Article

Windows 10 Boot Error: A Recent

Hardware Or Software Change Might Be
The Cause Error Code 0xc000000f

Symptom

Windows does not boot - Error 0xc000000f

Cause

Root cause is still being investigated - further testing in progress.

Resolution

Incorrect BIOS Boot Order

1. Remove computer from docking station

2. Disconnect all peripherals
3. Connect ​Power Cord​ to ​wall outlet​ and c​omputer
4. Remove ​Windows Boot Manager​ from Boot Priority Options:
○ Toshiba
1. Power on computer
2. Toshiba logo appears
1. Press ​F2 repeatedly​ until boot menu appears
2.
3. Press ​F9​ to ​Setup Defaults
4. Click ​Yes ​to confirm
5.
6. Press ​Down Arrow​ three times to highlight ​Advanced
7. Press ​Right arrow​ key to move to middle menu
8. Click ​Change Boot Order
9. Use arrow keys to highlight ​Windows Boot Manager​ i​ n the ​Boot
Priority Options
 10.
11. Click ​Move Down​ until ​Windows Boot Manager​ ​is at the bottom of
the list
12. Use arrow keys to highlight ​HDD/SSD​ ​in the Boot Priority Options
13. Click ​Move UP​ until ​HD/SSD​ ​is at the top of the list
14. Click ​OK
15. Press ​F10​ to ​Save and Exit
16. Select YES on Save Settings and press ​Enter
○ Lenovo
1. Power on Computer
2. Lenovo logo appears
1. Press ​F12​ repeatedly until ​Boot Menu​ appears
2. Press ​Tab ​to move highlight ​App Menu
3.
4. Press ​F9​ to ​Setup Defaults
5. Press Y​ es​ to confirm
6. Press T ​ ab​ four times to highlight ​Startup

7.
8. Press ​Enter ​to select ​Boot
 9.
10. Windows Boot Manager​ listed in ​Boot Priority Order​Use arrow keys to
highlight ​Windows Boot Manager​ ​in the ​Boot Priority Order
1. Press ​Delete ​to delete ​Windows Boot Manager​ from ​Boot
Priority Order
11. ATA HDD0 <serial number>​ or ​NVMe0 <serial number> ​not at top of
list
12. Correct Device​ will be followed by a long <serial number>
1. Use arrow keys to highlight ​Correct Device
2. Press ​+​ until ​Correct Device​ is at top of ​Boot Priority Order​ list
13. Press ​F10​ to ​Save and Exit
14. Use the arrow keys to highlight ​YES
15. Press ​Enter​ to ​Save configuration changes and exit now?
● Windows boots normally, Issue Resolved
● Windows does not boot normally, click ​Submit Ticket​ for support

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