006 Audio Visual Systems - Jun-19

Audio Visual Systems
Technical Document
Version 0 – June 2019
R AFFLES \ ORIENT EXPRESS \ BANYAN TREE \ DEL ANO \ SOFITEL LEGEND \ FAIRMONT \ SL S \ SO \ SOFITEL \ THE ORIGINAL S
RIXOS \ MANTIS \ MGALLERY \ 21C \ ART SERIES \ MONDRIAN \ PULLMAN \ SWISSÔTEL \ ANGSANA \ 2 5HOURS HOTEL S
H Y D E \ M ÖV EN P I C K \ G R A N D M ER C U R E \ P EP P ER S \ T H E S EB EL \ M A N T R A \ N OVOT EL \ M ER C U R E \ A DAG I O
MAMA SHELTER \ TRIBE \ BRE AKFREE \ IBIS \ IBIS S T YLES \ IBIS BUDGE T \ JO& JOE \ HOTELF 1
Audio Visual Systems | Technical Document
1. Infrastructure | 2. Audio Systems | 3. Visual Display Systems | 4. Public Circulation Areas | 5. Food & Beverage Venues | 6. Retail | 7. Event Spaces | 8. AV Support
9. Electronic Signage & Wayfinding System Requirements | 10. Spa & Fitness Centres | 11. Support Areas
General Requirements
The Audio Visual Systems Section provides general guidelines and requirements
for the audio visual requirements in AccorHotels for the Guest rooms, Public
spaces, and Conference and Meeting facilities and to also assist the Owners in
understanding the scope of audio visual services required.
AccorHotels require the Owners to engage Audio Visual specialist(s) early in the
design process to provide its consultant team with advice on incorporating the
Audio Visual equipment into the overall design of the hotel.
2 Accor Technical Document | Version 0 | June 2019

Terms & Definitions

In order to understand the nature and specifics of the audio-visual requirements, Multi-Channel Snakes: refers to dedicated, multiple circuits, analog and digital tie lines
it is necessary to define the terms used in this guidance. between the several main stage locations and the several main AV technician control
table locations in a Ballroom. These built in snakes eliminate the need to run cables across
the Ballroom from the platforms to the audio-visual technician tables.
Lightweight Banner Track: refers to the provision of structural steel channel on the
1. Infrastucture ceiling or high on the walls around the periphery of event spaces. Specially designed
hooks or “eyes” can be easily installed anywhere along the length of the track.
These hooks are used to suspend banners, curtains, posters, scenery elements,
Central Television Signal: refers to the signal from the head end of the guest room etc. without requiring attachment to millwork or other interior surface treatment.
entertainment system. This signal feeding the public areas of the hotel must first be Example products of this sort are Uni-Strut, Super-Strut, and Kindorf.
stripped of premium entertainment and PPV signals before being distributed to public
area locations. The television distribution system must accommodate the current signal Static Passive rigging points: refers to load-rated support hardware that is attached
format and cabling plant topology. Special requirements may be necessary for the to the building structure to support theatrical and production Stagecraft elements
fitness cardio exercise equipment televisions. including loaded trusses. These are typically rated for 1,000 pounds live load and
are located above the ceiling on an orthogonally aligned grid to serve the main
Wired & Wireless HSIA services: Refers to High Speed Internet Access. It is the and most frequently used platform/stage locations in Ballrooms. The audio-visual
intent to provide both wired and wireless HSIA in all public areas of the hotel. consultant shall develop the layout of these devices, while the structural engineer
Please refer to Section N - Technology systems for additional requirements. must design the support for the equipment.
Avnet Tie Lines: Refers to Audio Visual Network and provides multiple audio and Retractable Lighting Support: refers to a means of supporting and powering lighting
video signal circuits from various locations within the event spaces connecting to fixtures. This mechanism is manually retracted into the ceiling when not in use and
patch panels leading to the central control room, or at least to the nearest network is lowered manually when needed, and equipped with light fixtures. When lowered,
data closet. Tie lines shall include both copper network cabling (shielded Category 6) connectors are accessible for dimmed lighting circuits, technical power, and AV network
and multi-mode fibre optic. These tie line circuits may be used to interconnect any circuits for control, audio, and video signals. The AV network circuits from these devices
combination of spaces with each other; to deliver telephone and data services to any are run to the Tie Line patch bays in the main AV equipment Room. An example of this
space; to provide control, monitoring, or recording; or to simply avoid using cables device is LiteLab Buss Port. These devices are also able to provide support, power and
taped across the floor within the space itself. The Avnet tie lines are dedicated purpose signal connections for projectors.
and independent from the voice/data cabling.

Retractable Lighting Support as Hang Points: The Retractable Lighting Support quality of the partition itself, but also the surrounding construction. For operable
devices can also be used to support projectors, monitors, powered speakers, and partitions, effective acoustical isolation requires sealing the partition track to the
are load-rated (500# live load; 800# dead hang) allowing them to be used as rigging structure above, providing adequate blocking at the end walls to prevent sound
points for trussing and other production elements. The audio-visual consultant shall from flanking the partition, proper adjustment and maintenance of top and bottom
develop the layout of these devices, while the structural engineer must design the partition seals, etc.
support for the equipment.
Show Power: refers to the provision of heavy three-phase electrical power service (200
Projector Ports: refers to a shorter version of the Buss Port described above that amps to 400 amps, depending on the size of the space) to run theatrical lighting systems
also is manually retracted into the ceiling when not in use, and is specifically for larger staged events and productions. This is provided from a disconnect panel
intended to accommodate mounting of projectors on the ceiling. The device is centrally located in the service corridor, and equipped with appropriate connectors.
equipped with power and signal connectors for the projector when in the Please refer to the Electrical Systems section for requirements.
lowered position.
Floor Boxes for power and data tie lines: refers to the provision of convenience
Acoustical Quality Enhancements: addresses several acoustical issues including power outlets, AV network tie lines, and network connectors in floor boxes or
Absorption and diffusion to control reverberation, Background Noise, and Isolation pockets. Floor boxes in Ballrooms and larger meeting rooms must be sturdy enough
from adjacent spaces. Refer to the corresponding section for architectural, mechanical, to support staging and lift vehicles. Covers on floor boxes must be watertight when
and interior design for specific acoustical requirements. closed. Please refer to and coordinate with the Electrical Systems section
for requirements.
Acoustical Absorption: refers to the means of controlling unwanted reverberation
and echo sound energy by absorbing it within the room. This is most practically
provided by using fabric-wrapped, acoustically absorptive panels on the wall
surfaces, from approximately the chair rail up at least eight feet. Reverberation
describes the tendency for sound energy to linger in the room for a period of time
before being absorbed.
Echo describes discrete reflections that sound like the original sound.
Lower levels of background noise: refers to controlling the loudness of background

noises generated by heating, ventilating, and air conditioning systems (HVAC) sound
from service corridors, sound from outside through the walls and roof, and sound
from adjacent spaces. The HVAC systems are the most frequent violator of this low
noise requirement.
Acoustical isolation from adjacent spaces: refers to the quality of sound isolation
provided by the walls, doors, and operable partitions. This involves not only the

