Trouble Shooting VRF PDF

Trouble Shooting
To create a better life for the global

clients with comfortable, efficient and
healthy air-conditioning.
Full DC Inverter Series Trouble-shooting

01 / Outdoor unit trouble shooting
02 / Indoor unit trouble shooting
03 / System trouble analysis
2
01
Outdoor unit trouble shooting
• Outdoor unit status display
• Outdoor unit error code
• Outdoor unit malfunction analysis
• P6 protection
3
Outdoor unit trouble shooting To create a better life for the global
Outdoor unit status display

Carrier VRF system has self Diagnosis function, which main purpose is
to help the Service Engineer to find out fault fast and easily.
Duct IDU display board
ODU main board

4-way cassette IDU display board
4
SW2
1. Displays the system operation parameters when the check button is pressed.
2. Displays the number of online indoor units when system is standby.
3. Displays the operation frequency of inverter compressor when it starts.
4. Displays ‘dF’ when system is running the defrost program.
5. Displays ‘d0’ when system is running the oil return program.
6. Displays the error code when system is malfunction or under protection.
5
Sequence System operation parameters Remarks
1 Outdoor unit address 0,1,2,3
2 Outdoor unit itself capacity 8,10,12,14,16,18
3 Modular outdoor unit qty. Available for main unit

4 Qty. setting of indoor units Available for main unit
5 Total capacity of outdoor unit Capacity requirement
6 Total requirement of indoor unit capacity Available for main unit
7 Total requirement of main unit corrected capacity Available for main unit
8 Operation mode 0,2,3,4
9 This outdoor unit actual operation capacity Capacity requirement
10 Speed of fan A 0, 1, ……,14,15
11 Speed of fan B 0, 1, ……,14,15
6
12 T2B/T2 average temp. Actual value
13 T3 pipe temp. Actual value
14 T4 ambient temp. Actual value
15 Discharge Temp. of Inverter compressor A Actual value
16 Discharge Temp. of Inverter compressor B Actual value
17 Reserve
18 Current of inverter compressor A Actual value
19 Current of inverter compressor B Actual value
20 Opening angle of EXV A Actual value÷8
21 Opening angle of EXV B Actual value÷8
22 High pressure Actual value×10

7
23 Reserve
That can communicate
24 Qty. of Indoor units
with indoor units
25 Qty. of the working Indoor units Actual value
26 Priority mode 0,1,2,3,4
27 Night noise control mode 0,1,2,3
28 Static pressure mode 0,1,2,3
29 DC voltage A Actual value÷10
30 DC voltage B Actual value÷10
31 Reserve
32 Reserve Display code 8.8.8

33 －－ Check end
8
Outdoor unit error code
Code Malfunction or Protection Remark

E0 Outdoor unit COMM. Error Only slave unit will display
E1 Phase protection
E2 COMM. Error with indoor unit Only displays on master unit
E3 Reserve
E4 Outdoor temp. sensor error
E5 Voltage protection
E6 Reserve
E7 Reserve
E8 Outdoor unit address error
X represents for a system,
xE9 S11 setting doesn't match the capacity
1 is A system, 2 is B system
9
X represents for a system,
xH0 COMM. Error between DSP and main chip
1 is A system, 2 is B system
H1 COMM. Error between 0537 and main chip
H2 Qty. of outdoor unit decreases error Only main unit will display
H3 Qty. of outdoor unit increases error Only main unit will display
H4 3 times of P6 protection in 60 minutes Not recoverable until re-power on
Indoor unit lost for over 3 minutes; not
H7 Qty. of indoor units decreases error
recoverable, until the unit qty. recover
H8 High pressure sensor error Air discharging pressure Pc≤0.3MPa
Hb Low pressure sensor error Open circuit or short circuit error
Auxiliary unit error（X=1,2,3.e.g,1Hd stands X represents for a unit which is not No.
xHd
for auxiliary unit1 0
10

