> Aris isroi:

Dear Sir or Madam,

I would like to express my regret at having ordered at

your online shop. Unfortunetely, the product was
incomplete.

Three days ago, I ordered a pair of soccer shoes and

tshirt for my match tomorrow, but what came was not
soccer shoes but badminton shoes and I have reported
this to customer service. because I am disappointed
with the service from your shop.

as a result of these incident, I could not participate in

the activities I had planned, even though the event was
very important for me.

this experience was entirely unacceptable, and I will

resend these shoes and please send my soccer shoes
soon.

Regards,
Pogba
> Indah Erwansyah:

Dear Sir or Madam,

I am writing to express my dissatisfaction with regard

to a product Samsung Company that I ordered from
your company through online. Unfortunetely, a
equipment and the equipment is not incomplite.

I would like to introduce, I am indah, from Indonesia. A

week ago, I ordered some goods in company's website.
I ordered a laptop and a charger. I have received my
package and one of goods I do not find. I just find a
laptop and I do not find a charger.

Actually, I need the charger due to I usually use a

laptop long time and absolutely a laptop should
chargered so that we could use the laptop for help my
job. I am as a accountant mainly need a laptop to make
a finance report.

I am entitled to request that you send a charger for

me. I really need a charger to help fix my job.
Please, respond at the earliest convenience.

Yours Sincerely,
Indah Erwansyah

> Amelia:

Dear Sir or Madam,

I am writing to report the delivery of the kitchen

equipment that I bought a few days ago on your
website is not complete.

Yesterday, June 27th, I ordered a toshiba brand

blender from your website. Based on the description
mentioned on the website, the grinder has two dry and
wet housings with a lid. However, when I opened the
package this afternoon, I found the dry case had a lid
and the wet case had the lid missing.

Although, I have witnessed customers receiving high

quality products and services from your reputed
website, I was pleasantly surprised by the items there.
Time and accuracy of delivery is very important to me
because I will use this item for tomorrow's cooking
event.

I did not receive any response from customer service

when i called them. I hope you replace the same
product with all parts included. If the problem is not
solved within two days, I am will force to leave a bad
review on your website.

I look forward to receiving your feedback.

Your sincerely
Amelia
> Titi Ais:

Dear Sir or Madam,

I am writing to express my dissatisfaction with your

company services, that shoes I bought came
incomplete

2 days ago, I ordered sports shoes on behalf of Titik

Nor Aisyah, with the destination address Bojonegoro,
the shoes arrived today but I did not get the laces from
the shoes, I will send an unboxing video as proof that I
did not get the laces from the start.

The laces are very important because if there are no

laces then I can not wear these shoes.
can the company send me the shortage of goods that I
received.

please respond at the earliest convenience

Your Sincerely,

Titi
Labedo batuara:

Dear Sir or Madam,

I am writing to inform you that my order had arrived

but it was incomplete.

I am Labedo Nainggolan. 5 days ago, I ordered several

household appliances from your store in online shop
from Shopee. I had received my order yesterday yet
opended it. However, when I checked the items
ordered, I found that you missed one of my items. You
forgot to send a broom.

I moved from Medan to Pagurawan village yesterday. It

is a remote area and so far from city. I should tidy my a
new house and this item is so important to me, I need
the item to my clean parts of my house such as living
room, dining room and terrace.

As the result of this incident, I should go to the city for

5 hours, the reason is this area has no store. Because
of that I should spend much money and energy. I
would like you to give me the compensation for
incident.

I look forward to receiving your response.

Your sincerely,
Labedo

> Dyah Rachman:

Dear Sir or Madam,

I am writing this letter to complain you about your

delivery. My order number is DR27. I check to your rate
of your store is five star. So that, I decided to bought
some product in your online store.

I was ordered two desk fan and one chopper. The

problem is on my chopper. I bought the newest type of
chopper. The colour is maroon. It should have two
models of blade. The blade one is for processing wet
food who need water to mixed it. And the other for
processing dry food who do not need water on it. But I
dissapointed when I opened the box. I could not find
both of blades. So that, I could not use for cooking.

This chopper is very important to me. I have to make

birthday cake for my sister next week. So that I need
this chopper to blend my ingredient.

As a result, I will be grateful if you send me that

missing item at the latest on this weekend. So I could
make a birthday cake for my sister.

Sincerely yours,

Dyah

> Kurnia .:

Dear Sir or Madam,

I am writing to inform you that I ordered a waistbag at

your onlinshop. But when the item arrived I checked
there was no strap.
Six days ago I ordered waistbag for a holiday that I
have planned from 3 months ago. I havehigh
expectations for this product, but when the item
arrived and incomplete I felt disappointed.

I am entitled to request that you responsibility for this

case, because I have waited long enough for this item
from the estimate you given. Delivery effectiveness is
also important to me.

As a result, I would like to request a replacement for

this incomplete product. Please consider this request
that I am making.

Please respond at the earlest convenience.

Your sincerly
Mochamad kurnia
Dear Sir or Madam,

I am writting this letter to express my dissatisfaction

about a product that I recently purchased from your
company via online. Unfortunetely, it was incomplete.

Last week, when I watched a video on youtube, I saw

the advertisement about a mobile phone that you sell.
Because of the edvertisement intrested me, I decided
to buy it. After 5 days ordering, the delivery came
which was suited with time estimated and I was very
exited. However, when I opened the package, there
was a missing item from the product that I purchased,
the cable charger was not there.
Dear Mr. Smith,

I am writting with regard to my absence the annual

business event conducted yesterday.

To begin with, I would like to appologize for not being

able to attand the annual event that the you conduct
related to in the terms of networking and growth of
your company as a team. However, I had to accompany
my mother that had got an accident, she had to be
hospitalized for some days. As a result, I should spend
several days in a hospital to take a care of her.

Morovere, after being hospitalized for almost a week,

my mother needs an intensive care for her recovery.
Since I am the only child living with her, hence I should
be able to give the best treatment. I suppose that this
is the occasion when I have to be responsible for being
her son.

I would be grateful if you could understand my

situation. To catch up the information that I have
missed linked to bussines company meeting, I will have
a schechule with Mr. John as one of my colleagues.

Thanks for your understanding and consideration.

Sincerely,
Hisyam Smith.