Ao 23 Arta 2020 04 Compliance Form 1

ADMINISTRATIVE ORDER NO.
23 COMPLIANCE REPORT TEMPLATE
(1) NAME OF DEPARTMENT: DEPARTMENT OF ENVIRONMENT AND NATURAL RESOURCES

(2) SUBMITTED UPDATED CITIZEN’S CHARTER TO ARTA ON JULY 25, 2020: [ ] YES [ ] NO
(3) LIST OF ALL FRONTLINE SERVICE AND CORRESPONSING LEGAL BASIS
LEGAL BASIS OFFICE/AGENCY REGULATIONS
Other
GOVERNMENT
Governing Law(s) Date of Issuances/Policies it
SERVICE Specific Provision in the Governing Law(s) as Basis2 Issuance/Policy Title
Number and Short Title1 Effectivity Effectively
Repeals/Amends
CENTRAL OFFICE
ADMIN AND
FINANCE
CO-AF-01.Issuance of
Certification of No
Records/Appeal/Motion
for Reconsideration, etc.
CO-AF-02.Document
Authentication for
General Circulation
Documents
CO-AF-04. Processing COA Circular 2009-001 3.0 SUBMISSION AND REVIEW PROCESS 3.1 Contracts 3.1.1 Within five (5)
as to Availability of RE: Submission of copy of working days from the execution of a contract by the government or any of its
Funds of Purchase Order government contracts, subdivisions, agencies or instrumentalities, including government-owned and
(PO), Job Order (JO), purchase orders and their controlled corporations and their subsidiaries, a copy of said contract and each of all
Contract of Service supporting documents to the documents forming part thereof by reference or incorporation shall be furnished
(COS) and other the COA to the Auditor of the agency concerned. In case of agencies audited on an
Contracts engagement basis, submission of a copy of the contract and its supporting
documents shall be to the Auditor of the mother agency or parent company, as the
case may be.
3.2 Purchase Orders 3.2.1 A copy of any purchase order irrespective of amount, and
each and every supporting document, shall, within five (5) working days from
issuance thereof, be submitted to the Auditor concerned. Within the same period,
the Auditor shall review and point out to management defects and/or deficiencies, if
any, in the same manner provided in the second and third sentences of item 3.1.4
hereof
CO-AF-05-06- COA Circular 2012-001
07.Processing of dated June 14, 2012
Payment of Claims (Revised Guidelines and
Documentary
1
Number and Short Title of the governing law which mandates and gives power to the agency or LGU to regulate and/or offer the service
2
Cite section number and quote provision identified in the governing law
Page 1 of 97
ADMINISTRATIVE ORDER NO. 23 COMPLIANCE REPORT TEMPLATE

Other
GOVERNMENT
SERVICE Specific Provision in the Governing Law(s) as Basis Issuance/Policy Title
Number and Short Title Effectivity Effectively
Repeals/Amends
Requirements for Common
Government Transactions)
CO-AF-08. Preparation RA 8291 (The GSIS Act RA 8291 Section 6. Collection and Remittance of Contributions. - (a) The employer
and Issuance of of 1997) shall report to the GSIS the names of all its employees, their corresponding
Certificate of employment status, positions, salaries and such other pertinent information,
Remittances for RA 7742 (Pag-ibig Law) including subsequent changes therein, if any, as may be required by the GSIS; the
Contributions and Loan employer shall deduct each month from the monthly salary or compensation of each
Payments RA 7875 (AN ACT employee the contribution payable by him in accordance with the schedule
INSTITUTING A prescribed in the rules and regulations implementing this Act. "(b) Each employer
NATIONAL HEALTH shall remit directly to the GSIS the employee’s and employer’s contributions within
INSURANCE PROGRAM the first ten (10) days of the calendar month following the month to which the
FOR ALL FILIPINOS contributions apply. The remittance by the employer of the contribution to the GSIS
AND ESTABLISHING shall take priority over and above the payment of any and all obligations, except
THE PHILIPPINE salaries and wages of its employees.
HEALTH INSURANCE
CORPORATION FOR RA 7742 Section 5. Fund Contributions. - Covered employees and employers shall
THE PURPOSE)
contribute to the Fund based on the monthly compensation of covered employees as
follows:
Employees earning not more than One thousand five hundred pesos (P1,500.00) per
month - one percent (1%).
Employees earning more than One thousand five hundred pesos (1,500.00) per
month - two percent (2%).
All employers - two percent (2%) of the monthly compensation of all covered
employees.
For purposes of this Section, "monthly compensation" shall mean the basic monthly
salary plus cost-of-living allowance (COLA): Provided, however, That the
maximum monthly compensation to be used in computing employee and employer
contributions shall not be more than Five thousand pesos (P5,000.00). The employer
shall not be entitled to deduct from the wages or renumeration of, or otherwise to
recover from, the employee the employer’s contribution. (As amended by R. A. No.
7742).
Page 2 of 97

Other
GOVERNMENT
Repeals/Amends
RA 7875 Article VII Section 28. Contributions. – All members of the Program shall
contribute to the Fund, in accordance with a reasonable, equitable and progressive
contribution schedule to be determined by the Corporation on the basis of applicable
actuarial studies and in accordance with the following guidelines: (a) Formal sector
employees and current medicare members and their employers shall continue paying
the same monthly contributions as provided for by law until such time that the
Corporation shall have determined the contribution schedule mentioned herein:
Provided, That their monthly contribution shall not exceed three percent (3%) of
their respective monthly salaries.
CO-AF-09.Issuance of COA Circular 2015-007 GAB Volume II, Chapter 8 Section 10 (Semi-expendable Property) and Section 11
Property dated Oct 22, 2015 (Accountability over Semi-expendable Property) and Chapter 10 Section 21 (Issue
Acknowledgment Prescribing the of PPE)
Receipt (PAR)/Inventory Government Accounting
Custodian Slip (ICS) Manual for Use of All
National Government
Agencies
Supplies and Materials
CO-AF-11.Preparation
of Purchase Request of
Goods and Services
Trip Ticket
CO-AF-13. Request for
CCTV Footage
CO-AF-14.Request for
Technical Services from
Building and Grounds
Maintenance Section
through Job Order
Page 3 of 97

Other
GOVERNMENT
Repeals/Amends
CO-AF-03. Sale of RA 9184.The Government Sec. 17.4, Rule VI. Bidders may be asked to pay a fee to recover the cost for the Section 5.0, Appendix 8, 10-28-2016 EO 40
Bidding Documents Procurement Reform Act preparation anddevelopment of the Bidding Documents pursuant to the Guidelines 2016 Revised EO 262, s. 2000
on the Sale ofBidding Documents. The Procuring Entity shall post the complete Implementing Rules and EO 201, s. 2000
Bidding Documentsat its website and the PhilGEPS website from the time the Regulations (IRR) of RA EO 302, s. 1996
Invitation to Bid/Requestfor Expression of Interest is advertised. Bidding 9184 PD 1594
Documents may be downloaded fromany of the said websites: Provided, That upon RA 7898
submission of their bids, the biddersshall pay the applicable fee, if required. The RA 7160
Bidding Documents may also be securedfrom the BAC Secretariat upon payment of EO 164, s. 1987
the corresponding fee, if required. Memorandum Order
No. 119 or the
Revised IRR of RA
9184 (2009)
HRDS
CO-HRDS-01.Issuance
of Personal Travel
Authority
CO-HRDS-02.Issuance
of Authority to Engage
in Limited Practice of
Profession
CO-HRDS-03.Approval
of GSIS Loan
Application
CO-HRDS-04.Issuance
of Certificate of
Employment and
Compensation
CO-HRDS-05.Issuance
of Service Record
CO-HRDS-
06.Application for Land
Bank Loan Saver
CO-HRDS-
07.Application for
Issuance of Nomination
and Travel Authority for
Study Trips
Page 4 of 97

Other
GOVERNMENT
Repeals/Amends
KISS
CO-KISS-01.Approval
of Request for
Information System
Development
CO-KISS-02.IT
Technical Support
CO-KISS-03.Provision
of ENRStatistics (for
walk-in clients)
LAS
CO-LAS-01.Issuance of
Certification of No
Pending Administrative
Case
SCIS
CO-SCIS-02.Media
Request for Interview of
DENR Officials
CO-SCIS-03.Lending of
Library
Reference/Resource
Materials
CO-SCIS-04.
Distribution of IEC
Materials
CO-SCIS-01.Request
for Event Coverage
CO-SCIS-05.Handling
Public Assemblies and
Protests
REGIONAL, PENR
AND CENR OFFICES
ADMIN AND
FINANCE SECTOR
RO-AF-01. Issuance of
Certification of No
Page 5 of 97

Other
GOVERNMENT
Repeals/Amends
Records/Appeal/Motion
for Reconsideration, etc.
RO-AF-02. Document DAO 1997-24. DENR 07-30-1997
Authentication for Policy on the Release or
General Circulation Disclosure of Information
Documents
DAO 2016-29. DENR 11-25-2016
Freedom of Information
Manual
RO-AF-04. Processing COA Circular 2012-001
as to Availability of dated June 14, 2012
Funds of Purchase Order (Revised Guidelines and
(PO), Job Order (JO), Documentary
Contract of Service Requirements for
(COS) and other Common Government
Contracts Transactions)
RO-AF-05-06- COA Circular 2012-001
07.Processing of dated June 14, 2012
Payment of Claims (Revised Guidelines and
Documentary
Requirements for
Common Government
Transactions)
RO-AF-03. Sale of RA 9184.The Government Sec. 17.4, Rule VI.Bidders may be asked to pay a fee to recover the cost for the Section 5.0, Appendix 8, 10-28-2016 EO 40
Bidding Documents Procurement Reform Act preparation anddevelopment of the Bidding Documents pursuant to the Guidelines 2016 Revised EO 262, s. 2000
on the Sale ofBidding Documents. The Procuring Entity shall post the complete Implementing Rules and EO 201, s. 2000
Bidding Documentsat its website and the PhilGEPS website from the time the Regulations (IRR) of RA EO 302, s. 1996
Invitation to Bid/Requestfor Expression of Interest is advertised. Bidding 9184 PD 1594
Documents may be downloaded fromany of the said websites: Provided, That upon RA 7898
submission of their bids, the biddersshall pay the applicable fee, if required. The RA 7160
Bidding Documents may also be securedfrom the BAC Secretariat upon payment of EO 164, s. 1987
the corresponding fee, if required. Memorandum Order
No. 119 or the
Revised IRR of RA
9184 (2009)
FORESTRY SECTOR
RO-F-01. Issuance of DAO 1999-20.
Page 6 of 97

Other
GOVERNMENT
Repeals/Amends
Certificate of Tree
Plantation Ownership
(CTPO)
DAO 2004-16. 06-15-2004
Prescribing the Revised
Schedule of Forestry
Administrative Fees
Self-Monitoring Form
(SMF)
DAO 2004-16.
Administrative Fees
Certificate of
Verification (COV) for
the Transport of Planted
and Non-Premium Trees
within Private Land,
Non-Timber Forest
Products except Rattan,
and Wood Processing
Plant (WPP) to other
WPP
DAO 2004-16.
Administrative Fees
RO-F-04. Application RA 9175. Chainsaw Act Sec. 4. Persons Authorized to Manufacturer, Sell and Import Chainsaws. - DAO 2003-24. 06-30-2003
for Chainsaw (2002) Chainsaws shall only be sold and/or imported by manufacturers, dealers and/or Implementing Rules and
Registration private owners who are duly authorized by the Department. Regulations of the
Chainsaw Act of 2002
(RA No. 9175) Entitled
“AN Act Regulating the
Ownership, Possession,
Sale, Importation and Use
Page 7 of 97

Other
GOVERNMENT
Repeals/Amends
of Chainsaws, Penalizing
Violations thereof and for
other Purposes
RA 9175. Chainsaw Act Sec. 5. Persons Authorized to Possess and Use a Chainsaw. - The Department is DAO 2004-16.
(2002) hereby authorized to issue permits to possess and/or use a chain saw for the felling Prescribing the Revised
land/or cutting of trees, timber and other forest or agro-forest products to any Schedule of Forestry
applicant who: Administrative Fees
(a) has a subsisting timber license agreement, production sharing agreement, or

similar agreements, or a private land timber permit;
(b) is an orchard and fruit tree farmer;
(c) is an industrial tree farmer;
(d) is a licensed wood processor and the chain saw shall be used for the cutting of
timber that has been legally sold to said applicant; or
(e) shall use the chain saw for a legal purpose.
Agencies of the government that use chain saws in some aspects of their functions
must likewise secure the necessary permit from the Department before operating the
same.
RA 9175. Chainsaw Act Sec. 6. Registration of Chainsaws. - Within a period of three (3) months from the DAO 2018-09. 06-27-2018 DAO 2003-24
(2002) effectivity hereof, all persons who own or are otherwise in possession of chainsaws Amending Section 3 of
must register the same with the Department, through any of its Community DENR Administrative
Environment and Natural Resources Office, which shall issue the corresponding Order No. 2003-24
registration certificate or permit if it finds such persons to be qualified hereunder. Implementing Republic
Act No. 9175 otherwise
Every permit to possess and/or use a chainsaw for legitimate purpose shall be valid known as Chainsaw Act
for two (2) years upon issuance: Provided, That permits to possess and use chainsaw of 2002
issued to non-commercial orchard and fruit tree farmers shall be valid for a period
of five (5) years upon issuance. For this purpose, the Department shall be allowed to
collect reasonable registration fees for the effective implementation of this Act.
RO-F-05. Issuance of PD 705.Revised Forestry Sec.20. License Agreement, License, Lease or Permit. – No person may utilize, DAO 2018-16. 07-18-2020
Tree Cutting and/or Code of the Philippines exploit, occupy, possess or conduct any activity within any forest and grazing land, Guidelines in the
Earthballing Permit for (1975) or establish, install, add and operate any wood or forest products processing plant, Processing and Issuance
Page 8 of 97