P0 Inverter compressor top Temp. Protection
P1 High pressure protection

After 3 times P2 protection in 60
P2 Low pressure protection
minutes will report H5
X represents for a system, 1 is A
xP3 Compressor current protection
system, 2 is B system
P4 Discharge Temp. Protection
P5 High condenser Temp. Protection
X represents for a system, 1 is A
system, 2 is B system, after 3 times
xP6 Inverter module protection P6 protection in 60 minutes will
report H4
P9 DC fan protection
11

xL0 DC compressor module error
xL1 DC bus low pressure protection
xL2 DC bus high pressure protection
xL3 Reserve
xL4 MCE error/synchronization/closed loop
xL5 Zero speed protection
xL6 Reserve
X represents for a system, 1 is
xL7 Phase error protection A system, 2 is B system
Protection of the speed change between a
xL8
moment before and after is ＞15Hz
Protection of the speed change between
xL9
the setting speed and the actual speed ＞15Hz
12
Outdoor unit malfunction analysis
E0: Communication error between outdoor units
Check address code setting error

More than 3 is invalid of outdoor units, set master Reset address
unit address to “0”,slave
unit address less than “3”
H1 to H1, H2 to H2? Ok
Check the connection of

Open or short circuit? Yes Reconnect or change
communication wire
communication wire.
between outdoor units
Shielding wire?
No
Correct direction?
Check chip in the outdoor Yes Reinstall or replace the
Well touch?
PCB chip
Any pin broken?
No
Component damaged? Check PCB Replace PCB
Wet? 13
E1: Phase-sequence reverse or lose
Must be same with Check Phase-sequence Yes Change sequence of

(Auto-check is only valid any two phase line
compressor requirement
when first powered on.)
No
power wire is not well
touched with the Check if the power supply Yes Fix the wire with
terminals and too large lose phase terminal
compressor current
No
Correct direction?
Well touch? Check chip in the outdoor

Yes Reinstall or replace
PCB
the chip
Any pin broken?
No OK
Component damaged?
Wet? Check PCB Replace PCB
14

Displayed quantity of
E2: Communication Error between Outdoor Unit indoor units is not stable
and Indoor Units
Short or Open circuit?(Confirm

Check communication wire Yes
by checking the Resistance
(P Q E)between indoor Fix the wire
between P Q E ) and outdoor unit
Address code is repeated
No
All the indoor units are Yes

powered on? Check the signal wire
Correct the
layout and address setting:
mistake
Hand in hand connection?
No
Too closed to the strong power?
Yes
Check if there’s any Remove
Too many lamps? interference interference and
enhance signal
Power transforms? No
The wire is too long? Check chip or outdoor Fix or replace
PCB damaged part
15
E4: Outdoor ambient temperature sensor(T4) error
Check the connection Error well Connected the

between the sensor and sensor with the
PCB. PCB
OK
Error
Check if sensor is Change a new
Open or short circuit damaged
sensor
OK
Fix or replace
Error damaged part, or
Check chip or
outdoor PCB change PCB or
chip
16
E8: outdoor unit address error
Error Change the

Address number is more Check the outdoor unit
address ENC1 address < 4.
than 3? (0,1,2,3)
OK
Check if dial Change dial

Error
switch,74HC165N chip
is broken ,and PC 、
switch ,chip or well
B connection wire is touch PCB
open connection wire
74HC165N
17
E9: S11 setting doesn't match

the capacity
If outdoor PCB S11 switch set Error Set the S11 correctly
correctly according to the
outdoor unit capacity
Error
If S11 set match the
Set S11 and
ENC2(capacity switch) set
ENC2 correctly
Correct direction?
Error
Any pin broken? Wet? Check chip or Fix or replace
outdoor PCB damaged part
Component damaged?
18
H0: Communication between

main chip and IR341 error
IR341
If electrical power supply Error

system is abnormal, and C solve the power
phase lack of electricity supply problem
OK
Error
Check if transformer on main
re-up electricity
board is fault
OK
Error
interference interference
Correct direction? OK
Error
Fix or replace
Any pin broken? Wet? Check chip or
outdoor PCB damaged part
Component damaged? 19

0537 chip
H1: Communication between
main chip and 0537 chip error
Check 0537
chip
OK
main chip Error
interference interference
Correct direction? OK
Error
Fix or replace
Any pin broken? Wet? Check main board damaged part
Component damaged?
20

H2,H3: Error of reduction in the number of outdoor units
The signal wire between Check signal wire between Error

Well connected
outdoor unit is loosed outdoor units the signal wire
during running? OK
Error
Check outdoor units Correct the
address setting mistake
OK
Main board is broken ?
Check if outdoor units main
board is power off
The outdoor units power
wire is loosed? OK
Error Make sure

