Task 1.

1 You want to sell your television

Dear [Friend's Name],

I hope this letter finds you well. I am writing to you today because I have a proposition
that I believe you might be interested in. As you know, I recently upgraded to a new
television, and I am looking to sell my old one. I thought of you because I know you
have been in the market for a new TV, and I believe my set might be a great fit for you.

The television is a 55-inch Samsung Smart TV, and it is in excellent condition. It has a
4K UHD resolution, HDR, and a 120Hz refresh rate, making it perfect for watching
sports and action movies. It also has built-in Wi-Fi and access to streaming services like
Netflix, Hulu, and Amazon Prime.

I am selling the television for $500, which I believe is a fair price given its features and
condition. If you are interested, I would be happy to arrange a time for you to come and
see it in person. How about we meet this Saturday at 2 PM? That should give us
enough time to test out the TV and answer any questions you might have.

Thank you for considering my proposition, and I hope to hear from you soon.

Best regards,

[Your Name]
Task 1.2 Holiday

Dear [Friend's Name],

I hope this letter finds you well. I am writing to tell you about the exciting holiday I am
having! As you know, I have been planning this trip for months, and I am thrilled to
finally be here.

I am currently in Bali, Indonesia, and it is even more beautiful than I imagined. The
beaches are pristine, the food is delicious, and the people are incredibly friendly. I have
always been fascinated by the culture and history of this place, and I am soaking it all
in.

The main reason I wanted to come here is to relax and recharge. After a long and
stressful year, I needed a break, and Bali seemed like the perfect place to unwind. I
have been spending my days lounging on the beach, exploring the local markets, and
trying new foods. It has been a much-needed escape from the hustle and bustle of
everyday life.

I am not alone on this trip, as I am here with a group of friends. We have been having
the time of our lives, exploring new places, and creating unforgettable memories. It has
been great to catch up with everyone and enjoy each other's company in such a
beautiful setting.

I will be here for another week, and I am already planning my next visit. Bali has
captured my heart, and I cannot wait to come back.

I hope this letter has given you a glimpse into my holiday. I will be sure to send you
some pictures and souvenirs when I return.

Take care, and talk to you soon.

Best regards,

[Your Name]
Task 1.3 Complain restaurant

Dear Restaurant Manager,

I am writing to express my disappointment with the meal and service I received during
my recent visit to your restaurant. Last Sunday, I dined at your establishment with a
group of friends, and we were looking forward to a memorable experience. However, we
were left feeling disappointed and frustrated.

Firstly, the food was not up to the standard we expected. We had ordered a variety of
dishes, but many of them were undercooked, overcooked, or lacked seasoning. The
presentation was also lackluster, and we were surprised to see such a lack of attention
to detail in a restaurant with your reputation.

Moreover, the service was unacceptable. Our waiter was slow to take our orders, and
we had to wait a long time before our food arrived. When we received our dishes, some
of them were missing, and we had to ask for them several times. The waiter seemed
disinterested and unprofessional, and we felt that our concerns were not taken
seriously.

We paid a significant amount of money for the meal, and we expected a high level of
service and quality. Unfortunately, we did not receive it, and we left feeling disappointed
and frustrated.

I would like to request a refund for the meal, as we did not receive the level of service
and quality that we expected. I would also appreciate it if you could look into the issues
we encountered and ensure that they do not happen again in the future.

Thank you for taking the time to read this letter. I hope that you will take our feedback
seriously and make the necessary improvements to your service.

Sincerely,

[Your Name]
Task 1.4 Sport center

Dear Manager,

I am writing to express my frustration with the ongoing problem with the changing rooms
at the sports center. I have been a regular visitor to the center for several months now,
and I have noticed that the changing rooms have been in a state of disrepair for some
time.

The problem is that the changing rooms are often dirty, with broken locks and a lack of
clean towels. This is not only unacceptable but also unhygienic, and it creates a
negative impression of the sports center as a whole.

I have complained about this issue several times in the past, but unfortunately, the
problem persists. The last time I complained, I was told that the issue would be
addressed, but nothing has changed.

I am writing to request that you take immediate action to rectify this situation. The
changing rooms should be cleaned and maintained regularly, and broken locks should
be fixed promptly. Additionally, there should be an adequate supply of clean towels
available at all times.

I believe that these measures will greatly improve the overall experience of the sports
center and create a more positive impression for visitors.

