not give up. It was a great privilege and honor to work and study under

his guidance. I am extremely grateful for what he has offered me. I would also

like to thank him for his friendship, empathy, and great sense of humor. I could

not have imagined having a better advisor and mentor for my thesis study.

Thank you, Sir Jim.

Besides my advisor, I would like to thank my thesis moderator, Ar. Joe Allen

Tan, for guiding us and for not being harsh to us throughout the whole

semester. Also, I would like to thank my thesis panels, Ar. Ronald Bryan Ancla,

Ar. Ace Mark Clapis, Ar. Jankin Davies Go, Ar. Daem Mark Panizales, Ar. John

Jelbert Gan, and Ar. Martha Gee Torres, for their thoughtful insights,

encouragement, feedbacks, and hard questions.

I am extremely grateful to my parents, Rolina Morales and Senforiano Alterado

Jr., for their love, prayers, caring and sacrifices for educating and preparing me
for my future. This is also for you mami and papi, I love you. Also, I express my

thanks to my whole family for their support throughout this journey.

I also cannot express enough thanks to my friends, Team BEB: Christian

Pagaran, Gelo Magbanua, Nikki Palermo, Nathaniel Plasabas, Zyrah Asequia,

Odi Simon, Jan Duban, Jaynefel Tabanao, Beah Mangulamas and Claudine

Sandoval, for their continued support and encouragement. My completion of

this thesis project could not have been accomplished without their support. In

particular, I am grateful to Lloyd Matthew Yap, for helping and encouraging me

numerous times with my thesis throughout my second semester journey even

though you do not have to.

Finally, to my caring, loving, and supportive girlfriend, Abigal Depositaro: my

deepest gratitude. Her encouragement when the times got rough are much

appreciated and duly noted. It was a great comfort and relief to know that she

is with me throughout my journey and was willing to help and support me in any

way that she can during our hectic schedules even though she had academic

problems of her own. I am very much thankful for her love, understanding,

prayers and continuing support to complete this thesis. I love you babu, my

sexy pumpkin.
ABSTRACT

An airport, being a gateway to the country, is one of the most complex systems

in modern society. Its optimal operation is a major role in the economic development

of nations. However, Davao International Airport (DIA) needs to be redeveloped

because it is experiencing inefficiency within the facility. Today, the airport’s traffic

volume has already overreached the designed capacity. These problems, then, leads

to a stressful passenger experience.

Passengers are the main customers of an airport, and so their needs must be

understood. The study’s main goal is to help optimize the passenger experience by

improving their circulation and movement. However, management of pedestrian flows

requires knowledge of pedestrian flow behavior.

The study’s focus, then, is to understand the different behavior of Filipinos in

an airport and its connection between the passenger’s experience to help apply the

Normative Pedestrian Behavior Theory throughout the study. Using quantitative

research methods through statistics, units for data collection, and analysis of

pedestrian behavior. The aim of this research is to achieve an appropriate airport

facility that will have a better understanding of the passengers’ needs to improve their

passenger experience.
Reimagining Davao International Airport
A Study on Understanding the connection between Filipino Behaviors and Airport Passenger
Experience through Normative Pedestrian Behavior Theory

Table of Contents

Title Page ………...………...………...………...………...………...………...………...… i


Approval of Thesis Defense ………...………...………...………...………...………... ii
Thesis Adviser Endorsement Form ………...………...………...………...……….... iii
English Editor Endorsement Form ………...………...………...………...………...... iv
Acknowledgments ………...………...………...………...………...………...………..... v
Abstract ………...………...………...………...………...………...………...………...…. vii
CHAPTER 1: INTRODUCTION
1.1 Background of the Study………………………………………………………………..2
1.2 Statement of the Problem……………………………………………… ...................... 4
1.3 Goals and Objectives…………………………………………………… ..................... 7
1.4 Research Framework…………………………………………………… ..................... 9
1.4.1 Theoretical Framework ..................................................................................... 9
1.4.2 Conceptual Framework ................................................................................... 12
1.5 Assumptions…………………………………………………………….. .................... 13
1.6 Hypothesis………………………………………………………………. .................... 14
1.7 Scope and Limitations…………………………………..……………… .................... 15
1.8 Significance of the Sudy………………………………………………. ..................... 17
1.9 Definition of Terms……………………………………………………… .................... 19

CHAPTER 2: REVIEW OF RELATED LITERATURE


2.1 Filipinos…………………………………………………………………… ................... 22
2.1.1 Filipino Identity and Culture ............................................................................ 22
2.1.2 Phenomenology of Filipino Behaviors/Personalities ...................................... 23
2.1.3 Filipino Belief System, Values, and Ideology ................................................. 25
2.2 Planned Behavior……………………………………………………………………… 27
2.2.1 Theory of Planned Behavior ........................................................................... 27
2.2.2 Normative Pedestrian Behavior Theory.......................................................... 30
2.2.3 Nomad Model Theory ..................................................................................... 35
2.2.4 Factors in Choosing an Activity and Route Location...................................... 37
2.2.5 Factors in the Airport Passenger Experience ................................................. 39
2.3 Planning the Movement System……………………………………….. ................... 44
2.3.1 Expression of Movement ................................................................................ 44
2.3.2 Passenger Movement ..................................................................................... 45

viii | A l t e r a d o I V
Reimagining Davao International Airport
A Study on Understanding the connection between Filipino Behaviors and Airport Passenger
Experience through Normative Pedestrian Behavior Theory

2.3.3 Passenger Flow Principles ............................................................................. 47


2.3.4 Passenger Space Standards .......................................................................... 48
2.3.5 Considerations for Disabled Passengers ....................................................... 49
2.3.6 Wayfinding through terminals ......................................................................... 50
2.3.7 Signages ......................................................................................................... 50
2.4 Airport Facility………………………………………………………………………….. 51
2.4.1 Airports ............................................................................................................ 51
2.4.2 Airport as a Marketplace ................................................................................. 52
2.4.3 Airport design in the Philippines ..................................................................... 54
2.4.4 Terminal Facilities ........................................................................................... 56
2.4.5 Forecasting for Planning Purposes ................................................................ 57
2.4.6 Commercial Aircrafts in Davao International Airport ...................................... 57
2.4.7 Passenger Types ............................................................................................ 59
2.5 People and Activities in the Airport………………………………………………….. 60
2.5.1 Passenger and their activities ......................................................................... 60
2.5.2 Types of Airport User other than the Passengers .......................................... 61
2.5.3 Key Functions and Qualities of the Terminal.................................................. 62

CHAPTER 3: METHODOLOGY
3.1 Research Design……………………………………………………………………… 65
3.1.1 Descriptive Research Design ......................................................................... 65
3.2 Research Subject………………………………………………………. ..................... 66
3.3 Research Instruments………………………………………………………………… 66
3.3.1 Primary Sources .............................................................................................. 66
3.3.2 Secondary Sources ......................................................................................... 67
3.4 Data Gathering Procedure…………………………………………………………. ... 68
3.4.1 Interviews ........................................................................................................ 68
3.4.2 Ocular Inspection ............................................................................................ 70
3.4.3 Survey ............................................................................................................. 71
3.5 Directory of Experts and Organizations………………………………..................... 72
3.5.1 Experts ............................................................................................................ 72
3.5.2 Organizations .................................................................................................. 76

CHAPTER 4: RESULTS, ANALYSIS, INTERPRETATION


4.1 Presentation of Results acquired from Experts……………………..………………78
4.1.1 Interview with Ar. Francisco Santos Jr. .......................................................... 78

ix | A l t e r a d o I V
Reimagining Davao International Airport
A Study on Understanding the connection between Filipino Behaviors and Airport Passenger
Experience through Normative Pedestrian Behavior Theory

4.1.2 Interview with Ar. Chester Lennard Jusi and Ar. Janina Victoria Lu…………80
4.1.3 Interview with Ar. Henna S. Dazo ................................................................... 82
4.1.4 Interview with Ar. Steven Adrianne M. Chua .................................................. 83
4.1.5 Interview with Engr. Rex Obcena ................................................................... 84
4.1.6 Interview with Engr. Sarah Jane Saladaga .................................................... 86
4.1.7 Interview with Mr. Enrico B. Gonzales ............................................................ 88
4.1.8 Interview with Atty. Steve Y. Dicdican ............................................................ 91
4.1.9 Interview with Ma. Vilma Belches ................................................................... 93
4.1.10 Interview with Mr. John Paul Valle................................................................ 96
4.1.11 Interview with Mr. Christian D. Cambaya ..................................................... 98
4.1.12 Interview with Mr. Nicarter N. Rivas and Ma. Christina Matonizo ................ 99
4.1.13 Interview with Dr. Nelly Limbadan .............................................................. 101
4.2 Presentation of Results acquired from Informal Interviews………………………104
4.2.1 Interview with CAAP Davao Officer .............................................................. 104
4.2.2 Interview with MIAA Employee ..................................................................... 104
4.2.3 Interview with MCIA Security Officer ............................................................ 104
4.2.4 Interview with CAAP Davao Officer .............................................................. 105
4.2.5 Interview with Mr. Roberto Amad Guipitacio ................................................ 105
4.2.6 Interview with AdDU Psychology Scholar .................................................... 105
4.2.7 Interview with Mr. Takeshi Maeda ................................................................ 106
4.3 Presentation of Results acquired from Survey Questionnaires …………………106
4.3.1 Questions about the respondent’s airport assessment ................................ 107
4.3.2 Questions about the different Filipino behaviors in airports ......................... 118
4.3.3 Questions about Davao International Airport passenger experience .......... 128
4.3.4 Questions about the stressors in the Davao International Airport ............... 131
4.3.5 Questions about the Route and Activity Location ........................................ 136
4.4 Presentation of Results acquired from Ocular Inspections.………………………143
4.4.1 Ocular Inspection in Ninoy Aquino International Airport ..........................14444
4.4.2 Ocular Inspection in Mactan-Cebu International Airport .............................. 152
4.4.3 Ocular Inspection in Davao International Airport .......................................... 161
4.4.4 Ocular Inspection in Suvarnabhumi International Airport …………………..170
4.5 Analysis, Interpretations, Recommendations ……………………………….…….181
4.5.1 Analysis Based on Filipino Behavioral Aspects in Airport Facilities............. 181
4.5.2 Analysis Based on Architectural Characteristics .......................................... 187
4.5.3 Analysis Based on Stressors of the Filipino Passengers ............................. 192
4.5.4 Analysis Based on Elements of Normative Pedestrian Behavior Theory .... 200

x|Alter ado IV
Reimagining Davao International Airport
A Study on Understanding the connection between Filipino Behaviors and Airport Passenger
Experience through Normative Pedestrian Behavior Theory

4.5.5 Analysis Based on Filipino and Foreign Behaviors in the airport................. 208
4.5.6 Analysis Based on the Passenger Movements ............................................ 222
4.5.7 Analysis Based on the Aircraft Movements .................................................. 229
4.5.8 Analysis Based on the Cargo Movements ................................................... 232

CHAPTER 5: THE PROJECT


5.1 Site Analysis…………………………………………………..………………………247
5.1.1 General Profile .............................................................................................. 247
5.1.2 Context of the Site......................................................................................... 254
5.1.3 Location, Accessibility and Vicinity Map ....................................................... 256
5.1.4 Sun Path and Wind Direction........................................................................ 258
5.1.5 Noise and Water Flow due to Topography ................................................... 259
5.1.6 Utility Access and Landscape ....................................................................... 260
5.1.7 Zoning ........................................................................................................... 261
5.1.8 Climate Information ....................................................................................... 262
5.1.9 SWOT Analysis ............................................................................................. 264
5.1.10 Conceptual Site Development Plan ............................................................ 265
5.1.11 Vehicular Traffic Flow Circulation ............................................................... 267
5.2 General Space Requirements ……………………………………………………272
5.3 Design Philosophy……………………………………………………………………273
5.4 Programmatic Concept………………………………………………………………274
5.5 Organizational Structure…………………………………………………….………276
5.6 Specific Space Requirements………………………………………………………277
5.7 Bubble Diagram………………………………………………………………………285
5.8 Space Matrices……………………………………………………………………….288
5.9 Behavioral Analysis……………………………………………………..……………292
5.10 Space Programming…………………………………………..……………………297

xi | A l t e r a d o I V
Reimagining Davao International Airport
A Study on Understanding the connection between Filipino Behaviors and Airport Passenger
Experience through Normative Pedestrian Behavior Theory

List of Figures

Figure 1.1 Theoretical Framework .............................................................................. 10


Figure 1.2 Conceptual Framework ............................................................................ 11
Figure 2.1 Crowd movement phenomena .................................................................. 30
Figure 2.2 Framework of pedestrian behavior............................................................ 31
Figure 2.3 Elements of Airport passenger experience ............................................... 40
Figure 2.4 Passenger and their activities in the airport .............................................. 60
Figure 4.1 Gender of the Respondents .................................................................... 107
Figure 4.2 Age of the Respondents .......................................................................... 107
Figure 4.3 Travelling with Persons with Disability .................................................... 108
Figure 4.4 Travelling companion .............................................................................. 109
Figure 4.5 Travel frequency via Davao International Airport.................................... 110
Figure 4.6 Travelled internationally via Davao International Airport ........................ 111
Figure 4.7 Trip Purpose ............................................................................................ 112
Figure 4.8 Arrival Time before Departure ................................................................. 113
Figure 4.9 Reasons to Arrive Earlier ........................................................................ 114
Figure 4.10 Mode of transportation .......................................................................... 115
Figure 4.11 Wayfinding Guide .................................................................................. 116
Figure 4.12 Mindanao Culture knowledge ................................................................ 117
Figure 4.13 Filipino behavior of accompanying in the airport .................................. 118
Figure 4.14 Filipino behavior of fetching in the airport ............................................. 119
Figure 4.15 Filipino behavior of walking side by side ............................................... 120
Figure 4.16 Filipino behavior of rushing in line ......................................................... 121
Figure 4.17 Filipino behavior of waiting near the gate ............................................. 122
Figure 4.18 Filipino behavior of buying pasalubong................................................. 123
Figure 4.19 Filipino behavior of being late ............................................................... 124
Figure 4.20 Filipino behavior of using cellphones while walking ............................. 125
Figure 4.21 Filipino behavior of taking pictures ........................................................ 126
Figure 4.22 Filipino behavior of pakikisama ............................................................. 127
Figure 4.23 Davao International Airport advantages compared to other airports.... 128
Figure 4.24 Davao International Airport rating based on customer satisfaction ...... 129
Figure 4.25 Davao International Airport passenger efficiency rating ....................... 131

xii | A l t e r a d o I V
Reimagining Davao International Airport
A Study on Understanding the connection between Filipino Behaviors and Airport Passenger
Experience through Normative Pedestrian Behavior Theory

Figure 4.26 Stressors in the airport .......................................................................... 132


Figure 4.27 Factors to be considered to improve airport experience ...................... 134
Figure 4.28 Planning airport activities beforehand ................................................... 136
Figure 4.29 Walking orientation ................................................................................ 137
Figure 4.30 Duration time staying in airports............................................................ 138
Figure 4.31 Preferred travel time .............................................................................. 139
Figure 4.32 Importance of visible route .................................................................... 140
Figure 4.33 Importance of travel time ....................................................................... 141
Figure 4.34 Importance of distance .......................................................................... 142
Figure 4.34 Departure Lobby .................................................................................... 144
Figure 4.35 Passenger Holding Area ....................................................................... 144
Figure 4.36 2nd Floor Balcony ................................................................................... 145
Figure 4.37 Departing Immigration Area .................................................................. 145
Figure 4.38 Security .................................................................................................. 145
Figure 4.39 Pre-departure Lobby.............................................................................. 146
Figure 4.40 Departure Gates .................................................................................... 146
Figure 4.41 Boarding Gate........................................................................................ 146
Figure 4.42 Baggage Assistance Counter................................................................ 147
Figure 4.43 Arriving Immigration Area ...................................................................... 147
Figure 4.44 Terminal 1 Arrival .................................................................................. 147
Figure 4.45 Dignitaries Lounge................................................................................. 148
Figure 4.46 Kiddie Lounge ........................................................................................ 148
Figure 4.47 Service Hallway ..................................................................................... 148
Figure 4.48 Departure Lobby .................................................................................... 149
Figure 4.49 Pre-departure Lobby.............................................................................. 149
Figure 4.50 Arrival Area of Terminal 1...................................................................... 149
Figure 4.51 Greeters and Meeters Area ................................................................... 150
Figure 4.52 Waiting Bay in Terminal 2 ..................................................................... 150
Figure 4.53 Terminal 4 Apron ................................................................................... 150
Figure 4.54 Terminal 4 Arrival Gate ......................................................................... 151
Figure 4.55 Terminal 4 Baggage Reclaim ................................................................ 151
Figure 4.56 Terminal 1 Arrival Area.......................................................................... 152
Figure 4.57 Meeters and Greeter Area..................................................................... 152
Figure 4.58 Arrival Area Transport Hub.................................................................... 153
Figure 4.59 Taxi Bay ................................................................................................. 153
Figure 4.60 Stairs ...................................................................................................... 153

xiii | A l t e r a d o I V
Reimagining Davao International Airport
A Study on Understanding the connection between Filipino Behaviors and Airport Passenger
Experience through Normative Pedestrian Behavior Theory

Figure 4.61 Mode of Transport ................................................................................. 154


Figure 4.62 Terminal 1 Departure Entrance ............................................................. 154
Figure 4.63 CAAP Cebu ........................................................................................... 154
Figure 4.64 Smoking Area ........................................................................................ 155
Figure 4.65 Terminal 1 Departure Lobby.................................................................. 155
Figure 4.66 Terminal 1 Boarding Gate ..................................................................... 156
Figure 4.67 Comfort Room ....................................................................................... 156
Figure 4.68 Terminal 1 Roof ..................................................................................... 156
Figure 4.69 Terminal 2 Ground Floor ....................................................................... 157
Figure 4.70 Check-in Counter................................................................................... 157
Figure 4.71 International Departures ........................................................................ 157
Figure 4.72 Terminal 2 Departure............................................................................. 158
Figure 4.73 Terminal 2 .............................................................................................. 158
Figure 4.74 International Departure Drop off............................................................ 158
Figure 4.75 Meet and Greet Area ............................................................................. 159
Figure 4.76 Smoking Area ........................................................................................ 159
Figure 4.77 Food Avenue ......................................................................................... 159
Figure 4.78 Baby Care .............................................................................................. 160
Figure 4.79 Transit Hall............................................................................................. 160
Figure 4.80 Departure Curb ...................................................................................... 160
Figure 4.81 CAAP Davao.......................................................................................... 161
Figure 4.82 Path walk going to the Admin Building.................................................. 161
Figure 4.83 Terminal Employee Entrance ................................................................ 162
Figure 4.84 Departure Lobby .................................................................................... 162
Figure 4.85 Check-in Counters ................................................................................. 162
Figure 4.86 Boarding Gates ...................................................................................... 163
Figure 4.87 Breastfeeding Station ............................................................................ 163
Figure 4.88 Command Center .................................................................................. 164
Figure 4.89 International Food Option ...................................................................... 164
Figure 4.90 VIP Lounge ............................................................................................ 165
Figure 4.91 International Pre-Departure ................................................................... 165
Figure 4.92 International Boarding Gate .................................................................. 165
Figure 4.93 Arrival Immigration Area ........................................................................ 166
Figure 4.94 Arrival Area ............................................................................................ 166
Figure 4.95 Government Offices............................................................................... 167
Figure 4.96 Airline Agencies ..................................................................................... 167

xiv | A l t e r a d o I V
Reimagining Davao International Airport
A Study on Understanding the connection between Filipino Behaviors and Airport Passenger
Experience through Normative Pedestrian Behavior Theory

Figure 4.97 Cargo Terminal ...................................................................................... 167


Figure 4.98 Entrance of Cargo Terminal .................................................................. 168
Figure 4.99 Office of Philippine Airlines.................................................................... 168
Figure 4.101 ARFF.................................................................................................... 169
Figure 4.102 Boarding Tube ..................................................................................... 170
Figure 4.103 Building Identity ................................................................................... 170
Figure 4.104 Terminal Pier ....................................................................................... 171
Figure 4.105 Interior Finishes ................................................................................... 171
Figure 4.106 Information Screens ............................................................................ 171
Figure 4.107 Immigration Entrance .......................................................................... 172
Figure 4.108 Baggage Claim Area ........................................................................... 172
Figure 4.109 Concessionaires .................................................................................. 172
Figure 4.110 Façade ................................................................................................. 173
Figure 4.111 Multi-levels of the Airport ..................................................................... 173
Figure 4.112 Public Car Parking Building ................................................................. 173
Figure 4.113 Air Traffic Control (ATC) ...................................................................... 174
Figure 4.114 Departure Curb .................................................................................... 174
Figure 4.115 Departure Curb Walkway .................................................................... 175
Figure 4.116 Bollards ................................................................................................ 175
Figure 4.117 Departure Hall ..................................................................................... 176
Figure 4.118 Waiting Area ........................................................................................ 176
Figure 4.119 Self-service Counters .......................................................................... 176
Figure 4.120 Check-in Counters ............................................................................... 177
Figure 4.121 Art Sculptures ...................................................................................... 177
Figure 4.122 International Departures ...................................................................... 177
Figure 4.123 Passport Control Area ......................................................................... 178
Figure 4.124 Snake Queue ....................................................................................... 178
Figure 4.125 Push Carts ........................................................................................... 178
Figure 4.126 Wayfinding ........................................................................................... 179
Figure 4.127 Boarding Hall ....................................................................................... 179
Figure 4.128 Airport Pier ........................................................................................... 179
Figure 4.129 Boarding Gate Ramps ......................................................................... 180
Figure 4.130 Boarding Gate ..................................................................................... 180
Figure 5.1 Davao International Airport Site .............................................................. 247
Figure 5.2 Context of the Site ................................................................................... 254
Figure 5.3 ICAO RFFS Category Chart .................................................................... 255

xv | A l t e r a d o I V
Reimagining Davao International Airport
A Study on Understanding the connection between Filipino Behaviors and Airport Passenger
Experience through Normative Pedestrian Behavior Theory

Figure 5.4 Location, Accessibility, and Vicinity Map ................................................ 256


Figure 5.5 Sun Path and Wind Direction .................................................................. 258
Figure 5.6 Noise and Water Flow due to Topography ............................................. 259
Figure 5.7 Utility Access and Landscape ................................................................. 260
Figure 5.8 Zoning ...................................................................................................... 261
Figure 5.9 Temperature ............................................................................................ 262
Figure 5.12 Site Development Plan Airside............................................................. 265
Figure 5.13 Site Development Plan Landslide ........................................................ 266
Figure 5.14 Private vehicle traffic flow circulation .................................................... 267
Figure 5.15 Taxi traffic flow circulation ..................................................................... 268
Figure 5.16 Employee / VIP traffic flow circulation ................................................... 269
Figure 5.17 Cargo truck traffic flow circulation ......................................................... 270
Figure 5.18 Jeepney traffic flow circulation .............................................................. 271
Figure 5.19 Organizational Structure........................................................................ 276
Figure 5.20 Site Bubble Diagram.............................................................................. 285
Figure 5.21 PTB Lower Floor Bubble Diagram ........................................................ 286
Figure 5.22 PTB Upper Floor Bubble Diagram ........................................................ 287
Figure 5.23 Site Development Plan Space Matrix ................................................... 288
Figure 5.24 PTB Lower Floor Space Matrix ............................................................. 289
Figure 5.25 PTB Upper Floor Space Matrix ............................................................. 291
Figure 5.26 Enplaning Passenger Flow.................................................................... 292
Figure 5.27 Domestic Deplaning Passenger Flow ................................................... 293
Figure 5.28 International Deplaning Passenger Flow .............................................. 294
Figure 5.29 Enplaning Baggage Flow ...................................................................... 295
Figure 5.30 Enplaning Cargo Flow ........................................................................... 296

xvi | A l t e r a d o I V
Reimagining Davao International Airport
A Study on Understanding the connection between Filipino Behaviors and Airport Passenger
Experience through Normative Pedestrian Behavior Theory

List of Tables

Table 2.1 Passenger Space Standards ...................................................................... 48


Table 2.2 Commercial Aircrafts Specifications ........................................................... 58
Table 4.1 Ocular Inspection in Ninoy Aquino International Airport........................... 151
Table 4.2 Ocular Inspection in Mactan-Cebu International Airport .......................... 160
Table 4.3 Ocular Inspection in Davao International Airport ...................................... 169
Table 4.4 Analysis Based on Filipino Behavioral Aspects in Airport Facilities ......... 186
Table 4.5 Analysis Based on Architectural Characteristics ...................................... 191
Table 4.6 Analysis Based on Stressors of the Filipino Passengers ......................... 199
Table 4.7 Analysis Based on the Elements of Activity and Route Choice ............... 207
Table 4.8 CAAP Passenger Movements Statistics ................................................... 222
Table 4.9 Passenger Movement Changes in Growth Rate ...................................... 223
Table 4.10 Total Passenger Movement .................................................................... 224
Table 4.11 CAAP Aircraft Movements Statistics ...................................................... 229
Table 4.12 Aircraft Movements Changes in Growth Rate ........................................ 230
Table 4.13 Total Aircraft Movement .......................................................................... 231
Table 4.14 CAAP Cargo Movements Statistics ........................................................ 232
Table 4.15 Cargo Movements Changes in Growth Rate .......................................... 233
Table 4.16 Total Cargo Movement ........................................................................... 234
Table 5.1 Lot Bearing ................................................................................................ 249
Table 5.2 Francisco Bangoy International Airport General Info ............................... 250
Table 5.3 Francisco Bangoy International Airport Runways .................................... 250
Table 5.4 Existing Passenger Terminal Processing Areas ...................................... 252
Table 5.5 Davao International Airport Existing Airside Information .......................... 253
Table 5.6 Establishments near the site ..................................................................... 257

xvii | A l t e r a d o I V
1.1 Background of the Study 2

1.2 Statement of the Problem 4

1.3 Goals and Objectives 7

1.4 Research Framework 9

1.5 Assumptions 13

1.6 Hypothesis 14

1.7 Scope and Limitations 15

1.8 Significance of the Study 17

1.9 Definition of Terms 19


Reimagining Davao International Airport
A Study on Understanding the connection between Filipino Behaviors and Airport Passenger
Experience through Normative Pedestrian Behavior Theory

1.1 BACKGROUND OF THE STUDY

In the 21st century, airports are one of the most uniquely designed

structures. Airports are considered to be a key transportation modal point for it

is a facility that serves as the gateway to cities and countries. An airport can be

an iconic structure in a city as it has a first and last impression for the users,

making the design of the building aesthetically pleasing as viewed by the

visitors from the ground and the air memorable. The plan, however, should be

remembered through time and be appreciated by past, present, and future

generations.

Davao International Airport (DIA), formerly known as the Francisco

Bangoy International Airport (FBIA), is the main airport serving the Davao

Region in the Philippines. According to Ajero (2003), the airport started its

operations when Don Francisco Bangoy donated their land in Barangay Sasa,

located in Buhangin District in the 1940s. Today, it is dubbed to be the busiest

airport in Mindanao and the third in the country. In less than a year, foreign

airlines began to provide Dabawenyos with more air links to selected

international destinations. This connectivity does not only benefit the

Dabawenyos but the Mindanaons, as well.

More people are becoming interested in Davao City based on the

number of passengers using the city’s airport. According to the data from the

Civil Aviation Authority of the Philippines (CAAP) in 2019, the Davao

International Airport accommodated 4.48 million passengers, exceeding the

facility's two million marks in terms of passengers that it can cater. These

numbers show that if there is a movement of people, there will also be

movements in business. Thus, making air connectivity essential in the progress

and development of the city.

2|Alter ado IV
Reimagining Davao International Airport
A Study on Understanding the connection between Filipino Behaviors and Airport Passenger
Experience through Normative Pedestrian Behavior Theory

The primary problem of the Davao International Airport that needs to be

addressed is the inefficient airport passenger experience. The airport today

lacks some facilities and amenities that the passengers need. Common

problems found in the airport are the lack of chairs in the departure area and

the congested check-in counter. Therefore, there is a need for the rehabilitation

and expansion of the currently congested terminal building. In this way, the

holding capacity and efficiency of the airport will be increasing.

Concerning the theme of the project, which is to incorporate the

Philippine culture and heritage in the 21st century, the researcher specifically

chose Filipino behaviors and their values that are found in the airport and its

connection to the inefficiency of the facility. The objective of this study is to

discover and understand Filipino behaviors to adapt it to the research and the

design of the facility. These different Filipino behaviors in the airport will then

lead to the exploration of Normative Pedestrian Behavior Theory and its

potentialities in optimizing the design of the airport.

The study of Filipino behaviors or personality is the understanding and

explaining the interaction between Filipinos and how they influence their

manners ---- think, feel, and act. Hence, the researcher will focus the study on

the Normative Pedestrian Behavior Theory, as defined by Hoogendoorn and

Bovy (2009), is presented as the theory and models predicting Spatio-temporal

pedestrian flow patterns and individually experience walking conditions.

Wherein the key in predicting the pedestrian behavior is activity scheduling,

route choice between activities in two-dimensional continuous space, and

multi-directional walking behavior. The theory is an analysis that can help

reflect the thought, expression, culture, and society of Filipinos.

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The researcher will study normative Pedestrian Behavior Theory

thoroughly since it tackles behavioral patterns of the users and passengers in

the airport, and ways to improve the efficiency of the facility. Improvements to

enhance the passenger movement efficiency of the airport will be considered.

Thus, this research paper envisions an improved establishment by developing

proper circulation and movement through understanding the different Filipino

behaviors.

1.2 STATEMENT OF THE PROBLEM

The problem of expressing the nation’s cultural identity in architecture

is commonly found in the Philippine context, specifically in the architecture of

identifying proper gateway airport terminals. Airports is one of a nation’s

necessity in the transportation system for serving as the gateway in entering

countries and at the same time providing thousands of jobs to the people. It is

a large complex that composes a massive variety of facilities, users, workers,

rules, and regulations. The passenger terminal building, however, has an

opportunity to represent such architectural expressions in the 21 st century for

being considered as the main airport building. Although, it is known that the

airport’s reputation is decided by the efficiency of its passenger building, not

only by its aesthetics, but providing the needs of the passengers.

Today, the inefficiency in the Davao International Airport is growing

from time to time and is getting out of hand. The airport lacks some spaces and

facilities to cater to the needs of the users and the Filipino people. Spaces such

as a proper arrival and departure area wherein Filipino activities like the

greeting and well-wishing of families and loved ones occurs will help in

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understanding the connection of Filipino behaviors in the efficient passenger

experience. However, the current airport does not follow the standard and

design guidelines based on the airport planning manual that is provided by the

government.

Another problem that is causing the inefficiency of the passenger

experience is the improper pedestrian flow patterns that lead to pedestrian

traffic and congestion in the facility. In line with this, the researcher will use the

Normative Pedestrian Behavior Theory and its principles as a solution to the

problem to optimize the facility. The study will focus on exploring different

Filipino behaviors found in the airport and predicting its Spatio-temporal

pedestrian flow patterns to provide a pedestrian behavior activity scheduling.

The researcher, then, seeks to respond to the following inquiry:

o What is the current state of the existing airport facility?

▪ What are the different airport facilities that need to be

developed?

▪ How can the redevelopment help the environment?

▪ How can the redevelopment help the airport passenger

efficiency?

▪ How does Filipino Behavior contribute to the target

user’s daily and societal activities in the airport?

o What are the different Filipino Values and Behaviors?

▪ What are the specified components of the Filipino

behaviors?

o What is Normative Pedestrian Behavior Theory?

▪ What are the principles or guidelines that make up

Normative Pedestrian Behavior Theory?

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▪ What are the implications of these principles and

guidelines to an individual? (problems and issues)

o How can Normative Pedestrian Behavior Theory be applied in

the formulation of efficient passenger experience in an airport

facility?

▪ What are the specified components of an efficient airport

passenger experience?

▪ How can Normative Pedestrian Behavior Theory’s

principles or guidelines be applied and correlated to the

components of an efficient airport passenger

experience?

o How will the redeveloped environment be designed to

compensate for the formulation of an efficient airport passenger

experience through the application of Normative Pedestrian

Behavior Theory?

o How will this airport's pedestrian behavior activity scheduling

method be useful in individual facilities and amenities around?

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1.3 GOALS AND OBJECTIVES

As the thesis study is set to be affecting the international reputation of

the airport, the main objective of the study is to involve the different Filipino

culture and behavior that can be found within the vicinity towards an efficient

airport facility through the application of Normative Pedestrian Behavior

Theory. Also, the proposed project of a new Davao International Airport

terminal is backed up by its characteristics of focusing on the exploration of

Filipino behavioral flow patterns in architectural form and function in the facility,

eventually leading into the planning and design of an airport terminal building.

Therefore, providing bigger spaces and more building facilities for the

people will not be enough to create an effective establishment. It will then

challenge the researcher to design an environment that will create a unique

role in society by creating public significance. Thus, formulating the different

Goals and Objectives is essential for the development of the study. The main

goal of the study will help the researcher in envisioning a specific aim for the

project. On the other hand, the objectives will serve as the guideline and steps

that the researcher needs to achieve and consider in reaching the goal.

The researcher, then, aims to attain the following objectives:

o To consider and study the existing facilities around the current

location.

▪ To classify each of the existing facilities.

▪ To have a minimal environmental impact as possible to

preserve the sloping landscape of the site.

▪ To understand the principles of efficient airport

passenger experience.

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▪ To determine strategies and means on how problems

tackled by Normative Pedestrian Behavior Theory are

compensated.

o To identify and determine the different Filipino behaviors that

could be found in the facility.

▪ To classify and study further the specific points that

make up a Filipino behavior.

o To understand and optimize the pedestrian flow patterns and

individually experienced walking conditions.

▪ To identify and understand each of the issues, themes,

and concepts under the Normative Pedestrian Behavior

Theory.

▪ To emphasize the involvement of the target users to

these specific points of theories.

o To provide a guideline of Normative Pedestrian Behavior Theory

to be integrated into the formulation of an efficient airport

passenger experience.

▪ To classify and study further the specific points that

make up an efficient airport passenger experience.

▪ To integrate and correlate the principles or guidelines of

Normative Pedestrian Behavior Theory to the

components of an efficient airport passenger

experience.

o To design a redeveloped environment that provides the

administration of Normative Pedestrian Behavior Theory in the

efficient airport experience.

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o To investigate how the method can be utilized in the airport’s

facilities and amenities.

1.4 RESEARCH FRAMEWORK

To establish a legitimate backbone of the study, a theoretical and

conceptual framework is formulated. These frameworks break down the

different components that will form the study creating an over-all basis that will

internally and externally guide the researcher throughout the development of

the study.

1.4.1 Theoretical Framework

As shown in the illustration below, the Theoretical Framework clearly

designates the different variable into three parts; the Independent Variable,

which is the chosen variable by the researcher in the research paper to

determine its relationship to an observed event; the Dependent Variable, which

is the response variable or the overall effect of the framework, and the

Intervening Variable that serves as the processing connection or the bridge

between the two variables.

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INDEPENDENT VARIABLE INTERVENING VARIABLE DEPENDENT VARIABLE

The current site of Davao Application of Normative Improvement of the


International Airport Pedestrian Behavior
Airport Passenger
Theory
Experience
-Strategic Level
The Filipino Behaviors
-Tactical Level New Davao International
Ibang Tao (outsider)
-Operational Level Airport; a redeveloped
Hindi Ibang Tao
establishment is improving
-Behavioral Intentions
(one-of-us)
the passenger experience
through understanding
Standard Guidelines for
Airport Passenger different Filipino Behaviors.
Airport Facilities
Experience

Passenger focus Local Government


Recommendations
Personal control

Fairness Planning guidelines that


can help the local
government

Figure 1.1 Theoretical Framework

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Figure 1.2 Conceptual Framework

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1.4.2 Conceptual Framework

Similar to the Theoretical Framework, the Conceptual Framework

designates the following variables into three parts, respectively: The

Independent Variables, the Intervening Variables, and the Dependent

Variables. Although, this framework below illustrates a detailed representation

and the flow of the given variables and their specific branches to understand

further the study being the backbone of the research.

As stated in the Theoretical Framework, the investigation chosen by the

researcher for applying the study is the independent variable. In the illustration

below, the current Davao International Airport and its Environs are the

independent variables. The researcher will study the present condition of the

site to be redeveloped and its users in the vicinity.

The independent variable, however, needs to answer different

obstacles in the research to achieve the dependent variable. These obstacles

are then referred to as the intervening variables or the bridge to the study. In

the second part, the framework below illustrates the procedures and theories

that the study will need to answer. The Normative Pedestrian Behavior Theory

is composed of different branches. In this process, each of these branches will

be studied accordingly to come up with different strategies in developing the

project. Thus, to create an efficient airport passenger experience through

understanding the Filipino’s behavior, Normative Pedestrian Behavior Theory

and its branches will be applied to the different users within the area.

The dependent variable will then be the last in the framework below. It

will be the end goal or the effect of the study because of the intervening

variables and the independent variables. With this, the end goal is to formulate

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an efficient airport passenger experience by understanding its connection

between Filipino Behavior through the application of Normative Pedestrian

Behavior Theory.

1.5 ASSUMPTIONS

First of all, the researcher assumes that redeveloping the current Davao

International Airport by understanding the user’s behavior, specifically the

Filipinos, will be able to improve the airport passenger experience of the

currently congested terminal and ever-growing visitors that is going in and out

the city. This way, the holding capacity of the airport will be increased, and the

facility will improve its efficiency.

The researcher will also assume the unsolicited proposal of the Chelsea

Logistics Holdings Corp. of the Udenna Group to develop, finance, operate,

maintain, and manage the Davao International Airport (DIA) that will start by

July 2019 according to Padillo (2019). The proposed urban railway transport

system in Davao City and the redevelopment of the airport follows a Public-

Private-Partnership (PPP) scheme. The project cost is about PHP48.8 Billion

for a concession period of 35 years, inclusive of the four-year construction

timetable. Hence, the general assumption of this research paper is to get full

support from the Local Government Unit of Davao and especially the Civil

Aviation Authority of the Philippines (CAAP) to receive the appropriate amount

of funding for the redevelopment since the proposal's project is to aim for the

efficiency of the visitors and public to engage in an improved establishment for

the betterment of their current airport passenger experience.

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Through the application of Normative Pedestrian Behavior Theory and

its principles, the researcher also assumes that this exploration of the study will

aid the universal development for designing a better airport passenger

experience while dealing with the behavioral-related functionalities of the users

towards the factors of inefficiency.

As being part of the development of the city and the country mainly in

the Mindanao region, it is assumed that the present condition of the airport

facility will acknowledge the proposal of the New Davao International Airport. It

is, then, imagined that the current airport facility will be incorporated within the

redeveloped environment since its over-all functionality will still be in the

infrastructure/utility zone in the comprehensive zoning ordinance of Davao City.

1.6 HYPOTHESIS

Today, the Davao International Airport (DIA) is experiencing high

passenger traffic that the airport’s capacity can hold, and it is evident that the

facility is in dire need of improvement to make its operations more efficient and

welcoming to passengers. With that, the redevelopment proposal of the

researcher is feasible for it will improve the economic growth and opportunities

in Davao City and its neighboring cities. This redevelopment will not only bring

tourists and investments; it will also bring new opportunities for the

Dabawenyos and the rest of Mindanao.

It is also known that the airport is consists of different people either

working in the airport or a visitor in the city. Normative Pedestrian Behavior

Theory and its specific branches will, then, be applied and administered to the

airport’s environs. The theory will address the need for efficient passenger

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experience in the airport wherein Filipino pedestrian behaviors are studied and

used in the structure.

Hence, the researcher declaratively hypothesizes that understanding

the connection of the different Filipino behaviors will be formed out from the

components and applications of Normative Pedestrian Behavior Theory to the

existing Davao International Airport and its environs, to be able to formulate an

efficient passenger experience to maximize its effectiveness involving different

types of diverse culture and their behaviors towards a proper airport facility.

1.7 SCOPE AND LIMITATIONS

Considering the Scope and Limitations of the project will be relevant to

the over-all study since it will help in making it possible and feasible. Firstly, the

unsolicited proposal of the Chelsea Logistics Holdings Corp. of the Udenna

Group in the Davao International Airport already has a proposed urban railway

transport system called Davao People Mover, Udenna Mall, and an intermodal

facility. However, Udenna has not yet engaged a designer for the redeveloped

passenger terminal building of the airport, but the company already opened a

design competition. Thus, the scope of the researcher’s study is only limited to

the airport’s passenger terminal building and its support buildings that can help

in improving the passenger’s airport experience.

Hence, since the project is deemed to be an efficient airport passenger

experience, the research will not focus on airport management strategies and

airport organizational matters. Thus, the study will focus on the overall

passenger experience design of a redeveloped airport facility that will be

convenient and feasible for the upcoming users of the facility.

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The proposed redevelopment of the Davao International Airport will be

mainly composed of an international and domestic airport, airport

administration, cargo building, and concessionaires in the terminal building.

The Philippines’ Airport Planning Manual will still be followed for the designing

and planning of the redeveloped facility. The focus will be on the primary users

who are Filipinos that use the facility, individually the passenger, and not the

employees.

The data gathering will be limited to some spaces that are not

accessible to the researcher; thus, they will automatically follow the different

codes and manuals for planning. The researcher will also use quantitative and

qualitative data provided by interviews and surveys. Ocular inspections will also

be conducted at the current location since the over-all analysis of the site, and

its problems is a top priority. Forecasting data for airport activity planning will

also be limited to the historical data available and used by Ninoy Aquino

International Airport (NAIA), Mactan International Airport (MIA), and the current

Davao International Airport (DIA).

The study will also focus more on different Filipino behaviors found

inside the airport. It will be addressed with the use of the different

characteristics of the concept of the Normative Pedestrian Behavior Theory,

therefore, creating a new typology based on the said concept.

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1.8 SIGNIFICANCE OF THE STUDY

The study is significant as it resolves different problems that are

commonly experienced in airport facilities, thus, making an impact both on the

user’s experience and economic value of it.

It develops criteria that are based on the characteristics of Normative

Pedestrian Behavior Theory that can help in achieving the improved facility.

Also, incorporating Filipino Behaviors and features will support this concept to

be more effective in the local context.

The significant of the study in understanding Filipino behaviors in an

airport passenger experience is that it determines the different kinds of

practices found in the facility and helps to avoid further problems that may be

resulted from inefficiency. It improves in properly addressing Filipino behaviors

rather than providing spaces that is not very effective. It also contributes a

harmonious and productive atmosphere that will help every user.

It is significant to the 21st-century architecture in a way that it develops

a new typology of an airport facility that can be a new standard or guideline to

be followed. The concept of Normative Pedestrian Behavior Theory can also

be used to other structures that need addressing different behavioral flow

patterns.

The mentioned exploration of the study will, therefore, signify

developments among the surrounding target users' behavior. Upon the

administration of the study, the economic impact will be contributed to the

airport's urbanity since the proposal will also be income-generating.

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It is significant to the Philippines, specifically in Davao, as it can

contribute to encouraging passengers and costumers in any particular services

as it gives them satisfaction, thus, helping our developing country.

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1.9 DEFINITION OF TERMS

Several key terms will be mentioned throughout the research paper. For

the reader to properly understand these key terms, this definition of the different

vital terms section will provide meaning for each of these terms or words for

better understanding.

• Normative Pedestrian Behavior Theory- A new theory that describes

pedestrian behavior by considering the unifying concept of generalized

(dis-)utility of walking and performing activities. (Hoogendoor, 2001)

• Culture- The set of shared attitudes, values, goals, and practices that

characterized an organization or the people in a place or time. (Mirriam

Webster Dictionary)

• Reimagining- The improvement of an area that is in bad condition,

especially an area of old buildings in a city. (Cambridge Dictionary)

• Typology- The classification of building according to type, forms,

characteristics, and functions. (Kluge, 2000)

• Behavior- How a person acts in response to a particular situation or

stimulus. (The Free Dictionary)

• Civil Aviation Authority of the Philippines (CAAP)- The agency that is

responsible for implementing policies on civil aviation in the Philippines.

(CAB, 2019)

• Airside- Area controlled by government or airport providing aircraft

access and prohibited to non-traveling public.

• Apron- A paved area located on the airside where aircraft are parked

• Concourse- Open hall space in a passenger terminal used for

pedestrian traffic or waiting.

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• Landslide- Part of the airport terminal to which public access and non-

travelers can access.

• Moving Passenger Conveyor- A transport system that allows large

numbers of people to travel too long distance on foot.

• Terminal Building- A building between landside and airside where

passenger and baggage processing takes place.

• Transit Lounge- Zone reserved for passengers arriving by air but not

finishing their journey there.

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2.1 Filipinos 22

2.2 Planned Behavior 27

2.3 Planning the Movement System 44

2.4 Airport Facility 51

2.5 People and Activities at the Airport 60


Reimagining Davao International Airport
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2.1 FILIPINOS

This section provides knowledge to better understand the different Filipino

characteristics. This then will be the basis for the theory of Normative Pedestrian

Behavior that will be incorporated to provide an efficient airport passenger experience.

The characteristics will show how the Filipinos respect and accommodate different

people regardless of race, culture, and belief. Through these characteristics, it will fit

and adapt to the Filipino culture and traditions at the same time accommodate different

types of culture. This concept and elements will help reduce the stress in the facility

while enhancing and introducing our culture to new people in creative interactions.

2.1.1 Filipino Identity and Culture

The Philippines' culture was derived from the cultures of Eastern and

Western countries after years of being colonized by them. Filipinos then

adapted their identity and culture in their own lives that they incorporated the

learnings of other countries into their own. However, just like any different

cultures and personalities, the Filipino's literature, in particular, can also be

seen as an established pattern of behaviors. Through culture, people that

belong in the same society can interact with each other appropriately. Zulueta

(2005) described in his book, Sociology Focus on the Philippines, that

Sociology is when some individuals socialize with each other according to their

typical pattern of thinking and doing. Thus, making it easier to predict the

different behaviors of each of these people.

The book also mentioned that behaviors differ from one another; such

differences of these behaviors are within the range of the specified patterns in

the society called culture. Zulueta (2005) then categorized such culture into two

aspects:

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a. Culture as an explicit behavior (Overt)

This aspect of culture is used to explain the typical

behavior of a pedestrian. It refers to the persons' observation of

verbal or nonverbal behavior within a group or society.

b. Culture as an implicit behavior (Mental or Covert)

This aspect of culture explains the observable

behaviors. It serves as the basis for defending other people's

observations with their different beliefs, values, and norms of a

society. This aspect is the drive of a person on why they act in a

standardized way with the community.

To know the different patterns of pedestrian behaviors, understanding

the cultures must be done first. As an observation, people tend to adapt to the

actions of their surroundings. For example, if society walks on the right side of

the corridor, other people will follow them. Zulueta (2005) mentioned in his book

that such people already have an instant set of patterns on standby, which they

only need to learn and follow.

2.1.2 Phenomenology of Filipino Behaviors/Personalities

The proper research about the behaviors or personalities of the

Filipinos will help to understand better the explanation between the distinct

manners that the Filipino people showcase in their ways. In other words, it will

be an analysis that will reflect the societies' behavior, thought, and beliefs of

their culture. Some examples of the Filipino behaviors or values that are

present in an airport facility were provided by Apruebo (2009) in his book,

Personality Psychology, are the following:

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▪ Smooth Interpersonal Relations (SIR) or commonly known as the

“pakikisama." It means to go together or accompany them from the

word “sama." In observation, it is when a person is following the

suggestion or lead of another person. It is also a norm for the Filipinos

wherein they blend with other people.

▪ Filipino value of “pakikipagkapwa-tao." This vital value of Filipinos

relates to a person's desire to be treated equally. It translates into

different actions, such as to help and cooperate with other people.

▪ The concept of “kapwa." It is a valuable and essential concept in Filipino

behaviors. The acknowledgment of shared identities and values of

other people also defines as togetherness.

▪ The pivotal interpersonal value or the 'pakiramdam,' Defines the inner

wisdom of the feelings of other people as their primary instrument to

guide the way they deal with other people.

▪ The confronting surface value, or the 'bahala na,' Defines as an

inconsistent decision. It is when a person sets aside his responsibilities

to do other things. It is related to inaction, laziness, and absence of

determination.

These specific examples of the Filipino behaviors push for the growth

of our national identity and personality awareness concerning indigenous

opinions. Indigenous personality and psychology are connecting with

convictions, values, and traditions.

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2.1.3 Filipino Belief System, Values, and Ideology

The rules of culture prescribed by the government evolved from cultural

values to some extent. Cultural values are the common hypotheses of what is

right, ethical, or significant. Values guide a man's behavior and action as he

relates himself in most situations in life. As Zulueta (2005) mentioned, human

behavior is judging the standards of what is right and what is wrong. In other

words, values affect the conduct of a person towards achieving his or her

objectives. Human behavior is evaluating the norms of good and bad that

society members approve as a pattern and standardize their behaviors.

Filipino values

Filipino attaches great importance to “pakikisama," or to Smooth

Interpersonal Relations (SIR). Persons resort to SIR patterns to avoid open

disagreement or conflict with others. Also, Filipinos place much stress on

interpersonal relationships, and this is revolving the study of Fr. Lynch (2015)

on lowland Filipino values regarding the ability to get along with the others.

Filipino values like “pakikisama," "hiya," and "utang na loob” are examples of a

desirable Filipino behavior because they satisfy basic needs.

Filipino values and value orientation are based on three main

characteristics namely: Personalism, Familialism, and Particularism. These

serves a strong impact on Filipino behaviors and decision-makings and are the

foundation of other cultural traditions and practices. In other words, they are

the basis for acceptable behaviors.

The importance that Filipinos place on personal relationships is called

personalism. An example for this is a successful management or being a

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successful manager. It requires a personal touch, and solving problems is

efficient when addressed through excellent private relationships.

Familialism emphasizes family well-being and interest over the

community. The family is the foundation of group action and the family centers

nearly all community activity. Essential matters are decided by the family, and

they are decided on family grounds, not individual interests.

Due to the impact of personal and group behaviour, particularism arise

s. Individuals strive to encourage their own concerns over community concern

s, as well as the concerns of their family. It is extremely desirable to be popular

among peer groups, so Filipinos are making unique attempts to amuse friends

and families. It is essential to know how to treat individuals.

To further understand our roots, there is a need for the definition of

Filipino ideology. Filipino ideology is an authentic manifestation of our people's

history and experiences, the values and traditions through which we live, and

an articulation of our people's visions and ambitions.

According to Zulueta (2005), only when we could assert our identity that

we would be able to accomplish several things like:

1. Be united as a nation. A toxic example of this is the "Kanya-Kanya”

mentality. Such individualistic tendencies can be minimized by an

ideology that is truly Filipino, if not completely discarded.

2. We are giving our national existence, significance, and substance.

The feeling of unity in the Philippines is inherent in our domestic

characteristics like damayan and Bayanihan.

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3. Resolving the identity issue of culture. We have lived in the

American shadow so long that the Philippines is experiencing an

"identity crisis."

Behaviors of people in a society are somewhat patterned and related to

their culture because of the collective actions in the community.

2.2 PLANNED BEHAVIOR

2.2.1 Theory of Planned Behavior

The planned behavior model seems to be suitable for understanding

and predicting the behavioral intentions of pedestrians since it is fit to be a

significant solution in the facility’s problem. Pedestrian modeling and simulation

and crowd dynamics involve valid empirical evidence and quantitative data that

describes the appropriate phenomena that models need to be able to improve

the study.

At the same moment, crowds of pedestrians are complicated entities to

study through observations, analysis, and simulation and are also highly crucial

to the operations of architects, developers, urban planners and event

organizers involving large-scale public participation in comparatively restricted

areas. As Moyano (2002) stated, pedestrians show a variety of individual and

collective behavior, such as competition for the space shared and collaboration

due to generally shared social norms. Personal goal orientation, based on the

least effort principle, often conflicts with contextual conditions that push

pedestrians to adapt their behavior to avoid congested areas.

Several pedestrian simulation tools have been developing that can

support people and organizations in their tasks. Many of these tools simulate

the movements of pedestrians at a microscopic level. The features and

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interactions with their surroundings will determine the speed and direction of

each passer-by.

The walking direction represents the combination of the global and local

route choice behavior of pedestrians. In this chapter, the universal route choice

is determined, similar to Hoogendoorn and Bovy (2002). In other words,

utilizing a value function that represents the minimum cost a class of

pedestrian's experience as they move to a destination. In this case, the value

function balances the distance with the possibility of being close to static

objects.

As one can see, the global route choice is not dependent on the traffic

state. When taking the universal route choice, all pedestrians will follow their

shortest path and will instead wait in line rather than walk around congestion

along their way.

Empirical evidence of crowd movement phenomena

The first of these models details the division of pedestrians into several

uni-directional streams within the same corridor in a bi-directional flow

scenario. The second pattern is defining longitudinally unstable flows that are

temporarily interrupted. The third model is the random, unintended

displacement of a pedestrian in all possible directions. While the latest pattern

only happens in relatively thick crowds, in small and medium dense groups,

lane formation also happens.

Moyano provides these flow situations and infrastructure layout in his

theory of planned behavior and pedestrian intentions that in 2002. Along with

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this, he offered specific flow situations that need to be studied to assess the

sensitivity of the normative pedestrian behavior theory.

Uni-directional= short bottleneck, where a pedestrian class is creating on the

left, walk through a limited size bottleneck and exit on the right. This

situation evaluates the growth of a funnel-shaped set of trajectories and shows

the extent to which anticipation, the concentration of flow, and dispersion of

flow happens.

Uni-directional= corner, where a pedestrian class is produced on the left and

exits at the bottom after a sharp turn of 90deg. This situation illustrates the

impact in the upstream inside of the corner of local route selection on the traffic

state.

Bi-directional= straight, were two pedestrian classes are creating, one from

left to right and the other from right to left. This situation offers insights into the

ability to predict lane-formation and grid locking of the normative pedestrian

behavior theory.

Intersecting flow scenario= 90 degrees, where two classes of pedestrians are

generating, one from left to right and one from top to bottom. This scenario

produces insights into the occurrence of stripe-formation, turbulence, and

gridlock.

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Uni-directional= bottleneck Bi-directional

Uni-directional= corner Intersecting flow scenario

Figure 2.1 Crowd movement phenomena

2.2.2 Normative Pedestrian Behavior Theory

The normative theory focuses on the performing of activities and the

utility of walking of the pedestrian behaviors. According to Hoogendoorn

(2002), the main assumptions of a pedestrian’s behavior is that their actions in

the facility will provide them utility, wherein the pedestrian will aim to optimize

it. This theory offers a useful framework in modeling travel behaviors and their

human decisions.

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Pedestrian behavior framework

Figure 2.2 Framework of pedestrian behavior

External factors such as the presence of obstacles and internal factors

such as the pedestrian’s attitude both influence the pedestrian’s decisions.

Together with the different pedestrian traffic conditions, the result of this

planned schedule and path will serve as the basis for the process of

pedestrian’s walking behavior.

Activity and destination choice behavior

Pedestrians stay within a facility to perform activities. While staying in

the facility, they either perform activities or walk from one activity area to the

next. Examples of pedestrian activities are accessing a plane, buying a ticket

or a magazine, or looking at a timetable. Each pedestrian entering the facility

has a prior activity set. This set is made up of activities to be performed by the

walker. Furthermore, while certain operations can be conducted in random

order, other actions can only be undertaken once other processes are finished.

In Hoogendoorn’s (2002) generalized utility theory, he assumed that

pedestrians performing activities gain utility. Alternatively, equivalently, it will

result in a utility penalty not being able to carry out a specific action (in time).

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These penalties represent the activity's compulsory nature. A pedestrian who

has missed a plane will suffer a very high consequence, while not being able

to buy a magazine will yield only a moderate penalty.

Activities are performing in an area in the two-dimensional space. In this

chapter, pedestrian wayfinding will be based on maximizing the utility incurred

due. In other theories, it assumes that the organized pedestrians will

simultaneously choose which paths are selected to get to the activity areas.

Pedestrian wayfinding

While walking, pedestrian incurs costs. These costs depend among

other things such as the distance a travel time between origin and destination;

the proximity of obstacles or other physical obstructions; and stimulation of

environment and attractiveness (ambient conditions, shopping windows, and

shelter in case of poor weather conditions).

These variables are not mutually compatible, and their significance in

finding ways will likely differ significantly between the distinct groups of

pedestrians. For example, commuters in a hurry to capture their next ride will

prefer the shortest connecting route between the origin and the destination. On

the other hand, shoppers will be more likely to choose paths that provide some

form of stimulation.

Pedestrian wayfinding will be based on the utility concept: pedestrians

will choose the route that maximizes the (expected) utility. Unlike network-

based models, where tourists can choose from a finite number of paths, the

theory of Hoogendoorn (2002) enables pedestrians to choose from an endless

collection of routes through the infrastructural unit. By considering the so-called

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value function, describing the minimal cost (or equivalently, maximum utility)

as a function of time and location. It turned out in the study that at any time and

place, the optimal route can be taken from this value function.

Walking behavior

The third behavioral level concerns walking behavior similar to the prior

selection of activity and the level of walking. Hoogendoorn and Bovy (2002)

hypothesized that while walking, pedestrians aim to adhere to their planned

(i.e., optimal) route since deviations from this planned route will incur an

additional cost. Also, problems are committed when walking too close to other

pedestrians or obstacles.

In this theory, it can determine walking behavior based on the planned

routes and interactions with other pedestrians. In either case, normative

pedestrian behavior is described in terms of an optimal control process, where

some performance function (equivalent to disutility) is optimized.

2.2.3 Nomad Model Theory

The three-level Nomad model is derived from the normative pedestrian

behavior theory of Hoogendoorn (2002), making it similar to other models. It

has been applying in many cases, indicating that it fulfills requirements for

accuracy, scope, and computational efficiency.

Microscopic pedestrian models have been developing and used for

many decades and come in many flavors. Some such as Daamen’s (2002)

Cellular Automata, focus on simplicity to enhance computational efficiency.

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Others, such as Weidmann’s (2005) Social Forces Models, create more

elaborate descriptions of pedestrian behaviors that promote a more accurate

movement of individuals. Nomad is a microscopic model that assumes the

pedestrian's behavior while walking.

The pedestrian theory of Nomad proposed by Hoogendoorn and Bovy

(2002) is derived from a minimal effort principle. In the method, the walking

effort is expanding to the more generic concept of walking cost and activity

utility. Pedestrians gain efficiency when doing an activity and receive a cost

when they walk. The walkers in the Nomad model are balancing between them

both; thus, it is a normative theory.

Although, the nomad model is not limited to only the commuters but is

also applicable to the behaviors while waiting. The derivation of the model can

originate in Hoogendoorn and Bovy (2002). In this chapter, the goal is to

emphasize the connection between the model and the behavioral assumptions.

Nomad three-level pedestrian model

The nomad model is based on the three-level pedestrian theory

approach. These levels split the significant elements of the conduct of the

pedestrian into obviously separate duties that reduce the complexity of the

model. The strategic level of the model incorporates the tasks that must be

done before the trip starts (the plan). The tactical, however, model the choices

and decisions, including changes in the original method during the trip and the

operational level describe the walking behavior or how pedestrians navigate to

accomplish the plan.

The plan (strategic level)

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The plan consists of the schedule (list of orders) of the activities that the

pedestrian will partake and the routes from their original place, their areas of

operation, and their destined place. The Nomad theory states that planning the

trip will have a high chance of utility that a pedestrian can receive from doing

their activities, such as reaching their destination and reducing the walking

costs. The journey is an optimal schedule of operations, and the ordering of

operations and the choice of the routes are performing simultaneously.

The choice of an activity area is dependent on four factors: the base

utility that represents a subjective value of delivering the activity in the area

('this restaurant is excellent'); the service cost that depends on the expected

service time (longer service times generate more costs); the expected waiting

time due to the presence of other pedestrians in that area (more prolonged

waiting makes more fees) and the value of reaching the place.

The model of choosing the route was developed by Hoogendoorn and

Bovy (2004) using the minimum cost principle. The costs of walking reflect the

preferences of pedestrians when walking unhindered by other walkers. Several

costs can be taken into considerations, such as the distance of travel, the

distance to obstacles, and then the travel time.

Alternation in the plan (tactical situation)

Several reasons why pedestrians make choices during the trip, such

as the travel time were higher than anticipated, and pedestrians may have to

choose between queues, escalators, and stairs. Options always follow the

utility maximization principle.

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Model of the Nomad walker (operational level)

The model of Nomad has two distinct parts, the controllable and non-

controllable models. The controllable variable is the part resulting from

pedestrian actions. It is the model that describes the pedestrian behavior. The

non-controllable is referred to as the physical variable on the pedestrians by

physical contact with other walkers and obstacles.

When walkers perceive other pedestrians that potentially could collide

soon, they may apply to avoid maneuvers. The reaction to these opponents is

based on assumptions about their results. When other pedestrians are not

paying attention (distracted behavior) or display a 'dominant' behavior

(aggressive behavior), they are non-cooperative. Hoogendoorn and Bovy

(2002) showed that under some conditions, cooperative models are similar to

non-cooperative models.

To minimize the expense of walking, the pedestrians anticipate the

motion of others and themselves. The time for anticipation can extend from

zero (no-anticipation) to a positive value (in seconds).

For the most part, pedestrian perception is based on vision, but the

other senses also play a role. Pedestrians, therefore, also recognize what is

going on behind them, but only nearby. Pedestrians in the Nomad model have

a limited area of interaction that is named the influence area that identifies

which obstacles and pedestrians affect pedestrian interaction behavior.

If two people walk towards each other in a parallel path, they perform

an active lateral avoidance maneuver. The extreme situation of 180 degrees

continuous paths completely aligned the interaction element would show non-

realistic conduct of decelerating the pedestrians until they stop. To improve

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such cases, a lateral interaction component with an exponential formulation is

introduced for pedestrians walking towards each other.

This chapter presented how the components of the Nomad model were

derived from the normative pedestrian behavior theory. This showed an

updated overview of the Nomad model and indicated how parts of microscopic

models could be acquired under a behavioral approach.

2.2.4 Factors in Choosing an Activity and Route Location

The research study aims to determine the factors that influence the

Filipino passenger's route and activity choice in airports. With this, a survey on

airport users will be performed to know the factors that influence their

behavioral decisions in general. The research of Ton (2014) provided 32 factors

that will affect passenger behaviors. However, seven factors will be focused on

quantitative research in the study. These factors are the following:

Orientation. The passenger's direction is the preference to walk or

perform activities on the right or left side. It depends on the country's

environment where people live. For example, in the Philippines, vehicles travel

on the right side of the road. Departing Filipino airport passengers are then

expected to prefer right-side orientation concerning their activity and route

choice.

Time spent in the station. The passengers’ time spent inside the facility

depends on their arrival time at the airport. The walking and waiting time inside

the airport serve as a guarantee against missing a plane. Missing a flight will

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have an impact on the passenger. Thus, people will make sure that they will

not lose their plane.

Time of day or week. Golledge (2006) assumes that reasons for

choosing a route change during the day or week. It is because of the

crowdedness in the terminal and the purpose of the trip. Crowdedness in the

facility is also related to the time of the day or seasonal events. According to

an informal interview with an airport employee, the Davao International Airport

is experiencing overcrowdedness during August. It will then result in a different

choice of route and activity rather than during off-peak hours.

Visibility. It relates to the visibility of the route for the passengers inside

the airport terminal. Whenever a passenger is unfamiliar with the facility layout,

directions, and locations that are not visible will be chosen less. This factor

states that a passenger observes the visible routes and locations first, they will

then be tempted to choose those rather than the invisible ones.

Travel time. Travel time is related to the function of the transport facility

directly. This factor has been addressed by the study of Daamen &

Hoogendoorn (2003). They assumed that time of travel (waiting time and

walking time) is a vital factor when the queueing happens. Passengers tend to

adjust their activity to avoid queues that can cause a considerable (perceived)

increase in travel time (Voskamp, 2012). Thus, travel time in an airport facility

is affecting their choices for their activities and routes.

Walking distance. It pertains in the range a passenger walks in the

airport from entering the facility to boarding the plane. Distance is considered

to be a factor in choosing a route. The length or range of a journey in terms of

distance (in meters) and time (in minutes) is necessary for pedestrians. Thus,

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walkers commonly use the shortest route. It is expected that pedestrians will

optimize the distance that needs to be covered. Inactivity selection, the closest

is often selected by the walkers unless there is a specific preference for the

other service.

Airplane operations. This factor pertains to a departing plane on time, a

flight departing from another platform than planned, and the delay of a plane.

Therefore, it is expected that changes will happen in the passenger's choice of

route and activities (for example is because of boarding gate changes). Van

Hagen (2011) has stated that this issue is related to waiting behavior of different

passengers.

2.2.5 Factors in the Airport Passenger Experience

The objective of this chapter is to have a better understanding of the

experience of a Filipino passenger using airports. With this, the users’

perspective on their overall experience that affects satisfaction, stress level,

and mood will be discovered and be improved. Sykes and Desai (2009)

provided six key themes and principles in understanding the experience of

airport passengers. In their study, the main topics were end-to-end efficiency

and reliability, communication and information, customer care, and

entertainment facilities. These themes are the issues raised by the passengers

throughout their airport journey. However, maintenance and elements of the

airport design are considered to be valuable also.

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Figure 2.3 Elements of Airport passenger experience

Sykes and Desai's (2009) six key themes that affect airport passenger

experience

To easier understand the positive experience of a passenger in an airport,

Sykes and Desai (2009) summarized these six themes into three core

principles. These principles are passenger focus, personal control, and

fairness.

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Passenger focus

The users of the airport value proper service in their end to end journey

wherein they are understood. Caring staff and providing adequate information

helps in answering the needs of passengers and be responsive to their travel

requirements.

However, some airport passengers feel that the passenger focus is the

most important at the airport. Indeed, some airlines prioritize their business that

they are compromising the needs of the passengers. An example of this is that

passengers spend more time in the boarding gates and less in places they

wanted to be such as the departure lounge.

Personal control

Passengers consider airports to be an environment that was controlling

them rather than they are in control. An airport facility is a controlled area that

the controlling elements of the airport restrict the passenger's freedom.

Passengers can only walk in certain areas and buy the food that the airport has

to offer.

However, personal control for all airport passengers was important,

especially to other groups such as people with disabilities, people who are

traveling with young children, and business passengers. Some passengers will

feel anxious or loss of control when they are using unfamiliar airports rather

than more familiar airports.

Fairness

Passengers are sensitive in airports; thus, the concept of balance.

Passengers appreciated that the facility provides the needs of the people who

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wanted to have an efficient journey. However, submitting the same service to

all the passengers does not equate to being fair for others. For example, people

who are ready to pay more for additional services and other priority given to

people traveling with disabilities.

The six principles provided by Sykes and Desai (2009) that is affecting the

three-core principle or airport passenger experience will then be discussed:

End to end efficiency and reliability. Part of the excellent passenger

experience is being unaffected by different problems. The airport passenger

journey is one of the concerns of the users, and so seamless journeys in the

facility must be valued. Another critical factor is the length of time that the users

spend in the airport, specifically in check-in and security. Flight delays and long

queues are the most classic factors that affect an efficient journey. To improve

stress and anxiety in the facility, the time in queueing must be reduced so that

the passengers can have more time in other airport facilities.

Communication and information. Proper standards of airport

communication and information must be valued. Passengers must know their

flight information accurately so that if there are delays, they will be provided

with detailed information to improve the passenger experience. Without this,

inefficiency and stress will be drawn to the passengers.

Entertainment and facilities. Providing different services and facilities

for the passengers is very important inside the departure lounge. A more

comprehensive range of facilities to be offered will result in more efficient

passenger experience. However, some everyday skills of the passengers are

the inadequate service provision in the drink and food outlets inside the airport,

resulting in inefficiency. Facilities that cater to the passenger's needs must be

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available in the airport such as for the travelers with young children, from

business travelers, and for passengers who smoke.

Cost. Airport passengers are expecting to pay more at airports since

they are in a closed market; the only choices they have are the ones that the

facility can offer. However, passengers felt that fewer free options are not

available, thus, making them pay for more services. Even though people pay

less in the facility, their expectation of having a minimum standard service must

be met to have a positive airport experience. Additionally, other passengers are

willing to pay extra for improved levels of facilities or services.

Airport maintenance and design. Promotion of the sense of well-being

is essential in designing an airport facility. Most passengers appreciate proper

lighting, spacious interiors, and attractive designs. However, most airport users

do not understand the positive aspect of the facility, but instead notice the

negative issues of the design, such as uncomfortable seats and lack of

cleanliness. Accessibility for all users is another important factor in the design

of an airport since it is a public building.

Customer care. The helpfulness and friendliness of the airport staff is

an essential aspect for the customers. Proper customer care will have a

significant impact on the passenger experience by providing an efficient

workspace, wherein the staff will work efficiently. If they can help the

passengers properly, the user's airport experience would improve.

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2.3 PLANNING THE MOVEMENT SYSTEM

Users of the facility can be defined as both passengers and

administrative personnel. Both factors must be considered to harmonize the

circulation and flow. The flow of each must be separated and in one direction

to avoid congestions. It should also be regarded as minimal interruptions

without sacrificing the security and operation of the airport. In this chapter, the

research will explain why the movement system of an airport facility is essential

and should be deliberately considered.

2.3.1 Expression of Movement

The terminal building of an airport should express the flow of air travel

with links to other objects. Traveling in the air is an extraordinary travel

experience. Flying through the clouds at a high rate of speed was once only

the territory of birds. Technology, however, in the last century, has made it

possible for humans to travel in new ways that were only dreamed of before.

The air travel experience should be articulated through the facilities that serve

it. There is no other way of transport compared to air travel, so the feeling

should be celebrated.

The potential design response to the issue is that shapes created in the

airport need to convey a sense of upward movement. It can be made with

different elements. The ceilings can point upward toward the air side of the

building to express the sloping mobility of flight. Window heights can also be

positioned pointing upward, and column capitals could be designed with the

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same concept. Vertical or horizontal brick patterning could be modeling after

the many agricultural fields experience from flight over the region.

2.3.2 Passenger Movement

Airline terminals have two important elements in their movement

system, the passengers and baggage. Both elements move outwards and

inwards, thus, they move oppositely. The designers must understand the

importance of flow in the free space, the structural order, and managing the

lighting. The ability to deflect, obstruct, or minimize the pace of motion to move

facilities of one type or another is growing. It needs the sharing of values

between developers and airport executives to balance the requirements of

architecture and commerce.

It is necessary to landmark the movement through in the terminal.

According to Edward (2006), there are four main ways in which this can be

achieved: space, structure, light, and object.

Space

It is necessary to order the route hierarchy through the terminal

and the size of spaces. Thus, big inner volumes such as the landside,

leads toward big assembly spaces used by the passengers passing

through the terminal, while tight single-height corridors mean

emergency paths or toilet access. Balancing space into multiple

recognizable hierarchies allows travelers to find their way around.

Elements are connected with the positioning of indoor rooms and

stairways and escalators. The correspondence between them should

guide travelers along the primary routes of a terminal and take them

from one point to another without confusion.

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Structure

The function of architecture’s main elements such as columns,

walls, and beams are both to physically support the terminal and to

psychologically support the understanding of meaningful paths. A row

of columns in a facility does more than just holding the roof. It guides

travelers through an advanced area. Beams can also be used to show

the flow of directions or scale in public areas. The architectural structure

is a means by which it is possible to show the path and to incorporate

the patterns of motion.

Light

Airports are detached structures located in open landscapes,

more than most kinds of structures, airport terminals can utilize

abundant of light. Sunlight and daylight can be molded and manipulated

with proper design. When considered properly, light can be a guide for

the passengers through the complex airport facility. An example for this

is to use natural light to focus a certain path, departure lounges, or the

focal point of the terminal. Proper use of the natural light will also help

the facility in conserving the energy usage by reducing the use of

lighting during daytime.

Object

Objects are the points of reference that may or may not limit

certain spaces. With proper design and consideration of such elements,

it can help the travelers to know and understand the order of the spaces

of the passenger terminal building. An example for this a landmark that

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interprets the free flow of the space. Escalators or elevators can also

be an object or landmark that may help the passengers and orient

themselves in the other parts of the terminal.

Integration of space, structure, light, and object

The prime object of the final design is to use all four elements

together. In the design of the terminal building, the four elements must

be considered to help express in the passenger’s mind the order and

plan of the building. With these considerations, it will serve as the

passenger’s directional signages for the design alone will provide

guidance.

2.3.3 Passenger Flow Principles

The main consideration in designing terminal building must be the

passenger’s needs. The flow of the passengers and their baggage should be

as smooth, well-marked, and flexible as possible. The Civil Aviation

Organization (2001) prepared ten design principles should be followed:

1. Flows of path and routes should be able to operate with reverse

situations.

2. The layout provided should be flexible to cater for different

situations and emergencies.

3. The check-in areas must be designed adequately to cater

individual or group passengers.

4. Different choice of routes should be provided to give passengers

a choice of positions in certain activities of the airport.

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5. Changing of floor levels must be minimized but if needed, it must

be accessed stairs, escalators, and elevators.

6. Every free flow areas in the departure lobby should be capable

to many airlines unless it is a dedicated terminal.

7. Passengers with disability must be able to access the routes

safely and comfortably.

8. Certain areas for the flow of passenger should be away to

offices, government facilities, and concessionaires to avoid

obstruction.

9. The facility must not cater crossflows.

10. Places where the routes meet must be straight and short as

possible.

2.3.4 Passenger Space Standards

The growing rate of passengers at the terminal buildings should not

affect the required space standards of the users. IATA (2007) provided the

average space standards for each of the passenger:

Terminal Functional Areas Area Per Peak Hour

Queuing areas in check-in counters 1.4 m2

Circulation and waiting areas 1.9 m2

Holding areas 1.0 m2

Arriving baggage recovering areas 1.6 m2

Airport authority’s inspection areas 1.0 m2

Table 2.1 Passenger Space Standards

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Considering all the standard spaces together, calculated gross area of

an airport terminal should be 14 m2 per domestic passenger during peak hours

and 24 m2 for the international passengers. Based on research, modern

security demands can improve this by separating the departure and arrival

passengers. The complete floor area can then be approximately 29 m2 per

person.

2.3.5 Considerations for Disabled Passengers

Airports in general is considered to be a public space. Thus, passenger

terminals specifically need to cater the needs of every individual especially

passengers with disabilities. Every spaces and amenities must be designed

properly for the disabled passengers so that is will not promote social

discrimination. Disabled passengers should share in the flow and circulation all

the passengers and must not be separated.

The facility must also cater every passengers with physical and

psychological problems. Passengers with disability of sight and hearing offers

a special problem at airports due to lack of flight information systems and

routes. Electronic information screens and big lettered signages must be

provided for partly sighted passengers. Although, it is important to consider

different kinds of disability in designing facilities for disabled passengers. A

simple consideration is providing the best quality and options of access and

information for it will benefit every passengers and users of the facility.

Accessible toilets and special low-leveled check-in desks for

passengers using a wheelchair must be also readily available. Another

consideration is that every passengers with disability must be able to journey

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in the airport efficiently without specialized help because dignity for them is

important.

2.3.6 Wayfinding through terminals

The journey in an airport facility is usually difficult and is marked with

confusion. Spatial orientation in the facility is hard due to its complexity.

According to Chiara, J. (2000), the passenger’s journey in an airport is usually

linear from the entrance up to the aircraft. However, passengers lose the fact

that they are traveling in a single direction in the spaces of an airport. They

instead pass through corridors and other barriers; thus, the idea of direction

and space is lost.

The ability of navigating through complicated spaces depends on the

existing objects and its composition. Chiara, J. (2000) suggests that artifacts

and colors also have a role in a pedestrian’s wayfinding. Combination of spatial

elements such as materials, light, and structure must be considered to create

a send of place in an airport.

2.3.7 Signages

Proper signage is important in the complex environment of airports for

passengers to find their way around. According to Calledner, J. (2003), the

location, size, and design of the signages is important in an airport facility to be

operating effectively. However, several guidelines must be followed. First, the

signs must be related to the terminal’s environment so that it will not be

confusing to the passengers. Next is that the signs should be based on the

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passenger’s needs and not in the airline companies’ interest. Lastly, the

symbols in the signages must be separated.

2.4 AIRPORT FACILITY

Airports are dynamic which continue to evolve in form and function. Its

purpose is not only on aeronautical infrastructures and services but also on

non-aeronautical such as upgrade shopping stalls, malls, galleries and upscale

restaurants. As a result, two thirds of the revenue of airports comes from non-

aeronautical services and infrastructures. In addition, many investors and

retailers are attracted to lease in it which is because there is an average of 85

million users in airports compared to 8-12 million for large malls annually.

2.4.1 Airports

These facilities are a profitable industrial business. They are part of the

nation's essential transportation infrastructure, which, besides providing

thousands of jobs at the airport itself, supports a much broader area in

economic terms. In an estimation, every job at the airport will create another

one in the region. As Edward’s (2006) stated, large industrial complexes

airports consist primarily of:

• Freight warehouses

• Air traffic control buildings

• Aircraft maintenance buildings

• Passenger terminals and car parks

• Runways and taxiing areas

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In the past, the airport structured these five principal activities into zones

of airside and landside; all are enclosed within a fence of security and served

mainly by car or airline bus. Today, however, the trend is towards more social,

commercial, and tourism development at airports, with conference facilities,

hotels, and tourist information shops commonplace.