Other
GOVERNMENT
Repeals/Amends
DPWH projects unless he had been authorized to do under a license agreement, license, lease or of Permits on the
permit: Provided, That when the national interest so requires, the President may Removal and Relocation
amend, modify, replace, or rescind any contract, concession, permit, license, or any of Trees Affected by
other form of privilege granted herein: Provided, further, That upon the DPWH Projects
recommendation of the appropriate government agency, the President may, pending
the conduct of appropriate hearing, order the summary suspension of any such
contract, concession, license, permit, lease or privilege granted under this decree for
violation of any of the condition therein such as those pertaining but not limited to
reforestation, pollution, environmental protection, export limitation or such
condition as are prescribed by the Minister of Natural Resources in daily issued
regulations.
PD 705. Revised Forestry Sec. 39. Regulation of Timber Utilization in all Other Classes of Lands and of
Code of the Philippines Wood-Processing Plants. – The utilization of timber in alienable and disposable
(1975) lands, private lands, civil reservations, and all lands containing standing or felled
timber, including those under the jurisdiction of other government agencies, and the
establishment and operation of saw-mills and other wood-processing plants, shall be
regulated in order to prevent them from being used as shelters for excessive and
unauthorized harvests in forest lands, and shall not therefore be allowed except
through a license agreement, license, lease or permit.
PD 953.Requiring the Sec. 3. Any person who cuts, destroys, damages or injures, naturally growing or DAO 2020-06. 02-12-2020 DAO 2018-16
Planting of Trees in planted trees of any kind, flowering or ornamental plants and shrubs, or plants of Amending Certain
Certain Places and scenic, aesthetic and ecological values, along public roads, in plazas, parks other Provisions and
Penalizing Unauthorized than national parks, school premises or in any other public ground or place, or on Expanding the Coverage
Cutting, Destruction, banks of rivers or creeks, or along roads in land subdivisions or areas therein for the of DENR Administrative
Damaging and Injuring of common use of the owners of lots therein, or any species of vegetation or forest Order No. 2018-06 or the
Certain Trees, Plants and cover found therein shall, be punished with imprisonment for not less than six “Guidelines in the
Vegetation months and not more than two years, or a fine of not less than five hundred pesos Processing and Issuance
and not more than five thousand pesos, or with both such imprisonment and fine at of Permits on the
the discretion of the court, except when the cutting, destroying, damaging or Removal and Relocation
injuring is necessary for public safety or the pruning thereof is necessary to enhance of Trees Affected by
beauty, and only upon the approval of the duly authorized representative of the head DPWH Projects”
of agency or political subdivision having jurisdiction therein, or of the Director of
Forest Development in the case of trees on banks of rivers and creeks, or of the
owner of the land subdivision in the case of trees along roads and in other areas
therein for the common use of owners of lots therein. If the offender is a
corporation, partnership or association, the penalty shall be imposed upon the
officer or officers thereof responsible for the offense, and if such officer or officers
are aliens, in addition to the penalty herein prescribed, he or they shall be deported
Page 9 of 97

Other
GOVERNMENT
Repeals/Amends
without further proceedings before the Commission on Immigration and
Deportation. Nothing in this Decree shall prevent the cancellation of a license
agreement, lease, license or permit from the Government, if such cancellation is
prescribed therein or in Government regulations for such offense.
PD 953.Requiring the Section 6. The Director of Forest Development shall issue such rules and
Planting of Trees in regulations as may be necessary to carry out the purposes of this Decree.
Certain Places and
Penalizing Unauthorized
Cutting, Destruction,
Damaging and Injuring of
Certain Trees, Plants and
Vegetation
EO 23, s. 2011.Declaring Sec. 2. Moratorium on the Cutting and Harvesting of Timber in the Natural Forests
a Moratorium on the – A moratorium on the cutting and harvesting of timber in the natural and residual
Cutting and Harvesting of forests of the entire country is hereby declared unless lifted after the effectivity of
Timber in the Natural and this Executive Order. In order to implement this policy, the following are hereby
Residual Forests and instituted:
Creating the Anti-Illegal
Logging Task Force 2.1 The DENR is henceforth hereby prohibited form issuing logging
contracts/agreements in all natural and residual forests, such as Integrated Forest
Management Agreements (IFMA), Socialized Integrated Forest Management
Agreements (SIFMA), Community-Based Forest Management Agreement
(CBFMA) and other agreements/contracts with logging components in natural and
residual forests;
2.2 The DENR is likewise prohibited from issuing/renewing tree cutting permits in
all natural and residual forests nationwide, except for clearing of road right of way
by the DPWH, site preparation for tree plantations, silvicultural treatment and
similar activities, provided that all logs derived from the said cutting permits shall
be turned over to the DENR for proper disposal. Tree cutting associated with
cultural practices pursuant to the indigenous Peoples Right Act (IPRA Law) may be
allowed only subject to strict compliance with existing guidelines of the DENR;
xxx
EO 26, s. 2011.Declaring
an Interdepartmental
Convergence Initiative for
Page 10 of 97

Other
GOVERNMENT
Repeals/Amends
a National Greening
Program
RO-F-06. Issuance of PD 953.Requiring the Sec. 3. Any person who cuts, destroys, damages or injures, naturally growing or DAO 2016-04
Tree Cutting Permit for Planting of Trees in planted trees of any kind, flowering or ornamental plants and shrubs, or plants of
Planted Trees (Tenured Certain Places and scenic, aesthetic and ecological values, along public roads, in plazas, parks other
Forestland or Private Penalizing Unauthorized than national parks, school premises or in any other public ground or place, or on
Land), or Trees (Planted Cutting, Destruction, banks of rivers or creeks, or along roads in land subdivisions or areas therein for the
or Naturally Grown) that Damaging and Injuring of common use of the owners of lots therein, or any species of vegetation or forest
Pose Threat to Human Certain Trees, Plants and cover found therein shall, be punished with imprisonment for not less than six
Lives and Properties Vegetation months and not more than two years, or a fine of not less than five hundred pesos
and not more than five thousand pesos, or with both such imprisonment and fine at
the discretion of the court, except when the cutting, destroying, damaging or
injuring is necessary for public safety or the pruning thereof is necessary to enhance
beauty, and only upon the approval of the duly authorized representative of the head
of agency or political subdivision having jurisdiction therein, or of the Director of
Forest Development in the case of trees on banks of rivers and creeks, or of the
owner of the land subdivision in the case of trees along roads and in other areas
therein for the common use of owners of lots therein. If the offender is a
corporation, partnership or association, the penalty shall be imposed upon the
officer or officers thereof responsible for the offense, and if such officer or officers
are aliens, in addition to the penalty herein prescribed, he or they shall be deported
without further proceedings before the Commission on Immigration and
Deportation. Nothing in this Decree shall prevent the cancellation of a license
agreement, lease, license or permit from the Government, if such cancellation is
prescribed therein or in Government regulations for such offense.
PD 953.Requiring the Section 6. The Director of Forest Development shall issue such rules and DAO 2000-21. Revised 02-28-2000
Planting of Trees in regulations as may be necessary to carry out the purposes of this Decree. Guidelines in the
Certain Places and Issuance of Private Land
Penalizing Unauthorized Timber Permit/Special
Cutting, Destruction, Private Land Timber
Damaging and Injuring of Permit (PLTP/SPLTP)
Certain Trees, Plants and
Vegetation
DAO 2016-07. DENR 05-19-2016 DAO 1998-24
Manual of Authorities on
Technical Matters
DAO 1995-19. Rates of 06-16-1995
Page 11 of 97

Other
GOVERNMENT
Repeals/Amends
Forest Charges Pursuant
to Republic Act No. 7161
(R.A. 7161) and based on
the FOB Market Price if
Forest Products
RO-F-07. Issuance of DAO 2000-21. Revised 02-28-2000
Private Land Timber Guidelines in the
Permit (PLTP) for Non- Issuance of Private Land
Premium Species, or Timber Permit/Special
Special PLTP (SPLTP) Private Land Timber
for Premium/Naturally- Permit (PLTP/SPLTP)
Grown Trees within
Private/Titled Lands
DAO 2016-07. DENR 05-19-2016 DAO 1998-24
Manual of Authorities on
Technical Matters
LANDS SECTOR
RO-L-01. Issuance of DAO 1993-20. Standard 04-26-1993
Certification of Land Costs and Fees for
Status and/or Various Services in the
Certification of Survey Lands Sector
Claimant
RO-L-02. Issuance of DAO 2007-29. Revised 07-31-2007 DAO 1998-12
Survey Authority Regulations on Land
Surveys
RO-L-03. Application CA 141. Public Land Act Sec. 3.The Secretary of Agriculture and Commerce shall be the executiveofficer
for Free Patent (1936) charged with carrying out the provisions of this Act through the Director of
(Agricultural) Lands,who shall act under his immediate control.
CA 141. Public Land Act Sec. 4.Subject to said control, the Director of Lands shall have directexecutive
(1936) control of the survey, classification, lease, sale or any other form of concession
ordisposition and management of the lands of the public domain, and his decisions
as toquestions of fact shall be conclusive when approved by the Secretary of
Agriculture andCommerce.
CA 141. Public Land Act Sec. 5.The Director of Lands, with the approval of the Secretary of Agricultureand
(1936) Commerce shall prepare and issue such forms, instructions, rules, and
regulationsconsistent with this Act, as may be necessary and proper to carry into
effect the provisionsthereof and for the conduct of proceedings arising under such
Page 12 of 97

Other
GOVERNMENT
Repeals/Amends
provisions.
CA 141. Public Land Act Sec. 44.Any natural-born citizen of the Philippines who is not the owner ofmore
(1936) than twenty-four hectares and who since July fourth, nineteen hundred and twenty-
sixor prior thereto, has continuously occupied and cultivated, either by himself or
through hispredecessors-in-interest, a tract or tracts of agricultural public lands
subject to disposition, orwho shall have paid the real estate tax thereon while same
has not been occupied by anyperson shall be entitled, under the provisions of this
chapter, to have a free patent issued tohim for such tract or tracts of such land not to
exceed twenty-four hectares.
A member of the national cultural minorities who has continuously occupied

andcultivated, either by himself or through his predecessors-in-interest, a tract or
tracts of land,whether disposable or not since July 4, 1955, shall be entitled to the
right granted in thepreceding paragraph of this section: Provided, That at the time he
files his free patentapplication he is not the owner of any real property secured or
disposable under thisprovision of the Public Land Law.
CA 141. Public Land Act Sec. 46.If, after the filing of the application and the investigation, the Directorof
(1936) Lands shall be satisfied of the truth of the allegations contained the application and
thatthe applicant comes within the provisions chapter, he shall cause a patent to
issue to theapplicant or his legal successor for the tract so occupied and cultivated,
provided its areadoes not exceed twenty-four hectares: Provided, That no
application shall be finally actedupon until notice thereof has been published in the
municipality and barrio in which the landis located and adverse claimants have had
an opportunity to present their claims.
RA 782. An Act to Grant Sec. 1.Any provision of law, rules and regulations to the contrary notwithstanding,
Free Patents to Occupants any natural born citizen of the Philippines who is not the owner of more than
of Public Agricultural twenty-four hectares, and who since July fourth, nineteen hundred and forty-five or
Land since or prior to July prior thereto, has continuously occupied and cultivated, either by himself or through
04, 1945 (1952) his predecessors in interest, a tract or tracts of agricultural public lands subject to
disposition, shall be entitled, under the provisions of this Act, to have a free patent
issued to him for such tract or tracts of such land not to exceed twenty-four hectares.
The application shall be accompanied with a map and the technical description of
the land occupied along with affidavits proving his occupancy from two
disinterested persons residing in the municipality or barrio where the land may be
located.
RA 782. An Act to Grant Sec. 2.The Director of Lands upon receipt of the application shall cause notices of
Free Patents to Occupants the same to be posted in conspicuous places in the capital of the province, the
Page 13 of 97

