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Back up all data before proceeding.

Quit Safari if it’s running. Then select


           ▹ Force Quit…
from the menu bar. A small window will open with a list of running applications.
Safari may appear in that list, even though you quit it. If so, select it and press
return. Close the window.
Step 1
If Adobe Flash Player is installed, select
           ▹ System Preferences… ▹ Flash Player ▹ Advanced ▹ Delete All...
In the sheet that opens, check the box marked
          Delete All Site Data and Settings
then click Delete Data. Close the preference pane.
Hold down the option key and select
          Go ▹ Library
from the Finder menu bar. Delete the following items from the Library folder (some
may not exist):
          Caches/com.apple.Safari
          Caches/com.apple.Safari.SearchHelper
          Caches/com.apple.SafariServices
          Caches/com.apple.WebKit.PluginProcess
          Caches/com.apple.WebProcess
          Caches/Metadata/Safari
          Preferences/com.apple.WebKit.PluginHost.plist
          Preferences/com.apple.WebKit.PluginProcess.plist
          Saved Application State/com.apple.Safari.savedState
Leave the Library folder open. Try Safari again. If the problem is solved, stop here.
Close the Library folder. If you still have a problem, continue.
Step 2
Restart the computer in safe mode. Certain caches maintained by the system will
be rebuilt.
Safe mode is much slower to start up than normal.
When the login screen appears, restart as usual (not in safe mode) and test.
There's no need to log in while in safe mode.
Note: If FileVault is enabled in OS X 10.9 or earlier, or if a firmware password is
set, or if the startup volume is a software RAID, you can’t start in safe mode. In that
case, ask for instructions.
Step 3
If Safari still doesn’t work, quit, go back to the Finder, and move the following items
from the open Library folder to the Desktop (again, some may not exist):
          Cookies/Cookies.binarycookies
          Internet Plug-Ins
          Preferences/ByHost/com.apple.Safari.*.plist
          Preferences/com.apple.Safari.Extensions.plist
          Preferences/com.apple.Safari.LSSharedFileList.plist
          Preferences/com.apple.Safari.plist
          Preferences/com.apple.WebFoundation.plist
          PubSub/Database
          Safari
          SyncedPreferences/com.apple.Safari.plist
Here, "*" stands for a long string of letters, numbers, and dashes.
Note 1: You are not moving the Safari application. You’re moving a folder named
“Safari.”
Note 2: This step will remove your Safari extensions, if any, and their settings. If
you choose to reinstall them, do so one at a time, testing each time to make sure
you haven’t restored the problem.
Try again. Your settings and bookmarks will be lost. The default set of bookmarks
will be restored. Delete them all.
If Safari is now working normally (apart from the lost settings), look inside the
“Safari” folder on the Desktop for a file named “Bookmarks.plist”. Select
          File ▹ Import Bookmarks...
from the Safari menu bar. Import from that file. Recreate the rest of your Safari
settings. You can then delete the items you moved to the Desktop.
If the issue is still not resolved, quit Safari again and put all the items you moved to
the Desktop back where they were, overwriting the newer ones that may have
been created in their place. You don’t need to replace the files you deleted in Step
1. Stop here and post again.
If you don’t like the results of the last step, you can undo it completely by quitting
Safari and restoring the items you moved or deleted in that step from your backup,
overwriting any that were created in their place.

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