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PROJECT QUALITY PLAN

Doc Ref. No:- AIEC_WE_049_PAEW-PQP

PROJECT NO PAEW-1-2017

CLIENT PUBLIC AUTHORITY FOR ELECTRICITY AND WATER-PAEW

Prepared By

Atlas International Engineering Consultants


P.O. Box 1542, PC: 130, Azaiba
Sultanate of Oman
Tel: (968) 24283635
Fax: (968) 24283636
Web: www.atlas-om.com
Email: info.consultants@atlas-om.com
Project Quality Plan PAEW
Consultancy Study and Review Supervision For Above Ground Assets of Transmission Project in South al Muscat Sultanate of Oman
Batinah

REVISION AND APPROVAL HISTORY


Rev AIEC BEAH
Description / Approval
. Date Reviewe
Remarks Prepared Approved Approved Approved Status
No. d
0
1
2

DISTRIBUTION LIST
Copy No Copy Holder Name Position Location Email / Telephone No.
1
2

COMMENTS COMPLIANCE SHEET

Revision # Issue Date Page No. Change Details

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1. Table of Contents
1. INTRODUCTION...........................................................................................................................1
1.1 Scope of Application.......................................................................................................................1
1.2 Contract Particulars.......................................................................................................................1
1.3 Corporate and Contract Specific Quality System Documentation:...........................................2
1.4 Issue / Revision Control & Distribution.......................................................................................2
1.5 Terms and Definations...................................................................................................................3
2. QUALITY POLICY, OBJECTIVE AND COMMITMENT..........................................................4
2.1 Project Quality Policy of AIEC.....................................................................................................4
2.2 The objectives for this project are listed below:..........................................................................5
3. QUALITY MANAGEMENT SYSTEM.........................................................................................6
3.1 General............................................................................................................................................6
3.2 Interaction and Application of the Processes...............................................................................7
3.3 Documentation Requirements............................................................................................................7
3.3 Documentation Structure..............................................................................................................7
3.4 Documents and Records Procedure..............................................................................................8
3.5 Document Numbering System.......................................................................................................8
3.6 Letters, Transmittal and Faxes Numbering...............................................................................10
3.7 Shop Drawings..............................................................................................................................10
3.8 Control of Quality Records..........................................................................................................11
3.9 Software Data Backup.................................................................................................................11
3.10 Retention of Records....................................................................................................................12
4. MANAGEMENT RESPONSIBILITY.........................................................................................13
4.2 Responsibility, Authority and Communication.........................................................................13
4.3 Internal communication:.............................................................................................................15
5. RESOURCE MANAGEMENT.....................................................................................................16
5.1 Human Resources.........................................................................................................................16
5.2 Work Environment......................................................................................................................16
6. PRODUCT REALIZATION.........................................................................................................17
6.1 Planning of Product Realization.................................................................................................17

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6.2 Customer Related Processes........................................................................................................17
6.3 Clarifications on Site....................................................................................................................17
6.4 Variations / Site Measurements..................................................................................................18
6.5 Design and Development..............................................................................................................18
6.5.1 Design and Development Planning..........................................................................................18
6.5.2 Procurement Supervision.............................................................................................................18
6.6 Production and Service Provision...............................................................................................20
6.6.1 Control of Project Execution....................................................................................................20
6.6.2 Control of Monitoring and Measuring Equipment..................................................................22
7. MEASUREMENTS, ANALYSIS AND IMPROVEMENT.........................................................23
7.1 General..........................................................................................................................................23
7.2 Monitoring and Measurement.....................................................................................................23
7.2.1 Customer Satisfaction................................................................................................................23
7.2.2 Internal Audit............................................................................................................................23
7.2.3 Monitoring and Measurement of Processes.............................................................................24
7.2.4 Monitoring and Measurement of Product (Inspection & Testing)..........................................24
7.2.5 Laboratory / Testing..................................................................................................................24
7.2.6 Field Inspection Coordination Procedure................................................................................24
7.2.7 Work Inspection Request (WIR)...............................................................................................25
7.3 Control of Non-Conforming Product.........................................................................................28
7.4 Analysis of Data............................................................................................................................30
7.4.1 Weekly Quality Report...............................................................................................................30
7.4.2 Monthly Quality Report.............................................................................................................31
7.4.3 Statistical Analysis.....................................................................................................................31
8. ATTACHEMENTS.......................................................................................................................32

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1. INTRODUCTION
This quality plan describes AIEC’s proposed Quality Management System as applicable to the project
titled;“Consultancy Study and Review Supervision for Above Ground Assets of Transmission Project in
South al Batinah”.
As part of PAEW's and AIEC’s commitment to quality, this project is covered by this Project Specific
Quality Plan in compliance with the project specifications and relevant elements of ISO 9001: 2008 as
applicable to the project.
This quality plan ensures that AIEC has specified the policies, the objectives, established a system of
procedures to accomplish them, assigned duties, delegated authority and set up suitable inspection,
testing, examination and audit programs to verify that the requisite standards of performance and beah
satisfaction are achieved. This quality plan is designed to accomplish and demonstrate achievement /
compliance of / to all contractual -material, equipment and services quality, performance and
workmanship requirements specified by contract and PAEW.
1.1 Scope of Application
We present the main tasks to be implemented in order to achieve the Scope of Works, with working
assumptions which refer to Project implementation.
1.1.1 TechnicalAudit Report
A.1. Study, Reviewand Update the Construction Defectsfor the Inspected 11 Sites.
A.2. Study and Identify the Construction Defects for therestof 10 Sites.
A.3. Recommendationfor Immediate Remediation Works for all the21 Sites.
A.4. Inputduring Tendering Period, Technical Evaluation of Tenders.

 Visiting of the Project Area with all the experts; detailed inspection thereafter; We assume that
we will be able to collect, with the assistance of the operation personnel of the existing
Transmission System, data regarding state of conservation of the existing pipelines and
equipment, degree of corrosion and areas where corrosion is significant, if any, points / areas
with limited space for the laying of an additional pipe, most of the constraints that might affect in
general the repair works.
 Collection of the existing data: maps, information about existing equipment, as- built drawings,
logs for pumped water, electricity consumption, existing operation manuals, inspection reports
etc; This task in based on the full cooperation of the staff responsible with technical archives of
PAEW and also on the assistance of other institutions which detain data about the system.
 Collection and analysis of the previous studies; collection of the prices for similar works of
PAEW; Similar to the above task, we assume full cooperation of the Client’s Staff.
 Survey and tests, if so required, carried out by local specialized companies;
 Preliminary TechnicalAudit Report. This “preliminaryaudit report”is a document proposed
intended to be the basis of the analysis and of the discussions with the Client.
 Comments for the Preliminary Audit Report;
 We have listed this task in the Work Plan and in the Project Schedule even if it is a task to be
achieved by the Client’s Staff, because we consider this approval as a milestone of the audit
activity for Phase 1.
 Review of the Preliminary Report and submission of the Final Technical Report;
 The contents of this edition of the Report represent the basis of the TenderDocuments.
 Submission of the Draft Technical Specifications;
 Review of the Draft Technical Specifications, after comments from the Client;
 Submission of the Final Technical Specifications;
 Technical Evaluation of the Construction Offers
1.1.2 Tender Documents
B.1. Cost Estimation as a Priced BoQ.

B.2. Specifications, Detailed Scopeof Works,Drawings, ContractDocuments.B.3.


Financial Evaluation of the Offers.

