RD.020 Process Questionnaire Template

RD020 Instructions
RD.020 Process Questionnaire Template
Introduction
The Process Questionnaire provides content and structure for the interviewing activity during completion of the Current Business Baseline (RD.020).
How to Use the Process Questionnaire Template
The Process Questions worksheet contains all questions for all applications and business processes. The Oracle Business Models (OBM) process
levels I and II are populated for each question, and some questions have the process levels III and IV populated.
The library of OBM process levels can be found on the OBM Installation CD.
To sort or select a subset of the questions you may do one of the following:
A Use the AutoFilter Options
AutoFiltering has been turned on for the four OBM process level columns and the Application column. Clicking on the dropdown list icon in the upper
right corner of these columns will display a list of values to choose from.
If you choose a second filtering criteria not compatible with your first choice, the spreadsheet will return an empty list.
B Use the Advanced Filter Option
At the top of the Process Questions worksheet you will see two column headings --> OBM Level I and OBM Level II.
If you would like to filter on a combination of these two criteria, type or copy and paste the values you want to match. Make sure to leave at least one
blank row between your criteria values and the start of the process questions list.
For examples on entering filtering criteria, please see Excel Help Topic "Filter a list using the Advanced Filter Command."
1 Click a cell in the process questions list.
2 On the Data menu, point to Filter, and then click Advanced Filter.
3 To filter the list by hiding rows that don't match your criteria, click Filter the List, In Place.
To filter the list by copying rows that match your criteria to another area of the worksheet, click Copy to Another Location, click the Copy To box, and
4 then click the upp-left corner of the paste area.
5 In the Criteria Range box, specify the criteria range, including the criteria labels.
(An easy way to do this is to click in the Criteria Range box, then select the criteria range, including the criteria labels. The range is automatically filled
in for you.)
C TIPS
To view full choices in the pull down boxes for AutoFilters, you may want to expand the column width. However, to print on one page, you'll need to
readjust column widths before printing.
Page 1
RD020 Instructions
If you use the Advanced Filtering Functionality, the AutoFiltering dropdown list icons disappear. To turn AutoFiltering back on, select the column
headings desired (should be columns B through F) and select Data => Filter => AutoFilter.
If at any time you need to show all questions (filtered questions are simply hidden) go to the Data menu and choose the Filter => Show All
option.
It is strongly recommended that you save the RD.020 spreadsheet under another name locally to avoid making permanent changes to the
spreadsheet template.
Page 2
RD.020 Business Process Questionnaire
OBM Level I OBM Level II
Type =
Setup Metric
OBM Row Process
OBM Level I OBM Level II OBM Level III OBM Level IV Application No. Process Category Process Analysis Questions Performance
What is the balancing segment in GL? (This confirms what client wants to
1 Business Intelligence Financials Intelligence Not identified Not identified BIS, GL Financials Setup use out of the Accounting Flexfield Structure they have set up.) Setup
What’s the secondary drill down segment in the Key Accounting Flexfield?
(i.e. cost center) (This confirms what client wants to use out of the
2 Business Intelligence Financials Intelligence Not identified Not identified BIS, GL Financials Setup Accounting Flexfield Structure they have set up.) Setup
Which BIS reports will be useful to the client? Who was interviewed to
3 Business Intelligence Financials Intelligence Not identified Not identified BIS, GL Reporting determine this? Setup
Which delivered KPIs will be useful to the client? Who was interviewed to
4 Business Intelligence Financials Intelligence Not identified Not identified BIS, GL Indicators determine this? Setup
Are additional KPIs required in order for the Indicators section to be useful to
5 Business Intelligence Financials Intelligence Not identified Not identified BIS, GL Indicators client? Which users would prefer to see these KPIs? Setup
What Target, Minimum value and Maximum Value should be set for the client
6 Business Intelligence Financials Intelligence Not identified Not identified BIS, GL Indicators for each applicable KPI? Setup
7 Business Intelligence Financials Intelligence Not identified Not identified BIS, GL Security Which BIS responsibilities should be able to see which KPIs? Setup
Are any key performance measures related to financial management
8 Business Intelligence Financials Intelligence Not identified Not identified BIS, GL Indicators currently tracked? Process
If yes, which ones? How are they evaluated? Who receives the results of
9 Business Intelligence Financials Intelligence Not identified Not identified BIS, GL Indicators these measures? Process
Which natural accounts are classified as Revenue by the client? Validate
against FSGs (Financial Statement Generator) accounts to ensure that
10 Business Intelligence Financials Intelligence Not identified Not identified BIS, GL Reporting appropriate accounts are included. Setup
Which natural accounts are classified as Expenses by the client? (should

include ALL--variable and fixed) Validate against FSGs (Financial Statement
11 Business Intelligence Financials Intelligence Not identified Not identified BIS, GL Reporting Generator) accounts to ensure that appropriate accounts are included. Setup
Which natural accounts are classified as Current Assets by the client?
Validate against FSGs (Financial Statement Generator) accounts to ensure
12 Business Intelligence Financials Intelligence Not identified Not identified BIS, GL Reporting that appropriate accounts are included. Setup
Which natural accounts are classified as Current Liabilities by the client?

Which natural accounts are classified as Variable Costs by the client?
Which natural accounts are classified as Preferred Stock Dividends by the

client? Validate against FSGs (Financial Statement Generator) accounts to
15 Business Intelligence Financials Intelligence Not identified Not identified BIS, GL Reporting ensure that appropriate accounts are included. Setup
How many basic and diluted shares were outstanding per quarter for each of
16 Business Intelligence Financials Intelligence Not identified Not identified BIS, GL Reporting the last 3 years? Can enter Actuals and Planned numbers as available. Setup
17 Business Intelligence Financials Intelligence Not identified Not identified BIS, GL Reporting What stock splits have occurred in the last 3 years, or are planned to occur? Setup
18 Business Intelligence Financials Intelligence Not identified Not identified BIS, GL Reporting Have any dividends been paid, or are planned to be paid? Setup
19 Business Intelligence Financials Intelligence Not identified Not identified BIS, GL Financials Setup What does the client want to use for a default estimated tax rate? Metric
20 Business Intelligence Human Resources Intelligence Not identified Not identified BIS HR Setup Is Oracle Payroll being used? If not, an interface? With who? Setup
Is the ‘seeded’ Oracle element Overtime used to track employees’ OT? If
21 Business Intelligence Human Resources Intelligence Not identified Not identified BIS HR Setup not, what? Is there more than 1 OT element? Setup
22 Business Intelligence Human Resources Intelligence Not identified Not identified BIS, HR HR Setup Are HR Budgets set up? (includes rollups and budget types) Setup
23 Business Intelligence Human Resources Intelligence Not identified Not identified BIS, HR HR Setup Are salary grades set up? Setup
24 Business Intelligence Human Resources Intelligence Not identified Not identified BIS, HR HR Setup Are jobs set up? Setup
25 Business Intelligence Human Resources Intelligence Not identified Not identified BIS, HR HR Setup Ensure that security profiles have already been set up. Setup
26 Business Intelligence Human Resources Intelligence Not identified Not identified BIS, HR HR Setup Are EEO Categories set up? (this is called Job Category in BIS) Setup
27 Business Intelligence Human Resources Intelligence Not identified Not identified BIS, HR HR Setup Ensure that at least 1 payroll is defined. Setup
Are performance ratings set up in Oracle? Are performance ratings entered
28 Business Intelligence Human Resources Intelligence Not identified Not identified BIS, HR HR Setup on employees’ assignments? Setup
29 Business Intelligence Human Resources Intelligence Not identified Not identified BIS, HR HR Setup Are skills and/or competencies tracked in Oracle? Setup
30 Business Intelligence Human Resources Intelligence Not identified Not identified BIS, HR HR Setup Are applicants tracked in Oracle? Setup
31 Business Intelligence Human Resources Intelligence Not identified Not identified BIS, HR HR Setup Is Oracle used for recruiting? Setup
32 Business Intelligence Human Resources Intelligence Not identified Not identified BIS, HR Reporting determine this? Setup
33 Business Intelligence Human Resources Intelligence Not identified Not identified BIS, HR Indicators determine this? Setup
34 Business Intelligence Human Resources Intelligence Not identified Not identified BIS, HR Indicators client? Which users would prefer to see these KPIs? Setup
35 Business Intelligence Human Resources Intelligence Not identified Not identified BIS, HR Indicators for each applicable KPI? Setup
36 Business Intelligence Human Resources Intelligence Not identified Not identified BIS, HR Security Which BIS responsibilities should be able to see which KPIs? Setup
37 Business Intelligence Operations Intelligence Inventory Not identified BIS, INV Operations Setup Are Categories defined? (INV) Setup
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38 Business Intelligence Operations Intelligence Inventory Not identified BIS, INV Operations Setup Are Category Sets defined? (INV) Setup
39 Business Intelligence Operations Intelligence Inventory Not identified BIS, INV Operations Setup Are ABC Groups defined? (INV) Setup
40 Business Intelligence Operations Intelligence Inventory Not identified BIS, INV Operations Setup Are Cycle Counts set up? (INV) Setup
BIS, Demand Generate Performance Do you perform multi-dimensional analysis? I.e. forecast accuracy by
41 Business Intelligence Operations Intelligence Manage Forecasts Generate Performance Measures Planning 1006 10 Measures product, by region, by customer, by sales rep? Process
42 Business Intelligence Operations Intelligence MRP Not identified BIS, MRP Operations Setup Is the MPS (Master Production Schedule) in Oracle? (MRP) Setup
43 Business Intelligence Operations Intelligence MRP Not identified BIS, MRP Operations Setup Are Plan names set up in Oracle? (MRP) Setup
44 Business Intelligence Operations Intelligence MRP Not identified BIS, MRP Operations Setup Which Price list will be used for default? (system profile value setting) Setup
45 Business Intelligence Operations Intelligence MRP Not identified BIS, MRP Operations Setup What is the default Percent Discount given to customers? Setup
BIS, Operations Which BIS reports will be useful to the client? Who was interviewed to
46 Business Intelligence Operations Intelligence Not identified Not identified Intelligence Reporting determine this? Setup
BIS, Operations Which delivered KPIs will be useful to the client? Who was interviewed to
47 Business Intelligence Operations Intelligence Not identified Not identified Intelligence Indicators determine this? Setup
BIS, Operations Are additional KPIs required in order for the Indicators section to be useful to
48 Business Intelligence Operations Intelligence Not identified Not identified Intelligence Indicators client? Which users would prefer to see these KPIs? Setup
BIS, Operations What Target, Minimum value and Maximum Value should be set for the client
49 Business Intelligence Operations Intelligence Not identified Not identified Intelligence Indicators for each applicable KPI? Setup
BIS, Operations
50 Business Intelligence Operations Intelligence Not identified Not identified Intelligence Security Which BIS responsibilities should be able to see which KPIs? Setup
51 Business Intelligence Operations Intelligence Order Entry Not identified BIS, OE Operations Setup Are Warehouses defined? (OE) Setup
52 Business Intelligence Operations Intelligence Planning Not identified BIS, Planning Operations Setup Are Forecast Sets defined? (Planning) Setup
53 Business Intelligence Operations Intelligence Purchasing Not identified BIS, PO Operations Setup Are ‘Products’ defined? (PO) (called ‘Commodities’ in BIS) Setup
Who will use the BIS product? (may not be able to generate a detailed list at
54 Business Intelligence Overview Setup Not identified Not identified BIS Security this time) Setup
Which responsibilities are included in this list? (may not be able to generate
55 Business Intelligence Overview Setup Not identified Not identified BIS Security a detailed list at this time) Setup
How many "key" or super users will there be for BIS? (may not be able to
56 Business Intelligence Overview Setup Not identified Not identified BIS Security generate a detailed list at this time) Metric
Map each intended BIS user to each BIS module(s) and reporting focus
areas to which he/she should have access. (may not be able to generate a
57 Business Intelligence Overview Setup Not identified Not identified BIS Security detailed list at this time) Setup
Recognizing that viewing KPIs and Notifications is security-based, which

responsibilities will be needed to allow for appropriate differentiation of what
users can see on their home page? (may not be able to generate a detailed
58 Business Intelligence Overview Setup Not identified Not identified BIS Security list at this time) Setup
59 Business Intelligence Overview Setup Not identified Not identified BIS Security Will there need to be terminal security for BIS? Setup
What should the ongoing process be to approve and/or enter target values for
60 Business Intelligence Overview Setup Not identified Not identified BIS Maintenance each BIS responsibility? Process
Who will enter target values in BIS? (may not be able to generate a detailed
61 Business Intelligence Overview Setup Not identified Not identified BIS Maintenance list at this time--what type of user/role?) Process
What is the process for entering target values in BIS? Will new targets be
62 Business Intelligence Overview Setup Not identified Not identified BIS Transactions entered upon request, or at a specific time interval? Process
How many users may be accessing and using BIS at one time? How will this
63 Business Intelligence Overview Setup Not identified Not identified BIS Performance differ at initial rollout compared to three or six months into use? Metric
How many users will likely be accessing and using BIS at one time? How
64 Business Intelligence Overview Setup Not identified Not identified BIS Performance will this differ at initial rollout compared to three or six months into use? Metric
65 Business Intelligence Sales Intelligence Not identified Not identified BIS, Sales Sales Setup Have Sales Groups been set up? Setup
66 Business Intelligence Sales Intelligence Not identified Not identified BIS, Sales Sales Setup Have Sales Channels been set up? Setup
67 Business Intelligence Sales Intelligence Not identified Not identified BIS, Sales Sales Setup Has Interest Type been set up? Setup
68 Business Intelligence Sales Intelligence Not identified Not identified BIS, Sales Sales Setup Have Customer Names been set up in Oracle? Setup
69 Business Intelligence Sales Intelligence Not identified Not identified BIS, Sales Sales Setup Have Sales Reps been set up in Oracle? Setup
70 Business Intelligence Sales Intelligence Not identified Not identified BIS, Sales Reporting determine this? Setup
71 Business Intelligence Sales Intelligence Not identified Not identified BIS, Sales Indicators determine this? Setup
72 Business Intelligence Sales Intelligence Not identified Not identified BIS, Sales Indicators client? Which users would prefer to see these KPIs? Setup
73 Business Intelligence Sales Intelligence Not identified Not identified BIS, Sales Indicators for each applicable KPI? Setup
74 Business Intelligence Sales Intelligence Not identified Not identified BIS, Sales Security Which BIS responsibilities should be able to see which KPIs? Setup
Customer Interaction Are there any operations/processes that you want to eliminate for Installed
75 Management Care Environment Creation Set up Infrastructure Define Knowledge Repository Service Core 303 Business Base Maintenance Process
Customer Interaction Are there any time intensive operations for Installed Base Maintenance that
76 Management Care Environment Creation Set up Infrastructure Define Knowledge Repository Service Core 302 Business you wish to streamline. Process
Customer Interaction
77 Management Care Environment Creation Set up Infrastructure Define Knowledge Repository Service Core 298 Business Do you Maintain an installed base of customer/product information Process
78 Management Care Environment Creation Set up Infrastructure Define Knowledge Repository Service Core 301 Business How do you audit your Installed Base Information Setup / Process
79 Management Care Environment Creation Set up Infrastructure Define Knowledge Repository Service Core 309 Business How do you maintain installed base information about Distributor End Users? Process
80 Management Care Environment Creation Set up Infrastructure Define Knowledge Repository Service Core 299 Business How do you maintain your Installed Base information Process
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Customer Interaction How do you track customer/product information for customers with multiple
81 Management Care Environment Creation Set up Infrastructure Define Knowledge Repository Service Core 305 Business ship-to and bill-to addresses Process
Customer Interaction How much detail do you maintain about your installed base - to what level do
82 Management Care Environment Creation Set up Infrastructure Define Knowledge Repository Service Core 300 Business you break down the product information Process
83 Management Care Environment Creation Set up Infrastructure Define Knowledge Repository Service Core 304 Business Who has access to your installed base information? Process
Customer Interaction Do you group multiple customer/ products into systems for tracking and
84 Management Care Management Deliver Care Classify Care Request Service Core 312 Business service program purposes? Process
Customer Interaction Do you have any other types of transfers of equipment from one customer to
85 Management Care Management Deliver Care Classify Care Request Service Core 310 Business another? Process
Customer Interaction Do you ship to any Distributors who then re-ship the same products to end
86 Management Care Management Deliver Care Classify Care Request Service Core 306 Business users Process
Customer Interaction Do you transfer customer/product information from the distributor to the end
87 Management Care Management Deliver Care Classify Care Request Service Core 307 Business user? Process
88 Management Care Management Deliver Care Classify Care Request Service Core 308 Business How do you receive the information about distributor sales: Process
89 Management Care Management Deliver Care Classify Care Request Service Core 311 Business How is this maintained - do you maintain end user information? Process
Customer Interaction Are Customer Satisfaction Surveys performed in-house, or by 3rd Party
90 Management Care Performance Evaluation Analyze Statistics & Feedback Not identified Customer Support 257 Business Orgs? Process
91 Management Care Performance Evaluation Analyze Statistics & Feedback Not identified Customer Support 256 Metric Are Customer Satisfaction surveys utilized? Process
92 Management Care Performance Evaluation Analyze Statistics & Feedback Not identified Customer Support 248 Business Are service requests reviewed for product improvement? Process
93 Management Care Performance Evaluation Analyze Statistics & Feedback Not identified Customer Support 252 Metric Are Service requests monitored to determine end-user training needs? Process
94 Management Care Performance Evaluation Analyze Statistics & Feedback Not identified Customer Support 251 Metric Are service requests monitored to improve service responses? Process
95 Management Care Performance Evaluation Analyze Statistics & Feedback Not identified Customer Support 250 Business Are service requests reviewed for new product development? Process
Customer Interaction Are service requests reviewed for product preventive maintenance schedule
96 Management Care Performance Evaluation Analyze Statistics & Feedback Not identified Customer Support 249 Business changes? Process
Customer Interaction Are Service Requests/Problem resolutions monitored to determine field
97 Management Care Performance Evaluation Analyze Statistics & Feedback Not identified Customer Support 253 Metric service Tech. Training requirements? Process
Customer Interaction Are service requests/response times used to evaluate service technician
98 Management Care Performance Evaluation Analyze Statistics & Feedback Not identified Customer Support 254 Metric staffing levels? Process
Customer Interaction Are service requests/response times used to evaluate service technician
99 Management Care Performance Evaluation Analyze Statistics & Feedback Not identified Customer Support 255 Metric territory assignments? Process
Customer Interaction Customer
100 Management Care Performance Evaluation Report Care Performance Not identified Intelligence 101 Metric What analysis needs are there? By whom? Setup
Customer Interaction Customer
101 Management Care Performance Evaluation Report Care Performance Not identified Intelligence 100 Reporting What reporting needs are there? By whom? Setup
102 Management Perform Care Management Deliver Care Classify Care Request Customer Support 101 Business Describe the call flow that is used in the present service process
Customer Interaction Do you create customer invoices based on service request fulfillment
103 Management Perform Care Management Deliver Care Classify Care Request Customer Support 363 Business information Process
Customer
Support/Field
Customer Interaction Service/Mobile Field Do you record material and miscellaneous expenses in fulfillment of service
104 Management Perform Care Management Deliver Care Classify Care Request Service 362 Business requests Process
Do you search the database to review if similar requests have been
Customer Interaction previously received and use this information to help in the resolution of the
105 Management Care Environment Creation Set up Administration Retrieve Knowledge Repository Customer Support 352 Business problem? Process
Customer Interaction Establish cross-functional care How do the selling and ordering Orgs interface with the service Orgs? Are
106 Management Care Environment Creation Set up Administration requirements Customer Support 97 Business they the same? Setup
Customer Interaction Establish cross-functional care How does the selling Org know what products have been sold to whom,
107 Management Care Environment Creation Set up Administration requirements Customer Support 98 Reporting and/or are being serviced today? Setup
Customer Interaction Establish cross-functional care
108 Management Care Environment Creation Set up Administration requirements Customer Support 99 Reporting How is information passed from the selling Org. to the Service Org. Setup
109 Management Care Environment Creation Set up Administration Customer Support 62 Reporting How many service requests /month are received? Metric
110 Management Care Environment Creation Set up Infrastructure Define Classification Scheme Customer Support 241 Business Are Customers ranked and/or classified according to importance? Process
Customer Interaction Are scripts used to guide call center personnel through the information-
111 Management Care Environment Creation Set up Infrastructure Define Interaction Scripts Customer Support 234 Business gathering process for service requests?? Process
Customer Interaction Do you have a need to know how many Open Service Requests exist for this
112 Management Care Environment Creation Set up Infrastructure Define Classification Scheme Customer Support Business / Reporting customer?
Customer Interaction Do you have a need to know if one (or more) existing Service Requests is
113 Management Care Environment Creation Set up Infrastructure Define Classification Scheme Customer Support Business / Reporting Open for the problem being discussed?
Customer Interaction Does the customer have access to self-service support? Fax-back? Web
114 Management Care Environment Creation Set up Infrastructure Define Interaction Media Customer Support 86 Business Access? Process
115 Management Care Environment Creation Set up Infrastructure Define Classification Scheme Customer Support 238 Business How are incoming calls handled during off hours? Process
Customer Interaction How do you classify the service request types? (Service and Repair /
116 Management Care Environment Creation Set up Infrastructure Define Classification Scheme Customer Support 63 Reporting Preventive Maintenance/installation/ End-user training) Setup
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117 Management Care Environment Creation Set up Infrastructure Define Classification Scheme Customer Support 242 Business What criteria is used for ranking/classification? Process
118 Management Care Environment Creation Set up Infrastructure Define Classification Scheme Customer Support 236 Business What days/hours is the Call-center staffed? Process
119 Management Care Environment Creation Set up Infrastructure Define Classification Scheme Customer Support 78 Reporting What is the general duration of each call? Metric
120 Management Care Environment Creation Set up Infrastructure Define Classification Scheme Interaction History 77 Reporting What is the percentage of each type of call received? Metric
Customer Interaction What Types of calls do you get? Requests for Action? Requests for
121 Management Care Environment Creation Set up Infrastructure Define Classification Scheme Customer Support 76 Reporting Information? Metric
122 Management Care Environment Creation Set Up Infrastructure Define Classification Scheme Depot Repair 88 Business What types of customer returns do you have? Process
Customer Interaction Are subsequent calls related to the service request assigned to the same or
123 Management Care Environment Creation Set up Infrastructure Define Routing Rules Customer Support 83 Business different Tech/rep? Setup/Process
Customer Interaction How are incoming contacts acknowledged to customers?( Call # / e-
124 Management Care Environment Creation Set up Infrastructure Define Routing Rules Customer Support 240 Business mail/notifications/ letter/postcard/phone call). Process
Are you able to create links between service requests - for example: to link
Customer Interaction service requests for the same problem or to link service requests so that a
125 Management Care Management Deliver Care Classify Care Request Customer Support 349 Business detailed description used on one can be linked to a new request? Process
126 Management Care Management Deliver Care Classify Care Request Customer Support 351 Business Do you record detailed descriptions of the customer’s reported problem? Process
127 Management Care Management Deliver Care Perform/Route Care Request Customer Support 75 Reporting How do you track the services already provided under the contract/warranty? Metric
Customer Interaction If the call is for help in solving a problem, how does the problem resolution
128 Management Care Management Deliver Care Perform/Route Care Request Customer Support 80 Business / Reporting process work? What is the result of each call? Process
129 Management Care Management Determine Care Retrieve Knowledge Repository Customer Support 82 Reporting Are previous service requests/resolutions looked up? Process
130 Management Care Management Determine Care Retrieve Knowledge Repository Customer Support 244 Business Do customers have access to the knowledge base? Process
131 Management Care Management Determine Care Prepare Response Plan Customer Support 74 Reporting How do know the level of service to give them? Process
Customer Interaction Is customer access to the Knowledge base included as part of the Service
132 Management Care Management Determine Care Retrieve Knowledge Repository Customer Support 247 Business contract? Process
133 Management Care Management Determine Care Retrieve Knowledge Repository Customer Support 245 Business Is customers' access to the knowledge base limited or full? Process
Customer Interaction Is customers' access to the knowledge base restricted to certain customers,
134 Management Care Management Determine Care Retrieve Knowledge Repository Customer Support 246 Business or unrestricted and available to all? Process
135 Management Care Management Determine Care Retrieve Knowledge Repository Customer Support 243 Business Which departments/individuals have access to the knowledge base? Process
136 Management Care Management Identify Care Receive Care Request Customer Support 343 Business Do you enter specific product information when you enter a service request? Process
137 Management Care Management Identify Care Retrieve Requester Records Customer Support 146 Business Do you now know which products are installed at your customers sites? Setup
Customer Interaction How are callers identified? By Customer name/Customer number/or Contact
138 Management Care Management Identify Care Establish Requester's Identity Customer Support 199 Business Name? Setup
Customer Interaction How does the Customer give key identifiers to identify themselves to you?
139 Management Care Management Identify Care Establish Requester's Identity Customer Support 73 Business What information is given? Process
140 Management Care Management Identify Care Retrieve Requester Records Customer Support 200 Business Will callers also be identified by product in the Installed Base? Setup
141 Management Care Management Identify Care Receive Care Request Customer Support 72 Business How does a Customer know how to contact you? Process
Customer
Customer Interaction Support/iSupport/Fie What methods are available to Customers to contact the Company? (Phone /
142 Management Care Management Identify Care Receive Care Request ld Service 239 Business Fax / Website / Mail) Process
143 Management Care Management Track & Close Care Request Track Care Request Depot Repair 89 Business Describe the Customer return process. What is tracked? Process
144 Management Care Management Track & Close Care Request Update Knowledge Base Customer Support 341 Business How do you maintain your data about customer service requests Process
145 Management Care Management Track & Close Care Request Track Care Request Field Service 84 Business If Reps/techs are dispatched, how do they record their activity and expenses? Setup,Process
Customer Interaction How would you like to see visibility about how you perform for your
146 Management Care Performance Evaluation Analyze Statistics & Feedback Measure Care Performance Customer Support 155 Reporting customer.? Setup
147 Management Care Performance Evaluation Report Care Performance Define Interaction Media Customer Support 87 Business What type of paperwork is produced? Must it be paper? Setup
Customer Service Analyze Performance
148 Management Service Evaluation and Measurement Evaluate Service Performance Measurements Service 319 Business How do you audit information about your service programs? Process
Customer Service Customer
149 Management Service Evaluation and Measurement Evaluate Customer Feedback Analyze Customer Feedback Data Intelligence 31 Metric How do you measure Customer Satisfaction? Metric
150 Management Service Evaluation and Measurement Evaluate Customer Feedback Analyze Customer Feedback Data Intelligence 32 Metric How satisfied are your customers with your Services today? Metric
Customer Service Analyze Field Engineer Utilization
151 Management Service Evaluation and Measurement Evaluate General Service Rate Field Service Metric How do you estimate the costs for a field technical onsite visit? Process
Customer Service Do you track replacement of items at customer premises - swap
152 Management Service Evaluation and Measurement Evaluate Product Service Analyze Product Performance Data Mobile 373 Business customer/parts serial numbers, etc. Process
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Customer Service
153 Management Service Evaluation and Measurement Evaluate Product Service Analyze Product Performance Data Field Service 374 Metric Is the reason for failure and remedial action recorded Process
Customer Service
154 Management Service Evaluation and Measurement Evaluate revenue generation Identify and Size Revenue Contracts 94 Reporting How is revenue recognized? Setup
Customer Service
155 Management Service Evaluation and Measurement Evaluate Revenue Generation Classify and Report Service Intelligence 390 Reporting Where in your accounting cycle do you run standard reports for Service Process
Customer Service Are Service reports standard across multiple Sets of Books, for example,
156 Management Service Evaluation and Measurement Evaluate Service Performance Not identified Service Intelligence 474 Reporting subsidiaries? Setup
Customer Service Are Service reports standard across multiple levels within a set of books, i.e.
157 Management Service Evaluation and Measurement Evaluate Service Performance Not identified Service Intelligence 475 Reporting divisions? Setup
Customer Service Do some of these Service reports belong in a report set - always being run
158 Management Service Evaluation and Measurement Evaluate Service Performance Not identified Service Intelligence 488 Reporting together? Process, Setup
Customer Service Process,
159 Management Service Evaluation and Measurement Evaluate Service Performance Not identified Service Intelligence 489 Reporting Do the separate business units run their own Service reports Performance
Customer Service Do you provide a Key of content/information somewhere on the Service
160 Management Service Evaluation and Measurement Evaluate Service Performance Not identified ALL 477 Reporting reports Setup,
Customer Service
161 Management Service Evaluation and Measurement Evaluate Service Performance Not identified ALL 481 Reporting How do you update a Service report distribution list? Process
Customer Service
162 Management Service Evaluation and Measurement Evaluate Service Performance Not identified ALL 485 Reporting How long does it take to update a Service report distribution list? Process
Customer Service
163 Management Service Evaluation and Measurement Evaluate Service Performance Analyze Performance Measures Field Service 486 Business How many visits are made by Field Engineers in a day Metric
Customer Service
164 Management Service Evaluation and Measurement Evaluate Service Performance Not identified ALL 482 Reporting Is the process to update a Service report distribution list documented? Process
Customer Service Is there any requirement for on-line (soft copy) distribution and/or remote
165 Management Service Evaluation and Measurement Evaluate Service Performance Not identified ALL 487 Reporting location printing for Service reports Process, Setup
Customer Service Is there any Service reporting requirements that your current reports do not
166 Management Service Evaluation and Measurement Evaluate Service Performance Not identified Service Intelligence 473 Reporting meet? Setup
Customer Service
167 Management Service Evaluation and Measurement Evaluate Service Performance Not identified All 476 Reporting What account codes and/or descriptions are required on Service reports? Setup
168 Management Service Evaluation and Measurement Evaluate Service Performance Analyze Customer Feedback Data Intelligence 33 Reporting What are the Strengths? Weaknesses? Metric
Customer Service What are your Service reporting requirements with respect to summary vs
169 Management Service Evaluation and Measurement Evaluate Service Performance Not identified Service Intelligence 471 Reporting detailed formats. Process, Setup
Customer Service Analyze Performance Customer
170 Management Service Evaluation and Measurement Evaluate Service Performance Measurements Intelligence 468 Reporting What business performance statistics do you monitor for Service Setup, Performance
Customer Service What is the criteria for determining who should get a copy of the Service
171 Management Service Evaluation and Measurement Evaluate Service Performance Not identified All 480 Reporting reports? Process
Customer Service What reports do you currently generate to meet your Service reporting
172 Management Service Evaluation and Measurement Evaluate Service Performance Not identified Service Intelligence 472 Reporting requirements Process, Setup
Customer Service What Service reports are grouped together on a regular basis and printed in
173 Management Service Evaluation and Measurement Evaluate Service Performance Not identified Service Intelligence 478 Reporting one print run? Setup
Customer Service What type of printers do you run Service Reports on? Where are they
174 Management Service Evaluation and Measurement Evaluate Service Performance Not identified ALL 490 Reporting located? Setup, Performance
Customer Service Who performs the tasks associated with updating a Service report distribution
175 Management Service Evaluation and Measurement Evaluate Service Performance Not identified All 486 Reporting list? Process
Customer Service
176 Management Service Evaluation and Measurement Evaluate Service Performance Not identified ALL 479 Reporting Who receives a copy of the Service Reports? Process
177 Management Service Evaluation and Measurement Not identified Intelligence 101 Business What analysis needs are there? By whom? Setup
178 Management Service Evaluation and Measurement Not identified Intelligence 100 Reporting What reporting needs are there? By whom? Setup
Customer Service Do you estimate time to arrival for Field Service Technicians going from job
179 Management Service Fulfillment Evaluate General Service Analyze Benchmark Field Service Business to job Process
Customer Service Perform Maintenance and
180 Management Service Fulfillment Replacement Not identified Depot Repair 118 Business Do you Perform " Depot Repair" Metric
Customer Service Are Depot Repair Work orders assigned to Technicians based on their skill
181 Management Service Fulfillment Plan Service Activities Assign Requests Depot Repair 125 Business levels? Metric/Setup
Customer Service
182 Management Service Fulfillment Plan Service Activities Manage Schedules and Capacity Field Service 126 Business Are Field Engineers available on stand-by, if so when can they be dispatched Setup
Customer Service Are Field Engineers given a days schedule or are they assigned a new job
183 Management Service Fulfillment Plan Service Activities Assign Requests Field Service 127 Business after completion of the previous Process
Customer Service
184 Management Service Fulfillment Plan Service Activities Manage Schedules and Capacity Field Service 128 Metric Are Field Engineer's vacation, training and other non-availability recorded Process
Customer Service
185 Management Service Fulfillment Plan Service Activities Set Appointments Field Service 129 Business Are preventative maintenance visits automatically scheduled Process
Customer Service
186 Management Service Fulfillment Plan Service Activities Track Service Plan Field Service 130 Reporting Are repeat visits soon after an installation or repair monitored Metric
Customer Service
187 Management Service Fulfillment Plan Service Activities Manage Schedules and Capacity Mobile 131 Business Are there any seasonal or other fluctuations in the number of visits Performance
Customer Service
188 Management Service Fulfillment Plan Service Activities Manage Schedules and Capacity Field Service 132 Business Are there standard times for types of work or call symptoms Setup
Customer Service
189 Management Service Fulfillment Plan Service Activities Prioritize Requests Field Service 123 Business Are they assigned repair jobs by System or Product? Metric/Setup
Customer Service Can a Field Engineer be working on more than one job concurrently when on
190 Management Service Fulfillment Plan Service Activities Manage Schedules and Capacity Mobile 124 Business a customer site Process
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Customer Service
191 Management Service Fulfillment Plan Service Activities Manage Schedules and Capacity Mobile 125 Business Can a Field Engineer do installations as well as repairs Process
Customer Service
192 Management Service Fulfillment Plan Service Activities Manage Schedules and Capacity Mobile 126 Business Can a Field Engineer do preventative maintenance Process
Customer Service Can a Field Engineer do work on a Time and Materials basis where there is
193 Management Service Fulfillment Plan Service Activities Manage Schedules and Capacity Mobile, Pricing 127 Business no Service Contract Process
Customer Service
194 Management Service Fulfillment Plan Service Activities Prioritize Requests Field Service 128 Validation Can all these types of work be handled by a Field Engineer Process
Customer Service
195 Management Service Fulfillment Plan Service Activities Track Service Plan Field Service 129 Business Can Field Engineers be taken off low priority jobs Process
Customer Service
196 Management Service Fulfillment Plan Service Activities Assign Requests Field Service 129 Business Can the customer specify which Field Engineer will be sent Process
Customer Service Describe the Dispatch rules: Request Priority/ First come-First
197 Management Service Fulfillment Plan Service Activities Prioritize Requests Field Service 111 Business served/Customer ranking Process
Customer Service
198 Management Service Fulfillment Plan Service Activities Manage Schedules and Capacity Field Service 112 Business Do Field Engineers work rosters or shift patterns if so how are they defined Setup
Customer Service
199 Management Service Fulfillment Plan Service Activities Manage Schedules and Capacity Field Service 113 Business Do some jobs require more than one person and/or skill set Setup
Customer Service
200 Management Service Fulfillment Plan Service Activities Prioritize Requests Field Service 358 Business Do you assign field engineers to handle specific problems or customers? Process
Customer Service
201 Management Service Fulfillment Plan Service Activities Track Service Plan Field Service 361 Business Do you capture engineer time for specific service requests Process
Customer Service
202 Management Service Fulfillment Plan Service Activities Prioritize Requests Field Service 359 Business Do you group field engineers together based on skill and ability? Process
Customer Service Does communications have to be proactive/real-time or will the Field
203 Management Service Fulfillment Plan Service Activities Manage Schedules and Capacity Mobile 360 Business Engineer connect when it is convenient Process
Customer Service
204 Management Service Fulfillment Plan Service Activities Track Service Plan Field Service 361 Reporting Does the Field Engineer have to record time of arrival on site Process
Customer Service Does the Field Engineer update the time required for the job, thus amending
205 Management Service Fulfillment Plan Service Activities Track Service Plan Field Service 362 Metric likely availability for the next job Process
Customer Service
206 Management Service Fulfillment Plan Service Activities Manage Schedules and Capacity Field Service 363 Business Does the work time allowed vary according to skill level Setup
Customer Service
207 Management Service Fulfillment Plan Service Activities Prioritize Requests Field Service 364 Business How is the call-intake/dispatch/planning department organized Process
Customer Service
208 Management Service Fulfillment Plan Service Activities Manage Schedules and Capacity Mobile 365 Business How many calls will a Field Engineer handle in an average day Metric
Customer Service
209 Management Service Fulfillment Plan Service Activities Manage Schedules and Capacity Mobile 366 Metric How much time does a Field Engineer spend travelling in an average day Metric
Customer Service If a job is recorded as uncompleted is it automatically assigned to the same
210 Management Service Fulfillment Plan Service Activities Set Appointments Field Service 367 Business Field Engineer the next day as his first job Process
Customer Service If contractors are not to be part of the system how will work be dispatched
211 Management Service Fulfillment Plan Service Activities Manage Schedules and Capacity Mobile 368 Reporting and progress recorded Process
Customer Service
212 Management Service Fulfillment Plan Service Activities Prioritize Requests Field Service 360 Business If yes, how are engineers assigned to specific service requests? Process
Customer Service Is accurate data available for use by the optimization rules e.g. mileages,
213 Management Service Fulfillment Plan Service Activities Track Service Plan Field Service 361 Business / Reporting costs Process
Customer Service
214 Management Service Fulfillment Plan Service Activities Track Service Plan Field Service 362 Validation Is performance against contractual conditions measured Metric
Customer Service
215 Management Service Fulfillment Plan Service Activities Track Service Plan Field Service 363 Metric Is performance of actuals v standard times analyzed Metric
Customer Service
216 Management Service Fulfillment Plan Service Activities Track Service Plan Field Service 364 Metric Is the actual time spent on the job recorded Process
Customer Service Is the Field Engineer given information as to how to get access to the
217 Management Service Fulfillment Plan Service Activities Set Appointments Field Service 365 Business premises and contact information Process
Customer Service
218 Management Service Fulfillment Plan Service Activities Track Service Plan Field Service 366 Validation Is the mean time between failures monitored Metric
Customer Service Is the number of "trivial" visits to a customer or account measured can this
219 Management Service Fulfillment Plan Service Activities Track Service Plan Field Service 367 Business result in a customer billing Metric
Customer Service Is the time to respond and time to fix measured, can failure to comply with
220 Management Service Fulfillment Plan Service Activities Track Service Plan Field Service 368 Metric contractual conditions result in penalty payments Metric
Customer Service
221 Management Service Fulfillment Plan Service Activities Assign Requests Field Service 369 Business What are the constraints that can be over-ruled in scheduling Field Engineers Setup
Customer Service What are the constraints that MUST be matched in scheduling Field
222 Management Service Fulfillment Plan Service Activities Assign Requests Field Service 370 Business Engineers Setup
Customer Service
223 Management Service Fulfillment Plan Service Activities Manage Schedules and Capacity Field Service 371 Business What are the rules for continuing to work after normal end of day Setup
Customer Service
224 Management Service Fulfillment Plan Service Activities Manage Schedules and Capacity Mobile 372 Business What is the duration of an average field service visit Metric
Customer Service
225 Management Service Fulfillment Plan Service Activities Manage Schedules and Capacity Field Service 373 Business What is the escalation process if response to requests exceeds set times Process
Customer Service
226 Management Service Fulfillment Plan Service Activities Manage Schedules and Capacity Field Service 374 Business What percentage of jobs require more than one Field Engineer to attend Metric
Customer Service
227 Management Service Fulfillment Plan Service Activities Assign Requests Field Service 375 Business What preferences/rules are used in scheduling Field Engineers Setup
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What type of Communication will be used to notify Field service reps and
Customer Service Sales Persons of Service requests and Other Customer interactions? Via
228 Management Service Fulfillment Plan Service Activities Assign Requests Field Service 134 Business workflow or E-mail / Notifications? Setup
Customer Service
229 Management Service Fulfillment Plan Service Activities Prioritize Requests Field Service 135 Metric Which of the above types of work uses most of the Field Engineers time Metric
Customer Service
230 Management Service Fulfillment Resolve Defect Execute the Solution Customer Support Business Do you send replacement parts (in lieu of sending a technician)? Process
Customer Service
231 Management Service Fulfillment Resolve Defect Research the Problem Field Service 1 Business Does the Field Engineer have access to the units service/repair history Process
Customer Service Setup and Maintain Service
232 Management Environment Manage Schedules and Capacity Not identified Mobile 110 Business Are Service Techs/Reps dispatched? Describe the Process. Metric/Setup
Customer Service Setup and Maintain Service Define and Maintain Service
233 Management Environment Infrastructure and Deployment Not identified Mobile 111 Business Are all Field Engineers computer literate Performance
234 Management Environment Infrastructure and Deployment Not identified Customer Support 34 Business Are any changes planned? Setup
235 Management Environment Infrastructure and Deployment Not identified Mobile 114 Business Are the field service reps "billed out" by skill level? How Many? (of each) Metric
236 Management Environment Infrastructure and Deployment Not identified Customer Support 120 Business Are the field service reps "Graded" by skill level? Setup
237 Management Environment Infrastructure and Deployment Not identified Customer Support 42 Business Are the service reps "Billed out" by skill level? Setup
238 Management Environment Infrastructure and Deployment Not identified Customer Support 41 Business Are the service reps "Graded" by skill level? Setup
239 Management Environment Infrastructure and Deployment Not identified ALL 369 Business Are there any processes that you would like to eliminate? Process
240 Management Environment Infrastructure and Deployment Not identified Mobile 370 Business Are there IT resources identified to support Field Engineers Performance
241 Management Environment Infrastructure and Deployment Not identified Mobile 112 Business Are your Field Service Techs/Engineers graded by skill level? Setup
242 Management Environment Infrastructure and Deployment Not identified Customer Support 29 1 Business Are your Service Orgs cost or profit centers? Setup
Customer Service Setup and Maintain Service Define and Maintain Service By what means are Products and Services sold? What are the order-taking
243 Management Environment Infrastructure and Deployment Not identified Sales products 79 Business requirements? Do you have any idea of the order volumes? Process
244 Management Environment Infrastructure and Deployment Not identified Field Service 80 Business Can refurbished parts be used for repairs Process
245 Management Environment Infrastructure and Deployment Not identified Field Service 81 Business Can repairs be made by replacement Process
246 Management Environment Infrastructure and Deployment Not identified Field Service 82 Business Can the Field Engineer get parts couriered to site Process
Customer Service Setup and Maintain Service Define and Maintain Service Can units being serviced or repaired be mobile with a "one-time" address e.g.
247 Management Environment Infrastructure and Deployment Not identified Field Service 83 Business truck Process
248 Management Environment Infrastructure and Deployment Not identified Depot Repair 378 Business Do you create invoices for your repair services? Process
Customer Service Setup and Maintain Service Define and Maintain Service Do customers hold stocks of spares, if so who owns them and when are they
249 Management Environment Infrastructure and Deployment Not identified Field Service 379 Business / Reporting billed Process
Customer Service Setup and Maintain Service Define and Maintain Service Do refurbished parts have a "life" (counter value" which has to be considered
250 Management Environment Infrastructure and Deployment Not identified Field Service 380 Business when sold or used in a subsequent repair Process
251 Management Environment Infrastructure and Deployment Not identified Field Service 381 Business / Reporting Do unit locations have to be recorded within an address for a large site Setup
252 Management Environment Infrastructure and Deployment Not identified Depot Repair 383 Business Do you bill for expensed items when performing repair services? Process
253 Management Environment Infrastructure and Deployment Not identified Depot Repair 382 Business Do you bill for labor when you perform repair services? Process
254 Management Environment Infrastructure and Deployment Not identified Depot Repair 381 Business Do you charge customers for repairs based on product attributes/qualities? Process
255 Management Environment Infrastructure and Deployment Not identified Service Contracts 371 Business Do you charge customers for repairs that are out of warranty? Process
Customer Service Setup and Maintain Service Define and Maintain Service Do you create separate repair lines for each item with a different serial
256 Management Environment Infrastructure and Deployment Not identified Depot Repair 376 Business number? Process
Customer Service Setup and Maintain Service Define and Maintain Service Do you create work orders in order to track time and materials against
257 Management Environment Infrastructure and Deployment Not identified Depot Repair 370 Business customer repairs? Process
258 Management Environment Infrastructure and Deployment Not identified Customer Support 141 Business Do you have a written" Knowledge base" of known problems and fixes? Process/setup
Customer
Customer Service Setup and Maintain Service Define and Maintain Service Support/Depot
259 Management Environment Infrastructure and Deployment Not identified Repair 380 Business Do you maintain separate price lists for your service billings? Process
260 Management Environment Infrastructure and Deployment Not identified Depot Repair 375 Metric Do you track items by serial number when they are received back for repair? Process
261 Management Environment Infrastructure and Deployment Not identified Depot Repair 377 Metric Do you track repair jobs through the manufacturing repair process? Process
262 Management Environment Infrastructure and Deployment Not identified Field Service 378 Business Does the Field Engineer carry with him a stock of spare parts Setup
263 Management Environment Infrastructure and Deployment Not identified Field Service 379 Business Does the Field Engineer requisition for consumable items Process
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264 Management Environment Infrastructure and Deployment Not identified Customer Support 389 Business How are adjustments to closed periods for Service Handled Process
265 Management Environment Infrastructure and Deployment Not identified Customer Support 44 Business How are Service reps paid? Salary? Exempt/non-exempt? Hourly? % Billing? Process
266 Management Environment Infrastructure and Deployment Not identified Mobile 45 Security How do Field Engineers connect with the existing service system Setup
267 Management Environment Infrastructure and Deployment Not identified Customer Support 46 Business How do they interact (connect)with your service system today? Process
268 Management Environment Infrastructure and Deployment Not identified Customer Support 47 Business How do you envision it in the future? (Same/ different) Setup
269 Management Environment Infrastructure and Deployment Not identified Customer Support 367 Business How do you maintain information regarding customer returns? Process
270 Management Environment Infrastructure and Deployment Not identified Customer Support 386 Business How do you open/close an accounting period for Service Requests Process
271 Management Environment Infrastructure and Deployment Not identified Field Service 387 Business How does his stock of spares get replaced Process
272 Management Environment Infrastructure and Deployment Not identified Field Service 388 Business / Reporting How does the "counter" information on a product get updated Process
Customer Service Setup and Maintain Service Define and Maintain Service How long does it take to open/close an accounting period for Service
273 Management Environment Infrastructure and Deployment Not identified Customer Support 387 Business Requests Process
274 Management Environment Infrastructure and Deployment Not identified Customer Support 30 1 Business How many Service Call Centers do you operate? Setup
275 Management Environment Infrastructure and Deployment Not identified Mobile 388 Business How will Field Engineers laptops be repaired or replaced Process
276 Management Environment Infrastructure and Deployment Not identified Mobile 31 Business How will Field Engineers palm devices be repaired or replaced Process
277 Management Environment Infrastructure and Deployment Not identified Mobile 32 Business How will new releases of software be issued to Field Engineers Process
278 Management Environment Infrastructure and Deployment Not identified Inventory 180 Business Identify and note all AssembleTo Order (ATO) items on the Item master Setup / Process
279 Management Environment Infrastructure and Deployment Not identified Inventory 181 Business Identify and note all Configurable items on the Item master. Setup
280 Management Environment Infrastructure and Deployment Not identified Field Service 181 Validation Is address and location information accurate and complete Setup
281 Management Environment Infrastructure and Deployment Not identified Customer Support 388 Business Is closing an accounting period for Service Requests a hard or a soft close Process
282 Management Environment Infrastructure and Deployment Not identified Field Service 366 Business Is the RMA process documented? Process
Customer Service Setup and Maintain Service Define and Maintain Service Is the schedule to open/close an accounting period for Service Requests
283 Management Environment Infrastructure and Deployment Not identified Customer Support 384 Business documented Process
284 Management Environment Infrastructure and Deployment Not identified Customer Support 35 Business What are the expected gains to be derived from the change(s)? Setup
285 Management Environment Infrastructure and Deployment Not identified Field Service 213 Business What are your Service Engineer Territories? Setup
Customer Service Setup and Maintain Service Define and Maintain Service What communication/network structure is preferred to connect Field
286 Management Environment Infrastructure and Deployment Not identified Mobile 214 Security Engineers laptops to central server Setup
287 Management Environment Infrastructure and Deployment Not identified Customer Support 48 Business What types of products and service offerings do you have today? Process
Customer Service Setup and Maintain Service Define and Maintain Service Who maintains the information regarding Depot Repair- eg. The RMA
288 Management Environment Infrastructure and Deployment Not identified Depot Repair 365 Business process? Process
Customer Service Setup and Maintain Service Define and Maintain Service Will Field Engineers be able to keep personal data (phone numbers, to dos
289 Management Environment Infrastructure and Deployment Not identified Mobile 49 Business etc.) on their laptops Setup
Customer Service Setup and Maintain Service Define and Maintain Service Will Field Engineers be able to keep personal data (phone numbers, to dos
290 Management Environment Infrastructure and Deployment Not identified Mobile 366 Business etc.) on their palm devices Setup
Customer Service Setup and Maintain Service Define and Maintain Service Will word-processing documents, invoices, spreadsheets, etc. be attached to
291 Management Environment Infrastructure and Deployment Not identified CRM Foundation 179 Business Service records for view by system users? Setup / Process
Field
Customer Service Setup and Maintain Service Define and Manage Service Service/Customer
292 Management Environment Organization Not identified Support 171 Business Create a chart linking the Service Jobs to the Service groups Setup
Field
Customer Service Setup and Maintain Service Define and Manage Service Service/Customer Define the Service Groups (roles: products serviced, customers assigned,
293 Management Environment Organization Not identified Support 169 Business area covered, etc.) within each department in your Service Organization Setup
Field
Customer Service Setup and Maintain Service Define and Manage Service Service/Customer
294 Management Environment Organization Not identified Support 167 Business What are the Service Jobs (tasks) within your Organization Setup
Customer Service Setup and Maintain Service Define and Manage Service
295 Management Environment Organization Not identified Customer Support 166 Business What types of Customer interaction methods will you/do you use? Setup
296 Management Environment Define Service Delivery Strategy Not identified Depot Repair 231 Business Are Depot Repairs used for Sales Lead generation? Process
297 Management Environment Define Service Delivery Strategy Not identified Mobile 232 Business Are Field Engineers "graded" by skill type and/or level Setup
298 Management Environment Define Service Delivery Strategy Not identified Mobile 233 Business Are Field Engineers assigned by Product Group Setup
299 Management Environment Define Service Delivery Strategy Not identified Service Contracts 234 Business Are Field Engineers assigned to accounts or customers Setup
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300 Management Environment Define Service Delivery Strategy Not identified Mobile 235 Business Are Field Engineers assigned to territories Setup
301 Management Environment Define Service Delivery Strategy Not identified Depot Repair 230 Business Are Sales Leads used for Depot repair lead generation? Process
302 Management Environment Define Service Delivery Strategy Not identified Customer Support 229 Business Are Sales Leads used for Service Contract lead generation? Process
303 Management Environment Define Service Delivery Strategy Not identified Customer Support 228 Business Are service requests used for lead generation? Process
304 Management Environment Define Service Delivery Strategy Not identified Mobile 81 Business Are Service Techs/Reps dispatched? Describe the Process. Process
305 Management Environment Define Service Delivery Strategy Not identified Installed Base 50 Business Are there Package deals? Setup
Customer Service Setup and Maintain Service Service/ OE / Inv /
306 Management Environment Define Service Delivery Strategy Not identified BOM 49 Business Are there product Configuration requirements? Setup
307 Management Environment Define Service Delivery Strategy Not identified Contracts 186 Business Are your service events Time-based or Counter-based ? Setup
Customer Service Setup and Maintain Service At what level(s) do you track the product? orderable product vs. component?
308 Management Environment Define Service Delivery Strategy Not identified Installed Base 57 Reporting Serial Numbers? Revisions? Upgrades? Process
309 Management Environment Define Service Delivery Strategy Not identified Field Service 58 Business Can a Field Engineer bring back a part for refurbishment Process
310 Management Environment Define Service Delivery Strategy Not identified Field Service 59 Business Can a Field Engineer issue a quote on-site for a Time and Material repair Process
311 Management Environment Define Service Delivery Strategy Not identified Field Service 60 Business Can a Field Engineer issue an invoice for work done on-site Process
312 Management Environment Define Service Delivery Strategy Not identified Field Service 61 Business Can a Field Engineer raise a service contract Process
313 Management Environment Define Service Delivery Strategy Not identified Order Management 51 Business Can Services be sold with the Product? Setup
314 Management Environment Define Service Delivery Strategy Not identified Contracts 191 Business Define all Service Programs, including Duration. Setup
Customer Service Setup and Maintain Service Determine any additional Order transaction types that will be used. (Loaned:
315 Management Environment Define Service Delivery Strategy Not identified Installed Base 177 Business Loaner unit shipped. Advance Exchange: Replacement Shipped.) Setup
Customer Service Setup and Maintain Service Determine which products on your Item Master are serviceable and note
316 Management Environment Define Service Delivery Strategy Not identified Inventory 176 Business them. Setup
Customer Service Setup and Maintain Service Do Field Engineers have access to technical information and knowledge
317 Management Environment Define Service Delivery Strategy Not identified Mobile 177 Business based tools for resolving problems Process
Customer Service Setup and Maintain Service Do Upgrades and Replacements inherit support services from existing
318 Management Environment Define Service Delivery Strategy Not identified Depot Repair 178 Business products? Setup
Customer Service Setup and Maintain Service Do you offer services based on local time zone (at your customer's location -
319 Management Environment Define Service Delivery Strategy Not identified Field Service Business i.e. CA) or based on your time zone (the dispatch facility location - i.e. NY)? Process
320 Management Environment Define Service Delivery Strategy Not identified Depot Repair 55 Business Do you Service only those products that you sell, or other products as well? Setup
321 Management Environment Define Service Delivery Strategy Not identified Depot Repair 54 Business Do you use third party Service providers for specialized services? Setup
Customer Service Setup and Maintain Service Does the Field Engineer record changes in product configuration e.g. addition
322 Management Environment Define Service Delivery Strategy Not identified Field Service 55 Reporting of new options and serial no. Process
323 Management Environment Define Service Delivery Strategy Not identified Order Capture 260 Business For how long Are quotes valid? Process
324 Management Environment Define Service Delivery Strategy Not identified Mobile 85 Business How are Field techs/Reps Dispatched? Setup.Process
Customer Service Setup and Maintain Service How often (%) are Services sold after the Product has already been
325 Management Environment Define Service Delivery Strategy Not identified Order Management 53 Business / Reporting delivered/installed? Process
326 Management Environment Define Service Delivery Strategy Not identified Order Management 52 Business / Reporting How often (%) are Services sold with the Product? Process
Customer Service Setup and Maintain Service If Applicable, are your Contracts based on Unit operating Time or action
327 Management Environment Define Service Delivery Strategy Not identified Service Contracts 182 Business Counts? Setup
Customer Service Setup and Maintain Service If Field Engineer territories are allocated according to fixed rules, what are
328 Management Environment Define Service Delivery Strategy Not identified Mobile 183 Validation they Process
329 Management Environment Define Service Delivery Strategy Not identified Depot Repair 56 Business If you service other products, how do you define and track them? Process
330 Management Environment Define Service Delivery Strategy Not identified Service Intelligence 232 Business Is the Installed Base used for sales prospecting? Process
Customer Service Setup and Maintain Service Prepare a list of Repair Diagnoses Codes to be used to describe standard
331 Management Environment Define Service Delivery Strategy Not identified Depot Repair 174 Business repairs. (Ex: Broken, Burnt, Shorted. Worn,etc. ) Setup
Prepare a list of Repair Reject Reasons to be used to explain why a repair

was not performed. (Ex: OBS: Obsolete: Unit is Obsolete. REPL:
Customer Service Setup and Maintain Service Replace,DoNot Repair.HICOST: Cost is too high. LOCOST:Cost estimate is
332 Management Environment Define Service Delivery Strategy Not identified Depot Repair 175 Business too low. Setup
Customer Service Setup and Maintain Service Prepare a list of Territories to be used when managing your service
333 Management Environment Define Service Delivery Strategy Not identified Mobile 173 Business / Reporting Personnel Setup
Customer Service Setup and Maintain Service Contracts/Installed
334 Management Environment Define Service Delivery Strategy Not identified Base 221 Business What Counter-based events do you use? Setup
335 Management Environment Define Service Delivery Strategy Not identified Depot Repair 215 Business What are the diagnosis codes you use? Setup
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Customer Service Setup and Maintain Service What are the dispatch Support Levels you will use. Ex: Level I,Level II, Level
336 Management Environment Define Service Delivery Strategy Not identified Mobile 170 Business III,Master Tech, Trainee, etc. Setup
337 Management Environment Define Service Delivery Strategy Not identified Order Capture 263 Business What are the Standard Terms and Conditions for normal item quotes. Process
338 Management Environment Define Service Delivery Strategy Not identified Depot Repair 219 Business What are the Repair Statuses you use? Setup
339 Management Environment Define Service Delivery Strategy Not identified Customer Support 281 Business What are the Timezones your company operates in? Setup
340 Management Environment Define Service Delivery Strategy Not identified Customer Support 185 Business What are the workflows that are used in your service processes? Setup
341 Management Environment Define Service Delivery Strategy Not identified Customer Support 206 Business What are your Service Request Action Types Setup
342 Management Environment Define Service Delivery Strategy Not identified Customer Support 204 Business What are your Service Request severity codes Setup
343 Management Environment Define Service Delivery Strategy Not identified Depot Repair 214 Business What are your Depot Repair Processes? Setup
344 Management Environment Define Service Delivery Strategy Not identified Contracts 187 Business What are your Labor coverage amounts for service Coverages. Setup
Customer
Customer Service Setup and Maintain Service Support/Depot
345 Management Environment Define Service Delivery Strategy Not identified Repair 282 Business What are your Labor Billing Rates? Setup
346 Management Environment Define Service Delivery Strategy Not identified Contracts 188 Business What are your Material coverage dollar amounts for service Coverages. Setup
347 Management Environment Define Service Delivery Strategy Not identified Contracts 194 Business What are your Service Coverage days of the week and hours. Setup
Customer
348 Management Environment Define Service Delivery Strategy Not identified Repair 283 Business What Billing types do you use? Setup
349 Management Environment Define Service Delivery Strategy Not identified Contracts 189 Business What is the Expense dollar amounts for service Coverages. Setup
Customer Service Setup and Maintain Service What is the frequency, duration, time, and tolerance of all events that occur
350 Management Environment Define Service Delivery Strategy Not identified Contracts 184 Business in your service process. Setup
Customer Service Setup and Maintain Service What other information does the Field Engineer require to have for the
351 Management Environment Define Service Delivery Strategy Not identified Field Service 185 Business product Process
352 Management Environment Define Service Delivery Strategy Not identified Contracts 220 Business What Time-based events do you use? Setup
Customer
353 Management Environment Define Service Delivery Strategy Not identified Repair 284 Business What Transaction Bill types do you use? Setup
Customer
354 Management Environment Define Service Delivery Strategy Not identified Repair 285 Business What Transaction Groups do you use? Setup
355 Management Environment Define Service Delivery Strategy Not identified Depot Repair 209 Business When is Replacement a better solution than Repair? Process
356 Management Environment Define Service Delivery Strategy Not identified Depot Repair 208 Business Which types of Services require Depot Repair? Process
357 Management Environment Define Service Delivery Strategy Not identified Order Capture 261 Business Who/what determines pricing/discounts granted on quotes? Process
Customer Service Setup and Maintain Service Define Service Infrastructure &
358 Management Environment Deployment Not identified Customer Support 321 Business Are there any processes you would like to eliminate Process
Customer Service Setup and Maintain Service Define Service Infrastructure & Are there any time intensive processes with maintaining your service
359 Management Environment Deployment Not identified Customer Support 320 Business program information that you would like to automate. Process
360 Management Environment Deployment Not identified Web Customers 144 Business Does your Company have an Interactive website? Setup
361 Management Environment Deployment Not identified Contracts 323 Business How do you audit your information for expiring service programs? Process
Customer Service Setup and Maintain Service Define Service Infrastructure & How do you maintain information about your service programs (different
362 Management Environment Deployment Not identified Customer Support 318 Business service options?) Process
363 Management Environment Deployment Not identified Customer Support 233 Business Is a Call Center utilized to receive all incoming Calls? Process
Customer Service Setup and Maintain Service Define Service Infrastructure & What system is the source of information for Mobile Field Service, if Oracle
364 Management Environment Deployment Not identified Mobile 234 Validation Service being used what release will be running Process
365 Management Environment Deployment Not identified Customer Support 235 Business What type of service related training is given to Call center personnel? Process
366 Management Environment Deployment Not identified Web Customers 145 Business Will your customers be able to log service requests through the Website? Setup
367 Management Environment Define Service Organization Not identified Mobile 117 Business Are the field service reps assigned by System or Product? Setup
368 Management Environment Define Service Organization Not identified Mobile 116 Business Are the field service reps Assigned to Customers? Setup
369 Management Environment Define Service Organization Not identified Mobile 115 Business Are the field service reps Assigned to Territories? Setup
370 Management Environment Define Service Organization Not identified Customer Support 43 Business Are the service reps all employees, or are some Contractors? Setup
371 Management Environment Define Service Organization Not identified Service 40 Business Are the service reps assigned by System or Product? Setup
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372 Management Environment Define Service Organization Not identified Customer Support 39 Business Are the service reps Assigned to Customers? Setup
373 Management Environment Define Service Organization Not identified Field Service 38 Business Are the service reps Assigned to Territories? Setup
Field
Customer Service Setup and Maintain Service Service/Customer
374 Management Environment Define Service Organization Not identified Support 108 Business Are they all employees, or are some Contractors? Metric/Setup
Field
375 Management Environment Define Service Organization Not identified Support 106 Business Are they assigned by System or Product? Metric/Setup
Field
376 Management Environment Define Service Organization Not identified Support 105 Business Are they assigned to Customers? Metric/Setup
Field
377 Management Environment Define Service Organization Not identified Support 104 Business Are they assigned to Territories? Metric/Setup
Field
378 Management Environment Define Service Organization Not identified Support 107 Business Are they on some type of "incentive" plan?" Metric/Setup
379 Management Environment Define Service Organization Not identified Customer Support 168 Business Associate the employee positions within your company to the Service Jobs. Setup
Customer Service Setup and Maintain Service Create a chart associating the Support Levels to the employees in your
380 Management Environment Define Service Organization Not identified Customer Support 172 Business service orgs, if applicable. (Ex: J Jones-Trainee. R. Brown-Master Tech) Setup
381 Management Environment Define Service Organization Not identified Customer Support 259 Business Do other departments receive copies of those quotes? Which ones? Process
382 Management Environment Define Service Organization Not identified Depot Repair 119 Business Do you have Depot Repair Technicians? Setup
383 Management Environment Define Service Organization Not identified Depot Repair 122 Business Do your Depot Repair Techs specialize?(Task/ Type of equipment) Metric/Setup
384 Management Environment Define Service Organization Not identified Mobile 113 Business Do your Field Service Reps specialize?(Task/ Type of equipment) Metric
385 Management Environment Define Service Organization Not identified Mobile 114 Business How many contractors are used as Field Engineers Metric
386 Management Environment Define Service Organization Not identified Mobile 115 Business How many people are there in each of these roles Metric
387 Management Environment Define Service Organization Not identified Customer Care 103 Business How many people staff your call centers? Metric
388 Management Environment Define Service Organization Not identified Customer Support 28 1 Business How many Service Orgs. do you operate? Setup
Customer Service Setup and Maintain Service Is the Sales department/Sales rep assigned to the customer notified of a
389 Management Environment Define Service Organization Not identified Customer Support 227 Business Service request? Process
Customer Service Setup and Maintain Service What skills do the people staffing your call center have? (Product
390 Management Environment Define Service Organization Not identified Customer Care 102 Business Knowledge/sales skills. etc.). Metric
Customer Service Setup and Maintain Service What business functions do you consider to be within the Service Org. and
391 Management Environment Define Service Organization Not identified Customer Support 27 1 Business how are you operating today,by business entity? Setup
Field
Customer Service Setup and Maintain Service Service/Customer What types of people do you have in your Service organization? (Home-
392 Management Environment Define Service Organization Not identified Support 45 Business based/ Dispatched) Process
Customer Service Setup and Maintain Service Which Departments follow-up on service Requests after they have been
393 Management Environment Define Service Organization Not identified Customer Support 226 Business closed? Process
394 Management Environment Define Service Organization Not identified Service Contracts 224 Business Which Departments Market and sell Service Contracts? Process
395 Management Environment Define Service Organization Not identified Customer Support 225 Business Which Departments receive and enter Service Requests? Process
Customer Service Setup and Maintain Service Which departments within your Organization prepare and issue quotes to
396 Management Environment Define Service Organization Not identified Customer Support 258 Business existing Customers? Process
Customer Service Setup and Maintain Service Who performs the tasks associated with opening/closing an accounting
397 Management Environment Define Service Organization Not identified Customer Support 385 Business period for Service Requests Process
398 Management Environment Define Service Organization Not identified Contracts 379 Business Who performs the tasks related to your service billing? Process
Customer Service Setup and Maintain Service Are any of your service contracts based on the number of service incidents
399 Management Environment Define Service Programs and Policies Not identified Service Contracts 277 Business used by a customer during the contract period? Process
Customer Service Setup and Maintain Service Are any of your service contracts based on unit operating hours or other units
400 Management Environment Define Service Programs and Policies Not identified Service Contracts 276 Business of measure? Process
Customer Service Setup and Maintain Service Are any of your warranties/service contracts based on unit operating hours or
401 Management Environment Define Service Programs and Policies Not identified Service Contracts 156 Business other units of measure? Setup
402 Management Environment Define Service Programs and Policies Not identified Service Contracts 270 Business Are discounts applied if contracts are renewed prior to expiration? Process
403 Management Environment Define Service Programs and Policies Not identified Field Service 271 Business Are fixed times for arrival of Field Engineer negotiated with the customer Process
404 Management Environment Define Service Programs and Policies Not identified Service Contracts 275 Business Are Service Contracts specific to customers or customer products, or either? Process
405 Management Environment Define Service Programs and Policies Not identified Installed Base 138 Business Are the levels of service different for warranty service and paid services? Process
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Customer Service Setup and Maintain Service Are there any special service programs / warranties in place to cover some
406 Management Environment Define Service Programs and Policies Not identified Service Contracts 152 Business known defects/problems? Setup
Customer
Customer Service Setup and Maintain Service Support/Field Are there source Priorities? Units your company sold ahead of competitor
407 Management Environment Define Service Programs and Policies Not identified Service 140 Business units? Process
Customer
Customer Service Setup and Maintain Service Support/Field Are your Service Charges calculated by Parts+ Labor, or are they a fixed
408 Management Environment Define Service Programs and Policies Not identified Service 142 Business price based on the unit to be repaired? Setup
Customer Service Setup and Maintain Service Define any Service Starting Delays for all service programs and warranties, if
409 Management Environment Define Service Programs and Policies Not identified Service Contracts 192 Business applicable. Setup
Customer Service Setup and Maintain Service Field Service,

410 Management Environment Define Service Programs and Policies Not identified Service Contracts 193 Business Do contracts give guaranteed response times Setup
Customer Service Setup and Maintain Service Do contracts have to cover a variety of hours of cover e.g. from Mon-Fri (9 to
411 Management Environment Define Service Programs and Policies Not identified Field Service 194 Business 5) to 365 days 24 hours per day Process

412 Management Environment Define Service Programs and Policies Not identified Service Contracts 195 Validation Do contracts specify times of cover and access Setup

413 Management Environment Define Service Programs and Policies Not identified Service Contracts 196 Business Do different contract types get preference Setup
414 Management Environment Define Service Programs and Policies Not identified Service Contracts Business Do you bill contracts for the next period (in advance)? Process
415 Management Environment Define Service Programs and Policies Not identified Service Contracts Business Do you bill contracts for the previous period (in arrears)? Process
Customer Service Setup and Maintain Service Do you bill for Parts, Labor or Expenses by Service Request or an
416 Management Environment Define Service Programs and Policies Not identified Field Service Business aggregation of several Service Requests combined? Process
417 Management Environment Define Service Programs and Policies Not identified Field Service Business Do you charge different rates for different Technician skill requirements? Process
Customer Service Setup and Maintain Service Do you charge different rates for different time of service is provided (have
418 Management Environment Define Service Programs and Policies Not identified Field Service Business shift multiplier or add on)? Process
419 Management Environment Define Service Programs and Policies Not identified Inventory 190 Business Do you define all product warranties in the appropriate Item BOM? Setup
Customer Service Setup and Maintain Service Do you have any requirements for validation rules allowing certain Security
420 Management Environment Define Service Programs and Policies Not identified ALL 497 Validation accounts to be valid with only certain other values. Setup
Customer Service Setup and Maintain Service Do you have documentation on your custom security requirements for
421 Management Environment Define Service Programs and Policies Not identified ALL 495 Security Service Process
422 Management Environment Define Service Programs and Policies Not identified Contracts Business Do you have Financial Service (leasing or financing) contracts? Process
Customer Service Setup and Maintain Service Do you have Professional Service contracts (Labor only or parts and labor)
423 Management Environment Define Service Programs and Policies Not identified Contracts Business not based on a product? Process
424 Management Environment Define Service Programs and Policies Not identified ALL 491 Security Do you have security requirements for who can enter data for Service Process
Do you have service programs that simultaneously terminate allowing new

Customer Service Setup and Maintain Service programs to begin and extend the old ones so that all terminate
425 Management Environment Define Service Programs and Policies Not identified Service Contracts 195 Business simultaneously? Setup / Process
Customer Service Setup and Maintain Service Do you offer additional service programs for products that are covered under
426 Management Environment Define Service Programs and Policies Not identified Service Contracts 340 Business warranty: (eg. Extended warranties, etc). Process
427 Management Environment Define Service Programs and Policies Not identified Service Contracts 336 Business Do you offer Warranties with your products Process
428 Management Environment Define Service Programs and Policies Not identified Service Contracts 331 Business Do you provide service programs on ATO models and items? Process
429 Management Environment Define Service Programs and Policies Not identified ALL 494 Security Do you run security reports on a regular basis for Service? Process
430 Management Environment Define Service Programs and Policies Not identified Order Capture 334 Business Do you sell service programs after the sale of a product? Process
Customer Service Setup and Maintain Service Do you send automatic upgrades (new versions or new products entirely) as
431 Management Environment Define Service Programs and Policies Not identified Service Contracts Business part of a contract or extended warranty program? Process
432 Management Environment Define Service Programs and Policies Not identified Installed Base 315 Business Do you use customer/product status for tracking your installed base? Process
Customer Service Setup and Maintain Service Do you want the appropriate individuals to be notified automatically when a
433 Management Environment Define Service Programs and Policies Not identified Customer Support 136 Business service request is entered? Setup
434 Management Environment Define Service Programs and Policies Not identified Service 95 Business Does a credit hold effect Service Coverage? Setup
435 Management Environment Define Service Programs and Policies Not identified Service Contracts 70 Business Does a Service Contract ever cover multiple customer levels? Setup
436 Management Environment Define Service Programs and Policies Not identified Service Contracts 68 Business Does a Service Contract ever cover multiple customer products? Setup
437 Management Environment Define Service Programs and Policies Not identified Service Contracts 67 Business Does a Service Contract ever cover multiple customer sites? Setup
438 Management Environment Define Service Programs and Policies Not identified Service Contracts 69 Business Does a Service Contract ever cover multiple customer systems? Setup
Customer Service Setup and Maintain Service Does an individual unit have a "life" beyond which they will not be serviced or
439 Management Environment Define Service Programs and Policies Not identified Service 70 Business repaired Process
440 Management Environment Define Service Programs and Policies Not identified Service Contracts 59 Reporting How are warranties monitored and controlled/Supported/tracked? Process
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441 Management Environment Define Service Programs and Policies Not identified Service Contracts 66 Business How do Warranties and Service contracts work together? Process
Customer Service Setup and Maintain Service How do you handle modification of existing service programs - eg. Start and
442 Management Environment Define Service Programs and Policies Not identified Service Contracts 330 Business end date modifications, etc. Process
443 Management Environment Define Service Programs and Policies Not identified Service Contracts 324 Business How do you handle renewals of service contracts? Process
444 Management Environment Define Service Programs and Policies Not identified Service Contracts 329 Business How do you handle termination of service programs? Process
445 Management Environment Define Service Programs and Policies Not identified Depot Repair 93 Reporting How do you keep track of the Status of Depot repairs? Metric
Customer Service Setup and Maintain Service How do you maintain and update service durations for specific
446 Management Environment Define Service Programs and Policies Not identified Service Contracts 333 Business customer/products? Process
Customer Service Setup and Maintain Service How do you maintain history of multiple warranty, service programs against
447 Management Environment Define Service Programs and Policies Not identified Service Contracts 341 Business specific customer/products? Process
448 Management Environment Define Service Programs and Policies Not identified Service Contracts 332 Business How do you maintain service programs for ATO models and items? Process
Customer Service Setup and Maintain Service How do you maintain transaction history against the different service
449 Management Environment Define Service Programs and Policies Not identified Service Contracts 328 Business programs a customer may purchase? Process
450 Management Environment Define Service Programs and Policies Not identified Service Contracts 339 Business How do you Maintain warranty information? Process
Customer Service Setup and Maintain Service Service
451 Management Environment Define Service Programs and Policies Not identified Contracts/Pricing 326 Business How do you price your service programs Process
452 Management Environment Define Service Programs and Policies Not identified Service Contracts 338 Business How do you specify what products are covered by warranty? Process
453 Management Environment Define Service Programs and Policies Not identified Service Contracts 71 Reporting How do you track your contract commitments and consumption? Metric
Customer Service Setup and Maintain Service Order Capture/Order How do you update your customer/product base when you add additional
454 Management Environment Define Service Programs and Policies Not identified Management 335 Business service programs? Process
455 Management Environment Define Service Programs and Policies Not identified Service Contracts 90 Business How does service billing work. Describe the process and Billing types. Process
456 Management Environment Define Service Programs and Policies Not identified Installed Base 314 Business How Many customer/product types do you maintain? Process
Customer Service Setup and Maintain Service Order Capture/Order

457 Management Environment Define Service Programs and Policies Not identified Management 317 Business How many different process flows do you have for orders for service Process
458 Management Environment Define Service Programs and Policies Not identified Service Contracts 327 Business How many different service coverage’s do you offer to your customers? Process
Order
Customer Service Setup and Maintain Service Capture/Or+K335der
459 Management Environment Define Service Programs and Policies Not identified Management 322 Business How many different service programs do you offer to your customers? Process
460 Management Environment Define Service Programs and Policies Not identified Installed Base 313 Business How many different system types do you track? Process
Customer Service Setup and Maintain Service Order Capture/Order

461 Management Environment Define Service Programs and Policies Not identified Management 316 Business How many different types of Service Products do you offer Metric
Customer Service Setup and Maintain Service If you automatically renew, do you allow a 'grace period' (where the contract
462 Management Environment Define Service Programs and Policies Not identified Contracts Core Business stays in force for x time)? Process
Customer Service Setup and Maintain Service If you automatically terminate, do you allow a 'grace period' (where the
463 Management Environment Define Service Programs and Policies Not identified Contracts Core Business contract stays in force for x time)? Process
Customer Service Setup and Maintain Service On what day, after the customer contract has been created, is the first invoice
464 Management Environment Define Service Programs and Policies Not identified Contracts 504 Business sent? Setup
Customer Service Setup and Maintain Service So you have security reports on who can run Service data - by company, by
465 Management Environment Define Service Programs and Policies Not identified ALL 492 Security cost center, etc?) Process
466 Management Environment Define Service Programs and Policies Not identified Service/Order Entry 216 Business What are the Sales Order Types you use for Repairs? Setup
467 Management Environment Define Service Programs and Policies Not identified Contracts 272 Business What are the renewal rules?" (Automatically renew/automatically terminate) Process
468 Management Environment Define Service Programs and Policies Not identified Service/Order Entry 217 Business What are the Sales Order Types you use for Returns? Setup
469 Management Environment Define Service Programs and Policies Not identified Service Contracts 153 Business What are the Service contract renewal reasons? Setup
470 Management Environment Define Service Programs and Policies Not identified Service Contracts 154 Business What are the Service contract termination reasons? Setup
Customer Service Setup and Maintain Service What are the Service Contract Terms ? (Parts/Labor/dates/ coverage
471 Management Environment Define Service Programs and Policies Not identified Service Contracts 65 Business amount/Early termination?) Process
Customer Service Setup and Maintain Service What are the services that are provided under the contracts your organization
472 Management Environment Define Service Programs and Policies Not identified Service Contracts 501 Business issues? Setup
Customer
Customer Service Setup and Maintain Service Support/Field
473 Management Environment Define Service Programs and Policies Not identified Service 143 Business What are the Severity Levels to be assigned to your service requests? Setup
Customer Service Setup and Maintain Service What are the Standard Terms and Conditions for Extended Service
474 Management Environment Define Service Programs and Policies Not identified Service Contracts 265 Business Contracts. Process
475 Management Environment Define Service Programs and Policies Not identified Contracts Core 264 Business What are the Standard Terms and Conditions for Standard Service Contracts. Process
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476 Management Environment Define Service Programs and Policies Not identified Service Contracts 337 Business What are the terms of the warranties? Process
477 Management Environment Define Service Programs and Policies Not identified Service Contracts 64 Business What are the warranty Terms? (Parts/Labor/dates/duration) Process
478 Management Environment Define Service Programs and Policies Not identified Service Contracts 198 Business What are you Termination rules for service contracts Setup
479 Management Environment Define Service Programs and Policies Not identified Service Contracts 196 Business What are your Billing Cycles for service contracts Setup
480 Management Environment Define Service Programs and Policies Not identified Service Contracts 293 Business What are your contract renewal rules? Process
Customer Service Setup and Maintain Service What are your coverage levels? (Customer/customer
481 Management Environment Define Service Programs and Policies Not identified Service Contracts 295 Business product/item/site/system) Process
482 Management Environment Define Service Programs and Policies Not identified Service Contracts 197 Business What are your Renewal rules for service contracts Setup
483 Management Environment Define Service Programs and Policies Not identified Service Contracts 291 Business What are your service offerings? Process
Customer Service Setup and Maintain Service What are your Service requirements with respect to functional vs. foreign
484 Management Environment Define Service Programs and Policies Not identified Customer Support 297 Business currencies Process
Customer Service Setup and Maintain Service What are your weekend coverage times? (Hours during the day that
485 Management Environment Define Service Programs and Policies Not identified Service Contracts 287 Business coverage is provided.) Setup
Customer Service Setup and Maintain Service What are your weekday coverage times? (Hours during the day that
486 Management Environment Define Service Programs and Policies Not identified Service Contracts 286 Business coverage is provided) Setup
487 Management Environment Define Service Programs and Policies Not identified Service Contracts 294 Business What are your contract termination rules? Process
488 Management Environment Define Service Programs and Policies Not identified Service Contracts 296 Metric What business performance statistics do you monitor for Service Process
489 Management Environment Define Service Programs and Policies Not identified Contracts Core 278 Validation What contract groups are used? Setup
490 Management Environment Define Service Programs and Policies Not identified Contracts Core 280 Validation What contract statuses are used? Setup
491 Management Environment Define Service Programs and Policies Not identified Contracts Core 279 Validation What contract types are used? Setup
492 Management Environment Define Service Programs and Policies Not identified Field Service 291 Business What events are triggered by the counters? Setup
493 Management Environment Define Service Programs and Policies Not identified Contracts 266 Business What is the initial internal approval process for Standard Contracts. Process
494 Management Environment Define Service Programs and Policies Not identified Service Contracts 505 Business What is the billing frequency for invoicing contracts? Setup
495 Management Environment Define Service Programs and Policies Not identified Service Contracts 269 Business what is the final internal approval process for Extended Service Contracts. Process
496 Management Environment Define Service Programs and Policies Not identified Service Contracts 268 Business What is the final internal approval process for Standard Contracts. Process
497 Management Environment Define Service Programs and Policies Not identified Service Contracts 267 Business What is the initial internal approval process for Extended Service Contracts. Process
Customer Service Setup and Maintain Service What is the process used to contact a customer when an existing contract is
498 Management Environment Define Service Programs and Policies Not identified Service Contracts 273 Business close to the expiration date? Process
499 Management Environment Define Service Programs and Policies Not identified Service Contracts 271 Business What is the process used to Flag contracts which are close to expiration date. Process
500 Management Environment Define Service Programs and Policies Not identified Depot Repair 92 Business What is your normal Depot repair Turnaround time? Metric
501 Management Environment Define Service Programs and Policies Not identified Service Contracts 91 Business What is your normal warranty repair turnaround time? Metric
Customer Service Setup and Maintain Service What is your weekday reaction time? (Time in which your company is
502 Management Environment Define Service Programs and Policies Not identified Service Contracts 288 Business required to respond to a service request). Setup
Customer Service Setup and Maintain Service What is your weekend reaction times ( Time in which your company is
503 Management Environment Define Service Programs and Policies Not identified Service Contracts 289 Business required to respond to a service request). Setup
504 Management Environment Define Service Programs and Policies Not identified Field Service 137 Business What Levels of service response do you provide? Describe them. Setup
Customer Service Setup and Maintain Service What type of billing options do you offer to your customers for the various
505 Management Environment Define Service Programs and Policies Not identified Service Contracts 325 Business service programs you offer Process
Customer Service Setup and Maintain Service What types of counters are used? Product counters/Service Incident
506 Management Environment Define Service Programs and Policies Not identified Field Service 290 Business counters/hour meters? Setup
507 Management Environment Define Service Programs and Policies Not identified Service Contracts 61 Business What types of service commitments are made? Setup
508 Management Environment Define Service Programs and Policies Not identified Service Contracts 60 Business What types of Service Contracts do you offer? Process
509 Management Environment Define Service Programs and Policies Not identified Service Contracts 58 Business What types of warranties do you honor? Process
Customer Service Setup and Maintain Service What units of measure are required for Warranty and Service Contract
510 Management Environment Define Service Programs and Policies Not identified Service Contracts 132 Business duration? (Hrs/ Days / Months / Yr).? Setup
Customer Service Setup and Maintain Service What units of measure are required for Billing and reporting Service call times
511 Management Environment Define Service Programs and Policies Not identified Installed Base 133 Business ( Hrs/Min/Days) Setup
512 Management Environment Define Service Programs and Policies Not identified Service Contracts 503 Business Which Billing dates are used for invoicing customers for Contracts? Setup
Customer Service Setup and Maintain Service Which Coverage levels are used for Contracts?(may be different than
513 Management Environment Define Service Programs and Policies Not identified Service Contracts 506 Validation coverage levels for Warranties) Setup
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Customer
514 Management Environment Define Service Programs and Policies Not identified Service 139 Business Which is handled first, Warranty or Paid labor? Process
515 Management Environment Define Service Programs and Policies Not identified Service/Inventory 201 Business Which Items are returnable? Setup
516 Management Environment Define Service Programs and Policies Not identified Contracts Core 262 Business Who defines Terms and Conditions on Contracts? Process
Customer
517 Management Environment Define Service Programs and Policies Not identified Service 147 Business Who pays the freight on warranty repairs?In /out Setup
Customer Service Setup and Maintain Service Who/what determines pricing/discounts granted on contracts during
518 Management Environment Define Service Programs and Policies Not identified Service Contracts 274 Business negotiations? Process
519 Management Environment Define Service Programs and Policies Not identified Installed Base 135 Business Will discounts applied to products, be applied to Services? Process
520 Management Environment Define Service Programs and Policies Not identified ALL 493 Security Will there need to be terminal security for Service Process
521 Management Environment Define Service Programs and Policies Not identified Service Contracts 498 Reporting Will you be grouping Contracts for further analysis? Setup
Customer Service Setup and Maintain Service Define/Maintain Service Programs and Are Depot Repairs performed in the same location as Assembly work orders,
522 Management Environment Policies Not identified Depot Repair 126 Business or in a separate Facility? Setup / Process
Customer Service Setup and Maintain Service Define/Maintain Service Programs and Are Depot repairs performed in your facility, or sublet to 3rd party Service
523 Management Environment Policies Not identified Depot Repair 131 Business partners? Setup
Customer Service Setup and Maintain Service Define/Maintain Service Programs and Are there any time intensive processes related to Depot repair that you would
524 Management Environment Policies Not identified Depot Repair 368 Business like to streamline? Process
Customer Service Setup and Maintain Service Define/Maintain Service Programs and
525 Management Environment Policies Not identified Depot Repair 124 Business Describe how Depot Repair Service charges are calculated. Metric/Setup
526 Management Environment Policies Not identified Depot Repair 372 Business Do you create sales orders in order to return repaired items to customers? Process
527 Management Environment Policies Not identified Service Contracts 127 Business Do you provide "advance replacement" items to Customers? Setup / Process
Customer Service Setup and Maintain Service Define/Maintain Service Programs and Do you provide Loaner units, or Lease Units while a customer's unit is being
528 Management Environment Policies Not identified Service Contracts 129 Business repaired? Setup / Process
Customer Service Setup and Maintain Service Define/Maintain Service Programs and Do you require customer approval before incurring repair charges to repair an
529 Management Environment Policies Not identified Depot Repair 374 Business item? Do you issue estimates for the repair work? Process
Customer Service Setup and Maintain Service Define/Maintain Service Programs and When a customer's product is repaired/replaced under warranty, does the
530 Management Environment Policies Not identified Service Contracts 130 Business warranty begin anew, or pick up where the remaining warranty left off? Setup
Customer Service Setup and Maintain Service Define/Maintain Service Programs and When provided with an advance replacement, is the customer issued an
531 Management Environment Policies Not identified Service Contracts 128 Business invoice pending a credit when the defective unit is received? Setup / Process
532 Management Environment Maintain Customer Installed Base Not identified Business Do you transfer products to a secondary location? Setup
Customer Service Setup and Maintain Service For a repair by replacement does the Field Engineer update serial numbers
533 Management Environment Maintain Customer Installed Base Not identified Field Service 1 Business or lot numbers and if so how Process
534 Management Environment Maintain Customer Installed Base Not identified Customer Support 163 Business What are your Message action Requests? Setup
535 Management Environment Maintain Customer Installed Base Not identified Customer Support 161 Business What are your Problem Codes? Setup
536 Management Environment Maintain Customer Installed Base Not identified Customer Support 162 Business What are your Resolution Codes? Setup
537 Management Environment Maintain Customer Installed Base Not identified Service Contracts 151 Business What are your Service programs? Setup
538 Management Environment Maintain Customer Installed Base Not identified Customer Support 158 Business What are your service request Severities? Setup
539 Management Environment Maintain Customer Installed Base Not identified Customer Support 160 Business What are your Service Request Types? Setup
540 Management Environment Maintain Customer Installed Base Not identified Customer Support 159 Business What are your Service request Urgencies? Setup
541 Management Environment Maintain Customer Installed Base Not identified Customer Support 157 Business What are your service request Statuses? Setup
542 Management Environment Maintain Customer Installed Base Not identified Installed Base 148 Business What your customer System types? Setup
543 Management Environment Maintain Customer Installed Base Not identified Order Management 149 Business What your order transaction types? Setup
544 Management Environment Maintain Customer Installed Base Not identified Service Contracts 150 Business What your Service coverages? Setup
Customer Service Setup and Maintain Service Define/Maintain Service Programs
545 Management Environment Plan Service Activities and Policies Field Service 151 Business Can job be recorded as uncompleted Process
546 Management Environment Plan Service Activities and Policies Field Service 152 Business / Reporting Can the Field Engineer authorize RMAs Process
Customer Service Setup and Maintain Service Define/Maintain Service Programs Can the Field Engineer record additional costs incurred to be billed to the
547 Management Environment Plan Service Activities and Policies Field Service 153 Business customer Process
548 Management Environment Plan Service Activities and Policies Field Service 154 Reporting Does the Field Engineer record the parts actually used Process
549 Financial Management Asset Management Not identified Not identified FA 4 Maintenance How do you maintain your Fixed Asset Accounting data? Process
550 Financial Management Asset Management Not identified Not identified FA 4 Maintenance How do you audit your Fixed Asset Accounting data? Process
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551 Financial Management Asset Management Not identified Not identified FA Other Provide an overview of Fixed Asset processing. Process
552 Financial Management Asset Management Not identified Not identified FA Other Are Fixed Asset policies and procedures documented? Process
Should any Fixed Asset policies or procedures be changed, streamlined or
553 Financial Management Asset Management Not identified Not identified FA Other eliminated? Process
Which operations/processes do you want to streamline for Fixed Asset
554 Financial Management Asset Management Not identified Not identified FA 4 Other Accounting? Process
Which operations/processes do you want to eliminate for Fixed Asset
555 Financial Management Asset Management Not identified Not identified FA 4 Other Accounting? Process
Are there any time-intensive Fixed Asset Accounting operations/processes
556 Financial Management Asset Management Not identified Not identified FA 4 Other that need to be addressed? Process
557 Financial Management Asset Management Not identified Not identified FA 4 Period Close How do you close an accounting period for Fixed Asset Accounting? Process
Is the schedule to close an accounting period for Fixed Asset Accounting
558 Financial Management Asset Management Not identified Not identified FA 4 Period Close documented? Process
How long does it take to close an accounting period for Fixed Asset
559 Financial Management Asset Management Not identified Not identified FA 4 Period Close Accounting? Process
How long should it take to close an accounting period for Fixed Asset
560 Financial Management Asset Management Not identified Not identified FA 4 Period Close Accounting? Process
Is closing an accounting period for Fixed Asset Accounting a hard close or a
561 Financial Management Asset Management Not identified Not identified FA 4 Period Close soft close? Process
562 Financial Management Asset Management Not identified Not identified FA 4 Period Close How are adjustments to closed periods for Fixed Asset Accounting handled? Process
563 Financial Management Asset Management Not identified Not identified AP, AR, FA, GL Post How often do you "post" information to your General ledger? Process, Metric
564 Financial Management Asset Management Not identified Not identified AP, AR, FA, GL Post Do you post (or wish to post) in detail or in summary to the general ledger? Process
565 Financial Management Asset Management Not identified Not identified FA Post Who is responsible for opening and closing FA periods? Process
566 Financial Management Asset Management Not identified Not identified FA Post Is the schedule for opening and closing FA documented? Process
567 Financial Management Asset Management Not identified Not identified FA Post Do you have any documentation on your FA close? Process
If you have multiple organizations, do they all close at the same time or
568 Financial Management Asset Management Not identified Not identified FA Post separately? Process
569 Financial Management Asset Management Not identified Not identified FA 4 Period Open How do you open an accounting period for Fixed Asset Accounting? Process
Is the schedule to open an accounting period for Fixed Asset Accounting
570 Financial Management Asset Management Not identified Not identified FA 4 Period Open documented? Process
How long does it take to open an accounting period for Fixed Asset
571 Financial Management Asset Management Not identified Not identified FA 4 Period Open Accounting? Process
Who performs the tasks associated with opening an accounting period for
572 Financial Management Asset Management Not identified Not identified FA 4 Period Open Fixed Asset Accounting? Process
Who performs the tasks associated with closing an accounting period for
573 Financial Management Asset Management Not identified Not identified FA 4 Period Open/Close Fixed Asset Accounting? Process
Where in your accounting cycle do you run standard reports and statements
574 Financial Management Asset Management Not identified Not identified FA 4 Period Open/Close for Fixed Asset Accounting? Process
What business performance statistics do you monitor for Fixed Asset
575 Financial Management Asset Management Not identified Not identified FA 4 Reporting Accounting? Process
What are your Fixed Asset Accounting reporting requirements with respect to
576 Financial Management Asset Management Not identified Not identified FA 4 Reporting functional vs. foreign currencies? Setup, Process
What are your Fixed Asset Accounting reporting requirements with respect to
577 Financial Management Asset Management Not identified Not identified FA 4 Reporting summary or detail formats? Obtain report listing. Setup, Process
What reports do you currently generate to meet your Fixed Asset Accounting
reporting requirements? Provide examples of each. Include source (could be
578 Financial Management Asset Management Not identified Not identified FA 4 Reporting manual), user, frequency, number of copies. Setup, Process
Is there any Fixed Asset Accounting reporting requirement that your current
579 Financial Management Asset Management Not identified Not identified FA 4 Reporting set of reports does not meet? Setup
Are Fixed Asset Accounting reports standard across multiple Sets of Books,
580 Financial Management Asset Management Not identified Not identified FA 4 Reporting for example, subsidiaries? Setup
Are Fixed Asset Accounting reports standard across multiple levels within a
581 Financial Management Asset Management Not identified Not identified FA 4 Reporting Set of Books, i e., divisions? Setup
What account codes and/or descriptions are required on Fixed Asset
582 Financial Management Asset Management Not identified Not identified FA 4 Reporting Accounting reports? Setup
Do you provide a "key" of content/information somewhere on the Fixed Asset
583 Financial Management Asset Management Not identified Not identified FA 4 Reporting Accounting report? Setup
What Fixed Asset Accounting reports are grouped together on a regular basis
584 Financial Management Asset Management Not identified Not identified FA 4 Reporting and printed in one print run? Setup, Process
585 Financial Management Asset Management Not identified Not identified FA 4 Reporting Who receives a copy of the Fixed Asset Accounting reports? Process
What is the criteria for determining who should receive a copy of any Fixed
586 Financial Management Asset Management Not identified Not identified FA 4 Reporting Asset Accounting report? Process
587 Financial Management Asset Management Not identified Not identified FA 4 Reporting How do you update a Fixed Asset Accounting report’s distribution list? Process
Is the process to update a Fixed Asset Accounting report’s distribution list
588 Financial Management Asset Management Not identified Not identified FA 4 Reporting documented? Process
How long does it take to update a Fixed Asset Accounting report’s distribution
589 Financial Management Asset Management Not identified Not identified FA 4 Reporting list? Process
How long should it take to update a Fixed Asset Accounting report’s
590 Financial Management Asset Management Not identified Not identified FA 4 Reporting distribution list? Process
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Who performs the tasks associated with updating a Fixed Asset Accounting
591 Financial Management Asset Management Not identified Not identified FA 4 Reporting report’s distribution list? Process
Is there any requirement for on-line (softcopy) distribution and/or remote
592 Financial Management Asset Management Not identified Not identified FA 4 Reporting location printing for Fixed Asset Accounting reports? Setup, Process
Do some of these Fixed Asset Accounting reports belong in report sets?
593 Financial Management Asset Management Not identified Not identified FA 4 Reporting Always being run together? Setup
Do the separate business units run their own Fixed Asset Accounting Process,
594 Financial Management Asset Management Not identified Not identified FA 4 Reporting reports? Performance
What type of printers do you run Fixed Asset Accounting reports (including
595 Financial Management Asset Management Not identified Not identified FA 4 Reporting checks, purchase orders etc.) on? Where are they located? Setup, Performance
Do you run Fixed Asset Accounting reports for different companies or cost
596 Financial Management Asset Management Not identified Not identified FA 4 Reporting centers? Process
Do you have security requirements on who can enter data for Fixed Asset
597 Financial Management Asset Management Not identified Not identified FA 4 Security Accounting? (e.g. by company? by cost center?) Process
Do you have security reports on who can run Fixed Asset Accounting
598 Financial Management Asset Management Not identified Not identified FA 4 Security reports? (by company, by cost center etc.) Setup, Process
599 Financial Management Asset Management Not identified Not identified FA 4 Security Will there need to be terminal security for Fixed Asset Accounting? Setup
600 Financial Management Asset Management Not identified Not identified FA 4 Security Do you run security reports on a regular basis for Fixed Asset Accounting? Process
Do you have documentation on your current system security requirements for
601 Financial Management Asset Management Not identified Not identified FA 4 Security Fixed Asset Accounting? Process
Map each GL user to a menu structure. Will any new ones need to be created
602 Financial Management Asset Management Not identified Not identified FA 4 Security for Fixed Asset Accounting? Setup, Process
Do you review requirements for validation rules, allowing certain Fixed Asset
603 Financial Management Asset Management Not identified Not identified FA 4 Validation Accounting accounts to be valid with only certain other values. Setup
604 Financial Management Asset Management Not identified Not identified FA 4 Aliases Do you have any category aliases? Setup, Process
605 Financial Management Asset Management Not identified Not identified FA 4 Aliases Do you have any location aliases? Setup, Process
606 Financial Management Asset Management Not identified Not identified FA 4 Aliases Do you have any accounting aliases (if not done in GL)? Setup, Process
607 Financial Management Asset Management Not identified Not identified FA 4 Categories How do you categorize your fixed assets now? Process
Are your asset categories unique for each combination of asset cost account
in your general ledger, depreciation method, useful life and prorate
608 Financial Management Asset Management Not identified Not identified FA 4 Categories convention? Setup, Process
Are fixed assets which use the same asset account in your general ledger,
ever split into more than one group for accounting or tax depreciation
609 Financial Management Asset Management Not identified Not identified FA 4 Categories purposes? Setup, Process
Do you group fixed assets which use different asset accounts for reporting
610 Financial Management Asset Management Not identified Not identified FA 4 Categories purposes? Setup, Process
611 Financial Management Asset Management Not identified Not identified FA 4 Categories Do you have a special name (alias) for each category? Process
612 Financial Management Asset Management Not identified Not identified FA 4 Data Conversion Data Conversion (note: refer to sizing questions previously asked)
613 Financial Management Asset Management Not identified Not identified FA 4 Data Conversion How is your corporate and tax information stored now? Process
614 Financial Management Asset Management Not identified Not identified FA 4 Data Conversion Do you have your vendor information in electronic form? Process
615 Financial Management Asset Management Not identified Not identified FA 4 Data Conversion Do you have your employee information in electronic form? Process
616 Financial Management Asset Management Not identified Not identified FA 4 Data Conversion Do you have your location information in electronic form? Process
What systems are you using to store asset, vendor, employee and location
617 Financial Management Asset Management Not identified Not identified FA 4 Data Conversion information now? Process
618 Financial Management Asset Management Not identified Not identified FA 4 Data Conversion What is the current accuracy of your asset information? Process
619 Financial Management Asset Management Not identified Not identified FA 4 Depreciation What are your prorate conventions? Process
620 Financial Management Asset Management Not identified Not identified FA 4 Depreciation Do you have any depreciation ceilings? For luxury items? Process
621 Financial Management Asset Management Not identified Not identified FA 4 Depreciation What are your Investment Tax Credit rates, recapture rates and ceiling rates? Process
622 Financial Management Asset Management Not identified Not identified FA 4 Depreciation Identify price indexes. Process
623 Financial Management Asset Management Not identified Not identified FA 4 Depreciation What are your depreciation methods? Process
624 Financial Management Asset Management Not identified Not identified FA 4 Depreciation What are your useful lives? Process
How do you account for prior period additions, retirements or other
625 Financial Management Asset Management Not identified Not identified FA 4 Depreciation transactions in your general ledger? Process
626 Financial Management Asset Management Not identified Not identified FA 4 Depreciation Do you use ITC for any fixed assets still in service? Process
627 Financial Management Asset Management Not identified Not identified FA 4 Depreciation Do you depreciate leased items, or leasehold improvements? Process
Does any department or departments receive the depreciation expense for
assets used by another department? If so, do these expenses eventually get
628 Financial Management Asset Management Not identified Not identified FA 4 Depreciation redistributed to asset users? Process
629 Financial Management Asset Management Not identified Not identified FA 4 Depreciation Explain how your cost centers or departments are organized? Process
630 Financial Management Asset Management Not identified Not identified FA 4 Fixed Assets How many fixed assets does your company own? How are they numbered? Process, Metric
631 Financial Management Asset Management Not identified Not identified FA 4 Fixed Assets Do you need to track fixed assets that are not depreciated? Process
632 Financial Management Asset Management Not identified Not identified FA 4 Fixed Assets Do you track different information for different types of fixed assets? Process, Setup
633 Financial Management Asset Management Not identified Not identified FA 4 Fixed Assets What basic information about each asset do you store? Process
634 Financial Management Asset Management Not identified Not identified FA 4 Fixed Assets Are your fixed assets located in several countries? Process
635 Financial Management Asset Management Not identified Not identified FA 4 Fixed Assets How do you number your fixed assets? Process
636 Financial Management Asset Management Not identified Not identified FA 4 Fixed Assets Do you have physical tags on your fixed assets? Setup, Process
637 Financial Management Asset Management Not identified Not identified FA 4 Fixed Assets Do you track leased assets using Oracle Assets? Process
638 Financial Management Asset Management Not identified Not identified FA 4 Fixed Assets What is your oldest date placed in service for your fixed assets? Process
639 Financial Management Asset Management Not identified Not identified FA 4 Fixed Assets Do you have standard depreciation for your fixed assets? Process
640 Financial Management Asset Management Not identified Not identified FA 4 Fixed Assets Do you associate your fixed assets with vendors? Process
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Do you use multiple currencies when purchasing, depreciating, reporting or
641 Financial Management Asset Management Not identified Not identified FA 4 Fixed Assets posting financial information about you fixed assets? Process, Setup
642 Financial Management Asset Management Not identified Not identified FA 4 General What system do you use presently to do your fixed asset accounting? Process
643 Financial Management Asset Management Not identified Not identified FA 4 General What systems do you use to track and inventory your fixed assets? Process
Does your current system track asset possession by employee, department,
644 Financial Management Asset Management Not identified Not identified FA 4 General or cost center? Process
645 Financial Management Asset Management Not identified Not identified FA 4 General What property types do you use (Personal 1245, Real 1250, etc.) Process
646 Financial Management Asset Management Not identified Not identified FA 4 General What are your monthly reporting requirements? Process
647 Financial Management Asset Management Not identified Not identified FA 4 Locations Where are your fixed assets located? Process
648 Financial Management Asset Management Not identified Not identified FA 4 Locations How do you report property values for tax purposes? Process
649 Financial Management Asset Management Not identified Not identified FA 4 Locations Do you have special names for each location (aliases)? Process
650 Financial Management Asset Management Not identified Not identified FA 4 Locations Do you assign fixed assets to employees? Process
651 Financial Management Asset Management Not identified Not identified FA 4 Security Do you have security requirements on who can enter data? Process
652 Financial Management Asset Management Not identified Not identified FA 4 Security Who can enter data in different companies/cost centers? Process
653 Financial Management Asset Management Not identified Not identified FA 4 Security Do you have documentation on your current system security requirements? Process
654 Financial Management Asset Management Not identified Not identified FA 4 Security Do they run security reports on a regular basis? Process
655 Financial Management Asset Management Not identified Not identified FA 4 Security What security measures do you require for your asset information? Process
656 Financial Management Asset Management Not identified Not identified FA 4 Set of Books How many different companies in your organization own fixed assets? Process
657 Financial Management Asset Management Not identified Not identified FA 4 Set of Books In what countries are your fixed assets located? Process
658 Financial Management Asset Management Not identified Not identified FA 4 Set of Books Who tracks financial and tax information in each country? Process
Explain the accounting structure and reporting methods used to consolidate
659 Financial Management Asset Management Not identified Not identified FA 4 Set of Books your asset cost and depreciation expenses? Process
Do you post your asset financial information in summary or detail to your
660 Financial Management Asset Management Not identified Not identified FA 4 Set of Books general ledger? Process
How many corporate depreciation books do you maintain? If more than one,
661 Financial Management Asset Management Not identified Not identified FA 4 Set of Books why? Process
How many different tax depreciation books do you maintain in each of your
662 Financial Management Asset Management Not identified Not identified FA 4 Set of Books companies? How are they used? Process
663 Financial Management Asset Management Not identified Not identified FA 4 Set of Books Do you adjust depreciation in your tax books? Process
664 Financial Management Asset Management Not identified Not identified FA 4 Set of Books Do you maintain any other types of depreciation or asset valuation books? Process
665 Financial Management Asset Management Not identified Not identified FA 4 Set of Books What are your capital budgeting requirements? Process
How often do you calculate depreciation for corporate accounting, tax, and
666 Financial Management Asset Management Not identified Not identified FA 4 Set of Books capital budgeting purposes? Process
667 Financial Management Asset Management Not identified Not identified FA 4 Transactions Transactions (note: refer to sizing questions previously asked)
668 Financial Management Asset Management Not identified Not identified FA 4 Transactions How many fixed assets do you purchase each accounting period? Metric
How often do you transfer large numbers of fixed assets from one person,
669 Financial Management Asset Management Not identified Not identified FA 4 Transactions cost center, or location to another? Metric
How often, and for what reasons, do you change fixed asset depreciation
670 Financial Management Asset Management Not identified Not identified FA 4 Transactions method or life for a single asset? Metric
How often do you change the useful life, depreciation method, or prorate
671 Financial Management Asset Management Not identified Not identified FA 4 Transactions convention of all fixed assets in a category? Metric
672 Financial Management Asset Management Not identified Not identified FA 4 Transactions How many retirements do you do per period? Metric
Do you amortize adjustments made in the prior period over the remaining
useful life of the asset or do you expense the catch- up depreciation in the
673 Financial Management Asset Management Not identified Not identified FA 4 Transactions current period? Process
Do you want your fixed assets automatically added from your feeder
674 Financial Management Asset Management Not identified Not identified FA 4 Transactions Accounts Payable system? Process
675 Financial Management Asset Management Not identified Not identified FA 4 Transactions What Accounts Payable system do you use? Process
676 Financial Management Asset Management Not identified Not identified FA 4 Transactions Do you ever retire fixed assets in the same period they were purchased? Process
677 Financial Management Asset Management Not identified Not identified FA 4 Transactions How often do you perform physical inventories of your fixed assets? Process
678 Financial Management Asset Management Not identified Not identified FA 4 Transactions Do you cycle count your assets? Process
Do the budget types you prepare capture information (1) at a project or task
level? (2 ) as raw or burdened cost? (3) by time period, such as monthly, or at
679 Financial Management Budgeting Manage Budgeting Phase Maintain Budgets PA FMBUDGETNG Project Set Up completion? (4) at a detail or summary level? (5) by expenditure type? Process
680 Financial Management Budgeting Manage Budgeting Phase Maintain Budgets PA FMBUDGETNG Project Set Up Do you periodically review/revise the budgets prepared in the previous step? Process
Do you maintain a history of the budget revisions prepared in the previous
681 Financial Management Budgeting Manage Budgeting Phase Maintain Budgets PA FMBUDGETNG Project Set Up step? Process
Will you be checking for available funds when creating your requisitions or
682 Financial Management Budgeting Not identified Not identified PO FMBUDGETNG 2 Encumbrances purchase orders? Setup
683 Financial Management Budgeting Not identified Not identified PO FMBUDGETNG 2 Encumbrances Do you want to reserve funds for your requisitions or purchase orders? Setup
684 Financial Management Budgeting Not identified Not identified PO FMBUDGETNG 2 Encumbrances How do you define your encumbrance types? Setup
Do you want to prevent someone from reserving funds if you do not have
685 Financial Management Budgeting Not identified Not identified PO FMBUDGETNG 2 Encumbrances enough funds available? Setup
686 Financial Management Budgeting Not identified Not identified PO FMBUDGETNG 2 Encumbrances Do all your companies/entities reserve funds? Setup
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687 Financial Management Budgeting Not identified Not identified PO FMBUDGETNG 2 Encumbrances Do you post receipt information for encumbrance accounting? Setup
688 Financial Management Budgeting Not identified Not identified GL, PO FMBUDGETNG 2 Encumbrances Do you create budgets for all your accounts? Setup
Process,
689 Financial Management Budgeting Not identified Not identified AP FMBUDGETNG 3 Encumbrances Do you use encumbrance accounting? How do you use it? Performance
690 Financial Management Budgeting Not identified Not identified GL 8 Budget Preparation Does your company prepare budgets? Process
What types of budgets do you prepare? (e.g. revenue & expenses, balance
691 Financial Management Budgeting Not identified Not identified GL, PA 8 Budget Preparation sheets, capital, project etc.) Process
692 Financial Management Budgeting Not identified Not identified GL 8 Budget Preparation Do your company’s key performance indicators drive the budgets? Process
693 Financial Management Budgeting Not identified Not identified GL 8 Budget Preparation How many budgets do you prepare for an individual fiscal year? Metric
694 Financial Management Budgeting Not identified Not identified GL 8 Budget Preparation Do you prepare more than one budget per Set of Books? Process
695 Financial Management Budgeting Not identified Not identified GL 8 Budget Preparation What is the range of accounting periods for each budget? Process
696 Financial Management Budgeting Not identified Not identified GL 8 Budget Preparation At what organization level (i. e., cost center, division, region) do you budget? Process
697 Financial Management Budgeting Not identified Not identified GL 8 Budget Preparation Do budgets require approval? Process
698 Financial Management Budgeting Not identified Not identified GL 8 Budget Preparation What levels of approvals are required for budgets? Process
699 Financial Management Budgeting Not identified Not identified GL 8 Budget Preparation How many budget "organizations" do you have? Metric
What are the budget organizations and what is the convention or rule behind
700 Financial Management Budgeting Not identified Not identified GL 8 Budget Preparation their names? Setup
Have you developed security procedures to prohibit access to certain budget
701 Financial Management Budgeting Not identified Not identified GL 8 Budget Preparation organizations? Process
What security procedures have you developed to prohibit access to certain
702 Financial Management Budgeting Not identified Not identified GL 8 Budget Preparation budget organizations? Setup
703 Financial Management Budgeting Not identified Not identified GL 8 Budget Preparation Will budget organization security be required in the future? Setup
Do you create new budgets based on existing budgets (e.g. new budget =
704 Financial Management Budgeting Not identified Not identified GL 8 Budget Preparation 10% decrease from previous budget)? Process
At what account level do you currently budget? Is this the same level of detail
705 Financial Management Budgeting Not identified Not identified GL 8 Budget Preparation that actuals are captured? Process
706 Financial Management Budgeting Not identified Not identified GL 8 Budget Preparation Is your budgeting process centralized or decentralized? Setup
Are reorganizations likely that affect how budgets should be prepared and/or
707 Financial Management Budgeting Not identified Not identified GL 8 Budget Preparation reported? Setup
Do you only budget in dollars, or are statistics budgeted also (e.g.
708 Financial Management Budgeting Not identified Not identified GL 8 Budget Preparation headcount)? Process
709 Financial Management Budgeting Not identified Not identified GL 8 Budget Preparation Do you require consolidated budgets? Setup
710 Financial Management Budgeting Not identified Not identified GL 8 Budget Preparation Are all budgets prepared in the same currency? Setup
Do you use Lotus, Excel, or another spreadsheet program to prepare
711 Financial Management Budgeting Not identified Not identified GL 8 Budget Preparation budgets? Process
712 Financial Management Budgeting Not identified Not identified GL 8 Budget Preparation Which spreadsheet products and which version do/will you use? Setup
713 Financial Management Budgeting Not identified Not identified GL 8 Budget Preparation How do you close or "freeze" a budget once it is approved? Process
714 Financial Management Budgeting Not identified Not identified GL 8 Budget Preparation Is the process to close or "freeze" a budget once it is approved documented? Process
715 Financial Management Budgeting Not identified Not identified GL 8 Budget Preparation How long does it take to close or "freeze" a budget? Process
716 Financial Management Budgeting Not identified Not identified GL 8 Budget Preparation How long should it take to close or "freeze" a budget? Process
717 Financial Management Budgeting Not identified Not identified GL 8 Budget Preparation Is closing or "freezing" a budget a hard close or a soft close? Process
718 Financial Management Budgeting Not identified Not identified GL 8 Budget Preparation Who performs the tasks associated with closing or "freezing" the budget? Process
719 Financial Management Budgeting Not identified Not identified GL 8 Budget Preparation How are adjustments to closed periods and/or frozen budgets handled? Process
720 Financial Management Budgeting Not identified Not identified GL 8 Budget Revisions Are budgets altered frequently during the fiscal year? Process
721 Financial Management Budgeting Not identified Not identified GL 8 Budget Revisions Do you need to retain original (prerevision) budgets throughout the year? Setup
722 Financial Management Budgeting Not identified Not identified GL 8 Budget Revisions Is a budget download required to facilitate budget creation or maintenance? Setup
723 Financial Management Budgeting Not identified Not identified GL 8 Forecasting Do you derive any type of forecast from budgets? Setup
724 Financial Management Budgeting Not identified Not identified GL 8 Forecasting Does your company prepare financial forecasts? Process
725 Financial Management Budgeting Not identified Not identified GL 8 Forecasting What types of financial forecasts does your company prepare? Process
726 Financial Management Budgeting Not identified Not identified GL 8 Forecasting How do you prepare financial forecasts? Process
727 Financial Management Budgeting Not identified Not identified GL 8 Forecasting Is the financial forecasting process documented? Process
728 Financial Management Budgeting Not identified Not identified GL 8 Forecasting How long does it take to prepare financial forecasts? Process
729 Financial Management Budgeting Not identified Not identified GL 8 Forecasting How long should it take to prepare financial forecasts? Process
730 Financial Management Budgeting Not identified Not identified GL 8 Forecasting Are financial forecasts a hard or soft close? Process
731 Financial Management Budgeting Not identified Not identified GL 8 Forecasting Who performs the tasks associated with preparing financial forecasts? Process
732 Financial Management Budgeting Not identified Not identified GL 8 Forecasting How many forecasts do you prepare during an individual fiscal year? Metric
How far out do you project (range of accounting periods) for each financial
733 Financial Management Budgeting Not identified Not identified GL 8 Forecasting forecast iteration? Metric
734 Financial Management Budgeting Not identified Not identified GL 8 Forecasting How do forecasts differ from budgets in the area of Statistics? Process
735 Financial Management Budgeting Not identified Not identified GL 8 Forecasting How do forecasts differ from budgets in the area of consolidation? Process
736 Financial Management Budgeting Not identified Not identified GL 8 Forecasting How do forecasts differ from budgets in the area of currency? Process
How do forecasts differ from budgets in the area of number of forecasts per
737 Financial Management Budgeting Not identified Not identified GL 8 Forecasting year? Process, Metric
738 Financial Management Budgeting Not identified Not identified GL 8 Forecasting How do forecasts differ from budgets in the area of approvals? Process
739 Financial Management Budgeting Not identified Not identified GL 8 Forecasting How do forecasts differ from budgets in the area of security? Process
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740 Financial Management Budgeting Not identified Not identified GL 8 Forecasting How do forecasts differ from budgets in the area of forecast maintenance? Process
741 Financial Management Budgeting Not identified Not identified GL 8 Forecasting How do forecasts differ from budgets in the area of reporting requirements? Process
742 Financial Management Budgeting Not identified Not identified GL 8 Forecasting How do forecasts differ from budgets in the area of preparation tools? Process
743 Financial Management Budgeting Not identified Not identified GL 8 Forecasting How do forecasts differ from budgets in the area of freezing? Process
Is an automated interface required from the budget preparation tool to
744 Financial Management Budgeting Not identified Not identified GL 8 Interfaces Oracle? Setup
745 Financial Management Budgeting Not identified Not identified GL 8 Budget Revisions Are budget revisions more frequent at certain times of the year? Performance
Process,
746 Financial Management Budgeting Not identified Not identified GL 8 Forecasting How do forecasts differ from budgets in the area of retaining historical data? Performance
How do forecasts differ from budgets in the aa to of level of information Process,
747 Financial Management Budgeting Not identified Not identified GL 8 Forecasting included? Performance
748 Financial Management Financial Reporting Not identified Not identified GL 9 Allocations Do you perform allocations? What types? When? Setup, process
749 Financial Management Financial Reporting Not identified Not identified GL 9 Allocations What types of formulas do you use in your allocations? Provide examples. Setup
750 Financial Management Financial Reporting Not identified Not identified GL 9 Allocations Do you use step down allocations? Setup
751 Financial Management Financial Reporting Not identified Not identified GL 9 Allocations What are your allocations based on? Setup
752 Financial Management Financial Reporting Not identified Not identified GL 9 Allocations Do you always allocate 100% of the account your allocating? Setup, process
Do you create offset accounts or remove monies from the allocation
753 Financial Management Financial Reporting Not identified Not identified GL 9 Allocations accounts. Setup
Do you currently have automated step down allocation functionality? Will you
754 Financial Management Financial Reporting Not identified Not identified GL 9 Allocations require this? Setup
755 Financial Management Financial Reporting Not identified Not identified GL 9 Consolidation Do you require financial consolidations? Process
756 Financial Management Financial Reporting Not identified Not identified GL 9 Consolidation How often do you perform financial consolidations? Metric
757 Financial Management Financial Reporting Not identified Not identified GL 9 Consolidation What is the COA mapping during the consolidation? Setup
Do you perform consolidation between various businesses that use different
758 Financial Management Financial Reporting Not identified Not identified GL 9 Consolidation currencies? Setup, Process
Is there a push by management to shorten the consolidation cycle without

