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To cite this article: Xuejiao Zhao & Hua Daniel Xu (2015) E-Government and Corruption:
A Longitudinal Analysis of Countries, International Journal of Public Administration, 38:6,
410-421, DOI: 10.1080/01900692.2014.942736
Hua Daniel Xu
Department of Political Science and Public Administration, Auburn University
at Montgomery, Montgomery, Alabama, USA
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Corruption remains a common governance concern for most countries, and the deployment
of information technology in the public sector can potentially increase the transparency of
government. This article reviews the past research on e-government and corruption at country
level, develops a comprehensive model, and utilizes a most recent longitudinal dataset from 80
countries for five selected years (2003–2010). Our panel data analysis suggests that the devel-
opment of e-government is correlated with lower levels of perceived corruption. In addition,
the perceived level of corruption is also related to several other factors including government
effectiveness, gender ratio, and government size.
INTRODUCTION and except for situations where corruption provides the only
solution to an important obstacle to development. (1967,
Corruption is one of the greatest challenges in the contempo- p. 427)
rary world. According to the Corruption Perceptions Index
2013, which scores 177 countries and territories on a scale Klitgaard (1988) contended that corruption reallocates
from 0 (highly corrupt) to 100 (very clean), no country has resources to the rich and powerful at the expense of the poor,
a perfect score, and two-thirds of countries score below 50 the rural, and the disadvantaged. Rose-Ackerman (1999)
(Transparency International, 2013). This indicates a seri- argued that corruption impedes investment and growth, and
ous, worldwide corruption problem. Commonly defined as developing countries are particularly at risk. Building on data
“the (mis)use of public office for private gain” (Bardhan, for up to 70 countries for the period 1980–1983, Mauro
1997, p. 1321; Svensson, 2005, p. 20; Treisman, 2000, p. (1995) showed that subjective indexes of corruption devel-
399), corruption retards economic development. Nye (1967) oped from Business International indices are negatively
identified several costs of corruption: waste of resources, linked with investment and economic growth.
instability, and reduction of governmental capacity. He also e-Government is widely believed to reduce corruption and
stated that: enhance transparency (Anderson, 2007; Cho & Choi, 2004;
DiRienzo, Das, Cort, & Burbridge, 2007; Kim, Kim, & Lee,
it is probable that the costs of corruption in less developed 2009; Kumar & Best, 2006; Pathak & Prasad, 2006; Shim
countries will exceed its benefits except for top level corrup- & Eom, 2008; Tolbert & Mossberger, 2006). According
tion involving modern inducements and marginal deviations to the United Nations Division for Public Economics and
Public Administration (UNPA) and the American Society
for Public Administration (ASPA), e-government is defined
Correspondence should be addressed to Dr. Hua Daniel Xu, Auburn
University at Montgomery, Department of Political Science and Public as “utilizing the Internet and the world-wide-web for deliv-
Administration, P.O. Box 244023, Goodwyn Hall, Montgomery, AL 36124, ering government information and services to citizens”
USA. E-mail: xudaniel@gmail.com (2002, p. 1). The potential benefits of e-government are
E-GOVERNMENT AND CORRUPTION 411
manifold: improved transparency, account-ability, and access “not only imperfect but skewed in favor of the agent” (Moe,
and increased trust in government. Moreover, it promotes 1984, p. 756). This information asymmetry can result in
democratization by increasing the public’s involvement in adverse selection, moral hazard, and corruption. Therefore,
the political process and increase the transparency of the the principal needs to control the agent and narrow the
administrative process (Xu, 2012). information gap.