Thank you for your attention to this matter. I hope to see the necessary changes
implemented soon.

Sincerely,

[Your Name]
Task 1.5 Complaint letter about a bad experience

Dear Manager,

I am writing to express my dissatisfaction with the recent service I received

from your company. I had high expectations for the quality of service, but
unfortunately, my experience fell short of these expectations.

Firstly, I encountered several issues with the ordering process. The website
was slow and unresponsive, and I had to wait for an extended period to
receive a confirmation email. Additionally, the product I received was not what
I had ordered, and it took multiple attempts to get in touch with customer
service to rectify the issue.

Secondly, the delivery of the product was delayed without any prior
notification. I had to follow up with the company multiple times to get an
update on the status of my order. When the product finally arrived, it was
damaged, and I had to go through the hassle of returning it and waiting for a
replacement.

These problems caused me significant inconvenience and frustration, and I

was disappointed with the lack of communication and responsiveness from
the company. I expect a higher level of service from a company of your
reputation, and I hope that you will take my feedback seriously.

To rectify this situation, I would appreciate it if you could provide me with a full
refund for the product, as well as compensation for the inconvenience caused.
I would also like to see improvements in the ordering and delivery process to
prevent similar issues from occurring in the future.

Thank you for your attention to this matter. I look forward to hearing from you
soon.

Sincerely, [Your Name]

Task 1.6 International flight

Dear Airline Customer Service,

I am writing to express my disappointment and frustration regarding the missed

international flight I had on [Date] from [Airport]. I was scheduled to fly from [Departure
City] to [Arrival City], but unfortunately, I was unable to make it to the flight due to a
problem at the airport.

The issue began when I arrived at the airport two hours before my scheduled departure
time, as recommended by your airline. However, the check-in process took much longer
than expected due to long lines and technical issues with the check-in kiosks. By the
time I reached the security checkpoint, I only had 15 minutes before my flight was set to
depart. Unfortunately, the security line was also very long, and I was unable to make it
through in time.

Missing my flight had a significant impact on my plans, as I had a connecting flight in

[Connecting City] and a scheduled meeting in [Arrival City]. I had to rebook my flight,
which resulted in additional costs and delays.

I am requesting that your airline provide compensation for the inconvenience caused by
this situation. Specifically, I would like a refund for the missed flight and any additional
costs incurred due to the delay.

Thank you for your attention to this matter. I hope to hear from you soon.

Sincerely,

[Your Name]
Online shopping: Advantages:

 Convenience: Online shopping allows you to shop from the comfort of your own
home, without having to physically visit a store.
 Time-saving: Online shopping can be faster than traditional shopping, as you can
quickly search for and purchase items without having to spend time browsing
through stores.
 Access to a wider range of products: Online shopping allows you to access a
wider range of products than may be available in your local area.

Disadvantages:

 Lack of physical inspection: When shopping online, you can't physically inspect
the product before purchasing, which can lead to disappointment if the product
doesn't meet your expectations.
 Security concerns: Online shopping can be risky, as there is always a chance
that your personal and financial information could be compromised.
 Delivery delays: Online orders can sometimes be delayed, which can be
frustrating if you need the product urgently.

Living in big cities: Advantages:

 Access to amenities: Big cities often have a wide range of amenities, such as
restaurants, shops, and cultural attractions.
 Career opportunities: Big cities often have more job opportunities and higher
salaries than smaller towns.
 Diversity: Big cities tend to be more diverse, with a wider range of cultures,
religions, and lifestyles.

Disadvantages:

 Cost of living: The cost of living in big cities is often higher than in smaller towns,
with higher housing costs and living expenses.
 Crowding: Big cities can be crowded, noisy, and polluted, which can be stressful
and overwhelming.
 Lack of community: Big cities can sometimes feel impersonal, with less of a
sense of community than smaller towns.

Letting children play computer games: Advantages:

  Educational benefits: Some computer games can be educational, teaching
children problem-solving, critical thinking, and other important skills.
 Entertainment: Computer games can be a fun and engaging way for children to
relax and unwind.
 Socialization: Online multiplayer games can provide opportunities for children to
socialize and make friends.

Disadvantages:

 Addiction: Children can become addicted to computer games, leading to

decreased physical activity and socialization.
 Violence: Some computer games contain violent content, which can desensitize
children to violence and lead to aggressive behavior.
 Health concerns: Prolonged exposure to screens can lead to eye strain,
headaches, and other health issues.