759 Financial Management Financial Reporting Not identified Not identified GL, GCS Consolidation compromising the accuracy and integrity of consolidated financial data? Process
Does your current consolidation system support "what-if" and "what-

760 Financial Management Financial Reporting Not identified Not identified GL, GCS Consolidation happened" scenarios providing management with strategic information? Process
What is the current condition of the relationship between your day-to-day
761 Financial Management Financial Reporting Not identified Not identified GL, GCS Consolidation accounting functions and the consolidation process? Process
Do you prefer to have a consolidation system which is directly integrated with
the operational accounting system or one that is a standalone consolidation
762 Financial Management Financial Reporting Not identified Not identified GL, GCS Consolidation solution? Setup, Process
How does your system deal with the elimination of intercompany balances
763 Financial Management Financial Reporting Not identified Not identified GL, GCS Consolidation and minority interests? Process
764 Financial Management Financial Reporting Not identified Not identified GL, GCS Consolidation Are your consolidation procedures documented? Process
What is the quality of the consolidation of financial information from your
765 Financial Management Financial Reporting Not identified Not identified GL, GCS Consolidation subsidiaries which use their own local accounting methods? Process
Can you drill between consolidated entities, summary and detail balances,
766 Financial Management Financial Reporting Not identified Not identified GL, GCS Consolidation detail balances and journals, and journals and subledger details? Process
767 Financial Management Financial Reporting Not identified Not identified GL, GCS Consolidation What are the reporting capabilities of your system? Setup, Process
768 Financial Management Financial Reporting Not identified Not identified GL, GCS Consolidation Does your system have the capability of web publishing financial results? Process
How is subsidiary financial information gathered and rolled up to the
769 Financial Management Financial Reporting Not identified Not identified GL, GCS Consolidation consolidated parent? Process
770 Financial Management Financial Reporting Not identified Not identified GL, GCS Consolidation Does your current consolidation system support flexible chart of accounts? Process
771 Financial Management Financial Reporting Not identified Not identified GL, GCS Consolidation Will your system allow you to check the status of each consolidation? Process
772 Financial Management Financial Reporting Not identified Not identified GL, GCS Consolidation What are your consolidation mapping rules? Process
773 Financial Management Financial Reporting Not identified Not identified GL, GCS Consolidation Do you use transaction auditing reports in your consolidation process? Setup, Process
Is it difficult to download financial information from your current system into a
774 Financial Management Financial Reporting Not identified Not identified GL, GCS Consolidation spreadsheet? Process
775 Financial Management Financial Reporting Not identified Not identified GL, GCS Consolidation Are controls set up to prevent or detect unauthorized access? Setup, Process
Can you create budgets and forecasts based on the trends revealed in
776 Financial Management Financial Reporting Not identified Not identified GL, GCS Consolidation consolidated balances? Process
Is custom programming required to link the source ledger and the
777 Financial Management Financial Reporting Not identified Not identified GL, GCS Consolidation consolidation system? Process
778 Financial Management Financial Reporting Not identified Not identified GL 9 Currency Do you do translations monthly into foreign currencies? Process
779 Financial Management Financial Reporting Not identified Not identified GL 9 Currency What account values do you use for cumulative gain or loss? Setup
Do you perform re-valuation of assets and liabilities on a regular basis?
780 Financial Management Financial Reporting Not identified Not identified GL 9 Currency When? Process
781 Financial Management Financial Reporting Not identified Not identified GL 9 Currency Do you perform special audits for foreign currency accounts? Process
782 Financial Management Financial Reporting Not identified Not identified GL 9 Currency Do you require inquiry into original entered currency balances? Metric, Process
783 Financial Management Financial Reporting Not identified Not identified GL 9 Reporting What are your reporting requirements with respect to Trial Balances? Setup, Process
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What are your reporting requirements with respect to sub-ledgers/feeder
784 Financial Management Financial Reporting Not identified Not identified GL 9 Reporting systems? Setup, Process
785 Financial Management Financial Reporting Not identified Not identified GL 9 Reporting What are your reporting requirements with respect to account analyses? Setup, Process
786 Financial Management Financial Reporting Not identified Not identified GL 9 Reporting Does each business/cost center perform financial reporting? Process
Do your financial statements require special printing features (bold,
787 Financial Management Financial Reporting Not identified Not identified GL 9 Reporting italics,...)? Setup
Process,
788 Financial Management Financial Reporting Not identified Not identified GL 9 Reporting Do you ever run financial reports mid-period? Performance
789 Financial Management Financial Reporting Not identified Not identified GL 9 Reporting How long are reports kept on-line or are they re-run if needed again? Performance
Do you have on-line account balance lookup? If needed, which accounts and Process,
790 Financial Management Financial Reporting Not identified Not identified GL 9 Reporting how often? Performance
Process,
791 Financial Management Financial Reporting Not identified Not identified GL 9 Reporting Do you currently do periodic consolidation of these locations in reporting? Performance
Process,
792 Financial Management Financial Reporting Not identified Not identified GL 9 Reporting Do you run preliminary financial reports and final financial reports? Performance
Do you require on-line inquiry for journal entry detail? Who should have Process,
793 Financial Management Financial Reporting Not identified Not identified GL 9 Reporting authority to view this information? Performance
Do you require on-line inquiry for funds available? Who should have authority Process,
794 Financial Management Financial Reporting Not identified Not identified GL 9 Reporting to view this information? Performance
795 Financial Management General Financial Accounting Maintain General Ledger Not identified GL 1 Chart of Accounts What does your current chart of accounts look like? Provide listings. Setup
796 Financial Management General Financial Accounting Maintain General Ledger Not identified GL 1 Chart of Accounts Do you plan to have a new chart of accounts? Setup
797 Financial Management General Financial Accounting Maintain General Ledger Not identified GL 1 Chart of Accounts Are your account values in any order or range pattern? Setup
798 Financial Management General Financial Accounting Maintain General Ledger Not identified GL 1 Chart of Accounts What are the account parent or grandparent structures? Setup
799 Financial Management General Financial Accounting Maintain General Ledger Not identified GL 1 Chart of Accounts Do you use unique accounts to capture statistics? Setup
800 Financial Management General Financial Accounting Maintain General Ledger Not identified GL 1 Chart of Accounts Who is going to maintain the segment values once entered? Setup
801 Financial Management General Financial Accounting Maintain General Ledger Not identified GL 1 Chart of Accounts Is there a need for a mapping from an old COA to a new COA? Setup
802 Financial Management General Financial Accounting Maintain General Ledger Not identified GL 1 Chart of Accounts Are certain segment values only valid with specific other segment values? Setup
Do you assign roles or responsibilities to employees for each task within a
803 Financial Management General Financial Accounting Not identified Not identified PA Project Set Up project? Set Up, Process
Do you further classify projects by a sub-category within each sector,
804 Financial Management General Financial Accounting Not identified Not identified PA Project Set Up industry, or other category? Set Up
805 Financial Management General Financial Accounting Not identified Not identified PA Project Set Up Who enters the Work Breakdown Structure into the system? Process
Who enters changes, if any, for the Work Breakdown Structure into the
806 Financial Management General Financial Accounting Not identified Not identified PA Project Set Up system? Process
Are projects required to be funded or have an agreement in place to be in
807 Financial Management General Financial Accounting Not identified Not identified PA Project Set Up active status? Set Up
How are project related costs (e.g. sales, estimating) accumulated prior to
setting up a project? How are these costs accounted for after the project is
808 Financial Management General Financial Accounting Not identified Not identified PA Project Tracking set up? Set Up, Process
Do you transfer costs from project to project (to correct coding errors or
809 Financial Management General Financial Accounting Not identified Not identified PA Project Tracking reallocate cost)? Who makes the transfer? Who approves the transfer? Process
FMGENRLLED What are the components/sources (requisitions, purchase orders, pending
810 Financial Management General Financial Accounting Not identified Not identified AP, PA, PO G 28 Project Tracking invoices, etc.) of a projects’ Committed costs? Set Up, Process
FMGENRLLED
811 Financial Management General Financial Accounting Not identified Not identified GL G 2 Period Close How do you close an accounting period for Procurement? Process
FMGENRLLED
812 Financial Management General Financial Accounting Not identified Not identified Not module specific G 2 Period Close Is the schedule to close an accounting period for Procurement documented? Process
FMGENRLLED
813 Financial Management General Financial Accounting Not identified Not identified Not module specific G 2 Period Close How long does it take to close an accounting period for Procurement? Process
FMGENRLLED
814 Financial Management General Financial Accounting Not identified Not identified Not module specific G 2 Period Close How long should it take to close an accounting period for Procurement? Process
FMGENRLLED
815 Financial Management General Financial Accounting Not identified Not identified Not module specific G 2 Period Close Is closing an accounting period for Procurement a hard close or a soft close? Process
FMGENRLLED
816 Financial Management General Financial Accounting Not identified Not identified Not module specific G 2 Period Close How are adjustments to closed periods for Procurement handled? Process
FMGENRLLED
817 Financial Management General Financial Accounting Not identified Not identified Not module specific G 2 Period Open How do you open an accounting period for Procurement? Process
FMGENRLLED
818 Financial Management General Financial Accounting Not identified Not identified Not module specific G 2 Period Open Is the schedule to open an accounting period for Procurement documented? Process
FMGENRLLED
819 Financial Management General Financial Accounting Not identified Not identified Not module specific G 2 Period Open How long does it take to open an accounting period for Procurement? Process
FMGENRLLED Who performs the tasks associated with opening an accounting period for
820 Financial Management General Financial Accounting Not identified Not identified Not module specific G 2 Period Open Procurement? Process
FMGENRLLED Who performs the tasks associated with closing an accounting period for
821 Financial Management General Financial Accounting Not identified Not identified Not module specific G 2 Period Open/Close Procurement? Process
FMGENRLLED Where in your accounting cycle do you run standard reports and statements
822 Financial Management General Financial Accounting Not identified Not identified Not module specific G 2 Period Open/Close for Procurement? Process
FMGENRLLED
823 Financial Management General Financial Accounting Not identified Not identified GL, PO G 2 Open/Close Periods How often do you post to the General Ledger? Process, Setup
FMGENRLLED
824 Financial Management General Financial Accounting Not identified Not identified GL, PO G 2 Open/Close Periods Do you post summary or detail information? Process
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FMGENRLLED
825 Financial Management General Financial Accounting Not identified Not identified Not module specific G 3 Period Close How do you close an accounting period for Invoice and Disbursement? Process
FMGENRLLED Is the schedule to close an accounting period for Invoice and Disbursement
826 Financial Management General Financial Accounting Not identified Not identified Not module specific G 3 Period Close documented? Process
FMGENRLLED How long does it take to close an accounting period for Invoice and
827 Financial Management General Financial Accounting Not identified Not identified Not module specific G 3 Period Close Disbursement? Process
FMGENRLLED How long should it take to close an accounting period for Invoice and
828 Financial Management General Financial Accounting Not identified Not identified Not module specific G 3 Period Close Disbursement? Process
FMGENRLLED Is closing an accounting period for Invoice and Disbursement a hard close or
829 Financial Management General Financial Accounting Not identified Not identified Not module specific G 3 Period Close a soft close? Process
FMGENRLLED How are adjustments to closed periods for Invoice and Disbursement
830 Financial Management General Financial Accounting Not identified Not identified Not module specific G 3 Period Close handled? Process
FMGENRLLED
831 Financial Management General Financial Accounting Not identified Not identified Not module specific G 3 Period Open How do you open an accounting period for Invoice and Disbursement? Process
FMGENRLLED Is the schedule to open an accounting period for Invoice and Disbursement
832 Financial Management General Financial Accounting Not identified Not identified Not module specific G 3 Period Open documented? Process
FMGENRLLED How long does it take to open an accounting period for Invoice and
833 Financial Management General Financial Accounting Not identified Not identified Not module specific G 3 Period Open Disbursement? Process
834 Financial Management General Financial Accounting Not identified Not identified Not module specific G 3 Period Open Invoice and Disbursement? Process
835 Financial Management General Financial Accounting Not identified Not identified Not module specific G 3 Period Open/Close Invoice and Disbursement? Process
836 Financial Management General Financial Accounting Not identified Not identified Not module specific G 3 Period Open/Close for Invoice and Disbursement? Process
FMGENRLLED
837 Financial Management General Financial Accounting Not identified Not identified AP, GL G 3 Open/Close Periods How often do you "post" information to your General ledger? Process, Metric
FMGENRLLED
838 Financial Management General Financial Accounting Not identified Not identified AP G 3 Open/Close Periods Do you use Cash or Accrual Based Accounting? Process
FMGENRLLED
839 Financial Management General Financial Accounting Not identified Not identified AP, GL G 3 Open/Close Periods Do you post (or wish to post) in detail or in summary to the general ledger? Process
FMGENRLLED
840 Financial Management General Financial Accounting Not identified Not identified AP G 3 Open/Close Periods When do you start your AP close? Process
FMGENRLLED
841 Financial Management General Financial Accounting Not identified Not identified AP G 3 Open/Close Periods Do you have any documentation on your AP close? Process
FMGENRLLED
842 Financial Management General Financial Accounting Not identified Not identified AP G 3 Open/Close Periods Do you allow posting invoices back to prior periods? Process
FMGENRLLED If you have multiple organizations, do they all close at the same time or
843 Financial Management General Financial Accounting Not identified Not identified AP G 3 Open/Close Periods separately? Process
FMGENRLLED Do you have to pay other businesses in different Set of Books within the
844 Financial Management General Financial Accounting Not identified Not identified AP G 3 Disbursement same GL Setup
FMGENRLLED
845 Financial Management General Financial Accounting Not identified Not identified AP G 3 Disbursements Will you need to make payments to businesses in different GL set of books Process
846 Financial Management General Financial Accounting Not identified Not identified AP Other Provide and overview of the Accounts Payable operations. Process
847 Financial Management General Financial Accounting Not identified Not identified AP Other Are A/P processes documented? Process
848 Financial Management General Financial Accounting Not identified Not identified AP Vendors How many vendors are there? Setup
849 Financial Management General Financial Accounting Not identified Not identified AP Vendors Provide samples of vendor master records. Setup
850 Financial Management General Financial Accounting Not identified Not identified AP Vendors How are vendors established and maintained? Process
851 Financial Management General Financial Accounting Not identified Not identified AP Vendors Is there a requirement to group vendors for payment purposes? Setup, Process
852 Financial Management General Financial Accounting Not identified Not identified AP Vendors Which vendors should be grouped and why? Setup, Process
Is there a requirement to define vendor sites which can receive payments and
853 Financial Management General Financial Accounting Not identified Not identified AP Vendors which ones cannot? Setup
854 Financial Management General Financial Accounting Not identified Not identified AP Vendors How are vendors who are to receive 1099's identified? Setup
855 Financial Management General Financial Accounting Not identified Not identified AP Vendors Are tax identification numbers obtained for all vendors? Setup
856 Financial Management General Financial Accounting Not identified Not identified AP Vendors How are duplicate vendors avoided? Process
857 Financial Management General Financial Accounting Not identified Not identified AP Invoicing Do you require batch control to manage invoice entry? Setup, Process
858 Financial Management General Financial Accounting Not identified Not identified AP Invoicing Which locations enter invoices and how often? Process
859 Financial Management General Financial Accounting Not identified Not identified AP Invoicing Do you receive invoices at a central location? Process
860 Financial Management General Financial Accounting Not identified Not identified AP Invoicing How do you physically store invoices once entered into the computer? Process
861 Financial Management General Financial Accounting Not identified Not identified AP Invoicing Are invoices billed to distinct companies, cost centers or other? Process
862 Financial Management General Financial Accounting Not identified Not identified AP Invoicing How many invoices per period to you enter? Process
Do you have security requirements on who can enter data (Invoice
863 Financial Management General Financial Accounting Not identified Not identified AP Invoicing processing, payment processing, check processing)? Setup, Process
How are invoices identified (numbered)? What convention is used for
864 Financial Management General Financial Accounting Not identified Not identified AP Invoicing deciding vendor's invoice number, date, next allocated number? Setup
865 Financial Management General Financial Accounting Not identified Not identified AP Invoicing Describe the invoice vouchering process. Process
866 Financial Management General Financial Accounting Not identified Not identified AP, GL Invoicing How many liability accounts do you use? Metric, Setup
Can you identify any frequently used expense distributions within you current
867 Financial Management General Financial Accounting Not identified Not identified AP Invoicing system (e.g. rent or telephone payments)? Setup
868 Financial Management General Financial Accounting Not identified Not identified AP Invoicing Are recurring expense distributions for fixed or varying amounts? Setup
869 Financial Management General Financial Accounting Not identified Not identified AP Invoicing Are any account combination validations in place? Setup
870 Financial Management General Financial Accounting Not identified Not identified AP Invoicing Are finance charges calculated on invoices? Setup, Process
871 Financial Management General Financial Accounting Not identified Not identified AP Matching & Approval Is there a requirement to match invoices to related purchase orders? Setup
872 Financial Management General Financial Accounting Not identified Not identified AP Matching & Approval How are you currently matching invoices to purchase orders? Process
873 Financial Management General Financial Accounting Not identified Not identified AP Matching & Approval Will some invoices never have purchase orders? Process
874 Financial Management General Financial Accounting Not identified Not identified AP Matching & Approval Should invoices be matched completely, partially or both? Setup
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875 Financial Management General Financial Accounting Not identified Not identified AP Matching & Approval Do you perform 2, 3 or 4 way matching of invoices? Setup, Process
Do you currently have any tolerance levels for matching? (Price Tolerance,
876 Financial Management General Financial Accounting Not identified Not identified AP Matching & Approval Quantity Ordered Tolerance, Quantity Received Tolerance, Tax Tolerance?) Setup
Would you like to approve your invoices on-line, by batch or have both
877 Financial Management General Financial Accounting Not identified Not identified AP Matching & Approval options? Setup
What is the internal approval process for an invoice in your organization at
878 Financial Management General Financial Accounting Not identified Not identified AP Matching & Approval present? Process
Are there situations where an invoice needs to be placed on hold and then
879 Financial Management General Financial Accounting Not identified Not identified AP Matching & Approval manually released? Setup, Process
Describe the approval process when invoices need to be placed on hold and
880 Financial Management General Financial Accounting Not identified Not identified AP Matching & Approval manually released? Process
Where an invoice needs to be placed on hold and then manually released,
881 Financial Management General Financial Accounting Not identified Not identified AP Matching & Approval can these invoices be "posted" to the General Ledger? Setup, Process
What are the requirements for reporting tax payments (e.g. company, rate or
882 Financial Management General Financial Accounting Not identified Not identified AP Disbursement tax authority) such as 1099 and sales tax? Setup
883 Financial Management General Financial Accounting Not identified Not identified AP, GL Disbursement How do you record taxes within the GL? Setup
884 Financial Management General Financial Accounting Not identified Not identified AP Disbursement Are multiple bank accounts used for disbursements? Setup
885 Financial Management General Financial Accounting Not identified Not identified AP Disbursement Is there a requirement to support foreign currency bank accounts? Setup
What disbursement (document) types are currently processed through bank

886 Financial Management General Financial Accounting Not identified Not identified AP Disbursement accounts (EFT, Wire Transfer, Automatic Payments, Manual Payments)? Setup
887 Financial Management General Financial Accounting Not identified Not identified AP Disbursement How are your current payment terms structured? Setup
888 Financial Management General Financial Accounting Not identified Not identified AP Disbursement Do you use percentage due or amount due? Setup
Are due dates calculated based on a specific day of the month or on a
889 Financial Management General Financial Accounting Not identified Not identified AP Disbursement number of days from the payment terms date? Setup
890 Financial Management General Financial Accounting Not identified Not identified AP Disbursement Is there a provision for discounts within the current payment terms? Setup
How are discount dates calculated - based on a specific day of the month or
891 Financial Management General Financial Accounting Not identified Not identified AP Disbursement on a number of days from the payment terms date? Setup
Is there a requirement to use multiple discount levels at present or in the
892 Financial Management General Financial Accounting Not identified Not identified AP Disbursement future? Setup
893 Financial Management General Financial Accounting Not identified Not identified AP Disbursement How many different sites issue checks? Metric
894 Financial Management General Financial Accounting Not identified Not identified AP Disbursement How many checks do you write/produce per period? Metric
895 Financial Management General Financial Accounting Not identified Not identified AP Disbursement Is there a requirement to use Computer Generated checks? Process
896 Financial Management General Financial Accounting Not identified Not identified AP Disbursement What is your policy to cancel checks? Process
897 Financial Management General Financial Accounting Not identified Not identified AP Disbursement Is there a requirement to process Partial Payments? Process
898 Financial Management General Financial Accounting Not identified Not identified AP Disbursement Is there a requirement to process Pre-Payments? Process
899 Financial Management General Financial Accounting Not identified Not identified AP Disbursement Is there a requirement to process Recurring Payments? Process
900 Financial Management General Financial Accounting Not identified Not identified AP Disbursement Is there a requirement to process ‘Quick Checks’? Process
901 Financial Management General Financial Accounting Not identified Not identified AP Disbursement What is the current procedure for vendor advances? Process
902 Financial Management General Financial Accounting Not identified Not identified AP Disbursement How are vendor advances reconciled when the invoice is submitted? Process
Do you have a priority system for payments (by vendor, funds availability,
903 Financial Management General Financial Accounting Not identified Not identified AP Disbursement etc.)? Process
904 Financial Management General Financial Accounting Not identified Not identified AP Disbursement Would you use a priority system for payments? Process
905 Financial Management General Financial Accounting Not identified Not identified AP Disbursement What is your current payment cycle? (How often do you print checks?) Process
If recurring payments are used, what is the normal period cycle for these
906 Financial Management General Financial Accounting Not identified Not identified AP Disbursement payments? Process
907 Financial Management General Financial Accounting Not identified Not identified AP Disbursement Are all invoices paid in local currency? Process
908 Financial Management General Financial Accounting Not identified Not identified AP Disbursement Is/will there be a requirement to use multiple currencies? Process
909 Financial Management General Financial Accounting Not identified Not identified AP Disbursement Do check payments have to be approved before they are run? Process
910 Financial Management General Financial Accounting Not identified Not identified AP Disbursement Do you have a minimum or maximum payment amount per check? Process
911 Financial Management General Financial Accounting Not identified Not identified AP Disbursement Do you have a minimum or maximum payment amount per run? Process
What is the current check layout for computer generated checks? Provide a
912 Financial Management General Financial Accounting Not identified Not identified AP Disbursement sample check. Setup, Process
913 Financial Management General Financial Accounting Not identified Not identified AP Disbursement How many check formats do you have? Metric
914 Financial Management General Financial Accounting Not identified Not identified AP Disbursement How many copies of checks are produced? Metric
915 Financial Management General Financial Accounting Not identified Not identified AP Disbursement Do you print the check number on the check/remittance or is it pre-printed? Setup, Process
916 Financial Management General Financial Accounting Not identified Not identified AP Disbursement Should a remittance advice note be produced, and when? Process
917 Financial Management General Financial Accounting Not identified Not identified AP Disbursement How should an overflow situation be handled? Process
918 Financial Management General Financial Accounting Not identified Not identified AP Disbursement Is there any special sequencing of checks when printing? Process
919 Financial Management General Financial Accounting Not identified Not identified AP Disbursement Is there a dedicated printer for checks? Setup
920 Financial Management General Financial Accounting Not identified Not identified AP Disbursement What type of printer is used for checks? Setup
921 Financial Management General Financial Accounting Not identified Not identified AP Disbursement Is there a requirement to restrict the access to the check printing function? Process
922 Financial Management General Financial Accounting Not identified Not identified AP Disbursement What is the policy/procedures for handling stop payments? Process
What is the policy /procedures for handling void payments if they have been
923 Financial Management General Financial Accounting Not identified Not identified AP Disbursement recorded? Process
What is the policy /procedures for handling void payments if they have not
924 Financial Management General Financial Accounting Not identified Not identified AP Disbursement been recorded? Process
Who is responsible for providing outstanding check data for bank
925 Financial Management General Financial Accounting Not identified Not identified AP Check Reconciliation reconciliation purposes? Process
Do you get a tape from the bank for check reconciliation? If yes, can I get the
926 Financial Management General Financial Accounting Not identified Not identified AP Check Reconciliation format of the bank tape? Setup, Process
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927 Financial Management General Financial Accounting Not identified Not identified AP Check Reconciliation Is there a requirement to do on-line bank reconciliations? Process
928 Financial Management General Financial Accounting Not identified Not identified AP Post Who is responsible for opening and closing AP periods? Process
929 Financial Management General Financial Accounting Not identified Not identified AP Open/Close Periods Is the schedule for opening and closing AP documented? Process
930 Financial Management General Financial Accounting Not identified Not identified AP Post Do you allow posting invoices back to prior periods? Process
931 Financial Management General Financial Accounting Not identified Not identified Not module specific 5 Period Close How do you close an accounting period for Employee Expense? Process
Is the schedule to close an accounting period for Employee Expense
932 Financial Management General Financial Accounting Not identified Not identified Not module specific 5 Period Close documented? Process
933 Financial Management General Financial Accounting Not identified Not identified Not module specific 5 Period Close How long does it take to close an accounting period for Employee Expense? Process
How long should it take to close an accounting period for Employee
934 Financial Management General Financial Accounting Not identified Not identified Not module specific 5 Period Close Expense? Process
Is closing an accounting period for Employee Expense a hard close or a soft
935 Financial Management General Financial Accounting Not identified Not identified Not module specific 5 Period Close close? Process
936 Financial Management General Financial Accounting Not identified Not identified Not module specific 5 Period Close How are adjustments to closed periods for Employee Expense handled? Process
937 Financial Management General Financial Accounting Not identified Not identified Not module specific 5 Period Open How do you open an accounting period for Employee Expense? Process
Is the schedule to open an accounting period for Employee Expense
938 Financial Management General Financial Accounting Not identified Not identified Not module specific 5 Period Open documented? Process
939 Financial Management General Financial Accounting Not identified Not identified Not module specific 5 Period Open How long does it take to open an accounting period for Employee Expense? Process
940 Financial Management General Financial Accounting Not identified Not identified Not module specific 5 Period Open Employee Expense? Process
941 Financial Management General Financial Accounting Not identified Not identified Not module specific 5 Period Open/Close Employee Expense? Process
942 Financial Management General Financial Accounting Not identified Not identified Not module specific 5 Period Open/Close for Employee Expense? Process
943 Financial Management General Financial Accounting Not identified Not identified Not module specific 6 Period Close How do you close an accounting period for Invoice Generation? Process
Is the schedule to close an accounting period for Invoice Generation
945 Financial Management General Financial Accounting Not identified Not identified Not module specific 6 Period Close How long does it take to close an accounting period for Invoice Generation? Process
946 Financial Management General Financial Accounting Not identified Not identified Not module specific 6 Period Close How long should it take to close an accounting period for Invoice Generation? Process
Is closing an accounting period for Invoice Generation a hard close or a soft
948 Financial Management General Financial Accounting Not identified Not identified Not module specific 6 Period Close How are adjustments to closed periods for Invoice Generation handled? Process
949 Financial Management General Financial Accounting Not identified Not identified Not module specific 6 Period Open How do you open an accounting period for Invoice Generation? Process
Is the schedule to open an accounting period for Invoice Generation
951 Financial Management General Financial Accounting Not identified Not identified Not module specific 6 Period Open How long does it take to open an accounting period for Invoice Generation? Process
952 Financial Management General Financial Accounting Not identified Not identified Not module specific 6 Period Open Invoice Generation? Process
953 Financial Management General Financial Accounting Not identified Not identified Not module specific 6 Period Open/Close Invoice Generation? Process
954 Financial Management General Financial Accounting Not identified Not identified Not module specific 6 Period Open/Close for Invoice Generation? Process
955 Financial Management General Financial Accounting Not identified Not identified AR Other Provide an overview of AR invoice processing. Process
956 Financial Management General Financial Accounting Not identified Not identified AR Other Are AR processes documented? Process
957 Financial Management General Financial Accounting Not identified Not identified AR Other Are there AR processes that should be changed, streamlined or eliminated? Process
Do you ever recognize revenue from a single transaction over multiple
958 Financial Management General Financial Accounting Not identified Not identified AR 6 Revenue periods? Process
959 Financial Management General Financial Accounting Not identified Not identified AR 6 Revenue When do you recognize revenue? Process
960 Financial Management General Financial Accounting Not identified Not identified AR 6 Revenue How many General Ledger accounts do you distribute to? Setup, Process
961 Financial Management General Financial Accounting Not identified Not identified AR 6 Revenue When do you create or recognize outstanding receivables? Process
Do you distribute earned and unearned revenue? What are the GL
962 Financial Management General Financial Accounting Not identified Not identified AR 6 Revenue accounts? Setup, Process
963 Financial Management General Financial Accounting Not identified Not identified AR 6 Revenue Do you have unbilled receivables? Process
964 Financial Management General Financial Accounting Not identified Not identified AR 6 Revenue Is revenue assignment associated with sales people information? Process
965 Financial Management General Financial Accounting Not identified Not identified AR 6 Revenue Do you assign non-revenue credit to sales people? Process
966 Financial Management General Financial Accounting Not identified Not identified AR 6 Revenue Do you have special revenue recognition for long-term agreements? Process
Do you automatically determine the general ledger accounts for specific
transactions (i. e. receivables, freight, tax, unearned revenue, unbilled
967 Financial Management General Financial Accounting Not identified Not identified AR 6 Invoicing receivables, etc.) during Invoice Entry? Setup
968 Financial Management General Financial Accounting Not identified Not identified AR Invoicing How do you receive notice to create/generate an invoice to bill a customer? Process
How do you link the specific products/services that you sell, with general
969 Financial Management General Financial Accounting Not identified Not identified AR, GL Invoicing ledger accounts at Invoice Entry? Setup, Process
970 Financial Management General Financial Accounting Not identified Not identified AR Invoicing Do you regularly invoice customers for the same items? Process
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Do you use standard invoice lines with default pricing and default accounting
971 Financial Management General Financial Accounting Not identified Not identified AR Invoicing information (revenue, receivable, freight, tax)? Setup, Process
How are the revenue, receivable, freight and tax accounts configured for
972 Financial Management General Financial Accounting Not identified Not identified AR Invoicing each invoice type? Process
Do you ever use invoice forms and/or the invoice entry process for
973 Financial Management General Financial Accounting Not identified Not identified AR Invoicing transactions other than billing customers? Process
974 Financial Management General Financial Accounting Not identified Not identified AR Invoicing Do you use Debit Memos? Process
975 Financial Management General Financial Accounting Not identified Not identified AR Invoicing How are Debit Memos accounted for? Process
976 Financial Management General Financial Accounting Not identified Not identified AR Invoicing Why are Debit Memos used? Process
977 Financial Management General Financial Accounting Not identified Not identified AR Invoicing What items appear on Debit Memos? Process
978 Financial Management General Financial Accounting Not identified Not identified AR Invoicing Do you use Customer Account Credit Memos? Process
979 Financial Management General Financial Accounting Not identified Not identified AR Invoicing How are Customer Account Credit Memos used? Process
980 Financial Management General Financial Accounting Not identified Not identified AR Invoicing Why are Customer Account Credit Memos used? Process
981 Financial Management General Financial Accounting Not identified Not identified AR Invoicing What items appear on Customer Account Credit Memos? Process
982 Financial Management General Financial Accounting Not identified Not identified AR Invoicing Do you enter invoices in batches? Process
983 Financial Management General Financial Accounting Not identified Not identified AR Invoicing How are batch invoices defined? Setup
984 Financial Management General Financial Accounting Not identified Not identified AR Invoicing Do you use batch controls, such as counts and amounts? Process
985 Financial Management General Financial Accounting Not identified Not identified AR Invoicing Do you bill customers in a foreign currency? Process
986 Financial Management General Financial Accounting Not identified Not identified AR Invoicing How many invoice types do you have? Provide invoice samples. Setup, Metric
987 Financial Management General Financial Accounting Not identified Not identified AR Invoicing How frequently do you invoice your customers? Metric
988 Financial Management General Financial Accounting Not identified Not identified AR Invoicing How do you track sales revenue on invoices? How is it reported? Process
989 Financial Management General Financial Accounting Not identified Not identified AR Invoicing What different shipping methods do you use? Process
990 Financial Management General Financial Accounting Not identified Not identified AR Invoicing How do you number your invoices? Process
991 Financial Management General Financial Accounting Not identified Not identified AR Invoicing Where are your price schedules maintained? Process
992 Financial Management General Financial Accounting Not identified Not identified AR Invoicing How often are sales orders invoiced? Metric
993 Financial Management General Financial Accounting Not identified Not identified AR Invoicing What is the criteria to invoice? Process
994 Financial Management General Financial Accounting Not identified Not identified AR Invoicing What items appear on your invoices (inventory? non-inventory?) Process
995 Financial Management General Financial Accounting Not identified Not identified AR Invoicing Can payment terms be assigned at the invoice level? Process
996 Financial Management General Financial Accounting Not identified Not identified AR Invoicing What paper stock is used to print the invoices? Process
Where are the invoices printed? How many printers and where are they?
997 Financial Management General Financial Accounting Not identified Not identified AR Invoicing Pre-printed forms? Process
998 Financial Management General Financial Accounting Not identified Not identified AR Invoicing What remit to address is assigned for your invoices? Process
999 Financial Management General Financial Accounting Not identified Not identified AR Invoicing Do you assign shipping charges for your invoices? Process
1000 Financial Management General Financial Accounting Not identified Not identified AR Invoicing How are shipping charges calculated? Process
1001 Financial Management General Financial Accounting Not identified Not identified AR Invoicing How do you calculate your tax charges? What are the rates? Process
1002 Financial Management General Financial Accounting Not identified Not identified AR Invoicing How do you keep your tax rate information up to date? Process
1003 Financial Management General Financial Accounting Not identified Not identified Not module specific 7 Period Close How do you close an accounting period for Customer Payment ? Process
Is the schedule to close an accounting period for Customer Payment
1005 Financial Management General Financial Accounting Not identified Not identified Not module specific 7 Period Close How long does it take to close an accounting period for Customer Payment ? Process
How long should it take to close an accounting period for Customer
1006 Financial Management General Financial Accounting Not identified Not identified Not module specific 7 Period Close Payment ? Process
Is closing an accounting period for Customer Payment a hard close or a soft
1008 Financial Management General Financial Accounting Not identified Not identified Not module specific 7 Period Close How are adjustments to closed periods for Customer Payment handled? Process
1009 Financial Management General Financial Accounting Not identified Not identified Not module specific 7 Period Open How do you open an accounting period for Customer Payment ? Process
Is the schedule to open an accounting period for Customer Payment
1011 Financial Management General Financial Accounting Not identified Not identified Not module specific 7 Period Open How long does it take to open an accounting period for Customer Payment ? Process
1012 Financial Management General Financial Accounting Not identified Not identified Not module specific 7 Period Open Customer Payment ? Process
1013 Financial Management General Financial Accounting Not identified Not identified Not module specific 7 Period Open/Close Customer Payment ? Process
1014 Financial Management General Financial Accounting Not identified Not identified Not module specific 7 Period Open/Close for Customer Payment ? Process
1015 Financial Management General Financial Accounting Not identified Not identified AR 7 Open/Close Periods How are adjustments to closed periods handled? Process
1016 Financial Management General Financial Accounting Not identified Not identified AR 7 Reconciliation Do you reconcile payments with the bank? Process
1017 Financial Management General Financial Accounting Not identified Not identified AR 7 Reconciliation How do you reconcile payments with the bank? Process
1018 Financial Management General Financial Accounting Not identified Not identified AR 7 Reconciliation How often do you reconcile payments with the bank? Process
1019 Financial Management General Financial Accounting Not identified Not identified AR 7 Reconciliation How are bank reconciliation errors handled? Process
1020 Financial Management General Financial Accounting Not identified Not identified AR Customers What type(s) of customers do you have? Process
1021 Financial Management General Financial Accounting Not identified Not identified AR, PA Customers How many customers do you have? Metric
1022 Financial Management General Financial Accounting Not identified Not identified AR Customers Provide samples of customer master records. Setup
1023 Financial Management General Financial Accounting Not identified Not identified AR Customers What type of payment terms do you provide? Setup
1024 Financial Management General Financial Accounting Not identified Not identified AR Customers Do you provide split term payment terms? Setup
1025 Financial Management General Financial Accounting Not identified Not identified AR Customers Do you provide discount payment terms? Setup
1026 Financial Management General Financial Accounting Not identified Not identified AR, OE Customers Do you use customer agreements/contracts to manage specific price lists? Process
1027 Financial Management General Financial Accounting Not identified Not identified AR, OE Customers Do you use customer agreements/contracts to manage specific discounts? Process
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Do you use customer agreements/contracts to manage specific payment
1028 Financial Management General Financial Accounting Not identified Not identified AR, OE Customers terms? Process
Do you use customer agreements/contracts to manage specific invoicing
1029 Financial Management General Financial Accounting Not identified Not identified AR, OE Customers policies? Process
1030 Financial Management General Financial Accounting Not identified Not identified AR, OE Customers How do you track customer contact people? Process
1031 Financial Management General Financial Accounting Not identified Not identified AR Customers Do you automatically number new customers as they are created? Process
Do you automatically number customer business purposes as they are
1032 Financial Management General Financial Accounting Not identified Not identified AR Customers created? Process
Do you track and record relationships between customers e.g. franchises,
1033 Financial Management General Financial Accounting Not identified Not identified AR Customers subsidiaries etc.? Process
Do you create reciprocal customer relationships whenever you create a
1034 Financial Management General Financial Accounting Not identified Not identified AR Customers relationship between customers for tracking purposes? Process
1035 Financial Management General Financial Accounting Not identified Not identified AR Customers Do you have multiple "remit to’s"? Process
1036 Financial Management General Financial Accounting Not identified Not identified AR Customers How are multiple "remit to’s" determined for each customer? Process
1037 Financial Management General Financial Accounting Not identified Not identified AR Customers What credit information is tracked for each customer? Process
Do terms and conditions of customer agreements and/or payment terms
1038 Financial Management General Financial Accounting Not identified Not identified AR Customers change based upon the status of their accounts? Process
1039 Financial Management General Financial Accounting Not identified Not identified AR Customers How do you maintain/audit your customer data? Process
1040 Financial Management General Financial Accounting Not identified Not identified AR Customers Do you have a prospect system separate from the receivables customers? Process
1041 Financial Management General Financial Accounting Not identified Not identified AR Customers Who has access to your customer database? Process
Do you have the same customers repeated multiple times in the data files or
1042 Financial Management General Financial Accounting Not identified Not identified AR Customers the same customer for different operating units? Process
How do you track customers with different or multiple bill-to and ship-to
1043 Financial Management General Financial Accounting Not identified Not identified AR Customers addresses? Process
1044 Financial Management General Financial Accounting Not identified Not identified AR Customers Describe the process for creation and maintenance of customer records. Process
1045 Financial Management General Financial Accounting Not identified Not identified GL 9 Period Close How do you close an accounting period for Financial Reporting? Process
Is the schedule to close an accounting period for Financial Reporting
1046 Financial Management General Financial Accounting Not identified Not identified GL 9 Period Close documented? Process
1047 Financial Management General Financial Accounting Not identified Not identified GL 9 Period Close How long does it take to close an accounting period for Financial Reporting? Process
How long should it take to close an accounting period for Financial
1048 Financial Management General Financial Accounting Not identified Not identified GL 9 Period Close Reporting? Process
Is closing an accounting period for Financial Reporting a hard close or a soft
1049 Financial Management General Financial Accounting Not identified Not identified GL 9 Period Close close? Process
1050 Financial Management General Financial Accounting Not identified Not identified GL 9 Period Close How are adjustments to closed periods for Financial Reporting handled? Process
1051 Financial Management General Financial Accounting Not identified Not identified GL 9 Period Open How do you open an accounting period for Financial Reporting? Process
Is the schedule to open an accounting period for Financial Reporting
1052 Financial Management General Financial Accounting Not identified Not identified GL 9 Period Open documented? Process
1053 Financial Management General Financial Accounting Not identified Not identified GL 9 Period Open How long does it take to open an accounting period for Financial Reporting? Process
1054 Financial Management General Financial Accounting Not identified Not identified GL 9 Period Open Financial Reporting? Process
1055 Financial Management General Financial Accounting Not identified Not identified GL 9 Period Open/Close Financial Reporting? Process
1056 Financial Management General Financial Accounting Not identified Not identified GL 9 Period Open/Close for Financial Reporting? Process
1057 Financial Management General Financial Accounting Not identified Not identified GL 9 Open/Close Periods When closing at year end do you use a 13th period? Setup, Process
1058 Financial Management General Financial Accounting Not identified Not identified GL 9 Transactions Do you track journal sources? What types? Setup
1059 Financial Management General Financial Accounting Not identified Not identified GL 9 Transactions Do you track journal categories? What ones? Setup
1060 Financial Management General Financial Accounting Not identified Not identified GL 9 Transactions Do you enter statistical accounts regularly? How often? Process
1061 Financial Management General Financial Accounting Not identified Not identified GL 9 Transactions Do you use batches to enter journals? Setup, Process
1062 Financial Management General Financial Accounting Not identified Not identified GL 9 Transactions Do you reverse journals on a regular basis? Explain. Process
Do you have standard journals that recur with the same accounting
1063 Financial Management General Financial Accounting Not identified Not identified GL 9 Transactions information (but changing amounts)? Provide examples. Setup, Process
Do you have standard journals that recur with the same accounting
1064 Financial Management General Financial Accounting Not identified Not identified GL 9 Transactions information (but the same amounts)? Provide examples. Setup, Process
1065 Financial Management General Financial Accounting Not identified Not identified GL 9 Transactions Do you use control totals when entering journals? Setup, Process
1066 Financial Management General Financial Accounting Not identified Not identified GL 9 Transactions How often do you post journals to your General Ledger balances? Process
1067 Financial Management General Financial Accounting Not identified Not identified GL 9 Transactions What are the procedures you use to post these journals? Process
1068 Financial Management General Financial Accounting Not identified Not identified GL 9 Transactions Who posts the journal batches? Who approves the posting? Process
1069 Financial Management General Financial Accounting Not identified Not identified GL 9 Transactions Do you allow for posting out of balances journals into a suspense account? Setup, Process
1070 Financial Management General Financial Accounting Not identified Not identified GL 9 Transactions Do you have multiple suspense accounts? Setup
1071 Financial Management General Financial Accounting Not identified Not identified GL 9 Transactions Do you have any input documents that you currently use? Process
Do you need to categorize your journals in any way (e.g. by source, accounts
1072 Financial Management General Financial Accounting Not identified Not identified GL 9 Transactions payable, by type, accrual)? How are these categories useful? Setup
1073 Financial Management General Financial Accounting Not identified Not identified GL 9 Transactions Do you need to associate special statistical figures to certain journal entries? Setup, Process
1074 Financial Management General Financial Accounting Not identified Not identified GL 9 Transactions Do you have any audit requirements that might be unique? Process
1075 Financial Management General Financial Accounting Not identified Not identified GL 9 Transactions Do you currently use encumbrance accounting? Setup
What type of authorization does it take to make adjusting entries in prior
1076 Financial Management General Financial Accounting Not identified Not identified GL 9 Transactions periods? Process
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Do these reports have different rounding in $? (i.e. the preliminary report is in
1077 Financial Management General Financial Accounting Not identified Not identified GL 9 Transactions pennies and the final in whole dollars) Setup
What are your intercompany processing requirements (e.g. eliminations,
1078 Financial Management General Financial Accounting Not identified Not identified GL 9 Transactions internal invoices, reporting) Setup, Process
FMGENRLLED
1079 Financial Management General Financial Accounting Not identified Not identified Not module specific G 13 Period Close How do you close an accounting period for Material Handling? Process
FMGENRLLED Is the schedule to close an accounting period for Material Handling
1080 Financial Management General Financial Accounting Not identified Not identified Not module specific G 13 Period Close documented? Process
FMGENRLLED
1081 Financial Management General Financial Accounting Not identified Not identified Not module specific G 13 Period Close How long does it take to close an accounting period for Material Handling? Process
FMGENRLLED
1082 Financial Management General Financial Accounting Not identified Not identified Not module specific G 13 Period Close How long should it take to close an accounting period for Material Handling? Process
FMGENRLLED Is closing an accounting period for Material Handling a hard close or a soft
1083 Financial Management General Financial Accounting Not identified Not identified Not module specific G 13 Period Close close? Process
FMGENRLLED
1084 Financial Management General Financial Accounting Not identified Not identified Not module specific G 13 Period Close How are adjustments to closed periods for Material Handling handled? Process
FMGENRLLED
1085 Financial Management General Financial Accounting Not identified Not identified Not module specific G 13 Period Open How do you open an accounting period for Material Handling? Process
FMGENRLLED Is the schedule to open an accounting period for Material Handling
1086 Financial Management General Financial Accounting Not identified Not identified Not module specific G 13 Period Open documented? Process
FMGENRLLED
1087 Financial Management General Financial Accounting Not identified Not identified Not module specific G 13 Period Open How long does it take to open an accounting period for Material Handling? Process
1088 Financial Management General Financial Accounting Not identified Not identified Not module specific G 13 Period Open Material Handling? Process
1089 Financial Management General Financial Accounting Not identified Not identified Not module specific G 13 Period Open/Close Material Handling? Process
1090 Financial Management General Financial Accounting Not identified Not identified Not module specific G 13 Period Open/Close for Material Handling? Process
Is the schedule to close an accounting period for Quality Management
1091 Financial Management General Financial Accounting Not identified Not identified ALL 14 Period Close documented? Process
1092 Financial Management General Financial Accounting Not identified Not identified ALL 14 Period Close How long does it take to close an accounting period for Quality Management? Process
How long should it take to close an accounting period for Quality
1093 Financial Management General Financial Accounting Not identified Not identified ALL 14 Period Close Management? Process
Is closing an accounting period for Quality Management a hard close or a soft
1094 Financial Management General Financial Accounting Not identified Not identified ALL 14 Period Close close? Process
1095 Financial Management General Financial Accounting Not identified Not identified ALL 14 Period Close How are adjustments to closed periods for Quality Management handled? Process
1096 Financial Management General Financial Accounting Not identified Not identified ALL 14 Period Open How do you open an accounting period for Quality Management? Process
Is the schedule to open an accounting period for Quality Management
1097 Financial Management General Financial Accounting Not identified Not identified ALL 14 Period Open documented? Process
1098 Financial Management General Financial Accounting Not identified Not identified ALL 14 Period Open How long does it take to open an accounting period for Quality Management? Process
1099 Financial Management General Financial Accounting Not identified Not identified ALL 14 Period Open Quality Management? Process
1100 Financial Management General Financial Accounting Not identified Not identified ALL 14 Period Open/Close Quality Management? Process
1101 Financial Management General Financial Accounting Not identified Not identified ALL 14 Period Open/Close for Quality Management? Process
FMGENRLLED
1102 Financial Management General Financial Accounting Not identified Not identified ALL G 16 Period Close How do you close an accounting period for Inventory Accuracy? Process
FMGENRLLED Is the schedule to close an accounting period for Inventory Accuracy
1103 Financial Management General Financial Accounting Not identified Not identified ALL G 16 Period Close documented? Process
FMGENRLLED
1104 Financial Management General Financial Accounting Not identified Not identified ALL G 16 Period Close How long does it take to close an accounting period for Inventory Accuracy? Process
FMGENRLLED How long should it take to close an accounting period for Inventory
1105 Financial Management General Financial Accounting Not identified Not identified ALL G 16 Period Close Accuracy? Process
FMGENRLLED Is closing an accounting period for Inventory Accuracy a hard close or a soft
1106 Financial Management General Financial Accounting Not identified Not identified ALL G 16 Period Close close? Process
FMGENRLLED
1107 Financial Management General Financial Accounting Not identified Not identified ALL G 16 Period Close How are adjustments to closed periods for Inventory Accuracy handled? Process
FMGENRLLED
1108 Financial Management General Financial Accounting Not identified Not identified ALL G 16 Period Open How do you open an accounting period for Inventory Accuracy? Process
FMGENRLLED Is the schedule to open an accounting period for Inventory Accuracy
1109 Financial Management General Financial Accounting Not identified Not identified ALL G 16 Period Open documented? Process
FMGENRLLED
1110 Financial Management General Financial Accounting Not identified Not identified ALL G 16 Period Open How long does it take to open an accounting period for Inventory Accuracy? Process
1111 Financial Management General Financial Accounting Not identified Not identified ALL G 16 Period Open Inventory Accuracy? Process
1112 Financial Management General Financial Accounting Not identified Not identified ALL G 16 Period Open/Close Inventory Accuracy? Process
1113 Financial Management General Financial Accounting Not identified Not identified ALL G 16 Period Open/Close for Inventory Accuracy? Process
1114 Financial Management General Financial Accounting Not identified Not identified ALL 17 Period Close How do you close an accounting period for Costing? Process
1115 Financial Management General Financial Accounting Not identified Not identified ALL 17 Period Close Is the schedule to close an accounting period for Costing documented? Process
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1116 Financial Management General Financial Accounting Not identified Not identified ALL 17 Period Close How long does it take to close an accounting period for Costing? Process
1117 Financial Management General Financial Accounting Not identified Not identified ALL 17 Period Close How long should it take to close an accounting period for Costing? Process
1118 Financial Management General Financial Accounting Not identified Not identified ALL 17 Period Close Is closing an accounting period for Costing a hard close or a soft close? Process
1119 Financial Management General Financial Accounting Not identified Not identified ALL 17 Period Close How are adjustments to closed periods for Costing handled? Process
1120 Financial Management General Financial Accounting Not identified Not identified ALL 17 Period Open How do you open an accounting period for Costing? Process
1121 Financial Management General Financial Accounting Not identified Not identified ALL 17 Period Open Is the schedule to open an accounting period for Costing documented? Process
1122 Financial Management General Financial Accounting Not identified Not identified ALL 17 Period Open How long does it take to open an accounting period for Costing? Process
1123 Financial Management General Financial Accounting Not identified Not identified ALL 17 Period Open Costing? Process
1124 Financial Management General Financial Accounting Not identified Not identified ALL 17 Period Open/Close Costing? Process
1125 Financial Management General Financial Accounting Not identified Not identified ALL 17 Period Open/Close for Costing? Process
1126 Financial Management General Financial Accounting Not identified Not identified INV, WIP 17 Period Close How do you measure the time it takes to close your accounting period? Metric
How do you measure the labor resources involved to close your accounting
1127 Financial Management General Financial Accounting Not identified Not identified INV, WIP 17 Period Close period? Metric
1128 Financial Management General Financial Accounting Not identified Not identified COST, INV, WIP 17 Period Close How long does it take to close your accounting period? Performance
1129 Financial Management General Financial Accounting Not identified Not identified ALL 19 Period Close How do you close an accounting period for Order Placement? Process
Is the schedule to close an accounting period for Order Placement
1131 Financial Management General Financial Accounting Not identified Not identified ALL 19 Period Close How long does it take to close an accounting period for Order Placement? Process
1132 Financial Management General Financial Accounting Not identified Not identified ALL 19 Period Close How long should it take to close an accounting period for Order Placement? Process
Is closing an accounting period for Order Placement a hard close or a soft
1134 Financial Management General Financial Accounting Not identified Not identified ALL 19 Period Close How are adjustments to closed periods for Order Placement handled? Process
1135 Financial Management General Financial Accounting Not identified Not identified ALL 19 Period Open How do you open an accounting period for Order Placement? Process
Is the schedule to open an accounting period for Order Placement
1137 Financial Management General Financial Accounting Not identified Not identified ALL 19 Period Open How long does it take to open an accounting period for Order Placement? Process
1138 Financial Management General Financial Accounting Not identified Not identified ALL 19 Period Open Order Placement? Process
1139 Financial Management General Financial Accounting Not identified Not identified ALL 19 Period Open/Close Order Placement? Process
1140 Financial Management General Financial Accounting Not identified Not identified ALL 19 Period Open/Close for Order Placement? Process
1141 Financial Management General Financial Accounting Not identified Not identified ALL 20 Period Close How do you close an accounting period for Order Fulfillment? Process
Is the schedule to close an accounting period for Order Fulfillment
1143 Financial Management General Financial Accounting Not identified Not identified ALL 20 Period Close How long does it take to close an accounting period for Order Fulfillment? Process
1144 Financial Management General Financial Accounting Not identified Not identified ALL 20 Period Close How long should it take to close an accounting period for Order Fulfillment? Process
Is closing an accounting period for Order Fulfillment a hard close or a soft
1146 Financial Management General Financial Accounting Not identified Not identified ALL 20 Period Close How are adjustments to closed periods for Order Fulfillment handled? Process
1147 Financial Management General Financial Accounting Not identified Not identified ALL 20 Period Open How do you open an accounting period for Order Fulfillment? Process
Is the schedule to open an accounting period for Order Fulfillment
1149 Financial Management General Financial Accounting Not identified Not identified ALL 20 Period Open How long does it take to open an accounting period for Order Fulfillment? Process
1150 Financial Management General Financial Accounting Not identified Not identified ALL 20 Period Open Order Fulfillment? Process
1151 Financial Management General Financial Accounting Not identified Not identified ALL 20 Period Open/Close Order Fulfillment? Process
1152 Financial Management General Financial Accounting Not identified Not identified ALL 20 Period Open/Close for Order Fulfillment? Process
1153 Financial Management General Financial Accounting Not identified Not identified ALL 21 Period Close How do you close an accounting period for Customer Returns ? Process
Is the schedule to close an accounting period for Customer Returns
1155 Financial Management General Financial Accounting Not identified Not identified ALL 21 Period Close How long does it take to close an accounting period for Customer Returns ? Process
How long should it take to close an accounting period for Customer
1156 Financial Management General Financial Accounting Not identified Not identified ALL 21 Period Close Returns ? Process
Is closing an accounting period for Customer Returns a hard close or a soft
1158 Financial Management General Financial Accounting Not identified Not identified ALL 21 Period Close How are adjustments to closed periods for Customer Returns handled? Process
1159 Financial Management General Financial Accounting Not identified Not identified ALL 21 Period Open How do you open an accounting period for Customer Returns ? Process
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Is the schedule to open an accounting period for Customer Returns
1161 Financial Management General Financial Accounting Not identified Not identified ALL 21 Period Open How long does it take to open an accounting period for Customer Returns ? Process
1162 Financial Management General Financial Accounting Not identified Not identified ALL 21 Period Open Customer Returns ? Process
1163 Financial Management General Financial Accounting Not identified Not identified ALL 21 Period Open/Close Customer Returns ? Process
1164 Financial Management General Financial Accounting Not identified Not identified ALL 21 Period Open/Close for Customer Returns ? Process
1165 Financial Management General Financial Accounting Not identified Not identified ALL 1174 24 Period Close How do you close an accounting period for Sales and Marketing? Process
Is the schedule to close an accounting period for Sales and Marketing
1166 Financial Management General Financial Accounting Not identified Not identified ALL 1174 24 Period Close documented? Process
1167 Financial Management General Financial Accounting Not identified Not identified ALL 1174 24 Period Close How long does it take to close an accounting period for Sales and Marketing? Process
How long should it take to close an accounting period for Sales and
1168 Financial Management General Financial Accounting Not identified Not identified ALL 1174 24 Period Close Marketing? Process
Is closing an accounting period for Sales and Marketing a hard close or a soft
1169 Financial Management General Financial Accounting Not identified Not identified ALL 1174 24 Period Close close? Process
1170 Financial Management General Financial Accounting Not identified Not identified ALL 1174 24 Period Close How are adjustments to closed periods for Sales and Marketing handled? Process
1171 Financial Management General Financial Accounting Not identified Not identified ALL 1174 24 Period Open How do you open an accounting period for Sales and Marketing? Process
Is the schedule to open an accounting period for Sales and Marketing
1172 Financial Management General Financial Accounting Not identified Not identified ALL 1174 24 Period Open documented? Process
1173 Financial Management General Financial Accounting Not identified Not identified ALL 1174 24 Period Open How long does it take to open an accounting period for Sales and Marketing? Process
1174 Financial Management General Financial Accounting Not identified Not identified ALL 1174 24 Period Open Sales and Marketing? Process
1175 Financial Management General Financial Accounting Not identified Not identified ALL 1174 24 Period Open/Close Sales and Marketing? Process
1176 Financial Management General Financial Accounting Not identified Not identified ALL 1174 24 Period Open/Close for Sales and Marketing? Process
1177 Financial Management General Financial Accounting Not identified Not identified HR 26 Period Close How do you close an accounting period for Human Resources? Process
Is the schedule to close an accounting period for Human Resources
1178 Financial Management General Financial Accounting Not identified Not identified HR 26 Period Close documented? Process
1179 Financial Management General Financial Accounting Not identified Not identified HR 26 Period Close How long does it take to close an accounting period for Human Resources? Process
1180 Financial Management General Financial Accounting Not identified Not identified HR 26 Period Close How long should it take to close an accounting period for Human Resources? Process
Is closing an accounting period for Human Resources a hard close or a soft
1181 Financial Management General Financial Accounting Not identified Not identified HR 26 Period Close close? Process
1182 Financial Management General Financial Accounting Not identified Not identified HR 26 Period Close How are adjustments to closed periods for Human Resources handled? Process
1183 Financial Management General Financial Accounting Not identified Not identified HR 26 Period Open How do you open an accounting period for Human Resources? Process
Is the schedule to open an accounting period for Human Resources
1184 Financial Management General Financial Accounting Not identified Not identified HR 26 Period Open documented? Process
1185 Financial Management General Financial Accounting Not identified Not identified HR 26 Period Open How long does it take to open an accounting period for Human Resources? Process
1186 Financial Management General Financial Accounting Not identified Not identified HR 26 Period Open Human Resources? Process
1187 Financial Management General Financial Accounting Not identified Not identified HR 26 Period Open/Close Human Resources? Process
1188 Financial Management General Financial Accounting Not identified Not identified HR 26 Period Open/Close for Human Resources? Process
1189 Financial Management General Financial Accounting Not identified Not identified PAY 27 Period Close How do you close an accounting period for Payroll? Process
1190 Financial Management General Financial Accounting Not identified Not identified PAY 27 Period Close Is the schedule to close an accounting period for Payroll documented? Process
1191 Financial Management General Financial Accounting Not identified Not identified PAY 27 Period Close How long does it take to close an accounting period for Payroll? Process
1192 Financial Management General Financial Accounting Not identified Not identified PAY 27 Period Close How long should it take to close an accounting period for Payroll? Process
1193 Financial Management General Financial Accounting Not identified Not identified PAY 27 Period Close Is closing an accounting period for Payroll a hard close or a soft close? Process
1194 Financial Management General Financial Accounting Not identified Not identified PAY 27 Period Close How are adjustments to closed periods for Payroll handled? Process
1195 Financial Management General Financial Accounting Not identified Not identified PAY 27 Period Open How do you open an accounting period for Payroll? Process
1196 Financial Management General Financial Accounting Not identified Not identified PAY 27 Period Open Is the schedule to open an accounting period for Payroll documented? Process
1197 Financial Management General Financial Accounting Not identified Not identified PAY 27 Period Open How long does it take to open an accounting period for Payroll? Process
1198 Financial Management General Financial Accounting Not identified Not identified PAY 27 Period Open Payroll? Process
1199 Financial Management General Financial Accounting Not identified Not identified PAY 27 Period Open/Close Payroll? Process
1200 Financial Management General Financial Accounting Not identified Not identified PAY 27 Period Open/Close for Payroll? Process
FMGENRLLED
1201 Financial Management General Financial Accounting Not identified Not identified PA G 28 Period Close How do you close an accounting period for Projects? Process
FMGENRLLED
1202 Financial Management General Financial Accounting Not identified Not identified PA G 28 Period Close Is the schedule to close an accounting period for Projects documented? Process
486152650.xlsx Page 31
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FMGENRLLED
1203 Financial Management General Financial Accounting Not identified Not identified PA G 28 Period Close How long does it take to close an accounting period for Projects? Process
FMGENRLLED
1204 Financial Management General Financial Accounting Not identified Not identified PA G 28 Period Close How long should it take to close an accounting period for Projects? Process
FMGENRLLED
1205 Financial Management General Financial Accounting Not identified Not identified PA G 28 Period Close Is closing an accounting period for Projects a hard close or a soft close? Process
FMGENRLLED
1206 Financial Management General Financial Accounting Not identified Not identified PA G 28 Period Close How are adjustments to closed periods for Projects handled? Process
FMGENRLLED
1207 Financial Management General Financial Accounting Not identified Not identified PA G 28 Period Open How do you open an accounting period for Projects? Process
FMGENRLLED
1208 Financial Management General Financial Accounting Not identified Not identified PA G 28 Period Open Is the schedule to open an accounting period for Projects documented? Process
FMGENRLLED
1209 Financial Management General Financial Accounting Not identified Not identified PA G 28 Period Open How long does it take to open an accounting period for Projects? Process
1210 Financial Management General Financial Accounting Not identified Not identified PA G 28 Period Open Projects? Process
1211 Financial Management General Financial Accounting Not identified Not identified PA G 28 Period Open/Close Projects? Process
1212 Financial Management General Financial Accounting Not identified Not identified PA G 28 Period Open/Close for Projects? Process
FMGENRLLED
1213 Financial Management General Financial Accounting Not identified Not identified PA G 28 Open/Close Periods Do your project periods differ from your accounting periods? Set Up
FMGENRLLED Are there separate procedures necessary to open, close, and maintain
1214 Financial Management General Financial Accounting Not identified Not identified PA G 28 Open/Close Periods project periods which are different from accounting periods? Process
FMGENRLLED
1215 Financial Management General Financial Accounting Not identified Not identified AR, GL, PA G 28 Open/Close Periods How are adjustments to closed periods handled? Process
FMGENRLLED
1216 Financial Management General Financial Accounting Not identified Not identified AP, PA G 28 Project Set Up Do you use outside vendors in your project work? Process
FMGENRLLED
1217 Financial Management General Financial Accounting Not identified Not identified PA G 28 Project Set Up Are project numbers system generated or manually entered? Set Up
FMGENRLLED
1218 Financial Management General Financial Accounting Not identified Not identified PA G 28 Project Set Up Are different organizations responsible for different projects? Process
FMGENRLLED
1219 Financial Management General Financial Accounting Not identified Not identified PA G 28 Project Set Up Does your company manage different types of projects? What are they? Set Up
FMGENRLLED
1220 Financial Management General Financial Accounting Not identified Not identified PA G 28 Project Set Up How many different project types does it manage? Metric
FMGENRLLED To what degree does client management influence the volume and type of
1221 Financial Management General Financial Accounting Not identified Not identified PA G 28 Project Set Up work a customer seeks? Process
FMGENRLLED
1222 Financial Management General Financial Accounting Not identified Not identified PA G 28 Project Set Up Do you complete work for public or private sector entities? Process
FMGENRLLED
1223 Financial Management General Financial Accounting Not identified Not identified PA G 28 Project Set Up Do you define a Work Breakdown Structure (WBS) for each project? Set UP, Process
FMGENRLLED
1224 Financial Management General Financial Accounting Not identified Not identified PA G 28 Project Set Up How many tasks are included in a typical WBS? Metric
FMGENRLLED
1225 Financial Management General Financial Accounting Not identified Not identified PA G 28 Project Set Up What tasks are involved in a typical WBS? Set Up
FMGENRLLED
1226 Financial Management General Financial Accounting Not identified Not identified PA G 28 Project Set Up Do you assign roles or responsibilities to employees for each project? Set UP, Process
FMGENRLLED
1227 Financial Management General Financial Accounting Not identified Not identified PA G 28 Project Set Up How many different roles are there for each project? Metric
FMGENRLLED
1228 Financial Management General Financial Accounting Not identified Not identified PA G 28 Project Set Up What are the roles for each project? Set Up
FMGENRLLED
1229 Financial Management General Financial Accounting Not identified Not identified PA G 28 Project Set Up Do you classify projects by sector, industry, or other category? Set UP, Process
FMGENRLLED
1230 Financial Management General Financial Accounting Not identified Not identified PA G 28 Project Set Up How many different classifications are there for project types? Metric
FMGENRLLED
1231 Financial Management General Financial Accounting Not identified Not identified PA G 28 Project Set Up What are the classifications for project types? Set Up
FMGENRLLED Do you employ controls (dates, expense type, etc.) to restrict charges to a
1232 Financial Management General Financial Accounting Not identified Not identified PA G 28 Project Set Up project? Set UP, Process
FMGENRLLED How many different control types to restrict charges to a project do you
1233 Financial Management General Financial Accounting Not identified Not identified PA G 28 Project Set Up employ? Metric
FMGENRLLED
1234 Financial Management General Financial Accounting Not identified Not identified PA G 28 Project Set Up What are the control types to restrict charges to a project? Set Up
FMGENRLLED What are the project budget variables you track when monitoring project
1235 Financial Management General Financial Accounting Not identified Not identified PA G 28 Project Set Up performance? Process
FMGENRLLED Do you use project budgets/plans for anticipated revenue, as well as cost, to
1236 Financial Management General Financial Accounting Not identified Not identified PA G 28 Project Set Up track project performance? Process
FMGENRLLED
1237 Financial Management General Financial Accounting Not identified Not identified PA G 28 Project Set Up Do you budget revenues and costs at different or the same levels of detail? Process
FMGENRLLED
1238 Financial Management General Financial Accounting Not identified Not identified PA G 28 Project Set Up Do you validate project funding during preparation of the budget? Process
FMGENRLLED
1239 Financial Management General Financial Accounting Not identified Not identified PA G 28 Project Set Up What are your categories of projects? (Direct, Indirect, Capital, Expense, etc.) Set Up
486152650.xlsx Page 32
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FMGENRLLED
1240 Financial Management General Financial Accounting Not identified Not identified PA G 28 Project Set Up What types of work or service do tasks represent? Set Up
FMGENRLLED
1241 Financial Management General Financial Accounting Not identified Not identified PA G 28 Project Set Up What type of Work Breakdown Structure do you use? Process
FMGENRLLED
1242 Financial Management General Financial Accounting Not identified Not identified PA G 28 Project Set Up What is the maximum number of levels in the WBS? Metric
FMGENRLLED
1243 Financial Management General Financial Accounting Not identified Not identified PA G 28 Project Set Up What is the maximum number of tasks in a project? Metric
FMGENRLLED
1244 Financial Management General Financial Accounting Not identified Not identified PA G 28 Project Set Up Please provide a sample WBS. Set Up
FMGENRLLED
1245 Financial Management General Financial Accounting Not identified Not identified PA G 28 Project Set Up How are Work Breakdown Structures generated? Process
FMGENRLLED
1246 Financial Management General Financial Accounting Not identified Not identified PA G 28 Project Set Up Do you use templates for repetitive projects? Set Up
FMGENRLLED
1247 Financial Management General Financial Accounting Not identified Not identified PA G 28 Project Set Up How many customers per project? Metric
FMGENRLLED
1248 Financial Management General Financial Accounting Not identified Not identified PA G 28 Project Set Up Are projects funded? Set Up
FMGENRLLED
1249 Financial Management General Financial Accounting Not identified Not identified PA G 28 Project Set Up How is funding recorded? Process
FMGENRLLED
1250 Financial Management General Financial Accounting Not identified Not identified PA G 28 Project Set Up What project status do you use? Metric
FMGENRLLED
1251 Financial Management General Financial Accounting Not identified Not identified PA G 28 Project Set Up How are projects approved for setup, charges, revenue, invoicing? Process
FMGENRLLED
1252 Financial Management General Financial Accounting Not identified Not identified PA G 28 Project Set Up What is the project life cycle? Set Up
FMGENRLLED
1253 Financial Management General Financial Accounting Not identified Not identified PA G 28 Project Set Up How are projects initiated? Process
FMGENRLLED
1254 Financial Management General Financial Accounting Not identified Not identified PA G 28 Project Set Up Do you have indirect projects? Metric
FMGENRLLED
1255 Financial Management General Financial Accounting Not identified Not identified PA G 28 Project Set Up At what WBS level are cost and revenue budgeted? Set Up
FMGENRLLED
1256 Financial Management General Financial Accounting Not identified Not identified PA G 28 Project Set Up Do you budget by type of expenditure? Set Up
FMGENRLLED
1257 Financial Management General Financial Accounting Not identified Not identified PA G 28 Project Set Up What budget versions do you maintain? Set Up
FMGENRLLED
1258 Financial Management General Financial Accounting Not identified Not identified PA G 28 Project Set Up What type of controls do you have on budgets? Process
FMGENRLLED
1259 Financial Management General Financial Accounting Not identified Not identified PA G 28 Project Set Up How are budget changes handled? Process
FMGENRLLED
1260 Financial Management General Financial Accounting Not identified Not identified PA G 28 Project Set Up Are hard limits on budgets enforced? Metric
FMGENRLLED
1261 Financial Management General Financial Accounting Not identified Not identified PA G 28 Project Set Up Do budgets include burdens? Metric
FMGENRLLED
1262 Financial Management General Financial Accounting Not identified Not identified PA G 28 Project Set Up Do you record customer contracts in the project accounting system? Set Up
1263 Financial Management General Financial Accounting Not identified Define Project types PA Project Set Up Do you use Microsoft Projects? (If yes, Oracle Project Connect required.) Set Up
Do you build assets for internal use? Do you track the construction of these
1264 Financial Management General Financial Accounting Not identified Define Project types PA Project Set Up assets as projects? Set Up
1265 Financial Management General Financial Accounting Not identified Define Project types PA Project Set Up Do you create projects for internal or non-billable projects? Set Up
Do you have a need to redirect organization or employee cost from an
1266 Financial Management General Financial Accounting Not identified Not identified PA Project Set Up "owning" organization to a "project" organization? Set Up, Process
1267 Financial Management General Financial Accounting Not identified Not identified PA Project Set Up Do you have any unusual, or customer specific, billing cycles? Setup, Process
1268 Financial Management General Financial Accounting Not identified Not identified PA Time & Expense Entry Does the employee cost rate in Projects differ from the HR salary/wage rate? Setup, Process
FMGENRLLED
1269 Financial Management General Financial Accounting Not identified Not identified AP, PA, PO G 28 Project Tracking Do you track "Committed" as well as "Actual" costs for projects? Process
FMGENRLLED What are the components/sources (requisitions, purchase orders, pending
1270 Financial Management General Financial Accounting Not identified Not identified AP, PA, PO G 28 Project Tracking invoices, etc.) of a projects’ Committed costs? Set UP, Process
FMGENRLLED
1271 Financial Management General Financial Accounting Not identified Not identified AP, GL, PA, PO G 28 Project Tracking Do you allocate or attribute overhead costs to projects? Process
FMGENRLLED To what degree does your company track activities, costs, and revenues for
1272 Financial Management General Financial Accounting Not identified Not identified PA G 28 Project Tracking "Services," performed for and reimbursed by a customer? Process
FMGENRLLED
1273 Financial Management General Financial Accounting Not identified Not identified PA G 28 Project Tracking Explain the technique(s) (burdening rates, cost multipliers, etc.) that you use. Set UP, Process
Does your organization track shared resources, (i. e., employee from Group
FMGENRLLED A works on a project managed by Group B) with respect to revenue and
1274 Financial Management General Financial Accounting Not identified Not identified PA, HR G 28 Project Tracking cost? Process
FMGENRLLED
1275 Financial Management General Financial Accounting Not identified Not identified PA G 28 Project Tracking Are contracts used to fund multiple projects/tasks? Set Up
FMGENRLLED
1276 Financial Management General Financial Accounting Not identified Not identified PA G 28 Project Set Up Please provide a sample of a project budget. Performance
FMGENRLLED
1277 Financial Management General Financial Accounting Not identified Not identified PA G 28 Project Set Up Do you use time-phased budgets? Performance
486152650.xlsx Page 33
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OBM Row Process
1278 Financial Management General Financial Accounting Not identified Not identified PA 29 Maintenance How do you maintain your Project Billing data? Process
1279 Financial Management General Financial Accounting Not identified Not identified PA 29 Maintenance How do you audit your Project Billing data? Process
1280 Financial Management General Financial Accounting Not identified Not identified PA 29 Other Which operations/processes do you want to streamline for Project Billing? Process
1281 Financial Management General Financial Accounting Not identified Not identified PA 29 Other Which operations/processes do you want to eliminate for Project Billing? Process
Are there any time-intensive Project Billing operations/processes that need to
1282 Financial Management General Financial Accounting Not identified Not identified PA 29 Other be addressed? Process
1283 Financial Management General Financial Accounting Not identified Not identified PA 29 Reporting What business performance statistics do you monitor for Project Billing? Process
What are your Project Billing reporting requirements with respect to functional
1284 Financial Management General Financial Accounting Not identified Not identified PA 29 Reporting vs. foreign currencies? Setup, Process
What are your Project Billing reporting requirements with respect to summary
1285 Financial Management General Financial Accounting Not identified Not identified PA 29 Reporting or detail formats? Obtain report listing. Setup, Process
What reports do you currently generate to meet your Project Billing reporting
requirements? Provide examples of each. Include source (could be manual),
1286 Financial Management General Financial Accounting Not identified Not identified PA 29 Reporting user, frequency, number of copies. Setup, Process
Is there any Project Billing reporting requirement that your current set of
1287 Financial Management General Financial Accounting Not identified Not identified PA 29 Reporting reports does not meet? Setup
Are Project Billing reports standard across multiple Sets of Books, for
1288 Financial Management General Financial Accounting Not identified Not identified PA 29 Reporting example, subsidiaries? Setup
Are Project Billing reports standard across multiple levels within a Set of
1289 Financial Management General Financial Accounting Not identified Not identified PA 29 Reporting Books, i e., divisions? Setup
What account codes and/or descriptions are required on Project Billing
1290 Financial Management General Financial Accounting Not identified Not identified PA 29 Reporting reports? Setup
Do you provide a "key" of content/information somewhere on the Project
1291 Financial Management General Financial Accounting Not identified Not identified PA 29 Reporting Billing report? Setup
What Project Billing reports are grouped together on a regular basis and
1292 Financial Management General Financial Accounting Not identified Not identified PA 29 Reporting printed in one print run? Setup, Process
1293 Financial Management General Financial Accounting Not identified Not identified PA 29 Reporting Who receives a copy of the Project Billing reports? Process
What is the criteria for determining who should receive a copy of any Project
1294 Financial Management General Financial Accounting Not identified Not identified PA 29 Reporting Billing report? Process
1295 Financial Management General Financial Accounting Not identified Not identified PA 29 Reporting How do you update a Project Billing report’s distribution list? Process
Is the process to update a Project Billing report’s distribution list
1296 Financial Management General Financial Accounting Not identified Not identified PA 29 Reporting documented? Process
1297 Financial Management General Financial Accounting Not identified Not identified PA 29 Reporting How long does it take to update a Project Billing report’s distribution list? Process
1298 Financial Management General Financial Accounting Not identified Not identified PA 29 Reporting How long should it take to update a Project Billing report’s distribution list? Process
Who performs the tasks associated with updating a Project Billing report’s
1299 Financial Management General Financial Accounting Not identified Not identified PA 29 Reporting distribution list? Process
1300 Financial Management General Financial Accounting Not identified Not identified PA 29 Reporting location printing for Project Billing reports? Setup, Process
Do some of these Project Billing reports belong in report sets? Do you have
1301 Financial Management General Financial Accounting Not identified Not identified PA 29 Reporting a group of reports which are always run together? Setup
Process,
1302 Financial Management General Financial Accounting Not identified Not identified PA 29 Reporting Do the separate business units run their own Project Billing reports? Performance
What type of printers do you run Project Billing reports (including checks,
1303 Financial Management General Financial Accounting Not identified Not identified PA 29 Reporting purchase orders etc.) on? Where are they located? Setup, Performance
1304 Financial Management General Financial Accounting Not identified Not identified PA 29 Reporting Do you run Project Billing reports for different companies or cost centers? Process
Do you have security requirements on who can enter data for Project Billing?
1305 Financial Management General Financial Accounting Not identified Not identified PA 29 Security (e.g. by company? by cost center?) Process
Do you have security reports on who can run Project Billing reports? (by
1306 Financial Management General Financial Accounting Not identified Not identified PA 29 Security company, by cost center etc.) Setup, Process
1307 Financial Management General Financial Accounting Not identified Not identified PA 29 Security Will there need to be terminal security for Project Billing? Setup
1308 Financial Management General Financial Accounting Not identified Not identified PA 29 Security Do you run security reports on a regular basis for Project Billing? Process
1309 Financial Management General Financial Accounting Not identified Not identified PA 29 Security Project Billing? Process
1310 Financial Management General Financial Accounting Not identified Not identified PA 29 Security for Project Billing? Setup, Process
Do you review requirements for validation rules, allowing certain Project
1311 Financial Management General Financial Accounting Not identified Not identified PA 29 Validation Billing accounts to be valid with only certain other values. Setup
1312 Financial Management General Financial Accounting Not identified Not identified AR, GL, PA 29 Collections Do you monitor project receivables agings and/or collections effectiveness? Process
Do you monitor project receivables agings and/or collections effectiveness by
1313 Financial Management General Financial Accounting Not identified Not identified AR, GL, PA 29 Collections manager? Process
1314 Financial Management General Financial Accounting Not identified Not identified AR, GL, PA 29 Collections customer? Process
1315 Financial Management General Financial Accounting Not identified Not identified AR, GL, PA 29 Collections organization? Process
1316 Financial Management General Financial Accounting Not identified Not identified AR 29 Customers How do you group your customers for credit limits, credit checks? Process
1317 Financial Management General Financial Accounting Not identified Not identified AR 29 Customers How do you group your customers for statements? Process
1318 Financial Management General Financial Accounting Not identified Not identified AR 29 Customers How do you group your customers for interest charges for late payments? Process
1319 Financial Management General Financial Accounting Not identified Not identified AR 29 Customers How do you group your customers for payment rules? Process
486152650.xlsx Page 34
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OBM Row Process
1320 Financial Management General Financial Accounting Not identified Not identified AR 29 Customers How many project customers do you have? Metric
1321 Financial Management General Financial Accounting Not identified Not identified AR 29 Customers Do you send customers statements? Process
1322 Financial Management General Financial Accounting Not identified Not identified AR 29 Customers change based upon the status of their accounts? Process
1323 Financial Management General Financial Accounting Not identified Not identified AR Other Provide an overview of AR cash receipt processing. Process
1324 Financial Management General Financial Accounting Not identified Not identified AR Other Are cash receipt procedures documented? Process
1325 Financial Management General Financial Accounting Not identified Not identified AR Other Should any of the procedures be changed, streamlined or eliminated? Process
1326 Financial Management General Financial Accounting Not identified Not identified AR 29 Other Do you ever adjust receivables? Process
1327 Financial Management General Financial Accounting Not identified Not identified AR 29 Other How do you adjust receivables? Process
1328 Financial Management General Financial Accounting Not identified Not identified AR 29 Other Do you limit the amounts when adjusting receivables? Process
1329 Financial Management General Financial Accounting Not identified Not identified AR 29 Other Do you receive deposits and/or prepayments? Process
How do you determine whether indirect labor costs, such as overhead, are
1330 Financial Management General Financial Accounting Not identified Not identified GL, PA 29 Performance Monitoring actually recovered through your billing practice? Process
How do you determine whether the costs of non-labor assets are recovered
1331 Financial Management General Financial Accounting Not identified Not identified PA 29 Performance Monitoring with bill rates or mark-ups? Process
1332 Financial Management General Financial Accounting Not identified Not identified AR 29 Project Billing Typically, how many project-related payments do you receive a month? Metric
1333 Financial Management General Financial Accounting Not identified Not identified PA 29 Project Billing Does your company manage contract projects? Process
How many different contract project types, (i.e., billing method type) does
1334 Financial Management General Financial Accounting Not identified Not identified PA 29 Project Billing your company manage? Metric
1335 Financial Management General Financial Accounting Not identified Not identified PA 29 Project Billing What different contract types does your company manage? Setup
To what degree does client management influence customer billing
1336 Financial Management General Financial Accounting Not identified Not identified PA 29 Project Billing arrangements? Process
1337 Financial Management General Financial Accounting Not identified Not identified PA 29 Project Billing Do you maintain standard bill rate schedules? Setup, Process
1338 Financial Management General Financial Accounting Not identified Not identified PA 29 Project Billing How many different schedules bill rate schedules are there? Metric
1339 Financial Management General Financial Accounting Not identified Not identified PA 29 Project Billing What are the schedule types (i. e., employee, job title, non-labor resources)? Setup
1340 Financial Management General Financial Accounting Not identified Not identified PA Project Billing Do any project billings involve retainage? Setup, Process
Do you track distinct customer contact types, (i.e., billing shipping, technical,
1341 Financial Management General Financial Accounting Not identified Not identified PA 29 Project Billing etc.)? Process
1342 Financial Management General Financial Accounting Not identified Not identified PA 29 Project Billing How many different customer contact types does your company track? Metric
1343 Financial Management General Financial Accounting Not identified Not identified PA 29 Project Billing What are the different customer contact types? Setup
1344 Financial Management General Financial Accounting Not identified Not identified PA 29 Project Billing Do you ever perform one project for multiple customers? Process
1345 Financial Management General Financial Accounting Not identified Not identified PA 29 Project Billing Do you employ multiple billing methods? Process
1346 Financial Management General Financial Accounting Not identified Not identified PA 29 Project Billing How many different billing methods do you employ? Metric
1347 Financial Management General Financial Accounting Not identified Not identified PA 29 Project Billing What are the different billing methods you employ? Setup
Do you ever use one method to bill customers and a different to accrue
1348 Financial Management General Financial Accounting Not identified Not identified PA 29 Project Billing revenue, for the same project? Process
What are the control types employed to restrict billable and non-billable
1349 Financial Management General Financial Accounting Not identified Not identified PA 29 Project Billing charges to a project? Setup
1350 Financial Management General Financial Accounting Not identified Not identified AR 29 Project Billing Do you use standard invoice lines with default accounting information? Setup, Process
1351 Financial Management General Financial Accounting Not identified Not identified AR, GL 29 Project Billing Do you have any subsidiaries that bill customers in a foreign currency? Process
Are there any other foreign currency issues regarding invoices and/or
1352 Financial Management General Financial Accounting Not identified Not identified AR, GL 29 Project Billing payments? Process
1353 Financial Management General Financial Accounting Not identified Not identified AR 29 Project Billing What type of payment terms do you provide? Setup
1354 Financial Management General Financial Accounting Not identified Not identified AR 29 Project Billing Do you allow split payment terms? Setup
1355 Financial Management General Financial Accounting Not identified Not identified AR 29 Project Billing Do you allow discount payment terms? Setup
1356 Financial Management General Financial Accounting Not identified Not identified AR Sales How do you maintain and assign salespeople to customers? Process, Setup
1357 Financial Management General Financial Accounting Not identified Not identified AR Sales Do you track Sales Territory Information? Process
How is Sales Territory Information for tracking purposes derived? (i.e.
1358 Financial Management General Financial Accounting Not identified Not identified AR Sales customer, salesperson etc.) Process
1359 Financial Management General Financial Accounting Not identified Not identified AR Sales What are the milestones of your sales order cycle? Process
1360 Financial Management General Financial Accounting Not identified Not identified AR, OE Sales Does your sales order cycle involve product shipment? Setup, Process
If your sales order cycle involves product shipment, how do you manage
1361 Financial Management General Financial Accounting Not identified Not identified AR, OE Sales partial shipments and resulting backorders? Setup, Process
Do you maintain mandatory and/or optional reviews in your orders cycle for
1362 Financial Management General Financial Accounting Not identified Not identified AR Sales credit risk, legal compliance, and/or other approvals? Process
Do you use standard item codes with default pricing and default accounting
1363 Financial Management General Financial Accounting Not identified Not identified AR, OE Sales information? Setup, Process
1364 Financial Management General Financial Accounting Not identified Not identified AR, GL, OE Sales Do you enter orders in batches? Process
1365 Financial Management General Financial Accounting Not identified Not identified AR, GL, OE Sales How are batch orders defined? Setup
1366 Financial Management General Financial Accounting Not identified Not identified AR, GL, OE Sales Do you use batch controls, such as counts and amounts? Process
1367 Financial Management General Financial Accounting Not identified Not identified AR, GL, OE Sales Do you have customers who order for other customers? Process
1368 Financial Management General Financial Accounting Not identified Not identified AR, OE Sales How do you handle orders without shipment information? Process
1369 Financial Management General Financial Accounting Not identified Not identified AR, OE Sales How do you handle orders from unknown customers? Process
1370 Financial Management General Financial Accounting Not identified Not identified AR, GL, OE Sales What are your policies and procedures about adjusting orders? Process
1371 Financial Management General Financial Accounting Not identified Not identified AR, GL, OE Sales What are your policies and procedures about canceling orders? Process
1372 Financial Management General Financial Accounting Not identified Not identified AR, GL, OE Sales How often do you adjust orders? Metric
1373 Financial Management General Financial Accounting Not identified Not identified AR Sales How often do you cancel orders? Metric
1374 Financial Management General Financial Accounting Not identified Not identified AR, GL, OE Sales How many orders do you receive in a month? Metric
1375 Financial Management General Financial Accounting Not identified Not identified AR, GL, OE Sales How many orders are canceled in a period? Metric, Process
1376 Financial Management General Financial Accounting Not identified Not identified AR, GL, OE Sales What are the reasons for canceled orders? Metric, Process
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1377 Financial Management General Financial Accounting Not identified Not identified AR Sales Do you have sales representatives? How many? Metric, Process
1378 Financial Management General Financial Accounting Not identified Not identified AR Sales How do you breakup territory for sales? Process
1379 Financial Management General Financial Accounting Not identified Not identified AR Sales How do you assign commissions? Process
1380 Financial Management General Financial Accounting Not identified Not identified AR Sales Do you track non-revenue sales credits? Process
1381 Financial Management General Financial Accounting Not identified Not identified AR Reporting What Invoice Aging periods are currently in use? Setup
What reports do you currently generate for Invoicing, Sales and Revenue
1382 Financial Management General Financial Accounting Not identified Not identified AR Reporting tracking? Provide samples including frequency and distribution. Setup, Process
1383 Financial Management General Financial Accounting Not identified Not identified AR Reporting Are reports grouped for processing purposes? Setup
1384 Financial Management General Financial Accounting Not identified Not identified AR Reporting Are there any requirements your current set of reports does not meet? Setup
Process,
1385 Financial Management General Financial Accounting Not identified Not identified ALL Reporting Are AR processing statistics maintained and/or reviewed? Performance
Are there any requirements for on-line distribution or remote report Process,
1386 Financial Management General Financial Accounting Not identified Not identified ALL Reporting processing? Performance
1387 Financial Management General Financial Accounting Not identified Not identified AR, GL Post How often do you "post" information to your General ledger? Process, Metric
1388 Financial Management General Financial Accounting Not identified Not identified AR, GL Post Do you post (or wish to post) in detail or in summary to the general ledger? Process
1389 Financial Management General Financial Accounting Not identified Not identified AR Post Who is responsible for opening and closing AR periods? Process
1390 Financial Management General Financial Accounting Not identified Not identified AR Post Is the schedule for opening and closing AR documented? Process
1391 Financial Management General Financial Accounting Not identified Not identified AR Post Do you have any documentation on your AR close? Process
1392 Financial Management General Financial Accounting Not identified Not identified AR Post Do you allow posting invoices back to prior periods? Process
If you have multiple organizations, do they all close at the same time or
1393 Financial Management General Financial Accounting Not identified Not identified AR Post separately? Process
1394 Financial Management General Financial Accounting Not identified Not identified AR Payments Do you enter your payments in batches? Process
1395 Financial Management General Financial Accounting Not identified Not identified AR Payments How are batches identified? Setup, Process
How do your customers generally pay invoices? single check—single

invoice single check—multiple invoices
1396 Financial Management General Financial Accounting Not identified Not identified AR Payments multiple checks—multiple invoices Process
1397 Financial Management General Financial Accounting Not identified Not identified AR Payments Do you use batch control counts and amounts? Setup, Process
1398 Financial Management General Financial Accounting Not identified Not identified AR Payments Do you use more than one bank account and/or cash account? Setup
1399 Financial Management General Financial Accounting Not identified Not identified AR Payments Do you have customers who pay other customers’ invoices? Process
1400 Financial Management General Financial Accounting Not identified Not identified AR Payments Do you use lockboxes? Process
1401 Financial Management General Financial Accounting Not identified Not identified AR Payments How many lockboxes do you use? Metric
1402 Financial Management General Financial Accounting Not identified Not identified AR Payments What types of payments are received and input? (i.e. check, cash etc.) Setup, Process
1403 Financial Management General Financial Accounting Not identified Not identified AR Payments How do you receive and input payments? Process
1404 Financial Management General Financial Accounting Not identified Not identified AR Payments Do you receive deposits and/or prepayments? Process
1405 Financial Management General Financial Accounting Not identified Not identified AR Payments Do you receive non-customer related payments? Process
1406 Financial Management General Financial Accounting Not identified Not identified AR Payments How are non-customer related payments accounted for? Process
1407 Financial Management General Financial Accounting Not identified Not identified AR Payments How do you handle payments without remittance information? Process
1408 Financial Management General Financial Accounting Not identified Not identified AR Payments How do you handle payments from unknown sources? Process
1409 Financial Management General Financial Accounting Not identified Not identified AR Payments What are your policies and procedures about adjusting payments? Process
1410 Financial Management General Financial Accounting Not identified Not identified AR Payments What are your policies and procedures about reversing payments? Process
1411 Financial Management General Financial Accounting Not identified Not identified AR Payments How often do you adjust payments? Metric
1412 Financial Management General Financial Accounting Not identified Not identified AR Payments How often do you reverse payments? Metric
1413 Financial Management General Financial Accounting Not identified Not identified AR Payments How many payments do you receive in a month? Metric
1414 Financial Management General Financial Accounting Not identified Not identified AR Payments Who makes deposits to the bank? Process
1415 Financial Management General Financial Accounting Not identified Not identified AR Payments How many checks are returned by the bank in a period? Metric, Process
1416 Financial Management General Financial Accounting Not identified Not identified AR Payments What are the reasons for checks being returned by the bank? Process
1417 Financial Management General Financial Accounting Not identified Not identified AR Payments Are fees charged for NSF checks? Setup
1418 Financial Management General Financial Accounting Not identified Not identified AR Payments Who applies cash? Process
1419 Financial Management General Financial Accounting Not identified Not identified AR Payments How is cash applied? Process
1420 Financial Management General Financial Accounting Not identified Not identified AR Payments Do you create chargebacks (Debit Items) for customer deductions? Process
What reports do you currently generate for payment processing? Provide
1421 Financial Management General Financial Accounting Not identified Not identified AR Reporting samples including frequency and distribution. Setup
How do you enter/manage a credit amount owed to the customer by your
1422 Financial Management General Financial Accounting Not identified Not identified AR Collections company?
How do you enter/manage a credit amount owed to your company by the
1423 Financial Management General Financial Accounting Not identified Not identified AR Collections customer Process
1424 Financial Management General Financial Accounting Not identified Not identified AR Collections Do you send customers statements? Process
1425 Financial Management General Financial Accounting Not identified Not identified AR Collections Do you ever adjust receivables? Process
1426 Financial Management General Financial Accounting Not identified Not identified AR Collections How do you adjust receivables? Process
1427 Financial Management General Financial Accounting Not identified Not identified AR Collections Do you limit the amounts when adjusting receivables? Process
1428 Financial Management General Financial Accounting Not identified Not identified AR Collections What credit information is tracked for each customer? Process
1429 Financial Management General Financial Accounting Not identified Not identified AR Collections Are your collection policies documented? Process
1430 Financial Management General Financial Accounting Not identified Not identified AR Collections Do you charge finance charges? Process
1431 Financial Management General Financial Accounting Not identified Not identified AR Collections How do you charge finance charges? Process
1432 Financial Management General Financial Accounting Not identified Not identified AR Collections Do you send dunning letters to customers? Process
How is the status of customer accounts communicated to Order Entry/Sales
1433 Financial Management General Financial Accounting Not identified Not identified AR Collections Reps? Process
1434 Financial Management General Financial Accounting Not identified Not identified AR Collections Do collectors actively call customers on delinquent items? Process
1435 Financial Management General Financial Accounting Not identified Not identified AR Collections What is the process for tracking actions to collect on delinquent accounts? Process
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Is the process for tracking actions to collect on delinquent accounts
1436 Financial Management General Financial Accounting Not identified Not identified AR Collections automated? Process
1437 Financial Management General Financial Accounting Not identified Not identified AR Collections change based upon the status of their accounts? Process
1438 Financial Management General Financial Accounting Not identified Not identified AR Collections Do you monitor your collectors performance? Process
1439 Financial Management General Financial Accounting Not identified Not identified AR Collections What metrics are used to monitor collections performance? Metric
1440 Financial Management General Financial Accounting Not identified Not identified AR Collections Do you run a detailed expense statement periodically? Process
1441 Financial Management General Financial Accounting Not identified Not identified AR Collections How often is a detailed expense statement run and to whom is it distributed? Process
1442 Financial Management General Financial Accounting Not identified Not identified AR Collections Do you do cash requirements forecasting? Process
What sort of buckets do you use for cash requirements forecasting? (i.e. 30,
1443 Financial Management General Financial Accounting Not identified Not identified AR Collections 60, 90...) Process
1444 Financial Management General Financial Accounting Not identified Not identified AR Collections How do you monitor customer account status? Process
1445 Financial Management General Financial Accounting Not identified Not identified AR Collections Are there any special reporting requirements pertaining to collections? Process
1446 Financial Management General Financial Accounting Not identified Not identified AR Collections Do you have a separate aging for collectors? Process
1447 Financial Management General Financial Accounting Not identified Not identified PA 29 Project Billing What types of expenditures are entered as vendor invoices? Setup
Are Project commitments/expenditures captured in Purchasing? Payroll?
1448 Financial Management General Financial Accounting Not identified Not identified AP, PA, Payroll, PO Project Costing Accounts Payable? Setup, Process
AP, Legacy
Systems, PA, Will you use legacy systems to feed information to Projects? (Review AMG
1449 Financial Management General Financial Accounting Not identified Not identified Payroll, Purchasing Project Costing documentation to ensure that the information is captured correctly.) Setup, Process
1450 Financial Management General Financial Accounting Not identified Not identified PA 29 Project Billing Please diagram how vendor invoices and revenue are accounted? Process
1451 Financial Management General Financial Accounting Not identified Not identified PA 29 Project Billing Please provide a sample of a coded vendor invoice. Setup
1452 Financial Management General Financial Accounting Not identified Not identified PA 29 Project Billing How are vendor invoice adjustments and corrections made? Process
1453 Financial Management General Financial Accounting Not identified Not identified PA 29 Project Billing At what level of the organization structure is revenue recognized? Setup
1454 Financial Management General Financial Accounting Not identified Not identified PA 29 Project Billing How do you account for borrowed/lent resources for revenue purposes? Process
1455 Financial Management General Financial Accounting Not identified Not identified PA 29 Project Billing Are limits on revenue enforced? Metric
1456 Financial Management General Financial Accounting Not identified Not identified PA 29 Project Billing Please provide samples of revenue credit reports. Setup
1457 Financial Management General Financial Accounting Not identified Not identified PA 29 Project Billing Do you use write-ons and write-offs for revenue? Setup
1458 Financial Management General Financial Accounting Not identified Not identified PA 29 Project Billing How are write-ons and write-offs recorded? Process
1459 Financial Management General Financial Accounting Not identified Not identified PA 29 Project Billing How are write-ons and write-offs accounted? Process
1460 Financial Management General Financial Accounting Not identified Not identified PA 29 Project Billing How often are projects invoiced? Metric
1461 Financial Management General Financial Accounting Not identified Not identified AR, PA 29 Project Billing How are invoices formatted? Setup
1462 Financial Management General Financial Accounting Not identified Not identified PA 29 Project Billing Please provide a sample of each format used. Setup
1463 Financial Management General Financial Accounting Not identified Not identified PA 29 Project Billing Are invoices printed from the system or manually typed? Setup
1464 Financial Management General Financial Accounting Not identified Not identified PA 29 Project Billing Is retention applied? Setup
1465 Financial Management General Financial Accounting Not identified Not identified AR, PA 29 Project Billing How are invoices numbered? Process
1466 Financial Management General Financial Accounting Not identified Not identified PA 29 Project Billing Are all invoices generated at the same time or spread over the month? Setup
1467 Financial Management General Financial Accounting Not identified Not identified AR, PA 29 Project Billing Are invoices subtotaled? Setup
1468 Financial Management General Financial Accounting Not identified Not identified PA 29 Project Billing Are directs costs separate from burdens? Setup
1469 Financial Management General Financial Accounting Not identified Not identified AR, PA 29 Project Billing Is invoice printing centralized or decentralized? Setup
1470 Financial Management General Financial Accounting Not identified Not identified PA 29 Project Billing Who generates and approves invoices? Process
1471 Financial Management General Financial Accounting Not identified Not identified PA 29 Project Billing Are invoicing limits enforced? Setup
1472 Financial Management General Financial Accounting Not identified Not identified PA 29 Project Billing How are rates determined? Process
1473 Financial Management General Financial Accounting Not identified Not identified PA 29 Project Billing How are costs marked up? Process
1474 Financial Management General Financial Accounting Not identified Not identified PA 29 Project Billing Please provide a sample rate schedule. Setup
1475 Financial Management General Financial Accounting Not identified Not identified PA 29 Project Billing Are rates scheduled by job title or employee? Metric
1476 Financial Management General Financial Accounting Not identified Not identified PA 29 Project Billing How often do rate schedules change? Metric
1477 Financial Management General Financial Accounting Not identified Not identified PA 29 Project Billing How often and for what reasons are rates overridden? Metric
1478 Financial Management General Financial Accounting Not identified Not identified PA 29 Project Billing What invoice adjustments/corrections are made? Process
1479 Financial Management General Financial Accounting Not identified Not identified AR, PA 29 Project Billing Who collects on invoices? Process
1480 Financial Management General Financial Accounting Not identified Not identified PA 29 Project Billing Do you have milestone invoices, scheduled payments, pre-bills, etc.? Setup
What methods of revenue recognition are used? (time and material, percent
1481 Financial Management General Financial Accounting Not identified Not identified PA 29 Project Billing complete, etc.) Process
Do you have a standard format for invoices? Does this format include any
1482 Financial Management General Financial Accounting Not identified Not identified AR, PA Project Billing special printing considerations (logo, line format)? Setup, Process
1483 Financial Management General Financial Accounting Process General Ledger Not identified GL 1 Periods When is the beginning of your year? Setup
1484 Financial Management General Financial Accounting Process General Ledger Not identified GL 1 Periods What is the period type? How many periods in your year? Setup
1485 Financial Management General Financial Accounting Process General Ledger Not identified GL 1 Periods Do all the companies have the same calendar? Explain Setup
1486 Financial Management General Financial Accounting Process General Ledger Not identified GL 1 Periods Do you have a naming convention for the periods? Setup
1487 Financial Management General Financial Accounting Process General Ledger Not identified GL 1 Periods What accounting periods are in your quarters? Setup
Does your system allow for automatic payment to your T&E charge card
1488 Financial Management General Financial Accounting Project Accounting Not identified SS Exp Operations issuer? Process
What are your current cycle times associated with expense report
1489 Financial Management General Financial Accounting Project Accounting Not identified SS Exp Operations processing? Process
Is there a push by management to reduce cycle times associated with
1490 Financial Management General Financial Accounting Project Accounting Not identified SS Exp Operations expense processing? Process
Can you submit expense reports and review the approval and payment status
1491 Financial Management General Financial Accounting Project Accounting Not identified SS Exp Operations via the web? Process
Can employees track refunds on the system and apply them to unpaid
1492 Financial Management General Financial Accounting Project Accounting Not identified SS Exp Operations expense reports, if needed? Process
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Does your system automatically calculate tax amounts and capture value-
1493 Financial Management General Financial Accounting Project Accounting Not identified SS Exp Operations added tax (VAT) information for receipts? Process
Does your system support multi-currency? Can employees enter receipts