Airports are major transport infrastructure facilities at, above, and below

ground. They are relevant sources of pollution and close and far-off

environmental impact, and a significant concentration of energy use. They are

also exchange points of cultural, social, economic, and commercial interest. In

many ways, the airport is a microcosm of the city – a satellite that orbits at the

edge of a major conurbation, but which operates as a public entity almost on

its own.

2.4.2 Airport as a Marketplace

The airport can serve as the marketplace of the city. Part of the

principles of marketing an airport is to expose consumers to a product. The

proposed redevelopment of the Davao International Airport will cater to

different passengers throughout the busy days. They will all pass through the

same lobbies, and most of them will have to wait while they are in those areas

on a specific service. This waiting time is a perfect opportunity for the City of

Davao to offer travelers to other services and products that are authentic.

These services and products could range from a traveler who is tired of wanting

a refreshment to a passenger that is looking for an investment to the city. This

possible consumer requires a number of different types of marketing strategies.

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The most natural part of marketing the airport will be the configuration

of the shops, restaurants, and counters that serve the travelers wants and

needs. The eye becomes accustomed to repetition, and the mind stops paying

attention to details. If a room seems like the past space, individuals tend to pay

less attention to it. In this situation, the products provided for sale would be the

details. The setup of retail areas and how they relate to the lobbies must be

varied to maintain someone's attention. The variation could be as simple as the

random placement of retail spaces or different forms of retail spaces. The types

could include the typical mall front store for some areas and mobile kiosks or

carts for others.

The more important part of airport marketing will be the marketing of the

community, which occurs on many levels. The marketing of the population is

not limited to an info center. There is a chance for the airport to express the

values and cultures of the city as well.

This issue is not the same as the marketing theory. The marketing

theory is meant for visitors, and the monument theory is for the citizens of

Davao. The airport can be considered as a city monument. It stands in

testament to the health of the city and regional economy.

Naming a civic building after a citizen of the city that has made an

outstanding achievement is a traditional way to pay respect. Another way to be

a monument for the community would be to incorporate different icons from the

city into the design of the airport. As discussed in the first chapter of the

research, Davao International Airport (DIA) was formerly known as the

Francisco Bangoy International Airport (FBIA) because Don Francisco Bangoy

donated the current land of the existing airport in the 1940s. Such tribute would

have meaning for the people of Davao.

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2.4.3 Airport design in the Philippines

Airports in the Philippines differ from other places since there are many

aspects to be considered like climate, resources, users, culture, and economy.

It is essential to evaluate this in the study so that the new typology of an airport

terminal will be pleasing to the Filipino context.

It is organized according to the prioritization from the airport standards

and laws to the airlines, air cargo, aircraft, and passengers that are present in

the Philippines. The rules and regulations intended to guide in planning an

airport terminal building according to the Philippine standards will help the

users. The provision of airlines and air cargos will help determine the number

and size of spaces that will be allotted. The sizes of aircraft will help determine

the dimensions of areas such as the runway, aprons, and bridges and the

number of passengers it can accommodate. The passengers intend to show

their different activities that will be the basis of planning an efficient airport

terminal building.

Standards on International Airport in the Philippines

Philippine Physical Plan and Preliminary Design Standard

The Department of Transportation and Communication (DOTC)

sets Philippine rules for physical characteristics of an airport for lateral

separations of aircraft, airport facilities, and features as reference

criteria.

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Airport Planning Manual

Creating and expansions of airports use this standard for

efficient and proper master planning. It is the main framework in which

separate facilities performed their tasks.

Philippines airport laws and codes

Philippine Airport Codes (IATA / ICAO)

International Air Transport Association (IATA), usually a three-

character alphanumeric code (DVO) and International Civil Aviation

Organizations (ICAO), a four-character alphanumeric code (RPMD)

which is designated to over 80 airports in the Philippines. It includes

international, domestic, military, and private airports.

Airport Acts 1996

The airport Act 1996 are the guidelines outline for planning

objectives and legislative requirements. It is to guide on meeting the

needs of the airport act master plan — first, in-ground transport plan

and other proposed development for future use. Second, help in

planning scheme analysis and lastly, for environment strategy

incorporation.

Republic Act of 9497

The law under ICAO upholds and facilitates airports in the

Philippines. It entails rules and regulations for all aircraft, facilities, and

air transportation.

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2.4.4 Terminal Facilities

The terminal building provides services of various kinds, including

shopping, banking, hairdressing, entertainment, business facilities, car hire,

and shoe cleaning. There are also services beyond that of retail or commercial

sales: some, such as lost person points and chaplaincy support, have a distinct

social purpose. With over 4 million passengers a year in the Davao

International Airport, the throughput of people begins to approach that of the

whole population of Mindanao. However, terminal buildings are more than just

retail malls going to the plane.

The non-retail services provided in terminal buildings at the larger

airport as provided by the Federal Aviation Administration (FAA), may include

banks, foreign exchange showers, tourist information, business club, religious

facilities and a car rental.

Some of the facilities and services may be provided in an adjoining

building (such as a hotel), but most are available in the terminal itself. Also,

congestion is a measure of peak demand overcrowding, and not of the terminal

under normal working conditions. As the FAA stated, space standards reflect

levels of use on the one hand, and of efficiency of the space utilization on the

other, the rules are not absolute but merely recommended. Hence, terms like

'typical peak hour passenger' and 'standard busy rate' are employed to

distinguish between peak and routine operations.

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2.4.5 Forecasting for Planning Purposes

Forecasting will determine the capacity and needs of the airport and will

also give the basis of the revenue. It helps to define the facilities, scales of

facilities and time needed of the facilities. The primary basis of forecast is in

terms of passengers and cargo.

• Number of workers and visitors in the airport

• Annual number of passengers, cargo and mail in terms of international

and domestic, scheduled and non-scheduled, arrivals and departures

and transit and transfer

• Airport and region requirements of system access

• Typical peak hours of passengers, cargo, and mail.

• Number of aircrafts to be based at the airport

• Aircrafts, passengers, cargo and mail movements in average day of

peak month

• Airlines both domestic and international

• Type and number of aircraft used

2.4.6 Commercial Aircrafts in Davao International Airport

Aircrafts depend on the size that the airport’s runway and apron can

accommodate. The aircrafts shown in table 2.1 shows some of the existing and

allowed commercial aircrafts that can be used in Davao International Airport.

Considering each capacity and its sizes will affect the dimensions of the jet

bridges and aprons.

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Length: 63.67 m (208.89 ft)

Wingspan: 60.3 m (197.83 ft)


Airbus A330-300
Wing sweep: 30o

Height: 17.39 m (57 ft)

Length: 56.72 m (186.1 ft)

Wingspan: 60.12 m (197.3 ft)


Boeing 787-8
Wing sweep: 32.2o

Height: 16.92 m (55.6 ft)

Length: 44.51 m (146.1 ft)

Wingspan: 35.8 m (117.5 ft)


Airbus A321
Wing sweep: 25o

Height: 11.76 m (38.7 ft)

Length: 32.8 m (107.9 ft)

Q400 Wingspan: 28.4 m (93.3 ft)

Height: 8.4 m (27.5 ft)

Length: 27.17 m (89.9 ft)

ATR 72-600 Wingspan: 27.05 m (88.2 ft)

Height: 7.65m (25.1 ft)

Length: 44.51 m (146.0 ft)

Airbus A321neo Wingspan: 35.80 m (117.5 ft)

Height: 11.76 m (38.7 ft)

Table 2.2 Commercial Aircrafts Specifications

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2.4.7 Passenger Types

In designing an airport terminal building, design for different traveler

types must be considered. Two main reasons that people travel is for business

and vacation. Although these are broad categories, they still cover the kinds of

travel encountered at an international airport. The diversity of passenger types

places facilities under different pressures. The design of the terminal should,

therefore, be such that all categories of the passenger are catered successfully

because, for travelers to feel welcomed, the services of the airport need to

provide to the diverse types of travelers.

Since Davao is considered as a commuter destination and the central

business hub of Mindanao, a tendency towards the business typology would fit

the airport well. Some potential design response to the problem would be

providing a business-friendly environment for travelers. It should be a relaxing

environment that offers choices for different types of activities while waiting in

the terminal. There will be a restaurant and newsstand that will accommodate

the users. Comfortable seats that provide a view will help make waiting a

relaxing time. For the person that conducts business while traveling, there will

be a need for the seats to be adjacent to the tables.

A space designed for the standard user has always been a part of the

architecture. One source of particular frustration is that of queuing. Queues are

wasteful of space, pose a threat in the event of fires, create a poor impression

of the airport, and use space that could be used for retail stores. The

eradication or reduction of queuing requires attention to architectural design

and airport management.

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Innovation in central ticketing, which allow check-in at airport stations

and car parks, offers ultimate solutions. As a general rule, passengers should

be relieved of their baggage immediately upon entering the terminal, and ideally

before they reach the building.

2.5 PEOPLE AND ACTIVITIES AT THE AIRPORT

2.5.1 Passenger and their activities

There are two main categories of business identified: process activities

and optional activities. Process activities are part of passenger flow from check-

in, security screening, passport control to boarding a plane. Discretionary

activities are activities that occur while passengers are moving between

processing points; for example, getting a coffee, shopping, or exchanging

money.

Figure 2.4 Passenger and their activities in the airport

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Passenger and luggage

An airport system, from check-in to security, is concerned with many things.

The two classifications are the passengers themselves and the items that passengers

carry. Once check-in is complete, passengers are left with their hand luggage, which

becomes the focus of the security scanning point as they negotiate their way to an

aircraft.

According to Edwards (2006), the bags, and its contents are critical mediators

of interaction in the airport. As people carry the bag, they become a passenger-and-

luggage from the airport's point of view. A container without a person, however, is a

security risk. A person who carries a bag is responsible for that bag's contents at the

time the examination of the materials takes place. Although, when the bag is made to

the examination point, both the man and woman go with the bag.

2.5.2 Types of Airport User other than the Passengers

Terminal buildings do not, of course, cater only for passengers. Although

passengers may be numerically the most significant component of terminal users,

there are at least six other groups of users:

• airport employees (airline staff, airport staff, shop and restaurant staff,
customs officials)
• meeters and greeters (who often buy souvenirs)
• leisure visitors (who use the airport as a tourist attraction)
• residents (who use the terminal as a convenient point to shop)
• businesspeople (who use the airport’s conference facilities)
• police and security guards

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Catering for the needs of all these groups requires careful planning of airport

terminal facilities. There are apparent conflicts to resolve in the allocation and

distribution of terminal space. Ensuring that airline passengers receive clear guidance

and information on their journey through a busy terminal is a priority that should not be

jeopardized by commercial pressure. In some airports, such as Gatwick and Frankfurt,

the passengers' smooth movement through the functional zones of the terminal

appears at times to be impeded by shops, bars, and souvenir shops. When fires occur

(as at Düsseldorf Airport in 1996), passengers' perception of escape routes must

remain clear.

2.5.3 Key Functions and Qualities of the Terminal

The essential attributes of a terminal building are functional efficiency, legibility

of space, and architectural image. Practical in the sense that the terminal has a job to

do and we can measure how well it does it. Legibility and quality of space are also

crucial because passengers spend a great deal of time in terminals. Architecture

matters too since it provides, through materials and construction, the direct experience

of the building. These general qualities are not enough, however, to form the basis for

the complex and value-laden decisions which have to be taken by airport authorities

and their designers. Edwards (2006) provided a further list of criteria that the airport

should include:

▪ capacity (baggage, terminal, car park, and more)


▪ delay (on the ground and in the air)
▪ comfort (for passengers, greeters, and staff)
▪ safety (of planes, terminal buildings, passengers and crew)
▪ security (on the ground and in the sky)
▪ orientation (for passengers)
▪ aesthetics (the image and values projected)

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▪ noise (at airports, in terminal buildings, for neighborhoods)


▪ air pollution (at the airport, inside buildings)
▪ convenience (for passengers and staff)
▪ surface transport (by train, bus, car)

Taken together, the list of critical qualities and functional issues, when set

against a variety of assessment approaches, provides a strategy for deciding on the

size, location, and design of airports. It also provides the basis for designing the core

components of a modern airport such as a terminal building. It is important to

remember that decisions are not value-free. Many of the most complicated choices

require an appreciation of values – whether they are ethical ones concerned with staff

or passenger welfare, or whether they are in the arena of sustainable development.

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3.1 Research Design 65

3.2 Research Subjects 66

3.3 Research Instruments 66

3.4 Data Gathering Procedure 68

3.5 Directory of Experts and Organizations 72


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3.1 RESEARCH DESIGN

This chapter will showcase different methodologies that will be used in the

research paper to serve as the basis for the guidelines. A combination of both

quantitative and qualitative approach will be used in collecting the data since it

demonstrates data through graphs and tables and seeks a more significant

understanding of different kinds of Filipino behaviors, airport passenger inefficiency

problems resulted from practices and ways of addressing it, which will be derived from

the responses of users and passengers in the airport. It is important to classify these

methods correctly because this will serve as an over-all guide that will aid the

researcher in conducting real-life research procedures.

3.1.1 Descriptive Research Design

Descriptive research design would also be used to identify the different

behaviors and problems in the airport. The descriptive research method will be

considered as the most suitable method for the development of the study since

it will focus on obtaining valuable information regarding the existing environs

present within the vicinity of the airport. It will aid the researcher in gathering

different data to address the said problems found in the airport. The researcher

will correctly use the descriptive survey to identify the effects of behaviors to

the users of airports. The gathered information or data will then guide the

researcher in acquiring essential data concerning the study.

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3.2 RESEARCH SUBJECTS

The researcher will consider different fields of professions that can help the

study since the scope involves the psychology of Filipino people, pedestrian flow

behavior, and airport planning.

Architects and engineers who have a background in airport planning and

pedestrian flow behavior will be one of the respondents of the study and will be

interviewed via personal or mailed interview. However, other professionals in charge

of the maintenance and the condition in an airport such will also be interviewed.

Likewise, psychology instructors will be subject to a personal interview as well since

they know Filipino behavior and culture.

3.3 RESEARCH INSTRUMENTS

3.3.1 Primary Sources

The primary research sources will be achieved through consultations

and discussions with different professionals that are related to the proponent's

study. Also, ocular inspections of different related structure in the country will

be conducted.

Interviews and Consultations

Consultations and discussions that are based on the goals and

objectives of the study will be managed to the professionals. These

professionals that will be interviewed will include architects and engineers,

which will improve the proponent's knowledge in airport planning and

pedestrian flow planning. Also, psychology instructors who will explain the

different kinds of Filipino behavior that are present in the facility. Some airport

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officials will also expound the existing problems and conditions in the current

airport.

Ocular Inspection and Site Visit

The ocular inspection will be done at different airports that are located

in the Philippines to inspect and differentiate the existing problems related to

Filipino behavior and efficient passenger experience in the structure.

Survey

Surveys that will be based on the goals and objectives of the study will

also be conducted to different users of the airport, specifically the passengers,

to collect data on the users' activity schedule, preferences and how they

respond to the different inefficiency in the building.

3.3.2 Secondary Sources

The secondary research sources that will help the researcher in the

study will be obtained through government data, publications, and internet

sources.

Government Data

Government data and documents that can be provided will help support

other data gathering and will help in proper planning of the facility.

Publications

Publications such as journals, books, articles, and encyclopedia will be

used to acquire data that will help in the background and study about Filipino

behavior, airport passenger experience, and planning an airport facility.

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Internet Sources

Updated information from the year 2009 up to the present and data

gathered from different internet sources will help contribute to the background

and study about Filipino behavior, airport passenger experience, and planning

an airport facility. These sources will add information that is not usually found

in publications and data that is obtained from international and local sources.

3.4 DATA GATHERING PROCEDURE

3.4.1 Interviews

Ar. Francisco Santos Jr., the principal architect of the Santos Architects

and Urban Planners, will be personally interviewed about the proposed

redevelopment and intermodal facility in the Davao International Airport and its

considerations.

Ar. Chester Lennard Jusi and Ar. Janine Victoria Ana Lu, architects in

their respective firms, will be personally interviewed concerning airport

planning, urban planning, and passenger flow behaviors.

Ar. Henna S. Dazo, a senior member of the Mindanao Architecture

Advocacy Network, will be personally interviewed about the application of

Mindanao architecture and how to improve passenger flow in the facility.

Ar. Steven Adrianne M. Chua, architecture teacher of University of the

Immaculate Conception will be personally interviewed to discuss the

considerations in planning an airport facility and how to address its problems.

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Engr. Rex Obcena, airport manager of Davao International Airport, will

be personally interviewed about the condition and redevelopment of the

Francisco Bangoy International Airport and its facilities.

Engr. Sarah Jane Saladaga, an airport engineer of Davao International

Airport, will be personally interviewed about the planning and condition of

Francisco Bangoy International Airport and its facilities.

Atty. Steve Y. Dicdican, CEO and general manager of the Mactan-Cebu

International Airport Authority (MCIAA) will be personally interviewed about the

redevelopment and condition of the Mactan-Cebu International Airport.

Ma. Vilma Belches, project development officer of the Udenna

Infrastructure Corporation will be personally interviewed concerning their

proposed redevelopment of the Davao International Airport.

Mr. John Paul Valle, chief officer in the safety management system of

the Mactan-Cebu International Airport Authority (MCIAA), will be personally

interviewed about the safety considerations and condition of the Mactan-Cebu

International Airport.

Mr. Christian D. Cambaya, economist and unit head in the investor

assistance and servicing unit of the Davao City Investment Promotion Center

(DCIPC) will be personally interviewed about the redevelopment or the

relocation of the Davao Investment Airport.

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Ma. Cristina Matonizo, an officer in charge of the operations department

of the Mactan-Cebu International Airport Authority (MCIAA), will be personally

interviewed about the condition of the passenger satisfaction in the Mactan-

Cebu International Airport.

Mr. Nicarter N. Rivas, senior public relations officer of the Mactan-Cebu

International Airport Authority (MCIAA) will be personally interviewed about the

pedestrian behaviors and common problems experienced in the Mactan-Cebu

International Airport.

Dr. Nelly Limbadan, psychologist and assistant dean of the Social

Science department in Ateneo de Davao University will be personally

interviewed about the problems related to stress in existing airports, the

reaction of people towards stress and how to address different types of stress.

3.4.2 Ocular Inspection

An ocular inspection will be conducted in Ninoy Aquino International

Airport in Pasay, 1300 Metro Manila; Mactan-Cebu International Airport in

Lapu-Lapu City, 6016 Cebu; and Davao International Airport in Buhangin,

Davao City, specifically the passenger terminal building and offices to inspect

the existing conditions of the facility.

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3.4.3 Survey

The survey questionnaire will be distributed in-person to a minimum of

258 correspondents of passengers and customers in airports, particularly in

Davao International Airport, including people who have been to different

airports in the Philippines.

Ss = Sample size

N = Total number of population

V= The standard value (2.58) of 1 percent level of probability with 0.99 reliability

Se = Sampling error (0.01)

P = The largest possible proportion (0.50)

Davao International Airport 2018 Data (N= 4,403,846 Passengers)

Ss = 257.99 ~ 258 Respondents

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3.5 DIRECTORY OF EXPERTS AND ORGANIZATIONS

3.5.1 Experts

Ar. Francisco Santos, Jr.

Principal Architect of Santos Architects and Urban Planners

R. Castillo St.

Davao City

Ar. Chester Lennard Jusi

Principal Architect of Jusi Architects

Doña Vicente Village, Road 4

Davao City

Ar. Janine Victoria Ana Lu

ACAV Architects

Doña Vicente Village, Road 4

Davao City

Ar. Henna S. Dazo

Mindanao Architecture Advocacy Network

Davao City

Ar. Steven Adrianne M. Chua

Instructor

College of Engineering and Architecture

University of the Immaculate Conception

Davao City

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Engr. Rex Obcena

Airport Manager

Civil Aviation Authority of the Philippines (CAAP)

Davao International Airport

Catitipan, Barangay Buhangin Davao City

Engr. Sarah Jane Saladaga

Engineering Department

Civil Aviation Authority of the Philippines (CAAP)

Davao International Airport

Catitipan, Barangay Buhangin, Davao City

Mr. Enrico B. Gonzales

Officer-in-Charge

Corporate Management Services Department

Manila International Airport Authority (MIAA)

NAIA Terminal 1, NAIA Road, Pasay, 1300 Metro Manila

Atty. Steve Y. Dicdican

CEO / General Manager

Mactan-Cebu International Airport Authority (MCIAA)

Mactan-Cebu International Airport

Lapu-Lapu Airport Rd., Lapu-Lapu City, 6016 Cebu

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Ma. Vilma Belches

Project Development Officer

Udenna Infrastructure Corporation

GSTD Compound, Carmen St., Bo. Obrero

Davao City

Mr. John Paul Valle

Chief- Safety Management System (SMS)

Port Operations Specialist

Mactan-Cebu International Airport Authority (MCIAA)

Lapu-Lapu Airport Rd., Lapu-Lapu City, 6016 Cebu

Mr. Christian D. Cambaya

Economist III/ Unit Head

Investor Assistance and Servicing Unit

Davao City Investment Promotion Center

R. Magsaysay Ave., Davao City

Ma. Cristina Matonizo

Officer in Charge

Operations Department

Mactan-Cebu International Airport Authority (MCIAA)

Lapu-Lapu Airport Rd., Lapu-Lapu City, 6016 Cebu

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Mr. Nicarter N. Rivas

Senior Public Relations Officer

Public Affairs Division

Mactan-Cebu International Airport Authority (MCIAA)

Lapu-Lapu Airport Rd., Lapu-Lapu City, 6016 Cebu

Dr. Nelly Limbadan

Assistant Dean- Social Science Department

Psychologist

Ateneo De Davao University

Davao City

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3.5.2 Organizations

Civil Aviation Authority of the Philippines (CAAP)

Davao International Airport

Catitipan, Barangay Buhangin, Davao City

Manila International Airport Authority (MIAA)

Ninoy Aquino International Airport

NAIA Terminal 1, NAIA Road, Pasay, 1300 Metro Manila

Mactan-Cebu International Airport Authority (MCIAA)

Mactan-Cebu International Airport

Lapu-Lapu Airport Rd., Lapu-Lapu City, 6016 Cebu

Santos Architects and Urban Planners

2F Techno Trade Resources Bldg.,

R. Castillo St., Davao City

T: (08) 324 6582

Udenna Infrastructure Corporation

GSTD Compound, Carmen St.,

Bo. Obrero, Davao City

T: (08) 225 0328 | (08) 224 5373

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4.1 Presentation of Results acquired from
Interviews with Experts 78

4.2 Presentation of Results acquired from


Informal Interviews 104

4.3 Presentation of Results acquired from


Survey Questionnaires 106

4.4 Presentation of Results acquired from


Ocular Inspections / Observations 143

4.5 Analysis, Interpretations, and


Recommendations 181
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4.1 PRESENTATION OF RESULTS ACQUIRED FROM INTERVIEWS


WITH EXPERTS

4.1.1 Interview with Ar. Francisco Santos Jr.

A personal interview with Ar. Francisco Santos Jr. on the proposed

redevelopment and intermodal facility in Davao International Airport was

conducted last July 26, 2019, Friday from 2:22 P.M. to 2:56 P.M. at Santos

Architects and Urban Planners office located in R. Castillo St., Davao City.

The proponent was asked at the beginning of the interview about the

condition and problems of the Davao International Airport. After explaining the

study and the proposed redevelopment of the facility, the proponent stated that

his research is similar to the respondent's proposal of an intermodal facility in

the airport except that it will not incorporate different modes of transport but a

commercial facility only. This facility will serve as the bonding place of the

families whenever they bring their loved ones in the airport. The respondent

was then probed about the condition of the airport. He said that the facility is

designed to cater 2 million but is already providing 4.4 million last 2018. In his

intermodal facility, different modes of transport will be offered so that traveling

in the terminal will be both in the land and air. Some facilities that will be present

in his design is a mall, a bus system, a PUV system, and a monorail system.

According to him, the commercial center that he provided will be for the families

to stay there and bond with each other. Another consideration in his facility is

that a plaza on top wherein people can watch airplanes land and depart in the

airport while enjoying the different food and retails choices offered. The number

of car parking space today is 600, while his proposed redevelopment for the

airport will provide 3,500 parking space and 1,000 of it is coming from the

commercial center. Another consideration was to study and place proper

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landscapes that are not attractive to the birds. His projection with the Davao

International Airport is that it can still operate up to 30 years with 15.5 million

passengers to cater.

One of his findings while studying the airport is that the Mabuhay lounge

or other VIP lounges are eating up the spaces in the airport terminal, resulting

in congestion in the boarding gates. He stated that one problem that must be

considered in the passenger movement with Davao is terrorism. However, the

Davao International Airport is a provincial type airport. In his design proposal,

he will follow the typical airport planning wherein the departure area is on top

while the arrival area is below.

He stated that the airport design concept of Arch. Leandro Locsin must

be preserved because he is a national artist. Therefore, it is considered to be

a heritage building. His idea was not Malay-inspired architecture, but the pointy

roof symbolizes an eagle's beak. However, he mentioned that the current

airport is anti-poor and is designed for the elitist, oligarchs, or the rich. If the

passenger does not have a car, then he will walk from the highway going to the

terminal. The airport, in his opinion, must have a friendly design. He considered

the 11 tribes of Davao City and incorporated it in his design proposal along with

fruits, orchids, and flowers to have a local feel. Lastly, the respondent was

asked about the consideration in the natural land of the site and why he placed

his intermodal facility in the sloping ground. He stated that the site is already

damaged, but his design can help prevent it from having more damage by

providing design solutions for the soil.

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4.1.2 Interview with Ar. Chester Lennard Jusi and Ar. Janina Victoria
Ana Lu

A personal interview with Arch. Chester Lennard Jusi and Arch. Janine

Victoria Ana Lu on airport planning guidelines and considerations, pedestrian

flow behavior considerations and the condition of Davao International Airport

was conducted last July 31, 2019, Wednesday from 11:12 A.M. to 11:56 A.M

at their office located in Doña Vicente Village, Road 4, Davao City.

The proponent mentioned on the start of the interview that the proposed

airport study is somewhat similar to what the respondent did on his research

about the airport city except that the study only focuses on the airport facility.

His research proposal in Mindanao is located in Samal. However, he chose the

location to be in Clark because, at that time, he did not see that Davao City is

in need of an airport city. Questioned about the condition of Davao International

Airport, he said that the airport's runway must be improved. Arch. Janine stated

that one common problem at the airport is the entrance of the building. There

is a bottleneck that causes traffic or long queues. However, Arch. Chester

stated that it is for security reasons, but it would be better if the proponent can

provide a solution for it. The respondent then was asked about the

considerations in planning the facility. He stated that the International Air

Transport Association (IATA) standards and the Time Savers Standards

helped him in his study. Also, he said that another consideration is the Persons

with Disability (PWD) and different cultures of religion. In planning, the

efficiency of the airport must not be sacrificed. Arch. Janine complemented that

in the 21st century, different kinds of technology is available to enhance the

facility, she then stated that it must be considered.

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Ar. Janina reminded that an essential Filipino culture is that people meet

and greet their loved ones. Ar. Chester then stated that in his study, he provided

mall wherein families and friends can stay and interact with their loved ones in

the facility. However, the shops must be limited only to retails and food outlets

for security reasons. Stores such as hardware or other shops that offer tools

must not be available to avoid risk within the facility. His design solution in the

past is that he computed the rate of growth annually then multiplied it to his

projected years to get his traffic forecast. Also, wayfinding is vital in his

planning. The result of the survey questionnaire that he conducted was that

other people prefer landmarks over signages in remembering their routes in

the facility. His solution then was to divide the terminal into sections and

incorporated the Filipino culture as landmarks. Another consideration is the

maximum standard for walking, which is 300 meters. Beyond that, the facility

must provide walkalators and other devices to help the pedestrian.

Lastly, the proponent stated that he is considering the old terminal to be

the cargo terminal. However, the main problem is with the connectivity of the

past and new airport and that the Sasa entrance is not located in Diversion

road. The respondent then stated that the proponent could place service road

along the airport's boundaries for connectivity. He then said that the Sasa

terminal's accessibility might not be coming from the Diversion Road, but it will

be located near the on-going coastal road. In his own opinion, the existing

airport can still be redeveloped and not yet advisable for relocation. Another

reminder that Ar. Janina stated is that the design characteristics of the facility

must be preserved since the architect of the current airport is Ar. Leandro

Locsin, who is a national artist.

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4.1.3 Interview with Ar. Henna S. Dazo

A personal interview with Ar. Henna S. Dazo on the application of

Mindanao culture and architecture in the facility was conducted last July 29,

2019, Monday from 2:53 P.M. to 3:49 P.M. at Koffiepauze café in Roxas Ave.

Davao City.

The proponent was asked about his study at the beginning of the

interview. He stated that the Davao International Airport needs to be

redeveloped and that incorporating the Mindanao architecture in the facility will

have a local feel. He explained that airports are the first and last impression of

tourists and passengers in the city. By considering the symbols of Davao and

Mindanao architecture, it will leave a mark to others and will have a chance of

promoting our own culture in the facility. With this, passenger customer

satisfaction may increase. The proponent added that to improve passenger

flow in the facility. He will also focus on understanding the Filipino behaviors

found in the facility to know their basic needs and wants.

Being an advocate in Mindanao architecture, the respondent was then

queried about incorporating it in the facility. She stated that the proponent must

first know what Davao or Mindanao is. She agreed that airports could be used

in promoting the culture of a place. It can be incorporated into the designs, the

concept, and the interior. However, she stated that tourism is not yet the

primary source of revenue in the Philippines, and this facility can help promote

tourism to the passengers. She added that passenger customer satisfaction

might improve if the users will have a local feel and experience it. Additionally,

she stated that in terms of planning public facilities such as an airport, good

airports practice a free-flow design so that passengers will not bump into each

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other and will have adequate space. She said that doing this will improve the

satisfaction of people because they do not want to be in a crowded place.

4.1.4 Interview with Ar. Steven Adrianne M. Chua

A personal interview with Ar. Steven Adrianne M. Chua on airport

planning considerations was conducted last July 26, 2019, Friday from 3:32

P.M. to 3:51 P.M. at University of the Immaculate Conception in the office of

the Engineering and Architecture Department.

The proponent was queried about his study and proposal at the

beginning of the interview. He said that there is a dire need in redeveloping the

Davao International Airport because the facility is experiencing several

problems that lead to the lousy passenger experience. Also, the proponent

mentioned that to know the needs of the Filipino passengers. They must be

understood first. Their behavior in the facility leads to their passenger

experience. He added that his study is somewhat similar to what the

respondent did in his previous thesis study on redeveloping the city airport.

The respondent was then asked about his planning considerations in his study.

Ar. Steven Chua stated that planning an airport facility is not hard if one will

follow the standards provided by the different associations and the book of

Time Savers. He said that in planning an airport facility, the passenger

convenience must be considered. With this, the proponent explained that his

study would focus on Normative Pedestrian Behavior Theory, wherein it is a

behavioral study that will understand the passengers and know their behavioral

intentions by managing the flow. The respondent was asked about his opinion

on the condition of the Davao International Airport. He said that it is not efficient

because of the heavy passenger traffic and lack of facilities. He agreed that the

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airport needs to be redeveloped. Lastly, he mentioned that in his previous

study, he did not make use of the old terminal in Sasa because the connectivity

from one terminal to another will be hard. Thus, he only focused on the existing

airport terminal in Buhangin.

4.1.5 Interview with Engr. Rex Obcena

A personal interview with Engr. Rex Obcena about the condition of the

Davao International Airport and airport planning considerations was conducted

last July 26, 2019, Friday from 10:39 A.M. to 10:54 A.M. at the office of the

Airport Manager of the Civil Aviation Authority of the Philippines (CAAP) in the

Davao International Airport.

The proponent explained his study and redevelopment proposal at the

beginning of the interview. He stated that there is a need for redevelopment

because the facility is already experiencing congestion and traffic in the

terminal building as well as the airside transit. The respondent was then

prodded about the condition of the Davao International Airport. Engr. Rex

Obcena stated that in terms of capacity, the terminal is already congested. He

provided data about the airport wherein he compared the passengers, cargo,

and flight traffic in the past and the present. Today, he stated that the facility is

catering 92 arriving and departing flights on weekends. Davao International

Airport in the Aerodrome Reference Code of the International Civil Aviation

Organization (ICAO) is a category nine airport. He added that the most

prominent aircraft that the facility can cater today is the Airbus A330. The

respondent was then asked about the difference between the old terminal in

Sasa and the existing terminal today. He answered that the size and standards

were improved. They are stating that the new airport is following international

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rules and guidelines. One problem of the old terminal is the distance of the

terminal to the runway wherein it does not support the minimum distance.

However, the respondent stated that in terms of airport passenger space

standards of the International Air Transport Association (IATA), the current

facility today is not following the Level of Service Standards in the different

areas. The respondent was then asked about the condition of the old terminal

today. He stated that it is currently used by the Mindanao Development

Authority (MinDA) and the air force. Also, the old apron and hangars are used

for the general aviation, agricultural sprayer or stunt planes, and flying school.

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4.1.6 Interview with Engr. Sarah Jane Saladaga

A personal interview with Engr. Sarah Jane Saladaga on the condition

of Davao International Airport and its facilities was conducted last July 26,

2019, Friday from 11:09 A.M. to 11:45 A.M. at the Engineering Department of

the Civil Aviation Authority of the Philippines (CAAP) office located in the Davao

International Airport.

The respondent was asked regarding the condition of the Davao

International Airport at the beginning of the interview. She answered that it is

experiencing congestion in terms of passenger traffic and the current facility is

small due to the number of flights that it caters per day. Another reason for this

problem is that the airport was constructed in the year 2000, and up to the

present, there is still no proper maintenance. She stated that many issues were

raised to the administration, but it takes too long to respond to it. In other words,

the current airport for her is old and deteriorating.

According to the respondent, several studies propose for the future

development of the airport. Five alternate site proposals were presented to the

National Economic and Development Authority (NEDA), namely in the city of

Malita, Panabo, Tagum, Samal, and Davao. However, she stated that they

project that the airport facility can still cater the passengers up to 30 years after.

Supposedly, the redevelopment of the airport must have started in the year

2010 but was postponed due to delays and reasons for the government. Today,

the Department of Transportation (DOTr) has an on-going project for the

redevelopment. They plan to expand or extend the terminal building that caters

the passengers. She mentioned that the facility's design guidelines and

considerations are based on the International Civil Aviation Organization

(ICAO). Although, some guidelines are still not followed, such as an airport

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facility must have at least 1,000 hectares, but the Davao International Airport

only has 209 hectares. In the old terminal during the past, it only has 100+

hectares until the government bought more land after the new terminal. She

stated that the airport's site is already restricted and cannot be expanded.

Questioned about the problem with birds, the respondent said that it is

a common problem in airport facilities. Luckily, the airport's location is not part

of the path of bird migrations. She stated that there are modern machines that

release smoke or fog to keep the animals away. However, it is not present in

the facility today. The management's solution, then, is by providing a wildlife

section unit wherein they will manually address the problem. Another design

solution is to select trees and plants that are not attractant to the birds.

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4.1.7 Interview with Mr. Enrico B. Gonzales

A personal interview and ocular inspection of the airport with Mr. Enrico

B. Gonzales on the condition and problems of the Ninoy Aquino International

Airport was conducted last August 2, 2019, Friday from 11:12 A.M. to 2:23 P.M.

at the Ninoy Aquino International Airport located in Pasay, Metro Manila.

The proponent was asked about the condition of Davao International

Airport at the beginning of the interview. The proponent then explained the

thesis study and his proposal in redeveloping the airport rather than relocating

it to other locations. The proponent stated that there are several airports with

positive passenger experience even though it only has one runway just like in

Davao. After that, the respondent was asked about the condition of the Ninoy

Aquino International Airport (NAIA) and its common problems today. He started

by explaining the four different terminals and their differences. Terminal 1

caters international flights, Terminal 2 provides domestic flights, Terminal 3

caters both domestic and international flights, and Terminal 4, the oldest, is a

budget terminal that offers domestic flights. However, depending on the

season, if one terminal is experiencing a massive volume of trips, there is a

possibility that some aircraft can be transferred to other terminals to avoid

delays, for hassle is the counterstatement of comfort and convenience.

He stated that an airport is just part of the journey. Thus, it should be

seamless to have a positive passenger experience. It is a transit point to one

point to another; therefore, it should be a hub. According to him, good airports

usually have an intermodal facility. With this, he then mentioned that NAIA is

experiencing transportation problems with land travel after getting to the airport.

An example of this is that passengers are forced to use the taxi because of the

lack of transportation services. Another problem that he mentioned about the

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terminals of the airport is that it is already congested, and it should expand to

get more tourists. However, the lot area of the airport is already maximized and

cannot be extended. One major problem of the airport is that there are

communities right beside the airport perimeter. He stated that depressed areas

never impress anybody. However, NAIA and the Davao International Airport

has one common factor, that its approach lights are located in housing

communities. The proponent stated that the rule of having buildings near the

airport should be at least 100 meters from the fence should be followed. The

respondent then agreed and said that airports are the largest source of air

pollutants and noise pollutants. With this, communities that are located near

the airport will have health risks.

The respondent was asked about the considerations of airport planning.

He stated that the proponent should know how tourists decide. The focus must

be on comforting convenience, safety, and security. He mentioned that in

Incheon airport, they provided attractions and entertainments for the

passengers. These are the things that tourists go. The Incheon airport has a

way of improving customer experience, such as the parade of kings, wherein

people showcase the culture of Korea for the people to know and experience

it. Another facility in their airport is the museum and cultural centers for the

passengers. According to him, it has two parts, one is for arts and crafts, and

the other one is a stage for entertainment and clothes. With this, the Incheon

airport is promoting culture and enhancing the passengers' experience and

convenience. Without this, the passengers will be turned off or have a negative

satisfaction rating. Thus, the airport should have a balance. He added that the

proponent must know the demand to compute the needed space for the facility.

Airports should be a form of expression. Thus, it has a chance to promote the

culture of the place because it is the first and last impression of tourists and

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passengers. With proper airport planning, it can attract businesses because

airport users are captured markets.

Lastly, the respondent was asked on how long will NAIA last. He

responded that it is reliable. However, the government is providing provincial

airports so that congestion in NAIA will be reduced. One example of this is the

Clark International Airport. He also mentioned that there is a proposal on how

they can connect NAIA and Clark so that it will be more efficient for the

passengers. Even though the Philippines was left behind in terms of economy,

he stated that surprisingly, based on the survey that KANTAR conducted in

NAIA, the passenger's satisfaction rating is high and passed the standards.

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4.1.8 Interview with Atty. Steve Y. Dicdican

A personal interview with Atty. Steve Y. Dicdican on the redevelopment

project and condition of Mactan-Cebu International Airport was conducted last

July 30, 2019, Tuesday from 8:47 A.M. to 8:56 A.M. at the office of the General

Manager of Mactan-Cebu International Airport Authority (MCIAA) in the

compound of Mactan-Cebu International Airport in Cebu.

The proponent started the interview by explaining the condition of

Davao International Airport and his study on the proposed redevelopment of

the facility. He stated the common problems of the facility, such as being too

small today, inefficient passenger experience, and lack of facilities. The

proponent mentioned that it needs to be improved the same way as the

Mactan-Cebu International Airport (MCIA). The respondent was then asked

about the condition of the MCIA. He stated that in terms of safety, the facility is

a certified aerodrome. He added that Terminal 2 is in excellent condition after

the redevelopment. However, Terminal 1 is experiencing problems but is being

addressed by the on-going redevelopment. Atty. Steve added that the common

problem and reports in the operation department are parking congestion. The

airport's capacity and parking are not enough, and their solution to it is

expansion. Another problem with the facility is the lack of airport equipment,

specifically on the airside. However, with the recent and on-going

redevelopment, he said that the authorities are slowly providing the said

equipment.

According to Atty. Steve, the MCIA is following the International Civil

Aviation Organization (ICAO) standards in planning the facility. He also

mentioned that the Cebu authorities have a plan to reclaim the Tibo area to

provide an emergency airstrip. The respondent added that other common

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problems in the facility are animal problems such as birds, dogs, and cats. He

stated that the airport is located near Elango Island, wherein it is a bird

sanctuary. Transportation problems are also a problem because the airport is

located far from the city and is causing heavy traffic. However, he stated that

the information system of the MCIA has improved due to the redevelopment.

Lastly, the respondent mentioned that MCIA only has a single runway the same

with Davao International Airport. Their solution for the airside congestion is to

provide more taxiway.

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4.1.9 Interview with Ma. Vilma Belches

A personal interview with Ma. Vilma Belches on the proposed

redevelopment of Davao International Airport by the Udenna Infrastructure

Corporation was conducted last July 31, 2019, Wednesday from 2:37 P.M. to

3:14 P.M. at the Udenna Infrastructure Corporation office in Bo. Obrero, Davao

City.

The proponent started the interview by explaining his study and

proposal about the redevelopment of the Davao International Airport and the

importance of understanding the behavior of the people. The respondent was

then inquired about their company's bid for renewal and the condition of the

said facility. She stated that in terms of shape, the designed capacity of the

airport today is 2-3 million per year. However, it was already breached two

years ago, and as of 2018, the total passengers catered was 4.4 million. The

UDENNA's driver for the design is the volume or the projected traffic. If the

facility today provided 4 million, they propose to cater 15 million passengers in

the next 30 years. In terms of design capacity, the facility is already congested

and must be updated or improved because Davao has a more prominent role

aside being the gateway of Mindanao. It is also considered to be the gateway

of the ASEAN Brunei Darussalam-Indonesia-Malaysia-Philippines (BMIP)

southeast Asia connectivity since we are nearest to Indonesia and Malaysia.

Unfortunately, the number of international flights were not maximized and are

only a few compare to Aklan and Clark. Therefore, international passengers

are not enough. She then added that the existing common problem is the

capacity of the terminal may it be airside and landside. Their project proposal

is the reconfiguration of the pier in terms of the landside congestion because

the Davao International Airport still has available space for expansion and area

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for improvement for the airside congestion by providing the parallel taxiway.

She comments that the length of the runway is adequate. However, every time

airplanes land on track 5 and 22, the pilots will try to reach the middle of the

runway so that they will not make a U-turn due to the lack of taxiways, causing

the plane to break immediately.

She stated that the convenience of the passengers in the current

terminal is terrible. There are not much commercial and retail choices in the

facility compare to Manila and Cebu airport. The decision of food service

provider in Davao airport is still the same as before, and not one famous fast-

food chains are available. Another problem is that the check-in area is

congested, and if another airline does its operations, the counters will be

cramped. Their proposal in the redevelopment is to apply the Common Use

Terminal Equipment (CUTE) system in baggage and check-in counters

wherein it enables the airline company to use different shelves and not be

limited to the same table forever. Also, the apron or the parking space of the

aircraft is only limited. There are only four boarding bridges in Davao, but the

UDENNA company foresees that that facility can be maximized up to 11

boarding bridges and 15 aprons. Their priority is the flow in the terminal, making

the forecasted volume of passenger traffic one of their primary considerations.

She said that as much as possible, the journey time of entering the airport until

the departure is only for a short time. Their key performance indicator is the

queueing time and security. With this, the capacity will be increased, and at the

same time, the passenger experience will be enhanced.

In their proposal, they will provide a pedestrian plaza for the meeters

and greeters. It will also be an area for the families that compromise their safety

at the same time. This plaza will also have the potential to be income-

generating due to the commercial and business opportunities to be offered. The

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respondent was then asked about the difference between the old airport and

the current airport. She stated that in terms of size, the airport today is more

significant and offers some international standards. However, the accessibility

in the old airport in Sasa is small and highly dense, making it hard to travel for

the access road. In the first and second phase of their proposal, they did not

make use of the old terminal, but it can be used for general aviation such as a

flying school. In their own opinion, it is better to redevelop today than to relocate

because there is still space for improvements. Their primary focus is to

reconfigure the existing airport into a flexible design for the passenger traffic to

be efficient.

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Experience through Normative Pedestrian Behavior Theory

4.1.10 Interview with Mr. John Paul Valle

A personal interview with Mr. John Paul Valle on the safety guidelines

and conditions of Mactan-Cebu International Airport was conducted last July

30, 2019, Tuesday from 1:38 P.M. to 2:01 P.M. at the office of Safety

Management System of Mactan-Cebu International Airport Authority (MCIAA)

in the compound of Mactan-Cebu International Airport in Cebu.

The proponent started by explaining the importance of the proposed

redevelopment of Davao International Airport and its existing conditions. The

respondent was then asked about the state of the Mactan-Cebu International

Airport. He said that the airport is at par with international standards. The airport

had a Public-Private Partnership (PPP) project with GMR Infrastructure, a

global company who specializes in constructing airports, who partnered with

Megawide Construction Corporation of the Philippines, their Filipino

counterpart. He stated that GMR holds 40% of the operation while Megawide

has 60%. The said company designed Hyderabad airport and New Delhi airport

at India and is part of the top 10 airports. When it comes to technology, the

Terminal 2 (international) of MCIA is offering three systems with no contact with

the immigration officer for faster transactions.

He also stated that part of the Concession Agreement (CA) of the PPP

is that GMR will maintain the airport facility. He mentioned that they have 24

parameters in the design to be followed, some of which are: enough parking,

keeping number of check-in counters, immigration, price of products, local feel

within the facility, time of baggage carousel should not be more than 10

minutes, availability of taxi, attitudes of personnel, and wayfinding. With this,

GMR provided an independent auditor to check the conditions of the said

parameters. All CA must then be at least 4/5 rating. According to him, GMR

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used ArcPort, modern software that manages the airport flow, to know how

many check-in counters, boarding gates, and immigration counters to be

provided. He also stated that the airport's design is free to flow. It is designed

to soothe the number of passengers and flights with the use of the said

software.

Additionally, the Mactan-Cebu International Airport has the Airport

Operation Command Center (AOCC) that the Manila and Davao airport do not

have. It is a room full of CCTVs and different security systems to enhance

safety in the facility. The current redevelopment of Terminal 1 (domestic) is

scheduled to be finished by the end of the year 2019. He stated that the airport's

existing runway can still handle operations up to 10 years from now. Lastly, he

mentioned that with the redeveloped MCIA, it is designed for 12 million

passengers annually, domestic and international.

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4.1.11 Interview with Mr. Christian D. Cambaya

A personal interview with Mr. Christian D. Cambaya on the

redevelopment or relocation of the Davao International Airport was conducted

last July 31, 2019, Wednesday from 3:56 P.M. to 4:13 P.M. at the Davao City

Investment Promotion Center office located in Magsaysay Park, Davao City.

The proponent started the interview by stating the study and the

importance of redeveloping the Davao International Airport. The respondent

was then probed about the government's plan on the airport whether they

would redevelop it or relocate it. According to Mr. Christian D. Cambaya, the

Regional Development Council (RDC) officials proposed a new airport study.

This study was introduced in five different locations, namely: Davao, Samal,

Digos, Panabo, and Tagum. They plan to reduce the congestion problem in the

current airport and provide other airports in the region. The respondent stated

that the government will compare the five different site location and will choose

the best one. Airports are considered to be a business opportunity, and he said

that the said cities wanted their city to be selected. He also mentioned that the

proposed site in Davao is located in Callawa. However, if the RDC will choose

the location, the proposal will still take place in ten years or more. The

respondent then added that there is an on-going Public-Private Partnership

(PPP) project for the redevelopment of the Davao International Airport. The

Udenna Infrastructure Corporation will be the one who will manage the

reconstruction. He concluded that the corporation's project proposal would

have air side and land side redevelopments, expansion and reconfiguration of

the terminal building, parallel taxiway to improve the runway, and modern

airport technologies to improve the passenger experience within the facility.

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4.1.12 Interview with Mr. Nicarter N. Rivas and Ma. Christina Matonizo

A personal interview with Mr. Nicarter N. Rivas and Ma. Christina

Matonizo on the pedestrian behaviors and common problems that are

experience in the Mactan-Cebu International Airport was conducted last July

30, 2019, Tuesday from 9:01 A.M. to 9:19 A.M. at the office of Public Affairs

Division of Mactan-Cebu International Airport Authority (MCIAA) in the

compound of Mactan-Cebu International Airport in Cebu.

The proponent started by explaining his study and the importance of

understanding pedestrian behaviors in the facility. The respondents were then

asked about the condition and common problems of the airport. Mr. Nicarter N.

Rivas stated that there are congestion problems in Terminal 1 (domestic) due

to the renovation while the Terminal 2 (international), which started its operation

last July 2018, is very efficient. Ma. Christina Matonizo added that the results

of the survey conducted about customer satisfaction were very satisfying. The

approval rating was high due to the redevelopment that provided the people's

needs. However, boarding tubes still lack in Terminal 1 resulting in the use of

bus or shuttle services as their solution is going to the plane, while Terminal 2

has several boarding tubes. Asked about on how long the facility will last, they

said that it would last as long as the government will make use of it. However,

because of the fluctuation of flights in the facility, there is a government

proposal wherein an airstrip will be placed in the Bantayan Island, Cebu, to

address airside congestion by catering the small-sized airplanes there. The

respondent stated that the delays within the facility are improving because of

the renovation. Terminal 1 will provide a passenger village wherein they can

relax and satisfy their needs with their families. Mr. Rivas’ follow up insight was

that the airport is located away from the main downtown area of Cebu. It

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resulted in a positive and negative impact. An advantage of that is that there

will be no building height like in Davao while the disadvantage of which is that

the traffic caused outside the airport facility.

Being the senior public relations officer of the MCIAA, the proponent

then, asked Mr. Rivas about the problems and concerns that are present in the

facility. Common behavioral issues of the passengers in the facility are the

missing place of their things and rude employees. These behaviors will lead to

unsatisfactory feeling and bad passenger experience. Their solution to this is

to provide a customer care center in the facility so that concerns and problems

can be catered.

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4.1.13 Interview with Dr. Nelly Limbadan

A personal interview with Dr. Nelly Limbadan on the problems related

to stress in existing airports, the reaction of people towards stress, and how to

address different stress was conducted last August 6, 2019, Tuesday from 5:02

P.M. to 5:33 P.M. at her office in the Social Science Department of Ateneo de

Davao University.

The proponent started the interview by explaining the study and its

importance on understanding the different Filipino behaviors in the proposed

redeveloped facility. The respondent was then asked about the different Filipino

practices. She stated that Filipinos move in groups and are very collective

people, unlike Europeans or Americans, who is an individualist. Filipinos are

also very relational people. Unfortunately, according to her, there are many

Filipino first timers at the airport. With this, they tend to talk very loudly, act like

they own the airport, and do not follow the rules or instructions. For many

people, traveling is another exciting activity. However, she explained that

Filipinos must respect others because there are people who travel for business

and not for leisure. Thus, they get irritated or stressed out with other

unnecessary behaviors. Another standard expression of first time Filipino

travelers is that they bring the things that they want, in the end, other things are

not allowed, thus, causing them distress. The respondent was asked about her

opinion about the Davao International Airport. She stated that the airport does

not serve the people efficiently today because it is too small, especially for the

number of flights internationally. The airport today is also lacking individual

facilities, to think that it should be at par with international standards. In her own

opinion, the facility today is cramped and in need of expansion.

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The respondent was prodded about the common problems in the airport

after she stated that she travels at least twice a week. For her, the air-

conditioning is too bad, there are few comfort rooms, the public address system

is terrible, and there are not many charging outlets offered. However, she

complimented the airport for having a breastfeeding area. She added that the

condition of the airport stays the same. While it is expanding, it is getting

smaller because nothing has been done to improve it. She then stated that

when people are bored, tired, and stressed, Davao International Airport is not

the place to be on staying longer. The airport is just a temporary stop for waiting

to arrive at the next destination. Thus, waiting is not a very good thing to do,

especially if it is delayed. She stated that people are generally impatient. If

delayed, they get stressed out. People tend to get anxious because they do not

want to stay in a crowded place. She stated that if a pedestrian is flying with a

group of friends; they usually do not mind if it is delayed because they can

interact with them. However, it is different for businesspeople who have a

purpose in their travel, it is essential for them, and every moment counts. In

terms of behavioral aspects, she said that it is a need base.

The different behavioral aspect in an airport is that if the place is not

efficient, it is highly irritable. However, if the airport is beautiful, then they will

feel the other way. The respondent was asked about what are the different

Filipino in airports. She said that it varies because people have needs, and if it

is satisfied, they will feel better. However, if they will not feel satisfied, they will

complain. The satisfaction level of passengers is fundamental in terms of

Filipino behaviors. Afterward, the respondent was asked on how to address

different Filipino practices. She then stated that primarily, designers need to

understand the passengers first. Understanding the changing profile of Filipino

behaviors in the airport is vital. The respondent asked the proponent on what

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his reaction is if stressed. The proponent then answered that he tends to get

annoyed, mad, and will rant. Being irritable equates to bad passenger

satisfaction. Normal stressors at the airport are the lack of facilities. If the flight

gets delayed, people do not want to leave the airport so that they will find their

needs at the airport. For example, if people want to eat, they will find their needs

at the airport. However, if there are no different choices in the airport or the

queue is long, the stress will escalate because the cause of stress is not

addressed.

Lastly, she stated the there are two types of stress: eustress and

distressed. Eustress is positive pressure; it is the anxiety that people are

looking forward to while distressed is the negative stress. However, stress is

caused by many factors. Although the environment and the surrounding can be

a factor in contributing or relieving pressure, the proponent must understand

the psychology of traveling people. She mentioned that the proponent must

also address the importance by knowing the stress and provide intervention.

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4.2 PRESENTATION OF RESULTS ACQUIRE FROM INFORMAL INTERVIEWS

4.2.1 Interview with CAAP Davao Officer

A Civil Aviation Authority of the Philippines (CAAP) Davao officer stated

that there is a redevelopment project that will start on July 2019. The

Department of Transportation (DOTr) will provide 700 million. Two boarding

tubes will be bought worth 150 million each while the remaining 400 million will

be used for expansion of the terminal building.

4.2.2 Interview with MIAA Employee

An employee of the Manila International Airport Authority (MIAA) of

Ninoy Aquino International Airport said that the facility is not efficient and

culturally accommodating. The facility lacks maintenance; it has no character,

and not elderly-friendly. Another problem is that it is congested, and there is no

space for expansion; that is why provincial airports are provided as an

extension.

4.2.3 Interview with MCIA Security Officer

A security officer of the Mactan-Cebu International Airport (MCIA) said

that airports being an open public space must have heavy security. However,

the threats in the facility are monitored with the help of the intel, the Philippine

National Police (PNP), and the officers dressed as civilians. If there are

suspicious people, these people will report them to the authorities.

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Architecturally, designers may provide bigger spaces and less obstruction to

have better vision.

4.2.4 Interview with CAAP Davao Officer

A Civil Aviation Authority of the Philippines (CAAP) Davao officer stated

that airport runways are named according to the degrees so that pilots will know

where to land. Pilots need to disembark and depart against the wind to take

control. If planes go with the wind's flow, chances are the aircraft will be pushed

upward while landing. Additionally, he mentioned that the Davao International

Airport has runway 05 and 23.

4.2.5 Interview with Mr. Roberto Amad Guipitacio

Mr. Roberto Guipitacio, an AirAsia Davaa aircraft mechanic, stated that

the problems in the Davao International Airport are congestion in passenger

terminal building, trucks queueing to the cargo terminal, inadequate air-

conditioning, toilet malfunction, frequent breakdown of equipment, and lack of

retail and food options in the airport. These problems must be provided with

solutions to improve the efficiency of the facility.

4.2.6 Interview with AdDU Psychology Scholar

Generally, people are drawn to warm colors and light, so architects can

use this consideration to invite people into one direction. Also, natural light

makes people feel healthier and better about their surroundings, and a happier

person will spend more money than someone anxious.

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4.2.7 Interview with Mr. Takeshi Maeda

Mr. Takeshi Maeda, a Japanese traveler, stated that in some culture

like Japan, they are conscious of their time, and people move fast to go to their

respective destinations compared to Filipinos. Another observation is that the

Japanese tend to walk in a straight line while the Filipinos walk side by side.

4.3 PRESENTATION OF RESULTS ACQUIRED FROM SURVEY

QUESTIONNAIRES

The survey questionnaires that will be distributed to the airport users will have

an essential role in understanding the connection between Filipino behavior and the

impact towards the airport passenger experience. Results based on the survey

questionnaires were distributed to 258 respondents during the dates of August 9-16,

2019. The survey was done to determine the stress-related problems inside the airport

and the facilities or amenities they preferred to have in order to improve passenger

efficiency. However, to guide the proponent in arranging the results in an organized

way, the survey questions will be presented accordingly through five classifications, as

mentioned below:

1. Questions about the respondent’s airport assessment

2. Questions about the different Filipino behaviors in airports

3. Questions about Davao International Airport passenger experience

4. Questions about the stressors in the airport

5. Questions about route and activity location

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4.3.1 Questions about the respondent’s airport assessment

• Gender:

Question: Please state your gender

31%

69%

Female Male

Figure 4.1 Gender of the Respondents

Based on the survey, 31% (80) of the respondents stated that

they were male, and 69% (178) stated that they are female. This data

shows that most of the airport users questioned are female.

• Age:

Question: Please state your age

11% 18%
25%

46%

15-18 years old 19-25 years old 26-40 years old 41 years old and above

Figure 4.2 Age of the Respondents

Based on the survey, 18% (46) are at the age of 15 to 18, 46%

(119) are at the age of 19 to 25, 25% (65) are at the age of 26 to 40,

and ages above 41 are at 11% (28). This data shows that most of the

airport users that were questioned is at the age of 19 to 25 or the youths.

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Question: Have you tried travelling in the airport with persons


with disability?

26%

74%

Yes No

Figure 4.3 Travelling with Persons with Disability

Based on the survey, 26% (67) of the respondents stated that

they have tried traveling with Persons with Disability (PWD), and 74%

(191) stated that they have not. This data shows that only some of the

respondents have tried traveling in the airport with Persons with

Disability.

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Question: Whom are you normally travelling with?

14% 5% 16%

65%

Alone With fam with friends with colleagues

Figure 4.4 Travelling companion

Based on the survey, 16% (41) of the respondents usually travel

alone, 65% (168) travels typically with their family, 14% (35) travels

typically with their friends, and 5% (14) usually are traveling with their

colleagues. This data shows that respondents regularly travel for

leisure.

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Question: How many times have you travelled via Davao


International Airport?

21%

10%
69%

Once Twice Thrice or more

Figure 4.5 Travel frequency via Davao International Airport

Based on the survey, 21% (54) of the respondents only used the

facility once, 10% (27) used the facility twice, and 69% (177) used the

facility more than thrice. This data shows that the respondent’s

answers, behaviors, and opinions will be based on their repetitive use

of the facility.

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Question: Have you travelled internationally via Davao


International Airport?

34%

66%

Yes No

Figure 4.6 Travelled internationally via Davao International Airport

Based on the survey, 34% (89) of the respondents have traveled

internationally via Davao International Airport, while 66% (169) have

not. This data shows that more than half of the respondents have not

used the international portion of the facility.

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Question: What is your trip purpose?

7%

93%

Business Non business

Figure 4.7 Trip Purpose

Based on the survey, 7% (17) of the respondents stated that

their trip purpose in traveling is for business, while 93% (241) stated

that their trip purpose is non-business or for leisure. This data shows

that most of the respondents travel for entertainment or family outings.

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Question: How early do you arrive in the airport before the


departure time?

9%
43%

48%

less than 2 hrs 2hrs≤3hrs more than 3hrs

Figure 4.8 Arrival Time before Departure

Based on the survey, 43% (112) of the respondents stated that

they arrive in the airport less than 2 hours, 48% (123) stated that they

arrive more than 2 hours but less than 3 hours, and 9% (23) stated that

they arrive more than 3 hours before the departure time. This data

shows that the majority arrives at the airport for more than 2 hours but

less than 3 hours.

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Question: What are the reasons on why you prefer to arrive in


the airport earlier?

11% 16%

39% 34%

Shopping options Food and drink options Exhibitions and entertainment Other

Figure 4.9 Reasons to Arrive Earlier

Based on the survey, 16% (43) of the respondents stated that

they will arrive in the airport earlier if there more shopping options

offered, 34% (87) will arrive earlier if there are more food and drink

options offered, and 39% (100) will arrive earlier if there are exhibitions

and entertainments offered. However, 11% (28) of the respondents

stated their other reasons to arrive at the airport, such as they do not

want to miss their flight. This data shows that providing more amenities

and facilities for the users will help improve the passenger experience.

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Question: What is your frequently used access mode going to


the airport?

4%
37%
55%

4%

Private vehicle Rental Vehicle Taxi Jeepney then walk

Figure 4.10 Mode of transportation

Based on the survey, 55% (141) of the respondents stated that

they use private vehicles going to the airport, 4% (10) stated that they

use rental vehicle going to the airport, 37% (95) stated that they use

taxis, and 4% (12) stated that they use jeepney going to the airport

highway and then walk to the terminal building. This data shows that

most of the respondents use private vehicles as their mode of

transportation going to the airport. The airport today is anti-poor for

there are no other modes of transportation available but private vehicles

and taxis.

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Question: What guided you in the airport as your wayfinding?

22%
45%
5%

28%

Signages Landmarks Radio information Information screens

Figure 4.11 Wayfinding Guide

Based on the survey, 45% (186) of the respondents stated that

signages guide them in the facility, 28% (115) stated that landmarks

guide them in the facility, 5% (21) stated that radio information guides

them in the facility, and 22% (89) stated that information screens guide

them in the airport. This data shows that next to signages, passengers

are guided in places by landmarks. With this, the proponent will

incorporate Filipino culture as a landmark in the facility.

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Question: Do you have knowledge with regards to Mindanao


culture?

31%

69%

Yes No

Figure 4.12 Mindanao Culture knowledge

Based on the survey, 69% (178) of the respondents stated that

they do not know the Mindanao culture, while 31% (80) stated that they

have. This data shows that more than half of the respondents do not

know about the Mindanao culture. Thus, incorporating it in the facility

will help promote it and will provide new knowledge for the passengers.

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4.3.2 Questions about the different Filipino behaviors in airports

Question: Do your friends/relatives accompany you going to


the airport?

always 92

sometimes 61

often 52

seldom 25

never 28

0 20 40 60 80 100

Figure 4.13 Filipino behavior of accompanying in the airport

Based on the survey, 36% (92) stated they get accompanied in

the airport always, 24% (61) gets accompanied sometimes, 20% (52)

gets accompanied often, 10% (24) gets accompanied seldom, and 10%

(28) never gets accompanied going to the airport. This data shows that

most of the Filipino passengers are being accompanied by going to the

airport. Thus, an area where people can bond with their loved ones

must be provided.

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Question: Do your friends/relatives fetch you when arriving at


the airport?

always 120

sometimes 45

often 50

seldom 17

never 26

0 20 40 60 80 100 120

Figure 4.14 Filipino behavior of fetching in the airport

Based on the survey, 47% (120) of the respondents stated they

always get fetched in the airport when arriving, 17% (45) gets fetched

sometimes, 19% (50) gets fetched often, 7% (17) gets seldom, and 10%

(26) never gets fetched when arriving in the airport. This data shows

that most of the Filipino passengers are being accompanied by going

to the airport. Thus, a meeters and greeter area must be provided.

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Question: Do you walk side by side with your companion?

always 102

sometimes 77

often 47

seldom 17

never 15

0 20 40 60 80 100 120

Figure 4.15 Filipino behavior of walking side by side

Based on the survey, 40% (102) of the respondents stated that

they always walk side by side, 30% (77) walk side by side sometimes,

18% walk side by side oftentimes, 7% (17) walk side by side seldom,

and 5% (15) never walk side by side with their companion in the facility.

This data shows that most of the Filipino passenger walk side by side

in the facility. Thus, hallways must be broad enough not to cause

passenger traffic.

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Question: Do you rush in line in the boarding gate when the


boarding time begins?

always 30

sometimes 61

often 66

seldom 49

never 52

0 10 20 30 40 50 60 70

Figure 4.16 Filipino behavior of rushing in line

Based on the survey, 12% (30) of the respondents stated that

they always rush inline in the boarding gate, 24% (61) stated they

sometimes rush in line, 26% (66) stated they rush in line oftentimes,

19% (49) stated that they rush in line seldom, and 19% (52) stated that

they never rush inline in the boarding gate when the boarding time

begins. This data shows that most of the Filipino passenger rush in the

boarding gate. Thus, adequate space in the area and a proper

bottleneck to control the passenger efficiently must be considered in

planning the facility.

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Question: Do you wait near the boarding gate?

always 95

sometimes 56

often 69

seldom 28

never 10

0 20 40 60 80 100

Figure 4.17 Filipino behavior of waiting near the gate

Based on the survey, 37% (95) of the respondents stated that

they always wait near the boarding gate, 22% (56) stated that they

sometimes wait near the boarding gate, 26% (69) stated that they wait

near the boarding gate often, 11% (28) stated that they seldom wait

near the boarding gate, and 4% (10) stated that they never wait near

the boarding gate. This data shows that most of the Filipino passengers

wait near the boarding gate. Thus, an adequate number of chairs must

be provided near the boarding gate, and retail or food options must be

provided near the boarding gate.

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Question: Do you buy items such as pasalubong in the


airport?

always 27

sometimes 51

often 54

seldom 74

never 52

0 10 20 30 40 50 60 70 80

Figure 4.18 Filipino behavior of buying pasalubong

Based on the survey, 10% (27) of the respondents stated that

they always buy items such as pasalubong in the airport, 20% (51)

stated that they buy there sometimes, 21% (54) stated that they buy

there oftentimes, 29% (74) stated that seldom buy there, and 20% (52)

stated that they never buy items in the airport. This data shows that

most of the Filipino passengers buy items at the airport. Thus,

commercial spaces for different choices of retail outlets and local outlets

must be provided.

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Question: Do you practice Filipino Time (being late) in the


facility?

always 6

sometimes 32

often 33

seldom 55

never 132

0 20 40 60 80 100 120 140

Figure 4.19 Filipino behavior of being late

Based on the survey, 2% (6) of the respondents stated that they

always practice Filipino Time (being late) in the facility, 12% (32) stated

that they sometimes practice it, 13% (33) stated that the practice it

oftentimes, 21% (55) stated that they seldom practice it, and 52% (132)

stated that they never practice Filipino Time in the airport. This data

shows that most of the Filipino passengers do not practice being late at

the airport. However, proper design of pedestrian flow must be

considered to improve passenger experience and reduce pedestrian

traffic.

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Question: Do you use your phones and devices while walking


in the airport?

always 85

sometimes 87

often 41

seldom 25

never 20

0 20 40 60 80 100

Figure 4.20 Filipino behavior of using cellphones while walking

Based on the survey, 33% (85) stated that they always use their

phones and devices while walking in the airport, 34% (87) stated that

they sometimes use their devices while walking, 16% (41) stated that

they use their devices often while walking, 10% (25) stated that they

seldom use their devices while walking, and 8% (20) stated that they

never use their phones and devices while walking in the airport. This

data shows that most of the Filipino passengers are distracted while

walking in the facility. Thus, less obstruction and free flow design must

be incorporated into the facility to avoid passenger traffic.

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Question: Do you take pictures or selfies in the airport?

always 51

sometimes 73

often 44

seldom 42

never 48

0 10 20 30 40 50 60 70 80

Figure 4.21 Filipino behavior of taking pictures

Based on the survey, 20% (51) of the respondents stated that

they always take pictures or selfies in the airport, 28% (73) stated that

they sometimes take pictures, 17% (44) stated that they take pictures

oftentimes, 16% (42) stated that they take pictures seldom, and 19%

(48) stated that they never take pictures or selfies in the airport. This

data shows that most of the Filipino passengers may cause pedestrian

traffic when they stop to take pictures. Thus, adequate space in the area

must be considered to avoid congestion

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Do you make a circle whenever you are talking to your friends?

always 21

sometimes 62

often 66

seldom 42

never 67

0 10 20 30 40 50 60 70

Figure 4.22 Filipino behavior of pakikisama

Based on the survey, 8% (21) of the respondents stated that

they always make a circle when talking with friends in the facility, 24%

(62) stated that they sometimes make a circle when talking, 26% (66)

stated that they often make a circle when talking, 16% (42) stated they

seldom make a circle when talking, and 26% (67) stated that they never

make a circle when talking with friends in the facility. This data shows

that most of the Filipino passenger practice the behavior of pakikisama

and occupies a prominent space whenever they make a circle with their

company. Thus, the Level of Satisfaction (LOS) of the International Air

Transport Association (IATA) must be considered in planning to know

the adequate space that passengers need in different areas of the

facility.

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4.3.3 Questions about Davao International Airport passenger experience

Question: What do you like about Davao International Airport


compared to other airports you have been to?

Nothing 5
Comfortable 112
Relaxed 81
Safe 184
Close to home/city 157
Not as busy 109
Spacious and open 49
Small 46
Clean 164
Easy access/to get around 149

0 50 100 150 200

Figure 4.23 Davao International Airport advantages compared to other

airports

Based on the survey, most of the respondents agreed that

Davao International Airport has advantages compared to other airports

they have been. These advantages are ranked accordingly: 71% (184)

stated that it is Safe, 64% (164) stated that it is Clean, 61% (157) stated

that it is Close to home or city, 58% (149) stated that getting around is

easy, 43% (112) stated that it is Comfortable, 42% (109) stated that it

is not as busy, 31% (81) stated that it is relaxed, 19% (49) stated that it

is Spacious and open, and 18% (46) stated that it is Small. However,

2% (5) stated that they have nothing to like in the Davao International

Airport compared to another airport they have been. This data shows

that even though the facility is experiencing congestion and other

problems, it still has advantages.

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Figure 4.24 Davao International Airport facility services rating based on

customer satisfaction

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Based on the survey, the respondent's rating with the facility

services of the Davao International Airport is 3.04 out of 5 stars. The

rating system was divided into six different facility services based on the

International Air Transportation Association's (IATA) global passenger

satisfaction survey. The rating of the different attributes are the

following: Overall check-in rating is 2.94 out of 5 stars, overall security

rating is 3.14 out of 5 stars, overall convenience rating is 2.97 out of 5

stars, overall ambiance rating is 3.10 out of 5 stars, overall basic

facilities rating is 3.01 out of 5 stars, and overall mobility rating is 3.16

out of 5 stars. With these results, the overall facility services of Davao

International Airport are 3.04 out of 5 stars. This data shows that the

passengers rating in the facility is most likely neutral.

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4.3.4 Questions about the stressors in the Davao International Airport

Figure 4.25 Davao International Airport passenger efficiency rating

Based on the survey, the respondent's rating with their

passenger experience in the Davao International Airport is 3.31 out of

5 stars. The passenger journey in the survey consisted of 8 areas. The

rating of these areas is the following: Entrance experience is 3.29 out

of 5 stars, Payment experience is 3.33 out of 5 stars, Check-in

experience is 3.12 out of 5 stars, Bag drop experience is 3.48 out of 5

stars, Security experience is 3.24 out of 5 stars, Border control or

immigration experience is 3.46 out of 5 stars, Arrival experience is 3.36

out of 5 stars, and Parking experience is 3.24 out of 5 stars. With these

results, the overall passenger experience rating in the Davao

International Airport is 3.31 out of 5 stars. This data shows that the

passengers' experience is neutral; they are between being satisfied and

unsatisfied. However, the proponent can help improve the passenger

experience by improving the passenger flow.

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Question: Which of the following makes you feel stressed and


worried at an airport?

Never felt stressed in the airport

Other 13

The employees 52

Long queues 113

Lack of airport facilities 93

No available seats 115

Controlling/looking after children 35

Getting lost in the airport 72

Finding somewhere to park 50

Catching my connecting flight 66

Getting searched 59

Not knowing where my gate is 107

Not getting to my gate on time 106

Missing my flight 135

Flight being delayed 227

0 50 100 150 200 250

Figure 4.26 Stressors in the airport

Based on the survey, not one of the respondents will never feel

stressed in the Davao International Airport. The following stressors that

make passengers worried and stressed in the facility are ranked

accordingly: 88% (227) agreed to their flight being delayed, 52% (135)

agreed to missing their flight, 45% (115) agreed to having no available

seats, 44% (113) agreed to long queues, 41% (107) agreed to not

knowing where their gate is, 41% (106) agreed to not getting to the gate

on time, 36% (93) agreed to lack of airport facilities, 29% (50) agreed

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to finding somewhere to park, 28% (72) agreed to get lost in the

airport, 26% (66) agreed to catch their connecting flight, 23% (59)

agreed to get searched, 20% (52) agreed to the employees, and 14%

(35) agreed to control or to look after children. While 5% (13) stated that

other reasons would make them feel stressed in the airport, such as

their companion's behavior. This data shows that many stressors can

be found in the facility. These problems may lead to a lousy passenger

experience; thus, the stress must be addressed.

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Question: Which of the following do you think would improve your


expeerience in airports?

better airport facilities 148

supervised children's entertainment area 100

more signposts or signages 144

more landscapes in the facility 114

more shopping choices 101

easier access to gates 109

more relevant and frequent flight updates 149

less people 74

access to a lounge 127

quiet and peaceful environment 125

more check in desks 120

first class facilities regardless of class 128

more and better seats 173

cheaper and nicer food 161

less queuing 148

0 20 40 60 80 100 120 140 160 180

Figure 4.27 Factors to be considered to improve airport experience

Based on the survey, the respondents agreed that there are

factors that can be considered to improve their stress caused by the

stressors of the airport. These factors that would improve their

passenger experience are ranked accordingly: 67% (173) agreed to

more and better seats, 62% (161) agreed to cheaper and more delicate

food, 58% (149) agreed to more relevant and frequent flight updates,

57% (148) agreed to better airport facilities, 57% (148) agreed to less

queueing , 56% (144) agreed to more signposts or signages, 49% (127)

agreed to access to a lounge, 49% (128) agreed to first class facilities

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regardless of class, 48% (125) agreed to quiet and peaceful

environment, 46% (120) agreed to more check in desks, 44% (114)

agreed to more landscapes in the facility, 42% (109) agreed to more

accessible access to gates, 39% (101) agreed to more shopping

choices, 39% (100) agreed to supervised children's entertainment area,

and 28% (74) of the respondents agreed to have fewer people would

improve their experience. This data shows the different considerations

to be followed to improve the passenger experience and stress of the

airport users.

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4.3.5 Questions about the Route and Activity Location

Question: Do you plan your activities in the airport before


doing it?

32%

68%

Yes No

Figure 4.28 Planning airport activities beforehand

Based on the survey, 32% (82) of the respondents stated that

they do not plan their activities before doing it and 68% (176) stated that

they plan their activities before doing it. This data shows that most of

the Filipino respondents are planning their activities.

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Question: In what orientation do you prefer when walking?

15%

85%

Right Left

Figure 4.29 Walking orientation

Based on the survey, 15% (38) of the respondents stated that

they prefer walking on the left side, and 85% (220) stated that they

prefer walking on the right side. This data shows that most of the Filipino

respondents prefer walking on the right.

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Question: How long do you usually stay in the airport?

11%
33%

56%

less than 2 hrs 2hrs ≤ 3hrs more than 3 hrs

Figure 4.30 Duration time staying in airports

Based on the survey, 56% (145) of the respondents stated that

they usually stay in the airport less than two hours, 33% (85) stated that

they stay in the airport more than two hours but less than three hours,

and 11% (28) stated that they stay in the airport for more than three

hours. This data shows that most of the Filipino respondents are staying

in the facility for less than two hours.

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Question: In what time of the day or week do you prefer when


travelling?

32%
51%

17%

Morning Afternoon Evening

Figure 4.31 Preferred travel time

Based on the survey, 51% (132) of the respondents stated that

they prefer traveling in the morning, 17% (44) stated that they prefer

traveling in the afternoon, and 32% (82) stated that they prefer traveling

in the evening. This data shows that most of the Filipino respondents

prefer traveling in the morning.

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Question: Is visibility an important factor when choosing your


routes?

8%

92%

yes no

Figure 4.32 Importance of visible route

Based on the survey, 8% (21) of the respondents stated that

visibility is not an essential factor in choosing their routes while 92%

(237) stated that visibility is vital in choosing their routes. This data

shows that most of the Filipino respondents agree that visibility is an

essential factor in choosing their routes.

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Question: Is travel time (walking time + waiting time) an


important factor in queuing?
0%

100%

yes no

Figure 4.33 Importance of travel time

Based on the survey, all of the 258 respondents stated that

travel time (walking time plus waiting time) is an essential factor in

queueing. This data shows that all of the Filipino respondents agree

that travel time is essential.

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Question: Is the walking distance a factor for choosing your


route?

20%

80%

yes no

Figure 4.34 Importance of distance

Based on the survey, 20% (52) of the respondents stated that

the walking distance is not a factor when choosing their routes, and

80% (206) stated that walking distance is essential. This data shows

that most of the Filipino respondents agree that walking distance is

important

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4.4 PRESENTATION OF RESULTS ACQUIRED FROM OCULAR INSPECTIONS /

OBSERVATIONS

Ocular inspections will be conducted in existing Airport facilities in the

Philippines that are catering to both domestic and international flights. In-depth

observations and findings will help the research formulate and synthesize architectural

design solutions or techniques based on the negative and positive conclusions

gathered during the thorough site visits. These ocular inspections will serve as a basis

for designing the redeveloped Davao International Airport. First ocular inspection in

Ninoy Aquino International Airport Terminal 1, 2, 3, and 4 were conducted on August

2, 2019, at around 5 A.M. until 3 P.M. and October 22, 2019 at around 12 A.M. until 2

A.M. Second ocular inspection in Mactan-Cebu International Airport Terminal 1 and

two were conducted on July 30, 2019, at around 7 A.M. until 4 P.M and January 17,

2020 at around 8 P.M. until 9 P.M. Lastly, ocular inspection in Davao International

Airport was conducted numerous times in order understand the facility better and to

observe different behaviors of the passengers.

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4.4.1 Ocular Inspection in Ninoy Aquino International Airport Terminal 1, 2, and


3 in Pasay, 1300 Metro Manila

Space and Figure Observations and Findings

The departure lobby of Terminal 3

offers several self-check-in

technologies to help reduce the

passenger traffic. The lobby is

providing natural sunlight with the

use of sunroof. The lobby is also

Figure 4.34 Departure Lobby spacious and has a free-flow design.

The retail stores and food outlets are

located in this section of the

departure lobby in Terminal 3.

Waiting seats and other services are

provided, such as massage area

and security desk. The area is also

Figure 4.35 Passenger Holding Area spacious.

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The retail stores and food outlets are

located in this section of the

departure lobby in Terminal 3.

Waiting seats and other services are

provided such as massage area and

security desk. The area is also

Figure 4.36 2nd Floor Balcony spacious.

This restricted area in Terminal 3 is

separated with glass and

landscapes. Space is spacious and

offers several immigration counters

to help reduce the passenger

waiting time.

Figure 4.37 Departing Immigration Area

Terminal 3 is offering modern

technologies such as this full-body

scan. It is also for suspicious

suspects or passengers who will not

remove any clothing like the

Muslims.

Figure 4.38 Security

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After the last security check-in

Terminal 3, the pre-departure lobby

will offer different choices of food

and retail outlet. The area is also

spacious and offers several seats.

Figure 4.39 Pre-departure Lobby

The Terminal 3 of the airport facility

is providing several boarding gates.

The facility has an ample space

exceeding 300 meters, but there are

no walkalators provided to aid the

passengers.

Figure 4.40 Departure Gates

In Terminal 3, the journey is going to

the boarding gate, the passengers

will pass by the scenery of outdoor

landscapes and natural light.

Figure 4.41 Boarding Gate

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In the arrival area of Terminal 1, they

provided baggage assistance

counter for the concerns of the

tourists, such as losing their bags.

The area also offers some luggage

carts for the passengers.

Figure 4.42 Baggage Assistance Counter

This restricted area in Terminal 1

offers many immigration counters to

lessen the passenger traffic. There

is a separate way for the employees

and admins of the facility in the side

of the area

Figure 4.43 Arriving Immigration Area

The area is spacious and offers

signages presented in different

languages. Space is providing full

windows to have a vision outside the

terminal and to have natural light.

Figure 4.44 Terminal 1 Arrival

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This lounge in Terminal 1 is for the

VIP such as the president, senators,

ambassadors, and even

international stars. This lounge also

has different access to the boarding

gate and arrival.

Figure 4.45 Dignitaries Lounge

This facility in Terminal 1 is for

young children. This is commonly

used when the passengers have

adequate time before the departure,

and the children are left here to play.

Figure 4.46 Kiddie Lounge

This area is used by the employees

and admins of the airport. It also

offers natural sunlight and

architecture or Ar. Leandro Locsin in

the building can be seen.

Figure 4.47 Service Hallway

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The departure lobby of Terminal 1 is

spacious and has a building

character. The check-in counters

are using the CUTE system to be

more efficient.

Figure 4.48 Departure Lobby

The pre-departure lobby of Terminal

1 is offering different kinds of

international and signature retail

outlets since it is an international

terminal. It caters the users who are

commonly tourists.

Figure 4.49 Pre-departure Lobby

The space is significant, and the

bags from the carousel are coming

from the conveyor below to

maximize the space in the area. The

adequate number of trolley carts are

also provided in the area.

Figure 4.50 Arrival Area of Terminal 1

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This area is present in Terminal 1.

Non-passengers are not allowed to

proceed beyond this point. In the

second floor, there is a waiting

lounge and offers various food

options.

Figure 4.51 Greeters and Meeters Area

This area is provided to organize the

vehicular traffic in the Terminal 2 of

Ninoy Aquino International Airport.

Security personnel is assigned in

the area to make sure that vehicles

will not stay for more than 10

Figure 4.52 Waiting Bay in Terminal 2 minutes.

Upon arriving at the Terminal 4 of

Ninoy Aquino International Airport,

passengers have to walk a certain

distance in order to get to the

passenger terminal building due to

the absence of a jet bridge.

Figure 4.53 Terminal 4 Apron

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Terminal 4 of Ninoy Aquino

International Airport is the first

terminal built out of four as of today.

Thus, its facilities and spaces are

lacking compared to the other

terminals of the airport.


Figure 4.54 Terminal 4 Arrival Gate

Ninoy Aquino International Airport’s

Terminal 4 is used today as a

budget terminal. Its baggage

reclaim area is cramped and the

ceiling height of the building is low.

Figure 4.55 Terminal 4 Baggage Reclaim

Table 4.1 Ocular Inspection in Ninoy Aquino International Airport

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4.4.2 Ocular Inspection in Mactan-Cebu International Airport in Lapu-Lapu City,

6016 Cebu

Space and Figure Observations and Findings

In the arrival area of Terminal 1, it is

a bit cramped and has a low ceiling

except in the exit, but several

luggage carts are readily available.

Also, an information desk with

different languages is provided

Figure 4.56 Terminal 1 Arrival Area there to help the passengers.

This space is provided outside the

arrival area to provide a facility for

the families who will fetch a

passenger. A Jollibee store is

located inside the area to offer food

for the users. A glass wall also

Figure 4.57 Meeters and Greeter Area separates the area. Thus, the users

have direct visibility in the baggage

claim area.

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Different modes of transportation

are available outside the arrival area

of terminal 1. The different vehicles

are categorized into different zones

by several loading bays. This area

helped the environment by not

cutting the large tree located in the

Figure 4.58 Arrival Area Transport Hub middle but considered it into the

design.

A waiting bay for the taxis is

provided near the transport hub in

terminal 1 to control the ingoing and

outgoing taxis. One of the principles

of the new management is to

provide an adequate number of taxis

for passengers since the airport is

Figure 4.59 Taxi Bay located far from the city.

The stairs going to the departure

area from the arrival area in terminal

1 is not accessible to all, especially

to Persons with Disability. However,

this is due to the ongoing

redevelopment of the terminal 1,

Figure 4.60 Stairs which will be finished by the end of

2019.

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The Mactan Cebu International

Airport offers different modes of

transport for the people. Five waiting

bays drop off area, and an airport

bus is provided for those who will

transfer from one terminal to

another. PUVs and taxis are also

Figure 4.61 Mode of Transport available in the terminal.

The departure area in terminal 1

offers several luggage carts in the

entrance and airport personnel to

assist. However, the drop off area is

taking one side of the two-lane road.

Thus, it is causing traffic and

families are not able to bond

Figure 4.62 Terminal 1 Departure because they make a rush

Entrance

The office of the Civil Aviation

Authority of the Philippines (CAAP)

in Mactan-Cebu International Airport

(MCIA) is located in the middle of

terminal 1 and terminal 2. While the

office the Mactan Cebu International

Figure 4.63 CAAP Cebu Airport Authority (MCIAA) is located

in the crown regency airport hotel,

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and the office of the GMR

management is located in terminal

2.

Outside the arrival of terminal 2, a

covered smoking area is provided in

the park. Also, the design concept or

waves is applied in the chair s of the

facility.

Figure 4.64 Smoking Area

The departure lobby of terminal 1 is

small, but it is full. It only has a small

ceiling height also. The waiting area

in the departure lobby is small, and

other passengers sit on the floor or

their luggage due to lack of seats.

Figure 4.65 Terminal 1 Departure Lobby However, ATMs and retail stores are

available in the area.

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The boarding gate of terminal 1

offers a wide range of options for the

passengers may it be food or retail

store. The area also offers several

seats for the waiting passenger,

ATMs, and chargeable stations for

Figure 4.66 Terminal 1 Boarding Gate the passengers.

The comfort room in the pre-

departure of terminal 1 is

redeveloped and is made to be

modernized. The hallway is

adequate, wherein people with bags

or people in wheelchairs can enter

Figure 4.67 Comfort Room without causing passenger traffic.

The roof of the terminal 1 is covered

with solar panels to harness

electricity and eventually use it in the

facility. With this, the facility will save

energy by reducing the power usage

of the terminal.

Figure 4.68 Terminal 1 Roof

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The arrival area of the terminal 2

offers a high ceiling and open space

for more exceptional passive

ventilation. It is spacious, and its

purpose is to provide an area for the

different modes of transport in

Figure 4.69 Terminal 2 Ground Floor terminal 2.

The check-in counter of the terminal

2 is using the Common Use

Terminal Systems (CUTE) for better

efficiency. The area is also spacious

and offers a high ceiling with a

massive structure for a better local

Figure 4.70 Check-in Counter feel.

The immigration area of terminal 2 is

separated by a transparent glass

wall to have visibility. It also offers

several immigration counters to

ease the operation. The roof in the

interior is massive and promotes a

Figure 4.71 International Departures local feeling. Also, the roof is

offering sunroof to provide natural

lighting.

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The entrance of the departure area

is divided into 2 to avoid pedestrian

traffic. The entrance offers a foyer

wherein the first security check

takes place. Also, the information

screen and signages in different

languages are provided near the

Figure 4.72 Terminal 2 Departure entrance.

The terminal 2 of the Mactan Cebu

International Airport has a building

character. The building's concept is

a wave, and it is applied throughout

the facility.

Figure 4.73 Terminal 2

The drop-off area for the

international departure is spacious

and offers a proper loading and

unloading bay. The area offers

many luggage carts, smoking area,

and there is a 100meter walk going

to the terminal. However, the bridge

Figure 4.74 International Departure Drop is covered, and it is not hot in that

off area.

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The meet and greet area of the

Mactan Cebu International Airport

Terminal 1 is located between the

domestic and international arrival

door. The area also has an open

plan design so that activities can be


Figure 4.75 Meet and Greet Area done there.

The smoking area in the airside of

Terminal 1 is located in the endmost

part of the terminal and has a open

ventilation so that the smoke will not

enter the facility.

Figure 4.76 Smoking Area

The food court at the airside of

terminal 1 is situated at the center of

the right wing and tables and chairs

are inside the area while the food

court of the left wing eats up some

spaces due to the lack of space.


Figure 4.77 Food Avenue

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After the redevelopment of the

airport, baby care or childcare

rooms are present in different parts

of the terminal so that individuals

that are travelling with a child will

have their comfort without minding


Figure 4.78 Baby Care other people.

The transit hall of Mactan Cebu

International Airport’s Terminal 1 is

strategically located in the middle of

the domestic and international area

of the building. The passage going

to the departure hall is located


Figure 4.79 Transit Hall beside.

The departure curb of the terminal is

converted into an open plan with

fresh ventilation. The area is called

the airport village, wherein

passengers can interact with each

other the same in a village setting.


Figure 4.80 Departure Curb

Table 4.2 Ocular Inspection in Mactan-Cebu International Airport

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4.4.3 Ocular Inspection in Davao International Airport in Buhangin, Davao City

Space and Figure Observations and Findings

The office of the admin and the Civil

Aviation of the Philippines is located

in the rightmost part of the facility

besides the cargo terminal. The

control tower is also located there to

have a full vision or the runway and

terminal.

Figure 4.81 CAAP Davao

The pathway going to the admin

building is located far away from the

terminal building. The pathway is

covered, and undeveloped

surroundings can be seen. The

slope is steep and is not following

the rule of 1-meter height and 12

meters distance ratio for the sloping

Figure 4.82 Path walk going to the Admin pathway or ramps.

Building

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There is another entrance in the

terminal building but is strictly for the

employees, admins, and VIPs such

as politicians and artists. It is

separated from the public view and

has a different exit from the arrival

Figure 4.83 Terminal Employee Entrance area.

The departure lobby is small and

divided into two: international in the

left side and domestic on the right

side. The ceiling has a sunroof, and

the windows are large to provide

natural light to reduce energy

consumption during daylight.

However, there are not enough

Figure 4.84 Departure Lobby seats offered in the area.

The check-in counters in the Davao

International Airport is causing

passenger traffic and airline

company congestion because there

is no more enough space. The

facility must practice Common Use

Terminal System (CUTE) to be more

Figure 4.85 Check-in Counters efficient. However, only three self-

check-in facilities are available.

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The area is cramped, and during

peak days the seats cannot

accommodate all the passengers.

The area also lacks retail and food

options. Thus, there is nothing to do

in the area but to wait.

Figure 4.86 Boarding Gates

In the pre-departure area, a

breastfeeding facility is provided.

Besides that, area is one rocking

chair. The Davao International

Airport lacks facilities for the

passengers need.

Figure 4.87 Breastfeeding Station

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The command center is located in

the first area of the building. It is the

one responsible for giving orders

where the plane will park. Thus, it

must have a broad vision of the

facility with no obstruction. Beside

Figure 4.88 Command Center that facility is a flat roof, a sunroof

may be provided to help conserve

energy.

In the journey going to the boarding

gate, only one food option and no

retail stores available. The

standards of the area are not at par

with international standards.

Figure 4.89 International Food Option

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This area is for VIPs such as the

politicians, artists, and even the

President. This area is also used for

media coverings. However, due to

these spaces, the departure area

and boarding gates have lesser

Figure 4.90 VIP Lounge space.

After the final security screening in

the general area, the hallway going

to the boarding gate is spacious

compared in the departure area —

however, there no retail options and

not enough seats.

Figure 4.91 International Pre-Departure

One portion of the general boarding

gate area is used for press

conferences due to lack of spaces

and services in the building. The

press cons of President Duterte in

the airport is conducted here.

Figure 4.92 International Boarding Gate

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The immigration counter only has

three counters that can cater the

passengers. During peak days, it

may cause passenger traffic.

However, the facility provides

natural sunlight and three automatic

Figure 4.93 Arrival Immigration Area immigration services for faster

transactions.

The domestic and international area

only has two conveyors each. The

height of the ceiling to floor in the

area is only low. The international

arrival area is spacious compared to

domestic due to a small number of

Figure 4.94 Arrival Area passengers.

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There are various government

offices located in the corner of the

facility. Most of these agencies are

for safety and the environment.

Figure 4.95 Government Offices

In the front portion of the departure

area, various airline agencies are

available and eating up the spaces

in the lobby along with this, our

seats for the waiting passengers.

The facility is also providing natural

Figure 4.96 Airline Agencies sunlight with its large windows.

The cargo terminal building in the

Davao International Airport is

deteriorating and is not at par with

international standards. The

building is old and is experiencing

many problems.

Figure 4.97 Cargo Terminal

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The entrance of the cargo terminal

is cramped and is not clean. The

facility is not yet developed and is

not aesthetically pleasing.

Figure 4.98 Entrance of Cargo Terminal

The office of the Philippine Airlines

in the cargo terminal is small. The

terminal is not following specific

standards and guidelines. Also, the

surrounding is not maintained.

Thus, it must be upgraded.

Figure 4.99 Office of Philippine Airlines

This is the view from Davao

International Airport’s Air Traffic

Control (ATC) Tower. The structure

is located wherein authorities can

see the entire airside area of the

airport.
Figure 4.100 View from ATC

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The Airport Rescue and Firefighting

of the Davao International Airport is

a category 9 under the ICAO’s

standards. The different equipment

of the personnel is updated but their

facility is deteriorating.
Figure 4.101 ARFF

Table 4.3 Ocular Inspection in Davao International Airport

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4.4.4 Ocular Inspection in Suvarnabhumi Airport in Samut Prakan 10540, Thailand

Space and Figure Observations and Findings

After deplaning the aircraft, the

building structure of the airport can

be seen from the loading bridge with

its one-way vision flex vinyl film that

can reduce harshness of the

sunlight.

Figure 4.102 Boarding Tube

The building identity of the terminal

pier’s roof can be seen from the

inside. It has a mixture of glass so

that natural light can enter the

facility. Boarding gates for the next

flight are also located in the same

area.

Figure 4.103 Building Identity

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The upper floor of the terminal pier

is for departing passengers while

the center is for arriving passengers.

Comfort rooms are available

throughout the journey in the

terminal.

Figure 4.104 Terminal Pier

Walkalators are provided due to the

long distance. The building’s

finishes are just plain concrete with

local art paintings provided in the

walls.

Figure 4.105 Interior Finishes

Large and clear information screens

are provided in the facility with the

airport’s building map for the

passenger’s directory.

Figure 4.106 Information Screens

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Large columns and high ceilings

with big directories will welcome you

when entering the immigration and

baggage claim area.

Figure 4.107 Immigration Entrance

Information centers, money

exchange, and duty-free stores are

present in the baggage claim area.

The area is also spacious and offers

a number of baggage cart for the

passengers.

Figure 4.108 Baggage Claim Area

Local store companies and other

shops that the tourist’s need is

present in the arrival area.

Walkalators and escalators are also

provided going upstairs for the

passenger’s baggage.

Figure 4.109 Concessionaires

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Large structures and columns, glass

curtain wall, and steel connections

can be seen in the airport’s façade.

Figure 4.110 Façade

The Suvarnabhumi International

Airport is a multi-level story. It is

separating the arrival area and

departure area in order to avoid

counter flow of passengers.

Figure 4.111 Multi-levels of the Airport

The public car parking building is

located across the passenger

terminal building and is connected

by a pedestrian bridge.

Figure 4.112 Public Car Parking Building

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The Air Traffic Control (ATC) tower

of the airport is situated far from the

runway but it is elevated 132.3

meters from the ground in order to

have a vision for the whole airside of

the airport.

Figure 4.113 Air Traffic Control (ATC)

In the departure area level of the

airport, the roads are separated for

the private vehicles and public

transport vehicles in order to reduce

vehicular traffic.

Figure 4.114 Departure Curb

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The walkway in the departure curb

is spacious and is protected by the

roof structure of the airport against

different weather conditions.

Figure 4.115 Departure Curb Walkway

In the departure curb, bollards are

present in the pedestrian bridge

leading to the entrance in order to

prohibit vehicles in the said area.

Figure 4.116 Bollards

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The departure hall offers a high

ceiling and a building identity. The

roof structure offers sunroof in order

to allow natural light in the facility

and to lessen light consumption in

daylight.

Figure 4.117 Departure Hall

Waiting area and seats are provided

for the passengers who are waiting

for their check-in gates to be open in

the side of the terminal.

Figure 4.118 Waiting Area

High technology self-service check-

in desks are provided throughout the

departure hall in order to reduce

waiting time and pedestrian traffic.

Figure 4.119 Self-service Counters

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The check-in counters of the airport

are using the Common Use

Terminal Equipment (CUTE) system

to optimize the passenger flow and

reduce waiting time.

Figure 4.120 Check-in Counters

Large local art landmarks can be

found in different parts of the

departure hall as a means of

wayfinding for the passengers.

Figure 4.121 Art Sculptures

The international departures are

located in the upper floor. Large

hand carry baggage more than 7

kilograms cannot enter the area.

Figure 4.122 International Departures

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After going up to the security check,

passport control area is located in

the lower floor. Thus, passengers

will use the escalators again to

proceed.

Figure 4.123 Passport Control Area

Passport control area is separated

in two sides, for foreigners and Thai

passport holders. The queuing

system is using the snake line for

faster transactions.

Figure 4.124 Snake Queue

After passing through every security

checks, baggage cart or trolley are

provided to assist the passengers

with their baggage in the long-

distance walk.

Figure 4.125 Push Carts

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Wayfinding such as signs with travel

time and local art sculptures are

provided in the boarding area hall to

help the passengers.

Figure 4.126 Wayfinding

Signature shops and local shops will

welcome international departing

passengers in the boarding hall.

Large information screens and

directory is also provided.

Figure 4.127 Boarding Hall

The boarding gate is located in the

lower floor and push carts are

prohibited in that area. The airport’s

building identity can also be seen

throughout the journey.

Figure 4.128 Airport Pier

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Ramps and stairs are provided

going down to the boarding gate to

accommodate every passengers.

Figure 4.129 Boarding Gate Ramps

The boarding gate is spacious and

offers a great number of seats to

cater the number of passengers who

will board the aircraft.

Figure 4.130 Boarding Gate

Table 4.4 Ocular Inspection in Suvarnabhumi Airport

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4.5 ANALYSIS, INTERPRETATION AND RECOMMENDATIONS

4.5.1 Analysis Based on Filipino Activities in Davao International Airport

Facilities

The different facilities of Davao International Airport are presented to show

what findings and activities were found that can serve as a guideline in the planning of

the airport facility. The aspects presented below were observed from ocular

inspections and related literatures.

Spaces Findings Filipino Activities Architectural

Solution

The current terminal Check-in and Must be easily

Terminal is already congested baggage handling accessible to the

especially on peak users under BP 344

hours or days. Waiting for the flight

and arriving from the The terminal should

Some of the facilities flight be planned to cater

are not at par with the forecasted

international Drop-off and number of

standards and does security screenings passengers in 2049

not give satisfaction which is 8 million

or efficiency to its Transportation passengers

users. access

The design concept

of Ar. Leandro

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The terminal has no Buying of Locsin must be

more space to offer pasalubongs preserved under

for rentable areas R.A. 10026

The facility should

have linear

arrangement for

check-in counters in

order to give a

sense of direction

Offices must be

located away from

the flow of

passengers to

preserve the sense

of continuity in the

facility

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The area for the Meeters and greeter Warehouse 1/28 sq.

Parking Area parking spaces in area is located in the m. of sales floor

the facility can be front portion of the area plus 1/135 sq.

used for car rentals parking m. of storage area

and should be near and 1/45 sq. m. of

to function areas Parking monitoring office floor area

and rentals

There are too many Locate parking at

parking spaces least 25 meters from

provided the terminal for

safety

Park 40/field

Mall 1/35 sq. m. of

floor area

Terminal 1/150 sq.

m. gross floor area

Restaurant 1/5 seats

plus 1/9 sq. m.

service area

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The existing single Landing, take-off, A single runway can

Runway and runway of Davao enplaning, still handle the

Taxiway International Airport deplaning, and demand, but parallel

can only taxiing taxiways must be

accommodate 30 provided to improve

landing and take-off the maximum flights

flights per hour that it can cater per

hour

Aircrafts landing in

runway 23 try as

much as possible to

reduce speed in

order to avoid

making a U-turn at

the end of the

runway due to the

lack of a parallel

taxiway

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Prolonged sitting Working, financing, The environment

Offices and exposure to planning, managing, must have natural

computers due to and accorporating lighting to promote

workers usually the airport system. productivity in the

spending 8 hours a area.

day in a compact Entertaining

workspace inquiries of other Color psychology

environment passengers must be

incorporated to

reduce the stress in

the area and

improve positive

feelings.

A mall will be Shopping, eating, Bridge or modes of

Malls provided that is strolling, and transportation that

accessible to the relaxing. connects to terminal

terminals so that and offices

families can bond in

the facility Rentable spaces

must be limited to

Transportation must food options and

be accessible retail for security

reasons.

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Working personnel Workers prepare Preparation area

prepares food for and cook valuing should be located

Food Services aircraft passenger, time and satisfaction near the service

office employee, and of the users areas and separate

other users of the parking for the

facility facility must be

provided with

delivery

transportation to

avoid stress

Table 4.5 Analysis Based on Filipino Activities in Davao International Airport Facilities

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4.5.2 Analysis Based on Architectural Characteristics of Davao International

Airport

The analysis presented was observed from different ocular inspections. This

would be essential in guiding the effectiveness of the theory of Normative Pedestrian

Behavior Theory in designing an airport facility.

Considerations Findings Design Concept Architectural

Solution

Several security Promote safety Passenger flow going

Security operations in the design and still to the aircraft must be

facility usually consider the direct and shall avoid

disturbs the passengers public access to air

convenience of the experience of side.

passengers and convenience and

may result to stress efficiency Proper placement of

CCTV’s in places

where most people

and activities are

present like

restaurants and gate

lounges.

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Use fire prevention

materials such as

intumescent paints

Whole body scanner

for all kinds of

passengers such as

Muslims who will not

remove clothing

Incorporating proper Proper choice of Vibrant and bright

Color colors will add in the color schemes will colors such as green

overall ambiance help avoid stress and yellow will be

and good and promote applied to give

atmosphere of the positive feelings excitement senses.

facility

Use of proper color

patterns that indicates

direction. Red for

denotations, green for

directional, and yellow

for identifiers

People are drawn

towards warm colors

and light, so it can be

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used to pull people in

one direction

Lighting may Providing proper Provide large windows

contribute or help natural lighting and openings in the

Lighting address the stress within the spaces facility to offer natural

and productivity of and facilities will light and reduce

the passengers help reduce stress energy consumption

and increase during daylight

Proper use of productivity

lighting can help Provide covered

relieve the walkways or shade in

passenger’s stress outdoor spaces to

promote pedestrian

friendly spaces

Use of sun or solar

roof in the terminal in

order to provide

natural lighting during

the day

Use of laminated and

tempered glass so that

safety will not be

sacrificed

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Airports being a The structure must Preserving the design

Theme gateway in entering have an concept of Ar. Leandro

a city or country can architectural Locsin of a Philippine

show the symbol, character that is Eagle as a design

icon, or the culture an icon or that inspiration

of an area to be the symbolizes the

first or last city or culture. Provide landscapes

impression and parks that can be

a relaxing view but

avoid trees that can

attract the birds

Provision of landmarks

in the facility as a

mean to wayfinding

and incorporating the

Filipino culture in it

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The terminal The facility must Admin and terminal

Circulation building today is apply free flow offices must be

experiencing design to have located away from the

congestion efficient flow of the pedestrians

especially during pedestrian flow in

peak hours due to lobbies or open Linear pattern gives

bad circulation and spaces passenger a sense of

congested spaces place and direction

Private and public

circulation must be Provide universal

separated to avoid signages with at least

passenger traffic three languages

(English, Chinese, and

Filipino)

Table 4.6 Analysis Based on Architectural Characteristics

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4.5.3 Analysis Based on Stressors of the Filipino Passengers

The analysis presented were categorized based on the stressors experienced

by the passengers according to their flow inside the airport terminal both arrival and

departure. Specifically, some stressors point out to the Filipino common problems and

norms. The solutions were made in general using the theory of Normative Pedestrian

Behavior.

Stressors Findings Design Concept Architectural

Solution

Passengers tend to Areas that are Comfort facilities must

Security and experience long designed to be provided including

Check-in queues and wait accommodate the sitting facilities and

time just to pass needs of every luggage carrier near

through security passengers the area

checking areas and especially the

check-ins which elderly, pregnant Separate queueing

usually cause women, and areas for elderly,

stress especially to persons with pregnant women, and

elderly people, disability. persons with disability

disabled and to provide proper

pregnant women. Use of technology assistance and care.

in the 21st century

In security check-in to eliminate paper Provision of self-

areas, removing of from shipping service kiosks and

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shoes and other process and to bag-drop to reduce

metallic things in have more long queues

the passenger’s efficient

body also adds passenger journey Use of e-tickets and e-

stress especially with the freight as a new

when you are in a assistance of means of ticketing in

hurry and the some staff the facility to process

person in front of and promote self-

you is slow with Faster and service

moving their things. appropriate

security outpost to Provision of customer

avoid long wait service counters

inside the airport

facility to assist users

with the new

technological

advancements.

Passengers in the Areas should be Providing of several

Waiting for Flight airport usually designed to food stalls and

experience delays accommodate and restaurant options

that will eventually cater the needs of

lead to stress each passengers Private lounges and

providing comfort cubicles for family

gathering and nursery

areas for children

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Spaces should Provide individual

help divert and spaces for single

lessen the stress travelers and

caused by the backpackers

delays

Provision of rocking

chairs, reclining chairs

in cubicles and

sleeping lounges

Reading and work

areas and meditation

areas

Provision of potted

plants and nursery

gardens and parks to

promote

environmental

connection

This spaces in the Isolation rooms Provide spaces for

Arrival Areas facility are usually and holding rooms waiting passengers

taken for granted in that is user with facilities like

design due to the friendly and helps sitting to

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A Study on Understanding the Connection between Filipino Behaviors and Airport Passenger
Experience through Normative Pedestrian Behavior Theory

short period of stay relieve tension accommodate

of passengers in the and stress passengers especially

arrival areas. This elders, pregnant

causes stress Renewed focus on women, and

because it gives bag claims or passengers with

passengers the arrival halls as the disability.

negative effect of passenger’s first

mood and increases impression of the Situate ground

the feeling of surrounding areas transportation close to

tiredness in traveling of the airport. the bag-claim hall for

faster transactions

Passengers Information

experiencing regarding the time Provide souvenir

symptoms of required for shops, craft shops and

sickness, safety arriving bags to retail or food stalls for

threats and reach the luggage pasalubong at the

baggage/cargo conveyors to same time can add

usually being taken reduce prolonged revenue to the airport

to quarantine. standing

Use of signages and

Arrival areas computer aided

should be visuals to monitor the

designed well in arrival of baggage and

accordance to the reduce prolonged

culture of the city standing.

to be able to make

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Experience through Normative Pedestrian Behavior Theory

it as a symbol and Provision of airport

welcoming place plaza, mall, and

for new arrivals of recreational spaces

the people near the vicinity of the

airport with the ease of

It should be transportation

designed to

accommodate Provision of lockers

different types of and storage spaces

culture and will for baggage

welcome them

with traditional Emergency

spaces and department including

activities before isolation and hold

leaving the rooms that are

parameters. separated to public

spaces.

The area must

have a proper flow Rooms that have

for arriving visitors anterooms, enclosed

or passengers to gown cabinets,

avoid congestions lavatory, larger area

and delays in with private curtains

getting out an for full gowning, soft

airplane and lighting that is

separated from room

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Experience through Normative Pedestrian Behavior Theory

getting their lighting and linoleum

baggage’s easily floor products.

Long waits without Facilities that will Provision of side

Provide Ground proper waiting areas connect terminals stalls, boutiques and

Transportation will cause stress for to other spaces promenade areas to

the passengers valuing time and encourage

comfort of the pedestrianization to

Inconvenience of the users the users at the same

public transportation Encourage time adds revenue to

inside the airport is pedestrianization the airport

common

Use of open Provision of People

Transit and spaces for visibility Mover System or PMS

connecting flights of waiting to connect terminals

transfer from one transportation for transit passengers

terminal to another arrivals

Provision of seating

Natural ventilation facilities and the use

should be of gardens and

accompanied with landscaped to reduce

a natural surrounding stress

environmental and pollution while

design of waiting

terminals, parking

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Experience through Normative Pedestrian Behavior Theory

and waiting areas

including

vegetation and

landscaping.

Use of Crime

Prevention

through

Environment

Design (CPED)

Some of the Design interior of Provision of

Fear in flying passengers have the terminal educational areas

Aviophobia or the building that would such as museums,

fear in flying or even make passengers galleries, and

being inside the ready for flying educational tools such

plane. This will and introducing as libraries and

eventually lead to comfort with reading areas,

stress emotionally positive mood to displays or craft shops

and psychologically make them feel to divert the attentions

to a passenger relaxed of people who have

the fear of flying.

Spaces specially

designed for Use of proper mood

people who love color wall painting

enjoyment, including blue for

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creative and calming and warm

interested to new effect or lavender to

knowledge thus calm nerves allow

diverting their fear relaxation.

of flying

Table 4.7 Analysis Based on Stressors of the Filipino Passengers

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4.5.4 Analysis on the Elements of Normative Pedestrian Behavior Theory Based


on Filipino Behaviors and Foreign Behaviors

The analysis presented were categorized based on the elements of Normative

Pedestrian Behavior Theory wherein the choosing of activity and route choice of the

passengers in the airport terminal for both arrival and departure. The solutions were

made in general using the elements and theory of Normative Pedestrian Behavior.

Elements of

Normative Filipino Foreign Findings Architectural

Pedestrian Behaviors Behaviors Solutions

Behavior

Theory

Orientation Vehicles in the In some The passenger’s Provision of wide

Philippines countries like in orientation hallways to avoid

travel on the Singapore and depends on their pedestrian traffic

right side of Malaysia, country’s and congestions

the road. vehicles drive environment

Thus, most of on the left side where they live. Provision of

the Filipino of the road. proper signages

passengers Some travelers A neutral area in and wayfinding to

are expected then, tend to the airport must avoid

to prefer prefer walking be provided so counterflows

walking on the on the left-side that different

orientation

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right-side cultures can be Spaces will be

orientation accommodated accessible to all

users and will

The passenger’s address

direction organizational

depends on their stress

preference

between the left To apply

and right side pedestrianism in

areas like airport

parks and open

spaces

To provide

adequate space

so that there will

be no competition

between users in

the facility

Provision of

spaces that will

encourage more

for sharing and

interacting

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Time Spent Filipinos Foreign The passenger’s Temporary

in the practice travelers time spent inside residing place for

Airport Filipino time especially the facility passengers and

everywhere those who depends on the workers with

except in the travel for departure time amenities that

airport. Some leisure and of the aircraft can satisfy the

travelers tend adventure only user’s needs

to arrive in the has a limited Walking and specially during

facility extra time in their waiting time can delayed flights

early before travel. be the reason in

their flight. missing the flight To provide coffee

Some tend to shops, and other

Filipino spend less Missing a flight interactive parks

passengers time in the will have an and spaces to

and travelers airport to impact on give passengers

are influenced maximize their passengers and options in the

by word-of- trip. will cause stress facility

mouth from

their family, Some tired

friends, and foreign

co-workers. travelers tend

to arrive early

in the airport to

rest

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Time of Day For some Some foreign Some reasons To provide

or Week Filipino travelers who of the spaces for

travelers, they want to passenger’s on temporary

tend to buy experience the changing their residing place for

their plane culture and routes are the workers and

tickets in festivals of the time of the day users if the flights

advance due Philippines or week due to gets delayed so

to seat sales. tend to travel crowdedness in that they will have

Thus, others during the busy the terminal more comfort on

can not days of the spaces

anticipate the festival. Different choice

crowdedness of route and Control of lighting

of the terminal activity will and noise to

due to not happen during sleeping and

having a peak hours napping spaces

choice of their to imitate night

date of travel. atmosphere for

increase in

relaxation due to

different periods

of day and

nighttime

traveling

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Visibility Filipino Some foreign It is important for Use of tempered

travelers are travelers who some and laminated

most are not familiar passengers that glass for visibility

influenced by with the facility their route will to adjacent

other also tend to be visible spaces which can

travelers. follow the route influence time

Some users choice of Passengers will awareness

tend to just others. be tempted to

follow others’ choose more To apply natural

path in the Some foreign visible routes setting more on

facility. travelers do not and locations natural

want too many first landscapes and

Individuals turns in the lighting so that

tend to less facility due to the negative

choose the high chances energy will

routes or ways of losing the change to positive

that is not sense of ones

visible. direction.

Spaces will be

Some Filipinos user-friendly

tend to buy spaces and

items in the amenities

airport facility

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Experience through Normative Pedestrian Behavior Theory

whenever they

can pass by a

retail store.

Travel Time Filipinos who Some foreign The time of To provide open

travel with travelers and travel (waiting spaces for

their families passengers do time and walking relaxations and

especially with not want to time) is a vital healthy activities

children wants waste their factor in center to avoid

to arrive in the time on a trip queueing stress and give

boarding gate and so it is awareness to the

as much as important for Most environment

possible. them to know passengers tend

how long it to adjust their Provision of time

Some Filipinos would take activities to and scheduled

tend to them in certain avoid queues maps and

practice the parts of the that can information to

Filipino Time airport process increase their promote

behavior in in order to plan travel time punctuality of

and outside ahead their users

the facility. time. Travel time in in

an airport facility Use of

is affecting technological

passenger’s advancements

choices for their such as bag-drop

and self-service

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activities and kiosk will lessen

routes their waiting time

Walking Some Filipinos Foreign This pertains to To provide

Distance often stop travelers are the range of entertainments,

walking to take used to walking distance wherein parks, and public

pictures of in long a passenger performances in

themselves or distance due to walks in the the journey so

their loved their culture airport from that users will

ones in the like with Japan entering the have the break

facility and Singapore. facility to from stressful

boarding the environment

Filipinos tend Europeans and plane

to walk in Americans To locate the

groups tend to be The length or spaces where

individualist range of a public will have

Filipinos tend people. journey in terms the easy access

to walk side by of distance is for in and out to

side due to Chinese necessary for satisfy the user’s

traveling with tourists tend to pedestrians, needs

families and walk in groups. thus, they

friends choose the

shortest route

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Experience through Normative Pedestrian Behavior Theory

Some Filipinos

tend to walk

slower while

using their

cellphones

Table 4.8 Analysis Based on the Elements of Normative Pedestrian Behavior Theory

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4.5.5 Analysis Based on Filipino Behaviors and Foreign Behaviors in the airport

The analysis presented were categorized based on the different behaviors

experienced by the passengers according to their experience inside the airport

terminal both arrival and departure. These findings are also based on observations in

different airport facilities and its users. Specifically, some behaviors point out to the

Filipino common behaviors and norms.

Considerations Filipino Foreigner Design Architectural


Behavior Behavior Concept Solutions

Meet and greet Filipinos tend to Some travelers Spaces that Provide a

bring and fetch or passengers would common

their loved ones usually travel accommodate neutral space

due to being with their family the number of before the

family oriented and often people of family check-in gates

and having a welcomed by that meet and with stalls and

strong value for meeters and greet or travel restaurants to

close family ties greeters as well together offer

Users and Some foreign Spaces where Provision of

Passenger tourists travel one can gather entertainment

enjoys the alone or in as a family parks and

company of business public

others A neutral performances

ground wherein relating to

families and Mindanao

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relatives can culture to

access while enlighten

fetching and different

saying their passengers

goodbyes

Increase culture

orientation

Filipinos tend to Foreign Create a place Walkway

Walking walk side by travelers differ that the curves from

side due to from their travelers will right to left with

traveling with culture. remember the more

families and place merchandise on

friends Some the right side

Japanese tend User-friendly

Some Filipinos to walk in a spaces and Provide a wide

tend to walk straight line amenities and spacious

slower while walkways to

using their Passengers Information avoid

cellphones tend to look on Dissemination obstruction and

the right side collision with

Some Filipinos unconsciously Design to have other

often stop an easy access passengers

walking to take Tourists and and usage for

pictures of travelers often

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themselves or stop walking to all the users of Open common

their loved ones take pictures of the facility spaces with

in the facility the place and food stalls and

its sceneries Provision of restaurants to

Filipinos tend to aesthetically offer options for

walk in groups Europeans and areas for users the passenger’s

Americans are and passengers needs

individualist to document

people and remember

Talking Filipinos Socialization is Facilities that Provide a

practice their one of the will provide spacious area

trait of major activities more to avoid the

“pakikisama” or of the tourist convenience congestion and

“comradeship” and travelers rather than blocking of

or being due to the lack traditional ways walkway when

cooperative in of knowledge in making a circle

the facility the area Spaces for or huddle

group

Some group of gatherings and Provide huddle

Filipinos tend to socialization and

huddle or make collaborative

a circle while rooms

talking in

certain areas

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Buying Most airport Foreigners Shops will be Locate shops

spending is tends to walk strategically and retails

done on more into shops placed where most of

impulse that have direct the passengers

access to the Offer shops and are

People tend to sunlight retails that is

shop in local Provide local

energetic or Foreigners buy brands and

active items that services to

environment reflects the incorporate the

local culture idea of local

Filipinos loves place

to bring

“balikbayans” Providing craft

boxes and other centers for

“pasalubongs” creating

products and

can serve as a

“pasalubong”

Navigating Filipinos take Some These arts or Use of

and for granted their foreigners landmarks will tempered and

Travel Time time prefer artworks create a sense laminated glass

management or place makers of place for visibility to

and tend to as their adjacent

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practice Filipino wayfinding in Accessible to spaces which

Time the terminal all to satisfy the can influence

curiosity wayfinding

Users Usually Some Foreign

spend their time travelers Design to Provide spaces

reading books preferred doing provide the that will help

and surfing the different needs of a users to be

net to kill time activities rather curious minds productive

than sitting and while giving while waiting in

waiting additional the facility

knowledge

Provide private

Design to cubicles and

appeal and lounges

introduce

Mindanao Work cafes and

cultures and coffee offices

traditions for travelers

through who travel for

different business

activities

Table 4.9 Analysis Based on Filipino Behaviors and Foreign Behaviors in the airport

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4.5.6 Analysis Based on Crowd Movement Phenomena of Davao International

Airport passenger terminal building

The analysis presented was observed from different ocular inspections in the

Davao International Airport facilities. This would be essential in guiding the

effectiveness of the theory of Normative Pedestrian Behavior Theory in designing an

airport facility.

Crowd Terminal

Movement Building Findings Design Architectural

Phenomena Facilities Concept Solution

Uni- Terminal Pedestrians The facility must Passenger flow

Directional building walk through a apply free flow going to the

(short entrance limited size design to have aircraft must be

bottleneck) bottleneck and efficient direct and shall

Security Areas exit on the pedestrian flow avoid public

other side. in lobbies or access to air

Departure This will show open spaces side.

Immigration the growth of

a funnel- Promote safety Provision of side

Boarding Gates shaped set to design and still stalls, boutiques

which the consider the and promenade

Check-in designer can passengers areas to the

Counters anticipate the experience of users at the

concentration same time adds

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Airport of flow, and convenience revenue to the

Customs dispersion of and efficiency airport

pedestrian

Quarantine flow. It should be Proper

designed to placement of

Disembarkation accommodate CCTV’s in

different types of places where

Arrival culture and will most people and

Immigration welcome them activities are

with traditional present like

Transit spaces and restaurants and

Screenings activities before gate lounges.

leaving the

Escalators parameters.

Terminal

building exit

Uni- Departure Pedestrians Faster and Vibrant and

Directional Retail Area exit at the appropriate bright colors

(corner) other side after security outpost such as green

Boarding Gates a sharp turn of to avoid long and yellow will

90deg. This wait be applied to

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Check-in shows the give excitement

Counter impact in the senses.

Proper choice of

Security upstream color schemes Use of proper

Screening inside of the will help avoid color patterns

corner of local stress and that indicates

Comfort route selection promote positive direction. Red

Rooms on the feelings for denotations,

pedestrian green for

Transit traffic. directional, and

Screenings yellow for

identifiers

Admin offices

People are

Arrival Facilities drawn towards

warm colors and

Boarding an light, so it can

aircraft be used to pull

people in one

direction

Bi-Directional Hallways Two pedestrian The area must Situate ground

(straight) flows are have a proper transportation

Baggage claim created. One flow for arriving close to the bag-

from left to visitors or claim hall for

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Arrival facilities right and the passengers to faster

other from right avoid transactions

Arrival retail to left. This will congestions and

area help predict delays in getting

Arrival airport lane-formation out an airplane Provide large

access and grid and getting their windows and

locking of the luggage openings in the

Medical Clinics normative seamlessly facility to offer

pedestrian natural light and

Postal Services behavior Providing proper reduce energy

theory. natural lighting consumption

Baggage within the during daylight

Handling spaces and

Services facilities will help Provide covered

reduce stress walkways or

Ground and increase shade in

Transportation productivity outdoor spaces

Services to promote

pedestrian

friendly spaces

Use of sun or

solar roof in the

terminal in order

to provide

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natural lighting

during the day

and lessen

stress

Intersecting Departure Hall Two classes of Private and Provision of

Flow Scenario pedestrians public circulation People Mover

(90 degrees) Departure gates are created. must be System or PMS

One from left separated to to connect

Baggage Claim to right and avoid passenger terminals for

area one from top to traffic transit

bottom. This passengers

Departure lobby scenario Areas should be

produces designed to Provision of

Retail Stores insights into accommodate seating facilities

the happenings and cater the and the use of

Restaurants of pedestrian needs of each gardens and

congestion and passengers landscaped to

Airport Lounges gridlock. providing reduce

comfort surrounding

Duty Free stress and

shops Renewed focus pollution while

on bag claims or waiting

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Parking arrival halls as

the passenger’s

first impression

of the

surrounding

areas of the

airport.

Table 4.10 Analysis Based on Architectural Characteristics

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4.5.7 Analysis Based on Organizational Chart

The analysis presented is important for it will be used as the proponent’s basis

for the spaces of the Davao International Airport Authority (DIAA) Administration

Building that was approved last August 30, 2019. The users which are the workers will

be classified and grouped according to their field or work and office.

Organization No. of Workers

Top Level Organization

Board of Directors 14
Internal Audit Services Office 5
Office of the Corporate Board Secretary 5
Office of the General Manager & Chief 5
Executive Officer
Public Affairs Office 5
Airport Operations Command Center 5
Airport Security Inspectorate Office 5
Standards Regulations Office 5
Office of the Senior Assistant 5
General Manager & Chief Operating Officer
Office of the AGM for 5
Finance and Administration
Office of the AGM for Operations 5
Office of the AGM for Engineering 5
Office of the AGM for Security and 5
Emergency Services
Office of the AGM for Corporate Management 3
& Commercial Services
Office of the AGM for Legal Affairs 3

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Finance and Administration

Finance Department 10
Cashiering Division 8
Collection Division 7
Accounting Division 10
Budget Division 5
Materials & Planning Department 10
Procurement Division 8
Property Management Division 8
General Services Division 8
Personnel Division 10
Human Resources Development Division 10
Records Division 5

Operations

Airport Operations Department 20


Aviation Support Industrial 10
Area Operation Division
Aerodrome Operations 8
Apron Management Services Division 15
General Aviation Operations Division 15
Airport Ground Operations and 30
Safety Division
Public Affairs Department 12
Public Assistance Division 10
Media Affairs Division 5

Engineering

Civil Works Department 5


Pavement and Ground Division 15
Building Division 5
Design and Planning Division 5
Electromechanical Department 5

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Electrical Division 5
Mechanical Division 5
Electronics and Communications Division 5

Security and Emergency Services

Airport Police Department 15


Intelligence & Investigation Division 20
Police Detection Reaction Division 10
Intelligence and ID & 20
Passport Control Department
Access Management Division 10
Emergency Services Department 15
Medical Division 25
Rescue and Firefighting Division 15
Airport Development and Corporate Affairs 12

Management & Commercial Services

Commercial Services & Real Estate 15


Management Department
Corporate Management 10
Services Department
Information Technology Department 5

Legal Affairs

Pre-bids and Awards Division 10


Contract Management Division 5
Opinion and Advisory Division 3
Administrative Discipline and 3
Grievance Division
Table. 4.11 Analysis Based on Organizational Chart

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4.5.8 Analysis Based on the Passenger Movements

Year Domestic International Total Growth

Rate

2010 2,207,684 21,493 2,229,177 + 16.25%

2011 2,364,972 25,167 2,390,139 + 7.22%

2012 2,923,327 39,916 2,963,234 + 23.98%

2013 2,773,691 33,538 2,807,229 - 5.26%

2014 3,408,487 43,992 3,452,479 + 22.99%

2015 4,099,131 50,974 4,150,105 + 20.21%

2016 3,462,119 91,082 3,553,201 - 14.38%

2017 4,140,757 93,910 4,234,667 + 19.18%

2018 4,288,408 147,149 4,435,557 + 4.47%

2019 4,305,449 181,557 4,487,006 + 1.16%

Table. 4.12 CAAP Passenger Movements Statistics

Even though the growth rate of changes per year is not constant, the influx of

passenger movement is still increasing since 2010 up to 2019. The lowest growth rate

of the Davao International Airport was during the year 2016 due to the terrorist attack

at Roxas night market. Another factor for this decrease is the inefficient and

inconvenience airport facility of the city.

To get the forecast of the passenger movement in Davao International Airport

for the next thirty years, the proponent used a formula of calculating the estimated

future value. Getting the growth rate of the future years, the proponent incorporated

changes in growth rate for the past five years based on the data of Civil Aviation

Authority of the Philippines (CAAP) Davao.

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Latest Data Compared to Changes in

Reference Period Value Reference Period Value Growth

Rate

2015 20.21% 2014 22.99% - 2.78%

2016 - 14.38% 2015 20.21% - 34.59%

2017 19.18% 2016 - 14.38% 33.56%

2018 4.74% 2017 19.18% - 14.44%

2019 1.16% 2018 4.74 -3.58%

Total 20%

Divided by 5 (five years) 4%

Table 4.13 Passenger Movement Changes in Growth Rate

In getting the changes in growth rate of the past five years, the current rate of

the year is subtracted to the previous rate of the year. The total changes in growth rate

in five years will be divided by 5 to get the average. The result, will then, be used in

the formula to calculate the estimated future value of passenger movements in the

next thirty years.

i = rate; n = number of years; A = 2019 total passengers

Formula: A x ( 1 + i ) n = Future Passenger Movement

4,487,006 x ( 1 + 4% ) 30

4,487,006 x ( 1.04 ) 30

= 14,553,144 ~ 14,554,000

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Year Total Passenger Movement

2019 4,487,006

2049 14,554,000

Table 4.14 Total Passenger Movement

The total passenger movement in 2019 is

4,487,006. According to calculations, the total

passenger movement in 2049, based on 2018

projections will increase by 324%. After 30 years, the

estimated total passenger movement will be

14,554,000.

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4.5.9 Analysis Based on the International Passenger Movements

Year International Total International

Percentage

2010 21,493 2,229,177 0.96%

2011 25,167 2,390,139 1.05%

2012 39,916 2,963,234 1.35%

2013 33,538 2,807,229 1.19%

2014 43,992 3,452,479 1.27%

2015 50,974 4,150,105 1.23%

2016 91,082 3,553,201 2.56%

2017 93,910 4,234,667 2.22%

2018 147,149 4,435,557 3.32%

2019 181,557 4,487,006 4.05%

Table 4.15 International Passenger Movement Statistics

Based on the statistical data of the international passenger movements of the

Davao International Airport shown above, it is evident that the growth rate of

international passengers is constantly increasing annually. However, the airport still

lags behind in terms of international traffic even being the third busiest airport in the

country. With the redevelopment project of the airport, it will offer more international

routes, thus, more international passengers.

One of the problem of the current Davao International Airport today is that its

facilities is divided in half for the domestic and international passengers. However,

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international traffic is in thousands while domestic traffic is in millions, resulting to a

congested terminal. This data is vital in the study in order to divide the airport facility

accordingly to the forecasted passengers in the year 2049.

To get the forecast of the international passenger movement in Davao

International Airport for the next thirty years, the proponent used a formula of

calculating the estimated future value based on the annual international percentage of

the data from the total passenger movements of the facility based on the data provided

by the Civil Aviation Authority of the Philippines (CAAP) Davao.

Latest Data Compared to Changes in

Reference Period Value Reference Period Value Growth

Rate

2015 1.23% 2014 1.27% - 0.04%

2016 2.56% 2015 1.23% 1.33%

2017 2.22% 2016 2.56% - 0.34%

2018 3.32% 2017 2.22% 1.1%

2019 4.05% 2018 3.32% 0.73%

Total 2.78%

Divided by 5 (five years) 0.556%

Table 4.16 International Passenger Movement Changes in Growth Rate

In getting the changes in international growth of the past five years, the current

rate of the year is subtracted to the previous rate of the year. The total changes in

growth rate in five years will then be divided by 5 to get the average. The result, will

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then, be used in the formula to calculate the estimated future value of international

passenger movements in the next thirty years.

i = rate; n = number of years; A = Average Annual International

Passenger Population; F = Future Passenger Movement of Annuity; T =

Total International Passengers in 30 years

Formula: F x A = T

Average Annual International Passenger

Reference Period Value

2015 50,974

2016 91,082

2017 93,910

2018 147,149

2019 181,557

Total 564,672

Divided by 5 112,935

Table 4.17 Average Annual International Passenger

Formula: [ 1 - ( 1 + I ) n ] / i = (F) Future Passenger Movement of Annuity

[ 1 – ( 1+0.00556 ) 30 ] / 0.00556 = 32.55

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F x A = (T) Total International Passengers in 30 years

32.55 x 112,935 = 3,676,034

International Passenger in 30 years / Total Passengers in 30 years =

Percentage of International Passengers

3,676,034 / 14,554,000 = 0.2525789474 ~ 25% of the Total Forecasted

Passengers in thirty years

Year Total International Passenger Movement

2019 181,557

2049 3,676,034

Table 4.18 Total International Passenger Movement

The total international movement in 2019 is 181,557.

According to calculations, the total passenger

movement in 2049, based on 2019 projections will

increase by 2024%. After 30 years, the estimated

international passenger movement will be 3,676,034.

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4.5.10 Analysis Based on the Aircraft Movements

Year Domestic International Total Change

2010 9,692 219 9,911 + 3.25%

2011 10,238 239 10,477 + 5.71%

2012 25,460 634 26,094 + 149.06%

2013 29,104 536 29,640 + 13.59%

2014 22,822 694 23,516 - 20.66%

2015 26,058 758 26,816 + 14.03%

2016 32,571 1,186 33,757 + 14.03%

2017 36,094 2,399 38,493 + 14.03%

2018 42,740 1,595 44,335 + 15.18%

2019 29,204 1,813 31,017 - 44.07%

Table 4.19 CAAP Aircraft Movements Statistics

The aircraft movement in the Davao International Airport is annually increasing

and improving except in the year 2014 which had 23,516. The current single runway

of the facility can only accommodate a maximum of 30 aircrafts per hour due to the

absence of a parallel taxiway.

To get the forecast of the aircraft movement in Davao International Airport for

the next thirty years, the proponent used a formula of calculating the estimated future

value. Getting the growth rate of the future years, the proponent incorporated changes

in growth rate for the past five years based on the data of Civil Aviation Authority of the

Philippines (CAAP) Davao.

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Latest Data Compared to Changes in

Reference Period Value Reference Period Value Growth

Rate

2015 14.03% 2014 - 20.66% 34.66%

2016 25.88% 2015 14.03% 11.85%

2017 14.03% 2016 25.88% - 11.85%

2018 15.18% 2017 14.03% 1.15%

2019 -44.07% 2018 15.18% -45.22%

Total 9.41%

Divided by 5 (five years) 1.9%

Table 4.20 Aircraft Movements Changes in Growth Rate

In getting the changes in growth rate of the past five years, the current rate of

the year is subtracted to the previous rate of the year. The total changes in growth rate

in five years will be divided by 5 to get the average. The result, will then, be used in

the formula to calculate the estimated future value of passenger movements in the

next thirty years.

i = rate; n = number of years; A = 2019 total aircraft movement

Formula: A x ( 1 + i ) n = Future Aircraft Movement

31,017 x ( 1 + 1.9% ) 30

31,017 x ( 1.019 ) 30

= 54,554 ~ 55,000

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Year Total Aircraft Movement

2019 31,017

2049 55,000

Table 4.21 Total Aircraft Movement

The total aircraft movement in 2019 is 31,017.

According to calculations, the total aircraft movements

in 2049, based on 2019 projections, will increase by

177.32%. After 30 years, the estimated total aircraft

movements will be 55,000.

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4.5.11 Analysis Based on the Cargo Movements

Year Domestic International Total Change

(in kg) (in kg) (in kg)

2010 34,172,210 84,429 34,256,639 - 35.73%

2011 40,568,631 63,195 40,631,826 + 18.61%

2012 34,772,206 51,771 34,823,977 - 14.29%

2013 42,118,391 67,392 42,185,783 + 21.14%

2014 44,455,899 69,836 44,455,899 + 5.38%

2015 53,714,155 76,347 53,790,502 + 21.00%

2016 59,737,244 77,062 59,814,306 + 11.20%

2017 53,590,101 68,400 53,658,501 - 10.29%

2018 57,594,657 159,342 57,753,999 + 7.63%

2019 67,242,919 181,792 67,424,711 + 16.74%

Table 4.22 CAAP Cargo Movements Statistics

Both international and domestic cargo increase and decrease during the years

due to the strategic location of Davao being the central of Mindanao. The lowest growth

rate in terms of cargo movements in Davao International Airport is in the year 2010

which is only 34,256,639 kilograms.

To get the forecast of the cargo movement in Davao International Airport for

the next thirty years, the proponent used a formula of calculating the estimated future

value. Getting the growth rate of the future years, the proponent incorporated changes

in growth rate for the past five years based on the data of Civil Aviation Authority of the

Philippines (CAAP) Davao.

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Latest Data Compared to Changes in

Reference Period Value Reference Period Value Growth

Rate

2015 21.00% 2014 5.38% 15.62%

2016 11.20% 2015 21.00% - 9.8%

2017 - 10.29% 2016 11.20% - 21.42%

2018 7.63% 2017 - 10.29% 17.92%

2019 16.74% 2018 7.63% 9.11%

Total 11.43%

Divided by 5 (five years) 2.3%

Table 4.23 Cargo Movements Changes in Growth Rate

In getting the changes in growth rate of the past five years, the current rate of

the year is subtracted to the previous rate of the year. The total changes in growth rate

in five years will be divided by 5 to get the average. The result, will then, be used in

the formula to calculate the estimated future value of passenger movements in the

next thirty years.

i = rate; n = number of years; A = 2019 total cargo movement

Formula: A x ( 1 + i ) n = Future Cargo Movement

67,424,711 x ( 1 + 2.3% ) 30

67,424,711 x ( 1.023 ) 30

= 133,379,199 kgs ~ 133,380,000 kgs

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Year Total Cargo Movement

2019 67,424,711 kg

2049 133,380,000 kg

Table 4.24 Total Cargo Movement

The total cargo movement in 2019 is

67,424,711 kg. According to calculations, the total cargo

movement in 2049, based on 2019 calculations, will

increase by 197.82%. After 30 years, the estimated total

cargo movements will be 133,380,000 kilograms.

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4.5.12 Analysis Based on the Passenger Terminal Building Spaces

From the general rule as set by the ICAO (International Civil Aviation

Organization), the peak hour passenger could be calculated by taking around 0.05 –

0.03% of the half of total annual passengers therefore,

PEAK HOUR CALCULATION FOR 2049

Forecasted total annual passengers for Davao International Airport- 14,554,000

Assumption

Total diverted passenger for Davao International Airport: 14,554,000 / 2 = 7,277,000

Peak hour passenger- 0.05% of 7,277,000 = 3638.5 passengers ~ 3650 passengers

AIRCRAFT STAND CALCULATION

S= [T/60xN]+D

Gate occupancy time T= 45 minutes

No. of arriving aircraft N= 13

No. of aircraft stand S= [45 / 60 x 13] + 1

S= 9.75 + 1

S= 10.75 ~ 11

Aircraft stand / gate= 11

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No. of departing passengers= 45% of 3,650 = 1,650/hour

No. of arriving passengers= 40% of 3,650 = 1,450/hour

No. of transit passengers= 15% of 3,650 = 550/hour

PASSENGER TERMINAL BUILDING – Departure

No. of departing passengers= 45% of 3,650 = 1,640/hour

a. Departure Curb

Curb length required= A x P x I x T / 60n

Where,

A = number of peak hour passenger = 1,640 pax

P = proportion of car using passengers = 0.5

N = average number of pax per car / taxi = 1.7

I = average curb length required per taxi = 6.5m

T = average curb occupancy time = 1.5min

Curb length= (1640 x 0.5 x 6.5 x 1.5) / (60 x 1.7) = 43.0147m ~ 43m

b. General inquiry @ 10 sq. m. for each counter

For 11 counters (11 aircraft gates) = 110 sq. m. [additional 1 counter for CIP or no

check-in baggage passengers)

c. Departure Concourse

Ratio of visitors = 1:0.5

No. of pax = 1,650

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Dwell time for pax = 10 minutes

Area required per pax = 2 sq. m.

Area required per visitor = 1.5 sq. m.

At a given time,

No. of pax = (1,650 / 60 x 10) = 275

No. of visitors = (1,650 x 0.5) / 60 x 30 = 412.5

Area required = (275 x 2) + (412.5 x 1.5) = 1,168.75 sq. m.

d. Security check-in area

Dwell time = 10 minutes

Service time of X-ray machine = 30 seconds

Required area per pax = 2 sq. m.

Required area per machine = 35 sq. m.

Capacity of machine = 150 pax per hour

At a given time,

No. of pax cleared = 10 x 15 (one counter can handle 15 pax) x 150/60 = 375

pax

No. of machine required = 1100 [11 counters x 100 sq. m.] / 150 = 7.3 numbers

~ 8 numbers

Area required for machine = 8 x 35 = 280 sq. m.

Area required for pax = 375 @ 2 sq. m. = 750 sq. m.

Total area = 1,030 sq. m.

e. Check-in area

Dwell time = 30 minutes

Service time per counter = 3 minutes

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Queue length per pax = 1m

Back-up corridor for pax = 3m

Peak hour pax = 1,650

Cleared per counter = 60 / 3 = 20 pax

No. of pax in queue = 30/3 = 10 pax

Queue length per counter = 10 x 1 = 10m

Counter area = 5 x 2.5 sq. m.

No. of counter required = 1,650 / 30 = 55

Ticket confirm and baggage book / airline support room = [5 + 10 + 3] x 2.5 x 55 =

2,475 sq. m.

f. Departure immigration, passport and visa check

Dwell time = 10 minutes

Service time per counter = 2 minutes

Queue length per pax = 0.75m

Back-up corridor for pax = 3m

International Peak hour pax = 1,650 (25%) = 412.5

Cleared per counter = 60 / 2 = 30 pax

Counter area = 3.61 x 1.75 sq. m.

No. of counter required = 412.5 / 30 = 13.75 ~ 14

No. of pax in queue = 10/2 = 5 pax

Queue length per counter = 5 x 0.75 = 3.75m

Area = [3.61 + 3.75 + 3] x 1.75 x 14 = 543.4 sq. m.

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g. Departure lounge

Duration in transit lounge = 30 minutes

Area per pax = 2 sq. m.

No. of passenger’s in lounge = departure + transit passengers = 1,650 + 550 = 2,200

Area = 2,200 x 2 = 4,400 sq. m.

h. Security hold, final checking and waiting = 900 pax @ 3 sq. m. = 2,700 sq. m.

i. Custom, item check and quarantine = 8 counters @ 35 sq. m. = 280 sq. m.

Total area= 12,707.15 sq. m.

Providing twice the total calculated space in order to achieve a smooth

passenger traffic flow:

Total definite area calculated = 12,707.15 sq. m.

Total definite area required = 12,707.15 sq. m. x 2 = 25,414.3 sq. m.

DEPARTURE FACILITIES

1. Concessionaires, shops, food beverage and bars

1.5% of total departure space = 1.5% of 25,414.3 = 381.21 sq. m.

2. Ticketing, information and airline back-up

For 20 airlines @ 35 sq. m. = 700 sq. m.

3. Post and telegraph office

12 employees running it = 240 sq. m.

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4. VIP lounge

For 125 pax per @ 5 sq. m. = 625 sq. m. + meeting hall

5. Toilet

10% of departure area = 10% of 25,414.3 sq. m. = 2,541.43 sq. m.

Total Departure Area = 29,901.94 sq. m.

6. Circulation and recreational area

15% of departure area = 15% of 29,901.94 sq. m. = 4,485.291 sq. m.

Total Departure Area = 29,901.94 sq. m. + 4,485.291 sq. m. = 34,387.231

sq. m. ~ 34,400 sq. m.

PASSENGER TERMINAL BUILDING – Arrival Hall

No. of arriving passengers = 40% of 3,650 = 1,450/hour

No. of transit passengers = 15% of 3,650 = 550/hour

a. Arrival concourse hall

Same boarding bridge is used to collect the arrival passenger. Travellator is provided

beneath security hold areas in the north wing or the domestic area.

b. Arrival hall

Dwell time for pax = 20 minutes

Area per passenger = 2 sq. m.

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Total peak hour passenger = 1,450 + 550 = 2,000

At a given time, no. of passenger = [2,000 x 20] / 60 = 666.67 sq. m.

Area = 666.67 sq. m. x 2 = 1,333.33 sq. m.

c. Immigration (passport and visa)

Dwell time for pax = 10 minutes

Service time = 1 minute

Back-up corridor = 3m

No. of pax cleared / counter = 60

Total peak hour passenger = 1,450 pax

No. of counter required = 1,450 / 110 = 13.18 say 14

Area = (3.6 + 7.5 + 3) x 1.75 x 14 = 345.45 sq. m.

d. Baggage claim

Dwell time for pax = 20 minutes

In one hour, pax handled by one conveyor belt = 100 x 60 / 20 = 300 pax

Area for one conveyor belt = 600 sq. m.

Total peak hour passenger = 1,450 pax

No. of belt required = 1,450 / 300 = 4.83 ~ 5

Area = 5 x 600 = 3,000 sq. m.

e. Customs (duty check and payment)

Ratio of red channel and green channel = 3:7

Dwell time for red channel = 30 minutes

Service time = 30 seconds

Dwell time for green channel = 4 minutes

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Service time = 30 seconds

No. of pax in green channel = 1,450 x 0.7 = 1015

No. of pax in red channel = 1,450 x 0.3 = 436

No. of pax cleared / green channel = 60 x 60 / 30 = 120

No, of pax cleared / red channel = 60 / 10 = 6

No. of green channel required = 1015 / 120 = 8.45 ~ 9

Pax in queue = 9 x 60 / 30 = 18 pax

No. of red channel required = 436 / 120 = 3.63 ~ 4

Pax in queue = 30 / 10 = 3 pax

Area of green channel counter = 9 @ 15 sq. m. = 135 sq. m.

Queue = 10 x 3 x 9 = 270 sq. m.

Area of red channel counter = 4 @ 15 sq. m. = 60 sq. m.

Queue = 3 x 3 x 4 = 36 sq. m.

Total Area = 135 + 270 + 60 + 36 = 501 sq. m.

f. Arrival concourse

No. of arriving passenger per hour = 1,450

Ratio of visitors = 1:1

Occupancy time for visitor pax = 60 min

Occupancy time for pax = 20 min

At a given time,

No. of pax = 1,450 x 20 / 60 = 483.33

No. of visitors = 1,450 x 60 / 60 = 1,450

Area required per pax = 2 sq. m.

Area required per visitors = 1.5 sq. m.

Area required = (483.33 x 2) + (1,450 x 1.5) = 3,141.66 sq. m.

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g. VIP lounge

Meeting + gathering hall

Same as departure

Area required = 500 sq. m.

Providing twice the space of the calculated space will achieve a smooth

passenger traffic flow:

Total definite area calculated = 8,321.44 sq. m.

Total definite area required = 8,321.44 x 2 = 16,642.88 sq. m.

ARRIVAL FACILITIES

1. Concessionaires, shops

1.5% of total arrival space = 1.5% of 16,642.88 sq. m. = 249.64 ~ 250 sq. m.

2. Warehouse = 600 sq. m.

3. Post and telegraph office

12 employees running it = 240 sq. m.

4. Supporting offices (approximately 15 different office spaces)

Immigration, health, bank, custom, etc. for each 150 sq. m.

Area = 15 x 150 sq. m. = 2,250 sq. m.

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5. Toilet

10% of arrival area = 10% of 16,642.88 = 1,664.288 sq. m.

Total arrival area = 21,647.168 sq. m.

6. Circulation and recreation area

15% of arrival area = 15% of 21,647.168 sq. m. = 3,247.0752 sq. m.

Total arrival area = 24,894.2432 sq. m. ~ 24,900 sq. m.

PASSENGER TERMINAL BUILDING – Transit

No. of transit passengers = 15% of 3,650 = 550/hour

1. Transit hall

No. of transit passenger per hour = 550

Area required per room = 4 sq. m. (luxury)

Area required = 550 x 4 = 2,200 sq. m.

2. Rest rooms

No. of transit passenger users per hour = 100

Area required per room= 25 sq. m. (luxury)

Area required = 100 x 25 = 2,500 sq. m.

3. Toilets

Around 20% of hall area

Area required = 20% of 2,200 = 440 sq. m.

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4. Facilities

Around 40% of transit area (2,200 + 2,500) = 4,700 sq. m.

Concessionaire, shops, bar, cybercafé, restaurant, duty free shop, telephone and all

necessities

Area required = 40% of 4,700 = 1,880 sq. m.

5. Circulation

Around 20% of total area (2,200 + 2,500 + 440 + 1,880) = 7,020 sq. m.

Area required = 20% of 5,420 sq. m. = 1,404 sq. m.

Total transit area = 8,424 sq. m. ~ 8,450 sq. m.

Terminal building floor area = Departure + Arrival + Transit

Terminal building floor area = 34,400 + 24,900 + 8,450 = 67,750 sq. m.

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5.1 Site Analysis 247

5.2 General Space Requirements 272

5.3 Design Philosophy 273

5.4 Programmatic Concept 274

5.5 Organizational Structure 276

5.6 Specific Space Requirements 277

5.7 Bubble Diagram 285

5.8 Space Matrices 288

5.9 Behavioral Analysis 292

5.10 Space Programming 297


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5.1 SITE ANALYSIS

5.1.1 General Profile

Davao International Airport (DIA), formerly known as the Francisco

Bangoy International Airport (FBIA), is the main airport serving the Davao

Region in the Philippines. The current site’s location is located in Daang

Maharlika Highway, Buhangin, Davao City. In the old airport located in Sasa,

the site only had 104 hectares. However, the government bought more lands

to the nearby residents and expanded the site, hence, the current international

airport. The site today has a maximum area of 209 hectares. The site of the old

airport was donated by Don Francisco Bangoy and majority of the site today is

owned by the government. Due to the delay of governmental transactions, the

turnover of land titles is not yet finished.

Figure 5.1 Davao International Airport Site

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Francisco Bangoy International Airport Lot Bearing

Points Bearing Distance

1-2 S 46.3 W 172.78 m

2-3 S 50.3 W 128.58 m

3-4 S 51.8 W 208.31 m

4-5 S 42.1 E 110.33 m

5-6 S 47.9 W 99.79 m

6-7 S 40.8 E 305.50 m

7-8 S 49.2 W 192.13 m

8-9 S 36.5 E 153.97 m

9-10 S 48.9 W 1,577.77 m

10-11 S 33.6 E 61.88 m

11-12 S 16.1 E 197.48 m

12-13 N 53.2 E 136.44 m

13-14 S 40.6 E 95.65 m

14-15 N 51.5 E 304.82 m

15-16 S 42.4 E 82.02 m

16-17 N 88.0 E 69.04 m

17-18 N 48.8 E 434.45 m

18-19 N 41.5 W 136.27 m

19-20 N 48.5 W 1,771.37 m

20-21 S 58.6 E 139.99 m

21-22 N 45.5 E 276.85 m

22-23 N 11.1 W 63.78 m

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23-24 N 78.9 E 205.83 m

24-25 N 43.0 E 195.17 m

25-26 N 2.9 E 195.42 m

26-27 N 33.9 E 136.44 m

27-28 N 6.8 W 82.78 m

28-29 N 72.4 W 48.13 m

29-30 N 87.0 W 61.60 m

30-31 S 66.7 W 108.41 m

31-32 N 43.1 W 113.22 m

32-33 S 49.1 W 859.10 m

33-34 N 40.9 W 177.48 m

34-35 S 51.8 W 243.56 m

35-1 N 40.6 W 377.97 m

Table 5.1 Lot Bearing

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Francisco Bangoy International Airport General Info

ICAO: RPMD – IATA: DVO

Summary

Name Francisco Bangoy International Airport

Region Asia and Pacific

Territory Philippines

Location Catitipan, Mindanao

Serving Davao

Elevation 96 feet (29 meters)

Type Large airport

Latitude 7.125522

07° 07' 31.88" N

Longitude 125.64577

125° 38' 44.80" E

Magnetic Variation 000° E (01/06)

Table 5.2 Francisco Bangoy International Airport General Info

Runways

Designator Length Width Surface ROPS

5/23 3000m 45m Asphalt (ASP) Yes/yes

Table 5.3 Francisco Bangoy International Airport Runways

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Existing Airport Facilities

The passenger terminal at Davao is located north of the runway and

was built in 2003 to replace the old terminal (still located south of the runway).

The terminal has a total footprint of approximately 22,683 sqm of floor space.

The existing passenger terminal building is built as a 1.5 level building:

• Ground floor with check-in hall, 14 check-in counters for domestic

flights and 14 check-in counters for international flights. The terminal

also has 2 arrivals for international flights and domestic flights with 2

baggage conveyors each.

• First floor for the departure area

The table below details the areas of the existing passenger terminal facilities

from the Civil Aviation Authority of the Philippines (CAAP) Davao:

Existing passenger terminal processing areas

Facility Area

Ground floor

Check-in Area 780 sqm

Baggage Reclaim – Domestic 900 sqm

Greeter’s Hall – Domestic 230 sqm

Immigration Check 300 sqm

Baggage Reclaim – International 750 sqm

Customs Area 230 sqm

Greeter’s Hall – Domestic 230 sqm

First Floor

Security Check – Domestic 45 sqm

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Airport Tax Counters 30 sqm

Emigration check 175 sqm

Security Check – International 45 sqm

Other Facilities

Duty free and concession 40 sqm

Ground handler offices 62 sqm

Airline offices 956 sqm

Pre-departure area 3,888 sqm

Concession area Dom 293 sqm

Concession area Intl 394 sqm

Table 5.4 Existing Passenger Terminal Processing Areas

Davao International Airport Existing Airside Information

# Particular Description

1. Area 209 hectares

2. Runway Orientation 05/23 direction

3. Runway Length 3000 m

4. Runway Width 45 m

5. Runway Strip Length 3000m (for both runways end 05

and 23)

6. Runway Strip Width 260m (150m north & 110 south)

7. Stop way 120m x 45m (for both runway 05

and 23) Asphalt

8. Clearway 200m for runway 05 and 300m for

runway 23

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9. Taxiway 30m Asphalt (52m with

shoulders)

10. Turning Pads 60 x 67.5 m

11. Apron Area 74,250 sqm

12. Passenger Boarding Bridges 4 Passenger Boarding Bridges

Source: Civil Aviation Authority of the Philippines (CAAP) Davao

Table 5.5 Davao International Airport Existing Airside Information

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5.1.2 Context of the Site

Figure 5.2 Context of the Site

1. Car Park - The car park is situated at the front of the terminal building and

has 688 parking spaces.

2. Cargo - The 5,580 sqm terminal building of cargo facility is located south of

the terminal and has its access route to the landslide. The building is

located at the landslide / airside border that provides Davao air cargo

service.

3. ATC - The air traffic control tower (ATC) is combined with the administrative

building of Civil Aviation Authority of the Philippines (CAAP) Davao at its

base for a total floor area of 1,405 sqm and is located southwest of the

freight facility.

4. ARFF - The aircraft rescue and firefighting station (ARFF) is located further

south of the ATC with a straight road to the runway and another for the

apron. The complete plant has a building of 788 square meters, with 6 fire

trucks of category 9 under ICAO.

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Figure 5.3 ICAO RFFS Category Chart

5. Fuel farm- On site, 3 separate companies supply fuel, all of which supply

JETA1:

o Petron (Philippines Airlines)

o Phoenix (Cebu)

o Lubwell (Air Asia and Sea Air)

6. Maintenance and utilities- Maintenance & FSS building (e.g. CAAP vehicle

maintenance and consumables storage) (899sqm) Other installations on

the runway's north-west are Airfield Maintenance Building / Supply (1277

sqm), Central Plant Building (776 sqm) and Water Treatment and Storage.

7. Air Force / Military activities- The remaining remote apron area is located

southeast of the runway, which used to be the apron of the old terminal.

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5.1.3 Location, Accessibility and Vicinity Map

Figure 5.4 Location, Accessibility, and Vicinity Map

The site is Located in Daang Maharlika Highway,

Buhangin, Davao City. The establishments near the site is

mainly housing subdivisions and two universities. Some

establishments comprising of commercial spaces and

institutional can also be found near the site.

The main accessibility in the site is situated in the

same road, which is in Maharlika Highway, Buhangin. While

the two crash gates in the airside can be accessed in Medina

Subdivision and Angliongto Road. Perimeter or Runway

Access Road is also available along the property line of the

airport for the service and airport employees to use.

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INSTITUTION DISTANCE

Proximity to Hotels

OYO 150 Airport View Hotel 1.1km


Microtel Inn & Suites 5.1km
Park Inn by Radisson Davao 6.7km
Dusit Thani 7.0km
Waterfront Hotel 7.5km
Grand Regal Hotel 6.1km
Orange Grove Hotel 4.8km

Proximity to Malls

SM Lanang Premier 5.7km


Gaisano Grand Citygate Mall 4.9km
NCCC Mall Buhangin 5.0km
Abreeza Mall 7.1km

Proximity to Hospitals

Tebow CURE Hospital 5.9km


Metro Davao Medical and Research Center 6.5km
San Pedro Hospital 8.9km

Proximity to schools

Jose Maria College 0.5km


Lyceum of the Philippines University 1.7km
Dumanlas Elementary School 5.1km
Philippine Nikkei Jin Kai International School 5.1km

Proximity to Church

St. Francis of Assisi Parish 2.0km


Kingdom of Jesus Christ 0.5km
Carmelite Monastery 5.6km
Table 5.6 Establishments near the site

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5.1.4 Sun Path and Wind Direction

Figure 5.5 Sun Path and Wind Direction

The sun rises In the East and sets in the West of the

facility. The site is receiving abundant natural sunlight due

to the lack of mid to high rise buildings on the adjacent sites

to have their shadows taken advantage of its open spaces

and wide field. There are also no tall buildings nearby to

block the sunlight in the facility.

The wind typically comes from the north-eastern

monsoon at most and from the southwest monsoon, the site

can take advantage of the breeze it gets. The 05 and 25

runway are situated in the North East wind and South West

wind. The aircrafts must go with the wind direction rather

than landing against it. The pilots of the aircraft must take

control of the wind so that the airplane will not be pushed

away by the wind.

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5.1.5 Noise and Water Flow due to Topography

Figure 5.6 Noise and Water Flow due to Topography

The Noise from the site is coming from the national

highway, the Jose Maria College of Pastor Apollo C.