Other
GOVERNMENT
Repeals/Amends
of Public Agricultural municipality and the barrio where the land applied for is situated for a period of two
Land since or prior to July consecutive weeks, requiring in said notices everyone who has any interest in the
04, 1945 (1952) matter to present his objections or adverse claims, if any, before the application is
granted.
RA 782. An Act to Grant Sec. 3.At the expiration of the time provided in the preceding section, the Director
Free Patents to Occupants of Lands, if satisfied of the truth of the statements contained in the application and
of Public Agricultural in the affidavits attached thereto and that the applicant comes within the provisions
Land since or prior to July of this Act, shall issue the corresponding title in favor of the applicant for the tract
04, 1945 (1952) of land applied for if there had not been any objections or adverse claims registered
in his office.
RA 11231. Agricultural Sec. 2.It is the declared policy of the State to remove the restrictions on free patents
Free Patent Reform Act to allow the efficient and effective utilization of these lands in order to contribute to
(2018) wealth creation, entrepreneurship, and economic development.
RA 11231. Agricultural Sec. 3.Agricultural public lands alienated or disposed in favor of qualified public
Free Patent Reform Act land applicants under Section 44 of Commonwealth Act No. 141, as amended, shall
(2018) not be subject to restrictions imposed under Sections 118, 119 and 121 thereof
regarding acquisitions, encumbrances, conveyances, transfers, or dispositions.
Agricultural free patent shall now be considered as title in fee simple and shall not
be subject to any restriction on encumbrance or alienation.
RA 11231. Agricultural Sec. 4.This Act shall have retroactive effect and any restriction regarding
Free Patent Reform Act acquisitions, encumbrances, conveyances, transfers, or dispositions imposed on
(2018) agricultural free patents issued under Section 44 of Commonwealth Act No. 141, as
amended, before the effectivity of this Act shall be removed and are hereby
immediately lifted: Provided, That nothing in this Act shall affect the right of
redemption under Section 119 of Commonwealth Act No. 141, as amended, for
transactions made in good faith prior to the effectivity of this Act.
RA 9176. An Act Section 1. Section 45, Chapter VII of Commonwealth Act No. 141, as amended,
Extending the Period until is hereby further amended to read as follows:
December 31, 2020 for the
Filing of Applications for "Section 45.The President of the Philippines, upon recommendation of the Secretary
Administrative of Environment and Natural Resources, shall from time to time fix by proclamation
Legalization (Free Patent) the period within which applications for free patents may be filed in the Community
and Judicial Confirmation Environment and Natural Resources Office or region specified in such
of Imperfect and proclamation, and upon the expiration of the period so designated, unless the same
Incomplete Titles to be extended by the President, all the lands comprised within such district, chartered
Alienable and Disposable city, province, municipality or region subject thereto under the provisions of this
Lands of the Public chapter may be disposed of as agricultural public land without prejudice to the prior
Page 14 of 97

Other
GOVERNMENT
Repeals/Amends
Domain, Amending right of the occupant and cultivator to acquire such land under this Act by means
other than free patent. The time to be fixed in the entire Archipelago for the filing of
applications under this Chapter shall not extend beyond 31 December 2020:
Provided, that the period shall apply only when the area applied for does not exceed
twelve (12) hectares. The period fixed for any district, chartered city, province or
municipality shall take effect thirty (30) days after the publication of the
proclamation in one (1) newspaper of general circulation in the city, province or
municipality concerned. A certified copy of said proclamation shall be furnished by
the Secretary of Environment and Natural Resources within thirty (30) days counted
from the date of the presidential proclamation to the Community Environment and
natural Resources office and to the provincial board and municipal board or city
council and barangay council affected, and copies thereof shall be posted on the
bulletin board of the Community Environment and Natural Resources Office and at
such conspicuous places in the provincial capitol. It shall moreover be announced
and aired over the government station in the concerned local area."
RA 9176. An Act Section 2. Section 47, Chapter VIII of the same ACT, as amended, is hereby
Extending the Period until further amended to read as follows:
December 31, 2020 for the
Filing of Applications for "Section 47.The persons specified in the next following section are hereby granted
Administrative time, not to extend beyond December 31, 2020 within which to avail of the benefits
Legalization (Free Patent) of this Chapter: Provided, That this period shall apply only where the area applied
and Judicial Confirmation for does not exceed twelve (12) hectares: Provided, further, That the several periods
of Imperfect and of time designated by the President in accordance with Section Forty-Five of this
Incomplete Titles to Act shall apply also to the lands comprised in the provisions of this Chapter, but this
Alienable and Disposable Section shall not be construed as prohibiting any said persons from acting under this
Lands of the Public Chapter at any time prior to the period fixed by the President.”
Domain, Amending
RA 6940. An Act Granting Section 1. Paragraph 1, Section 44, Chapter VII of Commonwealth Act No.
a Period ending on 141, as amended, is hereby amended to read as follows:
December 31, 2000 for
Filing Applications for "Sec. 44. Any natural-born citizen of the Philippines who is not the owner of more
Free Patent and Judicial than twelve (12) hectares and who, for at least thirty (30) years prior to the
Confirmation of Imperfect effectivity of this amendatory Act, has continuously occupied and cultivated, either
Title to Alienable and by himself or through his predecessors-in-interest a tract or tracts of agricultural
Disposable Lands of the public lands subject to disposition, who shall have paid the real estate tax thereon
Public Domain under while the same has not been occupied by any person shall be entitled, under the
Chapters VIIand VIIIof the provisions of this Chapter, to have a free patent issued to him for such tract or tracts
Public Land Act (CA 141, of such land not to exceed twelve (12) hectares."
Page 15 of 97

Other
GOVERNMENT
Repeals/Amends
As Amended)
RA 6940. An Act Granting Section 2. Section 45, Chapter VII of Commonwealth Act No. 141, as amended,
a Period ending on is hereby, further amended to read as follows:
Filing Applications for "Sec. 45. The President of the Philippines, upon recommendation of the Secretary of
Free Patent and Judicial Environment and Natural Resources, shall from time to time fix by proclamation the
Confirmation of Imperfect period within which applications for free patents may be filed in the Community
Title to Alienable and Environment and Natural Resources Office or region specified in such
Disposable Lands of the proclamation, and upon the expiration of the period so designated, unless the same
Public Domain under be extended by the President, all the land comprised within such district, chartered
Chapters VIIand VIIIof the city, province, municipality or region subject thereto under the provisions of this
Public Land Act (CA 141, Chapter may be disposed of as agricultural public land without prejudice to the prior
As Amended) right of the occupant and cultivator to acquire such land under this Act by means
other than free patent. The time to be fixed in the entire Archipelago for the filing of
applications under this Chapter shall not extend beyond December 31, 2000, except
in the Provinces of Agusan del Norte, Agusan del Sur, Cotabato, South Cotabato,
Sultan Kudarat, Bukidnon, Lanao del Norte, Lanao del Sur, Davao del Norte, Davao
del Sur, Davao Oriental, Sulu, Mt. Province, Benguet, Kalinga-Apayao, Ifugao,
Maguindanao, Tawi-Tawi, and Basilan where the President of the Philippines, upon
the recommendation of the Secretary of Environment and Natural Resources, shall
determine or fix the time beyond which the filing of applications under this Chapter
shall not extend: provided, that the period shall apply only when the area applied for
does not exceed twelve (12) hectares. The period fixed for any district, chartered
city, province or municipality shall begin to run thirty (30) days after the publication
of the proclamation in one (1) newspaper of general circulation in the city, province
or municipality concerned. A certified copy of said proclamation shall be furnished
by the Secretary of Environment and Natural Resources within thirty (30) days
counted from the date of the presidential proclamation to the Community
Environment and Natural Resources Office and to the provincial board, and
municipal board or city council and barangay council affected, and copies thereof
shall be posted on the bulletin board of the Community Environment and Natural
Resources Office and at conspicuous places in the provincial building and at the
municipal building and barangay halls or meeting place.t shall moreover be
announced by government radio whenever available in each of the barrios of the
municipality."
RA 6940. An Act Granting Section 3. Section 47, Chapter VIII of Commonwealth Act No. 141, as amended,
a Period ending on is hereby further amended to read as follows:
Page 16 of 97

Other
GOVERNMENT
Repeals/Amends
Filing Applications for "Sec. 47. The persons specified in the next following section are hereby granted
Free Patent and Judicial time, not to extend beyond December 31, 2000 within which to take advantage of
Confirmation of Imperfect the benefit of this Chapter: provided, that this period shall apply only where the area
Title to Alienable and applied for does not exceed twelve (12) hectares: provided, further, that the several
Disposable Lands of the periods of time designated by the President in accordance with Section Forty-five of
Public Domain under this Act shall apply also to the lands comprised in the provisions of this Chapter, but
Chapters VIIand VIIIof the this section shall not be construed as prohibiting any of said persons from acting
Public Land Act (CA 141, under this Chapter at any time prior to the period fixed by the President."
As Amended)
RO-L-04. Application RA 10023. An Act Sec. 1. Qualifications. - Any Filipino citizen who is an actual occupant of a DAO 2010-11.
for Free Patent Authorizing the Issuance residential land may apply for a Free Patent Title under this Act: Provided; That in
(Residential) of Free Patents to highly urbanized cities, the land should not exceed two hundred (200) square
Residential Lands (2009) meters; in other cities, it should not exceed five hundred (500) square meters; in first
class and second class municipalities, it should not exceed seven hundred fifty (750)
square meters; and in all other municipalities, it should not exceed one thousand
(1,000) square meters; Provided, further, That the land applied for is not needed for
public service and/or public use.
RA 10023. An Act Sec. 3. Application. - The application on the land applied for shall be supported by DAO 2010-12. Rules and 05-05-2010
Authorizing the Issuance a map based on an actual survey conducted by a licensed geodetic engineer and Regulations for the
of Free Patents to approved by the Department of Environment and Natural Resources (DENR) and a Issuance of Free Patents
Residential Lands (2009) technical description of the land applied for together with supporting affidavit of to Residential Lands
two (2) disinterested persons who are residing in the barangay of the city or under Republic Act No.
municipality where the land is located, attesting to the truth of the facts contained in 10023
the application to the effect that the applicant thereof has, either by himself or
through his predecessor-in-interest, actually resided on and continuously possessed
and occupied, under a bona fide claim of acquisition of ownership, the land applied
for at least ten (10) years and has complied with the requirements prescribed in
Section 1 hereof.
RA 10023. An Act Sec. 6. Period for Application. - All applications shall be filed immediately after DAO 2010-25. 10-04-2010 DAO 2010-12
Authorizing the Issuance the effectivity of this Act before the Community Environment and Natural Amendment to Section 3
of Free Patents to Resources Office (CENRO) of the DENR. The CENRO is mandated to process the of DAO 2010-12
Residential Lands (2009) application within one hundred and twenty (120) days to include compliance with otherwise known as
the required notices and other legal requirements, and forward this recommendation “Rules and Regulations
to the Provincial Environment and Natural Resources Office (PENRO), who shall for the Issuance of Free
have five (5) days to approve or disapprove the patent. In case of approval, patent Patents to Residential
shall be issued; in case of conflicting claims among different claimants, the parties Lands under Republic
may seek the proper judicial remedies. Act No. 10023
Page 17 of 97

Other
GOVERNMENT
Repeals/Amends
REGIONAL
CITIZEN’S
CHARTER3
3
Add your crafted Regional Citizen’s Charter process flows
Page 18 of 97
(4) SERVICE INFORMATION PER GOVERNMENT SERVICE4
CENTRAL OFFICE
GOVERNMENT SERVICE: CO-AF-01. ISSUANCE OF CERTIFICATION OF NO RECORDS/APPEAL/MOTION FOR RECONSIDERATION, ETC.
SERVICE INFORMATION
LIST OF REQUIREMENTS LIST OF STEPS AND PROCEDURES TOTAL
TOTAL FEES
Client Steps/Procedures as indicated PROCESSING
Requirement Legal Basis Legal Basis TO BE PAID
in the Citizen’s Charter TIME
1. Duly accomplished Accomplish request form and forward
customer request form (1 to Receiving/ Releasing Clerk. None
original)
2. Government issued ID Pay to the Cashier the Certification Php 25.00
(present 1 original) Fee, and receive Official Receipt. Certification Fee
Additional if from the Forward Official Receipt to RMD.
None
Government Sector
3. Official Letter Request (1 Receive the approved Certification.
original)
Additional if applicant is a
representative
4. SPA for representative (1
original, notarized)
TOTAL: 1 hour & 12 min. Php 25.00
4
Please note that one table is to be filled-up per Government Service
To fill up:
a) List down all requirements applicable to the government service
b) Per requirement, cite legal basis/rationale why requirement is essential
c) Steps/Procedures should be listed in the Client’s perspective
d) If applicable, legal basis of each step/procedure may be indicated in column 4
e) Input the total processing time for the service in working days and/or hours
f) Input the sum of all fees paid for the service
Page 19 of 97
GOVERNMENT SERVICE: CO-AF-02. DOCUMENT AUTHENTICATION FOR GENERAL CIRCULATION DOCUMENTS

