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    The document is a letter written by Germán Lozano Hernández on July 8, 2020 to Izzi campany in Athens to complain about poor internet and cable TV services. Lozano explains that while the first five days of service were fine, the internet has become very slow since the sixth day and he can now only connect three devices instead of the six he was promised. He also complains that the cable signal cuts out or has few channels about 50% of the time. Lozano requests that the problems be fixed immediately.

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    The document is a letter written by Germán Lozano Hernández on July 8, 2020 to Izzi campany in Athens to complain about poor internet and cable TV services. Lozano explains that while the first five days of service were fine, the internet has become very slow since the sixth day and he can now only connect three devices instead of the six he was promised. He also complains that the cable signal cuts out or has few channels about 50% of the time. Lozano requests that the problems be fixed immediately.

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    © All Rights Reserved
    Download as PDF, TXT or read online from Scribd
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    7 views2 pages

    Instituto Tecnológico Superior de San Martín Texmelucan

    Uploaded by

    Mary Garcia
    The document is a letter written by Germán Lozano Hernández on July 8, 2020 to Izzi campany in Athens to complain about poor internet and cable TV services. Lozano explains that while the first five days of service were fine, the internet has become very slow since the sixth day and he can now only connect three devices instead of the six he was promised. He also complains that the cable signal cuts out or has few channels about 50% of the time. Lozano requests that the problems be fixed immediately.

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    © All Rights Reserved
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    Instituto Tecnológico Superior de San Martín Texmelucan

    “2019, Año del Caudillo del Sur, Emiliano Zapata”

    INSTITUTO TECNOLÓGICO SUPERIOR DE SAN MARTÍN TEXMELUCAN

    CAREER: ELECTROMECHANICAL ENGINEERING

    MATTER: ENGLISH

    6th SEMESTER GROUP "C"

    STUDENT'S NAME: GERMÁN LOZANO HERNANDEZ

    JULY 2020

    Instituto Tecnológico Superior de San Martín Texmelucan


    Camino a Barranca de Pesos S/N, San Lucas Atoyatenco
    San Martín Texmelucan, Puebla. C.P. 74120
    Tel. (01 248) 1 11 11 32, (01 248) 1 11 11 33
    Remarcación corta: 3295 y 3296
    Correo: itssmt@hotmail.com
    www.itssmt.edu.mx
    Instituto Tecnológico Superior de San Martín Texmelucan

    “2019, Año del Caudillo del Sur, Emiliano Zapata”

    Germán Lozano Hernández


    Progreso No. 305
    San Martin Texmelucan, Puebla
    Tel. 22281358

    July 8, 2020
    Izzi campany,
    Plaza Cristal- 18
    11064, Athens

    Dear Sir/Madam,

    I am writing to complain about your internet service.

    On June 20, I hired cable and internet TV services in your facilities, the first five days,
    everything was fine but from the sixth day the internet started to go very slow, I can no longer
    connect more than three devices because the internet is leaving, it should be noted that
    when contracting the service they told me that it was for six devices, like the cable service is
    very bad, since with any wind the signal goes away or very few channels appear almost 50%
    of the contracted

    I hope I can fix the problems immediately.

    Yours sincerely,
    Germán Lozano Hernández

    Instituto Tecnológico Superior de San Martín Texmelucan


    Camino a Barranca de Pesos S/N, San Lucas Atoyatenco
    San Martín Texmelucan, Puebla. C.P. 74120
    Tel. (01 248) 1 11 11 32, (01 248) 1 11 11 33
    Remarcación corta: 3295 y 3296
    Correo: itssmt@hotmail.com
    www.itssmt.edu.mx

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