2. Audio Systems
Background Music: is defined as instrumental and vocal music that is played at a low Local Music Source Input: refers to the provision of a local auxiliary input to the
level to provide aural cues and subtle accompaniment to guests. It is intended that this sound system to permit a staff member to use a portable music source for the
type of music is audible throughout the public areas of the hotel. associated activity area. This may include Spa treatment rooms, fitness and Spa
Aerobic and Cardio Rooms, etc.
Multiple zones of background music are provided throughout the property. Each
distinct zone of activity will be able to locally and independently select the music Built-in Voice Sound Systems: refers to sound systems that use an array of
source and control music volume in that zone. Default music levels and program speakers evenly distributed across the ceiling to reinforce the sound from
channels will be automatically restored at various times during the day to ensure a microphones and talkers in the event spaces. Distributed ceiling speaker sound
consistent guest experience. systems provide the highest intelligibility in typical function spaces. Event spaces
with fixed or built in stage areas will also be equipped with central cluster sound
The source of the background music is from a subscription service that does NOT systems for this purpose.
require media to be transported or stored on property. The subscription service is
selected by and contracted for by the hotel. Presentation Program Reinforcement: describes amplification of voice and
music sources as well as sound programming from audio-visual sources such
Please note that acoustically contiguous spaces must be designed very carefully if as computers, DVDs, video and audio tapes, etc. These systems are provided in
different sound is intended for different spaces that are adjacent and connected. This function spaces, entertainment areas, and some activity areas.
applies to sound from televisions as well as different music zones. Studies show that
hearing two or more different music or sound programs cause listener stress; a guest Local Audio Visual Input/output Connections: describes the provision of jack plates
must never be able to hear two different music sources at the same time. that include multiple connections for at least two microphone and one line level
balanced audio input signals, one line level balanced audio output signal, and two
Foreground music: Foreground music has more dynamic character and composite video signals. These are provided in the Event spaces and adjacent Pre-
entertainment quality than background music and may include music with lyrics. Function and Foyer areas of the hotel.
It is typically played at higher levels in food & beverage venues, function spaces, and
fitness and activity areas. The content and sound systems that provide Foreground The AV I/O plates are frequently combined with the Avnet Tie Lines described above,
Music may be stereo, and will have higher fidelity and performance than the and are typically co-located with other event space services including telecoms/
background music systems. data connections, convenience and show power, etc. The AV I/O connections run to
corresponding patch bays located in the main audio-visual equipment room.
Live Music Reinforcement: refers to the capability to amplify the sound from smaller The AV I/O plates are concealed from guest view and are located at a height to be
musical entertainment features and distribute this music throughout the nearby guest convenient for staff to make connections. The method of concealment may be
areas. This is intended to be accomplished using built-in sound system components, millwork panels in the wainscoting or architrave, or may be standard metal wall box
minimizing the need for portable sound equipment such as speakers. products finished to match surrounding surfaces.

Audio Conferencing (built-in): Refers to using a telephone hybrid that uses the
meeting rooms ceiling speakers and table-top microphones to connect with a
telephone conference; essentially turning the built-in “house” sound system into a
very large speaker phone. These systems are used alone and to supplement web
conferencing and certain types of visual events.

3. Visual Display Systems

Manually or Electrically Operated Projection Screen: refers to projection screens Public Area Amenity Promotional Displays: refers to the use of digital signage
that retract into housings either in the ceiling or in valences mounted on the wall. to promote the hotel’s guest amenities such as a themed restaurant, Spa facility,
The dimensions of the screen will vary according to (1) the size of the room, and Golf Club, or other amenity features. These are frequently integrated with the way
(2) the aspect ratio of the image (both 3:4 and 9:16). The vertical dimension of the finding displays and may be used independently in retail areas.
image height is usually one sixth of the distance from the projection screen to the
furthest viewer. Door Side Way-Finding Displays: refers to the use of a smaller flat- panel door-
side display adjacent to each function space or meeting room that provides the
Wall-Hung Flat Panel Display: refers to current technology flat panel displays, pertinent details of the current or next event to be held in that space. These displays
typically with built-in speakers. These displays are used in public areas for digital are integrated in millwork framing or other architectural feature that also displays
signage purposes, and are also provided in certain specified food and beverage the room names.
venues and function spaces. These displays may be visible in more utilitarian
rooms, and are concealed in higher- finish rooms. These flat panel displays are only
System Controls
practical for small to medium sized rooms, due to size limitations of the displays
currently available.
Centralized Controls: refers to audio-visual control systems that interconnect
between all of the built-in analog and digital audio and visual systems to provide
Personal Televisions: refers to small, flat panel televisions intended for individual
synchronized, intuitive user access and control for all anticipated functions.
viewing. These are typically provided as a part of the Fitness area’s Cardio
equipment and relaxation areas. Additional personal televisions are provided in
Local Area Controls: Describes the provision of local control panels that permit
other Spa areas.
the hotel staff (and in some instances, the guest) to control specific features and
aspects of the audio-visual systems, or the space’s environmental elements.
Digital Signage/Electronic Way-finding
Integrated Control: describes how the audio-visual control systems may also
Public Area Way-Finding Displays: describes the provision of larger, current connect with and control environmental elements such as window drapes or shades,
technology electronic visual displays with meeting and event information located programmable lighting and dimming systems, occupancy sensors, daylight and
throughout the public entry and circulation areas, particularly at “directional temperature sensors, energy management systems, etc. Properly programmed, this
decision points” leading to the function spaces of the property. These are flat-panel integration of control systems can be considered a “green” initiative since it can save
displays and are integrated in millwork framing with the way-finding “You Are Here” energy. It is hotel’s intent to have the control systems associated with the audio-visual
map graphic displays provided by the signage consultant. systems integrated with the facility and energy management systems.

Executive Quality Video Teleconferencing

Video teleconferencing: refers to the provision of built-in equipment to accommodate
interconnection with other locations for teleconferences. The equipment that is built in
includes at least one large flat panel display, video cameras, table top microphones, ceiling
speakers, and processing and control equipment. Both IP based and switched-network
(ISDN, T-1) telephone services should be accommodated.
Executive Quality: refers to the integration and proper design and specification of
the interior elements to ensure optimal effectiveness of the video teleconferencing
technologies. This feature is provided in at least one Boardroom. The interior and
architectural design of this room will rely heavily on specific dimensions and details
provided by the audio-visual consultant.
Virtual, Hybrid, or Digital Events

Virtual, Hybrid, or Digital Events: refers to the capturing of the live events and
transmitting and recording them to accommodate participants who are located
remote from the facility hosting the event. Larger audiences may thus be served
who may for any of many reasons not attend the event in person. Similarly, both the
event attendees and those who did not attend the events may be given access to
the archived programs in the future.

4. Public Circulation Areas
Main Entrance and Porte Cochere Provide background music coverage throughout all public corridors, hallways, and
circulation areas connecting to the lobby. This provides an aural cue to the guest
inviting them to explore further into the hotel.
Provide background music to enhance the guest arrival experience. This
will typically be through ceiling speakers or planter type speakers in nearby
Background music is not to be provided in corridors of floors that are exclusively guest rooms
landscaping. This will be a separate zone for control purposes.
and residential units. Where guest room or residential corridors connect to lobby spaces, the
background music speakers should stop at the lobby area; ensure that the lobby background
Lobby and Lobby Seating music is not audible in the guest rooms and residential units.
Provide background music throughout the lobby and seating areas. Each distinct Where an atrium is part of the design, design the background music system to
functional area of the lobby is a separate zone for control purposes. provide appropriate music at the floor level of the atrium without allowing the
sound to propagate into the upper atrium and interior corridor spaces.
Large flat-panel displays for electronic signage to promote hotel amenities may be Provide large flat-panel displays for electronic signage showing event information
required. Refer to the project-programming document for specific requirements. at each directional decision point. Where practical, an adjacent electronic sign shall
At the minimum, anticipate the locations in the Lobby, Lobby Seating, and Elevator serve to promote hotel amenities. These displays shall be carefully integrated with
Lobbies and pre-wire to accommodate future displays. These displays shall be the interior design and graphic signage designs.
carefully integrated with the interior design and graphic signage designs.
Elevator Lobbies
Front Desk and Concierge Areas
Provide background music in the elevator lobbies for all entry, food & beverage, and
Since verbal communication and privacy is critical in these areas, care must be function level floors.
taken to not position background music speakers directly above the Front Desk or
Concierge Desk. It is important to provide coverage in the immediately adjacent Background music is not to be provided in elevator lobbies of floors that are
area to provide an intelligibility-masking function with the music. exclusively guest rooms and residential units.
Provide large flat-panel displays for electronic signage showing event information, Provide flat-panel displays for electronic signage showing event information,
and where practical, to promote hotel amenities. These displays shall be carefully and where practical, promoting hotel amenities. These displays shall be carefully
integrated with the interior design and graphic signage designs. These displays shall integrated with the interior design and graphic signage designs.
be visible from both the Front Desk and Concierge staff positions.
Corridors, Hallways, and Circulation Areas

Elevator cabs
Provide background music in elevator cabs serving guest room floors in
high-rise hotels.
For conference hotels, provide flat panel displays in the elevator cabs to show
event information and promote hotel amenities. These displays shall be carefully
integrated with the elevator cab design.
Public Washrooms
Provide background music in public washrooms connected to the adjacent
corridor or lobby channel. Since these spaces are highly reverberant, the washroom
speakers should play at a much lower level than the corridor circuit which they are
connected. This is the best provided by using speaker circuit level attenuation.
Outdoor Circulation and Activity Areas

Provide background music along outdoor pathways, walkways, gardens, and activity
areas. This will typically be through planter type speakers in nearby landscaping or
specially integrated speakers in lighting bollards, etc. Each distinct area will be a
separate zone for control purposes.

