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CHAPTER III
METHODOLOGY III.2. DATA SOURCE
and using online questionnaires. The respondents were comprised of Have you enjoyed the facilities at NAIA terminal 2?
the people who had been able to use NAIA and other international
airports.
YES
SOMETIMES
COMPUTATION OF TOTAL SURVEY RESPONDENTS
NO
MAX. PASSENGER PER DAY = 25,000
MARGIN OF ERROR = 8%
FORMULA = N% 1+Ne2
25, 000 / 1 + 160 Fifty Six Percent (56%) of the 155 passengers have not
25, 000 / 161 enjoyed the facilities of the said airport, while thirty-one % (31%) of
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them appreciates all the facilities. The remaining 13% have enjoyed it upgraded. The site’s natural ventilation was also cited as an area that
What facilities need improvements? percentage of respondents also pointed out the inconceveniences in
restaurants.
YES MAYBE
Forty four percent (44%) of the respondents said that the lobby
and departure area should be improved due to the inconveniences in Figure 2.3 Percentage of respondents who were asked about NAIA coping with other
international airports
accomodations (e.g. lack of chairs, entertainment, etc.) Twenty-two Seventy- two percent (72%) said that Ninoy Aquino
(22%) of the respondents said that the comfort rooms also need to be International Airport cannot cope up with any other international
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airports because of the lack in facilities, while seventeen percent facilities, while twelve percent (12%) said otherwise. The remaining
(17%) stood neutral and said that they do not want to compare NAIA six percent (6%) were not sure.
YES
MAYBE
NO
Figure 2.4 Percentage of respondents who were asked about NAIA being one of the worst airports in
Asia
two percent (82%) of the interviewers said that the Ninoy Aquino