 Visiting of the Project Area with all the experts; detailed inspection thereafter; Assumptions are
similar with those for Chapter 1.3.2.
 Collection of the existing data: maps, information about existing equipment, as- built drawings,
logs for pumped water, electricity consumption, existing operation manuals, inspection reports
etc; also collection of the Local Standard Contract Documents and models of Tender Documents.
Getting models of the existing Tender Documents for similar projects of PAEW will shorten the
time for preparation of a TD package compliant with the requirements of the Client.
 Collection of the prices for similar works of PAEW. Similar to the above task, we assume full
cooperation of the Client’s Staff. The information is needed for the draft of the priced BoQ.
 Submission of the Draft Priced Bill of Quantities. This document is scheduled to be submitted in
the same day with the Preliminary Technical Report, in order to enable the Client to decide about
the repair works to be executed immediately.
 Preparation and Submission of the Draft Tender Documents including pricedBoQ.
 Review of the Draft TD according to the comments of the Client and submission of the Final
Draft TD and the final priced BoQ.
 Financial Evaluation of the submitted offers.
1.1.3 Supervision for the Remediation Immediate Works
We fully understand the scope of work for this group of tasks and there is no major assumption to be
stated here. The experience of the proposed Supervision team give us the comfort that they will manage
the construction contract in order to achieve a conform completion of the Works. We just list the main
tasks, keeping in mind that Supervision shall be a whole and all other activities to be in the responsibility
of the Engineer and/or Engineer’s representative shall be fulfilled.
A. MobilizationStage

- Design ReviewReport
- Insurance and Bank Guarantees by specialists
- Review Resources Mobilization
- Report tothe Employer

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B. Submissions Stage

- Work Programin various levels, including resources and costs


- Quality Plan, HSEPlan
- Shop Drawings, Designs, Method Statements
- Alternativesand Variations

C. Construction Stage

- Monitoring the overall progress and compliance with the approved Program
- Compliance inspections of all stages of Works, Inspection schedule
- Quality Control
- Tests
- HSE audits
- Preparation of additional designs and drawings as required by the Contractor
- Delay Claims
- Additional Payment Claims
- Payment Certificates
- Monthly Progress Reports
- Monthly Progress Meetings – with the Contractor and with the Employer’sSteering
Committee

D. Commissioning and Taking Over Stage

- Inspection of Works at Substantial or Final Completion


- Review of Commissioning Plan
- Final tests
- Handing Over Certificate
- Assets Record Sheets and Certificates

E. Defects LiabilityStage

- Assessment for the Works at the end of Defects Liability Period


- Checking the fulfilment of the Contractor’s obligations regarding training
- Defects Liability Certificate
- Final Payment Certificate
- Close Out Report

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1.2 Contract Particulars
Project Title :Consultancy Study and Review Supervision for Above Ground Assets of Transmission
Project in South al Batinah

Contract No : T/1/2017

Client :Public Authority for Electricity and Water

Consultant : Atlas International Engineering Consultants

The start of Mobilization : 20th August 2017


Date

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Mobilization Period : One week until 26th August 2017

Technical Audit Period : 20 weeks 27th August 2017 to 13th January 2017
1.3 Corporate and Contract Specific Quality System Documentation:
The source documents for the plan are following:

Reference Documents Precedence Level

1. Agreement / Contract 1 Applicable Laws & Regulations

2. ISO 9001: 2008 2 Agreement / Contract, Drawings &


Specs
3. Project Drawings 3 Project Quality Plan - ISO 9001: 2008

4. PAEW Specifications 4 Inspection and Test Plan

5. Applicable Laws & Regulations 5 Method Statements


6. Corporate Procedures 6 Corporate Procedures
1.4 Issue / Revision Control & Distribution
This quality plan is prepared by AIEC and should be approved by PAEW for implementation on site. It
is a controlled document and the AIEC Head Office & Site Management controls its issue and
distribution.
Revisions may be necessary to incorporate AIEC’s Instructions or as a result of site requirements
/corrective actions agreed during internal audits. The AIEC’s Management (delegated to the Project
Manager as required) will conduct all revisions and all holders of controlled copies will be issued latest
revised copies whenever revisions are effected and approved by AIEC. The first revision is '0' followed
by 1 and 2 on subsequent revisions. The revision number is indicated on every page as can be seen in
the header. The changes/modifications are highlighted and revision number is mentioned in a box
wherever practical.

1.5 Termsand Definitions

Employer/ Client Public Authority for Electricity and Water (PAEW)

AIEC Atlas International Engineering Consultants

Subcontractor/Sub-tiers Organization under consortium of Contractorfor executing


part of the works

ITP Inspection and Test Plan

WIR Inspection& Test Request


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RFI Request for Inspection

HSE Health, Safety and Environment

QMS Quality Management System

NCR Non-Conformance Report

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2. QUALITY POLICY, OBJECTIVE AND COMMITMENT
2.1 Project Quality Policy of AIEC
THE MANAGEMENT AND STAFF OF ATLAS INTERNATIONAL ENGINEERING
CONSULTANTS ARE TOTALLY COMMITTED TOWARDS MEETING CUSTOMERS
REQUIREMENTS TO THE BEST OF THEIR SATISFACTION.

EVERY INDIVIDUAL AT VARIOUS FUNCTIONS SHALL FULLY UNDERSTAND,


COMPLY WITH THE QUALITY
MANAGEMENT SYSTEM AND STRIVE FOR ITS EFFECTIVE IMPLEMENTATION
AND ACHIEVEMENT OF CONTINUOUS
IMPROVEMENTS.

THE MANAGEMENT SHALL PERIODICALLY REVIEW FOR ASSERTAINING


EFFECTIVENESS OF QUALITY MANAGEMENT SYSTEM, ATTAINMENT OF
CONTINUOUS IMPROVEMENTS, AND FOR ENSURING SUITABILITY OF
SYSTEM FOR CONTINUITY.
M.D./ G.M

‫سياسة تطبيق الجودة‬

1- ‫تتعهد األدارة العليا وكافة العاملين في أطلس الدولية لألستشارات الهندسية تحقيق كافة متطلبات العمالء بأتم وجه‬.
2- ‫ ويجب السعي لتطبيق واألستمرار بتطوير النظام‬. ‫تكون كافة الفعاليات واضحة ومفهومة لتحقيق األدارة الناجحة‬
3- ‫على األدارة العليا األطالع الدوري ودراسة تأثير تطبيق نظام أدارة الجودة ومحاولة تطويره والوصول به الى درجة‬
‫الكمال‬.
DECLARAŢIA DIRECTORULUI GENERAL PRIVIND POLITICA
S.C. AEG TEHNOLOGY S.RL. ÎN DOMENIUL CALITĂŢII , MEDIULUI ŞI
SECURITĂŢII MUNCII

Suntem o firma a calitatii în lucrari de supervizare si proiectare. Politica noastră are


la bază conceptele “calitatea totală "şi „dezvoltarea durabilă” iar conducerea îşi exprima
angajamentul pentru:
• satisfacerea cerintelor exprimate si implicite ale clientilor la preturi competitive si
avantajoase, luarea deciziilor bazate pe fapte, cu respectarea cerintelor legale , de
reglementare si a altor cerinte pe care le-am adoptat si care sunt aplicabile aspectelor de
mediu şi pericolelor privind sănătatea ori securitatea muncii.

• imbunatatirea continua a performantelor de mediu şi securitate ale noastre, concomitent cu


evolutia pe plan economic si social
• perfectionarea personalului care executa, conduce si verifica activitati ce influenteaza
calitatea produselor si a metodelor de operare pentru activitatile periculoase sau cu un impact
semnificativ asupra mediului , in conditii de evaluarea si controlare a riscurilor, pentru a
asigura pe cat posibil îmbunătăţirea securităţii şi sănătăţii ocupaţionale,
• reducerea pierderilor materiale, a accidentelor , a deseurilor rezultate,
• tinerea sub control a consumurilor de utilitati, a riscurilor si poluarilor accidentale,
• crearea unor relatii reciproc avantajoase cu partenerii, comunitatea, furnizorii , solicitandu-
le si incurajandu-i sa creasca nivelul calitativ si ecologic al produselor, securitatea operatiilor
pentru îmbunătăţirea vieţii , relaţiilor de afaceri , a calităţii mediului şi securităţii muncii ,

