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Hadapsar, Pune - 28 Mobile: +919766467787
CAREER OBJECTIVE
Working on ID access management and security project, this is related to user account
creation, modification and deletion. Managing user access for 400+ applications globally
Knowledge and hands-on experience of on-boarding new applications to IAM-Team and
preparation of SOP (Standard operating procedure) document with required sign-off from
Business owner.
Manage Sailpoint Operations – On boarding of new system for access request. Checking the daily
reconciliation report and look for any issue reported. Monthly follow up with various reviewers for
recertification of various accounts.
Active Directory – Knowledge and hands-on experience of New joiners’ ID creation,
standard account creation, Distribution list creation, LDAP group creation, shared mailbox
creation.
Managing user account creation/access modification/deletion in Oracle database.
Sailpoint - Manage Sailpoint Operations – On boarding of new system for access request.
Checking the daily reconciliation report and look for any issue reported. Monthly follow up
with various reviewers for recertification of various accounts.
ServiceNow – Handling group access of existing users. Implement service request and
Incidents within SLA.
SAP –
Knowledge and hands-on experience on add/delete users and Unlock/ password reset.
Basic troubleshooting for the connections.
Managing banking applications’ user access management – HSBCNet, Citidirect, JP Morgan,
Standard Chartered and Euroclear Bank.
Responsible for making process flow of Vendor/3 rd party dependency applications
Abhijit Kasabe CV
Knowledge and hands-on experience in handling all departments application and their
criticality.
Provides 24*5 global supports across UK, US, Japan, Singapore, Hong Kong, having Strong
analytic, incident management and problem management skill set.
Worked on Access Control/Identity Management/Security and Audit related queries for
business, which include Creation/Modification/Deletion of user Id’s Access control,
Administration and Re-certification.
Handled across 100+ applications like: Finacle, Paragon, Flex cube, Los-Loan, GPC and
many more.
On boarding of new applications.
Worked on multiple ticketing portals like Service Now, DBSRS, ASAP, APARD and DB-
access Gate.
Monitor the team mailbox to ensure queries are responded to in a timely manner.
Troubleshooting problems in relation to the applications supported also Escalate technical
and non-technical issues to management and support teams as required.
Ensure all documented procedures are followed in relation to account administration &
keep up to date as per the new change like KOP’s.
Recertification (Data clean-up) and other ad-hoc project work, ensuring best practice is
adhered to at all times.
Ability to handle large volumes of repetitive tasks while maintaining a high attention to
detail.
Abhijit Kasabe CV
3. Officer
From July-2013 to Aug-2016: WIPRO Ltd. Pune
Client: Telstra Telecommunications Ltd
Networking Order Validation and adding data codes to enable internet connection.
Provisioning customer orders in regards with technical issues (providing internet access,
ordering variable handsets/ accessories).
Software Used : Citrix and Telstra VPN
Handling escalations of customers on call and email with onshore team.
Preparing daily dashboards, weekly and daily reports.
Activation/ De-activation of Mobile and Broadband services
Configuring Outlook Express
PERSONAL SKILLS
Achievement oriented with excellent innovative skills and an ability to manage change with
ease. Proven strength in problem solving, analysis and coordination. Hard working, sincere,
dedicated and committed. Takes responsibility of the task assigned. Strong communication,
interpersonal, learning and organizing skills matched with ability to manage stress, time and
people effectively.
EDUCATION
Abhijit Kasabe CV
PERSONAL
Declaration
I hereby declare that above given information is true & correct as per my knowledge.
Abhijit Kasabe CV