STAGES OF DTEC APPLICATION (Version January 2019)

No. Stages / Procedures No. of days to Processor

process (minimum
of working days)
1 Application review and assessment 2 Dtec
2 Eligibility review and approval 3 Dtec
3 Trade Name Reservation 2 Dtec
4 *Generation of Lease Sales Order for payment of 10% Advance 2 to 5 Applicant
Payment / Reservation Fee.
5 Online registration for DSOA Customer Portal of the applicant through 2 to 5 Applicant
link which further instruction will be sent
6 CID Background verification request - Dtec / 3rd Party
7 Obtaining Initial Approval from Dtec Management 2 Dtec
8 Generation of Final Sales Orders (Service License, Establishment Card 2 Dtec
and Cancellation Deposit) to be sent to the Applicant
9 *Payment of partially paid Lease Sales Order and Final Sales Orders 1 week Applicant
thru DSOA Customer Portal or other payment options
10 **Preparation of legal documents e.g. Lease Agreement, Resolution 3 Dtec and
of the Shareholders and Authorized Signatory List for digital Applicant(s)
signing of ALL Shareholders / Manager / Director / Secretary
(personal appearance is NOT required)
11 Issuance of Service License 3 Dtec
12 Issuance of Establishment Card As per GSD process GSD
13 Employment Visa / Non-sponsored ID card of Manager application thru As per GSD process Dtec / Applicant(s)
the portal
14 Opening of Company’s Bank Account As per Bank process Dtec / Applicant(s) /
Bank

*Important Notes:
1. Dtec Application will be cancelled if client will not be able to pay latest 1 week after issuance of invoices.
2. Once 10% Advance / Reservation Fee is PAID, the payment fee is NON-REFUNDABLE IF:
a. The client desires to withdraw / cancel their DTEC application.
b. The application is rejected / cancelled by DTEC / DSOA Management due to non-completion of the required processes (including the
payment of the remaining invoices when due) in due time.
3. The 10% Advance / reservation Fee is REFUNDABLE if CID background verification is REJECTED.