Managementul organizaţiei, reprezentat de Directorul General, îşi asumă angajamentul


de a respecta cerinţele Sistemului de Management Integrat al Calităţii, Mediului şi Securităţii
Muncii, de a-l îmbunătăţi continuu şi de a realiza obiectivele :
• coordonează activitatea de implementare, menţinere şi perfecţionare a Sistemului
Integrat de Management în conformitate cu prezenta politica (comunicată personalului si
disponibilă terţilor interesaţi pe site);
• asigură tuturor membrilor organizaţiei condiţiile însuşirii şi aplicării cerinţelor
Sistemului Integrat de Management ;
• analizează periodic eficacitatea sistemului , inclusiv a obiectivelor implementate,
face propuneri pentru îmbunătăţirea permanentă a acestuia;
• încredinţează Reprezentantilor Managementului pentru Calitate, Mediu, Sanatatea si
securitatea muncii autoritatea administrării sistemului.
DECLARATION BY THE DIRECTOR-GENERAL ON POLICY
SC AEG TEHNOLOGY S.RL. IN THE FIELD OF QUALITY,
ENVIRONMENT AND LABOR SECURITY
We are a quality company in supervision and design work. Our policy is based on the
concepts of "total quality" and "sustainable development" and the leadership is committed to:
• meeting the expressed and implied customer requirements at competitive and
advantageous prices, making decisions based on facts, complying with legal, regulatory and
other requirements that we have adopted and which are applicable to environmental issues
and health or safety hazards work.
• continuous improvement of our environmental and security performance, along with
economic and social developments
• improvement of personnel performing, conducting and checking activities that
influence the quality of products and methods of operation for hazardous activities or with a
significant impact on the environment, under conditions of risk assessment and control, to
ensure as much as possible the improvement of occupational safety and health ,
• reducing material losses, accidents, resulting waste,
• keeping under control the consumption of utilities, risks and accidental pollution,
• creating mutually beneficial relationships with partners, community, suppliers,
soliciting them and encouraging them to increase the quality and environmental level of
products, the security of operations to improve life, business relations, environmental quality
and work safety,
The management of the organization, represented by the Managing Director,
undertakes to comply with the requirements of the Integrated Management System of
Quality, Environment and Safety at Work, to continuously improve it and achieve its
objectives:
• coordinates the implementation, maintenance and improvement of the Integrated
Management System in accordance with this policy (communicated to the staff and available
to third parties interested in the site);
• ensure all members of the organization the conditions for acquiring and applying the
requirements of the Integrated Management System;
• periodically analyzes the effectiveness of the system, including the implemented
objectives, makes proposals for its continuous improvement;
• entrusts the Management Authority for Quality, Environment, Health and Safety
with the authority of the system administration.
The objectives for this project are listed below:

100 % Compliance to Contractual Drawings &Specifications and


Compliance
Contract Documents.

Ensure NCR's are limited to a minimum and if issued closed


Non Conformances
within 2weeks maximum or as agreed.

Client Satisfaction Level - Minimum 2


Client Satisfaction Client Satisfaction Survey midway during execution and towards
end of project

Measurement Audits are conducted as per schedule within + 4 week

Completion of all works as per approved schedule of works and


milestones

Progress Progress reports submitted within stipulated time

Material and Drawings are submitted well ahead of start of the


relevant activity
3. QUALITY MANAGEMENT SYSTEM
3.1 General
AIECshall implement and maintain quality management system for Project, as detailed in
this Quality Plan together with all applicable contractual documents referred in section1.2.
This Quality Plan is established to ascertain that all supervision activities are performed in
complete conformance with all applicable standard specifications and contractual and Legal
Requirements.
The overall responsibility to maintain the PQP rests with theAIEC Quality Assurance/
Quality Control (QA/QC) Engineer and project team. Their direct responsibility is to ensure
that all PAEW requirements for this project, together with the integral QA/QC procedures
and PQP are strictly adhered to. The powers of QA/QC Engineer, related to controlling
quality of construction, fabrication, erection, material, and test procedures, shall not be
overruled by any superintendent manager, including project manager. Any disputes or
conflicts shall be brought to the attention of the Resident Engineer of AIEC for resolution.
AIEC is committed to continually improve the effectiveness of the QMS by rigorous
implementation and planned inspections.
The following will describe how AIEC will execute the project in accordance with ISO 9001:
2008 requirements with the help of Project Team as shown below:
3.2 Interaction and Application of the Processes
The key processes are grouped into three main process groups –
Key Process Group (1) Management, Resources and Administration (Sections 5-6)
Key Process Group (2) Project Operations (section 7)
Key Process Group (3) Measurement, Analysis and Improvement (Section 8)
These process groups satisfy the ISO 9001:2008 requirement for processes in that they include
Management Responsibility (ISO 9001:2008(#5), Provision of Resources (#6).
ProductRealization (#7) and Measurement, Analysis and Improvement (#8).
Process (1) - Management, Resources and Administration covers all the management
activities of planning, implementing and managing the system and determining and providing
those resources needed to operate the system effectively and assure product/service
conformity.
Process (1) enables Process (2) - Project Operations to take place in a planned and
systematic way in order to comply with contract/project requirements and eventually be’ah
satisfaction and realization of payments. Process (2) covers all those elements of product and
service realization, those activities pertinent to the quality management system which take
place during the planning, purchasing, design, fabrication and installation of the product or
service and related testing and commissioning works.
Process (3) - Measurement, Analysis and Improvement measures and monitors the
effectiveness of Process (1) and Process (2) and provides feedback to those processes for
improvement.
3.3 Documentation Requirements
The project quality management is documented by this quality plan and associated project
procedures as may be developed, together with the quality procedures and project specific
method statements that will be developed for the project.
3.2 Documentation Structure
The following three levels of documentation will be utilized and maintained to satisfy the
requirements of ISO 9001:2008 and to ensure adequate control of the processes.

Level I Quality Plan


Level II Project Specific Procedures
Level III Inspection and Test Plans
Method Statements
3.3 Documentsand Records Procedure
Document Controller will ensure that valid issues of documents related to the project are
available and used in the execution of the work, and that obsolete documents are promptly
removed from all points of use. Distribution is controlled and is detailed in the Document
Distribution Matrix.
Any obsolete document is either destroyed or if need to be retained - these are clearly
marked "SUPERSEDED".
All documents will be uniquely numbered as explained in 4.6 Forms within a procedure are
numbered with a prefix FM after the project code. For example “PQP-01” is the Project
Quality Plan and a form belonging to this procedure/plan is numbered as “FM-01-10”
-Document Distribution Matrix.
3.4 Document Numbering System
PAEW numbering system for quality related documents are explained below. However,
AIECto follow PAEW procedures for document numbering.
a) Project documents have been categorized with abbreviations as under.
Table 3-1: Category of Documents and Project Code

Description of Document Abbreviation


1 Project Specific Procedures PSP
2 Method Statement MS
3 Inspection and Test Plan ITP
4 Quality Check-Sheets QC
5 Forms FM
6 Project Code IWTF
7 Inspection Test Request ITR
8 Request for Information RFI
9 Change Request CR
10 Confirmation of Verbal Request CVI
11 Trend Notice TN
12 Monthly Project Quality Report MPQR
13 Material Inspection Report MIR

b) Unique series has been allocated for various project management / control activities.
These are reproduced as under:
Table 3-2: Project Activity Series

Series No. Project Activities


0100 Project Management
0200 Engineering and Design Control
0300 Material, Procurement and Subcontracting
0400 Quality Management
0500 Health, Safety and Environment Management
1000 Civil Method Statements
0600 Sub Contractor Method Statements

The numbering system for all documents described above is a simple alpha-numeric system
giving the category of the document, the project reference, the serial number (3 digits for
Procedures and an extended digit for related Forms and Quality Check-Sheets) within the
Procedure/Activity Series.
Table 3-3: Numbering System

a. All documents will have full reference to the Project/Contract Agreement Number
and will have the document number, revision number and date on which the
document was made.

b. The first submission will have a Revision Number '0' and subsequent submissions
will be followed by 1 and 2

c. Revisions/Changes will be indicated with a comment in vertical line in the left


margin. Brief details necessitating the revision will be indicated in the revision
history block on the first page.

d. Status of submission and approval will be updated every time a submission is


made and PAEW/AIEC comments are received.

e. Approval category legends as approved and implemented by AIEC will be


complied with. The Approval/Status Codes for shop drawings, product data
including material submittal, catalogue data, sample and other documents shall be
as shown in the following table:
Table 3-4: Approval Legends for shop drawings, material submittal, Catalogue data, sampleand
other documents etc.

Approval Code Explanation

A Accepted:may proceed, no discrepancies have been identified

Accepted subject to comments:may proceed provided submittal complies


B
with AIEC’s commentsand upgrade the submittal in status A.

C Not accepted / Rejected

3.5 Letters, Transmittal and Faxes Numbering


The letter, transmittal and fax numbering system will be as agreed with
AIEC.AIECResidentEngineer together with the Document Controller are responsible for
control of all documents and informing all affected departments/personnel.

Incoming and Outgoing Mail/Documents


All incoming mail/correspondence are stamped / acknowledged to indicate date of receipt.
AIECResident Engineer then reviews and indicates further distribution and action by
others.
Project Specific Correspondence is logged in 'Incoming Mail/ document Register'.
The document controller will track and ensure that AIEC’Resident Engineer will respond to
PAEWCorrespondence while on the other hand remind him of the pending responses to
outstanding correspondence.
3.6 Shop Drawings
All shop drawings will be uniquely numbered with indication of latest revisions as per the
agreed drawing numbering system. AIEC’s engineering requirements on Engineering
Document Numbering will be complied with. Wherever practical, the changes themselves are
indicated by clouding and placing the revision number in a triangle beside the cloud. Drawing
submittal and approval status is tracked using the Drawing Submittal and Approval Log.

