Heathrow Airport

Overview

J4 N
M4
J4b
E
M4 Y L
AN
J3
J15 O WA
H OL L A408
Slough
Reading M4
A3044

SI
The West

PS
A312

ON RO
A437
London

H ATC H L A N E

TH
M25

A
D
PA

E
A4 R
BAT K
H RO Dollar W
AD Thrifty
A4

AY
J4a
B AT H ROA D A4
A3044 T5
Pod Parking Avis
T5 T2 & T3
Budget T2 & T3
Hertz
T5 Long stay

TUNNEL
Enterprise Long Stay Business
Europcar
A4
Heathrow Airport
Business National
Alamo

T1a T3
Short Stay Short Stay

T5 T2
Short Stay Terminal 5 Terminal 3
Short Stay
Underground
Central

AY
Avis
Budget Heathrow Express Bus Station Terminal 2 A30

EW
Heathrow Connect

US
Underground
J14
A3113 AD

CA
Buses & coaches Heathrow Express
RO

E
Heathrow Connect T
ES

TH
Buses & coaches W
M25 U TH Sixt
SO
T A315
EA
GR

FA
Terminal 4

GG
’S
Underground
AD
Contents

RD
RO
NES
Heathrow Express T4 I
Heathrow Connect S TA
Heathrow Airport overview 1 Short Stay
Buses & coaches
Check-in
A315
Ground floor 2 A3044 T4 A30
0km 0.5km 1km 1.5km
Level 1 (Departures level) 3 Long Stay
& Business
Departure lounge 4 0mi 0.5mi 1mi
Arrivals
Arrivals 5
Onward travel 6

Version 41 Heathrow T3 ©2018 LHR Airports Limited. Published May 2018.

Terminal 3 Shopping
Excess Baggage Company 15, 17, 22, 23
Check-in
Ground floor Ticket desks
Air Canada 8 Finn Air 13
American Airlines 12 Japan Airline 7

Zone G American Airlines Premium check-in 2 Middle East Airlines 9

14
Zone H ANA 5 Royal Jordanian 9
13 ASIG 10 Thai Airways 20
British Airways 14 Virgin Atlantic 1
Cathay Pacific 4
Entrance
15 Dnata 11
Emirates 3, 16
EVA Air 21
Zone F
12
Entrance

Up to Services
Departures Entrance
Airline service desk Internet facility Toilets
16
Food and drink Bureau de change Lift Accessible toilet All
11
Shopping Travelex 19 Repack area Baby care All
Zone E 17
10 Up to VAT refunds 18 Smoking area Drinking 24
managed by Travelex fountain
Departures Stairs
Commercial exports 6 Trolleys
VAT Telephone
18 refunds Escalator VAT refunds 18
managed by Travelex

9 Free Wi-Fi is available throughout the terminal.

Entrance

8 Zone D
7 19 Entrance
20 Down to
21 Trains to London
Up to
Underground
Departures Central Bus Station

Food and drink 6 22

Up to
Shopping Departures
Zone C

5 Entrance

23 1
Contents Up to
Heathrow Airport overview 1 Departures
Check-in
4
Ground floor 2 Zone B

Level 1 (Departures level) 3 3

Zone A
Departure lounge 4
Arrivals 2 24
Up to
Arrivals 5 Up to
lounges
Onward travel 6 Departures
Version 41 Heathrow T3 ©2018 LHR Airports Limited. Published May 2018.
Terminal 3
Up to
15 American Shopping
Airlines lounge Boots 13 Rolling Luggage 6
Check-in Glorious Britain 8 WHSmith 4, 7

Level 1 (Departures level) Along to

16 Virgin Atlantic
Post Office 9

14 Revivals lounge 19

Food and drink

Cafés Bars and restaurants
Costa Coffee 12 The Darwin 1
13 Pret A Manger 2

Services
Airline Lounges Cash machine Special assistance 3

American Airlines 15 Escalator Stairs

12 lounge
Information Telephone
Regus Express 18
Business lounge Lift Toilets

Virgin Atlantic 16 Multi-faith 14 Accessible toilet All

Revivals lounge prayer room
Baby care All
Bureau de change Pharmacy 13
10 Drinking 17
Travelex 5, 10 Postbox fountain