SERVICE INFORMATION
TOTAL
TOTAL FEES
LIST OF REQUIREMENTS LIST OF STEPS AND PROCEDURES PROCESSING
TO BE PAID
TIME
Client Steps/Procedures as indicated
Requirement Legal Basis Legal Basis
in the Citizen’s Charter
1. Letter Request or Request Accomplish request form and forward
None
Form (1 original) to Receiving/ Releasing Clerk.
2. Government issued ID Receive the Order of Payment, and pay Php 50.00
(present 1 original) to the Cashier the Certification Fee. Authentication
Fee**
per set +
Php 5.00 per

page
Additional if from the Receive the certified
Government Sector documents/records.
3. Official Letter Request (1
original)
1 hour Php 50.00
1-20
& 45 Authentication
pages
min. Fee
2 hours per set +
21-50
TOTAL: & 15 Php 5.00 per
pages
min. page
3 hours except those
51-100 with Official
& 15
pages Letter Request
min.
Page 20 of 97
C0-AF-04. PROCESSING AS TO AVAILABILITY OF FUNDS OF PURCHASE ORDER (PO), JOB ORDER (JO), CONTRACT OF SERVICE (COS) AND
GOVERNMENT SERVICE:
OTHER CONTRACTS
SERVICE INFORMATION
TOTAL FEES
Client Steps/Procedures as indicated in the PROCESSING
Citizen’s Charter TIME
If Initial Contract of Commission on Audit (COA)
Communication/Telephone and Gasoline Circular 2012-001 dated June
a. Contract (1 certified copy) 14, 2012 Revised Guidelines
and Documentary Requirements
for Common Government
Transactions
b. Annual Procurement Plan (APP) (1
certified copy)
If Supplier/Contractor/Service Provider
a. Purchase Order (P.O.)
 Purchase Order (1 original)
 Purchase Request (1 original)
 BAC Resolution (1 certified copy)
 Abstract of Quotations (1 original)
 Quotations (3 original per supplier)
 Special Order, if applicable (1
photocopy)
b. P.O. Through Direct Contracting
 Distributor Certificate or Sworn
Certificate of Guarantee Exclusive
Distributorship Agreement (if
applicable) (1 photocopy)
c. Repair and Preventive Maintenance of
Motor Vehicles
 Approved Obligation Request & Status
(ORS) (2 original)
 Approved Purchase Request (1 original)
 Notice of Award (1 original)
 Notice to Proceed (1 original)
 BAC Resolution (1 certified true copy)
 Request for Quotation (1 original)
Page 21 of 97
GOVERNMENT SERVICE:
OTHER CONTRACTS
SERVICE INFORMATION
TOTAL FEES
 Abstract of Quotation (1 original)
 Quotation (at least three (3) (1 original)
 Project Procurement Management Plan
(PPMP) (1 photocopy)
 Pre-repair Evaluation/Inspection Report
(1 original)
 Approved Job Order Request (1
original)
 Vehicle Repair Request (1 original)
 Certificate of Earmarking of Funds (1
original)
 PhilGEPS Posting Reference Number &
Award Notice Abstract (for transactions
amounting to more than P50,000.00) (1
computer generated)
d. Purchase of Supplies and Equipment,
and Printing of Newsletters/Brochures,
etc.
 Approved Obligation Request and Status
(ORS) (2 original)
 Approved Purchase Request (1 original)
 BAC Resolution (1 certified true copy)
 Quotation (at least three (3)) (1 original)
 Certificate of Earmarking of Funds (1
original)
 Project Procurement Management Plan
(PPMP) (1 photocopy)
 PhilGEPS Posting Reference Number &
Award Notice Abstract (for transactions
amounting to more than P50,000.00) (1
computer generated)
Page 22 of 97
GOVERNMENT SERVICE:
OTHER CONTRACTS
SERVICE INFORMATION
TOTAL FEES
If Agency Procurement Request (APR)
a. Purchase Request (3 original)
If Contract
a. Notarized Contract (3 original)
b. Purchase Request (1 original)
c. TOR (1 original)
d. Letter Intent/Proposal (1 original)
e. Curriculum Vitae (1 original)
If Salaries of Contract of Service
Simple 3 days
TOTAL: None
Complex 7 days
Page 23 of 97
GOVERNMENT SERVICE: CO-AF-05-06-07. PROCESSING OF PAYMENT OF CLAIMS

SERVICE INFORMATION
TOTAL FEES
COA Circular 2012-001 dated June Submit Disbursement Voucher (DV)
14, 2012 (Revised Guidelines and and Obligation Request and Status
Documentary Requirements for (ORS) signed by the Head, Requesting
Common Government Transactions) Office or Authorized Representative
COA Circular 2012-001 dated June with complete supporting Documents
14, 2012 (Revised Guidelines and to Budget Division for review and
Documentary Requirements for evaluation.
Common Government Transactions)
Receive check and sign Box E of the
DV (Checks), or Check bank account
(LDDAP-ADA).
For service providers, issue Official

Receipt to Cashier, and pick up tax
certificate.
Sign in box E of DV (LDDAP-ADA).
Page 24 of 97

SERVICE INFORMATION
TOTAL FEES
Page 25 of 97

SERVICE INFORMATION
TOTAL FEES
Page 26 of 97

SERVICE INFORMATION
TOTAL FEES
Page 27 of 97

SERVICE INFORMATION
TOTAL FEES
TOTAL: None
Page 28 of 97
GOVERNMENT SERVICE: CO-AF-08. PREPARATION AND ISSUANCE OF CERTIFICATE OF REMITTANCES FOR CONTRIBUTIONS AND LOAN PAYMENTS
SERVICE INFORMATION
TOTAL
Client Steps/Procedures as indicated FEES TO
Requirement Legal Basis Legal Basis PROCESSING TIME
in the Citizen’s Charter BE PAID
None Request for issuance of Certificate of
Remittances on Contributions and None
Loan Payments.
Receive Certificate.
Loan 2 days
TOTAL: None
Contribution 4 days
Page 29 of 97
GOVERNMENT SERVICE: CO-AF-09. ISSUANCE OF PROPERTY ACKNOWLEDGMENT RECEIPT (PAR)/INVENTORY CUSTODIAN SLIP (ICS)
SERVICE INFORMATION
TOTAL FEES
1. Inspection and Acceptance Request for the issuance of Inventory
Report (1 original) Custodian Slip (ICS) and Property None
Acknowledgement Receipt (PAR)
2. Certificate of Acceptance (1 Receive the photocopy of the
original) PAR/ICS.
3. Purchase Order/Contract of
Agreement (1 original)
4. Purchase Request (1 original)
5. Sales Invoice/Delivery
Receipt (Inspected) (1
original)
6. Warranty Certificate (1
original)
7. Approved RIS (1 original)
8. Name of SDO for cash
advance purchases (1
original)
9. Name of Accountable Person
(1 original)
TOTAL: 1 hour & 50 min. None
Page 30 of 97
GOVERNMENT SERVICE: CO-AF-10. ISSUANCE OF SUPPLIES AND MATERIALS

SERVICE INFORMATION
TOTAL FEES
1. Requisition and Issue Slip Prepare the Requisition Issue Slip
(RIS) (1 original & 2 (RIS) with attached Inventory
photocopies) Custodian Slip (ICS)/Property None
Acknowledgement Receipt (PAR), if
necessary and forward to MHS, PSMD
2. Inventory Custodian Slip Receive supplies and materials.
(ICS)/Property
Acknowledgement Receipt None
(PAR) (1 original, 2
photocopies)
Fill-out survey form.
Page 31 of 97
GOVERNMENT SERVICE: CO-AF-11. PREPARATION OF PURCHASE REQUEST OF GOODS AND SERVICES

SERVICE INFORMATION
TOTAL FEES
If purchase request includes goods and Accomplish and affix signature on
None
services not covered by cash advance Purchase Request Form.
Accomplished Purchase Request Form Monitor the procurement. None
3 days, 6 hours &

TOTAL: None
51 min.
Page 32 of 97
GOVERNMENT SERVICE: CO-AF-12. ISSUANCE OF TRIP TICKET

SERVICE INFORMATION
TOTAL FEES
1. Vehicle Request Form Accomplish Vehicle Request Form
None
(VRF) (1 original) (VRF)
2. Requisition Issue Slip (RIS) Pick-Up the Trip Ticket.
None
(1 photocopy)
3. Travel Order, if applicable Affix signature on Trip Ticket.
None
(1 photocopy)
4. Daily Trip Record (DTR) (1 Forward to Chief, GSD for approval of
None
original) trip ticket.
Page 33 of 97
GOVERNMENT SERVICE: CO-AF-13. REQUEST FOR CCTV FOOTAGE

SERVICE INFORMATION
TOTAL FEES
Accomplished Request to Secure Obtain Request Form.
CCTV Footage Form from None
BGMS-GSD-AS (1 original)
Accomplish request form. Request for
recommendation from the Division None
Chief of GSD.
Request for approval from the Director
None
of AS.
Submit recommended and approved
Request to Secure CCTV Footage None
Form.
1 day, 3 hour and

TOTAL: None
24 min. +
Note:Turnaround time varies depending in the length of CCTV footage requested and/or reviewed
Page 34 of 97
GOVERNMENT SERVICE: CO-AF-14. REQUEST FOR TECHNICAL SERVICES FROM BUILDING AND GROUNDS MAINTENANCE SECTION THROUGH JOB ORDER
SERVICE INFORMATION
TOTAL FEES
Accomplished Job Request Form Inform the BGMS regarding Job
from BGMS-GSD-AS (1 Request in detail. None
original)
Additional if Construction of Confirm and accommodate assigned
None
fixtures or furniture personnel.
Working Drawings (1 Fill-out Job Request Form.
None
photocopy)
2 days & 43
A
min.
4 days & 43
B
min.
5 days & 43
TOTAL: C None
min.
10 days & 43
D
min.
15 days & 43
E
min.
Description of Services:
(A) Repair or replacement of fixture

(B) Repair of furniture
(C) Construction of fixtures or furniture
(D) Repair or replacement of utilities, including accessories
(E) Repair or renovation of facilities
Page 35 of 97
GOVERNMENT SERVICE: CO-AF-03. SALE OF BIDDING DOCUMENTS

SERVICE INFORMATION
TOTAL FEES
1. Present One (1) Valid Present original and submit copy of
Company Identification Card Official Receipt as proof of
payment as indicated in the
invitation to bid (ITB) for the
Please refer to
Bidding Documents.
the table of fees
2. Official Receipt (1 photocopy Receive copy of Bidding below.
with accompanying original) Documents, register in the logbook
and acknowledge receipt of
Bidding Documents.
TOTAL: 20 min.
Approved Budget for the Contract (Php) Maximum Cost of Bidding Documents (Php)
500, 000 and below 500.00
More than 500,000 up to 1 Million 1,000.00
More than 1 Million up to 5 Million 5,000.00
More than 500 Million 75,000.00
Page 36 of 97
GOVERNMENT SERVICE: CO-HRDS-01. ISSUANCE OF PERSONAL TRAVEL AUTHORITY

SERVICE INFORMATION
LIST OF REQUIREMENTS LIST OF STEPS AND PROCEDURES
TOTAL
Client Steps/Procedures as TOTAL FEES
PROCESSING
Requirement Legal Basis indicated in the Citizen’s Legal Basis TO BE PAID
TIME
Charter
1. Approved Leave form (1 original, Submit request for personal
except if the Requesting Party is from Travel Authority and
Regional Office and not a Division requirements None
Chief in which case 1 photocopy or
scanned copy is valid)
2. Certification that the travel will not Receive through email,
hamper the operations (1 original, signed Personal Travel
except if the Requesting Party is from Authority.
None
Regional Office and not a Division
Chief in which case 1 photocopy or
scanned copy is valid)
3. Endorsement of Head of Office (1
original, except if the Requesting Party
is from Regional Office and not a
Division Chief in which case 1
photocopy or scanned copy is valid)
4. Request for personal travel authority
form (1 original, except if the
Requesting Party is from Regional
Office and not a Division Chief in
which case 1 photocopy or scanned
copy is valid)
Additional if the travel period is 30 days
and more
5. Office Clearance (1 original, except if
the Requesting Party is from Regional
Office and not a Division Chief in
which case 1 photocopy or scanned
copy is valid)
TOTAL: 1 hour None
Page 37 of 97
GOVERNMENT SERVICE: CO-HRDS-02. ISSUANCE OF AUTHORITY TO ENGAGE IN LIMITED PRACTICE OF PROFESSION

SERVICE INFORMATION
TOTAL FEES
1. Letter request (1 Original) Submit request for Authority to
engage in limited Practice of None
Profession
2. Endorsement from Head of Receive approved Authority.
Office/Regional Executive
Director (1 Original)
Additional If Request is
Authority to Teach
3. Certification from the
School with Class Schedule
(1 Original)
TOTAL: 6 days & 20 min. None
Page 38 of 97
GOVERNMENT SERVICE: CO-HRDS-03. APPROVAL OF GSIS LOAN APPLICATION