'As Built' Drawings


All shop drawings shall be in status “A” before proceeding to as built. As built mark ups
are continuously marked during execution by the Surveyor or Project Engineers. After
incorporation of these as built mark ups in the drawings, the 'AS BUILT' drawings will be
submitted for approval by the Main Contractor in soft or hard copy form.
Comments by the AIEC will be further incorporated until the AS BUILT Drawings are
approved. “ASBUILT” drawings will be marked with a new revision number as agreed with
AIEC. Submission requirements for As Built Drawings as indicated in the Contract will be
followed.
3.7 Control of Quality Records
The following quality records will be maintained on site: -
 Contract Specifications. Drawings+ Contract Documents (Stamped &
Signed)& Procedures
 Daily, Weekly and Monthly Progress Report
 Master Schedule
 Approved Quality Plan and HSE Plan
 Approved Inspection and Test Plans
 Approved Procedures / Method Statements & Check Sheets
 Signed Quality Check Sheets (Verifying Records)
 Material Test Certificates / Mill certificates,
 All Test Reports from Laboratories
 Approved Shop Drawings & As Built Drawings
 Material Approval
 Request for Information (RFI) or Technical Query
 Inspection & Test Request (WIR)
 Closed out Non Conformance Reports
 Corrective Action / Rectification Records
 Internal and AIEC Audit reports
 Calibration Reports
 All other records identified in individual procedures
3.8 Software Data Backup
Every Thursday backups are taken for these log files and data available on networking by
different departments, and these backups are kept in the head office.
Google drive folder will be created for back up of project files and information. PAEW will
have access for read and download. A Separate file for the Contractor will be created for
uploading of submittals at specified sub folders

3.9 Retentionof Records


Generally these records are logically filed in sequence so as to make the final hand-over a
convenient exercise. The hand over dossier is compiled as per the contract requirements as
will be agreed with AIEC and PAEW.
AIEC will retain all project related documents for period as specified in the Contract.
4. MANAGEMENT RESPONSIBILITY
AIEC's management is committed to implement an effective quality management system for
Project. Communication of this commitment will be done by periodic reminders of the need
and importance to meeting PAEW and regulatory requirements.
AIEC will ensure regular interactions with all project parties and shall comply with
specification requirements and approved drawings. Commitments made during meetings
will be implemented.
AIEC quality policy has already been detailed in Section 3. Specific project objectives have
been indicated in section 3.2. These will be verified during inspections and audits.
4.2 Responsibility, Authority and Communication
The project will be managed with adequate resources on site for executing contract
requirements. The Project Organization Chart details the site organization, copy of Project
Organization Chart can be found in attachments for reference. Updated organization chart may be
found at site and is maintained current by the Project Manager. Updates will be submitted to the
PAEW
AIEC's site team will be fully complemented by the Head Office support in terms of
Engineering Drawings, Procurement & Expediting, Quality Assurance, HSE Management and
Contract Administration.
The key personnel reporting and interaction is shown on the organization chart. The
responsibilities of the key personnel can be found in attachments to this plan. The formal point
of contact will be the Project Manager. The Project Manager reports directly to the General
Manager and is fully authorized to deal with all technical and commercial issues of the project.
Responsibilities of key project personnel
Technical Audit, Design and Tendering
A. Project Manager
Managerul de proiect are urmatoarele responsabilitati si autoritati:
 asigura executarea produselor/serviciilor cu respectarea termenelor, a costurilor si a
caracteristicilor prevazute de proiect si reglementarile aplicabile;
 raspunde de gestionarea resurselor umane si materiale conform cu planificarea proiectului,
precum si cu alocarea lor corecta activitatilor proiectului;
 asigura interfata cu clientul, proiectantul si autoritatile de stat;
 participa la analiza capabilitatii organizatiei;
 decide modul de tratare a produselor neconforme;
 dispune intreruperea oricarei activitati, daca nu sunt indeplinite cerintele privind calitatea
produselor/serviciilor;
 stabileste actiunile corective pentru a elimina cauzele deficientelor constatate la
compartimentele subordonate;
 raspunde de rezolvarea prompta a problemelor de comunicare ce apar in cadrul activitatilor
proiectului.

The project manager has the following responsibilities and authorities:


 ensure the execution of the products / services in compliance with the deadlines, the
costs and the features stipulated by the project and the applicable regulations;
 is responsible for managing the human and material resources according to the
project planning, as well as for their correct allocation to the project activities;
 ensure the interface with the client, the designer and the state authorities;
 Participates in the analysis of the organization's capability;
 decide how to handle non-compliant products;
 discontinues any activity if the quality of the products / services is not met;
 Establishes corrective actions to eliminate the causes of deficiencies found in
subordinate compartments;
 is responsible for promptly solving the communication problems that occur within
the project activities.

B. Water Supply / Modelling Engineer


Inginerul cu aprovizionarea are urmatoarele responsabilitati:
 urmarirea derularii in conditii optime a gestionarii stocurilor de materii prime,
materiale si produse finite;
 cautarea si analizarea informatiilor legate de intrarile/iesirile din magazie a materiilor
prime, materialelor si produselor finite;
 verificarea zilnica a stocului de siguranta pentru produsele strategice;
 studierea documentatiei pentru proiectul ce se deruleaza pentru a face posibila
achizitionarea in timp util si in conditii optime a produselor necesare;
 compararea necesarului de produse generat de noua documentatie, cu stocul existent
(scriptic si faptic) din magazia unitatii si in functie de rezultatele obtinute se
demareaza procedura de aprovizionare pentru produsele necesare;
 studierea pietei interne si a pietei externe pentru identificarea de noi furnizori;
 emiterea cererilor de oferte de pret catre furnizorii interni si externi;
 negocierea preturilor de achizitie, a tarifelor, conditiilor si termenelor de livrare;
 emiterea comenzilor ferme catre furnizori pentru cantitati semnificative de produse si
verificarea statusului acestor comenzi;
 urmarirea receptiei marfurilor si a depozitarii acestora si punerea in stoc a produselor;
 analiza stocurilor de materiale pe magaziile intreprinderii pentru a decide daca
urmeaza sa se faca o noua aprovizionare;
 colaborari cu diferiti prestatori de servici pentru transporturi, zincari, brunari, diferite
tratamente termice, prelucrari mecanice, etc.

The Supply Engineer has the following responsibilities:


 tracking the optimal performance and managing stocks of raw materials, materials and
finished products;
 searching for and analyzing information regarding entry / exit from the warehouse of
raw materials, finished materials and products;
 verification of the security stock for strategic products;
 studying the documentation for the project that is being carried out in order to make
possible the timely and optimal acquisition of the necessary products;
 comparing the need for products generated by the new documentation with the
existing stock (scriptic and factual) from the unit storehouse and depending on the
results obtained, the supply procedure for the necessary products is started;
 studying the internal market and the external market to identify new suppliers;
 issuing calls for tenders to internal and external suppliers;
 negotiation of purchase prices, tariffs, terms and terms of delivery;
 issuing firm orders to suppliers for significant quantities of products and checking the
status of these orders;
 tracking the receipt of goods and their storage and stocking of products;
 analyzing inventory of material on the company's inventory to decide whether a new
supply is to be made;
 collaboration with various suppliers of services for transport, zinc, brun, various
thermal treatments, mechanical machining etc.

