Professional Documents
Culture Documents
Speaking Listening
Goals are ethically-sound Be courteous and attentive
Be fully prepared for each speech Avoid prejudging the speaker
Be honest with what you say Maintain the free and open
expressions of ideas
Avoid name calling & other forms of
abusive language
Put ethical principles into practice
Avoid plagiarism (global, patchwork,
incremental)
4. Effective listening
1 Not concentrating
2 Listening too hard
3 Straight jumping to conclusion
4 Focusing on delivery and personal appearance
6. How to become a better listener