Facundo Lopez

Change Manager and Training Manager

fl@facundolopez.com

Summary
 14+ years of experience in delivering varied projects within HR consulting services. High focus on
Training planning, design and execution. Experience with all formats: classroom, e-learning, blended
learning.
 Remarkable experience in leading and delivering change management projects. Solid project
management skills.
 Have worked at challenging environments for world leading consultancy firms. Have carried out varied
projects for multinational companies at different sectors ( Insurance, Health ,Telecomms, Consumer
goods, Auto motion, Banks, Oil and Energy)
 Transformation manager with 9+ years’ experience in multinational SAP HCM , FI-CO and also JDA
supply chain implementation projects.
 Strongly multicultural and human diversity oriented. Have deployed projects and worked on-site with
clients from Portugal, Germany, France, Netherlands, Serbia, Belgium, UK, South Africa, Spain, USA,
Mexico, Colombia, Brazil, Chile, Argentina, Ecuador, Puerto Rico
 Specialties:
o Change and transformation management: comprehensive program elaboration and
implementation.
o Designing and delivery of training plans and communication plans for varied business scenarios.

Experience
Change Manager - ERP global deployment – Cargill – The Netherlands
Feb 2019 – October 2019
Business areas: Fin, Supply Chain, Commercial, Operations, Warehouse Mgmt,
Functions:
 Change lead for the rollouts of Germany, Belgium, France. Responsible for the design, implementation
of all main change management activities. Full rollout scope.
 Define and implement change management strategy, plan and phasing , through structured methodology
and tools, to meet project goals
 Lead change management activities, through the change management project work stream, ensuring
proper involvement of key stakeholders across disciplines, to effectively coordinate and design the
change strategy
 Assess change readiness, identify key stakeholders and assess the change impact through analysis, data
collection, and feedback efforts in order to provide insights into change efforts. This includes the
definition and measurement of success metrics to monitor change progress and the evaluation of user
readiness/adoption of the new solutions
 Identify, analyze and prepare risk mitigation management plans

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  Create actionable deliverables for key elements of the change management plan, like communication
plan, stakeholders map, coaching plan, processes definition, training plan:
 Define and implement Communication strategy and efforts, activities and content, including stakeholders
map.
 Support key processes definition sprints, according to project goals.
 Support organizational design and definition of roles and responsibilities
 Support training efforts. Provide input, document requirements and support the design and delivery of
training programs to support project goals.
 Consult and coach project work-streams and key stakeholders in change implementation in integrating
change management activities into their project plans., Post go-live Assessment

Business processes and change management lead at Telxius Telefonica - Spain

September 2017 – Jan 2018
 Change management: Have defined for the whole Telxius organization a change management strategy
and toolkit. I have socialized it across senior executives and functional area managers to foster
understanding and adoption.
- I have deployed a full change management plan and activities for a SAP FI-CO + SRM rollout
based on the abovementioned strategy (impacts of change, stakeholder management, training,
comms, SAP roles mapping, post-go live support, change network build)
- I have produced a strategy and plan for the implementation of change management activities on
other system rollouts such as VC4 (OSS Application for network inventory management).
 --Business Processes overhaul: Reporting directly to the Chief Administration Officer I have coordinated
cross functional efforts throughout the Organisation to capture, document and refine 65 Business
processes (L4) and procedures (L5). Out coming documents were submitted and successfully validated
by Directors Board.
 I have managed both external and in-house consultants to complete business process overhaul.
 --CSI bimonthly survey: Have coordinated the efforts to define and perform a Customer Satisfaction
survey across clients of Telxius businesses.

Change Manager - Global implementation of JDA - integrated Supply Chain Planning solution at
PepsiCo
September 2016 - June 2017 (10 months)
 -Reporting directly into Programme Director
 -Enabling smooth and effective transition for a global scale integrated Supply Chain system
implementation
 -Responsible for developing and implementing Change management strategy, processes and toolkit
for the whole Programme.
 --Main functions - Central team:
 -Identification of GAPs and impacts of change during process workshops, proper assessment and
tracking throughout the rollout.
 -Design and execute communication plans and all related comms
 -Stakeholder mapping and management

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  -Design the training model, plans, assessment tools, metrics for the Programme, and to implement e-
learning model
 -Early mobilization - activation of local teams

 --Main functions towards local market units

 -Coaching and supervising local change managers in all market unit. Enabling them to realize the
change management plan and tools.
 -Being main Change management point of contact for Local Business owners, their teams and Central
team
 -Design and implementation in all market units of a comprehensive toolkit including: Comms, Change
management plan (level 4, 5 ), Training , Impacts of change, Business readiness tracking, Stakeholder
management, Process mapping, post go-live support.