SERVICE INFORMATION
TOTAL FEES
None Apply first using the GSIS UMID card
through GSIS Wireless Automated
Processing System (GWAPS) kiosks,
located in all GSIS branches, selected
government agencies. None
*The Requesting party may also

personally notify the AAOs of their
application.
TOTAL: 20 min. None
Page 39 of 97
GOVERNMENT SERVICE: CO-HRDS-04. ISSUANCE OF CERTIFICATE OF EMPLOYMENT AND COMPENSATION

SERVICE INFORMATION
TOTAL FEES
None Request for Certification and enter
necessary information in the logbook/ None
information sheet of the HRDS.
Receive the Certification on the File
Copy.
TOTAL: 1 hour None
Page 40 of 97
GOVERNMENT SERVICE: CO-HRDS-05. ISSUANCE OF SERVICE RECORD

SERVICE INFORMATION
TOTAL FEES
None Employee/Authorized staff of Official
requests for Service Record and enter
necessary information to the None
logbook/information sheet of the
HRDS for such request.
Receive the Certification and affix
signature on the File Copy as proof of
receipt.
TOTAL: 1 hour None
Page 41 of 97
GOVERNMENT SERVICE: CO-HRDS-06. APPLICATION FOR LAND BANK LOAN SAVER

SERVICE INFORMATION
TOTAL FEES
1. Application Form (1 Proceed to the Personnel Division and
Original and Notarized) fill out request application for Land None
Bank Mobile Saver forms.
2. Application for Credit Life Receive text message from designated
Insurance Coverage (1 LBP network on details of action on
Original) loan application.
3. Pay Slip (1 Certified
Photocopy)
4. Certificate of No Pending
Admin. Case (1 Original)
5. Certificate of No filed
Retirement Application (1
Original)
6. Valid ID (2 Certified
Photocopy)
Page 42 of 97
GOVERNMENT SERVICE: CO-HRDS-07. APPLICATION FOR ISSUANCE OF NOMINATION AND TRAVEL AUTHORITY FOR STUDY TRIPS
SERVICE INFORMATION
TOTAL FEES
1. Memorandum addressed to the Chair of Submit request to CDD with complete
the Human Resource Development documentary requirements.
Committee (HRDC) attention: HRDC
Secretariat, endorsed by Head of Office
with justification on how the travel
complies with minimum criteria for None
travel pursuant to EO 77 and other
DENR requirements. Division Chief
and above must be concurred by
supervising ASec and USec (1 original
copy)
2. Resolution from HRDC counterpart Receive a copy of the nomination
(Region/Bureau/Attached Agency) letter.
None
nominating the applicant (1 original
copy)
3. Invitation letter disseminated by the Provide HRDC Secretariat a copy of
DENR/sponsoring agency (1 the acceptance letter from the None
original/printed/photocopy) Sponsoring Agency/Organizer.
4. Nomination letter from the head of Receive signed copy of the documents.
agency and acceptance from the
None
sponsoring agency (if applicable) (1
original copy)
5. Service Record; (1 original copy)
6. Certificate of No Pending
Administrative Case (1 original copy)
7. Certification from the Director
supervising Human
Resources/Assistant Regional Director
for Management Service/Assistant
Director (Region/Bureau/Attached
Agency) stating: (1 original copy)
a. That the applicant has no
pending scholarship
nomination;
b. That the nominee has not been
a delinquent scholar from a
previous scholarship grant;
Page 43 of 97
GOVERNMENT SERVICE: CO-HRDS-07. APPLICATION FOR ISSUANCE OF NOMINATION AND TRAVEL AUTHORITY FOR STUDY TRIPS
SERVICE INFORMATION
TOTAL FEES
and
c. That the nominee has
submitted all the required
reports from previous foreign
travels
8. Updated Personal Data Sheet with
work experience sheet, duly signed by
authorized person administering Oath
(1 original copy)
9. Self-certification of official travel
history (1 original copy)
19 days, 6 hours
TOTAL: None
& 35 min.
Page 44 of 97
GOVERNMENT SERVICE: CO-KISS-01. APPROVAL OF REQUEST FOR INFORMATION SYSTEM DEVELOPMENT

SERVICE INFORMATION
TOTAL FEES
1. Memo Request (1 original) Get and accomplish memo request,
and submit form together with None
documentary requirements.
2. Other documents may be Receive notice of meeting.
required depending on the None
request for Information System
Receive memorandum. None
11
Without days &
Comment 50
min.
TOTAL: None
16
With days &
Comment 50
min.
Note: Turnaround time depends on the complexity of the Information System requested.
Page 45 of 97
GOVERNMENT SERVICE: CO-KISS-02. IT TECHNICAL SUPPORT

SERVICE INFORMATION
TOTAL
TOTAL FEES
TO BE PAID
TIME
Incident Form or Accomplished Call IT Service Desk / Email / or
Request Form (1 original) approach and submit to NIMD
None
personnel the accomplished request
form.
Acknowledge incident form and
None
provide survey feedback.
1 day
Complex & 15
min.
7 days,
TOTAL: None
4
Highly
hours
Technical
& 15
min.
Page 46 of 97
GOVERNMENT SERVICE: CO-KISS-03. PROVISION OF ENR STATISTICS (FOR WALK-IN CLIENTS)

SERVICE INFORMATION
TOTAL FEES
Request Form (1 original) Fill out the Request Form. None
Receive requested ENR statistics and
None
fill out survey form.
2 days, 4 hours &

TOTAL: None
20 min.
Page 47 of 97
GOVERNMENT SERVICE: CO-LAS-01. ISSUANCE OF CERTIFICATION OF NO PENDING ADMINISTRATIVE CASE

SERVICE INFORMATION
TOTAL
TOTAL FEES
TO BE PAID
TIME
If BAR/Board Exam, Retirement/Leave, or Get and accomplish request form, and
any other reason submit form together with the None
documentary requirements.
1. Accomplished form from IAD-LAS (1 Receive Certification and fill-out
None
original) survey form.
Additional if Application for Bond
2. Filled up Application Form for Bond (1
photocopy) or
3. Photocopy of the draft Special Order
designating the requesting party as
Special Disbursing Officer (1
photocopy)
Additional if Travel Abroad
4. Travel Authority (1 photocopy) or
5. Invitation (1 photocopy)
Additional if Scholarship
6. Invitation (1 photocopy)
Simple 3 days
TOTAL: None
Complex 4 days
Page 48 of 97
GOVERNMENT SERVICE: CO-SCIS-02. MEDIA REQUEST FOR INTERVIEW OF DENR OFFICIALS

SERVICE INFORMATION
TOTAL FEES
Request letter sent through the Request through phone call or request
SCIS email (scis@denr.gov.ph) letter interview on DENR policies,
or by fax, or request through programs, projects, including
phone call environmental issues.
Request letter should be addressed to

the SCIS Director, emailed to
scis@denr.gov.ph sent thru fax at (02)
8926-9805 indicating the above details None
and the following (if applicable):
a. Preferred schedule of interview

b.Guide questions for the interviewee
c.Format of interview - taped, live, or
phone-patch
d.Schedule of airing of the story
including station/network/time
Confirm schedule and venue of
None
interview.
Conduct the interview None
1 day, 2 hours & 30
TOTAL: None
min.
Page 49 of 97
GOVERNMENT SERVICE: CO-SCIS-03. LENDING OF LIBRARY REFERENCE/RESOURCE MATERIALS

SERVICE INFORMATION
TOTAL FEES
Present any valid identification Register in the logbook of the DENR
None
card Library Counter.
Inquire on availability of material/s
None
related to topic for research.
Borrow reference/resource materials Php 500.00
(Refundable)
Receive reference/resource materials.
For materials for photocopying,

None
borrowing is allowed for a maximum
of 5 materials per batch and
photocopying time of 2 hours.
Return borrowed library
None
reference/resource material/s.
2 hours & 35 Php 500.00

TOTAL:
min. (refundable)
Page 50 of 97
GOVERNMENT SERVICE: CO-SCIS-04. DISTRIBUTION OF IEC MATERIALS

SERVICE INFORMATION
TOTAL FEES
Request Form (1 original) Accomplish and submit request form None
Receive requested material and fill-out
None
survey form.
Print 24 min.
TOTAL: None
Video 20 min.
Page 51 of 97
GOVERNMENT SERVICE: CO-SCIS-01. REQUEST FOR EVENT COVERAGE

SERVICE INFORMATION
TOTAL FEES
Request through phone call, or Request for event coverage through
None
memo or phone call.
Request through memo (1 copy) Receive story from DENR and release
by various means of media e.g. social None
media, official website
TOTAL: 5 days & 40 min. None
Page 52 of 97
GOVERNMENT SERVICE: CO-SCIS-05. HANDLING PUBLIC ASSEMBLIES AND PROTESTS

SERVICE INFORMATION
TOTAL FEES
1. Request/notice for a Go to DENR for a public assembly
dialogue (1 original or and/or protest None
photocopy)
2. Resolution and other related Provide a copy of request or notice for
documents, if any (1 original a dialogue, and names of 20
None
or photocopy) representatives who will participate in
the dialogue
3. Names of 20 persons
authorized to represent their
organization/group
4. Names of DENR officials,
focal/technical persons
requested to participate in
the dialogue
4 days, 7 hours &

TOTAL: None
50 min.
Page 53 of 97
REGIONAL, PENR AND CENR OFFICES

GOVERNMENT SERVICE: RO-AF-01. ISSUANCE OF CERTIFICATION OF NO RECORDS/APPEAL/MOTION FOR RECONSIDERATION, ETC.
SERVICE INFORMATION
TOTAL PROCESSING TOTAL FEES TO BE
Client Steps/Procedures as
Requirement Legal Basis Legal Basis TIME PAID
indicated in the Citizen’s Charter
1. Duly accomplished Accomplish request form and forward
customer request form to Receiving/ Releasing Clerk.
(1 original)
2. Government issued ID Pay to the Cashier the Certification Certification Fees:
(present 1 original) Fee.
Php 50.00
(for reference purposes)
Php 100.00
(for loan purposes)
Additional if from the Receive the approved Certification.
Government Sector
original)
Additional if Requesting
Party is a representative
1 hour & 15
Simple
min.
TOTAL: Php 50.00-100.00
3 hours & 50
Complex
min.
Page 54 of 97
GOVERNMENT SERVICE: RO-AF-02. DOCUMENT AUTHENTICATION FOR GENERAL CIRCULATION DOCUMENTS

SERVICE INFORMATION
TOTAL FEES
1. Letter Request or Request Accomplish request form and forward
None
Form (1 original) to Receiving/ Releasing Clerk.
2. Government issued ID Pay to the Cashier the Certification Php 50.00
(present 1 original) Fee. Certification Fee
per set +
Php 5.00 per

page
Additional if from the Receive the approved Certification.
None
Government Sector
original)
Additional if Requesting
Party is a representative
1 hour Php 50.00

Simple & 10 Certification
Fee
min.
TOTAL: per set +
3 hours
Comple
& 40 Php 5.00 per
x
min. page
Fees are waived for those with Official Letter.
Page 55 of 97
RO-AF-04. PROCESSING AS TO AVAILABILITY OF FUNDS OF PURCHASE ORDER (PO), JOB ORDER (JO), CONTRACT OF SERVICE (COS) AND
GOVERNMENT SERVICE:
OTHER CONTRACTS
SERVICE INFORMATION
TOTAL FEES
Client Steps/Procedures as PROCESSING
indicated in the Citizen’s Charter TIME
If Initial Contract of Commission on Audit (COA)
Communication/Telephone and Circular 2012-001 dated June 14,
Gasoline 2012 Revised Guidelines and
a. Contract (1 certified copy) Documentary Requirements for
Common Government Transactions
b. Annual Procurement Plan (APP) (1

certified copy)
If Supplier/Contractor/Service
Provider
a. Purchase Order (P.O.)
 Purchase Order (1 original)
 Abstract of Quotations (1 original)
 Special Order, if applicable (1
photocopy)
b. P.O. Through Direct Contracting
 Distributor Certificate or Sworn
Certificate of Guarantee Exclusive
Distributorship Agreement (if
applicable) (1 photocopy)
c. Repair and Preventive Maintenance
of Motor Vehicles
 Approved Obligation Request &
Status (ORS) (2 original)
 Approved Purchase Request (1
original)
Page 56 of 97
GOVERNMENT SERVICE:
OTHER CONTRACTS
SERVICE INFORMATION
TOTAL FEES
 BAC Resolution (1 certified true
copy)
 Quotation (at least three (3) (1
original)
 Project Procurement Management
Plan (PPMP) (1 photocopy)
 Pre-repair Evaluation/Inspection
Report (1 original)
 Approved Job Order Request (1
original)
 Vehicle Repair Request (1 original)
 Certificate of Earmarking of Funds
(1 original)
 PhilGEPS Posting Reference
Number & Award Notice Abstract
(for transactions amounting to more
than P50,000.00) (1 computer
generated)
d. Purchase of Supplies and
Equipment, and Printing of
Newsletters/Brochures, etc.
 Approved Obligation Request and
Status (ORS) (2 original)
original)
 BAC Resolution (1 certified true
copy)
 Quotation (at least three (3)) (1
Page 57 of 97
GOVERNMENT SERVICE:
OTHER CONTRACTS
SERVICE INFORMATION
TOTAL FEES
original)
 Certificate of Earmarking of Funds
(1 original)
 Project Procurement Management
Plan (PPMP) (1 photocopy)
 PhilGEPS Posting Reference
Number & Award Notice Abstract
(for transactions amounting to more
than P50,000.00) (1 computer
generated)
If Agency Procurement Request
(APR)
a. Purchase Request (3 original)
If Contract
b. Purchase Request (1 original)
c. TOR (1 original)
d. Letter Intent/Proposal (1 original)
e. Curriculum Vitae (1 original)
Simple 3 days
TOTAL: None
Complex 7 days
Page 58 of 97
GOVERNMENT SERVICE: RO-AF-05-06-07. PROCESSING OF PAYMENT OF CLAIMS