5. Food & Beverage Venues
Lobby Lounge and Lobby Bar Provide controls for the background music systems at the Host/Maître D station.
Controls are visually concealed from guests’ view. Larger restaurants may have
additional controls at service stations, as appropriate.
Provide background music throughout the Lobby Lounge patron areas.
Each distinct area (seating, bar, etc.) is a separate zone for control.
Private Dining Rooms
Where the concept brief calls for occasional live music such as from a piano, harp,
Provide background music in each Private Dining Room. The music source selection
or small ensemble; provide local live music sound reinforcement to serve the
shall be the same as the rest of the restaurant.
acoustically contiguous spaces. This may include the Lobby and Entry areas. The
speakers for this system are completely integrated into the interior details. Provide
The interior design of the Private Dining Room shall ensure that the space has
controls at the entertainers’ locations and at the Host Station to switch between sufficient acoustical absorption to reduce reverberation and sound propagation;
background music and live music. this is to provide a more intimate guest dining experience and enhance
personal conversations.
Where the concept brief calls for video or television entertainment, provide video
displays that are concealed in the interior elements, and reveal themselves when Each Private Dining Room shall be designed to accommodate a future wall hung
needed. Integrate this display system so that the bartender and host can control video/television display. This is provided by pre-wiring or a signal cabling chase and
the sound from this entertainment element. power to an appropriate location on the object wall of the room. Where practical,
provide a floor jack with power and cabling to the display in the centre of the room
Controls for the audio-visual system elements are located behind the bar and at the to accommodate communal table seating and presentations.
host stand, when provided. Controls are visually concealed from guests’ view.
Each Private Dining Room has a local volume control that allows for staff and
guest adjustments; music source shall be the same as the rest of the restaurant.
Three Meal Restaurant Programming controls allow the staff to lock control functions when appropriate.
Provide background music throughout the seating areas of the restaurant.

Each distinct seating area is a separate zone for volume control purposes.
Outdoor Dining Terrace
Provide background music for each Outdoor Dining Terrace. The music source
The interior design of the restaurant shall ensure that the space has sufficient acoustical
selection shall be the same as the rest of the restaurant.
absorption to reduce reverberation and sound propagation; this is to provide a more
intimate guest dining experience and enhance personal conversations.
The main control system for the associated restaurant includes a separate zone for
this Terrace area.

Specialty Restaurant The interior design of the Specialty Restaurant Bar shall ensure that the space has
sufficient acoustical absorption to reduce reverberation and sound propagation; this
is to provide a more intimate guest experience and enhance personal conversations.
Provide background music throughout the seating areas of the restaurant. Each
distinct seating area is a separate zone for volume control purposes.
displays that are concealed in the interior elements, and reveal themselves when
needed. Integrate this system so that the bartender and host can control the sound
The interior design of the restaurant shall ensure that the space has sufficient
from this entertainment element. The sound from these displays may be played
acoustical absorption to reduce reverberation and sound propagation; this is to provide
over the music system speakers, when and where appropriate as determined by the
a more intimate guest dining experience and enhance personal conversations.
bartender/host.
Where the concept brief calls for occasional live music such as from a piano,
Controls for the audio-visual system elements are located behind the bar and at the
harp, or small ensemble; provide local live music sound reinforcement to serve
host stand, when provided. Controls are visually concealed from guests’ view.
the acoustically contiguous spaces. The speakers for this system are completely
Private Dining Rooms
integrated into the interior details. Provide controls at the entertainers’ locations to
switch between background music and live music.
Provide background music in each Private Dining Room. The music source selection
shall be the same as the rest of the restaurant.
Provide controls for the background music and live entertainment systems at the
Host/Maître D station. Controls are visually concealed from guests’ view.
The interior design of the Private Dining Room shall ensure that the space has
sufficient acoustical absorption to reduce reverberation and sound propagation;
Chef’s Table this is to provide a more intimate guest dining experience and accommodate
personal conversations.
Provide sufficient acoustical absorption and careful design to minimize propagation of
kitchen noises and reduce level of noise within the Chef’s Table area. Each Private Dining Room shall be designed to accommodate a future wall hung
video/television display. This is provided by pre-wiring or a signal cabling chase and
Provide a local volume control that allows for staff and guest adjustments. power to an appropriate location on the object wall of the room. Where practical,
Programming controls allow the staff to lock control functions when appropriate. provide a floor jack with power and cabling to the display in the centre of the room
to accommodate communal table seating and presentations.
Specialty Restaurant Bar
Each Private Dining Room has a local volume control that allows for staff and
Provide background music throughout the Specialty Restaurant Bar patron areas. guest adjustments. Programming controls allow the staff to lock control functions
Music selection in the bar area may be independent from the rest of the restaurant, when appropriate.
and may include foreground music selections. Design the sound system to have
a buffer zone of speakers between the bar and Restaurant areas to minimize the
possibility of guests hearing two different music sources.

Outdoor Dining Terrace visually integrated into the interior details. Provide controls at the entertainers’
locations to include monitor mixing, individual microphone and input levels, and
overall master volume levels.
Provide background music for each Outdoor Dining Terrace. The music source
selection shall be the same as the rest of the restaurant.
displays as described therein. Design the system so that the sound from the visual
The main control system for the associated restaurant includes a separate zone for
displays can selectively be played over the music system speakers. Integrate this
this Terrace area.
system so that both the bartender and host can control the master level and zone
volume levels from this entertainment element.
Casual Café
At a minimum, provide television signal in the immediate area for future connection
Provide background music throughout the Casual Café patron areas. Music to televisions.
selection in this area may be independent from the lobby or corridor; design the
sound system to have a buffer zone of speakers between the Casual Café and Controls for the audio-visual system elements are located behind the bar and at the
adjacent corridor or lobby areas to minimize the possibility of guests hearing two host stand. Controls are visually concealed from guests’ view.
different music sources. The interior design of the Entertainment Bar shall ensure that the space has
sufficient acoustical absorption to reduce reverberation and sound propagation;
Provide a local volume control at the host/cashier station that allows for this is to provide more control of the sound levels in each distinct seating level and
staff adjustments. enhance the guest experience.
Provide television signal in the immediate area for future connection to televisions.
Pool Bar and Grille
Entertainment Bar Provide background music throughout the seating areas of the Pool Bar and
Grille. Provide separate zones for volume control for each distinct seating and
The Entertainment Bar concept brief describes the unique requirements for lounging area.
each venue.
Provide a high-level background and foreground music system throughout the

Entertainment Bar patron areas. Each distinct area (seating, bar, etc.) is a separate
zone for control.
Where the concept brief calls for live music such as from a small ensemble or
band; provide local live music sound reinforcement to serve the entire venue. This
sound system shall be the primary reinforcement for the vocals, and secondary
reinforcement for the instruments. The speakers for this system are completely

6. Retail
Provide weatherproof jacks for television signals to accommodate portable
television displays, when needed.
Provide weatherproof controls for the music systems behind the bar. The controls
shall include music selection from the subscription services, individual zone volume
control, and master overall volume control. All zones shall play the same music
source selected by this control.
Logo and Sundry Retail Spaces

Provide background music throughout the Logo and Sundry Retail Spaces. Music
selection in these areas may be independent from the adjacent area, and may
include foreground music selections and local input.
Provide television signal in the immediate area for future connection to televisions.
Controls and local input jacks for the music system elements are located behind
the service counter, near the cashier’s station. Controls are visually concealed from
guests’ view.
The design of the retail spaces may include a video flat-panel display for promoting
hotel amenities.