Using mobile devices in children: Advantages:

 Convenience: Mobile devices can be a convenient way for children to

communicate with parents, access educational resources, and stay entertained.
 Educational benefits: Many educational apps and games can help children learn
important skills and concepts.
 Safety: Mobile devices can provide a sense of security, allowing parents to stay
in touch with their children and track their location.

Disadvantages:

 Distraction: Mobile devices can be distracting, leading to decreased focus and

productivity.
 Health concerns: Prolonged exposure to screens can lead to eye strain,
headaches, and other health issues.
 Cybersecurity: Children may be at risk of cyberbullying, online predators, and
other online threats.

Traveling alone / with a companion: Advantages of traveling alone:

 Independence: Traveling alone allows you to make your own decisions and set
your own pace.
 Self-discovery: Traveling alone can be a great opportunity for self-discovery and
personal growth.
 Flexibility: Traveling alone allows you to be more flexible and adapt to changes in
plans.
Advantages of traveling with a companion:

 Safety: Traveling with a companion can provide an added level of safety and
security.
 Shared experiences: Traveling with a companion allows you to share
experiences and create memories together.
 Cost savings: Traveling with a companion can help you save money on
accommodations and other expenses.

Disadvantages of traveling alone:

 Loneliness: Traveling alone can be lonely, especially if you're in a foreign country

where you don't know anyone.
 Lack of companionship: Traveling alone means you don't have anyone to share
experiences with.
 Increased costs: Traveling alone can sometimes be more expensive, as you
don't have anyone to split costs with.

Disadvantages of traveling with a companion:

 Differences in opinions: Traveling with a companion can sometimes lead to

disagreements and differences in opinions.
 Lack of independence: Traveling with a companion means you have to
compromise and make decisions together.
 Increased costs: Traveling with a companion can sometimes be more expensive,
as you have to pay for two people.

I hope this helps you choose a topic for your writing task! Let me know if you have any
further questions.: Traveling with a companion can sometimes lead to disagreements
and differences in opinions.

 Lack of independence: Traveling with a companion means you have to

compromise and make decisions together.
 Increased costs: Traveling with a companion can sometimes be more expensive,
as you have to pay for two people.

I hope this helps you choose a topic for your writing task! Let me know if you have any
further questions.: Traveling with a companion can sometimes lead to disagreements
and differences in opinions.

 Lack of independence: Traveling with a companion means you have to

compromise and make decisions together.
  Increased costs: Traveling with a companion can sometimes be more expensive,
as you have to pay for two people.

Computer games are popular among both children and adults due to their educational and
entertainment value. They can help develop skills such as problem-solving, critical thinking,
memory, and concentration. Additionally, they provide stress relief and a platform for social
interaction through multiplayer games. However, excessive gaming can lead to addiction,
decreased productivity, social isolation, mental health issues, and physical health problems like
eye strain, carpal tunnel syndrome, and obesity. Some games contain violent or inappropriate
content that can negatively impact children's behavior and attitudes. Therefore, it is crucial to
regulate and monitor children's gaming activities and encourage a balanced lifestyle with other
activities.

Advantages:

1. Flexibility: Online learning allows students to learn at their own pace and on their own
schedule. This is especially beneficial for those who have jobs or other commitments
that make it difficult to attend traditional classroom settings.
2. Accessibility: Online learning can be accessed from anywhere with an internet
connection, making it a great option for those who live in remote areas or have mobility
issues.
3. Cost-effective: Online learning often costs less than traditional classroom learning, as
there are no commuting costs and course materials are often available online.
4. Personalized learning: Online learning platforms often offer personalized learning paths,
allowing students to focus on the areas where they need the most improvement.

Disadvantages:

1. Lack of social interaction: Online learning can be isolating, as students do not have the
same opportunities for face-to-face interaction with their peers and instructors.
2. Technical issues: Online learning relies on technology, which can sometimes fail. This
can lead to frustration and lost learning time.
3. Self-motivation: Online learning requires a high level of self-motivation and discipline, as
there are no set class times and students must manage their own time.
4. Limited hands-on learning: Some subjects, such as science and engineering, require
hands-on learning, which can be difficult to replicate in an online environment.

In conclusion, online learning has both advantages and disadvantages. It is important for
students to consider their own learning style and needs when deciding whether to pursue online
learning.