Change Manager for global SAP FI-CO roll out in Spain and Portugal at RB - Reckitt Benckiser
June 2015 - April 2016 (11 months)
• Direct report to global SAP deployment programme's Director in the UK.
• Full accountability for all change management related activities and decisions at Spain and Portugal site.
• Coach, mentor and advisor to both local site and deployment team (system integrator) on all change
management activities.
- Business readiness analysis. Define criterion, build indicators and run a regular assessment of Site
readiness prior to go-live.
• Drive site communication approach for the project to maximise engagement with the deployment and
ensure all project milestones are widely communicated.
• Accurate identification of impacts of change, prioritisation of impacts, identification of action plans with
site team and tracking of completion of actions.
• Support the benefits capture and tracking process at site and ensure that local site team engage with
delivery and tracking of benefits
• Responsible of super users and all end users training: needs analysis, organisation and delivery of
classroom training, e-learning , scheduling, reporting: ( 260 users across 4 venues in 2 countries. 224
classroom sessions delivered as per plan)
- SAP role-mapping redefinition, validation with site super users and stake holders. Involved areas ( FI,
CO, LE, SD, BI/BW, Demand Planning, Purchasing, Customer service)
• Coach Super User group as they carry out key responsibilities (communication, impacts of change, role
mapping, training, UAT, cut over). Provide a feedback mechanism between SU and deployment team

Head of change management within CRM implementation programme at Vodafone

January 2015 - June 2015 (6 months)
Within a vast programme of Enterprises' segment sales channel strategic redefinition ( new CRM

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 implementation, new processes, product portfolio and new roles defined) I am in charge of designing and
leading the change management project. My most relevant functions were :

- Develop change management approach, strategy, deliverables, tool-kit, reports, CM team's internal
processes, roles and tasks.
- Support the benefits capture and tracking process to ensure delivery and tracking of benefits

--Define and develop change, training, coaching and communications strategy

- Develop and deliver change management, communications and training plan

- Mobilise, train and coach change agents for 150+ Franchise-Distributors across Spain

- Deliver stakeholder engagement training workshops

- Change management's e-community design, on-going delivery, facilitation, traffic monitoring and regular
reporting

- Design and facilitate e-learning programme for change agents - General project management : risk,
pending tasks, issues management, lessons learned, project reports
Lead for Change Management and Internal Communication within UK SMIP team at O2 - Telefonica
Digital
February 2013 - June 2013 (5 months)
Supporting Telefonica UK's bid to win and deliver the UK government's Smart Metering Implementation
Programme (£2.5bn) as a Communications Service Provider.

SAP HCM Functional and PMO Consultant at Telefonica

March 2011 - October 2012 (1 year 8 months)
SAP HCM implementation:
-Direct support to SAP HCM Global Project Leader. Involving tasks: PMO, functional consultancy,
change management, process mapping, communication management. Support to processes integration, global
SAP HCM's template construction and implementation.
-Leading people change management activities to support global SAP HCM deployment across 17
countries
-Support to Level 3 processes validation activities. HR Processes analysis
-Direction of 12 Workshops to gather requirements and validate processes prior to PROC and Business Blue
Print documents production. Processes addressed : OM, PA, RS, LD , CB, Competencies, GM, Performance
Management, Succession management, Employee Compliance, Budgeting, Reporting, HD, ESS & Mss

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Independent / Freelance Consultant at F.L.
June 2008 - January 2011 (2 years 8 months)
-Design and execution of training programs for Directors and middle managers to foster managerial skills
such as leadership, effective communication, team-building, change management, diversity management,
conflict management, effective meetings, personal development and others.
-Customer companies: Mann & Hummel GmbH, OilTanking GmbH, ZFLS GmbH, SGL the Carbon
Company GmbH.
-Training courses were delivered in Germany, Hungary and in English language. Participants came from
diverse countries across 4 continents.

-Change Management (Wyeth- Pfizer merge, Unilever acquisition operations and others)
-Design and execution of training programs .
-Translation of all needed contents and materials English- Spanish
-Coaching to Managers in order to better manage change among their teams by implementing the program
learning.
Project Manager at Development Systems September 2006 - May 2008 (1 year 9 months)
• Design and definition of White book for HR management for Official Dealers. Based on analysis and
integration of best practices.
• Development of management applications: Compensation system management (design, configuration,
simulation, registry and operation of data)
• Design and execution of HR programs to support to Business Transformation processes. (Analysis
Description and Valuation of jobs positions, labour climate studies, communication plans, training plans).
• HR development projects management: Training plans, Assessment Centres, Outsourcing, Design and
implantation of competencies models.
• Training courses design and execution: Services Outsourcing, various management skills.

Senior Consultant at UNISYS Consulting (former KPMG Consulting)

July 2004 - July 2006 (2 years 1 month)
• Design, execution and implantation of e-learning and blended learning programs coordinating the activity
of programmers and designers.
• Responsible for applications development. Management applications, training and advising application.
Also design of e-learning supporting modules: business e-Plan, strategic e-Plan, International Marketing e-
Plan.
• Needs assessment on training for clients.
• Training plans design and
delivery - PMO assistant activities

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Consultant Jr
June 2003 - July 2004 (1 year 2 months)
Description and Valuation of Jobs positions for organizational structure redefinition.
Delivery and execution of Assessment Center projects.
Recruiting and competencies model's development (international environment, fully performed in English
language).
Training courses design and execution for technicians and middle management level.
Coordination of focus group and execution of behavioural events interviews for recruiting and HR
development programmes.
Communication plans design and execution

Education
SAP Academy
Course for THR12 Application Associate HCM with SAP ERP 6.0 EHP5, SAP HCM, 2012 – 2012
Universidad de Salamanca
Master's Degree, Human Resources Management and Services, 2002 - 2003 Universidad
Nacional de Buenos Aires
Bachelor's Degree, Psychology, 1996 - 2002

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