7. Event Spaces
The design of the Event Spaces in the hotel provides an extremely important Provide Banner Tracks around the periphery of the Pre-Function/Foyer areas
opportunity to create a positive guest experience. It is our intention to distinguish including each major section of ceiling coffers. Integrate with the crown moulding
this guest experience from all other hotel venues. or other ceiling or wall details.
Ballroom Pre-function/Foyer Space Provide Enhanced Acoustics including sufficient acoustically absorptive materials in the
Pre-Function/Foyer spaces to reduce reverberation, diminish the propagation of sound, and
enhance the intelligibility of voice reinforcement throughout these spaces.
Provide audio-visual and signal Avnet Tie Lines between designated registration table
locations in the Pre-Function/Foyer spaces; these circuits run to patch panels in the
The sound systems for these spaces include Background Music, Foreground Music,
main AV equipment room. These will be used both as sources of signals, as well as to
and Voice Reinforcement and shall accommodate all anticipated program sources,
provide visual displays for information and overflow functions.
up to and including full-range voice reinforcement.
Provide Audio Visual Input/Output Plates integrated with each of the Tie Line plates
at the Registration Table areas.
Provide cable pathways, power, and cabling to accommodate future Electronic Way-
Finding Displays.
Conference hotels shall be equipped with complete Electronic Way- Finding Systems
including public area displays, door-side displays, system control and distribution systems,
and head end connected to the property management systems.
Provide cable pathways, power, and cabling to accommodate future Electronic Way-
Finding Door-Side Displays.
The Pre-Function area is provided with both Centralized Controls and individual and
independent Local Control panels. These controls are concealed from public view
I/O Plate and accessible only by staff.
Provide signal jacks from the hotel Central Television System at each of the Avnet
Tie Line plates. These jacks are located on the AV I/O plates.

Ballroom Requirements Provide Enhanced Acoustics to include sufficient acoustically absorptive materials in
the Ballroom to reduce reverberation, diminish the propagation of sound, eliminate
(Larger than 450m2/5,000sqft) echoes, and enhance the intelligibility of voice reinforcement throughout these spaces.
Provide audio-visual and signal Avnet Tie Lines between each Ballroom salon Provide Show Power with at least one 400Amp three-phase connection panel
and subdivision; these circuits run to patch panels in the main AV equipment centrally located in the service corridor behind the Ballroom.
room. These will be used both as sources of signals, as well as to provide signal
interconnectivity between any pair or combination of panels throughout the hotel Provide “J” hooks and concealed, fire-rated cable pass-through accommodations to
Event Spaces. Provide dedicated, multiple circuit, analog and digital “Snakes” or serve the most frequently used platform/stage locations in the Ballroom.
tie lines between the main stage locations in the designated “front” of the rooms,
and the main AV technician control table locations in the Ballroom. These may Provide Floor Boxes in each of the Ballroom areas as follows: at least one in each
run to snake patch panels in the main AV equipment room. This system shall of the smaller salons or subdivisions and at least two in each of the larger salons
accommodate at least 24 channels of sends and 8 channels of returns and shall be or subdivisions. Locate these Floor Boxes to provide service to island table and
complete with stage boxes and tails. platform/stage arrangements and to serve connections and power to anticipated
projector locations. Each Floor Box is equipped with electrical power and four AV
Provide Central Television signal jacks from the hotel MATV system at each of the AV network circuits, run to the Tie Line patch-bay in the main AV equipment room.
I/O and Tie Line plates.
The sound systems for the Ballrooms will accommodate all anticipated program
Provide Banner Tracks around the periphery of each of the Ballroom salons and sources including Background Music, Foreground Music, and Voice reinforcement.
subdivisions. Integrate with the crown moulding or other ceiling or wall details. The primary purpose of the built-in Ballroom sound systems is to provide full-range,
high-intelligibility, natural sounding voice reinforcement. The built-in sound systems
Provide an array of Passive Static Rigging Points designed to support theatrical also provide good quality presentation program reproduction.
and production stagecraft elements at the primary and secondary platform/stage
locations in the Ballroom. The maximum spacing between adjacent rigging points Provide sufficient performance quality from the Ballroom sound systems to allow
is 15 feet. their use to supplement portable sound systems for Live Music Reinforcement.
Provide an array of Retractable Lighting Supports evenly distributed throughout the Provide Audio Visual Input/output Connection plates in each ballroom area located
Ballroom. The quantity of these devices will be approximately one per 125 ft2 of floor to serve AV cabling to the primary and secondary head table, platform/staging
space. These may be designed to be part of the Rigging Points design. areas, and “front” of each salon and subdivision without having cables cross any
public or staff entrance. Provide additional AV I/O panels to serve locations at the
The locations for projectors to serve the built-in projection screens must be sides and rear of each salon and subdivision.
anticipated. Where retractable lighting supports are not appropriately positioned
to provide support for projectors, provide Projector Ports to support the projectors Provide built-in front Projection Screens located to serve each of the primary
serving each of the projection screens. staging/platform areas of the Ballroom.

Each Ballroom salon and sub-division is provided with individual and independent Provide Enhanced Acoustics including sufficient acoustically absorptive materials in
Centralized and Local Control panels. These control panels are concealed from the Ballroom to reduce reverberation, diminish the propagation of sound, eliminate
public view and accessible only by staff. echoes, and enhance the intelligibility of voice reinforcement throughout these spaces.
Junior Ballroom Requirements Provide Show Power having at least one 200Amp three-phase connection panel
centrally located in the service corridor behind the Ballroom.
(Smaller than 450m2/5,000sqft)
Provide “J” hooks and concealed cable pass-through accommodations to serve the
Provide audio-visual and signal Tie Lines between each Ballroom salon and most frequently used platform/stage locations in the Ballroom.
subdivision; these circuits run to patch panels in the main AV equipment
room. These will be used both as sources of signals, as well as to provide signal Provide Floor Boxes in each of the Ballroom areas as follows: at least one in each
interconnectivity between any pair or combination of panels throughout the hotel of the smaller salons or subdivisions and at least two in each of the larger salons or
Event Spaces. subdivisions. Locate these Floor Boxes to provide service to island table and platform/
stage arrangements and to serve connections and power to anticipated projector
Provide Central Television signal jacks from the hotel MATV system at each of the AV locations. Each Floor Box is equipped with electrical power and four AV network
I/O and Tie Line plates. circuits, run to the Tie Line patch bay in the main AV equipment room.
Provide Banner Tracks around the periphery of each of the Ballroom salons and The sound systems for the Ballrooms will accommodate all anticipated program
subdivisions. Integrate with the crown moulding or other ceiling or wall details. sources including Background Music, Foreground Music, and Voice reinforcement. The
primary purpose of the built-in Ballroom sound systems is to provide full-range, high-
Provide an array of Passive Static Rigging Points designed to support theatrical intelligibility, natural sounding voice reinforcement. The built-in sound systems also
and production stagecraft elements at the primary and secondary platform/stage provide good quality presentation program reproduction.
locations in the Ballroom.
Provide sufficient performance quality from the sound systems to allow their use to
Provide an array of Retractable Lighting Supports evenly distributed throughout supplement portable sound systems for Live Music Reinforcement.
the Ballroom. The quantity of these devices will be approximately one per 38m2
(125sqft) of floor space. These may be designed to be part of the Rigging Provide Audio Visual Input/ Output Connection plates in each ballroom salon
Points design. located such that the primary and secondary head table, platform/staging areas,
and “front” of each salon and subdivision can be served with AV cabling without
The locations for projectors to serve the built-in projection screens shall be having to cross any public or staff entrance. Provide additional AV I/O panels to
anticipated and accommodated. Where retractable lighting supports are not serve locations at the sides and rear of each salon and subdivision.
appropriately positioned, provide Projector Ports to support the projectors serving
the projection screens from the ceiling. Provide built-in Projection screens located to serve each of the primary staging/
platform areas of the Ballroom.