C. Structural Engineer
Inginerul structurist are urmatoarele responsabilitati:
 efectuiaza calcule structurale (ex. pereti cortina, structuri metalice, copertine,
luminatoare, panouri de sticla, hale metalice, imbinari structuri metalice)
 modelarea in programe structurale a constructiei;
 calculul elementelor structurale din beton armat;
 calculul structurilor din metal/beton;
 realizarea planurilor de executie folosind AutoCAD sau alte programe de specialitate.
 participare la etape tehnologice de manipulare a materialelor, echipamentelor si de
execuţie a elementelor de construcţie;
 analiză a desfaşurării activităţii in cadrul şantierului;
 intocmire fişe cu necesar de armătură pentru şantier;
 asistare si participare la cursuri de prezentare a noilor materiale de constructie si
metode de revoluţionare in domeniul construcţiilor
The structural engineer has the following responsibilities:
 perform structural calculations (eg curtain walls, metal structures, awnings, skylights,
glass panels, metal halls, metal structures joints)
 modeling in structural programs of construction;
 calculation of structural elements in reinforced concrete;
 calculation of metal / concrete structures;
 execution of execution plans using AutoCAD or other specialized programs.
 participation in technological stages of handling materials, equipment and execution
of construction elements;
 analysis of the activity on the site;
 drawing up of building site requisites;
 assisting and participating in introductory courses on new building materials and
revolutionary methods in the field of construction

D. Electrical / Instrumentation / SCADA


Inginerul SCADA are urmatoarele responsabilitati :

 Proiectare hardware si realizare sisteme automatizari industriale


 Activitati de punere in functiune pentru actionari-automatizari industriale
 Intocmirea ofertelor tehnice si economice pentru instalatii de automatizare si SCADA
The SCADA engineer has the following responsibilities:
 Hardware design and manufacturing of industrial automation systems
 Commissioning activities for industrial automation shareholders
 Drawing up technical and economic offers for automation installations
and SCADA

E. Mechanical Engineer

 Responsible for inspections of Electro mechanical works, solidification plants


installations, pumps, plumbing works etc
Titularul postului are rolul de a asigura aplicarea corecta a procedurilor operationale
ale lucrarilor contractate si are ca activitati principale:
 activitati de proiectare si de urmarire a modului de implementare a proiectului
pana la finalizare
 oferirea de informatii tehnice si mentinerea relatiei cu santierul pe parcursul
derularii proiectului
 raspunde pentru calitatea activitatii personalului aflat in subordine, pentru fluxul
operational avizat si realizat in proiectele in care este implicat (proiectare,
implementare, finalizare)
 este autorizat sa avizeze si sa coordoneze fluxul operational al proiectelor pentru
care s-a angajat
The job holder has the role to ensure the correct application of the operational
procedures of the contracted works and has as main activities:
 design and follow-up of project implementation until completion
 providing technical information and maintaining the relationship with the site
during the project
 responsible for the quality of the work of the subordinated personnel, for the
operational flow and realized flow in the projects in which it is involved (design,
implementation, completion)
 is authorized to advise and coordinate the operational flow of the projects for which
he has committed himself.

Construction Supervision
 Site Engineer / RE
 …

 ….

 Mechanical Engineer
 Responsible for inspections of Electro mechanical works, solidification plants
installations, pumps, plumbing works etc
Titularul postului are rolul de a asigura aplicarea corecta a procedurilor operationale
ale lucrarilor contractate si are ca activitati principale:
 activitati de proiectare si de urmarire a modului de implementare a proiectului
pana la finalizare
 oferirea de informatii tehnice si mentinerea relatiei cu santierul pe parcursul
derularii proiectului
 raspunde pentru calitatea activitatii personalului aflat in subordine, pentru fluxul
operational avizat si realizat in proiectele in care este implicat (proiectare,
implementare, finalizare)
 este autorizat sa avizeze si sa coordoneze fluxul operational al proiectelor pentru
care s-a angajat
The job holder has the role to ensure the correct application of the operational
procedures of the contracted works and has as main activities:
 design and follow-up of project implementation until completion
 providing technical information and maintaining the relationship with the site
during the project
 responsible for the quality of the work of the subordinated personnel, for the
operational flow and realized flow in the projects in which it is involved (design,
implementation, completion)
 is authorized to advise and coordinate the operational flow of the projects for which
he has committed himself.

 Electrical Engineer
Inginerul electric are urmatoarele sarcini:
- proiectare pentru diferite tipuri de instalatii electrice;
- implementarea in proiect a eventualelor modificari aparute in faza de executie;
- elaborarea de solutii tehnice in cadrul proiectelor;
- verificarea proiectelor tehnice si monitorizarea executiei proiectului.
- realizeaza diverse raportari catre conducerea companiei
- orice alte sarcini stabilite de seful ierarhic superior.

The electric engineer has the following tasks:


- Design of different types of electrical installations;
- project implementation and any changes that occurred during the execution phase;
- elaboration of technical solutions in the projects;
- verification of technical projects and monitoring of project implementation.
- makes various reports to the company's management
- any other tasks set by the hierarchically superior

 Instrumentation and Control Engineer


 …

 ….

 Civil Site Inspection Engineer


 The Site Engineer is responsible for the actual execution of his part of the works in
coordination with the other site engineer and the subcontractor;
 Then execute hispart of the work as per schedule fixed by RE. Supervise and ensure
that all works executed by his team are carried out in accordance with all project
requirements;
 Supervise all required inspection and test as per approved project quality plan and
ITPs. Organize and monitor site engineer’s role in execution of works;
 Initiate and forward to the quality department all inspection requests planned for next
day; and
 Ensure that only approved material are incorporated in his works. Report to the RE
any non-conformances observed.

 HSE
Responsabil Sanatate si Securitatea Muncii/Situatii de Urgenta

 asigurarea ca cerintele legale si cele SSM/SU sunt stabilite, implementate si


imbunatatite;
 coordoneaza activitatea de evaluare a riscurilor de accidentare si imbolnavire, in functie de
particularitatile activitatii desfasurate;
 elaboreaza proceduri/instructiuni proprii de aplicare a normelor de SSM/SU, in functie de
particularitatile proceselor de munca din organizatie, de numarul de angajati, de riscurile de
accidentare si imbolnaviri profesionale;
 verifica modul in care se aplica cerintele legale si normele referitoare la prevenirea riscurilor
de incendii, protectia sanatatii angajatilor;
 efectuarea auditurilor privind cerintele de SSM/SU;
 verificarea realizarilor actiunilor planificate si daca acestea au dus la indepartarea/reducerea
riscurilor ;
 raporteaza Managerului de Proiect realizarea programelor de SSM si propunerile de
imbunatatire a performantelor de SSM;
 tinerea la zi a registrului cu accidente si cazuri de imbolnavire ca urmare a muncii prestate;
 pastrarea evidentei privind strategia in domeniul SSM/SU;
 colaboreaza cu reprezentantii salariatilor pentru realizarea programelor de imbunatatire a
conditiilor de munca;
 instruirea personalului privind necesitatea respectarii cerintelor SSM/SU;
 propune pentru angajati, prin fisa postului aprobata de angajator, atributiile si raspunderile ce
le revin in domeniul SSM/SU, pe care sa il aplice corespunzator conditiilor de munca
specifice;
 intocmeste registrele de evidenta incidente si accidente;
 intocmeste planul de interventie in vederea Prevenirii si Stingerii Incidentelor pentru toate
punctele de lucru.

Responsible Health and Safety at Work / Emergency Situations


 ensuring that legal requirements and SSM / SUs are established, implemented and
improved;
 coordinates the activity of assessing the risks of injury and illness, depending on the
particularities of the performed activity;
 develops its own procedures / instructions for application of OSH / SU rules,
depending on the particularities of the organization's work processes, the number of
employees, the risks of accident and professional illnesses;
 verify the application of the legal requirements and the rules regarding fire risk
prevention, health protection of employees;
 conducting audits on OSH / SU requirements;
 verification of the achievements of the planned actions and if they led to the
removal / reduction of the risks;
 report to the Project Manager on the implementation of OSH programs and proposals
to improve OSH performance;
 updating the register of accidents and illnesses as a result of the work done;
 keeping track of the SSH / SU strategy;
 collaborates with the employees' representatives for the implementation of the
programs for improving the working conditions;
 training of personnel on the necessity to comply with OSH / SU requirements;
proposes for the employees, through the job sheet approved by the employer, their duties and
responsibilities in the field of SSM / SU, to apply accordingly to the specific working
conditions;
 draw up accident and accident record registries;
 draws up the intervention plan for the Prevention and Extinction of Incidents for all
work points.

