ANTI-RED TAPE AUTHORITY

R.A. 11032
EASE OF DOING BUSINESS AND
EFFICIENT GOVERNMENT SERVICE DELIVERY
ANTI-RED TAPE AUTHORITY

Republic Act 11032

“…ensure compliance with the national policy on
anti-red tape and ease of doing business in the
country.”
 “I reiterate my directive to the government and instrumentalities, including the LGUs
process and int
addressing bottlenecks in business registration and processing, streamlining investment application
and the government corporations: SIMPLIFY
President Rodrigo Duterte
SONA 2016
 “ENHANCE LOCAL BUSINESS ENVIRONMENT
process and int
addressing bottlenecks in business registration and processing, streamlining investment application
by addressing bottlenecks in business registration and processing,
streamlining investment application process and integration of the
services of various government offices”
President Rodrigo Duterte
SONA 2016
PRESIDENT DUTERTE ADMINISTRATION’S

THE 10-POINT SOCIO-ECONOMIC AGENDA

Increase
competitiveness and
the ease of doing
business
 R.A. 11032
A GAME CHANGER
Signed
May 28,
2018
Effective
June 17,
2018
Published
in two newspapers
June 02, of general circulation
2018
June 11, the Official Gazette
2018
Amendment to R.A. 9485: Anti-Red Tape Act of 2007
 STANDARD PROCESSING TIME
IMPLEMENTING RULES AND REGULATIONS
2018
22 OCTOBER – Initial Submission to
the Office of Executive Secretary
2019
15 APRIL – Public Hearing
17 JULY - IRR signing
20 JULY - Publication on two national
- Pres. newspapers
circulation Rodrigo Roa Duterte
22 JULY - Uploading on the Official
Gazette
4 AUGUST – Effectivity
 STANDARD PROCESSING TIME
R.A. IN A NUTSHELL
11032

Promoting Good Setting Government Reengineering

Regulatory Practices standards on Technology Government Systems
Prescribed and Procedures
Processing
Time
 STANDARD PROCESSING TIME

SALIENT
FEATURES OF THE LAW
 COVERAGE OF THE LAW

The provisions of the Act and these Rules and Regulations

shall apply to all government offices and agencies in
the Executive Department including local government unit
(LGUs), government-owned or -controlled corporations and
other government instrumentalities, located in the
Philippines or abroad, that provide services covering
business-related and nonbusiness transactions as
defined in these Rules.
 Enforcement
STANDARD PROCESSING TIME
PRESCRIBED PROCESSING TIME

DAY
S

Simple Complex Highly

transactions transactions Technical
transactions

ARTA established the 3-7-20 Day on March 7,

2020 as a deadline for government agencies to act
upon their backlogs.
 STANDARD PROCESSING TIME
EXTENDED PROCESSING TIME
Maximum time prescribed may be extended only ONCE for the same
number of days indicated in the Citizen’s Charter

Requirements:
1. Notify the applicant in writing;
2. Notice shall indicate the reason for the extension and the final
date of release of the government service/s requested;
3. Notification must be sent prior to the lapse of the processing time;
4. Notice must be signed by the applicant or requesting party to
serve as proof of notice.
 STANDARD PROCESSING TIME
PERIODS PROVIDED UNDER SPECIAL LAWS

The government agency or office is allowed to

observe a processing time longer than 3-7-20
working days if there is a special law mandating a
processing time for the delivery of that particular
service.

Section 4. (vv) Implementing Rules and Regulations of RA

11032
 STANDARD PROCESSING TIME
ACTIONS OF SANGGUNIANS

If the application or request for license, clearance

permit, certification or authorization shall require the
approval of the local Sangguniang Bayan, Sangguniang
Panlungsod, or the Sangguniang Panlalawigan as the
case may be, the Sanggunian

Forty-five (45) working days

extendible for another twenty (20) working days.
 STANDARD PROCESSING TIME
CLEARANCE AND CERTIFICATES ISSUED
BY THE BUREAU OF FIRE PROTECTION

Fire Safety Evaluation Clearance (FSEC) 7 working days

Fire Safety Inspection Certificate (FSIC) 7 working days

20 working days
Certification of Fire Incidents for Fire Insurance
Extendible only ONCE for
another 20 working days

(Section 12, R.A. No.

11032)
 STANDARD PROCESSING TIME
INTERCONNECTIVITY INFRASTRUCTURE
DEVELOPMENT
Processing and approval of licenses, clearances, permits, certifications or
authorizations for the installation ond operation of telecommunication, broadcast
towers, facilities, equipment and service

Total of seven (7) working days for those issued by the barangay

Total of seven (7) working days for those issued by LGUs

Seven (7) working days for those issued by NGAs

Non-extendible period of twenty (20) working days when the approval of

local legislative body is necessary

(Section 15, R.A. No.

11032)
 STANDARD PROCESSING TIME
SUSPENSION OF
PRESCRIBED PROCESSING TIMES

When the cause of delay is due to fore majeure or

natural man-made disasters, which result to damage
or destruction of documents and/or system failure of
the computerized or automatic processing
 Enforcement
AUTOMATIC APPROVAL

Upon complaint together with the presentation of the

acknowledgement receipt and/or the official receipt, upon due
investigation and verification that the applicant has indeed fully
submitted all necessary documents and paid all the required fees,
the Authority shall issue a declaration of completeness and order
the concerned office or agency to issue the approval, extension,
and/or renewal of the license, clearance, permit, certification, or
authorization which is deemed automatically approved as provided
by Sec. 10 of the Act.
 STANDARD PROCESSING TIME
REENGINEERING OF
SYSTEMS AND PROCEDURES

Reengineer using a whole Review and repeal outdated, Regulatory impact

of government approach. laws and regulations that assessment (RIA)
create undue regulatory
burden.
 STANDARD PROCESSING TIME
LIMITATION OF SIGNATORIES

The number of signatories in any document shall be limited to a

maximum of three (3) signatures—officers directly supervising the
office or agency concerned

in case the authorized signatory is on official business or official

leave, an alternate shall be designated as signatory.