Quiboloy, and most of the noise are coming from the

surrounding residential areas. However, the noise pollution

produced by the aircrafts may harm public health the same

with air pollution.

Canals and water treatment area are present at the

site. The flow of water when rain occurs from the entrance

is downwards due to the sloping topography of the site. The

Sasa creek is located in the west side near the admin

building of the airport, it also serves as the catch basin of

water when rain occurs.

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5.1.6 Utility Access and Landscape

Figure 5.7 Utility Access and Landscape

Public Utility Access are available in the site such as

Waterline and Electricity which is found in the 1 st Volume of

the Comprehensive Land Use Plan (CLUP) of Davao. The

establishments in the site tap on the waterline and electricity

that is located on the main road. Electricity supply comes

from Davao Light company. While the water supply comes

from the Davao City Water District.

The site has lush greeneries presently surrounding it

from the entrance of the site while the landscapes near the

airside is properly selected to avoid attracting birds that may

result to a bird strike for the aircrafts. The landscape near

the cargo building and the runway is of plain grass

landscape.

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5.1.7 Zoning

Figure 5.8 Zoning

The site is located in the Infrastructure and Utilities (IU)

Zone in the Comprehensive Land Use Plan (CLUP) of Davao

City. The vicinity shows a diversity in zoning and there are

mostly Medium Density Residential, Light and Heavy

Industries, and Major Commercial zones. Based on the

zoning, the site is surrounded by residential zones and may

cause public hazard due to the air and noise pollution that

the aircraft can produce.

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5.1.8 Climate Information

Figure 5.9 Temperature

The temperature in the site is always high. Thus,

it can be captured in order to conserve energy in the

facility. Based on the data, April is the warmest month

while January is the coolest month of the year.

Figure 5.10 Humidity

Based on the data, 81% is the average

percentage of humidity in the site per annum. The data

also shows that the most humid month is in January while

the least humid is in the month of April.

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Figure 5.11 Wind Speed

The most wind speed in the site is experienced

during the month of February. While September has the

least wind to be experienced.

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5.1.9 SWOT Analysis

Strengths Weaknesses
1. The site still has an area for expansion 1. The site has some underdeveloped
2. Carries international flights to further areas
destinations 2. The maximum area of the site is 209
3. A large surface area available to the hectares and cannot be expanded
airport may allow long-term expansion 3. The terminal is located far from the site
4. Strategic point for international and entrance
continental connections 4. The entrance of the site is going towards
5. Landside designed to be comfortable for a downhill slope
the passengers and retailers, having a 5. The airport is designed to be anti-poor
good experience of the airport due to the lack of transportation services
6. Airside designed to be efficient for the 6. Poor service, prone to bad passenger
operations during the peak hours satisfaction
7. High development of Philippines 7. Financial condition and support from the
industry government
8. Having a trademark and icon in the city 8. Sloping landscape of the landside
9. No connectivity with train and other
transportation options at the moment
Opportunities Threats
1. Davao City is one of the most prominent 1. Entrance for bad people and lack of
place in the Philippines and its security at the area
economic status is rising. 2. Housing developments near the airside
2. The existing airport still has an area for of the airport
such expansion. 3. Terrorist threats causing less people to
3. Redeveloping the airport in a way that be willing to fly
passenger satisfaction will increase. 4. High number of competitor airport in the
4. Redeveloping the airport to increase region
tourism in the city 5. Cause noise and sound pollution to
5. Use the downhill slope as a design surrounding housing developments in
advantage to channel water flow to the the area
water treatment area 6. Accidental problems during flights
6. Expanding services to include services
for leisure or business classes
7. High number of passengers and buyers
in the city

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5.1.10 Conceptual Site Development Plan

Figure 5.12 Site Development Plan Airside

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Figure 5.13 Site Development Plan Landslide

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5.1.11 Vehicular Traffic Flow Circulation

Figure 5.14 Private vehicle traffic flow circulation

Private vehicles can access the site in two different entry points.

The public zone wherein the passenger terminal building is

located, only has a one-way vehicular flow to avoid traffic in cross

and counter flows. The semi-public zone of the landside has a

two-way vehicular flow due to the lesser volume of pedestrians

using the area. The two zones are connected in the site by

another road in order to reduce vehicular traffic outside the

airport facility since it still has enough space.

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Figure 5.15 Taxi traffic flow circulation

Taxis in the site has the same vehicular traffic flow with private

vehicles. They can also enter the site in two different entry points.

However, the taxi bay is located inside the landside area of the

facility instead of being located outside. The taxi bay will be a 5-

lane area wherein 100 taxis can be accommodated. A central

ticket booth will control the taxis and will instruct them which area

they will be deployed. Also, different exit point will be provided

for taxis who will leave accordingly. The taxis also have a

different lane in the arrival transport hub to avoid traffic with

private vehicles.

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Figure 5.16 Employee / VIP traffic flow circulation

Employees and VIP personnel can access the private parking

and entrance of the facility. The same with private vehicles and

taxis, they can also access the site in two entry points and exit in

two different exit points. Employees and airport authorities can

also use the two-way vehicular flow of the perimeter road in the

private zone of both airside and landside area.

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Figure 5.17 Cargo truck traffic flow circulation

Cargo trucks who will use the cargo terminal building will only

have one access to entry and exit points. The road will lead

directly to the cargo terminal and does not have any obstruction

to other buildings so that the vehicular flow of heavy trucks will

be seamless.

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Figure 5.18 Jeepney traffic flow circulation

PUVs such as jeepney will not be given accessibility inside the

airport facility in order to reduce traffic congestion. However, they

will be provided with a PUV drop off in the front portion of the

proposed intermodal facility of the Udenna Corporation in order

to cater the passengers who will not use private vehicles or taxi.

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5.2 GENERAL SPACE REQUIREMENTS

• Administration Building

• Air Traffic Control (ATC) Tower

• Aircraft Maintenance Hangar

• Aircraft Rescue and Fire Fighting (ARFF)

• Apron

• Cargo Terminal

• Central Plant

• Emergency Response Building

• Fuel Farm

• Garden

• In-Flight Kitchen

• Intermodal Facility

• Maintenance Center

• Passenger Terminal Building

• Private Commercial Developments

• Public Parking Area

• Runway

• Service Roads

• Taxi Bay

• Taxiway

• Underground Fire Water Protection

• VIP Parking

• Walkways

• Water Treatment Area

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5.3 DESIGN PHILOSOPHY

“ GO BEYOND “

Since the reimagining of the Davao International Airport will be the 3 rd

generation of Ar. Leandro Locsin’s design concept, the 1st is the old terminal at Sasa

and the 2nd is the current Davao airport with its roof structure inspired from the

Philippine Eagle’s beaks, the design inspiration of the reimagined airport will be the

Philippine Eagle as well. The design concept for the proposed Davao International

Airport is to Go Beyond which can also be described as To Fly. Defining this certain

phrase in relation to airport facilities, Go Beyond or to fly can mean the following;

• To move in or pass through the air with wings

• To move through the air by means of wings or wing like parts

• To travel by air

• To engage in flight

Conceptualizing this concept, there are two essential parts needed for a Philippine

Eagle to fly, which are the wings and its feathers. The wings of the eagle serve as the

terminal piers while the feathers will serve as the roof structure of the terminal.

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5.4 PROGRAMMATIC CONCEPT

Behavior and Movement of Passengers

The passenger's movement and actions are determined to further develop a

solution in the layout of an efficient and usable public passenger terminal building that

provides comfort, performance, convenience, security, and user-friendly travel

experience, resulting in positive passenger satisfaction.

Development of socio-cultural and religious value

Since the location of the proposed International airport is situated in a city with

three main religions namely Christian, Muslims, and the Lumads, development of the

various socio-cultural value as a tourist hub is proposed for future development. The

airport design will reflect the tri people of Davao and the essence of each religion’s

preaching. The design would reveal the tranquil and spiritual ambience and promote

the playful passenger experience.

Passenger Centered Design

The design shall inhibit the principle of pedestrianization complemented by

walkability, not only will the sidewalks be uniformly widened and illuminated especially

at night, but it will also be connected throughout the development with a centralized

architectural character, thus improving overall safety, accessibility and appeal.

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Promoting National and Local Economy

Airports are commercial enterprises that are big, complex and generally highly

profitable. It is part of the vital transportation infrastructure of a nation that serves a

much wider area in social and economic terms, in addition to providing thousands of

jobs at the airport itself. Promoting the airport facility and its surrounding community is

therefore one of the key factors in preparing the airport with the least environmental

impact on the built environment. Davao is catching up on rapid development in the

course. The proposed airport would raise the potential of business and tourism in

Davao to a whole new level.

Visual Communication of Information

Visual communication plays a vital role for transport facilities, especially for

passengers, in providing a quality service that involves a system of navigation

information and signage. Such systems are not only for direction, however, but also a

control for the movement of the passenger for a smooth passenger flow and easy

transition within the terminal space.

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5.5 ORGANIZATIONAL STRUCTURE

Figure 5.19 Organizational Structure

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5.6 SPECIFIC SPACE REQUIREMENTS

Passenger Terminal Building

• Entrance and Exit

• Boarding Gate/s

• Lobby/ies

• Airline Ticket Counter/Office

• Public Circulation Areas

o Open Area

• Terminal Service

• Outbound Baggage Facility

• Interline and Intraline Baggage Facility

• Inbound Baggage Facility

• Security Check

• Federal Inspection Services

o Federal Aviation Agency

o The Weather Bureau

o Communications facilities

o Post Office Department

o Customs control

o SF. Passport and health control

• Airport Administration and Services

o Information Desk

o Offices

o Customs

o Immigration

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o Management

o Accounting

o Maintenance

o Operation

o Public relations

• Security and Maintenance Office

o Control Room

o Main Security

• Comfort Rooms

o Male and Female

o All gender

• Breastfeeding Area

• Storage Room/s

o General

o Freight

• Prayer Room/Chapel

• Hold Room

• Quarantine

• Departure Lounge

• Arrival Lounge

• Sleeping Lounge

• Nursery for small children

• Concession/s

• Bank / Money changer

• Gift shop

• Car rental

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• Flight insurance

• Kiosk/s

• Restaurant/s

• Luggage Locker

• Store/s

• Telephone

• Departure Hall

• Check-in Hall

• Customs Baggage Control

• Ticket Counter

• Passport Control

• Flight Gate

• Departure Lounge

• Transit & Transfer Passengers

• Transfer Baggage

• Baggage Claim

• Lost Baggage / Unclaimed baggage Storage

• Hotel Reservations

• Car Hire

• Seating Spaces/Areas q

• Indoor Park and Garden

• Entertainment Zone

o Children Playpark

o Arcade/Gaming

o Cinema/Theater/Movie Zone

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• Airline operation

o Passenger and baggage-handling counters

o Office space adjacent to passenger-handling counter

o Baggage claim area

o Information counter

o Telecommunication facilities

o Space for handling and processing of mail, express, and light

cargo

o Aircraft Optional activities

o Catering activities

o Crew rest facilities

• Apron

o Terminal Apron

o Cargo Apron

o Parking Apron

o Service and Hanger Apron

o Isolated Apron

o General Aviation Apron

o Other Ground Servicing Apron

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ADMINISTRATION BUILDING

• Accounting Division

• Budget Division

• Cashiering Division

• Office of the Manager Finance Department

• Assistant General Manager for Finance & Administration

• Collection Division

• Human Resource Development Division

• Office of the Manager Administrative Department

• Personnel Division

• Procurement Division

• General Services Division

• Office of the Assistant General Manager for Operations

• Business and Real Estate Investment and Development Division

• Terminal Concessions Divisions

• Business Development & Concessions Department

• System and Procedure Improvement Division

• Office of the Assistant General Manager for Engineering & Maintenance

• Office of Commission on Audit

• Records Room

• Senior Corporate Attorney

• Legal Department / Chief Corporate Attorney

• Assistant General Manager for Airport Development & Corporate Affairs

• Internal Audit Services Office

• Office of the Manager Corporate Management Services Department

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• Management Information Systems Division – Training Room

• Management Information Systems Division – Technical Room

• Management Information Systems Division

• Office of the Bids and Awards Committee

• Office of the Officer-in-Charge Porterage Section

• Audio Visual Room

• Executive Lounge

• Office of the Corporate Board Secretary

• Reception Lounge

• Office of the Senior Assistant General Manager

• Board Room

• Office of the Head Executive Assistant

• Office of the General Manager

• Training Room

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Intermodal building

• Pedestrian Entry/Exit Points

• Parking Area

o Staff’s parking spaces

o Visitor’s parking spaces

• Security check-up

• Passenger’s Luggage Cart Services

• Ticket counter

• Information desk

o Concourse area

o North Bound bus bay

o South Bound bus bay

o PUV, Van / UV express bay

• Bus bay

• Control room

• High-tech security room

o Head Security Office

• Food court

o Kitchen

o Dining area

o Rest Rooms

• Admin department

o Terminal Manager

o Passenger Agent

• Public Toilets

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• Lounges

o Restroom

o Resting room

o Waiting area(indoor-outdoor)

o Payphone

• Utilities

o Maintenance Department

o Garbage Disposal

• Commercial Spaces

o Storage Room

• Staff’s Quarters

o Locker Room

• Clock Tower

• Drivers, Staffs Quarters

o Rest Area

• Office

• Bus Maintenance Depot needs to be repaired are stored.

• Tools and Equipment Storage

• Covered Shed

• Waiting/Seating areas

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5.7 BUBBLE DIAGRAM

Site Development Plan

Figure 5.20 Site Bubble Diagram

Legend:
1- Fuel Farm 14- Maintenance Hangar
2- Underground Fire Water Protection 15- Isolated Apron
3- Private Commercial Developments 16- Intermodal Facility
4- In-Flight Kitchen 17- Taxi bay
5- Water Treatment Area 18- Car Parking Building
6- Central Plant 19- VIP Parking / Employee Entrance
7- Maintenance Center 20- International Arrival Transport Hub
8- Emergency Response Building 21- Departure Drop-off
9- Aircraft Rescue and Fire Fighting 22- Domestic Arrival Transport Hub
(ARFF) 23- Pedestrian Plaza
10- Admin Building 24- Passenger Terminal Building
11- Air Traffic Control (ATC) Tower 25- Entrance
12- Cargo Terminal 26- Exit
13- Apron 27- Bus Parking

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Passenger Terminal Building Lower Floor

Figure 5.21 PTB Lower Floor Bubble Diagram

Legend:
1- Stairs 22- Training Room 42- Optional Counters
2- Elevator 23- Command Center 43- Security Screenings
3- Baggage 24- Ground Service 44- Flight Check-in
Breakdown Room Counter
4- Electrical Room 25- Ground Service 45- Passenger Service
5- Mechanical Room Office Counter
6- Immigration Station 26- Elevator 46- Information Kiosks
7- Baggage Claim 27- Red Cross 47- Central Lobby
8- Customs Counter 28- Government Offices 48- TMO / CTO Counter
9- Hotel Info / 29- Stairs 49- Army / Navy Liaison
Telephones 30- Cargo Transit Office Counter
10- Exit Covered Area 31- Transit Mail Office 50- Central Lobby
11- Airside Covered 32- Passenger Service 51- Passenger
Area Reservations Information Counter
12- Stairs 33- Dispatch 52- Optional Security
13- Restrooms 34- Shift Support 53- Vest
14- Lost & Found 35- Support Room 54- Entry Covered Area
15- Break Room 36- Support Room 55- Baggage Build-up
16- Conference Room 37- Break Room 56- Stairs
17- Customs 38- Office-in-charge 57- Elevator
18- Bank Office 58- Clean Fleet
19- Public Side 39- Airport Police Office 59- Restrooms
Covered Area 40- Customs 60- Army / Navy Liaison
20- Storage 41- Small Flight
21- Pax Storage Admin Departure Area

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Passenger Terminal Building Upper Floor

Figure 5.22 PTB Upper Floor Bubble Diagram

Legend:
1- Stairs 22- Upper Lobby Waiting Area
2- Elevator 23- Stairs
3- Gate Lounge 1 24- Money Exchange
4- Stairs 25- Storage
5- Food Service 26- Janitor Closet
6- Gate Lounge 2 27- Restrooms
7- Security 28- Business Center
8- Restrooms 29- Gate Lounge 3
9- Serving Area 30- Security
10- Office 31- Restrooms
11- Preparation Area 32- Entry Lounge
12- Trash Room 33- Family Restroom
13- Elevator 34- Family Lounge
14- Refrigerating Room 35- Crib Room
15- Freezing Room 36- Children’s Activity
16- Dry Storage 37- Nursing Room
17- Boarding Corridor 38- Gate Lounge 4
18- Stairs 39- Stairs
19- Specific Commercial Reception 40- Elevator
20- Restrooms 41- Restroom
21- Specific Commercial Lounge

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5.8 SPACE MATRICES

Site Development Plan

Figure 5.23 Site Development Plan Space Matrix

Legend:
1. Fuel Farm 14. Maintenance Hangar
2. Underground Fire Water Protection 15. Isolated Apron
3. Private Commercial Developments 16. Intermodal Facility
4. In-Flight Kitchen 17. Taxi bay
5. Water Treatment Area 18. Car Parking Building
6. Central Plant 19. VIP Parking / Employee Entrance
7. Maintenance Center 20. International Arrival Transport Hub
8. Emergency Response Building 21. Departure Drop-off
9. Aircraft Rescue and Fire Fighting 22. Domestic Arrival Transport Hub
(ARFF) 23. Pedestrian Plaza
10. Admin Building 24. Passenger Terminal Building
11. Air Traffic Control (ATC) Tower 25. Entrance
12. Cargo Terminal 26. Exit
13. Apron 27. Bus Parking

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Passenger Terminal Building Lower Floor

Figure 5.24 PTB Lower Floor Space Matrix

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Legend:
1- Stairs 30- Cargo Transit Office
2- Elevator 31- Transit Mail Office
3- Baggage Breakdown 32- Passenger Service Reservations
4- Electrical Room 33- Dispatch
5- Mechanical Room 34- Shift Support
6- Immigration Station 35- Support Room
7- Baggage Claim 36- Support Room
8- Customs Counter 37- Break Room
9- Hotel Info / Telephones 38- Office-in-charge Office
10- Exit Covered Area 39- Airport Police Office
11- Airside Covered Area 40- Customs
12- Stairs 41- Small Flight Departure Area
13- Restrooms 42- Optional Counters
14- Lost & Found 43- Security Screenings
15- Break Room 44- Flight Check-in Counter
16- Conference Room 45- Passenger Service Counter
17- Customs 46- Information Kiosks
18- Bank 47- Central Lobby
19- Public Side Covered Area 48- TMO / CTO Counter
20- Storage 49- Army / Navy Liaison Counter
21- Pax Storage Admin 50- Central Lobby
22- Training Room 51- Passenger Information Counter
23- Command Center 52- Optional Security
24- Ground Service Room 53- Vest
25- Ground Service Office 54- Entry Covered Area
26- Elevator 55- Baggage Build-up
27- Red Cross 56- Stairs
28- Government Offices 57- Elevator
29- Stairs

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Passenger Terminal Building Upper Floor

Figure 5.25 PTB Upper Floor Space Matrix

Legend:
1- Stairs 16- Dry Storage 27- Restrooms
2- Elevator 17- Boarding Corridor 28- Business Center
3- Gate Lounge 1 18- Stairs 29- Gate Lounge 3
4- Stairs 19- Specific 30- Security
5- Food Service Commercial 31- Restrooms
6- Gate Lounge 2 Reception 32- Entry Lounge
7- Security 20- Restrooms 33- Family Restroom
8- Restrooms 21- Specific 34- Family Lounge
9- Serving Area Commercial Lounge 35- Crib Room
10- Office 22- Upper Lobby 36- Children’s Activity
11- Preparation Area Waiting Area 37- Nursing Room
12- Trash Room 23- Stairs 38- Gate Lounge 4
13- Elevator 24- Money Exchange 39- Stairs
14- Refrigerating Room 25- Storage 40- Elevator
15- Freezing Room 26- Janitor Closet 41- Restroom

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5.9 BEHAVIORAL ANALYSIS

Enplaning Passenger Flow

Figure 5.26 Enplaning Passenger Flow

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Domestic Deplaning Passenger Flow

Figure 5.27 Domestic Deplaning Passenger Flow

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International Deplaning Passenger Flow

Figure 5.28 International Deplaning Passenger Flow

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Enplaning Baggage Flow

Figure 5.29 Enplaning Baggage Flow

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Enplaning Cargo Flow

Figure 5.30 Enplaning Cargo Flow

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5.10 SPACE PROGRAMMING


SPACE

FUNCTION USERS ANCILLIARIES SPECIAL


& AMENITIES SYSTEMS

• Sofa • Closed Circuit


• Chairs Television
• Table (CCTV)
• •
PASSENGER TERMINAL BUILDING

Shelves Smoke detector


• Cabinets Triple tube
• Water closets compact
An area wherein • Sinks • Fluorescent
the visitors and Security Guard Lamps
• Utility room
guests visit first Admin
• Storage room • Incandescent
upon entering the Passengers lamps
terminal Driver • Filing cabinets
• Reception desk • LED Television
to inquire and Staff • Speakers
arrange their Porter • Information
desk • Printer
travel destination.
• Lights • Photocopier
• Directional Map • Telephone
• Music Player
• Intercom
• Wi-Fi connection

• Chairs • Smoke detector


• Table triple tube
• Cabinet compact
LUGGAGE CART SERVICE

• Sofa • LED Television


• Desk • Speakers
An area wherein Security Guard • Lights • Intercom
the passengers Admin • Records • Closed Circuit
will get their cart Passengers Cabinets Television
in order for them Driver
• Storage Room (CCTV)
to carry it easier Staff •
• Cart Area Fluorescent
around the Porter Lamps
terminal. • Basket Area
• Reception • Wi-Fi Connection
Counter • Incandescent
• Security lamps
Counter

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SPACE

FUNCTION USERS ANCILLIARIES SPECIAL


& AMENITIES SYSTEMS

• Sofa • LED Television


• Utility room • Speakers
• Storage room • Music Player
• Filing cabinets • Intercom
ADMINISTRATION BUILDING

• Reception desk • Projector


This area will be • Storage room • Closed Circuit
used by the • Chairs Television
admins and staffs
• Table (CCTV)
of the terminal Admins •
• Shelves Smoke detector
wherein they will Staff
run Guests • Cabinets Triple tube
the business and Security Guard • Water closets compact
• Sinks • Fluorescent
do other related Drivers
• Information Lamps
works of the
desk • Incandescent
terminal.
• Kitchen lamps
• Refrigerator • Wi-Fi connection
• Stove • Photocopier
• Safety Vault • Printer
• Lockers • Telephone
• Table • Smoke detector
• Cabinet triple tube
• Desk compact
• Lights • LED Television
• Coffee maker • Speakers
This area will be • Storage room • Intercom
TICKET COUNTER

used by the • Comfort rooms • Garbage bins


employees •
• Counter Bookshelves
wherein they sell Admins •
• Security Telephone
the tickets to the Staff
Counter • Closed Circuit
passengers and Passengers
will provide Porter • Ticket Booth Television
proper Security Guard • Computers (CCTV)
• Roll-under • Fluorescent
instructions for
Desks Lamps
them.
• Office Chairs • Wi-Fi Connection
• Display Glass • Music Player
• Incandescent
lamps
• Air-condition

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SPACE

FUNCTION USERS ANCILLIARIES SPECIAL


& AMENITIES SYSTEMS

• Utility room • Intercom


• Storage room • Closed Circuit
• Filing cabinets Television

MAINTENANCE BUILDING

Storage room (CCTV)


• Chairs • Smoke detector
This area will be • Table Triple tube
the place wherein • Shelves compact
the maintenance Admins
• Cabinets • Fluorescent
and other Staff Lamps
• Record Cabinet
services of the • Incandescent
terminal is • Lights
• First Aid Kit lamps
founded. • air condition
. • Telephone
• Fire Extinguisher
• Garbage Bins
• White Board

• Chairs • Smoke detector


• Table triple tube
• Cabinet compact
• Sinks • LED Television
• Water Closet • Speakers
• Kitchen • Intercom
• Refrigerator • Garbage bins
• Desk • Bookshelves
• Lights • Telephone
FOOD COURT

An area wherein Security Guard


• Lockers • Closed Circuit
the visitors and Admins
passengers can Visitors • First Aid Kit Television
rest and enjoy Staff • Stove (CCTV)
• Coffee maker • Chandelier
their meal while Passengers
enjoying the • Storage room • Fluorescent
nature in the • Comfort rooms Lamps
terminal. • Counter • Wi-Fi Connection
• Food tray • Music Player
• Dessert table • Incandescent
• Water fountain lamps
• Mini bar • Air condition
• Fireplace • Fire Extinguisher
• Oven • Heater
• Utility room

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SPACE

FUNCTION USERS ANCILLIARIES SPECIAL


& AMENITIES SYSTEMS

• Chairs • LED Television


• Table • Speakers
• Sofa • Music Player
• Utility room • Intercom
• Storage room • Projector
• Filing cabinets • Closed Circuit
An area in the • Shelves Television
CONTROL ROOM

terminal wherein
• Cabinets (CCTV)
admins and staff •
• Water closets Smoke detector
can watch and Admins
facilitate the Security Guard • Sinks Triple tube
on-going Staff • Information compact
desk • Fluorescent
businesses in the Guests
terminal. • Roll-under Lamps
desks • Incandescent
• Lockers lamps
• Lounge chairs • Wi-Fi connection
• Office chairs • Telephone
• Computers • Tech Booth
• Work area • air-condition
partitions • Fire Extinguisher
• Long table
• Chairs • Smoke detector
• Table triple tube
• Cabinet compact
• Sinks • LED Television
• Water Closet • Speakers
PASSENGER LOUNGES

• Bed • Intercom
This area will be • Refrigerator • Garbage bins
used by the Visitors •
• Desk Bookshelves
everyone wherein Admins •
• Lights Telephone
can rest and wait Staff
• First Aid Kit • Closed Circuit
for their bus to Passengers
come in the Security Guard • Storage room Television
terminal. • Comfort rooms (CCTV)
• Counter • Fluorescent
• Sofa Lamps
• Benches • Wi-Fi Connection
• Display counter • Payphone
• Coffee table • Incandescent
lamps

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SPACE

FUNCTION USERS ANCILLIARIES SPECIAL


& AMENITIES SYSTEMS

• Chairs • Smoke detector


• Tables Triple tube
• Reception desk compact
• Cabinets • Fluorescent
• Information Lamps
SECURITY CHECK-UP

desk • Incandescent
An area in the Security Guard • Counter lamps
terminal wherein Admin • Computers • Telephone
people will first Passengers •
• Directional Map Speakers
pass through for Driver •
• Waiting area Intercom
security check- Staff •
ups. Porter • Lights Closed Circuit
Television
(CCTV)
• Fire Extinguisher
• Metal Detector

• Bed • Smoke detector


• Chairs triple tube
• Table compact
• Cabinet • LED Television
• Sofa • Speakers
This area will be • Sinks • Intercom
STAFF’S QUARTER

used by the • Water Closet • Garbage bins


employees and •
• Shower Bookshelves
staff wherein they Admins •
• Kitchenet Telephone
can rest, eat, and Staff
• Refrigerator • Closed Circuit
provides a place Drivers
to stay for the Security Guard • Desk Television
employees who Guests • Lights (CCTV)
• Lockers • Fluorescent
do not live in the
• First Aid Kit Lamps
local area
• Stove • Wi-Fi Connection
• Coffee maker • Music Player
• Storage room • Incandescent
• Comfort rooms lamps
Counter • Air condition

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SPACE

FUNCTION USERS ANCILLIARIES SPECIAL


& AMENITIES SYSTEMS

• Chairs • Speakers
• Table • Music Player
• Shelves • Intercom
• Counter • Closed Circuit
WAITING/SEATING AREA

• Directional map Television


This area will be • Reception desk (CCTV)
used by everyone • Information • Smoke detector
who visits the Admins desk Triple tube
terminal wherein Staff
• Lights compact
they will rest and Passenger •
• Roll-under Fluorescent
stay while waiting Security Guard Lamps
desks
for their bus to Visitors •
arrive. • Lounge chairs Incandescent
• Long chairs lamps
• Benches • Telephone
• Long table • Garbage bins
• Desk • Fire extinguisher
• Coffee table • Streetlight
• Garbage bins

• Chairs • Speakers
• Table • Intercom
• Cabinet • Garbage bins
• Desk • Bookshelves
• Lights • Telephone
This area will be • •
CONCOURSE AREA

Lockers Closed Circuit


the place where • First Aid Kit Television
the people will Visitors
• Storage room (CCTV)
ride their bus in Admins •
• Counter Fluorescent
the intermodal Staff
facility and Drivers • Long chair Lamps
• Unloading area • Music Player
wherein the bus Security Guard
• Bus parking • Incandescent
will load and Passengers
unload its • Loading area lamps
passengers. • Safety
• Shelves Equipment’s
• Safety • Fire extinguisher
equipment’s • Mechanical
closet equipment
• Mechanical • Metal Detectors
room • Incandescent
Lamps

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• Pantry • Real-time
• Toilet room information of
• Cabinets other
• Lavatory transportation
• Lounge schedules
• Chair • Natural lighting
• Shelves • Fluorescent light
INFORMATION CENTER

• Nook • Fire extinguisher


• Refrigerator • Incandescent
This area will be lamps
the space where Visitors • Sink
• Television • Fire alarm
travel inquiries of Admins systems
the passengers Staff • Water
dispenser • Smoke detector
and other users Drivers
• Water closet • Telephone
of the facility Security Guard
• Table system
takes place. Passengers
• Lockers • Closed-Circuit
• First aid kit Television
(CCTV)
• Lights
• Sprinkler
• Long chair
• Music Player
• Counter
• Garbage bins
• Intercom
• Speakers
• Emergency lights
• Bench • Fire alarm
• Lounge systems
• Chair • Conveyor belts
• Push Carts • Smoke detector
• Lights • Garbage bins
BAGGAGE RECLAIM AREA

This area in the • First aid kit • Speakers


airport passenger • Toilet room • Closed-Circuit
terminal building
• Lavatory Television
consists of the Passengers
• Table (CCTV)
baggage Staff •
conveyor belts Admin • Long chair Fire extinguisher
• Television • Telephone
and seating area Security Guard
• Information system
for both domestic Visitors
screens • Real-time
and international
arriving • Stalls information of
• Sink other flights
passengers.
• Nook • Sprinkler
• Cleaning room • Emergency lights
• Desk

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• Lounge • Smoke detector


• Long chair • Emergency lights
• Television • Sprinkler
• Toilet room • Speakers
• Baggage carts • Real-time
MEETERS AND GREETERS AREA

• Cleaning room information


• Desk screens
• Nook • Telephone
The meeter and
• Stalls system
greeter area Passengers •
serves as the Staff • Lavatory Television
• First aid kit • Fire extinguisher
arrival area for Admin
• Information • Closed-Circuit
the passengers in Security Guard
screens Television
the terminal Visitors
building of the • Table (CCTV)
airport. • Push carts • Garbage Bin
• Information • Intercom
desks • Lamps
• Long table • Safety
• Reception desk equipment
• Counter • Fluorescent
lights
• Music player
• Air condition
• Information • Sprinkler
desks • Closed-Circuit
• Check-in Television
counters (CCTV)
• Information • Lamps
This area in the counters • Safety
passenger • Reception equipment
terminal building Passengers •
CHECK-IN HALL

desks Fluorescent
of the airport Visitors • Nook lights
includes the Security Guard • Lavatory • Fire extinguisher
passenger’s Admin • Stalls • Real-time
check-in hall, Employees
• Toilet room Information
ticket counters,
• Television screens
offices, retail, gift
• Information • Air condition
shops, and
screens • Smoke detector
security.
• Push carts • Emergency lights
• Table • Garbage bins
• Chairs • Music player
• Long chairs • Intercom
• Lounge • Telephone
system

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• Cabinets • Real-time
• Chairs information of
• Lounge other flights
• Storage • Natural
• Toiler rooms ventilation
SECURITY DEPARTMENT

• Entrance and • Fire alarm


exit system
This space is Task force Davao • Television • Music player
designated for the Security officers •
• Table Intercom
uniform in men in K9 unit •
• Computers Telephone
charge with the Admin
airport’s security Employees • Water system
dispenser • Emergency lights
and safety for the Passengers
• Lavatory • Fluorescent
whole terminal. Visitors
• Sofa lights
• Sink • Garbage bins
• Bench • Sprinkler
• Counter • Closed-Circuit
• Long tables Television
• Shelves (CCTV)
• Air condition

• Toilet room • Fire extinguisher


(Male, Female, • Closed-Circuit
and PWD) Television
• Sleeping area (CCTV)
• Reception area • Sprinkler
• Lounge • Garbage bins
• Chairs • Telephone
SLEEPING AREA

A place where Staff • Benches system


passengers stay- Passengers • Trash bins • Natural
in overnight in the Guests
• Drinking ventilation
passenger Admin • Real-time
fountain
terminal building Employees
• Food stalls information of
of the airport.
• Bed other flights
• Sofa • Music player
• Storage • Emergency lights
• Cabinets • Air condition
• Sink • Fluorescent
• Counter lights
• Television • Intercom
• Shelves • Wi-Fi connection

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• Locker room • Fire alarm


• Comfort room system
• Employee • Water sprinkler
lounge system
• Sofa • Closed-Circuit
TOILETS AND LOCKERS

• Coffee table Television


• Fire (CCTV)
extinguisher • Computer units
This space is • Lockers • Fluorescent
intended for the Staff
• Toilet lights
storage for the Employee •
• Sink Intercom
staff and also as Admin •
their place for • Shelves Music Player
• Television • Speakers
personal hygiene.
• Cabinets • Emergency lights
• Sofa • Air condition
• Trash bins • Garbage Bins
• Storage • Telephone
• Drinking system
fountain • Fire extinguisher
• Counter

• Counter • Sound system


• Display area • Speakers
• Storage area • Fluorescent
• Signages lights
• Chairs • Computer units
GENERAL RETAIL STORES

• Shelves • Fire extinguisher


• Cabinets • Closed-Circuit
This space is Consumers
• Fire Television
where tenants Staff (CCTV)
extinguisher
rent to sell off Tenants •
• Cashier system Air condition
their products in Admin
• Dressing rooms • Emergency lights
the passenger Passengers
• Preparation • Telephone
terminal building Security
area system
of the airport.
• Tables • Garbage bins
• Trash bins • Intercom
• Television • Fire alarm
• Sink system
• Bench • Water sprinkler
system

Table 5.7 Architectural Space Programming

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Appendix A

Personal Interview Questionnaire – Airport Intermodal Facility Architect

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Appendix B

Personal Interview Questionnaire – Davao International Airport Manager

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Appendix C

Personal Interview Questionnaire – Mactan-Cebu International Airport Manager

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Appendix D

Personal Interview Questionnaire – Manila International Airport Authority

CMSD Officer-in-charge

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Appendix E

Personal Interview Questionnaire – Udenna Corp. AVP for Operations

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Appendix F

Personal Interview Certificate – Assistant Dean of Social Science department

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APPENDIX G - Survey Questionnaires

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APPENDIX H – First Semester Transcription of Deliberation

Deliberations:

Ar. Clapis: Ikaw una? Sir Jankin ikaw una? (coughs) Okay Jay, I’ll be the one... the first to

ask, uhm... I think we would highly appreciate if you have a comparison on between the...

existing, what is the existing and the proposed because this is already your proposal. So, we

are... we would like to differentiate in actual what is the present and the proposed because

you have changes, you have proposed some road adjustments that is not in the existing, right?

Me: Yes sir.

Ar. Clapis: So, because of that, first of all, I would like to ask why did you, in your analysis,

put the fuel farm in the farthest and on the nearest to the national highway and the entry way?

Me: Ah sir based on my interviews and ocular inspection sir it will be located there in the Davao

International Airport sir. However, it’s just small sir, then, what I did is to expand it and to make

it a bigger size sir and the private commercial developments here sir is existing, but they are

smaller in size. So, what I did again is to maximize the size... in order to cater bigger

passenger’s sir and bigger aircrafts.

Sir Clapis: Fuel farm? Nandiyan talaga sa location na yan?

Me: Yes sir.

Sir Clapis: Because-

Ar. Ancla: You don’t see anything wrong with that?

Me: I think sir it is a security hazard, but the area is sloping, it’s a sloppy... ano sir, it is a sloppy

place in this part. So, this one is relatively flat the same with here… but, this is like… how

many… I forgot how many meters sir. The area is also heavily buffered by trees sir. But based

on FAA sir, after the 9/11 attack, the security got tightened and they had a rule that… airports

will have to follow the rule of 25 meters dapat before ang road sa terminal. Inincorporate ko

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siya dito sir and sa fuel farm banda. Which is ang road distance sa mga terminal is 25 meters

at least.

Ar. Clapis: Uhm… Anyway, sige. That is your analysis, uhm… as these juror’s observation,

that is a major highway, Daang Maharlika, and it is zoned as commercial and it is the prime

lot, uhm… the fuel, fuel farm, would most likely be outside but not really on the… beside Daang

Maharlika Highway because it’s a prime, just like your 16… your proposed 16, building 16, the

intermodal facility, it is accessible to the highway and it is zoned as red or commercial.

Me: Yes sir.

Ar. Clapis: Uhm… How about your control tower?

Me: Ah the control tower sir, I located it here. Then, based on my ocular inspection sir it is the

same with Manila airport and on my research, which is in Kuala Lumpur airport, their control

tower is not located beside the runway sir and it is okay. However, dapat lang macompute ang

height sir. Then I assumed… I assumed my terminal building will be at least 15 meters ang

height. So, I calculated the height of my control tower to be 26 meters to 30 meters in order

na makita parin ang whole runway sir.

Ar. Clapis: So, why did you move your control tower?

Me: I moved the control tower sir because it is located here sir… it is taking up the space and

the cargo terminal needs to be expanded sir. So, in order to expand the cargo terminal sir, I

need to move the control tower. And I can’t move the cargo terminal anywhere else sir because

the facility can only accommodate the apron here.

Ar. Clapis: So, you are saying that it will be affected if the cargo terminal… will expand

sideways?

Me: Uhm, yes sir. Because the cargo terminal… I will design this to be 1 hectare.

Ar. Clapis: (Talking inaudibly to Ar. Ancla)

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Ar. Clapis: Uhm… just my own observation, if the cargo terminal will be expanded, the control

tower will not be affected because it is farther infront than the control tower, ah, than the cargo

building. Anyway, that is your observation, you said that it would be affected but the control

tower is already existing… I just assumed that you have a better analysis rather than space

or… so what, you will demolish the existing control tower?

Me: I will renovate it sir.

Ar. Clapis: So dalawang control tower?

Me: Ay no sir. Tanggalin ko siya tapos ilipat ko siya so isa lang na control tower-

Ar. Clapis: So, you will demolish the existing control tower?