Down to VAT refunds 5 VAT refunds 5

Trains to London managed by Travelex managed by Travelex
Underground
Central Bus Station
Fast track 9

7 Free Wi-Fi is available throughout the terminal.

Departures
Security

Down to
Contents 5
Check-in
Heathrow Airport overview 1
Check-in
Ground floor 2
Departures
Security
3
Level 1 (Departures level) 3 18
Departure lounge 4
2 1
Arrivals 4 17
Arrivals 5 Virgin
Onward travel 6 Upper Class
Wing
Version 41 Heathrow T3 ©2018 LHR Airports Limited. Published May 2018.
 Gates 23–29 Gates 30–42
10 minute walk 20 minute walk
Shopping

Terminal 3 Rest & relaxation

room
Caffè Nero
5 minute walk
Accessorize
Boots
20
30
Kurt Geiger
Louis Vuitton
24
52

Departure lounge 21 Multi-faith

prayer room Flight Connections +
Burberry 16 MAC 55
Bvlgari 49 Mulberry 53
Level 1 Airline Service Desks
22 Play area Cartier 47 Paul Smith 48
World Duty Free (Family lounge)
Lounge A Cath Kidston 34 Rolling Luggage 37
WHSmith 23 24
Chanel 44 Smythson 13
(Opening Winter 2019) 8 Sunglass Boutique 41
25 Dixons Travel 25 Sunglass Hut 32
Fendi (Opening Spring 2019) 6 Superdry 26
20
Glorious Britain 38 Ted Baker 23
26
19 Gucci 9 The Bookshop by WHSmith 31
16 17 18 27 Hamley’s 45 Tiffany & Co. 11
14
Harrods Boutique 46 Watches of Switzerland 12
Harrods including Foodhall 43 WHSmith 35
15 13
44 Hermés 10 World Duty Free 4
28 (Opening Spring 2019) 7
45
46 World of Whiskies 39
12 Jack Wills 36
43 Jo Malone 54
11 29

10
47 42 Food and drink Lounges
44
50 Bars and restaurants Admirals Club Lounge H Gates 13–22
48 Caviar House & Prunier Oyster Bar 50 Aspire lounge Lounge D Gates 1–11
9 41 Caviar House & Prunier Seafood Bar 51 British Airways lounge Lounge F Gates 13–22
49 30
Oriel French restaurant and bar 14 Cathay Pacific lounge Lounge C Gates 1–11
Gates 13–22 Spuntino Restaurant 19 Emirates lounge Lounge E Gates 1–11

20 minute walk The Curator restaurant and bar 29 Family lounge Lounge A 22
40
39 31
Lounges B, F, H Wagamama (Opening Summer 2019) 17 No.1 lounge Lounge F Gates 13–22
8 Delta Gold
52 38 YO! Sushi 28
Caffè Nero 51 Entrance Qantas London lounge Lounge B Gates 13–22
Cafés
Fast Track from Check-in
32 Virgin Atlantic Lounge H Gates 13–22
7 Caffè Nero 42
53 37 Clubhouse
EAT. 33 Delta One,
54 33 Pret A Manger 18 Diamond Medallion
36 and Platinum
55 34
Gates 1–11 6
4 35
10 minute walk Services
4 Entrance
Caffè Nero from Check-in Airline service desk Lift Stairs
Lounges B, C, D, E
Bureau de change Multi-faith 21 Telephone
Special assistance 4
prayer room
Travelex 2, 15, 40 Toilets
Aspire lounge 1 VAT Pharmacy 30
refunds
VAT refunds 1 Accessible toilet 27
2 Security
managed by Travelex Play area 22
Contents Cash machine
Family lounge Baby care 27

Heathrow Airport overview 1 Postbox VAT refunds 1

Check-in Entrance Commercial exports 3 managed by Travelex
from Check-in Seating
Ground floor 2 3 Information Water refill stations
4 Special assistance 5
Level 1 (Departures level) 3
Departure lounge 4 5 4 Free Wi-Fi is available throughout the terminal.
Arrivals
Arrivals 5
Onward travel 6

Version 41 Heathrow T3 ©2018 LHR Airports Limited. Published May 2018.