Electronic signatures or pre-signed license, clearance, permit,

certification or authorization with adequate security and control
mechanism may be used.
 STANDARD PROCESSING TIME
CITIZEN’S CHARTER
All government agencies shall set up their
respective most current and updated Form: information billboards
service standards to be known as the
Citizen's Charter Location of posting:
‒ main entrance of offices or at the most
The Citizen’s Charter is an official conspicuous place;
document that communicates: ‒ in the respective [government]
websites; and
‒ Service standards on services provided ‒ published materials written either in
to citizens; English, Filipino, or in the local dialect
‒ Step-by-step procedure for availing
service; Dual purpose – establishing accountability
‒ Responsible person; and recognizing good performance
‒ Documents needed to be submitted;
‒ Fees to be paid, if any
 STANDARD PROCESSING TIME
ZERO-CONTACT POLICY
All government agencies including local government units
(LGUs) shall adopt a zero-contact policy.

INTERACTIONS THAT ARE STRICTLY NECESSARY:

• Payment of application and other fees
• Complex or Highly Technical Transactions
✔ Recording with prior consent
✔ Documented – notice of meetings,
minutes/contact report, attendance sheet
 STANDARD PROCESSING TIME
BUSINESS ONE STOP SHOP
All Local Government Units shall set up a BOSS which shall
serve as a business permitting and licensing system that will
receive and process applications for permits, licenses,
certifications and authorizations

ELECTRONIC BOSS (E-BOSS)

Within a period of three (3) years upon the effectivity of the Act,
all cities and municipalities are mandated to automate their
business permitting and licensing system or to establish an
electronic BOSS.
 STANDARD PROCESSING TIME
SINGLE OR UNIFIED
APPLICATION FORM
New applications for business permits and business renewals

Consolidates all information of the applicant or requesting party by

various local government departments such as, but not limited to, the
following:
• Local Taxes and clearances
• Building clearance
• Sanitary permit
• Zoning Clearance
• Fire clearance from BFP
• Other LGU specific requirements
 STANDARD PROCESSING TIME
BARANGAY CLEARANCES
Barangay clearances related to doing business shall be applied, issued, and
collected at the city/municipality in accordance with the prescribed processing
time of this Act: Provided, That the share in the collections shall be remitted to
the respective barangays.

The pertinent provisions of Republic Act No. 7160, otherwise known as "The
Local Government Code of 1991", specifically Article IV, Section 152(c) is
hereby amended accordingly
 STANDARD PROCESSING TIME
STREAMLINED PROCEDURES
FOR FSEC, FSIC AND CERTIFICATE OF FIRE
INCIDENTS FOR FIRE INSURANCE
BFP shall collocate with the BOSS or in an appropriate
are designated by the city/municipality within its premises
to assess and collect the fire safety inspection fees

BFP to develop and adopt an online or electronic

mechanism in assessing fees, collecting/ accepting
payments and sharing/exchange of other relevant data on
business permit processing
 STANDARD PROCESSING TIME
ACCOUNTABILITY OF HEAD OF AGENCY
The head of the office or agency shall be primarily responsible
for the implementation of the Act, including these and other Rules
and Regulations, and shall be held accountable to the public in
rendering fast, efficient, convenient, and reliable service.

All transactions and processes are deemed to have been made

with the permission or clearance from the highest authority
having jurisdiction over the government office or agency
concerned
TWO-STRIKE POLICY

FIRST SECOND
OFFENSE
Administrative liability with six (6) OFFENSE
Dismissal from service, disqualification from
months suspension except for holding public office, forfeiture of retirement
fixing/collusion benefits and imprisonment of one (1) year to
six (6) years with a fine of Five Hundred
Thousand Pesos (P500,000.00) to Two
Million Pesos (P2,000,000.00).
VIOLATIONS UNDER THE ACT

a)Refusal to accept b) Additional c) Additional costs in d) Failure to give the

application requirements not in the Citizen’s Charter written notice on a
the Citizen’s Charter disapproval

e) Failure to render f) Failure to attend to g) Failure or refusal to h) Fixing and/or

within the prescribed applicants prior to the issue official receipts; collusion with fixers
processing time end of working hours and
and during lunch break;
VIOLATIONS UNDER THE ACT
BFP or any of its officials or employees shall NOT
sell, offer to sell, or recommend specific brands of
fire extinguishers and other fire safety equipment
to any applicant or requesting party or business entity

PENALTY FOR VIOLATION

Imprisonment of one (1) year to six (6) years and a penalty of
not less than Five hundred thousand pesos (P500,000.00), but
not more than Two million pesos (P2,000,000.00);
 STANDARD PROCESSING TIME
HOW TO FILE COMPLAINTS

complaints@arta.gov.ph

www.arta.gov.ph

4th and 5th Floors, National Food Authority,

Visayas Ave., Brgy. Vasra, Diliman, Quezon City

Anti-Red Tape Authority

THANK YOU VERY MUCH

CONNECT WITH US!

@artagovph
www.arta.gov.ph
info@arta.gov.ph