denominated in any currency and have the receipt amount automatically
1494 Financial Management General Financial Accounting Project Accounting Not identified SS Exp Operations converted into an amount in the reimbursement currency? Process
Can an employee enter expense reports on behalf of another employee
1495 Financial Management General Financial Accounting Project Accounting Not identified SS Exp Operations (authorized delegate)? Process
1496 Financial Management General Financial Accounting Project Accounting Not identified SS Exp Operations Is it difficult to track credit card transactions in dispute? Process
1497 Financial Management General Financial Accounting Project Accounting Not identified SS Exp Operations Does your system support the euro currency? Process, Setup
1498 Financial Management General Financial Accounting Project Accounting Not identified SS Exp Operations Can an employee easily review his credit card transactions for the month? Process
1499 Financial Management General Financial Accounting Project Accounting Not identified SS Exp Operations How does the system deal with projects-related expense reports? Process
What is your process for approving expense reports? Is this process
1500 Financial Management General Financial Accounting Project Accounting Not identified SS Exp Operations documented? Process
1501 Financial Management General Financial Accounting Project Accounting Not identified SS Exp Operations Is there a push by management to reduce travel and entertainment costs? Process
What is your current reimbursement cycle time? Do you have a plan to
1502 Financial Management General Financial Accounting Project Accounting Not identified SS Exp Operations reduce cycle time? Process
Are procurement cards being considered for use down the road as an
1503 Financial Management General Financial Accounting Project Accounting Not identified SS Exp Operations integrated component in the procure-to-pay process? Process
1504 Financial Management General Financial Accounting Project Accounting Not identified SS Exp Operations How much time is spent on maintaining your system by your MIS staff? Process
1505 Financial Management General Financial Accounting Project Accounting Not identified SS Exp Operations Can you modify previously entered expense reports? Process
Can you set up expense report templates to cut down on total preparation
1506 Financial Management General Financial Accounting Project Accounting Not identified SS Exp Operations time by employees? Process
1507 Financial Management General Financial Accounting Project Accounting Not identified SS Exp Operations Do you have the functionality to review your expense report history? Process
1508 Financial Management General Financial Accounting Project Accounting Not identified SS Exp Operations Can you review the expense report history for another employee? Process
1509 Financial Management General Financial Accounting Project Accounting Not identified SS Exp Reporting What are your reporting requirements? Process
What reports do you currently generate to meet your expense reporting
1510 Financial Management General Financial Accounting Project Accounting Not identified SS Exp Reporting requirements? Process
What are your expense reporting requirements with respect to summary or
1511 Financial Management General Financial Accounting Project Accounting Not identified SS Exp Reporting detail formats? Process
1512 Financial Management General Financial Accounting Project Accounting Not identified SS Exp Other What are your security capabilities? Process
1513 Financial Management General Financial Accounting Project Accounting Not identified SS Exp Other Will adding custom requirements require a lot of programming? Process
Do you use performance indicators to monitor administrative costs? What is

your administrative costs per expense report? Is there a plan to increase
1514 Financial Management General Financial Accounting Project Accounting Not identified SS Exp Other performance? Process
1515 Financial Management General Financial Accounting Project Accounting Not identified SS Time Operations What is your timecard process? Is this process documented and available? Process
1516 Financial Management General Financial Accounting Project Accounting Not identified SS Time Operations How easy is it for employees to track the approval status of their timecards? Process
1517 Financial Management General Financial Accounting Project Accounting Not identified SS Time Operations What is your timecard approval process? Process
1518 Financial Management General Financial Accounting Project Accounting Not identified SS Time Operations How does your system deal with project-related employee time? Process
1519 Financial Management General Financial Accounting Project Accounting Not identified SS Time Operations Does your system support multiple organizations? Process
1520 Financial Management General Financial Accounting Project Accounting Not identified SS Time Operations Does your current system allow for data collection over the web? Process
1521 Financial Management General Financial Accounting Project Accounting Not identified SS Time Operations Does the system integrate with a Project Management application? Process
1522 Financial Management General Financial Accounting Project Accounting Not identified SS Time Operations Can an employee view timecard history? Process
With the current system's capabilities, are managers easily able to evaluate
1523 Financial Management General Financial Accounting Project Accounting Not identified SS Time Operations employee utilization and productivity? Process
1524 Financial Management General Financial Accounting Project Accounting Not identified SS Time Operations Do you feel your system adequately enforces timecard policies? Process
Do you think a timecard system accessible through the web would be
beneficial to your company? Do you anticipate any kind of time savings as a
1525 Financial Management General Financial Accounting Project Accounting Not identified SS Time Operations result of using this system? Other benefits? Process
1526 Financial Management General Financial Accounting Project Accounting Not identified SS Time Operations Can authorized employees enter timecards on behalf of someone else? Process
What are your system's audit capabilities? Are there any concerns with your
1527 Financial Management General Financial Accounting Project Accounting Not identified SS Time Operations system's audit capabilities? Process
How are reversals (entering negative hours against approved timecard) dealt
1528 Financial Management General Financial Accounting Project Accounting Not identified SS Time Transactions with? Process
1529 Financial Management General Financial Accounting Project Accounting Not identified SS Time Transactions How are rejected unmatched transactions treated with your current system? Process
1530 Financial Management General Financial Accounting Project Accounting Not identified SS Time Reporting What are your reporting requirements? Process
1531 Financial Management General Financial Accounting Project Accounting Not identified SS Time Reporting What reports do you currently generate to meet your reporting requirements? Process
What are your reporting requirements with respect to summary or detail
1532 Financial Management General Financial Accounting Project Accounting Not identified SS Time Reporting formats? Process
Do you have a process focusing on how employees plan and book corporate
1533 Financial Management General Financial Accounting Project Accounting Not identified E Travel Operations travel? Is the process documented and available? Process
1534 Financial Management General Financial Accounting Project Accounting Not identified E Travel Operations Is your travel management solution web-based? What are its main features? Process
Does your travel management system encompass travel planning, travel
1535 Financial Management General Financial Accounting Project Accounting Not identified E Travel Operations reimbursement, and travel intelligence? Process
As far as rules management, does your system adequately conform to
1536 Financial Management General Financial Accounting Project Accounting Not identified E Travel Operations corporate policy? Process
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1537 Financial Management General Financial Accounting Project Accounting Not identified E Travel Operations How does your travel management system deal with contract management? Process
Does your system have the capability to import reservations made over the
1538 Financial Management General Financial Accounting Project Accounting Not identified E Travel Operations phone into your database? Process
What process do you have in place for effectively managing vendor
1539 Financial Management General Financial Accounting Project Accounting Not identified E Travel Operations relationships? Process
Does your system effectively direct travelers to company-suggested
1540 Financial Management General Financial Accounting Project Accounting Not identified E Travel Operations itineraries with the best negotiated rates? Process
Is travel intelligence (ability to analyze supplier performance and policy
compliance, and perform travel activity summary) an important travel
1541 Financial Management General Financial Accounting Project Accounting Not identified E Travel Operations management initiative for your company? Process
1542 Financial Management General Financial Accounting Project Accounting Not identified E Travel Operations How is your travel policy communicated to your employees? Process
1543 Financial Management General Financial Accounting Project Accounting Not identified E Travel Operations Does your system effectively enforce travel policy Process
1544 Financial Management General Financial Accounting Project Accounting Not identified E Travel Operations What controls are in place to reduce travel costs? Process
1545 Financial Management General Financial Accounting Project Accounting Not identified E Travel Operations Is there a process in place for detecting and correcting errors? Process
How easy is it for a traveler to find where his expense report is in the
1546 Financial Management General Financial Accounting Project Accounting Not identified E Travel Operations process? Process
Does your system provide detailed, real time analysis for corporate travel
1547 Financial Management General Financial Accounting Project Accounting Not identified E Travel Operations planners? Process
Are corporate travel policies automatically enforced for all classes of travelers
1548 Financial Management General Financial Accounting Project Accounting Not identified E Travel Operations in your current system? Process
1549 Financial Management General Financial Accounting Project Accounting Not identified E Travel Operations Can you easily access company policy documents through the system? Process
1550 Financial Management General Financial Accounting Project Accounting Not identified E Travel Operations Does your system provide for a direct link to suppliers? Process
Do you have a process in place for reviewing and enhancing the value of
1551 Financial Management General Financial Accounting Project Accounting Not identified E Travel Operations supplier agreements? Process
1552 Financial Management General Financial Accounting Project Accounting Not identified E Travel Operations Is there a push to automate your enterprise-wide travel expense process? Process
1553 Financial Management General Financial Accounting Project Accounting Not identified E Travel Reporting What are your reporting requirements? Process
What reports do you currently generate to meet your travel management
1554 Financial Management General Financial Accounting Project Accounting Not identified E Travel Reporting reporting requirements? Process
What are your travel management reporting requirements with respect to
1555 Financial Management General Financial Accounting Project Accounting Not identified E Travel Reporting summary or detail formats? Process
1556 Financial Management not identified Not identified Not identified PA FM 28 Maintenance How do you maintain your Projects data? Process
1557 Financial Management not identified Not identified Not identified PA FM 28 Maintenance How do you audit your Projects data? Process
1558 Financial Management not identified Not identified Not identified PA FM 28 Other Which operations/processes do you want to streamline for Project Set Up ? Process
1559 Financial Management not identified Not identified Not identified PA FM 28 Other Which operations/processes do you want to eliminate for Project Set Up ? Process
Are there any time-intensive Project Set Up operations/processes that need
1560 Financial Management not identified Not identified Not identified PA FM 28 Other to be addressed? Process
Do you have security requirements on who can enter data for Project Set
1561 Financial Management not identified Not identified Not identified PA FM 28 Security Up ? (e.g. by company? by cost center?) Process
Do you have security reports on who can run Project Set Up reports? (by
1562 Financial Management not identified Not identified Not identified PA FM 28 Security company, by cost center etc.) Set UP, Process
1563 Financial Management not identified Not identified Not identified PA FM 28 Security Will there need to be terminal security for Project Set Up ? Set Up
1564 Financial Management not identified Not identified Not identified PA FM 28 Security Do you run security reports on a regular basis for Project Set Up ? Process
1565 Financial Management not identified Not identified Not identified PA FM 28 Security Project Set Up ? Process
1566 Financial Management not identified Not identified Not identified PA FM 28 Security for Project Set Up ? Set UP, Process
Do you review requirements for validation rules, allowing certain Project Set
1567 Financial Management not identified Not identified Not identified PA FM 28 Validation Up accounts to be valid with only certain other values. Set Up
1568 Financial Management not identified Not identified Not identified PA FM 28 General Which organizations are assigned projects/tasks/employees? Set Up
1569 Financial Management not identified Not identified Not identified PA FM 28 General Please provide a list of job titles. Set Up
1570 Financial Management not identified Not identified Not identified PA FM 28 General Please provide overall system flow diagram. Set Up
1571 Financial Management not identified Not identified Not identified PA FM 28 General Please provide any other documentation on the existing system. Set Up
1572 Financial Management not identified Not identified Not identified PA FM 28 General Do you perform project costing, project billing or both? Set Up
1573 Financial Management not identified Not identified Not identified PA, FM 28 Other How do you maintain/audit your project data? Process
1574 Financial Management not identified Not identified Not identified AR, GL, PA FM 28 Other Do you have a prospect system separate from the customer information? Process
1575 Financial Management not identified Not identified Not identified PA FM 28 Security What is your present security scheme for project accounting? Set Up
1576 Financial Management not identified Not identified Not identified PA FM 28 Security If you use roles, how many different roles have been identified? Metric
1577 Financial Management not identified Not identified Not identified PA FM 28 Security How is access to labor cost/rates controlled? Process
Operations Analysis and Management
1578 Financial Management Reporting Manage Product Costing Not identified ALL 17 Maintenance How do you maintain your Costing data? Process
1579 Financial Management Reporting Manage Product Costing Not identified ALL 17 Maintenance How do you audit your Costing data? Process
1580 Financial Management Reporting Manage Product Costing Not identified ALL 17 Other Which operations/processes do you want to streamline for Costing? Process
1581 Financial Management Reporting Manage Product Costing Not identified ALL 17 Other Which operations/processes do you want to eliminate for Costing? Process
Operations Analysis and Management Are there time-intensive Costing operations/processes that need to be
1582 Financial Management Reporting Manage Product Costing Not identified ALL 17 Other addressed? Process
Operations Analysis and Management Do you have security requirements on who can enter data for Costing? (e.g.
1583 Financial Management Reporting Manage Product Costing Not identified ALL 17 Security by company? by cost center?) Process
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Operations Analysis and Management Do you have security reports on who can run Costing reports? (by company,
1584 Financial Management Reporting Manage Product Costing Not identified ALL 17 Security by cost center etc.) Setup, Process
1585 Financial Management Reporting Manage Product Costing Not identified ALL 17 Security Is terminal security required for Costing? Setup
1586 Financial Management Reporting Manage Product Costing Not identified ALL 17 Security Do you run security reports on a regular basis for Costing? Process
Operations Analysis and Management Do you have documentation on your current system security requirements for
1587 Financial Management Reporting Manage Product Costing Not identified ALL 17 Security Costing? Process
Operations Analysis and Management Map each GL user to a menu structure. Will any new ones need to be created
1588 Financial Management Reporting Manage Product Costing Not identified ALL 17 Security for Costing? Setup, Process
Operations Analysis and Management Do you review requirements for validation rules, allowing certain Costing
1589 Financial Management Reporting Manage Product Costing Not identified ALL 17 Validation accounts to be valid with only certain other values. Setup
1590 Financial Management Reporting Manage Product Costing Not identified COST 17 Cost Analysis Do you collect labor and material costs? Metric
1591 Financial Management Reporting Manage Product Costing Not identified WIP 17 Cost Analysis How do you collect labor? Process
1592 Financial Management Reporting Manage Product Costing Not identified WIP 17 Cost Analysis How do collect material variances? Process
1593 Financial Management Reporting Manage Product Costing Not identified INV, WIP 17 Cost Analysis Do you do any actual costing? Process
1594 Financial Management Reporting Manage Product Costing Not identified WIP 17 Cost Analysis Is set-up a separate operation? Setup
1595 Financial Management Reporting Manage Product Costing Not identified COST 17 Cost Analysis Do you post WIP variances? Process
1596 Financial Management Reporting Manage Product Costing Not identified WIP 17 Cost Analysis What is the average WIP dollar value over a given period? Metric
1597 Financial Management Reporting Manage Product Costing Not identified INV, WIP 17 Cost Analysis What analysis is done on variances at period close? Process
1598 Financial Management Reporting Manage Product Costing Not identified BOM, INV 17 Cost Method Do you use standard cost rollups? Process
1599 Financial Management Reporting Manage Product Costing Not identified BOM, INV 17 Cost Method Do you simulate costs? Process
1600 Financial Management Reporting Manage Product Costing Not identified COST 17 Cost Method Do you use activity based costs? Setup
1601 Financial Management Reporting Manage Product Costing Not identified BOM, INV 17 Cost Method How often do you update product costs? Process
1602 Financial Management Reporting Manage Product Costing Not identified AP, PA FMPRODCOST 28 Time & Expense Entry How are sub-contracted costs included in the cost of a project? Process
1603 Financial Management Reporting Manage Product Costing Not identified AP, PA FMPRODCOST 28 Time & Expense Entry How many Time Reports are submitted? Metric
1604 Financial Management Reporting Manage Product Costing Not identified AP, PA FMPRODCOST 28 Time & Expense Entry How many Expense Reports are submitted? Metric
Operations Analysis and Management If employees submit Time Reports and Expense Reports on-line, what
1605 Financial Management Reporting Manage Product Costing Not identified AP, PA FMPRODCOST 28 Time & Expense Entry software and hardware are used? Process
1606 Financial Management Reporting Manage Product Costing Not identified AP, HR, PA FMPRODCOST 28 Time & Expense Entry Do employees submit Time Reports and Expense Reports on paper Process
Are costs that are associated with "borrowed" employees, (i. e., employee
Operations Analysis and Management from Group A works on a project managed by Group B) attributed to lending
1607 Financial Management Reporting Manage Product Costing Not identified PA FMPRODCOST 28 Time & Expense Entry or project organization? Process
Operations Analysis and Management Do you maintain a log used to attribute the use of equipment to specific
1608 Financial Management Reporting Manage Product Costing Not identified PA FMPRODCOST 28 Time & Expense Entry projects? Set UP, Process
1609 Financial Management Reporting Manage Product Costing Not identified PA, PO FMPRODCOST 28 Time & Expense Entry Are purchases recorded against projects/tasks? Set Up
1610 Financial Management Reporting Manage Product Costing Not identified PA FMPRODCOST 28 Time & Expense Entry What are your category of expenditures? Set Up
1611 Financial Management Reporting Manage Product Costing Not identified PA FMPRODCOST 28 Time & Expense Entry What type of expenditures are burdened? Set Up
1612 Financial Management Reporting Manage Product Costing Not identified PA FMPRODCOST 28 Time & Expense Entry What types of adjustments/corrections are made to expenditures? Process
1613 Financial Management Reporting Manage Product Costing Not identified PA FMPRODCOST 28 Time & Expense Entry What category and type of expenditures do you charge to projects? Set Up
Please provide an accounting diagram of the transactions for each type of
Operations Analysis and Management expenditure. Include natural account, clearing account, organization, debit
1614 Financial Management Reporting Manage Product Costing Not identified PA FMPRODCOST 28 Time & Expense Entry and credit. Set Up
1615 Financial Management Reporting Manage Product Costing Not identified PA FMPRODCOST 28 Time & Expense Entry How are intercompany or intracompany charges handled? Process
1616 Financial Management Reporting Manage Product Costing Not identified PA FMPRODCOST 28 Time & Expense Entry Who approves timecards? Process
Operations Analysis and Management Are timecards entered on-line by individuals, in pre-approved batches, or
1617 Financial Management Reporting Manage Product Costing Not identified PA, Payroll FMPRODCOST 28 Time & Expense Entry imported from another system? Process
1618 Financial Management Reporting Manage Product Costing Not identified PA, Payroll FMPRODCOST 28 Time & Expense Entry Is time entered daily, or summarized for a period? Process
1619 Financial Management Reporting Manage Product Costing Not identified PA, Payroll FMPRODCOST 28 Time & Expense Entry Do you enter overtime? Set Up
1620 Financial Management Reporting Manage Product Costing Not identified PA, Payroll FMPRODCOST 28 Time & Expense Entry How is overtime charged? Process
486152650.xlsx Page 40
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1621 Financial Management Reporting Manage Product Costing Not identified PA FMPRODCOST 28 Time & Expense Entry Do you bill overtime? Set Up
1622 Financial Management Reporting Manage Product Costing Not identified PA, Payroll FMPRODCOST 28 Time & Expense Entry Is overtime calculated by the system, or by the user before entry? Set Up
1623 Financial Management Reporting Manage Product Costing Not identified PA, Payroll FMPRODCOST 28 Time & Expense Entry What rules are used for system calculated overtime? Set Up
1624 Financial Management Reporting Manage Product Costing Not identified PA FMPRODCOST 28 Time & Expense Entry Which organizations are charged for labor cost? Set Up
Operations Analysis and Management How do you account for borrowed/lent labor resources for timecard
1625 Financial Management Reporting Manage Product Costing Not identified PA, Payroll FMPRODCOST 28 Time & Expense Entry purposes? Process
Operations Analysis and Management Please diagram how labor cost and revenue are accounted? Include cross
1626 Financial Management Reporting Manage Product Costing Not identified PA FMPRODCOST 28 Time & Expense Entry charges, burdens, direct and indirect charges. Set Up
1627 Financial Management Reporting Manage Product Costing Not identified PA FMPRODCOST 28 Time & Expense Entry Who approves expenses? Set Up
1628 Financial Management Reporting Manage Product Costing Not identified PA FMPRODCOST 28 Time & Expense Entry How are expense report adjustments/corrections handled? Process
1629 Financial Management Reporting Manage Product Costing Not identified PA FMPRODCOST 28 Time & Expense Entry What cost elements are entered via expense reports? Set Up
1630 Financial Management Reporting Manage Product Costing Not identified PA FMPRODCOST 28 Time & Expense Entry Are expenses entered in units or dollars? Set Up
1631 Financial Management Reporting Manage Product Costing Not identified PA FMPRODCOST 28 Time & Expense Entry How are expense report costs accounted? Process
1632 Financial Management Reporting Manage Product Costing Not identified PA FMPRODCOST 28 Time & Expense Entry What types of expenditures are entered as usages? Set Up
1633 Financial Management Reporting Manage Product Costing Not identified PA FMPRODCOST 28 Time & Expense Entry How are usages recorded and entered? Process
1634 Financial Management Reporting Manage Product Costing Not identified PA FMPRODCOST 28 Time & Expense Entry How is usage cost calculated and accounted? Process
1635 Financial Management Reporting Manage Product Costing Not identified PA FMPRODCOST 28 Time & Expense Entry How are usage adjustments/corrections made? Process
1636 Financial Management Reporting Manage Product Costing Not identified PA FMPRODCOST 28 Time & Expense Entry Are usages entered in units or dollars? Set Up
1637 Financial Management Reporting Manage Product Costing Not identified PA FMPRODCOST 28 Time & Expense Entry How is revenue calculated and accounted? Performance
1638 Financial Management Reporting Manage Product Costing Not identified PA FMPRODCOST 28 Time & Expense Entry What accounting functions are required for each type of expenditure? Performance
1639 Financial Management Reporting Manage Product Costing Not identified PA FMPRODCOST 28 Time & Expense Entry At what level of detail are they recorded? (individual assets or pools) Performance
1640 Financial Management Reporting Manage Reporting Not identified Not module specific FMMGTRERPT 2 Reporting What business performance statistics do you monitor for Procurement? Process
Operations Analysis and Management What are your Procurement reporting requirements with respect to functional
1641 Financial Management Reporting Manage Reporting Not identified Not module specific FMMGTRERPT 2 Reporting vs. foreign currencies? Setup, Process
Operations Analysis and Management What are your Procurement reporting requirements with respect to summary
1642 Financial Management Reporting Manage Reporting Not identified Not module specific FMMGTRERPT 2 Reporting or detail formats? Obtain report listing. Setup, Process
What reports do you currently generate to meet your Procurement reporting

Operations Analysis and Management requirements? Provide examples of each. Include source (could be manual),
1643 Financial Management Reporting Manage Reporting Not identified Not module specific FMMGTRERPT 2 Reporting user, frequency, number of copies. Setup, Process
Operations Analysis and Management Is there any Procurement reporting requirement that your current set of
1644 Financial Management Reporting Manage Reporting Not identified Not module specific FMMGTRERPT 2 Reporting reports does not meet? Setup
Operations Analysis and Management Are Procurement reports standard across multiple Sets of Books, for
1645 Financial Management Reporting Manage Reporting Not identified Not module specific FMMGTRERPT 2 Reporting example, subsidiaries? Setup
Operations Analysis and Management Are Procurement reports standard across multiple levels within a Set of
1646 Financial Management Reporting Manage Reporting Not identified Not module specific FMMGTRERPT 2 Reporting Books, i e., divisions? Setup
Operations Analysis and Management What account codes and/or descriptions are required on Procurement
1647 Financial Management Reporting Manage Reporting Not identified Not module specific FMMGTRERPT 2 Reporting reports? Setup
Operations Analysis and Management Do you provide a "key" of content/information somewhere on the
1648 Financial Management Reporting Manage Reporting Not identified Not module specific FMMGTRERPT 2 Reporting Procurement report? Setup
Operations Analysis and Management What Procurement reports are grouped together on a regular basis and
1649 Financial Management Reporting Manage Reporting Not identified Not module specific FMMGTRERPT 2 Reporting printed in one print run? Setup, Process
1650 Financial Management Reporting Manage Reporting Not identified Not module specific FMMGTRERPT 2 Reporting Who receives a copy of the Procurement reports? Process
Operations Analysis and Management What is the criteria for determining who should receive a copy of any
1651 Financial Management Reporting Manage Reporting Not identified Not module specific FMMGTRERPT 2 Reporting Procurement report? Process
1652 Financial Management Reporting Manage Reporting Not identified Not module specific FMMGTRERPT 2 Reporting How do you update a Procurement report’s distribution list? Process
1653 Financial Management Reporting Manage Reporting Not identified Not module specific FMMGTRERPT 2 Reporting Is the process to update a Procurement report’s distribution list documented? Process
1654 Financial Management Reporting Manage Reporting Not identified Not module specific FMMGTRERPT 2 Reporting How long does it take to update a Procurement report’s distribution list? Process
1655 Financial Management Reporting Manage Reporting Not identified Not module specific FMMGTRERPT 2 Reporting How long should it take to update a Procurement report’s distribution list? Process
Operations Analysis and Management Who performs the tasks associated with updating a Procurement report’s
1656 Financial Management Reporting Manage Reporting Not identified Not module specific FMMGTRERPT 2 Reporting distribution list? Process
Operations Analysis and Management Is there any requirement for on-line (softcopy) distribution and/or remote
1657 Financial Management Reporting Manage Reporting Not identified Not module specific FMMGTRERPT 2 Reporting location printing for Procurement reports? Setup, Process
486152650.xlsx Page 41
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Operations Analysis and Management Do some of these Procurement reports belong in report sets? Always being
1658 Financial Management Reporting Manage Reporting Not identified Not module specific FMMGTRERPT 2 Reporting run together? Setup
Operations Analysis and Management Process,
1659 Financial Management Reporting Manage Reporting Not identified Not module specific FMMGTRERPT 2 Reporting Do the separate business units run their own Procurement reports? Performance
Operations Analysis and Management What type of printers do you run Procurement reports (including checks,
1660 Financial Management Reporting Manage Reporting Not identified Not module specific FMMGTRERPT 2 Reporting purchase orders etc.) on? Where are they located? Setup, Performance
1661 Financial Management Reporting Manage Reporting Not identified Not module specific FMMGTRERPT 2 Reporting Do you run Procurement reports for different companies or cost centers? Process
Operations Analysis and Management Are statistics kept on any purchasing, vendors or receipt information? If yes,
1662 Financial Management Reporting Manage Reporting Not identified PO FMMGTRERPT 2 Analysis price? quality? delivery? what types? Metric
Operations Analysis and Management What business performance statistics do you monitor for Invoice and
1663 Financial Management Reporting Manage Reporting Not identified Not module specific FMMGTRERPT 3 Reporting Disbursement? Process
Operations Analysis and Management What are your Invoice and Disbursement reporting requirements with respect
1664 Financial Management Reporting Manage Reporting Not identified Not module specific FMMGTRERPT 3 Reporting to functional vs. foreign currencies? Setup, Process
Operations Analysis and Management What are your Invoice and Disbursement reporting requirements with respect
1665 Financial Management Reporting Manage Reporting Not identified Not module specific FMMGTRERPT 3 Reporting to summary or detail formats? Obtain report listing. Setup, Process
What reports do you currently generate to meet your Invoice and

Operations Analysis and Management Disbursement reporting requirements? Provide examples of each. Include
1666 Financial Management Reporting Manage Reporting Not identified Not module specific FMMGTRERPT 3 Reporting source (could be manual), user, frequency, number of copies. Setup, Process
Operations Analysis and Management Is there any Invoice and Disbursement reporting requirement that your
1667 Financial Management Reporting Manage Reporting Not identified Not module specific FMMGTRERPT 3 Reporting current set of reports does not meet? Setup
Operations Analysis and Management Are Invoice and Disbursement reports standard across multiple Sets of
1668 Financial Management Reporting Manage Reporting Not identified Not module specific FMMGTRERPT 3 Reporting Books, for example, subsidiaries? Setup
Operations Analysis and Management Are Invoice and Disbursement reports standard across multiple levels within
1669 Financial Management Reporting Manage Reporting Not identified Not module specific FMMGTRERPT 3 Reporting a Set of Books, i e., divisions? Setup
Operations Analysis and Management What account codes and/or descriptions are required on Invoice and
1670 Financial Management Reporting Manage Reporting Not identified Not module specific FMMGTRERPT 3 Reporting Disbursement reports? Setup
Operations Analysis and Management Do you provide a "key" of content/information somewhere on the Invoice and
1671 Financial Management Reporting Manage Reporting Not identified Not module specific FMMGTRERPT 3 Reporting Disbursement report? Setup
Operations Analysis and Management What Invoice and Disbursement reports are grouped together on a regular
1672 Financial Management Reporting Manage Reporting Not identified Not module specific FMMGTRERPT 3 Reporting basis and printed in one print run? Setup, Process
1673 Financial Management Reporting Manage Reporting Not identified Not module specific FMMGTRERPT 3 Reporting Who receives a copy of the Invoice and Disbursement reports? Process
Operations Analysis and Management What is the criteria for determining who should receive a copy of any Invoice
1674 Financial Management Reporting Manage Reporting Not identified Not module specific FMMGTRERPT 3 Reporting and Disbursement report? Process
1675 Financial Management Reporting Manage Reporting Not identified Not module specific FMMGTRERPT 3 Reporting How do you update a Invoice and Disbursement report’s distribution list? Process
Operations Analysis and Management Is the process to update a Invoice and Disbursement report’s distribution list
1676 Financial Management Reporting Manage Reporting Not identified Not module specific FMMGTRERPT 3 Reporting documented? Process
Operations Analysis and Management How long does it take to update a Invoice and Disbursement report’s
Operations Analysis and Management How long should it take to update a Invoice and Disbursement report’s
Operations Analysis and Management Who performs the tasks associated with updating a Invoice and
1679 Financial Management Reporting Manage Reporting Not identified Not module specific FMMGTRERPT 3 Reporting Disbursement report’s distribution list? Process
1680 Financial Management Reporting Manage Reporting Not identified Not module specific FMMGTRERPT 3 Reporting location printing for Invoice and Disbursement reports? Setup, Process
Operations Analysis and Management Do some of these Invoice and Disbursement reports belong in report sets?
1681 Financial Management Reporting Manage Reporting Not identified Not module specific FMMGTRERPT 3 Reporting Always being run together? Setup
Operations Analysis and Management Do the separate business units run their own Invoice and Disbursement Process,
1682 Financial Management Reporting Manage Reporting Not identified Not module specific FMMGTRERPT 3 Reporting reports? Performance
Operations Analysis and Management What type of printers do you run Invoice and Disbursement reports (including
1683 Financial Management Reporting Manage Reporting Not identified Not module specific FMMGTRERPT 3 Reporting checks, purchase orders etc.) on? Where are they located? Setup, Performance
Operations Analysis and Management Do you run Invoice and Disbursement reports for different companies or cost
1684 Financial Management Reporting Manage Reporting Not identified Not module specific FMMGTRERPT 3 Reporting centers? Process
Operations Analysis and Management For the purpose of Invoice Aging Reports, what aging periods are currently in Process,
1685 Financial Management Reporting Manage Reporting Not identified AP FMMGTRERPT 3 Reporting use? Performance
Operations Analysis and Management Is there a requirement to produce ‘Key Indicators’ Reports to review
1686 Financial Management Reporting Manage Reporting Not identified AP FMMGTRERPT 3 Reporting productivity and pinpoint problem areas? Performance
1687 Financial Management Reporting Manage Reporting Not identified AP FMMGTRERPT 3 Reporting Is there a need to define any additional aging periods? Performance
1688 Financial Management Reporting Manage Reporting Not identified Not module specific 5 Reporting What business performance statistics do you monitor for Employee Expense? Process
Operations Analysis and Management What are your Employee Expense reporting requirements with respect to
1689 Financial Management Reporting Manage Reporting Not identified Not module specific 5 Reporting functional vs. foreign currencies? Setup, Process
Operations Analysis and Management What are your Employee Expense reporting requirements with respect to
1690 Financial Management Reporting Manage Reporting Not identified Not module specific 5 Reporting summary or detail formats? Obtain report listing. Setup, Process
What reports do you currently generate to meet your Employee Expense

Operations Analysis and Management reporting requirements? Provide examples of each. Include source (could be
1691 Financial Management Reporting Manage Reporting Not identified Not module specific 5 Reporting manual), user, frequency, number of copies. Setup, Process
Operations Analysis and Management Is there any Employee Expense reporting requirement that your current set of
1692 Financial Management Reporting Manage Reporting Not identified Not module specific 5 Reporting reports does not meet? Setup
Operations Analysis and Management Are Employee Expense reports standard across multiple Sets of Books, for
1693 Financial Management Reporting Manage Reporting Not identified Not module specific 5 Reporting example, subsidiaries? Setup
486152650.xlsx Page 42
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OBM Row Process
Operations Analysis and Management Are Employee Expense reports standard across multiple levels within a Set of
1694 Financial Management Reporting Manage Reporting Not identified Not module specific 5 Reporting Books, i e., divisions? Setup
Operations Analysis and Management What account codes and/or descriptions are required on Employee Expense
1695 Financial Management Reporting Manage Reporting Not identified Not module specific 5 Reporting reports? Setup
Operations Analysis and Management Do you provide a "key" of content/information somewhere on the Employee
1696 Financial Management Reporting Manage Reporting Not identified Not module specific 5 Reporting Expense report? Setup
Operations Analysis and Management What Employee Expense reports are grouped together on a regular basis
1697 Financial Management Reporting Manage Reporting Not identified Not module specific 5 Reporting and printed in one print run? Setup, Process
1698 Financial Management Reporting Manage Reporting Not identified Not module specific 5 Reporting Who receives a copy of the Employee Expense reports? Process
1699 Financial Management Reporting Manage Reporting Not identified Not module specific 5 Reporting Employee Expense report? Process
1700 Financial Management Reporting Manage Reporting Not identified Not module specific 5 Reporting How do you update a Employee Expense report’s distribution list? Process
Operations Analysis and Management Is the process to update a Employee Expense report’s distribution list
1701 Financial Management Reporting Manage Reporting Not identified Not module specific 5 Reporting documented? Process
Operations Analysis and Management How long does it take to update a Employee Expense report’s distribution
1702 Financial Management Reporting Manage Reporting Not identified Not module specific 5 Reporting list? Process
Operations Analysis and Management How long should it take to update a Employee Expense report’s distribution
Operations Analysis and Management Who performs the tasks associated with updating a Employee Expense
1704 Financial Management Reporting Manage Reporting Not identified Not module specific 5 Reporting report’s distribution list? Process
1705 Financial Management Reporting Manage Reporting Not identified Not module specific 5 Reporting location printing for Employee Expense reports? Setup, Process
Operations Analysis and Management Do some of these Employee Expense reports belong in report sets? Always
1706 Financial Management Reporting Manage Reporting Not identified Not module specific 5 Reporting being run together? Setup
1707 Financial Management Reporting Manage Reporting Not identified Not module specific 5 Reporting Do the separate business units run their own Employee Expense reports? Performance
Operations Analysis and Management What type of printers do you run Employee Expense reports (including
1708 Financial Management Reporting Manage Reporting Not identified Not module specific 5 Reporting checks, purchase orders etc.) on? Where are they located? Setup, Performance
Operations Analysis and Management Do you run Employee Expense reports for different companies or cost
1709 Financial Management Reporting Manage Reporting Not identified Not module specific 5 Reporting centers? Process
1710 Financial Management Reporting Manage Reporting Not identified Not module specific 6 Reporting What business performance statistics do you monitor for Invoice Generation? Process
Operations Analysis and Management What are your Invoice Generation reporting requirements with respect to
Operations Analysis and Management What are your Invoice Generation reporting requirements with respect to
What reports do you currently generate to meet your Invoice Generation

Operations Analysis and Management Is there any Invoice Generation reporting requirement that your current set of
1714 Financial Management Reporting Manage Reporting Not identified Not module specific 6 Reporting reports does not meet? Setup
Operations Analysis and Management Are Invoice Generation reports standard across multiple Sets of Books, for
Operations Analysis and Management Are Invoice Generation reports standard across multiple levels within a Set of
1716 Financial Management Reporting Manage Reporting Not identified Not module specific 6 Reporting Books, i e., divisions? Setup
Operations Analysis and Management What account codes and/or descriptions are required on Invoice Generation
Operations Analysis and Management Do you provide a "key" of content/information somewhere on the Invoice
1718 Financial Management Reporting Manage Reporting Not identified Not module specific 6 Reporting Generation report? Setup
Operations Analysis and Management What Invoice Generation reports are grouped together on a regular basis and
1719 Financial Management Reporting Manage Reporting Not identified Not module specific 6 Reporting printed in one print run? Setup, Process
1720 Financial Management Reporting Manage Reporting Not identified Not module specific 6 Reporting Who receives a copy of the Invoice Generation reports? Process
Operations Analysis and Management What is the criteria for determining who should receive a copy of any Invoice
1721 Financial Management Reporting Manage Reporting Not identified Not module specific 6 Reporting Generation report? Process
1722 Financial Management Reporting Manage Reporting Not identified Not module specific 6 Reporting How do you update a Invoice Generation report’s distribution list? Process
Operations Analysis and Management Is the process to update a Invoice Generation report’s distribution list
1724 Financial Management Reporting Manage Reporting Not identified Not module specific 6 Reporting How long does it take to update a Invoice Generation report’s distribution list? Process
Operations Analysis and Management How long should it take to update a Invoice Generation report’s distribution
Operations Analysis and Management Who performs the tasks associated with updating a Invoice Generation
1727 Financial Management Reporting Manage Reporting Not identified Not module specific 6 Reporting location printing for Invoice Generation reports? Setup, Process
Operations Analysis and Management Do some of these Invoice Generation reports belong in report sets? Always
1729 Financial Management Reporting Manage Reporting Not identified Not module specific 6 Reporting Do the separate business units run their own Invoice Generation reports? Performance
486152650.xlsx Page 43
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OBM Row Process
Operations Analysis and Management What type of printers do you run Invoice Generation reports (including
Operations Analysis and Management Do you run Invoice Generation reports for different companies or cost
Operations Analysis and Management What business performance statistics do you monitor for Customer
1732 Financial Management Reporting Manage Reporting Not identified Not module specific 7 Reporting Payment ? Process
Operations Analysis and Management What are your Customer Payment reporting requirements with respect to
Operations Analysis and Management What are your Customer Payment reporting requirements with respect to
What reports do you currently generate to meet your Customer Payment
Operations Analysis and Management Is there any Customer Payment reporting requirement that your current set
1736 Financial Management Reporting Manage Reporting Not identified Not module specific 7 Reporting of reports does not meet? Setup
Operations Analysis and Management Are Customer Payment reports standard across multiple Sets of Books, for
Operations Analysis and Management Are Customer Payment reports standard across multiple levels within a Set
1738 Financial Management Reporting Manage Reporting Not identified Not module specific 7 Reporting of Books, i e., divisions? Setup
Operations Analysis and Management What account codes and/or descriptions are required on Customer Payment
Operations Analysis and Management Do you provide a "key" of content/information somewhere on the Customer
1740 Financial Management Reporting Manage Reporting Not identified Not module specific 7 Reporting Payment report? Setup
Operations Analysis and Management What Customer Payment reports are grouped together on a regular basis
1741 Financial Management Reporting Manage Reporting Not identified Not module specific 7 Reporting and printed in one print run? Setup, Process
1742 Financial Management Reporting Manage Reporting Not identified Not module specific 7 Reporting Who receives a copy of the Customer Payment reports? Process
1743 Financial Management Reporting Manage Reporting Not identified Not module specific 7 Reporting Customer Payment report? Process
1744 Financial Management Reporting Manage Reporting Not identified Not module specific 7 Reporting How do you update a Customer Payment report’s distribution list? Process
Operations Analysis and Management Is the process to update a Customer Payment report’s distribution list
Operations Analysis and Management How long does it take to update a Customer Payment report’s distribution
Operations Analysis and Management How long should it take to update a Customer Payment report’s distribution
Operations Analysis and Management Who performs the tasks associated with updating a Customer Payment
1749 Financial Management Reporting Manage Reporting Not identified Not module specific 7 Reporting location printing for Customer Payment reports? Setup, Process
Operations Analysis and Management Do some of these Customer Payment reports belong in report sets? Always
1751 Financial Management Reporting Manage Reporting Not identified Not module specific 7 Reporting Do the separate business units run their own Customer Payment reports? Performance
Operations Analysis and Management What type of printers do you run Customer Payment reports (including
Operations Analysis and Management Do you run Customer Payment reports for different companies or cost
1754 Financial Management Reporting Manage Reporting Not identified GL 8 Reporting Are all budgets reported from the GL in the same currency? Setup
Operations Analysis and Management What time periods of budget reporting do you require (current YTD, PTD,
1755 Financial Management Reporting Manage Reporting Not identified GL 8 Reporting PJTD Prior YTD, PTD, PJTD)? Setup
Operations Analysis and Management What are your budget reporting requirements during preparation and after
1756 Financial Management Reporting Manage Reporting Not identified GL 8 Reporting budget is approved and in use? Process
Operations Analysis and Management Is the level of detail the budget is prepared in the same as the level budgets
1757 Financial Management Reporting Manage Reporting Not identified GL 8 Reporting are reported against actuals? Performance
Operations Analysis and Management What business performance statistics do you monitor for Financial
1758 Financial Management Reporting Manage Reporting Not identified GL 9 Reporting Reporting? Process
Operations Analysis and Management What are your Financial Reporting requirements with respect to functional vs.
1759 Financial Management Reporting Manage Reporting Not identified GL 9 Reporting foreign currencies? Setup, Process
Operations Analysis and Management What are your Financial Reporting requirements with respect to summary or
1760 Financial Management Reporting Manage Reporting Not identified GL 9 Reporting detail formats? Obtain report listing. Setup, Process
What reports do you currently generate to meet your Financial Reporting
1761 Financial Management Reporting Manage Reporting Not identified GL 9 Reporting user, frequency, number of copies. Setup, Process
Operations Analysis and Management Is there any Financial Reporting requirement that your current set of reports
1762 Financial Management Reporting Manage Reporting Not identified GL 9 Reporting does not meet? Setup
Operations Analysis and Management Are Financial Reporting reports standard across multiple Sets of Books, for
1763 Financial Management Reporting Manage Reporting Not identified GL 9 Reporting example, subsidiaries? Setup
Operations Analysis and Management Are Financial Reporting reports standard across multiple levels within a Set
1764 Financial Management Reporting Manage Reporting Not identified GL 9 Reporting of Books, i e., divisions? Setup
Operations Analysis and Management What account codes and/or descriptions are required on Financial Reporting
1765 Financial Management Reporting Manage Reporting Not identified GL 9 Reporting reports? Setup
486152650.xlsx Page 44
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OBM Row Process
Operations Analysis and Management Do you provide a "key" of content/information somewhere on the Financial
1766 Financial Management Reporting Manage Reporting Not identified GL 9 Reporting Reporting report? Setup
Operations Analysis and Management What Financial Reporting reports are grouped together on a regular basis
1767 Financial Management Reporting Manage Reporting Not identified GL 9 Reporting and printed in one print run? Setup, Process
1768 Financial Management Reporting Manage Reporting Not identified GL 9 Reporting Who receives a copy of the Financial Reporting reports? Process
1769 Financial Management Reporting Manage Reporting Not identified GL 9 Reporting Financial Reporting report? Process
1770 Financial Management Reporting Manage Reporting Not identified GL 9 Reporting How do you update a Financial Reporting report’s distribution list? Process
Operations Analysis and Management Is the process to update a Financial Reporting report’s distribution list
1771 Financial Management Reporting Manage Reporting Not identified GL 9 Reporting documented? Process
Operations Analysis and Management How long does it take to update a Financial Reporting report’s distribution
1772 Financial Management Reporting Manage Reporting Not identified GL 9 Reporting list? Process
Operations Analysis and Management How long should it take to update a Financial Reporting report’s distribution
1773 Financial Management Reporting Manage Reporting Not identified GL 9 Reporting list? Process
Operations Analysis and Management Who performs the tasks associated with updating a Financial Reporting
1774 Financial Management Reporting Manage Reporting Not identified GL 9 Reporting report’s distribution list? Process
1775 Financial Management Reporting Manage Reporting Not identified GL 9 Reporting location printing for Financial Reporting reports? Setup, Process
Operations Analysis and Management Do some of these Financial Reporting reports belong in report sets? Always
1776 Financial Management Reporting Manage Reporting Not identified GL 9 Reporting being run together? Setup
1777 Financial Management Reporting Manage Reporting Not identified GL 9 Reporting Do the separate business units run their own Financial Reporting reports? Performance
Operations Analysis and Management What type of printers do you run Financial Reporting reports (including
1778 Financial Management Reporting Manage Reporting Not identified GL 9 Reporting checks, purchase orders etc.) on? Where are they located? Setup, Performance
Operations Analysis and Management Do you run Financial Reporting reports for different companies or cost
1779 Financial Management Reporting Manage Reporting Not identified GL 9 Reporting centers? Process
Operations Analysis and Management Do you have security requirements on who can enter data for Financial
1780 Financial Management Reporting Manage Reporting Not identified GL 9 Security Reporting? (e.g. by company? by cost center?) Process
Operations Analysis and Management Do you have security reports on who can run Financial Reporting reports? (by
1781 Financial Management Reporting Manage Reporting Not identified GL 9 Security company, by cost center etc.) Setup, Process
1782 Financial Management Reporting Manage Reporting Not identified GL 9 Security Will there need to be terminal security for Financial Reporting? Setup
1783 Financial Management Reporting Manage Reporting Not identified GL 9 Security Do you run security reports on a regular basis for Financial Reporting? Process
Operations Analysis and Management Do you have documentation on your current system security requirements for
1784 Financial Management Reporting Manage Reporting Not identified GL 9 Security Financial Reporting? Process
Operations Analysis and Management Map each GL user to a menu structure. Will any new ones need to be created
1785 Financial Management Reporting Manage Reporting Not identified GL 9 Security for Financial Reporting? Setup, Process
Operations Analysis and Management Do you review requirements for validation rules, allowing certain Financial
1786 Financial Management Reporting Manage Reporting Not identified GL 9 Validation Reporting accounts to be valid with only certain other values. Setup
1787 Financial Management Reporting Manage Reporting Not identified Not module specific FMMGTRERPT 13 Reporting What business performance statistics do you monitor for Material Handling? Process
Operations Analysis and Management What are your Material Handling reporting requirements with respect to
1788 Financial Management Reporting Manage Reporting Not identified Not module specific FMMGTRERPT 13 Reporting functional vs. foreign currencies? Setup, Process
Operations Analysis and Management What are your Material Handling reporting requirements with respect to
1789 Financial Management Reporting Manage Reporting Not identified Not module specific FMMGTRERPT 13 Reporting summary or detail formats? Obtain report listing. Setup, Process
What reports do you currently generate to meet your Material Handling
1790 Financial Management Reporting Manage Reporting Not identified Not module specific FMMGTRERPT 13 Reporting manual), user, frequency, number of copies. Setup, Process
Operations Analysis and Management Is there any Material Handling reporting requirement that your current set of
1791 Financial Management Reporting Manage Reporting Not identified Not module specific FMMGTRERPT 13 Reporting reports does not meet? Setup
Operations Analysis and Management Are Material Handling reports standard across multiple Sets of Books, for
1792 Financial Management Reporting Manage Reporting Not identified Not module specific FMMGTRERPT 13 Reporting example, subsidiaries? Setup
Operations Analysis and Management Are Material Handling reports standard across multiple levels within a Set of
1793 Financial Management Reporting Manage Reporting Not identified Not module specific FMMGTRERPT 13 Reporting Books, i e., divisions? Setup
Operations Analysis and Management What account codes and/or descriptions are required on Material Handling
1794 Financial Management Reporting Manage Reporting Not identified Not module specific FMMGTRERPT 13 Reporting reports? Setup
Operations Analysis and Management Do you provide a "key" of content/information somewhere on the Material
1795 Financial Management Reporting Manage Reporting Not identified Not module specific FMMGTRERPT 13 Reporting Handling report? Setup
Operations Analysis and Management What Material Handling reports are grouped together on a regular basis and
1796 Financial Management Reporting Manage Reporting Not identified Not module specific FMMGTRERPT 13 Reporting printed in one print run? Setup, Process
1797 Financial Management Reporting Manage Reporting Not identified Not module specific FMMGTRERPT 13 Reporting Who receives a copy of the Material Handling reports? Process
Operations Analysis and Management What is the criteria for determining who should receive a copy of any Material
1798 Financial Management Reporting Manage Reporting Not identified Not module specific FMMGTRERPT 13 Reporting Handling report? Process
1799 Financial Management Reporting Manage Reporting Not identified Not module specific FMMGTRERPT 13 Reporting How do you update a Material Handling report’s distribution list? Process
Operations Analysis and Management Is the process to update a Material Handling report’s distribution list
1800 Financial Management Reporting Manage Reporting Not identified Not module specific FMMGTRERPT 13 Reporting documented? Process
1801 Financial Management Reporting Manage Reporting Not identified Not module specific FMMGTRERPT 13 Reporting How long does it take to update a Material Handling report’s distribution list? Process
486152650.xlsx Page 45
Type =
Setup Metric
OBM Row Process
Operations Analysis and Management How long should it take to update a Material Handling report’s distribution
1802 Financial Management Reporting Manage Reporting Not identified Not module specific FMMGTRERPT 13 Reporting list? Process
Operations Analysis and Management Who performs the tasks associated with updating a Material Handling report’s
1804 Financial Management Reporting Manage Reporting Not identified Not module specific FMMGTRERPT 13 Reporting location printing for Material Handling reports? Setup, Process
Operations Analysis and Management Do some of these Material Handling reports belong in report sets? Always
1805 Financial Management Reporting Manage Reporting Not identified Not module specific FMMGTRERPT 13 Reporting being run together? Setup
1806 Financial Management Reporting Manage Reporting Not identified Not module specific FMMGTRERPT 13 Reporting Do the separate business units run their own Material Handling reports? Performance
Operations Analysis and Management What type of printers do you run Material Handling reports (including checks,
1807 Financial Management Reporting Manage Reporting Not identified Not module specific FMMGTRERPT 13 Reporting purchase orders etc.) on? Where are they located? Setup, Performance
1808 Financial Management Reporting Manage Reporting Not identified Not module specific FMMGTRERPT 13 Reporting Do you run Material Handling reports for different companies or cost centers? Process
Operations Analysis and Management What business performance statistics do you monitor for Quality
1809 Financial Management Reporting Manage Reporting Not identified ALL 14 Reporting Management? Process
Operations Analysis and Management What are your Quality Management reporting requirements with respect to
1810 Financial Management Reporting Manage Reporting Not identified ALL 14 Reporting functional vs. foreign currencies? Setup, Process
Operations Analysis and Management What are your Quality Management reporting requirements with respect to
1811 Financial Management Reporting Manage Reporting Not identified ALL 14 Reporting summary or detail formats? Obtain report listing. Setup, Process
What reports do you currently generate to meet your Quality Management

1812 Financial Management Reporting Manage Reporting Not identified ALL 14 Reporting manual), user, frequency, number of copies. Setup, Process
Operations Analysis and Management Is there any Quality Management reporting requirement that your current set
1813 Financial Management Reporting Manage Reporting Not identified ALL 14 Reporting of reports does not meet? Setup
Operations Analysis and Management Are Quality Management reports standard across multiple Sets of Books, for
1814 Financial Management Reporting Manage Reporting Not identified ALL 14 Reporting example, subsidiaries? Setup
Operations Analysis and Management Are Quality Management reports standard across multiple levels within a Set
1815 Financial Management Reporting Manage Reporting Not identified ALL 14 Reporting of Books, i e., divisions? Setup
Operations Analysis and Management What account codes and/or descriptions are required on Quality Management
1816 Financial Management Reporting Manage Reporting Not identified ALL 14 Reporting reports? Setup
Operations Analysis and Management Do you provide a "key" of content/information somewhere on the Quality
1817 Financial Management Reporting Manage Reporting Not identified ALL 14 Reporting Management report? Setup
Operations Analysis and Management What Quality Management reports are grouped together on a regular basis
1818 Financial Management Reporting Manage Reporting Not identified ALL 14 Reporting and printed in one print run? Setup, Process
1819 Financial Management Reporting Manage Reporting Not identified ALL 14 Reporting Who receives a copy of the Quality Management reports? Process
Operations Analysis and Management What is the criteria for determining who should receive a copy of any Quality
1820 Financial Management Reporting Manage Reporting Not identified ALL 14 Reporting Management report? Process
1821 Financial Management Reporting Manage Reporting Not identified ALL 14 Reporting How do you update a Quality Management report’s distribution list? Process
Operations Analysis and Management Is the process to update a Quality Management report’s distribution list
1822 Financial Management Reporting Manage Reporting Not identified ALL 14 Reporting documented? Process
Operations Analysis and Management How long does it take to update a Quality Management report’s distribution
1823 Financial Management Reporting Manage Reporting Not identified ALL 14 Reporting list? Process
Operations Analysis and Management How long should it take to update a Quality Management report’s distribution
Operations Analysis and Management Who performs the tasks associated with updating a Quality Management
1825 Financial Management Reporting Manage Reporting Not identified ALL 14 Reporting report’s distribution list? Process
1826 Financial Management Reporting Manage Reporting Not identified ALL 14 Reporting location printing for Quality Management reports? Setup, Process
Operations Analysis and Management Do some of these Quality Management reports belong in report sets? Always
1827 Financial Management Reporting Manage Reporting Not identified ALL 14 Reporting being run together? Setup
1828 Financial Management Reporting Manage Reporting Not identified ALL 14 Reporting Do the separate business units run their own Quality Management reports? Performance
Operations Analysis and Management What type of printers do you run Quality Management reports (including
1829 Financial Management Reporting Manage Reporting Not identified ALL 14 Reporting checks, purchase orders etc.) on? Where are they located? Setup, Performance
Operations Analysis and Management Do you run Quality Management reports for different companies or cost
1830 Financial Management Reporting Manage Reporting Not identified ALL 14 Reporting centers? Process
1831 Financial Management Reporting Manage Reporting Not identified ALL FMMGTRERPT 16 Reporting What business performance statistics do you monitor for Inventory Accuracy? Process
Operations Analysis and Management What are your Inventory Accuracy reporting requirements with respect to
1832 Financial Management Reporting Manage Reporting Not identified ALL FMMGTRERPT 16 Reporting functional vs. foreign currencies? Setup, Process
Operations Analysis and Management What are your Inventory Accuracy reporting requirements with respect to
1833 Financial Management Reporting Manage Reporting Not identified ALL FMMGTRERPT 16 Reporting summary or detail formats? Obtain report listing. Setup, Process
What reports do you currently generate to meet your Inventory Accuracy

1834 Financial Management Reporting Manage Reporting Not identified ALL FMMGTRERPT 16 Reporting manual), user, frequency, number of copies. Setup, Process
Operations Analysis and Management Is there any Inventory Accuracy reporting requirement that your current set of
1835 Financial Management Reporting Manage Reporting Not identified ALL FMMGTRERPT 16 Reporting reports does not meet? Setup
Operations Analysis and Management Are Inventory Accuracy reports standard across multiple Sets of Books, for
1836 Financial Management Reporting Manage Reporting Not identified ALL FMMGTRERPT 16 Reporting example, subsidiaries? Setup
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Operations Analysis and Management Are Inventory Accuracy reports standard across multiple levels within a Set of
1837 Financial Management Reporting Manage Reporting Not identified ALL FMMGTRERPT 16 Reporting Books, i e., divisions? Setup
Operations Analysis and Management What account codes and/or descriptions are required on Inventory Accuracy
1838 Financial Management Reporting Manage Reporting Not identified ALL FMMGTRERPT 16 Reporting reports? Setup
Operations Analysis and Management Do you provide a "key" of content/information somewhere on the Inventory
1839 Financial Management Reporting Manage Reporting Not identified ALL FMMGTRERPT 16 Reporting Accuracy report? Setup
Operations Analysis and Management What Inventory Accuracy reports are grouped together on a regular basis and
1840 Financial Management Reporting Manage Reporting Not identified ALL FMMGTRERPT 16 Reporting printed in one print run? Setup, Process
1841 Financial Management Reporting Manage Reporting Not identified ALL FMMGTRERPT 16 Reporting Who receives a copy of the Inventory Accuracy reports? Process
1842 Financial Management Reporting Manage Reporting Not identified ALL FMMGTRERPT 16 Reporting Inventory Accuracy report? Process
1843 Financial Management Reporting Manage Reporting Not identified ALL FMMGTRERPT 16 Reporting How do you update a Inventory Accuracy report’s distribution list? Process
Operations Analysis and Management Is the process to update a Inventory Accuracy report’s distribution list
1844 Financial Management Reporting Manage Reporting Not identified ALL FMMGTRERPT 16 Reporting documented? Process
Operations Analysis and Management How long does it take to update a Inventory Accuracy report’s distribution
1845 Financial Management Reporting Manage Reporting Not identified ALL FMMGTRERPT 16 Reporting list? Process
Operations Analysis and Management How long should it take to update a Inventory Accuracy report’s distribution
1846 Financial Management Reporting Manage Reporting Not identified ALL FMMGTRERPT 16 Reporting list? Process
Operations Analysis and Management Who performs the tasks associated with updating a Inventory Accuracy
1847 Financial Management Reporting Manage Reporting Not identified ALL FMMGTRERPT 16 Reporting report’s distribution list? Process
1848 Financial Management Reporting Manage Reporting Not identified ALL FMMGTRERPT 16 Reporting location printing for Inventory Accuracy reports? Setup, Process
Operations Analysis and Management Do some of these Inventory Accuracy reports belong in report sets? Always
1849 Financial Management Reporting Manage Reporting Not identified ALL FMMGTRERPT 16 Reporting being run together? Setup
1850 Financial Management Reporting Manage Reporting Not identified ALL FMMGTRERPT 16 Reporting Do the separate business units run their own Inventory Accuracy reports? Performance
Operations Analysis and Management What type of printers do you run Inventory Accuracy reports (including
1851 Financial Management Reporting Manage Reporting Not identified ALL FMMGTRERPT 16 Reporting checks, purchase orders etc.) on? Where are they located? Setup, Performance
Operations Analysis and Management Do you run Inventory Accuracy reports for different companies or cost
1852 Financial Management Reporting Manage Reporting Not identified ALL FMMGTRERPT 16 Reporting centers? Process
1853 Financial Management Reporting Manage Reporting Not identified ALL 17 Reporting What business performance statistics do you monitor for Costing? Process
Operations Analysis and Management What are your Costing reporting requirements with respect to functional vs.
1854 Financial Management Reporting Manage Reporting Not identified ALL 17 Reporting foreign currencies? Setup, Process
Operations Analysis and Management What are your Costing reporting requirements with respect to summary or
1855 Financial Management Reporting Manage Reporting Not identified ALL 17 Reporting detail formats? Obtain report listing. Setup, Process
What reports do you currently generate to meet your Costing reporting

1856 Financial Management Reporting Manage Reporting Not identified ALL 17 Reporting user, frequency, number of copies. Setup, Process
Operations Analysis and Management Is there any Costing reporting requirement that your current set of reports
1857 Financial Management Reporting Manage Reporting Not identified ALL 17 Reporting does not meet? Setup
Operations Analysis and Management Are Costing reports standard across multiple Sets of Books, for example,
1858 Financial Management Reporting Manage Reporting Not identified ALL 17 Reporting subsidiaries? Setup
Operations Analysis and Management Are Costing reports standard across multiple levels within a Set of Books,
1859 Financial Management Reporting Manage Reporting Not identified ALL 17 Reporting i.e., divisions? Setup
1860 Financial Management Reporting Manage Reporting Not identified ALL 17 Reporting What account codes and/or descriptions are required on Costing reports? Setup
Operations Analysis and Management Do you provide a "key" of content/information somewhere on the Costing
1861 Financial Management Reporting Manage Reporting Not identified ALL 17 Reporting report? Setup
Operations Analysis and Management What Costing reports are grouped together on a regular basis and printed in
1862 Financial Management Reporting Manage Reporting Not identified ALL 17 Reporting one print run? Setup, Process
1863 Financial Management Reporting Manage Reporting Not identified ALL 17 Reporting Who receives a copy of the Costing reports? Process
Operations Analysis and Management What is the criteria for determining who should receive a copy of any Costing
1864 Financial Management Reporting Manage Reporting Not identified ALL 17 Reporting report? Process
1865 Financial Management Reporting Manage Reporting Not identified ALL 17 Reporting How do you update a Costing report’s distribution list? Process
1866 Financial Management Reporting Manage Reporting Not identified ALL 17 Reporting Is the process to update a Costing report’s distribution list documented? Process
1867 Financial Management Reporting Manage Reporting Not identified ALL 17 Reporting How long does it take to update a Costing report’s distribution list? Process
1868 Financial Management Reporting Manage Reporting Not identified ALL 17 Reporting How long should it take to update a Costing report’s distribution list? Process
Operations Analysis and Management Who performs the tasks associated with updating a Costing report’s
1869 Financial Management Reporting Manage Reporting Not identified ALL 17 Reporting distribution list? Process
1870 Financial Management Reporting Manage Reporting Not identified ALL 17 Reporting location printing for Costing reports? Setup, Process
Operations Analysis and Management Do some of these Costing reports belong in report sets? Always being run
1871 Financial Management Reporting Manage Reporting Not identified ALL 17 Reporting together? Setup
1872 Financial Management Reporting Manage Reporting Not identified ALL 17 Reporting Do the separate business units run their own Costing reports? Performance
Operations Analysis and Management What type of printers do you run Costing reports (including checks, purchase
1873 Financial Management Reporting Manage Reporting Not identified ALL 17 Reporting orders etc.) on? Where are they located? Setup, Performance
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1874 Financial Management Reporting Manage Reporting Not identified ALL 17 Reporting Do you run Costing reports for different companies or cost centers? Process
Operations Analysis and Management What business performance statistics do you monitor for New Product
1875 Financial Management Reporting Manage Reporting Not identified ALL 953 18 Reporting Introduction? Process
Operations Analysis and Management What are your New Product Introduction reporting requirements with respect
1876 Financial Management Reporting Manage Reporting Not identified ALL 953 18 Reporting to functional vs. foreign currencies? Setup, Process
Operations Analysis and Management What are your New Product Introduction reporting requirements with respect
1877 Financial Management Reporting Manage Reporting Not identified ALL 953 18 Reporting to summary or detail formats? Obtain report listing. Setup, Process
What reports do you currently generate to meet your New Product

Operations Analysis and Management Introduction reporting requirements? Provide examples of each. Include
1878 Financial Management Reporting Manage Reporting Not identified ALL 953 18 Reporting source (could be manual), user, frequency, number of copies. Setup, Process
Operations Analysis and Management Is there any New Product Introduction reporting requirement that your current
1879 Financial Management Reporting Manage Reporting Not identified ALL 953 18 Reporting set of reports does not meet? Setup
Operations Analysis and Management Are New Product Introduction reports standard across multiple Sets of Books,
1880 Financial Management Reporting Manage Reporting Not identified ALL 953 18 Reporting for example, subsidiaries? Setup
Operations Analysis and Management Are New Product Introduction reports standard across multiple levels within a
1881 Financial Management Reporting Manage Reporting Not identified ALL 953 18 Reporting Set of Books, I e., divisions? Setup
Operations Analysis and Management What account codes and/or descriptions are required on New Product
1882 Financial Management Reporting Manage Reporting Not identified ALL 953 18 Reporting Introduction reports? Setup
Operations Analysis and Management Do you provide a "key" of content/information somewhere on the New
1883 Financial Management Reporting Manage Reporting Not identified ALL 953 18 Reporting Product Introduction report? Setup
Operations Analysis and Management What New Product Introduction reports are grouped together on a regular
1884 Financial Management Reporting Manage Reporting Not identified ALL 953 18 Reporting basis and printed in one print run? Setup, Process
1885 Financial Management Reporting Manage Reporting Not identified ALL 953 18 Reporting Who receives a copy of the New Product Introduction reports? Process
Operations Analysis and Management What is the criteria for determining who should receive a copy of any New
1886 Financial Management Reporting Manage Reporting Not identified ALL 953 18 Reporting Product Introduction report? Process
1887 Financial Management Reporting Manage Reporting Not identified ALL 953 18 Reporting How do you update a New Product Introduction report’s distribution list? Process
Operations Analysis and Management Is the process to update a New Product Introduction report’s distribution list
1888 Financial Management Reporting Manage Reporting Not identified ALL 953 18 Reporting documented? Process
Operations Analysis and Management How long does it take to update a New Product Introduction report’s
1889 Financial Management Reporting Manage Reporting Not identified ALL 953 18 Reporting distribution list? Process
Operations Analysis and Management How long should it take to update a New Product Introduction report’s
1890 Financial Management Reporting Manage Reporting Not identified ALL 953 18 Reporting distribution list? Process
Operations Analysis and Management Who performs the tasks associated with updating a New Product Introduction
1891 Financial Management Reporting Manage Reporting Not identified ALL 953 18 Reporting report’s distribution list? Process
1892 Financial Management Reporting Manage Reporting Not identified ALL 953 18 Reporting location printing for New Product Introduction reports? Setup, Process
Operations Analysis and Management Do some of these New Product Introduction reports belong in report sets?
1893 Financial Management Reporting Manage Reporting Not identified ALL 953 18 Reporting Always being run together? Setup
Operations Analysis and Management Do the separate business units run their own New Product Introduction Process,
1894 Financial Management Reporting Manage Reporting Not identified ALL 953 18 Reporting reports? Performance
Operations Analysis and Management What type of printers do you run New Product Introduction reports (including
1895 Financial Management Reporting Manage Reporting Not identified ALL 953 18 Reporting checks, purchase orders etc.) on? Where are they located? Setup, Performance
Operations Analysis and Management Do you run New Product Introduction reports for different companies or cost
1896 Financial Management Reporting Manage Reporting Not identified ALL 953 18 Reporting centers? Process
Operations Analysis and Management What are your Order Placement reporting requirements with respect to
Operations Analysis and Management What are your Order Placement reporting requirements with respect to
What reports do you currently generate to meet your Order Placement

Operations Analysis and Management Is there any Order Placement reporting requirement that your current set of
1900 Financial Management Reporting Manage Reporting Not identified ALL 19 Reporting reports does not meet? Setup
Operations Analysis and Management Are Order Placement reports standard across multiple Sets of Books, for
Operations Analysis and Management Are Order Placement reports standard across multiple levels within a Set of
1902 Financial Management Reporting Manage Reporting Not identified ALL 19 Reporting Books, i e., divisions? Setup
Operations Analysis and Management What account codes and/or descriptions are required on Order Placement
Operations Analysis and Management Do you provide a "key" of content/information somewhere on the Order
1904 Financial Management Reporting Manage Reporting Not identified ALL 19 Reporting Placement report? Setup
Operations Analysis and Management What Order Placement reports are grouped together on a regular basis and
1905 Financial Management Reporting Manage Reporting Not identified ALL 19 Reporting printed in one print run? Setup, Process
1906 Financial Management Reporting Manage Reporting Not identified ALL 19 Reporting Who receives a copy of the Order Placement reports? Process
Operations Analysis and Management What is the criteria for determining who should receive a copy of any Order
1907 Financial Management Reporting Manage Reporting Not identified ALL 19 Reporting Placement report? Process
1908 Financial Management Reporting Manage Reporting Not identified ALL 19 Reporting How do you update a Order Placement report’s distribution list? Process
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Operations Analysis and Management Is the process to update a Order Placement report’s distribution list
1910 Financial Management Reporting Manage Reporting Not identified ALL 19 Reporting How long does it take to update a Order Placement report’s distribution list? Process
1911 Financial Management Reporting Manage Reporting Not identified ALL 19 Reporting How long should it take to update a Order Placement report’s distribution list? Process
Operations Analysis and Management Who performs the tasks associated with updating a Order Placement report’s
1913 Financial Management Reporting Manage Reporting Not identified ALL 19 Reporting location printing for Order Placement reports? Setup, Process
Operations Analysis and Management Do some of these Order Placement reports belong in report sets? Always
1915 Financial Management Reporting Manage Reporting Not identified ALL 19 Reporting Do the separate business units run their own Order Placement reports? Performance
Operations Analysis and Management What type of printers do you run Order Placement reports (including checks,
1916 Financial Management Reporting Manage Reporting Not identified ALL 19 Reporting purchase orders etc.) on? Where are they located? Setup, Performance
1917 Financial Management Reporting Manage Reporting Not identified ALL 19 Reporting Do you run Order Placement reports for different companies or cost centers? Process
1918 Financial Management Reporting Manage Reporting Not identified ALL 20 Reporting What business performance statistics do you monitor for Order Fulfillment? Process
Operations Analysis and Management What are your Order Fulfillment reporting requirements with respect to
Operations Analysis and Management What are your Order Fulfillment reporting requirements with respect to
What reports do you currently generate to meet your Order Fulfillment

Operations Analysis and Management Is there any Order Fulfillment reporting requirement that your current set of
Operations Analysis and Management Are Order Fulfillment reports standard across multiple Sets of Books, for
Operations Analysis and Management Are Order Fulfillment reports standard across multiple levels within a Set of
1924 Financial Management Reporting Manage Reporting Not identified ALL 20 Reporting Books, I e., divisions? Setup
Operations Analysis and Management What account codes and/or descriptions are required on Order Fulfillment
Operations Analysis and Management Do you provide a "key" of content/information somewhere on the Order
1926 Financial Management Reporting Manage Reporting Not identified ALL 20 Reporting Fulfillment report? Setup
Operations Analysis and Management What Order Fulfillment reports are grouped together on a regular basis and
1927 Financial Management Reporting Manage Reporting Not identified ALL 20 Reporting printed in one print run? Setup, Process
1928 Financial Management Reporting Manage Reporting Not identified ALL 20 Reporting Who receives a copy of the Order Fulfillment reports? Process
Operations Analysis and Management What is the criteria for determining who should receive a copy of any Order
1929 Financial Management Reporting Manage Reporting Not identified ALL 20 Reporting Fulfillment report? Process
1930 Financial Management Reporting Manage Reporting Not identified ALL 20 Reporting How do you update a Order Fulfillment report’s distribution list? Process
Operations Analysis and Management Is the process to update a Order Fulfillment report’s distribution list
1932 Financial Management Reporting Manage Reporting Not identified ALL 20 Reporting How long does it take to update a Order Fulfillment report’s distribution list? Process
1933 Financial Management Reporting Manage Reporting Not identified ALL 20 Reporting How long should it take to update a Order Fulfillment report’s distribution list? Process
Operations Analysis and Management Who performs the tasks associated with updating a Order Fulfillment report’s
1935 Financial Management Reporting Manage Reporting Not identified ALL 20 Reporting location printing for Order Fulfillment reports? Setup, Process
Operations Analysis and Management Do some of these Order Fulfillment reports belong in report sets? Always
1937 Financial Management Reporting Manage Reporting Not identified ALL 20 Reporting Do the separate business units run their own Order Fulfillment reports? Performance
Operations Analysis and Management What type of printers do you run Order Fulfillment reports (including checks,
1938 Financial Management Reporting Manage Reporting Not identified ALL 20 Reporting purchase orders etc.) on? Where are they located? Setup, Performance
1939 Financial Management Reporting Manage Reporting Not identified ALL 20 Reporting Do you run Order Fulfillment reports for different companies or cost centers? Process
Operations Analysis and Management What business performance statistics do you monitor for Customer
1940 Financial Management Reporting Manage Reporting Not identified ALL 21 Reporting Returns ? Process
Operations Analysis and Management What are your Customer Returns reporting requirements with respect to
Operations Analysis and Management What are your Customer Returns reporting requirements with respect to
What reports do you currently generate to meet your Customer Returns
Operations Analysis and Management Is there any Customer Returns reporting requirement that your current set of
486152650.xlsx Page 49
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Operations Analysis and Management Are Customer Returns reports standard across multiple Sets of Books, for
Operations Analysis and Management Are Customer Returns reports standard across multiple levels within a Set
1946 Financial Management Reporting Manage Reporting Not identified ALL 21 Reporting of Books, i e., divisions? Setup
Operations Analysis and Management What account codes and/or descriptions are required on Customer Returns
Operations Analysis and Management Do you provide a "key" of content/information somewhere on the Customer
1948 Financial Management Reporting Manage Reporting Not identified ALL 21 Reporting Returns report? Setup
Operations Analysis and Management What Customer Returns reports are grouped together on a regular basis
1949 Financial Management Reporting Manage Reporting Not identified ALL 21 Reporting and printed in one print run? Setup, Process
1950 Financial Management Reporting Manage Reporting Not identified ALL 21 Reporting Who receives a copy of the Customer Returns reports? Process
1951 Financial Management Reporting Manage Reporting Not identified ALL 21 Reporting Customer Returns report? Process
1952 Financial Management Reporting Manage Reporting Not identified ALL 21 Reporting How do you update a Customer Returns report’s distribution list? Process
Operations Analysis and Management Is the process to update a Customer Returns report’s distribution list
Operations Analysis and Management How long does it take to update a Customer Returns report’s distribution
Operations Analysis and Management How long should it take to update a Customer Returns report’s distribution
Operations Analysis and Management Who performs the tasks associated with updating a Customer Returns
1956 Financial Management Reporting Manage Reporting Not identified ALL 21 Reporting report’s distribution list? Process
1957 Financial Management Reporting Manage Reporting Not identified ALL 21 Reporting location printing for Customer Returns reports? Setup, Process
Operations Analysis and Management Do some of these Customer Returns reports belong in report sets? Always
1959 Financial Management Reporting Manage Reporting Not identified ALL 21 Reporting Do the separate business units run their own Customer Returns reports? Performance
Operations Analysis and Management What type of printers do you run Customer Returns reports (including
1960 Financial Management Reporting Manage Reporting Not identified ALL 21 Reporting checks, purchase orders etc.) on? Where are they located? Setup, Performance
Operations Analysis and Management Do you run Customer Returns reports for different companies or cost
1961 Financial Management Reporting Manage Reporting Not identified ALL 21 Reporting centers? Process
Operations Analysis and Management What business performance statistics do you monitor for Sales and
1962 Financial Management Reporting Manage Reporting Not identified ALL 1174 24 Reporting Marketing? Process
Operations Analysis and Management What are your Sales and Marketing reporting requirements with respect to
1963 Financial Management Reporting Manage Reporting Not identified ALL 1174 24 Reporting functional vs. foreign currencies? Setup, Process
Operations Analysis and Management What are your Sales and Marketing reporting requirements with respect to
1964 Financial Management Reporting Manage Reporting Not identified ALL 1174 24 Reporting summary or detail formats? Obtain report listing. Setup, Process
What reports do you currently generate to meet your Sales and Marketing
1965 Financial Management Reporting Manage Reporting Not identified ALL 1174 24 Reporting manual), user, frequency, number of copies. Setup, Process
Operations Analysis and Management Is there any Sales and Marketing reporting requirement that your current set
1966 Financial Management Reporting Manage Reporting Not identified ALL 1174 24 Reporting of reports does not meet? Setup
Operations Analysis and Management Are Sales and Marketing reports standard across multiple Sets of Books, for
1967 Financial Management Reporting Manage Reporting Not identified ALL 1174 24 Reporting example, subsidiaries? Setup
Operations Analysis and Management Are Sales and Marketing reports standard across multiple levels within a Set
1968 Financial Management Reporting Manage Reporting Not identified ALL 1174 24 Reporting of Books, i e., divisions? Setup
Operations Analysis and Management What account codes and/or descriptions are required on Sales and Marketing
1969 Financial Management Reporting Manage Reporting Not identified ALL 1174 24 Reporting reports? Setup
Operations Analysis and Management Do you provide a "key" of content/information somewhere on the Sales and
1970 Financial Management Reporting Manage Reporting Not identified ALL 1174 24 Reporting Marketing report? Setup
Operations Analysis and Management What Sales and Marketing reports are grouped together on a regular basis
1971 Financial Management Reporting Manage Reporting Not identified ALL 1174 24 Reporting and printed in one print run? Setup, Process
1972 Financial Management Reporting Manage Reporting Not identified ALL 1174 24 Reporting Who receives a copy of the Sales and Marketing reports? Process
Operations Analysis and Management What is the criteria for determining who should receive a copy of any Sales
1973 Financial Management Reporting Manage Reporting Not identified ALL 1174 24 Reporting and Marketing report? Process
1974 Financial Management Reporting Manage Reporting Not identified ALL 1174 24 Reporting How do you update a Sales and Marketing report’s distribution list? Process
Operations Analysis and Management Is the process to update a Sales and Marketing report’s distribution list
1975 Financial Management Reporting Manage Reporting Not identified ALL 1174 24 Reporting documented? Process
Operations Analysis and Management How long does it take to update a Sales and Marketing report’s distribution
1976 Financial Management Reporting Manage Reporting Not identified ALL 1174 24 Reporting list? Process
Operations Analysis and Management How long should it take to update a Sales and Marketing report’s distribution
1977 Financial Management Reporting Manage Reporting Not identified ALL 1174 24 Reporting list? Process
Operations Analysis and Management Who performs the tasks associated with updating a Sales and Marketing
1978 Financial Management Reporting Manage Reporting Not identified ALL 1174 24 Reporting report’s distribution list? Process
1979 Financial Management Reporting Manage Reporting Not identified ALL 1174 24 Reporting location printing for Sales and Marketing reports? Setup, Process
Operations Analysis and Management Do some of these Sales and Marketing reports belong in report sets? Always
1980 Financial Management Reporting Manage Reporting Not identified ALL 1174 24 Reporting being run together? Setup
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1981 Financial Management Reporting Manage Reporting Not identified ALL 1174 24 Reporting Do the separate business units run their own Sales and Marketing reports? Performance
Operations Analysis and Management What type of printers do you run Sales and Marketing reports (including
1982 Financial Management Reporting Manage Reporting Not identified ALL 1174 24 Reporting checks, purchase orders etc.) on? Where are they located? Setup, Performance
Operations Analysis and Management Do you run Sales and Marketing reports for different companies or cost
What reports do you currently use to meet your sales and marketing
Operations Analysis and Management requirements? Provide examples of each. Include source, user, frequency,
1984 Financial Management Reporting Manage Reporting Not identified ALL 1174 24 Reporting number of copies, level of importance. Setup, Process
Operations Analysis and Management Is there any sales and marketing reporting requirement that your current set
1985 Financial Management Reporting Manage Reporting Not identified ALL 1174 24 Reporting of reports does not meet? Setup
Operations Analysis and Management What sales and marketing reports are grouped together on a regular basis
1986 Financial Management Reporting Manage Reporting Not identified ALL 1174 24 Reporting and printed in one run? Setup, Process
1987 Financial Management Reporting Manage Reporting Not identified ALL 1174 24 Reporting Who needs to be able to run reports? Setup, Process
1988 Financial Management Reporting Manage Reporting Not identified ALL 1174 24 Reporting Who receives a copy of the sales and marketing reports? Process
Operations Analysis and Management What is the criteria for who should receive a copy of a sales and marketing
1989 Financial Management Reporting Manage Reporting Not identified ALL 1174 24 Reporting report? Process
1990 Financial Management Reporting Manage Reporting Not identified ALL 1174 24 Reporting How do you update a sales and marketing report distribution list? Process
Operations Analysis and Management Is there any requirement for on-line distribution and/or remote location
1991 Financial Management Reporting Manage Reporting Not identified ALL 1174 24 Reporting printing for sales and marketing reports? Setup, Process
1992 Financial Management Reporting Manage Reporting Not identified ALL 1174 24 Reporting Do the separate business units own their own sales and marketing reports? Performance
Operations Analysis and Management What type of printers do you run sales and marketing reports on? Where are
1993 Financial Management Reporting Manage Reporting Not identified ALL 1174 24 Reporting they located? Setup, Performance
Operations Analysis and Management Do you run sales and marketing reports for different companies or cost
1995 Financial Management Reporting Manage Reporting Not identified ALL 1174 24 Reporting Who is currently responsible for creating/changing reports? Process
1996 Financial Management Reporting Manage Reporting Not identified ALL 1174 24 Reporting Do you have tools to do on-demand reports or queries? Performance
1997 Financial Management Reporting Manage Reporting Not identified PA FMMGTRERPT 28 Reporting What business performance statistics do you monitor for Projects? Process
Operations Analysis and Management What are your Projects reporting requirements with respect to functional vs.
1998 Financial Management Reporting Manage Reporting Not identified PA FMMGTRERPT 28 Reporting foreign currencies? Set Up, Process
Operations Analysis and Management What are your Projects reporting requirements with respect to summary or
1999 Financial Management Reporting Manage Reporting Not identified PA FMMGTRERPT 28 Reporting detail formats? Obtain report listing. Set Up, Process
What reports do you currently generate to meet your Projects reporting
2000 Financial Management Reporting Manage Reporting Not identified PA FMMGTRERPT 28 Reporting user, frequency, number of copies. Set UP, Process
Operations Analysis and Management Is there any Projects reporting requirement that your current set of reports
2001 Financial Management Reporting Manage Reporting Not identified PA FMMGTRERPT 28 Reporting does not meet? Set Up
Operations Analysis and Management Are Projects reports standard across multiple Sets of Books, for example,
2002 Financial Management Reporting Manage Reporting Not identified PA FMMGTRERPT 28 Reporting subsidiaries? Set Up
Operations Analysis and Management Are Projects reports standard across multiple levels within a Set of Books, i
2003 Financial Management Reporting Manage Reporting Not identified PA FMMGTRERPT 28 Reporting e., divisions? Set Up
2004 Financial Management Reporting Manage Reporting Not identified PA FMMGTRERPT 28 Reporting What account codes and/or descriptions are required on Projects reports? Set Up
Operations Analysis and Management Do you provide a "key" of content/information somewhere on the Projects
2005 Financial Management Reporting Manage Reporting Not identified PA FMMGTRERPT 28 Reporting report? Set Up
2006 Financial Management Reporting Manage Reporting Not identified PA FMMGTRERPT 28 Reporting Who receives a copy of the Projects reports? Process
Operations Analysis and Management What is the criteria for determining who should receive a copy of any Projects
2007 Financial Management Reporting Manage Reporting Not identified PA FMMGTRERPT 28 Reporting report? Process
2008 Financial Management Reporting Manage Reporting Not identified PA FMMGTRERPT 28 Reporting How do you update a Projects report’s distribution list? Process
2009 Financial Management Reporting Manage Reporting Not identified PA FMMGTRERPT 28 Reporting Is the process to update a Projects report’s distribution list documented? Process
2010 Financial Management Reporting Manage Reporting Not identified PA FMMGTRERPT 28 Reporting How long does it take to update a Projects report’s distribution list? Process
2011 Financial Management Reporting Manage Reporting Not identified PA FMMGTRERPT 28 Reporting How long should it take to update a Projects report’s distribution list? Process
Operations Analysis and Management Who performs the tasks associated with updating a Projects report’s
2012 Financial Management Reporting Manage Reporting Not identified PA FMMGTRERPT 28 Reporting distribution list? Process
2013 Financial Management Reporting Manage Reporting Not identified PA FMMGTRERPT 28 Reporting location printing for Projects reports? Set UP, Process
2014 Financial Management Reporting Manage Reporting Not identified PA FMMGTRERPT 28 Reporting Do the separate business units run their own Projects reports? Performance
Operations Analysis and Management What type of printers do you run Projects reports (including checks, purchase
2015 Financial Management Reporting Manage Reporting Not identified PA FMMGTRERPT 28 Reporting orders etc.) on? Where are they located? Set Up, Performance
2016 Financial Management Reporting Manage Reporting Not identified PA FMMGTRERPT 28 Reporting Do you run Projects reports for different companies or cost centers? Process
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2017 Financial Management Reporting Manage Reporting Not identified PA FMMGTRERPT 28 Reporting How often are project performance reports generated? Metric
2018 Financial Management Reporting Manage Reporting Not identified PA FMMGTRERPT 28 Reporting Do you do commitment reporting? Set Up
2019 Financial Management Reporting Manage Reporting Not identified PA FMMGTRERPT 28 Reporting Please provide a sample commitment report. Set Up
2020 Financial Management Reporting Manage Reporting Not identified PA FMMGTRERPT 28 Reporting Are burdens separated out for reporting? Set Up
2021 Financial Management Reporting Manage Reporting Not identified PA FMMGTRERPT 28 Reporting Please provide samples of your major reports. Set Up
2022 Financial Management Reporting Manage Reporting Not identified PA FMMGTRERPT 28 Reporting How are reports distributed? Process
2023 Financial Management Reporting Manage Reporting Not identified PA FMMGTRERPT 28 Reporting What reporting is done against contracts? Performance
What reports do you currently generate to meet your Invoice and

Operations Analysis and Management Disbursement reporting requirements? Provide samples, including frequency
2024 Financial Management Reporting Not identified Not identified AP Reporting and distribution list. Setup, Process
2025 Financial Management Reporting Not identified Not identified AP Reporting Are reports grouped for processing purposes? Setup
2026 Financial Management Reporting Not identified Not identified AP Reporting Are there any requirements that your current set of reports does not meet? Setup
2027 Financial Management Reporting Not identified Not identified AP Reporting Are AP processing statistics maintained and/or reviewed? Process
2028 Financial Management Reporting Not identified Not identified AP Reporting Are there requirements for on-line distribution or remote location printing? Setup
2029 Financial Management Reporting Not identified Not identified AP, GL, PA FMOPRTNANL 2 Other Do you allocate or attribute overhead costs to projects? Process
Operations Analysis and Management Explain the technique(s) to allocate or attribute overhead costs to projects
2030 Financial Management Reporting Not identified Not identified PA FMOPRTNANL 2 Other (burdening rates, cost multipliers, etc.) that you use. setup, Process
2031 Financial Management Reporting Not identified Not identified GL 9 Maintenance How do you maintain your Financial Reporting data? Process
2032 Financial Management Reporting Not identified Not identified GL 9 Maintenance How do you audit your Financial Reporting data? Process
Operations Analysis and Management Which operations/processes do you want to streamline for Financial
2033 Financial Management Reporting Not identified Not identified GL 9 Other Reporting? Process
Operations Analysis and Management Which operations/processes do you want to eliminate for Financial
2034 Financial Management Reporting Not identified Not identified GL 9 Other Reporting? Process
Operations Analysis and Management Are there any time-intensive Financial Reporting operations/processes that
2035 Financial Management Reporting Not identified Not identified GL 9 Other need to be addressed? Process
2036 Financial Management Reporting Not identified Not identified COST, INV FMOPRTNANL 13 Grouping How do you track cost on miscellaneous transactions? Metric
2037 Financial Management Reporting Not identified Not identified GL, PA FMOPRTNANL 28 Performance Monitoring Do you monitor profitability/analysis by Project Type? Process
Operations Analysis and Management Do you monitor profitability/analysis by Organization (cost center, division,
2038 Financial Management Reporting Not identified Not identified GL, PA FMOPRTNANL 28 Performance Monitoring region)? Process
2039 Financial Management Reporting Not identified Not identified GL, PA FMOPRTNANL 28 Performance Monitoring Do you monitor profitability/analysis by Business Line or Function Process
2040 Financial Management Reporting Not identified Not identified GL, PA FMOPRTNANL 28 Performance Monitoring Do you monitor profitability/analysis by Skill/Job? Process
2041 Financial Management Reporting Not identified Not identified GL, PA FMOPRTNANL 28 Performance Monitoring Do you monitor profitability/analysis by Revenue Category? Process
2042 Financial Management Reporting Not identified Not identified GL, PA FMOPRTNANL 28 Performance Monitoring Do you monitor profitability/analysis by Activity? Process
2043 Financial Management Reporting Not identified Not identified PA, GL, HR FMOPRTNANL 28 Performance Monitoring Do you monitor profitability/analysis by Employee? Process
Operations Analysis and Management Do you track Employee Utilization, i. e., billable versus non-billable, costs
2044 Financial Management Reporting Not identified Not identified PA, HR FMOPRTNANL 28 Performance Monitoring versus revenues? Process
Operations Analysis and Management Do you use projects to track Overhead activities and/or Product Development
2045 Financial Management Reporting Not identified Not identified GL, PA FMOPRTNANL 28 Performance Monitoring efforts? Process
2046 Financial Management Reporting Not identified Not identified GL, PA FMOPRTNANL 28 Performance Monitoring Is "activity-based costing" an issue that is important to your company? Process
2047 Financial Management Reporting Not identified Not identified GL, PA FMOPRTNANL 28 Performance Monitoring Do you monitor profitability/analysis by Industry/Market Sector? Process
2048 Financial Management Reporting Not identified Not identified GL, PA FMOPRTNANL 28 Performance Monitoring Do you monitor profitability/analysis by Customer/Customer Type? Process
2049 Financial Management Reporting Not identified Not identified PA FMOPRTNANL 28 Performance Monitoring How many projects do you plan to monitor? Metric
Operations Analysis and Management How many different project budget variables (total cost, labor hours, etc.) do
2050 Financial Management Reporting Not identified Not identified PA FMOPRTNANL 28 Performance Monitoring you track when monitoring project performance? Metric
2051 Financial Management Reporting Not identified Not identified PA FMOPRTNANL 28 Project Tracking What type of customer contracts do you track? Performance
What are your treasury reporting requirements with respect to functional vs.
2052 Financial Management Treasury Manage Cash Not identified TR Reporting foreign currencies? Process
What types of reports does your current system provide to help you review
2053 Financial Management Treasury Manage Cash Not identified TR Reporting and analyze your treasury activity? Metric
2054 Financial Management Treasury Manage Cash Not identified TR Reporting How often do you run these reports? Metric
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2055 Financial Management Treasury Manage Cash Not identified TR Reporting What are your reporting requirements with respect to account analysis? Process
2056 Financial Management Treasury Manage Cash Not identified TR Reporting Do the separate business units run their own reports? Process
Is there any treasury reporting requirement that your current set of reports
2057 Financial Management Treasury Manage Cash Not identified TR Reporting does not meet? Process
2058 Financial Management Treasury Manage Cash Not identified TR Reporting What account codes and/or descriptions are required on treasury reports? Process
2059 Financial Management Treasury Manage Cash Not identified TR Reporting What your audit requirements? Process
2060 Financial Management Treasury Manage Cash Not identified TR Reporting What types of audit reports do you use? Process
2061 Financial Management Treasury Manage Cash Not identified TR Relationships How many financial institutions does your company have relationships with? Metric
What is your company's relationship management strategy? Are there
2062 Financial Management Treasury Manage Cash Not identified TR Relationships processes currently used to manage these relationships? Process
What are your major audit and control issues with managing your financial
2063 Financial Management Treasury Manage Cash Not identified TR Relationships institution relationships? Process
2064 Financial Management Treasury Manage Cash Not identified TR Cash Management Explain your company's cash management process Process
Is your company currently using any cash management tools? Which ones
2065 Financial Management Treasury Manage Cash Not identified TR Cash Management and how are they used? Process
Who are the key players (besides the cash manager) involved in the cash
2066 Financial Management Treasury Manage Cash Not identified TR Cash Management management function and what are their responsibilities? Metric, Process
2067 Financial Management Treasury Manage Cash Not identified TR Cash Management What are the key issues in the current cash management environment? Process
How do you monitor your cash position with actual or projected opening
2068 Financial Management Treasury Manage Cash Not identified TR Cash Management balances? Process
2069 Financial Management Treasury Manage Cash Not identified TR Cash Management How do make adjustments to reflect any bank errors? Process
2070 Financial Management Treasury Manage Cash Not identified TR Cash Management How is cash forecasted? Process
2071 Financial Management Treasury Manage Cash Not identified TR Cash Management How are bank statements reconciled? Process
2072 Financial Management Treasury Manage Cash Not identified TR Cash Management How are daily balances of funds reconciled? Process
2073 Financial Management Treasury Manage Cash Not identified TR Cash Management Do you have a documented Corporate Investment policy? Process
Is in-house banking used in your company? Do you have documented
2074 Financial Management Treasury Manage Cash Not identified TR Cash Management processes/procedures? Process
What treasury workstation are you currently using? What features of the
2075 Financial Management Treasury Manage Cash Not identified TR Cash Management treasury workstation do you use? Are you satisfied with its performance? Process
2076 Financial Management Treasury Manage Cash Not identified TR Transactions What types of transaction can be initiated through your treasury workstation? Process
What are the different types of foreign exchange transactions you currently
2077 Financial Management Treasury Manage Cash Not identified TR Transactions have set up in your system? Process
2078 Financial Management Treasury Manage Cash Not identified TR Transactions What are the different types of money market transactions used? Process
2079 Financial Management Treasury Manage Cash Not identified TR Transactions What is the current accuracy of your treasury information? Process
What are the types of internal data exchanged between the treasury area and
2080 Financial Management Treasury Manage Cash Not identified TR Transactions other areas of the company? Process
2081 Financial Management Treasury Manage Cash Not identified TR Transactions Will you use legacy systems to feed information to Treasury? Process
Do you have security requirements on who can enter data for treasury
2082 Financial Management Treasury Manage Cash Not identified TR Transactions functions? (e.g. by company? by cost center?) Process
Who can enter data in different companies/cost centers? Do you have

