Dear Mr.

Smith,
We are writing this letter to you to confirm your order of 50 paintings which we receive this
morning.
As we discussed through our phone call last week, I can confirm that we will deliver the goods
to your shop before the end of this month.
The total cost of your order is 500$ and as you have elected to pay via cheques, the order will
be dispatched to you at the above address once payment is received. In addition, we will offer
you a discount of 5 percent as agreed on the last phone call.
We appreciate your shop for choosing us though you have many choices when it comes to art
paintings and we hope that you will find them highly satisfactory.
If you have any questions about your order, please feel free to contact Customer Service on
hotline 1900190 and quote your order reference number.
Yours sincerely,
Nhung Nguyen
Dear Ms. Diana,
Thank you for your time talking with me today about your company’s vending machines. I am
writing to confirm Unilever Vietnam International Company Limited’s order of 50 vending
machines.
I understand that the cost of each automatic machine is $10,000, but that we will receive a
volume discount of 10 percent as we have discussed. Then, the cost of our order will be …….. I
understand that your company will dispatch the machines to our head office by the end of this
month and I will pay my bill when the machines come.
I’m looking forward to your products.
Thank you again.
Sincerely,
Nhung Nguyen

Dear Keith,
It’s been a while since we last met. How are things going? I hope you and your family are doing
well. I’m writing to you to ask for a favour.
You know, this summer holiday, we will take our son to a one week trip to Australia to reward
him for his great job at school this semester. Therefore, we will be away from home and we
need someone to take care of our home until we come back.
I would kindly ask if you wouldn’t mind helping us watering the plants in the garden and feed our
dog Mimi. The plants need to be watered every afternoon and Mimi eats 3 meals a day. I’ve put
his food in the white cupboard right in the kitchen
I believe you will do well as I heard that you’re an animal lover and you have much experience
in gardening as well. We will very appreciate if you could help us. We promise to bring some
souvenirs and please feel free to ask for anything you want me to buy in Australia.
Thank you kindly,
Ngan