Arpit Masih (Business Analyst)

House # 230 Lake city Baben

Bardoli dist. Surat (Gujarat)
Email: arpit.masih23@gmail.com
Phone: 8758419780

Career Objective:-

To obtain a challenging position as Business Analyst that would increase business productivity of the
organization & in turn enhance my skills & competency. Knowledge in project and operations
management. Assist in accomplishing production with high quality & maximum efficiency.

Profile Summary:-

Currently working as Business Analyst in ASK-EHS Engineering & Consultant Pvt Ltd.

Assisting with the business case & managing post sales cycle.

Worked directly with development team and clients to ensure the exemplary provision of quality
and services.

Liaison with client for requirement gathering, analysing till project delivery.

Understand budget of the client and proposing the solution within the same

Lead searching for potential clients in Indian & Overseas market

Academics:-

Examination Passing Year Marks Board

MCA 2015 61% Amity University Lucknow (UP)
BCA 2012 58% UkaTarsadia University
HSC 2009 60% E.E Davji Memorial School
SSC 2007 65% English Medium High School

Employment Record:-

Current Employer: - ASK-EHS Engineering & Consultants Pvt. Ltd. Surat

Duration: - 1 Year 5 Months (Feb.2017-Till Date)

Roles & Responsibilities

Identify prospective clients of different industries and introduce companies services

Evaluating business process, find areas of improvement and develop implementing solutions.

Support business development activities, responding to proposals as a subject matter expert by co-
ordinating with key stakeholders in the company.

Written & verbal communication including technical writing, requirement analysis, conducting
cost/benefit analysis.

Planning & monitoring and serve as a liaison between stakeholders & users.

Make cold calls in India & Overseas market for promoting companies services

Eliciting requirements also translating and simplifying requirements to the dev. Team

Digital Media Marketing : Prepare campaigns, Ads, write blogs related to software & EHS domain,
create rich content for webpage as per SEO ratings

Optimize social media platform for promoting companies services & generate traffic.

Employer: - IBM India Pvt Ltd.

Duration:- 2 Years (Jan. 2015-Jan. 2017)

Roles & Responsibilities

Managing and developing incident tickets and reports.

Provided additional technical support to troubleshoot calls from India, emea, apac,nam and other
regions.

Performed emergency break fix requests, reporting details of requests to subsequent teams.

Successfully utilized monitoring software (autosys, cloudera manager)

Provided end-to-end management activities for all severity 1 & 2 incidents supporting over 300
applications in CITI BANK

Performed notifications and status of all incidents to high level internal leadership and clients while
managing SLA’s

Monitored batch jobs and backup jobs for business units with various system and packages

Technical Skills:-

Programming Language C, C++, C#, Java, PHP

Web Technology HTML, XML, Javascript, Ajax, CSS
Dot Net Technology ASP.NET, VB.NET, ADO.NET
Operation System Windows, Unix, Linux RHEL

Summer Internship/ Industrial Training:-

Organization: - Ishee Computer Institute.

Duration: - 2 Months
Project Details: - Worked in Asp.net and built a website “Online Classified Ads”.
Organization: - Glowing Soft Infotech.
Duration: - 2 Months
Project Details: - Worked in Asp.net and built a website on “Transport Management System”

Organization: - BlurayInfotech
Duration: - 3 Months
Project Details: - Worked and built android application in java.

Key Competencies:-

Good Communication Skills

Team Management Skills

Good Analytical Ability

Business process understanding

Extra Curricular Activities:-

Attended a week long Military Training Camp, Sep’2013 conducted by Amity Indian Military School,
Manesar

Managed various cultural events in graduation and post graduation

Presented paper in national conference on “Data Mining & Data Warehousing”& “Cloud
Computing”

Personal Dossier:-

Father’s Name: Mr. Rajendra G Masih

Mother` Name: Mrs. Savita R Masih
DOB: 23-Mar-1989
Marital Status: Married
Language Known: Hindi, English, Gujarati
Permanent Address: House #230, Avadh Lake city, Baben, Ta. Bardoli, Dist. Surat
Nationality: Indian

Declaration
I hereby declare that all the information provided here are true and complete to the best of my knowledge
and belief.

Place : Bardoli, Dist. Surat Arpit Masih