SENA

Andrés Fernando Martínez

Arenas
: Arrange action and contingency plans according to the
organization protocols.

2020

SENA
ARRANGE ACTION AND CONTINGENCY PLANS ACCORDING TO THE
ORGANIZATION PROTOCOLS / SENA

Acontecimientos que enmarcaron la historia y la evolución del turismo

Andrés Fernando Martínez Arenas

23 /4/ 2020
 Summary

For a tour guide it is essential to learn how to plan a tour and make an action plan, in
order to establish a path-to-follow and help our work-team to follow a guide when we
are about to guide a group. When a foreign visitor pays for a tourism service, the
customer needs to be sure that the time and money will be well invested. Arranging a
schedule will give certainty to the customer, and will give you the control of almost
everything during the tour. In other words when we make an action plan, its easier to
realize what things we will need that includes equipment and materials . We cal also
know how many people we are going to need , that includes number of support
guides, and when things should be done.

By this evidence we are going to learn new vocabulary about equipment for outdoor
activities, and how to use it in different environments. We are also going to learn how to
arrange and execute an action and a contingency plan.

we are going to learn about verbs in past and present progressive which are important
tenses when we are getting new skills to improve our speaking and listening.

l
 Table of Contents

1 Introduction

2 Summary

3 Table of contents

4 Objectives

5 Map

6 History and Pictures of the five cultural places

7 Personal Comments

8 Cybergraphy
 Objectives

● To learn strategies about how to plan a tourist tour in our city

● To know how to establish a path-to-follow in order to help my work-team when

am leading a group

● To develop leading skills in order to control almost everything during a tour.

● To arrange action and contingency plans according to the organization protocols.

● To lead groups that include different people and different interests

● To expose a clear and accurate information about places and history