Despite an extensive body of studies on the anticorrup- e-Government can alleviate agency problem: it helps
tion effect of e-government, most of them are case studies. monitor public employees’ performance and also provides
Although progress has been made to understand the relation- citizens with the access to the communications with govern-
ship between e-government and corruption, most of these ment agencies. With rules and procedures being standard-
studies are descriptive and theoretical and therefore lack ized, e-government minimizes the discretion and opportuni-
external validity. Utilizing Hausman–Taylor estimator, one ties for arbitrary action (Bhatnagar, 2003). It also “increases
technique of panel data analysis, this article attempts to chances of exposure by maintaining detailed data on trans-
add to the current literature on corruption by constructing actions, making it possible to track and link the corrupt
a larger and newer panel dataset and testing the relationship with their wrongful acts. By making rules simpler and
between perceived corruption and e-government readiness. more transparent, e-government enables citizens and busi-
This study also explores other determinants of corruption, nesses to question unreasonable procedures” (Bhatnagar,
such as the level of development, growth rate, government 2003, p. 30). Tolbert and Mossberger (2006) further contends
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size, political system, voice and accountability, political sta- that e-government helps increase citizen trust in govern-
bility, government effectiveness, regulatory quality, rule of ment through two approaches: the entrepreneurial approach
law, level of urbanization, female leader ratio, population, and the participatory approach. The entrepreneurial approach
education, and religion. Based on a panel data of 80 countries stems from the new public management reforms: reinvent
for the years 2003, 2004, 2005, 2008, and 2010, we found government into an institution that is customer driven, ser-
that there is a positive and significant relationship between vice oriented, effective, and efficient (Chadwick & May,
e-government and the Corruption Perceptions Index. 2003; Osborne & Gaebler, 1992). E-government provides
The remainder of this article is organized as follows. a flexible and convenient way for government customers,
The first part provides a concise review of recent research who can access government anytime and experience “one-
focused on the anticorruption effect of e-government. In the stop shopping” for information and services (Tolbert &
second part, we will outline the research methods and data Mossberger, 2006, p. 357). The other approach, the par-
sources. Finally, we will present the results of our research ticipatory approach, regards information technology as the
and compare them with previous studies. most important tool for establishing a more participatory
democracy and enhancing trust in government. The post-
ing of legislation, agendas, policies, and contact information
makes government more transparent, and citizens become
LITERATURE REVIEW more knowledgeable about government and political issues.
Moreover, with the emergence of new social networking
Theoretical Background: Principal–Agent Theory technologies, e-government may “aid in the process of
Principal–agent theory is one of the most important theories democratization and may even catalyze the democratizing
shedding lights on the relationship between e-government process, as seen in some Middle Eastern countries” (Xu,
and corruption (Norris & Moon, 2005). Agency theory 2012, p. 915).
is able to help explore how information technology can Overall, e-government is recognized as “a tool to reinvent
“change the principal–agent relationship and improve the the public sector by transforming internal government work
quality of management and control” (Norris & Moon, 2005, processes and external relationships with citizens” (Shim
p. 66). In the principal–agent relationship, the principal “con- & Eom, 2008, p. 299). That is, internally, e-government
siders entering into a contractual agreement with another, can reduce arbitrary human intervention and monitor pub-
or the agent, in the expectation that the agent will subse- lic employees’ behavior. Externally, e-government can foster
quently choose actions that produce outcomes desired by the relationships with citizens and increase the transparency of
principal” (Moe, 1984, p. 756). While the principal usually the administrative process (Shim & Eom, 2008).
has authority or responsibility, the agent possesses knowl-
edge and expertise. However, the interests of the principal
Prior Research on e-Government and Corruption
and the agent are not always the same. According to Moe,
“the agent has his own interests at heart, and is induced There is a growing body of studies on the relationship
to pursue the principal’s objectives only to the extent that between e-government and corruption (Anderson, 2007; Cho
the incentive structure imposed in their contract renders & Choi, 2004; DiRienzo et al., 2007; Kim et al., 2009;
such behavior advantageous.” (1984, p. 756). Moreover, the Kumar & Best, 2006; Pathak & Prasad, 2006; Shim &
information about the agent’s actions and performance is Eom, 2008; Tolbert & Mossberger, 2006). Most of them
412 ZHAO AND XU
are case studies, or other types of qualitative studies. These not only lead to savings in time, cost, and effort, but also
case studies, however, provide compelling evidence that have the potential for reducing opportunities for corrup-
e-government plays a vital role in reducing corruption. tion. Unfortunately, the program was not able to continue
There are several case studies worthy discussion. Cho and after over 1 year of successful operation. Kumar and Best