Me: Ah yes sir. Since it is reimagining Davao International Airport sir… because the control

tower and the admin building sir is longitudinal in size and it only has… I forgot how big sir,

but last Tuesday, September 10, President Duterte signed DIAA (Davao International Airport

Authority) which is… sila mag operate and manage ng airport and with that sir, dapat mas

malaki ang kanilang organizational chart gani sir. So, the facility, the existing facility can’t cater

the workers sir. So, I transferred it here so that the area will be bigger, and the building will be

bigger sir.

Ar. Clapis: Okay. Uhm… kung ako lang, if hindi naman siya tatamaan, pwede naman siyang

nandoon lang, pwede mo ng hindi ilipat. Because siguro, sabi mo nga kanina na conflict dahil

15 meters yung terminal building mo, kaya siya nasa harap. Ang control tower is also that

high, so maski tumaas pa yung terminal building mo, hindi matatakpan ng terminal building

mo ang new location ng control tower. Okay? Sige, that is your analysis.

Me: Yes sir.

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Ar. Clapis: So, we are in a tropical country, and that is 50% tag-ulan and tag-init. From your

terminal building going to your… building number 16, intermodal facility, how do you walk

when it is raining going to the-

Me: Ah sir, I was not able to zone the walkways in my presentation but this one sir (points in

the board), the white one, they are covered walkways and this one (points again in the board)

is a covered walkway as well. And it is 6… uhm, 6- or 5-meters sir so that it will be spacious

for the pedestrians. However, like I said, in my ocular inspection in Cebu, they have an airport

bus which will… I will incorporate it too. Then, the airport bus will have four bus stops which is

here (points in the board), the intermodal facility, uhm… here, the red which is departure drop-

offs and the international and domestic arrival transport hub sir. So, in terms of walking sir,

uhm… I am not sure how far sir but, there is a solution for that which is the airport bus. Uhm…

because, based on interviews sir, they said that the airport today is designed to be anti-poor

because if you do not have a car or a private vehicle sir then you will just walk from (points in

the board) this point to that point. And it is around 100 meters more or less.

Ar. Clapis: Okay. I think your site development needs just specifics that could define the…

these two, the intermodal facility and the terminal building is connected and is safe from the

elements like rain.

Me: Yes sir. I will take that into consideration thank you.

Ar. Clapis: (inaudible)

Ar. Ancla: Okay. Jay, uhm… did you inspected a lot of airports ba?

Me: Sir?

Ar. Ancla: Have you gone… (inaudible). Did you inspect a lot of airports within the –

Me: Only three airports sir. The first, second and third busiest airports in the Philippines sir.

Ar. Ancla: Uhm… what are the current design trends for the improvement of airport design?

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Me: Uhm… based on my ocular inspection in Manila sir, they do not have a solution for that.

Their solution is to transfer the airport because according to them, the facility can… will only

last 50 years. But, the solution of the Cebu airport sir, they partnered with GMR and Megawide

sir, it is an international company specializing in airports. Then, what they did sir is they

incorporated the IATA’s level of service. Based on my interview, I think it is six… six square

meters per person sir. Then, my problem sir is that I am lacking with… I’m lacking with data of

passenger peak hour of the day sir because the CAAP did not reply with my inquiry yet. So,

what Cebu did was that they designed the terminal according to the specified level of service.

Let’s say for example, in the check-in area, I think it is 1.2 square meters per person. Another

solution of Cebu sir is that they have a set of design guidelines. Uhm… just like what they did,

they have one office na mag bantay gani sa mga guidelines na dapat siya naga comply. Ang

maalala ko sir, ang isa doon kasi availability of taxis. In fact, (points at the board) I got this

design inspiration of the taxi bay from the Cebu airport because it is seamless, and it is helping

with the efficiency of the terminal sir.

Ar. Ancla: Do you have an inventory of spaces of the existing terminal buildings with the… for

example, the Davao airport –

Me: Uhm… the existing sir?

Ar. Ancla: Oo, the existing. Do you have an inventory of spaces?

Me: Yes sir. But I have not put it in the book sir.

Ar. Ancla: Okay. Let’s go sa topic mo na uhm… understanding the connection between

Filipino behaviors and airport passenger experience. Dito sa book mo, you have empirical

evidence of crowd movement phenomena. There are three: uni-directional streams within the

same corridor in a bi-directional flow, second is longitudinal unstable flows, and the third is the

unintended displacement of pedestrians. Where does these three phenomenon occur on your

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spaces? Kasi diba sabi mo you have inventory of spaces na hindi mol ang nalagay. So, itong

three phenomenal of movement, where does it occur in the spaces?

Me: I am sorry sir, but I thought the spaces that you meant was in the site development plan.

Ar. Ancla: Hindi, sa terminal building.

Me: Uhm… sa terminal building sir I do not have sir.

Ar. Ancla: So, hindi mo ma-identify kung saan itong mga crowd phenomena –

Me: However, sir, I have their organizational flow. Ay… organizational chart rather sir, their

different offices in the facility and admins in the terminal sir.

Ar. Ancla: Yes, pero diba (inaudible). Your thesis title is Filipino behaviors within the airport.

Then you have mentioned again the three crowd movement phenomena. So, I want to know

sa existing spaces diyan sa building terminal saan to naga occur itong sinabi mo dito na uni-

directional streams, unstable flows, and unintended displacements of pedestrians?

Me: Uhm… I believe sir it is in the departure area sir. Because the airport is designed… the

airport today is designed to be crossflow. However, based on my research sir, airports should

not be designed to be crossflow.

Ar. Ancla: Do you have a comparative analysis of that? With the spaces?

Me: The spaces… uhm, no sir.

Ar. Ancla: So, yung analysis mo… How can we assure sa analysis mo na spaces mo is

applied or na identify mo yung problems if wala kang presentation of spaces na naga occur

yung tatlong phenomena of crowd movement phenomena? Okay?

Me: I will take that into consideration sir.

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Ar. Ancla: Ito, uni-directional bottleneck uhm… uni-directional… Actually, you have the

principles pero I am looking kung saan dito naga occur sa spaces kasi naka visit man ka sa

ano –

Me: Ang example ng bottleneck sa Davao airport sir is sa security. Kasi, open or wide ang

spaces sir pero sa bottleneck is… the security is pwede mag… wala silang choice kung hindi

mag line sila sa isa. Kahit gaano kalaki ang area, wala silang choice dahil sa bottleneck which

is ma-shorten ang space and maliit nalang ang area sir.

Ar. Ancla: How about yung mga check-in counters?

Me: Check-in counters sir it is a crossflow sir.

Ar. Ancla: How about the immigration?

Me: Immigration sir it is also a bottleneck sir.

Ar. Ancla: Oh, diba dapat ma-identify mo yung spaces. Which spaces ang na bottleneck and

na cross…

Me: Crossflow.

Ar. Ancla: Oo, crossflow.

Me: Yes sir.

Ar. Ancla: Okay. This is an international airport, right?

Me: Yes sir.

Ar. Ancla: Connection of Filipino behaviors. So, since it is an international airport, it is bound

to have a foreign foreigners.

Me: Yes sir.

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Ar. Ancla: So, you do not need… parang, to focus on Filipino behaviors. But the users are

intended din for the foreigners.

Me: Yes sir.

Ar. Ancla: Do you have a comparative analysis of a behavior sa foreign cultures in relation

with the Filipino behaviors in terms of experience through normative pedestrian behavior

theory?

Me: Uhm… I did not have an analysis in terms of normative pedestrian behaviors theory sir

but I have an analysis comparing Filipino behaviors and foreign behaviors in the airport sir.

Ar. Ancla: Okay. Can you show us?

Me: Uhm… it is in the book sir. In chapter… four point –

Ar. Ancla: Page?

Me: Ah page, wait sir… page 196 sir.

Ar. Ancla: (flips the pages)

Me: Uhm… my solution sir is that I focused on Filipino behaviors sir because majority of the

users of Davao International Airport sir are Filipinos and I only limited my scope into Filipino

behaviors because if I will address the needs of the Filipinos sir, then majority of the users will

have an efficient experience sir. However, in terms of foreign behaviors, I tend to focus in

Filipino behaviors so that they will adapt with our behaviors the same way with us adapting

their behaviors sir.

Ar. Ancla: So, wait, for the foreigners to adapt the Filipino behaviors sa…

Me: Airport sir. I think sir ang maka-help sa foreigner behaviors… ay, not the foreigner

behaviors sir but the… maybe their movements and sizes sir.

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Ar. Ancla: So maka adapt ang foreigners? Do you think… do you think Filipinos have a…

some kind of bad behaviors within the airport? Yung mga mannerisms nila?

Me: Uhm example… for example sir Filipinos, based on my observation sir, they tend to talk

with their group of friends sir and make a circle or huddle that will take up the space of the

walkway sir.

Ar. Ancla: So, you will allow the foreigner na, tolerate mo lang yan foreigner total nandito ka

man sa Pilipinas. Ganyan?

Me: No sir but I have an architectural solution with that sir.

Ar. Ancla: So, how will you address?

Me: To provide a bigger space sir to avoid congestion and obstructions sir.

Ar. Ancla: Kaya I am curious on how you will address the Filipino behaviors and the foreign

because you mentioned here that it is an international airport.

Me: Yes sir.

Ar. Ancla: So, it is kind of a melting pot, na parang… (inaudible). So, I am curios on how you

will address especially the western culture and mayroon din tayong ibang behavior ng mga

Chinese especially from the mainland China and the Filipinos. Then, nag zone in ka sa Filipino

behaviors so I am trying to figure out how can you produce an effective flow of spaces if you

only zoned in in Filipino behavior lang. So, gi na point out ko lang, gi na digest ko lang ang

mga strategies mo –

Me: Ah sir, but gi consider ko ang kanilang mga behavior sir the same with… the same like

for some Filipinos, they tend to be very collective while western or European sir are very

individualist.

Ar. Ancla: Oh diba, they have a comparative data. Do you have it?

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Me: Uhm… no sir, not specifically the normative sir but their behaviors only sir.

Ar. Ancla: Okay, kasi diba it is part of the as the user behavior analysis.

Me: Yes sir.

Ar. Ancla: Uhm… you have your size of facilities? In your spaces?

Me: Yes sir.

Ar. Ancla: Where did you get those figures? How did you come up with those figures?

Me: In terms of passenger movements sir, the analysis is in page 201. There is a computation

provided sir, what I did is that computed the growth rate and I took the changes in growth rate

sir and I just assumed sir since it is just a forecast, like it is just estimated. Then the total

average growth rate for the passenger movement comparing the five recent years is 2% then

I multiplied it with 30 years. So, 4.4 million times with the 2% increase growth rate in 30 years,

the total passenger capacity would be 8 million. Then the terminal today is designed for 2

million passengers sir, so what I did for my forecast sir is I multiplied it 4 times sir.

Ar. Ancla: Okay. Can you go back to elaborate more about the normative pedestrian behavior

theory?

Me: Normative pedestrian behavior theory is a behavioral pattern theory that studies

pedestrian behaviors –

Ar. Ancla: Ah sige, let us base on that overall description. Is there a comparative again for a

Filipino normative pedestrian behavior to foreign?

Me: Ah sir… hindi ko nasali.

Ar. Ancla: So, how can we cross check, diba? Kasi, kung… let’s say the normative pedestrian

behavior theory, example for that is sa Davao doc, green light pero mutabok gihapon ug sa

city high. They don’t give a… Mura siya ug… unsa ng sa Japan, Shibuya crossing na daghan

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kaayo ug tao pero disregarding the traffic kuan ba. So you need a comparison sa normative

pedestrian behavior design of the Filipinos and the foreign kasi the title says here that the

structure that you are trying to… is an international airport.

Me: Yes sir. I will take that into consideration sir.

Ar. Ancla: Uhm… do you have an organizational chart?

Me: Uhm… Yes sir but I have not included it in the appendix sir but it is the organizational

chart of the offices in Davao airport sir.

Ar. Ancla: Do you have it in the book?

Me: Wala ko nalagay sa appendix sir.

Ar. Ancla: So, andaming wala nasali sa appendix.

Me: Wala ko nalagay sir pero andoon sa bag sir.

Ar. Ancla: Okay.

Me: Thank you sir.

Ar. Go: Uhm… about your site –

Me: Yes sir?

Ar. Go: How did you apply the theory here? The normative theory in terms of planning?

Me: Like I mentioned earlier sir, uhm… airports have three zones, the landside, the airside,

and the passenger terminal building. Then, I limited the scope to the use of normative

pedestrian behavior theory in the terminal building sir. However, I will consider it in the

intermodal facility sir and the parking area since there are still pedestrian movements and

normative pedestrian theory is a study of pedestrian behavior. However, I only limited my

study here (points in the board), because majority of the users in the facility is located here

sir.

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Ar. Go: But… still diba, intermodal is part of the facility. It is part of the… where you… entrance

point sa public to the airport. So, I think you need to consider also the intermodal.

Me: In the site sir?

Ar. Go: Hmm… But, to be specific sa intermodal kasi, ang commercial is something separate.

Pwede man separate ang commercial.

Me: Yes sir.

Ar. Go: So, the intermodal is part man siya sa movement, diba? Sa passenger?

Me: Yes sir.

Ar. Go: Kasi without that part, kulang man siya. I mean the commercial, pwede siya wala. But

the intermodal is critical sa movement. So, I think it is better to re-plan the…

Me: Intermodal sir?

Ar. Go: Oo, the intermodal. That part (points in the board), paano mo siya ma-connect sa

terminal building? In terms of applying normative theory.

Me: Yes sir, I will take that into consideration sir.

Ar. Go: Kasi in terms of Filipino behavior, uhm… paano yun, like ano ba ang ano, intermodal

to terminal? How would they travel?

Me: The airport bus sir. So, if –

Ar. Go: So, bus?

Me: Yes sir. It is one of my solutions sir but if they want to walk sir, this one (points in the

board), the pedestrian crossing and this one sir is a covered walkway.

Ar. Go: Okay, in terms of walking, is it designed for the Filipino behaviors? From the intermodal

to the terminal? Diba? So, maybe you have to plan it na mag fit siya sa ano… sa behavior.

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Me: I failed to research about that sir but based on my research sir, pedestrians, I am not sure

if Filipinos lang or hindi, pedestrians can walk up to 300 meters. If more than 300 meters sir

kasi kailangan na ng mga walkalators and any assistance gani sir –

Ar. Go: So, maybe you should plan ang intermodal maybe nearer sa terminal right?

Me: Uhm… I considered it here sir because this part is relatively flat, and this part is sloping

sir. So, in order to avoid environmental hazards sir, para hindi na ma-affect ang site, then I

just limited it here sir. Actually, based on my interview sir, there are three proposals for this

site: hotel, convention center, and a mall. Then I chose intermodal because hotel is not yet

applicable since Davao is small and there are still establishments nearby –

Ar. Go: Pero you could still apply the three, diba?

Me: The three sir?

Ar. Go: Oo. Hotel, intermodal and –

Me: Yes, sir but I think it is too much work. (chuckles) And for the convention center sir, I think

it is not applicable because the KingDome is located nearby so it will be useless. So, I chose

intermodal facility –

Ar. Go: So, in terms of passengers going sa terminal, walang problema, kasi it is going down.

But the problem is –

Me: Pababa sir?

Ar. Go: Sa arrival.

Ar. Clapis: Paakyat.

Ar. Go: Oo, paakyat man kasi arrival, diba?

Ar. Clapis: (inaudible)

Ar. Go: Yea, but in terms of ano, pedestrian.

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Me: I’m sorry sir, ano yung question sir?

Ar. Go: In terms of arrival diba, if mag baba sila sa terminal, and then mag sakay sila ng public

transport, let’s say mag walk sila –

Me: Uhm… which one sir? Sa intermodal sir or sa terminal sir?

Ar. Go: Sa ano, sa… airport terminal. I mean mag walk sila going to public bus, diba? Tapos

pataas man siya. So, yun ang iconsider mo. Going to the airport terminal, hindi man masyado

problem.

Me: Uhm… what I did with that problem sir is to provide an airport bus the same with Cebu

airport sir and for the arrival –

Ar. Go: Yea, but you should start first with the structure itself.

Me: Yes sir.

Ar. Go: Later na yang ano… kasi ano naman kasi yan… yang parang, kasi naka ano na ang

facilities. Kung pwede ma-nearer, it would be better. I mean, pwede ka man mag ano…

maybe, elevated na multi-level parking siguro, diba?

Me: Yes sir. Actually, sir may parking spaces din sa intermodal sir.

Ar. Go: Anyway, maybe for second semester yan siya na ano. I have no more questions.

Ar. Clapis: No more questions? Ian?

Ar. Ancla: Wala na.

Ar. Clapis: Okay. Thank you everyone.

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Verdict and Recommendations:

Ar. Ancla: Okay Jay, the floor is yours.

Me: First of all, thank you to my jurors for helping me with the lapses of my study that I did not

see. Thank you to my friends who helped me, thank you sir Jim for advising me and Sir Joe

na wala dito, thank you to my family, and kay sexy pumpkin, thank you.

*Audience shouts and laughs*

Ar. Ancla: Kinsa, kinsa si? (laughs)

Me: Sexy pumpkin sir. (points at her)

Ar. Palma: Talo ka Ian.

Ar. Clapis: (laughs)

Ar. Ancla: Pildi sa pumpkin. (laughs)

*Audience laughs*

Ar. Ancla: Okay Jay, here are the recommendations, uhm… you need to provide a

comparative analysis of the behaviors of Filipino and the foreigners kasi it is an international

airport. Again, analysis sa normative pedestrian behavior of Filipino and foreign. Next is

identify the spaces of crowd movement phenomena. Nasa book na, pero ang analysis ba wala

siya na include. And organizational chart, you need to include that. So, with that… you passed

this deliberations with a grade of 84.6.

*Audience cheering and clapping*

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APPENDIX I – Second Semester Transcription of Deliberation

Deliberations:

Ar. Gan: Ok na? Ready na? Ah… first, sa second floor, sa third floor imohang for departure?

Me: Yes sir. On top ang departure sir.

Ar. Gan: Third floor, and… You said earlier, yung 50-50… 50 for international and 50 for

domestic –

Ar. Torres: 75-25.

Me: Yes ma’am. Yung 50-50 sir is yung current airport ngayon.

Ar. Gan: Ngayon? 50-50?

Me: Yes sir.

Ar. Gan: Ah when it comes to, for example, uhm… Karon is imong solution is 75-25?

Me: Yes sir. Nakuha ko yan siya sa calculations ko na nasa book sir. Gi-base ko siya sa annual

international passengers tapos kinuha ko ang changes in growth rate annually then I estimated

it for the next 30 years sir. Then the result will be 24 point something percent sir or 25 percent.

Ar. Gan: And also, did you follow the typical layout of the airport?

Me: Uhm… sa book sir may calculations din diyan kung ano yung spaces sir. Kung ilan ang

square meters per facility. Like mentioned earlier, the result for the number of check-in

counters was known. Tapos ang ginawa ko sir, yung nasa book kasi is minimum lang. So, I

increased it.

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Ar. Gan: So, what are your applications – ah… what are the applications sa imohang study

didto sa planning, when it comes to planning and sa site development plan and also sa

floorplan?

Me: Uhm… sa floorplan sir, sa passenger terminal building ang first kasi yung normative

pedestrian behavior theory, isa sa mga study niyan is ma-identify kung saan ang bottlenecks

ng facility, like for example sir, ang bottleneck is sa security checkpoints. Tapos isa din yan

siya na security hazard sir, para ang flow ng passengers are from open or wide to slowly na

mag liit sa bottleneck, isa yan sa security considerations. Tapos naka locate ang departure

gates sa baba sir para… for example, there are people that will not buy from the concession

or retail spaces, so doon lang sila sa boarding gates below. Kasi ang boarding gates, iba siya

na design compared to typical airport planning, however, kung isipin, it is still the same design

or planning even if it is located below. Because the height of an airplane is around 5-10 meters.

So, yung typical airport planning for the 3 rd floor is pababa parin. Ang ginawa ko lang sir is,

imbis after pa ng… yung mag check ng final boarding going to the airplane ang pababa, I

already provided ramp and stairs going to the boarding gate para maiba na din ang flow ng

mga passengers na mag bili and hindi.

Ar. Gan: Sige, sa imohang… and you provided, for example sa entrance for the departure,

you provided only two gates and security checkpoints for the passengers –

Me: Saan sir? Sa third floor?

Ar. Gan: Yes, sa third floor. Pila diay imong entrance? Naa pud sa second floor?

Me: Yes sir. Sa second floor is connected siya sa car park building and may pedestrian bridge.

Ar. Gan: For departure pud siya?

Me: Yes sir. Bale ang aking design sir is makapasok ang public or meeter and greeters sa

facility. So, sa third floor, may four entrances. Yung first, sa pinaka left, is for the airline crews,

employees and VIPs only. The second gate from the left is for international departures, the

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third and fourth gate is for the domestic passengers. However, visitors without a boarding pass

or who is not a passenger can only use the fourth gate in order to reduce the congestion in

the facility.

Ar. Gan: Uhm… I am asking this one kasi di man gud nako ma gets ang imong whole floorplan.

Kaning overall plan kay walay –

Ar. Torres: Walay labels.

Ar. Gan: Oo, walay labels –

Ar. Panizales: Wala pud naka zone.

Ar. Gan: Pag naga scan ko, malibog ko kung asa nako banda, diba? And also, kung ang study

nimo is Filipino behaviors, dapat ma provide nimo and circulation or ang flow based on your

studies. Dili nako makita man gud.

Ar. Torres: Ganito nalang Jay, in an airport, ano yung mga pinaka important na mga zonings?

Diba you have the pre-departures, check-in security, and then… Ah no no, tama ba?

Me: Yes ma’am.

Ar. Torres: So, the check-in, the security, the predeparture, the arrival, and so on. Now,

probably I am just guessing, sige, gusto ko nalang marinig from you. What is the most Filipino

activity in all of these spaces? Say for example, pre-departure?

Me: Uhm… sa aking survey ma’am or sa aking observations, ang pinaka common na Filipino

behavior in the facility is yung mag travel sila as a group ma’am, tapos kunyare… or families

sila, they often travel side by side compared to Japanese passengers that they travel in

straight line. So, the Filipino behavior is as a group sila –

Ar. Torres: Ok, that is if it’s a group. If it’s just an individual?

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Me: For individual passengers ma’am, uhm… normative pedestrian behavior theory has three

points or principles: strategic, optical, and tactical behaviors. Ang strategic ma’am is ano yung

plano mo –

Ar. Torres: Ah no, I am talking about Filipino behaviors.

Me: Uhm… kung business ang kanilang travel purpose ma’am is straight lang sila ma’am.

Ar. Torres: Ok, if it is leisure?

Me: If leisure ma’am, yun yung na provide ko after security checkpoints ma’am. Bale pag labas

nila sa security checkpoints kasi magdaan sila sa concession spaces ma’am para kahit hindi

nila gna sadya na magbili sila. Yun yung tactical level ng normative pedestrian behavior

theory.

Ar. Torres: Ok, next is… saan mag belong ang bibili ng pasalubong?

Me: Mag bibili ng pasalubong sa normative pedestrian behavior theory ma’am?

Ar. Torres: Hindi, saan ba mag belong dyan sa tatlong behavioral types ng normative

pedestrian behavior theory ang pag bili ng pasalubong?

Me: Uhm… depende ma’am. Ang strategic kasi ma’am –

Ar. Torres: Eh parang Pilipino lang ata ang may ganyan na trait diba? Pasalubong, souvenir,

oh diba? Maski’g walay gi padala na kwarta, mangayo ug pasalubong imong mga paryente.

Oh sige.

Me: Ang buying of pasalubong ma’am kasi nasa strategic level, yung first. Ang strategic ma’am

kasi i-plan out mo yung activities mo ma’am. Pero pwede din siya sa tactical level –

Ar. Torres: Ok, sige you have those already, where in the plan did you place them?

Me: Ang buying of pasalubong ma’am?

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Ar. Torres: Hindi lang naman yan, ang dami mong sinabi pasalubong lang naalala mo.

*laughs*

Me: Ay… ang tactical ma’am kasi kung ano yung mga changes sa iyong strategic. Sa plan –

Ar. Torres: Therefore, that is applied in what… which part in your planning?

Me: Uhm… ang tactical ma’am kasi nasa pre-departure.

Ar. Torres: Ok, sige paano mo gi-plano ang pre-departure?

Me: First ma’am is ang predeparture is strategic and tactical ma’am. Kasi, kunyari ma’am ikaw

lang isa, or ang purpose mo is hindi ka magbili, so diretso ka lang sa boarding gates ma’am.

Compared to, kunyare ang boarding gate is in the same level lang, so mag mix ang iyong

behaviors.

Ar. Torres: Ok, so what else?

Me: Uhm… sa arrival exit galling sa baggage reclaim.

Ar. Torres: Mhmm, sige ano yun?

Me: Sa labas niyan ma’am kasi andyan yung meet and greet, tapos may choice sila kung

either mag akyat sila sa second floor which is mga retail or mag diretso sila mag alis sa arrival

transport hub.

Ar. Torres: Diba the behavior also is that once you arrive, it is very short. That you don’t go

around anymore. Instead, leave the airport as soon as you can. But somehow you are

delaying… or is it a part of your strategy?

Me: For me ma’am, yes. Kasi in that way maka daan pa ang mga passengers sa retail area

meaning more revenues for the airport facility ma’am.

Ar. Torres: How much retail space do you have in the arrival?

Me: Sa arrival… sorry but I don’t know how many square meters ma’am.

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Ar. Torres: No, how many?

Me: Ah how many ma’am?

Ar. Torres: Oo.

Me: Mga 6 na retail tapos mga 6… Ay, 4 or 6 na retail spaces ma’am and restaurants, food,

and beverage sa arrival hall. Ay hindi talaga siya sa arrival hall ma’am, pero sa taas siya, on

top po ma’am. Bale kung mag –

Ar. Torres: So, they still have a choice not to drop by?

Me: Yes ma’am. Diyan sila maging tactical or parang changes in plan nila ma’am.

Ar. Torres: And then where is the Filipino *inaudible* there?

Me: Filipino ma’am… uhm –

Ar. Torres: Sige ikaw sa Daem.

Me: Ay, ang isa pa pala na na observe ko sa Filipino behaviors ma’am kasi since ang road

dito sa Philippines kasi sa right, so pag mag tingin daw ang mga Filipinos anywhere ma’am

kasi first daw nila tingnan ang right. Then, I placed the retail spaces on the left side –

Ar. Torres: No, we will look left. Oh? When you cross the street do you look right? Nasa left

galling ang kotse. No, you look left.

Me: Yun ang aking nasa research ma’am.

Ar. Torres: Hindi Jay –

Ar. Gan: In general na siya ang right.

Ar. Torres: In general, maybe in western countries you look right because left hand ano ang

kanila. Right man tayo, then we look left.

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Me: Yes ma’am. However, sa arrival area lang yan siya ma’am. Pero after ng security

checkpoints, both sides na ang retail spaces ma’am.

Ar. Torres: And then generic na siya? Hindi na Filipino behavior?

Me: There are international passengers also ma’am so I will apply their behaviors also. Ang

isa ko din na strategy diyan ma’am kasi sa end ng terminal concourse kasi open space lang

yan siya diyan so doon mag mix ang different passenger behaviors. Kasi iba iba ang behaviors

ng mga American, or kunyare –

Ar. Torres: Ok walang problema with the international kasi very generic naman sa

international pero yung Filipinong-Filipino talaga. Kasi parang… oh sige, in terms of security,

what is the common stressor, what is the common problem that Filipinos encounter that you

have solved in this study?

Me: My solution in terms of security ma’am kasi nag provide lang ako ng mga bottlenecks para

ma control ang flow ng mga tao ma’am –

Ar. Torres: Oh ito siya, Jay, you’ve been to many international airports also, diba? Other than

Davao City. Say for example, terminal 3 in Manila, non-passengers can enter the airport,

correct?

Me: Yes ma’am.

Ar. Torres: In Davao City, can passengers enter in the airport? No. But that does not eliminate

being Filipino. Now, look at what should be done in airports in the Philippines in general. For

example, should we… given the security issues, di naman problem, issues, security issues

that we have, should we allow non passengers to enter or should we not?

Me: In my design ma’am, I allowed non passengers to enter the facility po.

Ar. Torres: Oo nga, I understand that you allowed. So, yung mga ganon, paano mo natanggal

yung fear in the security or let’s say, the… paano ba… yung crowdiness, yung stressor na

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maraming tao, yung mag init ang ulo mo kasi mabagal ang Cebu Pacific, mga ganon, diba

Jay? So, I think that those are the things that could have been addressed or maybe it’s there.

But I just don’t sense it.

Me: Hindi ko lang na provide ang zoning ma’am pero ang mga non passengers kasi sa front

side lang sila ng terminal. So, bale doon lang yung maraming tao ma’am. After ng semi-public

zone ma’am, private zone nalang talaga or mga passengers nalang ang pwede.

Ar. Torres: Ok, sige sabi mo. Na dissect na nako Jelbert kay libog pud ko sa iyahang floorplan

actually.

Ar. Gan: Wait lang ha.

Ar. Torres: *inaudible* Kani ganing ano Jay, another Filipino trait, yung mag ba-bye, although

ngayon, because of the nCoV –

Ar. Gan: Bawal.

Ar. Panizales: Bawal na man –

Ar. Torres: Pero, sa Filipino diba pag mu arrive, isa ka barangay, pag mulakaw, isa ka

barangay. How did you address that?

Me: Hindi ko nalagay sa floorplans ma’am, pero sa harap ng passenger terminal building kasi

mayroong pedestrian plaza.

Ar. Gan: Asa dira sa site development plan?

Me: Dito sir, number 23, pedestrian plaza. *points at the board* Tapos kung makapasok sila

sa building ma’am, ang design ko kasi diyan before pa nung nCoV, tapos sa gitna yung meet

and greet gani ma’am.

Ar. Torres: Mhmm.

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Me: However, kung mag stick talaga na hindi na papasukin ang mga meeter and greeters,

since open space lang man siya ma’am, pwede na din siya gawing entertainment area ng

airport para makita agad ng arriving passengers.

Ar. Torres: Ano pa? Pero dapat andito to siya Jay.

Me: Yes ma’am.

Ar. Torres: Kasi yan yung mga solution mo. Yes you have airport planning, but probably you

should have highlighted more on the ones that are necessary in terms of your study kasi…

para masagot yung lahat ng mga discussions mo kanina *inaudible*. Security, luggage, lost

luggage, yung… what is that –

Me: I provided a lost luggage counter in the baggage reclaim area ma’am.

Ar. Torres: Oh and the central storage and luggage storage where they could claim –

Me: Andyan sa likod ng baggage reclaim ma’am.

Ar. Torres: Eh actually, yun nga, sinasabi ko, baka andyan lang siya –

Ar. Gan: Di lang maklaro.

Ar. Torres: Pero kas inga, walang label.

Ar. Gan: Tapos ang ibang floorplan walay mga furniture.

Me: Ay ang iba kasi diyan sir kasi TIA, or tenant improved area bale sila na mag –

Ar. Gan: Pero kailangan nimo mag design ug sample layouts.

Ar. Torres: So ayan, mubalik sa ko kay Lloyd. Daem ikaw na Daem.

Ar. Panizales: Uhm… based on your book, you have there the survey about the Mindanao

culture.

Me: Yes sir.

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Ar. Panizales: Most of your survey questionnaire or answer sheet… answers a very minimal

information or knowledge about Mindanao, tama? So, where is it located in your design?

Me: My proposal sir is that, based in my calculations there in the book, sa analysis ko sir, with

14.5 million passengers, the total departure boarding gate is 11. Then in my research, there

are 11 tribes found in Davao. So, my proposal sir is that per gate is per tribe, tapos may portion

sa boarding gates na parang gallery gani sir para at least may malaman sila about the tribe.

Ar. Panizales: Yes you are saying that but where is it in your design or drawing?

Me: It is in the departure gates sir. *points in the drawing* Also, in my survey sir, ang second

na means sa wayfinding ng mga passengers except yung mga signages sir is mga art or

sculptures. So my solution is to incorporate Mindanao culture or arts throughout the facility.

For example sir, may statwa diyan ng durian, tapos magkita kayo ng iyong kasama diyan sa

huge facility, so pwede sabihin ng iba na “andito ako sa may durian”. So, isa yan sa mga

wayfinding ng passengers and naka indicate yan sa floorplan sir.

Ar. Panizales: Ok, what about your roofing? How did you come up with your design in your

roof?

Me: I haven’t provided a detail sir but my concept with this roof sir is Davao river as a whole.

Ar. Panizales: Yes, sa side. Pero itong sa front?

Me: Itong sa front sir, itong spiky roof sir kasi kinuha ko lang siya sa design concept ng current

airport sir since it is the design of Ar. Leandro Locsin, who is a national artist, so kailangan ma

preserve ang kanyang design sir. Bale, yung first airport is kay Ar. Locsin, next is a second

generation of his design, so my design will be a third generation of his design sir. So, kinuha

ko lang ang concept niya na spiky roof sa façade sir.

Ar. Panizales: Uhm… do you have a relatable sample or detail for this?

Me: No sir. Sa roofing sir?

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Ar. Panizales: Oo, kasi hindi naming alam na you based it sa ganito, unless otherwise stated.

Pero kapag ma incorporate mo yung ibang designers, ok naman siya walang problema, just

indicate it na ganito siya.

Me: Yes sir. I will take that into consideration sir.

Ar. Panizales: So, itong building mo is existing? Or baguhin mo yung current design?

Me: May portion lang sir na hindi galawin pero –

Ar. Panizales: Yung structural?

Me: Uhm… Sa scope ko sir kasi hindi ko na siya g sali sir.

Ar. Panizales: Lagi, I mean there are existing columns, hindi mo na yun baguhin?

Me: Baguhin ko sir. Kasi ang ginawa ko na columns sir kasi nilakihan ko siya para mas malayo

ang distance niya and mas open plan sir and may flow na hindi magbangga or mag block.

Kasi ang aking floorplan sir kasi open type –

Ar. Panizales: So, binago mo yung buong airport?

Me: Yes sir. Kasi ang study ko sir is reimagining Davao International Airport.

Ar. Panizales: Yes, binago mo yung buong building.

Me: Yes sir. Kasi hindi na siya ma as is sir kasi ang airport ngayon is designed as a provincial

type airport. Tapos ang passengers niya… this year lang sir is 4.4 million and the design

capacity of the facility is only 2 million. After 30 years –

Ar. Panizales: Ok, uhm… paano yung… uhm ano ang mangyari sa… let’s say, on going yung

passengers, paano mo ma transfer yung current flights niya tapos gina renovate mo yung

building?

Ar. Palma: Ay Daem –

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Ar. Panizales: Ay sorry.

Ar. Palma: Ano sakanya, it is actually reimagining the airport to fit the current and future

passenger. So…

Ar. Panizales: Hindi na part?

Ar. Palma: So, parang ano talaga dapat ang airport. So, hindi part sa kanyang facility ang

current.

Ar. Panizales: Ahh, ok sige… ok sige, hindi naman pala yun part so disregard mo na yun

siya. Yea, I think yun lang. So far yun lang… Anyway wala na akong question, na mention

naman ni ma’am Gee yun lahat, tsaka Mindanao culture lang yung concern ko. Ok, wala na

ata, ok guys, thank you guys.

Ar. Palma: Pakikuha nalang ng recording. Thank you.

Verdict and Recommendations:

Ar. Torres: Naay pakapin buhok ang model.

Me: Bulbol gani daw ma’am. (laughs)

Ar. Torres: Mhmm…

*Audience laughs*

Ar. Gan: Kung silipon nimo dira, naa.

Ar. Torres: Silipon nimo.

Me: Wala gani nila gi-tanggal ma’am. (looks at the model)

Ar. Torres: Kita mo?

Ar. Palma: Naay bulbits.

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Me: Sa kanila yan sir, kay Lloyd.

Lloyd: Sir, sa iro na sir.

Ar. Torres: Oy, hindi ah!

*Audience laughs*

Ar. Torres: Oh sige na, kay mag pasalamat pa si Jay.

Ar. Panizales: Ok, Mister Alterado…

Ar. Torres: Jay, ang ingay ingay nila.

Ar. Panizales: Would you like to say your… ah, unsa ba… pasalamat?

Ar. Torres: Acknowledgment.

Ar. Panizales: Acknowledgment.

Me: First of all, thank you sir Jim. Kahit ka-quiton na ako, thank you sir. Next is thank you sa

mga jurors, na nakita ang mali ko na hindi ko nakita at para maayos ko. Uhm, kay Lloyd, thank

you –

Ar. Torres: Thank you Lloyd.

Me: Sa Team BEB, thank you and… thank you kay sexy pumpkin.

*Audience shouts and laughs*

Me: For keeping me sane. Yun na po, thank you sir.

Ar. Panizales: Ok, uhm…

Ar. Torres: (inaudible) *laughs*

Me: Hala, kilig si ma’am Gee.

Ar. Torres: Wala gud. *laughs*

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Ar. Panizales: So, mister Alterado, ok ah… paano ba ‘to basahin. Sige, comments nalang

muna noh. Una, uhm… it is a common comment that your plan, tawag ani… uhm, improve

your details sa drawings and apply your study sa drawings kasi lacking siya. Although, may

drawing siya pero proper label and zoning para ma identify kung saan yan siya banda. Next

is provide details for your design applications and translations, yung nabanggit mo kanina na

entrance or yung cultural identity per location. Then, uhm… highlight Filipino behavioral

solutions in planning and show perspective details. Actually, uhm –

Ar. Torres: *points at the audience* Ngano dili mo manulod?

Ar. Panizales: Actually, yung kulang sayo is yung ano, yung mga details nalang and… uhm…

ano… Well… thanks for trying. May appeal ka pa?

Me: Yes sir.

Ar. Panizales: Meron?

Me: Yes sir.

Ar. Panizales: Ok, however, imong… ah no, not however. Imohang DOD Is 5. Upon the

average grade… your average is 72. So, it means you passed and your final grade is 76.

Congratulations. Pero kailangan gihapon nimo ipasa imong recommendations, ok?

Me: Yes sir, thank you.

*Audience claps*

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APPENDIX J – Davao International Airport Phase 1 and 2 Development

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APPENDIX K – Davao International Airport (DIA)


Parallel Taxiway

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APPENDIX L – Davao International Airport (DIA)


Grid Map

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APPENDIX M – Davao International Airport (DIA)


Organizational Chart

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APPENDIX N – Manila International Airport Authority (MIAA)


Organizational Chart

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APPENDIX O – Accessibility Law

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APPENDIX P – Batas Pambansa (BP) 344 Summary

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APPENDIX Q – IATA Level of Service

Pedestrian flow levels of service (in sq. ft. per person)

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APPENDIX R – BAA and IATA Design and Service Standards

Selected BAA and IATA design service standards – departures

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Selected BAA and IATA design service standards – arrivals

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APPENDIX S – Aero ports de Paris design standards

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APPENDIX T – Schiphol airport design standards

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