F. Head Office Support


The head office support shall be covering the hole period of the Contract including the
mobilization and the maintenance periods of the Construction Contract.
Fiecare angajat are urmatoarele responsabilitati:
 asigura si raspunde de calitatea si rezultatele muncii sale;
 raspunde de cunoasterea, intelegerea si respectarea documentelor SMI;
 semnaleaza orice neconformitate functiilor ierarhice superioare.
Each employee has the following responsibilities:
 ensure and respond to the quality and results of his / her work;
 responsible for knowledge, understanding and compliance of SMI documents;
 signals any nonconformity to superior hierarchical functions.
4.3 Internal communication:
AIEC will ensure all internal communications are effective either verbal or written format
(memo's). Copies of AIEC correspondence will be copied to relevant personnel. Site meetings
for co-ordination and progress will be held periodically.
Prior to the commencement of major work activities, the AIEC’s Lead QA/QC Engineerwill
conduct induction-training sessions. This training induction will include persons who will
conduct or be involved with a quality function. The training will include the proper use of this
Project Quality Plan, the use of the project specific procedures, the implementation of the
inspection and test plans and maintenance of quality records. Project related scope of works and
highlights would be addressed by the AIEC's Project Manager.
5. RESOURCE MANAGEMENT
AIEC will ensure that all resources required for the successful execution of the project are
provided within time. Details of these as made in technical submissions and those
committed by work schedule and required to successfully complete the project will be
mobilized to site in accordance with the schedule requirements. All necessary resources for
implementing the quality management system on site will be provided for - sufficient
personnel, document controller and document control systems including trained auditors.
5.1 Human Resources
AIEC will ensure that only competent personnel with sufficient qualifications/experience
and/or training will be utilized on the project site. AIEC will ensure that all proposed key
personnel/senior positions are competent to lead this project and generally comply with the
PAEW requirements.
5.2 Work Environment
All the Project Safety requirements will be proactively implemented onsite, to ensure safe
working environment and to successful execution of the project without fatalities, lost time
accidents and lost time in accordance with the Project Specific HSE Plan.
6. PRODUCT REALIZATION
6.1 Planning of Product Realization

The whole process of Project/Construction operations can be split as:

 AIEC Plan reviews - This includes Project Execution Plan (PEP), HSE management
plan, QA/QC plan, Risk Management Plan, Comprehensive project management
schedule for AIEC review and comments for PAEW approvals;

 Design Control – Residual engineering and design and shop drawings for the works will
be submitted to AIEC for approval. Specific design process will cover the areas where
the AIEC will conduct any value engineering and design development that is within the
scope of work of the AIEC.

 Purchasing Control - use of approved material and Sub-contractors and store control.
Specific requirements related to sustainable material/products should be observed.

 Inspection and Testing - including receiving inspection, in process inspections


andtesting, inspections at vendor premises (if required) and testing.

 Handover/Close Out.

Contract Review Procedure

Method Statements received from Contractorwill be reviewed to ensure planning of the


detailed construction activities including specification requirements, equipment, and possible
hazards and control measures which need to be in place for a safe operation.

6.2 Customer Related Processes


AIEC has reviewed the contractual requirements in detail at tender, the time of post-tender
negotiations and on award of contract. All addenda and bulletins issued during tender period,
post tender clarifications and other queries are all retained as contractual documents.

Where requirements are not clear, PAEWwill be contacted and clarifications will be
sought. Records are kept of all reviews and any exchange of correspondence on contractual
requirements is filed as evidence of contract review.

The post award contract review is done in AIEC's Head Office and attended by the Project
Director and the Project Manager.

6.3 Clarifications on Site


Any clarifications on drawings, scope of works, contractual requirements or technical queries
are assessed by means of “Request for Information” or "Technical Query". All RFIs or TQs
are treated as contractual documents and will form part of the final hand over documentation.
AIEC’s responses will be copied to relevant departments/personnel.
6.4 Variations / Site Measurements
The Variation Procedure as described in the Contract Agreement and agreed with PAEWwill
be followed. All instructions constituting variations whether through issue of new/revised
drawings RFIs or other changes will be properly documented and processed.
6.5 Design and Development
Residual Engineering and Design as applicable to AIEC scope of work will be developed as
follows:
6.5.1 Design and Development Planning

Necessary meetings will be conducted with PAEW, AIECand other relevant participants
to agree on the review stages, deliverables and submission schedule. Responsibilities of
each of the members of the design team will be established. In general these responsibilities
are summarized below: -

No. Member Responsibilities

1 PAEW Approval of Deliverables, Design Computations &Responding to


Clarifications. Review for completeness all design documents.
Review for contractual compliance.

2 AIEC Submit documents to PAEW for approval. Participate as


applicable in Verification / Validation Meetings

3 Contractor Responsible for all design requirements for the project. Compile
Design Deliverables

6.5.2 Procurement Supervision


Material to be used in the works shall be first submitted to AIEC for review and
recommendations submitted to PAEW for Approval. Consideration will be given on quality,
delivery, reliability, sustainability, price, and service. Criteria for selection of subcontractors
and suppliers/vendors besides complying with specifications and legal/local authority
registrations are; organizational structure, prior experience, Quality and HSE systems, past
performance, previous experience with PAEW and Departments/Authorities,compliance with
sustainability requirements, current workload and adequate expertise/experience in the
particular service shall be considered and complied with. Where there are proprietary items and
the above criteria cannot be adhered to, PAEW would be placed on the actual picture with
details during submission for approval.Material approval and deliveries will be tracked and
reported in progress reports. Material is purchased only from the approved sources. Material
requisitions are sent from site, detailing the requirements. All material to be permanently
incorporated into the project will be subjected to receiving checks by CivilSite Inspectors
On site material receiving inspections:

 Inspector checks the material as per the Daily Material Report and collect random
samples.
 AIEC receives MIR Formattached with delivery documents for review and
samples for approval;
 The MIRs are recorded in daily MIR log to keep a track of Material Inspections;
 One copy of approved MIR is sent to the Subcontractor/Supplier (in case it is
related to them) and the status is recorded in the daily MIR log;
 Records of Approved Materials are kept in files as per document control
procedure;
 A computerized log is maintained for all the material on network for the purposes
of easy reference to all concerned;
Subcontractor’s material inspections
In case the Material is received at the Sub-contractors/Suppliers site store, it is the
responsibility of the Bunreaactor QA/QC Inspector to inspect the material and delivery
documents and prepare the MIR and submit the MIR to AIEC, the procedure for Inspection
is adopted in the same manner as detailed above, with coordination of the subcontractor to
facilitate the material Inspection.
Validation of Subcontracted Activities (off-site inspection & testing)
Any materials where validation of process is required to be verified at the supplier’s premises
i.e. verification of fabrication process and or testing at supplier’s premises is required shall be
carried out in the following manner.
1. Contractor shall notify in writing to AIEC regarding the supplier premises’ visit
requirements as per the contract at least 2 days before the intended
inspection/verification date;
2. Contractor shall make arrangements for AIECs visit to the supplier premises.
3. All testing/inspection and or verifications shall be witnessed by the AIEC engineer.
4. The subsequent test results (where applicable) shall be submitted for AIEC’s approval
as per the project procedures.
5. Only after approval by AIEC material shall be ordered/delivered to site.
All Sub- Contractors used in the project are subjected to the same project quality assurance
requirements as applicable to Contractor. Subcontract agreements are made on a back-to-back
basis, thus making all Sub-Contractors bound to the main contract requirements.
6.6 Production and Service Provision
AIEC understands the critical operations involved during the construction works. As such,
coordination, use of dated and approved drawings, and strict compliance to safety and
sustainability requirements and approved method statement will be ensured.
6.6.1 Control of Project Execution
The Project activities shall be controlled by the use of this Quality Plan, HSE Plan, Master
Construction Schedule, Inspection and Test Plans, Project Specific Procedures/Method
Statements and Check Sheets together with the contract drawings and specifications.
Familiarity and knowledge of contract specifications/drawings and strict adherence together
with the regular interaction/monitoring/in-process inspections will ensure that work is
executed to contract requirements.
The AIEC's Resident Engineer with his site team will ensure that the work is executed in
line with the relevant procedures, suitable equipment are used and the work is monitored at
various stages as required by specifications and identified in the Inspection and Test Plans and
relevant procedures.
Inspection will be done using calibrated instruments at predefined inspection times as per the
Inspection and Test Plans.
Contract Requirements on planning, progress reporting, and construction management will be
complied with.
Work Progress is monitored on a daily/weekly basis and progress reporting is done as per
contract requirements. Suitable actions shall be taken to accelerate progress and avoid
slippages. Where required, the schedules will be reviewed as agreed with AIEC.

Validation of Processes

Mock-ups, factory tests, performance tests and procedures/method statements approved by


PAEW will cover specialized work activities and work will be done accordingly. Project
Specific Procedures will be developed for work activity where absence would affect quality
of work. This will be coordinated with AIEC. Examples are mock up samples, erection
presentations, etc.