Each Ballroom area and sub-division is provided with individual and independent There are no requirements for built in Projection Screens and Visual Displays in the
Centralized and Local Control panels. These control panels are concealed from Smaller Meeting Rooms. Provide a built-in flat panel direct view visual display.
public view and accessible only by staff.
Provide individual and independent Centralized and Local Control panels in each
Small Meeting Rooms Meeting Room. These control panels are semi-concealed from public view and are
intended to be accessible by both staff and designated guests. Programming will
(35 - 75m2/400 to 800sqft) allow staff to lock out access to the control panel functions when appropriate.
Provide audio-visual and signal Avnet Tie Lines from each Meeting Room; these
circuits run to patch panels in the main AV equipment room.
Larger Meeting Rooms
(75 – 140 m2/800 – 1,500sqft)
These will be used both as sources of signals, as well as to provide signal
interconnectivity between any pair or combination of panels throughout the hotel Provide audio-visual and signal Avnet Tie Lines from each Meeting Room; these
Event Spaces. circuits run to patch panels in the main AV equipment room. These will be used
both as sources of signals, as well as to provide signal interconnectivity between any
Provide Central Television signal jacks from the hotel MATV system at each of the AV pair or combination of panels throughout the hotel Event Spaces.
I/O and Tie Line plates.
Provide Central Television signal jacks from the hotel MATV system at each of the AV
Provide Enhanced Acoustics including sufficient acoustically absorptive materials I/O and Tie Line plates.
in the Meeting Room to reduce reverberation, diminish the propagation of sound,
Provide Banner Tracks around the periphery of each of the Larger meeting Rooms.
eliminate echoes, and enhance the intelligibility of voice reinforcement throughout
Integrate with the crown moulding or other ceiling or wall details.
these spaces.
Provide Projector Ports to support projectors serving each of the built-in

The Background Music and Voice Reinforcement sound systems for the Meeting
projection screens.
Rooms will provide background music and high quality, natural sounding voice
reinforcement. The built-in sound systems also provide good quality presentation Provide Enhanced Acoustics with sufficient acoustically absorptive materials in
program reproduction. the Meeting Rooms to reduce reverberation, diminish the propagation of sound,
Provide Audio Visual Input/ Output Connection plates in the “front” of each Meeting these spaces.
Room located such that cables can be served to the most frequently used lectern or
presentation table location without having to cross any public or staff entrance. Provide at least one Floor Box in each of the larger Meeting Rooms located to
provide service to island table and platform arrangements and to serve connections
The Smaller Meeting Rooms shall include built in Audio Telephone Conferencing and power to anticipated projector locations. Each Floor Box is equipped with
equipment, integrated into the sound systems. This system shall use the AV I/O electrical power and four AV network circuits, run to the Tie Line patch bay in the
plates and ceiling speakers for this purpose. main AV equipment room.

The sound systems for these spaces will accommodate all anticipated program Provide Floor Boxes in the centre of each Boardroom, positioned to serve cables
sources including Background Music, Foreground Music, and Voice reinforcement. to the Boardroom table contained within one or both of the table pedestals.
The primary purpose of the built-in Meeting Room sound systems is to provide full- The Boardroom table services will include power, tele/data cabling, AV network
range, high-intelligibility, natural sounding voice reinforcement. The built-in sound cabling, microphone cabling, control cabling for wired control panel, and video and
systems also provide good quality presentation program reproduction. computer audio and video signal circuits.
Provide Audio Visual Input/ Output Connection plates in each Meeting Room The sound systems for the Boardroom will accommodate all anticipated program
located such that the primary and secondary head table, platform, and designated sources including Background Music and Voice reinforcement. The primary purpose
“front” of each room can be served with AV cabling without having to cross any
of the built-in Boardroom sound systems is to provide full-range, high-intelligibility,
public or staff entrance. Provide additional AV I/O panels to serve locations at the
natural sounding voice reinforcement from in-room microphones and from the
sides and rear of each Meeting Room.
audio and video teleconference systems. The built-in sound systems also provide
good quality presentation program reproduction.
Provide built-in front Projection screens located to serve each of the primary staging
and designated “front” locations of the Meeting Room. Provide a built-in flat panel
direct view visual display as required for the project. Provide Audio Visual Input/Output Connection plates in the front of the Boardroom
and from the Boardroom Table.
Provide an individual and independent Centralized and Local Control panels in each
Meeting Room. These control panels are semi-concealed from public view and are The Boardroom audio-visual systems shall include built-in Audio Telephone
intended to be accessible by both staff and designated guests. Programming will Conferencing equipment, integrated into the sound systems. This system shall use
allow staff to lock out access to the control panel functions when appropriate. the Boardroom table microphones and ceiling speakers for this purpose.
Provide built-in, HD aspect ratio front Projection screens located in the front of
Boardrooms the rooms.
Provide audio-visual and signal Avnet Tie Lines from the Boardroom; these circuits
Provide a Flat Panel Video Display that is concealed in the interior elements, and
run to patch panels in the main AV equipment room. These will be used both as
reveals when needed. This display is equipped with speakers for program audio and
sources of signals, as well as to provide signal interconnectivity between any pair or
combination of panels throughout the hotel Event Spaces. far-site voice reproduction.
Provide Central Television signal jacks from the hotel MATV system at each of the AV Provide both wired and wireless Centralized and Local Control panels for the
I/O and Tie Line plates. Boardroom. These control panels are intended to be accessible to both staff and
designated guests. The control systems are completely integrated with the audio-
Provide Enhanced Acoustics with sufficient acoustically absorptive materials visual systems and the lighting and room environmental systems. Programming will
in the Boardroom to reduce reverberation, diminish the propagation of sound, allow staff to lock out access to the control panel functions when appropriate.
the Boardroom. Provide special low-noise HVAC systems designed to produce a Provide a built-in Executive Level High Definition Video Teleconferencing system
maximum NC25 background noise level in the Boardroom. that includes three cameras in the front and one in the rear of the room, integration

with the sound system and control system, interactivity with table-mounted This pedestal location may also provide weatherproof connections for Show
microphones for semi-automatic control and windowing function for preview, Power to accommodate lighting and sound systems for the anticipated types of
document, and far-site viewing. outdoor events.
Provide appropriate lighting levels and temperatures, furnishings, and interior Provide Background Music throughout the outdoor event space including guest
finish and colour selections to enhance the effectiveness of this video circulation and activity areas. Each distinct area is an independent zone for control
teleconference system. purposes. This sound system typically uses landscaping, rock, and planter type
speakers. Special structures such as amphitheatre’s and gazebos require special
Business Centre sound system treatment.
The programming source and zone volume levels for this sound system shall use
Provide audio-visual and signal Avnet Tie Lines from the Business Centre; these
the Centralized Control system; local outdoor controls are not anticipated.
circuits run to patch panels in the main AV equipment room. These will be used for
recording and monitoring proceedings, and to provide signal interconnectivity with
other Event Spaces.
Provide Central Television signal jacks from the hotel MATV system.
Meeting Planners Offices

Provide audio-visual and signal Tie Lines from the Meeting Planners’ Offices; these
circuits run to patch panels in the main AV equipment room. These will be used for
recording and monitoring proceedings, and to provide signal interconnectivity with
other Event Spaces.
Provide Central Television signal jacks from the hotel MATV system.
Outdoor Event Areas

Provide at least one weatherproof signal connection pedestal located near the
anticipated main platform/stage position that includes Avnet Tie Lines with both
analog and digital copper and fibre audio and video, and control circuits all run to
the tie line patch panels in the main AV equipment room. Include also connectors
for the hotel’s central television system.

8. AV Support
AV Equipment Storage Provide special technical power for the AV systems equipment. This power is from
a single-phase, same-phase, isolated ground panel located within the AV systems
equipment room. This panel is fed from an isolation transformer having a derived
Provide sufficient storage for the portable audio-visual equipment that the hotel AV
neutral and Faraday shield, and this power system is connected to both the building
department uses to service guest needs. This storage space must be clean, dry, and
ground and to a dedicated purpose, chemically-charged low-impedance ground
able to be secured. Access to this storage room is direct from the service corridor
rod. The grounding cables are dedicated, isolated, and insulated large-gauge
serving the associated Event Spaces. Each level of the hotel that serves Event Space
stranded copper cables.
has its own separate AV Equipment Storage Room.
Anticipate a total AV equipment Room electrical load of at least two kilowatts.

AV Department Operations Offices In locations where the power service is unreliable or inconsistent, provide
uninterruptible power supplies sized to handle approximately half of the connected
Provide an office space for the AV Department to run its operations. This office is load. These will feed the processing and control equipment.
located proximate to the largest Event Space in the hotel, and directly accesses the
associated service corridor.
AV Systems Requirements, Sound Systems
Provide HSIA and telephone/data services, as well as appropriate finishes and
furnishings for a business office. Salient Characteristics
AV System Equipment Room The salient attributes of the design and installation of the AV systems shall include a
careful balance to optimize each of the following characteristics:
The Audio Visual Systems equipment is accommodated in a centrally located
main AV equipment room. This room is a minimum of 30.5m2 (100sqft) and is Flexibility
dedicated to providing clean, dry, conditioned, and secure space for the AV systems
equipment. The minimum interior dimension for this room is 2m (7ft). Design the systems to accommodate a wide range of user requirements, and to be
changed quickly and easily from one setup to another.
No wet or liquid services are run above the AV Equipment Room. Anticipate 24/7 air-
conditioning to maintain ambient temperatures of 80 degrees maximum, and 65 Reliability
degrees minimum, with 50% maximum humidity. The room should be pressurized
with filtered, conditioned air to prevent infiltration of dust from adjacent spaces. Design the systems to provide consistent operation of the AV systems on a day-to-
Anticipate a heat load of between 7,500 Btu/h and 10,000 Btu/h. day and event-to-event basis.

Ease Of Use Provide commercial-duty, constant-voltage amplification to accommodate the

system speakers. Constant-current (voice coil) amplification may only be used for
primary point-source entertainment speaker systems.
Design the systems to be easily operated by a wide range of users, for the basic
functions to the more advanced functions.
Provide a programmable, digital control system with the central processor and
master control touch-screen panel located in the main AV equipment racks. Provide
High Performance remote wired touch screen control panels in each of the hotel control areas as
described in the area-by-area descriptions.
Design the systems to provide appropriate loudness, fidelity, intelligibility, and
technical capabilities, and to a quality guest experience of the overall audiovisual Provide ceiling speakers to deliver consistent, even sound coverage in each of the
sensory impact of the AV systems. public area spaces. Ceiling speakers shall be commercial-duty constant-voltage
type, equipped with high-quality, non-resonant back boxes. The speaker system
design shall be coordinated with the interior design and shall minimize the number
Cost-Effectiveness of speakers required to provide the performance described for each area.
Design the systems with a value-engineered approach that provides both a Provide on/off control of the groups of speakers located above each of the designated
reasonable first cost and a low ongoing operating cost. head table per platform/stage location. This is intended to reduce feedback.
Audio Visual System Functional and Provide independent level control of background music zones throughout the
hotel public areas. Design the systems and controls to permit the hotel to determine
Component Requirements a ‘default’ music source and level setting for each area and zone, which the system
will restore at pre-determined each day. This is to ensure consistent guest experience.
The Sound Systems are comprised of programmable digital signal processing
components that provide all mixing, signal shaping, routing, level control, and other Provide complete documentation of the completed AV systems including custom
processing as appropriate. The exclusive user interface for all DSP system functions written system operating, troubleshooting, and maintenance instructions. Provide
is through the Control System; no user access to the DSP is permitted. a legal copy of the authoring software and unrestricted license and archive copy of
the un-compiled programming source code and GUI designs as part of the as-built
For the Event Space sound systems, provide patch bays to intermediate for all input documentation of the systems.
and output audio circuits as well as between audio components within the sound
system equipment rack. The patch bays are used to re- route signals manually, Provide a complement of portable AV equipment that supports the built-in audio-
isolate and bypass any failed active component, and to direct patch from the event visual systems. This will include equipment such as microphones (wired & wireless),
portable projectors, projection screens, processors and portable sound systems,
space to the associated room amplifiers in the event of a complete system failure.
production mixers, video switching and production equipment, video cameras,
Patch bays are also used to route signals through the tie lines and AV network.
production/theatrical lighting instruments and associated dimmer and control
systems, portable flat- panel video graphics displays, computers, production
Provide aural monitoring at the system equipment racks to aid the staff in setting
trussing and rigging components for floor-standing and ceiling-hung applications,
up the system.
platforms and staging equipment, etc.

9. Electronic Signage & Wayfinding System Requirements

For most hotels, the minimum requirement is to provide pre-wiring and power service
to accommodate the future provision of electronic signage and way- finding systems.
For Convention Class Hotels, provide complete electronic signage and way- finding
systems. These shall include large flat-screen displays located at each directional
decision point leading from the main hotel entrances and guest elevators to
the event spaces and F&B venues. These displays may be vertical or horizontally
oriented, and shall include built-in or accessory speakers. Also, provide door-side
displays connected to the electronic way-finding systems.
Where complete electronic signage and way-finding systems are indicated, provide
signage and way-finding head-end equipment located in the Sales and Convention
Services offices to accommodate information and content input. The equipment
and software will integrate with the property’s event space management system
to permit information sharing so that the staff does not have to enter event
information into both systems.

10. Spa & Fitness Centres
1. Branded Spas Cardio and Weight Areas

The premiere signature Spa venue intended to provide the guest with the ultimate The cardio aerobic exercise machines are typically equipped with private
Spa guest experience. This is a destination and as such deserves the highest care televisions for guest use. Provide a Centralized Television signal to each of the
and attention in its design and construction. The sound system shall be a stand- machine areas for this purpose. These may be located in floor boxes under or
alone system, capable of providing different background music that is more suitable adjacent to each machine.
for the spa environment.
The interior design should provide Enhanced Acoustics with sufficient acoustically
Arrival/Reception absorptive materials to reduce the levels of noise and provide a more relaxing and
quiet guest experience.
Provide background music throughout the arrival and Reception areas to the Willow
Provide background music throughout the Cardio and Weight guest areas. Music
Stream Spa. Design the speaker layout to avoid causing the music to interfere with
selection for this area is independent from the rest of the Spa, and will include high-
the conversations between reception staff and arriving guests, while providing
energy, high fidelity stereo foreground music selections. Design the sound system
ambient aural accompaniment in this area. The control for this space is located
to have a buffer zone of speakers between this area and adjacent Spa areas to
behind the Reception Desk and is concealed from guests’ view.
minimize interference and distraction.
Corridors and Hallways Larger Aerobic Studios are provided with voice reinforcement over the built-in music
system speakers as well. Provide a wireless, head-worn sweat-resistant microphone
Provide ambient background music coverage throughout the corridors, hallways, and remote music system control for the aerobic instructor’s use. Provide local
and circulation areas connecting the various areas of the Spa. The intent is to music input from a variety of source device options.
provide accompaniment and to mask any extraneous sounds that may emanate
from treatment rooms. This also provides an aural cue to the guest inviting them to In the Weights area, and at the designated front of the cardio/aerobic machine area,
explore further into the Spa facilities. provide several large flat-panel televisions for guest viewing.
The controls for the ambient background music are integrated within the central Spa The controls for the Cardio/Aerobics and Weight areas will include both local
control system and may be adjusted from a staff-accessed panel. These panels are guest-accessible touch screen panels and be controlled from the central Spa
typically located in the back of house areas near the reception area. control system.