Terminal 3
Arrivals
Ground floor

Shopping Food and drink

Boots 13 Cafés
Excess Baggage Company 8 Caffè Nero 12

1 2 3 4 5 6 7 8 9 10 11 Sim Local 16 M&S Simply Food 4

Voyager Entertainment Family 18 Market Gardener 1
Voyager Entertainment 18+ 17 Bars & restaurants
We Know London 21 Giraffe Stop 2
22 WHSmith 14
23 24 World Duty Free 3
29
25 26 27 28
5
30 31 Services
4 6
Airline lounges Chauffeur service 6 Stairs
3
American Airlines 20 Customs Telephone
8 lounge
9
7 Escalator Toilets
3 Emirates Chauffeur 9
Passenger area Drive lounge Help point Accessible toilet All
Public area 21
2 Virgin Atlantic 11 Internet facility Baby care All
10 Revivals lounge
1 Lift Drinking 30, 32, 33
15 Entrance Baggage 23, 24, 26 fountain
32 33 enquiries 28, 29 Meeting point
14 13 12 UK Border Agency 5
Baggage reclaim Multi-faith 19
18 17 prayer room
16
Bureau de change
Pharmacy 13
Up to Down to Up to Travelex 7, 15, 22, 25, 27
Postbox
19 Multi-faith Underground 11 Virgin Atlantic
Car rental 10
prayer room Revivals lounge
Seating
20 American Airlines Central Bus Station T3 Short stay
Cash machine
lounge carpark
Departures Trains to London Free Wi-Fi is available throughout the terminal.
& Terminals 4, 5

Contents
Heathrow Airport overview 1
Check-in
Ground floor 2
Level 1 (Departures level) 3
Departure lounge 4
Arrivals
Arrivals 5
Onward travel 6

Version 41 Heathrow T3 ©2018 LHR Airports Limited. Published May 2018.

Terminal 3
Arrivals (Onward travel)
Ground floor

Shopping Food and drink

Boots 12 Cafés
Excess Baggage Company 6 Caffè Nero 11
Sim Local 15 M&S Simply Food 2
13 Voyager Entertainment Family 19 Bars & restaurants
Voyager Entertainment 18+ 16 Giraffe Stop 1
1–5
We Know London 20
WHSmith 13
12

6–10 Bus and coach stop allocation

3
Delivery 2–5 Car rental (off airport) 22
2 4 Passenger area Dollar Thrifty, Sixt
Help bus 1
Public area Car rental (on airport) 21
Exit from baggage 11 Hotel by bus 6
Avis, Budget, Europcar, National,
reclaim hall 6 Entrance Hotel Hoppa 17–18 Alamo, Enterprise, Hertz
7
5 Group travel 7–10 13 Car parking (off airport) 22
NCP Flight Path, Purple Parking,
20 Purple Parking Business, Reeds
1 8
9

14 Entrance Services
13 12 11 16 17 18 Airline lounges Cash machine Smoking area

19 16 American Airlines 18 Chauffeur service 4 Taxi rank 21

15 lounge
21 Internet facility Telephone
Down to Emirates Chauffeur 7
Drive lounge Lift Toilets
Up to Up to
Underground 21 22
17 Multi-faith 10 Virgin Atlantic Plaza Premium 8 Meeting point Accessible toilet All
prayer room Central Bus Station Revivals lounge lounge
18 American Airlines Multi-faith 17 Baby care All
T3 Short stay
lounge Trains to London carpark Virgin Atlantic 10 prayer room
Revivals lounge Drinking water All
Departures & Terminals 4, 5 Pick-up point
Bureau de change UK Border Agency 3
Pharmacy 12
Travelex 5, 14
Postbox
Bus stop
Seating
Bus tickets
Contents Stairs
Car rental 9
Heathrow Airport overview 1
Check-in Free Wi-Fi is available throughout the terminal.

Ground floor 2
Level 1 (Departures level) 3
Departure lounge 4
Arrivals
Arrivals 5
Onward travel 6

Version 41 Heathrow T3 ©2018 LHR Airports Limited. Published May 2018.