Product Identification and Traceability

The product is visually identifiable as to the status of work and the numbering as indicated in
the approved drawings and PAEW preferred numbering system.
Incoming material are correctly identified and stored. Most of the construction materials
areidentifiable by means of labels and packaging by the manufacturer/supplier. Where not
available, material will be suitably identified by using coloured markers and or tags. All
material coming out of store shall be either traceable by marking/labels, store records, test
certificate, etc.
Reinforcing Steel/piping/cables (if applicable) will be traceable by maintaining the
Manufacturer’s Certificates. Testing will be done as per specification requirements. Mill
certificates and steel tags on bundles of steel are used to establish quality of steel received on
site. Where fabrication is done off site, necessary inspections will be done as per instructions
of be’ah. In any case off site-fabricated items, these will have the necessary quality documents
on steel certificates and final delivery notes.
Customer Property
Free Issue Material issued by be’ah will be properly identified, checked, stored and
handled in full compliance with requirements. These items will be checked for correctness
before being accepted for use on site. Any missing items will be indicated tobe’ah. Any
surplus material at the end of construction will be returned to be’ah.
Any material obtained from dismantling/demolition will be considered as
be’ah’spropertyand will be returned/disposed of as per be’ah’s instructions and contract
agreement.
Care will be taken of be’ah property by complying with all safety and security
requirements. AIECunderstands the confidentiality of drawings and the property contained
therein and will only exchange information as required for the project.

Preservation of Product

Suitable actions are initiated on site to ensure material to be used in the project are handled
and stored in accordance with manufacturer's instructions/good engineering practice, so as to
avoid damage to material. Any specific contract requirements on storage and handling
will be followed.

Material received on site for permanent incorporation in the project, are subject to Receiving
Inspection by respective Engineer/Construction Manager and Storekeeper. Presence of AIEC
will be as per contract requirements and as indicated in the ITP's. Acceptable material are
listed on the Site Receipts and logged into the database. Store data is continuously updated on
receipt and issue to site.

Handling/Storage will be done as recommended by Manufacturers/Suppliers or as per good


engineering practices so as to avoid and minimize damage to material. Necessary preservation
activities will be done, such as storage under controlled conditions of temperature for sensitive
material and shaded/ventilated areas for volatile material.

Deliveries of construction material to site are unloaded as close to the point of use as possible.
This is done to prevent damage and avoid double handling.
6.6.2 Control of Monitoring and Measuring Equipment

All instruments/equipment affecting quality (e.g. Survey Instrument) to be used on site will be
listed and identified with unique AIEC's identification numbers. The Calibration Status is
identified by availability of calibration certificates. Calibration is done once a year or earlier if
an error is reported.

Calibration Frequency for all instruments will be one year. However calibration
Checks/accuracy Checks will be done before actual measurement of any characteristic.Any
measurements done with such instruments will be validated once again using calibrated
instrument.
The instruments and measuring equipment are stored in such a way as to avoid damage and
alter the calibrated status. Users of all instruments and equipment are responsible to check that
the instruments they are using are calibrated and accurate. Initial Checks are generally done to
ensure accuracy. Instruments/Equipment used by Contractor on site will be subjected to the
same control.

Copies of the Calibration Certificates will be available on site.


7. MEASUREMENTS, ANALYSIS AND IMPROVEMENT
7.1 General

AIEC will plan and implement the monitoring, measurement, analysis and improvement
processes to demonstrate conformity with the contract requirements, process performance
objectives, conformity of the planned quality management system, and for the continuous
improvement of the quality management system.

The monitoring, measurement, and the analysis are indicated below -


 Customer Satisfaction - use of the Customer Satisfaction Survey
Questionnaire at least once during the project duration.
 Internal Audit - to Check compliance and effectiveness of the quality
management system and processes
 Monitoring and Measurement of the Processes (PAEW level)
 Monitoring and Measurement of the Product (Inspection and Testing) - use of
Inspection and Test Plans
 Control of Non Conformances and Non-conforming product
 Analysis of data

While the improvement processes include –


 Corrective Action
 Preventive Action
 Continual Improvement

All the above processes are described in greater detail below.


7.2 Monitoring and Measurement
7.2.1 Customer Satisfaction

AIEC will seek PAEW’s response on the satisfaction achieved and checkwhether AIEC has
satisfied their requirements/expectations. A questionnaire will be circulated response will be
analysed and weak areas indicated will be highlighted to senior management and site
management. Necessary actions will be taken to improve upon the weak areas indicated.
Customer satisfaction survey (frequency) will be conducted at least once in the project,
preferably at end of project.
7.2.2 Internal Audit

As part of the continuous monitoring of the effectiveness of the Quality System, periodic
internal audits will be carried out by trained internal auditors from AIEC.

The findings will be available to the Project Manager and AIEC's Senior Management
and all improvement actions and follow up will be done by the AIEC's Project Manager.
1.2.1 Monitoring and Measurement of Processes

Effectiveness of processes will be checked against the pre-planned performance objectives set
for the processes during internal audits. The performance objectives for processes have
been documented on corporate level and achievement or otherwise will be used to check
effectiveness of the processes.
1.2.2 Monitoring and Measurement of Product (Inspection & Testing)

The inspection and testing activities are conducted as indicated in the Inspection and Test Plan
(ITP). Necessary co-ordination will be done with AIEC.
1.2.3 Laboratory / Testing

Approved Independent Testing Laboratory will be utilized for all third party investigations
and testing requirements of the project. All procedures and reporting formats including
personnel will be subject to PAEW approval.

The respectiveAIEC engineer will ensure necessary coordination with the Independent Testing
Laboratory. They will ensure adequate quantities of representative samples of material are
secured and delivered, design mixes of concrete/screed and other material would be
submitted for approval prior to use onsite. The testing laboratory would be advised in advance
prior to carrying out any operations that will require testing.
1.2.4 Field Inspection Coordination Procedure
Inspection Activities and Attendance

AIEC will provide a set of Inspection and Test Plans together with check sheets for recording
the inspection. Each of these Inspection and Test Plans indicate the various inspections and
testing activity,the relevant specification/acceptance criteria and the QC check-sheet (verifying
document) required for the inspection documentation.

The Inspection and Test Plans specify a symbol for each control/inspection required level
and the respective Site Engineer would raise the WIR for all HOLD activities.
Definition of Symbols
W = Witness Point

PAEW is requested in writing to witness an inspection or test but not obliged to witness the
inspection/test that will be performed by others; in case of attendance, the witnessing party
will sign the relevant inspection/test report/QC form if the results are acceptable.

R = Record Review / Review Point

AIEC is requested to review documents issued such as inspection reports, mill certificates,
etc.

S = Surveillance
AIEC may perform daily random inspections, monitoring the relevant results, on construction
activities/processes as indicated in the description of item to be inspected.

I = Inspection

Daily Inspections by AIEC'sperson in-charge as work progresses.

A = Approval

The party involved is requested to give approval on the relevant item.

All the controls and tests that involve PAEW are to be performed jointly with the
PAEWrelevant personnel. The test/inspection report will be issued by the AIEC and be
reviewed/approved by PAEW as applicable.
1.2.5 Work Inspection Request (WIR)

All those activities related to any inspection test will be carried out through three essential
steps which are:

 Call for inspection


 Inspection
 Result of Inspection (Test Report / QC Check-Sheet)

Calling for inspection will be done by the use of “WIR" –Work Inspection Request, which
is a written Request for Approval of work activities in the Inspection and Test Plan.