SERVICE INFORMATION
LIST OF REQUIREMENTS LIST OF STEPS AND PROCEDURES TOTA
L
TOTAL PROCESSING
Client Steps/Procedures as FEES
Requirement Legal Basis Legal Basis TIME
indicated in the Citizen’s Charter TO BE
PAID
COA Circular 2012-001 dated June Submit DV and ORS with complete
14, 2012 (Revised Guidelines and supporting documents to Budget
Documentary Requirements for Unit/Section.
Common Government
 Disbursement Voucher (1 Transactions)
original, 3 duplicate) COA Circular 2012-001 dated June
14, 2012 (Revised Guidelines and
Documentary Requirements for
Common Government
Transactions)
If Service Provider, issue Official
 Obligation Request and Status
Receipt and sign in Cash Book and
(3 original) Box E of DV.
If Initial Contract of
Communication/Telephone and
Gasoline
 Contract (3 original)
 Annual Procurement Plan (APP),
and any amendment thereto (1
certified Copy), or Certification
from the Procurement Office
that the items procured are
already included in the APP (1
original)
If Supplier/Contractor/Service Provider
A. Purchase Order (P.O.)
 Purchase Order/Contract
Agreement (3 Original)
 Purchase Request (3 Original)
 BAC Resolution (1 original, 2
Photocopies)
 PHILGEPS Posting (if above 50K)
Page 59 of 97

SERVICE INFORMATION
TOTAL PROCESSING
Client Steps/Procedures as L
indicated in the Citizen’s Charter FEES
(1 original, 2 Photocopies) TO BE
 Certification from Procurement-
that legal document from GPPB
Reso No. 21-2017 dated
5/30/2017 are submitted and
duly verified (1 original, 2
Photocopies)
 Certificate of Availability of
Funds
 Agency Procurement
Request/APR Form No. 02 (for
supplies), In case supplies are
not available at DBM, there
must be a certificate of Non-
availability of stock from PS-
DBM (1 original, 2 Photocopies)
 Annual Procurement Plan (APP),
and any amendment thereto (1
Certified Copy), or Certification
from the Procurement Office
that the items procured are
already included in the APP (1
original)
 Abstract of Quotations (2
Original)
 Quotations with Certification
from Procurement Office that
Supplier has Submitted
Updated Eligibility
Documents/Legal Documents
(Alternative Method of
Procurement), if shopping (3
Page 60 of 97

SERVICE INFORMATION
TOTAL PROCESSING
Original Per Supplier) TO BE
 At least 1 Filled-Up Quotation,
with Proof of Receipt of
Quotation (1 original, 2
photocopies)
 Certificate of Posting in 3
Conspicuous Places (1 original,
2 photocopies)
 Request for Quotations (1
original Per Supplier)
 Special Order, if Applicable (1
Photocopy)
 Inspection and Acceptance
Report (1 original, 2
Photocopies)
 Sales Invoice/Delivery
Receipt/Official Receipt (1
original, 2 Photocopies)
 Certificate Of Acceptance (1
B. P.O. Through Direct
Contracting
 Purchase Request with
Certification from the
Procurement Office that the
items procured are already
included in the APP (3 Original)
Photocopies)
 Quotations (3 Original Per
Supplier)
Page 61 of 97

SERVICE INFORMATION
TOTAL PROCESSING
 Distributor Certificate or Sworn TO BE
Certificate of Guarantee
Exclusive Distributorship
Agreement (If Applicable) (1
Photocopy)
 Inspection Report (1 original, 2
Photocopies)
 Certificate of Acceptance (1
If Meals and Snacks For
Seminar/Training
 Special Order (3 photocopies)
or Notice of Meeting (1 original,
2 photocopies)
 Purchase Request with
Certification from the
Procurement Office that the
items procured are already
included in the APP (3 Original)
 RESO (1 original, 2 photocopies)
 PHILGEPS BNA – RFQ (1 original,
2 photocopies)
 3 Quotations (1 original Per
Supplier, 2 photocopies)
 APQ (1 original, 2 photocopies)
 Certification from Procurement
duly verified (1 original)
 Contract (3 Original)
Page 62 of 97

SERVICE INFORMATION
TOTAL PROCESSING
 Billing or Statement of Account TO BE
(1 original, 2 photocopies)
 Menu (1 original, 2
photocopies)
 Attendance (1 original, 2
photocopies)
 Activity Report with Pictures (1
original, 2 photocopies)
If Job Order (J.O.)
A. Repair of
Vehicle/Equipment/Facilities
 Purchase Request with notation
that it is included in the APP (1
 Pre-Repair Inspection Report (1
 BAC Resolution for Major
Repairs (1 original, 2
Photocopies)
 Quotations (1 original Per
Supplier, 2 Photocopies)
 Post Repair Inspection Report (1
 PHILGEPS Posting (50K and
above) (1 original, 2
photocopies)
 Certificate of Posing (1 original,
Page 63 of 97

SERVICE INFORMATION
TOTAL PROCESSING
2 photocopies) TO BE
 Waste Materials Report (1
Funds (1 original, 2
photocopies)
B. Printing
 Purchase Request with notation
that it is included in the APP (1
 Layout, E-Copy of Document to
be Printed, or Source of Layout
(1 original, Digital Copy)
Photocopies)
photocopies)
2 photocopies)
Page 64 of 97

SERVICE INFORMATION
TOTAL PROCESSING
duly verified (1 original) TO BE
Supplier, 2 Photocopies)
 Inspection Report (1 original, 2
Photocopies)
If Agency Procurement Request (APR)
 Purchase Request (1 original, 2
photocopies)
photocopies)
If Contract
 Notarized Contract (1 original, 2
photocopies)
photocopies)
photocopies)
2 photocopies)
 TOR (1 original, 2 photocopies)
 Letter Intent/Proposal (1
Page 65 of 97

SERVICE INFORMATION
TOTAL PROCESSING
 Curriculum Vitae with Personal TO BE
Data Sheet (1 original, 2
photocopies)
 Letter Request for Payment (For
Resource Person, Documentor,
or Facilitator) (1 original, 2
Photocopies)
 Evaluation Report (for Resource
Person, Documentor or
Facilitator) (1 original, 2
Photocopies)
photocopies)
 Actual Output (3 photocopies, if
applicable)
 Notarized Contract (1 original,
2 photocopies)
 Duly Accomplished Daily Time
Record (DTR) (1 original, 2
Photocopies)
 Travel Order, if applicable (3
photocopies)
 Accomplishment Report (1
 S.O, if Applicable (1 original, 2
Photocopies)
 MCLE Certification, if Lawyer (1
Page 66 of 97

SERVICE INFORMATION
TOTAL PROCESSING
original, 2 Photocopies) TO BE
 Written Concurrence from COA,
if Lawyer (1 original, 2
Photocopies)
 Deputation of OSG, if Lawyer (1
 Acquiescence from OSG, if
Lawyer (3 Photocopies)
photocopies)
If Mandatory Expenses
A. Water and Electricity
 Billing Statement (1 original, 2
Photocopies)
B. Communication/Telephone
 Billing/Statement of Account (1
 Certification that Phone Calls
are official in nature (1 original,
2 Photocopies)
 Contract (1 original for first
payment only)
C. Gasoline
 Billing/Statement of Account (1
 Vehicle Trip Ticket (1 original, 2
Photocopies)
 Contract (1 original for first
payment only)
 Fuel/Lubricants Requisition and
Page 67 of 97

SERVICE INFORMATION
TOTAL PROCESSING
Issue Slip (1 original, 2 TO BE
Photocopies)
If Government Share For Mandatory
Deductions
 List of Personnel with
Corresponding Amount of
Government Share (1 original, 2
Photocopies)
If TEV (Local)
A. Approved Travel Order (1
B. Itinerary (1 original, 2
Photocopies)
C. Special Order, if Applicable (3
Photocopies)
D. Additional Requirement For
Reimbursement
 Travel Report (1 original, 2
Photocopies)
 Certificate of Travel
Completed (1 original, 2
Photocopies)
 Certificate of Appearance (1
 Tickets (1 original, 2
Photocopies)
 PAL/Cebu Pacific or any
other Airline TO (1 original,
2 Photocopies)
 Boarding Pass (1 original, 2
Photocopies)
Page 68 of 97

SERVICE INFORMATION
TOTAL PROCESSING
 Terminal Fee Ticket/Stub (1 TO BE
 Certificate of Expenses not
Requiring Receipt (1
 Receipt from
Accommodation, if
applicable (1 original, 2
Photocopies)
If Cash Advances
 Special Order of
SDO/Allotment Letter (3
Photocopies)
 Certificate of No Unliquidated
Cash Advance (1 original, 2
Photocopies)
If Replenishment of Petty Cash Fund
 Special Order, if First Payment
 Official Receipts/Sales Invoices
 Petty Cash Replenishment
Report (1 original, 2
photocopies)
 Certificate of Emergency
Purchase (1 original, 2
photocopies)
 Certificate of Inspection and
Acceptance (1 original, 2
Page 69 of 97

SERVICE INFORMATION
TOTAL PROCESSING
photocopies) TO BE
 Report of Waste Materials, in
case of repair (1 original, 2
photocopies)
 Approved Trip Ticket for
Gasoline Expenses (1 original, 2
photocopies)
 Three (3) Quotations from
Suppliers (1 original, 2
photocopies)
If eNGP/CBFM Contracts
A. Payment of 15% Mobilization Fee
 Endorsement Memorandum (1
 Letter request from the payee
for the release of MF (1 original,
2 photocopies)
 Letter of Intent (1 original, 2
photocopies)
 Annual Procurement Plan (APP)
(1 Certified Copy)
 Notarized MOA with WFP,
Mode of Payment & Site MAP
photocopies)
 BAC Resolution – Mode of
Procurement (1 original, 2
Page 70 of 97

SERVICE INFORMATION
TOTAL PROCESSING
Photocopies) TO BE
 Proof of Posting of RFQ at 3
conspicuous places (1 original, 2
Photocopies)
Service Provider, 2 Photocopies)
 BAC Resolution – Award
approved by HOPE (1 original, 2
Photocopies)
 Notice of Award received by
Service Provider (1 original, 2
Photocopies)
 Notice to Proceed received by
Service Provider (1 original, 2
Photocopies)
 Philgeps Posting of
Award/Contract/Proceed (1
 Request for release of 15%
Mobilization fee (1 original, 2
Photocopies)
 Performance Security
 LEGAL REQUIREMENTS
a. Certificate of Registration
from SEC/CDA (3
photocopies)
b. Certification from the
leader of the service
provider that none of its
incorporators, organizers,
Page 71 of 97

SERVICE INFORMATION
TOTAL PROCESSING
directors or officials is an TO BE
agent or related by
consanguinity or affinity up
to the fourth civil degree to
the HOPE, members of BAC
or other authorized officials
(1 original, 2 Photocopies)
c. Disclosure of related
business, if any and extent
of ownership therein (1
 TECHNICAL REQUIREMENTS
a. List of completed contracts
similar to the procurement
 FINANCIAL REQUIREMENTS
a. Certificate that the service
provider has an existing
bank account (1 original, 2
Photocopies) / 3
photocopies of Bank Book
b. Updated Audited Financial
Statements (1 original, 2,
Photocopies)
c. Certification that it has
financial management
system that maintains sets
of book of accounts (1
B. Progress Billing
 Endorsement/Memorandum (1
Page 72 of 97

SERVICE INFORMATION
TOTAL PROCESSING
original, 2 photocopies) TO BE
 Letter Request to the Auditor
for the validation of the
accomplishment (1 original, 2
photocopies)
 Validation Report /
Accomplishment (1 original, 2
photocopies)
 Geotagged Photos of the
Plantation (Per Beneficiary/
Family) (1 original, 2
photocopies)
 Statement of Account (1
 List of Beneficiaries (1 original, 2
photocopies)
 Parceliarized Plantation Map
(Maintained & Protected) (1
 Affidavit of Completion (1
 Certificate of Completion and
Acceptance (1 original, 2
photocopies)
 Approved Memorandum of
Agreement (2 photocopies)
 Request for Inspection and
Payment (1 original, 2
Photocopies)
 Statement of Work
Accomplished (1 original, 2
Page 73 of 97