Choi (2004) conducted a case study of the “OPEN” sys- suggested that
tem (Online Procedures ENhancement for civil application)
adopted by the Seoul Metropolitan Government (SMG) as the main opposition to the delivery of e-government services
a reform measure to combat corruption. The OPEN system through the kiosks came from some taluk and village level
is a web-based Internet service to transact civil applica- officials, who perceived a threat to their role, authority, and
tions for permits, registrations, procurements, contracts, and influence in the community if they lost their traditional con-
approvals. The online transaction of civil application cases tact with the villagers applying for these services. (2006,
p. 10)
eliminates the necessity for personal or telephone contact
between the applicants and the city officials handling the
With e-government services, the kiosk operator assumed the
applications and thus reduces the opportunities for compro-
role of a facilitator, reducing the intermediate channels of
mising deals between the two parties. Both the citizens who
communication in the government hierarchy (village admin-
used the system and the city officials who were involved
istrative officer, revenue inspector, and Taluk office), thus
in managing the system tended to have favorable opinions
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(around 100 observations). Although these studies used of political regime, Sun and Johnston (2009) suggested that
cross-country data, few of them are longitudinal studies. the corruption-checking benefits of democracy depend criti-
Take the study of Shim and Eom (2008) for instance, they cally upon economic development. Besides political regime,
used cross-country data from 127 countries, but their study government size also influences corruption level. It seems
is only based on 1 year’s data. likely that rent-seeking opportunities will be more abundant
the greater the size of the public sector (Fisman & Gatti,
2002). If a significant proportion of goods and services are
Research Questions and Hypotheses
purchased by government, there will be many more govern-
Before the advent of e-government, researchers have sug- ment contracts for which bribes might be offered. Political
gested a multiplicity of other factors influencing the level stability may be another factor of the prevalence of cor-
of corruption. These factors are categorized into four groups ruption. However, the direction of the effect of political
in the following discussion: economic factors, political and stability on corruption is uncertain (Treisman, 2000). While
governmental factors, demographic factors, and cultural fac- the extended tenure arising from political stability may pro-
tors. These points will also be used as building blocks in vide public officials more time to build long-term relation-
establishing a comprehensive model of corruption in this ships with potential suppliers of bribes, political instability
study. may put high pressure on people to do anything possible in
order to protect their social status and property—including
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relationship between education and the level of corruption. ranges from 0 to 10, where a 10 signifies an entirely clean
Education not only fosters a sense of nationalism, but also country while 0 equals a country where business transactions
raises the public’s awareness of their rights to the services of are entirely dominated by kickbacks, extortion, etc.
the bureaucrats (Ali & Isse, 2003). Thus, the higher the level This study adds to the current literature by utilizing
of education, the lower the level of corruption in a country. a newer and larger panel data of 80 countries for the
years 2003, 2004, 2005, 2008, and 2010. Combining the
Cultural factors time series of cross-section observations, panel data give
“more informative data, more variability, less collinearity
Another common explanation of differential corruption is among variables, more degrees of freedom and more effi-
that culture is very different in countries (Bardhan, 1997; ciency” (Badi.H. Baltagi, 1995, pp. 3–6). Panel data also
Brunetti & Weder, 2003; Park, 2003). What is regarded allow controlling for individual unobserved heterogeneity.
in one culture as corrupt may be considered as a part of Since unobserved heterogeneity is the main problem of non-
routine transaction in another (Bardhan, 1997). One of the experimental research, this advantage is especially useful.
most cited cultural factors is religion (Chang & Golden, Moreover, “by studying the repeated cross section of obser-
2007; Herzfeld & Weiss, 2003; La Porta, Lopez-de-Silanes, vations, panel data are better suited to study the dynamics
Shleifer, & Vishny, 1999; Paldam, 2001; Persson, Tabellini, of change” (Gujarati 2003, p. 638). So, panel data anal-
& Trebbi, 2003; Treisman, 2000). Culture is “a nebulous ysis can not only enhance the quality and quantity of
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concept defying quantification, but reasonably good statis- data, but also can track the changes in corruption levels
tics exist for the cross-country pattern of religion, which may in different countries over time. First, a fixed-effect model
be seen as (one of) the pillar(s) of culture” (Paldam, 2001, (Model 1, without considering e-government) is employed.
p. 383). The existence of religion data might be one of the Then, a random-effect model (Model 2, without consider-
reasons why religion is always regarded as a proxy for cul- ing e-government) is employed. While the fixed-effect model
ture. Many researchers reported that countries with a higher assumes that the unobserved heterogeneity is correlated with
proportion of Protestants tend to have lower corruption level the explanatory variables, the random-effect model does not.
(Chang & Golden, 2007; La Porta et al., 1999; Paldam, 2001; In order to demonstrate the effect of e-government on cor-
Treisman, 2000). ruption, a fixed-effect model (Model 3) and a random-effect
model (Model 4) are employed again, taking e-government
into account this time. The Hausman test is employed
DATA AND METHODS to choose between the random-effect and the fixed-effect
model. It turned out that the fixed-effect model is pre-
Exploring the link between e-government and corruption is ferred. However, the fixed-effect estimator does not allow
the major focus of this study. Based on the literature review estimating coefficients of time-invariant variables (Badi.H.
and the availability of data, a model of corruption is devel- Baltagi, 1995; Hsiao, 2003), such as religion. Following
oped, including e-government readiness, income, growth Elbahnasawy and Revier (2012), the Hausman–Taylor esti-
rate, government size, regime type, voice and accountabil- mator (Model 5) is employed. The Hausman–Taylor estima-
ity, political stability, government effectiveness, rule of law, tion is not an “all or nothing choice of correlation between
female ratio, level of urbanization, education, and religion. the individual effects and the regressors” (Badi H. Baltagi,
The dependent variable is level of corruption, which is mea- Bresson, & Pirotte, 2003, p. 361). In this approach, some
sured as the Corruption Perceptions Index developed by regressors are regarded as correlated with the unobserved
Transparency International. Transparency International is a country-specific effects and hence endogenous, while oth-
global civil society organization leading the fight against cor- ers are independent of the random individual effects and
ruption. Combining surveys and assessments of corruption therefore exogenous (Elbahnasawy & Revier, 2012). It com-
from a variety of reputable institutions, the index measures bines the advantages of both fixed-effect and random-effect
the perceived levels of public-sector corruption in countries model. The equations for the five models are specified as
worldwide. The reason why the index is based on perceptions follows:
is that there is no meaningful way to assess absolute levels of
corruption in countries or territories. Collecting reliable data
on corruption through traditional survey techniques is prob- CORRPit = β0 + β1 RGDPit + β2 GDPGRit + β3 REGTYit
lematic because corruption is illegal, and respondents may
+ β4 GOVSit + β5 VOICEit + β6 POLISTit
choose to misreport or not report at all for various reasons
(Seligson, 2002). After all, the Corruption Perceptions Index + β7 GOVEFit + β8 REGUit + β9 LAWit
is the most widely used measure of corruption (DiRienzo
et al., 2007; Elbahnasawy & Revier, 2012; Husted, 1999; + β10 FEit + β11 FELit + β12 URBit + β13 EDUit
Seligson, 2002; Shim & Eom, 2008). One thing that needs
additional attention is that the Corruption Perceptions Index + β14 POPit + β15 RELIi + ai + uit (1)
E-GOVERNMENT AND CORRUPTION 415
TABLE 1
Variables
Country corruption level CORRP Corruption Perceptions Index (from 0 to 10). A score of 10 equals an Transparency International
entirely clean country while 0 equals a country where business
transactions are entirely dominated by kickbacks, extortion, etc.
Real GDP per capita RGDP Real GDP per capita (constant 2000 US$). GDP per capita is gross World Bank World Development
domestic product divided by midyear population. GDP is the sum Indicator (WDI)
of gross value added by all resident producers in the economy
plus any product taxes and minus any subsidies not included in the
value of the products. It is calculated without making deductions
for depreciation of fabricated assets or for depletion and
degradation of natural resources. Data are in constant US dollars.
GDP growth rate GDPGR Annual percentage growth rate of GDP at market prices based on World Bank World Development
constant local currency. Aggregates are based on constant Indicator (WDI)
2000 US dollars.
Regime type REGTY POLITY2 is a modified version of the POLITY variable added in Polity IV Project
order to facilitate the use of the POLITY regime measure in
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(Continued)
E-GOVERNMENT AND CORRUPTION 417
TABLE 1
(Continued)
Education outcomes EDU School enrollment, secondary (% gross). World Bank World Development
Indicator (WDI)
Religion RELI The percentage of population that is religiously unaffiliated as of PEW research center (The Global
2010. Religious Landscape Report)
The level of e-government EGOV E-government index. E-government is defined as the use of ICT and United Nations E-Government
its application by the government for the provision of information Development Database
and public services to the people. The aim of e-government
therefore is to provide efficient government management of
information to the citizen; better service delivery to citizens; and
empowerment of the people through access to information and
participation in public policy decision-making.