2083 Financial Management Treasury Manage Cash Not identified TR Transactions documentation on your current system's security requirements? Process
2084 Financial Management Treasury Manage Cash Not identified TR Transactions Do you use templates for repetitive tasks? Process
2085 Financial Management Treasury Manage Cash Not identified GL, TR Postings How are adjustments to closed periods handled? Process
2086 Financial Management Treasury Manage Cash Not identified GL, TR Postings How often do you post to the General Ledger? Process
2087 Financial Management Treasury Manage Cash Not identified GL, TR Postings Do you post summary or detail information? Process
What processes are set up to ensure compliance with standards and
2088 Financial Management Treasury Manage Cash Not identified TR Relationships regulations from FASB and SEC? Process
2089 Financial Management Treasury Manage Cash Not identified CM Forecasting Are you satisfied with the accuracy of your short term cash forecasting? Process
2090 Financial Management Treasury Manage Cash Not identified CM Forecasting Can you generate cash forecasts for specific projects? Process
With your current system, can you analyze the liquidity of a project by
2091 Financial Management Treasury Manage Cash Not identified CM Forecasting forecasting expected cashflows from various source types? Process
2092 Financial Management Treasury Manage Cash Not identified CM Forecasting Can you generate a forecast for a project in any currency? Process
Can you produce a forecast of expected cashflows based on sales
2093 Financial Management Treasury Manage Cash Not identified CM Forecasting opportunities? Process
With your current system, can you produce a forecast of expected cashflows
2094 Financial Management Treasury Manage Cash Not identified CM Forecasting from foreign exchange, money market, and exposure transactions? Process
2095 Financial Management Treasury Manage Cash Not identified CM Forecasting Are you satisfied with the quality of your cash forecasts? Process
2096 Financial Management Treasury Manage Cash Not identified CM Forecasting What are the major steps involved in your forecasting process? Process
2097 Financial Management Treasury Manage Cash Not identified CM Forecasting What is your criteria for selecting a forecasting method? Process
2098 Financial Management Treasury Manage Cash Not identified CM Forecasting How do you validate your forecasts? Process
With your current system, can you define reusable templates to easily
2099 Financial Management Treasury Manage Cash Not identified CM Forecasting generate cash forecasts? Process
2100 Financial Management Treasury Manage Cash Not identified CM Reconciliation How are bank statements reconciled with your current system? Process
2101 Financial Management Treasury Manage Cash Not identified CM Reconciliation Is there a need to automate your bank account reconciliation process? Process
2102 Financial Management Treasury Manage Cash Not identified CM Reconciliation Do you have documentation of your bank statement reconciliation process? Process
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Does your current system integrate with your payroll system to automatically
2103 Financial Management Treasury Manage Cash Not identified CM Reconciliation or manually reconcile bank statements to payroll payments? Process
Are bank accounts reconciled and independently reviewed on a regular
2104 Financial Management Treasury Manage Cash Not identified CM Reconciliation basis? Process
2105 Financial Management Treasury Manage Cash Not identified CM Reconciliation How are voided and reversed transactions reconciled? Process
How do reconcile your general ledger cash account to your bank statement
2106 Financial Management Treasury Manage Cash Not identified CM Reconciliation balance? Process
2107 Financial Management Treasury Manage Cash Not identified CM Operations Do you have documentation of your cash management process? Process
2108 Financial Management Treasury Manage Cash Not identified CM Operations Please explain any initiatives to automate cash management. Process
2109 Financial Management Treasury Manage Cash Not identified CM Operations What are your major objectives for cash management? Process
Are you currently using cash management tools? Which ones? Are you
2110 Financial Management Treasury Manage Cash Not identified CM Operations satisfied with their performance? Process
What is the relationship between your company's operating cycle and your
2111 Financial Management Treasury Manage Cash Not identified CM Operations cash flow timeline? Process
What are your corporate financial decisions that are greatly impacted by cash
2112 Financial Management Treasury Manage Cash Not identified CM Operations management? Process
Who are the key players (besides the cash manager) involved in the finance
2113 Financial Management Treasury Manage Cash Not identified CM Operations function? Process
2114 Financial Management Treasury Manage Cash Not identified CM Operations What are your cash management functions and responsibilities? Process
2115 Financial Management Treasury Manage Cash Not identified CM Operations What is your cash conversion cycle? Process
2116 Financial Management Treasury Manage Cash Not identified CM Operations What methods do you use to report cash balances? Process
2117 Financial Management Treasury Manage Cash Not identified CM Operations What are the typical tasks your cash manager performs on a daily basis? Process
What are the types of internal data exchanged between the cash
2118 Financial Management Treasury Manage Cash Not identified CM Operations management area and other areas of the company? Process, Setup
2119 Financial Management Treasury Manage Cash Not identified CM Operations What are the sources of current-day information for the cash manager? Process
2120 Financial Management Treasury Manage Cash Not identified CM Operations How are excess cash balances handled? Process
2121 Financial Management Treasury Manage Cash Not identified CM Operations How easy is it to identify your foreign currency exposure? Process
2122 Financial Management Treasury Manage Cash Not identified CM Operations Could you view your current cash position at any time? Process
Does management stress the importance of internal control and compliance
2123 Financial Management Treasury Manage Cash Not identified CM Operations with procedures? Process
2124 Financial Management Treasury Manage Cash Not identified CM Operations Does a cash management operations policy manual exist? Is it current? Process
2125 Financial Management Treasury Manage Cash Not identified CM Operations Is it adequate for the purposes of policy control? Process
2126 Financial Management Treasury Manage Cash Not identified CM Operations Is the cash projection integrated in the overall business plan? Process
Does your current system allow you to integrate with external systems giving
2127 Financial Management Treasury Manage Cash Not identified CM Operations you timely access to global cash information via the corporate intranet? Process
Do you have a documented cash investment policy which has been reviewed
2128 Financial Management Treasury Manage Cash Not identified CM Operations and approved by management? Process
Which operations/processes do you want to streamline for cash
2129 Financial Management Treasury Manage Cash Not identified CM Operations management? Process
2130 Financial Management Treasury Manage Cash Not identified CM Operations Which operations/processes do you want to eliminate for cash management? Process
Are there any time-intensive cash management operations/processes that
2131 Financial Management Treasury Manage Cash Not identified CM Operations need to be addressed? Process
Is electronic payments authorization utilized with your current system? If so,
2132 Financial Management Treasury Manage Cash Not identified CM Operations do you have documentation of this process? Process
2133 Financial Management Treasury Manage Cash Not identified CM Operations How many bank relationships do you currently have? Process
Do you have a process for managing these relationship? If so, is it
2134 Financial Management Treasury Manage Cash Not identified CM Operations documented? Process
2135 Financial Management Treasury Manage Cash Not identified CM Operations Is in-house banking currently being used in your current system? Process
Do you have a process for managing in-house banking? If so, is it
2136 Financial Management Treasury Manage Cash Not identified CM Operations documented? Process
2137 Financial Management Treasury Manage Cash Not identified CM Operations Does the company needlessly keep too many bank accounts? Process
Does the company's bank negotiating position suffer from poor banking
2138 Financial Management Treasury Manage Cash Not identified CM Operations relationships? Process
2139 Financial Management Treasury Manage Cash Not identified CM, GL Accounting Periods How do you close an accounting period for cash management? Process
Is the schedule to close an accounting period for cash management
2140 Financial Management Treasury Manage Cash Not identified CM, GL Accounting Periods documented? Process
2141 Financial Management Treasury Manage Cash Not identified CM, GL Accounting Periods How long does it take to close an accounting period for cash management? Process
2142 Financial Management Treasury Manage Cash Not identified CM, GL Accounting Periods How are adjustments to close periods for cash management handled? Process
2143 Financial Management Treasury Manage Cash Not identified CM, GL Accounting Periods How do you open an accounting period for cash management? Process
Is the schedule to open an accounting period for cash management
2144 Financial Management Treasury Manage Cash Not identified CM, GL Accounting Periods documented? Process
Who performs the tasks associated with opening or closing an accounting
2145 Financial Management Treasury Manage Cash Not identified CM, GL Accounting Periods period for cash management? Process
What are your cash management reporting requirements with respect to
2146 Financial Management Treasury Manage Cash Not identified CM Reporting functional vs. foreign currencies? Process
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What are your cash management reporting requirements with respect to

summary or detail formats? Obtain report listing. What reports do you
2147 Financial Management Treasury Manage Cash Not identified CM Reporting currently generate to meet you cash management reporting requirements? Process
Provide examples of each. Include source (could be manual), user,
2148 Financial Management Treasury Manage Cash Not identified CM Reporting frequency, number of copies. Process
Is there any cash management reporting requirement that your current set of
2149 Financial Management Treasury Manage Cash Not identified CM Reporting reports does not meet? Process
Are your cash management reports standard across different
2150 Financial Management Treasury Manage Cash Not identified CM Reporting divisions/subsidiaries? Process
2151 Financial Management Treasury Manage Cash Not identified CM Reporting Do the separate business units run their own cash management reports? Process
2152 Financial Management Treasury Manage Cash Not identified CM Reporting Do you do multi-bank reporting? Process
2153 Financial Management Treasury Manage Cash Not identified CM Performance Do you use financial ratios? Process
2154 Financial Management Treasury Manage Cash Not identified CM Performance What business performance statistics do you monitor for cash management? Process
2155 Financial Management Treasury Manage Cash Not identified CM Security cash management? Process
Do you have security requirements on who can enter data for cash
2156 Financial Management Treasury Manage Cash Not identified CM Security management? Process
2157 Financial Management Treasury Manage Currency & Interest Risk Not identified GL, TR 1 Currency Do you use multiple currencies in your business? Setup
2158 Financial Management Treasury Manage Currency & Interest Risk Not identified GL, TR 1 Currency How many currencies do you use and what are they? Setup
2159 Financial Management Treasury Manage Currency & Interest Risk Not identified GL, TR 1 Currency What is your policy on changing currency rates? Process
2160 Financial Management Treasury Manage Currency & Interest Risk Not identified GL, TR 1 Currency What is the primary currency you use? Setup
2161 Financial Management Treasury Manage Currency & Interest Risk Not identified GL, TR 1 Currency Do you enter data in multiple currencies? Process
2162 Financial Management Treasury Manage Currency & Interest Risk Not identified TR 1 Currency Do you do translations monthly into foreign currencies? Process
Do you perform re-valuation of assets and liabilities on a regular basis?
2163 Financial Management Treasury Manage Currency & Interest Risk Not identified TR 1 Currency When? Process
Do you perform consolidation between various businesses that use different
2164 Financial Management Treasury Manage Currency & Interest Risk Not identified TR 1 Currency currencies? Process
Do you perform special reviews or audits for foreign currency accounts?
Provide examples of each. Include source (could be manual), user,
2165 Financial Management Treasury Manage Currency & Interest Risk Not identified TR 1 Currency frequency, number of copies. Process
Explain your risk management process. Do you have a documented Risk
2166 Financial Management Treasury Manage Currency & Interest Risk Not identified TR Risk Management Management policy? Process
Which of the company's business operations can be re-engineered to reduce
2167 Financial Management Treasury Manage Currency & Interest Risk Not identified TR Risk Management FX (Foreign Exchange) risks? Process
Are the company's risk management procedures adequate and consistent
2168 Financial Management Treasury Manage Currency & Interest Risk Not identified TR Risk Management worldwide? Process
Are existing systems and reporting procedures adequate for the company's
2169 Financial Management Treasury Manage Currency & Interest Risk Not identified TR Risk Management current level of FX (FOREIGN EXCHANGE) risk and exposures? Process
2170 Financial Management Treasury Manage Currency & Interest Risk Not identified TR Risk Management Is FX (FOREIGN EXCHANGE) Trading and Risk Management centralized? Process
What are the hedging objectives of the company? What are your current
2171 Financial Management Treasury Manage Currency & Interest Risk Not identified TR Risk Management hedging practices? Process
2172 Financial Management Treasury Manage Currency & Interest Risk Not identified TR Risk Management How do you manage forecast errors? Process
2173 Financial Management Treasury Manage Currency & Interest Risk Not identified TR Risk Management What performance benchmarks are used to measure hedging effectiveness? Metric, Process
How do you manage your exposures positions (i.e.. interest rate and foreign
2174 Financial Management Treasury Manage Currency & Interest Risk Not identified TR Risk Management exchange exposures)? Process
Is there a process used between operating units for reporting exposures and
2175 Financial Management Treasury Manage Currency & Interest Risk Not identified TR Risk Management hedging them? Process
2176 Financial Management Treasury Manage Currency & Interest Risk Not identified TR Risk Management Do you have a documented FX (FOREIGN EXCHANGE) policy? Process
Do you use negotiable instruments? (If yes, please elaborate on the
2177 Financial Management Treasury Manage Currency & Interest Risk Not identified TR Risk Management instruments used) Process
2178 Financial Management Treasury Manage Currency & Interest Risk Not identified TR Risk Management Do you use derivatives? (If yes, please elaborate on the instruments used) Process
2179 Financial Management Treasury Manage Currency & Interest Risk Not identified TR Risk Management What is your limits policy? Process
Which operations/processes do you want to eliminate in your treasury
2180 Financial Management Treasury Not identified Not identified TR Operations operations? Process
Are there any time-intensive treasury operations/processes that need to be
2181 Financial Management Treasury Not identified Not identified TR Operations addressed? Process
2182 Financial Management Treasury Not identified Not identified TR Operations Do you have documentation of your treasury processes? Process
2183 Financial Management Treasury Not identified Not identified TR Operations Explain how your cost centers or departments are organized? Process
What business performance statistics do you monitor in your treasury
2184 Financial Management Treasury Not identified Not identified TR Operations operations? Process
2185 Financial Management Treasury Not identified Not identified GL, TR Setup Define your accounting period types and accounting calendar types? Setup
2186 Financial Management Treasury Not identified Not identified GL, TR Setup What are the legal entities for your company? Setup
How many deal types and product types do you use? Please explain the
2187 Financial Management Treasury Not identified Not identified TR Setup nature of each. Setup
2188 Financial Management Treasury Not identified Not identified TR Setup How many exposure types are used? What are they? Setup, Metric
2189 General Not identified Not identified Not identified Not module specific 1 Business What type of industry are you in? Process
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2190 General Not identified Not identified Not identified Not module specific 1 Business What products and services do you provide? Process
2191 General Not identified Not identified Not identified Not module specific 1 Business Number of employees? Metric
2192 General Not identified Not identified Not identified Not module specific 1 Business Describe/share your Corporate/Organizational Vision Statement. Process
2193 General Not identified Not identified Not identified Not module specific 1 Business Describe/share your Departmental/Divisional mission Statement. Process
2194 General Not identified Not identified Not identified Not module specific 1 Business Which of these business areas and/or operations are highest priority? Process
2195 General Not identified Not identified Not identified Not module specific 1 Business Which of these business areas and/or operations are medium priority? Process
2196 General Not identified Not identified Not identified Not module specific 1 Business Do all the cost centers have assets? Process
2197 General Not identified Not identified Not identified Not module specific 1 Business What is your organizational structure? Process
How many sites are these companies located? What are these sites? Where
2198 General Not identified Not identified Not identified Not module specific 1 Business are these sites located ? Metric,Process
2199 General Not identified Not identified Not identified Not module specific 1 Business Do all the locations have the same chart of accounts? Setup
2200 General Not identified Not identified Not identified Not module specific 1 Business Do all the locations have the same calendar? Setup
2201 General Not identified Not identified Not identified Not module specific 1 Business Do all the locations have the same functional currency? If not what are they? Setup
2202 General Not identified Not identified Not identified Not module specific 1 Business Do you have more than one legal entity within the same set of Books Setup
2203 General Not identified Not identified Not identified Not module specific 1 Business Are there any processes that should be changed, streamlined or eliminated? Process
2204 General not identified not identified not identified Not module specific 1 Business What business areas and/or operations are targeted for improvement? Process
2205 General not identified not identified not identified Not module specific 1 Business Which of these business areas and/or operations are low priority? Process
Can you provide a systems flow diagram of connectivity between your core
2206 General not identified not identified not identified Not module specific 1 Business business applications? Process
2207 General not identified not identified not identified Not module specific 1 Business How many businesses are in your company? Metric
2208 General not identified not identified not identified Not module specific 1 Business What is the structure or relationships of these businesses? Process
2209 General not identified not identified not identified Not module specific 1 Business Do all the businesses have assets? Process
2210 General not identified not identified not identified Not module specific 1 Business Do all the cost centers have assets? Process
2211 General not identified not identified not identified Not module specific 1 Business What is your accounting calendar? Process, Setup
Which business functions are performed centrally, which business functions
2212 General not identified not identified Not identified Not module specific 1 Business are decentralized ? Process
2213 General not identified not identified Not identified Not module specific 1 Business What information is shared across different businesses? Metric, Process
2214 General not identified not identified Not identified Not module specific 1 Business Do you use more than one Set of Books? If so what are they? Setup, process
2215 General not identified not identified Not identified Not module specific 1 Reporting What across business reporting is currently performed? Setup
2216 General not identified not identified Not identified ALL 14 Period Close How do you close an accounting period for Quality Management? Process
2217 General Not identified Not identified Not identified Not module specific Business What is your company's short term and long term strategy? Business
2218 General Not identified Not identified Not identified Not module specific Business Is there an electronic commerce strategy for your company? Business
2219 General Not identified Not identified Not identified Not module specific Business What are the major electronic commerce projects in your company? Business
How the electronic commerce projects changed your companies business
2220 General Not identified Not identified Not identified Not module specific Business model? Business
What are the forces fueling the electronic commerce projects in your
2221 General Not identified Not identified Not identified Not module specific Business company? Business
How have you changed customer side, supplier side and inside your
2222 General Not identified Not identified Not identified Not module specific Business organization with electronic commerce? Business
Are most of your electronic commerce projects, systems and business
models on the business-to-business segment or the business-to-consumer
2223 General Not identified Not identified Not identified Not module specific Business segment? Business
2224 General Not identified Not identified Not identified Not module specific Business How do you support managerial decision making with electronic commerce? Business
If you have an EDI system what business documents do you use? For
2225 General Not identified Not identified Not identified Not module specific Business example, Invoice, PO, ASN(Advance Ship Notice) Business
2226 General Not identified Not identified Not identified Not module specific Business What ratio of your business documents EDI? Business
2227 General Not identified Not identified Not identified Not module specific Business What is your current application architecture? Architecture
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2228 General Not identified Not identified Not identified Not module specific Business What is your current technical architecture? Architecture
2229 General Not identified Not identified Not identified Not module specific Business What is your main information architecture? Architecture
How do you manage demand creation, processing responses and target
2230 General Not identified Not identified Not identified Not module specific Business qualified prospects? Business
2231 General Not identified Not identified Not identified Not module specific Business How do you design, manage sales territories? Business
Is the loop between sales, customer service and the customer is closed in
2232 General Not identified Not identified Not identified Not module specific Business your company? Business
How do you develop incentive compensation solutions for various selling
2233 General Not identified Not identified Not identified Not module specific Business channels? Business
2234 General Not identified Not identified Not identified Not module specific Business How do you merge, clean and maintain mailing lists? Business
2235 General Not identified Not identified Not identified Not module specific Business How do you track and forward sales leads? Business
Can your managers track market activity through pipeline versus forecast
2236 General Not identified Not identified Not identified Not module specific Business reporting? Business
2237 General Not identified Not identified Not identified Not module specific Business How do your sales people plan and report sales calls, report of expenses?
2238 General Not identified Not identified Not identified Not module specific Business What are the product items will you be selling from your Internet Store? Setup
2239 General Not identified Not identified Not identified Not module specific Business Are all product item attributes defined? Setup
2240 General Not identified Not identified Not identified Not module specific Business Are all product items priced? Setup
2241 General Not identified Not identified Not identified Not module specific Business How product items will be loaded into the Internet Store? Setup
What are the implications of objects contained within other objects versus
2242 General Not identified Not identified Not identified Not module specific Business objects being loosely related to other objects? Setup
Do you need different account categories then the defaults "ACCOUNT" &
2243 General Not identified Not identified Not identified Not module specific Business "WALKIN"? Setup
2244 General Not identified Not identified Not identified Not module specific Business Do you use different price categories for your customers in your business? Setup
2245 General Not identified Not identified Not identified Not module specific Business Do you use different currencies for your price categories? Setup
Do you use different price types such as "Regular" and "SALE" in your
2246 General Not identified Not identified Not identified Not module specific Business business? Setup
What types of media content do you use for your products to sell? For
2247 General Not identified Not identified Not identified Not module specific Business example, Video, Audio, Picture Setup
2248 General Not identified Not identified Not identified Not module specific Business Do you integrate your internet store sales to customer service operations? Integration
How do you share customer account information with your internet store
2249 General Not identified Not identified Not identified Not module specific Business sales? Integration
How do you process orders taken from your internet store with your ERP
2250 General Not identified Not identified Not identified Not module specific Business Order Entry module? Integration
How do you provide ATP ( Available-to-Promise) information for your Internet
2251 General Not identified Not identified Not identified Not module specific Business Store sales? Integration
Do you provide multiple payment services for your customers to choose from
2252 General Not identified Not identified Not identified Not module specific Business at your Internet Store? Integration
2253 General Not identified Not identified Not identified Not module specific Business Do you sell downloadable soft goods at your internet store? Integration
2254 General Not identified Not identified Not identified Not module specific Business How do you create context sensitive advertisement in your business? Marketing
2255 General Not identified Not identified Not identified Not module specific Business How do you manage shipping and handling your orders in your business? Integration
2256 General Not identified Not identified Not identified Not module specific Business How do you secure transactions with your customers on the Internet? Security
How do you manage customer accounts? For example, registration,
2257 General Not identified Not identified Not identified Not module specific Business maintenance and approval. Process
2258 General Not identified Not identified Not identified Not module specific Business How do you process customer orders? Manually or automatically? Process
2259 General Not identified Not identified Not identified Not module specific Business What constraints (time, data, etc.) you have on processing orders? Process
2260 General Not identified Not identified Not identified Not module specific Business How do you handle returns? Process
2261 General Not identified Not identified Not identified Not module specific Business How do you handle product availability? Process
2262 General Not identified Not identified Not identified Not module specific Business How do you handle exceptions for certain customers? Process
2263 General Not identified Not identified Not identified Not module specific Business Does your business drop-ship items? Process
2264 General Not identified Not identified Not identified Not module specific Business Does your business involve configurable items? Process
2265 General Not identified Not identified Not identified Not module specific Business How do you price configurable items?
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2266 General Not identified Not identified Not identified Not module specific Business What about product substitutes, links, and recommendations? Process
2267 General Not identified Not identified Not identified Not module specific Business Do you do business with government? For example, government contracts? Process
What self-service inquiries you allow customers to view (order status,
2268 General Not identified Not identified Not identified Not module specific Business invoices, payments, etc.) Process
2269 General Not identified Not identified Not identified Not module specific Business How do you record customer habits and preferences? Process
2270 General Not identified Not identified Not identified Not module specific Business How do you create personal views? Process
2271 General Not identified Not identified Not identified Not module specific Business How do you handle order and line cancellations? Process
2272 General Not identified Not identified Not identified Not module specific Business Do you create items sold through Internet Store in the ERP Applications? Process
2273 General Not identified Not identified Not identified Not module specific Business Do you use coupons in your Internet Store? Process
Do you need to migrate price lists that has attributes from your ERP to
2274 General Not identified Not identified Not identified Not module specific Business applications to your Internet Store? Process
Do you need to update customer name and number, e-mail information
2275 General Not identified Not identified Not identified Not module specific Business captured in your Internet Store? Process
What types of operations do your customers perform on the web when they
2276 General Not identified Not identified Not identified Not module specific Business buy goods? Process
How do you let your customers view items and categories they buy on the
2277 General Not identified Not identified Not identified Not module specific Business web? Process
Do you allow your customers to download data from your web site? If so in
2278 General Not identified Not identified Not identified Not module specific Business what formats? Process
2279 General Not identified Not identified Not identified Not module specific Business How do you handle payments in your business? Process
What are the protocols you use in your business for electronic payments for
2280 General Not identified Not identified Not identified Not module specific Business credit cards? Process
What is your electronic payment system model is? For example, Host based
2281 General Not identified Not identified Not identified Not module specific Business or Terminal Based? Process
What is your transaction volume for credit card payments, credits, voids, etc.
2282 General Not identified Not identified Not identified Not module specific Business per day? Process
2283 General Not identified Not identified Not identified Not module specific Business How volatile is this volume? Architecture
Who initiates the payment process for authorization and settlement in your
2284 General Not identified Not identified Not identified Not module specific Business business? Customer or Merchant? Security
2285 General Not identified Not identified Not identified Not module specific Business Do you use multiple languages in your electronic commerce systems? Architecture
How do you interact with your merchants related to payments in your
2286 General Not identified Not identified Not identified Not module specific Business business? Architecture
Are your electronic commerce applications entirely integrated with your
2287 General Not identified Not identified Not identified Not module specific Business electronic payment systems in your business? Process
2288 General Not identified Not identified Not identified Not module specific Business How do you have handle recurring authorizations in your business? Setup
2289 General Not identified Not identified Not identified Not module specific Business How do you handle installment payments in your business? Reports
2290 General Not identified Not identified Not identified Not module specific Business How do you handle split shipments in your business? Architecture
2291 General Not identified Not identified Not identified Not module specific Business Are all your electronic payment systems installed on the same machine? Integration
Are all your electronic payment systems running behind the firewall in your
How does iPayment communicates with other payment systems in your
Do you use secure ICX to encrypt the information communicated between
2294 General Not identified Not identified Not identified Not module specific Business iPayment and other payment systems? Setup
2295 General Not identified Not identified Not identified Not module specific Business Do you use wallets and digital certificates in your internet payment systems? Security
Architecture,
2296 General Not identified Not identified Not identified Not module specific Business How do you handle Return/Credits in your internet payment systems? Security
Architecture,
2297 General Not identified Not identified Not identified Not module specific Business Do you restrict Return/Credits to certain IP addresses? Security
Do you restrict operations to each merchant? For example, Invoice, Payment, Architecture,
2298 General Not identified Not identified Not identified Not module specific Business etc. Security
Which payment system does the iPayment will interface to? For example, Architecture,
2299 General Not identified Not identified Not identified Not module specific Business CyberCash, VeriFone, etc. Security
Architecture,
2300 General Not identified Not identified Not identified Not module specific Business Is Your Commerce Application an Oracle Application Server Cartridge? Security
Architecture,
2301 General Not identified Not identified Not identified Not module specific Business What are your business rules for internet payment? Security
Architecture,
2302 General Not identified Not identified Not identified Not module specific Business How do you handle errors in your internet payment system? Security
Architecture,
2303 General Not identified Not identified Not identified Not module specific Business Do you use Internet Computing Architecture in your business? Security
486152650.xlsx Page 58
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Do you have a distributed or central architecture for your internet payment Architecture,
2304 General Not identified Not identified Not identified Not module specific Business system? Security
2305 General Not identified Not identified Not identified Not module specific Business How do you bill your clients? Process
How long is the time between when a bill is available and it reaches the
2306 General Not identified Not identified Not identified Not module specific Business customer in your business? Architecture
Architecture,
2307 General Not identified Not identified Not identified Not module specific Business How long is your payment processing cycle? Security
2308 General Not identified Not identified Not identified Not module specific Business How do you resolve disputes in billing?
What is your model of bill presentment and payment? For example, direct or
2309 General Not identified Not identified Not identified Not module specific Business consolidated? Process
Do you prefer full control over client's bill payment process or make the bill
2310 General Not identified Not identified Not identified Not module specific Business payment process more convenient for your clients? Process
2311 General Not identified Not identified Not identified Not module specific Business Do you use thin or thick consolidation? Process
Do you use cross selling and up selling in your bill presentment and payment
2312 General Not identified Not identified Not identified Not module specific Business process? Process
2313 General Not identified Not identified Not identified Not module specific Business Do you allow your customers to use autopayment? Process
Do you prefer your customers have flexibility in how they view the presented
2314 General Not identified Not identified Not identified Not module specific Business bill? Process
2315 General Not identified Not identified Not identified Not module specific Business Accepts bill data in a specified format, either custom or OFX. Process
How do you perform verifications and error checking for bill presentment and
2316 General Not identified Not identified Not identified Not module specific Business payment? Process
2317 General Not identified Not identified Not identified Not module specific Business How do you perform new bill notifications in your business?. Process
2318 General Not identified Not identified Not identified Not module specific Business Do you perform batch processing of data for bill presentment and payment? Process
2319 General Not identified Not identified Not identified Not module specific Business How do you audit bill presentment and payment transactions? Process
How do your customers view status information related to their bills and
2320 General Not identified Not identified Not identified Not module specific Business payments? Process
2321 General Not identified Not identified Not identified Not module specific Business How do you handle bill and payment disputes? Process
2322 General Not identified Not identified Not identified Not module specific Business Do you allow your customers to use installment payments? Process
2323 General Not identified Not identified Not identified Not module specific Business How do you present static or dynamic information related to a customers' bill? Process
2324 General Not identified Not identified Not identified Not module specific Business How do you load data into your bill payment system? Process
2325 General Not identified Not identified Not identified Not module specific Business How do you process payments? Process
2326 General Not identified Not identified Not identified Not module specific Business How do you audit activities? Process
2327 General Not identified Not identified Not identified Not module specific Business How do you notify your customers for bill and payment status? Process
2328 General Not identified Not identified Not identified Not module specific Business What are the notification types? Process
2329 General Not identified Not identified Not identified Not module specific Business How do you create, maintain and update customer profiles? Process
2330 General Not identified Not identified Not identified Not module specific Business How do you export bill data? Process
2331 General Not identified Not identified Not identified Not module specific Business What type of payment methods do you accept? Process
2332 General Not identified Not identified Not identified Not module specific Business What type of payment systems do you use? Process
2333 General Not identified Not identified Not identified Not module specific Business What are the lead times for payment clearance? Process
2334 General Not identified Not identified Not identified Not module specific Business How do you handle holidays in your payment process? Process
2335 General Not identified Not identified Not identified Not module specific Business Do you allow multiple payment methods and instruments? Process
2336 General Not identified Not identified Not identified Not module specific Business How do you register your customers for bill payment process? Process
2337 General Not identified Not identified Not identified Not module specific Business How do you handle biller groups? Process
Do you allow your customers to have a personal web experience for their bill
2338 General Not identified Not identified Not identified Not module specific Business payment process? Process
2339 General Not identified Not identified Not identified Not module specific Business How do you process exceptions? Process
2340 General Not identified Not identified Not identified Not module specific Business How do you analyze payment performance and bill status in your business? Process
2341 General Not identified Not identified Not identified Not module specific Business What industry are you in? Setup
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2342 General Not identified Not identified Not identified Not module specific Business What are the primary business functions of your company? Setup
2343 General Not identified Not identified Not identified Not module specific Operations What challenges are you trying to overcome? Performance
What is the primary business driver (increase market share, increase

2344 General Not identified Not identified Not identified Not module specific Business efficiency, cut operating costs, improve customer service, or other) Performance
What is the primary business function of the call center (list all if more than
2345 General Not identified Not identified Not identified Not module specific Business one)? Setup
Describe the call center operation including number of agents, shifts, and
2346 General Not identified Not identified Not identified Not module specific Operations hours. Setup
2347 General Not identified Not identified Not identified Not module specific Operations Describe the outbound call flow(s). Process
Call Center Provide the actual Average Talk Time statistics for each call type and the
2348 General Not identified Not identified Not identified Intelligence Operations goals. Metric
For outbound dialing, provide call blending vendor and version (if applicable)
2349 General Not identified Not identified Not identified Oracle Call Blending Systems or plans to implement. Setup
2350 General Not identified Not identified Not identified Not module specific Operations How many campaigns are run concurrently? Setup
2351 General Not identified Not identified Not identified Not module specific Operations How frequently are new campaigns introduced? Setup
2352 General Not identified Not identified Not identified Not module specific Operations How long do campaigns typically run? Process
2353 General Not identified Not identified Not identified Not module specific Systems Can inbound campaigns be identified by DNIS? Setup
2354 General Not identified Not identified Not identified Not module specific Systems What database platform are you using or planning to use? Setup
2355 General Not identified Not identified Not identified Mobile Sales How many Field Sales Reps are there Metric
2356 General Not identified Not identified Not identified Mobile Field Service How many Field Service Engineers are there Metric
2357 General Not identified Not identified Not identified MS + MFS Are the mobile users computer literate Setup
What telecoms / networking technology is planned for use with the mobile
2358 General Not identified Not identified Not identified MS + MFS users Setup
Do mobile users have to be updated in real time, if not how will replication be
2359 General Not identified Not identified Not identified MS + MFS handled Performance
Agent and Admin Agent and Administrator workstation host files will need an entry for the OTM
2360 General Not identified Not identified Not identified workstations. Systems server unless the workstation has access to the server portion of the network. Setup
As a contingency, OTM route points must have a default route that will occur
if the automated routing is down. Define the default and the elapsed time
2361 General Not identified Not identified Not identified PBX Operations before it executes. Setup
2362 General Not identified Not identified Not identified Not module specific ecommerce Based on your previous experience , what will be the load on the website Architecture
Can inbound campaigns be identified by DNIS and how many unique DNIS
2363 General Not identified Not identified Not identified Not module specific Systems do you have? Setup
Define any feedback requirements from the interaction center to other
systems and if necessary, is it by campaign, by customer, or some other
2364 General Not identified Not identified Not identified Not module specific Systems & Operations element? Process
Define any service level differentiators among customers from highest to
2365 General Not identified Not identified Not identified OTM Operations lowest. Process
Define the agent skill categories and specific skills that are in use or you
2366 General Not identified Not identified Not identified OTM Operations would like to use for call routing decisions. Process
Business
2367 General Not identified Not identified Not identified Application, OTM Operations Define the requirements for call and data transfer among agents. Process
Describe any CTI middleware that is in place including vendor, version,
2368 General Not identified Not identified Not identified OTM, Connectors Systems hardware, and application. Setup
2369 General Not identified Not identified Not identified Not module specific Systems Describe any current interaction center automation you may have. Setup
Describe any current or planned acceptance of eMail as part of the
2370 General Not identified Not identified Not identified eMail Center Business interaction center operation. Process
Describe any existing ERP and CRM applications that are in place and
2371 General Not identified Not identified Not identified Not module specific Systems existing/planned integration points. Setup
Describe current or planned integration between the interaction center and
2372 General Not identified Not identified Not identified Not module specific Systems & Operations the Intra/Internet. Setup
Interaction Center
2373 General Not identified Not identified Not identified Intelligence Reporting Describe existing reporting output used to manage the interaction center(s). Performance
Describe IVR call flows and data integration (if applicable) or plans if not
2374 General Not identified Not identified Not identified OTM, IVR Integrator Operations currently implemented. Process
Describe scripting that is being used or your plans to implement scripting

2375 General Not identified Not identified Not identified Scripting Operations including the number of panels and branching logic for each unique script. Process
2376 General Not identified Not identified Not identified OTM Operations Describe skill based routing that is being used. Process
1-to-1 Fulfillment, Describe the business requirements for automating fulfillment as part of the
2377 General Not identified Not identified Not identified Workflow Business business processes. Process
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Describe the call routing flows you currently use and/or would like to
2378 General Not identified Not identified Not identified OTM Operations implement. Process
2379 General Not identified Not identified Not identified Not module specific Operations Describe the call volume, patterns, and direction (inbound/outbound). Setup
Describe the existing desktop infrastructure including applications, hardware
2380 General Not identified Not identified Not identified Not module specific Systems specifications, and business functions. Setup
Describe the existing network infrastructure including type of network,
2381 General Not identified Not identified Not identified Not module specific Systems configuration, protocols, and speed. Setup
2382 General Not identified Not identified Not identified Not module specific Systems Describe the existing server infrastructure. Setup
Describe the existing system(s) that will require integration with the
2383 General Not identified Not identified Not identified Not module specific Systems interaction center automation. Include platform, application, and vendor. Setup
2384 General Not identified Not identified Not identified Not module specific Operations Describe the inbound call flow(s). Process
Describe the interaction center operation including number of agents, shifts,
2385 General Not identified Not identified Not identified Not module specific Operations and hours. Setup
Do mobile users have to be updated in real time, if not how will replication be
2386 General Not identified Not identified Not identified MS + MFS Business handled Performance
2387 General Not identified Not identified Not identified Not module specific Training & Operations Do the agents require special training or licensing? Setup
2388 General Not identified Not identified Not identified Not module specific Business Do you have an ROI target for your investment? Metric
Do you need to cancel individual lines of an order placed through Internet
2389 General Not identified Not identified Not identified Not module specific ecommerce Store in ERP applications? Process
2390 General Not identified Not identified Not identified Not module specific ecommerce Do you need to ship Internet Store orders in partial consignments? Process
1-to-1 Fulfillment,
eMail Center,
2391 General Not identified Not identified Not identified Marketing On-Line Business Do you plan to do bulk eMail or Fulfillment campaigns? Process
Do you provide account management,maintanence / help desk services and
2392 General Not identified Not identified Not identified Not module specific ecommerce field services operations on the web? Setup
Campaign Plus Do you require feedback for predictive dials that are determined to be bad
2393 General Not identified Not identified Not identified Recycling Operations numbers? Setup
2394 General Not identified Not identified Not identified Not module specific ecommerce Do you use EDI (Electronic Data Interchange)? Business
2395 General Not identified Not identified Not identified Not module specific ecommerce Do you use Web/EDI in your business? Business
2396 General Not identified Not identified Not identified Not module specific ecommerce Do you utilize workflow operations on the web? Process
2397 General Not identified Not identified Not identified OTM, IVR Integrator Systems Does the IVR support TCP/IP connectivity? Setup
2398 General Not identified Not identified Not identified OTM, Connectors Systems Does the PBX support TCP/IP connectivity or have a CTI link? Setup
2399 General Not identified Not identified Not identified Not module specific ecommerce Does your company do business on line when they procure? Architecture
Does your company have a portal web page that allow you to do business on
2400 General Not identified Not identified Not identified Not module specific ecommerce the web with your trading partners? Architecture
eMail Center, For Interaction Blending, if the above service plans vary by day of the week
2401 General Not identified Not identified Not identified Interaction Blending Operations or hour of the day, define the schedules by campaign. Setup
For Interaction Blending, what inbound call service levels should be

2402 General Not identified Not identified Not identified Interaction Blending Operations maintained (percent of calls answered within n seconds) by campaign? Setup
eMail Center, For Interaction Blending, what inbound eMail service levels should be
2403 General Not identified Not identified Not identified Interaction Blending Operations maintained (percent of calls answered within n seconds) by campaign? Setup
For Interaction Blending, what is the minimum number of agents that should
2404 General Not identified Not identified Not identified Interaction Blending Operations always be calling outbound? Setup
2405 General Not identified Not identified Not identified Interaction Blending Operations always be servicing inbound calls? Setup
2406 General Not identified Not identified Not identified Interaction Blending Operations always be servicing inbound eMail? Setup
For outbound campaigns, define any specific list segmentation criteria
2407 General Not identified Not identified Not identified Campaign Plus Operations beyond time zone. Setup
For outbound campaigns, define any specific targeting requirements such as
2408 General Not identified Not identified Not identified Campaign Plus Operations 100% call attempt penetration before performing callbacks. Setup
Campaign Plus For outbound dialing, define your call back requirements for Answering
2409 General Not identified Not identified Not identified Recycling Operations Machine calls, by Campaign. Setup
Campaign Plus For outbound dialing, define your call back requirements for Busy calls, by
2410 General Not identified Not identified Not identified Recycling Operations Campaign. Setup
Campaign Plus For outbound dialing, define your call back requirements for Ring No Answer
2411 General Not identified Not identified Not identified Recycling Operations calls, by Campaign. Setup
For outbound dialing, provide interaction blending vendor and version (if
2412 General Not identified Not identified Not identified Interaction Blending Systems applicable) or plans to implement. Setup
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For outbound dialing, provide list management strategies, vendors (if
2413 General Not identified Not identified Not identified Campaign Plus Operations applicable), list sources (including external purchases). Process
For outbound dialing, provide predictive dialing vendor and version (if
2414 General Not identified Not identified Not identified Predictive Systems applicable) or plans to implement. Setup
For Predictive Dialing, how many rings should be considered a "Ring No
2415 General Not identified Not identified Not identified Predictive Operations Answer". Setup
For the IVR, provide the manufacturer's name, model name and number,
software version, and features (if used). If not, what plans are in place to use
2416 General Not identified Not identified Not identified OTM, IVR Integrator Systems an IVR? Setup
For the PBX, provide the manufacturer's name, model name and number,
2417 General Not identified Not identified Not identified OTM, Connectors Systems software version, and features. Setup
2418 General Not identified Not identified Not identified Not module specific Systems & Operations How are inbound callers identified? Process
2419 General Not identified Not identified Not identified Not module specific ecommerce How are your sales people involved in web ordering? Process
2420 General Not identified Not identified Not identified Not module specific ecommerce How complex are your products configuration requirements? Process
2421 General Not identified Not identified Not identified Not module specific ecommerce How do you analyze and report the Internet Store's activities? Reporting
2422 General Not identified Not identified Not identified Not module specific ecommerce How do you analyze marketing and sales programs? Business
2423 General Not identified Not identified Not identified Not module specific ecommerce How do you communicate orders to your suppliers? Process
2424 General Not identified Not identified Not identified Not module specific ecommerce How do you create personal views? Process
How have the electronic commerce projects changed your company's
2425 General Not identified Not identified Not identified Not module specific ecommerce business model? Business
2426 General Not identified Not identified Not identified Not module specific Operations How long do campaigns typically run? Process
2427 General Not identified Not identified Not identified OTM Operations How many agents will need to be configured for the automation? Setup
2428 General Not identified Not identified Not identified Mobile Field Service Business How many Field Service Engineers are there Metric
2429 General Not identified Not identified Not identified Not module specific Operations How many inbound campaigns are run concurrently ? Setup
2430 General Not identified Not identified Not identified Not module specific ecommerce How many orders do you expect to process per day? Architecture
2431 General Not identified Not identified Not identified Not module specific Operations How many outbound campaigns are run concurrently? Setup
2432 General Not identified Not identified Not identified Not module specific ecommerce How many visitors do you expect per day? Architecture
eMail Center, How should bounced messages and other responses to tagged eMail
2433 General Not identified Not identified Not identified Workflow Business messages be handled? Process
2434 General Not identified Not identified Not identified Not module specific ecommerce How will EDI impact the proposed system ?
How will the other e-commerce projects impact / integrate with the proposed
2435 General Not identified Not identified Not identified Not module specific ecommerce e-commerce project ?
If fulfillment pieces are generated as part of the general business flow in the
2436 General Not identified Not identified Not identified 1-to-1 Fulfillment Operations interaction center, describe the process. Process
If fulfillment pieces are generated as part of the general business flow in the
2437 General Not identified Not identified Not identified 1-to-1 Fulfillment Systems interaction center, provide the automation vendor, and version. Setup
If multiple interaction centers, describe any connectivity between them
2438 General Not identified Not identified Not identified Not module specific Systems including data and telephony. Setup
If multiple interaction centers, describe call transfer flows between them (if
2439 General Not identified Not identified Not identified Not module specific Operations any). Process
If Nortel Telephony platform, do the inbound ACD queues have a CDN
2440 General Not identified Not identified Not identified PBX Systems associated with them. This is a CTI requirement. Setup
Campaign Plus List If you use an in-house list building tool, can this tool provide a tab-delimited
2441 General Not identified Not identified Not identified Loading Operations text file for list loading? Setup
2442 General Not identified Not identified Not identified Not module specific Operations Is the center inbound, outbound, or blended? Setup
2443 General Not identified Not identified Not identified Not module specific ecommerce Is the focus of your site business to business or business to consumer ? Architecture
Interaction Center Provide the actual Average Talk Time statistics for each call type and the
2444 General Not identified Not identified Not identified Intelligence Operations goals. Process
Interaction Center Provide the actual Inbound Queue Abandonment Rate statistics and the
2445 General Not identified Not identified Not identified Intelligence Operations goals. Metric
Interaction Center
2446 General Not identified Not identified Not identified Intelligence Operations Provide the actual Inbound Queue Service Level statistics and the goals. Metric
Interaction Center Provide the actual Queue Hold Time statistics for each inbound call type and
2447 General Not identified Not identified Not identified Intelligence Operations the goals. Metric
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OBM Row Process
2448 General Not identified Not identified Not identified OTM Systems & Operations Provide the list of agent extensions being used in the interaction center. Setup
2449 General Not identified Not identified Not identified Not module specific Operations Provide the location of each of the existing or planned interaction centers. Setup
What applications, modules, or other integration points will be required for
2450 General Not identified Not identified Not identified Scripting Business scripting integration (if any)? Process
2451 General Not identified Not identified Not identified Not module specific ecommerce What are the acceptable performance metrics for your site ? Architecture
eMail Center, What are the business requirements for processing structured eMail
2452 General Not identified Not identified Not identified Workflow Business messages? Process
eMail Center, What are the business requirements for processing unstructured eMail
2453 General Not identified Not identified Not identified Workflow Business messages? Process
2454 General Not identified Not identified Not identified eMail Center, OTM Business What are the criteria for routing eMail messages to agents? Process
What are the set of responses for each classification and provide samples of
2455 General Not identified Not identified Not identified eMail Center Business each? Process
What business processes will be automated through scripting (for example:
2456 General Not identified Not identified Not identified Scripting Business Surveys, Certain data collection)? Process
Interaction
History??,
2457 General Not identified Not identified Not identified Campaign Plus Operations What call outcomes, reasons, and results are used in the interaction center? Setup
What customer data should be displayed in the eMail Center customer profile
2458 General Not identified Not identified Not identified eMail Center Business area? Process
What data elements are required to determine what calling list a customer
2459 General Not identified Not identified Not identified Campaign Plus Operations should be placed? Setup
What data elements from the IVR do you want to use to make routing
2460 General Not identified Not identified Not identified OTM, IVR Integrator Operations decisions? Process
Business What data elements should trigger the screen pop for the business
2461 General Not identified Not identified Not identified Application, OTM Operations application, including the IVR if applicable? Setup
2462 General Not identified Not identified Not identified eMail Center Business What eMail accounts will be accepted in the center? Process
OTM, IVR Integrator,

CampaignPlus,
Interaction Blending, What hours of the day is the database not available due to administrative
2463 General Not identified Not identified Not identified Predictive Operations maintenance such as backups? Process
IVR Integrator,
Interaction Blending,
CampaignPlus, What is the default corporate Internet browser (IE 5 w/Active Desktop is
2464 General Not identified Not identified Not identified Predictive Systems required for Administration)? Setup
2465 General Not identified Not identified Not identified OTM, CTI Systems What is the IP address of the IVR? Setup
2466 General Not identified Not identified Not identified OTM, CTI Systems What is the IP address of the PBX? Setup
What is the set of classifications that covers all eMail messages and provide
2467 General Not identified Not identified Not identified eMail Center Business samples of each? Process
What knowledge base is being used and should it be migrated to MES or
2468 General Not identified Not identified Not identified eMail Center Business SMS? Process
What media is integrated (or planned) with the interaction center (Fax, e-mail,
2469 General Not identified Not identified Not identified Not module specific Systems & Operations web callback, web self-service, other)? Setup
What primary benefit are looking to receive from a interaction center
2470 General Not identified Not identified Not identified Not module specific Business automation? Performance
What telecoms / networking technology is planned for use with the mobile
2471 General Not identified Not identified Not identified MS + MFS Business users Setup
2472 General Not identified Not identified Not identified eMail Center Business Which agents should be able to process eMail messages by address. Process
Business
2473 General Not identified Not identified Not identified Application, OTM Operations Which Business Application form should display for a screen pop? Setup
2474 General Not identified Not identified Not identified Mobile Sales Business Will the Field Sales Reps be using laptops or palm tops Setup
2475 General Not identified Not identified Not identified Not module specific ecommerce Will your site be a stand alone site or support multiple mini-sites? Architecture
2476 Human Resource Management Employee Relations Administrate Termination Management Manage Employee Process Control HR 26 Employee Maintenance How do you handle terminations? Process
2477 Human Resource Management Employee Relations Administrate Termination Management Manage Employee Process Control HR 26 Employee Maintenance Are COBRA actives treated differently than terminations? Process
2478 Human Resource Management Employee Relations Administrate Termination Management Manage Employee Process Control HR 26 Employee Maintenance How do you handle layoffs? Process
2479 Human Resource Management Employee Relations Administrate Termination Management Manage Employee Process Control HR 26 Employee Maintenance How do you handle seasonal reductions in workforce? Process
2480 Human Resource Management Employee Relations Administrate Termination Management Manage Employee Process Control HR 26 Employee Maintenance How do terminations affect other departments? Process
2481 Human Resource Management Employee Relations Administrate Termination Management Manage Employee Process Control HR 26 Employee Maintenance How do you handle terminations? Process
2482 Human Resource Management Employee Relations Administrate Termination Management Manage Employee Process Control HR 26 Employee Maintenance How do you handle layoffs? Process
2483 Human Resource Management Employee Relations Administrate Termination Management Manage Employee Process Control HR 26 Employee Maintenance How do you handle seasonal reductions in workforce? Process
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2484 Human Resource Management Employee Relations Administrate Termination Management Manage Employee Process Control HR 26 Employee Maintenance How do terminations affect other departments? Process
2485 Human Resource Management Employee Relations Administrate Termination Management Not identified SSHR Termination (LMDA only) Does this entire process need to be approved? Setup
2486 Human Resource Management Employee Relations Administrate Termination Management Not identified SSHR Termination (LMDA only) If yes, by whom? Setup
2487 Human Resource Management Employee Relations Administrate Termination Management Not identified SSHR Termination (LMDA only) Will managers be allowed to terminate employees? Setup
2488 Human Resource Management Employee Relations Administrate Termination Management Not identified SSHR Termination (LMDA only) Are the termination reasons set in the base application? Setup
If employee being terminated is a manager, is the change of direct reports
2489 Human Resource Management Employee Relations Administrate Termination Management Not identified SSHR Termination (LMDA only) required? Setup
2490 Human Resource Management Employee Relations Administrate Termination Management Not identified SSHR Termination (LMDA only) Does the supervisor get a last day worked email? Setup
2491 Human Resource Management Employee Relations Administrate Termination Management Not identified SSHR Termination (LMDA only) Does the employee get a last day worked email? Setup
Does the Enterprise need descriptive flexfield segments, held on the
2492 Human Resource Management Employee Relations Administrate Termination Management Not identified SSHR Termination (LMDA only) employee's assignment, concerning Termination? Setup
2493 Human Resource Management Employee Relations Manage Labor Relations Manage Grievance HR 26 General Do you do grievance tracking? Process
2494 Human Resource Management Employee Relations Manage Labor Relations Manage Grievance HR 26 General Do you do grievance tracking? Process
2495 Human Resource Management Employee Relations Manage Management Initiated Issues Administer Disciplinary Actions HR 26 General Do you track disciplinary information? Process
2496 Human Resource Management Employee Relations Manage Management Initiated Issues Administer Disciplinary Actions HR 26 General Do you track disciplinary information? Process
2497 Human Resource Management Employee Relations not identified Not identified HR 26 Employee Tracking What type of personal data do you need to maintain? Setup, Performance
2498 Human Resource Management Information Management Administrate Employee Records Change Employee Information HR 26 Maintenance How do you maintain your Human Resources data? Process
2499 Human Resource Management Information Management Administrate Employee Records Change Employee Information HR 26 Maintenance How do you audit your Human Resources data? Process
Do you review requirements for validation rules or dependencies, (i.e. Human

2500 Human Resource Management Information Management Administrate Employee Records Not identified HR 26 Validation Resources data to be valid only when certain other values. Setup
What type of employee status changes occur and how are they handled?
2501 Human Resource Management Information Management Administrate Employee Records Change Employee Information HR 26 Employee Maintenance (FT to PT, LOA, union to non-union) Process
2502 Human Resource Management Information Management Administrate Employee Records Change Employee Information HR 26 Employee Maintenance Do these status changes affect an employee's benefits and tax elections? Setup, Process
2503 Human Resource Management Information Management Administrate Employee Records Change Employee Information HR 26 Employee Maintenance How do status changes affect an employee’s benefits and tax elections? Process
2504 Human Resource Management Information Management Administrate Employee Records Change Employee Information HR 26 Employee Maintenance How do you handle inter-departmental employee transfers? Process
2505 Human Resource Management Information Management Administrate Employee Records Change Employee Information HR 26 Employee Maintenance How do you handle inter-divisional employee transfers? Process
2506 Human Resource Management Information Management Administrate Employee Records Change Employee Information HR 26 Employee Maintenance How do you handle inter-company employee transfers? Process
2507 Human Resource Management Information Management Administrate Employee Records Not identified HR 26 Employee Maintenance What does your retiree processing entail? Process
2508 Human Resource Management Information Management Administrate Employee Records Not identified HR 26 Employee Tracking What personal information do you maintain: Personal? (Name, race, etc.) Setup
What personal information do you maintain: Address? (Primary, secondary
2509 Human Resource Management Information Management Administrate Employee Records Not identified HR 26 Employee Tracking residence, etc.) Setup
What personal information do you maintain: Emergency Contacts? (Name,
2510 Human Resource Management Information Management Administrate Employee Records Not identified HR 26 Employee Tracking address, etc.) Setup
What other information do you currently maintain on employees and other
2511 Human Resource Management Information Management Administrate Employee Records Not identified HR 26 Employee Tracking types of people that is important to your organization? Setup
2512 Human Resource Management Information Management Administrate Employee Records Not identified HR 26 Employee Tracking What job related (Assignment) data do you need to maintain? Setup
2513 Human Resource Management Information Management Administrate Employee Records Not identified HR 26 Other What types of deductions do you need to track? (Benefits, child support, etc.) Setup
2514 Human Resource Management Information Management Administrate Employee Records Not identified HR 26 Employee Maintenance What are your requirements for adding comments to your information? Process
2515 Human Resource Management Information Management Administrate Employee Records Manage Leave HR 26 Leave Do you have a leave accounting system? (Vacation, Sick, PTO) Setup, Process
2516 Human Resource Management Information Management Administrate Employee Records Manage Leave HR 26 Leave How do you track absences? Process
2517 Human Resource Management Information Management Administrate Employee Records Change Employee Information HR 26 Maintenance How do you maintain your Human Resources data? Process
2518 Human Resource Management Information Management Administrate Employee Records Change Employee Information HR 26 Maintenance How do you audit your Human Resources data? Process
Do you review requirements for validation rules or dependencies, (i.e. Human

2519 Human Resource Management Information Management Administrate Employee Records Not identified HR 26 Validation Resources data to be valid only when certain other values. Setup
What type of employee status changes occur and how are they handled?
2520 Human Resource Management Information Management Administrate Employee Records Change Employee Information HR 26 Employee Maintenance (FT to PT, LOA, union to non-union) Process
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2521 Human Resource Management Information Management Administrate Employee Records Change Employee Information HR 26 Employee Maintenance How do status changes affect an employee’s benefits and tax elections? Process
2522 Human Resource Management Information Management Administrate Employee Records Change Employee Information HR 26 Employee Maintenance How do you handle inter-departmental employee transfers? Process
2523 Human Resource Management Information Management Administrate Employee Records Change Employee Information HR 26 Employee Maintenance How do you handle inter-divisional employee transfers? Process
2524 Human Resource Management Information Management Administrate Employee Records Change Employee Information HR 26 Employee Maintenance How do you handle inter-company employee transfers? Process
2525 Human Resource Management Information Management Administrate Employee Records Not identified HR 26 Employee Maintenance What does your retiree processing entail? Process
2526 Human Resource Management Information Management Administrate Employee Records Not identified HR 26 Employee Tracking What personal information do you maintain: Personal? (Name, race, etc.) Setup
What personal information do you maintain: Address? (Primary, secondary
2527 Human Resource Management Information Management Administrate Employee Records Not identified HR 26 Employee Tracking residence, etc.) Setup
What personal information do you maintain: Emergency Contacts? (Name,
2528 Human Resource Management Information Management Administrate Employee Records Not identified HR 26 Employee Tracking address, etc.) Setup
What other information do you currently maintain on employees and other
2529 Human Resource Management Information Management Administrate Employee Records Not identified HR 26 Employee Tracking types of people that is important to your organization? Setup
2530 Human Resource Management Information Management Administrate Employee Records Not identified HR 26 Employee Tracking What job related (Assignment) data do you need to maintain? Setup
2531 Human Resource Management Information Management Administrate Employee Records Not identified HR 26 Other What types of deductions do you need to track? (Benefits, child support, etc.) Setup
2532 Human Resource Management Information Management Administrate Employee Records Not identified HR 26 Employee Maintenance What are your requirements for adding comments to your information? Process
2533 Human Resource Management Information Management Administrate Employee Records Manage Leave HR 26 Leave Do you have a leave accounting system? (Vacation, Sick, PTO) Setup, Process
2534 Human Resource Management Information Management Administrate Employee Records Manage Leave HR 26 Leave How do you track absences? Process
If employees are allowed to update Education & Qualifications, do changes
2535 Human Resource Management Information Management Administrate Employee Records Change Employee Information SSHR Professional Information need to be approved? If yes, by whom? Setup
Will managers be allowed to update or view only an employee's Education &
2536 Human Resource Management Information Management Administrate Employee Records Change Employee Information SSHR Professional Information Qualifications? If neither, should this section be hidden? Setup
Will employees be allowed to update or view only Professional Awards
2537 Human Resource Management Information Management Administrate Employee Records Change Employee Information SSHR Professional Information information? If neither, should this section be hidden? Setup
If employees are allowed to update Professional Awards information, do
2538 Human Resource Management Information Management Administrate Employee Records Change Employee Information SSHR Professional Information changes need to be approved? If yes, by whom? Setup
Will managers be allowed to update or view only an employee's Professional

2539 Human Resource Management Information Management Administrate Employee Records Change Employee Information SSHR Professional Information Awards information? If neither, should this section be hidden? Setup
Will employees be allowed to update or view only Work Preference
2540 Human Resource Management Information Management Administrate Employee Records Change Employee Information SSHR Professional Information information? If neither, should this section be hidden? Setup
If employees are allowed to update Work Preference information, do changes
2541 Human Resource Management Information Management Administrate Employee Records Change Employee Information SSHR Professional Information need to be approved? If yes, by whom? Setup
Will managers be allowed to update or view only an employee's Work

2542 Human Resource Management Information Management Administrate Employee Records Change Employee Information SSHR Professional Information Preference information? If neither, should this section be hidden? Setup
Will employees be allowed to update or view only their Resume in the
2543 Human Resource Management Information Management Administrate Employee Records Change Employee Information SSHR Professional Information database? If neither, should this section be hidden? Setup
If employees are allowed to update Resume, do changes need to be
2544 Human Resource Management Information Management Administrate Employee Records Change Employee Information SSHR Professional Information approved? If yes, by whom? Setup
Will managers be allowed to update or view only an employee's Resume? If
2545 Human Resource Management Information Management Administrate Employee Records Change Employee Information SSHR Professional Information neither, should this section be hidden? Setup
Deploy Person (LMDA
2546 Human Resource Management Information Management Administrate Employee Records Change Employee Information SSHR only) Does this entire process need to be approved? Setup
Deploy Person (LMDA
2547 Human Resource Management Information Management Administrate Employee Records Change Employee Information SSHR only) If yes, by whom?? Setup
Deploy Person -
2548 Human Resource Management Information Management Administrate Employee Records Change Employee Information SSHR Assignment Will managers be allowed to change an employee's assignment records? Setup
Deploy Person -
2549 Human Resource Management Information Management Administrate Employee Records Change Employee Information SSHR Assignment Does anyone need to be notified of this change? Setup
Deploy Person -
2550 Human Resource Management Information Management Administrate Employee Records Change Employee Information SSHR Assignment Do managers change organization information? Setup
When viewing 'more information' on the Organization, are all necessary

setups complete in base application? (Organization Type, Work Hours,
Deploy Person - Frequency, Normal Start Time, Normal End Time all need to be completed
2551 Human Resource Management Information Management Administrate Employee Records Change Employee Information SSHR Assignment for each Organization.) Setup
Deploy Person - Does the enterprise need descriptive flexfield segments, held on the
2552 Human Resource Management Information Management Administrate Employee Records Change Employee Information SSHR Assignment employee's assignment, concerning the Organization the employee is in? Setup
Deploy Person -
2553 Human Resource Management Information Management Administrate Employee Records Change Employee Information SSHR Assignment Do managers change job information? Setup
Deploy Person -
2554 Human Resource Management Information Management Administrate Employee Records Change Employee Information SSHR Assignment Does the organization need to see a job description? Setup
Deploy Person -
2555 Human Resource Management Information Management Administrate Employee Records Change Employee Information SSHR Assignment Does the organization need to see the status of the manager flag? Setup
486152650.xlsx Page 65
Type =
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OBM Row Process
When viewing 'more information' on the Job, are all necessary setups
complete in base application? (FLSA Status, Valid Grades, Evaluation
Deploy Person - System, Job Evaluation Score, Evaluation Units of Measure, Evaluation Date
2556 Human Resource Management Information Management Administrate Employee Records Change Employee Information SSHR Assignment all need to be completed for each Job.) Setup
Deploy Person - Does the Enterprise need descriptive flexfield segments, held on the
2557 Human Resource Management Information Management Administrate Employee Records Change Employee Information SSHR Assignment employee's assignment, concerning the job the employee is in? Setup
Deploy Person -
2558 Human Resource Management Information Management Administrate Employee Records Change Employee Information SSHR Assignment Does the enterprise want to require a position be entered? Setup
Deploy Person -
2559 Human Resource Management Information Management Administrate Employee Records Change Employee Information SSHR Assignment Do managers change position information? Setup
Deploy Person -
2560 Human Resource Management Information Management Administrate Employee Records Change Employee Information SSHR Assignment Does the organization need to see a position description? Setup
When viewing 'more information' on the Position, are all necessary setups
complete in base application? (Position Description, Location, Work Hours,
Deploy Person - Frequency, Normal Start Time, Normal End Time, Valid Grades, Evaluation
2561 Human Resource Management Information Management Administrate Employee Records Change Employee Information SSHR Assignment System, Position Evaluation Score) Setup
Deploy Person - Does the Enterprise need descriptive flexfield segments, held on the
2562 Human Resource Management Information Management Administrate Employee Records Change Employee Information SSHR Assignment employee's assignment, concerning the position the employee is in? Setup
Deploy Person -
2563 Human Resource Management Information Management Administrate Employee Records Change Employee Information SSHR Assignment Do managers change grade information? Setup
When viewing 'more information' on the Grade, are all necessary setups
complete in base application. Grade Minimum, Grade Maximum, Currency,
Deploy Person - Units, Grade Restricting Salary, Valid for Job, Valid for Position, all need to
2564 Human Resource Management Information Management Administrate Employee Records Change Employee Information SSHR Assignment be completed for each Grade. Setup
Deploy Person - Does the organization need descriptive flexfield segments, held on the
2565 Human Resource Management Information Management Administrate Employee Records Change Employee Information SSHR Assignment employee's assignment, concerning the grade the employee is in? Setup
Deploy Person -
2566 Human Resource Management Information Management Administrate Employee Records Change Employee Information SSHR Assignment Do managers need to see grade point information? Setup
Deploy Person -
2567 Human Resource Management Information Management Administrate Employee Records Change Employee Information SSHR Assignment Do managers need to see grade ceiling information? Setup
Deploy Person -
2568 Human Resource Management Information Management Administrate Employee Records Change Employee Information SSHR Assignment Do managers change grade step information? Setup
Deploy Person - Do managers get an error or message to appear when element link
2569 Human Resource Management Information Management Administrate Employee Records Change Employee Information SSHR Assignment conditions will be violated? Setup
Deploy Person -
2570 Human Resource Management Information Management Administrate Employee Records Change Employee Information SSHR Assignment Does the organization use positions, if so should they be required? Setup
Deploy Person -
2571 Human Resource Management Information Management Administrate Employee Records Change Employee Information SSHR Assignment Do managers need to see Person Group information? Setup
Deploy Person -
2572 Human Resource Management Information Management Administrate Employee Records Change Employee Information SSHR Assignment If yes, does this information need to be updated? Setup
Deploy Person -
2573 Human Resource Management Information Management Administrate Employee Records Change Employee Information SSHR Assignment Does the organization need to see the assignment status? Setup

Deploy Person - employee's assignment, concerning the assignment status the employee is
2574 Human Resource Management Information Management Administrate Employee Records Change Employee Information SSHR Assignment in? Setup
2575 Human Resource Management Information Management Administrate Employee Records Change Employee Information SSHR Deploy Person - Location Will managers be allowed to change an employee's location? Setup
2576 Human Resource Management Information Management Administrate Employee Records Change Employee Information SSHR Deploy Person - Location Is the location required? Setup
2577 Human Resource Management Information Management Administrate Employee Records Change Employee Information SSHR Deploy Person - Location employee's assignment, concerning the location? Setup
2578 Human Resource Management Information Management Administrate Employee Records Change Employee Information SSHR Deploy Person - Hours Will managers be allowed to change an employee's work hours & schedule? Setup
Are all necessary setup steps complete in the base application? (Work
schedule, Work Hours, Frequency, Normal Start Time, Normal End Time,
2579 Human Resource Management Information Management Administrate Employee Records Change Employee Information SSHR Deploy Person - Hours Timecard Required, Time Card Approver, Shift, Employment Category) Setup
2580 Human Resource Management Information Management Administrate Employee Records Change Employee Information SSHR Deploy Person - Hours employee's assignment, concerning Hours? Setup
2581 Human Resource Management Information Management Administrate Employee Records Change Employee Information SSHR Deploy Person - Pay Rate Will managers be allowed to change an employee's pay rate? Setup
Will managers be allowed to associate performance review/ratings for this
2582 Human Resource Management Information Management Administrate Employee Records Change Employee Information SSHR Deploy Person - Pay Rate change in pay rate? Setup
2583 Human Resource Management Information Management Administrate Employee Records Change Employee Information SSHR Deploy Person - Pay Rate Will multiple component pay rate changes be allowed? Setup
2584 Human Resource Management Information Management Administrate Employee Records Change Employee Information SSHR Deploy Person - Pay Rate Does the enterprise want to set the maximum % rate change allowed? Setup
2585 Human Resource Management Information Management Administrate Employee Records Change Employee Information SSHR Deploy Person - Pay Rate Does the enterprise want to display the Group Ranking? Setup
2586 Human Resource Management Information Management Administrate Employee Records Change Employee Information SSHR Deploy Person - Pay Rate Does the enterprise want to display the Currency Code? Setup
2587 Human Resource Management Information Management Administrate Employee Records Change Employee Information SSHR Deploy Person - Pay Rate Does the enterprise want to display a Euro conversion? Setup
2588 Human Resource Management Information Management Administrate Employee Records Change Employee Information SSHR Deploy Person - Pay Rate Does the enterprise want to display the Currency Code? Setup
486152650.xlsx Page 66
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OBM Row Process
Does the enterprise want to display a Warning or an Error if the new pay rate
2589 Human Resource Management Information Management Administrate Employee Records Change Employee Information SSHR Deploy Person - Pay Rate exceeds the grade range? Or display neither? Setup
Does the enterprise want to display a Warning or an Error if the assignment is
2590 Human Resource Management Information Management Administrate Employee Records Change Employee Information SSHR Deploy Person - Pay Rate the grade step placement? Or display neither? Setup
Does the enterprise want to display a Warning or an Error if the new
percentage exceeds the maximum % rate change allowed? Or display
2591 Human Resource Management Information Management Administrate Employee Records Change Employee Information SSHR Deploy Person - Pay Rate neither? Setup
2592 Human Resource Management Information Management Administrate Employee Records Change Employee Information SSHR Deploy Person - Pay Rate employee's assignment, concerning Pay Rate? Setup
2593 Human Resource Management Information Management Administrate Employee Records Change Employee Information SSHR Deploy Person - Pay Rate employee's assignment, concerning Pay Rate Components? Setup
2594 Human Resource Management Information Management Administrate Employee Records Change Employee Information SSHR Deploy Person - SIT Does the manager need to change just a single SIT type? Setup
2595 Human Resource Management Information Management Administrate Employee Records Change Employee Information SSHR Deploy Person - SIT Does the manager need to change a multiple SIT types? Setup
2596 Human Resource Management Information Management Administrate Employee Records Change Employee Information SSHR Deploy Person - SIT Does the manager need to change all SIT types? Setup
2597 Human Resource Management Information Management Administrate Employee Records Change Employee Information SSHR Deploy Person - SIT Does the manager need to view SIT's for only certain Person Types? Setup
2598 Human Resource Management Information Management Administrate Employee Records Change Employee Information SSHR Deploy Person - SIT Does the manager need to change SIT's for only certain Person Types? Setup
Change Conditions (LMDA
Change Conditions (LMDA
2600 Human Resource Management Information Management Administrate Employee Records Change Employee Information SSHR only) If yes, by whom? Setup
2601 Human Resource Management Information Management Administrate Employee Records Change Employee Information SSHR Change Conditions - Grade Will managers be allowed to change an employee's grade scale? Setup
complete in base application? (Grade Minimum, Grade Maximum, Currency,
2602 Human Resource Management Information Management Administrate Employee Records Change Employee Information SSHR Change Conditions - Grade Units, Grade Restricting Salary, all need to be completed for each Grade.) Setup
Does the organization need descriptive flexfield segments, held on the

2603 Human Resource Management Information Management Administrate Employee Records Change Employee Information SSHR Change Conditions - Grade employee's assignment, concerning the grade the employee is in? Setup
2604 Human Resource Management Information Management Administrate Employee Records Change Employee Information SSHR Change Conditions - Grade Do managers need to see grade point information? Setup
2605 Human Resource Management Information Management Administrate Employee Records Change Employee Information SSHR Change Conditions - Grade Do managers need to see grade ceiling information? Setup
2606 Human Resource Management Information Management Administrate Employee Records Change Employee Information SSHR Change Conditions - Grade Do managers change grade step information? Setup
2607 Human Resource Management Information Management Administrate Employee Records Change Employee Information SSHR Change Conditions - Grade Setup
Change Conditions -
2608 Human Resource Management Information Management Administrate Employee Records Change Employee Information SSHR Location Will managers be allowed to change an employee's location? Setup
Change Conditions -
2609 Human Resource Management Information Management Administrate Employee Records Change Employee Information SSHR Location Is the location required? Setup
Change Conditions - Does the Enterprise need descriptive flexfield segments, held on the
2610 Human Resource Management Information Management Administrate Employee Records Change Employee Information SSHR Location employee's assignment, concerning the location? Setup
2611 Human Resource Management Information Management Administrate Employee Records Change Employee Information SSHR Change Conditions - Hours Will managers be allowed to change an employee's work hours & schedule? Setup
2612 Human Resource Management Information Management Administrate Employee Records Change Employee Information SSHR Change Conditions - Hours employee's assignment, concerning Hours? Setup
Change Conditions - Pay
2613 Human Resource Management Information Management Administrate Employee Records Change Employee Information SSHR Rate Will managers be allowed to change an employee's pay rate? Setup
Change Conditions - Pay Will managers be allowed to associate performance review/ratings for this
2614 Human Resource Management Information Management Administrate Employee Records Change Employee Information SSHR Rate change in pay rate? Setup
2615 Human Resource Management Information Management Administrate Employee Records Change Employee Information SSHR Rate Will multiple component pay rate changes be allowed? Setup
2616 Human Resource Management Information Management Administrate Employee Records Change Employee Information SSHR Rate Does the enterprise want to set the maximum % rate change allowed? Setup
2617 Human Resource Management Information Management Administrate Employee Records Change Employee Information SSHR Rate Does the enterprise want to display the Group Ranking? Setup
2618 Human Resource Management Information Management Administrate Employee Records Change Employee Information SSHR Rate Does the enterprise want to display the Currency Code? Setup
2619 Human Resource Management Information Management Administrate Employee Records Change Employee Information SSHR Rate Does the enterprise want to display a Euro conversion? Setup
Change Conditions - Pay Does the enterprise want to display a Warning or an Error if the new pay rate
2621 Human Resource Management Information Management Administrate Employee Records Change Employee Information SSHR Rate exceeds the grade range? Or display neither? Setup
Change Conditions - Pay Does the enterprise want to display a Warning or an Error if the assignment is
2622 Human Resource Management Information Management Administrate Employee Records Change Employee Information SSHR Rate the grade step placement? Or display neither? Setup
Change Conditions - Pay percentage exceeds the maximum % rate change allowed? Or display
2623 Human Resource Management Information Management Administrate Employee Records Change Employee Information SSHR Rate neither? Setup
486152650.xlsx Page 67
Type =
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OBM Row Process
Change Conditions - Pay Does the Enterprise need descriptive flexfield segments, held on the
2624 Human Resource Management Information Management Administrate Employee Records Change Employee Information SSHR Rate employee's assignment, concerning Pay Rate? Setup
Change Conditions - Pay Does the Enterprise need descriptive flexfield segments, held on the
2625 Human Resource Management Information Management Administrate Employee Records Change Employee Information SSHR Rate employee's assignment, concerning Pay Rate Components? Setup
Change of Hours (LMDA
Change of Hours (LMDA
2627 Human Resource Management Information Management Administrate Employee Records Change Employee Information SSHR only) If yes, by whom?? Setup
2628 Human Resource Management Information Management Administrate Employee Records Change Employee Information SSHR Change of Hours - Hours Will managers be allowed to change an employee's work hours & schedule? Setup
2629 Human Resource Management Information Management Administrate Employee Records Change Employee Information SSHR Change of Hours - Hours employee's assignment, concerning Hours? Setup
Change of Hours - Pay
2630 Human Resource Management Information Management Administrate Employee Records Change Employee Information SSHR Rate Will managers be allowed to change an employee's pay rate? Setup
Change of Hours - Pay Will managers be allowed to associate performance review/ratings for this
2631 Human Resource Management Information Management Administrate Employee Records Change Employee Information SSHR Rate change in pay rate? Setup
2632 Human Resource Management Information Management Administrate Employee Records Change Employee Information SSHR Rate Will multiple component pay rate changes be allowed? Setup
2633 Human Resource Management Information Management Administrate Employee Records Change Employee Information SSHR Rate Does the enterprise want to set the maximum % rate change allowed? Setup
2634 Human Resource Management Information Management Administrate Employee Records Change Employee Information SSHR Rate Does the enterprise want to display the Group Ranking? Setup
2636 Human Resource Management Information Management Administrate Employee Records Change Employee Information SSHR Rate Does the enterprise want to display a Euro conversion? Setup
Change of Hours - Pay Does the enterprise want to display a Warning or an Error if the new pay rate
2638 Human Resource Management Information Management Administrate Employee Records Change Employee Information SSHR Rate exceeds the grade range? Or display neither? Setup
Change of Hours - Pay Does the enterprise want to display a Warning or an Error if the assignment is
2639 Human Resource Management Information Management Administrate Employee Records Change Employee Information SSHR Rate the grade step placement? Or display neither? Setup
Change of Hours - Pay percentage exceeds the maximum % rate change allowed? Or display
2640 Human Resource Management Information Management Administrate Employee Records Change Employee Information SSHR Rate neither? Setup
Change of Hours - Pay Does the Enterprise need descriptive flexfield segments, held on the
2641 Human Resource Management Information Management Administrate Employee Records Change Employee Information SSHR Rate employee's assignment, concerning Pay Rate? Setup
Change of Hours - Pay Does the Enterprise need descriptive flexfield segments, held on the
2642 Human Resource Management Information Management Administrate Employee Records Change Employee Information SSHR Rate employee's assignment, concerning Pay Rate Components? Setup
Change Location (LMDA
2644 Human Resource Management Information Management Administrate Employee Records Change Employee Information SSHR only) If yes, by whom? Setup
2645 Human Resource Management Information Management Administrate Employee Records Change Employee Information SSHR only) Will managers be allowed to change an employee's location? Setup
2646 Human Resource Management Information Management Administrate Employee Records Change Employee Information SSHR only) Is the location required? Setup
Change Location (LMDA Does the Enterprise need descriptive flexfield segments, held on the
2647 Human Resource Management Information Management Administrate Employee Records Change Employee Information SSHR only) employee's assignment, concerning the location? Setup
2648 Human Resource Management Information Management Administrate Employee Records Change Employee Information SSHR Promotion (LMDA only) Does this entire process need to be approved? Setup
2649 Human Resource Management Information Management Administrate Employee Records Change Employee Information SSHR Promotion (LMDA only) If yes, by whom? Setup
2650 Human Resource Management Information Management Administrate Employee Records Change Employee Information SSHR Promotion - Assignment Will managers be allowed to change an employee's assignment records? Setup
2651 Human Resource Management Information Management Administrate Employee Records Change Employee Information SSHR Promotion - Assignment Does anyone need to be notified of this change? Setup
2652 Human Resource Management Information Management Administrate Employee Records Change Employee Information SSHR Promotion - Assignment Do managers change organization information? Setup
When viewing 'more information' on the Organization, are all necessary

setups complete in base application? (Organization Type, Work Hours,
Frequency, Normal Start Time, Normal End Time all need to be completed
2653 Human Resource Management Information Management Administrate Employee Records Change Employee Information SSHR Promotion - Assignment for each Organization.) Setup
Does the enterprise need descriptive flexfield segments, held on the

2654 Human Resource Management Information Management Administrate Employee Records Change Employee Information SSHR Promotion - Assignment employee's assignment, concerning the Organization the employee is in? Setup
2655 Human Resource Management Information Management Administrate Employee Records Change Employee Information SSHR Promotion - Assignment Do managers change job information? Setup
2656 Human Resource Management Information Management Administrate Employee Records Change Employee Information SSHR Promotion - Assignment Does the organization need to see a job description? Setup
2657 Human Resource Management Information Management Administrate Employee Records Change Employee Information SSHR Promotion - Assignment Does the organization need to see the status of the manager flag? Setup
When viewing 'more information' on the Job, are all necessary setups
complete in base application? (FLSA Status, Valid Grades, Evaluation
System, Job Evaluation Score, Evaluation Units of Measure, Evaluation Date
2658 Human Resource Management Information Management Administrate Employee Records Change Employee Information SSHR Promotion - Assignment all need to be completed for each Job.) Setup
486152650.xlsx Page 68
Type =
Setup Metric
OBM Row Process
2659 Human Resource Management Information Management Administrate Employee Records Change Employee Information SSHR Promotion - Assignment employee's assignment, concerning the job the employee is in? Setup
2660 Human Resource Management Information Management Administrate Employee Records Change Employee Information SSHR Promotion - Assignment Does the enterprise want to require a position be entered? Setup
2661 Human Resource Management Information Management Administrate Employee Records Change Employee Information SSHR Promotion - Assignment Do managers change position information? Setup
2662 Human Resource Management Information Management Administrate Employee Records Change Employee Information SSHR Promotion - Assignment Does the organization need to see a position description? Setup
When viewing 'more information' on the Position, are all necessary setups
complete in base application? (Position Description, Location, Work Hours,
Frequency, Normal Start Time, Normal End Time, Valid Grades, Evaluation
2663 Human Resource Management Information Management Administrate Employee Records Change Employee Information SSHR Promotion - Assignment System, Position Evaluation Score) Setup
2664 Human Resource Management Information Management Administrate Employee Records Change Employee Information SSHR Promotion - Assignment employee's assignment, concerning the position the employee is in? Setup
2665 Human Resource Management Information Management Administrate Employee Records Change Employee Information SSHR Promotion - Assignment Do managers change grade information? Setup
complete in base application? (Grade Minimum, Grade Maximum, Currency,
Units, Grade Restricting Salary, Valid for Job, Valid for Position, all need to
2666 Human Resource Management Information Management Administrate Employee Records Change Employee Information SSHR Promotion - Assignment be completed for each Grade.) Setup
Does the organization need descriptive flexfield segments, held on the

2667 Human Resource Management Information Management Administrate Employee Records Change Employee Information SSHR Promotion - Assignment employee's assignment, concerning the grade the employee is in? Setup
2668 Human Resource Management Information Management Administrate Employee Records Change Employee Information SSHR Promotion - Assignment Do managers need to see grade point information? Setup
2669 Human Resource Management Information Management Administrate Employee Records Change Employee Information SSHR Promotion - Assignment Do managers need to see grade ceiling information Setup
2670 Human Resource Management Information Management Administrate Employee Records Change Employee Information SSHR Promotion - Assignment Do managers change grade step information? Setup
Do managers an error or message to appear when element link conditions
2671 Human Resource Management Information Management Administrate Employee Records Change Employee Information SSHR Promotion - Assignment will be violated? Setup
2672 Human Resource Management Information Management Administrate Employee Records Change Employee Information SSHR Promotion - Assignment Does the organization use positions, if so should they be required? Setup
2673 Human Resource Management Information Management Administrate Employee Records Change Employee Information SSHR Promotion - Pay Rate Will managers be allowed to change an employee's pay rate? Setup
Will managers be allowed to associate performance review/ratings for this
2674 Human Resource Management Information Management Administrate Employee Records Change Employee Information SSHR Promotion - Pay Rate change in pay rate? Setup
2675 Human Resource Management Information Management Administrate Employee Records Change Employee Information SSHR Promotion - Pay Rate Will multiple component pay rate changes be allowed? Setup
2676 Human Resource Management Information Management Administrate Employee Records Change Employee Information SSHR Promotion - Pay Rate Does the enterprise want to set the maximum % rate change allowed? Setup
2677 Human Resource Management Information Management Administrate Employee Records Change Employee Information SSHR Promotion - Pay Rate Does the enterprise want to display the Group Ranking? Setup
2678 Human Resource Management Information Management Administrate Employee Records Change Employee Information SSHR Promotion - Pay Rate Does the enterprise want to display the Currency Code? Setup
2679 Human Resource Management Information Management Administrate Employee Records Change Employee Information SSHR Promotion - Pay Rate Does the enterprise want to display a Euro conversion? Setup
2680 Human Resource Management Information Management Administrate Employee Records Change Employee Information SSHR Promotion - Pay Rate Does the enterprise want to display the Currency Code? Setup
Does the enterprise want to display a Warning or an Error if the new pay rate
2681 Human Resource Management Information Management Administrate Employee Records Change Employee Information SSHR Promotion - Pay Rate exceeds the grade range? Or display neither? Setup
Does the enterprise want to display a Warning or an Error if the assignment is
2682 Human Resource Management Information Management Administrate Employee Records Change Employee Information SSHR Promotion - Pay Rate the grade step placement? Or display neither? Setup
percentage exceeds the maximum % rate change allowed? Or display
2683 Human Resource Management Information Management Administrate Employee Records Change Employee Information SSHR Promotion - Pay Rate neither? Setup
2684 Human Resource Management Information Management Administrate Employee Records Change Employee Information SSHR Promotion - Pay Rate employee's assignment, concerning Pay Rate? Setup
2685 Human Resource Management Information Management Administrate Employee Records Change Employee Information SSHR Promotion - Pay Rate employee's assignment, concerning Pay Rate Components? Setup
2686 Human Resource Management Information Management Administrate Employee Records Change Employee Information SSHR Promotion - SIT Does the manager need to change just a single SIT type? Setup
2687 Human Resource Management Information Management Administrate Employee Records Change Employee Information SSHR Promotion - SIT Does the manager need to change a multiple SIT types? Setup
2688 Human Resource Management Information Management Administrate Employee Records Change Employee Information SSHR Promotion - SIT Does the manager need to change all SIT types? Setup
2689 Human Resource Management Information Management Administrate Employee Records Change Employee Information SSHR Promotion - SIT Does the manager need to view SIT's for only certain Person Types? Setup
2690 Human Resource Management Information Management Administrate Employee Records Change Employee Information SSHR Promotion - SIT Does the manager need to change SIT's for only certain Person Types? Setup
Do you have security requirements on who can enter data for Human
2691 Human Resource Management Information Management Not identified Not identified HR 26 Security Resources? (e.g. by company? by cost center?) Process
Do you have security reports on who can run Human Resources reports? (by
2692 Human Resource Management Information Management Not identified Not identified HR 26 Security company, by cost center etc.) Setup, Process
2693 Human Resource Management Information Management Not identified Not identified HR 26 Security Will there need to be terminal security for Human Resources? Setup
486152650.xlsx Page 69
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OBM Row Process
2694 Human Resource Management Information Management Not identified Not identified HR 26 Security Do you run security reports on a regular basis for Human Resources? Process
2695 Human Resource Management Information Management Not identified Not identified HR 26 Security Human Resources? Process
2696 Human Resource Management Information Management Not identified Not identified HR 26 Interfaces for Human Resources? Setup, Process
What other events are significant in your management of human resources?
2697 Human Resource Management Information Management Not identified Not identified HR 26 Employee Maintenance Explain. Process
2698 Human Resource Management Information Management Not identified Not identified HR 26 Employee Tracking Will employees be tracked? Setup, Process
2699 Human Resource Management Information Management Not identified Not identified HR 26 Employee Tracking Will ex-employees be tracked? Setup, Process
2700 Human Resource Management Information Management Not identified Not identified HR 26 Employee Tracking Will retirees be tracked? Setup, Process
2701 Human Resource Management Information Management Not identified Not identified HR 26 Employee Tracking Will contractors be tracked? Setup, Process
2702 Human Resource Management Information Management Not identified Not identified HR 26 Employee Tracking Will recruiters be tracked? Setup, Process
2703 Human Resource Management Information Management Not identified Not identified HR 26 Employee Tracking Will other contacts be tracked? Setup, Process
2704 Human Resource Management Information Management Not identified Not identified HR 26 Employee Tracking Will volunteers be tracked? Setup, Process
2705 Human Resource Management Information Management Not identified Not identified HR 26 Employee Tracking Will trustees be tracked? Setup, Process
2706 Human Resource Management Information Management Not identified Not identified HR 26 Employee Tracking Will board members be tracked? Setup, Process
2707 Human Resource Management Information Management Not identified Not identified HR 26 Employee Tracking What benefit does this data provide to your organization as a whole? Process
Do you need to track employee relocation information for special employee
2708 Human Resource Management Information Management Not identified Not identified HR 26 Employee Maintenance groups? E.g. executives and sales force. Process
2709 Human Resource Management Information Management Not identified Not identified HR 26 Employee Tracking What benefit does this data provide to certain entities within the organization? Process
Are there any other interfaces to other systems (Mainframe, PC, manual) you
2710 Human Resource Management Information Management Not identified Not identified PAY 27 Interfaces have not told us about? Process
What was reason for purchasing/upgrading to this Oracle Human Resource
2711 Human Resource Management Information Management Not identified Not identified HR 26 General application? Process
2712 Human Resource Management Information Management Not identified Not identified HR 26 General What is the purpose of the relevant human resources systems/processes? Process
What is the origin of the relevant human resources systems/processes
2713 Human Resource Management Information Management Not identified Not identified HR 26 General (vendor or in-house)? Process
Is there an existing entity relationship (E-R) diagram of the current human
2714 Human Resource Management Information Management Not identified Not identified HR 26 General resources application? Process
Describe the current geographical distribution of your business and/or
2715 Human Resource Management Information Management Not identified Not identified HR 26 Demographics employees? Setup, Process
Describe the geographical distribution of your business and/or employees in
2716 Human Resource Management Information Management Not identified Not identified HR 26 Demographics the foreseeable future? Setup, Process
Business Process
2717 Human Resource Management Information Management Not identified Not identified HR 26 Reengineering What business areas and/or operations are targeted for improvement? Process, Metric
Business Process
2718 Human Resource Management Information Management Not identified Not identified HR 26 Reengineering What business areas and/or operations are targeted for re-engineering? Process, Metric
Business Process Which of these business areas and/or operations are highest priority?
2719 Human Resource Management Information Management Not identified Not identified HR 26 Reengineering Medium priority? Low priority? Setup, process
Business Process
2720 Human Resource Management Information Management Not identified Not identified HR 26 Reengineering How do you see the application resolving your current deficiencies/issues? Metric
Define your interfaces/information to other systems/users for Payroll
2721 Human Resource Management Information Management Not identified Not identified HR 26 Interfaces System/Department? Process
Do you currently use or plan to install an Interactive Voice Response (IVR) or

2722 Human Resource Management Information Management Not identified Not identified HR 26 Interfaces scanning technology system for human resources/benefits? Process
2723 Human Resource Management Information Management Not identified Not identified HR 26 Interfaces have not told us about? Process
2724 Human Resource Management Information Management Not identified Not identified HR 26 General What are your on-line help/documentation requirements? Process
2725 Human Resource Management Information Management Not identified Not identified HR 26 Organizational How are the hierarchies or organization charts structured? (Samples) Setup
Number of other persons associated with organization/company (i.e.
2726 Human Resource Management Information Management Not identified Not identified HR 26 Organizational Retirees, ex-employees, volunteers, Board members)? Metric
2727 Human Resource Management Information Management Not identified Not identified HR 26 Organizational Describe your management reporting structure? Setup, process
2728 Human Resource Management Information Management Not identified Not identified HR 26 Organizational Describe your financial reporting structure? Setup, process
How many Federal and State Employer Identification Numbers (EINs) do you
2729 Human Resource Management Information Management Not identified Not identified HR 26 Organizational have? Metric
2730 Human Resource Management Information Management Not identified Not identified HR 26 Organizational plan to have in the next one-two years? Metric
486152650.xlsx Page 70
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OBM Row Process
2731 Human Resource Management Information Management Not identified Not identified HR 26 Organizational How are your organization charts generated? Process
2732 Human Resource Management Information Management Not identified Not identified HR 26 Organizational How many views of your organization(s) do you have? Setup, process
2733 Human Resource Management Information Management Not identified Not identified HR 26 Organizational How often do your organizational structures change? Process
2734 Human Resource Management Information Management Not identified Not identified HR 26 Organizational How many worksites/locations does your organization/company operate? Metric
2735 Human Resource Management Information Management Not identified Not identified HR 26 Organizational In which countries are your company worksites located? Setup
2736 Human Resource Management Information Management Not identified Not identified HR 26 Organizational In which states are your company worksites located? Setup
2737 Human Resource Management Information Management Not identified Not identified HR 26 Organizational In which counties/localities are your company worksites located? Setup
2738 Human Resource Management Information Management Not identified Not identified HR 26 Organizational Does your organization/company have unions? Setup
2739 Human Resource Management Information Management Not identified Not identified HR 26 Organizational How many unions do you have? Metric
2740 Human Resource Management Information Management Not identified Not identified HR 26 Organizational How many bargaining units do you have? Metric
Approximately what percentage of your employee population is associated
2741 Human Resource Management Information Management Not identified Not identified HR 26 Organizational with these unions? Metric
Which divisions or companies or subsidiaries or locations have union
2742 Human Resource Management Information Management Not identified Not identified HR 26 Organizational affiliations? Setup
2743 Human Resource Management Information Management Not identified Not identified HR 26 Organizational What are the are the durations of your union contracts? Setup, Metric
2744 Human Resource Management Information Management Not identified Not identified HR 26 Organizational When will the existing union contract expire? Setup, Process
2745 Human Resource Management Information Management Not identified Not identified HR 26 Organizational How many different contracts are negotiated? Metric
What differences/commonalties are there between the different contract
2746 Human Resource Management Information Management Not identified Not identified HR 26 Organizational benefits offerings? Setup, Process
2747 Human Resource Management Information Management Not identified Not identified HR, PO 26 Organizational Describe your other reporting hierarchies? Setup
2748 Human Resource Management Information Management Not identified Not identified ALL 26 Other Which manual operations/processes do you need to automate? Process
2749 Human Resource Management Information Management Not identified Not identified HR 26 Other Do you have any HR Data in Lotus 1-2-3? Process
2750 Human Resource Management Information Management Not identified Not identified HR 26 Other Do you have any HR Data in D-base? Process
2751 Human Resource Management Information Management Not identified Not identified HR 26 Other Do you have any HR Data in Excel? Process
2752 Human Resource Management Information Management Not identified Not identified HR 26 Other Do you have any HR Data in WordPerfect? Process
2753 Human Resource Management Information Management Not identified Not identified HR 26 Other Do you have any HR Data in Word? Process
2754 Human Resource Management Information Management Not identified Not identified HR 26 Other Do you have any HR Data in other programs? Process
How many key users have/will have access to the human resources
2755 Human Resource Management Information Management Not identified Not identified HR 26 Other applications? Metric, Performance
How many casual users have/will have access to the human resources
2756 Human Resource Management Information Management Not identified Not identified HR 26 Other applications? Metric, Performance
Is there information you wish to maintain on employees and other people
2757 Human Resource Management Information Management Not identified Not identified HR 26 Other types that you currently do not store electronically? Setup, Performance
What is the total number of users who have/will have access to the human
2758 Human Resource Management Information Management Not identified Not identified HR 26 Security resources applications? Metric
How many users (key & casual) have/will have access to the human
2759 Human Resource Management Information Management Not identified Not identified HR 26 Security resources applications for updating information? Metric
2760 Human Resource Management Information Management Not identified Not identified HR 26 Security resources applications for reporting needs only? Metric
2761 Human Resource Management Information Management Not identified Not identified HR 26 Security At what levels do you currently secure users? (Company, organization, field) Setup, Process
2762 Human Resource Management Information Management Not identified Not identified HR 26 Security Who is responsible for maintaining your security profiles? (DBA, IS) Process
2763 Human Resource Management Information Management Not identified Not identified HR 26 Security By type of user, define what data is available for viewing? Setup, Process
2764 Human Resource Management Information Management Not identified Not identified HR 26 Security By type of user, define what data is available for updating? Setup, Process
2765 Human Resource Management Information Management Not identified Not identified HR 26 Security By type of user, define what data is available for deleting? Setup, Process
2766 Human Resource Management Information Management Not identified Not identified HR 26 Security By type of function, define the levels of the organization that are available? Setup, Process
2767 Human Resource Management Information Management Not identified Not identified HR 26 Security By type of function, define the types of employees that are available? Setup, Process
2768 Human Resource Management Information Management Not identified Not identified HR 26 Security By type of function, define the type of data that is available? Setup, Process
486152650.xlsx Page 71
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OBM Row Process
Process,
2769 Human Resource Management Information Management Not identified Not identified HR 26 Security Define any additional security requirements. Performance
Do you have security requirements on who can enter data for Payroll? (e.g.
2770 Human Resource Management Information Management Not identified Not identified PAY 27 Security by company? by cost center?) Process
Do you have security requirements on who can run Payroll reports? (by
2771 Human Resource Management Information Management Not identified Not identified PAY 27 Security company, by cost center etc.) Setup, process
2772 Human Resource Management Information Management Not identified Not identified PAY 27 Security Will there need to be terminal security for Payroll? Setup
2773 Human Resource Management Information Management Not identified Not identified PAY 27 Security Do you run security reports on a regular basis for Payroll? Process
2774 Human Resource Management Information Management Not identified Not identified PAY 27 Security Payroll? Process
2775 Human Resource Management Information Management Not identified Not identified PAY 27 Security for Payroll? Setup, process
2776 Human Resource Management Information Management Not identified Not identified PAY 27 Organizational Describe your companies’ organization. Setup
2777 Human Resource Management Information Management Not identified Not identified PAY 27 Organizational Include any organization hierarchy charts. Setup
2778 Human Resource Management Information Management Not identified Not identified PAY 27 Demographics How many states and countries, if applicable, do you pay employees? Setup, Metric
2779 Human Resource Management Information Management Not identified Not identified PAY 27 General Do you have any unions or bargaining units? (How many? Process, Metric
2780 Human Resource Management Information Management Not identified Not identified PAY 27 Other Do you have any payroll data in: Process
2781 Human Resource Management Information Management Not identified Not identified PAY 27 Other Lotus 1-2-3 Process
2782 Human Resource Management Information Management Not identified Not identified PAY 27 Other Dbase? Process
2783 Human Resource Management Information Management Not identified Not identified PAY 27 Other Excel? Process
2784 Human Resource Management Information Management Not identified Not identified PAY 27 Other WordPerfect? Process
2785 Human Resource Management Information Management Not identified Not identified PAY 27 Other Word? Process
2786 Human Resource Management Information Management Not identified Not identified PAY 27 Other Others? Process
What benefit will storing data that you currently do not store electronically
2787 Human Resource Management Information Management Not identified Not identified HR 26 Employee Tracking provide to your organization? Process
2788 Human Resource Management Information Management Not identified Not identified PAY 27 Technology Do you have needs for scanning? Process
2789 Human Resource Management Information Management Not identified Not identified PAY 27 Other What are your on-line help/documentation needs? Process
Do you have security requirements on who can enter data for Human
2790 Human Resource Management Information Management Not identified Not identified HR 26 Security Resources? (e.g. by company? by cost center?) Process
Do you have security reports on who can run Human Resources reports? (by
2791 Human Resource Management Information Management Not identified Not identified HR 26 Security company, by cost center etc.) Setup, process
2792 Human Resource Management Information Management Not identified Not identified HR 26 Security Will there need to be terminal security for Human Resources? Setup
2793 Human Resource Management Information Management Not identified Not identified HR 26 Security Do you run security reports on a regular basis for Human Resources? Process
2794 Human Resource Management Information Management Not identified Not identified HR 26 Security Human Resources? Process
2795 Human Resource Management Information Management Not identified Not identified HR 26 Interfaces for Human Resources? Setup, process
What other events are significant in your management of human resources?
2796 Human Resource Management Information Management Not identified Not identified HR 26 Employee Maintenance Explain. Process
2797 Human Resource Management Information Management Not identified Not identified HR 26 Employee Tracking Will employees be tracked? Setup, process
2798 Human Resource Management Information Management Not identified Not identified HR 26 Employee Tracking Will ex-employees be tracked? Setup, process
2799 Human Resource Management Information Management Not identified Not identified HR 26 Employee Tracking Will retirees be tracked? Setup, process
2800 Human Resource Management Information Management Not identified Not identified HR 26 Employee Tracking Will contractors be tracked? Setup, process
2801 Human Resource Management Information Management Not identified Not identified HR 26 Employee Tracking Will recruiters be tracked? Setup, process
2802 Human Resource Management Information Management Not identified Not identified HR 26 Employee Tracking Will other contacts be tracked? Setup, process
2803 Human Resource Management Information Management Not identified Not identified HR 26 Employee Tracking Will volunteers be tracked? Setup, process
2804 Human Resource Management Information Management Not identified Not identified HR 26 Employee Tracking Will trustees be tracked? Setup, process
2805 Human Resource Management Information Management Not identified Not identified HR 26 Employee Tracking Will board members be tracked? Setup, process
2806 Human Resource Management Information Management Not identified Not identified HR 26 Employee Tracking What benefit does this data provide to your organization as a whole? Process
486152650.xlsx Page 72
Type =
Setup Metric
OBM Row Process
Do you need to track employee relocation information for special employee
2807 Human Resource Management Information Management Not identified Not identified HR 26 Employee Maintenance groups? E.g. executives and sales force. Process
2808 Human Resource Management Information Management Not identified Not identified HR 26 Employee Tracking What benefit does this data provide to certain entities within the organization? Process
2809 Human Resource Management Information Management Not identified Not identified PAY 27 Interfaces have not told us about? Process
What was reason for purchasing/upgrading to this Oracle Human Resource
2810 Human Resource Management Information Management Not identified Not identified HR 26 General application? Process
2811 Human Resource Management Information Management Not identified Not identified HR 26 General What is the purpose of the relevant human resources systems/processes? Process
What is the origin of the relevant human resources systems/processes
2812 Human Resource Management Information Management Not identified Not identified HR 26 General (vendor or in-house)? Process
Is there an existing entity relationship (E-R) diagram of the current human
2813 Human Resource Management Information Management Not identified Not identified HR 26 General resources application? Process
2814 Human Resource Management Information Management Not identified Not identified HR 26 Demographics employees? Setup, process
Describe the geographical distribution of your business and/or employees in
2815 Human Resource Management Information Management Not identified Not identified HR 26 Demographics the foreseeable future? Setup, process
Business Process
2816 Human Resource Management Information Management Not identified Not identified HR 26 Reengineering What business areas and/or operations are targeted for improvement? Process, Metric
Business Process
2817 Human Resource Management Information Management Not identified Not identified HR 26 Reengineering What business areas and/or operations are targeted for re-engineering? Process, Metric
Business Process
2818 Human Resource Management Information Management Not identified Not identified HR 26 Reengineering How do you see the application resolving your current deficiencies/issues? Metric
Define your interfaces/information to other systems/users for Payroll
2819 Human Resource Management Information Management Not identified Not identified HR 26 Interfaces System/Department? Process
Do you currently use or plan to install an Interactive Voice Response (IVR) or

2820 Human Resource Management Information Management Not identified Not identified HR 26 Interfaces scanning technology system for human resources/benefits? Process
2821 Human Resource Management Information Management Not identified Not identified HR 26 Interfaces have not told us about? Process
2822 Human Resource Management Information Management Not identified Not identified HR 26 General What are your on-line help/documentation requirements? Process
2823 Human Resource Management Information Management Not identified Not identified HR 26 Organizational How are the hierarchies or organization charts structured? (Samples) Setup
Number of other persons associated with organization/company (i.e.
2824 Human Resource Management Information Management Not identified Not identified HR 26 Organizational Retirees, ex-employees, volunteers, Board members)? Metric
2825 Human Resource Management Information Management Not identified Not identified HR 26 Organizational Describe your management reporting structure? Setup, process
2826 Human Resource Management Information Management Not identified Not identified HR 26 Organizational Describe your financial reporting structure? Setup, process
2827 Human Resource Management Information Management Not identified Not identified HR 26 Organizational have? Metric
2828 Human Resource Management Information Management Not identified Not identified HR 26 Organizational plan to have in the next one-two years? Metric
2829 Human Resource Management Information Management Not identified Not identified HR 26 Organizational How are your organization charts generated? Process
2830 Human Resource Management Information Management Not identified Not identified HR 26 Organizational How many views of your organization(s) do you have? Setup, process
2831 Human Resource Management Information Management Not identified Not identified HR 26 Organizational How often do your organizational structures change? Process
2832 Human Resource Management Information Management Not identified Not identified HR 26 Organizational How many worksites/locations does your organization/company operate? Metric
2833 Human Resource Management Information Management Not identified Not identified HR 26 Organizational In which countries are your company worksites located? Setup
2834 Human Resource Management Information Management Not identified Not identified HR 26 Organizational In which states are your company worksites located? Setup
2835 Human Resource Management Information Management Not identified Not identified HR 26 Organizational In which counties/localities are your company worksites located? Setup
2836 Human Resource Management Information Management Not identified Not identified HR 26 Organizational Does your organization/company have unions? Setup
2837 Human Resource Management Information Management Not identified Not identified HR 26 Organizational How many unions do you have? Metric
2838 Human Resource Management Information Management Not identified Not identified HR 26 Organizational How many bargaining units do you have? Metric
Which divisions or companies or subsidiaries or locations have union
2839 Human Resource Management Information Management Not identified Not identified HR 26 Organizational affiliations? Setup
2840 Human Resource Management Information Management Not identified Not identified HR 26 Organizational What are the are the durations of your union contracts? Setup, metric
2841 Human Resource Management Information Management Not identified Not identified HR 26 Organizational When will the existing union contract expire? Setup, process
2842 Human Resource Management Information Management Not identified Not identified HR 26 Organizational How many different contracts are negotiated? Metric
What differences/commonalties are there between the different contract
2843 Human Resource Management Information Management Not identified Not identified HR 26 Organizational benefits offerings? Setup, process
486152650.xlsx Page 73
Type =
Setup Metric
OBM Row Process
2844 Human Resource Management Information Management Not identified Not identified HR, PO 26 Organizational Describe your other reporting hierarchies? Setup
2845 Human Resource Management Information Management Not identified Not identified HR 26 Other Do you have any HR Data in Lotus 1-2-3? Process
2846 Human Resource Management Information Management Not identified Not identified HR 26 Other Do you have any HR Data in D-base? Process
2847 Human Resource Management Information Management Not identified Not identified HR 26 Other Do you have any HR Data in Excel? Process
2848 Human Resource Management Information Management Not identified Not identified HR 26 Other Do you have any HR Data in WordPerfect? Process
2849 Human Resource Management Information Management Not identified Not identified HR 26 Other Do you have any HR Data in Word? Process
2850 Human Resource Management Information Management Not identified Not identified HR 26 Other Do you have any HR Data in other programs? Process
Is there information you wish to maintain on employees and other people
2851 Human Resource Management Information Management Not identified Not identified HR 26 Other types that you currently do not store electronically? Setup, performance
What is the total number of users who have/will have access to the human
2852 Human Resource Management Information Management Not identified Not identified HR 26 Security resources applications? Metric
2853 Human Resource Management Information Management Not identified Not identified HR 26 Security resources applications for updating information? Metric
2854 Human Resource Management Information Management Not identified Not identified HR 26 Security resources applications for reporting needs only? Metric
2855 Human Resource Management Information Management Not identified Not identified HR 26 Security At what levels do you currently secure users? (Company, organization, field) Setup, process
2856 Human Resource Management Information Management Not identified Not identified HR 26 Security Who is responsible for maintaining your security profiles? (DBA, IS) Process
2857 Human Resource Management Information Management Not identified Not identified HR 26 Security By type of user, define what data is available for viewing? Setup, process
2858 Human Resource Management Information Management Not identified Not identified HR 26 Security By type of user, define what data is available for updating? Setup, process
2859 Human Resource Management Information Management Not identified Not identified HR 26 Security By type of user, define what data is available for deleting? Setup, process
2860 Human Resource Management Information Management Not identified Not identified HR 26 Security By type of function, define the levels of the organization that are available? Setup, process
2861 Human Resource Management Information Management Not identified Not identified HR 26 Security By type of function, define the types of employees that are available? Setup, process
2862 Human Resource Management Information Management Not identified Not identified HR 26 Security By type of function, define the type of data that is available? Setup, process
Process,
2863 Human Resource Management Information Management Not identified Not identified HR 26 Security Define any additional security requirements. Performance
Do you have security requirements on who can enter data for Payroll? (e.g.
2864 Human Resource Management Information Management Not identified Not identified PAY 27 Security by company? by cost center?) Process
Do you have security requirements on who can run Payroll reports? (by
2865 Human Resource Management Information Management Not identified Not identified PAY 27 Security company, by cost center etc.) Setup, process
2866 Human Resource Management Information Management Not identified Not identified PAY 27 Security Will there need to be terminal security for Payroll? Setup
2867 Human Resource Management Information Management Not identified Not identified PAY 27 Security Do you run security reports on a regular basis for Payroll? Process
2868 Human Resource Management Information Management Not identified Not identified PAY 27 Security Payroll? Process
2869 Human Resource Management Information Management Not identified Not identified PAY 27 Security for Payroll? Setup, process
2870 Human Resource Management Information Management Not identified Not identified PAY 27 Organizational Describe your companies’ organization. Setup
2871 Human Resource Management Information Management Not identified Not identified PAY 27 Organizational Include any organization hierarchy charts. Setup
2872 Human Resource Management Information Management Not identified Not identified PAY 27 Demographics How many states and countries, if applicable, do you pay employees? Setup, Metric
2873 Human Resource Management Information Management Not identified Not identified PAY 27 General Do you have any unions or bargaining units? (How many? Process, Metric
2874 Human Resource Management Information Management Not identified Not identified PAY 27 Other Do you have any payroll data in: Process
2875 Human Resource Management Information Management Not identified Not identified PAY 27 Other Lotus 1-2-3 Process
2876 Human Resource Management Information Management Not identified Not identified PAY 27 Other Dbase? Process
2877 Human Resource Management Information Management Not identified Not identified PAY 27 Other Excel? Process
2878 Human Resource Management Information Management Not identified Not identified PAY 27 Other WordPerfect? Process
2879 Human Resource Management Information Management Not identified Not identified PAY 27 Other Word? Process
2880 Human Resource Management Information Management Not identified Not identified PAY 27 Other Others? Process
What benefit will storing data that you currently do not store electronically
2881 Human Resource Management Information Management Not identified Not identified HR 26 Employee Tracking provide to your organization? Process
486152650.xlsx Page 74
Type =
Setup Metric
OBM Row Process
2882 Human Resource Management Information Management Not identified Not identified PAY 27 Technology Do you have needs for scanning? Process
2883 Human Resource Management Information Management Not identified Not identified PAY 27 Other What are your on-line help/documentation needs? Process
Business Process Which operations/processes do you want to streamline for Human
2884 Human Resource Management Information Management Not identified Not identified HR 26 Reengineering Resources? Process
Business Process
2885 Human Resource Management Information Management Not identified Not identified HR 26 Reengineering Which operations/processes do you want to eliminate for Human Resources? Process
Business Process Are there any time-intensive Human Resources operations/processes that
2886 Human Resource Management Information Management Not identified Not identified HR 26 Reengineering need to be addressed? Process
Business Process Which operations/processes do you want to streamline for Human
2887 Human Resource Management Information Management Not identified Not identified HR 26 Reengineering Resources? Process
Business Process
2888 Human Resource Management Information Management Not identified Not identified HR 26 Reengineering Which operations/processes do you want to eliminate for Human Resources? Process
2889 Human Resource Management Information Management Perform Reporting Not identified HR 26 Reporting What business performance statistics do you monitor for Human Resources? Process
What are your Human Resources reporting requirements with respect to
2890 Human Resource Management Information Management Perform Reporting Not identified HR 26 Reporting functional vs. foreign currencies? Setup, Process
Prepare Non/Regulatory and What are your Human Resources reporting requirements with respect to
2891 Human Resource Management Information Management Perform Reporting Statutory Reporting HR 26 Reporting summary or detail formats? Obtain report listing. Setup, Process
What reports do you currently generate to meet your Human Resources

Prepare Non/Regulatory and reporting requirements? Provide examples of each. Include source (could be
2892 Human Resource Management Information Management Perform Reporting Statutory Reporting HR 26 Reporting manual), user, frequency, number of copies. Setup, process
Prepare Non/Regulatory and Is there any Human Resources reporting requirement that your current set of
2893 Human Resource Management Information Management Perform Reporting Statutory Reporting HR 26 Reporting reports does not meet? Setup
Prepare Non/Regulatory and Are Human Resources reports standard across multiple Sets of Books, for
2894 Human Resource Management Information Management Perform Reporting Statutory Reporting HR 26 Reporting example, subsidiaries? Setup
Prepare Non/Regulatory and Are Human Resources reports standard across multiple levels within a Set of
2895 Human Resource Management Information Management Perform Reporting Statutory Reporting HR 26 Reporting Books, i e., divisions? Setup
Prepare Non/Regulatory and What account codes and/or descriptions are required on Human Resources
2896 Human Resource Management Information Management Perform Reporting Statutory Reporting HR 26 Reporting reports? Setup
Prepare Non/Regulatory and Do you provide a "key" of content/information somewhere on the Human
2897 Human Resource Management Information Management Perform Reporting Statutory Reporting HR 26 Reporting Resources report? Setup
Prepare Non/Regulatory and What Human Resources reports are grouped together on a regular basis and
2898 Human Resource Management Information Management Perform Reporting Statutory Reporting HR 26 Reporting printed in one print run? (report set) Setup, process
Prepare Non/Regulatory and
2899 Human Resource Management Information Management Perform Reporting Statutory Reporting HR 26 Reporting Who receives a copy of the Human Resources reports? Process
Prepare Non/Regulatory and What is the criteria for determining who should receive a copy of any Human
2900 Human Resource Management Information Management Perform Reporting Statutory Reporting HR 26 Reporting Resources report? Process
2901 Human Resource Management Information Management Perform Reporting Statutory Reporting HR 26 Reporting How do you update a Human Resources report’s distribution list? Process
Prepare Non/Regulatory and Is the process to update a Human Resources report’s distribution list
2902 Human Resource Management Information Management Perform Reporting Statutory Reporting HR 26 Reporting documented? Process
2903 Human Resource Management Information Management Perform Reporting Statutory Reporting HR 26 Reporting How long does it take to update a Human Resources report’s distribution list? Process
Prepare Non/Regulatory and How long should it take to update a Human Resources report’s distribution
2904 Human Resource Management Information Management Perform Reporting Statutory Reporting HR 26 Reporting list? Process
Prepare Non/Regulatory and Who performs the tasks associated with updating a Human Resources
2905 Human Resource Management Information Management Perform Reporting Statutory Reporting HR 26 Reporting report’s distribution list? Process
Prepare Non/Regulatory and Is there any requirement for on-line (softcopy) distribution and/or remote
2906 Human Resource Management Information Management Perform Reporting Statutory Reporting HR 26 Reporting location printing for Human Resources reports? Setup, process
Prepare Non/Regulatory and Do some of these Human Resources reports belong in report sets? Always
2907 Human Resource Management Information Management Perform Reporting Statutory Reporting HR 26 Reporting being run together? Setup
Prepare Non/Regulatory and Process,
2908 Human Resource Management Information Management Perform Reporting Statutory Reporting HR 26 Reporting Do the separate business units run their own Human Resources reports? Performance
Prepare Non/Regulatory and What type of printers do you run Human Resources reports (including
2909 Human Resource Management Information Management Perform Reporting Statutory Reporting HR 26 Reporting required legislative reports, etc.) on? Where are they located? Setup, Performance
Prepare Non/Regulatory and Do you run Human Resources reports for different companies or cost
2910 Human Resource Management Information Management Perform Reporting Statutory Reporting HR 26 Reporting centers? Process
2911 Human Resource Management Information Management Perform Reporting Statutory Reporting HR 26 Reporting Do you need company wide/consolidation reporting? Process
2912 Human Resource Management Information Management Perform Reporting Statutory Reporting HR 26 Reporting Do you need divisional/departmental/cost center reporting? Process
2913 Human Resource Management Information Management Perform Reporting Statutory Reporting HR 26 Reporting Who is currently responsible for creating or changing reports? Process
2914 Human Resource Management Information Management Perform Reporting Statutory Reporting HR 26 Reporting How easy and timely is it to create or change reports? Process
Prepare Non/Regulatory and Concerning report generation, will the same responsibilities continue, or will
2915 Human Resource Management Information Management Perform Reporting Statutory Reporting HR 26 Reporting they change? (i.e. end-user responsible for report generation?) Process
2916 Human Resource Management Information Management Perform Reporting Statutory Reporting HR 26 Reporting Do you have a tool to do on-demand reports or queries? Performance
2917 Human Resource Management Information Management Perform Reporting Statutory Reporting HR 26 Reporting What are your management reporting needs? Process
486152650.xlsx Page 75
Type =
Setup Metric
OBM Row Process
Prepare Regulatory and Statutory What are your federal/state mandated reporting requirements? (i.e. EEO,
2918 Human Resource Management Information Management Perform Reporting Reporting HR 26 Reporting Discrimination testing) Process
Prepare Regulatory and Statutory Are you required to provide government/industry oversight reports? (i.e.
2919 Human Resource Management Information Management Perform Reporting Reporting HR 26 Reporting FCC, DOT, DOE) Process
Prepare Regulatory and Statutory
2920 Human Resource Management Information Management Perform Reporting Reporting HR 26 Reporting Do you do any affirmative action planning or reporting? Setup, Process
Prepare Regulatory and Statutory
2921 Human Resource Management Information Management Perform Reporting Reporting HR 26 Reporting How is affirmative action planning or reporting done? Setup, Process
2922 Human Resource Management Information Management Perform Reporting Statutory Reporting PAY 27 Reporting What business performance statistics do you monitor for Payroll? Process
Prepare Non/Regulatory and What are your Payroll reporting requirements with respect to functional vs.
2923 Human Resource Management Information Management Perform Reporting Statutory Reporting PAY 27 Reporting foreign currencies? Setup, Process
Prepare Non/Regulatory and What are your Payroll reporting requirements with respect to summary or
2924 Human Resource Management Information Management Perform Reporting Statutory Reporting PAY 27 Reporting detail formats? Obtain report listing. Setup, Process
What reports do you currently generate to meet your Payroll reporting

Prepare Non/Regulatory and requirements? Provide examples of each. Include source (could be manual),
2925 Human Resource Management Information Management Perform Reporting Statutory Reporting PAY 27 Reporting user, frequency, number of copies. Setup, process
Prepare Non/Regulatory and Is there any Payroll reporting requirement that your current set of reports
2926 Human Resource Management Information Management Perform Reporting Statutory Reporting PAY 27 Reporting does not meet? Setup
Prepare Non/Regulatory and Are Payroll reports standard across multiple Sets of Books, for example,
2927 Human Resource Management Information Management Perform Reporting Statutory Reporting PAY 27 Reporting subsidiaries? Setup
Prepare Non/Regulatory and Are Payroll reports standard across multiple levels within a Set of Books, i e.,
2928 Human Resource Management Information Management Perform Reporting Statutory Reporting PAY 27 Reporting divisions? Setup
2929 Human Resource Management Information Management Perform Reporting Statutory Reporting PAY 27 Reporting What account codes and/or descriptions are required on Payroll reports? Setup
Prepare Non/Regulatory and Do you provide a "key" of content/information somewhere on the Payroll
2930 Human Resource Management Information Management Perform Reporting Statutory Reporting PAY 27 Reporting report? Setup
Prepare Non/Regulatory and What Payroll reports are grouped together on a regular basis and printed in
2931 Human Resource Management Information Management Perform Reporting Statutory Reporting PAY 27 Reporting one print run? Setup, process
2932 Human Resource Management Information Management Perform Reporting Statutory Reporting PAY 27 Reporting Who receives a copy of the Payroll reports? Process
Prepare Non/Regulatory and What is the criteria for determining who should receive a copy of any Payroll
2933 Human Resource Management Information Management Perform Reporting Statutory Reporting PAY 27 Reporting report? Process
2934 Human Resource Management Information Management Perform Reporting Statutory Reporting PAY 27 Reporting How do you update a Payroll report’s distribution list? Process
2935 Human Resource Management Information Management Perform Reporting Statutory Reporting PAY 27 Reporting Is the process to update a Payroll report’s distribution list documented? Process
2936 Human Resource Management Information Management Perform Reporting Statutory Reporting PAY 27 Reporting How long does it take to update a Payroll report’s distribution list? Process
Prepare Non/Regulatory and Who performs the tasks associated with updating a Payroll report’s
2937 Human Resource Management Information Management Perform Reporting Statutory Reporting PAY 27 Reporting distribution list? Process
2938 Human Resource Management Information Management Perform Reporting Statutory Reporting PAY 27 Reporting location printing for Payroll reports? Setup, process
Prepare Non/Regulatory and Do some of these Payroll reports belong in report sets? Always being run
2939 Human Resource Management Information Management Perform Reporting Statutory Reporting PAY 27 Reporting together? Setup
2940 Human Resource Management Information Management Perform Reporting Statutory Reporting PAY 27 Reporting Who is responsible for submitting on-demand report requests? Process
2941 Human Resource Management Information Management Perform Reporting Statutory Reporting PAY 27 Reporting Who is responsible for creating or modifying reports? Process
2942 Human Resource Management Information Management Perform Reporting Statutory Reporting PAY 27 Reporting What tool does this person(s) use for creating or modifying reports? Process
2943 Human Resource Management Information Management Perform Reporting Statutory Reporting PAY 27 Reporting How long does it take to create or modify reports? Metric, Performance
2944 Human Resource Management Information Management Perform Reporting Not identified HR 26 Reporting What business performance statistics do you monitor for Human Resources? Process
Prepare Non/Regulatory and What are your Human Resources reporting requirements with respect to
2945 Human Resource Management Information Management Perform Reporting Statutory Reporting HR 26 Reporting summary or detail formats? Obtain report listing. Setup, Process
What reports do you currently generate to meet your Human Resources

Prepare Non/Regulatory and reporting requirements? Provide examples of each. Include source (could be
2946 Human Resource Management Information Management Perform Reporting Statutory Reporting HR 26 Reporting manual), user, frequency, number of copies. Setup, process
Prepare Non/Regulatory and Is there any Human Resources reporting requirement that your current set of
2947 Human Resource Management Information Management Perform Reporting Statutory Reporting HR 26 Reporting reports does not meet? Setup
Prepare Non/Regulatory and Are Human Resources reports standard across multiple Sets of Books, for
2948 Human Resource Management Information Management Perform Reporting Statutory Reporting HR 26 Reporting example, subsidiaries? Setup
Prepare Non/Regulatory and Are Human Resources reports standard across multiple levels within a Set of
2949 Human Resource Management Information Management Perform Reporting Statutory Reporting HR 26 Reporting Books, i e., divisions? Setup
Prepare Non/Regulatory and What account codes and/or descriptions are required on Human Resources
2950 Human Resource Management Information Management Perform Reporting Statutory Reporting HR 26 Reporting reports? Setup
Prepare Non/Regulatory and What Human Resources reports are grouped together on a regular basis and
2951 Human Resource Management Information Management Perform Reporting Statutory Reporting HR 26 Reporting printed in one print run? (report set) Setup, process
2952 Human Resource Management Information Management Perform Reporting Statutory Reporting HR 26 Reporting Who receives a copy of the Human Resources reports? Process
Prepare Non/Regulatory and What is the criteria for determining who should receive a copy of any Human
2953 Human Resource Management Information Management Perform Reporting Statutory Reporting HR 26 Reporting Resources report? Process
486152650.xlsx Page 76
Type =
Setup Metric
OBM Row Process
2954 Human Resource Management Information Management Perform Reporting Statutory Reporting HR 26 Reporting location printing for Human Resources reports? Setup, process
2955 Human Resource Management Information Management Perform Reporting Statutory Reporting HR 26 Reporting Do the separate business units run their own Human Resources reports? Performance
Prepare Non/Regulatory and What type of printers do you run Human Resources reports (including
2956 Human Resource Management Information Management Perform Reporting Statutory Reporting HR 26 Reporting required legislative reports, etc.) on? Where are they located? Setup, Performance
Prepare Non/Regulatory and Do you run Human Resources reports for different companies or cost
2957 Human Resource Management Information Management Perform Reporting Statutory Reporting HR 26 Reporting centers? Process
2958 Human Resource Management Information Management Perform Reporting Statutory Reporting HR 26 Reporting Do you need company wide/consolidation reporting? Process
2959 Human Resource Management Information Management Perform Reporting Statutory Reporting HR 26 Reporting Do you need divisional/departmental/cost center reporting? Process
2960 Human Resource Management Information Management Perform Reporting Statutory Reporting HR 26 Reporting Who is currently responsible for creating or changing reports? Process
2961 Human Resource Management Information Management Perform Reporting Statutory Reporting HR 26 Reporting How easy and timely is it to create or change reports? Process
2962 Human Resource Management Information Management Perform Reporting Statutory Reporting HR 26 Reporting Do you have a tool to do on-demand reports or queries? Performance
2963 Human Resource Management Information Management Perform Reporting Statutory Reporting HR 26 Reporting What are your management reporting needs? Process
Prepare Regulatory and Statutory What are your federal/state mandated reporting requirements? (i.e. EEO,
2964 Human Resource Management Information Management Perform Reporting Reporting HR 26 Reporting Discrimination testing) Process
What reports do you currently generate to meet your Payroll reporting

Prepare Non/Regulatory and requirements? Provide examples of each. Include source (could be manual),
2965 Human Resource Management Information Management Perform Reporting Statutory Reporting PAY 27 Reporting user, frequency, number of copies. Setup, process
Prepare Non/Regulatory and Is there any Payroll reporting requirement that your current set of reports
2966 Human Resource Management Information Management Perform Reporting Statutory Reporting PAY 27 Reporting does not meet? Setup
Prepare Non/Regulatory and Are Payroll reports standard across multiple Sets of Books, for example,
2967 Human Resource Management Information Management Perform Reporting Statutory Reporting PAY 27 Reporting subsidiaries? Setup
Prepare Non/Regulatory and Are Payroll reports standard across multiple levels within a Set of Books, i e.,
2968 Human Resource Management Information Management Perform Reporting Statutory Reporting PAY 27 Reporting divisions? Setup
2969 Human Resource Management Information Management Perform Reporting Statutory Reporting PAY 27 Reporting What account codes and/or descriptions are required on Payroll reports? Setup
Prepare Non/Regulatory and Do some of these Payroll reports belong in report sets? Always being run
2970 Human Resource Management Information Management Perform Reporting Statutory Reporting PAY 27 Reporting together? Setup
2971 Human Resource Management Information Management Perform Reporting Statutory Reporting PAY 27 Reporting Do the separate business units run their own Payroll reports? Performance
What type of printers do you run Payroll reports (including checks, etc.) on?
2972 Human Resource Management Information Management Perform Reporting Not identified PAY 27 Reporting Where are they located? Setup, performance
2973 Human Resource Management Information Management Perform Reporting Not identified PAY 27 Reporting Do you run Payroll reports for different companies or cost centers? Process
Prepare Non/Regulatory and What types of reports do you currently have? Include volume, frequency and Process,
2974 Human Resource Management Information Management Perform Reporting Statutory Reporting PAY 27 Reporting a one page sample that include sorts and breaks for each report. Performance
2975 Human Resource Management Information Management Perform Reporting Statutory Reporting PAY 27 Reporting Who is responsible for submitting on-demand report requests? Process
2976 Human Resource Management Information Management Perform Reporting Statutory Reporting PAY 27 Reporting Who is responsible for creating or modifying reports? Process
2977 Human Resource Management Information Management Perform Reporting Statutory Reporting PAY 27 Reporting What tool does this person(s) use for creating or modifying reports? Process
2978 Human Resource Management Information Management Perform Reporting Statutory Reporting PAY 27 Reporting How long does it take to create or modify reports? Metric, Performance
Manage Employee Information
2979 Human Resource Management Information Management Perform Reporting Base SSHR View Histories Will employees be allowed to view their Salary History? Setup
2980 Human Resource Management Information Management Perform Reporting Base SSHR View Histories Will managers be allowed to view an employee's Salary History? Setup
2981 Human Resource Management Information Management Perform Reporting Base SSHR View Histories Will employees be allowed to view their Employment History? Setup
2982 Human Resource Management Information Management Perform Reporting Base SSHR View Histories Will managers be allowed to view an employee's Employment History? Setup
Manage Employee Information Will employees be allowed to view their Absence History? Note: This module
2983 Human Resource Management Information Management Perform Reporting Base SSHR View Histories is only available if Absence Management is setup in base HR application. Setup
Will managers be allowed to view an employee's Absence History? Note:

Manage Employee Information This module is only available if Absence Management is setup in base HR
2984 Human Resource Management Information Management Perform Reporting Base SSHR View Histories application. Setup
Manage Employee Information Will employees be allowed to view their Job Application History? Note: This
2985 Human Resource Management Information Management Perform Reporting Base SSHR View Histories module is only available if job requisition is setup in base HR application. Setup
Will managers be allowed to view an employee's Job Application History?