SERVICE INFORMATION
TOTAL PROCESSING
Photocopies) TO BE
 Notarized Inspection and
Acceptance Report (Matrix
form) (1 original, 2 Photocopies)
 Notarized Narrative Report of
IAR (1 original, 2 Photocopies)
 Letter of Turn Over (1 original, 2
Photocopies)
 Geo-tagged photos of validation
and accomplished activities (1
 Fund Utilization Report with
attached payroll, if with labor (1
C. Release of Retention fee
 PO Request for the release of
Retention Fee (1 original, 2
photocopies)
 Third Party Evaluation Report
that the PO Plantation attained
at least 85% Survival Rate (2
photocopies)
 Certificate of Final Inspection
and Acceptance Report (1
Page 74 of 97

SERVICE INFORMATION
TOTAL PROCESSING
 Certificate of Final Acceptance TO BE
 Completed Parceliarized
Plantation Map (1 original, 2
photocopies)
 Photo Copy of Affidavit of
Completion (2 photocopies)
 Photo Copy of Certificates of
Completion and Acceptance (2
photocopies)
 Photo copy of Obligation
Requests and Status (2
photocopies)
 Photo Copy of Memorandum
of Agreements (2 photocopies)
 Photo Copy of Notice to
Proceeds (2 photocopies)
 Inspection/Validation Report of
Third Party Validators indicating
the survival rate for Sites with
area of 100 has and above (1
 Inspection/Validation Report of
Regional/PENRO composite
team indicating the survival rate
for Sites with area of below 100
has (1 original, 2 Photocopies)
 Fund Utilization Report (1
 Project Completion Report (1
Page 75 of 97

SERVICE INFORMATION
TOTAL PROCESSING
 Letter of FINAL Turn Over (1 TO BE
 Certificate of FINAL Acceptance
 Geo-tagged photos of validation
and accomplished activities (1
 Certificate of Site Development
D. Progress Payment for Seedling
Production
 PO Request for
Inspection/Validation and
payment (1 original, 2
photocopies)
photocopies)
 Letter Request to the Auditor
for the validation of the
accomplishment (1 original, 2
photocopies)
 Validation Report /
photocopies)
 Nursery Tally Sheet (1 original, 2
photocopies)
 Geotagged Photos of Nurseries
(per plot) (1 original, 2
Page 76 of 97

SERVICE INFORMATION
TOTAL PROCESSING
photocopies) TO BE
 Statement of Account (1
 Proposed list of
Beneficiaries/Families (1
 Photo copy of Approved
Memorandum of Agreement (2
photocopies)
 Photo copy of Approved
Obligation Request (2
photocopies)
E. Additional if seedlings were
procured
 Seedlings Acknowledgement
Receipt (1 original, 2
photocopies)
 Certificate of Registration of
Seedling Supplier (1 original, 2
photocopies)
 Delivery Receipt duly received
by the PO (1 original, 2
photocopies)
 Business Permit of Seedling
Supplier (1 original, 2
photocopies)
If Infrastructure Projects
 Letter request from the
contractor for inspection (if
applicable) and released of
advance/progress/final
payment or for substitution in
Page 77 of 97

SERVICE INFORMATION
TOTAL PROCESSING
case of release of retention TO BE
money (1 original, 2
photocopies)
Accomplishment/Progress
Billing (1 original, 2
photocopies)
 Inspection Report by the
Agency's Authorized Engineer (1
 Result of Test Analysis, if
photocopies)
 Statement of Time Elapsed (1
 Monthly Certificate of Payment
 Contractor’s Affidavit on
payment of laborers and
materials (1 original, 2
photocopies)
 Pictures, before, during and
after construction of items of
work especially the embedded
items (1 original, 2 photocopies)
 Photocopy of vouchers of all
previous payments ( 2
photocopies)
 Certificate of Completion (1
 Certificate of Acceptance
Page 78 of 97

SERVICE INFORMATION
TOTAL PROCESSING
 Letter request from the Agency TO BE
to the Auditor for the
inspection and payment for the
work accomplished by the
contractor (1 original, 2
photocopies)
A. If advance payment (additional
requirements)
 Any security in the form of cash,
bank guarantee, irrevocable
standby letter of credit from a
commercial bank, GSIS or surety
bond callable on demand
(amount equivalent to the
released MF) (1 original, 2
photocopies)
 Notarized Contract (1 original, 2
photocopies)
 Such other documents peculiar
to the contract and/or to the
mode of procurement and
considered necessary in the
auditorial review and in the
technical evaluation thereof (1
B. If final payment (additional
requirements)
 As-built Plan (1 original, 2
photocopies)
 Warranty security (1 original, 2
photocopies)
 Clearance from the Provincial
Page 79 of 97

SERVICE INFORMATION
TOTAL PROCESSING
Treasurer that the TO BE
corresponding sand and gravel
fees have been paid, if
photocopies)
 Copy of turn over
documents/transfer of project
and facilities such as motor
vehicle, laptops, other
equipment and furniture
included in the contract to
concerned government agency
C. If Release of Retention Money
(additional requirements)
 Certification from the
Requesting Party that the
project is completed and
inspected (1 original, 2
photocopies)
 Certification of final inspection
and acceptance report (1
 Certificate of Final Acceptance
 Any security in the form of cash,
bank guarantee, irrevocable
standby letter of credit from a
commercial bank, GSIS or surety
bond callable on demand, if
photocopies)
Page 80 of 97

SERVICE INFORMATION
TOTAL PROCESSING
TO BE
3 days, 7
Complex
hours & 55
(1)
min.
Highly
TOTAL: 4 days &
Technica
55 min.
l (1)
Note: None
(1) = 1 banking day 4 days, 7
Complex
(2) = 2 banking days hours & 55
(2)
min.
Highly
5 days &
Technica
55 min.
l (2)
Page 81 of 97
GOVERNMENT SERVICE: RO-AF-03. SALE OF BIDDING DOCUMENTS

SERVICE INFORMATION
TOTAL FEES
1. Present One (1) Valid Submit letter of intent, present original
Company Identification and submit copy of Official Receipt as
Card proof of payment as indicated in the
invitation to bid (ITB) for the Bidding
Documents.
2. Official Receipt (1 photocopy Register in the logbook and
with accompanying original) acknowledge receipt of Bidding
Documents.
Please refer to
the table of fees
below.
TOTAL: 30 min.
Approved Budget for the Contract (Php) Maximum Cost of Bidding Documents (Php)
500, 000 and below 500.00
More than 500,000 up to 1 Million 1,000.00
More than 500 Million 75,000.00
Page 82 of 97
GOVERNMENT SERVICE: RO-F-01. ISSUANCE OF CERTIFICATE OF TREE PLANTATION OWNERSHIP (CTPO)

SERVICE INFORMATION
TOTAL PROCESSING
Client Steps/Procedures as indicated FEES TO
in the Citizen’s Charter BE PAID
1. Letter Request (1 original, 1 Submit letter request and supporting
None
photocopy) documents to CENRO.
2. Title or Tax Declaration (1 Receive Order of Payment and pay Php 50.00
photocopy) corresponding fee to the CENRO Special
Cashier. Certification
Fee
Additional if the applicant is a Receive OR.
None
representative
3. Special Power of Attorney Receive approved CTPO
None
(SPA) (1 original)
5 days, 5
Complex hours & 30
min.
TOTAL: Php 50.00
6 days, 5
Highly
hours & 30
Technical
min.
Page 83 of 97
GOVERNMENT SERVICE: RO-F-02. ISSUANCE OF SELF-MONITORING FORM (SMF)

SERVICE INFORMATION
TOTAL FEES
1. Request letter from the Submit letter request with supporting
proponent for issuance of SMF documents. None
(1 original, 1 photocopy)
2. CTPO (1 photocopy) Pay corresponding fee. Php 50.00/
truck load
Certification Fee
Additional if applicant is not the Accompany/guide the verifying team to
None
owner of forest products the site.
3. Special Power of Attorney (1 Receive Copy of the SMF.
None
original, 1 photocopy)
2 days, 4 hours & Php 50.00/

TOTAL:
30 min. truck load
Page 84 of 97
RO-F-03. ISSUANCE OF CERTIFICATE OF VERIFICATION (COV) FOR THE TRANSPORT OF PLANTED AND NON-PREMIUM TREES WITHIN PRIVATE LAND,
GOVERNMENT SERVICE:
NON-TIMBER FOREST PRODUCTS EXCEPT RATTAN, AND WOOD PROCESSING PLANT (WPP) TO OTHER WPP
SERVICE INFORMATION
TOTAL FEES
1. Request letter (1 original, 1 Submit request letter and supporting
None
photocopy) documents
2. Tax Declaration or Land Receive Order of Payment and pay Php 50.00/
Title (1 photocopy) corresponding fees truck load
Certificate of
Verification Fee
Php 36.00
Oath Fee
3. Certification that the forest Receive OR
products are harvested
None
within the area of the owner
(for non-timber) (1 original)
4. Approved Tree Cutting Receive COV.
Permit, if applicable (1 None
photocopy)
If WPP to another WPP
5. Supply Contract or Invoice
Receipt (1 photocopy)
Additional if applicant is not the
land owner
6. Special Power of Attorney
(SPA) (1 original)
1 day, 4 hours &

TOTAL: Php 86.00 +
45 min.
Page 85 of 97
GOVERNMENT SERVICE: RO-F-04. APPLICATION FOR CHAINSAW REGISTRATION

SERVICE INFORMATION
TOTAL FEES
1. Official Receipt of DAO 2003-24 Submit application form and DAO 2003-24
Chainsaw Purchase (1 supporting documents to the CENR None
original) Office.
2. Stencil Serial Number of DAO 2003-24 Receive Order of Payment and pay Php 500.00
Chainsaw corresponding fee. Registration Fee
3. Duly accomplished DAO 2003-24 Receive OR.
None
Application Form
4. Detailed Specification of DAO 2003-24 Receive Certificate of Chainsaw
Chainsaw (e.g. brand, Registration None
model, engine capacity, etc.)
5. Notarized Deed of Absolute DAO 2003-24
Sale, if transfer of ownership
(1 original)
6. Actual chainsaw
4 hours & 30
TOTAL: Php 500.00
min.
Page 86 of 97
GOVERNMENT SERVICE: RO-F-05. ISSUANCE OF TREE CUTTING AND/OR EARTHBALLING PERMIT FOR DPWH PROJECTS
SERVICE INFORMATION
TOTAL FEES
1. Application letter (1 Submit the request/ application with DAO 2018-16
original) complete supporting documents to None
CENR Office.
2. LGU DAO 2018-16 Receive TCP.
endorsement/Certification of
None
No Objection from
Sanggunian (1 original)
3. Approved Land Tenurial DAO 2018-16
Instrument (LTI)/Special
Land Use Permit (SLUP), if
within Timberland (1
photocopy)
4. Approved Site DAO 2018-16, DAO 2020-06
Development
Plan/Infrastructure Plan with
tree charting (1 original)
5. Appropriate Certificate of DAO 2018-16, DAO 2020-06
Non-Coverage or
Environmental Compliance
Certificate (CNC/ECC) (1
photocopy)
6. Free, Prior and Informed
Consent (FPIC), if
applicable
7. Waiver/Consent of owner/s, DAO 2018-16, DAO 2020-06
if titled property (1 original)
8. PAMB DAO 2020-06
Clearance/Resolution, if
within Protected Area (1
original)
TOTAL: 2 days & 7 hours None
Page 87 of 97
RO-F-06. ISSUANCE OF TREE CUTTING PERMIT FOR PLANTED TREES (TENURED FORESTLAND OR PRIVATE LAND), OR TREES (PLANTED OR
GOVERNMENT SERVICE:
NATURALLY GROWN) THAT POSE THREAT TO HUMAN LIVES AND PROPERTIES
SERVICE INFORMATION
TOTAL FEES
1. Application Letter (1 Submit letter request and supporting
None
original) documents.
2. LGU Pay certification and oath fee. Php 50.00/
Endorsement/Certification of certification
No Objection (1 original) Certification Fee
Php 36.00/
application
Oath Fee
Additional if Private Property Receive OR. None
3. OCT/TCT (1 certified copy Guide/accompany the inventory team
or 1 photocopy with to the site. None
accompanying owner’s copy)
Additional if Receive the approved Tree Cutting
None
School/Organization Permit.
4. PTA Resolution or
Resolution from any
organize group of No
Objection and Reason for
Cutting (1 original)
20 days, 2 hours
TOTAL: Php 86.00 +
& 30 min.
Page 88 of 97
RO-F-07. ISSUANCE OF PRIVATE LAND TIMBER PERMIT (PLTP) FOR NON-PREMIUM SPECIES, OR SPECIAL PLTP (SPLTP) FOR PREMIUM/NATURALLY-
GOVERNMENT SERVICE:
GROWN TREES WITHIN PRIVATE/TITLED LANDS
SERVICE INFORMATION
TOTAL FEES
1. Application Letter (1 DAO 2000-21 Submit letter request and supporting
None
original) documents.
2. LGU DAO 2000-21 Pay certification and oath fee. Php 50.00/
Endorsement/Certification of certification
No Objection (1 original) Certification Fee
Php 36.00/
application
Oath Fee
Additional if Private Property Guide/accompany the inventory team DAO 2000-21
None
to the site.
3. OCT/TCT (1 certified copy DAO 2000-21
or 1 photocopy with
accompanying owner’s copy)
Additional if
School/Organization
4. PTA Resolution or
Resolution from any
organize group of No
Objection and Reason for
Cutting (1 original)
TOTAL: 40 days Php 86.00 +
Page 89 of 97
GOVERNMENT SERVICE: RO-L-01. ISSUANCE OF CERTIFICATION OF LAND STATUS AND/OR CERTIFICATION OF SURVEY CLAIMANT
SERVICE INFORMATION
TOTAL PROCESSING TOTAL FEES TO BE
Requirement Legal Basis Legal Basis TIME PAID
1. Request Form (1 original, 1 File application with complete
duplicate copy) supporting documents to the CENRO None
Receiving Area/Records Unit.
2. Any document showing the Receive Order of Payment and pay DAO 1993-20 Php 20.00/lot
identity of the lot (1 corresponding fee. Pay additional fee + Php 10.00/
photocopy) if the request includes Certification of additional lot
Survey Claimant. Certification Fee of
Status
Php 30.00
Documentary Stamp
Additional if for
Certificate of Survey
Claimant:
Php 20.00/lot
+ Php 10.00/
additional lot
Certification Fee of
Survey Claimant
3. Sketch Plan with Complete Receive Official Receipt and forward
Technical Description (1 the same to Technical Staff, RPS. None
original)
Receive the Certification. None
Without 1 day, 3 hours Php 50.00 +

