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COMMUNICATION IN AN ORGANIZATION
Presented By:
Amit Kumar
Anas.O.M
Shwetha. J
Srinivas Reddy
IIPM SS 11-13 i(A2) Titto.K.S 1
What is communication?
And
And
Employees
Customers
Competitors
Prospects
Partners
Press/Analysts
Employees
Customers
Competitors
Prospects
Partners
Press/Analysts
IIPM SS 11-13
11 i(A2)
Now how complicated does it look ?
Formal Communication
Chain of command
Written word
Representative system
Informal Communication
Gossips
Grape vine talks
Chit chats
• Vertical Communication
» Upward Communication
» Downward Communication
• Diagonal Communication
IIPM SS 11-13 i(A2) 16
Upward communication
Upward communication -the process whereby the
ideas, feelings, and perceptions of lower-level employee are
communicated to those at higher levels in the organization.
Functions: