Homework

1. Write a letter/an email of enquiry.

2. Write an enquiry reply.

3. Write a letter/email for placing an order.

4. Write an order acknowledgment.

5. Write a letter/an email of complaint.

6. Write a letter/an email of apology.

7. Write an invitation letter/email.

8. Write a letter/an email accepting an invitation.

9. Write a letter/an email declining an invitation.

Email of enquiry:

Dear Mr. Mihalache Constantin

I am writing about renting one of your apartments that you have in Mamaia from
26th august till 6th September if that is possible, because our family has 3 members,
we want to spend the holidays in your resort.

We saw the pictures with apartment number 5 on the internet and we find it really
beautiful, which has an impressive view at the sea and if apartment 5 is not possible, we can
take instead number 3.

Best regards,

Stanca Alexandru Ioan

Head Barista,
The Bean Specialty Coffee SRL.
Enquiry reply:

Dear Mr. Stanca Alexandru Ioan

Thank you for considering our apartments that beautiful. I feel that our resort would
be a splendid choice for spending your vacation.

Our apartment 5 is indeed available from 26th August until 6th September.
I would also like to invite you to drop by and take a look at the other apartments that we
have, so maybe in the future if you are satisfied with our services you can try more then.

Best regards,

Mihalache Constantin
CEO Mamaia Suits,

Email for placing an order.

Dear Mr. Mihalache Constantin

My name is Stanca Alexandru Ioan, I’m the Head Barista at The Bean Specialty Coffee
SRL, Coffee Roasting services in Medias, Sibiu, Romania. I would like to order 600kg of your
new Ethiopia green beans and also 600kg if possible from Kenya green beans, both are listed
at 4€ per kg each.
Also if it is possible we would like to try your Panama beans, so if you can ship us
about 10kg, that would be amazing.
Normally we use DHL for shipments, but if you have a better choice that’s really ok
with us.
Here are the details for the invoice:

SC The Bean Specialty Coffee SRL

RO37204620
J26/271/2017
Str. Recoltei Nr. 2, Tarnaveni, Mures

We would like the shipping address to be:

Medias, Sibiu, Romania, str. Petofi Sandor Nr. 2 550102

If you have any questions or if any issues arise with my order, please do not hesitate to
contact me at stancaalex@thebean.ro or use directly my phone number: +40774062612.

Thank you,

Stanca Alexandru Ioan

Head Barista,
The Bean Specialty Coffee SRL.
Order acknowledgement.

Dear Stanca Alexandru,

I would like to confirm your recent order of 600kg from new Ethiopia Beans and
600kg from Kenya, also we are glad that you chose to order from us and those 10kg from
Panama sample beans and the shipment cost is covered by us.
Expect the goods to be delivered within 30 working days by DHL.
You will receive the invoice in the package and also by email in a few days.
Total amount of charges is 4800€.
Please confirm that the order has been received, and update us when you’ve
unpacked the products.

We hope this is the beginning of a long and prosperous relationship.

Sincerely,
Mihalache Constantin,
Selling Department Manager,
Trabocca Land LTD.

Email of complaint.

Hello Mr. Mihalache Constantin,

I am Stanca Alexandru your neighbor, I am staying right below you. I’m writing you
due to those infernal noises, that I`m hearing every night when you jump in your apartment
and your loud music, which doesn’t let me sleep.
Due to the fact that we have different work timings, It’s hard for me to come
personally and explain to you this things. I took the duty to inform you regarding those
noises you make every single night. I would request you to take this email into consideration
and take the necessary steps forward.

Thank you,
Sincerely Stanca Alexandru.

Email of apology.

Hello Mr. Stanca Alexandru,

I am your neighbor, Mihalache Constantin. I didn’t knew that it’s hearing so loud, I’m
taking really seriously your email into consideration and I’ll remediate the problem from this
moment. I’m really sorry for the inconvenience that I’ve been creating, so please accept my
apologies.
 Sincerely Mihalache Constantin.

Invitation Email:

Hello Mr. Mihalache Constatin,

As the year pasted by and due to the fact that, every single day we have been
sharing a coffee together in our location from Medias, we are honored to invite you at our
Coffee Tasting Session.
The event will be taking place in 27th of December at our Coffee Shop starting at
19:00pm.
We will be happy to have you as a special guest at our event.

What do we have?

 5 new different coffee beans to taste

 5 new different cookies to eat
 5 new authentic drinks
 5 new cocktails to share with you

Please confirm your attendance until 20th of December.

Sincerely
Stanca Alexandru Ioan
Head Barista,
The Bean Specialty Coffee SRL.

Accepting Email:

Hello Mr. Stanca Alexandru,

I am very happy to be attending as a special guest by your Coffee Tasting Session. I

am confirming my attendance and I’m so exciting about this event.

Best regards,
Mihalache Constatin.

Decline Email:

Hello Mr. Stanca Alexandru,

I’m truly sorry that I have to decline your invitation, I am flattered. Unfortunately, at
that time, in December I’m going with my entire family to my parents in Brasov, because we
are spending the holidays there.
 I’m looking forward to participate at other events at your location, if it’s possible, in
the future.

Best regards,
Mihalache Constantin.