issues & 5 min.
TOTAL: If with Certificate of
With 4 days, 3 hours Survey Claimant:
issues & 5 min. Php 70.00 +
Page 90 of 97
GOVERNMENT SERVICE: RO-L-02. ISSUANCE OF SURVEY AUTHORITY

SERVICE INFORMATION
TOTAL FEES
1a. Duly accomplished Letter- Submit Letter Request to the CENR LMB Key Services Manual
Request Form from the land Office with complete supporting
owner requesting for survey requirements
None
authority and authorizing certain
private GE to conduct the survey
(1 original) or
1b. Duly accomplished Letter- Receive Order of Payment and pay
>Php 200.00
Request Form from the GE on corresponding fees
Field Inspection
behalf of his/her client (1
Deposit*
original)
1. Any proof of claim or Receive Survey Authority, sign in the
acquisition of the property duplicate copy, and forward the same None
to the Records Officer for filing.
 Latest, Updated Tax
declaration for the last
year (1 certified copy)
 Deed of Sale (1
photocopy with
accompanying Original
Copy)
 Extra Judicial
Settlement (1 original)
 Waiver of Rights (1
original)
 Other documents
2. Survey Authority form duly
signed by the applicant and
private Geodetic Engineer (1
original, 1 duplicate copy)
3. Certification of Land Status
(1 original)
4. Scheme of subdivision from
GE (1 photocopy)
Regional Trial Court
concerned that there is no
pending land registration
Page 91 of 97
GOVERNMENT SERVICE: RO-L-02. ISSUANCE OF SURVEY AUTHORITY

SERVICE INFORMATION
TOTAL FEES
case involving the parcel
being applied for (1 original)
6. Certification from barangay
that there is no record of
claims and conflict (1
original, 1 duplicate)
7. Copy of Approved Survey
Plan with Technical
Description (if with
previously approved
surveys) (1 blueprint copy)
8. Certification of status of
land from LRA (if the
municipality is under
cadastral proceedings or if
there is an old survey)
(Private Survey) (1 original,
1 duplicate copy)
9. Lot Status (whether titled or
not) (1 original)
3 days, 4 hours &
5 min.
or more
TOTAL: depending on the >Php 200.00
location
and size of the
area
Note: DENR may request for additional documents or combination of documents mentioned above depending on the situation of the application/request
Page 92 of 97
GOVERNMENT SERVICE: RO-L-03. APPLICATION FOR FREE PATENT (AGRICULTURAL)

SERVICE INFORMATION
TOTAL FEES
1. Duly accomplished Free Submit accomplished Application
Patent Application and Form to the CENR Office with
prescribed forms (1 original) complete supporting requirements
2. Any document showing Receive Order of Payment and pay
Php 50.00
identity of land and claims corresponding fees.
Application Fee
of ownership
 Tax declaration (1 Receive (OR) and forward the same to
certified copy) Records Unit/Section.
 Deed of Sale (1
photocopy, present
original copy)
 Extra Judicial
Settlement (1
photocopy)
photocopy)
Municipal Circuit/Regional
Trial Court (MCTC/RTC)
being applied for (1 original,
1 photocopy)
4. Approved Survey Plan with
Technical Description/Form
V37 (if covered with
isolated survey) (1 certified
copy)
land from LRA, if the
there is an old survey
(Private and Original
Survey) (1 photocopy)
6. Certification that the land
Page 93 of 97
GOVERNMENT SERVICE: RO-L-03. APPLICATION FOR FREE PATENT (AGRICULTURAL)

SERVICE INFORMATION
TOTAL FEES
applied for is alienable and
disposable (1 original, 1
photocopy)
7. Documentary Stamp (4
pieces)
Php 50.00
110 days
TOTAL: If with transfer
maximum
fee:
Php 150.00
Transfer fee shall be paid when the lot is transferred during the processing of the application. The fee shall be paid based on where the application is being processed during the transfer i.e. CENR or PENR Office.
Page 94 of 97
GOVERNMENT SERVICE: RO-L-04. APPLICATION FOR FREE PATENT (RESIDENTIAL)

SERVICE INFORMATION
TOTAL FEES
1. Duly accomplished Free Submit accomplished Application DAO 2010-12
Patent Application and Form to the CENR Office with
prescribed forms (1 original) complete supporting requirements
2. Any document showing Receive Order of Payment and pay
Php 50.00
identity of land and claims corresponding fees
Application Fee
of ownership
 Tax declaration (1 Receive (OR) and forward the same to
certified copy) Records Unit/Section
 Deed of Sale (1
photocopy, present
original copy)
 Extra Judicial
Settlement (1
photocopy)
photocopy)
3. Certification from the DAO 2010-12
Municipal Circuit/Regional
Trial Court (MCTC/RTC)
being applied for (1 original,
1 photocopy)
4. Approved Survey Plan with DAO 2010-12
Technical Description/Form
V37 (if covered with
isolated survey) (1 certified
copy)
land from LRA, if the
there is an old survey
(Private and Original
Survey) (1 photocopy)
6. Certification that the land
Page 95 of 97
GOVERNMENT SERVICE: RO-L-04. APPLICATION FOR FREE PATENT (RESIDENTIAL)

SERVICE INFORMATION
TOTAL FEES
applied for is alienable and
disposable (1 original, 1
photocopy)
7. Documentary Stamp (4
pieces)
8. Certification from LGU that
the area applied for is zoned
as Residential (1 original),
or approved CLUP, if
applicable (1 photocopy)
9. Latest photograph of land
and house (preferably geo-
tagged)
Php 50.00
125 days
TOTAL: If with transfer
maximum
fee:
Php 150.00
Transfer fee shall be paid when the lot is transferred during the processing of the application. The fee shall be paid based on where the application is being processed during the transfer i.e. CENR or PENR Office.
Page 96 of 97
NOTE: AT THIS POINT, ADD YOUR REGIONAL CITIZEN’S CHARTER.

GOVERNMENT SERVICE:
SERVICE INFORMATION
TOTAL FEES
TOTAL:
Page 97 of 97

Ao 23 Arta 2020 04 Compliance Form 1

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ADMINISTRATIVE ORDER NO.

23 COMPLIANCE REPORT TEMPLATE

(1) NAME OF DEPARTMENT: DEPARTMENT OF ENVIRONMENT AND NATURAL RESOURCES

LEGAL BASIS OFFICE/AGENCY REGULATIONS

LEGAL BASIS OFFICE/AGENCY REGULATIONS

LEGAL BASIS OFFICE/AGENCY REGULATIONS

LEGAL BASIS OFFICE/AGENCY REGULATIONS

LEGAL BASIS OFFICE/AGENCY REGULATIONS

LEGAL BASIS OFFICE/AGENCY REGULATIONS

LEGAL BASIS OFFICE/AGENCY REGULATIONS

(a) has a subsisting timber license agreement, production sharing agreement, or

(b) is an orchard and fruit tree farmer;

(c) is an industrial tree farmer;

(e) shall use the chain saw for a legal purpose.

LEGAL BASIS OFFICE/AGENCY REGULATIONS

LEGAL BASIS OFFICE/AGENCY REGULATIONS

LEGAL BASIS OFFICE/AGENCY REGULATIONS

LEGAL BASIS OFFICE/AGENCY REGULATIONS

LEGAL BASIS OFFICE/AGENCY REGULATIONS

A member of the national cultural minorities who has continuously occupied

LEGAL BASIS OFFICE/AGENCY REGULATIONS

LEGAL BASIS OFFICE/AGENCY REGULATIONS

LEGAL BASIS OFFICE/AGENCY REGULATIONS

LEGAL BASIS OFFICE/AGENCY REGULATIONS

LEGAL BASIS OFFICE/AGENCY REGULATIONS

(4) SERVICE INFORMATION PER GOVERNMENT SERVICE4

GOVERNMENT SERVICE: CO-AF-02. DOCUMENT AUTHENTICATION FOR GENERAL CIRCULATION DOCUMENTS

Php 5.00 per

GOVERNMENT SERVICE: CO-AF-05-06-07. PROCESSING OF PAYMENT OF CLAIMS

For service providers, issue Official

Sign in box E of DV (LDDAP-ADA).

GOVERNMENT SERVICE: CO-AF-05-06-07. PROCESSING OF PAYMENT OF CLAIMS

GOVERNMENT SERVICE: CO-AF-05-06-07. PROCESSING OF PAYMENT OF CLAIMS

GOVERNMENT SERVICE: CO-AF-05-06-07. PROCESSING OF PAYMENT OF CLAIMS

GOVERNMENT SERVICE: CO-AF-05-06-07. PROCESSING OF PAYMENT OF CLAIMS

GOVERNMENT SERVICE: CO-AF-10. ISSUANCE OF SUPPLIES AND MATERIALS

TOTAL: 1 hour & 15 min. None

GOVERNMENT SERVICE: CO-AF-11. PREPARATION OF PURCHASE REQUEST OF GOODS AND SERVICES

3 days, 6 hours &

GOVERNMENT SERVICE: CO-AF-12. ISSUANCE OF TRIP TICKET

TOTAL: 1 hour & 33 min. None

GOVERNMENT SERVICE: CO-AF-13. REQUEST FOR CCTV FOOTAGE

1 day, 3 hour and

(A) Repair or replacement of fixture

GOVERNMENT SERVICE: CO-AF-03. SALE OF BIDDING DOCUMENTS

GOVERNMENT SERVICE: CO-HRDS-01. ISSUANCE OF PERSONAL TRAVEL AUTHORITY

GOVERNMENT SERVICE: CO-HRDS-02. ISSUANCE OF AUTHORITY TO ENGAGE IN LIMITED PRACTICE OF PROFESSION

GOVERNMENT SERVICE: CO-HRDS-03. APPROVAL OF GSIS LOAN APPLICATION

*The Requesting party may also

TOTAL: 20 min. None

GOVERNMENT SERVICE: CO-HRDS-04. ISSUANCE OF CERTIFICATE OF EMPLOYMENT AND COMPENSATION

TOTAL: 1 hour None

GOVERNMENT SERVICE: CO-HRDS-05. ISSUANCE OF SERVICE RECORD

TOTAL: 1 hour None

GOVERNMENT SERVICE: CO-HRDS-06. APPLICATION FOR LAND BANK LOAN SAVER

TOTAL: 1 hour & 50 min. None

GOVERNMENT SERVICE: CO-KISS-01. APPROVAL OF REQUEST FOR INFORMATION SYSTEM DEVELOPMENT

GOVERNMENT SERVICE: CO-KISS-02. IT TECHNICAL SUPPORT

GOVERNMENT SERVICE: CO-KISS-03. PROVISION OF ENR STATISTICS (FOR WALK-IN CLIENTS)

2 days, 4 hours &

GOVERNMENT SERVICE: CO-LAS-01. ISSUANCE OF CERTIFICATION OF NO PENDING ADMINISTRATIVE CASE

GOVERNMENT SERVICE: CO-SCIS-02. MEDIA REQUEST FOR INTERVIEW OF DENR OFFICIALS

Request letter should be addressed to

a. Preferred schedule of interview