Professional Documents
Culture Documents
Pilot Checklist
Pilot Effort:
Has the time frame for the pilot been established? Yes 1 week
Training Preparation
Measurement Plan
Adjustment Plan
Pilot Checklist
Has the time frame for the pilot been established ? Yes 1 week
Will the pilot be restricted to a particular customer segment? Yes Lunch customers
Kitchen and Waitstaff at
Will the pilot involve selected departments? Yes
lunch
Will the pilot involve a specific unit or application? Yes New Lunch Order Form
Training Preparation
Have process participants been briefed and prepared? Yes Morning Meetings
Has a walk-through or talk-through of the new process been planned? Yes All staff have reviewed form
Has a future state map been created and shared? No Not necessary
Have any new forms been created and shared? Yes Lunch Form distributed
Have new Standard Operating Procedures been documented and
Yes Procedure sheet distributed
shared?
Measurement Plan
Have the measures of success been agreed upon? Yes <20 minutes & No errors
Have checksheets or other methods of data collection been created? Yes Standard Event Occurrence
Have data collectors been trained and prepared? Yes During morning meeting
Adjustment Plan
Are plans in place to accommodate adjustment to the solutions? Yes Morning meeting capture