Sources: Polity IV Project (http://www.systemicpeace.org/polity/polity4.htm); The PEW Forum on Religion and Public Life (http://www.pewforum.
org/global-religious-landscape.aspx)l; Transparency International (http://www.transparency.org/research/cpi/); United Nations E-Government Development
Database (http://unpan3.un.org/egovkb/datacenter/CountryView.aspx); World Bank World Development Indicator (http://data.worldbank.org/indicator);
Worldwide Governance Indicators (http://data.worldbank.org/data-catalog/worldwide-governance-indicators).
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TABLE 2
List of Countries in the Sample
High income Upper middle income Lower middle income Low income
(≥$12,476) ($4,036–$12,475) ($1,026–$4,035) (≥$1,025)
middle-income countries, 21 lower middle-income coun- countries generally have better resources and infrastructure
tries, and 9 low-income countries.5 A higher proportion of for assembling and publishing national data.
high-income countries are included mainly because these
RESULTS AND DISCUSSIONS the fixed- and random-effect models, we ran a Hausman test
where the null hypothesis is that the preferred model is the
Tables 3 and 4 present the summary statistics and a corre- random-effect model. It basically tests whether the individ-
lation matrix of the variables. Table 5 presents the results ual country-specific effects are correlated with the regres-
of the estimation. Columns (1) and (2) show the results of sors. The null hypothesis assumes they are not. The value of
the fixed-effect model and the random-effect model with- the Hausman test’s Chi-squared statistic was 53.39, reject-
out taking the effect of e-government into account. Columns ing the null hypothesis even at the 1% significance level.
(3) and (4) demonstrate the results of the same fixed-effect As a result, the Hausman test suggests choosing the fixed-
model and the random-effect model with the variable of effect model. However, the fixed-effect models were unable
e-government. In either case, the R2 of the random-effect to estimate the coefficients of time-invariant variables: reli-
model is higher than that of the fixed-effect model due to gion (see Columns (1) and (3)). Therefore, we resort to the
the dummy variables for country and years. However, in Hausman–Taylor model where “some of the regressors are
Model 3 (Column 3), the coefficient of e-government has correlated with the individual effects” (emphasis in original;
the expected positive sign and is significant at conventional Badi H. Baltagi et al., 2003, p. 361). However, it is difficult
significant levels, indicating that there is a positive relation- to identify which of the regressors should be viewed as corre-
ship between e-government and the Corruption Perceptions lated with the unobserved country-specific effects and which
Index. Which model should we choose? To decide between should be considered exogenous. Following Elbahnasawy
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TABLE 3
Summary Statistics
TABLE 4
Correlation Matrix of the Variables
CORRP RGDP GDPGR GOVS REGTY VOICE POLIST GOVEF REGU LAW URB FE FEL POP EDU RELI EGOV
CORRP 1.000
RGDP 0.859 1.000
GDPGR −0.404 −0.413 1.000
GOVS 0.547 0.468 −0.327 1.000
REGTY 0.429 0.379 −0.311 0.113 1.000
VOICE 0.826 0.733 −0.420 0.417 0.783 1.000
POLIST 0.773 0.618 −0.325 0.469 0.420 0.768 1.000
GOVEF 0.948 0.838 −0.402 0.541 0.485 0.857 0.761 1.000
REGU 0.916 0.799 −0.415 0.515 0.539 0.878 0.775 0.952 1.000
LAW 0.946 0.831 −0.384 0.553 0.454 0.855 0.808 0.964 0.942 1.000
URB 0.595 0.557 −0.214 0.291 0.258 0.506 0.396 0.569 0.589 0.517 1.000
FE 0.190 0.086 −0.341 0.122 0.507 0.386 0.231 0.229 0.249 0.169 −0.010 1.000
FEL 0.499 0.397 −0.237 0.349 0.286 0.464 0.430 0.455 0.410 0.414 0.199 0.263 1.000
POP −0.014 0.064 −0.010 −0.136 0.060 0.054 −0.082 0.054 −0.003 0.062 −0.165 −0.045 −0.069 1.000
EDU 0.739 0.679 −0.365 0.472 0.432 0.713 0.572 0.774 0.793 0.733 0.734 0.114 0.289 −0.017 1.000
RELI 0.423 0.394 −0.217 0.317 0.196 0.385 0.443 0.439 0.431 0.421 0.274 0.269 0.321 0.141 0.391 1.000
EGOV 0.848 0.837 −0.423 0.454 0.524 0.802 0.609 0.873 0.871 0.829 0.701 0.255 0.400 0.027 0.831 0.462 1.000
E-GOVERNMENT AND CORRUPTION 419
TABLE 5
Estimation Results
and Revier (2012), we checked the statistical significance GDP per capita is positive and significant at the 0.1% level
of the difference between the fixed-effect and random-effect in the random-effect models (Model 2 and Model 4).
