1. The customer is paying for the delivery by credit card.

2. The woman is sniffing vegetables and looks happy.

3. The man is working in front of his laptop.
4. The waitresses are busy as the festival is crowded with people.
5. The bicycle is tied to the bridge while cars are parked on both sides of the river.

6.
Hello,
I’m planning to have a trip to Australia at the end of August and I’m quite interested in the
travel packages offered by your agency. How many travel packages are there? Also, does
your agency provide special discounts for a large group of tourists? Our group will have 10
people. Anyway, I want to be sent the electronic itinerary at least 3 days before the
departure via email, so please keep it in mind.
Hope to hear from you soon.
Thank you

7.
Dear Ms. Sandra,
We would like to apologise to you for the inconvenience you might have when purchasing
the washing machine from our store. Actually, we have received a lot of complaints similar
to yours over the past week about the new model of the washing machine and we have
been trying to sort out the problems. All of our technicians have been quite busy during this
time, so they can’t come to your house in time for a repair. We will have a technician visit
your house to check the problems this afternoon. We know that you were quite disappoined
with the product you received, so we would like to compensate for your unhappy shopping
experience by offering you a 20% discount for your next purchase at our store. Also, you will
receive a pan free of charge which will be delivered to your house this afternoon.
We hope that you will continue buying products from our store in the future.
Best regards,
William Mann,
Head of Sales Presentative