User guide Additional support resourc

The user guide includes printer usage and trouble h t ·nform at1 on It is available For HP's all-inclusive help for the . es
s oo ing 1 · the QR code printer. go to ., _. . ...
on the printer CD and on th e web:
Solve problems
1. ,i
Go to "" 1\'W hp con1 'c;u:;:,cC'' t '1 1.1.
.
· rerif pron1p ted to. and then click
~ t1 xa,
z. Select the approp riate language. select t t1e pnn Find advanced config uration instructions
User Guides . Download software updates
Join suppo rt forum s
Check for firmware updates Find warranty and regulatory inform ation
1. Gu to ,, 1 ,,. ' ~ ,"' ' ' '' l l, Access mobile printin g resour ces
Sd,'d-the pnntl'f 11µH,111.i r,,<J to. ,1nd then cl1d. Softwa
re and Drivers.
3. Sl'!t', t we ,1pP1,1t111g SV5tem. and click th e Next button .
<J 5ek, t Flrmwc1rt? . ,md clicl-. the Download button.

(< t >) Wireless connection setup troubleshooting

NOT£: Only ::.4 GH z band is supported.
Venrv that the printe1 is within the range of the wireles
r\ USS rable might be required for temporary s netwo rk. For most networks the · t
conne cti on between the printer and th~ cor:;1~ · .
connec t the USB cable until promp ted to do so. er ;ust be w1~h1n 30 m_ (100 ft) of th_e wireles s access
point
u er. o ensure t at the wireless setup information synchro (wireless router).
nizes correctly, do not

If your router supports Wi-Fi Protected Setup (WPS)

mode, try to connect through this mode:
1. Press the WPS ,t
button on your router .
Within tv,10 m inutes press
the Ready <.!) LEO start andghold thew t
blinkin togeth er. ire ess ''* button on the printer
·
control panel for at least three seconds. and
3. Wait while the printer autom ati cally establi she th
then release the button. The Wirelec:.s'''\.ill~
blinkin g and remain s on. s t k ·
e ne wor connec tion. It takes up to two minute
· s. When the network connection is established. the
Wireless ,,, LED stc:
c\ . Continue to ·'Download and install the software."

Check the Wireless LED status from the printer

control panel:
l. If the Wireless ''' LED is off. it means that the wireles
s connection is not established.
a.
Press the Wireless •1•
button on the printer control panel.
b. After the Wireless •1•
LED starts blinking , continue to "Download and install
the software." When the network connection is establi
blinkin g and remains on . shed, the Wireless •1•
LED stc:J
2. If the Wireless 41• LED is on, it means that the wireles
s connection is established .
a. Check the ne twork name (SSID) info on the Config
uration Report/Network Summary: Press and hold
the Resume/Cancel l!l\x button until the Power/ Read\.
starts bl inking. Af ter you release the Resume/Canc
el l!'.l\x button, the Configuration Report/Network Summ (!) Lc::-
b. t-l ake sure t he compu ter is connected to the same ary prints.
wireless network to which you are connecting the
printer.
c. Cont inue to " Down load and install the softwa
re ."
•r•
3. If th e Wireless LED is blinkin g, it means that the
wireless connection is not established.
a. Rest art t he printe r and the router .
b. Manu ally conne ct the p rinter to your wireless
netwo rk. Use Wi-Fi Protected Setup (WPS) to conne
ct the printe r if the router supports WPS. or contin
n e>-t s tep . ue to i.
c. Unins tall and reinst all the HP softwa re, and then
continue to "Download and install the software ."

If the problem still persists, then follow these steps to

restore the network settings:
1. Remo ve the USB cable from the printer.
2. Press an d hold t he Wirele ss
. d h p
•r•
button on the printe r contro l panel for 20 second
,1, LED start blinking togeth er releases.the Wirele ss,,, button .1he pnnter
. .
3. When th e Att ention ..:1. LED an t e ower \,;,/ restar ts autom atic.a\\~.
,
When t h e Ready (!) LED is on, cont inue to "
Down load and instal l the softwa re."

0 Wireless printing
For more information on wirele ss printin g and wireless
setup, go to :. :.\'- ,.. , .-:~''"'"' c - .• ' \? es::;spri r• nq.