Check if outdoor units are
unified powered outdoor units are
unified powered
OK
Error Fix or replace
Check main board damaged part
21
Outdoor unit malfunction analysis Display H6,outdoor unit
P0, P4,H6: High discharge temp.(P0） Must Repeat power on.
Charge additional refrigerant for inverter compressor
Repair the leakage &
correctly? Refrigerant leakage?
Error Charge refrigerant;
Too close between outdoor units?
Lack of refrigerant
Outdoor fan is broken?
Short circuit between discharge OK Clear the coil and
air and suction air? Error
revise the wrong
High ambient temp or Heat-
Too dirty of outdoor coil? exchanger of outdoor unit is bad points
OK
Too many indoor units? Error Reduce the quantity or
Check if the cooling load is total capacity of indoor
Total capacity of indoor unit is too too big units
big? OK
Error
Discharge refrigerant,
High temp. of discharge and There is Air or N2
vacuum, recharge
suction, big operation current? in the system
refrigerant.
OK
High temp. of discharge and Jam in the low pressure Error

Clean the system,
suction, low operation current, low side of outdoor unit
OK
remove the dirty
pressure is low? Frost?
Check sensor, chip or PCB
22
H7：Indoor unit decrease error
Short or Open circuit?(Confirm

Check communication wire Yes
by checking the Resistance
(P Q E)between indoor Fix the wire
between P Q E ) and outdoor unit
No
All the indoor units are Yes

powered on? Check the signal wire
Correct the
layout and address setting:
mistake
Hand in hand connection?
No
Too closed to the strong power?
Yes
The control board of IDU Replace the IDU
or 485 communication IC control board
is defective
No Yes
Fix or replace
Check chip or outdoor PCB damaged part
23
P1: High-pressure Protection

Too close between outdoor
units? Outdoor fan is broken? Error
Short circuit between discharge Heat exchange of outdoor Check and fixed up the
air and suction air? unit is not good error
Too dirty of outdoor coil?
Liquid pipe is blocked? OK

Error
Remove the dirty;
Check the liquid side of Open the valve
Have not opened the valve?
system
High temp. of discharge and OK
suction, big operation Error
current? high pressure is Discharge refrigerant,
There is Air or N2
high? Compressor makes vacuum, recharge
in the system
noise? Pressure meter refrigerant.
display steady ? OK
low temp. of discharge, low Error

Too many refrigerant in the Discharge some
pressure and high pressure
system refrigerant from system
is high? Big current?
OK
Check sensor, chip or PCB

24
Display H5,outdoor unit P2(H5): Low-pressure Protection

Must Repeat power on.
Error
Repair the leakage &
Charge additional refrigerant Lack refrigerant
Charge refrigerant;
correctly? Refrigerant leakage?
Gas pipe is blocked? OK

Gas valve is not opened?
EXV is blocked or broken ? Error
Remove the dirty;
High temp. of discharge and Check gas side of system
suction, low operation current, Open the valve
low pressure is low?
OK
Error
Improve the heat
Indoor fan doesn’t run? Heat exchange of indoor
unit is not good exchange of indoor
Indoor coil or filter is too dirty?
Air outlet is blocked?
unit
OK
Check chip or PCB

25

P3: current protection of compressor
Adjust IDU’s load
Error or add ODU.
ODU’s load is excess? Heat exchange of outdoor unit is not good
Refrigerant is excess? Discharge part of
refrigerant to
OK
normal level.
Check the liquid side of system
OK
There is Air or N2
in the system
OK
Short circuit of strong power

part? Too much refrigerant in the system
OK
Compressor malfunction? Error Replace the

Compressor or strong
The normal resistance between compressor or other
power part is abnormal
any two terminals of damaged part.
compressor is 1~5Ω and OK
infinite to earth
Check chip or PCB
26

P5: High temp. protection of outdoor condenser
Error Well connected the wire;

Check the connection,
Replace the sensor or
sensor and terminal
terminal
OK
Load of ODU is excess? Check if the cooling load is

too big
OK
Heat exchange of outdoor

unit is not good
OK
High refrigerant pressure, There is Air or N2 Check chip or PCB

large current? Pressure
in the system
meter display steady ?
OK
OK
ok
Check the liquid side of Check outdoor fan motor
system, jam?
27
Outdoor unit malfunction analysis Display P9,outdoor unit

Must Repeat power on.
P9: inverter fan module protection
Heat exchange is not good? Error Check the heatsink

Control box is too hot or
Ambient temp. is too high? the heat exchange of fan
temperature or
Fan modular bad heatsink ? module is inefficient. move the ODU to a
cooler place.
OK
Power lines and signal Well connect

Wire between Fan module Error
lines of the fan module is communication wire and
and main PCB board.
defective. feedback single wire
OK
Check the voltage between Error
No Power supply for the Replace the power
P and N on the module
module module
PCB
OK
The fan's motor is blocked Error Clear away the block or

or defective. replace the fan's motor.
OK
Use this module in another Error
Fan Module is broken
outdoor unit to check Replace the module
28
Reason Possible Error Code

Refrigerant overcharge P1、 P3
Refrigerant leakage or lack P0、 P2、 P4
Bad heat exchange outdoor side P1、P3、 P5
Bad heat exchange indoor side P0、 P2、 P4
Block in liquid pipe side P1、 P3、 P5
Block in gas pipe side P0、 P2、 P4
Mixed with air or nitrogen in system P0、 P1、 P3、 P4、 P5

High designed load P0、 P3、 P4、 P5
Long refrigerant pipe , big height difference P0、 P2、 P4
29
Outdoor unit clients
malfunction analysisefficient and
with comfortable,
L0: inverter module

H4 will display if P6 occur 3 Check module and
protection
times in 60 minutes compressor
L1: low voltage Check power supply of

protection module
Check whether inverter module is
broken, and eliminate the situation L2: high voltage Check power supply of
that DC generatrix is connected protection module
inversely
L4: MCE error Check module and electric circuit
P6 will disappear in one

minute. Then press the query L5: Zero speed Check electric circuit and
button to find the specific protection compressor
error code
L7: Phase sequence Check module and wiring

error connection
L8: frequency difference in Check compressor

one second more than
15Hz
L9: frequency difference between the Check

real and the setting frequency more compressor
than 15Hz
30
30
Outdoor unit trouble shootingOutdoor unit To create a better life for the global
malfunction
clients analysisefficient and
with comfortable,
1) L0 troubleshooting
Step 1: Compressor check
 Measure the resistance between each two of U, V, W terminals of the compressor, all the resistance should be
the same and equal to 0.9~5 Ohms. (Fig. A and Fig. B)
 Measure the resistance between each of U, V, W terminals of the compressor to ground (Fig. C), all the
resistance should trend to infinity (Fig. D), otherwise the compressor has been malfunction, needs to be replaced.
 If the resistance value are normal, then go to step 2
Fig. A Fig.B Fig.C

Fig.D
31
31
malfunction
with comfortable,
Step 2: Module check

 DC voltage between terminal P and terminal N should be 1.41 times of the local power supply voltage.
 DC voltage between terminal 1 and 2 should be 510V～580V.
 Disconnect the terminal 3, 4, and 5 from inverter compressor. Measure the risistance between any two
terminals among terminal 1, 2, 3, 4, 5. All the values should be infinity. If any of the value approximates to 0,
the inverter module is damaged and should be replaced.
 After replaced the inverter module, if the system is still abnormal, then go to step 3.
N
P
3 4 5
2 1
32
32
malfunction
with comfortable,
Step 3: DC generatrix check

 Direction of the current in DC supply wire which is running through the inductor should be the same as
the direction of arrow marked on the inductor.
33
33
malfunction
with comfortable,
2) L1/L4 troubleshooting
 Step 1: Check the DC voltage between 1 and 2 terminal, the normal value should be 510V~580V, if the
voltage is lower than 510V, go to step 2.
 Step 2: Check whether the wires of rectifier circuit are loose or not. If wires are loosen, fasten the wires. If
wires are OK, replace the main PCB.
3-Phase bridge
rectifier
1 2 Filter board
Step 1 Step 1
Step 2
34
34
malfunction
with comfortable,
3) L2 troubleshooting
 Step 1: Check the DC voltage between 1 and 2 terminal, the normal value should be 510V~580V, if the voltage
is higher than 580V, go to step 2.
 Step 2: Check the voltage between the two electrolytic capacitors, the normal value should be 510V~580V.
 If the value is not in the range, that means the power supply for electrolytic capacitors has problem, you should
check
the power supply, whether the voltage is too high and whether the voltage is stable.
 If the voltage value is normal, then the main PCB has malfunction, it needs to be replaced.
1 2
Step 1 Step Step Step