coefficients for every explanatory variables, which is avail- Among political and governmental factors, the coeffi-
able in the results of the Hausman test. If the difference is cients of government size, voice and accountability, and
significant, then that variable will be regarded as endogenous government effectiveness are significant. The coefficient of
in the Hausman–Taylor procedure. In our study, time-varying voice and accountability is .3276, indicating that the higher
explanatory variables treated as endogenous are per capita the level of perceived freedoms of expression and the press,
GDP, growth rate, government size, regime type, regulatory the lower the level of perceived corruption in a country.
quality, level of urbanization, female leader ratio, popula- This is consistent with the findings of Brunetti and Weder
tion density, and education. And time-varying explanatory (2003). As to government effectiveness, it reduces perceived
variables treated as exogenous are voice and accountabil- corruption significantly. Holding everything else constant,
ity, political stability, government effectiveness, rule of law, one standard deviation increase in perceived government
female ratio, and e-government. effectiveness reduces the index of perceived corruption by
Surprisingly, according to the results of the Hausman– .62. Moreover, the coefficients of government effectiveness
Taylor estimation, the economic factors (real GDP per capita are consistently positive and significant at the 0.1% signifi-
and income growth rate) are not significant. However, real cance level in all the five models. So its effect on perceived
420 ZHAO AND XU
corruption is extremely strong. Unexpectedly, there is a posi- we utilized the Hausman–Taylor estimator which is able to
tive and significant relationship between government size and regress on both time-varying and time-invariant variables.
perceived corruption, which means that the large size of gov- The estimation result confirmed our central hypothesis: there
ernment is correlated with less corruption. The sign is not is a positive and statistically significant relationship between
what we have hypothesized. The creation of a large govern- e-government readiness and the Corruption Perceptions
ment is essential to meet the needs of public service and does Index. That is, the higher the level of e-government readi-
not necessarily lead to more corruption. Regarding the rule ness, the higher the level of cleanness and transparency in
of law, it is statistically significant at the 0.1% significance a country. Besides e-government readiness, other significant
level in Model 2 and Model 4, but it turned insignificant determinants of corruption in this study include government
in the Hausman and Taylor model. The political system size, voice and accountability, government effectiveness, and
does not seem to influence perceived corruption. The coef- female ratio. Further studies are needed to explore the prac-
ficient of political system is statistically insignificant in all tical steps to fight against corruption. Another limitation of
the five specifications, though the sign is what is expected. our research is the sample selection. Having a more repre-
Other political and governmental factors, political stability, sentative sample that mirrors the composition of the world
and regulatory quality do not have a statistically significant can increase the inferential power of the study for more less
impact on corruption, either. developed countries.
Female ratio, one of the demographic factors, has a The results of our research also suggest that the pro-
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positive and significant relationship with corruption. The motion of e-government through policy initiatives can be
coefficient of female ratio is .33520, suggesting that each effective in reducing corruption. It will be more effective
standard deviation increase in the proportion of women in when combined with measures to enhance government effec-
the population reduces perceived corruption by .3352 of a tiveness and rule of law. Nevertheless, the efforts in investing
point. This is largely consistent with what Swamy et al. e-government ultimately depend on the willingness of a
(2001) found: women are less involved in bribery. However, government to increase transparency.
the female leader ratio, indicated as the proportion of seats
held by women in national parliaments, is insignificant in the
Hausman–Taylor estimation. Similarly, there is no signifi-
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