Manage Employee Information Note: This module is only available if job requisition is setup in base HR
2986 Human Resource Management Information Management Perform Reporting Base SSHR View Histories application. Setup
Manage Employee Information Will employees be allowed to view their Training History? Note: This module
2987 Human Resource Management Information Management Perform Reporting Base SSHR View Histories is only available if Oracle Training Administration is setup. Setup
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Manage Employee Information Will managers be allowed to view an employee's Training History? Note: This
2988 Human Resource Management Information Management Perform Reporting Base SSHR View Histories module is only available if Oracle Training Administration is setup. Setup
2989 Human Resource Management Information Management Reporting Data Store HR 26 Other What historical information do you currently maintain? Process
2990 Human Resource Management Information Management Reporting Data Store HR 26 Other On what type of medium is this historical data maintained? Process
2991 Human Resource Management Information Management Reporting Data Store HR 26 Other What type of media storage do you plan on using? Process
2992 Human Resource Management Information Management Reporting Data Store HR 26 Other What type of Personal historical data do you need to maintain? Process
2993 Human Resource Management Information Management Reporting Data Store HR 26 Other What job related (Assignment) historical data do you need to maintain? Process
2994 Human Resource Management Information Management Reporting Data Store HR 26 Other What historical information do you currently maintain? Process
2995 Human Resource Management Information Management Reporting Data Store HR 26 Other On what type of medium is this historical data maintained? Process
2996 Human Resource Management Information Management Reporting Data Store HR 26 Other What type of media storage do you plan on using? Process
2997 Human Resource Management Information Management Reporting Data Store HR 26 Other What type of Personal historical data do you need to maintain? Process
2998 Human Resource Management Information Management Reporting Data Store HR 26 Other What job related (Assignment) historical data do you need to maintain? Process
What type of information is exchanged between the current human resources
2999 Human Resource Management not identified Not identified Not identified HR 26 Interfaces application and these other systems/processes? Process
Can you provide a system flow diagram of connectivity between your core
3000 Human Resource Management not identified Not identified Not identified HR 26 Interfaces business applications? Process
Can you provide information flow schematics of the data passed/required

3001 Human Resource Management not identified Not identified Not identified HR 26 Interfaces between human resources and other connected/interfaced systems? Process
Is there any external data accessed directly by the human resources

3002 Human Resource Management not identified Not identified Not identified HR 26 Interfaces application (i.e. GL Chart of Accounts, Payroll Master, Benefits plans)? Process
Define your interfaces/information to other systems/users for Time &
3003 Human Resource Management not identified Not identified Not identified HR 26 Interfaces Attendance Reporting? Process
Define your interfaces/information to other systems/users for Labor
3004 Human Resource Management not identified Not identified Not identified HR 26 Interfaces Distribution Reconciliation? Process
Define your interfaces/information to other systems/users for Benefits Carrier
3005 Human Resource Management not identified Not identified Not identified HR 26 Interfaces Reporting? Process
3006 Human Resource Management not identified Not identified Not identified PAY 27 General What system(s) do you currently use to process your payrolls? Process
3007 Human Resource Management not identified Not identified Not identified PAY 27 General How many users? Performance, Metric
3008 Human Resource Management not identified Not identified Not identified PAY 27 General How is the response time of your current system? Performance
What type of information is exchanged between the current human resources
3009 Human Resource Management not identified Not identified Not identified HR 26 Interfaces application and these other systems/processes? Process
3010 Human Resource Management not identified Not identified Not identified HR 26 Interfaces business applications? Process

3011 Human Resource Management not identified Not identified Not identified HR 26 Interfaces between human resources and other connected/interfaced systems? Process
Is there any external data accessed directly by the human resources

3012 Human Resource Management not identified Not identified Not identified HR 26 Interfaces application (i.e. GL Chart of Accounts, Payroll Master, Benefits plans)? Process
Define your interfaces/information to other systems/users for Time &
3013 Human Resource Management not identified Not identified Not identified HR 26 Interfaces Attendance Reporting? Process
Define your interfaces/information to other systems/users for Labor
3014 Human Resource Management not identified Not identified Not identified HR 26 Interfaces Distribution Reconciliation? Process
Define your interfaces/information to other systems/users for Benefits Carrier
3015 Human Resource Management not identified Not identified Not identified HR 26 Interfaces Reporting? Process
3016 Human Resource Management not identified Not identified Not identified PAY 27 General What system(s) do you currently use to process your payrolls? Process
3017 Human Resource Management not identified Not identified Not identified PAY 27 General How many users? Performance, Metric
3018 Human Resource Management not identified Not identified Not identified PAY 27 General How is the response time of your current system? Performance
Organization and Workforce How do you maintain training & development information? (Class
3019 Human Resource Management Development Develop Training Not identified OTA 26 Skills attendance, schedules, etc.) Process
Organization and Workforce Note: This module is only available if Oracle Training Administration is
3020 Human Resource Management Development Develop Training Administrate Training SSHR Enroll in a Class installed & setup. Setup
Organization and Workforce Will Oracle Training Administration (OTA) be installed & setup? If yes,
3021 Human Resource Management Development Develop Training Administrate Training SSHR Enroll in a Class proceed with following questions. Setup
Organization and Workforce
3022 Human Resource Management Development Develop Training Administrate Training SSHR Enroll in a Class Will employees be allowed to enroll in classes? Setup
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Organization and Workforce If employees are allowed to enroll in classes, does the enrollment need to be
3023 Human Resource Management Development Develop Training Administrate Training SSHR Enroll in a Class approved by his/her manager? Setup
Organization and Workforce If employees are allowed to enroll in classes, does the enrollment need to be
3024 Human Resource Management Development Develop Training Administrate Training SSHR Enroll in a Class approved by the training administrator? Setup
3025 Human Resource Management Development Develop Training Administrate Training SSHR Enroll in a Class Whom is assigned as the training administrator? Setup
Organization and Workforce Build Individual / Organizational
3026 Human Resource Management Development Develop Training Program OTA Tracking Would you like to have a centralized plan for the organization as a whole? Setup
Organization and Workforce Build Individual / Organizational Would you like to establish a budget to execute the training plan for the
3027 Human Resource Management Development Develop Training Program OTA Tracking organization? Setup
3028 Human Resource Management Development Develop Training Administrate Training OTA Security Do you need different responsibilities to access different processes? Setup
3029 Human Resource Management Development Develop Training Administrate Training OTA Tracking How would you describe the venues? Setup
3030 Human Resource Management Development Develop Training Administrate Training OTA Tracking How are you going to organize training centers? Setup
3031 Human Resource Management Development Develop Training Administrate Training OTA Tracking How are you going to organize locations? Setup
3032 Human Resource Management Development Develop Training Administrate Training OTA Tracking How do you describe the location of each classroom? Setup
3033 Human Resource Management Development Develop Training Administrate Training OTA Process Are some venues supplied by an external supplier? Setup/Process
3034 Human Resource Management Development Develop Training Administrate Training OTA Tracking What is the maximum number of students you can have in each classroom? Setup
3035 Human Resource Management Development Develop Training Administrate Training OTA Tracking How do you want to organize your resource categories? Setup
3036 Human Resource Management Development Develop Training Administrate Training OTA Tracking What information do you want to store for each resource type? Setup
3037 Human Resource Management Development Develop Training Administrate Training OTA Tracking How are you going to organize resources revenues? Setup
3038 Human Resource Management Development Develop Training Administrate Training OTA Tracking What kind of facilities and resources do the activities require? Setup
3039 Human Resource Management Development Develop Training Administrate Training OTA Tracking Where do trainers come from, an internal or external source? Setup
3040 Human Resource Management Development Develop Training Administrate Training OTA Tracking Where do you want to hold trainer data? Process
3041 Human Resource Management Development Develop Training Administrate Training OTA Tracking What skills do trainers require to teach the course? Setup/Metrics
3042 Human Resource Management Development Develop Training Program OTA What type of training events do you design? Setup
3043 Human Resource Management Development Develop Training Administrate Training OTA Tracking What types of development events do you want to record? Process
Organization and Workforce At what point do you want to hold different versions of an activity, either
3044 Human Resource Management Development Develop Training Administrate Training OTA Tracking changing it over time of offering an alternative version? Setup
Organization and Workforce Would you set up an activity with a part number so you can order it as an
3045 Human Resource Management Development Develop Training Not identified OTA Interface inventory item? Setup
3046 Human Resource Management Development Develop Training Program OTA Tracking What type of qualifications, skills, and expertise do the courses offer? Metrics
3047 Human Resource Management Development Develop Training Administrate Training OTA Interface Would you want to allow users to view on-line training catalog? Setup
3048 Human Resource Management Development Develop Training Administrate Training OTA Interface Would you want your employees to be able to self-nominate for a class? Setup
Organization and Workforce Do you need to route employees' registrations to the appropriate approving
3049 Human Resource Management Development Develop Training Administrate Training OTA Interface source? Process
Organization and Workforce Would you want to enroll student onto all possible child events upon
3050 Human Resource Management Development Develop Training Administrate Training OTA Maintenance enrollment onto a program event? Setup
3051 Human Resource Management Development Develop Training Administrate Training OTA Maintenance Would you like to be able to enroll wait-listed students automatically? Setup
3052 Human Resource Management Development Develop Training Administrate Training OTA Process Do you want to generate standard letters automatically? Setup
Organization and Workforce Do you want to automatically generate enrollment letters based on students'
3053 Human Resource Management Development Develop Training Administrate Training OTA Process enrollment status? Setup/Process
Organization and Workforce Would you like to send out letters to students when classes are canceled,
3054 Human Resource Management Development Develop Training Administrate Training OTA Process changed, student cancel, etc.? Setup/Process
3055 Human Resource Management Development Develop Training Administrate Training OTA Process Do you reimburse your employees for their training expenses? Setup
Organization and Workforce When you offer external classes, how many of your employees would you
3056 Human Resource Management Development Develop Training Administrate Training OTA Process allow per class? Setup
Organization and Workforce If you run external courses do you want to offer discounts to customers who
3057 Human Resource Management Development Develop Training Administrate Training OTA Process book large numbers? Setup
3058 Human Resource Management Development Develop Training Administrate Training OTA Reporting Would you want to be able to analyze actual cost on running an event? Metrics
Organization and Workforce Would you want to enable invoicing or cost-transfers of resource charges to
3059 Human Resource Management Development Develop Training Administrate Training OTA Interface customer or other departments? Setup
3060 Human Resource Management Development Develop Training Administrate Training OTA What type of payment method do you use? Process
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3061 Human Resource Management Development Develop Training Administrate Training OTA Reporting Do you want to track the amount and success rates of training? Process
3062 Human Resource Management Development Manage Careers Not identified HR 26 General Do you have licensing or certification requirements? Process
3063 Human Resource Management Development Manage Careers Not identified HR 26 General Do you maintain development activities for individual employees? Setup
Organization and Workforce Do you allow employees to apply for positions, identify skills needed to
3064 Human Resource Management Development Manage Careers Not identified HR 26 General achieve the goal and enroll in training required to gain the skill? Setup
3065 Human Resource Management Development Manage Careers Not identified HR 26 General Do you have licensing or certification requirements? Process
3066 Human Resource Management Development Manage Careers Not identified HR 26 General Do you maintain development activities for individual employees? Setup
Organization and Workforce Do you allow employees to apply for positions, identify skills needed to
3067 Human Resource Management Development Manage Careers Not identified HR 26 General achieve the goal and enroll in training required to gain the skill? Setup
Organization and Workforce Succession Planning
3068 Human Resource Management Development Manage Careers Plan Succession SSHR (LMDA only) Will managers be allowed to perform succession option for their employees? Setup
Organization and Workforce Succession Planning
3069 Human Resource Management Development Manage Careers Plan Succession SSHR (LMDA only) Will managers be allowed to perform succession planning for a position? Setup
3070 Human Resource Management Development Manage Performance Assess Individuals HR 26 General What type of performance tracking do you do? (360 degree?) Process
3071 Human Resource Management Development Manage Performance Assess Individuals HR 26 General Do you have any testing information requirements? Process
Organization and Workforce Do you have specific workflow requirements in the performance appraisal
3072 Human Resource Management Development Manage Performance Assess Individuals HR 26 General process? Process
3073 Human Resource Management Development Manage Performance Assess Individuals HR 26 General Are performance appraisal maintained by HR or line managers? Process
3074 Human Resource Management Development Manage Performance Assess Individuals HR 26 General Do you have any testing information requirements? Process
Organization and Workforce Do you have specific workflow requirements in the performance appraisal
3075 Human Resource Management Development Manage Performance Assess Individuals HR 26 General process? Process
3076 Human Resource Management Development Manage Performance Assess Individuals HR 26 General Are performance appraisal maintained by HR or line managers? Process
3077 Human Resource Management Development Manage Performance Assess Individuals SSHR Appraisals Do you administer performance appraisals? Setup
3078 Human Resource Management Development Manage Performance Assess Individuals SSHR Appraisals What is involved in an performance appraisal? Setup
3079 Human Resource Management Development Manage Performance Assess Individuals SSHR Appraisals What type of performance appraisal are done? Setup
3080 Human Resource Management Development Manage Performance Assess Individuals SSHR Appraisals Do employees initiate their own appraisals? Setup
3081 Human Resource Management Development Manage Performance Assess Individuals SSHR Appraisals Do managers initiate their own appraisals? Setup
3082 Human Resource Management Development Manage Performance Assess Individuals SSHR Appraisals Do managers initiate appraisals for their subordinates? Setup
3083 Human Resource Management Development Manage Performance Assess Individuals SSHR Appraisals Do you have samples of appraisals/surveys? If yes, please provide soft copy. Setup
3084 Human Resource Management Development Manage Skills and Competency Define Requirements OTA Process Does your organization identify competency levels for a particular job role? Setup
Organization and Workforce Assess Individual / Organizational
3085 Human Resource Management Development Manage Skills and Competency Needs OTA Process Do you need/want to keep competency profiles on your employees? Setup
Organization and Workforce Assess Individual / Organizational
3086 Human Resource Management Development Manage Skills and Competency Needs OTA Tracking Do you keep employees' career management information? Process
Organization and Workforce Assess Individual / Organizational How do you want to record your employees' training information after course
3087 Human Resource Management Development Manage Skills and Competency Needs OTA Tracking is completed? Setup
Organization and Workforce Assess Individual / Organizational Do you want to keep additional training information your employee
3088 Human Resource Management Development Manage Skills and Competency Needs OTA Tracking accomplished via alternate providers? Process
3089 Human Resource Management Development Manage Skills and Competency Not identified HR 26 Skills Do you track skills/competencies at the Job level and/or person? Setup
3090 Human Resource Management Development Manage Skills and Competency Not identified HR 26 Skills Do you track skill assessments? Setup
3091 Human Resource Management Development Manage Skills and Competency Not identified HR 26 Skills Do you have organizational competency requirements? Setup
3092 Human Resource Management Development Manage Skills and Competency Not identified HR 26 Skills How do you track skills assessments? Process
3093 Human Resource Management Development Manage Skills and Competency Not identified HR 26 Skills How do you do skills matching? Process
Organization and Workforce Are the skills/competencies managed by HR, line manager, employee or a
3094 Human Resource Management Development Manage Skills and Competency Not identified HR 26 Skills combination? Explain. Process
3095 Human Resource Management Development Manage Skills and Competency Not identified HR 26 Skills Do you track skills/competencies at the Job level and/or person? Setup
3096 Human Resource Management Development Manage Skills and Competency Not identified HR 26 Skills Do you track skill assessments? Setup
3097 Human Resource Management Development Manage Skills and Competency Not identified HR 26 Skills How do you track skills assessments? Process
3098 Human Resource Management Development Manage Skills and Competency Not identified HR 26 Skills How do you do skills matching? Process
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Organization and Workforce Are the skills/competencies managed by HR, line manager, employee or a
3099 Human Resource Management Development Manage Skills and Competency Not identified HR 26 Skills combination? Explain. Process
3100 Human Resource Management Development not identified Not identified OTA Process What are the roles within your training department? Setup
3101 Human Resource Management Payroll Management Manage Time and Attendance Record time OTM 27 Payroll Walk through your current time entry process. Process
Include timing aspects of how and when time is collected and entered into the
3102 Human Resource Management Payroll Management Manage Time and Attendance Record time OTM 27 Payroll system. Process, Metric
3103 Human Resource Management Payroll Management Manage Time and Attendance Record time OTM 27 Payroll Include copies of time card/sheet if applicable. Process
3104 Human Resource Management Payroll Management Manage Time and Attendance Record time OTM 27 Payroll Walk through your current time entry process. Process
3105 Human Resource Management Payroll Management Manage Time and Attendance Record time OTM 27 Payroll Include copies of time card/sheet if applicable. Process
3106 Human Resource Management Payroll Management Manage Time and Attendance Not identified OTM Define Requirements What are your enterprises employee earnings policies? Setup
3107 Human Resource Management Payroll Management Manage Time and Attendance Not identified OTM Define Requirements Are the earnings policies documented? Get copy. Setup
3108 Human Resource Management Payroll Management Manage Time and Attendance Not identified OTM Define Requirements What are your time entry element earnings types? Setup
3109 Human Resource Management Payroll Management Manage Time and Attendance Not identified OTM Define Requirements Do all employees share the same holiday schedule? Setup
If there are multiple holiday schedules, are they documented? Get a copy of
3110 Human Resource Management Payroll Management Manage Time and Attendance Not identified OTM Setup documentation. Setup
3111 Human Resource Management Payroll Management Manage Time and Attendance Not identified OTM Define Requirements How many different shifts does your enterprise operate? Setup
3112 Human Resource Management Payroll Management Manage Time and Attendance Not identified OTM Setup What are the premiums, if any associated with these shifts? Setup
Are employees required to report all hours worked or only exceptions to
3113 Human Resource Management Payroll Management Manage Time and Attendance Not identified OTM Define Requirements normal work schedule? Setup
3114 Human Resource Management Payroll Management Manage Time and Attendance Not identified OTM Define Requirements Does you company automatically deduct time for meals and /or breaks Setup
3115 Human Resource Management Payroll Management Manage Time and Attendance Not identified OTM Define Requirements Is there a requirement to track hours associated with project tasks? Setup
What are the localization requirements beyond the seeded time accounting
data on the Core Timecard form? Seeded values are Amount, Hourly Rate,
3116 Human Resource Management Payroll Management Manage Time and Attendance Not identified OTM Setup Reason, Cost Center, Project, Task, Comments, and Multiple. Setup
If meal and/or break time is deducted from work time, are there different rules
3117 Human Resource Management Payroll Management Manage Time and Attendance Not identified OTM Define Requirements for different classifications of employees? Setup
If meal and/or break time is deducted from work time, are the procedures
3118 Human Resource Management Payroll Management Manage Time and Attendance Not identified OTM Setup documented? Get a copy. Setup
3119 Human Resource Management Payroll Management Manage Time and Attendance Not identified OTM Setup Are there time clock round up rules? Setup
If there are time clock round up rules, are there different rules for different
3120 Human Resource Management Payroll Management Manage Time and Attendance Not identified OTM Define Requirements classifications of employees? Setup
3121 Human Resource Management Payroll Management Manage Time and Attendance Not identified OTM Setup If there are time clock round up rules are they documented? Get a copy. Setup
What is the intent of the time entry, only for payroll purposes or also job
3122 Human Resource Management Payroll Management Manage Time and Attendance Not identified OTM Setup costing? Setup
3123 Human Resource Management Payroll Management Manage Time and Attendance Not identified OTM Setup How/where will each time entry be costed? Setup
For what type of payrolls is time entry to be recorded, monthly, weekly, bi-
3124 Human Resource Management Payroll Management Manage Time and Attendance Not identified OTM Setup weekly and for all employees or just a certain population? Setup
3125 Human Resource Management Payroll Management Manage Time and Attendance Not identified OTM Setup Will a weekly timecard suffice for all payrolls (recommended)? Setup
3126 Human Resource Management Payroll Management Manage Time and Attendance Not identified OTM Define Requirements What type of reporting is needed? Setup
3127 Human Resource Management Payroll Management Manage Time and Attendance Not identified OTM Setup Are employees working under the Davis-Bacon Act? Setup
3128 Human Resource Management Payroll Management Manage Time and Attendance Not identified OTM Setup How many users are actually recording time? Setup
How many levels of responsibilities are needed—Payroll Manager, Reporting
3129 Human Resource Management Payroll Management Manage Time and Attendance Not identified OTM Setup Only, Field Time entry, others? Setup
Will time entry be hours only or will it be necessary to record hours and
3130 Human Resource Management Payroll Management Manage Time and Attendance Not identified OTM Setup dollars. Setup
Employee will be assigned a costing center within the HR record. Will there
3131 Human Resource Management Payroll Management Manage Time and Attendance Not identified OTM Define Requirements be a need to override the costing center for certain time entry? Setup
Are other types of miscellaneous expenses currently being captured on the
3132 Human Resource Management Payroll Management Manage Time and Attendance Not identified OTM Define Requirements timecard, i.e., meal reimbursement? Setup
3133 Human Resource Management Payroll Management Manage Time and Attendance Not identified OTM Define Requirements Are any employees part of a Hospital, Law Enforcement or Firemen group? Setup
3134 Human Resource Management Payroll Management Manage Time and Attendance Not identified OTM Define Requirements Are there business units in the states of Washington or Oregon? Setup
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3135 Human Resource Management Payroll Management Manage Time and Attendance Not identified OTM Define Requirements Are there business units in the states of California? Setup
3136 Human Resource Management Payroll Management Manage Time and Attendance Not identified OTM Setup Are time cards going to Auto-Generated for entry by exception? Setup
3137 Human Resource Management Payroll Management Manage Time and Attendance Not identified OTM Setup Are time cards going to be Manually entered? Setup
Are time cards going to be a mixture of Auto-Generated and Manually
3138 Human Resource Management Payroll Management Manage Time and Attendance Not identified OTM Setup entered? Setup
What is the Premium Interaction Policy for shifts? Overtime then Shift or Shift
3139 Human Resource Management Payroll Management Manage Time and Attendance Not identified OTM Setup then Overtime? Setup
3140 Human Resource Management Payroll Management Manage Time and Attendance Not identified OTM Setup Premium Eligibility Policy, who is eligible? Setup
Business Process
3141 Human Resource Management Payroll Management Not identified Not identified PAY 27 Reengineering Which operations/processes do you want to streamline for Payroll? Process
Business Process
3142 Human Resource Management Payroll Management Not identified Not identified PAY 27 Reengineering Which operations/processes do you want to eliminate for Payroll? Process
Business Process Are there any time-intensive Payroll operations/processes that need to be
3143 Human Resource Management Payroll Management Not identified Not identified PAY 27 Reengineering addressed? Process
3144 Human Resource Management Payroll Management Not identified Not identified PAY 27 Demographics How many active employees do you have? (FTE, if applicable) Metric
3145 Human Resource Management Payroll Management Not identified Not identified PAY 27 Demographics How many terminated employees do you have? (FTE, if applicable) Metric
3146 Human Resource Management Payroll Management Not identified Not identified PAY 27 Demographics How many pension employees do you have? (FTE, if applicable) Metric
3147 Human Resource Management Payroll Management Not identified Not identified PAY 27 Demographics How many dependent employees do you have? (FTE, if applicable) Metric
3148 Human Resource Management Payroll Management Not identified Not identified PAY 27 Demographics How many non-employees (Contractors)do you have? (FTE, if applicable) Metric
3149 Human Resource Management Payroll Management Not identified Not identified PAY 27 Organizational How many employees support your payroll department? Metric
3150 Human Resource Management Payroll Management Not identified Not identified PAY 27 Organizational Include a current payroll department organization chart. Setup
3151 Human Resource Management Payroll Management Not identified Not identified PAY 27 Organizational Is your payroll department centralized or decentralized? Setup
Do you submit multiple worksite reporting? How does this compare to the
3152 Human Resource Management Payroll Management Not identified Not identified PAY/US 27 Organizational HR Org structure? Setup
3153 Human Resource Management Payroll Management Not identified Not identified PAY/US 27 Organizational How do you calculate workers compensation liability? Setup
What are the components of costing in you organization? At what levels are
3154 Human Resource Management Payroll Management Not identified Not identified PAY 27 Organizational you able to override each component of costing? Setup
Business Process
3155 Human Resource Management Payroll Management Not identified Not identified PAY 27 Reengineering Which operations/processes do you want to streamline for Payroll? Process
Business Process
3156 Human Resource Management Payroll Management Not identified Not identified PAY 27 Reengineering Which operations/processes do you want to eliminate for Payroll? Process
Business Process Are there any time-intensive Payroll operations/processes that need to be
3157 Human Resource Management Payroll Management Not identified Not identified PAY 27 Reengineering addressed? Process
3158 Human Resource Management Payroll Management Not identified Not identified PAY 27 Demographics How many active employees do you have? (FTE, if applicable) Metric
3159 Human Resource Management Payroll Management Not identified Not identified PAY 27 Demographics How many terminated employees do you have? (FTE, if applicable) Metric
3160 Human Resource Management Payroll Management Not identified Not identified PAY 27 Demographics How many pension employees do you have? (FTE, if applicable) Metric
3161 Human Resource Management Payroll Management Not identified Not identified PAY 27 Demographics How many dependent employees do you have? (FTE, if applicable) Metric
3162 Human Resource Management Payroll Management Not identified Not identified PAY 27 Demographics How many non-employees (Contractors)do you have? (FTE, if applicable) Metric
3163 Human Resource Management Payroll Management Not identified Not identified PAY 27 Organizational How many employees support your payroll department? Metric
3164 Human Resource Management Payroll Management Not identified Not identified PAY 27 Organizational Include a current payroll department organization chart. Setup
3165 Human Resource Management Payroll Management Not identified Not identified PAY 27 Organizational Is your payroll department centralized or decentralized? Setup
Do you submit multiple worksite reporting? How does this compare to the
3166 Human Resource Management Payroll Management Not identified Not identified PAY/US 27 Organizational HR Org structure? Setup
3167 Human Resource Management Payroll Management Not identified Not identified PAY/US 27 Organizational How do you calculate workers compensation liability? Setup
What are the components of costing in you organization? At what levels are
3168 Human Resource Management Payroll Management Not identified Not identified PAY 27 Organizational you able to override each component of costing? Setup
3169 Human Resource Management Payroll Management Process Payroll Maintain Payroll HR 26 Salary What types of earnings do you track? (Regular Pay, Overtime, etc.) Setup
3170 Human Resource Management Payroll Management Process Payroll Maintain Payroll PAY 27 Maintenance How do you maintain your Payroll data? Process
3171 Human Resource Management Payroll Management Process Payroll Perform Audit Process PAY 27 Audit How do you audit your Payroll data? Process
3172 Human Resource Management Payroll Management Process Payroll Perform Audit Process PAY 27 Audit Do you require reconciliation of payroll payments/ checks? Setup, Process
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Do you review requirements for validation rules or dependencies? (i.e.
3173 Human Resource Management Payroll Management Process Payroll Maintain Payroll PAY 27 Validation specific payroll data to be valid only when certain values exist.) Setup
Do you currently use or plan to install an Interactive Voice Response (IVR)
3174 Human Resource Management Payroll Management Process Payroll Maintain Payroll PAY 27 Other system for payroll? Process
Walk through your current process of entering a new hire into your payroll
3175 Human Resource Management Payroll Management Process Payroll Maintain Payroll PAY 27 Employee Maintenance system. Process
Include timing aspects of how the new hire data is gathered, entered into the
3176 Human Resource Management Payroll Management Process Payroll Maintain Payroll PAY 27 Payroll system and when the payroll is run. Process, Metric
3177 Human Resource Management Payroll Management Process Payroll Perform Payroll Calculation PAY 27 Payroll Walk through your current payroll processing cycle. Process
3178 Human Resource Management Payroll Management Process Payroll Perform Payroll Calculation PAY 27 Payroll What types of payroll frequencies? Setup
3179 Human Resource Management Payroll Management Process Payroll Perform Payroll Calculation PAY 27 Payroll What is the volume of employees per payroll? Metric
Include timing aspects of deadlines, elapsed time of process during payroll,
3180 Human Resource Management Payroll Management Process Payroll Perform Payroll Calculation PAY 27 Payroll and any production down time due to pay processing. Metric
3181 Human Resource Management Payroll Management Process Payroll Perform Payroll Calculation PAY 27 Payroll How many taxing entities do you have? Setup
3182 Human Resource Management Payroll Management Process Payroll Perform Payroll Calculation PAY 27 Payroll Do you pay in states requiring city or local taxing? Setup
3183 Human Resource Management Payroll Management Process Payroll Perform Payroll Calculation PAY 27 Payroll What taxing methods are used? Process
How are your employee status’s defined? (Ex. Active, on-leave, terminated,
3184 Human Resource Management Payroll Management Process Payroll Maintain Payroll PAY 27 Payroll part-time, hourly, etc.) Process
3185 Human Resource Management Payroll Management Process Payroll Maintain Payroll PAY 27 Payroll Are your employees automatically paid or time card required? Process
3186 Human Resource Management Payroll Management Process Payroll Maintain Payroll PAY 27 Payroll Do you pay and track pension employees? Process
If you have unions, do you track any additional information than you would for
3187 Human Resource Management Payroll Management Process Payroll Maintain Payroll PAY 27 Payroll a non-bargaining employee? Process
3188 Human Resource Management Payroll Management Process Payroll Maintain Payroll PAY 27 Payroll Do you have employees working in different shifts? Process
3189 Human Resource Management Payroll Management Process Payroll Maintain Payroll PAY 27 Payroll Do you have any seasonal employees? Process
3190 Human Resource Management Payroll Management Process Payroll Not identified PAY 27 Payroll What is your turnover rate? Metric
3191 Human Resource Management Payroll Management Process Payroll Maintain Payroll PAY 27 Payroll Are salary increases done mid-pay? Process
3192 Human Resource Management Payroll Management Process Payroll Maintain Payroll PAY 27 Payroll What is the percent of salary employees vs. hourly employees? Metric
What level of detail would you require for retroactive calculations? (by payroll,
3193 Human Resource Management Payroll Management Process Payroll Maintain Payroll PAY 27 Payroll lump sum, by earning) Setup
Do you have a need for mass rate increases? Do they need to be done
3194 Human Resource Management Payroll Management Process Payroll Maintain Payroll PAY 27 Payroll retroactively? Process
3195 Human Resource Management Payroll Management Process Payroll Maintain Payroll PAY 27 Payroll What types of standard hours are required? Process
Do you have salary employees that have split their salary between multiple
3196 Human Resource Management Payroll Management Process Payroll Maintain Payroll PAY 27 Payroll cost centers? Process
3197 Human Resource Management Payroll Management Process Payroll Perform Payroll Calculation PAY 27 Payroll Do you have any special pay processing requirements? Process
3198 Human Resource Management Payroll Management Process Payroll Maintain Payroll PAY 27 Payroll Is your overtime calculation standard? Process
3199 Human Resource Management Payroll Management Process Payroll Maintain Payroll PAY 27 Payroll Do you process any garnishments? (Volume?) Process, Metric
3200 Human Resource Management Payroll Management Process Payroll Maintain Payroll PAY 27 Payroll How many different types of deductions are currently set up on your system? Metric
3201 Human Resource Management Payroll Management Process Payroll Maintain Payroll PAY 27 Payroll What kinds of deductions are currently set up on your system? Process
What are the different deduction frequencies currently set up on your
3202 Human Resource Management Payroll Management Process Payroll Maintain Payroll PAY 27 Payroll system? Process
3203 Human Resource Management Payroll Management Process Payroll Maintain Payroll PAY 27 Payroll How are deductions entered? Process
3204 Human Resource Management Payroll Management Process Payroll Maintain Payroll PAY 27 Payroll How many different payment types are currently set up on your system? Setup, Metric
3205 Human Resource Management Payroll Management Process Payroll Maintain Payroll PAY 27 Payroll What kinds of payment types are currently set up on your system? Process
3206 Human Resource Management Payroll Management Process Payroll Maintain Payroll PAY 27 Payroll What is the frequency payment types are currently set up on your system? Metric, Performance
3207 Human Resource Management Payroll Management Process Payroll Maintain Payroll PAY 27 Payroll How are they entered? Process
3208 Human Resource Management Payroll Management Process Payroll Maintain Payroll PAY 27 Payroll Do you process any shift differentials? Process
3209 Human Resource Management Payroll Management Process Payroll Maintain Payroll PAY 27 Payroll Do you process any bonuses? Process
3210 Human Resource Management Payroll Management Process Payroll Perform Payroll Calculation PAY 27 Payroll What’s the calculation? Process
486152650.xlsx Page 83
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3211 Human Resource Management Payroll Management Process Payroll Perform Payroll Calculation PAY 27 Payroll Frequency? Metric, Performance
3212 Human Resource Management Payroll Management Process Payroll Maintain Payroll PAY 27 Payroll Do you pay commissioned employees? Process
3213 Human Resource Management Payroll Management Process Payroll Perform Payroll Calculation PAY 27 Payroll Do you do split week processing? What is the calculation? Process
3214 Human Resource Management Payroll Management Process Payroll Perform Payroll Calculation PAY 27 Payroll Is there a need for holiday pay to be automatically generated? Process
3215 Human Resource Management Payroll Management Process Payroll Perform Payroll Calculation PAY 27 Payroll Is there special processing required for holiday/PTO, etc. Process
3216 Human Resource Management Payroll Management Process Payroll Perform Payroll Calculation PAY 27 Payroll Are there different groups of employees that receive different holidays? Process
3217 Human Resource Management Payroll Management Process Payroll Perform Payroll Calculation PAY 27 Payroll Do you do tip processing? Process
3218 Human Resource Management Payroll Management Process Payroll Perform Payroll Calculation PAY 27 Payroll Do you pay 3rd party sick pay? Process
What kind of taxable perq’s do you process (i.e. company car, company
plane, awards, contest, prizes, merchandise, employee discount,
3219 Human Resource Management Payroll Management Process Payroll Maintain Payroll PAY 27 Payroll relocation)? Process
3220 Human Resource Management Payroll Management Process Payroll Maintain Payroll PAY 27 Payroll What kind of balances are kept? Process
3221 Human Resource Management Payroll Management Process Payroll Maintain Payroll PAY 27 Payroll Do you need to pay annuities, profit sharing distributions, etc.? Process
3222 Human Resource Management Payroll Management Process Payroll Maintain Payroll PAY 27 Payroll How much historical data do you currently have? Performance
3223 Human Resource Management Payroll Management Process Payroll Maintain Payroll PAY 27 Payroll What types of data require history? Performance
3224 Human Resource Management Payroll Management Process Payroll Maintain Payroll PAY 27 Payroll What is your purge criteria? Performance
3225 Human Resource Management Payroll Management Process Payroll Not identified PAY 27 Payroll What is your check format like? Is it the same for all employees? Process
3226 Human Resource Management Payroll Management Process Payroll Perform Audit Process PAY 27 Payroll What type of auditing do you require? Process
What other systems do you interface to? (General ledger, personnel,
3227 Human Resource Management Payroll Management Process Payroll Not identified PAY 27 Interfaces benefits, etc.) Process
3228 Human Resource Management Payroll Management Process Payroll Not identified PAY 27 Interfaces In what medium does the interface occur? Process
3229 Human Resource Management Payroll Management Process Payroll Not identified PAY 27 Interfaces Are the other systems Oracle systems? Process
3230 Human Resource Management Payroll Management Process Payroll Not identified PAY 27 Interfaces What outside vendors do you interface to? Process
3231 Human Resource Management Payroll Management Process Payroll Not identified PAY 27 Interfaces Do you process an ACH tape for direct deposits? Process
3232 Human Resource Management Payroll Management Process Payroll Not identified PAY 27 Interfaces Do you receive a bank tape/file for reconciliation? Process
3233 Human Resource Management Payroll Management Process Payroll Not identified PAY 27 Interfaces Do you have other non-ACH deposits? Process
3234 Human Resource Management Payroll Management Process Payroll Not identified PAY 27 Labor Distribution Do you currently use a labor distribution system? Process
3235 Human Resource Management Payroll Management Process Payroll Not identified PAY 27 Labor Distribution Is it part of the payroll system you currently use? Process
3236 Human Resource Management Payroll Management Process Payroll Not identified PAY 27 Labor Distribution Describe its structure. Process
3237 Human Resource Management Payroll Management Process Payroll Not identified PAY 27 Labor Distribution What other systems does labor distribution interface with? Process
3238 Human Resource Management Payroll Management Process Payroll Maintain Payroll HR 26 Salary What types of earnings do you track? (Regular Pay, Overtime, etc.) Setup
3239 Human Resource Management Payroll Management Process Payroll Maintain Payroll PAY 27 Maintenance How do you maintain your Payroll data? Process
3240 Human Resource Management Payroll Management Process Payroll Perform Audit Process PAY 27 Audit How do you audit your Payroll data? Process
3241 Human Resource Management Payroll Management Process Payroll Perform Audit Process PAY 27 Audit Do you require reconciliation of payroll payments/ checks? Setup, Process
Do you review requirements for validation rules or dependencies? (i.e.
3242 Human Resource Management Payroll Management Process Payroll Maintain Payroll PAY 27 Validation specific payroll data to be valid only when certain values exist.) Setup
Do you currently use or plan to install an Interactive Voice Response (IVR)
3243 Human Resource Management Payroll Management Process Payroll Maintain Payroll PAY 27 Other system for payroll? Process
Walk through your current process of entering a new hire into your payroll
3244 Human Resource Management Payroll Management Process Payroll Maintain Payroll PAY 27 Employee Maintenance system. Process
Include timing aspects of how the new hire data is gathered, entered into the
3245 Human Resource Management Payroll Management Process Payroll Maintain Payroll PAY 27 Payroll system and when the payroll is run. Process, Metric
3246 Human Resource Management Payroll Management Process Payroll Perform Payroll Calculation PAY 27 Payroll Walk through your current payroll processing cycle. Process
3247 Human Resource Management Payroll Management Process Payroll Perform Payroll Calculation PAY 27 Payroll What types of payroll frequencies? Setup
486152650.xlsx Page 84
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3248 Human Resource Management Payroll Management Process Payroll Perform Payroll Calculation PAY 27 Payroll What is the volume of employees per payroll? Metric
Include timing aspects of deadlines, elapsed time of process during payroll,
3249 Human Resource Management Payroll Management Process Payroll Perform Payroll Calculation PAY 27 Payroll and any production down time due to pay processing. Metric
3250 Human Resource Management Payroll Management Process Payroll Perform Payroll Calculation PAY 27 Payroll How many taxing entities do you have? Setup
3251 Human Resource Management Payroll Management Process Payroll Perform Payroll Calculation PAY 27 Payroll Do you pay in states requiring city or local taxing? Setup
3252 Human Resource Management Payroll Management Process Payroll Perform Payroll Calculation PAY 27 Payroll What taxing methods are used? Process
How are your employee status’s defined? (Ex. Active, on-leave, terminated,
3253 Human Resource Management Payroll Management Process Payroll Maintain Payroll PAY 27 Payroll part-time, hourly, etc.) Process
3254 Human Resource Management Payroll Management Process Payroll Maintain Payroll PAY 27 Payroll Are your employees automatically paid or time card required? Process
3255 Human Resource Management Payroll Management Process Payroll Maintain Payroll PAY 27 Payroll Do you pay and track pension employees? Process
If you have unions, do you track any additional information than you would for
3256 Human Resource Management Payroll Management Process Payroll Maintain Payroll PAY 27 Payroll a non-bargaining employee? Process
3257 Human Resource Management Payroll Management Process Payroll Maintain Payroll PAY 27 Payroll Do you have employees working in different shifts? Process
3258 Human Resource Management Payroll Management Process Payroll Maintain Payroll PAY 27 Payroll Do you have any seasonal employees? Process
3259 Human Resource Management Payroll Management Process Payroll Not identified PAY 27 Payroll What is your turnover rate? Metric
3260 Human Resource Management Payroll Management Process Payroll Maintain Payroll PAY 27 Payroll Are salary increases done mid-pay? Process
3261 Human Resource Management Payroll Management Process Payroll Maintain Payroll PAY 27 Payroll What is the percent of salary employees vs. hourly employees? Metric
What level of detail would you require for retroactive calculations? (by payroll,
3262 Human Resource Management Payroll Management Process Payroll Maintain Payroll PAY 27 Payroll lump sum, by earning) Setup
Do you have a need for mass rate increases? Do they need to be done
3263 Human Resource Management Payroll Management Process Payroll Maintain Payroll PAY 27 Payroll retroactively? Process
3264 Human Resource Management Payroll Management Process Payroll Maintain Payroll PAY 27 Payroll What types of standard hours are required? Process
Do you have salary employees that have split their salary between multiple
3265 Human Resource Management Payroll Management Process Payroll Maintain Payroll PAY 27 Payroll cost centers? Process
3266 Human Resource Management Payroll Management Process Payroll Perform Payroll Calculation PAY 27 Payroll Do you have any special pay processing requirements? Process
3267 Human Resource Management Payroll Management Process Payroll Maintain Payroll PAY 27 Payroll Is your overtime calculation standard? Process
3268 Human Resource Management Payroll Management Process Payroll Maintain Payroll PAY 27 Payroll Do you process any garnishments? (Volume?) Process, Metric
3269 Human Resource Management Payroll Management Process Payroll Maintain Payroll PAY 27 Payroll How many different types of deductions are currently set up on your system? Metric
3270 Human Resource Management Payroll Management Process Payroll Maintain Payroll PAY 27 Payroll What kinds of deductions are currently set up on your system? Process
What are the different deduction frequencies currently set up on your
3271 Human Resource Management Payroll Management Process Payroll Maintain Payroll PAY 27 Payroll system? Process
3272 Human Resource Management Payroll Management Process Payroll Maintain Payroll PAY 27 Payroll How are deductions entered? Process
3273 Human Resource Management Payroll Management Process Payroll Maintain Payroll PAY 27 Payroll How many different payment types are currently set up on your system? Setup, Metric
3274 Human Resource Management Payroll Management Process Payroll Maintain Payroll PAY 27 Payroll What kinds of payment types are currently set up on your system? Process
3275 Human Resource Management Payroll Management Process Payroll Maintain Payroll PAY 27 Payroll What is the frequency payment types are currently set up on your system? Metric, Performance
3276 Human Resource Management Payroll Management Process Payroll Maintain Payroll PAY 27 Payroll How are they entered? Process
3277 Human Resource Management Payroll Management Process Payroll Maintain Payroll PAY 27 Payroll Do you process any bonuses? Process
3278 Human Resource Management Payroll Management Process Payroll Perform Payroll Calculation PAY 27 Payroll What’s the calculation? Process
3279 Human Resource Management Payroll Management Process Payroll Perform Payroll Calculation PAY 27 Payroll Frequency? Metric, Performance
3280 Human Resource Management Payroll Management Process Payroll Maintain Payroll PAY 27 Payroll Do you pay commissioned employees? Process
3281 Human Resource Management Payroll Management Process Payroll Perform Payroll Calculation PAY 27 Payroll Do you do split week processing? What is the calculation? Process
3282 Human Resource Management Payroll Management Process Payroll Perform Payroll Calculation PAY 27 Payroll Is there a need for holiday pay to be automatically generated? Process
3283 Human Resource Management Payroll Management Process Payroll Perform Payroll Calculation PAY 27 Payroll Is there special processing required for holiday/PTO, etc. Process
3284 Human Resource Management Payroll Management Process Payroll Perform Payroll Calculation PAY 27 Payroll Are there different groups of employees that receive different holidays? Process
3285 Human Resource Management Payroll Management Process Payroll Perform Payroll Calculation PAY 27 Payroll Do you do tip processing? Process
486152650.xlsx Page 85
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OBM Row Process
3286 Human Resource Management Payroll Management Process Payroll Perform Payroll Calculation PAY 27 Payroll Do you pay 3rd party sick pay? Process
What kind of taxable perq’s do you process (i.e. company car, company
plane, awards, contest, prizes, merchandise, employee discount,
3287 Human Resource Management Payroll Management Process Payroll Maintain Payroll PAY 27 Payroll relocation)? Process
3288 Human Resource Management Payroll Management Process Payroll Maintain Payroll PAY 27 Payroll What kind of balances are kept? Process
3289 Human Resource Management Payroll Management Process Payroll Maintain Payroll PAY 27 Payroll Do you need to pay annuities, profit sharing distributions, etc.? Process
3290 Human Resource Management Payroll Management Process Payroll Maintain Payroll PAY 27 Payroll How much historical data do you currently have? Performance
3291 Human Resource Management Payroll Management Process Payroll Maintain Payroll PAY 27 Payroll What types of data require history? Performance
3292 Human Resource Management Payroll Management Process Payroll Maintain Payroll PAY 27 Payroll What is your purge criteria? Performance
3293 Human Resource Management Payroll Management Process Payroll Not identified PAY 27 Payroll What is your check format like? Is it the same for all employees? Process
3294 Human Resource Management Payroll Management Process Payroll Perform Audit Process PAY 27 Payroll What type of auditing do you require? Process
What other systems do you interface to? (General ledger, personnel,
3295 Human Resource Management Payroll Management Process Payroll Not identified PAY 27 Interfaces benefits, etc.) Process
3296 Human Resource Management Payroll Management Process Payroll Not identified PAY 27 Interfaces In what medium does the interface occur? Process
3297 Human Resource Management Payroll Management Process Payroll Not identified PAY 27 Interfaces Are the other systems Oracle systems? Process
3298 Human Resource Management Payroll Management Process Payroll Not identified PAY 27 Interfaces What outside vendors do you interface to? Process
3299 Human Resource Management Payroll Management Process Payroll Not identified PAY 27 Interfaces Do you process an ACH tape for direct deposits? Process
3300 Human Resource Management Payroll Management Process Payroll Not identified PAY 27 Interfaces Do you receive a bank tape/file for reconciliation? Process
3301 Human Resource Management Payroll Management Process Payroll Not identified PAY 27 Interfaces Do you have other non-ACH deposits? Process
3302 Human Resource Management Payroll Management Process Payroll Not identified PAY 27 Labor Distribution Do you currently use a labor distribution system? Process
3303 Human Resource Management Payroll Management Process Payroll Not identified PAY 27 Labor Distribution Is it part of the payroll system you currently use? Process
3304 Human Resource Management Payroll Management Process Payroll Not identified PAY 27 Labor Distribution Describe its structure. Process
3305 Human Resource Management Payroll Management Process Payroll Not identified PAY 27 Labor Distribution What other systems does labor distribution interface with? Process
Suitability Matching (LMDA Will managers be given access to find employees and/or applicants for work
3306 Human Resource Management Staffing Manage Selection Match Evaluation / Skills SSHR only) opportunity? Setup
Suitability Matching (LMDA
3307 Human Resource Management Staffing Manage Selection Match Evaluation / Skills SSHR only) Have competencies and requirements already been defined? Setup
Create all the questions required for the profile as generic offer questions that
3308 Human Resource Management Staffing Manage Selection Execute Offer Process SSHR Candidate Offer can be included in any offer profile. Setup
Create all the question categories required for the profile as generic question
3309 Human Resource Management Staffing Manage Selection Execute Offer Process SSHR Candidate Offer categories that can be included in any offer profile. Setup
3310 Human Resource Management Staffing Manage Selection Execute Offer Process SSHR Candidate Offer Set up a new Candidate Offer Profile Setup
3311 Human Resource Management Staffing Manage Selection Execute Offer Process SSHR Candidate Offer Define a new offer profile Setup
3312 Human Resource Management Staffing Manage Selection Execute Offer Process SSHR Candidate Offer Define the categories Setup
3313 Human Resource Management Staffing Manage Selection Execute Offer Process SSHR Candidate Offer Define the questions Setup
3314 Human Resource Management Staffing Manage Selection Execute Offer Process SSHR Candidate Offer Define the Advanced Options for the profile Setup
Note: This module is only available if job requisition is setup in base HR
3315 Human Resource Management Staffing Recruit New Employees Track Applicants SSHR Apply for a Job application. Setup
3316 Human Resource Management Staffing Recruit New Employees Track Applicants SSHR Apply for a Job Will employees be allowed to apply for internal jobs? Setup
If employees are allowed to apply for internal jobs, does the application need
3317 Human Resource Management Staffing Recruit New Employees Track Applicants SSHR Apply for a Job to be approved? If yes, by whom? Setup
3318 Human Resource Management Staffing Recruit New Employees Track Applicants SSHR Apply for a Job Who is assigned as the recruiter? Setup
3319 Human Resource Management Staffing Manage Requisitions Identify Opening HR 26 Position How are job grades structured? Setup
3320 Human Resource Management Staffing Manage Requisitions Identify Opening HR 26 Position How do you track headcounts? (by bodies, positions/jobs?) Setup
3321 Human Resource Management Staffing Manage Requisitions Identify Opening HR 26 Position What budgeting data do you need to maintain? Setup
3322 Human Resource Management Staffing Manage Requisitions Open Requisition HR 26 General Define your requisition process Process
486152650.xlsx Page 86
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What event triggers a requisition in your organization? (Department request,
3323 Human Resource Management Staffing Manage Requisitions Identify Opening HR 26 New Hires departure of an incumbent, etc.) Process
Is there an approval process to initiate a requisition? (budget available,
3324 Human Resource Management Staffing Manage Requisitions Execute Offer Process HR 26 New Hires management sign-off, etc.) Process
Please list details of pertinent information involved in the approval process,
3325 Human Resource Management Staffing Manage Requisitions Execute Offer Process HR 26 New Hires such as approval steps, authorizations, etc. Process
3326 Human Resource Management Staffing Manage Requisitions Identify Opening HR 26 New Hires Do you attach a budget to your positions? Setup
3327 Human Resource Management Staffing Manage Requisitions Open Requisition HR 26 New Hires How do you handle open positions? Process
3328 Human Resource Management Staffing Manage Requisitions Identify Opening HR 26 Position How are job grades structured? Setup
3329 Human Resource Management Staffing Manage Requisitions Identify Opening HR 26 Position How do you track headcounts? (by bodies, positions/jobs?) Setup
3330 Human Resource Management Staffing Manage Requisitions Identify Opening HR 26 Position What budgeting data do you need to maintain? Setup
3331 Human Resource Management Staffing Manage Requisitions Open Requisition HR 26 General Define your requisition process Process
What event triggers a requisition in your organization? (Department request,
3332 Human Resource Management Staffing Manage Requisitions Identify Opening HR 26 New Hires departure of an incumbent, etc.) Process
Is there an approval process to initiate a requisition? (budget available,
3333 Human Resource Management Staffing Manage Requisitions Execute Offer Process HR 26 New Hires management sign-off, etc.) Process
Please list details of pertinent information involved in the approval process,
3334 Human Resource Management Staffing Manage Requisitions Execute Offer Process HR 26 New Hires such as approval steps, authorizations, etc. Process
3335 Human Resource Management Staffing Manage Requisitions Identify Opening HR 26 New Hires Do you attach a budget to your positions? Setup
3336 Human Resource Management Staffing Manage Requisitions Open Requisition HR 26 New Hires How do you handle open positions? Process
3337 Human Resource Management Staffing Manage Selection Perform Interview HR 26 New Hires How are interviews scheduled? Metric
3338 Human Resource Management Staffing Manage Selection Perform Interview HR 26 New Hires How are interviews scheduled? Metric
3339 Human Resource Management Staffing Process New Employees Establish Employee Account HR 26 New Hires When is the system updated in the new hire process? Process
3340 Human Resource Management Staffing Process New Employees Establish Employee Account HR 26 New Hires How does the system update affect other departments? (Payroll, Benefits) Process
3341 Human Resource Management Staffing Process New Employees Establish Employee Account HR 26 New Hires When is the system updated in the new hire process? Process
3342 Human Resource Management Staffing Process New Employees Establish Employee Account HR 26 New Hires How does the system update affect other departments? (Payroll, Benefits) Process
What type of recruiting activities occur? (Ad placement, interview scheduling,
3343 Human Resource Management Staffing Recruit New Employees Execute Offer Process HR 26 New Hires background checks, etc.) Process
Do you track any information on your system concerning the interview?
3344 Human Resource Management Staffing Recruit New Employees Track Applicants HR 26 New Hires (Interview notes, comments, etc.) Process
3345 Human Resource Management Staffing Recruit New Employees Track Applicants HR 26 New Hires What information is tracked from the application or resume? Setup, Process
3346 Human Resource Management Staffing Recruit New Employees Track Applicants HR 26 New Hires How is the data gathered in the new hire process? Process
What type of recruiting activities occur? (Ad placement, interview scheduling,
3347 Human Resource Management Staffing Recruit New Employees Execute Offer Process HR 26 New Hires background checks, etc.) Process
Do you track any information on your system concerning the interview?
3348 Human Resource Management Staffing Recruit New Employees Track Applicants HR 26 New Hires (Interview notes, comments, etc.) Process
3349 Human Resource Management Staffing Recruit New Employees Track Applicants HR 26 New Hires What information is tracked from the application or resume? Setup, Process
3350 Human Resource Management Staffing Recruit New Employees Track Applicants HR 26 New Hires How is the data gathered in the new hire process? Process
3351 Human Resource Management Total Compensation Administrate Benefits Define Benefit Structure HR 26 General What are your deferred comp plan requirements? Process
3352 Human Resource Management Total Compensation Administrate Compensation Define Compensation Structure HR 26 Salary Do you administer salary/hourly step and ranges? Process
Perform Compensation
3353 Human Resource Management Total Compensation Administrate Compensation Administration HR 26 Salary How does your system handle salary/hourly step and ranges? Process
3354 Human Resource Management Total Compensation Administrate Compensation Administration HR 26 Salary How is the salary portion of your union contracts administered? Setup, Process
3355 Human Resource Management Total Compensation Administrate Compensation Administration HR 26 Salary When are your negotiation periods? Process
3356 Human Resource Management Total Compensation Administrate Compensation Administration HR 26 Salary Do you do any salary impact studies during your negotiations? Process
3357 Human Resource Management Total Compensation Administrate Compensation Administration HR 26 Salary Do you have a point-based weighting salary system? (i.e. HAY) Setup, Process
3358 Human Resource Management Total Compensation Administrate Compensation Administration HR 26 Salary How is your point-based weighting salary system tracked on your system? Setup, Process
Perform Compensation What timing factors are involved in your salary and performance review
3359 Human Resource Management Total Compensation Administrate Compensation Administration HR 26 Salary process (Yearly, quarterly, probationary?) Setup, Process
Perform Compensation Explain the processes involved in your salary and performance review
3360 Human Resource Management Total Compensation Administrate Compensation Administration HR 26 Salary process? Process
486152650.xlsx Page 87
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3361 Human Resource Management Total Compensation Administrate Compensation Administration HR 26 Salary What factors are involved in establishing a salary increase? Process
Perform Compensation Concerning your forecasting requirements, do you do any workforce analysis
3362 Human Resource Management Total Compensation Administrate Compensation Administration HR 26 Salary reporting ? (budgets, job reduction, right-sizing, union negotiations, etc.) Process
Perform Compensation Concerning your forecasting requirements, do you do any compensation
3363 Human Resource Management Total Compensation Administrate Compensation Administration HR 26 Salary analysis? (budgets, union negotiations, etc.) Process
3364 Human Resource Management Total Compensation Administrate Compensation Define Compensation Structure HR 26 Salary Do you administer salary/hourly step and ranges? Process
3365 Human Resource Management Total Compensation Administrate Compensation Administration HR 26 Salary How does your system handle salary/hourly step and ranges? Process
3366 Human Resource Management Total Compensation Administrate Compensation Administration HR 26 Salary How is the salary portion of your union contracts administered? Setup, Process
3367 Human Resource Management Total Compensation Administrate Compensation Administration HR 26 Salary When are your negotiation periods? Process
3368 Human Resource Management Total Compensation Administrate Compensation Administration HR 26 Salary Do you do any salary impact studies during your negotiations? Process
3369 Human Resource Management Total Compensation Administrate Compensation Administration HR 26 Salary Do you have a point-based weighting salary system? (i.e. HAY) Setup, Process
3370 Human Resource Management Total Compensation Administrate Compensation Administration HR 26 Salary How is your point-based weighting salary system tracked on your system? Setup, Process
Perform Compensation What timing factors are involved in your salary and performance review
3371 Human Resource Management Total Compensation Administrate Compensation Administration HR 26 Salary process (Yearly, quarterly, probationary?) Setup, Process
Perform Compensation Explain the processes involved in your salary and performance review
3372 Human Resource Management Total Compensation Administrate Compensation Administration HR 26 Salary process? Process
3373 Human Resource Management Total Compensation Administrate Compensation Administration HR 26 Salary What factors are involved in establishing a salary increase? Process
Perform Compensation Concerning your forecasting requirements, do you do any workforce analysis
3374 Human Resource Management Total Compensation Administrate Compensation Administration HR 26 Salary reporting ? (budgets, job reduction, right-sizing, union negotiations, etc.) Process
Perform Compensation Concerning your forecasting requirements, do you do any compensation
3375 Human Resource Management Total Compensation Administrate Compensation Administration HR 26 Salary analysis? (budgets, union negotiations, etc.) Process
What types of benefit plans do you offer? List all the different benefits offered
by your organization(s) (i.e. Health and welfare, defined contribution, defined
3376 Human Resource Management Total Compensation Administrate Benefits Define Benefit Structure OAB 26 Benefits benefit, spending accounts, flexible benefits) Setup, Process
3377 Human Resource Management Total Compensation Administrate Benefits Maintain Benefit Plan OAB 2345 26 Benefits What is the current or planned effective date of each benefit plan? Setup, Process
3378 Human Resource Management Total Compensation Administrate Benefits Define Benefit Structure OAB 26 Benefits Who are the carriers for each benefit plan? Setup, Process
What are the employee eligibility factors? (company, location, union
3379 Human Resource Management Total Compensation Administrate Benefits Define Benefit Structure OAB 2360 26 Benefits association, salary, job code) Are they variable? Setup, Process
What are the dependent eligibility rules? (types of dependents and any
3380 Human Resource Management Total Compensation Administrate Benefits Define Benefit Structure OAB 26 Benefits restrictions or coverage differences) Process
What are the beneficiary eligibility rules? What are the rules regarding
3381 Human Resource Management Total Compensation Administrate Benefits Define Benefit Structure OAB 2355 26 Benefits allocation amounts or percentages? Process
What are the participation rules? What is the waiting period or grandfather
3382 Human Resource Management Total Compensation Administrate Benefits Define Benefit Structure OAB 26 Benefits rules? Process
3383 Human Resource Management Total Compensation Administrate Benefits Define Benefit Structure OAB 26 Benefits What are your deferred compensation/savings plan requirements? Setup, Process
How are benefit costs/price tags calculated and stored? (Employee costs,
employer costs, etc.) Describe the rounding rules used and at what levels
3384 Human Resource Management Total Compensation Administrate Benefits Maintain Benefit Plan OAB 2344 26 Benefits rounding is applied. Setup, Process
Describe how the benefit costs/price tags may vary based on factors or
coverages. Describe the rounding rules used and at what levels rounding is
3385 Human Resource Management Total Compensation Administrate Benefits Maintain Benefit Plan OAB 26 Benefits applied. Setup, Process
Describe how a participant may determine the use of any unused flex plan
3386 Human Resource Management Total Compensation Administrate Benefits Maintain Benefit Plan OAB 26 Benefits credits. (I.e. benefit pools, taken as taxable income, rolled into 401(k) ...) Setup, Process
3387 Human Resource Management Total Compensation Administrate Benefits Maintain Benefit Plan OAB 26 Benefits Do you require batch enrollment and administration processes? Process
What are the periodic internal/external reporting requirements for the benefit
3388 Human Resource Management Total Compensation Administrate Benefits Maintain Benefit Plan OAB 26 Benefits programs? Process
3389 Human Resource Management Total Compensation Administrate Benefits Maintain Benefit Plan OAB 26 Benefits What are the data interfaces for each carrier for the benefit plans? Process
What are the periodic benefit communication requirements to the
3390 Human Resource Management Total Compensation Administrate Benefits Maintain Benefit Plan OAB 26 Benefits participants? Process
What are the benefit communication requirements to the participants based
3391 Human Resource Management Total Compensation Administrate Benefits Maintain Benefit Plan OAB 26 Benefits on life events? Process
3392 Human Resource Management Total Compensation Administrate Benefits Maintain Benefit Plan OAB 26 Benefits Do you require automation of the communication requirements? Process
3393 Human Resource Management Total Compensation Administrate Benefits Administrate Enrollment OAB 26 Benefits How is eligibility to your benefit plans determined? Process
3394 Human Resource Management Total Compensation Administrate Benefits Administrate Enrollment OAB 26 Benefits Are there waiting periods for your benefit plans? Process
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Are there any minimum or maximum required periods of enrollment for the
3395 Human Resource Management Total Compensation Administrate Benefits Administrate Enrollment OAB 26 Benefits plans or options? Process
3396 Human Resource Management Total Compensation Administrate Benefits Administrate Enrollment OAB 26 Benefits What are the enrollment criteria for your benefit plans? Setup, Process
3397 Human Resource Management Total Compensation Administrate Benefits Administrate Enrollment OAB 26 Benefits When is your open enrollment period? Setup, Process
3398 Human Resource Management Total Compensation Administrate Benefits Administrate Enrollment OAB 2341 26 Benefits How do you handle suspended and interim enrollments? Process
3399 Human Resource Management Total Compensation Administrate Benefits Administrate Enrollment OAB 26 Benefits Do you require Web access for participant enrollments? Process
3400 Human Resource Management Total Compensation Administrate Benefits Administrate Enrollment OAB 26 Benefits Do you require IVR access for participant enrollments? Process
3401 Human Resource Management Total Compensation Administrate Benefits Administrate Enrollment OAB 26 Benefits Do you require the ability to model employee eligibility for life event changes? Process
How do you handle benefit elections for active employees vs. COBRA
3402 Human Resource Management Total Compensation Administrate Benefits Administrate Enrollment OAB 2358 26 Benefits participants? Process
3403 Human Resource Management Total Compensation Administrate Benefits Administrate Life Event changes OAB 2346 26 Benefits Are the eligibility/participation rules based on life events? Process
3404 Human Resource Management Total Compensation Administrate Benefits Administrate Life Event changes OAB 26 Benefits How are the enrollment periods for life event determined? Process
3405 Human Resource Management Total Compensation Administrate Benefits Administrate Life Event changes OAB 26 Benefits Are the enrollment rules based on life events? Process
3406 Human Resource Management Total Compensation Administrate Benefits Administrate Life Event changes OAB 26 Benefits How are your life events defined? Process
How do you handle detection of life events? Do you require automatic life
3407 Human Resource Management Total Compensation Administrate Benefits Administrate Life Event changes OAB 26 Benefits event detection and administration? Process
What are the continuing eligibility rules for leave of absence, long term
disability, short term disability? Are there any changes in the cost of the
benefit? How is the money collected if the participant is not receiving a
3408 Human Resource Management Total Compensation Administrate Benefits Administrate Life Event changes OAB 26 Benefits paycheck? Process
What are the termination/coverage end rules for active employee with a
3409 Human Resource Management Total Compensation Administrate Benefits Administrate Life Event changes OAB 2349 26 Benefits terminated benefit? Process
What are the termination/coverage end rules for dependent terminated from a
3410 Human Resource Management Total Compensation Administrate Benefits Administrate Life Event changes OAB 2350 26 Benefits benefit? Process
3411 Human Resource Management Total Compensation Administrate Benefits Administrate Life Event changes OAB 2351 26 Benefits What are the termination/coverage end rules for terminated active employee? Process
3412 Human Resource Management Total Compensation Administrate Benefits Administrate Life Event changes OAB 2352 26 Benefits What are the termination/coverage end rules for death? Process
3413 Human Resource Management Total Compensation Administrate Benefits Administrate Life Event changes OAB 2353 26 Benefits What are the termination/coverage end rules for transfers? Process
3414 Human Resource Management Total Compensation Administrate Benefits Define Benefit Structure OAB 26 Benefits Which benefit plans are extended through COBRA? Setup, Process
Which benefit plans are extended after termination outside of COBRA? (I.e.
3415 Human Resource Management Total Compensation Administrate Benefits Define Benefit Structure OAB 26 Benefits retiree medical) Setup, Process
3416 Human Resource Management Total Compensation Administrate Benefits Administrate Cobra OAB 2343 26 Benefits How do you handle COBRA administration? Process
What are the termination/coverage end rules for terminated COBRA
3417 Human Resource Management Total Compensation Administrate Benefits Administrate Cobra OAB 2354 26 Benefits participant? Process
What are the allowed changes for COBRA participants vs. active
employees? (Such as changing dependent status, changing plans
3418 Human Resource Management Total Compensation Administrate Benefits Administrate Cobra OAB 26 Benefits (adding/terminating/changing), or changing coverage amounts) Process
How do you handle claims administration processing for plan
reimbursements? (I.e. for flexible spending accounts, plans with
3419 Human Resource Management Total Compensation Administrate Benefits Maintain Benefit Plan OAB 26 Benefits reimbursable goods and services) Process
3420 Human Resource Management Total Compensation Administrate Benefits Define Benefit Structure HR 26 Benefits benefit, spending accounts, flexible benefits) Setup, Process
3421 Human Resource Management Total Compensation Administrate Benefits Administrate Enrollment HR 26 Benefits How is eligibility to your benefit plans determined? Process
3422 Human Resource Management Total Compensation Administrate Benefits Administrate Enrollment HR 26 Benefits Are there waiting periods for your benefit plans? Process
3423 Human Resource Management Total Compensation Administrate Benefits Administrate Enrollment HR 26 Benefits What are the criteria for your benefit plans? Process
3424 Human Resource Management Total Compensation Administrate Benefits Administrate Enrollment HR 26 Benefits When is your open enrollment period? Process
3425 Human Resource Management Total Compensation Administrate Benefits Administrate Enrollment HR 26 Benefits How do you handle interim enrollments? Process
3426 Human Resource Management Total Compensation Administrate Benefits Administrate Cobra HR 26 Benefits How do you handle COBRA? Process
3427 Human Resource Management Total Compensation Administrate Benefits Maintain Benefit Plan HR 26 Benefits employer costs, etc.) Describe the rounding rules used. Process
3428 Human Resource Management Total Compensation Administrate Benefits Maintain Benefit Plan HR 26 Benefits What is the current or planned effective date of the benefit plan? Process
3429 Human Resource Management Total Compensation Administrate Benefits Define Benefit Structure HR 26 Benefits Who are the carriers for this benefit plan? Process
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What are the dependent eligibility factors? (types of dependents and any
3430 Human Resource Management Total Compensation Administrate Benefits Define Benefit Structure HR 26 Benefits restrictions or coverage differences) Process
3431 Human Resource Management Total Compensation Administrate Benefits Administrate Life Event changes OAB 26 Benefits disability, short term disability?
Are there any changes in the cost of the benefit while on a leave of absence,
3432 Human Resource Management Total Compensation Administrate Benefits Administrate Life Event changes OAB 26 Benefits long term disability, short term disability?
How is the money collected if the participant is not receiving a paycheck while
3433 Human Resource Management Total Compensation Administrate Benefits Administrate Life Event changes HR 26 Benefits on a leave of absence, long term disability, short term disability? Process
3434 Human Resource Management Total Compensation Administrate Benefits Administrate Life Event changes HR 26 Benefits What are the termination rules for active employee with a terminated benefit? Process
3435 Human Resource Management Total Compensation Administrate Benefits Administrate Life Event changes HR 26 Benefits What are the termination rules for dependent terminated from a benefit? Process
3436 Human Resource Management Total Compensation Administrate Benefits Administrate Life Event changes HR 26 Benefits What are the termination rules for terminated active employee? Process
3437 Human Resource Management Total Compensation Administrate Benefits Administrate Life Event changes HR 26 Benefits What are the termination rules for death? Process
3438 Human Resource Management Total Compensation Administrate Benefits Maintain Benefit Plan HR 26 Benefits What are the termination rules for transfers? Process
3439 Human Resource Management Total Compensation Administrate Benefits Administrate Cobra HR 26 Benefits What are the termination rules for terminated COBRA participant? Process
What are the Beneficiary eligibility rules? What are the rules regarding
3440 Human Resource Management Total Compensation Administrate Benefits Define Benefit Structure HR 26 Benefits allocation amounts or percentages? Process
3441 Human Resource Management Total Compensation Administrate Benefits Define Benefit Structure HR 26 Benefits rules? Process
3442 Human Resource Management Total Compensation Administrate Benefits Define Benefit Structure HR 26 Benefits What are your deferred comp plan requirements? Process
3443 Human Resource Management Total Compensation Administrate Benefits Administrate Enrollment HR 26 Benefits participants? Process
3444 Human Resource Management Total Compensation Administrate Benefits Administrate Cobra HR 26 Benefits (adding/terminating/changing), or changing coverage amounts) Process
3445 Human Resource Management Total Compensation Administrate Benefits Define Benefit Structure HR 26 Benefits association, salary, job code) Process
3446 Human Resource Management Total Compensation Administrate Benefits Define Benefit Structure HR 26 Benefits benefit, spending accounts, flexible benefits) Setup, Process
3447 Human Resource Management Total Compensation Administrate Benefits Administrate Enrollment HR 26 Benefits How is eligibility to your benefit plans determined? Process
3448 Human Resource Management Total Compensation Administrate Benefits Administrate Enrollment HR 26 Benefits Are there waiting periods for your benefit plans? Process
3449 Human Resource Management Total Compensation Administrate Benefits Administrate Enrollment HR 26 Benefits What are the criteria for your benefit plans? Process
3450 Human Resource Management Total Compensation Administrate Benefits Administrate Enrollment HR 26 Benefits When is your open enrollment period? Process
3451 Human Resource Management Total Compensation Administrate Benefits Administrate Enrollment HR 26 Benefits How do you handle interim enrollments? Process
3452 Human Resource Management Total Compensation Administrate Benefits Administrate Cobra HR 26 Benefits How do you handle COBRA? Process
3453 Human Resource Management Total Compensation Administrate Benefits Maintain Benefit Plan HR 26 Benefits employer costs, etc.) Describe the rounding rules used. Process
3454 Human Resource Management Total Compensation Administrate Benefits Maintain Benefit Plan HR 26 Benefits What is the current or planned effective date of the benefit plan? Process
3455 Human Resource Management Total Compensation Administrate Benefits Define Benefit Structure HR 26 Benefits Who are the carriers for this benefit plan? Process
What are the dependent eligibility factors? (types of dependents and any
3456 Human Resource Management Total Compensation Administrate Benefits Define Benefit Structure HR 26 Benefits restrictions or coverage differences) Process
3457 Human Resource Management Total Compensation Administrate Benefits Administrate Life Event changes OAB 26 Benefits disability, short term disability?
Are there any changes in the cost of the benefit while on a leave of absence,
3458 Human Resource Management Total Compensation Administrate Benefits Administrate Life Event changes OAB 26 Benefits long term disability, short term disability?
How is the money collected if the participant is not receiving a paycheck while
3459 Human Resource Management Total Compensation Administrate Benefits Administrate Life Event changes HR 26 Benefits on a leave of absence, long term disability, short term disability? Process
3460 Human Resource Management Total Compensation Administrate Benefits Administrate Life Event changes HR 26 Benefits What are the termination rules for active employee with a terminated benefit? Process
3461 Human Resource Management Total Compensation Administrate Benefits Administrate Life Event changes HR 26 Benefits What are the termination rules for dependent terminated from a benefit? Process
3462 Human Resource Management Total Compensation Administrate Benefits Administrate Life Event changes HR 26 Benefits What are the termination rules for terminated active employee? Process
3463 Human Resource Management Total Compensation Administrate Benefits Administrate Life Event changes HR 26 Benefits What are the termination rules for death? Process
3464 Human Resource Management Total Compensation Administrate Benefits Maintain Benefit Plan HR 26 Benefits What are the termination rules for transfers? Process
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3465 Human Resource Management Total Compensation Administrate Benefits Administrate Cobra HR 26 Benefits What are the termination rules for terminated COBRA participant? Process
What are the Beneficiary eligibility rules? What are the rules regarding
3466 Human Resource Management Total Compensation Administrate Benefits Define Benefit Structure HR 26 Benefits allocation amounts or percentages? Process
3467 Human Resource Management Total Compensation Administrate Benefits Define Benefit Structure HR 26 Benefits rules? Process
3468 Human Resource Management Total Compensation Administrate Benefits Define Benefit Structure HR 26 Benefits What are your deferred comp plan requirements? Process
3469 Human Resource Management Total Compensation Administrate Benefits Administrate Enrollment HR 26 Benefits participants? Process
3470 Human Resource Management Total Compensation Administrate Benefits Administrate Cobra HR 26 Benefits (adding/terminating/changing), or changing coverage amounts) Process
3471 Human Resource Management Total Compensation Administrate Benefits Define Benefit Structure HR 26 Benefits association, salary, job code) Process
Establish High-Level Marketing
3472 Marketing Management Market Research and Analysis Perform Market Research Strategy Marketing Online General Can you present us your executive marketing plan? Process/Metrics
3473 Marketing Management Market Research and Analysis Perform Market Research Strategy General Company How do you differentiate yourself from your competition? Process
3474 Marketing Management Market Research and Analysis Perform Market Research Determine Product Line Marketing Online Product How many different types of products or services do you currently have? Process/Setup
3475 Marketing Management Market Research and Analysis Perform Market Research Determine Product Line Marketing Online Product How often do you introduce new products/services? Process/Setup
3476 Marketing Management Market Research and Analysis Perform Market Research Strategy General Company What is the companies position/mission? Process
Establish High-Level Marketing What is the organizational structure of your company? (e.g. entities,
3477 Marketing Management Market Research and Analysis Perform Market Research Strategy General Company departments, regions) Process
3478 Marketing Management Market Research and Analysis Perform Market Research Strategy General Company What type of growth are you projecting? Process
3479 Marketing Management Market Research and Analysis Perform Market Research Strategy General Company Where will the growth come from? Process
3480 Marketing Management Market Research and Analysis Perform Market Research Profile Creation Marketing Online Product Who do you generally sell to? Process/Setup
between marketing and other connected/interfaced systems? (e.g. Project
3481 Marketing Management Marketing Audit Internal Environment Audit Audit Marketing Information System Marketing Online HW & SW Environment Accounting) Process
Can you provide us with a flow diagram of connectivity between the
3482 Marketing Management Marketing Audit Internal Environment Audit Audit Marketing Information System Marketing Online HW & SW Environment marketing and the core business application? Process
How do you see the new application resolving your current
3483 Marketing Management Marketing Audit Internal Environment Audit Audit Marketing Information System Marketing Online HW & SW Environment deficiencies/issues? Metrics
Is there an existing entity relationship (E-R) diagram of the current marketing
3484 Marketing Management Marketing Audit Internal Environment Audit Audit Marketing Information System Marketing Online HW & SW Environment application? Process
3485 Marketing Management Marketing Audit Internal Environment Audit Audit Marketing Information System Marketing Online HW & SW Environment What are your requirements for importing and exporting data from marketing? Process
3486 Marketing Management Marketing Audit Internal Environment Audit Audit Marketing Information System Marketing Online HW & SW Environment What database are you using? Setup
3487 Marketing Management Marketing Audit Internal Environment Audit Audit Marketing Information System Marketing Online HW & SW Environment What ERP apps do you have installed currently? Whose? Version? Setup
3488 Marketing Management Marketing Audit Internal Environment Audit Audit Marketing Information System Marketing Online HW & SW Environment What hardware do you run? Setup
3489 Marketing Management Marketing Audit Internal Environment Audit Audit Marketing Information System Marketing Online HW & SW Environment What historical marketing information do you currently maintain? Process
3490 Marketing Management Marketing Audit Internal Environment Audit Audit Marketing Information System Marketing Online HW & SW Environment What is your current Marketing Application Process/Setup
What type of information is exchanged between the current marketing
3491 Marketing Management Marketing Audit Internal Environment Audit Audit Marketing Information System Marketing Online HW & SW Environment application and your other systems/processes? Process
3492 Marketing Management Marketing Audit Not identified Not identified Marketing Online Closed Loop Marketing Describe how you measure campaign effectiveness. Process
3493 Marketing Management Marketing Audit Not identified Not identified Marketing Online Audit How do you currently audit your marketing activities? Process
3494 Marketing Management Marketing Audit Not identified Not identified Marketing Online Closed Loop Marketing How do you measure the response to a campaign? Process
3495 Marketing Management Marketing Audit Not identified Not identified Marketing Online Audit What are your audit requirements for the future? Process
Are there any time-intensive marketing processes that need to be Process/Performanc
3496 Marketing Management Not identified Not identified Not identified Marketing Online General addressed? e
Do you currently use or plan to use outbound ecommerce marketing
3497 Marketing Management Not identified Not identified Not identified Marketing Online Miscellaneous campaigns? Process/Setup
3498 Marketing Management Not identified Not identified Not identified Marketing Online Miscellaneous Do you currently use or plan to use outbound telemarketing campaigns? Process/Setup
Do you have documentation on your current system security requirement for
3499 Marketing Management Not identified Not identified Not identified Marketing Online Security marketing? Process
3500 Marketing Management Not identified Not identified Not identified Marketing Online Security Do you have security reports on who can run Marketing reports? Process/Setup
Do you have security requirements on who can enter data for marketing?
3501 Marketing Management Not identified Not identified Not identified Marketing Online Security (e.g. by responsibility, by company, by cost center) Process/Setup
3502 Marketing Management Not identified Not identified Not identified Marketing Online International Do you need multiple language support? Process/Setup
3503 Marketing Management Not identified Not identified Not identified Marketing Online International Do you need to support multiple currencies? Process/Setup
3504 Marketing Management Not identified Not identified Not identified Marketing Online International Do you need to support multiple date, address and name formats? Process/Setup
3505 Marketing Management Not identified Not identified Not identified Marketing Online International Do you need to support multiple organizations within the same country? Process/Setup
3506 Marketing Management Not identified Not identified Not identified Marketing Online International Do you operate in multiple countries? Process/Setup
3507 Marketing Management Not identified Not identified Not identified Marketing Online General Is there an existing diagram of the current marketing processes? Process
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3508 Marketing Management Not identified Not identified Not identified Marketing Online General What are business areas within marketing that are targeted for improvement? Process, Metrics
What are requirements coming from the creative side of the marketing
3509 Marketing Management Not identified Not identified Not identified Marketing Online Miscellaneous department? Process
What are the main jobs/responsibilities you have in your marketing
3510 Marketing Management Not identified Not identified Not identified Marketing Online General department? Process/Setup
What are the main marketing tasks you perform in your marketing
3511 Marketing Management Not identified Not identified Not identified Marketing Online General department? Process/Setup
3512 Marketing Management Not identified Not identified Not identified Marketing Online General What is the purpose of the relevant sales and marketing system/processes? Process
What is the reason for purchasing/upgrading to this Oracle Marketing
3513 Marketing Management Not identified Not identified Not identified Marketing Online General Application? Process
What is the total number of users that will have access to the Marketing
3514 Marketing Management Not identified Not identified Not identified Marketing Online General application? How many of those are using the application simultaneously? Process
3515 Marketing Management Not identified Not identified Not identified Marketing Online General What manual operations/processes do you need to automate? Process
3516 Marketing Management Not identified Not identified Not identified Marketing Online Miscellaneous What role does the marketing department play in sales forecasting? Process
3517 Marketing Management Not identified Not identified Not identified Marketing Online Miscellaneous What word processing package do your users use? Process
3518 Marketing Management Not identified Not identified Not identified General HW & SW Environment What would happen if you waited 6 months? Process
3519 Marketing Management Not identified Not identified Not identified Marketing Online General Which marketing operations/processes do you want to eliminate? Process
3520 Marketing Management Not identified Not identified Not identified Marketing Online General Which of these business areas are of highest priority? Process/Metrics
Describe the approval processes for marketing budget within the
3521 Marketing Management Strategic Marketing Not identified Not identified Marketing Online Budgeting organization? Process
describe the budgeting process for marketing activities e.g campaigns and
3522 Marketing Management Strategic Marketing Not identified Not identified Marketing Online Budgeting events Process/Setup
3523 Marketing Management Strategic Marketing Not identified Not identified Marketing Online Budgeting Describe the campaign budget process Process
3524 Marketing Management Strategic Marketing Not identified Not identified Marketing Online Customers Describe the customer data model that is currently used by the organization. Process
Describe the geographical distribution of your business and/or employees -
3525 Marketing Management Strategic Marketing Not identified Not identified Marketing Online General present and future. Process
3526 Marketing Management Strategic Marketing Not identified Not identified Marketing Online Budgeting Describe the movement of funds between budgets. Process
3527 Marketing Management Strategic Marketing Not identified Not identified Marketing Online Closed Loop Marketing Do you perform a break-even analysis for marketing activities? Metrics
Do you perform a P&L analysis for products or clients where marketing costs
3528 Marketing Management Strategic Marketing Not identified Not identified Marketing Online Closed Loop Marketing have to be factored in? Metrics
Do you use any Oracle Applications such as Oracle Call Center, Oracle
3529 Marketing Management Strategic Marketing Not identified Not identified Marketing Online Closed Loop Marketing TeleSales or Oracle iStore to capture orders? Process/Setup
3530 Marketing Management Strategic Marketing Not identified Not identified Marketing Online Campaign How are the campaign costs to be tracked and at what level of breakdown? Process
3531 Marketing Management Strategic Marketing Not identified Not identified General Company How big is the company? (Revenue, employees) Process
Process/Setup/Perfo
3532 Marketing Management Strategic Marketing Not identified Not identified Marketing Online General How big is your marketing department? (# of employees, budget)? rmance
3533 Marketing Management Strategic Marketing Not identified Not identified Marketing Online Closed Loop Marketing How do you capture orders (mail-order, phone, web, salesforce)? Process
3534 Marketing Management Strategic Marketing Not identified Not identified Marketing Online Budgeting How is the marketing budget apportioned across multiple organizations? Process
How is your marketing department structured (centralized for the whole
3535 Marketing Management Strategic Marketing Not identified Not identified Marketing Online General company or decentralized for SBU's)? Process
3536 Marketing Management Strategic Marketing Not identified Not identified Marketing Online Closed Loop Marketing What applications do you use to capture orders? Process/Setup
3537 Marketing Management Strategic Marketing Not identified Not identified General Company What does your company do? Process
3538 Marketing Management Strategic Marketing Not identified Not identified General Company What industry is your company in? Process
3539 Marketing Management Strategic Marketing Product / Service Strategy Determine Product Line Marketing Online Product What do you sell? Process
3540 Marketing Management Strategic Marketing Product / Service Strategy Determine Pricing Marketing Online Product What is the price point of your products/services? Process/Setup
3541 Marketing Management Strategic Marketing Product / Service Strategy Determine Product Line Marketing Online Product What is your future product strategy? Process/Setup
3542 Marketing Management Tactical Marketing Campaign Planning Not identified Marketing Online Campaigns How are the campaigns' objectives to be measured or quantified Process/Setup
3543 Marketing Management Tactical Marketing Campaign Planning Not identified Marketing Online Campaigns How is the effectiveness of campaigns managed Process/Setup
How many types of campaigns does the organization manage and what are
3544 Marketing Management Tactical Marketing Campaign Planning Not identified Marketing Online Campaigns the key information components of each type Process/Setup
3545 Marketing Management Tactical Marketing Campaign Planning Not identified Marketing Online Miscellaneous How visible should campaigns be to the rest of the marketing org? Process/Setup
3546 Marketing Management Tactical Marketing Campaign Planning Not identified Marketing Online Campaigns How visible should campaigns be to the rest of the marketing org? Process/Setup
Marketing
3547 Marketing Management Tactical Marketing Campaign Execution Fulfill Collateral Online/Sales Literature Fulfillment Describe your business process for sending a letter or collateral to a contact? Process/Setup
Marketing Online/
3548 Marketing Management Tactical Marketing Campaign Execution Fulfill Collateral Inventory Literature Fulfillment Do you have collateral organized in kits? Process/Setup
3549 Marketing Management Tactical Marketing Campaign Execution Not identified Marketing Online Miscellaneous Do you market on the web? Process
3550 Marketing Management Tactical Marketing Campaign Execution Not identified iMarketing eCommerce: Affiliate Do you plan to have affiliate sites ? Process/Setup
Marketing
3551 Marketing Management Tactical Marketing Campaign Execution Fulfill Collateral Online/Sales Literature Fulfillment Do you send collateral based on answers from mail or phone questionnaires? Process/Setup
3552 Marketing Management Tactical Marketing Campaign Execution Fulfill Collateral Marketing Online Literature Fulfillment Do you use hard and soft collateral? Process
3553 Marketing Management Tactical Marketing Campaign Execution Fulfill Collateral Marketing Online Literature Fulfillment Do you use version control for collateral? Process/Setup
3554 Marketing Management Tactical Marketing Campaign Execution Track Responses Marketing Online Closed Loop Marketing How do you capture the actual cost for a marketing campaign? Process
3555 Marketing Management Tactical Marketing Campaign Execution Track Responses Marketing Online Closed Loop Marketing How do you assign captured revenue data to campaigns and promotions? Process/Setup
3556 Marketing Management Tactical Marketing Campaign Execution Track Responses Marketing Online Closed Loop Marketing How do you capture revenue data for a campaign or a promotion? Process/Setup
Marketing Online/
3557 Marketing Management Tactical Marketing Campaign Execution Fulfill Collateral Inventory Literature Fulfillment How do you currently inventory your collateral? Process/Setup
3558 Marketing Management Tactical Marketing Campaign Execution Track Responses Marketing Online Closed Loop Marketing How do you currently track cost and effectiveness of a promotion? Process/Setup
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3559 Marketing Management Tactical Marketing Campaign Execution Track Responses Marketing Online List Management How do you currently track responses to a list (or to a campaign in general)? Process
3560 Marketing Management Tactical Marketing Campaign Execution Fulfill Collateral Marketing Online Literature Fulfillment How is collateral currently processed (in-house, fulfillment house etc.) ? Process
3561 Marketing Management Tactical Marketing Campaign Execution Fulfill Collateral Marketing Online Collateral How is collateral fulfilled by the organization, describe the scenarios Process
Marketing Online / How is marketing collateral managed by the organization, physically and
3562 Marketing Management Tactical Marketing Campaign Execution Fulfill Collateral MES Collateral electronically Process
Process/Performanc
3563 Marketing Management Tactical Marketing Campaign Execution Not identified Marketing Online Campaign How many campaigns do you run simultaneously? e
3564 Marketing Management Tactical Marketing Campaign Execution Not identified Marketing Online Campaign How many campaigns do you launch a year? Process/Setup
Marketing Online /
3565 Marketing Management Tactical Marketing Campaign Execution Fulfill Collateral MES Collateral How should collateral be categorized Process
Marketing Online /
3566 Marketing Management Tactical Marketing Campaign Execution Fulfill Collateral MES Collateral How should the marketing department be notified of new collateral Process
3567 Marketing Management Tactical Marketing Campaign Execution Not identified iMarketing eCommerce: Profiling How will profile information be used in your online storefront ? Process/Setup
3568 Marketing Management Tactical Marketing Campaign Execution Not identified iMarketing eCommerce: Profiling How will profile information be used in your retail stores ? Process/Setup
3569 Marketing Management Tactical Marketing Campaign Execution Not identified iMarketing eCommerce: Affiliate What revenue-sharing arrangements will you have with affiliates ? Process/Setup
What application do you currently use to communicate/share information
3570 Marketing Management Tactical Marketing Campaign Execution Not identified Marketing Online Marketing PM Functionality during the campaign/promotion planning/execution? Process
3571 Marketing Management Tactical Marketing Campaign Execution Not identified iMarketing eCommerce: Affiliate What content-sharing arrangements will you have with affiliates ? Process/Setup
What is the mechanism to assign the captured marketing cost to
3572 Marketing Management Tactical Marketing Campaign Execution Track Responses Marketing Online Closed Loop Marketing tasks/activities and ultimately to products and/or sales? Process/Setup
What personalization requirements do you have for customers arriving from
3573 Marketing Management Tactical Marketing Campaign Execution Not identified iMarketing eCommerce: Affiliate affiliate sites ? Process/Setup
What requirement does your marketing department have for profiling
3574 Marketing Management Tactical Marketing Campaign Execution Not identified iMarketing eCommerce: Profiling customers ? Process/Setup
Marketing Who in your organization will require the ability to request that a letter or
3575 Marketing Management Tactical Marketing Campaign Execution Fulfill Collateral Online/Sales Literature Fulfillment collateral be sent? Process/Setup
Are marketing reporting requirements standard across the enterprise, for
3576 Marketing Management Tactical Marketing Campaign Measurement Analyze Campaign Effectiveness Marketing Online Reporting example subsidiaries? Process
Are there any requirements for on-line (softcopy) distribution and/or remote Process/Performanc
3577 Marketing Management Tactical Marketing Campaign Measurement Analyze Campaign Effectiveness Marketing Online Reporting location printing for marketing reports? e
3578 Marketing Management Tactical Marketing Campaign Measurement Analyze Campaign Effectiveness Marketing Online Reporting How do you manage the update of marketing report's distribution list? Process
How granular do you report on communication channels and media? (e.g.
3579 Marketing Management Tactical Marketing Campaign Measurement Analyze Campaign Effectiveness Marketing Online Reporting track cost and revenue) Reporting
Process/Performanc
3580 Marketing Management Tactical Marketing Campaign Measurement Analyze Campaign Effectiveness Marketing Online Reporting How granular do you report on geographical segments/attributes? e
Process/Performanc
3581 Marketing Management Tactical Marketing Campaign Measurement Analyze Campaign Effectiveness Marketing Online Reporting How granular do you report on target market segments? e
Process/Performanc
3582 Marketing Management Tactical Marketing Campaign Measurement Analyze Campaign Effectiveness Marketing Online Closed Loop Marketing How often do you check/recalculate the objectives of a campaign? e
Provide examples of each report including: Source, user, frequency, main
3583 Marketing Management Tactical Marketing Campaign Measurement Analyze Campaign Effectiveness Marketing Online Reporting reporting parameters, purpose, # of copies! Metrics
What are the objectives you use to judge the performance of a campaign?
3584 Marketing Management Tactical Marketing Campaign Measurement Analyze Campaign Effectiveness Marketing Online Closed Loop Marketing (e.g. ROI, Revenue etc.) Process/Setup
3585 Marketing Management Tactical Marketing Campaign Measurement Analyze Campaign Effectiveness Marketing Online Reporting What business performance statistics do you monitor for marketing? Metrics
What is the criteria for determining who should receive a copy of any
3586 Marketing Management Tactical Marketing Campaign Measurement Analyze Campaign Effectiveness Marketing Online Reporting marketing reports? Process
What reports are grouped together on a regular basis and printed in one print
3587 Marketing Management Tactical Marketing Campaign Measurement Analyze Campaign Effectiveness Marketing Online Reporting run? Process
What units do you use to measure the above marketing objectives ($'s, time,
3588 Marketing Management Tactical Marketing Campaign Measurement Analyze Campaign Effectiveness Marketing Online Closed Loop Marketing units etc.)? Setup
3589 Marketing Management Tactical Marketing Campaign Measurement Analyze Campaign Effectiveness Marketing Online Reporting Who receives a copy of marketing reports? Process
Determine & Assign Offer / Can promotions be accumulated? (e.g. a 5 % promotion coupled with another
3590 Marketing Management Tactical Marketing Campaign Planning Promotion Marketing Online Promotion 2 % promotion results in a 7 % promotion) Process/Setup
Determine & Assign Offer / Do you currently have a promotion database which stores all your historical
3591 Marketing Management Tactical Marketing Campaign Planning Promotion Marketing Online Promotion promotion data? Process/Setup
Do you currently use an application that manages the flow/management
Determine & Assign Offer / (sequence of steps) of a promotion such as workflow or project management
3592 Marketing Management Tactical Marketing Campaign Planning Promotion Marketing Online Promotion software? Process
Do you currently use an application that manages the flow/management

(sequence of steps) of a campaign such as a workflow tool or project
3593 Marketing Management Tactical Marketing Campaign Planning Not identified Marketing Online Campaign management software? Setup/Process
Determine & Assign Offer /
3594 Marketing Management Tactical Marketing Campaign Planning Promotion Marketing Online Promotion Do you currently use coupons or gift certificates? Process/Setup
Do you have a document that depicts how your campaigns are hierarchically
3595 Marketing Management Tactical Marketing Campaign Planning Not identified Marketing Online Campaign structured (main campaign, child campaign, promotions etc.)? Process/Setup
Do you have a document that depicts the general project management

3596 Marketing Management Tactical Marketing Campaign Planning Not identified Marketing Online Campaign processes/policies you use to create and execute a campaign? Process
Do you have a document that depicts the hierarchy of your communication
3597 Marketing Management Tactical Marketing Campaign Planning Select Channel Marketing Online Campaign channels and media? Setup
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Do you have a document that depicts the hierarchy of your geographical
3598 Marketing Management Tactical Marketing Campaign Planning Perform Segmentation Marketing Online Segmentation segmentation? Setup
Do you have a document that depicts the hierarchy of your target market
3599 Marketing Management Tactical Marketing Campaign Planning Perform Segmentation Marketing Online Segmentation segments? Setup
Determine & Assign Offer / Do you have a list of promotion types you use? (e.g. % discount, early bird,
3600 Marketing Management Tactical Marketing Campaign Planning Promotion Marketing Online Promotion buy one get one etc.) Process/Setup
Do you have a process flow that depicts the creation and management of
3601 Marketing Management Tactical Marketing Campaign Planning Not identified Marketing Online Campaign campaigns? Process
Determine & Assign Offer / Do you have a process flow that depicts the creation and management of
3602 Marketing Management Tactical Marketing Campaign Planning Promotion Marketing Online Promotion promotions? Process
3603 Marketing Management Tactical Marketing Campaign Planning Web-based campaigns iMarketing Promotion Do you have a requirement to use advertisments to earn revenue ? Process
3604 Marketing Management Tactical Marketing Campaign Planning Promotion Marketing Online Promotion How do you classify promotions? (e.g. by client, product, geography etc.) Setup
3605 Marketing Management Tactical Marketing Campaign Planning Perform Segmentation Marketing Online Segmentation How granular do you segment your marketing activities geographically? Setup
How granular do you segment your target markets and what are those
3606 Marketing Management Tactical Marketing Campaign Planning Perform Segmentation Marketing Online Segmentation segments? Setup
How granular to you plan your communication efforts in terms of channels
3607 Marketing Management Tactical Marketing Campaign Planning Select Channel Marketing Online Campaign and media? Setup
Determine & Assign Offer / How is the general marketplace reached, describe the broadcasting
3608 Marketing Management Tactical Marketing Campaign Planning Promotion Marketing Online Promotion strategies used. Process/Setup
3609 Marketing Management Tactical Marketing Campaign Planning Promotion Marketing Online Promotion How many promotions do you run simultaneously? Process/Setup
3610 Marketing Management Tactical Marketing Campaign Planning Promotion Marketing Online Promotion How many promotions do you typically run during a fiscal year? Process/Setup
Process/Performanc
3611 Marketing Management Tactical Marketing Campaign Planning Not identified Marketing Online Campaign How many sub campaigns does a campaign usually have? e
3612 Marketing Management Tactical Marketing Campaign Planning Web-based campaigns iMarketing Promotion How will your online campaigns be affected by your retail campaigns ? Process
What advertising/promotional medium are commonly used? For each
Determine & Assign Offer / medium, list the various vendors that are used by the marketing org that
3613 Marketing Management Tactical Marketing Campaign Planning Promotion Marketing Online Promotion provide these medium. Process/Setup
Determine & Assign Offer / What are the criteria/logic you use to decide which promotion you run at what
3614 Marketing Management Tactical Marketing Campaign Planning Promotion Marketing Online Promotion time for which products? Process
What are the statuses a campaign can be in? (New, Approved, Canceled)
3615 Marketing Management Tactical Marketing Campaign Planning Not identified Marketing Online Campaign etc. Setup
Determine & Assign Offer / What are the statuses a promotion can be in? (New, Approved, Canceled)
3616 Marketing Management Tactical Marketing Campaign Planning Promotion Marketing Online Promotion etc. Setup
What attributes do you capture/track for a single campaign process step?
3617 Marketing Management Tactical Marketing Campaign Planning Not identified Marketing Online Marketing PM Functionality (e.g. priority, weight, start & end dates, dependencies etc.) ? Process/Setup
3618 Marketing Management Tactical Marketing Campaign Planning Not identified Marketing Online Campaign What is the current campaign and promotion approval process? Process/Setup
3619 Marketing Management Tactical Marketing Campaign Planning Promotion Marketing Online Promotion What is the process of determining the success of a promotion? Process
3620 Marketing Management Tactical Marketing Campaign Planning Not identified Marketing Online Campaign What is the unique identifier of a campaign? Setup
3621 Marketing Management Tactical Marketing Campaign Planning Web-based campaigns iMarketing Promotion What kinds of offers do you plan to have on your online storefront ? Process
What kinds of personalization requirements do you have for web-based
3622 Marketing Management Tactical Marketing Campaign Planning Web-based campaigns iMarketing Promotion commerce ? eg. recommendations, personalized ads Process
3623 Marketing Management Tactical Marketing Campaign Planning Not identified Marketing Online Miscellaneous What market research data do you purchase? Process/Setup
3624 Marketing Management Tactical Marketing Campaign Planning Web-based campaigns iMarketing Promotion What metrics do you use for web-based campaigns ? Process
3625 Marketing Management Tactical Marketing Campaign Planning Web-based campaigns iMarketing Promotion What types of offers will be available on the web? Process
Do you currently use project management software to manage marketing
Campaign Planning & Campaign activities? (e.g. track, assign and report on responsibilities / tasks /
3626 Marketing Management Tactical Marketing Execution Not identified Marketing Online Marketing PM Functionality dependencies / timing / cost capturing / critical paths)? Setup/Process
3627 Marketing Management Tactical Marketing Execute Campaigns Evaluate & Adjust Campaign BIM Marketing Intelligence How is "newly acquired" customers defined Process
3628 Marketing Management Tactical Marketing Execute Campaigns Evaluate & Adjust Campaign BIM Marketing Intelligence How is performance of marketing initiatives (eg campaigns) measured Process
3629 Marketing Management Tactical Marketing Execute Campaigns Evaluate & Adjust Campaign BIM Marketing Intelligence How is the data for KPI captured Process
How is the sales cycle time measured and how can this be tracked in the
3630 Marketing Management Tactical Marketing Execute Campaigns Evaluate & Adjust Campaign BIM Marketing Intelligence system Process
3631 Marketing Management Tactical Marketing Execute Campaigns Evaluate & Adjust Campaign BIM Marketing Intelligence What critical marketing indicators should be associated with alerts Process
3632 Marketing Management Tactical Marketing Execute Campaigns Evaluate & Adjust Campaign BIM Marketing Intelligence What constitutes a customer response Process
3633 Marketing Management Tactical Marketing Execute Campaigns Evaluate & Adjust Campaign BIM Marketing Intelligence What marketing KPI are used by the organization Process
Where does the data to calculate the KPIs come from and how is it stored in
3634 Marketing Management Tactical Marketing Execute Campaigns Evaluate & Adjust Campaign BIM Marketing Intelligence the system Process
Process/Performanc
3635 Marketing Management Tactical Marketing List Management Generate List Marketing Online List Management Can you provide us with data mappings of the lists you currently use? e
3636 Marketing Management Tactical Marketing List Management Clean-up List Marketing Online List Management Describe the process of cleaning and de-douping and sorting the lists? Process
Do you generate the lists from an internal DWH or do you buy a list from an
3637 Marketing Management Tactical Marketing List Management Identify Sources Marketing Online List Management external source? Process
3638 Marketing Management Tactical Marketing List Management Clean-up List Marketing Online List Management Do you have a document depicting the de-douping rules? Process
3639 Marketing Management Tactical Marketing List Management Generate List Marketing Online List Management Do you use Oracle Discoverer? Process
For each criteria used to generate a list, what customer data is commonly
3640 Marketing Management Tactical Marketing List Management Generate List Marketing Online List Management extracted when creating the list eg. address, tel, email? Process
How complex are your selection criteria of generating a list? Do you have Process/Performanc
3641 Marketing Management Tactical Marketing List Management Generate List Marketing Online List Management examples? e
486152650.xlsx Page 94
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OBM Row Process
3642 Marketing Management Tactical Marketing List Management Score List Marketing Online List Management How do you currently judge the performance of a list? Process
How do you ensure that a customer is not contacted more than once on the
3643 Marketing Management Tactical Marketing List Management Generate List Marketing Online List Management same marketing initiative. Process
How do you ensure that a customer or prospect is not contacted too
3644 Marketing Management Tactical Marketing List Management Generate List Marketing Online frequently? Process
3645 Marketing Management Tactical Marketing List Management Generate List Marketing Online List Management How do you generate a list of a reduced size (test list)? Process
How is the customer database maintained in terms of integrity and
3646 Marketing Management Tactical Marketing List Management Generate List Marketing Online List Management freshness? Process
3647 Marketing Management Tactical Marketing List Management Generate List Marketing Online List Management How is this criteria captured within the database? Process
If you generate the lists internally please describe the list generation
3648 Marketing Management Tactical Marketing List Management Generate List Marketing Online List Management process? Process
If you use your internal DWH for list creation, which hardware and software
3649 Marketing Management Tactical Marketing List Management Generate List Marketing Online List Management platform do you use for your DWH? Process
3650 Marketing Management Tactical Marketing List Management Generate List Marketing Online List Management What criteria is normally used to define the lists to be generated? Process
3651 Marketing Management Tactical Marketing List Management Clean-up List Marketing Online List Management Who is responsible for generating, cleaning and de-douping lists? Process
3652 Marketing Management Tactical Marketing Manage Lists Not identified Marketing Online List Management Describe how 1 to 1 marketing may be operative in your marketing initiatives Process
Describe how the customer database is to be segmented for marketing
3653 Marketing Management Tactical Marketing Manage Lists Not identified Marketing Online List Management purposes Process
How is imported list data to be treated in context to the rest of the customer
3654 Marketing Management Tactical Marketing Manage Lists Not identified Marketing Online List Management database Process
3655 Marketing Management Tactical Marketing Manage Lists Not identified Marketing Online List Management what constitutes a duplicate customer record Process
Create / Establish Communications How do you budget for campaigns or in other words how do you forecast the
3656 Marketing Management Tactical Marketing Marketing Communication Budget Marketing Online Closed Loop Marketing cost of a campaign? Process
3657 Marketing Management Tactical Marketing Not identified Not identified Marketing Online Closed Loop Marketing How do you forecast the revenue of a campaign? Process
Describe the marketing demographics that the marketing organization tracks
3658 Marketing Management Tactical Marketing Plan Campaigns Not identified Marketing Online and uses Process
3659 Marketing Management Tactical Marketing Plan Campaigns Not identified Marketing Online How are marketing geographies determines and inter- related Process
3660 Marketing Management Tactical Marketing Plan Campaigns Not identified Marketing Online How are marketing geographies targeted for marketing initiatives Process
3661 Marketing Management Tactical Marketing Plan Campaigns Not identified Marketing Online How are responses from different marketing geographies tracked Process
3662 Marketing Management Tactical Marketing Plan Campaigns Not identified Marketing Online How is the customer/prospect to be contacts (email, fax, call) Process
How is the general marketplace reached, describe the broadcasting
3663 Marketing Management Tactical Marketing Plan Campaigns Not identified Marketing Online strategies used. Process
How should Marketing demographics be tracked and maintained in the
3664 Marketing Management Tactical Marketing Plan Campaigns Not identified Marketing Online system Process
How should marketing and sales, competitive information be organized for
3665 Marketing Management Tactical Marketing Plan Campaigns Not identified MES MES the organization Process
How should marketing resources be organized in terms of sharing
3666 Marketing Management Tactical Marketing Plan Campaigns Not identified MES MES information , eg mailing lists Process
3667 Marketing Management Tactical Marketing Plan Campaigns Not identified MES MES How should obsolete information be managed Process
3668 Marketing Management Tactical Marketing Plan Campaigns Not identified MES MES How should the publication of information be controlled Process
What advertising/promotional medium are commonly used? For each
medium, list the various vendors that are used by the marketing org that
3669 Marketing Management Tactical Marketing Plan Campaigns Not identified Marketing Online provide these medium. Process
What perspective of audience should be considered when organizing
3670 Marketing Management Tactical Marketing Plan Campaigns Not identified MES MES information Process
3671 Marketing Management Tactical Marketing Plan Campaigns Not identified Marketing Online What responses from the customer/prospect should be tracked by the system Process
3672 Marketing Management Tactical Marketing Plan Campaigns Not identified MES MES What type of information should be managed by the organization Process
Do you have security requirements on who can enter data for Inventory
3673 Materials Management not identified not identified Not identified ALL MM 16 Security Accuracy? (e.g. by company? by cost center?) Process
Do you have security reports on who can run Inventory Accuracy reports? (by
3674 Materials Management not identified not identified Not identified ALL MM 16 Security company, by cost center etc.) Setup, Process
3675 Materials Management not identified not identified Not identified ALL MM 16 Security Will there need to be terminal security for Inventory Accuracy? Setup
3676 Materials Management not identified not identified Not identified ALL MM 16 Security Do you run security reports on a regular basis for Inventory Accuracy? Process
3677 Materials Management not identified not identified Not identified ALL MM 16 Security Inventory Accuracy? Process
3678 Materials Management not identified not identified Not identified ALL MM 16 Security for Inventory Accuracy? Setup, Process
Do you review requirements for validation rules, allowing certain Inventory

3679 Materials Management not identified not identified Not identified ALL MM 16 Validation Accuracy accounts to be valid with only certain other values. Setup
Do you have security requirements on who can enter data for Material
3680 Materials Management not identified not identified Not identified Not module specific MM 13 Security Handling? (e.g. by company? by cost center?) Process
Do you have security reports on who can run Material Handling reports? (by
3681 Materials Management not identified not identified Not identified Not module specific MM 13 Security company, by cost center etc.) Setup, Process
3682 Materials Management not identified not identified Not identified Not module specific MM 13 Security Will there need to be terminal security for Material Handling? Setup
3683 Materials Management not identified not identified Not identified Not module specific MM 13 Security Do you run security reports on a regular basis for Material Handling? Process
3684 Materials Management not identified not identified Not identified Not module specific MM 13 Security Material Handling? Process
3685 Materials Management not identified not identified Not identified Not module specific MM 13 Security for Material Handling? Setup, Process
486152650.xlsx Page 95
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Do you review requirements for validation rules, allowing certain Material
3686 Materials Management not identified not identified Not identified Not module specific MM 13 Validation Handling accounts to be valid with only certain other values. Setup
3687 Materials Management Not identified Not identified Not identified Not module specific Policies How many plants are there in your organization? Process
3688 Materials Management Not identified Not identified Not identified Not module specific Policies Do you have inventory at Suppliers for outside processing? Process
How do you maintain your Material Handling data? Do you use receipt
3689 Materials Management Not identified Not identified Not identified Not module specific MM 13 Policies travelers, shop packets, etc. ? Process
3690 Materials Management Not identified Not identified Not identified Not module specific MM 13 Policies How do you audit your Material Handling data? Process
3691 Materials Management Not identified Not identified Not identified Not module specific MM 13 Policies Which operations/processes do you want to streamline for Material Handling? Process
3692 Materials Management Not identified Not identified Not identified Not module specific MM 13 Policies Which operations/processes do you want to eliminate for Material Handling? Process
Are there any time-intensive Material Handling operations/processes that
3693 Materials Management Not identified Not identified Not identified Not module specific MM 13 Policies need to be addressed? Process
3694 Materials Management Not identified Not identified Not identified ALL MM 16 Policies How do you maintain your Inventory Accuracy data? Process
3695 Materials Management Not identified Not identified Not identified INV Policies Do you conduct periodic cycle counts? Process
3696 Materials Management Not identified Not identified Not identified INV Policies Do you conduct periodic wall-to-wall physical inventories? Process
3697 Materials Management Not identified Not identified Not identified ALL MM 16 Policies How do you audit your Inventory Accuracy data? Process
Which operations/processes do you want to streamline for Inventory
3698 Materials Management Not identified Not identified Not identified ALL MM 16 Policies Accuracy? Process
Which operations/processes do you want to eliminate for Inventory
3699 Materials Management Not identified Not identified Not identified ALL MM 16 Policies Accuracy? Process
Are there any time-intensive Inventory Accuracy operations/processes that
3700 Materials Management Not identified Not identified Not identified ALL MM 16 Policies need to be addressed? Process
Do sase customers require capsulate order shipments? Is this managed by
3701 Materials Management Picking and Shipping Not Identified Not Identified OM, SE 2 Shipping the Pick List issue? Process
Do you keep statistics on outgoing quality? If so - please elaborate on setup
3702 Materials Management Picking and Shipping Not Identified Not Identified OM, SE 1 Quality and usage. Metric
3703 Materials Management Picking and Shipping Not Identified Not Identified OM, SE 2 Picking Do you pack multiple customer orders together? Please explain. Process
Do you pick based on carriers, departures, deliveries, customers, or ship
3704 Materials Management Picking and Shipping Not Identified Not Identified OM, SE 2 Picking to's? Process
Do you print packing slips? Are they global packing slips? Please explain and
3705 Materials Management Picking and Shipping Not Identified Not Identified OM, SE 2 Picking show an example. Process
Do you use containers for packing ordered items for customers? Do they
3706 Materials Management Picking and Shipping Not Identified Not Identified OM, SE 2 Picking require a seal? Process
3707 Materials Management Picking and Shipping Not Identified Not Identified OM, SE 2 Picking Do you use pick slip grouping? Process
3708 Materials Management Picking and Shipping Not Identified Not Identified OM, SE 2 Shipping If yes, how do you create the customer documentation? Process
3709 Materials Management Picking and Shipping Not Identified Not Identified OM, SE 1 Shipment Release Will you be having carriers validate trips stops for each delivery leg? Process
3710 Materials Management Picking and Shipping Not Identified Not Identified OM, SE 1 Shipment Release Will you be using the internet for validating customer deliveries? Process
Do you have a separate warehouse location (on and off the system) to
3711 Materials Management Picking and Shipping Pick and Stage Sales Orders Not identified INV, OM MMPICKSHIP 13 Shipping denote staged shipments? If yes, what document authorizes the transfer? Process
Do you pull finished goods for shipment based on the Pick List? If not, from
3712 Materials Management Picking and Shipping Pick and Stage Sales Orders Not Identified OM, SE 2 Shipping what document? Process
3713 Materials Management Picking and Shipping Pick and Stage Sales Orders Not Identified OM, SE 2 Shipping Do you stage shipments by carrier? by route? by Customer? Process
3714 Materials Management Picking and Shipping Print Sales Order Pick Lists Not identified INV, OM MMPICKSHIP 13 Shipping Are the Pick Lists printed from Open Sales Orders? Process
3715 Materials Management Picking and Shipping Print Sales Order Pick Lists Not Identified OM, SE 2 Picking Do you need the Pick List to print in the Shipping Department? Process
3716 Materials Management Picking and Shipping Print Sales Order Pick Lists Not Identified OM, SE 2 Picking Who issues the Pick List to the Warehouse? Process
3717 Materials Management Picking and Shipping Print Sales Order Pick Lists Not Identified OM, SE 20 Peak Statistics How many orders do you pick release on a peak day? Performance
Do you generate separate picklists for backordered product? If so please
3718 Materials Management Picking and Shipping Print Sales Order Pick Lists Not Identified OM, SE 20 Backorders elaborate on the setup and process. Process
Do you ever reprint pick lists? If so please elaborate on the setup and
3719 Materials Management Picking and Shipping Print Sales Order Pick Lists Not Identified OM, SE 1 Shipment Release process. Process
Do you specify the order in which eligible picking lines are released during
3720 Materials Management Picking and Shipping Print Sales Order Pick Lists Not Identified OM, SE 1 Shipment Release the pick release process? If so please elaborate on the setup and process. Process
How do you arrange an order on a shipping release or pick list? (location,
3721 Materials Management Picking and Shipping Print Sales Order Pick Lists Not Identified OM, SE 1 Shipment Release shipper, date, etc.). Setup
If applicable, what criteria do you use to group released picking lines onto a
3722 Materials Management Picking and Shipping Print Sales Order Pick Lists Not Identified OM, SE 1 Shipment Release pick slip? Process
If applicable, what sales order attributes are considered in prioritizing the

3723 Materials Management Picking and Shipping Print Sales Order Pick Lists Not Identified OM, SE 1 Shipment Release releasing of eligible picking lines? Ex. Order number, schedule date etc. Process
3724 Materials Management Picking and Shipping Print Sales Order Pick Lists Not Identified OM, SE 1 Shipment Release What is the average number of picking lines per order? Metric
3725 Materials Management Picking and Shipping Print Sales Order Pick Lists Not Identified OM, SE 1 Shipment Release What specific information do you require to print on a pick slip? Process
3726 Materials Management Picking and Shipping Print Sales Order Pick Lists Not Identified OM, SE 1 Shipment Release What triggers the release of orders for shipment? Process
3727 Materials Management Picking and Shipping Print Sales Order Pick Lists Not Identified OM, SE 1 Shipment Release What type of documents do you use when picking the shipments? Process
3728 Materials Management Picking and Shipping Ship Miscellaneous Shipments Not identified INV, OM MMPICKSHIP 18 Shipping Do you ship RMA replacement inventory to Customers? Process
3729 Materials Management Picking and Shipping Ship Miscellaneous Shipments Not Identified OM, SE 2 Shipping Do you ship inventory to other internal plants or sales offices? Process
3730 Materials Management Picking and Shipping Ship Miscellaneous Shipments Not Identified OM, SE 2 Shipping Do you ship inventory to Suppliers for outside processing? Process
3731 Materials Management Picking and Shipping Ship Miscellaneous Shipments Not Identified OM, SE 2 Shipping Do you ship Service repairs back to customers? Process
3732 Materials Management Picking and Shipping Ship Sales Orders Not identified INV, OM MMPICKSHIP 15 Shipping If yes, how do you create the customs documentation? Process
Do some customers require complete order shipments? Is this managed by
3733 Materials Management Picking and Shipping Ship Sales Orders Not identified INV, OM MMPICKSHIP 14 Shipping the Pick List issue? Process
486152650.xlsx Page 96
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Do you ship from multiple locations? If so please elaborate on setup and
3734 Materials Management Picking and Shipping Ship Sales Orders Not identified INV, OE 19 Order Taking processing. Setup
How is the shipping location determined? (i.e. by geography or product
3735 Materials Management Picking and Shipping Ship Sales Orders Not identified OE 19 Order Taking availability? Process
3736 Materials Management Picking and Shipping Ship Sales Orders Not identified OE 19 Order Taking How is a backorder placed? Please elaborate on setup and processing. Process
3737 Materials Management Picking and Shipping Ship Sales Orders Not identified OM 19 Peak Statistics How may shipments per month? Performance
Are orders taken by one business unit which are then shipped from another
3738 Materials Management Picking and Shipping Ship Sales Orders Not identified OE 19 Order Taking business unit? Process, Setup
Do you keep statistics on outgoing quality? If so - please elaborate on setup
3739 Materials Management Picking and Shipping Ship Sales Orders Not identified NS 20 Exception Handling and usage. Metric
If applicable, to what extent do you backorder shipments of a delivery at ship
3740 Materials Management Picking and Shipping Ship Sales Orders Not Identified OM, SE 20 Ship Confirmation confirm time? Process
If applicable, to what extent do you calculate weight of a delivery at ship
If applicable, to what extent do you calculate volume of a delivery at ship
If applicable, to what extent do you calculate percentage fill of a delivery at
3743 Materials Management Picking and Shipping Ship Sales Orders Not Identified OM, SE 20 Ship Confirmation ship confirm time? Process
Do you confirm shipments before or after goods leave the dock? Please
3744 Materials Management Picking and Shipping Ship Sales Orders Not Identified INV, OE 20 Ship Confirmation elaborate on how the process works. Process
3745 Materials Management Picking and Shipping Ship Sales Orders Not Identified OE 20 Peak Statistics How many backorders do you process on a peak day? Performance
3746 Materials Management Picking and Shipping Ship Sales Orders Not Identified INV, OE 21 Return Shipment Please describe how you ship replacement product? Process
Does the return shipment reference the original Sales Order? If so how is the
3747 Materials Management Picking and Shipping Ship Sales Orders Not Identified INV, OE 21 Return Shipment reference made? Process
Do you consolidate shipments in those locations? If so please elaborate on
3748 Materials Management Picking and Shipping Ship Sales Orders Not Identified OM, SE 1 Shipment Release the setup and process. Process
Do you have a shipping quality assurance function? If so - please elaborate
3749 Materials Management Picking and Shipping Ship Sales Orders Not Identified OM, SE 1 Quality on setup and usage. Metric
Do you have custom international shipping documents? If so - please

elaborate on setup and usage. Please provide SASE examples and identify
3750 Materials Management Picking and Shipping Ship Sales Orders Not Identified OM,SE,INV 1 Documents what information is required on international shipping documents. Process
Do you have special procedures for international shipments? If so please
3751 Materials Management Picking and Shipping Ship Sales Orders Not Identified OM, SE 1 Ship Confirmation describe the setup and processing. Process
Do you have specific locations for specific shipments? If so please elaborate
3752 Materials Management Picking and Shipping Ship Sales Orders Not Identified OM, SE 1 Shipment Release on the setup and process. Process
Do you measure confirmation to actual shipment? If so please describe the
3753 Materials Management Picking and Shipping Ship Sales Orders Not Identified OM, SE 1 Ship Confirmation setup and processing. Metric
Do you need under and over shipment tolerances? by Customer, by item, by
3754 Materials Management Picking and Shipping Ship Sales Orders Not Identified OM, SE 2 Shipping Customer-item? Process
Do you or your customers allow partial shipments? Or, do you ship
3755 Materials Management Picking and Shipping Ship Sales Orders Not Identified OM, SE 1 Shipment Release complete only? If so please elaborate on the setup and process. Setup
Do you record and batch update information about items picked and shipped
using external sources such as bar-code readers? If so please elaborate on
3756 Materials Management Picking and Shipping Ship Sales Orders Not Identified OM, SE 1 Ship Confirmation the process. Process
Do you ship containers of finished goods where the shipment of the container
3757 Materials Management Picking and Shipping Ship Sales Orders Not Identified OM, SE 2 Shipping fulfills multiple Sales Order lines? Process
3758 Materials Management Picking and Shipping Ship Sales Orders Not Identified OM, SE 2 Shipping Do you ship to other countries? Process
Does the Shipping Department enter the shipment on the system? If not,
3759 Materials Management Picking and Shipping Ship Sales Orders Not Identified OM, SE 2 Shipping what document is given to data entry? Process
Does your Company stage shipments? If so please describe the setup and
3760 Materials Management Picking and Shipping Ship Sales Orders Not Identified OM, SE 1 Ship Confirmation processing. Process
How do you default this information into shipment transactions or how would
3761 Materials Management Picking and Shipping Ship Sales Orders Not Identified OM, SE 1 Ship Confirmation you like it to default in? Metric
3762 Materials Management Picking and Shipping Ship Sales Orders Not Identified OM, SE 1 Ship Confirmation How many locations do you ship from? Metric
If applicable, to what extent do you backorder departures at ship confirm
3763 Materials Management Picking and Shipping Ship Sales Orders Not Identified OM, SE 1 Ship Confirmation time? Process
If applicable, to what extent do you calculate percentage fill of the departure
3764 Materials Management Picking and Shipping Ship Sales Orders Not Identified OM, SE 1 Ship Confirmation at ship confirm time? Process
If applicable, to what extent do you calculate volume of the departure at ship
If applicable, what specific information do you collect? Ex. Picked & shipped
3766 Materials Management Picking and Shipping Ship Sales Orders Not Identified OM, SE 1 Ship Confirmation quantities, freight charges etc. Process
If one warehouse does not have sufficient goods for the order, do you transfer
3767 Materials Management Picking and Shipping Ship Sales Orders Not Identified OM, SE 1 Shipment Release goods from other warehouses? Process
What information do you store to default into shipment transactions or what
information do you redundantly key into shipment transactions and would like
3768 Materials Management Picking and Shipping Ship Sales Orders Not Identified OM, SE 1 Ship Confirmation to default in? Ex. Item weight, as, etc. Metric
3769 Materials Management Picking and Shipping Ship Sales Orders Not Identified OM, SE 1 Ship Confirmation What specific information do you require to print on a pack slip? Process
When a shipment is within tolerance, do you want the Sales Order line to
3770 Materials Management Picking and Shipping Ship Sales Orders Not Identified OM, SE 2 Shipping close? Process
3771 Materials Management Picking and Shipping Ship Sales Orders Not Identified OM, SE 1 Ship Confirmation Who is informed of shipment confirmation? Process
3772 Materials Management Receiving and Inspection Manage Inspect Goods Prevent Purchase Item Shortages PO MMRECEIPTS 5 Receiving What is the process for shortages to items received? Process
3773 Materials Management Receiving and Inspection Manage Inspect Goods not identified PO MMRECEIPTS 4 Receiving What is the process for processing non-compliant material? Process
486152650.xlsx Page 97
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Do you base your inspection on a Quality collection plan that may have
3774 Materials Management Receiving and Inspection Manage Inspect Goods Not identified PO, Quality Inspection certified suppliers? Process
3775 Materials Management Receiving and Inspection Manage Inspect Goods Not identified BIS Inspection Do you monitor the quality performance of your Suppliers? Process
When supplier inventory fails inspection, who initiates the Return to Vendor
3776 Materials Management Receiving and Inspection Manage Inspect Goods Not identified PO Inspection transaction? Process
If not returned to vendor, do you move the material into a MRB location for
3777 Materials Management Receiving and Inspection Manage Inspect Goods Not identified PO Inspection further review? Process
3778 Materials Management Receiving and Inspection Manage Inspect Goods Not identified PO Inspection How is material approved to use in the MRB location? Process
Do you have a formal Material Review Board for Returned Goods
Disposition? If so - please describe how the Review Board processes returns
3779 Materials Management Receiving and Inspection Manage Inspect Goods Inspect Returned Product INV 21 RMA disposition. Process
Do you track the 'Country of Origin' for the items you have received while in
your materials management/inventory system? If so, please describe your
3780 Materials Management Receiving and Inspection Manage Receive Goods not identified PO MMRECEIPTS 4 Multi-Org tracking process. Setup
Do you produce reports by item and/or supplier on the 'Country of Origin' for
items received, stocked, or being used in production? If so, please describe
3781 Materials Management Receiving and Inspection Manage Receive Goods not identified PO MMRECEIPTS 4 Multi-Org your reporting process. Process
3782 Materials Management Receiving and Inspection Manage Receive Goods Receive Supplier Material PO MMRECEIPTS 5 Receiving What is the process to receive production material items? Process
3783 Materials Management Receiving and Inspection Manage Receive Goods Receive Supplier Material PO MMRECEIPTS 5 Receiving What is the process to receive expenses items? Process
3784 Materials Management Receiving and Inspection Manage Receive Goods Receive Supplier Material PO MMRECEIPTS 5 Receiving Are all items received against PO's? If not, what items are not and why? Process
Receive Material from Other Do you order and receive items from other organizations/businesses (Inter-
3785 Materials Management Receiving and Inspection Manage Receive Goods Buildings OE, PO MMRECEIPTS 5 Receiving Company)? Setup, Process
3786 Materials Management Receiving and Inspection Manage Receive Goods Accept or Reject Deliveries PO, QA MMRECEIPTS 5 Receiving How do you manage items received that are rejected? Setup, Process
3787 Materials Management Receiving and Inspection Manage Receive Goods Receive Customer Returns INV 21 RMA How do you receive product into your plant? Process
Do you receive returns to a Repair Center? If so - please describe the
3788 Materials Management Receiving and Inspection Manage Receive Goods Receive Customer Returns INV 21 RMA process. Process
3789 Materials Management Receiving and Inspection Manage Receive Goods Receive Customer Returns NS 21 RMA Do you receive returns to a 3rd party? if so - please describe the process. Process
3790 Materials Management Receiving and Inspection Manage Received Goods Not identified PO MMRCVGINSP 2 Receiving How are items received? Process
Do you require documentation (i.e., Purchase Order or Return Material
3791 Materials Management Receiving and Inspection Manage Received Goods Not identified PO Receiving Authorization) before an item can be received? Process
3792 Materials Management Receiving and Inspection Manage Received Goods Not identified PO Receiving Are items received directly into inventory? Process
3793 Materials Management Receiving and Inspection Manage Received Goods Not identified INV, PO MMRCVGINSP 2 Receiving If not, do you inspect items at receiving? Process
3794 Materials Management Receiving and Inspection Manage Received Goods Not identified INV, PO MMRCVGINSP 3 Receiving How are items selected for inspection?
3795 Materials Management Receiving and Inspection Manage Received Goods Not identified INV, PO Receiving Do Requestors receive their own materials via Self-Service Purchasing?
3796 Materials Management Receiving and Inspection Manage Received Goods Not identified INV, PO MMRCVGINSP 6 Receiving How are expensed items delivered to the requester? Process
Do you want to prevent receivers from seeing the quantity ordered or quantity
3797 Materials Management Receiving and Inspection Manage Received Goods Not identified INV, PO MMRCVGINSP 4 Receiving remaining to receive (blind receiving)? Process
3798 Materials Management Receiving and Inspection Manage Received Goods Not identified INV, PO MMRCVGINSP 2 Receiving Do you receive substitute items? Process
How are the appropriate people notified when material is received that will
3799 Materials Management Receiving and Inspection Manage Received Goods Not identified INV, PO Receiving relieve a shortage? Process
3800 Materials Management Receiving and Inspection Manage Received Goods Not identified INV, PO MMRCVGINSP 2 Receiving Do you use a receipt amount or dollar amount tolerance? Setup
3801 Materials Management Receiving and Inspection Manage Received Goods Not identified INV, PO Receiving Do you perform (virtual) receipts of Drop Ship items? Process
3802 Materials Management Receiving and Inspection Manage Received Goods Not identified INV, PO Receiving If yes, then what document or event drives the receiving transaction? Process
3803 Materials Management Receiving and Inspection Manage Received Goods Not identified AP, GL, PO MMRCVGINSP 2 Receiving Do you accrue your receipts to the General Ledger? Process
3804 Materials Management Transportation Planning Communicate Plan Not identified INV, OM Transportation How is the Transportation Plan communicated internally? Process
Does the Transportation Plan effect available to promise dates to
3805 Materials Management Transportation Planning Communicate Plan Not identified INV, OM Transportation customers? Process
3806 Materials Management Transportation Planning Communicate Plan Not identified OM, INV Transportation Is the Transportation Plan generated off the system?
3807 Materials Management Transportation Planning Create Transportation Plan Not identified OM Transportation Is a delivery schedule integral with your current business software? Setup
3808 Materials Management Transportation Planning Create Transportation Plan Not identified OM 744 22 Transportation Do you plan production based on Departures? Process
3809 Materials Management Transportation Planning Create Transportation Plan Not identified OM 744 22 Transportation How do you generate shipping schedules? Process
3810 Materials Management Transportation Planning Create Transportation Plan Not identified OM 744 22 Transportation Are they based on customer due date? Process
3811 Materials Management Transportation Planning Create Transportation Plan Not identified OM 744 22 Transportation Are they based on shipment to regional areas? Process
3812 Materials Management Transportation Planning Create Transportation Plan Not identified NS 744 22 Transportation Are they based on transportation availability? Process
3813 Materials Management Transportation Planning Create Transportation Plan Not identified INV, OM 744 22 Transportation Are they based on inventory needs at your regional sites? Process
Does the Transportation Plan include Sales Order Shipments and Service
3814 Materials Management Transportation Planning Create Transportation Plan Not identified INV, OM Transportation Repairs and RMA shipments? Process
3815 Materials Management Transportation Planning Create Transportation Plan Not identified INV, OM Transportation Do you need a Transportation Calendar by customer, by supplier, by carrier? Process
3816 Materials Management Transportation Planning Manage Carriers Not identified INV, OM Transportation How do you manage your carriers? Process
3817 Materials Management Transportation Planning Manage Carriers Not identified INV, OM Transportation Do you wish to tender a load with a carrier via the Internet? Process
3818 Materials Management Transportation Planning Manage Carriers Not identified INV, OM Transportation Do you need volume and weight information when tendering a load? Process
3819 Materials Management Transportation Planning Manage Carriers Not identified INV, OM Transportation Do you wish to receive quotes for loads via the Internet? Process
Do you wish to record freight charges onto the Sales Orders at the time of
3820 Materials Management Transportation Planning Manage Carriers Not identified INV, OM Transportation shipment? Process
Do you manage international shipments or does your carrier provide that
3821 Materials Management Transportation Planning Manage Carriers Not identified INV, OM Transportation service? Process
Do you confirm shipments before or after goods leave the dock? Please
3822 Materials Management Transportation Planning Not Identified Not Identified OM, SE 1 Ship Confirmation elaborate on how the process works. Process
Do you currently have direct shipping access to a UPS portal? Do you use
3823 Materials Management Transportation Planning Not Identified Not Identified OM,SE, Web 1 Shipping any other carrier direct connects? Setup
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3824 Materials Management Transportation Planning Not Identified Not Identified OM,SE 1 Shipping Do you manage activity at shipment stops or customer delivery stops? Setup
3825 Materials Management Transportation Planning Not Identified Not Identified OM,SE 1 Shipping Do you need to provide visibility to Freight Costs Vs Freight Charges Setup
3826 Materials Management Transportation Planning Not Identified Not Identified OM,SE 1 Shipping Do you sequence Deliveries or loads within a Trip? Setup
3827 Materials Management Transportation Planning Ship Sales Orders Not Identified OM, SE 1 Ship Confirmation How many shipments do you confirm each day? Metric
If applicable, to what extent do you calculate weight of the departure at ship
3828 Materials Management Transportation Planning Ship Sales Orders Not Identified OM, SE 1 Ship Confirmation confirm time? Process
To what extent do you capture delivery line details at ship confirm time? Ex.
3829 Materials Management Transportation Planning Ship Sales Orders Not Identified OM, SE 1 Shipping Item serial number, shipped quantities, etc. Process
3830 Materials Management Transportation Planning Ship Sales Orders Not Identified OM, SE 1 Ship Confirmation Who confirms the shipments? Process
3831 Materials Management Warehouse Management Issue Material Not identified INV Issues Do you issue materials to non-production jobs? Process
3832 Materials Management Warehouse Management Issue Material Not identified INV, WIP Issues Do you issue materials to a Discrete Work Order using a pick list? Process
3833 Materials Management Warehouse Management Issue Material Not identified INV, WIP Issues Do you issue materials to a Repetitive Line using a pick list? Process
3834 Materials Management Warehouse Management Issue Material Not identified INV, WIP Issues Do you issue materials to a Flow Line using a pick list? Process
3835 Materials Management Warehouse Management Issue Material Not identified INV, WIP Issues How do you manage unplanned issues? Process
3836 Materials Management Warehouse Management Issue Material Not identified INV, WIP Issues How do you handle materials returned from work orders? Process
3837 Materials Management Warehouse Management Issue Material Not identified INV Shortages How do you manage shortages? Process
3838 Materials Management Warehouse Management Issue Material Not identified INV Shortages Do you hold daily Shortage meetings? Process
3839 Materials Management Warehouse Management Manage Inventory Not identified INV Stock Adjustments How are the need for stock adjustments identified? Process
3840 Materials Management Warehouse Management Manage Inventory Not identified INV Stock Adjustments Are the causes for the stock adjustment researched? Process
3841 Materials Management Warehouse Management Manage Inventory Not identified INV Stock Adjustments Do you use a Miscellaneous transaction to adjust the inventory? Process
3842 Materials Management Warehouse Management Manage Inventory Not identified INV Stock Adjustments Do you have security on who can perform a Miscellaneous transaction? Process
Can you break out your miscellaneous transactions from more standard
3843 Materials Management Warehouse Management Manage Inventory Not identified INV MM 13 Stock Adjustments transaction processing? Metric
Are miscellaneous transactions costing more than standard material
3844 Materials Management Warehouse Management Manage Inventory Not identified COST, INV MM 13 Stock Adjustments transactions? Metric
3845 Materials Management Warehouse Management Manage Inventory Not identified INV MM 13 Stock Adjustments Are you running your business with reliance on miscellaneous transactions? Process
3846 Materials Management Warehouse Management Manage Inventory Not identified COST, INV MM 13 Stock Adjustments Do you adjust inventory using miscellaneous transactions? Process
3847 Materials Management Warehouse Management Manage Inventory Not identified INV MM 13 Stock Adjustments How many miscellaneous transactions do you perform in a week? Metric
3848 Materials Management Warehouse Management Manage Inventory Not identified INV Obsolete Materials How are Obsolete Materials identified? Process
Are Obsolete or Discrepant materials moved into a segregated area of the
3849 Materials Management Warehouse Management Manage Inventory Not identified INV Obsolete Materials Warehouse? Process
3850 Materials Management Warehouse Management Manage Inventory Not identified INV Obsolete Materials What is the procedure to write-off Obsolete and Discrepant materials? Process
3851 Materials Management Warehouse Management Manage Inventory Not identified INV Obsolete Materials Do you track items by revision ? Process
3852 Materials Management Warehouse Management Manage Inventory Not identified INV Manage Items Do you group and track items by lot? Why and how? Process
3853 Materials Management Warehouse Management Manage Inventory Not identified INV Manage Items Do use serial numbers to track items? Process
3854 Materials Management Warehouse Management Manage Inventory Not identified INV Manage Items If yes, then when are serial numbers assigned (at receipt, at shipment)? Process
Are you able to view all transactions associated with a given revision, serial
3855 Materials Management Warehouse Management Manage Inventory Not identified INV Manage Items number and/or lot? Process
3856 Materials Management Warehouse Management Manage Inventory Not identified INV Manage Items Do you reserve inventory for projects? Process
If yes, then how do you prevent this inventory from being consumed
3857 Materials Management Warehouse Management Manage Inventory Not identified INV Manage Items elsewhere? Process
3858 Materials Management Warehouse Management Manage Inventory Not identified INV Manage Items How are the appropriate people notified when material shortages occur? Process
MMWAREMGM
3859 Materials Management Warehouse Management Manage Inventory Not identified INV T 16 Accuracy Programs How do you measure inventory accuracy? Process
MMWAREMGM Do you use ABC Classifications? What criteria do you use to derive ABC
3860 Materials Management Warehouse Management Manage Inventory Not identified INV T 16 Cycle Count Process values? Process
MMWAREMGM
3861 Materials Management Warehouse Management Manage Inventory Not identified INV T 16 Cycle Count Process Who is responsible for Cycle Counts? Process
3862 Materials Management Warehouse Management Manage Inventory Not identified INV Cycle Count Process How often do you count all your items in any given inventory location?
MMWAREMGM
3863 Materials Management Warehouse Management Manage Inventory Not identified INV T 16 Cycle Count Process How do you group material to count? Do you group by inventory location? Process
MMWAREMGM
3864 Materials Management Warehouse Management Manage Inventory Not identified INV T 16 Cycle Count Process Do you do automatic cycle counts for items that show "zero" on hand? Process
MMWAREMGM Do you cycle count while inventory is being transacted for other business
3865 Materials Management Warehouse Management Manage Inventory Not identified INV T 16 Cycle Count Process purposes? Process
3866 Materials Management Warehouse Management Manage Inventory Not identified INV Cycle Count Process Do you enter blind counts? Process
MMWAREMGM Once inventory accuracy problems are identified, how do you modify
3867 Materials Management Warehouse Management Manage Inventory Not identified INV T 17 Cycle Count Process procedures that caused the inaccuracy? Process
MMWAREMGM Do you allow inventory adjustments independent of cycle counts and
3868 Materials Management Warehouse Management Manage Inventory Not identified INV T 16 Cycle Count Process physicals? Process
MMWAREMGM
3869 Materials Management Warehouse Management Manage Inventory Not identified INV T 16 Cycle Count Process Who is allowed to do inventory adjustments? Process
MMWAREMGM
3870 Materials Management Warehouse Management Manage Inventory Not identified NS T 16 Cycle Count Process Do adjustments need management approval? Process
MMWAREMGM Do you need management sign-off for adjustments beyond a certain dollar
3871 Materials Management Warehouse Management Manage Inventory Not identified INV T 16 Cycle Count Process value? Process
MMWAREMGM
3872 Materials Management Warehouse Management Manage Inventory Not identified INV T 16 Cycle Count Process Is there a tolerance level for physical inventory? Setup
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MMWAREMGM
3873 Materials Management Warehouse Management Manage Inventory Not identified INV T 16 Cycle Count Process What are your Inventory tolerances? Metric
MMWAREMGM
3874 Materials Management Warehouse Management Manage Inventory Not identified INV T 16 Cycle Count Process Do you require recounts on out of tolerance parts? Process
MMWAREMGM
3875 Materials Management Warehouse Management Manage Inventory Not identified INV T 16 Cycle Count Process Do you research inventory variances? Process
Do you update you procedures once transaction errors that led to Inventory
3876 Materials Management Warehouse Management Manage Inventory Not identified INV Cycle Count Process inaccuracy are identified? Retrain? Process
MMWAREMGM
3877 Materials Management Warehouse Management Manage Inventory Not identified INV T 16 Physical Inventory How often do you take physical inventories? Process
MMWAREMGM
3878 Materials Management Warehouse Management Manage Inventory Not identified INV T 16 Physical Inventory Do you shut down production for wall-to-wall physicals? Process
MMWAREMGM
3879 Materials Management Warehouse Management Manage Inventory Not identified INV T 16 Physical Inventory Do you have a separate Physical Inventory database? Process
MMWAREMGM
3880 Materials Management Warehouse Management Manage Inventory Not identified INV T 16 Physical Inventory Do you freeze Inventory? Process
MMWAREMGM
3881 Materials Management Warehouse Management Manage Inventory Not identified INV T 16 Physical Inventory Do you create Inventory tags? Process
MMWAREMGM
3882 Materials Management Warehouse Management Manage Inventory Not identified INV T 16 Physical Inventory How long does a wall-to-wall physical take? Process
3883 Materials Management Warehouse Management Manage Inventory Not identified INV Physical Inventory Do you enter blind counts? Process
MMWAREMGM
3884 Materials Management Warehouse Management Manage Inventory Not identified INV T 16 Physical Inventory Do you actually count components in WIP or just value the location? Metric
MMWAREMGM
3885 Materials Management Warehouse Management Manage Inventory Not identified INV T 16 Physical Inventory Do you reconcile transaction logs on a regular basis? Performance
MMWAREMGM
3886 Materials Management Warehouse Management Manage Inventory Not identified INV T 16 Physical Inventory Is inventory accuracy a part of group and individual performance ratings? Performance
MMWAREMGM Is there an incentive system for maintaining or improving the inventory
3887 Materials Management Warehouse Management Manage Inventory Not identified INV T 16 Physical Inventory accuracy goals? Performance
MMWAREMGM
3888 Materials Management Warehouse Management Manage Inventory Not identified INV T 16 Physical Inventory What is the overall accuracy goal? Performance
MMWAREMGM
3889 Materials Management Warehouse Management Manage Inventory Not identified INV T 16 Physical Inventory When was your last inventory accuracy measurement? Performance
MMWAREMGM
3890 Materials Management Warehouse Management Manage Inventory Not identified INV T 16 Physical Inventory How often is production stopped due to shortages? Performance
MMWAREMGM
3891 Materials Management Warehouse Management Manage Inventory Not identified INV T 16 Physical Inventory How many parts are on a daily shortage list? Performance
MMWAREMGM
3892 Materials Management Warehouse Management Manage Inventory Not identified INV T 16 Physical Inventory What is the accuracy by inventory location and/ or by ABC class? Performance
3893 Materials Management Warehouse Management Manage Inventory Define Units of Measure AR, GL, OE 6 Sales What are the units of measure you use when you order items? Setup, Process
3894 Materials Management Warehouse Management Manage Scrap Material Not identified INV Scrap How do you manage scrap materials from the Warehouse? Process
3895 Materials Management Warehouse Management Manage Scrap Material Not identified INV, WIP Scrap How do you manage scrap materials from a work order? Process
3896 Materials Management Warehouse Management Manage Scrap Material Not identified INV, WIP Scrap Does Cost Accounting need to approve scrap materials? Process
Are all warehouses the responsibility of the Materials group (or does Sales
3897 Materials Management Warehouse Management Not Identified Not Identified OM,SE,INV 2 Whse Mgmt own FGI, or Quality Control own increasing Inspection)? Setup
3898 Materials Management Warehouse Management Not Identified Not Identified OM,SE,INV 2 Whse Mgmt Do you drop ship from your Suppliers? How? Setup
3899 Materials Management Warehouse Management Not Identified Not Identified OM,SE,INV 2 Whse Mgmt Do you manage Consigned Inventories? Setup
Do you supply material from one plant/warehouse to another? How? How is
3900 Materials Management Warehouse Management Not Identified Not Identified OM,SE,INV 2 Whse Mgmt this material accounted for? Setup
3901 Materials Management Warehouse Management Not Identified Not Identified OM, INV 2 Whse Mgmt How are picking discrepancies managed? Process
3902 Materials Management Warehouse Management Not Identified Not Identified OM, INV 2 Whse Mgmt How is Put Away location communicated for receiving items? Process
3903 Materials Management Warehouse Management Not Identified Not Identified OM, INV 2 Whse Mgmt How is Put Away location determined for warehouse items? Process
3904 Materials Management Warehouse Management Not Identified Not Identified OM,SE,INV 2 Whse Mgmt How many warehouses are there ? Setup
3905 Materials Management Warehouse Management Put Away Goods Not identified INV, OM Warehouse Mgmt. Do you use Row/Aisle/Bin Locators in your Warehouse? Process
3906 Materials Management Warehouse Management Put Away Goods Not identified INV, OM Warehouse Mgmt. How is Put Away location determined? Process
3907 Materials Management Warehouse Management Put Away Goods Not identified INV, OM Warehouse Mgmt. How are discrepancies managed? Process
3908 Materials Management Warehouse Management Receive to Inventory Not identified INV Replenishment What are the methods of replenishment used in your Warehouse?
3909 Materials Management Warehouse Management Receive to Inventory Not identified INV Replenishment Do you use MRP to trigger material replenishment ?
3910 Materials Management Warehouse Management Receive to Inventory Not identified INV Replenishment If yes, describe the replenishment process(es).
3911 Materials Management Warehouse Management Receive to Inventory Not identified INV Replenishment Do you use min - max to trigger material replenishment ?
3912 Materials Management Warehouse Management Receive to Inventory Not identified INV Replenishment If yes, describe the replenishment process(es). Process
3913 Materials Management Warehouse Management Receive to Inventory Not identified INV Replenishment Do you use Reorder Point to trigger material replenishment? Process
3914 Materials Management Warehouse Management Receive to Inventory Not identified INV Replenishment If yes, describe the replenishment process(es). Process
3915 Materials Management Warehouse Management Receive to Inventory Not identified INV Replenishment Do you use Replenishment Count to trigger material replenishment ?
3916 Materials Management Warehouse Management Receive to Inventory Not identified INV Replenishment If yes, describe the replenishment process(es).
3917 Materials Management Warehouse Management Receive to Inventory Not identified INV Replenishment Do you use Kanbans to trigger material replenishment? Process
How do you determine the number of units replenished by a single Kanban

3918 Materials Management Warehouse Management Receive to Inventory Not identified INV Replenishment (i.e., Kanban size) Vs the number of Kanban cards per item? Process
Is the total number of units (Kanban size times number of Kanban cards)
3919 Materials Management Warehouse Management Receive to Inventory Not identified INV, PLANNING Replenishment based on a forecast? Process
Is replenishment lead time a factor in this determining Kanban size and
3920 Materials Management Warehouse Management Receive to Inventory Not identified INV Replenishment number of Kanban cards? Process
3921 Materials Management Warehouse Management Receive to Inventory Not identified INV Replenishment How do you create and print Kanban cards? Process
3922 Materials Management Warehouse Management Receive to Inventory Not identified ENG, INV Replenishment How do you implement ECN changes for Kanban controlled items? Process
3923 Materials Management Warehouse Management Receive to Inventory Not identified INV Replenishment How do you cancel Kanban cards? Process
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3924 Materials Management Warehouse Management Receive to Inventory Not identified INV, PO Replenishment Is any Kanban replenishment sourced directly from a supplier? Process
If yes, then how do you determine which purchasing document (Purchase

Requisition; Purchase Order/ Line Item) is associated with a given Kanban
3925 Materials Management Warehouse Management Receive to Inventory Not identified INV, PO Replenishment card? Process
3926 Materials Management Warehouse Management Receive to Inventory Not identified INV, PO Replenishment How do you determine the status of that purchasing document? Process
Is any Kanban replenishment sourced from a production department or line
3927 Materials Management Warehouse Management Receive to Inventory Not identified INV, WIP Replenishment in your facility? Process
If yes, then are these items manufactured in a Discrete, Repetitive, or Flow
3928 Materials Management Warehouse Management Receive to Inventory Not identified INV, WIP Replenishment environment? Process
How do you determine which manufacturing document (work order, repetitive
3929 Materials Management Warehouse Management Receive to Inventory Not identified INV, WIP Replenishment or flow schedule) is associated with a given Kanban? Process
How do you determine the status of that manufacturing document (released,
3930 Materials Management Warehouse Management Receive to Inventory Not identified INV, WIP Replenishment complete)? Process
Is any Kanban replenishment sourced from a stockroom or warehouse within
3931 Materials Management Warehouse Management Receive to Inventory Not identified INV Replenishment your division? Process
3932 Materials Management Warehouse Management Receive to Inventory Not identified INV Replenishment If yes, then what document is generated to drive that replenishment? Process
3933 Materials Management Warehouse Management Receive to Inventory Not identified INV Replenishment How do you determine which document is associated with a given Kanban? Process
3934 Materials Management Warehouse Management Receive to Inventory Not identified INV Replenishment How do you determine the status of that document? Process
Is any Kanban replenishment sourced from a stockroom or warehouse in a
3935 Materials Management Warehouse Management Receive to Inventory Not identified INV Replenishment different division in your company? Process
3936 Materials Management Warehouse Management Receive to Inventory Not identified INV Replenishment If yes, then what document is generated to facilitate that replenishment? Process
3937 Operations Shop Floor Execution Perform Work Center Operations Rework Rejects WIP 21 Rework Who is responsible for rework in Production? Process
3938 Operations Shop Floor Execution Perform Work Center Operations Rework Rejects INV, WIP 21 Rework How do you account for scrap due to rework? Metric
Does rework impact standard production capacity? If so - please describe
3939 Operations Shop Floor Execution Perform Work Center Operations Rework Rejects INV, WIP 21 Rework how. Process
Do you use Available to Promise for scheduling work in process? Do you use
3940 Operations Shop Floor Resource and Scheduling not identified Not identified WIP 924 12 Production Type capacity availability to schedule? Process
3941 Operations Shop Floor Resource and Scheduling not identified Not identified WIP 924 12 Maintenance How do you maintain your Work In Process data? Process
3942 Operations Shop Floor Resource and Scheduling not identified Not identified WIP 924 12 Maintenance How do you audit your Work In Process data? Process
3943 Operations Shop Floor Resource and Scheduling not identified Not identified WIP 924 12 Other Which operations/processes do you want to streamline for Work In Process? Process
3944 Operations Shop Floor Resource and Scheduling not identified Not identified WIP 924 12 Other Which operations/processes do you want to eliminate for Work In Process? Process
Are there any time-intensive Work In Process operations/processes that need
3945 Operations Shop Floor Resource and Scheduling not identified Not identified WIP 924 12 Other to be addressed? Process
3946 Operations Shop Floor Resource and Scheduling not identified Not identified WIP 924 12 Period Close How do you close an accounting period for Work In Process? Process
Is the schedule to close an accounting period for Work In Process
3947 Operations Shop Floor Resource and Scheduling not identified Not identified WIP 924 12 Period Close documented? Process
3948 Operations Shop Floor Resource and Scheduling not identified Not identified WIP 924 12 Period Close How long does it take to close an accounting period for Work In Process? Process
3949 Operations Shop Floor Resource and Scheduling not identified Not identified WIP 924 12 Period Close How long should it take to close an accounting period for Work In Process? Process
Is closing an accounting period for Work In Process a hard close or a soft
3950 Operations Shop Floor Resource and Scheduling not identified Not identified WIP 924 12 Period Close close? Process
3951 Operations Shop Floor Resource and Scheduling not identified Not identified WIP 924 12 Period Close How are adjustments to closed periods for Work In Process handled? Process
3952 Operations Shop Floor Resource and Scheduling not identified Not identified WIP 924 12 Period Open How do you open an accounting period for Work In Process? Process
Is the schedule to open an accounting period for Work In Process
3953 Operations Shop Floor Resource and Scheduling not identified Not identified WIP 924 12 Period Open documented? Process
3954 Operations Shop Floor Resource and Scheduling not identified Not identified WIP 924 12 Period Open How long does it take to open an accounting period for Work In Process? Process
3955 Operations Shop Floor Resource and Scheduling not identified Not identified WIP 924 12 Period Open Work In Process? Process
3956 Operations Shop Floor Resource and Scheduling not identified Not identified WIP 924 12 Period Open/Close Work In Process? Process
3957 Operations Shop Floor Resource and Scheduling not identified Not identified WIP 924 12 Period Open/Close for Work In Process? Process
3958 Operations Shop Floor Resource and Scheduling not identified Not identified WIP 924 12 Reporting What business performance statistics do you monitor for Work In Process? Process
What are your Work In Process reporting requirements with respect to
3959 Operations Shop Floor Resource and Scheduling not identified Not identified WIP 924 12 Reporting functional vs. foreign currencies? Setup, Process
What are your Work In Process reporting requirements with respect to
3960 Operations Shop Floor Resource and Scheduling not identified Not identified WIP 924 12 Reporting summary or detail formats? Obtain report listing. Setup, Process
What reports do you currently generate to meet your Work In Process
3961 Operations Shop Floor Resource and Scheduling not identified Not identified WIP 924 12 Reporting manual), user, frequency, number of copies. Setup, Process
Is there any Work In Process reporting requirement that your current set of
3962 Operations Shop Floor Resource and Scheduling not identified Not identified WIP 924 12 Reporting reports does not meet? Setup
Are Work In Process reports standard across multiple Sets of Books, for
3963 Operations Shop Floor Resource and Scheduling not identified Not identified WIP 924 12 Reporting example, subsidiaries? Setup
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Are Work In Process reports standard across multiple levels within a Set of
3964 Operations Shop Floor Resource and Scheduling not identified Not identified WIP 924 12 Reporting Books, i e., divisions? Setup
What account codes and/or descriptions are required on Work In Process
3965 Operations Shop Floor Resource and Scheduling not identified Not identified WIP 924 12 Reporting reports? Setup
Do you provide a "key" of content/information somewhere on the Work In
3966 Operations Shop Floor Resource and Scheduling not identified Not identified WIP 924 12 Reporting Process report? Setup
What Work In Process reports are grouped together on a regular basis and
3967 Operations Shop Floor Resource and Scheduling not identified Not identified WIP 924 12 Reporting printed in one print run? Setup, Process
3968 Operations Shop Floor Resource and Scheduling not identified Not identified WIP 924 12 Reporting Who receives a copy of the Work In Process reports? Process
What is the criteria for determining who should receive a copy of any Work In
3969 Operations Shop Floor Resource and Scheduling not identified Not identified WIP 924 12 Reporting Process report? Process
3970 Operations Shop Floor Resource and Scheduling not identified Not identified WIP 924 12 Reporting How do you update a Work In Process report’s distribution list? Process
Is the process to update a Work In Process report’s distribution list
3971 Operations Shop Floor Resource and Scheduling not identified Not identified WIP 924 12 Reporting documented? Process
3972 Operations Shop Floor Resource and Scheduling not identified Not identified WIP 924 12 Reporting How long does it take to update a Work In Process report’s distribution list? Process
3973 Operations Shop Floor Resource and Scheduling not identified Not identified WIP 924 12 Reporting How long should it take to update a Work In Process report’s distribution list? Process
Who performs the tasks associated with updating a Work In Process report’s
3974 Operations Shop Floor Resource and Scheduling not identified Not identified WIP 924 12 Reporting distribution list? Process
3975 Operations Shop Floor Resource and Scheduling not identified Not identified WIP 924 12 Reporting location printing for Work In Process reports? Setup, Process
Do some of these Work In Process reports belong in report sets? Always
3976 Operations Shop Floor Resource and Scheduling not identified Not identified WIP 924 12 Reporting being run together? Setup
Process,
3977 Operations Shop Floor Resource and Scheduling not identified Not identified WIP 924 12 Reporting Do the separate business units run their own Work In Process reports? Performance
What type of printers do you run Work In Process reports (including checks,
3978 Operations Shop Floor Resource and Scheduling not identified Not identified WIP 924 12 Reporting purchase orders etc.) on? Where are they located? Setup, Performance
3979 Operations Shop Floor Resource and Scheduling not identified Not identified WIP 924 12 Reporting Do you run Work In Process reports for different companies or cost centers? Process
Do you have security requirements on who can enter data for Work In
3980 Operations Shop Floor Resource and Scheduling not identified Not identified WIP 924 12 Security Process? (e.g. by company? by cost center?) Process
Do you have security reports on who can run Work In Process reports? (by
3981 Operations Shop Floor Resource and Scheduling not identified Not identified WIP 924 12 Security company, by cost center etc.) Setup, Process
3982 Operations Shop Floor Resource and Scheduling not identified Not identified WIP 924 12 Security Will there need to be terminal security for Work In Process? Setup
3983 Operations Shop Floor Resource and Scheduling not identified Not identified WIP 924 12 Security Do you run security reports on a regular basis for Work In Process? Process
3984 Operations Shop Floor Resource and Scheduling not identified Not identified WIP 924 12 Security Work In Process? Process
3985 Operations Shop Floor Resource and Scheduling not identified Not identified WIP 924 12 Security for Work In Process? Setup, Process
Do you review requirements for validation rules, allowing certain Work In
3986 Operations Shop Floor Resource and Scheduling not identified Not identified WIP 924 12 Validation Process accounts to be valid with only certain other values. Setup
3987 Operations Shop Floor Resource and Scheduling not identified Not identified WIP 924 12 Non-standard Workorders Describe the process for manufacturing rework? Process
3988 Operations Shop Floor Resource and Scheduling not identified Not identified INV, WIP 924 12 Non-standard Workorders Describe the process for storing distribution rework? Process
3989 Operations Shop Floor Resource and Scheduling not identified Not identified INV, OE, WIP 924 12 Non-standard Workorders Do you repair customer products? Process
3990 Operations Shop Floor Resource and Scheduling not identified Not identified INV, OE, WIP 924 12 Non-standard Workorders Do you perform product upgrades? Process
3991 Operations Shop Floor Resource and Scheduling not identified Not identified WIP 924 12 Non-standard Workorders How do you schedule these types of non-standard jobs? Process
3992 Operations Shop Floor Resource and Scheduling not identified Not identified COST, WIP 924 12 Non-standard Workorders Do you tie non-standard jobs to specific expense accounts? Setup
3993 Operations Shop Floor Resource and Scheduling not identified Not identified WIP 924 12 Non-standard Workorders Do you tie non-standard to internal or external accounts for processing? Setup
3994 Operations Shop Floor Resource and Scheduling not identified Not identified INV, WIP 924 12 Non-standard Workorders Do you perform tear-down operations? Process
3995 Operations Shop Floor Resource and Scheduling not identified Not identified INV, WIP 924 12 Non-standard Workorders Where do you source spare parts for non-standard jobs? Setup
3996 Operations Shop Floor Resource and Scheduling not identified Not identified INV, WIP 924 12 Non-standard Workorders Do you allocate material prior to releasing a work order for production ? Process
3997 Operations Shop Floor Resource and Scheduling not identified Not identified WIP 924 12 Production Type Do you manufacture on a repetitive basis? Setup
3998 Operations Shop Floor Resource and Scheduling not identified Not identified WIP 924 12 Production Type Do you manufacture discrete work orders? Setup
3999 Operations Shop Floor Resource and Scheduling not identified Not identified NS 924 12 Production Type Do you manufacture both discrete and repetitive on the same line? Setup
4000 Operations Shop Floor Resource and Scheduling not identified Not identified WIP 924 12 Production Type Do you build lot size, piece size or both? Process
4001 Operations Shop Floor Resource and Scheduling not identified Not identified INV, PO, WIP 924 12 Production Type Do you do any outside processing? Process
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Do you use lead time offsets for the components and issue to the floor based
4002 Operations Shop Floor Resource and Scheduling not identified Not identified MRP, WIP 924 12 Production Type on operations scheduling? Process
4003 Operations Shop Floor Resource and Scheduling not identified Not identified WIP 924 12 Production Type Do you use work orders or schedules to control material movement? Setup
4004 Operations Shop Floor Resource and Scheduling not identified Not identified BOM 924 12 Production Type Do you use routings and alternate routings? Setup
4005 Operations Shop Floor Resource and Scheduling not identified Not identified BOM, WIP 924 12 Production Type What are the average number of operations for each routing? Metric
4006 Operations Shop Floor Resource and Scheduling not identified Not identified COST, WIP 924 12 Production Type Do you use work orders or schedules to collect actual costs? Setup
4007 Operations Shop Floor Resource and Scheduling not identified Not identified INV, WIP 924 12 Production Type Do you use work orders or schedules to record material transactions only? Setup
4008 Operations Shop Floor Resource and Scheduling not identified Not identified INV, WIP 924 12 Production Type Is there a work order - part number - customer relationship? Process
4009 Operations Shop Floor Resource and Scheduling not identified Not identified WIP 924 12 Production Type Do you backflush component material? Process
4010 Operations Shop Floor Resource and Scheduling not identified Not identified WIP 924 12 Repetitive Production Do you use pull tickets for repetitive schedule replenishment? Process
Do you keep any components for repetitive production on the production
4011 Operations Shop Floor Resource and Scheduling not identified Not identified INV, WIP 924 12 Repetitive Production floor? Setup
Do you use repetitive count points to collect labor and material through a
4012 Operations Shop Floor Resource and Scheduling not identified Not identified WIP 924 12 Repetitive Production repetitive process? Metric
4013 Operations Shop Floor Resource and Scheduling not identified Not identified WIP 924 12 Repetitive Production Do you have any "mixed-mode" manufacturing on your production line? Process
4014 Operations Shop Floor Resource and Scheduling not identified Not identified WIP 924 12 Shopfloor Document What are the types of documents that you generate? Process
4015 Operations Shop Floor Resource and Scheduling not identified Not identified WIP 924 12 Shopfloor Document Do you use custom WIP instructions? Setup
4016 Operations Shop Floor Resource and Scheduling not identified Not identified WIP 924 12 WIP Tracking Who records transactions in your system? Process
4017 Operations Shop Floor Resource and Scheduling not identified Not identified WIP 924 12 WIP Tracking Do you process move transactions real-time or periodically? Process
4018 Operations Shop Floor Resource and Scheduling not identified Not identified NS 924 12 WIP Tracking Do you use a bar-code interface to process move transactions real-time? Process
What is the average number of component requirements on a work order or
4019 Operations Shop Floor Resource and Scheduling not identified Not identified BOM, WIP 924 12 WIP Tracking repetitive schedule? Metric
4020 Operations Shop Floor Resource and Scheduling not identified Not identified WIP 924 12 WIP Tracking How many work orders do you release each day? Metric
4021 Operations Shop Floor Resource and Scheduling not identified Not identified WIP 924 12 WIP Tracking Do you "kit complete" into a finished goods staging area? Process
4022 Operations Shop Floor Resource and Scheduling not identified Not identified WIP 924 12 WIP Tracking Do you track where components are at on the shop floor? Process
4023 Operations Shop Floor Resource and Scheduling not identified Not identified WIP 924 12 WIP Tracking Do you allow partial completions of work orders? Process
Do you review requirements for validation rules, allowing certain Customer

Correct Returned Material Returns accounts to be valid with only certain other values? If so - please
4024 Order Fulfillment Customer Returns Authorizations Not Identified ALL 3 Validation explain how it is done today. Setup
Are there any time-intensive Customer Returns operations/processes that

4025 Order Fulfillment Customer Returns Issue Returned Material Authorizations Not Identified ALL 3 Other need to be addressed? If so please elaborate on setup and processing. Process
Do you have a formal Material Review Board for Returned Goods
Disposition? If so - please describe how the Review Board processes returns
4026 Order Fulfillment Customer Returns Issue Returned Material Authorizations Not Identified INV 3 RMA disposition. Process
Do you have a special subinventory for Returned Goods? If so - please

4027 Order Fulfillment Customer Returns Issue Returned Material Authorizations Not Identified OM,INV 3 Inventory describe this subinventory and how it is used in return transactions. Process
4028 Order Fulfillment Customer Returns Issue Returned Material Authorizations Not Identified OM 3 RMA Do you have return for repair? If so - please describe the process. Process
4029 Order Fulfillment Customer Returns Issue Returned Material Authorizations Not Identified OM 3 RMA Do you have return for replacement? If so - please describe the process. Process
Do you track lot numbers when product is returned? If so - please describe
4030 Order Fulfillment Customer Returns Issue Returned Material Authorizations Not Identified INV 3 RMA Receiving the process. Process
Do you track serial numbers when product is returned? If so - please
4031 Order Fulfillment Customer Returns Issue Returned Material Authorizations Not Identified INV 3 RMA Receiving describe the process. Process
Do you use Return Material Authorizations? If so - please describe how they
4032 Order Fulfillment Customer Returns Issue Returned Material Authorizations Not Identified OM 3 RMA are issued, referenced, and used. Process
4033 Order Fulfillment Customer Returns Issue Returned Material Authorizations Not Identified ALL 3 Maintenance How do you audit your Customer Returns data? Process
4034 Order Fulfillment Customer Returns Issue Returned Material Authorizations Not Identified ALL 3 Maintenance How do you maintain your Customer Returns data? Process
4035 Order Fulfillment Customer Returns Issue Returned Material Authorizations Not Identified OM, INV, AR 3 Credit If the return is for credit, who is responsible for credit? Process
Is there a connection between your Return Authorization number and the
original Sales Order Number? If so - please describe the connection and
4036 Order Fulfillment Customer Returns Issue Returned Material Authorizations Not Identified OM 3 RMA how it works. Process
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4037 Order Fulfillment Customer Returns Issue Returned Material Authorizations Not Identified ALL 3 Other Which operations/processes do you want to eliminate for Customer Returns? Process
Which operations/processes do you want to streamline for Customer
4038 Order Fulfillment Customer Returns Issue Returned Material Authorizations Not Identified ALL 3 Other Returns? Process
4039 Order Fulfillment Customer Returns Issue Returned Material Authorizations Not Identified OM 3 RMA Who assigns the "RMA" number? Process
Will you accept obsolete product for return? If so - please describe the
4040 Order Fulfillment Customer Returns Issue Returned Material Authorizations Not Identified OM, INV 3 RMA process. Process
Will you keep obsolete parts to repair Customer returns? If so - where do you
4041 Order Fulfillment Customer Returns Issue Returned Material Authorizations Not Identified OM,INV 3 Inventory store these parts and how are they used and differentiated from other stock? Process
Are Customer returns sent to one of your plants/warehouse? Or are they
4042 Order Fulfillment Customer Returns Not Identified Not Identified INV, OM, SE 2 Shipping sent to a third party first? Process
4043 Order Fulfillment Customer Returns Not Identified Not Identified INV, OM, SE 2 Receiving Are items received directly into inventory? Process
Do you have a standard process for Customer returns? If so - please

4044 Order Fulfillment Customer Returns Not Identified Not Identified OM 2 RMA describe the process. If not - please describe the major variations. Process
4045 Order Fulfillment Customer Returns Not Identified Not Identified ALL 2 Security Customer Returns? If so - is it current and used? Process
4046 Order Fulfillment Customer Returns Not Identified Not Identified OM, AR 2 RMA Do you have returns for credit? If so - please elaborate on the process. Process
Do you have security reports on who can run Customer Returns reports?
(by Company, by cost center etc.) If so please elaborate on setup and
4047 Order Fulfillment Customer Returns Not Identified Not Identified ALL 2 Security processing. Setup,Process
Do you have security requirements on who can enter data for Customer
Returns ? (e.g. by Company? by cost center?) If so please elaborate on
4048 Order Fulfillment Customer Returns Not Identified Not Identified ALL 2 Security setup and processing. Process
4049 Order Fulfillment Customer Returns Not Identified Not Identified INV, OM, SE 2 Return Shipment Do you measure returns against original shipments? Metric
4050 Order Fulfillment Customer Returns Not Identified Not Identified INV, OM, SE 2 RMA Do you receive returns to a 3rd party? if so - please describe the process. Process
Do you receive returns to a Repair Center? If so - please describe the
4051 Order Fulfillment Customer Returns Not Identified Not Identified INV, OM, SE 2 RMA process. Process
Do you require documentation (ie, Purchase Order or Return Material
4052 Order Fulfillment Customer Returns Not Identified Not Identified INV, OM, SE 2 Receiving Authorization) before an item can be received? Process
Do you run security reports on a regular basis for Customer Returns? If so -
4053 Order Fulfillment Customer Returns Not Identified Not Identified ALL 2 Security how are these reports used? Process
4054 Order Fulfillment Customer Returns Not Identified Not Identified INV, OM, SE 2 Shipping Do you ship RMA replacement inventory to customers? Process
Does the return shipment reference the original Sales Order? If so how is the
4055 Order Fulfillment Customer Returns Not Identified Not Identified INV, OM, SE 2 Return Shipment reference made? Process
4056 Order Fulfillment Customer Returns Not Identified Not Identified INV, OM, SE 2 Receiving How are items received? Process
4057 Order Fulfillment Customer Returns Not Identified Not Identified OM 2 RMA How many Customer returns do expect in an average month? Metric
4058 Order Fulfillment Customer Returns Not Identified Not Identified OM, AR 2 RMA If applicable, how do you process returns of drop shipment orders? Process,Setup
4059 Order Fulfillment Customer Returns Not Identified Not Identified INV, OM, SE 2 Receiving If not, do you inspect items at receiving? Process
4060 Order Fulfillment Customer Returns Not Identified Not Identified INV, OM, SE 2 Return Shipment Is the replacement order a non-revenue shipment? Process
4061 Order Fulfillment Customer Returns Not Identified Not Identified ALL 2 Security for Customer Returns? If so - please describe why? Setup,Process
4062 Order Fulfillment Customer Returns Not Identified Not Identified INV, OM, SE 2 Return Shipment Please describe how you ship replacement product? Process
4063 Order Fulfillment Customer Returns Not Identified Not Identified OM, AR 2 RMA What kind of credit do you offer? (Cash, Goods, etc.) Process
4064 Order Fulfillment Customer Returns Not Identified Not Identified OM, AR 2 RMA Who owns the returned product? Process
Will there need to be terminal security for Customer Returns? if so - how is it
4065 Order Fulfillment Customer Returns Not Identified Not Identified ALL 2 Security implemented today? Setup
Are there any other foreign currency issues regarding invoice generation? If
4066 Order Fulfillment Invoicing and Collection Maintain Invoices Generate Invoices AR, GL 4 Invoicing so please categorize the issues and describe them. Process
Are there any time-intensive Invoice Generation operations/processes that
4067 Order Fulfillment Invoicing and Collection Maintain Invoices Generate Invoices Not module specific 4 Other need to be addressed? Process
Are there businesses in different GL Set of Books has you will need to
4068 Order Fulfillment Invoicing and Collection Maintain Invoices Generate Invoices AR, GL 4 Invoicing invoice ? If so please list out these business and their differentiating aspects. Process
Do collectors actively call customers on delinquent items? If so please
4069 Order Fulfillment Invoicing and Collection Maintain Invoices Manage Collections AR 4 Collections describe the process and if and how these calls are tracked. Process
4070 Order Fulfillment Invoicing and Collection Maintain Invoices Generate Miscellaneous Invoicing AR, OM 4 Customers Do you accept credit card payments for invoices? How do you process them? Process
Do you allow partial payments of invoices? If so - please elaborate on setup
4071 Order Fulfillment Invoicing and Collection Maintain Invoices Not Identified OM,AR 3 Documents and usage. Process
Do you assign shipping charges for your invoices? Do you have an inventory
item called 'freight' or 'miscellaneous charge'. If so - please identify all
4072 Order Fulfillment Invoicing and Collection Maintain Invoices Generate Invoices AR 4 Invoicing applicable charges. Process
4073 Order Fulfillment Invoicing and Collection Maintain Invoices Generate Invoices AR 4 Collections Do you charge finance charges? If so - how do you charge finance charges? Process
Do you do cash requirements forecasting? If so - please describe the
4074 Order Fulfillment Invoicing and Collection Maintain Invoices Manage Collections AR 4 Collections process Process
4075 Order Fulfillment Invoicing and Collection Maintain Invoices Generate Miscellaneous Invoicing AR 4 customers Do you do miscellaneous invoicing? Please explain with examples. Process
Do you forecast cash collection for collectors? If so please describe the
4076 Order Fulfillment Invoicing and Collection Maintain Invoices Manage Collections AR 4 Collections setup and processing. Performance
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Do you generate pro-forma invoices? If so - please elaborate on setup and
usage. Please provide SASE examples and highlight what information is
4077 Order Fulfillment Invoicing and Collection Maintain Invoices Generate Invoices NS 4 Documents required on a pro-forma invoice. Process
4078 Order Fulfillment Invoicing and Collection Maintain Invoices Manage Collections AR 4 Collections Do you have a separate aging for collectors? Process
Do you have any subsidiaries that bill customers in a foreign currency? If so
4079 Order Fulfillment Invoicing and Collection Maintain Invoices Generate Invoices AR, GL 4 Invoicing please describe them and the currencies. Process
Do you have different price schedules dependent on Customer or volumes?

If so please explain how the differences in Customer or volumes translate to
4080 Order Fulfillment Invoicing and Collection Maintain Invoices Generate Invoices AR 4 Invoicing different price schedule. Please provide SASE examples. Process

4081 Order Fulfillment Invoicing and Collection Maintain Invoices Generate Invoices Not module specific 4 Security Invoice Generation? If so it current and how is it used? Process
Do you have security reports on who can run Invoice Generation reports? (by
Company, by cost center etc.) If so please elaborate on setup and
4082 Order Fulfillment Invoicing and Collection Maintain Invoices Generate Invoices Not module specific 4 Security processing. Setup,Process
Do you have security requirements on who can enter data for Invoice
Generation? (e.g. by Company? by cost center?) If so please elaborate on
4083 Order Fulfillment Invoicing and Collection Maintain Invoices Generate Invoices Not module specific 4 Security setup and processing. Process
Do you have standard default line items that you use? If so please describe
4084 Order Fulfillment Invoicing and Collection Maintain Invoices Generate Invoices AR 4 Invoicing these and provide SASE examples. Process
Do you monitor your collectors performance? If so what metrics are used to
4085 Order Fulfillment Invoicing and Collection Maintain Invoices Manage Collections AR 4 Collections monitor collections performance? Process
Do you regularly invoice customers for the same items? If so please provide
4086 Order Fulfillment Invoicing and Collection Maintain Invoices Generate Invoices AR 4 Invoicing SASE examples. Process
Do you require taxes to be established for use when preparing invoices? If
4087 Order Fulfillment Invoicing and Collection Maintain Invoices Generate Invoices AR 4 Invoicing so please describe how. Setup
Do you review requirements for validation rules, allowing certain Invoice

Generation accounts to be valid with only certain other values. If so please
4088 Order Fulfillment Invoicing and Collection Maintain Invoices Generate Invoices Not module specific 4 Validation explain the process. Setup
Do you run security reports on a regular basis for Invoice Generation? If so
4089 Order Fulfillment Invoicing and Collection Maintain Invoices Generate Invoices Not module specific 4 Security please elaborate on setup and processing. Process
Do you send customers statements? If so please describe the process and
4090 Order Fulfillment Invoicing and Collection Maintain Invoices Manage Collections AR 4 customers highlight any exceptions. Process
4091 Order Fulfillment Invoicing and Collection Maintain Invoices Manage Collections AR 4 Collections Do you send dunning letters to customers? Process
Do you send dunning letters to customers? If so - please describe the
4092 Order Fulfillment Invoicing and Collection Maintain Invoices Manage Collections AR 4 Collections process, and provide SASE example of dunning letters. Process
Do you use standard invoice lines with default pricing and default accounting
4093 Order Fulfillment Invoicing and Collection Maintain Invoices Generate Invoices AR 4 Invoicing information? If so - please provide SASE examples. Setup,Process
Do you use the invoice as a ship confirmation to the Customer? If so please
4094 Order Fulfillment Invoicing and Collection Maintain Invoices Generate Invoices OM,AR 4 Documents explain the process. Process
Do you use the invoice as a ship confirmation to the Customer? If so please
4095 Order Fulfillment Invoicing and Collection Maintain Invoices Generate Invoices OM,AR 4 Documents elaborate on the setup and process. Process
Do you validate the tax rate against a Customer’s Ship To address when
4096 Order Fulfillment Invoicing and Collection Maintain Invoices Generate Invoices AR 4 Invoicing preparing invoices? If so please describe how. Setup
Do you write off receivable? Is there a specific dollar amount or time frame
4097 Order Fulfillment Invoicing and Collection Maintain Invoices Write Off Accounts Receivable AR 4 Collections used by your Company for write-offs? Process
How and when are the financial books closed each month, quarter, and year
4098 Order Fulfillment Invoicing and Collection Maintain Invoices Conduct Period End Close ALL 4 Open/Close Periods end? Process
How and who extends credit limits for Customer orders? Is there an approval
4099 Order Fulfillment Invoicing and Collection Maintain Invoices Grant Credit/Establish Limits OM, AR 4 Credit process currently? Process
Review/Release Customer Credit
4100 Order Fulfillment Invoicing and Collection Maintain Invoices Holds OM,AR 4 Exception Handling How and who releases and reviews credit holds for Customer orders? Process
How are shipping charges calculated? Please describe the process from the
calculation step to applying the charges, and describe any variations in the
4101 Order Fulfillment Invoicing and Collection Maintain Invoices Generate Invoices AR 4 Invoicing process. Process
How are the revenue, receivable, freight and tax accounts configured for
4102 Order Fulfillment Invoicing and Collection Maintain Invoices Generate Invoices AR 4 Invoicing each invoice type? Process
4103 Order Fulfillment Invoicing and Collection Maintain Invoices Generate Invoices Not module specific 4 Maintenance How do you audit your Invoice Generation data? Process
How do you calculate your tax charges? What are the rates? Please
describe how you tax - ex. by the city-state of the Customer ship to, by item,
4104 Order Fulfillment Invoicing and Collection Maintain Invoices Generate Invoices AR 4 Invoicing etc. Please provide representative examples. Process
4105 Order Fulfillment Invoicing and Collection Maintain Invoices Generate Invoices AR 4 Collections How do you charge finance charges? Process
How do you enter/manage a credit amount owed to the Customer by your
4106 Order Fulfillment Invoicing and Collection Maintain Invoices Manage Collections AR 4 Collections Company? Process
How do you enter/manage a credit amount owed to your Company by the
4107 Order Fulfillment Invoicing and Collection Maintain Invoices Manage Collections AR 4 Collections Customer Process
How do you interface to your invoice system? If you do interface - please

4108 Order Fulfillment Invoicing and Collection Maintain Invoices Generate Invoices OM,AR 4 Documents elaborate on setup and processing, highlighting any exceptions. Process
How do you keep your tax rate information up to date? Please describe the
4109 Order Fulfillment Invoicing and Collection Maintain Invoices Generate Invoices AR 4 Invoicing update process. Process
4110 Order Fulfillment Invoicing and Collection Maintain Invoices Generate Invoices Not module specific 4 Maintenance How do you maintain your Invoice Generation data? Process
4111 Order Fulfillment Invoicing and Collection Maintain Invoices Conduct Special Credit Review AR, GL 4 Invoicing How do you maintain/audit your Customer data? Process
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4112 Order Fulfillment Invoicing and Collection Maintain Invoices Conduct Special Credit Review AR 4 Collections How do you monitor Customer account status? Process
4113 Order Fulfillment Invoicing and Collection Maintain Invoices Generate Invoices AR 4 Invoicing How do you number your invoices? Process
4114 Order Fulfillment Invoicing and Collection Maintain Invoices Generate Invoices AR 4 Invoicing How do you receive notice to create/generate an invoice to bill a Customer? Process
4115 Order Fulfillment Invoicing and Collection Maintain Invoices Generate Invoices AR 4 Invoicing How do you track sales revenue on invoices? How is it reported? Process
How frequently do you invoice your customers? To what extent would this
4116 Order Fulfillment Invoicing and Collection Maintain Invoices Generate Invoices AR 4 Invoicing vary? Metric
4117 Order Fulfillment Invoicing and Collection Maintain Invoices Generate Invoices AR 4 Invoicing How many invoice types do you have? Please categorize and describe them. Setup,Metric
4118 Order Fulfillment Invoicing and Collection Maintain Invoices Generate Invoices Not module specific 4 Peak Statistics How many invoices do you generate on a peak day? Performance
4119 Order Fulfillment Invoicing and Collection Maintain Invoices Generate Invoices OM 4 Invoicing How many invoices per month? Performance
4120 Order Fulfillment Invoicing and Collection Maintain Invoices Generate Invoices AR 4 Invoicing How often are sales orders invoiced? Metric
4121 Order Fulfillment Invoicing and Collection Maintain Invoices Manage Collections AR 4 Collections How often is a detailed expense statement run and to has is it distributed? Process
Is the process for tracking actions to collect on delinquent accounts
4122 Order Fulfillment Invoicing and Collection Maintain Invoices Manage Collections AR 4 Collections automated? If so please describe the automation process. Process
4123 Order Fulfillment Invoicing and Collection Maintain Invoices Generate Invoices Not module specific 4 Security for Invoice Generation? If so - please elaborate on why Setup,Process
Please describe all the different shipping methods you use, approximate
4124 Order Fulfillment Invoicing and Collection Maintain Invoices Generate Invoices AR 4 Invoicing frequency and identify any coding or abbreviation of each. Process
Please describe to what extent terms and conditions of Customer

agreements and/or payment terms change, based upon the status of
4125 Order Fulfillment Invoicing and Collection Maintain Invoices Conduct Special Credit Review AR 4 Collections Customer accounts? Process
Please describe to what extent you use free format line items? If you use
4126 Order Fulfillment Invoicing and Collection Maintain Invoices Generate Invoices AR 4 Invoicing free format please provide SASE examples. Process
To what extent do you run a detailed expense statement periodically and to
4127 Order Fulfillment Invoicing and Collection Maintain Invoices Manage Collections AR 4 Collections has is it distributed? Process
4128 Order Fulfillment Invoicing and Collection Maintain Invoices Generate Invoices AR 4 Invoicing What are all prerequisites to invoicing? Process
What are the units of measure you use when you bill customers for products
4129 Order Fulfillment Invoicing and Collection Maintain Invoices Generate Invoices AR 4 Invoicing and/or services? Setup,Process
4130 Order Fulfillment Invoicing and Collection Maintain Invoices Manage Collections AR 4 Collections What are your goals for cash collection and DSO? Performance
4131 Order Fulfillment Invoicing and Collection Maintain Invoices Conduct Periodic Credit Review AR 4 Collections What credit information is tracked for each Customer? Process
4132 Order Fulfillment Invoicing and Collection Maintain Invoices Manage Collections AR 4 Collections What do your aging look like? Process
4133 Order Fulfillment Invoicing and Collection Maintain Invoices Manage Collections AR 4 Collections What is the process for tracking actions to collect on delinquent accounts? Process
What items appear on your invoices (inventory? non-inventory?) What
4134 Order Fulfillment Invoicing and Collection Maintain Invoices Generate Invoices AR 4 Invoicing specific information is required to print on an invoice? Process
4135 Order Fulfillment Invoicing and Collection Maintain Invoices Manage Collections AR 4 Collections What metrics are used to monitor collections performance? Metric
4136 Order Fulfillment Invoicing and Collection Maintain Invoices Generate Invoices AR 4 Invoicing What paper stock is used to print the invoices? Process
4137 Order Fulfillment Invoicing and Collection Maintain Invoices Generate Invoices AR 4 Invoicing What remit to address is assigned for your invoices? Process
What sort of buckets do you use for cash requirements forecasting? (i.e. 30,
4138 Order Fulfillment Invoicing and Collection Maintain Invoices Manage Collections AR 4 Collections 60, 90...) Process
What type of units of measure do you use? Please provide examples and
4139 Order Fulfillment Invoicing and Collection Maintain Invoices Generate Invoices AR 4 Invoicing coding/abbreviation of each. Process
When do you send the invoice. With each shipment? Please elaborate on
4140 Order Fulfillment Invoicing and Collection Maintain Invoices Generate Invoices OM,AR 4 Documents the processing and any exceptions. Process
4141 Order Fulfillment Invoicing and Collection Maintain Invoices Generate Invoices AR 4 Invoicing Where and how often are your price schedules maintained? Process
Where are the invoices printed? How many printers and where are they?
Are you considering changing printers as part of this project? What is the
4142 Order Fulfillment Invoicing and Collection Maintain Invoices Generate Invoices AR 4 Invoicing turnaround time on Pre-printed forms? Process
4143 Order Fulfillment Invoicing and Collection Maintain Invoices Generate Invoices Not module specific 4 Other Which operations/processes do you want to eliminate for Invoice Generation? Process
Which operations/processes do you want to streamline for Invoice
4144 Order Fulfillment Invoicing and Collection Maintain Invoices Generate Invoices Not module specific 4 Other Generation? Process
4145 Order Fulfillment Invoicing and Collection Maintain Invoices Place Customer on Credit Hold AR 4 customers Who and how places Customer orders on credit hold? Process
Who maintains your valid payment terms? Please provide a list that decodes
4146 Order Fulfillment Invoicing and Collection Maintain Invoices Generate Invoices AR 4 Invoicing meanings to abbreviations. Process
4147 Order Fulfillment Invoicing and Collection Maintain Invoices Generate Invoices AR 4 Invoicing Why are credit memos used? Process
Will there need to be terminal security for Invoice Generation? If so please
4148 Order Fulfillment Invoicing and Collection Maintain Invoices Generate Invoices Not module specific 4 Security explain why. Setup
4149 Order Fulfillment Invoicing and Collection Maintain Invoices Generate Invoices AR 4 Invoicing Will you need to invoice for the same items from different businesses ? Process
4150 Order Fulfillment Invoicing and Collection Process Adjustments Process Customer Debit Memos AR 4 Payments Do you create chargebacks (Debit Items) for Customer deductions? Process
Process Credit Balances and Do you ever adjust receivable? If so - please describe the rationale used to
4151 Order Fulfillment Invoicing and Collection Process Adjustments Refunds AR 4 Collections determine when to adjust. Process
Do you ever use invoice forms and/or the invoice entry process for
transactions other than billing customers? If so - please provide SASE
4152 Order Fulfillment Invoicing and Collection Process Adjustments Correct Invoices AR 4 Invoicing examples. Process
Do you have return rules that initiate credit memos? If so - how are the return
4153 Order Fulfillment Invoicing and Collection Process Adjustments Enter and Change Credit Memos AR 4 Credit rules maintained, are they up to date, and how are they used? Process
Process Credit Balances and Do you limit the amounts when adjusting receivable? If so - how are amounts
4154 Order Fulfillment Invoicing and Collection Process Adjustments Refunds AR 4 Collections limited and why? Process
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Do you process any adjustments other than debit or credit memos? Please
4155 Order Fulfillment Invoicing and Collection Process Adjustments Not Identified AR 3 Invoicing explain. Process
4156 Order Fulfillment Invoicing and Collection Process Adjustments Enter and Change Credit Memos AR 4 Invoicing Do you use Customer Account Credit Memos? Process
Do you use Customer Account Credit Memos? If so - please describe how
4157 Order Fulfillment Invoicing and Collection Process Adjustments Enter and Change Credit Memos AR 4 Invoicing they are used and processed. Process
4158 Order Fulfillment Invoicing and Collection Process Adjustments Process Customer Debit Memos AR 4 Invoicing Do you use Debit Memos? Process
4159 Order Fulfillment Invoicing and Collection Process Adjustments Process Customer Debit Memos AR 4 Invoicing Do you use Debit Memos? If so please describe why and how they are used. Process
4160 Order Fulfillment Invoicing and Collection Process Adjustments Correct Invoices AR 4 Open/Close Periods How are adjustments to closed periods handled? Process
4161 Order Fulfillment Invoicing and Collection Process Adjustments Enter and Change Credit Memos AR 4 Invoicing How are Customer Account Credit Memos accounted for? Process
4162 Order Fulfillment Invoicing and Collection Process Adjustments Enter and Change Credit Memos AR 4 Invoicing How are Customer Account Credit Memos used? Process
4163 Order Fulfillment Invoicing and Collection Process Adjustments Process Customer Debit Memos AR 4 Invoicing How are Debit Memos accounted for? Process
4164 Order Fulfillment Invoicing and Collection Process Adjustments Process Customer Debit Memos AR 4 Invoicing How are Debit Memos accounted for? Process
How do you enter/manage a credit amount owed to the Customer by your
4165 Order Fulfillment Invoicing and Collection Process Adjustments Enter and Change Credit Memos AR 4 Collections Company? Process
Process Credit Balances and How do you enter/manage a credit amount owed to the Customer by your
4166 Order Fulfillment Invoicing and Collection Process Adjustments Refunds AR 4 Collections Company? Process
How do you enter/manage a credit amount owed to your Company by the
4167 Order Fulfillment Invoicing and Collection Process Adjustments Enter and Change Credit Memos AR 4 Collections Customer Process
4168 Order Fulfillment Invoicing and Collection Process Adjustments Enter and Change Credit Memos OM, INV,AR 4 Credit How does the credit department get the return goods information? Process
4169 Order Fulfillment Invoicing and Collection Process Adjustments Correct Invoices AR 4 Payments How often do you adjust payments? Metric
4170 Order Fulfillment Invoicing and Collection Process Adjustments Correct Invoices AR 4 Payments How often do you reverse payments? Metric
Process Credit Balances and If you do adjust receivable - please describe the steps taken, items
4171 Order Fulfillment Invoicing and Collection Process Adjustments Refunds AR 4 Collections documented, and processing that occurs? Process
4172 Order Fulfillment Invoicing and Collection Process Adjustments Enter and Change Credit Memos AR 4 Credit Is a hard copy credit memo issued? If so - please describe how it is used. Process
4173 Order Fulfillment Invoicing and Collection Process Adjustments Enter and Change Credit Memos OM, AR 4 Credit Is Accounts Receivable responsible for return credit? Setup
4174 Order Fulfillment Invoicing and Collection Process Adjustments Process Customer Debit Memos AR 4 Invoicing What are the specific items that appear on Debit Memos? Process
4175 Order Fulfillment Invoicing and Collection Process Adjustments Correct Invoices AR 4 Payments What are your policies and procedures about adjusting payments? Process
4176 Order Fulfillment Invoicing and Collection Process Adjustments Correct Invoices AR 4 Payments What are your policies and procedures about reversing payments? Process
4177 Order Fulfillment Invoicing and Collection Process Adjustments Enter and Change Credit Memos AR 4 Invoicing What items appear on Customer Account Credit Memos? Process
4178 Order Fulfillment Invoicing and Collection Process Adjustments Process Customer Debit Memos AR 4 Invoicing What items appear on Debit Memos? Process
4179 Order Fulfillment Invoicing and Collection Process Adjustments Enter and Change Credit Memos AR 4 Invoicing What specific items appear on Customer Account Credit Memos? Process
4180 Order Fulfillment Invoicing and Collection Process Adjustments Enter and Change Credit Memos AR 4 Invoicing Why are Customer Account Credit Memos used? Process
4181 Order Fulfillment Invoicing and Collection Process Adjustments Enter and Change Credit Memos AR 4 Invoicing Why are Customer Account Credit Memos used? Process
4182 Order Fulfillment Invoicing and Collection Process Adjustments Process Customer Debit Memos AR 4 Invoicing Why are Debit Memos used? Process
4183 Order Fulfillment Invoicing and Collection Process Adjustments Process Customer Debit Memos AR 4 Invoicing Why are Debit Memos used? Process
Will credit memos be issued automatically upon return, or will you have
4184 Order Fulfillment Invoicing and Collection Process Adjustments Enter and Change Credit Memos OM, INV,AR 4 Credit special procedures for credit memos? Process
4185 Order Fulfillment Invoicing and Collection Process Remittances Post Transactions AR 4 Invoicing Do you enter invoices in batches? If so - please describe the batch process. Process
4186 Order Fulfillment Invoicing and Collection Process Remittances Grant Credit/Establish Limits AR 4 Payments Do you enter your payments in batches? If so please describe the process. Setup
Do you have customers who pay other customers’ invoices? If so - please

4187 Order Fulfillment Invoicing and Collection Process Remittances Grant Credit/Establish Limits AR 4 Payments describe the process and how you store this Customer relationship. Process

4188 Order Fulfillment Invoicing and Collection Process Remittances Grant Credit/Establish Limits Not module specific 4 Security Customer Payment ? If so - it is current and how is it used. Process
Apply Customer Receipts - Cash
4189 Order Fulfillment Invoicing and Collection Process Remittances Application Adjustment AR 4 Collections Do you have multiple "remit to's"? Process
Do you have security reports on who can run Customer Payment reports?
(by Company, by cost center etc.) If so please elaborate on setup and
4190 Order Fulfillment Invoicing and Collection Process Remittances Grant Credit/Establish Limits Not module specific 4 Security processing. Setup,Process
Do you have security requirements on who can enter data for Customer
Payment ? (e.g. by Company? by cost center?) If so please elaborate on
4191 Order Fulfillment Invoicing and Collection Process Remittances Grant Credit/Establish Limits Not module specific 4 Security setup and processing. Process
4192 Order Fulfillment Invoicing and Collection Process Remittances Grant Credit/Establish Limits AR 4 Payments Do you receive deposits and/or prepayments? Process
Customer Receipts - Unidentified
4193 Order Fulfillment Invoicing and Collection Process Remittances Cash AR 4 Payments Do you receive non-Customer related payments? Process
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Do you review requirements for validation rules, allowing certain Customer
Payment accounts to be valid with only certain other values. If so please
4194 Order Fulfillment Invoicing and Collection Process Remittances Grant Credit/Establish Limits Not module specific 4 Validation elaborate on setup and processing. Setup
4195 Order Fulfillment Invoicing and Collection Process Remittances Grant Credit/Establish Limits AR 4 Collections Do you send customers statements? If so - please describe the process. Process
Do you use batch control counts and amounts? If so please describe the
4196 Order Fulfillment Invoicing and Collection Process Remittances Grant Credit/Establish Limits AR 4 Payments process. Setup
Do you use batch controls, such as counts and amounts? If so - please

4197 Order Fulfillment Invoicing and Collection Process Remittances Post Transactions AR 4 Invoicing describe how these controls are used, checked, and verified. Process
Deposit Customer Receipts - Bank Do you use lock boxes? If so please describe how may lock boxes are in use
4198 Order Fulfillment Invoicing and Collection Process Remittances Deposits AR 4 Payments and describe your process. Process
Deposit Customer Receipts - Bank Do you use more than one bank account and/or cash account? If so - please
4199 Order Fulfillment Invoicing and Collection Process Remittances Deposits AR 4 Payments identify them. Setup
4200 Order Fulfillment Invoicing and Collection Process Remittances Post Transactions AR 4 Invoicing How are batch invoices defined? What criteria are used to batch invoices? Setup
4201 Order Fulfillment Invoicing and Collection Process Remittances Application Adjustment AR 4 Collections How are multiple "remit to's" determined for a Customer? Process
4202 Order Fulfillment Invoicing and Collection Process Remittances Cash AR 4 Payments How are non-Customer related payments accounted for? Process
How are payment batches identified? What criteria are used to batch
4203 Order Fulfillment Invoicing and Collection Process Remittances Grant Credit/Establish Limits AR 4 Payments payments? Setup
4204 Order Fulfillment Invoicing and Collection Process Remittances Grant Credit/Establish Limits AR 4 Maintenance How do you audit your Customer Payment data? Process
4205 Order Fulfillment Invoicing and Collection Process Remittances Cash AR 4 Payments How do you handle payments from unknown sources? Process
4206 Order Fulfillment Invoicing and Collection Process Remittances Cash AR 4 Payments How do you handle payments without remittance information? Process
4207 Order Fulfillment Invoicing and Collection Process Remittances Grant Credit/Establish Limits AR 4 Maintenance How do you maintain your Customer Payment data? Process
4208 Order Fulfillment Invoicing and Collection Process Remittances Grant Credit/Establish Limits AR 4 Payments How do you receive and input payments? Setup,Process
How do your customers generally pay invoices? Single check -- single
invoice; single check -- multiple invoices; multiple checks -- multiple invoices.
4209 Order Fulfillment Invoicing and Collection Process Remittances Grant Credit/Establish Limits AR 4 Payments Please describe the process and any exceptions. Process
4210 Order Fulfillment Invoicing and Collection Process Remittances Applications AR 4 Payments How is cash applied? Process
4211 Order Fulfillment Invoicing and Collection Process Remittances Process Accounts Receivable mail AR 4 Payments How is the accounts receivable mail processed for payments? Process
4212 Order Fulfillment Invoicing and Collection Process Remittances Post Transactions AR 4 Payments How many checks are returned by the bank in a period? Metric, Process
Deposit Customer Receipts - Bank
4213 Order Fulfillment Invoicing and Collection Process Remittances Deposits AR 4 Payments How many lockboxes do you use? Metric
4214 Order Fulfillment Invoicing and Collection Process Remittances Post Transactions AR 4 Payments How many payments do you receive in a month? Metric
4215 Order Fulfillment Invoicing and Collection Process Remittances Grant Credit/Establish Limits Not module specific 4 Security for Customer Payment ? If so - please elaborate on the process. Setup,Process
Please list any time-intensive Customer Payment operations/processes that
4216 Order Fulfillment Invoicing and Collection Process Remittances Grant Credit/Establish Limits AR 4 Collections need to be addressed? Process
To what extent do you run security reports on a regular basis for Customer
4217 Order Fulfillment Invoicing and Collection Process Remittances Grant Credit/Establish Limits Not module specific 4 Security Payment ? Process
4218 Order Fulfillment Invoicing and Collection Process Remittances Post Transactions AR 4 Payments What are the reasons for checks being returned by the bank? Process
4219 Order Fulfillment Invoicing and Collection Process Remittances Grant Credit/Establish Limits AR 4 Payments What types of payments are received and input? (i.e. check, cash etc.) Setup,Process
4220 Order Fulfillment Invoicing and Collection Process Remittances Applications AR 4 Payments What types of payments are received and input? (i.e. check, cash etc.) Setup,Process
Which operations/processes do you want to eliminate for Customer
4221 Order Fulfillment Invoicing and Collection Process Remittances Grant Credit/Establish Limits AR 4 Collections Payment ? Process
Which operations/processes do you want to streamline for Customer
4222 Order Fulfillment Invoicing and Collection Process Remittances Grant Credit/Establish Limits AR 4 Collections Payment ? Process
4223 Order Fulfillment Invoicing and Collection Process Remittances Applications AR 4 Payments Who applies cash? Process
Will there need to be terminal security for Customer Payment? If so please
4224 Order Fulfillment Invoicing and Collection Process Remittances Grant Credit/Establish Limits Not module specific 4 Security describe how it is implemented today? Setup
Are orders taken by one business unit which are then shipped from another
4225 Order Fulfillment Order Entry and Scheduling Enter Orders Not Identified OM 3 Order Taking business unit? Process,Setup
4226 Order Fulfillment Order Entry and Scheduling Enter Orders Not Identified OM 3 Order Taking Are your order takers assigned to a specific order type? Setup
Do you check Available to Promise prior to quoting ship date? If so please

4227 Order Fulfillment Order Entry and Scheduling Enter Orders Not Identified OM,INV 3 Order Taking elaborate on how you meet requested date by setup and processing. Performance
Do you do check Customer credit prior to entering an order? If so please
4228 Order Fulfillment Order Entry and Scheduling Enter Orders Not Identified OM,AR 3 Order Taking elaborate on setup and processing. Process
Do you enter orders while the Customer is on the phone? If so please

4229 Order Fulfillment Order Entry and Scheduling Enter Orders Not Identified OM 3 Order Taking describe what information is captured on the phone and any follow-up steps. Setup
Do you give the Customer a ship date while on the phone? If so please
4230 Order Fulfillment Order Entry and Scheduling Enter Orders Not Identified OM,INV 3 Order Taking elaborate on how you meet requested date by setup and processing. Performance
Do you have customers who order for other customers? Please explain the
4231 Order Fulfillment Order Entry and Scheduling Enter Orders Not Identified OM, AR, GL 3 Sales process and any exceptions. Process
486152650.xlsx Page 108

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4232 Order Fulfillment Order Entry and Scheduling Enter Orders Not Identified ALL 3 Security Order Placement? If so - is it current and how is it used. Process
Do you have security reports on who can run Order Placement reports? (by
4233 Order Fulfillment Order Entry and Scheduling Enter Orders Not Identified ALL 3 Security Company, by cost center etc.) If so please describe how they are used. Setup,Process
Do you have security requirements on who can enter data for Order
Placement? (e.g. by Company? by cost center?) If so please elaborate on
4234 Order Fulfillment Order Entry and Scheduling Enter Orders Not Identified ALL 3 Security setup and processing. Process
Do you process drop ship orders - where a third party supplier is delivering
4235 Order Fulfillment Order Entry and Scheduling Enter Orders Not Identified OM 3 Order Taking product you sold to your Customer on your sales order? Process,Setup
Do you require hard copy of the Customer purchase order prior to order
4236 Order Fulfillment Order Entry and Scheduling Enter Orders Not Identified OM,AR 3 Order Taking entry? If so please elaborate on setup and processing. Process
Do you require hard copy of the international Customer PO prior to order
4237 Order Fulfillment Order Entry and Scheduling Enter Orders Not Identified NS 3 Order Taking entry? If so please elaborate on setup and processing. Process
Do you review requirements for validation rules, allowing certain Order
Placement accounts to be valid with only certain other values. If so please
4238 Order Fulfillment Order Entry and Scheduling Enter Orders Not Identified ALL 3 Validation describe the process. Setup
Do you take orders only from approved customers? If so please elaborate on
4239 Order Fulfillment Order Entry and Scheduling Enter Orders Not Identified OM,AR 3 Order Taking setup and processing. Process
Do you tell the Customer the freight and tax amount while on the phone?
Please elaborate on the information sources, the information exchanged, and
4240 Order Fulfillment Order Entry and Scheduling Enter Orders Not Identified OM 3 Order Taking any need for follow-up. Process
Do you tell the Customer the price of the order while on the phone? Please
elaborate on the information sources, the information exchanged, and any
4241 Order Fulfillment Order Entry and Scheduling Enter Orders Not Identified OM 3 Order Taking need for follow-up. Process
Do you track quotation success/failure rates? If so - please elaborate on
4242 Order Fulfillment Order Entry and Scheduling Enter Orders Not Identified NS 3 Order Taking setup and usage. Performance
Do you use a Quotation system? If so please elaborate on setup and
4243 Order Fulfillment Order Entry and Scheduling Enter Orders Not Identified OM 3 Order Taking processing. Process
4244 Order Fulfillment Order Entry and Scheduling Enter Orders Not Identified ALL 3 Maintenance How do you audit your Order Placement data? Process
4245 Order Fulfillment Order Entry and Scheduling Enter Orders Not Identified OM 3 Order Taking How do you convert quotes to orders? Process
4246 Order Fulfillment Order Entry and Scheduling Enter Orders Not Identified OM, AR, GL 3 Sales How do you handle orders from unknown customers? Process
4247 Order Fulfillment Order Entry and Scheduling Enter Orders Not Identified OM, AR, GL 3 Sales How do you handle orders without shipment information? Process
4248 Order Fulfillment Order Entry and Scheduling Enter Orders Not Identified ALL 3 Maintenance How do you maintain your Order Placement data? Process
4249 Order Fulfillment Order Entry and Scheduling Enter Orders Not Identified OM 3 Order Taking How is a backorder placed? Please elaborate on setup and processing. Process
4250 Order Fulfillment Order Entry and Scheduling Enter Orders Not Identified OM 3 Peak Statistics How many backorders do you process on a peak day? Performance
4251 Order Fulfillment Order Entry and Scheduling Enter Orders Not Identified OM 3 Order Taking How many of your locations take Orders? Process
4252 Order Fulfillment Order Entry and Scheduling Enter Orders Not Identified OM 3 Peak Statistics How many orders do you enter on a peak day? Performance
4253 Order Fulfillment Order Entry and Scheduling Enter Orders Not Identified OM 3 Peak Statistics How many orders do you pick release on a peak day? Performance
If any, what percentage of sales order lines are sourced internally? Sourced
4254 Order Fulfillment Order Entry and Scheduling Enter Orders Not Identified OM 3 Order Taking externally? Process,Setup
If applicable, what subset of your Customer base do you drop ship to? What
4255 Order Fulfillment Order Entry and Scheduling Enter Orders Not Identified OM 3 Order Taking percentage of sales orders are drop shipped? Process,Setup
4256 Order Fulfillment Order Entry and Scheduling Enter Orders Not Identified ALL 3 Security for Order Placement? If so please elaborate why. Setup,Process
Please list all time-intensive Order Placement operations/processes that need
4257 Order Fulfillment Order Entry and Scheduling Enter Orders Not Identified OM, AR, GL 3 Sales to be addressed? Process
To what extent do you attempt to promise a time component for populating

4258 Order Fulfillment Order Entry and Scheduling Enter Orders Not Identified OM,INV 3 Order Taking Date Requested information when entering sales order lines for shipment? Process
4259 Order Fulfillment Order Entry and Scheduling Enter Orders Not Identified OM 3 Order Taking To what extent do you capture demand class information for sales orders? Process
To what extent do you run security reports on a regular basis for Order
4260 Order Fulfillment Order Entry and Scheduling Enter Orders Not Identified ALL 3 Security Placement? Process
4261 Order Fulfillment Order Entry and Scheduling Enter Orders Not Identified OM, AR, GL 3 Sales What are your policies and procedures about adjusting orders? Process
4262 Order Fulfillment Order Entry and Scheduling Enter Orders Not Identified OM 3 Peak Statistics What is the average number of lines per order per day? Performance
4263 Order Fulfillment Order Entry and Scheduling Enter Orders Not Identified NS 3 Order Taking What is your procedure for currency conversion? Setup
When is an order considered a committed order? (i.e. at order entry,
4264 Order Fulfillment Order Entry and Scheduling Enter Orders Not Identified OM 3 Order Taking booking, when ship date promised) Process
4265 Order Fulfillment Order Entry and Scheduling Enter Orders Not Identified OM, AR, GL 3 Sales Which operations/processes do you want to eliminate for Order Placement? Process
4266 Order Fulfillment Order Entry and Scheduling Enter Orders Not Identified OM, AR, GL 3 Sales Which operations/processes do you want to streamline for Order Placement? Process
Will there need to be terminal security for Order Placement? If so please
4267 Order Fulfillment Order Entry and Scheduling Enter Orders Not Identified ALL 3 Security describe how it is implemented today. Setup
4268 Order Fulfillment Order Entry and Scheduling Import Orders Run Order Import OM, AR, GL 4 Sales Do you batch import sales orders? If so please explain the process. Setup
4269 Order Fulfillment Order Entry and Scheduling Import Orders Populate Feeder System OM, EDI 4 Sales Do you do conversions for data? Setup
4270 Order Fulfillment Order Entry and Scheduling Import Orders Not Identified OM, EDI 3 Sales Do you import orders for sales? Setup
Do you use batch controls, such as counts and amounts? If so please

4271 Order Fulfillment Order Entry and Scheduling Import Orders Run Order Import OM, AR, GL 4 Sales explain how these controls are used and highlight any exceptions. Process
4272 Order Fulfillment Order Entry and Scheduling Import Orders Run Order Import OM, AR, GL 4 Sales How are batch orders defined? Setup
If applicable, to what extent do you use the Customer’s part number during a
4273 Order Fulfillment Order Entry and Scheduling Import Orders Run Order Import OM, AR, GL 4 Sales batch order import process? Setup
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If applicable, what information do you import on Customer orders? What
4274 Order Fulfillment Order Entry and Scheduling Import Orders Run Order Import OM, AR, GL 4 Sales information needs to be changed? Setup
4275 Order Fulfillment Order Entry and Scheduling Import Orders Run Order Import OM, AR, GL 4 Sales Please describe to what extent you enter orders in batches? Process
4276 Order Fulfillment Order Entry and Scheduling Import Orders Populate Feeder System OM, EDI 4 Sales What EDI format do you use? Setup
4277 Order Fulfillment Order Entry and Scheduling Import Orders Load Order Interface OM, EDI 4 Sales What interfaces will be used for orders? Setup
4278 Order Fulfillment Order Entry and Scheduling Import Orders Load Order Interface OM, EDI 4 Sales What transactions do you process? Setup
4279 Order Fulfillment Order Entry and Scheduling Import Orders Not Identified OM, EDI 3 Sales What types of orders do you import? Process
Maintain Corporate Customer Do terms and conditions of Customer agreements and/or payment terms
4280 Order Fulfillment Order Entry and Scheduling Manage customers Information OM,AR 4 customers change based upon the status of their accounts? Process
Do you add Customer locations at order entry? How often and who enters the
4281 Order Fulfillment Order Entry and Scheduling Manage customers Add Customer Locations OM,AR 4 customers additional locations? Setup
4282 Order Fulfillment Order Entry and Scheduling Manage customers Add customers OM, AR, GL 4 customers Do you add customers at order entry? If so what information is entered? Process
Maintain Corporate Customer Do you automatically number Customer business purposes as they are
4283 Order Fulfillment Order Entry and Scheduling Manage customers Information OM,AR 4 customers created? If so please describe the process and highlight any exceptions. Process
Maintain Corporate Customer Do you automatically number new customers as they are created? If so
4284 Order Fulfillment Order Entry and Scheduling Manage customers Information OM,AR 4 customers please describe the process and highlight any exceptions. Process
Do you create reciprocal Customer relationships whenever you create a
relationship between customers for tracking purposes? If so please describe
4285 Order Fulfillment Order Entry and Scheduling Manage customers Maintain Customer Agreements AR 4 customers the process and highlight any exceptions. Process
Do you ever pick product destined to a different Customer, ship it to a higher

priority Customer, and backorder the previous Customer? If so - please
Maintain Customer Delivery describe how this process works - please highlight any pertinent flags,
4286 Order Fulfillment Order Entry and Scheduling Manage customers Requirements OM 4 Backorders statuses, etc. Process
Maintain Customer Delivery Do you generate separate pick lists for backordered product? If so please
4287 Order Fulfillment Order Entry and Scheduling Manage customers Requirements OM 4 Backorders elaborate on the setup and process. Process
Do you generate separate pick lists for backordered product? If so - please
Maintain Customer Delivery describe how this process works - please highlight any pertinent flags,
4288 Order Fulfillment Order Entry and Scheduling Manage customers Requirements OM 4 Backorders statuses, etc. Process
Maintain Corporate Customer Do you have a central registry of customers which supports more than one
4289 Order Fulfillment Order Entry and Scheduling Manage customers Information OM,AR 4 customers business? Process
Do you have a central registry of customers which supports more than one
4290 Order Fulfillment Order Entry and Scheduling Manage customers Maintain Customer Categories OM,AR 4 Customer Information business? Process
Do you have a central registry of customers which supports more than one
Maintain Corporate Customer business? If so please describe pertinent differentiating aspects of the
4291 Order Fulfillment Order Entry and Scheduling Manage customers Information AR 4 Customer Information registry Process
Maintain Corporate Customer Do you have a prospect system separate from the receivable customers? If
4292 Order Fulfillment Order Entry and Scheduling Manage customers Information OM,AR 4 customers so - please describe how it is used. Process
Maintain Corporate Customer Do you have multiple "remit to's"? If so please describe the reasons and
4293 Order Fulfillment Order Entry and Scheduling Manage customers Information OM,AR 4 customers highlight any exceptions. Process
Maintain Corporate Customer Do you have the same customers repeated multiple times in the data files or
4294 Order Fulfillment Order Entry and Scheduling Manage customers Information OM,AR 4 customers the same Customer for different operating units? Process
Maintain Corporate Customer Do you provide discount payment terms? If so please list and decode
4295 Order Fulfillment Order Entry and Scheduling Manage customers Information OM,AR 4 customers abbreviations to meanings. Setup
Maintain Corporate Customer Do you provide split term payment terms? If so please list and decode
4296 Order Fulfillment Order Entry and Scheduling Manage customers Information OM,AR 4 customers abbreviations to meanings. Setup
Do you track and record relationships between customers e.g. franchises,
subsidiaries etc.? If so please describe the process and highlight any
4297 Order Fulfillment Order Entry and Scheduling Manage customers Maintain Customer Agreements AR 4 customers exceptions. Process
Do you use Customer agreements/contracts to manage specific discounts?
4298 Order Fulfillment Order Entry and Scheduling Manage customers Maintain Customer Agreements OM, AR 4 customers If so please list and decode abbreviations to meanings. Process
Do you use Customer agreements/contracts to manage specific invoicing

4299 Order Fulfillment Order Entry and Scheduling Manage customers Maintain Customer Agreements OM, AR 4 customers policies? If so please list and decode abbreviations to meanings. Process
Do you use Customer agreements/contracts to manage specific payment

4300 Order Fulfillment Order Entry and Scheduling Manage customers Maintain Customer Agreements OM, AR 4 customers terms? If so please list and decode abbreviations to meanings. Process
Do you use Customer agreements/contracts to manage specific price lists?
4301 Order Fulfillment Order Entry and Scheduling Manage customers Maintain Customer Agreements OM, AR 4 customers If so please list and decode abbreviations to meanings. Process
Maintain Corporate Customer How are multiple "remit to's" determined for each Customer? If so please
4302 Order Fulfillment Order Entry and Scheduling Manage customers Information OM,AR 4 customers describe the process and highlight any exceptions. Process
How do you default your sales person information onto a sales order? Could
Maintain Corporate Customer you default this information from the bill-to and/or ship-to locations you define
4303 Order Fulfillment Order Entry and Scheduling Manage customers Information OM,AR 4 Sales for a Customer? Process, Setup
Maintain Corporate Customer
4304 Order Fulfillment Order Entry and Scheduling Manage customers Information OM,AR 4 customers How do you group your customers for credit limits/credit checks? Process,Setup
4305 Order Fulfillment Order Entry and Scheduling Manage customers Information OM,AR 4 customers How do you group your customers for interest charges for late payments? Process,Setup
4306 Order Fulfillment Order Entry and Scheduling Manage customers Information OM,AR 4 customers How do you group your customers for payment rules? Process,Setup
4307 Order Fulfillment Order Entry and Scheduling Manage customers Information OM,AR 4 customers How do you group your customers for statements? Process,Setup
Maintain Customer Delivery
4308 Order Fulfillment Order Entry and Scheduling Manage customers Requirements OM 4 Backorders How do you handle shipment of backorders? Process
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4309 Order Fulfillment Order Entry and Scheduling Manage customers Information OM,AR 4 customers How do you maintain/audit your Customer data? Process
4310 Order Fulfillment Order Entry and Scheduling Manage customers Information OM,AR 4 customers How do you receive notice to create/generate a Customer order? Process
Maintain Corporate Customer How do you store and maintain the relationship between salespeople and
4311 Order Fulfillment Order Entry and Scheduling Manage customers Information OM,AR 4 Sales customers? Process, Setup
4312 Order Fulfillment Order Entry and Scheduling Manage customers Information OM,AR 4 customers How do you track Customer contact people? Process
Maintain Corporate Customer How do you track customers with different or multiple bill-to and ship-to
4313 Order Fulfillment Order Entry and Scheduling Manage customers Information OM,AR 4 customers addresses? Process
4314 Order Fulfillment Order Entry and Scheduling Manage customers Information OM,AR 4 Documents How many "bill-to’s" do you maintain for each Customer? Metric
4315 Order Fulfillment Order Entry and Scheduling Manage customers Information OM,AR 4 customers How many customers do you have? Metric
How often and who makes changes to Customer records? Is there any
4316 Order Fulfillment Order Entry and Scheduling Manage customers Change Customer Data OM, AR, GL 4 customers authorization needed? Setup
Maintain Corporate Customer To what extent can this information be changed and updated at the time of
4317 Order Fulfillment Order Entry and Scheduling Manage customers Information OM,AR 4 Customer Information order entry? Process
4318 Order Fulfillment Order Entry and Scheduling Manage customers Information OM,AR 4 customers What credit information is tracked for each Customer? Process
What Customer information do you default and at what level? (Ex. payment
Maintain Corporate Customer terms, shipping, tax may default differently at the Customer header vs. bill to
4319 Order Fulfillment Order Entry and Scheduling Manage customers Information OM,AR 4 Customer Information and ship to.) Process
Maintain Customer Delivery
4320 Order Fulfillment Order Entry and Scheduling Manage customers Requirements OM 4 Backorders What percentage of orders have backordered lines? Metric
4321 Order Fulfillment Order Entry and Scheduling Manage customers Information OM,AR 4 customers What type of payment terms do you provide? Setup
4322 Order Fulfillment Order Entry and Scheduling Manage customers Maintain Customer Categories AR 4 customers What type(s) of customers do you have? Process
4323 Order Fulfillment Order Entry and Scheduling Manage customers Information OM,AR 4 customers Who has access to your Customer database? Process
4324 Order Fulfillment Order Entry and Scheduling Manage customers Information OM,AR 4 Customer Information Who maintains Customer information? Process
4325 Order Fulfillment Order Entry and Scheduling Manage customers Information OM,AR 4 customers Who maintains your Customer information? Process
4326 Order Fulfillment Order Entry and Scheduling Manage customers Not Identified AR 3 customers Will customers of different businesses be supplied with the same items ? Process
Are there any time-intensive Order Fulfillment operations/processes that need
4327 Order Fulfillment Order Entry and Scheduling Manage Orders Not Identified OM 3 Other to be addressed? Process
Do you perform Available to Promise inquiries against multiple supply
sources for the purposes of meeting sales order demand planning needs? If
4328 Order Fulfillment Order Entry and Scheduling Manage Orders Schedule Sales Order Ship Date OM 4 Order Taking so please describe the process. Process