1 2 2
Turn the measure range of the

meter to 1kV, measure the voltage
between two electrolytic
capacitors 35
35
malfunction
with comfortable,
4) L8/L9 troubleshooting
Step 1: Compressor check
 Measure the resistance between each two of U, V, W terminals of the compressor, all the resistance should
be the same and equal to 0.9~5 Ohms. (Fig. A and Fig. B)
 Measure the resistance between each of U, V, W terminals of the compressor to ground (Fig. C), all the
resistance should trend to infinity (Fig. D), otherwise the compressor has been malfunction, needs to be
replaced.
 If the resistance value are normal, then go to step 2.
36
36
Outdoor unit trouble shooting Outdoor unit clients
malfunction analysisefficient and
with comfortable,
Step 2: Disconnect the power wiring from the compressor(named compressor A) of the faulted system(named
system A).
 If there is a system running normally nearby(named system B):
Extend the power line of the inverter compressor of system B, connect compressor A to the control box of system
B,
make sure that the U, V, W terminals are connected in right order, then start system B.
 If compressor A can start normally, that means compressor is OK, the control box of system A is malfunction, then
replace the main PCB of system A with correct wire connection.
 If there is no normal system nearby:
Replace the main PCB of system A with correct connection, if compressor A can start normally, it means the main
PCB
which is replaced is damaged. If compressor A still can’t start normally, replace the compressor.
Connect compressor A to the

control box of a normal
system B, check whether
compressor A can start
normally
Power line (U, V, W
terminal) 37
37
malfunction
with comfortable,
5) Guide for compressor replacement

Step 1: Take out the compressor from the faulty outdoor unit, pour out the oil from the compressor according
to the method illustrated. Normally the oil will outflow from the discharge pipe of the compressor.
38
38
malfunction
with comfortable,
Step 2: check the oil of the system

Normally the oil is clear and transparent, if it is a little yellowing, it is also OK. However, if the oil is become black,
feculent, or even there is impurity in the oil, that means the system has problems and the oil has gone bad, the oil need
to be replaced.
The oil is black, it

has been
carbonized
The oil is a little

yellowing, but it is
clear and
transparent, the
quality is OK
The oil is still

transparent, but
there is impunity in
the oil, the The oil The oil
impunity may clog becomes contains a lot
the filter cloudy and of copper
gray scrap
39
39
malfunction
with comfortable,
If the oil has gone bad:
The compressor can’t be

lubricated effectively.
The scroll plate, the crankshaft and the

bearing of the compressor is worn
A normal bearing The bearing is worn seriously,
of the compressor it is damaged completely
Abrasion leads to larger
load, higher current
The electric heat will rise and the

temperature of the motor becomes
increasingly high
The motor is burned and the

compressor is damaged at last
A clean filter (on The filter is blocked by
the suction pipe of impunity, the suction of the
the system) compressor will be abnormal
The crankshaft is The scroll plate is

worn. worn. 40
40
malfunction
with comfortable,
Step 3: Replace the compressor
Pour out some oil from each
compressor; check the quality of the oil
The oil is dirty
Pour out all of the oil from the
The oil is clean compressor, oil separator and gas-liquid
separator
Check the filter between the ball valve

and the 4-way valve
The filter is blocked
by impunity
Clean the filter screen with nitrogen, or
replace the filter The filter is clean
Replace the compressor which has been

damaged
The oil is dirty
The oil is clean Replace the oil separator and gas-liquid
separator
Add clean oil to the new compressor,

and gas-liquid separator
Weld the pipes, vacuum drying the

system and recharge refrigerant
Make sure all the wire connection is OK, 41

restart the system
41
Outdoor unit trouble shooting Outdoor unit To create a better life for the global
malfunction
with comfortable,
Step 3: Replace the compressor
1. Before pouring out the oil, shake the compressor, oil separator and gas-liquid separator first, because
impunity may deposit at the bottom of the tank.
2. If the oil of one compressor is clean, there’s no need to check the oil of the other compressor. If the oil of
one compressor has gone bad, check the oil of the other compressor is necessary. If all the oil of an outdoor
unit needs to be replaced, after adding oil to the compressors, the rest oil should be charged to the gas-liquid
separator.
3. Add oil to the compressor from the discharge pipe.
The discharge pipe is connected

to the oil pool of the compressor
by the inner oil balance pipe, add
oil from the discharge pipe with a
funnel
4. The type of the oil is FVC-68D, make sure the type of the oil is right because different compressor need
different type of oil, if the type is wrong there will be various kinds of problems.
42
42
02
Indoor unit trouble shooting
• Indoor unit status display
• Indoor unit error code
• Indoor unit malfunction analysis
43
Indoor unit trouble shooting To create a better life for the global
Indoor unit status display
All lamps off: indoor unit is in standby mode
DEF lamp is on: TIMER lamp is on:

Anti cold air or in defrosting mode Timer function is on
44

Timer lamp flashes
Communication Error between Outdoor Unit and Indoor Units:

Refer to the solution in E2 of outdoor unit
45

Defrost lamp flash
Mode conflict :
For the Inverter Smart system( 2 Pipe),
cooling or heating can be not realized
by the same system at the same time.
Heating mode has priority:
Cooling Heating Fan only OFF

Cooling mode No Conflict No No
Heating mode Conflict No Conflict No
Fan only mode No Conflict No No
OFF No No No No
46

Lamp Meaning
ON Indoor unit is normally operation.
OFF Indoor unit is OFF
OPERATION
Flash Indoor unit is Standby
Flash rapidly Temperature sensor malfunction
ON Timer function is on
TIMER Communication malfunction between
Flash rapidly
indoor and outdoor unit
Indoor unit is in anti-cold model or
ON
system is defrosting
DEF./FAN
Flash rapidly Mode confliction
Flash EEPROM malfunction
Flash rapidly Water-level switch abnormal
ALARM
Flash Outdoor unit malfunction
Operation Flash
There is no address
&Timer simultaneously
47
Indoor unit error code

Hi-wall indoor units
Digital display
Code Operation status

E0 Outdoor power supply malfunction (phase loss, phase sequence error, etc.)
E1 Communication malfunction between indoor and outdoor unit
E2 Room temperature (T1) sensor malfunction
E3 Middle evaporator temperature (T2) sensor malfunction
E4 Evaporator outlet temperature (T2B) sensor malfunction
Condenser temperature (T3) or ambient temperature (T4) sensor, or digital
E5
(or inverter) compressor discharge temperature (T7) sensor malfunction
E6 Mode confliction
EE Water level alarm
48

LED display
4-way cassette indoor units
LED1 LED3 IR
Check button LED2 LED4
Check procedure:
4t
1st 2nd 3rd 5th 6th 7th 8th 9th
h
Address T1B Error
Address HP Ts T1 T2 T2B
(Net) (If no T1B display ‘--’) code
49
Code Operation status LED lights

Time LED and run LED
FE Without address when first time power on
flash together
H0 M-Home non-matching 4 LED flash together
Communication malfunction between indoor and
E1 Timer LED flashes
outdoor unit
E2 Room temperature (T1) sensor malfunction Run LED flashes
E3 Middle evaporator temperature (T2) sensor malfunction Run LED flashes
E4 Evaporator outlet temperature (T2B) sensor malfunction Run LED flashes
EE Water level alarm Alarm LED flash
E7 EEPROM malfunction Defrost LED flash slowly
E0 Mode confliction Defrost LED flashes
ED Outdoor unit malfunction Alarm LED flashes slowly
50
Indoor unit malfunction analysis
Without address when first time power on

：FE (Old display board :Operation and Timer Flash)
Reset IDU address
All indoor units are X Power IDU?

No
Yes
Auto addressing: dial SW6 as shown, X Power IDU: Auto addressing or

turn off the indoor and outdoor ,then turn Manual addressing
on again. wait for 6-12 min , then check Non X Power IDU : Manual addressing
again
Manual addressing: turn off the power

of the outdoor, turn on again, set the
address by remote controller
51

Communication malfunction between
indoor and outdoor unit：E1
The normal voltage between

Check communication wire
PE,QE,XE,YE is about 2.5V
between indoor and outdoor unit
OK
All the indoor units are

powered on? The communication wire
Error
connection is defective(The Revise the
Communication wire ： IDU quantity decreases or mistake
Hand in hand connection? isn’t steady )
Too closed to the strong
OK
power?
Too many lamps? Check if there’s any