Yoga Studio Juice Bar/Café

The interior design of the Yoga Studio shall ensure that the space has enhanced Provide ambient background music throughout the guest areas of the Juice Bar.
acoustics with sufficient acoustical absorption to reduce reverberation and The music source selection is the same as the adjacent corridors and hallways, and
sound propagation; this is to provide a quiet, intimate, and reduced stress guest local volume controls are located behind the serving station for staff access only.
Yoga experience. This system shall also be controlled from the central Spa control system.
Spa Retail
The Yoga Studio is provided with sound system that includes ambient background
music as well as providing voice reinforcement over the built- in music system Provide ambient background music throughout the guest areas of the Retail Shops.
speakers. Provide a wireless, head-worn sweat-resistant microphone and remote The music source selection is the same as the adjacent corridors and hallways, and
music system control for the aerobic instructor’s use. Provide local music input the volume control and a local music source input is located behind the cashiers’
from a variety of source device options. stations for staff access only. This system shall also be controlled from the central
Spa control system.
The controls for the Yoga Studio will include both local guest-accessible touch
screen panels and be controlled from the central Spa control system.
Salon (styling, make-up, manicure, pedicure)
Relaxation Areas Provide ambient background music throughout the guest areas of the Salons. The
music source selection is the same as the adjacent corridors and hallways, and the
Provide a sound system to deliver low-level ambient background music throughout local volume controls for these systems are located behind the Cashier station for
the lounging areas. Provide a separate zone of volume control for each distinct area staff access only.
to permit making some more quiet than others. Only one music source can be
selected for all Relaxation Areas.
Lockers, Change Rooms
The interior design of the Relaxation Areas shall ensure that the space has enhanced
Provide a sound system to deliver low-level ambient background music throughout
acoustics with sufficient acoustical absorption to reduce reverberation and sound
the Lockers and Changing Rooms. The same music source is played throughout all
propagation; this is to provide a quiet, intimate, and reduced stress guest experience.
men’s and women’s’ Locker and Changing Room areas. The music controls for these
areas will be only from the central Spa control system.
The music controls for the Relaxation Areas will include both local guest- accessible
touch screen panels and be controlled from the central Spa control system.
The Men’s Relaxation Area and men’s M treatment rooms each are equipped with
wall-hung large flat-panel televisions for personal viewing. Provide headphone
The Men’s’ Relaxation Area will include a wall-mounted flat-panel television
listening capabilities for these displays.
equipped with wireless headphones for private viewing. There may also be smaller
personal televisions in this space, also equipped with headphones.

Lounge / Relaxation Areas The interior design of the Dry Treatment Rooms shall provide enhanced acoustics
and ensure that the room design and surface treatments to reduce sound
propagation and acoustically isolate the treatment rooms from each other and from
adjacent public spaces. The intent is to provide a quiet, intimate, and reduced stress
the Lounge / Relaxation Areas. Provide a separate zone of volume control for each
guest experience.
distinct area to permit making some quieter than others. Only one music source
can be selected for all of these areas.
Wet Treatment Rooms are not expected to have acoustically absorptive treatment,
but are also to be acoustically isolated from adjacent spaces.
The interior design of the Lounge / Relaxation Area shall ensure that the space has
enhanced acoustics and sufficient acoustical absorption to reduce reverberation
The controls for each Treatment Room will include both local staff/technician
and sound propagation; this is to provide a quiet, intimate, and reduced stress
accessible touch screen panels and be controlled from the central Spa control
guest experience.
system. Provide local music input from a variety of source device options.
The Men’s Relaxation Area is equipped with wall-hung large flat-panel televisions for
The men’s treatment rooms each are equipped with wall-hung large flat- panel
personal viewing. Provide headphone listening capabilities for these displays.
televisions for personal viewing. Provide headphone listening capabilities for
these displays.
Outdoor Spa Pools, Wet Lounge, and
Relaxation Areas 2. Spa Heart-of-House
Provide ambient background music throughout the outdoor Spa Pool, Wet Lounge,
and Outdoor Relaxation Areas. Each distinct area is an independent zone for control
Spa Director’s Offices
purposes. This sound system typically uses landscaping, rock, and planter type
Provide access to monitor all background and foreground music sources throughout
speakers. Special structures such as pergolas, cabanas, and gazebos require special
the Spa areas, as well as providing access to the Central Spa Music Server to develop
sound system treatment.
appropriate programming for the various channels of music.
The programming source and zone volume levels for this sound system are
controlled centrally; local outdoor controls are not anticipated. Staff Lounge
Treatment Rooms (Dry and Wet) Provide background music in the Staff Lounge with access to any channel of music
through a local control panel.
The Treatment Rooms each have independent stereo sound systems to provide
ambient background music from the central control system and from a variety of
local music program sources.

3. Fitness Centre Lockers, Change Room

Arrival, Corridors, and Hallways the Lockers and Changing Rooms. The same music source is played throughout all
men and women’s Locker and Changing Room areas. The music controls for these
Provide ambient background music coverage throughout the entry, corridors, areas will be only from the central control system.
hallways, and circulation areas connecting the various areas of the Fitness Centre.
The controls for the ambient background music are integrated within the central
Outdoor Pool Areas
Hotel background music control system and may be adjusted from a local control
Provide ambient background music throughout the Outdoor Pool and adjacent
panel in the supplies room.
Outdoor Activity Areas. Each distinct area is an independent zone for control
purposes. This sound system typically uses landscaping, rock, and planter type
Cardio, Weight, and Fitness Areas speakers. Special structures such as pergolas, cabanas, and gazebos require special
sound system treatment.
The cardio aerobic exercise machines are typically equipped with private televisions
for guest use. Provide a Centralized Television signal to each of the machine areas The programming source and zone volume levels for this sound system are
for this purpose. These may be located in floor boxes under or adjacent to each controlled centrally; local outdoor controls are not anticipated.
machine. Refer to the Fitness Centre architectural and Interior Design sections for
specific requirements.
The interior design should provide enhanced acoustics with sufficient acoustically
absorptive materials to reduce the levels of noise and provide a more relaxing and
quiet guest experience.
Provide background music throughout the Cardio and Weight guest areas. Music
selection for this area is independent from the rest of the Fitness Centre, and will
include high-energy, high fidelity stereo foreground music selections.
In the Weights area, and at the designated front of the cardio machine area, provide
several large flat-panel televisions for guest viewing.
The controls for the Cardio/Aerobics and Weight areas will include both local guest-
accessible touch screen panels and be controlled from the central control system.

11. Support Areas
Staff Dining Room

Provide background music throughout the seating areas of the Staff Dining Room.
Music style options may include both background and foreground music. The
interior design of the Staff Dining Room shall ensure that the room has sufficient
acoustical absorption to reduce reverberation and sound propagation; this is to
enhance personal conversations.
Provide several wall-hung television displays; integrate this system so that

the sound from the televisions may selectively be played over the music
system speakers.
Controls for the audio-visual system elements are located behind the serving line
and in a convenient location to allow adjustment by staff dining there. The controls
include music selection, music volume, television channel selection, and television
sound volume.

Design By Area Guide — Public Circulation
Outdoor
Main Corridors/ Logo and
Lobby/ Lobby Front Desk Elevator Public Circulation
TECHNOLOGY Entrance/
Seating and Concierge
Hallways/
Lobbies
Elevator Cabs
Washrooms and Activity
Sundry Retail
Porto Cochere Circulation Spaces
Areas
INFRASTRUCTURE
HSIA, Wireless         
HSIA, Wired  
AUDIO SYSTEMS
Background Music     note 4  note 4  note 5   

Live Music
Reinforcement (Small
Groups)
 note 6
DIGITAL SIGNAGE AND ELECTRONIC WAY-FINDING

Public Area Displays
(Way finding)    note 10
Amenity Promotional
Displays      
CONTROLS
Centralized Controls         
Local Controls 
Integration of Control
Systems with Lights,
Curtains, HVAC, etc.
        

Design By Area Guide — Food & Beverage Areas
Private Outdoor Specialty

Lobby Three Meal Specialty
TECHNOLOGY Dining Dining Chef Table Restaurant/
Lounge Bar Restaurant Restaurant
Rooms Terrace Bar
INFRASTRUCTURE
Central Television Signal    

HSIA, Wireless       
HSIA, Wired  
Acoustical Quality Enhancements     
AUDIO SYSTEMS
Background Music       
Foreground Music 
Local Inputs 
Live Music Reinforcement (Small Groups)  note 14  note 14 
Wall-Hung Flat Panel Displays  note 19  note 14

Amenity Promotional Displays
Concealed, Revealing Flat Panel Displays  note 14 

CONTROLS
Centralized Controls       
Local Controls      
Integration of Control Systems with Lights, Curtains, HVAC, etc.       

Design By Area Guide — Food & Beverage Areas
Gourmet Café Entertainment Pool Bar and Logo and Staff Dining
TECHNOLOGY
with Retail Bar Grill Sundry/Retail Room
INFRASTRUCTURE
Central Television Signal   

HSIA, Wireless     
HSIA, Wired 
Acoustical Quality Enhancements  
AUDIO SYSTEMS
Background Music     
Foreground Music  
Local Inputs 
Live Music Reinforcement (Small Groups)  note 14
Wall-Hung Flat Panel Displays  note 14  note 7 

Amenity Promotional Displays 
Concealed, Revealing Flat Panel Displays  note 14
CONTROLS
Centralized Controls    
Local Controls    
Integration of Control Systems with Lights, Curtains, HVAC, etc.    

Design By Area Guide — Meeting & Banquet Area
Smaller Larger Pre- Meeting Outdoor

Junior Board- Business
TECHNOLOGY Ballrooms Meeting Meeting Function Planners Event
Ballrooms rooms Centre
Rooms Rooms Areas Offices Areas
INFRASTRUCTURE
Avnet Tie Lines         

Central Television Signal          note 7
HSIA, Wireless         
HSIA, Wired         
Lightweight Banner Tracks    
Passive Rigging Points  
Retractable Lighting Support/Hang Points  
Projector Ports   
Acoustical Quality Enhancements      
Show Power  note 11  note 12 
Snakes 
Special Low-Noise HVAC 
Floor Boxes    
CONTROLS
Centralized Controls       
Local Controls      
Integration of Control Systems with Lights,
Curtains, HVAC, etc.      

Design By Area Guide — Meeting & Banquet Area
Smaller Larger Pre- Meeting Outdoor

Junior Board- Business
TECHNOLOGY Ballrooms Meeting Meeting Function Planners Event
Ballrooms rooms Centre
Rooms Rooms Areas Offices Areas
AUDIO SYSTEMS
Background Music       
Foreground Music     
Voice Sound Systems      
AV Input/output Connections       
Presentation Program Reinforcement   
Live Music Reinforcement (Small Groups)  
Audio Conferencing (Built-In)   
VISUAL DISPLAY SYSTEMS
Projector Screens (Built-In)    

Concealed, Revealing Flat Panel Displays 
DIGITAL SIGNAGE/ELECTRONIC WAY-FINDING
Public Area Displays (Way finding)  note 1  note 1  note 1  note 1  note 1  note 1
Amenity Promotional Displays (Note 1)
Door Side Displays  note 1  note 1  note 1  note 1  note 1  note 1

WEB CONFERENCING AND VIDEO TELECONFERENCING
Built-In Executive Quality 

Design By Area Guide —Spa & Fitness Areas
Cardio Outdoor
Arrival Corridors Treatment Lounge / Spa
and Yoga Juice Bar/ Locker Retail Spa Pools Staff
TECHNOLOGY Reception and
Weight Studio
Salon
Café Rooms
Rooms Relaxation
Shop Wet
Director’s
Rooms
Foyer Hallways (Wet & Dry) Area Office
Area Lounge
INFRASTRUCTURE
Central Television Signal  

HSIA, Wireless            
Acoustical Quality
Enhancement    
Floor Boxes 
AUDIO SYSTEMS
Background Music            
Foreground Music 
Local Music Source
Input   
AV Input/output
Connections
Voice Reinforcement note 3 note 3
VISUAL SYSTEMS
Wall-Hung Flat Panel
Displays  note 13
Personal Television
Displays note 2
CONTROL SYSTEMS
Centralized Controls             
Local Controls         
Integration of Control
Systems with Lights,
Curtains, HVAC, etc.
           

Notes
1. Wiring for way finding and meeting information display systems is standard;
displays are optional
2. In Fitness/Spa Areas will be equipped with personal televisions
3. Larger Aerobic Rooms are equipped with voice reinforcement and separate
music source systems.
4. Not on Guest Room floors.
5. Only in high rise hotels.
6. Varies according to programming.
7. Provide weatherproof connection for portable television.
8. Provide individual volume adjustment for each seating area.
9. Pre-wire for potential upgrades.
10. LCD’s in Elevator Cabs (required for Convention Class Hotels) and requires
cabling to be included in elevator traveller.
11. Include 400 Amp power panel (s).
12. Include 200 Amp power panel (s)
13. Included in Men’s Lounge and Locker Rooms and provide headphone hook-ups
in Men’s MVP Treatment Room with LCD TV’s.
14. As required by concept report.

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Audio Visual Systems

2 Accor Technical Document | Version 0 | June 2019

Terms & Definitions

3 Accor Technical Document | Version 0 | June 2019

Lower levels of background noise: refers to controlling the loudness of background

4 Accor Technical Document | Version 0 | June 2019

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3. Visual Display Systems

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Executive Quality Video Teleconferencing

Virtual, Hybrid, or Digital Events

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4. Public Circulation Areas

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Outdoor Circulation and Activity Areas

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5. Food & Beverage Venues

Provide background music throughout the seating areas of the restaurant.

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Provide a high-level background and foreground music system throughout the

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Logo and Sundry Retail Spaces

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17 Accor Technical Document | Version 0 | June 2019

Provide Projector Ports to support projectors serving each of the built-in

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Meeting Planners Offices

Outdoor Event Areas

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Anticipate a total AV equipment Room electrical load of at least two kilowatts.

21 Accor Technical Document | Version 0 | June 2019

Ease Of Use Provide commercial-duty, constant-voltage amplification to accommodate the

22 Accor Technical Document | Version 0 | June 2019

9. Electronic Signage & Wayfinding System Requirements

23 Accor Technical Document | Version 0 | June 2019

10. Spa & Fitness Centres

1. Branded Spas Cardio and Weight Areas

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Yoga Studio Juice Bar/Café

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3. Fitness Centre Lockers, Change Room

27 Accor Technical Document | Version 0 | June 2019

11. Support Areas

Staff Dining Room

Provide several wall-hung television displays; integrate this system so that

28 Accor Technical Document | Version 0 | June 2019

Design By Area Guide — Public Circulation

Background Music     note 4  note 4  note 5   

DIGITAL SIGNAGE AND ELECTRONIC WAY-FINDING

29 Accor Technical Document | Version 0 | June 2019

Design By Area Guide — Food & Beverage Areas

Private Outdoor Specialty

Central Television Signal    

Wall-Hung Flat Panel Displays  note 19  note 14

Concealed, Revealing Flat Panel Displays  note 14 

30 Accor Technical Document | Version 0 | June 2019

Design By Area Guide — Food & Beverage Areas