4329 Order Fulfillment Order Entry and Scheduling Manage Orders Not Identified ALL 3 Security Order Fulfillment? Please describe if it is current and how it is used. Process
Do you have security reports on who can run Order Fulfillment reports? (by
Company, by cost center etc.) If so please elaborate on setup and
4330 Order Fulfillment Order Entry and Scheduling Manage Orders Not Identified ALL 3 Security processing. Setup,Process
Do you have security requirements on who can enter data for Order
Fulfillment? (e.g. by Company? by cost center?) If so please elaborate on
4331 Order Fulfillment Order Entry and Scheduling Manage Orders Not Identified ALL 3 Security setup and processing. Process
Do you inquire against sales orders? If so please describe the process and
4332 Order Fulfillment Order Entry and Scheduling Manage Orders Not Identified OM 3 Order Taking various methods used, query criteria etc? Process
Do you measure re-schedules? If so please elaborate on setup and
4333 Order Fulfillment Order Entry and Scheduling Manage Orders Schedule Sales Order Ship Date OM 4 Order Taking processing. Metric
Do you obsolete items that currently have open orders? If so - please
4334 Order Fulfillment Order Entry and Scheduling Manage Orders Not Identified OM 3 Exception Handling describe the process. Process
Do you promise orders based on a master schedule plan? If so please
4335 Order Fulfillment Order Entry and Scheduling Manage Orders Schedule Sales Order Ship Date OM 4 Order Taking elaborate on setup and processing. Process
Do you run security reports on a regular basis for Order Fulfillment? If so
4336 Order Fulfillment Order Entry and Scheduling Manage Orders Not Identified ALL 3 Security please elaborate on setup and processing. Process
Do you send order acknowledgments? If so please elaborate on setup and
4337 Order Fulfillment Order Entry and Scheduling Manage Orders Send Sales Order Acknowledgment OM 4 Order Taking processing. Process
Do you ship from multiple locations? If so please elaborate on setup and
4338 Order Fulfillment Order Entry and Scheduling Manage Orders Schedule Sales Order Ship Date OM,INV 4 Order Taking processing. Setup
Do you track requested to actual ship dates by product? If so please
4339 Order Fulfillment Order Entry and Scheduling Manage Orders Schedule Sales Order Ship Date OM 4 Order Taking elaborate on setup and processing. Metric
Do you use purchase order number of purchase requisition information as

4340 Order Fulfillment Order Entry and Scheduling Manage Orders Not Identified OM 3 Order Taking part of your query? If so please describe the process. Process
Does your Company respond to Request for Proposals (RFPs) to obtain
work? If so - please describe how this process works - please highlight any
4341 Order Fulfillment Order Entry and Scheduling Manage Orders Not Identified OM 3 RFP pertinent flags, statuses, etc. Process
4342 Order Fulfillment Order Entry and Scheduling Manage Orders Not Identified OM 3 Maintenance How do you audit your Order Fulfillment data? Process
4343 Order Fulfillment Order Entry and Scheduling Manage Orders Not Identified OM 3 Exception Handling How do you handle the open orders if there is an engineering change? Process
4344 Order Fulfillment Order Entry and Scheduling Manage Orders Not Identified OM 3 Maintenance How do you maintain your Order Fulfillment data? Process
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How does your Company monitor customers or Customer types in the RFP
4345 Order Fulfillment Order Entry and Scheduling Manage Orders Not Identified OM 3 RFP process? Process
How does your Company monitor industries and market sectors in the RFP
How does your Company monitor Proposal Cost Recovery in the RFP
4348 Order Fulfillment Order Entry and Scheduling Manage Orders Not Identified OM 3 RFP How does your Company monitor the Win/Loss rate in the RFP process? Process
How is the shipping location determined? (i.e. by geography or product
4349 Order Fulfillment Order Entry and Scheduling Manage Orders Schedule Sales Order Ship Date OM 4 Order Taking availability? Process
4350 Order Fulfillment Order Entry and Scheduling Manage Orders Cancel/Change Sales Order OM, AR, GL 4 Sales How many orders are canceled in a month? Metric, Process
4351 Order Fulfillment Order Entry and Scheduling Manage Orders Cancel/Change Sales Order OM, AR, GL 4 Sales How many orders do you receive in a month? Metric
4352 Order Fulfillment Order Entry and Scheduling Manage Orders Cancel/Change Sales Order OM, AR, GL 4 Sales How often do you adjust orders? Metric
4353 Order Fulfillment Order Entry and Scheduling Manage Orders Cancel/Change Sales Order OM, AR, GL 4 Sales How often do you cancel orders? Metric
If applicable - how do you track discrepancies between Suppliers drop ships

4354 Order Fulfillment Order Entry and Scheduling Manage Orders Not Identified OM 3 Order Taking to customers and the customers original purchase order to you? Process,Setup
4355 Order Fulfillment Order Entry and Scheduling Manage Orders Resolve Sales Order Holds OM 4 Exception Handling Under what circumstances do you hold a booked order? Process
4356 Order Fulfillment Order Entry and Scheduling Manage Orders Cancel/Change Sales Order OM, AR, GL 4 Sales What are the reasons for canceled orders? Metric,Process
4357 Order Fulfillment Order Entry and Scheduling Manage Orders Cancel/Change Sales Order OM, AR, GL 4 Sales What are your policies and procedures about canceling orders? Process
4358 Order Fulfillment Order Entry and Scheduling Manage Orders Not Identified OM 3 Other Which operations/processes do you want to eliminate for Order Fulfillment? Process
4359 Order Fulfillment Order Entry and Scheduling Manage Orders Not Identified OM 3 Other Which operations/processes do you want to streamline for Order Fulfillment? Process
4360 Order Fulfillment Order Entry and Scheduling Manage Orders Resolve Sales Order Holds OM 4 Exception Handling Who is responsible for putting orders on hold? Process
4361 Order Fulfillment Order Entry and Scheduling Manage Orders Resolve Sales Order Holds OM 4 Exception Handling Who is responsible for removing order holds? Process
Resolve Credit Holds on Sales
4362 Order Fulfillment Order Entry and Scheduling Manage Orders Orders OM 4 Exception Handling Who is responsible for resolving credit issues with order holds? Process
Will there need to be terminal security for Order Fulfillment? If so please
4363 Order Fulfillment Order Entry and Scheduling Manage Orders Not Identified ALL 3 Security elaborate on setup and processing. Setup
Are you able to view all transactions associated with a given revision, serial
4364 Order Fulfillment Order Entry and Scheduling Manage Products and Pricing Not Identified OM,SE, INV 3 Manage Items number and/or lot? Process
4365 Order Fulfillment Order Entry and Scheduling Manage Products and Pricing Maintain Price List OM 4 Order Pricing Can price list be overridden at time of order entry? Setup
4366 Order Fulfillment Order Entry and Scheduling Manage Products and Pricing Maintain Price List OM 4 Order Pricing Do customers have multiple price lists? Do you use best price pricing? Setup
Do customers order products by lot or serial no.? If so please elaborate on
4367 Order Fulfillment Order Entry and Scheduling Manage Products and Pricing Not Identified OM,SE, INV 3 Product Types setup and processing. Process
Do customers order products by revision level? If so please elaborate on
4368 Order Fulfillment Order Entry and Scheduling Manage Products and Pricing Not Identified OM,SE, INV 3 Product Types setup and processing. Process
Do customers reference their part numbers or yours? How and when are
4369 Order Fulfillment Order Entry and Scheduling Manage Products and Pricing Not Identified OM,SE, INV 3 Product Types Customer part numbers referenced? Process
4370 Order Fulfillment Order Entry and Scheduling Manage Products and Pricing Not Identified OM,SE, INV 3 Manage Items Do use serial numbers to track items? Process
Do you combine discounting conditions? If so please elaborate on setup and
4371 Order Fulfillment Order Entry and Scheduling Manage Products and Pricing Maintain Price Discounts OM 4 Order Pricing processing. Setup
Do you compute the average selling price of a product on a regular basis? If
4372 Order Fulfillment Order Entry and Scheduling Manage Products and Pricing Maintain Price List OM 4 Order Pricing so please describe how the setup and process works. Metric
Do you create additional price lists in your business or customers? If so how
4373 Order Fulfillment Order Entry and Scheduling Manage Products and Pricing Add Price List OM, AR 4 Pricing many and how often? Setup & Process
4374 Order Fulfillment Order Entry and Scheduling Manage Products and Pricing Maintain Price List OM 4 Formulas Do you define a formula to create a price relation? Setup
Do you discount by Customer class? If so please elaborate on setup and
Do you discount by Customer or Customer site? If so - please describe setup
4376 Order Fulfillment Order Entry and Scheduling Manage Products and Pricing Maintain Price Discounts OM 4 Order Pricing and process. Setup
Do you discount by order type? If so please elaborate on setup and
4378 Order Fulfillment Order Entry and Scheduling Manage Products and Pricing Maintain Price Discounts OM 4 Order Pricing Do you discount by product/product line or product category? Setup
Do you discount by purchase order number? If so please elaborate on setup
4379 Order Fulfillment Order Entry and Scheduling Manage Products and Pricing Maintain Price Discounts OM 4 Order Pricing and processing. Setup
4380 Order Fulfillment Order Entry and Scheduling Manage Products and Pricing Maintain Price Discounts OM 4 Order Pricing Do you discount by quantity? If so - please describe setup and process. Setup
4381 Order Fulfillment Order Entry and Scheduling Manage Products and Pricing Maintain Price Discounts OM 4 Order Pricing Do you discount in percent or dollar amounts? Do they vary per order? Setup
Do you dynamically calculate the price based on a single or complex
4382 Order Fulfillment Order Entry and Scheduling Manage Products and Pricing Maintain Price List OM 4 Formulas formula? Please provide details on setup and calculation? Setup
4383 Order Fulfillment Order Entry and Scheduling Manage Products and Pricing Maintain Price List OM 4 Discounting Do you give total order price breaks? If so are they for all items or selected? Setup
4384 Order Fulfillment Order Entry and Scheduling Manage Products and Pricing Not Identified OM,SE, INV 3 Manage Items Do you group and track items by lot? Why and how? Process
Do you have a material catalogue? If so please elaborate on setup and
4385 Order Fulfillment Order Entry and Scheduling Manage Products and Pricing Maintain Price List OM,INV 4 Product Types processing. Setup
Do you have any items on a price list other than standard items? ie: service,
4386 Order Fulfillment Order Entry and Scheduling Manage Products and Pricing Maintain Price List OM 4 Order Pricing warranty, packaging, etc? Setup
Do you have default price lists? If so please describe the setup and
4387 Order Fulfillment Order Entry and Scheduling Manage Products and Pricing Maintain Price List OM 4 Order Pricing processing. Setup
Do you have GSA contracts that limit your commercial pricing? If so please
4388 Order Fulfillment Order Entry and Scheduling Manage Products and Pricing Maintain GSA Prices OM 4 Order Pricing describe the setup and processing. Setup
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Do you have rules based pricing? (e.g. such as a matrix for computer product
and CPU model) If so please describe how the setup and process works and
4389 Order Fulfillment Order Entry and Scheduling Manage Products and Pricing Maintain Price List OM 4 Order Pricing provide an example. Setup
Do you have total order discounts? If so please elaborate on setup and
Do you maintain inter-company price lists? If so please elaborate on setup
4391 Order Fulfillment Order Entry and Scheduling Manage Products and Pricing Maintain Price List OM 4 Order Pricing and processing. Metric,Setup
4392 Order Fulfillment Order Entry and Scheduling Manage Products and Pricing Maintain Price List OM 4 Formulas Do you price using formula based pricing? Please explain. Setup
Do you sell expiration dated material? If so please elaborate on setup and
4393 Order Fulfillment Order Entry and Scheduling Manage Products and Pricing Maintain Price List OM,INV 4 Product Types processing. Setup
Do you sell multiple units of measure for a single product? If so please
4394 Order Fulfillment Order Entry and Scheduling Manage Products and Pricing Maintain Price List OM,INV 4 Product Types elaborate on setup and processing. Process
4395 Order Fulfillment Order Entry and Scheduling Manage Products and Pricing Maintain Price List OM 4 Order Pricing Do you tie currency code to price lists? Please explain and how many? Setup
4396 Order Fulfillment Order Entry and Scheduling Manage Products and Pricing Not Identified OM,SE, INV 3 Manage Items Do you track items by revision ? Process
Maintain Supplementary Charge Do you use charge codes for orders or shipping that need to be added on the
4397 Order Fulfillment Order Entry and Scheduling Manage Products and Pricing Codes OM, AR 4 Order Pricing Customer order? Setup
Do you use container items (items that contain other items)? If so please
4398 Order Fulfillment Order Entry and Scheduling Manage Products and Pricing Maintain Price List OM,INV 4 Product Types elaborate on setup and usage. Setup
Do you use decimal quantities for units or items? Do you allow returns or
4399 Order Fulfillment Order Entry and Scheduling Manage Products and Pricing Not Identified OM, AR, GL, INV 3 Manage Items orders in decimal quantities? Setup,Process
Do you use load items (items that are loaded into a container)? If so please
4400 Order Fulfillment Order Entry and Scheduling Manage Products and Pricing Maintain Price List OM,INV 4 Product Types elaborate on setup and usage. Setup
4401 Order Fulfillment Order Entry and Scheduling Manage Products and Pricing Maintain Price List OM 4 Discounting Do you use price breaks by weight, volume, order quantity, or order value? Setup
4402 Order Fulfillment Order Entry and Scheduling Manage Products and Pricing Maintain Price List OM 4 Order Pricing Do you use pricing formulas? Please explain how they are calculated? Setup
Do you use standard item codes with default pricing and default accounting
4403 Order Fulfillment Order Entry and Scheduling Manage Products and Pricing Maintain Price List OM, AR 4 Sales information? If so please elaborate on setup and the defaulting processes. Setup,Process
Does your sales force have remote access to sales history, orders, and
4404 Order Fulfillment Order Entry and Scheduling Manage Products and Pricing Not Identified OM 3 Sales returns? Do you r customers have access to the same? Setup
4405 Order Fulfillment Order Entry and Scheduling Manage Products and Pricing Maintain Price List OM 4 Order Pricing How do you attach customers to price lists? Setup
How do you link the specific products/services that you sell, with general
4406 Order Fulfillment Order Entry and Scheduling Manage Products and Pricing Maintain Price List AR, GL 4 Invoicing ledger accounts at Invoice Entry? Setup,Process
4407 Order Fulfillment Order Entry and Scheduling Manage Products and Pricing Maintain Price List OM 4 Order Pricing How many active price lists do you have? Metric
4408 Order Fulfillment Order Entry and Scheduling Manage Products and Pricing Maintain Price List OM,INV 4 Product Types How many valid order products do you have? Metric
How will you default tax codes and tax groups to orders and control override
4409 Order Fulfillment Order Entry and Scheduling Manage Products and Pricing Maintain Price List OM, AR 4 Order Pricing ability? Setup
4410 Order Fulfillment Order Entry and Scheduling Manage Products and Pricing Maintain Price List OM 4 Discounting If so how are your price breaks used and applied? Setup
4411 Order Fulfillment Order Entry and Scheduling Manage Products and Pricing Not Identified OM,SE, INV 3 Manage Items If yes, then when are serial numbers assigned (at receipt, at shipment)? Process
Is there a cross reference to the customer part number? If so please
elaborate on setup and processing. If not - is there a manual cross
4412 Order Fulfillment Order Entry and Scheduling Manage Products and Pricing Not Identified OM,SE, INV 3 Product Types reference? If so please elaborate on setup and processing. Setup
4413 Order Fulfillment Order Entry and Scheduling Manage Products and Pricing Not Identified OM, AR, GL, INV 3 Manage Items What are the units of measure you use when you order items? Setup,Process
4414 Order Fulfillment Order Entry and Scheduling Manage Products and Pricing Maintain Price List OM 4 Order Pricing What default information do you use for price lists? Setup
What types of discounts do you use? Please provide a list of major
4415 Order Fulfillment Order Entry and Scheduling Manage Products and Pricing Maintain Price Discounts OM 4 Order Pricing categories and SASE examples. Setup
Who has access to update or add pricing item to the price list? How often and
4416 Order Fulfillment Order Entry and Scheduling Manage Products and Pricing Add Price List OM, AR 5 Security when are changes made to the price list? Setup & Process
Will you be obtaining prices from sources external to Oracle Pricing via API
4417 Order Fulfillment Order Entry and Scheduling Manage Products and Pricing Maintain Price List OM, AR 4 Order Pricing connected to your custom code? Please elaborate in detail. Setup
4418 Order Fulfillment Order Entry and Scheduling Not Identified Not Identified OM,SE,INV, ATP 2 ATP Do you need to reserve items globally? Process
Do you reserve items from other than the defaulted warehouse? Do you need
4419 Order Fulfillment Order Entry and Scheduling Not Identified Not Identified OM,SE,INV, ATP 2 ATP to view other warehouses? Process
How do you reserve item(s) for customers and orders? Please explain in
4420 Order Fulfillment Order Entry and Scheduling Not Identified Not Identified OM,SE,INV 2 ATP detail. Process
Are there any automatic holds, authorizations, or approvals that must occur?
If so please provide a current list of holds, authorizations, or approvals by
4421 Order Fulfillment Order Entry and Scheduling Setup Order Process Defines and maintain Order Types OM 4 Order Types order type. Process
Maintain Delivery and Transport
4422 Order Fulfillment Order Entry and Scheduling Setup Order Process Codes OM, SE 4 Transportation Are they Based on transportation availability? Process
4423 Order Fulfillment Order Entry and Scheduling Setup Order Process Codes OM, SE 4 Transportation Are they based on Customer due date? Process
4424 Order Fulfillment Order Entry and Scheduling Setup Order Process Codes OM, INV 4 Transportation Are they based on inventory needs at your regional sites? Process
4425 Order Fulfillment Order Entry and Scheduling Setup Order Process Codes OM, SE 4 Transportation Are they based on shipment to regional areas? Process
Setup and maintain Abnormal Do you have any triggers or actions in your current system that would require
4426 Order Fulfillment Order Entry and Scheduling Setup Order Process Demand Triggers and Actions All 4 Other customizations? Please explain in detail. Process
Do you have custom international shipping documents? If so - please

Maintain Delivery and Transport elaborate on setup and usage. Please provide SASE examples and identify
4427 Order Fulfillment Order Entry and Scheduling Setup Order Process Codes OM,SE,INV 4 Documents what information is required on international shipping documents. Process
486152650.xlsx Page 113

Type =
Setup Metric
OBM Row Process
Do you have sales representatives? How many? Please describe the

4428 Order Fulfillment Order Entry and Scheduling Setup Order Process Maintain Marketing Territory Codes OM,AR 4 Sales assignment, storage, and maintenance process of sales representatives. Process,Metric
Do you have specific procedures for the taking of each type of order? If so
4429 Order Fulfillment Order Entry and Scheduling Setup Order Process Defines and maintain Order Types OM 4 Order Types please provide a current procedures documents. Process
Do you maintain mandatory and/or optional reviews in your orders cycle for
credit risk, legal compliance, and/or other approvals? If so please identify all
4430 Order Fulfillment Order Entry and Scheduling Setup Order Process Define and Maintain Order Cycles OM, WF 4 Sales reviews, possible outcomes, and cycles where they exist. Process
Do you manage international shipments or does your carrier provide that
4431 Order Fulfillment Order Entry and Scheduling Setup Order Process Maintain Freight Carriers OM, INV 4 Transportation service? Process
4432 Order Fulfillment Order Entry and Scheduling Setup Order Process Codes OM,SE 4 Transportation Do you need a Transportation Calendar by Customer, by supplier, by carrier? Setup
4433 Order Fulfillment Order Entry and Scheduling Setup Order Process Maintain Freight Carriers OM, INV 4 Transportation Do you need volume and weight information when tendering a load? Process
4434 Order Fulfillment Order Entry and Scheduling Setup Order Process Codes OM, SE 4 Transportation Do you plan production based on Departures? Process
Do you take international orders? If so please elaborate on setup and
4435 Order Fulfillment Order Entry and Scheduling Setup Order Process Defines and maintain Order Types OM 4 Order Types processing. Process
Do you track non-revenue sales credits? If so - how does this process work
4436 Order Fulfillment Order Entry and Scheduling Setup Order Process Not Identified OM, AR 3 Sales and highlight any exceptions. Process
Do you track Sales Territory Information? If so please explain how this
4437 Order Fulfillment Order Entry and Scheduling Setup Order Process Maintain Marketing Territory Codes OM,AR 4 Sales process works. Process
4438 Order Fulfillment Order Entry and Scheduling Setup Order Process Maintain Freight Carriers OM,SE 4 Transportation Do you use a Shipping Calendar or Carrier Calendar? Setup
4439 Order Fulfillment Order Entry and Scheduling Setup Order Process Defines and maintain Order Types OM 4 Order Types Do you use blanket orders? If so please elaborate on setup and processing. Process
Do you use order notes for customers or Customer service? Please explain
4440 Order Fulfillment Order Entry and Scheduling Setup Order Process Define and Maintain Order Notes OM, SE 4 Order Taking and give examples. Setup & Process
4441 Order Fulfillment Order Entry and Scheduling Setup Order Process Maintain Freight Carriers OM, INV 4 Transportation Do you wish to receive quotes for loads via the Internet? Process
Maintain Delivery and Transport Do you wish to record freight charges onto the Sales Orders at the time of
4442 Order Fulfillment Order Entry and Scheduling Setup Order Process Codes OM, INV 4 Transportation shipment? Process
4443 Order Fulfillment Order Entry and Scheduling Setup Order Process Maintain Freight Carriers OM, INV 4 Transportation Do you wish to tender a load with a carrier via the Internet? Process
Maintain Delivery and Transport Does the Transportation Plan effect available to promise dates to
4444 Order Fulfillment Order Entry and Scheduling Setup Order Process Codes OM, INV 4 Transportation customers? Process
Maintain Delivery and Transport Does the Transportation Plan include Sales Order Shipments and Service
4445 Order Fulfillment Order Entry and Scheduling Setup Order Process Codes OM, INV 4 Transportation Repairs and RMA shipments? Process
4446 Order Fulfillment Order Entry and Scheduling Setup Order Process Maintain Marketing Territory Codes OM,AR 4 Sales How do you assign commissions? Process
4447 Order Fulfillment Order Entry and Scheduling Setup Order Process Maintain Marketing Territory Codes OM,AR 4 Sales How do you breakup territory for sales? Process
4448 Order Fulfillment Order Entry and Scheduling Setup Order Process Codes OM, SE 4 Transportation How do you generate shipping schedules? Process
4449 Order Fulfillment Order Entry and Scheduling Setup Order Process Maintain Freight Carriers OM, INV 4 Transportation How do you manage your carriers? Process
4450 Order Fulfillment Order Entry and Scheduling Setup Order Process Codes OM, SE 4 Departure Planning How do you sequence deliveries within a departure? Process
How is Sales Territory Information for tracking purposes derived? (i.e.
4451 Order Fulfillment Order Entry and Scheduling Setup Order Process Maintain Marketing Territory Codes OM,AR Sales Customer, salesperson etc.) Process
4452 Order Fulfillment Order Entry and Scheduling Setup Order Process Codes OM, INV 4 Transportation How is the Transportation Plan communicated internally? Process
4453 Order Fulfillment Order Entry and Scheduling Setup Order Process Defines and maintain Order Types OM 4 Order Types How may shipments per month? Performance
4454 Order Fulfillment Order Entry and Scheduling Setup Order Process Codes OM, SE 4 Departure Planning If applicable, could one departure have several Customer destinations? Process
Maintain Delivery and Transport If applicable, how do sequence vehicle load ordering for lines within a
4455 Order Fulfillment Order Entry and Scheduling Setup Order Process Codes OM, SE 4 Departure Planning delivery? Process
Maintain Delivery and Transport If applicable, how do you assign scheduled shipment lines to planned
4456 Order Fulfillment Order Entry and Scheduling Setup Order Process Codes OM, SE 4 Departure Planning departures? Process
Maintain Delivery and Transport If applicable, how do you estimate the numbers of containers required for
4457 Order Fulfillment Order Entry and Scheduling Setup Order Process Codes OM, SE 4 Departure Planning shipment? Process
Maintain Delivery and Transport If applicable, how do you factor in vehicle capacity information into your
4458 Order Fulfillment Order Entry and Scheduling Setup Order Process Codes OM, SE 4 Departure Planning departure planning? Process
4459 Order Fulfillment Order Entry and Scheduling Setup Order Process Codes OM, SE 4 Departure Planning If applicable, how do you schedule vehicle departures? Process
If your sales order cycle involves product shipment, how do you manage
4460 Order Fulfillment Order Entry and Scheduling Setup Order Process Define and Maintain Order Cycles OM, WF 4 Sales partial shipments and resulting backorders? Setup,Process
4461 Order Fulfillment Order Entry and Scheduling Setup Order Process Codes OM, SE 4 Transportation Is a delivery schedule integral with your current business software? Setup
Is there a different paper trail for each order type? If so please describe the
4462 Order Fulfillment Order Entry and Scheduling Setup Order Process Defines and maintain Order Types OM 4 Order Types paper trail and audit purpose, by order type. Process
4463 Order Fulfillment Order Entry and Scheduling Setup Order Process Defines and maintain Order Types OM 4 Order Types Is your order volume steady or seasonal? Please explain why. Performance
4464 Order Fulfillment Order Entry and Scheduling Setup Order Process Not Identified ALL 3 Security for Order Fulfillment? If so please explain why. Setup,Process
Please identify any sales order cycle that involves product shipment? Please
4465 Order Fulfillment Order Entry and Scheduling Setup Order Process Define and Maintain Order Cycles OM, WF 4 Sales highlight any exceptions. Setup,Process
486152650.xlsx Page 114

Type =
Setup Metric
OBM Row Process
To what extent do you plan shipment departures - where a departure consists
Maintain Delivery and Transport of delivery lines that are scheduled to be shipped in a specific vehicle on a
4466 Order Fulfillment Order Entry and Scheduling Setup Order Process Codes OM, SE 4 Departure Planning specific date and time? Process
To what extent do you use delivery based shipping - where a delivery

Maintain Delivery and Transport consists of a set of delivery lines that are scheduled to be shipped to a
4467 Order Fulfillment Order Entry and Scheduling Setup Order Process Codes OM 4 Delivery Planning Customer’s ship to location in a specific vehicle on a specific date and time? Process
Maintain Customer Service Hold What are the factors that can place orders on hold? Please decode and
4468 Order Fulfillment Order Entry and Scheduling Setup Order Process Codes OM 4 Exception Handling abbreviations and meanings you may have to a 'holds list'. Setup
4469 Order Fulfillment Order Entry and Scheduling Setup Order Process Define and Maintain Order Cycles OM, WF 4 Sales What are the milestones of your sales order cycle? Setup
4470 Order Fulfillment Order Entry and Scheduling Setup Order Process Defines and maintain Order Types OM 4 Order Types What are the required processing steps for each type of order? Setup
What are the types of documents that you generate? Please provide a
4471 Order Fulfillment Order Entry and Scheduling Setup Order Process Not Identified OM,SE,INV 3 Documents complete, current list, and samples of each. Process
What are the types of orders that you process? (i.e. goods, services, returns)
4472 Order Fulfillment Order Entry and Scheduling Setup Order Process Defines and maintain Order Types OM 4 Order Types Please provide a categorized list of all order types. Setup
4473 Order Fulfillment Order Entry and Scheduling Setup Order Process Defines and maintain Order Types OM 4 Order Types What do you like about your current order entry system? Process
4474 Order Fulfillment Order Entry and Scheduling Setup Order Process Defines and maintain Order Types OM 4 Order Types What is the average number lines per order by order type? Performance
Order Specification and Configuration Generate Order Do you promise configured orders based on a master schedule plan? If so
4475 Order Fulfillment Setup Specification/Configuration to Bas Not Identified OM, BOM,WIP 3 Product Types please elaborate on how you meet requested date by setup and processing. Process
Order Specification and Configuration Do you accept configured sales orders? If so please elaborate on setup and
4476 Order Fulfillment Setup Not Identified Not Identified OM 2 Product Types processing. Setup
Order Specification and Configuration
4477 Order Fulfillment Setup Review and Resolve Exceptions Validate if Configured Order OM,INV 4 Product Types Do you have a validation process for configured orders? Process
Order Specification and Configuration Review and Resolve Who and how do you review or resolve exceptions or changes on configured
4478 Order Fulfillment Setup Review and Resolve Exceptions Exceptions/Changes OM,INV 4 Product Types orders? Process
Order Specification and Configuration Setup Order Specification and Do you have a special price list for configured products? If so - how does it
4479 Order Fulfillment Setup Configuration Set Up Options OM,INV 4 Product Types differ and please provide a sample. Process
Order Specification and Configuration Setup Order Specification and
4480 Order Fulfillment Setup Configuration Set Up Rules OM,INV 4 Product Types Do you have constraint or specific rules for configuration orders? Process
Order Specification and Configuration Setup Order Specification and Do you have documentation that is required to accompany the configured
4481 Order Fulfillment Setup Configuration Submit Sales Order Documentation OM,INV 4 Product Types item(s) on the order? Setup
Order Specification and Configuration Setup Order Specification and
4482 Order Fulfillment Setup Configuration Set Up Options OM,INV 4 Product Types How do you check Available to Promise for configured orders? Process
Order Specification and Configuration Setup Order Specification and When is a configured order considered a committed order? (i.e. at order
4483 Order Fulfillment Setup Configuration Not Identified OM, BOM,WIP 3 Product Types entry, booking, when ship date promised) Process
Order Specification and Configuration Do you accept Customer configured sales orders? If so please elaborate on
4484 Order Fulfillment Setup Specify and Configure Order Not Identified OM 3 Product Types setup and processing. Process
Order Specification and Configuration Do you give the Customer a ship date while on the phone? If so please
4485 Order Fulfillment Setup Specify and Configure Order Not Identified OM,INV 3 Product Types elaborate on how you meet requested date by setup and processing. Process
Order Specification and Configuration If you process configured orders - do you attempt to reserve new sales order
4486 Order Fulfillment Setup Specify and Configure Order Not Identified OM 3 Product Types configurations to existing item master configurations? Process
Order Specification and Configuration If you process configured orders, do you attempt to match a new sales order
4487 Order Fulfillment Setup Specify and Configure Order Not Identified OM 3 Product Types configuration to an existing configuration already in your item master? Process
Order Specification and Configuration
4488 Order Fulfillment Setup Specify and Configure Order Not Identified OM 3 Product Types What percent of all orders are configured? Metric
Setup and Maintain Price Are there any type of custom pricing reports you use? If so please elaborate
4489 Order Fulfillment Order Entry and Scheduling Manage Products and Pricing Promotions QP 4 Reports with examples. Process, Setup
Setup and Maintain Price
4490 Order Fulfillment Order Entry and Scheduling Manage Products and Pricing Promotions QP 4 Price Lists Do you have items that are promotional items only? If so please explain. Process
4491 Order Fulfillment Order Entry and Scheduling Manage Products and Pricing Promotions QP 4 Price Lists Do you use an item hierarchy for the promotional price list ? Setup
4492 Order Fulfillment Order Entry and Scheduling Manage Products and Pricing Promotions QP 4 Reports Do you use or require pricing reports? If so what type and format do you use? Process, Setup
4493 Order Fulfillment Order Entry and Scheduling Manage Products and Pricing Promotions QP,AR 4 Payment Terms Do your payment terms change during a promotion? If so please explain. Process
4494 Order Fulfillment Order Entry and Scheduling Manage Products and Pricing Promotions QP 4 Promotions Dates Do your promotion dates change during a promotion? If so please explain. Process
4495 Order Fulfillment Order Entry and Scheduling Manage Products and Pricing Promotions QP 4 Free Goods How do you account for and process free goods? Process
4496 Order Fulfillment Order Entry and Scheduling Manage Products and Pricing Promotions QP, AR 4 Accruals How do you manage customer accrual dollars? Process
4497 Order Fulfillment Order Entry and Scheduling Manage Products and Pricing Promotions QP, AR 4 Accruals How do you pay out customer accrual dollars? How often? Process
Setup and Maintain Price How do you process Coupons? Is there a collection method for these
4498 Order Fulfillment Order Entry and Scheduling Manage Products and Pricing Promotions QP 4 Coupons coupons? Please explain. Process
Setup and Maintain Price How often do you need to change or add the pricing breaks? For a
4499 Order Fulfillment Order Entry and Scheduling Manage Products and Pricing Promotions QP 4 Pricing Breaks promotion? Please explain. Process
486152650.xlsx Page 115

Type =
Setup Metric
OBM Row Process
Setup and Maintain Price What historical reporting is required for promotions? If so how is this
4500 Order Fulfillment Order Entry and Scheduling Manage Products and Pricing Promotions QP, AR 4 Reports promotion history captured? Process, Setup
Setup and Maintain Price What type of security is needed for pricing, promotions and discounting? Who
4501 Order Fulfillment Order Entry and Scheduling Manage Products and Pricing Promotions QP 4 Security maintains the promotional updates? Process, Setup
4502 Order Fulfillment Order Entry and Scheduling Manage Products and Pricing Promotions QP 4 Pricing Attribute Who will maintain the pricing attributes? Process
4503 Order Fulfillment Order Entry and Scheduling Manage Products and Pricing Promotions QP 4 Pricing Breaks Who will maintain the pricing breaks? Process
4504 Order Fulfillment Order Entry and Scheduling Manage Products and Pricing Promotions QP 4 Pricing Modifiers Who will maintain the pricing modifiers? Process
4505 Order Fulfillment Order Entry and Scheduling Manage Products and Pricing Promotions QP 4 Pricing Qualifier Who will maintain the pricing qualifiers? Process
Setup and Maintain Price Will you have a need to change or add the pricing attributes during a effective
4506 Order Fulfillment Order Entry and Scheduling Manage Products and Pricing Promotions QP 4 Pricing Attribute promotion? Please explain. Setup
Setup and Maintain Price Will you have a need to change or add the pricing modifiers during a effective
4507 Order Fulfillment Order Entry and Scheduling Manage Products and Pricing Promotions QP 4 Pricing Modifiers promotion? Please explain. Setup
Setup and Maintain Price Will you have a need to change or add the pricing qualifiers during a effective
4508 Order Fulfillment Order Entry and Scheduling Manage Products and Pricing Promotions QP 4 Pricing Qualifier promotion? Please explain. Setup
Are there any Oracle CRM applications that will need promotion pricing in
4509 Order Fulfillment Order Entry and Scheduling Setup Order Process Setup and Maintain Promotions QP 4 Price Lists addition to Order Management Pricing? Please explain Setup
Are there any other pricing attributes that will be used for pricing? Please
4510 Order Fulfillment Order Entry and Scheduling Setup Order Process Setup and Maintain Promotions QP 4 Pricing Attribute explain. Setup
Do you accept coupons on an customer order? If so how much of the coupon
4511 Order Fulfillment Order Entry and Scheduling Setup Order Process Setup and Maintain Promotions QP 4 Coupons do you apply? Setup
4512 Order Fulfillment Order Entry and Scheduling Setup Order Process Setup and Maintain Promotions QP 4 Pricing Modifiers Do you create cascading modifiers? Setup
Do you create eligibility rules for modifiers by assigning list or line level
4513 Order Fulfillment Order Entry and Scheduling Setup Order Process Setup and Maintain Promotions QP 4 Pricing Modifiers qualifiers? Setup
4514 Order Fulfillment Order Entry and Scheduling Setup Order Process Setup and Maintain Promotions QP 4 Pricing Modifiers Do you create exclusive modifiers? Setup
4515 Order Fulfillment Order Entry and Scheduling Setup Order Process Setup and Maintain Promotions QP 4 Pricing Qualifier Do you currently use some form of eligibility qualifiers for pricing? Setup
4516 Order Fulfillment Order Entry and Scheduling Setup Order Process Setup and Maintain Promotions QP 4 Pricing Attribute Do you currently use some form of pricing attributes for pricing? Setup
4517 Order Fulfillment Order Entry and Scheduling Setup Order Process Setup and Maintain Promotions QP 4 Pricing Modifiers Do you currently use some form of pricing modifiers for pricing? Setup
Do you define a listing of predefined lookup types and associated values for
4518 Order Fulfillment Order Entry and Scheduling Setup Order Process Setup and Maintain Promotions QP 4 Price Lists pricing? Setup
Do you ever add additional item(s) to the promotion while the promotion is in
effect? If so how often and how is it applied for effectively within the
4519 Order Fulfillment Order Entry and Scheduling Setup Order Process Setup and Maintain Promotions QP 4 Price Lists promotion? Process, Setup
Do you have different payment terms that are attached to promotions? If so
4520 Order Fulfillment Order Entry and Scheduling Setup Order Process Setup and Maintain Promotions QP,AR 4 Payment Terms please explain. Setup
4521 Order Fulfillment Order Entry and Scheduling Setup Order Process Setup and Maintain Promotions QP 4 Price Lists Do you have separate price lists for promotions? If so how many? Setup
4522 Order Fulfillment Order Entry and Scheduling Setup Order Process Setup and Maintain Promotions QP 4 Pricing Breaks Do you mark discounts exclusive or incompatible to each other? Setup
4523 Order Fulfillment Order Entry and Scheduling Setup Order Process Setup and Maintain Promotions QP 4 Pricing Modifiers Do you match effectively dates for promotional discounting? Please explain. Setup
Do you offer a coupon(s) for future pricing discounts when specific item(s)
4524 Order Fulfillment Order Entry and Scheduling Setup Order Process Setup and Maintain Promotions QP 4 Coupons are ordered? Setup
Do you offer buy one get one type of free goods? If so please explain how
4525 Order Fulfillment Order Entry and Scheduling Setup Order Process Setup and Maintain Promotions QP 4 Free Goods they are applied. Setup
4526 Order Fulfillment Order Entry and Scheduling Setup Order Process Setup and Maintain Promotions QP 4 Pricing Modifiers Do you offer discounts as well as surcharges for pricing modifiers? Setup
Do you offer free goods? How does your free goods get applied to the order
4527 Order Fulfillment Order Entry and Scheduling Setup Order Process Setup and Maintain Promotions QP 4 Free Goods line? Setup
Do you offer gift certificates? If so how do you process them on a promotional
4528 Order Fulfillment Order Entry and Scheduling Setup Order Process Setup and Maintain Promotions QP 4 Coupons order? Setup
Do you offer item upgrades or item replacements for a specific item ordered?
4529 Order Fulfillment Order Entry and Scheduling Setup Order Process Setup and Maintain Promotions QP 4 Pricing Modifiers Please Explain. Setup
Do you offer multiple deals for the same customer/order? Please explain and
4530 Order Fulfillment Order Entry and Scheduling Setup Order Process Setup and Maintain Promotions QP 4 Deals & Accruals also how this is achieved? Setup
4531 Order Fulfillment Order Entry and Scheduling Setup Order Process Setup and Maintain Promotions QP 4 Pricing Modifiers Do you offer other item discounts when specific item(s) are ordered? Setup
4532 Order Fulfillment Order Entry and Scheduling Setup Order Process Setup and Maintain Promotions QP 4 Deals & Accruals Do you use deals for specific or groups of customers in pricing? Setup
Do you use negative promotional pricing? Please explain in detail how this is
4533 Order Fulfillment Order Entry and Scheduling Setup Order Process Setup and Maintain Promotions QP 4 Price Lists used. Setup
4534 Order Fulfillment Order Entry and Scheduling Setup Order Process Setup and Maintain Promotions QP 4 Pricing Breaks Do you use pricing breaks? How do you apply them? Setup
Do you use terms upgrades based on customer items ordered where by

4535 Order Fulfillment Order Entry and Scheduling Setup Order Process Setup and Maintain Promotions QP,AR 4 Payment Terms upgrading payments, shipping or freight terms? Please explain? Setup
4536 Order Fulfillment Order Entry and Scheduling Setup Order Process Setup and Maintain Promotions QP 4 Coupons How is the coupon validated for discounting a promotion? Setup
How long do your promotions run for? Do your promotions dates overlay with
4537 Order Fulfillment Order Entry and Scheduling Setup Order Process Setup and Maintain Promotions QP 4 Promotions Dates other promotions? Setup
How will the promotion price list be determined? Are there any exceptions to
4538 Order Fulfillment Order Entry and Scheduling Setup Order Process Setup and Maintain Promotions QP 4 Price Lists the rules applied here? Setup
What currencies will be used for pricing promotions? Are the price lists setup
4539 Order Fulfillment Order Entry and Scheduling Setup Order Process Setup and Maintain Promotions QP 4 Price Lists for this currency now? Setup
What event phases need to be mapped for pricing and discounting? Are
4540 Order Fulfillment Order Entry and Scheduling Setup Order Process Setup and Maintain Promotions QP 4 Price Lists there any restrictions? Please explain. Setup
What system sourcing will be used for promotion pricing? Please elaborate if
4541 Order Fulfillment Order Entry and Scheduling Setup Order Process Setup and Maintain Promotions QP 4 Price Lists other than Oracle Pricing. Setup
486152650.xlsx Page 116

Type =
Setup Metric
OBM Row Process
Will pricing attribute sourcing rules will be used? Please explain how these
4542 Order Fulfillment Order Entry and Scheduling Setup Order Process Setup and Maintain Promotions QP 4 Pricing Attribute rules apply? Setup
Will the pricing/promotions be applicable to the entire organization or to one
4543 Order Fulfillment Order Entry and Scheduling Setup Order Process Setup and Maintain Promotions QP 4 Price Lists operating unit? Setup
4544 Order Fulfillment Order Entry and Scheduling Setup Order Process Setup and Maintain Promotions QP,AR 4 Deals & Accruals Will you be creating monetary or non-monetary promotional accruals? Setup
Will you be using N-Dimensional pricing to discount in promotions? Please
4545 Order Fulfillment Order Entry and Scheduling Setup Order Process Setup and Maintain Promotions QP 4 Price Lists explain. Setup
Will you need to setup profile classes for customer promotional pricing?
4546 Order Fulfillment Order Entry and Scheduling Setup Order Process Setup and Maintain Promotions QP 4 Price Lists Please explain. Setup
Will you use add promotional goods to a customer order and adjust pricing
4547 Order Fulfillment Order Entry and Scheduling Setup Order Process Setup and Maintain Promotions QP 4 Pricing Modifiers when a customer orders specific item(s)? Setup
Will you use customer classes or specific customer groups for eligibility
4548 Order Fulfillment Order Entry and Scheduling Setup Order Process Setup and Maintain Promotions QP 4 Pricing Qualifier qualifiers? Setup
4549 Order Fulfillment Order Entry and Scheduling Setup Order Process Setup and Maintain Promotions QP 4 Pricing Modifiers Will you use multiple modifier types in discounting a customer order? Setup
4550 Order Fulfillment Order Entry and Scheduling Setup Order Process Setup and Maintain Promotions QP 4 Pricing Qualifier Will you use order amounts or line volumes for eligibility qualifiers? Setup
Will you use Order Types, Shipment Date, or Line Type as a predefined
4551 Order Fulfillment Order Entry and Scheduling Setup Order Process Setup and Maintain Promotions QP 4 Pricing Qualifier eligibility qualifier?? Setup
Will you use Payment Term, Freight Term, or Shipping Terms, as a
4552 Order Fulfillment Order Entry and Scheduling Setup Order Process Setup and Maintain Promotions QP 4 Pricing Qualifier predefined eligibility qualifier? Setup
Will you use price breaks to discount or surcharge price adjustment or benefit
4553 Order Fulfillment Order Entry and Scheduling Setup Order Process Setup and Maintain Promotions QP 4 Pricing Breaks when a customer orders one or more specific item(s)? Setup
Will you use specific customers, Bill-To, or Sales Channel as a predefined
4554 Order Fulfillment Order Entry and Scheduling Setup Order Process Setup and Maintain Promotions QP 4 Pricing Qualifier eligibility qualifier? Setup
4555 Order Fulfillment Order Entry and Scheduling Setup Order Process Setup and Maintain Promotions QP 4 Setup
4556 Planning and Forecasting Demand Management Manage Forecasts Generate Updated Forecast MPS, OM 1006 10 Collection/Analysis How do you track market demand for your products? Process
4557 Planning and Forecasting Demand Management Manage Forecasts Identify and Establish Policies MPS, OM 1006 10 Collection/Analysis Do you have regional market demand? Process
Generate and Setup Forecasting
4558 Planning and Forecasting Demand Management Manage Forecasts System INV, MPS, OM 1006 10 Collection/Analysis Do you use historical demand to assist the forecasting process? Process
Do you collaborate with your customers to allow them to enter, via the web,
4559 Planning and Forecasting Demand Management Manage Forecasts Identify and Establish Policies Web Customers 1006 10 Collection/Analysis their own forecasts? Process
Demand Planning,
4560 Planning and Forecasting Demand Management Manage Forecasts Identify and Establish Policies OM 1006 10 Demand Forecast What are your forecast demand sources? Process
Conduct Sales and Operational Demand Planning,
4561 Planning and Forecasting Demand Management Manage Forecasts Planning OM 1006 10 Demand Forecast Do you create a forecast for each demand source? Process
Conduct Sales and Operational Demand Planning, Do you use formal methods and/or PC based tools to assist the forecasting
4562 Planning and Forecasting Demand Management Manage Forecasts Planning OM 1006 10 Collection/Analysis process? Process
4563 Planning and Forecasting Demand Management Manage Forecasts Planning OM 1006 10 Collection/Analysis Do you use different forecasting techniques for different sources of demand? Process
Do you use any of the following forecasting techniques? Exponential
Conduct Sales and Operational Demand Planning, smoothing? Hot-Winters? Seasonal adjustments? Trend Lines? Best-fit
4564 Planning and Forecasting Demand Management Manage Forecasts Planning OM 1006 10 Collection/Analysis model? Process
4565 Planning and Forecasting Demand Management Manage Forecasts Planning OM 1006 10 Collection/Analysis Do you have seasonal or highly variable demand? Process
Conduct Sales and Operational Demand Planning, Do you create multiple forecasting scenarios?
4566 Planning and Forecasting Demand Management Manage Forecasts Planning OM 1006 10 Collection/Analysis Sales Forecast, Marketing Forecast, Budget, Constrained vs. Unconstrained? Process
4567 Planning and Forecasting Demand Management Manage Forecasts Planning OM 1006 10 Collection/Analysis Do you consolidate forecasts for production? Process
Define and Setup Forecasting Demand Planning, Do you create forecast reconciliation by generating aggregate forecasts from
4568 Planning and Forecasting Demand Management Manage Forecasts System OM 1006 10 Collection/Analysis detailed forecasts? Process
Define and Setup Forecasting Demand Planning, Do you create forecast reconciliation by generating detailed forecasts from
4569 Planning and Forecasting Demand Management Manage Forecasts System OM 1006 10 Collection/Analysis aggregate forecasts? Process
Define and Setup Forecasting Demand Planning,
4570 Planning and Forecasting Demand Management Manage Forecasts System OM 1006 10 Demand Forecast Do you forecast in multiple units of measure? (DFUs) Process
Define and Setup Forecasting Do you forecast by product family or by configuration model or by item or in
4571 Planning and Forecasting Demand Management Manage Forecasts System APS, SCP, MPS/MRP 1006 10 Forecast Level some combination? Process
Define and Setup Forecasting
4572 Planning and Forecasting Demand Management Manage Forecasts System APS, SCP, MPS/MRP 1006 10 Forecast Level Do you forecast end item and/or spares demand? Process
Define and Setup Forecasting
4573 Planning and Forecasting Demand Management Manage Forecasts System APS, SCP, MPS/MRP 1006 10 Forecast Level Do you forecast configured products? Process
Conduct Sales and Operational Do you group demand forecasts for planning or consumption or order
4574 Planning and Forecasting Demand Management Manage Forecasts Planning APS, SCP, MPS/MRP 1006 10 Demand Forecast promising purposes? Setup
Conduct Sales and Operational Do you separate your demand forecast from the forecast used to drive
4575 Planning and Forecasting Demand Management Manage Forecasts Planning APS, SCP, MPS/MRP 1006 10 Demand Forecast production? Process
How many and on what level for an item do you forecast on a weekly basis?
4576 Planning and Forecasting Demand Management Manage Forecasts Identify and Establish Policies APS, SCP, MPS/MRP 1006 10 Forecast Level Monthly basis? Performance
4577 Planning and Forecasting Demand Management Manage Forecasts Identify and Establish Policies APS, SCP, MPS/MRP 1006 10 Maintenance What is the forecast system processing time during the peak forecast period? Performance
APS, Demand
Planning, SCP,
4578 Planning and Forecasting Demand Management Manage Forecasts Identify and Establish Policies MPS/MRP 1006 10 Maintenance How do you maintain your Forecasting data? Process
How long does the typical forecast cycle take (from source to consolidation of
4579 Planning and Forecasting Demand Management Manage Forecasts Issue Forecast MPS 1006 10 Maintenance forecast)? Metric
4580 Planning and Forecasting Demand Management Manage Forecasts Generate Performance Measures MPS 1006 10 Maintenance What types of drivers would cause forecast changes and adjustments? Process
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Generate Performance
4581 Planning and Forecasting Demand Management Manage Forecasts Generate Performance Measures INV, MPS 1006 10 Measures Do you track forecast accuracy, and change your plans accordingly? Performance
Where is the last point in the current system that allows you to change
4582 Planning and Forecasting Demand Management Manage Forecasts Review Forecast MPS/MRP 1006 10 Demand Forecast forecasts? Process
Conduct Sales and Operational
4583 Planning and Forecasting Demand Management Manage Forecasts Planning MRP, OM 1006 10 Demand Forecast Do you drive near term production from sales orders and/or forecasts? Process
Conduct Sales and Operational Do you stock material to respond to seasonal or highly variable demand? I.e.
4584 Planning and Forecasting Demand Management Manage Forecasts Planning INV, MPS 1006 10 Demand Forecast forecast inaccuracy Process
Conduct Sales and Operational How quickly can you respond to rapid demand changes without adding safety
4585 Planning and Forecasting Demand Management Manage Forecasts Planning Flow Mfg, MPS 1006 10 Demand Forecast stock? Process
Conduct Sales and Operational Do you keep extra capacity available because of demand fluctuations? I.e.;
4586 Planning and Forecasting Demand Management Manage Forecasts Planning INV, MPS 1006 10 Demand Forecast forecast inaccuracy Process
To reduce forecast uncertainty, do you intend to collaborate, by sharing

Conduct Sales and Operational information, with your trading partners? Forecasts from Customers and
4587 Planning and Forecasting Demand Management Manage Forecasts Planning SS Web Apps 1006 10 Demand Forecast supply commitments from your Suppliers? Process
How often do you have to change materials to respond to changes on
Conduct Sales and Operational demand? (For example, if you are in the clothing business, change from wool
4588 Planning and Forecasting Demand Management Manage Forecasts Planning MPS/MRP 1006 10 Demand Forecast to cotton). Process
4589 Planning and Forecasting Demand Management Manage Forecasts Identify and Establish Policies Not module specific 1006 10 Operations Which operations/processes do you want to streamline for Forecasting? Process
4590 Planning and Forecasting Demand Management Manage Forecasts Identify and Establish Policies Not module specific 1006 10 Operations Which operations/processes do you want to eliminate for Forecasting? Process
Are there any time-intensive Forecasting operations/processes that need to
4591 Planning and Forecasting Demand Management Manage Forecasts Identify and Establish Policies Not module specific 1006 10 Operations be addressed? Process
Conduct Sales and Operational Do you manipulate forecasts and automatically turn them into the MPS?
4592 Planning and Forecasting Demand Management Manage Forecasts Planning MRP 1006 11 Forecasting Describe your techniques. Process
Conduct Sales and Operational
4593 Planning and Forecasting Demand Management Manage Forecasts Planning MRP 1006 11 Forecasting How long does the MPS take to finalize? Metric
BIS, Demand Generate Performance
4594 Planning and Forecasting Demand Management Manage Forecasts Generate Performance Measures Planning 1006 10 Measures What business performance statistics do you monitor for Forecasting? Process
What are your Forecasting reporting requirements with respect to functional
4595 Planning and Forecasting Demand Management Manage Forecasts Identify and Establish Policies Not module specific 1006 10 Reporting vs. foreign currencies? Setup, Process
What are your Forecasting reporting requirements with respect to summary
4596 Planning and Forecasting Demand Management Manage Forecasts Identify and Establish Policies Not module specific 1006 10 Reporting or detail formats? Obtain report listing. Setup, Process
What reports do you currently generate to meet your Forecasting reporting

requirements? Provide examples of each. Include source (could be manual),
4597 Planning and Forecasting Demand Management Manage Forecasts Identify and Establish Policies Not module specific 1006 10 Reporting user, frequency, number of copies. SETup, Process
Is there any Forecasting reporting requirement that your current set of reports
4598 Planning and Forecasting Demand Management Manage Forecasts Identify and Establish Policies Not module specific 1006 10 Reporting does not meet? Setup
Are Forecasting reports standard across multiple Manufacturing sites, for
4599 Planning and Forecasting Demand Management Manage Forecasts Identify and Establish Policies Not module specific 1006 10 Reporting example, subsidiaries? Setup
Are Forecasting reports standard across multiple levels within Manufacturing
4600 Planning and Forecasting Demand Management Manage Forecasts Identify and Establish Policies Not module specific 1006 10 Reporting sites, i e., divisions? Setup
What information is needed i e., actual sales orders, are required on
4601 Planning and Forecasting Demand Management Manage Forecasts Identify and Establish Policies Not module specific 1006 10 Reporting Forecasting reports? Setup
Do you provide a "key" of content/information somewhere on the Forecasting
4602 Planning and Forecasting Demand Management Manage Forecasts Identify and Establish Policies Not module specific 1006 10 Reporting report? Setup
What Forecasting reports are grouped together on a regular basis and printed
4603 Planning and Forecasting Demand Management Manage Forecasts Identify and Establish Policies Not module specific 1006 10 Reporting in one print run? SETup, Process
4604 Planning and Forecasting Demand Management Manage Forecasts Identify and Establish Policies Not module specific 1006 10 Reporting Who receives a copy of the Forecasting reports? Process
4605 Planning and Forecasting Demand Management Manage Forecasts Identify and Establish Policies Not module specific 1006 10 Reporting Forecasting report? Process
4606 Planning and Forecasting Demand Management Manage Forecasts Identify and Establish Policies Not module specific 1006 10 Reporting How do you update a Forecasting report’s distribution list? Process
4607 Planning and Forecasting Demand Management Manage Forecasts Identify and Establish Policies Not module specific 1006 10 Reporting Is the process to update a Forecasting report’s distribution list documented? Process
4608 Planning and Forecasting Demand Management Manage Forecasts Identify and Establish Policies Not module specific 1006 10 Reporting How long does it take to update a Forecasting report’s distribution list? Process
4609 Planning and Forecasting Demand Management Manage Forecasts Identify and Establish Policies Not module specific 1006 10 Reporting How long should it take to update a Forecasting report’s distribution list? Process
Who performs the tasks associated with updating a Forecasting report’s
4610 Planning and Forecasting Demand Management Manage Forecasts Identify and Establish Policies Not module specific 1006 10 Reporting distribution list? Process
4611 Planning and Forecasting Demand Management Manage Forecasts Identify and Establish Policies Not module specific 1006 10 Reporting location printing for Forecasting reports? SETup, Process
Do some of these Forecasting reports belong in report sets? Always being
4612 Planning and Forecasting Demand Management Manage Forecasts Identify and Establish Policies Not module specific 1006 10 Reporting run together? Setup
Process,
4613 Planning and Forecasting Demand Management Manage Forecasts Identify and Establish Policies ALL 1006 10 Reporting Do the separate business units run their own Forecasting reports? Performance
What type of printers do you run Forecasting reports (including checks,
4614 Planning and Forecasting Demand Management Manage Forecasts Identify and Establish Policies Not module specific 1006 10 Reporting purchase orders etc.) on? Where are they located? SETup, Performance
Do you run Forecasting reports by sales channel, by production site, by
4615 Planning and Forecasting Demand Management Manage Forecasts Identify and Establish Policies Not module specific 1006 10 Reporting product family? Process
Do you have security requirements on who can enter data for Forecasting?
4616 Planning and Forecasting Demand Management Manage Forecasts Identify and Establish Policies Not module specific 1006 10 Security (e.g. by planner, by production site, by corporate site?) Process
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Do you have security reports on who can run Forecasting reports? (by
4617 Planning and Forecasting Demand Management Manage Forecasts Identify and Establish Policies Not module specific 1006 10 Security planner, by production site, by corporate site?) SETup, Process
4618 Planning and Forecasting Demand Management Manage Forecasts Identify and Establish Policies Not module specific 1006 10 Security Will there need to be terminal security for Forecasting? Setup
4619 Planning and Forecasting Demand Management Manage Forecasts Identify and Establish Policies Not module specific 1006 10 Security Do you run security reports on a regular basis for Forecasting? Process
4620 Planning and Forecasting Demand Management Manage Forecasts Identify and Establish Policies Not module specific 1006 10 Security Forecasting? Process
Generate and Setup Forecasting Map each GL user to a menu structure. Will any new ones need to be created
4621 Planning and Forecasting Demand Management Manage Forecasts System Not module specific 1006 10 Security for Forecasting? SETup, Process
Set Material Planning Policies & Do you need to prioritize demand? by profit margin, by customer priority, by
4622 Planning and Forecasting Demand Management Set Policies & Parameters Parameters MRP 1006 Planning demand type, by promise date? Performance
Distribution and Production Set Material Planning Policies &
4623 Planning and Forecasting Schedules Control Production Activity Parameters WIP 1043 11 Planning Do you hit your production schedules within your tolerance? Metric
Distribution and Production
4624 Planning and Forecasting Schedules Plan DRP Set DRP Policies & Parameters INV 1022 22 Material Planning Do you pick to order ?
Distribution and Production
4625 Planning and Forecasting Schedules Plan DRP Set DRP Policies & Parameters MPS 1022 22 Material Planning Do you maintain a delivery schedule to your regions or to your sites? Process
Distribution and Production Do you build to the delivery schedule to each region? (That is, build to a truck
4626 Planning and Forecasting Schedules Plan DRP Set DRP Policies & Parameters WIP 1022 22 Material Planning schedule). Process
Distribution and Production Do you plan to include DRP requirements in a global material and capacity
4627 Planning and Forecasting Schedules Plan DRP Set DRP Policies & Parameters APS, SCP 1022 22 Material Planning plan? (I.e.; plan the entire supply chain?) Process
4628 Planning and Forecasting Schedules Plan Production Materials Parameters MRP, WIP 1043 11 WO & PO Release Do you have just-in-time needs for purchasing or production? Setup
Distribution and Production Set Material Planning Policies & Are you required to Print Shop floor packets? If so what is the basis of the
4629 Planning and Forecasting Schedules Print Shop Packets Parameters MRP Operations requirement? Process
Distribution and Production Set Material Planning Policies & Do you retain shop floor documentation( the hard copies) after production is
4630 Planning and Forecasting Schedules Print Shop Packets Parameters MRP Operations completed? If so, for how long? Process
4631 Planning and Forecasting Schedules Release Production Schedule Parameters MRP 1043 11 WO & PO Release How often do you launch work orders or purchase orders? Setup
Distribution and Production Set Material Planning Policies & Do you automatically generate and confirm released workorders and
4632 Planning and Forecasting Schedules Release Production Schedule Parameters MRP, PO, WIP 1043 11 WO & PO Release purchase orders? Process
4633 Planning and Forecasting Schedules Release Production Schedule Parameters MRP, PO 1043 11 WO & PO Release Do you autorelease to suppliers based on the material plan? Process
Distribution and Production Set Material Planning Policies & Do shortages play a major role in scheduling and launching work orders? Do
4634 Planning and Forecasting Schedules Set Policies & Parameters Parameters MRP, WIP 1043 11 WO & PO Release you 'kit short' shop orders? Process
Distribution and Production Set Material Planning Policies & Do you need delivery dates quoted real time? Do you use available to
4635 Planning and Forecasting Schedules Set Policies & Parameters Parameters MRP 1026 Planning promise routines? Performance
4636 Planning and Forecasting Distribution Resources Plan not identified Not identified NS 924 12 Production Type Do you use flow manufacturing? Setup
Do you have warehouses and manufacturing organizations in different
4637 Planning and Forecasting Distribution Resources Plan Plan DRP Set DRP Policies & Parameters INV 1022 22 Distribution Network geographic locations? Setup
4638 Planning and Forecasting Distribution Resources Plan Plan DRP Set DRP Policies & Parameters INV 1022 22 Distribution Network Are these locations regionalized? Are virtual locations needed? Setup
BOM, INV, MRP, OE, Do you manufacture or perform any value-added functions at your remote
4639 Planning and Forecasting Distribution Resources Plan Plan DRP Set DRP Policies & Parameters WIP 1022 22 Distribution Network sites? Process
4640 Planning and Forecasting Distribution Resources Plan Plan DRP Set DRP Policies & Parameters NS 1022 22 Distribution Network Do you maintain service locations? Setup
Do you differentiate service locations from warehouse and manufacturing
4641 Planning and Forecasting Distribution Resources Plan Plan DRP Set DRP Policies & Parameters INV 1022 22 Distribution Network sites? Setup
4642 Planning and Forecasting Distribution Resources Plan Plan DRP Set DRP Policies & Parameters INV 1022 22 Distribution Network Do you maintain products at multiple sites? Process
4643 Planning and Forecasting Distribution Resources Plan Plan DRP Set DRP Policies & Parameters ENG 1022 22 Distribution Network Do you have a central engineering design center that supports multiple sites? Setup
4644 Planning and Forecasting Distribution Resources Plan Plan DRP Set DRP Policies & Parameters INV 1022 22 Distribution Network Is there a central item maintenance function? If Yes where is it located? Setup
4645 Planning and Forecasting Distribution Resources Plan Plan DRP Set DRP Policies & Parameters INV, WIP 1022 22 Distribution Network Do you manufacture the same product at multiple sites? Process
4646 Planning and Forecasting Distribution Resources Plan Plan DRP Set DRP Policies & Parameters MRP, PO 1022 22 Distribution Network Do you have central planning and purchasing functions? Process
Do you have central purchasing contract negotiations, but decentralized
4647 Planning and Forecasting Distribution Resources Plan Plan DRP Set DRP Policies & Parameters MPS/MRP 1022 22 Distribution Network purchasing functions? Process
4648 Planning and Forecasting Distribution Resources Plan Plan DRP Set DRP Policies & Parameters INV 1022 22 Distribution Network How do you cost and value inventory at each of the sites? Setup
4649 Planning and Forecasting Distribution Resources Plan Plan DRP Set DRP Policies & Parameters INV, OM, PO 1022 22 Distribution Network Do you ship products between sites? Process
4650 Planning and Forecasting Distribution Resources Plan Plan DRP Set DRP Policies & Parameters INV, OM, PO 1022 22 Distribution Network Do you drop-ship from your remote sites to customers? Process
4651 Planning and Forecasting Distribution Resources Plan Plan DRP Set DRP Policies & Parameters NS 1022 22 Distribution Network Do you consolidate customer shipments? Process
4652 Planning and Forecasting Distribution Resources Plan Plan DRP Set DRP Policies & Parameters NS 1022 22 Distribution Network Do you ship from a main finished goods site? Process
4653 Planning and Forecasting Distribution Resources Plan Plan DRP Set DRP Policies & Parameters NS 1022 22 Distribution Network Do you track on-time deliveries at each site? Metric
4654 Planning and Forecasting Distribution Resources Plan Plan DRP Generate Replenishment Orders INV, OM, PO 1022 22 Inter-warehouse Fulfillment Do you use an internal requisition system? Process
4655 Planning and Forecasting Distribution Resources Plan Plan DRP Generate Replenishment Orders INV, OM, PO 1022 22 Inter-warehouse Fulfillment Do you use sales orders to ship against warehouse purchase orders? Process
Do you differentiate shipments to and from your warehouses from shipments
4656 Planning and Forecasting Distribution Resources Plan Plan DRP Generate Replenishment Orders OM 1022 22 Inter-warehouse Fulfillment to outside customers? Setup
4657 Planning and Forecasting Distribution Resources Plan Plan DRP Generate Replenishment Orders INV 1022 22 Inter-warehouse Fulfillment Do you use a min-max inventory replenishment system? Process
MPS/MRP, Supply
4658 Planning and Forecasting Distribution Resources Plan Plan DRP Generate Replenishment Orders Chain 1022 22 Inter-warehouse Fulfillment Do you use DRP Replenishment orders? Process
4659 Planning and Forecasting Distribution Resources Plan Plan DRP Generate Replenishment Orders NS 1022 22 Inter-warehouse Fulfillment Do you use EDI technology to see demand from remote sites? The Internet? Process
How does each site or region record demand? Forecast, Customer Orders,
4660 Planning and Forecasting Distribution Resources Plan Plan DRP Generate Replenishment Orders MPS 1022 22 Material Planning interfaced requirements from other sites? Process
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4661 Planning and Forecasting Distribution Resources Plan Plan DRP Generate Replenishment Orders INV, PO 1022 22 Material Planning What is the average lead-time from requisition to delivery? Metric
4662 Planning and Forecasting Distribution Resources Plan Plan DRP Generate Replenishment Orders INV, PO 1022 22 Material Planning How many replenishment orders do you request at peak periods? Performance
4663 Planning and Forecasting Distribution Resources Plan Plan DRP Generate Replenishment Orders MPS 1022 22 Material Planning How many items do you forecast replenishment demand for per period? Performance
4664 Planning and Forecasting Distribution Resources Plan Plan DRP Set DRP Policies & Parameters ALL 1022 22 Maintenance How do you maintain your Distribution Planning data? Process
4665 Planning and Forecasting Distribution Resources Plan Plan DRP Set DRP Policies & Parameters ALL 1022 22 Maintenance How do you audit your Distribution Planning data? Process
Which operations/processes do you want to streamline for Distribution
4666 Planning and Forecasting Distribution Resources Plan Plan DRP Set DRP Policies & Parameters ALL 1022 22 Operations Planning? Process
Which operations/processes do you want to eliminate for Distribution
4667 Planning and Forecasting Distribution Resources Plan Plan DRP Set DRP Policies & Parameters ALL 1022 22 Operations Planning? Process
Are there any time-intensive Distribution Planning operations/processes that
4668 Planning and Forecasting Distribution Resources Plan Plan DRP Set DRP Policies & Parameters ALL 1022 22 Operations need to be addressed? Process
Do you provide a "key" of content/information somewhere on the Distribution
4669 Planning and Forecasting Distribution Resources Plan Plan DRP Set DRP Policies & Parameters ALL 1022 22 Reporting Planning report? Setup
What Distribution Planning reports are grouped together on a regular basis
4670 Planning and Forecasting Distribution Resources Plan Plan DRP Set DRP Policies & Parameters ALL 1022 22 Reporting and printed in one print run? SETup, Process
4671 Planning and Forecasting Distribution Resources Plan Plan DRP Set DRP Policies & Parameters ALL 1022 22 Reporting Who receives a copy of the Distribution Planning reports? Process
4672 Planning and Forecasting Distribution Resources Plan Plan DRP Set DRP Policies & Parameters ALL 1022 22 Reporting Distribution Planning report? Process
4673 Planning and Forecasting Distribution Resources Plan Plan DRP Set DRP Policies & Parameters ALL 1022 22 Reporting How do you update a Distribution Planning report’s distribution list? Process
Is the process to update a Distribution Planning report’s distribution list
4674 Planning and Forecasting Distribution Resources Plan Plan DRP Set DRP Policies & Parameters ALL 1022 22 Reporting documented? Process
How long does it take to update a Distribution Planning report’s distribution
4675 Planning and Forecasting Distribution Resources Plan Plan DRP Set DRP Policies & Parameters ALL 1022 22 Reporting list? Process
How long should it take to update a Distribution Planning report’s distribution
4676 Planning and Forecasting Distribution Resources Plan Plan DRP Set DRP Policies & Parameters ALL 1022 22 Reporting list? Process
Who performs the tasks associated with updating a Distribution Planning
4677 Planning and Forecasting Distribution Resources Plan Plan DRP Set DRP Policies & Parameters ALL 1022 22 Reporting report’s distribution list? Process
4678 Planning and Forecasting Distribution Resources Plan Plan DRP Set DRP Policies & Parameters ALL 1022 22 Reporting location printing for Distribution Planning reports? SETup, Process
Do some of these Distribution Planning reports belong in report sets? Always
4679 Planning and Forecasting Distribution Resources Plan Plan DRP Set DRP Policies & Parameters ALL 1022 22 Reporting being run together? Setup
Process,
4680 Planning and Forecasting Distribution Resources Plan Plan DRP Set DRP Policies & Parameters ALL 1022 22 Reporting Do the separate business units run their own Distribution Planning reports? Performance
What type of printers do you run Distribution Planning reports (including

4681 Planning and Forecasting Distribution Resources Plan Plan DRP Set DRP Policies & Parameters ALL 1022 22 Reporting checks, purchase orders etc.) on? Where are they located? SETup, Performance
Do you run Distribution Planning reports for different companies or cost
4682 Planning and Forecasting Distribution Resources Plan Plan DRP Set DRP Policies & Parameters ALL 1022 22 Reporting centers? Process
Do you have security requirements on who can enter data for Distribution
4683 Planning and Forecasting Distribution Resources Plan Plan DRP Set DRP Policies & Parameters ALL 1022 22 Security Planning? (e.g. by company? by cost center?) Process
Do you have security reports on who can run Distribution Planning reports?
4684 Planning and Forecasting Distribution Resources Plan Plan DRP Set DRP Policies & Parameters ALL 1022 22 Security (by company, by cost center etc.) SETup, Process
4685 Planning and Forecasting Distribution Resources Plan Plan DRP Set DRP Policies & Parameters ALL 1022 22 Security Will there need to be terminal security for Distribution Planning? Setup
4686 Planning and Forecasting Distribution Resources Plan Plan DRP Set DRP Policies & Parameters ALL 1022 22 Security Do you run security reports on a regular basis for Distribution Planning? Process
4687 Planning and Forecasting Distribution Resources Plan Plan DRP Set DRP Policies & Parameters ALL 1022 22 Security Distribution Planning? Process
4688 Planning and Forecasting Distribution Resources Plan Plan DRP Set DRP Policies & Parameters ALL 1022 22 Security for Distribution Planning? SETup, Process
Determine Capacity Planning
4689 Planning and Forecasting Manufacturing Plan Plan Production Capacities Method APS, CRP, SCP 1026 11 Process Do you plan to infinite capacity? Setup
4690 Planning and Forecasting Manufacturing Plan Plan Production Capacities Method APS 1026 11 Process Do you need to plan with finite capacity constraints? Setup
Determine Material Planning
4691 Planning and Forecasting Manufacturing Plan Plan Production Capacities Method APS, CRP, SCP 1026 11 Process Do you plan to infinite material? Setup
4692 Planning and Forecasting Manufacturing Plan Plan Production Capacities Method APS 1026 11 Process Do you need to plan with finite material constraints? Setup
Determine Material Planning Do you need to plan with optimizations that meet company objectives? What
4693 Planning and Forecasting Manufacturing Plan Plan Production Capacities Method APS 1026 11 Process objectives? (Turns, Profit, Utilization?) Setup
4694 Planning and Forecasting Manufacturing Plan Plan Production Capacities Method APS, SCP 1026 11 Process Do you need to run alternative plan simulations? Process
4695 Planning and Forecasting Manufacturing Plan Plan Production Capacities Balance Resource Loads MRP 1026 11 Capacity Planning Do you level load your production lines? How? Setup
4696 Planning and Forecasting Manufacturing Plan Plan Production Capacities Balance Resource Loads MRP 1026 11 Capacity Planning Are make/buy decisions impacted by capacity? Process
4697 Planning and Forecasting Manufacturing Plan Plan Production Capacities Analyze Resource Utilization MRP 1026 11 Capacity Planning Do you run capacity simulations? Process
Determine Capacity Planning How often do you review capacity requirement? (Hourly, Daily, Weekly,
4698 Planning and Forecasting Manufacturing Plan Plan Production Capacities Method MRP Capacity Planning Quarterly etc.) Metric
4699 Planning and Forecasting Manufacturing Plan Plan Production Capacities Method MRP Capacity Planning Do you share resources between Departments work centers. Process
4700 Planning and Forecasting Manufacturing Plan Plan Production Materials Generate MRP MPS 1026 11 Forecasting How do demand forecasts feed master scheduling? Process
4701 Planning and Forecasting Manufacturing Plan Plan Production Materials Review MRP Data MRP Planning Do you use MRP plans to negotiate Supplier prices? Process
4702 Planning and Forecasting Manufacturing Plan Plan Production Materials Generate MRP MRP Planning Do you distribute MRP plans for supplier consigned inventory? Process
4703 Planning and Forecasting Manufacturing Plan Plan Production Materials Generate MPS MRP, WIP 1026 11 Planning How do you schedule production? Setup
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Publish the Master Production What are your Master Scheduling reporting requirements with respect to
4704 Planning and Forecasting Manufacturing Plan Plan Production Materials Schedule Not module specific 1026 11 Reporting summary or detail formats? Obtain report listing. Setup, Process
What reports do you currently generate to meet your Master Scheduling

Publish the Master Production reporting requirements? Provide examples of each. Include source (could be
4705 Planning and Forecasting Manufacturing Plan Plan Production Materials Schedule Not module specific 1026 11 Reporting manual), user, frequency, number of copies. SETup, Process
Publish the Master Production Are there any Master Scheduling reporting requirement that your current set
4706 Planning and Forecasting Manufacturing Plan Plan Production Materials Schedule Not module specific 1026 11 Reporting of reports does not meet? Setup
Publish the Master Production Are Master Scheduling reports standard across multiple Sets of Books, for
4707 Planning and Forecasting Manufacturing Plan Plan Production Materials Schedule Not module specific 1026 11 Reporting example, subsidiaries? Setup
Publish the Master Production Are Master Scheduling reports standard across multiple levels within a Set of
4708 Planning and Forecasting Manufacturing Plan Plan Production Materials Schedule Not module specific 1026 11 Reporting Books, i e., divisions? Setup
Publish the Master Production What account codes and/or descriptions are required on Master Scheduling
4709 Planning and Forecasting Manufacturing Plan Plan Production Materials Schedule Not module specific 1026 11 Reporting reports? Setup
Publish the Master Production Do you provide a "key" of content/information somewhere on the Master
4710 Planning and Forecasting Manufacturing Plan Plan Production Materials Schedule Not module specific 1026 11 Reporting Scheduling report? Setup
Publish the Master Production What Master Scheduling reports are grouped together on a regular basis and
4711 Planning and Forecasting Manufacturing Plan Plan Production Materials Schedule Not module specific 1026 11 Reporting printed in one print run? SETup, Process
Publish the Master Production
4712 Planning and Forecasting Manufacturing Plan Plan Production Materials Schedule Not module specific 1026 11 Reporting Who receives a copy of the Master Scheduling reports? Process
Publish the Master Production What is the criteria for determining who should receive a copy of any Master
4713 Planning and Forecasting Manufacturing Plan Plan Production Materials Schedule Not module specific 1026 11 Reporting Scheduling report? Process
4714 Planning and Forecasting Manufacturing Plan Plan Production Materials Schedule Not module specific 1026 11 Reporting How long does it take to update a Master Scheduling report’s distribution list? Process
Publish the Master Production Do some of these Master Scheduling reports belong in report sets? Always
4715 Planning and Forecasting Manufacturing Plan Plan Production Materials Schedule Not module specific 1026 11 Reporting being run together? Setup
Publish the Master Production What type of printers do you run Master Scheduling reports (including
4716 Planning and Forecasting Manufacturing Plan Plan Production Materials Schedule Not module specific 1026 11 Reporting checks, purchase orders etc.) on? Where are they located? SETup, Performance
Set Material Planning Policies & Do you have separate planning/scheduling groups? Do you have planner/
4717 Planning and Forecasting Manufacturing Plan Plan Production Materials Parameters MRP 1043 11 Planning buyers? Setup
Set Material Planning Policies &
4718 Planning and Forecasting Manufacturing Plan Plan Production Materials Parameters MRP, WIP 1043 11 Planning What kind of on-line planning tool do you use? Process
4719 Planning and Forecasting Manufacturing Plan Set Policies & Parameters Parameters APS, SCP, MPS/MRP 1026 11 Process Do you plan to generate a Master Production Schedule? Process
Set Material Planning Policies & Do you plan to generate a Master Production Schedule for each
4720 Planning and Forecasting Manufacturing Plan Set Policies & Parameters Parameters APS, SCP 1026 11 Process manufacturing plant or a global MPS? Process
Set Material Planning Policies & Do you plan to generate a Material Requirements Plan for each
4721 Planning and Forecasting Manufacturing Plan Set Policies & Parameters Parameters APS, SCP 1026 11 Process manufacturing plant or a global MRP? Process
Set Capacity Planning Policies &
4722 Planning and Forecasting Manufacturing Plan Set Policies & Parameters Parameters APS, CRP, SCP 1026 11 Process Do you plan to generate Rough Cut Capacity Plans? Process
Set Capacity Planning Policies &
4723 Planning and Forecasting Manufacturing Plan Set Policies & Parameters Parameters APS, SCP 1026 11 Process Do you plan to generate the RCCP simultaneously with the MPS? Process
Do you need to create a holistic optimization plan based on a single data

Set Material Planning Policies & model that creates one plan from strategic supply chain planning down to
4724 Planning and Forecasting Manufacturing Plan Set Policies & Parameters Parameters MRP 1026 Planning detailed factory floor scheduling? Process
4725 Planning and Forecasting Manufacturing Plan Set Policies & Parameters Parameters MRP 1026 Planning Do you need integrated performance management based on inventory turns? Performance
Set Material Planning Policies & Do you need Distributed planning? i.e. the planning engine is on a separate
4726 Planning and Forecasting Manufacturing Plan Set Policies & Parameters Parameters MRP 1026 Planning server capable of consolidating the data from multiple transaction systems. Performance
Set Material Planning Policies & Do you use Net Change Planning? Net Change planning will only replan
4727 Planning and Forecasting Manufacturing Plan Set Policies & Parameters Parameters MRP 1026 Planning those items that have received transactions or definition changes. Process
Set Material Planning Policies & Would you like the MPS/MRP or DRP to automatically source a planned
4728 Planning and Forecasting Manufacturing Plan Set Policies & Parameters Parameters MPS/MRP Planning order? Process
Set Material Planning Policies & Do you need the MPS/MRP or DRP to back off intransit lead times, in
4729 Planning and Forecasting Manufacturing Plan Set Policies & Parameters Parameters MPS/MRP 1026 Planning addition to replenishment lead times when suggesting a release date? Metric
4730 Planning and Forecasting Manufacturing Plan Set Policies & Parameters Parameters APS, SCP, MPS/MRP 1026 11 Planning Do you plan Discrete production? Process
4731 Planning and Forecasting Manufacturing Plan Set Policies & Parameters Parameters APS, SCP, MPS/MRP 1026 11 Planning Do you plan Repetitive production? Process
4732 Planning and Forecasting Manufacturing Plan Set Policies & Parameters Parameters APS, SCP, MPS/MRP 1026 11 Planning Do you plan Process production? Process
4733 Planning and Forecasting Manufacturing Plan Set Policies & Parameters Parameters APS, SCP, MPS/MRP 1026 11 Planning Do you plan Flow Lines production? Process
4734 Planning and Forecasting Manufacturing Plan Set Policies & Parameters Parameters APS, SCP, MPS/MRP 1026 11 Planning Do you plan Assemble to Order production? Process
4735 Planning and Forecasting Manufacturing Plan Set Policies & Parameters Parameters MPS 1026 11 Planning How often do you generate a master schedule or material plan? Process
4736 Planning and Forecasting Manufacturing Plan Set Policies & Parameters Parameters MRP 1026 11 Planning What is your typical planning horizon? Setup
4737 Planning and Forecasting Manufacturing Plan Set Policies & Parameters Parameters MRP 1026 11 Planning Do you run material plan simulations? Process
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4738 Planning and Forecasting Manufacturing Plan Set Policies & Parameters Parameters MRP, WIP 1026 11 Planning Do you have to schedule tooling requirements? Process
4739 Planning and Forecasting Manufacturing Plan Set Policies & Parameters Parameters MRP 1026 11 Planning Do you plan for preventive maintenance? Process
4740 Planning and Forecasting Manufacturing Plan Set Policies & Parameters Parameters MRP Planning Do you plan periodic maintenance of Machine resources. Process
4741 Planning and Forecasting Manufacturing Plan Set Policies & Parameters Schedule Not module specific 1026 11 Reporting How do you update a Master Scheduling report’s distribution list? Process
Publish the Master Production Is the process to update a Master Scheduling report’s distribution list
4742 Planning and Forecasting Manufacturing Plan Set Policies & Parameters Schedule Not module specific 1026 11 Reporting documented? Process
Publish the Master Production How long should it take to update a Master Scheduling report’s distribution
4743 Planning and Forecasting Manufacturing Plan Set Policies & Parameters Schedule Not module specific 1026 11 Reporting list? Process
Set Material Planning Policies & Who performs the tasks associated with updating a Master Scheduling
4744 Planning and Forecasting Manufacturing Plan Set Policies & Parameters Parameters Not module specific 1026 11 Reporting report’s distribution list? Process
Set Material Planning Policies & Is there any requirement for on-line (softcopy) distribution and/or remote
4745 Planning and Forecasting Manufacturing Plan Set Policies & Parameters Parameters Not module specific 1026 11 Reporting location printing for Master Scheduling reports? SETup, Process
Set Material Planning Policies & Process,
4746 Planning and Forecasting Manufacturing Plan Set Policies & Parameters Parameters ALL 1026 11 Reporting Do the separate business units run their own Master Scheduling reports? Performance
Set Material Planning Policies & Do you run Master Scheduling reports for different companies or cost
4747 Planning and Forecasting Manufacturing Plan Set Policies & Parameters Parameters Not module specific 1026 11 Reporting centers? Process
Set Material Planning Policies & Do you have security requirements on who can enter data for Master
4748 Planning and Forecasting Manufacturing Plan Set Policies & Parameters Parameters Not module specific 1026 11 Security Scheduling? (e.g. by company? by cost center?) Process
Set Material Planning Policies & Do you have security reports on who can run Master Scheduling reports? (by
4749 Planning and Forecasting Manufacturing Plan Set Policies & Parameters Parameters Not module specific 1026 11 Security company, by cost center etc.) SETup, Process
4750 Planning and Forecasting Manufacturing Plan Set Policies & Parameters Parameters Not module specific 1026 11 Security Will there need to be terminal security for Master Scheduling? Setup
4751 Planning and Forecasting Manufacturing Plan Set Policies & Parameters Parameters Not module specific 1026 11 Security Do you run security reports on a regular basis for Master Scheduling? Process
Set Material Planning Policies & Do you have documentation on your current system security requirements for
4752 Planning and Forecasting Manufacturing Plan Set Policies & Parameters Parameters Not module specific 1026 11 Security Master Scheduling? Process
Set Material Planning Policies & Map each GL user to a menu structure. Will any new ones need to be created
4753 Planning and Forecasting Manufacturing Plan Set Policies & Parameters Parameters Not module specific 1026 11 Security for Master Scheduling? SETup, Process
4754 Planning and Forecasting Manufacturing Plan Set Policies & Parameters Parameters PJM, SCP 1026 11 Process Do you need to identify a specific MPS for a specific project? Process
4755 Planning and Forecasting Manufacturing Plan Set Policies & Parameters Parameters PJM, SCP 1026 11 Process Do you need to identify a specific MRP for a specific project? Process
4756 Procurement Accounts Payable Make Payments not identified AP PRPAYABLES 4 Check Reconciliation How long do you do check reconciliation? Process
Do you get a tape from the bank for check reconciliation? If yes, who can
4757 Procurement Accounts Payable Make Payments not identified AP PRPAYABLES 4 Check Reconciliation provide us with the format of the bank tape's data? Process, Setup
4758 Procurement Accounts Payable Make Payments not identified AP PRPAYABLES 4 Check Reconciliation Is there a requirement to do on-line bank reconciliation's? Process
Is there a requirement to support multiple domestic bank accounts? How
4759 Procurement Accounts Payable Make Payments not identified AP PRPAYABLES 4 Disbursement many and where? Setup
Is there a requirement to support foreign currency bank accounts? How many
4760 Procurement Accounts Payable Make Payments not identified AP PRPAYABLES 4 Disbursement and where Setup
What disbursement (document) types are currently processed through these
4761 Procurement Accounts Payable Make Payments Distribute Payments AP PRPAYABLES 5 Disbursement bank accounts? Setup
4762 Procurement Accounts Payable Make Payments not identified AP PRPAYABLES 4 Disbursement How are your current payment terms structured? Setup
4763 Procurement Accounts Payable Make Payments not identified AP PRPAYABLES 4 Disbursement Do you use percent due or amount due with payment terms? Setup
Are payment due dates calculated based on a specific day of the month or on
4764 Procurement Accounts Payable Make Payments not identified AP PRPAYABLES 4 Disbursement a number of days from the payment terms date? Setup
Is there a provision for discounts within the current payment terms? Describe
4765 Procurement Accounts Payable Make Payments not identified AP PRPAYABLES 4 Disbursement the discounts currently available, and those needed additionally for the future. Setup
How are discount dates calculated - based on a specific day of the month or
4766 Procurement Accounts Payable Make Payments not identified AP PRPAYABLES 4 Disbursement on a number of days from the payment terms date? Setup
Is there a requirement to use multiple discount levels at present or in the
4767 Procurement Accounts Payable Make Payments not identified AP PRPAYABLES 4 Disbursement future? Setup
4768 Procurement Accounts Payable Make Payments Generate Payments AP PRPAYABLES 5 Disbursement How many different AP sites issue checks for suppliers? Metric
4769 Procurement Accounts Payable Make Payments Generate Payments AP PRPAYABLES 5 Disbursement How many checks do you write/produce per period? Metric
4770 Procurement Accounts Payable Make Payments Generate Payments AP PRPAYABLES 5 Disbursement Is there a requirement to use Computer Generated checks? Process
4771 Procurement Accounts Payable Make Payments Generate Payments AP PRPAYABLES 5 Disbursement What is your process to cancel checks? Process
4772 Procurement Accounts Payable Make Payments Generate Payments AP PRPAYABLES 5 Disbursement Is there a requirement to use Electronic Funds Transfer? Process
4773 Procurement Accounts Payable Make Payments Generate Payments AP PRPAYABLES 5 Disbursement Is there a requirement to use Wire Transfers? Process
4774 Procurement Accounts Payable Make Payments Generate Payments AP PRPAYABLES 5 Disbursement Is there a requirement to process Automatic Payments? Process
Is there a requirement to process Manual Payments? If so, is a separate
4775 Procurement Accounts Payable Make Payments Write Manual Checks AP PRPAYABLES 5 Disbursement bank account used? Process
4776 Procurement Accounts Payable Make Payments Create Single Payments AP PRPAYABLES 5 Disbursement Is there a requirement to process Partial Payments? Process
4777 Procurement Accounts Payable Make Payments Create Single Payments AP PRPAYABLES 5 Disbursement Is there a requirement to process Pre-Payments? Process
4778 Procurement Accounts Payable Make Payments Enter Recurring Items AP PRPAYABLES 5 Disbursement Is there a requirement to process Recurring Payments? Process
4779 Procurement Accounts Payable Make Payments Create Single Payments AP PRPAYABLES 5 Disbursement Is there a requirement to process immediately available ‘Quick Checks’? Process
4780 Procurement Accounts Payable Make Payments not identified AP PRPAYABLES 4 Disbursement What is the current procedure for vendor advances? Process
4781 Procurement Accounts Payable Make Payments not identified AP PRPAYABLES 4 Disbursement How are vendor advances reconciled when the vendor invoice is submitted? Process
Do you have, or do you require, a priority system for payments? Describe its
4782 Procurement Accounts Payable Make Payments Generate Payments AP PRPAYABLES 5 Disbursement use. Setup, Process
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4783 Procurement Accounts Payable Make Payments Generate Payments AP PRPAYABLES 5 Disbursement What is your current payment cycle? (How often do you print checks?) Process
If recurring payments are used, what is the normal period cycle for these
4784 Procurement Accounts Payable Make Payments Enter Recurring Items AP PRPAYABLES 5 Disbursement payments? Process
Are all invoices paid in local currency and what currency is used? If not local,
4785 Procurement Accounts Payable Make Payments Generate Payments AP PRPAYABLES 5 Disbursement list the foreign currencies used. Setup, Process
Will there be a requirement to use multiple currencies in the future? List the
4786 Procurement Accounts Payable Make Payments Generate Payments AP PRPAYABLES 5 Disbursement foreign currencies expected. Setup, Process
4787 Procurement Accounts Payable Make Payments Generate Payments AP PRPAYABLES 5 Disbursement Do check payments have to be approved before they are run? Process
4788 Procurement Accounts Payable Make Payments Generate Payments AP PRPAYABLES 5 Disbursement Do you have a minimum or maximum payment amount per check? Process
4789 Procurement Accounts Payable Make Payments Generate Payments AP PRPAYABLES 5 Disbursement Do you have a minimum or maximum payment amount per run? Process
4790 Procurement Accounts Payable Make Payments Generate Payments AP PRPAYABLES 5 Disbursement What is the current check layout for computer generated checks? SETup, Process
4791 Procurement Accounts Payable Make Payments Generate Payments AP PRPAYABLES 5 Disbursement How many formats do you have? Provide samples. Setup, Metric
4792 Procurement Accounts Payable Make Payments Generate Payments AP PRPAYABLES 5 Disbursement Do you print the check number on the check/remittance or is it pre-printed? SETup, Process
4793 Procurement Accounts Payable Make Payments Generate Payments AP PRPAYABLES 5 Disbursement Should a remittance advice note be produced, and when? Process
4794 Procurement Accounts Payable Make Payments Generate Payments AP PRPAYABLES 5 Disbursement How should an overflow situation be handled? Process
4795 Procurement Accounts Payable Make Payments Generate Payments AP PRPAYABLES 5 Disbursement Is there any special sequencing of checks when printing? Process
4796 Procurement Accounts Payable Make Payments Generate Payments AP PRPAYABLES 5 Disbursement Is there a dedicated printer or print tray for checks? Setup
4797 Procurement Accounts Payable Make Payments Generate Payments AP PRPAYABLES 5 Disbursement What type of printer(s) is used for checks? List location(s) Setup
What period types would be used for these reports, e.g. weekly, monthly or
4798 Procurement Accounts Payable Make Payments not identified AP PRPAYABLES 4 Disbursement quarterly? Process
4799 Procurement Accounts Payable Make Payments Generate Payments AP PRPAYABLES 5 Disbursement Where are the pre-printed checks stored? Process
Is there a requirement to restrict the access to the check printing function?
4800 Procurement Accounts Payable Make Payments Generate Payments AP PRPAYABLES 5 Disbursement What position or function has this authority? Setup, Process
4801 Procurement Accounts Payable Make Payments not identified AP PRPAYABLES 4 Disbursement What is the policy/procedure for handling stop payments? Process
What is the policy/procedure for handling void payments if they have been
4802 Procurement Accounts Payable Make Payments not identified AP PRPAYABLES 4 Disbursement recorded? Process
What is the policy/procedure for handling void payments if they have not
4803 Procurement Accounts Payable Make Payments not identified AP PRPAYABLES 4 Disbursement been recorded? Process
Do you produce INTRASTAT reports for the declaration of imports and

exports involving the Intra-EU movement statistics of items. If so, attach
4804 Procurement Accounts Payable Manage Receive Goods not identified PO PRPAYABLES 4 Multi-Org sample. SETup, Process
Do you produce EXTRASTAT reports for the declaration of imports and
exports involving the movement statistics of items for countries outside the
4805 Procurement Accounts Payable Manage Receive Goods not identified PO PRPAYABLES 4 Multi-Org EU. If so, attach sample. SETup, Process
Do you produce INTRASTAT/EXTRASTAT reports reporting the movement

4806 Procurement Accounts Payable Manage Receive Goods not identified PO PRPAYABLES 4 Multi-Org statistics of items with 'Country of Origin'. If so, attach sample. SETup, Process
What are the requirements for reporting tax payments (e.g. company, rate or
4807 Procurement Accounts Payable not identified not identified AP PRPAYABLES 3 Disbursement tax authority)? Setup
4808 Procurement Accounts Payable not identified not identified AR, GL PRPAYABLES 3 Disbursement How do you record taxes within the GL (number of accounts, type)? Setup
Map each GL user to a menu structure (current system or Oracle system if

4809 Procurement Accounts Payable not identified not identified Not module specific PRPAYABLES 3 Security trained). Will any new menus need to be created for Procurement? Setup, Process
Do you review requirements for validation rules, allowing certain Procurement
4810 Procurement Accounts Payable not identified not identified Not module specific PRPAYABLES 3 Validation accounts to be valid with only certain other values. Setup
How do you maintain your Invoice and Disbursement data (who enters, who
4811 Procurement Accounts Payable not identified not identified Not module specific PRPAYABLES 3 Maintenance reviews, etc.)? Who does the maintenance? Process
How do you audit your Invoice and Disbursement data (e.g., matching,
4812 Procurement Accounts Payable not identified not identified Not module specific PRPAYABLES 3 Maintenance matching tolerances, etc.) and by whom? Process
What operations/processes (e.g., matching, match error resolution, etc.) do
4813 Procurement Accounts Payable not identified not identified Not module specific PRPAYABLES 3 Other you want to streamline for Invoice and Disbursement? Process
What operations/processes (e.g., manual matching, etc.) do you want to
4814 Procurement Accounts Payable not identified not identified Not module specific PRPAYABLES 3 Other eliminate for Invoice and Disbursement? Process
Are there any time-intensive Invoice and Disbursement operations/processes
4815 Procurement Accounts Payable not identified not identified Not module specific PRPAYABLES 3 Other that need to be addressed? Process
Do you have security restrictions on who can enter/maintain data for Invoice
and Disbursement? (e.g., by company, by cost center, by position) Please
4816 Procurement Accounts Payable not identified not identified Not module specific PRPAYABLES 3 Security describe restrictions. Process
Do you have security restrictions on who can process certain functions (e.g.,
print checks, void checks, etc.) for Invoice and Disbursement? (e.g., by
4817 Procurement Accounts Payable not identified not identified AP, PO PRPAYABLES 3 Security company, by cost center, by position) Please describe restrictions. Setup, Process
Do you have security reports on who can run Invoice and Disbursement
reports (by company, by cost center, by position)? Describe process and
4818 Procurement Accounts Payable not identified not identified Not module specific PRPAYABLES 3 Security who runs reports. Setup, Process
4819 Procurement Accounts Payable not identified not identified Not module specific PRPAYABLES 3 Security Will there need to be terminal security for Invoice and Disbursement? Setup
Do you run security reports on a regular basis for Invoice and Disbursement?
4820 Procurement Accounts Payable not identified not identified Not module specific PRPAYABLES 3 Security Describe process and who runs reports. Process
4821 Procurement Accounts Payable not identified not identified Not module specific PRPAYABLES 3 Security Invoice and Disbursement? Please provide copy. Process
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trained). Will any new menus need to be created for Invoice and
4822 Procurement Accounts Payable not identified not identified Not module specific PRPAYABLES 3 Security Disbursement? Setup, Process
Do you review requirements for validation rules, allowing certain Invoice and
4823 Procurement Accounts Payable not identified not identified Not module specific PRPAYABLES 3 Validation Disbursement accounts to be valid with only certain other values? Setup
4824 Procurement Accounts Payable not identified not identified AP PRPAYABLES 3 Other What other audit requirements are needed? Process
Do you have security requirements on who can enter/maintain data for

4825 Procurement Accounts Payable not identified not identified Not module specific PRPAYABLES 3 Security Employee Expense (e.g., by company, by cost center, by position)? Process
print checks, void checks, etc.) for Employee Expense? (e.g., by company, by
4826 Procurement Accounts Payable not identified not identified PO PRPAYABLES 3 Security cost center, by position) Please describe restrictions. Setup, Process
Do you have security reports on who can run Employee Expense reports (by
company, by cost center, by position)? Describe process and who runs
4827 Procurement Accounts Payable not identified not identified Not module specific PRPAYABLES 3 Security reports. Setup, Process
4828 Procurement Accounts Payable not identified not identified Not module specific PRPAYABLES 3 Security Will there need to be terminal security for Employee Expense? Setup
4829 Procurement Accounts Payable not identified not identified Not module specific PRPAYABLES 3 Security Employee Expense? Please provide copy. Process

4830 Procurement Accounts Payable not identified not identified Not module specific PRPAYABLES 3 Security trained). Will any new menus need to be created for Employee Expense? Setup, Process
Do you review requirements for validation rules, allowing certain Employee

4831 Procurement Accounts Payable not identified not identified Not module specific PRPAYABLES 3 Validation Expense accounts to be valid with only certain other values. Setup
4832 Procurement Accounts Payable Receive Supplier Invoicing not identified AP, PO PRPAYABLES 4 Matching & Approval Do you match your AP invoice with the PO? Setup
How do you match AP invoice data with PO data? What types of data and
4833 Procurement Accounts Payable Receive Supplier Invoicing not identified AP, PO PRPAYABLES 4 Matching & Approval tolerances? Process
How do you match vendor information to your fixed assets systems when
4834 Procurement Accounts Payable Receive Supplier Invoicing not identified AP, FA, PO PRPAYABLES 4 Matching & Approval purchasing assets? Process
4835 Procurement Accounts Payable Receive Supplier Invoicing not identified INV, PO PRPAYABLES 4 Matching & Approval Do you match your receipts with the PO's? Process
4836 Procurement Accounts Payable Receive Supplier Invoicing not identified GL, PO PRPAYABLES 4 Matching & Approval Do you require 2, 3 or 4 way matching? Please specify which one. Setup, Process
Are there payment terms, not defined in Accounts Payable, that need to be
4837 Procurement Accounts Payable Receive Supplier Invoicing not identified AP, PO PRPAYABLES 4 Purchase Orders defined for Purchasing to order goods/services? Metric
Will tax names and rates, currently defined in current systems' Accounts
4838 Procurement Accounts Payable Receive Supplier Invoicing not identified AP, PO PRPAYABLES 4 Purchase Orders Payable, have to be revised in any way? How? Setup
4839 Procurement Accounts Payable Receive Supplier Invoicing Enter Supplier Invoices AP PRPAYABLES 5 Invoicing Do you require batch control to manage invoice entry? Setup, Process
4840 Procurement Accounts Payable Receive Supplier Invoicing Enter Supplier Invoices AP PRPAYABLES 5 Invoicing Who enters invoices and how often? Process
4841 Procurement Accounts Payable Receive Supplier Invoicing Enter Supplier Invoices AP PRPAYABLES 5 Invoicing Do you receive invoices at a central location? Process
4842 Procurement Accounts Payable Receive Supplier Invoicing Enter Supplier Invoices AP PRPAYABLES 5 Invoicing How do you physically store invoices once entered into the computer? Process
Are invoices billed to distinct companies, cost centers or other? Please
4843 Procurement Accounts Payable Receive Supplier Invoicing Enter Supplier Invoices AP PRPAYABLES 5 Invoicing describe. Process
4844 Procurement Accounts Payable Receive Supplier Invoicing Enter Supplier Invoices AP PRPAYABLES 5 Invoicing How many invoices per period do you enter? Metric
Describe the security requirements on who can enter key AP processing data
(invoice processing, payment processing, check processing)? Include what
4845 Procurement Accounts Payable Receive Supplier Invoicing not identified AP PRPAYABLES 4 Invoicing positions are involved and how? Setup, Process
How are invoices identified (numbered)? vendor’s invoice number, date, next
4846 Procurement Accounts Payable Receive Supplier Invoicing not identified AP PRPAYABLES 4 Invoicing allocated number? Setup
4847 Procurement Accounts Payable Receive Supplier Invoicing not identified AR, GL PRPAYABLES 4 Invoicing How many liability accounts do you use and what are they? Metric, Setup
What frequently used (recurring) expense distributions are used within your
4848 Procurement Accounts Payable Receive Supplier Invoicing not identified AP PRPAYABLES 4 Invoicing current system (e.g. rent or telephone payments)? Please list. Setup
4849 Procurement Accounts Payable Receive Supplier Invoicing not identified AP PRPAYABLES 4 Invoicing Are these recurring expenses for fixed or varying amounts? Setup
4850 Procurement Accounts Payable Receive Supplier Invoicing Enter Supplier Invoices AP PRPAYABLES 5 Matching & Approval Will some invoices never have purchase orders? Process
4851 Procurement Accounts Payable Receive Supplier Invoicing Enter Supplier Invoices AP PRPAYABLES 5 Matching & Approval Should invoices be matched completely, partially or both? Setup
Do you currently have any tolerance levels for matching such as Price
Tolerance, Quantity Ordered Tolerance, Quantity Received Tolerance, Tax
4852 Procurement Accounts Payable Receive Supplier Invoicing Enter Supplier Invoices AP PRPAYABLES 5 Matching & Approval Tolerance? Please specify those levels used and their limits. Setup
Would you like to approve your vendor invoices on-line, by batch or have
4853 Procurement Accounts Payable Receive Supplier Invoicing Enter Supplier Invoices AP PRPAYABLES 5 Matching & Approval both options? Setup
What is the internal approval process for a vendor invoice in your
4854 Procurement Accounts Payable Receive Supplier Invoicing Enter Supplier Invoices AP PRPAYABLES 5 Matching & Approval organization at present? Process
Are there situations where a vendor invoice needs to be placed on hold and
then manually released? Describe the situations and the approval process to
4855 Procurement Accounts Payable Receive Supplier Invoicing Clear Supplier Holds AP PRPAYABLES 5 Matching & Approval release the hold. Setup, Process
Where an invoice needs to be placed on hold and then manually released,