Surveillance inspections on ongoing supporting activities like formwork, ongoing


excavations, cable pulling will not be covered by WIR. These activities could be indicated in
the Daily Site Report/Daily Schedule of Works by Contractor
Inspections & Testing activities shall be carried out as per the following:
Inspections of works
In Process Inspections will be carried out as per the Inspection and Test Plan (ITP) for
each activity. Inspection and Test Plans should be read as an integral part of this Quality
Plan for Project 5999.
In process inspections will be carried out in three phases:
i. Preventive Inspection
ii. Preparatory Inspection
iii. Follow up Inspection.
i. Preventive inspections
It is responsibility ofContractorQuality Assurance and Control Department generally and
especially of Contractor’s QA/QC Engineer to perform Preventive Inspections.
Frequency
 On daily basis generally, to review the site activities and conform that QA/QC
procedures are being followed.
 Especially before start of any new activity on site.
Main Points to be checked:
 It is responsibility of the ContractorSite Management to coordinate with QA/QC
Department before issuing any Work Notification.
 It is responsibility of the ContractorQA/QC Engineers, while performing the
preventive Inspections to check at least the following points, however, the
checklist for preventive inspectionmay vary as per the site requirements and due
to the nature of works.
 Available workshop drawings are stamped as “Approved for Construction”.
 An approved Method Statement is available with the site staff.
 Review the relevant Contractual Specifications and contract requirements for the
particular activity.
 Material is approved.
 Approval of preceding activity is available.
 Approvals from AIEC Site M.E.P Engineer are obtained on coordination
issues as per the nature of the work.
 Any NCR is open on the same location or for the same activity.
 Previous work / activity is approved.
 Once the QA/QC Engineer perform the preventive Inspection and a satisfactory
report is submitted to AIEC. Contractor’s QA/QC Engineer includes the same in
the daily QA/QC Report.
ii. Preparatory inspections
AIECQA/QC Engineer is responsible for coordinating all inspection activities as per the
relevant Inspection and Test Plan prepared in line with the contract requirements, with
AIEC for obtaining their approvals for proceeds after performing preparatory inspections.
 It is responsibility of the concerned Contractor’s Construction Manager/Project
Manager(PM) to prepare a Request for Inspection of Works (WIR) in line with the
Project progress plan.
 In the same manner subcontractors are also responsible to prepare the WIR and
send it to the relevant Contractor’s Construction Manager for securing the
signatures for the purposes of coordination of works.
 Relevant Contractor’s PM then sends WIR to the Contractor’s QA/QC
Department, QA/QC department records it in the daily WIR activity log, assigns a
unique sequential number to the WIR, records the time, date, location and level to
be inspected in the log, and submits it to AIEC for inspection as a soft copy.
 Contractor’s QA/QC Manager assigns daily inspection activities to the
Contractor’s QA/QC engineers, as per the daily WIR log to check the quality of
works before AIEC inspection and coordinates with AIEC for facilitating
inspections.
 After receiving the WIRs back from AIEC, status is recorded in the WIR log and
the WIRs are sent to the concerned Construction Manager/Project Engineer for
their records.
 One copy of WIRs are kept with the QA/QC department and filed with the cover
page of daily WIR log in the files. These files are maintained for the project
handing over.
iii. Follow up inspections
 Follow up Inspections are done to review comments either made during the stage
of Preventive Inspection performed by Contractor’s QA/QC Engineer, and AIEC’s
comments noted on WIRs:
 Follow up inspection is done for any comments, made by the Contractor’s QA/QC
engineer while performing the Preventive Inspection, and comments of the follow-
up inspections should be recorded on the same check sheet for the preventive
inspections.
 Follow up inspections will be done to rectify and close the comments made on
WIR by AIECuntil it attains status “A”.
Inspection by special authorities (if any)
It is duty of the AIEC’s Project Manager/ Construction Manager/ Project Engineers to
facilitate all the inspections by local authorities such as civil defence etc.
Final Inspection at the time of Handover
AIEC’s QA/QC Engineer and Construction Team are jointly and severally responsible for
coordinating and facilitating with PAEWfor final inspections, preparing snag lists and
providing copies of all the test and inspection results and documents and obtaining
clearances from AIEC.
Testing
All tests shall be carried out as per the Inspection & Test Plan and as per the project
requirements and or on the request of AIEC.The records of all tests shall be presented to
PAEW for review and approval.A copy of the test results shall be maintained and
submitted at the final handing over stage to PAEW as the project records.

7.3 Control of Non-Conforming Product


The AIEC will ensure that any non-conformance or non-conformity is controlled, acted upon
and documented as necessary and resolved. All AIECs' site personnel are encouraged to
highlight any non-conforming activity or product to RE.

Non-conformance might be identified and initiated by the AIEC and/or PAEW during:

 Material/equipment inspection at vendor or supplier premises or material


receiving inspection.
 Site works inspection or daily / routine surveillance and testing/commissioning
 Internal Quality Audit by AIEC and

Depending upon the nature of non-conformance, any non-conforming work identified on


site (by either party) is rectified as per agreed corrective action. Actions include:

 Repair/rework to drawings & specifications.


 Reject if non-conforming product is beyond repair.
 Accept as is when further rectification may result in serious functional
problems.

 Non-Conformance related to Material

Material non-conformance found during the inspection at vendor/supplier premises are not
delivered to site until the corrections/corrective actions as agreed are completed and verified.

Material non-conformance found during the incoming material receiving inspection stage is
kept isolated from use or in quarantined area, labelling the item if necessary. The
concerned AIEC’s Supplier or the Purchasing Department is then intimated to resolve
the non-conformance and propose necessary corrections/corrective actions. For major
material these corrections/corrective actions shall be discussed and agreed with
PAEW.Generally immediate replacements/rectifications and resolutions are provided.

Non-conforming material is not used incorporated in the project site, unless allowed/agreed
with and approved by the PAEW with full traceability for a positive recall if needed.

 Non-Conformance identified during site works inspection or daily / routine


surveillance and during Testing and Commissioning

Once the corrective and preventive actions are agreed and coordinated with PAEWProject
Manager/ Site agent internallyand withAIEC, they will be implemented at site. Corrective
actions shall be completed soonest but not later than two weeks unless otherwise justified. As
soon as the agreed corrective and preventive actions are completed and verified, the Non-
conformance will be closed.

A Non-conformance report may be received from PAEW as a result of an audit or due to


non-conformance detected during site works inspection or daily/routine surveillance or
during Testing and Commissioning. After receiving a Non Conformance Report (NCR).
AIEC's Project Manager together with the Site Agent will review the Non Conformance agree
on the immediate corrective action to rectify the Non Conformance and a preventive action
to prevent recurrence.

On review and approval byPAEW, the corrective actions will be completed and offered for
re-inspection and then closed as applicable. The non-conforming work shall be put on
HOLD until PAEW accepts the corrective action.

Records of rectification necessary to close out a Non Conformance are kept. Actions taken are
recorded on the Non Conformance Report. After disposition of NCR, AIEC verify the
same as per request of PAEW.
All NCR's shall be registered in the NCR Log/Register.

 Non-Conformance identified during Quality Audit

Non-conformance identified during Internal, Second Party and External - Third Party Quality
Audits will be reviewed and appropriate corrective/preventive actions will be proposed.
Once the Auditor agrees the corrective/preventive actions, these actions will be implemented
and Auditors will be requested to close the NCR's after submission of appropriate evidence of
completion.
7.4 Analysis of Data
7.4.1 Weekly Quality Report

AIEC will prepare and submit on a weekly basis a report to PAEW indicating issues detailed
below:

 Personnel on Site
 Updated Status of Quality Documentation Submittal and approval status with
Highlights of Changes during the week.
 Status of Request for Inspection.
 Updated Status of Technical Query/Request for Information including summary.
 Updated Status of Quality Control Reports and Quality Check-Sheets issued.
 Non-Conformance Log and Close-Out Details.
 Rejections during Receiving Inspections.
 Details of any test failures (from Test Laboratories).
 Updated Cube Compressive Strength Register.
 List of Instruments and Calibration Status.
 Summary Status of Internal Audits and Non Conformances if any.
 Schedule of Tests/Number conducted and Cumulative.
 Status of Punch Lists if any.
 On-going Corrective and Preventive Actions.
 Quality Meetings Summary and list of outstanding actions if any.
 Training conducted if any.
 Any other issues.

7.4.2 Monthly Quality Report

A monthly quality report prepared by AIEC will be reviewed submitted to PAEW using
the same contents as above in the weekly report. Cut-off date for the monthly report will
follow the same as progress reporting as agreed during execution.
7.4.3 Statistical Analysis

Progress measurements statistics on project progress will be submitted to PAEW on


monthly basis.
8. ATTACHEMENTS

DESCRIPTION OF FORM FORM NO. Rev.

Minutes of Meeting FM -01 0

Materials Approval Request (MAR) FM -02 0

Drawing / Document Transmittal Form (DTF) FM -03 0

Work Inspection Request FM -04 0

Change Request FM -05 0

Request For Information FM -06 0

Confirmation of Verbal Instruction FM -07 0

Trend Notice FM -08 0

Monthly Quality Report FM -09 0

Material Inspection Report FM -10 0

ITP Format FM-11 0

Method Statement Format FM-12 0

* * * End Of PQP Document ***

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