Power transforms? interference
The wire is too long?
OK
52
OK
Main board communication Error
chip :13089 damaged? PCB Check IU Replace IU chip
Wet? chip or PCB or PCB
53
Operation lamp flashes

code: E2,E3,E4
Room temp. sensor T1
Indoor temp. sensor
Indoor coil middle temp. abnormal
sensor T2 OK
Indoor coil outlet temp. Check the connection port Error Well connected the
sensor T2B between sensor and PCB is sensor and PCB
loose or not connected
OK
Sensor is open circuit?
Check the sensor is good Error
Replace the bad
or not? sensor
Sensor is short circuit
OK
Component damaged? Check IU Error Replace IU chip

chip or PCB or PCB
Wet?
54
Alarm lamp flashes Code: EE
If the drainage pipe

is blocked?
Error
The lift height of Condensate Water level is
higher Revise the mistake
drainage pipe is more
than the limitation ? OK
Error
Check the connection between switch and Well connected the
PCB is loose or not in place switch and PCB
OK
Error
Check the float switch is good or Replace the bad
not? switch
OK
Error
Check IU chip or PCB Replace IU chip or
PCB
55
EEPROM malfunction Code: E7
Error
Check the pin of the EEPROM installation Well install the EEPROM.
EEPROM.
OK
Error
EEPROM is broken Replace the EEPROM
Component damaged? OK
Error
Check PCB Replace the PCB
PCB Wet?
56

Indoor unit leaking condensate
water or condensation
condensate water?
Error
From Drainage pump or Air outlet is blocked? Air flow
condensate pipe smaller? Indoor humidity big?
Check the leaking water
fan stop, but EXV Open？
source
(indoor unit has no unified
Condensation ?
OK Error power supply)
From air outlet or panel
Check level switch wire Replace PCB or drainage

joint , drainage pump
Condensed pipe height
OK Error
in the specified scope ?
Moderate slope (1/100)? Check condensed pipe,
drain pipe , pipe joint, Revise the mistake
Drain outlet jam? throttle parts
Pipe joint, throttle parts
OK
make well insulation
connection? Check water main drain is
blocked? (if exists, many
IDO will leak)?
57
Indoor unit main board failure

without electricity（power
supply failure ）
Error
If TRANS IN (two Check general power

Check power supply line
port ) is 220 V? voltage of IDU
Error
Transformer output OK
AC14.5V（ Brown wire） Check IDU transformer Replace transformer

AC10.5V（Yellow wire)?
OK Error
7085 right port DC+5V? Check IDU main board Check eight
left port DC +12V? Rectifier diodes
OK
58
Normal:
OK
The normal voltage Error
between PE,QE,XE,YE Check 485 communication

is about DC 2.5V Replace PCB
chip
Abnormal: OK
Error
The voltage between

PE,QE,XE,YE is about 0 Check IDU communication Revise the mistake
V or 5V,which means port and wire
485 communication chip
is broken
59
03
System trouble analysis
Poor performance
How to set indoor unit address
How to inquire indoor unit address
How to Check indoor capacity code Quickly
How to set indoor capacity code
Compressor common failure analysis
The suction pipe Frost
CCM02&CCM03 summary trouble shooting
60
System trouble analysis To create a better life for the global
Poor performance wrong selection of refrigerant pipe, indoor EXV or branch joint,
the refrigerant distribution among the indoor units is quite
imbalance;
1.Low designed load

2.Long refrigerant pipe and big height difference
3.The match ratio is more than 130%
1.Leakage in the system;

2.Additional refrigerant is not charged enough
Poor performance
in cooling or Address code of indoor units is repeated or incorrect, check
heating the quantity of indoor units with CCM or check button on
outdoor PCB
Heat exchange of indoor or outdoor unit is not good. E.g.:

dirty, bad ventilation…..
1.Indoor (EXV) doesn’t work, are there noise and temp.

difference?
2.Some indoor units
61
have no power
How to set indoor unit address
1 Use a pin press the lock button for 5 seconds

2 Press ON/OFF button one time
3 Press up/down button can select the address Number
4 Press the FAN mode button can send the address number.
5 Press the lock button for 5 second again to quit the address setting mode.
62
How to inquire indoor unit address
1 Use a pin press the lock button for 5 seconds

2 Press ON/OFF button one time
3 Press the MODE button can inquire the address number
4 Press the lock button for 5 second again to quit the address setting
mode.
63
How to Check indoor capacity code Quickly
Capacity code 0 1 2 3 4 5 6 7 8 9
Capacity (x
22 28 36 45 56 71 80 90 112 140
100W)
Horsepower
0.8 1.0 1.2 1.6 2.0 2.5 3.0 3.2 4.0 5.0
(HP)
Continue pressing the “manual” button”

of indoor unit for 10s, the capacity code
of this indoor unit will display.
In the below example:

8 4 2 1 Operation and Alarm lamp
are constant-on.
The capacity code = 8+1=9
64
How to set indoor capacity code
Rotary
Power Capacity of indoor units
Switch
setting
0 0.8hp (2200W)
1 1.0hp (2800W)
2 1.2 hp (3600W)
3 1.7hp (4500W)
4 2.0 hp (5600W)
5 2.5 hp (7100W)
6 3.0hp (8000W)
7 3.2 hp (9000W)
8 4.0hp (11200W)
9 5.0hp (14000W)
power_s
65
Compressor common failure analysis
Compressor common failure

Normal: Compressor analysis
frequency steadily rise
(about 1 HZ/S)
Abnormal: Start 2 S
later， compressor Check the Start situation
frequency suddenly of Inverter compressor
rises to 37 HZ
OK
Use clamp ampere meter to
measure the current of
compressor U, V, W (three Check compressor current
current value approximately
equal;37 HZ: the current is
about 4 A
66

Error
Outdoor ambient temp. is low
or high? Frost volume is much Check ambient temp. and
frost volume Find the root cause
or little?
OK
Indoor EXV jammed? Error
Indoor fan doesn’t run?

Check low pressure Clean the indoor unit;
Filter or coil of indoor unit is too Fix the broken part
dirty?
OK Error
When the indoor units are Resume the power

running, if power failure Check Power supply of
indoor units for these indoor units
happen, the indoor EXV will
keep open.
OK
Error
When system running in cooling
mode, if ambient is low, the Check refrigerant Discharge unnecessary
refrigerant can not be volume refrigerant
evaporated absolutely
67
CCM02&CCM03 summary trouble shooting

CCM02&CCM03 summary
trouble shooting
Error
Normal: If display a blank screen？

The voltage between F1 and
Replace CCM02&CCM03
E (F2 and E) is about
OK
2.1~2.8V(sometime 1.8V is
normal) Error
Check CCM02&CCM03
Abnormal 1: The voltage Replace CCM02&CCM03
communication port
between F1 and E (F2 and E)
is below normal voltage.
Abnormal 2: one terminal
voltage(F1E or F2E) higher
than 4 V, another terminal
voltage is 0V
68

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Trouble Shooting

To create a better life for the global

Full DC Inverter Series Trouble-shooting

02 / Indoor unit trouble shooting

03 / System trouble analysis

Outdoor unit status display

Duct IDU display board

ODU main board

Outdoor unit status display

Outdoor unit status display

Sequence System operation parameters Remarks

1 Outdoor unit address 0,1,2,3

2 Outdoor unit itself capacity 8,10,12,14,16,18

3 Modular outdoor unit qty. Available for main unit

6 Total requirement of indoor unit capacity Available for main unit

Outdoor unit status display

Sequence System operation parameters Remarks

12 T2B/T2 average temp. Actual value

13 T3 pipe temp. Actual value

14 T4 ambient temp. Actual value

15 Discharge Temp. of Inverter compressor A Actual value

16 Discharge Temp. of Inverter compressor B Actual value

18 Current of inverter compressor A Actual value

19 Current of inverter compressor B Actual value

20 Opening angle of EXV A Actual value÷8

21 Opening angle of EXV B Actual value÷8

22 High pressure Actual value×10

Outdoor unit status display

Sequence System operation parameters Remarks

26 Priority mode 0,1,2,3,4

27 Night noise control mode 0,1,2,3

28 Static pressure mode 0,1,2,3

29 DC voltage A Actual value÷10

30 DC voltage B Actual value÷10

32 Reserve Display code 8.8.8

Outdoor unit error code

Code Malfunction or Protection Remark

Outdoor unit error code

P0 Inverter compressor top Temp. Protection

P1 High pressure protection

Outdoor unit error code

Outdoor unit malfunction analysis

E0: Communication error between outdoor units

Check address code setting error

Check the connection of

Component damaged? Check PCB Replace PCB

Outdoor unit malfunction analysis

E1: Phase-sequence reverse or lose

Must be same with Check Phase-sequence Yes Change sequence of

Well touch? Check chip in the outdoor

Outdoor unit malfunction analysis

Short or Open circuit?(Confirm

All the indoor units are Yes

Outdoor unit malfunction analysis

E4: Outdoor ambient temperature sensor(T4) error

Check the connection Error well Connected the

Outdoor unit malfunction analysis

E8: outdoor unit address error

Error Change the

Check if dial Change dial

Outdoor unit malfunction analysis

E9: S11 setting doesn't match

Outdoor unit malfunction analysis