Professional Documents
Culture Documents
Purpose of Position The role of the Disaster Mental Health Manager is to serve as a
member of a temporary work unit on a disaster relief operation to
provide disaster mental health support to individuals and families
who have been impacted by a disaster, and to provide supervision
and management of the Disaster Mental Health team assigned to the
operation.
Knowledge, skills and abilities (KSAs) that volunteer(s) in this position need, and whether
organization will recruit volunteers with it, train for it or both.
Key Responsibilities:
Lead and supervise a team of Disaster Mental Health supervisors and
service associates providing services to clients and staff.
Provide input to Disaster Relief Operations objectives and safety
messaging.
Plan and implement the Disaster Mental Health service delivery strategies
and tactics.
Participate in service delivery planning and coordination of integrated care
condolence teams and other service strategies.
Collaborate with Community Partnerships to develop partnerships with
local mental health agencies.
Make arrangements to provide disaster mental health support to staff as
necessary.
Qualifications:
Meet the educational and licensure requirements to be a Disaster Mental Health
worker (DMH Eligibility Criteria.)
Access to CAS 2.0
Management skills with ability to coordinate both internal and external relationships
Good organizational skills, responsible and punctual.
Demonstrated active listening skills.
Demonstrated ability to implement Standards and Procedures and follow associated
job tools including reporting requirements.
Demonstrated ability to interact with community members in a clear, compassionate
manner
Assigned Completed
Training
Required
Disaster Cycle Services: An Overview (WBT 1 hr / ILT 2 hrs) X
Concept of Operations Basics (VID 30 mins / ILT 1 hr) To receive credit, mark the video X
complete after viewing.
Deployment Fundamentals (WBT 30 mins)
Mission Cards – Cardholder Overview (VID 14 mins / ILT 1 hr ) To receive credit, mark the
video complete after viewing.
Disaster Mental Health: Introduction (WBT 30 mins)
Disaster Mental Health Fundamentals Part 1 (WBT 2.5 hrs / ILT / VILT 3 hrs)
Disaster Mental Health Fundamentals Part 2 (ILT 2.5 hrs / VILT 2 hrs) Part 2 is waived for X
Disaster Mental Health workers who joined prior to January 9, 2017.
CAS 2.0 account required with a user role of Caseworker Health X
Recovery Services: An Overview
Recovery Fundamentals
CAS for Recovery Fundamentals
Your CAS Account
CAS for DHS and DMH Teams
Current licensure/certification
CAS for Disaster Health Services and Disaster Mental Health Teams (VID 12 mins) To
receive credit, mark the video complete after viewing.
Shelter Fundamentals (WBT 2.5 hrs / ILT 4 hrs) X
Mass Casualty Incident Response Basics (WBT 1.25 hrs)
Mass Casualty Incident Response Management (ILT 4 hrs / VILT 2.4 hrs)
Recommended:
Eligibility Criteria for Disaster Mental Health Workers
Disaster Mental Health workers are required to meet eligibility standards, competencies and
training requirements outlined by the Disaster Mental Health program.
Volunteers who meet one of the following criteria are eligible to participate as a Disaster Mental Health worker:
*If a prospective Disaster Mental Health volunteer has been retired for more than five years, the corresponding
Disaster Mental Health Division Advisor should be consulted.
EXCEPTION: An individual enrolled in the Disaster Mental Health program prior to May 2010 who does not meet
these eligibility criteria can continue to work in the Disaster Mental Health activity given good standing with his/her
chapter and a positive performance history while working on local and/or national relief operations.
Disaster Mental Health workers are expected to work within their areas of competence when serving the Red Cross.
The licensing or certification of mental health professionals is determined by the issuing U.S. state’s or territory’s
regulations which must be followed by the Red Cross.
Graduate students are eligible to work in the Disaster Mental Health program when they meet both the following
criteria:
Enrolled in a graduate program leading to a master’s or doctoral degree in a Disaster Mental Health-eligible
field of study (for example: social work, psychology, professional counseling, school counseling, school
psychology, marriage and family therapy, psychiatric nursing, or psychiatry);
Supervised on-site by a faculty or field supervisor.
Prior to deployment, the graduate student team and supervisor must complete the required Red
Cross Disaster Mental Health trainings. The faculty or field supervisor must meet ALL of the
following criteria:
Be a current Disaster Mental Health worker and meets all eligibility standards, competencies and training
requirements outlined by the Disaster Mental Health program;
Assume responsibility for the graduate students work;
Be able to provide on-site direct supervision of the student when both individuals are deployed on a local or
national relief operation;
Be able to review work and provide consultation of the student’s work multiple times a day; and
Supervise a maximum of five graduate students at any time.
Retrieved from the Red Cross Disaster Mental Health Standards and Procedures (January 2017)