The Ultimate Guide

to Reducing Labour
Costs Using WFM

1-877-816-8463
www.synerion.com
About Synerion
Synerion® has evolved from the synergy of TimeTECH and ITR. With over 30 years of
industry experience, we provide comprehensive workforce management (WFM)
software solutions and services that enable organizations to effectively optimize their
most valuable asset - human resources - in order to meet organizational goals and
maximize business performance.

Synerion’s Workforce Management (WFM) Suite offers organizations a set of integrated

tools for the measurable management of workforce performance, utilizing cutting edge
technology and industry best practice.

Connect with us on

1-877-816-8463
www.synerion.com
Are you experiencing any of the following issues?

x Excessive overtime, and unbalanced workloads

x Paying absent employees, and loss of productivity
x Employee dissatisfaction due to underpayment of wages
x Increase of payroll expenses due to ‘buddy punching’
x Poor decision making, human error, and inaccurate data

1-877-816-8463
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Defining the problem Excessive overtime, and unbalanced workloads

One of the most common problems in any

company or organizaton is the excessive
amount of overtime employees are taking.
The maximum amount of hours in a week that
an employee can work is on average 48 hours
(in most countries).

Unfortunately this number tends to be higher

and unbalanced workloads and overpayment
in wages can cause a decline in a company’s
bottom line.

1-877-816-8463
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Resolving the problem How to manage overtime correctly

Advanced workforce management systems provide you with

real-time analytics and reports that enable visibility into key
performance indicators such as overtime allocation and usage.

Thus, you can match staffing level with work demand, monitor
and decide on best reaction on time in order to meet targets
and unpredicted peaks in workloads, while staying within
labour budget framework.

1-877-816-8463
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Defining the problem Paying absent employees, loss of productivity

Absences from work, whether planned or

unplanned, is a basic employee right, protected
by labour laws and subject to allowances and
regulations. However, if not managed properly,
absenteeism can lead to operational and
financial damages.

Studies found that up to 35% of payroll costs

are linked to absences:
Paying absent employees, lost productivity and hiring of
replacement workers/paying overtime.

1-877-816-8463
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Resolving the problem Stay compliant, pay employees correctly

With an absence management system, you can

plan absences based on an organization’s
operational needs to prevent understaffing or
last minute surprises, manage your policies
and minimize compliance risk.

Analysis of absence and tardiness trends will

help you uncover workforce problematic
attendance patterns and declines in employee
motivation. This will in turn, help you decide on
the best course of to take in order to control
absence costs.

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Defining the problem Buddy punching and increased payroll costs

What is buddy punching?

When an employee decides to punch the time card of another employee who is
late or absent, this is referred to as Buddy Punching (also known as ghost
punching or proxy punching).

Recent studies have shown that:

Buddy punching increases payroll expenses by 2.2%, on
average. This is a problem that you cannot ignore.

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Resolving the problem Eliminate buddy punching for good

By verifying the identity of the employee punching the time clock, you can
eliminate buddy punching. Capture your employees’ activities throughout the day
accurately and easily with a wide range of data collection sources (biometric
terminals (hand/fingerprint), badge/pin readers, touch screens, and web entry).

IN
Eliminate paper time cards 08:00am

Capture punch in/out times

Track employee activity

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Defining the problem Poor decision making and inaccurate data

{
Poor Decision Making Some examples include:
You need data you can rely on to support your
decision making. Automated workforce
x Under or overpayment of
employees
management systems for time and
attendance tracking, labour costing, absence
x Investing in unprofittable
projects or workcentres
management and scheduling, are the basis
for workforce analytics. x Approving vacation time of
employees when they are
not eligible receive it.

Inaccurate Data
The use of analog time clocks which support paper time cards can be a tedious
task for any HR department. This method of recording data can result in human
error which leads to improper scheduling (under or overstaffing), and
under/overpayment of wages, etc.

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Resolving the problem Data driven decision making and more visibility

Automated solutions gather a more accurate data that can be shared across the
organization. Moreover, you no longer need to search for information. Advanced
automated solutions include embedded analytics and business intelligence tools
that reveal important business indicators in real time, allowing monitoring and
necessary adjustments, monitor results over time, and meet the targets set by
strategic and operational plans.

More visibility into workforce data helps your decision making in matters such as
labour needs, labour costing planning and monitoring and productivity improvement.

A study conducted by the Aberdeen Group found that

organizations with automated time and attendance achieve
12% greater workforce capacity utilization than those with
manual time and attendance processes.

1-877-816-8463
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 1-877-816-8463
www.synerion.com