4856 Procurement Accounts Payable Receive Supplier Invoicing Enter Supplier Invoices AP PRPAYABLES 5 Matching & Approval can these invoices be "posted" to the General Ledger? If not, please specify. Setup, Process
Do you directly associate (match) invoice distributions to receipt lines rather
4857 Procurement Accounts Payable Receive Supplier Invoicing not identified PO PRPAYABLES 4 Matching & Approval than through the PO? Setup, Process
Do you have receipts that must have currency exchange rates captured as of
4858 Procurement Accounts Payable Receive Supplier Invoicing Enter Supplier Invoices PO PRPAYABLES 5 Matching & Approval the date of receipt and associated with that receipt? Setup, Process
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4859 Procurement Accounts Payable Receive Supplier Invoicing not identified AP, PO, SSP PRPAYABLES 4 Matching & Approval How do you reconcile the purchases made with procurement cards? Setup, Process
What operations/processes (e.g., sourcing, requisitions, etc.) do you want to
4860 Procurement not identified not identified not identified Not module specific PR 2 Other streamline for Procurement? Process
What operations/processes (e.g., manual requisitions, etc.) do you want to
4861 Procurement not identified not identified not identified Not module specific PR 2 Other eliminate for Procurement? Process
Are there any requested Procurement operations/ processes (e.g., on-line
4862 Procurement not identified not identified not identified Not module specific PR 2 Other requisitioning, etc.) that need to be added? Process
4863 Procurement not identified not identified not identified Not module specific PR 2 Security Will there need to be terminal security for Procurement? Setup
Is purchasing centralized or decentralized in your organization and is this the
4864 Procurement not identified not identified not identified INV, PO PR 2 Purchase Orders strategy for the new system? Setup
4865 Procurement not identified not identified not identified INV, MRP, PO PR 2 Purchase Orders If purchasing is decentralized, how many plants or locations do purchasing? Setup
4866 Procurement not identified not identified not identified AP, PO PR 2 Vendors Do you have single or multiple bill-to locations? Setup
4867 Procurement not identified not identified not identified INV, PO PR 2 Vendors Do you have single or multiple ship-to locations? Setup
If purchasing is decentralized, how many operating units are required to
4868 Procurement not identified not identified not identified INV, MRP, PO PR 2 Purchase Orders support purchasing security requirements. Setup
What date format is used by your current system's users and is this sufficient
4869 Procurement not identified not identified not identified PO PR 2 Multi-Language for your needs (e.g., 01-DEC-2000, 01-DEZ-2000, etc.)? Setup
What currency format is used by your current system's users and is this
sufficient for your needs (e.g., 1,000,000.00 for US dollar, 1.000.000,00 for
4870 Procurement not identified not identified not identified PO PR 2 Multi-Language Germany, etc.)? Setup
4871 Procurement Ordering Manage Purchase Cards not identified PO, SSP PRORDERING 4 Purchase Orders Do you procurement cards issued to users in place of some PO's? Process
4872 Procurement Ordering Manage Purchase Cards not identified PO, SSP PRORDERING 4 Purchase Orders How do you manage the issue and tracking of procurement cards? Setup, Process
Can a buyer modify a PO or requisition without a corresponding change
4873 Procurement Ordering Manage Requisitions not identified PO PRREQUISIT 4 Buyers request/authorization from the requisitioner? Setup
How does a buyer communicate a modified PO or requisition if no change
4874 Procurement Ordering Manage Requisitions not identified PO PRREQUISIT 4 Buyers request/authorization from the requisitioner is needed? Process
4875 Procurement Ordering Manage Requisitions Select Suppliers PO PRREQUISIT 5 Requisitions How do you select vendors to fill requisitions and place PO's? Setup, Process
Does your procurement system utilize/issue requisitions? If so, please
4876 Procurement Ordering Manage Requisitions not identified PO PRREQUISIT 4 Requisitions describe how used. Process
4877 Procurement Ordering Manage Requisitions not identified INV, PO PRREQUISIT 4 Requisitions Are requisitions automated or manual? Describe and attach sample. Setup
4878 Procurement Ordering Manage Requisitions not identified INV, PO PRREQUISIT 4 Requisitions How are requisitions issued? Process
4879 Procurement Ordering Manage Requisitions not identified PO PRREQUISIT 4 Requisitions What is the approval process for requisitions? Process
4880 Procurement Ordering Manage Requisitions not identified PO PRREQUISIT 4 Requisitions Who can approve requisitions (e.g., the requesters, manager, etc.)? Setup
What criteria (e.g., value, commodity, plant, budget, other) is used for
4881 Procurement Ordering Manage Requisitions not identified PO PRREQUISIT 4 Requisitions approval of requisitions? Setup
Does the requisition generation/approval process change by item type (e.g.,
by direct inventory materials, expensed materials, etc.)? Describe
4882 Procurement Ordering Manage Requisitions not identified PO PRREQUISIT 4 Requisitions processes. Setup, Process
4883 Procurement Ordering Manage Requisitions not identified PO PRREQUISIT 4 Requisitions What is the resubmittal/approval process for rejected requisitions? Process
Are requisitions entered in a central location or do they come from multiple
4884 Procurement Ordering Manage Requisitions not identified INV, PO PRREQUISIT 4 Requisitions locations? Process
Do you import requisitions and from what source (outside systems, an MRP,
4885 Procurement Ordering Manage Requisitions not identified INV PRREQUISIT 4 Requisitions an inventory system)? If so, please describe process to import them ? Process
How do you identify items when requisitioning (by your item number, vendor
4886 Procurement Ordering Manage Requisitions not identified INV, PO PRREQUISIT 4 Requisitions part number, part number revision level, description, etc.)? Setup
4887 Procurement Ordering Manage Requisitions not identified PO PRREQUISIT 4 Requisitions Are requisitions combined for purchase order creation and how? Process
Are vendors and prices always entered on the requisition or are they not
4888 Procurement Ordering Manage Requisitions Select Suppliers PO PRREQUISIT 5 Requisitions required? Describe. Setup
4889 Procurement Ordering Manage Requisitions not identified PO PRREQUISIT 4 Requisitions Do you automatically or manually generate requisition numbers? Setup
Do you order some items frequently enough to justify using express
4890 Procurement Ordering Manage Requisitions not identified PO PRREQUISIT 4 Requisitions requisitions? Setup
Can any employee potentially submit a requisition and/or PO? If not, what
type of employees can do so? What percent of your employee base does this
4891 Procurement Ordering Manage Requisitions not identified PO PRREQUISIT 4 Requisitions include? Process
4892 Procurement Ordering Manage Requisitions not identified PO PRREQUISIT 4 Requisitions What goods or services do you order regularly? Process
Are contracts on projects going to be used? If so, will they be associated with
4893 Procurement Ordering Manage Requisitions not identified PO PRREQUISIT 4 Purchase Orders a line item on a requisition or purchase order? Process
Do you allow requisitions created by MRP to 'self-approve' and be ready for
4894 Procurement Ordering Manage Requisitions not identified PO PRREQUISIT 4 Requisitions PO release? Setup, Process
4895 Procurement Ordering not identified not identified AP, PO PRORDERING 3 Buyers Who are your buyers? How many are there? Where are they located? Setup
Are your buyers assigned to certain vendors, commodities, or items? Please
4896 Procurement Ordering not identified not identified PO PRORDERING 3 Buyers provide list os assignments. Setup
4897 Procurement Ordering not identified not identified PO PRORDERING 3 Buyers What is the approval process for each buyer? Setup
4898 Procurement Ordering not identified not identified PO PRORDERING 3 Buyers What are the purchasing limits for each buyer? Setup
Does the buyer merge requisitions together for a single order? Describe
4899 Procurement Ordering not identified not identified PO PRORDERING 3 Buyers process. Process
4900 Procurement Ordering not identified not identified PO PRSOURCING 3 Buyers Is a buyer required to purchase from a requested vendor? Setup
Do you use expediters and how do you use them? Please list
4901 Procurement Ordering not identified not identified PO PRORDERING 3 Buyers current/expected expediters. Setup
4902 Procurement Ordering not identified not identified PO PRORDERING 3 Purchase Orders Are products purchased by one legal entity on behalf of another legal entity? Setup, Process
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Are purchase orders created from requisitions generated in other
4903 Procurement Ordering not identified not identified PO PRORDERING 3 Purchase Orders businesses? Describe how this is currently done. Process, Setup
What types of purchase orders do you use (e.g., Standard, Blanket, Contract,
4904 Procurement Ordering Place Purchase Order not identified PO PRPURCHORD 4 Purchase Order etc.) and for what purpose? Setup
4905 Procurement Ordering Place Purchase Order not identified PO PRPURCHORD 4 Purchase Orders How do you define each purchase order type? Setup
Who (by position or name) has access to defining each type of purchase
4906 Procurement Ordering Place Purchase Order not identified PO PRPURCHORD 4 Purchase Orders order? Setup
4907 Procurement Ordering Place Purchase Order not identified PO PRPURCHORD 4 Purchase Orders How many purchase orders do you issue monthly? Metric
4908 Procurement Ordering Place Purchase Order not identified PO PRPURCHORD 4 Purchase Orders On the average, how many ordered items (lines ordered) are on a PO? Metric
4909 Procurement Ordering Place Purchase Order not identified PO PRPURCHORD 4 Purchase Orders At maximum, how many ordered items (lines ordered) are on a PO? Metric
4910 Procurement Ordering Place Purchase Order not identified PO PRPURCHORD 4 Purchase Orders What is the approval process for purchase orders? Setup, Process
How many different formats do you have for printed purchase orders?
4911 Procurement Ordering Place Purchase Order not identified PO PRPURCHORD 4 Purchase Orders Provide samples. Setup
4912 Procurement Ordering Place Purchase Order not identified PO PRPURCHORD 4 Purchase Orders Do you modify existing purchase orders? Describe process. Setup
Do you use unit of measure conversion for PO’s? If so, which ones (provide
4913 Procurement Ordering Place Purchase Order not identified INV, PO PRPURCHORD 4 Purchase Orders list)? Setup
4914 Procurement Ordering Place Purchase Order not identified INV, MRP, PO PRPURCHORD 4 Purchase Orders What percentage of purchased parts are intended for manufacturing use? Metric
What percentage of purchased parts are intended for non-manufacturing
4915 Procurement Ordering Place Purchase Order not identified PO PRPURCHORD 4 Purchase Orders use? Metric
What is the current process of creating a new purchase order for
4916 Procurement Ordering Place Purchase Order not identified INV, MRP, PO PRPURCHORD 4 Purchase Orders manufacturing use? (direct material) Process
Are MRP planned purchase orders automatically assigned to a specific
4917 Procurement Ordering Place Purchase Order not identified NS PRPURCHORD 4 Purchase Orders vendor? If so, based on what criteria? Process
Are MRP planned purchase orders automatically assigned to an existing
4918 Procurement Ordering Place Purchase Order not identified NS PRPURCHORD 4 Purchase Orders master or blanket order? If so, based on what criteria? Process
Do you update or change the accounting distribution information for line items
4919 Procurement Ordering Place Purchase Order not identified AR, GL, PO PRPURCHORD 4 Purchase Orders in your purchase orders? Process
4920 Procurement Ordering Place Purchase Order not identified PO PRPURCHORD 4 Purchase Orders Do you create purchase orders from on-line requisitions? Process
4921 Procurement Ordering Place Purchase Order not identified PO PRPURCHORD 4 Purchase Orders How do you control modifications to your purchase orders? Setup
Do you close purchase orders before they have been actually received &
4922 Procurement Ordering Place Purchase Order not identified PO PRPURCHORD 4 Purchase Orders invoiced? Describe. Setup
Do you attach text (e.g., quality or material specifications, etc.) to your

4923 Procurement Ordering Place Purchase Order not identified PO PRPURCHORD 4 Purchase Orders purchase order? How much text is required (provide worst case sample)? Process
Do you automatically (by system) or manually generate purchase order
4924 Procurement Ordering Place Purchase Order not identified PO PRPURCHORD 4 Purchase Orders numbers? Setup
Do you print supplier documents (e.g., RFQ's, PO's, etc.) in the language of
4925 Procurement Ordering Place Purchase Order not identified PO PRPURCHORD 4 Multi-Language the supplier? If so, please provide samples of each language supported. Setup
How do you maintain your Employee Expense data (e.g., expense reports
4926 Procurement Ordering Process Expense Reports Enter Expense Reports Not module specific PREXPENREP 5 Maintenance submitted, rejected, etc.) and by whom? Process
How do you audit your Employee Expense data (e.g., expense report vs.
4927 Procurement Ordering Process Expense Reports Enter Expense Reports Not module specific PREXPENREP 5 Maintenance payment, etc.) and by whom? Process
What operations/processes (e.g., on-live vs. paper submissions, etc.) do you
4928 Procurement Ordering Process Expense Reports Process Employee Expenses Not module specific PREXPENREP 5 Other want to streamline for Employee Expense? Process
What operations/processes (e.g., manual reviews, paperwork matching, etc.)
4929 Procurement Ordering Process Expense Reports Process Employee Expenses Not module specific PREXPENREP 5 Other do you want to eliminate for Employee Expense? Process
Are there any time-intensive Employee Expense operations/processes that
4930 Procurement Ordering Process Expense Reports Process Employee Expenses Not module specific PREXPENREP 5 Other need to be addressed? Process
What requirement is there to process employee expense reports? Please
4931 Procurement Ordering Process Expense Reports Process Employee Expenses AP PREXPENREP 5 Employees describe. Process
4932 Procurement Ordering Process Expense Reports Enter Expense Reports AP PREXPENREP 5 Employees Is there a standard employee expense claim form? Provide sample. Setup, Process
4933 Procurement Ordering Process Expense Reports Process Employee Expenses AP PREXPENREP 5 Employees What is the current process to generate expense payments to employees? Process
4934 Procurement Ordering Process Expense Reports Process Employee Expenses AP PREXPENREP 5 Employees How frequently are employee expense claims processed? Metric
How many employee expense claims are processed per the frequency used
4935 Procurement Ordering Process Expense Reports Process Employee Expenses AP PREXPENREP 5 Employees above? Metric
Are these expense claims assigned a special pay priority (e.g., high or low,
4936 Procurement Ordering Process Expense Reports Process Employee Expenses AP PREXPENREP 5 Employees before/after other vendor payments)> Process, Setup
4937 Procurement Ordering Process Expense Reports Process Employee Expenses AP PREXPENREP 5 Employees What is the current procedure for employee advances? Process
4938 Procurement Ordering Process Expense Reports Process Employee Expenses AP PREXPENREP 5 Employees How are these reconciled when the expense claim is submitted? Process
4939 Procurement Ordering Process Expense Reports Process Employee Expenses AP PREXPENREP 5 Employees Do your employees have company credit cards? Process
4940 Procurement Ordering Process Expense Reports Process Employee Expenses AP PREXPENREP 5 Employees How are company credit cards managed (issued, audited, reconciled, etc.)? Process
What document is used to transfer inventory from MRB to a warehouse
4941 Procurement Receiving and Inspection Manage Inspect Goods Not identified PO Inspection location? Process
Does your company respond to Request for Proposals (RFPs) to obtain
Review Request for work? If so - please describe how this process works - please highlight any
4942 Procurement Sourcing Manage Bid and Proposal Quote/Quotation Feedback PO OFORDENTSC 28 RFP pertinent flags, statuses, etc. Process
Review Request for
4943 Procurement Sourcing Manage Bid and Proposal Quote/Quotation Feedback PO OFORDENTSC 28 RFP How does your company monitor the Win/Loss rate in the RFP process? Process
Review Request for How does your company monitor Proposal Cost Recovery in the RFP
4944 Procurement Sourcing Manage Bid and Proposal Quote/Quotation Feedback PO OFORDENTSC 28 RFP process? Process
486152650.xlsx Page 126

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Review Request for How does your company monitor industries and market sectors in the RFP
Review Request for How does your company monitor customers or customer types in the RFP
4947 Procurement Sourcing Manage Requisitions not identified PO PRREQUISIT 4 RFQ What paperwork is involved to submit a requisition? Process
Will different businesses need to be supplied with (share purchase volumes

4948 Procurement Sourcing Manage Requisitions not identified PO PRREQUISIT 4 Purchase Orders for) the same items? What businesses and what items/commodities? Setup
4949 Procurement Sourcing not identified not identified PO PRSOURCING 3 Purchase Orders How do you decide who to buy from? Process
4950 Procurement Sourcing not identified not identified PO PRSOURCING 3 Purchase Orders Do you take advantage of discounts or price breaks? Process
4951 Procurement Sourcing not identified not identified PO PRSOURCING 3 Purchase Orders What do you do when you want to stop purchasing from a particular vendor? Process
4952 Procurement Sourcing not identified not identified INV, PO, WIP PRSOURCING 3 Purchase Orders How do you manage subcontracting? Process
Are procurement items ordered (requisition/PO) according to commodity

4953 Procurement Sourcing not identified not identified INV, PO PRSOURCING 3 Purchase Orders class codes? What are the processes and logic for their use? Setup
Are foreign currency conversions used? If so, how are exchange rates
4954 Procurement Sourcing not identified not identified GL, PO PRORDERING 3 Purchase Orders updated? Setup
4955 Procurement Sourcing not identified not identified INV, PO PRORDERING 3 Purchase Orders Do you override the item description on a requisition or PO? How? Setup
4956 Procurement Sourcing not identified not identified PO PRORDERING 3 Purchase Orders Do you enter purchase orders for items that do not require "receipting"? Setup, Process
Do you require that purchase orders being sent to Vendors that are on hold in
4957 Procurement Sourcing not identified not identified AP, PO PRSOURCING 3 Purchase Orders Accounts Payable be stopped? If so, how is this currently done? Process
Are there non-payment vendor sites, not defined in Accounts Payable, that
need to be defined for Purchasing to order goods/services? Please describe
4958 Procurement Sourcing not identified not identified AP, PO PRSOURCING 3 Purchase Orders and provide list of samples. Process
How are RFQs presently managed with respect to creation, transmittal,
4959 Procurement Sourcing Obtain Bids & Quotations not identified PO PR9001 4 Purchase Orders receipt/analysis and approval? Process
Are the non-payment vendor sites, not defined in Accounts Payable, that
4960 Procurement Sourcing Obtain Bids & Quotations not identified AP, PO PR9001 4 Purchase Orders need to be defined for Purchasing considered "RFQ Only" sites? Process
4961 Procurement Sourcing Obtain Bids & Quotations not identified PO PR9001 4 RFQ Do you use request for quotations/bids? Process
What is the process for creating a request for quotations/bids from your
4962 Procurement Sourcing Obtain Bids & Quotations not identified PO PR9001 4 RFQ vendors? Process
How do you enter/maintain quotations and other quotation information from
4963 Procurement Sourcing Obtain Bids & Quotations not identified PO PR9001 4 RFQ your vendors? Process
How do you decide which quotations are available to reference on your
4964 Procurement Sourcing Obtain Bids & Quotations not identified PO PR9001 4 RFQ purchase orders? Process
What items to be purchased (e.g., by item, by commodity, by cost level, etc.)
4965 Procurement Sourcing Obtain Bids & Quotations not identified PO PR9001 4 RFQ require that valid request for quotations be used? Process
4966 Procurement Sourcing Obtain Bids & Quotations not identified PO PR9001 4 RFQ How many RFQ's do you issue per month? Metric
4967 Procurement Sourcing Obtain Bids & Quotations not identified PO PR9001 4 RFQ Do you obtain quotations from phone, catalogs or by other means? Process
4968 Procurement Sourcing Obtain Bids & Quotations not identified PO PR9001 4 RFQ Do you maintain quotations/bids history? How long? Process
4969 Procurement Sourcing Obtain Bids & Quotations not identified PO PR9001 4 RFQ Are request for quotations/bids (RFQ's) automated? Setup
4970 Procurement Sourcing Obtain Bids & Quotations not identified PO PR9001 4 RFQ Do you use unit of measure conversion for RFQ’s? Setup
4971 Procurement Sourcing Obtain Bids & Quotations not identified PO PR9001 4 RFQ Are your requisitions or PO's associated with quotations? How? Process
4972 Procurement Sourcing Obtain Bids & Quotations not identified PO PR9001 4 RFQ Do you keep track of price breaks on volumes? Process
Do you receive notification from your system when a quotation is about to
4973 Procurement Sourcing Obtain Bids & Quotations not identified PO PR9001 4 RFQ expire? Do you need to? Setup
How do you maintain your Procurement data (current system name, buy
4974 Procurement Supplier Management and Evaluation Manage Supplier Base Maintain Database Details Not module specific PRSUPBASMA 5 Maintenance cards, etc.) and by whom? Process
How do you audit your Procurement data (timing, event-driven) and by
4975 Procurement Supplier Management and Evaluation Manage Supplier Base Maintain Database Details Not module specific PRSUPBASMA 5 Maintenance whom? Process
Do you have security restrictions on who can enter/maintain data for

Procurement (e.g., by company, by cost center, by position)? Please
4976 Procurement Supplier Management and Evaluation Manage Supplier Base Maintain Database Details Not module specific PRSUPBASMA 5 Security describe restrictions. Process
assign item to Auth. Supply List, etc.) for Procurement (e.g., by company, by
4977 Procurement Supplier Management and Evaluation Manage Supplier Base Maintain Database Details PO PRSUPBASMA 5 Security cost center, by position)? Please describe restrictions. Setup, Process
Do you have security restrictions on who can run Procurement reports (by
4978 Procurement Supplier Management and Evaluation Manage Supplier Base Maintain Database Details Not module specific PRSUPBASMA 5 Security company, by cost center, by position)? Setup, Process
Do you run security reports on a regular basis for Procurement? Describe
4979 Procurement Supplier Management and Evaluation Manage Supplier Base Maintain Database Details Not module specific PRSUPBASMA 5 Security process and who runs reports. Process
4980 Procurement Supplier Management and Evaluation Manage Supplier Base Maintain Database Details Not module specific PRSUPBASMA 5 Security Procurement? Please provide copy. Process
Is a buyer required to purchase from an approved, or 'certified' vendor?

4981 Procurement Supplier Management and Evaluation Manage Supplier Base Add Information to AVL PO PRSUPBASMA 5 Buyers Describe extent of these vendors (number, type, commodity, etc.). Setup
Is there a pre-defined catalog or set of catalogs of items provided to
requisitioners that defines the items, costs, and sources eligible to be
4982 Procurement Supplier Management and Evaluation Manage Supplier Base Manage Supplier Catalogs PO PRSUPBASMA 5 Requisitions ordered? If so, please describe the location of the catalog(s). Setup
Is there a pre-defined exchange provided to requisitioners that defines the

items, costs, and sources eligible to be ordered? If so, please describe the
4983 Procurement Supplier Management and Evaluation Manage Supplier Base Manage Supplier Catalogs PO PRSUPBASMA 5 Requisitions location of the catalog(s). Setup
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4984 Procurement Supplier Management and Evaluation Manage Supplier Base not identified AP, PO PRSUPBASMA 4 Vendors What is the basis for your vendor category breakdown? Setup
Who currently maintains the vendor files (Procurement or Accounts
4985 Procurement Supplier Management and Evaluation Manage Supplier Base not identified PO PRSUPBASMA 4 Vendors Payable)? Process
4986 Procurement Supplier Management and Evaluation Manage Supplier Base not identified AP, PO PRSUPBASMA 4 Vendors Do you have a single consolidated vendor list? Setup
Do you have vendors listed in your files multiple times? Please describe
4987 Procurement Supplier Management and Evaluation Manage Supplier Base not identified AP, PO PRSUPBASMA 4 Vendors purpose. Setup
4988 Procurement Supplier Management and Evaluation Manage Supplier Base not identified AP, PO PRSUPBASMA 4 Vendors How do you manage vendors with multiple addresses? Setup
4989 Procurement Supplier Management and Evaluation Manage Supplier Base not identified AP, PO PRSUPBASMA 4 Vendors Do you have preferred vendors and how do you identify them? Setup
4990 Procurement Supplier Management and Evaluation Manage Supplier Base not identified AP, PO PRSUPBASMA 4 Vendors How do you manage vendor numbering? Setup
Do you put employees as vendors? If not, how do you pay employee
4991 Procurement Supplier Management and Evaluation Manage Supplier Base not identified AP, PO PRSUPBASMA 4 Vendors expenses? Setup
Do you have a standard naming convention for vendors when the name is
4992 Procurement Supplier Management and Evaluation Manage Supplier Base not identified AP, PO PRSUPBASMA 4 Vendors like "John Smith"? Is it "Smith John" or "John Smith"? Setup
4993 Procurement Supplier Management and Evaluation Manage Supplier Base not identified AP, PO PRSUPBASMA 4 Vendors Do you have shared vendors between companies? Provide listing? Setup
4994 Procurement Supplier Management and Evaluation Manage Supplier Base not identified PO PRSUPBASMA 4 Vendors How many vendors do you have? Metric
4995 Procurement Supplier Management and Evaluation Manage Supplier Base not identified AP, PO PRSUPBASMA 4 Vendors What vendor analysis do you perform? Process
4996 Procurement Supplier Management and Evaluation Manage Supplier Base not identified PO PRSUPBASMA 4 Vendors What vendor negotiating tools do you use? Process
4997 Procurement Supplier Management and Evaluation Manage Supplier Base not identified AP, PO PRSUPBASMA 4 Vendors How are vendors categorized for financial tracking purposes? Setup
Do you have a single consolidated vendor list for each legal entity/business
4998 Procurement Supplier Management and Evaluation Manage Supplier Base not identified AP, PO PRSUPBASMA 4 Vendors or is it consolidated across all entities/businesses? Setup
4999 Procurement Supplier Management and Evaluation Manage Supplier Base not identified AP PRSUPBASMA 4 Other Do you track duplicate vendor information within the Payables system? Process
5000 Procurement Supplier Management and Evaluation Manage Supplier Base not identified AP, PO PRSUPBASMA 4 Vendors Do you group vendors for payment purposes and how? Setup, Process
Do you differentiate vendor sites which can receive payments and sites which
5001 Procurement Supplier Management and Evaluation Manage Supplier Base not identified AP PRSUPBASMA 4 Vendors cannot receive payments? Setup
Do you have a central registry of vendors that supports more than one
5002 Procurement Supplier Management and Evaluation Manage Supplier Base not identified AP PRSUPBASMA 4 Disbursement business? Process
Do you provide vendors with access to their order data via the Internet? If
5003 Procurement Supplier Management and Evaluation Manage Supplier Base not identified PO, Web Suppliers PRSUPBASMA 4 Vendors not, is this a future need? Setup, Process
How do you enroll/register your vendors to have Internet access to your order
5004 Procurement Supplier Management and Evaluation Manage Supplier Base not identified PO, Web Suppliers PRSUPBASMA 4 Vendors data for them? Setup, Process
Do you require vendors to provide you with updates to their current PO's? If
5005 Procurement Supplier Management and Evaluation Manage Supplier Base not identified PO, SSP PRSUPBASMA 4 Vendors not, is this a future need? Setup, Process
5006 Product Development Design Engineering Not identified Not identified ENG 953 15 Change Policy What is the rate at which you introduce changes? Metric
5007 Product Development Design Engineering Not identified Not identified ENG 953 15 Change Policy Do you have a change control board or a configuration control group? Setup
5008 Product Development Design Engineering Not identified Not identified ENG 953 15 Change Policy Do you use change requests as well as official change control orders? Process
5009 Product Development Design Engineering Not identified Not identified ENG 953 15 Change Policy Do you retain change control history? Process
5010 Product Development Design Engineering Not identified Not identified ENG 953 15 Change Policy Do you have a document control group? Setup
5011 Product Development Design Engineering Not identified Not identified NS 953 15 Change Policy How do you get document approvals? Process
How many different kinds of Bills of Material do you maintain?

(Manufacturing, Costed, Planned As-Built, As-Designed, As-Sold, Modular,
5012 Product Development Design Engineering Not identified Not identified BOM 953 15 Change Policy Model, Planning, etc.) Setup
Does ECN Implementation increase the revision number or constitute a
5013 Product Development Design Engineering Not identified Not identified BOM 953 15 Change Policy different part number for the end product? Setup
5014 Product Development Design Engineering Not identified Not identified BOM 953 15 Change Policy How many people initiate, process and implement ECN’s? Setup
5015 Product Development Design Engineering Not identified Not identified BOM 953 15 Change Policy Do you comply with corporate level engineering changes? Setup
What is the typical lead time for implementing ECN’s? This question may
5016 Product Development Design Engineering Not identified Not identified BOM 953 15 Change Policy depend on type of ECN. Setup
How are engineering changes communicated to manufacturing, distribution,
5017 Product Development Design Engineering Not identified Not identified BOM 953 15 Change Policy order processing, shipping and other key organizations? Setup
Do you create ECN’s as a result of product failure, customer returns, or
5018 Product Development Design Engineering Not identified Not identified BOM, ENG 953 15 Change Policy purely from research and development? Describe this process. Process
5019 Product Development Design Engineering Not identified Not identified BOM, ENG 953 15 Change Policy Do you design for manufacturability or assembly? Process
5020 Product Development Design Engineering Not identified Not identified BOM 953 15 Control Rules Do you follow form - fit - function rules of interchangeability? Process
5021 Product Development Design Engineering Not identified Not identified NS 953 15 Control Rules Do you manage engineering changes for configured product offerings? Process
Do you need to integrate changes in optioned bills of material with sales
5022 Product Development Design Engineering Not identified Not identified BOM 953 15 Control Rules order changes? Process
5023 Product Development Design Engineering Not identified Not identified BOM 953 15 Control Rules Do you use up all the material that you plan to obsolete? Process
5024 Product Development Design Engineering Not identified Not identified BOM 953 15 Control Rules What type of effectiveness do you use? (Date, Lot, Serial) Process
5025 Product Development Design Engineering Not identified Not identified ENG, WIP 953 15 Control Rules How do you deal with open shop orders when component revisions change? Process
5026 Product Development Design Engineering Not identified Not identified ENG 953 15 Control Rules Do you differentiate between ECO and ECN, NOR’s, waivers? Process
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5027 Product Development Design Engineering Not identified Not identified ENG 953 15 Control Rules Do you create ECO's for items under Kanban control? Process
5028 Product Development Design Engineering Not identified Not identified ENG 953 15 Control Rules If yes, then how do you manage that? Process
5029 Product Development Design Engineering Not identified Not identified BOM, ENG 953 15 Control Rules Do you group similar products together into Product Families? Process
5030 Product Development Design Engineering Not identified Not identified BOM, ENG, PA, PJM 953 15 Control Rules Do you have a different process for items associated with Projects? Process
5031 Product Development Design Engineering Not identified Not identified BOM, ENG 953 15 Control Rules Do you need to do revision tracking for government manufacturing? Process
To what level do you have to track revisions for government (documents or
5032 Product Development Design Engineering Not identified Not identified BOM 953 15 Control Rules parts)? Process
Do you build product if obsolete bills of material are required for a production
5033 Product Development Design Engineering Not identified Not identified BOM, WIP 953 15 Control Rules run? (Government build) Process
If engineering changes require different purchased parts of subassemblies,

5034 Product Development Design Engineering Not identified Not identified BOM, ENG, MRP, PO 953 15 Control Rules how does the ECN initiate replacement part of purchase process? Process
5035 Product Development Design Engineering Not identified Not identified ALL 953 18 Maintenance How do you maintain your New Product Introduction data? Process
5036 Product Development Design Engineering Not identified Not identified ALL 953 18 Maintenance How do you audit your New Product Introduction data? Process
Which operations/processes do you want to streamline for New Product
5037 Product Development Design Engineering Not identified Not identified ALL 953 18 Other Introduction? Process
Which operations/processes do you want to eliminate for New Product
5038 Product Development Design Engineering Not identified Not identified ALL 953 18 Other Introduction? Process
Are there any time-intensive New Product Introduction operations/processes
5039 Product Development Design Engineering Not identified Not identified ALL 953 18 Other that need to be addressed? Process
Do you have security requirements on who can enter data for New Product
5040 Product Development Design Engineering Not identified Not identified ALL 953 18 Security Introduction? (e.g. by company? by cost center?) Process
Do you have security reports on who can run New Product Introduction
5041 Product Development Design Engineering Not identified Not identified ALL 953 18 Security reports? (by company, by cost center etc.) SETup, Process
5042 Product Development Design Engineering Not identified Not identified ALL 953 18 Security Will there need to be terminal security for New Product Introduction? Setup
5043 Product Development Design Engineering Not identified Not identified ALL 953 18 Security Do you run security reports on a regular basis for New Product Introduction? Process
5044 Product Development Design Engineering Not identified Not identified ALL 953 18 Security New Product Introduction? Process
5045 Product Development Design Engineering Not identified Not identified ALL 953 18 Security for New Product Introduction? SETup, Process
Do you review requirements for validation rules, allowing certain New Product
5046 Product Development Design Engineering Not identified Not identified ALL 953 18 Validation Introduction accounts to be valid with only certain other values. Setup
Do you track the cost of a new product introduction separately from you
5047 Product Development Design Engineering Not identified Not identified COST, ENG 953 18 Costing established production costs? Metric
5048 Product Development Design Engineering Not identified Not identified COST, ENG, PO 953 18 Costing How do you cost the new product? Setup
5049 Product Development Design Engineering Not identified Not identified PA, PJM 953 18 Costing Do you establish a project for the new product? Process
5050 Product Development Design Engineering Not identified Not identified ENG 953 18 ECN Do you have an engineering production line for new products? Setup
BOM, ENG, INV, OE,
5051 Product Development Design Engineering Not identified Not identified WIP 953 18 Initiating New Products How often does your Company introduce new products? Process
5052 Product Development Design Engineering Not identified Not identified OE 953 18 Initiating New Products How many new products do you introduce over a fiscal year? Metric
5053 Product Development Design Engineering Not identified Not identified OE 953 18 Initiating New Products Do your customers drive the new product introduction? Process
5054 Product Development Design Engineering Not identified Not identified NS 953 18 Initiating New Products Does your marketing department drive the new product introduction? Process
Does general technology change in your industry drive new product
5055 Product Development Design Engineering Not identified Not identified ENG 953 18 Initiating New Products introduction? Process
5056 Product Development Design Engineering Not identified Not identified COST, OE 953 18 Pricing How is the price of the product set? Process
5057 Product Development Design Engineering Not identified Not identified COST, OE 953 18 Pricing Is the price set independent of the cost of manufacture? Process
5058 Product Development Design Engineering Not identified Not identified COST, OE 953 18 Pricing Is the price set only on a competitive basis? Process
5059 Product Development Design Engineering Not identified Not identified ENG, PO 953 18 Procurement Do you have a new product procurement procedure? Setup
5060 Product Development Design Engineering Not identified Not identified PO 953 18 Procurement Do you usually have to buy new tooling for new product introduction? Setup
Do you have buyers and planners who work specifically with new product
5061 Product Development Design Engineering Not identified Not identified INV, PO, MRP 953 18 Procurement introduction? Setup
5062 Product Development Design Engineering Not identified Not identified MPS 953 18 Procurement Do your planners buy material based on a build forecast? Metric
Do you allow enough lead-time for the planners and buyers to get in the
5063 Product Development Design Engineering Not identified Not identified INV, PO, WIP 953 18 Procurement correct material for the first production run? Metric
5064 Product Development Design Engineering Not identified Not identified WIP 953 18 Prototype Do you build prototypes? Process
5065 Product Development Design Engineering Not identified Not identified OE 953 18 Prototype Do you sell the prototypes? Process
5066 Product Development Design Engineering Not identified Not identified ENG, WIP 953 18 Prototype Do you do any design and prototyping prior to public announcements? Process
5067 Product Development Design Engineering Not identified Not identified WIP 953 18 Prototype Who builds prototypes, Production or Engineering? Process
5068 Product Development Design Engineering Not identified Not identified OE 953 18 Prototype When do you release the new product to production? Process
5069 Product Development Design Engineering Not identified Not identified WIP 953 18 Costing Do you have departments charge their time against these projects? Performance
How many significant upgrades have you done to your current product over
5070 Product Development Design Engineering Not identified Not identified BOM, ENG, WIP 953 18 ECN the past three years? Performance
5071 Product Development Design Engineering Not identified Not identified ALL 19 Reporting What business performance statistics do you monitor for Order Placement? Process
What are your Engineering Change reporting requirements with respect to
5072 Product Development Document Release Not identified Not identified ALL 979 15 Reporting summary or detail formats? Obtain report listing. Setup, Process
What reports do you currently generate to meet your Engineering Change

5073 Product Development Document Release Not identified Not identified ALL 979 15 Reporting manual), user, frequency, number of copies. Setup, Process
Is there any Engineering Change reporting requirement that your current set
5074 Product Development Document Release Not identified Not identified ALL 979 15 Reporting of reports does not meet? Setup
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Are Engineering Change reports standard across multiple Sets of Books, for
5075 Product Development Document Release Not identified Not identified ALL 979 15 Reporting example, subsidiaries? Setup
Are Engineering Change reports standard across multiple levels within a Set
5076 Product Development Document Release Not identified Not identified ALL 979 15 Reporting of Books, i e., divisions? Setup
What account codes and/or descriptions are required on Engineering Change
5077 Product Development Document Release Not identified Not identified ALL 979 15 Reporting reports? Setup
Do you provide a "key" of content/information somewhere on the Engineering
5078 Product Development Document Release Not identified Not identified ALL 979 15 Reporting Change report? Setup
What Engineering Change reports are grouped together on a regular basis
5079 Product Development Document Release Not identified Not identified ALL 979 15 Reporting and printed in one print run? Setup, Process
5080 Product Development Document Release Not identified Not identified ALL 979 15 Reporting Who receives a copy of the Engineering Change reports? Process
5081 Product Development Document Release Not identified Not identified ALL 979 15 Reporting Engineering Change report? Process
5082 Product Development Document Release Not identified Not identified ALL 979 15 Reporting How do you update a Engineering Change report’s distribution list? Process
Is the process to update a Engineering Change report’s distribution list
5083 Product Development Document Release Not identified Not identified ALL 979 15 Reporting documented? Process
How long does it take to update a Engineering Change report’s distribution
5084 Product Development Document Release Not identified Not identified ALL 979 15 Reporting list? Process
How long should it take to update a Engineering Change report’s distribution
5085 Product Development Document Release Not identified Not identified ALL 979 15 Reporting list? Process
Who performs the tasks associated with updating a Engineering Change
5086 Product Development Document Release Not identified Not identified ALL 979 15 Reporting report’s distribution list? Process
5087 Product Development Document Release Not identified Not identified ALL 979 15 Reporting location printing for Engineering Change reports? Setup, Process
Do some of these Engineering Change reports belong in report sets? Always
5088 Product Development Document Release Not identified Not identified ALL 979 15 Reporting being run together? Setup
Process,
5089 Product Development Document Release Not identified Not identified ALL 979 15 Reporting Do the separate business units run their own Engineering Change reports? Performance
What type of printers do you run Engineering Change reports (including

5090 Product Development Document Release Not identified Not identified ALL 979 15 Reporting checks, purchase orders etc.) on? Where are they located? Setup, Performance
Do you run Engineering Change reports for different companies or cost
5091 Product Development Document Release Not identified Not identified ALL 979 15 Reporting centers? Process
Do you have security requirements on who can enter data for Engineering
5092 Product Development Document Release Not identified Not identified ALL 979 15 Security Change? (e.g. by company? by cost center?) Process
Do you have security reports on who can run Engineering Change reports?
5093 Product Development Document Release Not identified Not identified ALL 979 15 Security (by company, by cost center etc.) Setup, Process
5094 Product Development Document Release Not identified Not identified ALL 979 15 Security Will there need to be terminal security for Engineering Change? Setup
5095 Product Development Document Release Not identified Not identified ALL 979 15 Security Do you run security reports on a regular basis for Engineering Change? Process
5096 Product Development Document Release Not identified Not identified ALL 979 15 Security Engineering Change? Process
5097 Product Development Document Release Not identified Not identified ALL 979 15 Security for Engineering Change? Setup, Process
Do you review requirements for validation rules, allowing certain Engineering

5098 Product Development Document Release Not identified Not identified ALL 979 15 Validation Change accounts to be valid with only certain other values. Setup
5099 Product Development Product Maintenance Not identified Not identified ALL 964 15 Maintenance How do you maintain your Engineering Change data? Process
5100 Product Development Product Maintenance Not identified Not identified ALL 964 15 Maintenance How do you audit your Engineering Change data? Process
Which operations/processes do you want to streamline for Engineering
5101 Product Development Product Maintenance Not identified Not identified ALL 964 15 Other Change? Process
Which operations/processes do you want to eliminate for Engineering
5102 Product Development Product Maintenance Not identified Not identified ALL 964 15 Other Change? Process
Are there any time-intensive Engineering Change operations/processes that
5103 Product Development Product Maintenance Not identified Not identified ALL 964 15 Other need to be addressed? Process
What business performance statistics do you monitor for Engineering
5104 Product Development Product Maintenance Not identified Not identified ALL 964 15 Reporting Change? Process
What are your Engineering Change reporting requirements with respect to
5105 Product Development Product Maintenance Not identified Not identified ALL 964 15 Reporting functional vs. foreign currencies? Setup, Process
5106 Product Development Product Prototype Validation Manage Product Data Estimate Costs NS 21 Cost How do you cost parts and labor for returned goods repairs? Metric
Do you estimate the costs of repairs prior to the actual repair process? If so -
5107 Product Development Product Prototype Validation Manage Product Data Estimate Costs NS 21 Cost please describe the estimation process. Process
Do you track the actual repair cost to the estimate? if so - please describe
5108 Product Development Product Prototype Validation Manage Product Data Estimate Costs COST, WIP 21 Cost the tracking process and what information or tools are used. Metric
NOT MODULE What operations/processes (e.g., receiving inspection, SPC data logging,
5109 Quality Management Corporate Quality Plan Manage Quality Plan Not identified SPECIFIC QMMANGPLAN 14 Other etc.) do you want to streamline for Quality Management? Process
NOT MODULE What operations/processes (e.g., incoming WIP inspection, etc.) do you want
5110 Quality Management Corporate Quality Plan Manage Quality Plan Not identified SPECIFIC QMMANGPLAN 14 Other to eliminate for Quality Management? Process
NOT MODULE What time-intensive Quality Management operations/processes need to be
5111 Quality Management Corporate Quality Plan Manage Quality Plan Not identified SPECIFIC QMMANGPLAN 14 Other addressed? Process
PO, QA, SERVICE,
5112 Quality Management Corporate Quality Plan Not identified Not identified WIP QMCORPQUAL 14 Maintenance What Quality Management data do you maintain and how is it maintained? Process
PO, QA, SERVICE,
5113 Quality Management Corporate Quality Plan Not identified Not identified WIP QMCORPQUAL 14 Maintenance How do you audit your Quality Management data? Process
486152650.xlsx Page 130

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OBM Row Process
Does a current process baseline already exist for the Quality Management
5114 Quality Management Corporate Quality Plan Not identified Not identified QA QMCORPQUAL 14 ALL processes? If so, please provide copy. Process
Do Quality Management policies, procedures and work instructions exist? If
5115 Quality Management Corporate Quality Plan Not identified Not identified QA QMCORPQUAL 14 ALL so, please provide sample. Process
What group/organization is the primary customer for this Quality
5116 Quality Management Corporate Quality Plan Not identified Not identified QA QMCORPQUAL 14 ALL Management process? Secondary customer(s)? Process
5117 Quality Management Corporate Quality Plan Not identified Not identified QA QMCORPQUAL 14 ALL What is/are the key output(s) of the Quality Management process? Process
PO, QA, SERVICE, What request or event launches the Quality Management processes? Please
5118 Quality Management Corporate Quality Plan Not identified Not identified WIP QMCORPQUAL 14 ALL provide listing. Process
How does the customer recognize that the process has been completed (e.g.,
5119 Quality Management Corporate Quality Plan Not identified Not identified QA QMCORPQUAL 14 ALL reports, alerts, etc.)? Process
NOT MODULE What are the business functions that must be accomplished in order to
5120 Quality Management Corporate Quality Plan Not identified Not identified SPECIFIC QMCORPQUAL 14 ALL complete the process? Process
NOT MODULE List and classify each business function by type (a combination of Manual or
5121 Quality Management Corporate Quality Plan Not identified Not identified SPECIFIC QMCORPQUAL 14 ALL System-assisted, and Internal or External) and responsible agent (owner). Process
NOT MODULE What decision steps are involved in the process, what are the outcomes and
5122 Quality Management Corporate Quality Plan Not identified Not identified SPECIFIC QMCORPQUAL 14 ALL % likelihood for each outcome? Process
NOT MODULE
5123 Quality Management Corporate Quality Plan Not identified Not identified SPECIFIC QMCORPQUAL 14 ALL What are the key decisions that drive the process? Process
Create a pareto chart of causes or decision drivers of outcomes ("x" % of the
5124 Quality Management Corporate Quality Plan Not identified Not identified QA QMCORPQUAL 14 ALL time "y" happens because...). Process
NOT MODULE
5125 Quality Management Corporate Quality Plan Not identified Not identified SPECIFIC QMCORPQUAL 14 ALL What are the policies that govern how the process will function? Process
NOT MODULE
5126 Quality Management Corporate Quality Plan Not identified Not identified SPECIFIC QMCORPQUAL 14 ALL What are the constraints that limit or control the process? Process
NOT MODULE
5127 Quality Management Corporate Quality Plan Not identified Not identified SPECIFIC QMCORPQUAL 14 ALL Do standards exist for process steps? Process
PO, QA, SERVICE, What are the system transactions (list by "type" such as: control, status,
5128 Quality Management Corporate Quality Plan Not identified Not identified WIP QMCORPQUAL 14 ALL movement, logistics, change, quality, balancing and reconciliation)? Process
5129 Quality Management Corporate Quality Plan Not identified Not identified QA QMCORPQUAL 14 ALL What is the primary information captured and used? Process
PO, QA, SERVICE,
5130 Quality Management Corporate Quality Plan Not identified Not identified WIP QMCORPQUAL 14 ALL What is the source of each set of key information? Process
PO, QA, SERVICE,
5131 Quality Management Corporate Quality Plan Not identified Not identified WIP QMCORPQUAL 14 ALL What are the data capture methods? Process
5132 Quality Management Corporate Quality Plan Not identified Not identified QA QMCORPQUAL 14 ALL Does a schematic exist that depicts all storage points for material? Process
5133 Quality Management Corporate Quality Plan Not identified Not identified QA QMCORPQUAL 14 ALL Does a schematic exist that depicts all storage points for information? Process
NOT MODULE
5134 Quality Management Corporate Quality Plan Not identified Not identified SPECIFIC QMCORPQUAL 14 ALL What types of security and controls are used regarding key information? Performance
PO, QA, SERVICE,
5135 Quality Management Corporate Quality Plan Not identified Not identified WIP QMCORPQUAL 14 ALL How is data entry audited? Performance
5136 Quality Management Corporate Quality Plan Not identified Not identified QA QMCORPQUAL 14 ALL What are the activity drivers and how are they measured and valued? Performance
NOT MODULE
5137 Quality Management Corporate Quality Plan Not identified Not identified SPECIFIC QMCORPQUAL 14 ALL Where are the process bottlenecks? Performance
NOT MODULE
5138 Quality Management Corporate Quality Plan Not identified Not identified SPECIFIC QMCORPQUAL 14 ALL What are representative transaction volumes for key process steps? Performance
NOT MODULE
5139 Quality Management Corporate Quality Plan Not identified Not identified SPECIFIC QMCORPQUAL 14 ALL What are the drivers of transaction volume surge and peak loads? Performance
NOT MODULE
5140 Quality Management Corporate Quality Plan Not identified Not identified SPECIFIC QMCORPQUAL 14 ALL How stable is the transaction throughput? Performance
NOT MODULE
5141 Quality Management Corporate Quality Plan Not identified Not identified SPECIFIC QMCORPQUAL 14 ALL What are the opportunities for improving the process? Performance
NOT MODULE
5142 Quality Management Corporate Quality Plan Not identified Not identified SPECIFIC QMCORPQUAL 14 ALL Where are the current weak areas? Performance
PO, QA, SERVICE,
5143 Quality Management Corporate Quality Plan Not identified Not identified WIP QMCORPQUAL 14 ALL What are the redundancies (particularly data entry)? Performance
What are the reasons for acquiring the new application system relevant to
5144 Quality Management Corporate Quality Plan Not identified Not identified QA QMCORPQUAL 14 ALL this business area? Performance
5145 Quality Management Corporate Quality Plan Not identified Not identified QA QMCORPQUAL 14 ALL What families of products or inputs carry the most value through the process? Performance
PO, QA, SERVICE, How do you integrate your quality system(s) with other operating subsystems
5146 Quality Management Corporate Quality Plan Not identified Not identified WIP QMCORPQUAL 14 Collect Quality Results (like Purchasing, Inventory, Manufacturing, etc.)? Process
PO, QA, SERVICE, What are the operating systems transactions from which quality results must
5147 Quality Management Corporate Quality Plan Not identified Not identified WIP QMCORPQUAL 14 Collect Quality Results be collected? Process
PO, QA, SERVICE, Describe how quality results must be collected in "background" (i.e. no
5148 Quality Management Corporate Quality Plan Not identified Not identified WIP QMCORPQUAL 14 Collect Quality Results operator intervention)? Process
Describe the procedure and level of difficulty encountered when new quality
5149 Quality Management Corporate Quality Plan Not identified Not identified QA QMCORPQUAL 14 Collect Quality Results collection elements must be added to existing plans. Process
PO, QA, SERVICE,
5150 Quality Management Corporate Quality Plan Not identified Not identified WIP QMCORPQUAL 14 Return Material Are field info (like returns) incorporated? Process
486152650.xlsx Page 131

Type =
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OBM Row Process
PO, QA, SERVICE,
5151 Quality Management Corporate Quality Plan Not identified Not identified WIP QMCORPQUAL 14 Return Material What is the linkage between service systems, RMA’s and serialized items? Process
PO, QA, SERVICE,
5152 Quality Management Corporate Quality Plan Not identified Not identified WIP QMCORPQUAL 14 Return Material Will you accept obsolete products for return? Process
5153 Quality Management Corporate Quality Plan Not identified Not identified AP, QA QMCORPQUAL 14 Adjust Accounts Do you automatically take credit for returned goods in payables? Process
Enhance Quality Collection How are quality collection plans revised, improved and generally updated
5154 Quality Management Corporate Quality Plan Not identified Not identified QA QMCORPQUAL 14 Plans based on corrective action cycles? Process
Enhance Quality Collection To what extent can collection plans be user-defined (including key
5155 Quality Management Corporate Quality Plan Not identified Not identified QA QMCORPQUAL 14 Plans information)? Setup
5156 Quality Management Corporate Quality Plan Not identified Not identified QA QMCORPQUAL 14 Specifications Do you maintain Specifications by Item & Operation? Setup
5157 Quality Management Corporate Quality Plan Not identified Not identified QA QMCORPQUAL 14 Specifications Do you maintain Specifications by input characteristic? Setup
Do you maintain Specifications by a combination of Item and input
5158 Quality Management Corporate Quality Plan Not identified Not identified QA QMCORPQUAL 14 Specifications characteristic? Supplier? Customer? Setup
Is it necessary to store schematics and other drawings on-line as electronic
5159 Quality Management Corporate Quality Plan Not identified Not identified QA QMCORPQUAL 14 Specifications documents for inspection purposes? Setup
Do you maintain on-line specifications using: target values? Validation
5160 Quality Management Corporate Quality Plan Not identified Not identified QA QMCORPQUAL 14 Specifications ranges? Lists of values? Setup
Do you have the capability to determine what quality characteristics must be
5161 Quality Management Corporate Quality Plan Not identified Not identified QA QMCORPQUAL 14 Collection Plans entered based on other entries or actions? Setup
Do you reuse system-assisted, pre-built Quality Plans to simplify receiving
5162 Quality Management Corporate Quality Plan Not identified Not identified QA QMCORPQUAL 14 Collection Plans inspection? Setup
What are the important characteristics and elements you plan to collect?
5163 Quality Management Corporate Quality Plan Not identified Not identified QA QMCORPQUAL 14 Collection Plans (class by type: identification, reference, variables, attributes) Setup
Is data gathering restricted to subsets by family or other grouping to reduce
5164 Quality Management Corporate Quality Plan Not identified Not identified QA QMCORPQUAL 14 Collection Plans volume? Setup
To what extent can elements be user-defined on collection plans (including
5165 Quality Management Corporate Quality Plan Not identified Not identified QA QMCORPQUAL 14 Collection Plans lengths and precision, and validation logic)? Setup
Must users develop collection plans that vary by site or organization for the
5166 Quality Management Corporate Quality Plan Not identified Not identified QA QMCORPQUAL 14 Collection Plans same transaction? Setup
5167 Quality Management Corporate Quality Plan Not identified Not identified QA QMCORPQUAL 14 History To what other systems is quality information exported? Process
NOT MODULE How do you determine which products and business processes require
5168 Quality Management Corporate Quality Plan Not identified Not identified SPECIFIC QMCORPQUAL 14 Management quality control and reporting? Performance
How does the quality management system interface with total preventive and
5169 Quality Management Corporate Quality Plan Not identified Not identified QA QMCORPQUAL 14 Management predictive maintenance programs? Performance
Do you have security restrictions on who can enter data for Quality
PO, QA, SERVICE, Management? (e.g., by company, by cost center, by position)? Please
5170 Quality Management Quality Compliance Mgmt Not identified Not identified WIP QMQULTCOMP 14 Security describe restrictions. Process
PO, QA, SERVICE, place or release quality holds, reject lots, etc.) for Quality Management (e.g.,
5171 Quality Management Quality Compliance Mgmt Not identified Not identified WIP QMQULTCOMP Security by company, by cost center, by position)? Please describe restrictions. Setup, Process
Do you have security restrictions on who can run Quality Management

5172 Quality Management Quality Compliance Mgmt Not identified Not identified QA QMQULTCOMP 14 Security reports (e.g., by company, by cost center, by position, etc.)? Setup, Process
PO, QA, SERVICE,
5173 Quality Management Quality Compliance Mgmt Not identified Not identified WIP QM 14 Security Will there need to be terminal security for Quality Management? Setup
Do you run security reports on a regular basis for Quality Management?
5174 Quality Management Quality Compliance Mgmt Not identified Not identified QA QMQULTCOMP 14 Security Describe process and who runs reports. Process
NOT MODULE Do you have documentation on your current system security requirements for
5175 Quality Management Quality Compliance Mgmt Not identified Not identified SPECIFIC QMQULTCOMP 14 Security Quality Management? Please provide copy. Process
NOT MODULE Map each GL user to a menu structure (current system or Oracle system if
5176 Quality Management Quality Compliance Mgmt Not identified Not identified SPECIFIC QMQULTCOMP 14 Security trained). Will any new menus need to be created for Quality Management? Setup, Process
Do you review requirements for validation rules, allowing certain Quality

5177 Quality Management Quality Compliance Mgmt Not identified Not identified QA QMQULTCOMP 14 Validation Management accounts to be valid with only certain other values. Setup
PO, QA, SERVICE, What technology and tools are needed at the business function (process
5178 Quality Management Quality Compliance Mgmt Not identified Not identified WIP QMQULTCOMP 14 ALL step) level for data gathering, measurement or inspection? Process
NOT MODULE What are the control points for performance measurement and management?
5179 Quality Management Quality Compliance Mgmt Not identified Not identified SPECIFIC QMQULTCOMP 14 ALL Status? Value? Location? Performance
NOT MODULE
5180 Quality Management Quality Compliance Mgmt Not identified Not identified SPECIFIC QMQULTCOMP 14 ALL How do you measure value for key process steps? Performance
NOT MODULE
5181 Quality Management Quality Compliance Mgmt Not identified Not identified SPECIFIC QMQULTCOMP 14 ALL How do you measure efficiency? Performance
NOT MODULE
5182 Quality Management Quality Compliance Mgmt Not identified Not identified SPECIFIC QMQULTCOMP 14 ALL How do you measure response or service to the customer? Performance
NOT MODULE
5183 Quality Management Quality Compliance Mgmt Not identified Not identified SPECIFIC QMQULTCOMP 14 ALL How do you measure the stability of key process steps? Performance
Do you monitor serial cycle history (like multiple passes through testing or
5184 Quality Management Quality Compliance Mgmt Not identified Not identified QA QMQULTCOMP 14 Monitor In-process controls debugging)? Process
486152650.xlsx Page 132

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OBM Row Process
5185 Quality Management Quality Compliance Mgmt Not identified Not identified QA QMQULTCOMP 14 Monitor In-process controls Do you maintain statistical process controls (SPC)? Process
5186 Quality Management Quality Compliance Mgmt Not identified Not identified QA QMQULTCOMP 14 Monitor In-process controls Do you maintain SPC for supplier production processes? Process
What are the key variables and attributes that are monitored during
5187 Quality Management Quality Compliance Mgmt Not identified Not identified QA QMQULTCOMP 14 Monitor In-process controls production? Process
To what extent are Cp, Cpk and other process capability statistics maintained
5188 Quality Management Quality Compliance Mgmt Not identified Not identified QA QMQULTCOMP 14 Monitor In-process controls and used? Performance
5189 Quality Management Quality Compliance Mgmt Not identified Not identified QA QMQULTCOMP 14 Monitor In-process controls To what extent are correlation statistics maintained? Process
How do you alert the appropriate personnel when quality nonconformance
5190 Quality Management Quality Compliance Mgmt Not identified Not identified QA QMQULTCOMP 14 Monitor In-process controls occurs? Process
Does the quality system take or recommend action based on sampling or
5191 Quality Management Quality Compliance Mgmt Not identified Not identified QA QMQULTCOMP 14 Monitor In-process controls analysis of a series of outputs? Process
PO, QA, SERVICE,
5192 Quality Management Quality Compliance Mgmt Not identified Not identified WIP QMQULTCOMP 14 Collect Quality Results How is failure data collected? What % is being entered manually? Process
PO, QA, SERVICE, Do you collect information "on everything", and not just failures (tests run,
5193 Quality Management Quality Compliance Mgmt Not identified Not identified WIP QMQULTCOMP 14 Collect Quality Results environmental factors, etc.)? Process
PO, QA, SERVICE,
5194 Quality Management Quality Compliance Mgmt Not identified Not identified WIP QMQULTCOMP 14 Collect Quality Results Do you collect time-to-failure statistics? Process
PO, QA, SERVICE, Is the current system transparent across suppliers (for both collection and
5195 Quality Management Quality Compliance Mgmt Not identified Not identified WIP QMQULTCOMP 14 Collect Quality Results reporting)? Process
PO, QA, SERVICE, Do current procedures call for logging time spent debugging or
5196 Quality Management Quality Compliance Mgmt Not identified Not identified WIP QMQULTCOMP 14 Collect Quality Results troubleshooting failures? Process
When gathering quality collection results from test or other automated
PO, QA, SERVICE, equipment, how do you filter, screen or otherwise avoid a lot of unimportant
5197 Quality Management Quality Compliance Mgmt Not identified Not identified WIP QMQULTCOMP 14 Collect Quality Results excess data? Process
PO, QA, SERVICE,
5198 Quality Management Quality Compliance Mgmt Not identified Not identified WIP QMQULTCOMP 14 Collect Quality Results Do you need to be able to back out any collected results? Process
5199 Quality Management Quality Compliance Mgmt Not identified Not identified QA QMQULTCOMP 14 Collect Quality Results Is Cycle time a quality collection element? Process
PO, QA, SERVICE, How do you gather failure analysis data from Suppliers and translate codes
5200 Quality Management Quality Compliance Mgmt Not identified Not identified WIP QMQULTCOMP 14 Collect Quality Results between systems? Process
Are collection elements derived from other elements (like Symptom Code
5201 Quality Management Quality Compliance Mgmt Not identified Not identified QA QMQULTCOMP 14 Collect Quality Results from comparison of results to specs)? Process
5202 Quality Management Quality Compliance Mgmt Not identified Not identified QA QMQULTCOMP 14 Collect Quality Results Is the current system able to auto-populate collection elements? Process
Are collection elements ever calculated as a function of other elements (in
5203 Quality Management Quality Compliance Mgmt Not identified Not identified QA QMQULTCOMP 14 Collect Quality Results addition to constants)? Process
Do you capture and report Supplier process factors that are affecting product
5204 Quality Management Quality Compliance Mgmt Not identified Not identified QA QMQULTCOMP 14 Collect Quality Results quality? Process
PO, QA, SERVICE,
5205 Quality Management Quality Compliance Mgmt Not identified Not identified WIP QMQULTCOMP 14 Collect Quality Results What collection import programs are in use? Process
Are inspection control areas organized in these ways: internal (for
characteristics), external (like packaging and handling), source process and
5206 Quality Management Quality Compliance Mgmt Not identified Not identified QA QMQULTCOMP 14 Test/Inspect administrative process (documentation)? Setup
NOT MODULE Are test and inspection instructions available at critical steps throughout the
5207 Quality Management Quality Compliance Mgmt Not identified Not identified SPECIFIC QMQULTCOMP 14 Test/Inspect supply chain? Setup
5208 Quality Management Quality Compliance Mgmt Not identified Not identified QA QMQULTCOMP 14 Test/Inspect What sampling programs are in-place and what is their basis? Setup
What types of "holds" are used after a quality event has occurred and before
5209 Quality Management Quality Compliance Mgmt Not identified Not identified QA QMQULTCOMP 14 Test/Inspect disposition is made? Setup
5210 Quality Management Quality Compliance Mgmt Not identified Not identified QA QMQULTCOMP 14 Test/Inspect What criteria is used to "pass" material during inspection? Process
5211 Quality Management Quality Compliance Mgmt Not identified Not identified QA QMQULTCOMP 14 Test/Inspect What percent of material passes during the first inspection? Performance
5212 Quality Management Quality Compliance Mgmt Not identified Not identified QA QMQULTCOMP 14 Test/Inspect Do you track "first-pass" inspection? Performance
Does the system prompt suggested test or debug steps based on preliminary
5213 Quality Management Quality Compliance Mgmt Not identified Not identified QA QMQULTCOMP 14 Diagnose Quality Event collection results? Process
5214 Quality Management Quality Compliance Mgmt Not identified Not identified QA QMQULTCOMP 14 Diagnose Quality Event How is the Supplier quality event capture through corrective action managed? Process
Are action rules and systematic notifications used when in-house quality
5215 Quality Management Quality Compliance Mgmt Not identified Not identified QA QMQULTCOMP 14 Diagnose Quality Event events occur? Are these filtered by parameters in any way? Process
NOT MODULE Disposition non-conforming
5216 Quality Management Quality Compliance Mgmt Not identified Not identified SPECIFIC QMQULTCOMP 14 material How are material review board workflows enabled? Process
NOT MODULE Disposition non-conforming Are responsibilities for dispositioning nonconformances established by
5217 Quality Management Quality Compliance Mgmt Not identified Not identified SPECIFIC QMQULTCOMP 14 material name? Department? Role? Process
Disposition non-conforming
5218 Quality Management Quality Compliance Mgmt Not identified Not identified QA QMQULTCOMP 14 material What percentage of material is returned for re-work? Performance
5219 Quality Management Quality Compliance Mgmt Not identified Not identified QA QMQULTCOMP 14 material What percentage of material is scrapped? Performance
5220 Quality Management Quality Compliance Mgmt Not identified Not identified QA QMQULTCOMP 14 material How long does it take you to disposition discrepant material? Performance
NOT MODULE
5221 Quality Management Quality Compliance Mgmt Not identified Not identified SPECIFIC QMQULTCOMP 14 Repair or Replace What are the policies governing repair vs. replace? Process
486152650.xlsx Page 133

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OBM Row Process
Is the corrective action loop closure automated or based heavily on manual
5222 Quality Management Quality Compliance Mgmt Not identified Not identified QA QMQULTCOMP 14 Take Corrective Action methods and transmittal of hard-copy forms? Process
5223 Quality Management Quality Compliance Mgmt Not identified Not identified QA QMQULTCOMP 14 Take Corrective Action Is the corrective action loop based on any workflow technology? Process
5224 Quality Management Quality Compliance Mgmt Not identified Not identified QA QMQULTCOMP 14 Take Corrective Action To what extent are system-based supplier certification records maintained? Process
Do you track corrective actions from MRB or Supplier audit event through
5225 Quality Management Quality Compliance Mgmt Not identified Not identified QA QMQULTCOMP 14 Take Corrective Action analysis, action, change control (like ECO) and pre-control planning? Process
Do you need to collect Symptom, Cause and Action codes along the
5226 Quality Management Quality Compliance Mgmt Not identified Not identified QA QMQULTCOMP 14 Take Corrective Action corrective action loop? Process
NOT MODULE Do all process outputs serve as events for other quality or management
5227 Quality Management Quality Compliance Mgmt Not identified Not identified SPECIFIC QMQULTCOMP 14 Take Corrective Action processes? Process
5228 Quality Management Quality Compliance Mgmt Not identified Not identified QA QMQULTCOMP 14 Take Corrective Action Do you measure re-work production volumes or costs? Performance
5229 Quality Management Quality Compliance Mgmt Not identified Not identified QA, WIP QMQULTCOMP 14 Take Corrective Action Do you do re-work off-line or during production? Process
NOT MODULE What are the components of enterprise wide quality costs and how are they
5230 Quality Management Quality Compliance Mgmt Not identified Not identified SPECIFIC QMQULTCOMP 14 Capture Cost of Quality gathered (including sources)? Performance
5231 Quality Management Quality Compliance Mgmt Not identified Not identified COST, QA QMQULTCOMP 14 Capture Cost of Quality Do you collect actual costs for re-work and repair orders? Performance
5232 Quality Management Quality Compliance Mgmt Not identified Not identified COST, QA QMQULTCOMP 14 Capture Cost of Quality How do you cost parts and labor for repairs to returned repairs? Performance
Does failure-based system cover in-house as well as Suppliers so that a total
5233 Quality Management Quality Compliance Mgmt Not identified Not identified QA QMQULTCOMP 14 Analyze Quality Results picture (denominator) of production can be captured? Process
Is there an integration with generalized reporting, especially graphics,
5234 Quality Management Quality Compliance Mgmt Not identified Not identified QA QMQULTCOMP 14 Analyze Quality Results paretos, etc.? Process
5235 Quality Management Quality Compliance Mgmt Not identified Not identified QA QMQULTCOMP 14 Analyze Quality Results Do you track PPM (parts per million) tracking the business functions? Process
5236 Quality Management Quality Compliance Mgmt Not identified Not identified QA QMQULTCOMP 14 Analyze Quality Results Are Pareto charts produced like: assembly type by diagnostic symptom? Process
PO, QA, SERVICE, Is there product line quality information retrieval without resorting to manual
5237 Quality Management Quality Compliance Mgmt Not identified Not identified WIP QMQULTCOMP 14 Analyze Quality Results entry? Process
For Pareto charting, can you perform an initial selection to determine a
5238 Quality Management Quality Compliance Mgmt Not identified Not identified QA QMQULTCOMP 14 Analyze Quality Results subset from the universe of parts to include? Process
5239 Quality Management Quality Compliance Mgmt Not identified Not identified QA QMQULTCOMP 14 Analyze Quality Results Do time series charts include USL/LSL and UCL/LCL lines? Process
5240 Quality Management Quality Compliance Mgmt Not identified Not identified QA QMQULTCOMP 14 Analyze Quality Results Is it necessary to plot multiple characteristics on the same time series chart? Process
What out-of-control conditions do you monitor (and what patterns) on control
5241 Quality Management Quality Compliance Mgmt Not identified Not identified QA QMQULTCOMP 14 Analyze Quality Results charts? Process
5242 Quality Management Quality Compliance Mgmt Not identified Not identified QA QMQULTCOMP 14 Analyze Quality Results Must collections plans be grouped for reporting purposes? Process
Is it necessary to be able to report/chart/query results from a "list" of quality
5243 Quality Management Quality Compliance Mgmt Not identified Not identified QA QMQULTCOMP 14 Analyze Quality Results Collection Plans rather than from just one plan at a time? Process
5244 Quality Management Quality Compliance Mgmt Not identified Not identified QA QMQULTCOMP 14 Analyze Quality Results Does current charting system print multiple charts on the same page? Process
NOT MODULE
5245 Quality Management Quality Compliance Mgmt Not identified Not identified SPECIFIC QMQULTCOMP 14 Analyze Quality Results Is it necessary to consolidate across systems? Process
5246 Quality Management Quality Compliance Mgmt Not identified Not identified QA QMQULTCOMP 14 Analyze Quality Results To what extent are Serial/Lot history records maintained? Process
5247 Quality Management Quality Compliance Mgmt Not identified Not identified QA QMQULTCOMP 14 Analyze Quality Results Is serial genealogy a business requirement? Process
Do you currently report total defects per unit and defects per million for each
5248 Quality Management Quality Compliance Mgmt Not identified Not identified QA QMQULTCOMP 14 Analyze Quality Results Supplier-related material transaction? Process
5249 Quality Management Quality Compliance Mgmt Not identified Not identified QA QMQULTCOMP 14 Analyze Quality Results Are failure analyses reported by problem and product? Process
PO, QA, SERVICE, Are there delays between quality event occurrence and reporting/analysis?
5250 Quality Management Quality Compliance Mgmt Not identified Not identified WIP QMQULTCOMP 14 Analyze Quality Results What are the average delays by: reason? Product Family? Process? Performance
What are the primary quality analysis reports in use? How are they used? By
5251 Quality Management Quality Compliance Mgmt Not identified Not identified QA QMQULTCOMP 14 Analyze Quality Results whom? Frequency? Performance
Are variable inspection modes limited to first article or is 100% inspection
5252 Quality Management Quality Compliance Mgmt Not identified Not identified QA QMQULTCOMP 14 Specifications used? Setup
Do you maintain USL/LSL and UCL/LCL ranges on-line, and, if so, for what
5253 Quality Management Quality Compliance Mgmt Not identified Not identified QA QMQULTCOMP 14 Specifications elements or characteristics are they maintained? Setup
Do you need the results on quality collection to initiate another program (like
5254 Quality Management Quality Compliance Mgmt Not identified Not identified QA QMQULTCOMP 14 Collection Plans transfer material to a hold area (subinventory)? Setup
Must it be possible to link collection results together (for instance to calculate
5255 Quality Management Quality Compliance Mgmt Not identified Not identified QA QMQULTCOMP 14 Collection Plans yield across several alternate paths within a routing)? Setup
To what extent are systematic incoming inspection quality collection plans
5256 Quality Management Quality Compliance Mgmt Not identified Not identified QA QMQULTCOMP 14 Collection Plans used to inspect Supplier products? Setup
What are the types of predefined actions you can specify to be taken based
5257 Quality Management Quality Compliance Mgmt Not identified Not identified QA QMQULTCOMP 14 Collection Plans on quality events (electronic mail, alerts, display to operator, etc.)? Setup
486152650.xlsx Page 134

Type =
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OBM Row Process
Do you capture Supplier site and process audit results (Non-conformance,
5258 Quality Management Quality Compliance Mgmt Not identified Not identified QA QMQULTCOMP 14 Process Audit Corrective Actions)? Process
5259 Quality Management Quality Compliance Mgmt Not identified Not identified QA QMQULTCOMP 14 ASL How do authorized supplier lists tie in with the quality system? Setup
Do you maintain Supplier certification status optionally at site, site-product
5260 Quality Management Quality Compliance Mgmt Not identified Not identified QA QMQULTCOMP 14 ASL and site-process levels? Setup
5261 Quality Management Quality Compliance Mgmt Not identified Not identified QA QMQULTCOMP 14 History Do you have difficulty viewing Serial or Lot history with the current system? Setup
5262 Quality Management Quality Compliance Mgmt Not identified Not identified QA QMQULTCOMP 14 History Is it necessary to be able to maintain "history" records? Setup
Do you maintain quality event and corrective action history for Serial/Lot/Item
5263 Quality Management Quality Compliance Mgmt Not identified Not identified QA QMQULTCOMP 14 History from receiving through WIP, rework, finished goods and material returns? Setup
When characteristics or elements are no longer tracked, what happens to
5264 Quality Management Quality Compliance Mgmt Not identified Not identified QA QMQULTCOMP 14 History history? How is further input prevented? Setup
What are the key indicators that are measured with the domain of the quality
5265 Quality Management Quality Compliance Mgmt Not identified Not identified QA QMQULTCOMP 14 Management management system? Performance
PO, QA, SERVICE, What is the frequency of data collection and reporting by representative
5266 Quality Management Quality Compliance Mgmt Not identified Not identified WIP QMQULTCOMP 14 Management product? Family of products? Business process? Performance
NOT MODULE
5267 Quality Management Quality Compliance Mgmt Not identified Not identified SPECIFIC QMQULTCOMP 14 Management How are reporting responsibilities assigned? Performance
NOT MODULE
5268 Quality Management Quality Compliance Mgmt Not identified Not identified SPECIFIC QMQULTCOMP 14 Management What are the drivers for updating reporting requirements? Performance
5269 Quality Management Quality Compliance Mgmt Not identified Not identified QA QMQULTCOMP 14 Management How do you manage and control quality information dissemination? Performance
Does operating policy support concurrent engineering methods by linking

Supplier-generated quality characteristics and specifications plus Supplier
5270 Quality Management Quality Compliance Mgmt Not identified Not identified ENG, QA QMQULTCOMP 14 Management corrective action history to Engineering prototype development? Process
NOT MODULE Do you compare quality trends to trends in productivity, supplier compliance,
5271 Quality Management Quality Compliance Mgmt Not identified Not identified SPECIFIC QMQULTCOMP 14 Management plant and equipment utilization and custom satisfaction? Performance
5272 Quality Management Quality Compliance Mgmt Not identified Not identified QA QMQULTCOMP 14 Management Are quality control programs linked with design-of-experiments? Performance
5273 Quality Management Quality Compliance Mgmt Not identified Not identified QA QMQULTCOMP 14 Management Do you segregate suspect material for planning purposes? Setup
5274 Quality Management Quality Compliance Mgmt Not identified Not identified QA QMQULTCOMP 14 Management Do you segregate suspect material for costing and/or scrapping purposes? Setup
What applications/methods are you using for placing orders and order
5275 Sales Management Quote and Contract Management Quote Management Accept Quote ALL 1174 24 General fulfillment? Process
5276 Sales Management Quote and Contract Management Quote Management Obtain Approvals Oracle Sales 1209 Quotes What approvals are required for quotes? Process
5277 Sales Management Quote and Contract Management Quote Management Generate Quotes Oracle Sales 1209 Quotes How do you generate quotes? Process
Select Products/Services /
5278 Sales Management Quote and Contract Management Quote Management Configure Sales Oracle Sales 1209 Quotes Are there product configuration requirements for quoting? Process
5279 Sales Management Quote and Contract Management Quote Management Not identified Oracle Sales Quotes Are sales reps allowed to override pricing? Process, Setup
5280 Sales Management Quote and Contract Management Quote Management Not identified Mobile Visits Can a Sales Rep produce a quote and or a sales order on a customer site Setup
5281 Sales Management Quote and Contract Management Quote Management Not identified Oracle Sales Quotes Do you discount by line, volume, and/or the total quote? Process, Setup
5282 Sales Management Quote and Contract Management Quote Management Not identified Mobile Visits Does the Sales Rep have to print a quote or sales order on customer site Setup
5283 Sales Management Quote and Contract Management Quote Management Not identified Oracle Sales Quotes Does your salesforce create quotes? Provide examples of existing quotes? Setup, Process
How are price lists organized? Please provide a sample of all price lists
5284 Sales Management Quote and Contract Management Quote Management Not identified Oracle Sales, OM Quotes currently being used? Setup
How long is a quote valid and what documents accompany a quote? Provide
5285 Sales Management Quote and Contract Management Quote Management Not identified Oracle Sales Quotes examples of each. Setup,
5286 Sales Management Quote and Contract Management Quote Management Not identified Oracle Sales, OM Quotes How many different price lists do you have and how often are they updated? Setup, Process
5287 Sales Management Quote and Contract Management Quote Management Not identified Oracle Sales Quotes How many quotes are created for a single opportunity typically? Process
5288 Sales Management Sales Administration Account Knowledge Management Not identified Oracle Sales 1174 24 Opportunity Management How many accounts and contacts to you anticipate tracking? Metric
What type of company or account information do you track for
5289 Sales Management Sales Administration Account Knowledge Management Not identified Oracle Sales 1208 24 Contact Management prospects/customers? Process
5290 Sales Management Sales Administration Account Knowledge Management Not identified Oracle Sales 1208 24 Contact Management What type of company or account information do you track for customers? Process
5291 Sales Management Sales Administration Account Knowledge Management Not identified Oracle Sales 1208 24 Contact Management What type of contact information do you track? Process
How does account and contact information get entered into the current
5292 Sales Management Sales Administration Account Knowledge Management Not identified Oracle Sales 1208 24 Contact Management system? Setup, Process
How does account and contact information get updated in the current
5293 Sales Management Sales Administration Account Knowledge Management Not identified Oracle Sales 1208 24 Contact Management system? Setup, Process
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Do you currently have a system for purging account and contact information?
5294 Sales Management Sales Administration Account Knowledge Management Not identified Oracle Sales 1208 24 Contact Management If so, what is the criteria for purging the information? Is it archived? Process
Who needs to access account and contact information? Where do they Process,
5295 Sales Management Sales Administration Account Knowledge Management Not identified Oracle Sales 1208 24 Contact Management access the information from (i.e. home, office, hotel)? Performance
5296 Sales Management Sales Administration Account Knowledge Management Not identified Oracle Sales 1208 24 Contact Management How do you currently control account or contact duplication? Process
5297 Sales Management Sales Administration Account Knowledge Management Not identified Oracle Sales 1208 24 Contact Management How many accounts and contacts do you anticipate tracking? Metric
5298 Sales Management Sales Administration Compensation Management Not identified OSC 19 Commissions Do you pay commissions? Process
5299 Sales Management Sales Administration Compensation Management Not identified OSC 19 Commissions Do you recognize commissions at time of booking? Process
5300 Sales Management Sales Administration Compensation Management Not identified OSC 19 Commissions Do you split commissions? Process
5301 Sales Management Sales Administration Compensation Management Not identified OSC 19 Commissions Which commissions system do you use? Process
5302 Sales Management Sales Administration Compensation Management Not identified OSC 1228 25 Maintenance How do you maintain your Sales Compensation data? Process
5303 Sales Management Sales Administration Compensation Management Not identified OSC 1228 25 Maintenance How do you audit your Sales Compensation data? Process
Which operations/processes do you want to streamline for Sales
5304 Sales Management Sales Administration Compensation Management Not identified OSC 1228 25 Operations Compensation? Process
Which operations/processes do you want to eliminate for Sales
5305 Sales Management Sales Administration Compensation Management Not identified OSC 1228 25 Operations Compensation? Process
Are there any time-intensive Sales Compensation operations/processes that
5306 Sales Management Sales Administration Compensation Management Not identified OSC 1228 25 Operations need to be addressed? Process
5307 Sales Management Sales Administration Compensation Management Not identified OSC 1228 25 Period Close How do you open/close an accounting period for Sales Compensation? Process
Is the schedule to open/close an accounting period for Sales Compensation
5308 Sales Management Sales Administration Compensation Management Not identified OSC 1228 25 Period Close documented? Process
How long does it take to open/close an accounting period for Sales
5309 Sales Management Sales Administration Compensation Management Not identified OSC 1228 25 Period Close Compensation? Process
How long should it take to open/close an accounting period for Sales
5310 Sales Management Sales Administration Compensation Management Not identified OSC 1228 25 Period Close Compensation? Process
Is closing an accounting period for Sales Compensation a hard close or a soft
5311 Sales Management Sales Administration Compensation Management Not identified OSC 1228 25 Period Close close? Process
5312 Sales Management Sales Administration Compensation Management Not identified OSC 1228 25 Period Close How are adjustments to closed periods for Sales Compensation handled? Process
Who performs the tasks associated with opening/closing an accounting
5313 Sales Management Sales Administration Compensation Management Not identified OSC 1228 25 Period Open period for Sales Compensation? Process
5314 Sales Management Sales Administration Compensation Management Not identified OSC 1228 25 Reporting for Sales Compensation? Process
What business performance statistics do you monitor for Sales
5315 Sales Management Sales Administration Compensation Management Not identified OSC 1228 25 Reporting Compensation? Process
What are your Sales Compensation reporting requirements with respect to
5316 Sales Management Sales Administration Compensation Management Not identified OSC 1228 25 Reporting functional vs. foreign currencies? Setup, Process
What reports do you currently generate to meet your Sales and Sales
Compensation reporting requirements? Provide examples of each. Include
5317 Sales Management Sales Administration Compensation Management Not identified OSC 1228 25 Reporting source, user, frequency, number of copies, level of importance. Setup, Process
Is there any Sales Compensation reporting requirement that your current set
5318 Sales Management Sales Administration Compensation Management Not identified OSC 1228 25 Reporting of reports does not meet? Setup
Are Sales Compensation reports standard across multiple Sets of Books, for
5319 Sales Management Sales Administration Compensation Management Not identified OSC 1228 25 Reporting example, subsidiaries? Setup
Are Sales Compensation reports standard across multiple levels within a Set
5320 Sales Management Sales Administration Compensation Management Not identified OSC 1228 25 Reporting of Books, i e., divisions? Setup
What account codes and/or descriptions are required on Sales Compensation
5321 Sales Management Sales Administration Compensation Management Not identified OSC 1228 25 Reporting reports? Setup
Do you provide a "key" of content/information somewhere on the Sales
5322 Sales Management Sales Administration Compensation Management Not identified OSC 1228 25 Reporting Compensation report? Setup
What Sales Compensation reports are grouped together on a regular basis
5323 Sales Management Sales Administration Compensation Management Not identified OSC 1228 25 Reporting and printed in one print run? Setup,Process
5324 Sales Management Sales Administration Compensation Management Not identified OSC 1228 25 Reporting Who receives a copy of the Sales Compensation reports? Process
What is the criteria for determining who should receive a copy of any Sales
5325 Sales Management Sales Administration Compensation Management Not identified OSC 1228 25 Reporting Compensation report? Process
5326 Sales Management Sales Administration Compensation Management Not identified OSC 1228 25 Reporting How do you update a Sales Compensation report’s distribution list? Process
Is the process to update a Sales Compensation report’s distribution list
5327 Sales Management Sales Administration Compensation Management Not identified OSC 1228 25 Reporting documented? Process
How long does it take to update a Sales Compensation report’s distribution
5328 Sales Management Sales Administration Compensation Management Not identified OSC 1228 25 Reporting list? Process
How long should it take to update a Sales Compensation report’s distribution
5329 Sales Management Sales Administration Compensation Management Not identified OSC 1228 25 Reporting list? Process
Who performs the tasks associated with updating a Sales Compensation
5330 Sales Management Sales Administration Compensation Management Not identified OSC 1228 25 Reporting report’s distribution list? Process
Do some of these Sales Compensation reports belong in report sets? Always
5331 Sales Management Sales Administration Compensation Management Not identified OSC 1228 25 Reporting being run together? Setup
What type of printers do you run Sales Compensation reports (including

5332 Sales Management Sales Administration Compensation Management Not identified OSC 1228 25 Reporting checks, purchase orders etc.) on? Where are they located? Setup,Performance
Do you run Sales Compensation reports for different companies or cost
5333 Sales Management Sales Administration Compensation Management Not identified OSC 1228 25 Reporting centers? Process
Do you have security requirements on who can enter data for Sales
5334 Sales Management Sales Administration Compensation Management Not identified OSC 1228 25 Security Compensation? (e.g. by company? by cost center?) Process
486152650.xlsx Page 136

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Do you have security reports on who can run Sales Compensation reports?
5335 Sales Management Sales Administration Compensation Management Not identified OSC 1228 25 Security (by company, by cost center etc.) Setup,Process
5336 Sales Management Sales Administration Compensation Management Not identified OSC 1228 25 Security Will there need to be terminal security for Sales Compensation? Setup
5337 Sales Management Sales Administration Compensation Management Not identified OSC 1228 25 Security Do you run security reports on a regular basis for Sales Compensation? Process
5338 Sales Management Sales Administration Compensation Management Not identified OSC 1228 25 Security Sales Compensation? Process
5339 Sales Management Sales Administration Compensation Management Not identified OSC 1228 25 Commissions How are you currently paying commissions? Process
What is the source of transactions you pay commissions from? Oracle Apps,
5340 Sales Management Sales Administration Compensation Management Not identified OSC 1235 25 Commissions other apps, or custom apps? Is it integrated with your current system? Setup
Can you bring over all the relevant data from your receivables application?
5341 Sales Management Sales Administration Compensation Management Not identified OSC, AR 1228 25 Commissions Ex: Rep, date, amount, product. Setup
5342 Sales Management Sales Administration Compensation Management Not identified OSC, AR 1228 25 Commissions Roughly how many lines will come over in an average month? Process
How many different products and/or services do you compensate your
5343 Sales Management Sales Administration Compensation Management Not identified OSC 1228 25 Commissions salesforce on? Can these be hierarchically ordered? Process
In which application are salesreps assigned to orders? How are they
5344 Sales Management Sales Administration Compensation Management Not identified Oracle Sales 1228 25 Commissions assigned? Process
5345 Sales Management Sales Administration Compensation Management Not identified OSC 1228 25 Commissions How many and what types of manual adjustments do you make? Process
Does your order entry system allow multiple reps per line, either as a split or
5346 Sales Management Sales Administration Compensation Management Not identified OSC 1228 25 Commissions as a double comp situation? Process
At what point in the order cycle do you pay commissions: Booking, invoice,
5347 Sales Management Sales Administration Compensation Management Determine Pay Point OSC 1235 25 Commissions payment etc. Process
5348 Sales Management Sales Administration Compensation Management Define Revenue Sharing Conditions OSC 1236 25 Comp Plan Do sales managers receive roll up credit from their subordinates? Process
How many different kinds of compensation plans are there for your
5349 Sales Management Sales Administration Compensation Management Define Compensation Structure OSC 1241 25 Comp Plan salesforce? Process
5350 Sales Management Sales Administration Compensation Management Define Compensation Structure OSC 1228 25 Commissions Could 2 sales reps on the same plan have different rates? Process
5351 Sales Management Sales Administration Compensation Management Not identified OSC 1228 25 Comp Plan What is the duration of your comp plans (annual, bi-annual)? Process
Are commissions paid at a flat rate or are the plans based on a tiered
5352 Sales Management Sales Administration Compensation Management Not identified OSC 1241 25 Comp Plan approach? Process
Do you allow your sales reps to receive draws? If so, are they recoverable or
5353 Sales Management Sales Administration Compensation Management Determine Compensation Structure OSC 1241 25 Comp Plan non-recoverable? Process
5354 Sales Management Sales Administration Compensation Management Not identified OSC 1228 25 Comp Plan Do you pay independent agents such as resellers or vendors commissions? Process
5355 Sales Management Sales Administration Compensation Management Not identified OSC 1199 25 Comp Plan Do you pay rebates to customers? Process
What do you base a sales rep’s commission rate on? Dollars sold, units, %
5356 Sales Management Sales Administration Compensation Management Create Compensation Criteria OSC 1241 25 Comp Plan discount given, margin? Process
5357 Sales Management Sales Administration Compensation Management Determine Pay Point OSC 1235 25 Comp Plan Are reps paid on booking, invoice or payment? Other? Process
Are bonuses based on subjective or objective criterion? What are the
5358 Sales Management Sales Administration Compensation Management Create Compensation Criteria OSC 1241 25 Comp Plan objective bonuses based on (P&Ls, margin etc.)? Process
5359 Sales Management Sales Administration Compensation Management Determine Compensation Structure OSC 1241 25 Comp Plan Are there commonalities across plans? Shared elements? Process
5360 Sales Management Sales Administration Compensation Management Determine Compensation Structure OSC 1241 25 Comp Plan Are different lines of business incented differently? Process
5361 Sales Management Sales Administration Compensation Management Determine Compensation Structure OSC 1240 25 Commissions How often do you pay commissions, bonuses, draws, etc.? Process
5362 Sales Management Sales Administration Compensation Management Not identified OSC, AP 1240 25 Commissions What application do you use to pay (not calculate) commissions? Process
5363 Sales Management Sales Administration Compensation Management Define Revenue Sharing Conditions OSC 1228 25 Organization How many different reps do you pay through your compensation system? Process
Is it possible that the same deal could roll up to two different reps in the
5364 Sales Management Sales Administration Compensation Management Define Revenue Sharing Conditions OSC 1228 25 Organization same management chain? Process
5365 Sales Management Sales Administration Compensation Management Not identified OSC 1228 25 Organization Will OSC be implemented at multiple sites? Setup, Process
Implement and track Compensation
5366 Sales Management Sales Administration Compensation Management Plans OSC 1231 25 Reporting What are your commissions reporting requirements for Sales? Process
5367 Sales Management Sales Administration Compensation Management Not identified OSC 1228 25 Reporting Will anyone other than the comp analysts have access to commissions data? Process
5368 Sales Management Sales Administration Compensation Management Not identified OSC 1228 25 Reporting Do you have a requirement for OSC to touch the GL (accruals, adjustments)? Process
5369 Sales Management Sales Administration Compensation Management Not identified OSC Operations Approximately, how long does the collection process take before completion? Process
5370 Sales Management Sales Administration Compensation Management Not identified OSC Comp Plan Can sales management make changes to comp plans easily? Process
5371 Sales Management Sales Administration Compensation Management Not identified OSC Comp Plan Do you use formulas to calculate commissions? Process
5372 Sales Management Sales Administration Compensation Management Determine Compensation Structure OSC Commissions Do your sales people understand how they are paid? Process
How do you determine which rep(s) should get credit for a sale? Is that
information entered manually or determined automatically through a rule-
5373 Sales Management Sales Administration Compensation Management Define Compensation Structure OSC Commissions based system? If determined automatically, please specify rules. Process
5374 Sales Management Sales Administration Compensation Management Not identified Telesales Telesales How does your company monitor telesales agent performance? Process
5375 Sales Management Sales Administration Compensation Management Define Compensation Structure OSC Organization How many people at your company handle the sales compensation function? Process
How often do you collect transactions that you pay commisions? E.g., daily,
5376 Sales Management Sales Administration Compensation Management Not identified OSC Operations weekly, monthly. Process
5377 Sales Management Sales Administration Not identified Not identified Oracle Sales 1174 24 Maintenance How do you maintain your Sales data? Process
5378 Sales Management Sales Administration Not identified Not identified Oracle Sales 1174 24 Maintenance How do you audit your Sales data? Process
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5379 Sales Management Sales Administration Not identified Not identified Oracle Sales 1174 24 Operations Which operations/processes do you want to streamline for Sales? Process
5380 Sales Management Sales Administration Not identified Not identified Oracle Sales 1174 24 Operations Which operations/processes do you want to eliminate for Sales? Process
Are there any time-intensive Sales operations/processes that need to be
5381 Sales Management Sales Administration Not identified Not identified Oracle Sales 1174 24 Operations addressed? Process
Do you have security requirements on who can enter data for Sales? (e.g. by
5382 Sales Management Sales Administration Not identified Not identified Oracle Sales 1174 24 Security company? by cost center?) Process
Do you have security reports on who can run Sales reports? (by company, by
5383 Sales Management Sales Administration Not identified Not identified Oracle Sales 1174 24 Security cost center etc.) Setup,Process
5384 Sales Management Sales Administration Not identified Not identified Oracle Sales 1174 24 Security Will there need to be terminal security for Sales? Setup
5385 Sales Management Sales Administration Not identified Not identified Oracle Sales 1174 24 Security Do you run security reports on a regular basis for Sales? Process
5386 Sales Management Sales Administration Not identified Not identified Oracle Sales 1174 24 Security Sales? Process
Do you review requirements for validation rules, allowing certain Sales
5387 Sales Management Sales Administration Not identified Not identified Oracle Sales 1174 24 Validation accounts to be valid with only certain other values. Setup
What was the reason for purchasing/upgrading to this Oracle Sales
5388 Sales Management Sales Administration Not identified Not identified Oracle Sales 1174 24 General application? Process
5389 Sales Management Sales Administration Not identified Not identified Oracle Sales 1174 24 General What is the purpose of the relevant Sales systems/processes? Process
What is the origin of the relevant Sales systems/processes (vendor or in-
5390 Sales Management Sales Administration Not identified Not identified Oracle Sales 1174 24 General house)? Process
Is there an existing entity relationship (E-R) diagram of the current Sales
5391 Sales Management Sales Administration Not identified Not identified Oracle Sales 1174 24 General application? Process
5392 Sales Management Sales Administration Not identified Not identified Oracle Sales 1174 24 General Is there an existing diagram of the current Sales processes? Process
5393 Sales Management Sales Administration Not identified Not identified Oracle Sales 1174 24 General What is your current Sales application? Process
What sales related business areas and/or operations are targeted for
5394 Sales Management Sales Administration Not identified Not identified ALL 1174 24 General improvement? Process, Metric
What sales related business areas and/or operations are targeted for re-
5395 Sales Management Sales Administration Not identified Not identified ALL 1174 24 General engineering? List their priority? Process, Metric
How do you see the application resolving your current deficiencies/issues in
5396 Sales Management Sales Administration Not identified Not identified Sales 1174 24 General Sales? Metric
5397 Sales Management Sales Administration Not identified Not identified ALL 1174 24 General business applications? Process
What type of information is exchanged between the current Sales application
5398 Sales Management Sales Administration Not identified Not identified ALL 1174 24 General and your other systems/processes? Process

5399 Sales Management Sales Administration Not identified Not identified ALL 1174 24 General between Sales and other connected/interfaced systems? Process
5400 Sales Management Sales Administration Not identified Not identified Oracle Sales 1174 24 General What are your requirements for importing and exporting data from Sales? Process
What are your on-line help/documentation requirements for Sales
5401 Sales Management Sales Administration Not identified Not identified Sales 1174 24 General applications? Process
5402 Sales Management Sales Administration Not identified Not identified Sales 1174 24 General What sales related manual operations/processes do you need to automate? Process
5403 Sales Management Sales Administration Not identified Not identified Sales 1174 24 General What Sales historical information do you currently maintain? Process
Performance,
5404 Sales Management Sales Administration Not identified Not identified ALL 1174 24 General What types of PCs do the users have? Process
5405 Sales Management Sales Administration Not identified Not identified ALL 1174 24 General What word processing package do the users use? Setup
5406 Sales Management Sales Administration Not identified Not identified ALL 1174 24 General What other Oracle applications do you have? Process
What are your language/Global requirements? Do you have accounts
spanning multiple countries where language and character sets need to be
5407 Sales Management Sales Administration Not identified Not identified ALL 1174 24 General considered? Setup
5408 Sales Management Sales Administration Not identified Not identified ALL 1174 24 General What Communications hardware/software will the users be using? Performance
5409 Sales Management Sales Administration Not identified Not identified All 1228 25 Organization Do you have any multiple currency requirements? Setup, Process
5410 Sales Management Sales Administration Not identified Not identified All 1228 25 Organization Do you have any multi-org requirements? Setup, Process
5411 Sales Management Sales Administration Not identified Not identified Telesales 1215 Telesales How do you route sales calls? Process
5412 Sales Management Sales Administration Not identified Not identified Oracle Sales Reporting How long does it take to update a Sales report's distribution list? Process
5413 Sales Management Sales Administration Not identified Not identified OC Pricing Are all customers attached to a price list? Process
5414 Sales Management Sales Administration Not identified Not identified ALL General Are there any other high level requirements that you want to discuss? Process
5415 Sales Management Sales Administration Not identified Not identified OC Pricing Can price lists be overridden? Process
Describe any current features or functions of your application/system
5416 Sales Management Sales Administration Not identified Not identified ALL Security security? Process
5417 Sales Management Sales Administration Not identified Not identified OC Sales Do you accept configured orders? Process
5418 Sales Management Sales Administration Not identified Not identified OC Sales Do you allow partial payment of invoices? Process
5419 Sales Management Sales Administration Not identified Not identified OC Sales Do you check Available to Promise prior to quoting ship date? Process
Do you currently have any limits on your system to prevent unauthorized
5420 Sales Management Sales Administration Not identified Not identified ALL Security use? Process
Do you default other information (I.e., payment terms, shipping, tax) at the
5421 Sales Management Sales Administration Not identified Not identified OC Customer Information customer level? Process
5422 Sales Management Sales Administration Not identified Not identified OC Sales Do you enter customer information while on the phone? Process
5423 Sales Management Sales Administration Not identified Not identified OC Product Types Do you give the customers a ship date while on the phone? Process
5424 Sales Management Sales Administration Not identified Not identified OC Sales Do you handle orders from unknown customers? Process
5425 Sales Management Sales Administration Not identified Not identified OC Sales Do you have customers that order for other customers? Process
5426 Sales Management Sales Administration Not identified Not identified OC Pricing Do you have default price lists? Process
5427 Sales Management Sales Administration Not identified Not identified OC Pricing Do you have promotional discounts? Process
5428 Sales Management Sales Administration Not identified Not identified OC Pricing Do you have rule based pricing? (e.g., CPU model, monitor, keyboard) Process
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Process,
5429 Sales Management Sales Administration Not identified Not identified ALL Reporting Do you have tools to do on-demand reports or queries? Performance
5430 Sales Management Sales Administration Not identified Not identified OC Sales Do you perform customer credit checking prior to entering the order? Process
5431 Sales Management Sales Administration Not identified Not identified OC Sales Do you ship from multiple locations? Process
5432 Sales Management Sales Administration Not identified Not identified OC Sales Do you take orders only from approved customers? Process
5433 Sales Management Sales Administration Not identified Not identified OC Sales Do you tell the customer the product price while on the phone? Process
iStore, Web Do you use and Internet Service Provider for your web enabled systems, if
5434 Sales Management Sales Administration Not identified Not identified Customers Internet Sales any? Setup, Process
5435 Sales Management Sales Administration Not identified Not identified OC Commissions Do you use channel sales? Process
5436 Sales Management Sales Administration Not identified Not identified OC Sales Do you use customer agreements/contracts to manage specific discounts? Process
5437 Sales Management Sales Administration Not identified Not identified OC Sales Do you use customer agreements/contracts to manage specific price lists? Process
5438 Sales Management Sales Administration Not identified Not identified OC Sales Do you use Return Material Authorizations? Process
5439 Sales Management Sales Administration Not identified Not identified OC Product Types How do you check Available to Promise for configured orders? Process
How is the shipping location determined? (9.e., by geography or product
5440 Sales Management Sales Administration Not identified Not identified OC Sales availability)? Process
5441 Sales Management Sales Administration Not identified Not identified OC Sales How many bill-to's do you maintain for each customer? Process
5442 Sales Management Sales Administration Not identified Not identified ALL Security How often do you change your passwords and codes? Process
5443 Sales Management Sales Administration Not identified Not identified OC Sales Is there an approval cycle for each type of order? Process
What are the most pressing current issues or problems with your sales cycle
5444 Sales Management Sales Administration Not identified Not identified Oracle Sales General processing? (Pain points and frustrations) Performance
What are the types of orders that you process? (e.g., goods, services, or
5445 Sales Management Sales Administration Not identified Not identified OC Sales returns Process
5446 Sales Management Sales Administration Not identified Not identified OC Sales What are the units of measure you use when you order items? Process
5447 Sales Management Sales Administration Not identified Not identified Oracle Sales General What data will need to be converted from your existing systems? Setup, Process
5448 Sales Management Sales Administration Not identified Not identified Oracle Sales General What legacy systems maintain customer information? Process
What system will be the source of information for Mobile Field Sales, if Oracle
5449 Sales Management Sales Administration Not identified Not identified Mobile Background Sales is being used what release will be running Setup, Process
5450 Sales Management Sales Administration Not identified Not identified Oracle Sales Reporting Who is currently responsible for creating or changing Sales reports? Setup, Process
5451 Sales Management Sales Administration Not identified Not identified Oracle Sales Reporting Who is in charge of running the reports? Setup, Process
5452 Sales Management Sales Administration Not identified Not identified OC Customer Information Who maintains customer information? Process
5453 Sales Management Sales Administration Not identified Not identified Oracle Sales Product Who maintains the item master and how often is this changed? Process
5454 Sales Management Sales Administration Not identified Not identified Oracle Sales Reporting Who receives a copy of a Sales Reports? Process
What is the total number of users who have/will have access to the Sales
5455 Sales Management Sales Administration Sales Organization Not identified Oracle Sales 1174 24 General application? Metric
How many users will have access to the Sales application for updating
5456 Sales Management Sales Administration Sales Organization Not identified Oracle Sales 1174 24 General information? Metric
5457 Sales Management Sales Administration Sales Organization Define Users Oracle Sales 1174 24 General Classify your Sales users into different functional user groups. Process
5458 Sales Management Sales Administration Sales Organization Not identified Oracle Sales 1174 24 General How many users will be accessing the Sales application at the same time? Performance, Metric
Performance,
5459 Sales Management Sales Administration Sales Organization Not identified ALL 1174 24 General Will users be accessing the Sales application remotely? In what manner? Process
5460 Sales Management Sales Administration Sales Organization Not identified Oracle Sales 1200 24 Territory Management What is the turnover rate for the sales force? Setup
5461 Sales Management Sales Administration Sales Organization Not identified Oracle Sales 1200 24 Territory Management How is your sales force organized? Setup
5462 Sales Management Sales Administration Sales Organization Not identified Oracle Sales 1199 24 Territory Management In general, how many reps work on an account? Setup
Who in your organization will require the ability to request that a letter or
5463 Sales Management Sales Administration Sales Organization Not identified Telesales 1189 24 Literature Fulfillment collateral be sent? Process, Setup
5464 Sales Management Sales Administration Sales Organization Not identified Oracle Sales 1189 24 Literature Fulfillment Who in your organization will require the ability to fulfill literature requests? Process, Setup
5465 Sales Management Sales Administration Sales Organization Not identified Telesales 1215 Telesales Do certain telesales reps work with certain products/customers/languages? Process
5466 Sales Management Sales Administration Sales Organization Not identified Telesales 1215 Telesales Do certain telesales reps work with certain customers? Process
5467 Sales Management Sales Administration Sales Organization Not identified Telesales 1215 Telesales Do certain telesales reps work with certain languages? Process
5468 Sales Management Sales Administration Sales Organization Not identified Telesales 1215 Telesales How many tele agents do you have? Process
5469 Sales Management Sales Administration Sales Organization Not identified Telesales 1215 Telesales How many different sites do you perform telephone sales or service? Process
5470 Sales Management Sales Administration Sales Organization Not identified Telesales 1215 Telesales How many agents at each site? Process
Can you provide a document that lists the roles and responsibilities for your
5471 Sales Management Sales Administration Sales Organization Define Roles Oracle Sales General organization? Process
Do your salesreps have a capacity to compare their own data with the rest of Process,
5472 Sales Management Sales Administration Sales Organization Not identified Oracle Sales Reporting the sales force? Performance
5473 Sales Management Sales Administration Sales Organization define roles Oracle Sales Forecasting Who is responsible for forecasting? Setup
5474 Sales Management Sales Administration Sales Planning Channel Management Oracle Sales 19 Commissions Do you use channel sales? Setup
What sales/account information do users need access to while
5475 Sales Management Sales Administration Sales Planning Not identified Mobile 1174 24 General "disconnected" from the database? Setup, Process
5476 Sales Management Sales Administration Sales Planning Not identified Oracle Sales 1219 24 Contact Management What type of information do you track on competitors? Process
5477 Sales Management Sales Administration Sales Planning Create Partner Programs Oracle Sales 1174 24 Contact Management What type of information do you track for sales partners? Process
5478 Sales Management Sales Administration Sales Planning Not identified Oracle Sales 1184 24 Product What do you sell? Setup
5479 Sales Management Sales Administration Sales Planning Not identified Oracle Sales 1191 24 Contact Management Who do you generally sell to? Process
5480 Sales Management Sales Administration Sales Planning Not identified Oracle Sales 1191 24 Product Do you bundle specific products or services? Setup
How often do you have new products or services? Is this a fairly dynamic
5481 Sales Management Sales Administration Sales Planning Not identified Oracle Sales 1174 24 Product item master or does the item master remain relatively static? Process
How many different types of products or services do you have? Are these
5482 Sales Management Sales Administration Sales Planning Not identified Oracle Sales 1174 24 Product products aligned into product families, classes, etc? Setup
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Is there a standard selling method across your organization? Across
5483 Sales Management Sales Administration Sales Planning Define Selling Methodology Oracle Sales 1208 24 Opportunity Management business lines? Across divisions? Process
5484 Sales Management Sales Administration Sales Planning Not identified Oracle Sales 1208 24 Opportunity Management How long is your average sales cycle? Process
5485 Sales Management Sales Administration Sales Planning Define Sales Methodology Oracle Sales 1200 24 Territory Management Do you restrict access to information by employee or sales territory? Setup
5486 Sales Management Sales Administration Sales Planning Not identified Oracle Sales 1212 24 Forecasting How do you define your forecasting periods? Setup
5487 Sales Management Sales Administration Sales Planning Not identified Oracle Sales 1228 24 Forecasting How do you set up your sales quotas? By salesrep, product, etc. Setup, Process
5488 Sales Management Sales Administration Sales Planning Estimate Sales Quotas Oracle Sales 1228 24 Forecasting Who is responsible for determining and entering sales quotas? Process
5489 Sales Management Sales Administration Sales Planning Not identified Oracle Sales 1212 24 Forecasting At what level does your organization forecast (i.e. item, product category)? Setup, Process
What are the sales management requirements in terms of forecasting
5490 Sales Management Sales Administration Sales Planning Not identified Oracle Sales 1212 24 Forecasting information? Setup
5491 Sales Management Sales Administration Sales Planning Not identified Telesales 1190 24 Event Management Describe the business process in which an event is organized and managed. Process
How are you currently managing the details, cost, and effectiveness of an
5492 Sales Management Sales Administration Sales Planning Create Sales Plan Telesales 1190 24 Event Management event? Process
Is there any requirement for on-line distribution and/or remote location
5493 Sales Management Sales Administration Sales Planning Not identified Oracle Sales 1228 25 Reporting printing for Sales reports? Setup,Process
Process,Performanc
5494 Sales Management Sales Administration Sales Planning Not identified Oracle Sales 1228 25 Reporting Does each separate site/business units run its own Sales reports? e
5495 Sales Management Sales Administration Sales Planning Define Selling Methodology Telesales 1215 Telesales Do you take sales orders over the phone? Process
iStore, Web
5496 Sales Management Sales Administration Sales Planning Define Selling Methodology Customers 1215 Telesales Do you take sales orders over the web? Process
5497 Sales Management Sales Administration Sales Planning Define Selling Methodology Telesales 1215 Telesales Do you perform outgoing sales calls? Process
5498 Sales Management Sales Administration Sales Planning Not identified Telesales 1215 Telesales Do the same reps handle outgoing calls and incoming calls? Process
5499 Sales Management Sales Administration Sales Planning Not identified Telesales 1215 Telesales How many different telephone workflows do you have? Process
5500 Sales Management Sales Administration Sales Planning Create Sales Plan Marketing Online 1190 24 Event Management Approximately how many events do you hold every year? Metric
5501 Sales Management Sales Administration Sales Planning Not identified Marketing Online 1190 24 Event Management Describe the business process in which an event is organized and managed. Process
5502 Sales Management Sales Administration Sales Planning Define Selling Methodology Oracle Sales General Describe your Sales cycle? Process
5503 Sales Management Sales Administration Sales Planning Not identified Oracle Sales Reporting Do they do any form of profitability analysis by product group, account etc. Process
iStore, Web
5504 Sales Management Sales Administration Sales Planning Define Selling Methodology Customers Internet Sales Do you currently sell your products and services via the Internet? Setup, Process
5505 Sales Management Sales Administration Sales Planning Define Selling Methodology Oracle Sales General Do you currently use any specific Sales methodology? Process
5506 Sales Management Sales Administration Sales Planning Not identified Oracle Sales Quotes Do you have promotional pricing? If so, how often? Process, Setup
How are you currently managing the details, cost, and effectiveness of an
5507 Sales Management Sales Administration Sales Planning Create Sales Plan Marketing Online 1190 24 Event Management event? Process
5508 Sales Management Sales Administration Sales Planning Not identified Palm Palm Devices How many palm devices will be used Process
iStore, Web
5509 Sales Management Sales Administration Sales Planning Define Selling Methodology Customers Internet Sales What business areas and/or operations are targeted for web enabling? Setup, Process
5510 Sales Management Sales Administration Sales Planning Not identified Palm Palm Devices What palm devices to be used Process
5511 Sales Management Sales Administration Sales Planning Not identified Oracle Sales General What portion of your business is to new customers vs. current customers? Process
5512 Sales Management Sales Administration Sales Planning Define Selling Methodology Oracle Sales General What processes surrounding your sales cycle needs to be changed? How? Process
iStore, Web
5513 Sales Management Sales Administration Sales Planning Define Selling Methodology Customers Internet Sales What products and services are you planning to sell via the Internet? Setup, Process
5514 Sales Management Sales Administration Sales Planning Not identified Mobile Reporting What sort of competitor information is the Sales Rep expected to collect Process
5515 Sales Management Sales Administration Territory Management Not identified Oracle Sales 19 Commissions Do you have different sales territories? Setup
5516 Sales Management Sales Administration Territory Management Not identified All 1174 24 Territory Management employees - present and future. Setup, Process
5517 Sales Management Sales Administration Territory Management Not identified Oracle Sales 1200 24 Territory Management Describe how your territories are organized. Setup
5518 Sales Management Sales Administration Territory Management Assign Accounts Oracle Sales 1200 24 Territory Management What are the qualifiers you use to place an account in a specific territory? Setup
5519 Sales Management Sales Administration Territory Management Not identified Oracle Sales 1200 24 Territory Management Who manages territory assignments? Setup
5520 Sales Management Sales Administration Territory Management Not identified Oracle Sales 1200 24 Territory Management How often are territories re-organized? When are they re-organized? Setup
5521 Sales Management Sales Administration Territory Management Assign Sales Organization Oracle Sales 1200 24 Territory Management Do you have territories that are assigned to sales partners? Setup
5522 Sales Management Sales Administration Territory Management Define Territories Oracle Sales Territory Management How many territories do you have for Sales? Setup
5523 Sales Management Sales Administration Territory Management Assign Sales Organization Oracle Sales Territory Management In general, how many reps work on a single territory? Setup
How do you qualify leads? Do you rank leads based on certain criteria? If
5524 Sales Management Sales Cycle Execution Lead Management Not identified Oracle Sales 1215 24 Opportunity Management so, what is the criteria and what are the available ranks? Process
5525 Sales Management Sales Cycle Execution Lead Management Generate Sales Leads Oracle Sales 1215 24 Opportunity Management How do you generate leads? Process
What types of promotions do you currently use (i.e. advertisements,
5526 Sales Management Sales Cycle Execution Lead Management Generate Sales Leads Telesales, Omktg 1185 24 Promotion Management mailings)? Setup, Process
5527 Sales Management Sales Cycle Execution Lead Management Generate Sales Leads Telesales, Omktg 1185 24 Promotion Management Describe the business process in which a promotion is carried out. Process
Do you use mail or call scripts? If so, who processes the responses? What
5528 Sales Management Sales Cycle Execution Lead Management Generate Sales Leads Telesales 1185 24 Promotion Management sort of action items result from different responses? Process
5529 Sales Management Sales Cycle Execution Lead Management Generate Sales Leads Telesales 1190 24 Event Management What types of events do you hold? Process
Do you send letters of confirmation or evaluation letters to people enrolled in
5530 Sales Management Sales Cycle Execution Lead Management Generate Sales Leads Telesales 1190 24 Event Management events? Process
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5531 Sales Management Sales Cycle Execution Lead Management Generate Sales Leads Telesales 1190 24 Event Management How do you invite contacts to events? Process
5532 Sales Management Sales Cycle Execution Lead Management Generate Sales Leads Telesales 1189 24 Literature Fulfillment Describe your business process for sending a letter or collateral to a contact. Process
5533 Sales Management Sales Cycle Execution Lead Management Not identified Telesales 1189 24 Literature Fulfillment Do you send collateral based on answers from mail or phone questionnaires? Process, Setup
Describe how telesales reps capture Sales leads as they come into telesales
5534 Sales Management Sales Cycle Execution Lead Management Not identified Telesales Telesales center? Process
Do you send letters of confirmation or evaluation letters to people enrolled in
5535 Sales Management Sales Cycle Execution Lead Management Generate Sales Leads Marketing Online 1190 24 Event Management events? Process
Do your telesales reps have enough knowledge about the customers when
5536 Sales Management Sales Cycle Execution Lead Management Generate Sales Leads Telesales Telesales they are performing outbound calls? Process
How are calls linked to item details? Is it by company name or contact
5537 Sales Management Sales Cycle Execution Lead Management Not identified Telesales Telesales name? Process
How are Sales leads updated and monitored as they progress through the
5538 Sales Management Sales Cycle Execution Lead Management Not identified Telesales Telesales sales cycle to close? Process
How do you currently schedule callbacks to follow up on potential customer
5539 Sales Management Sales Cycle Execution Lead Management Not identified Telesales Telesales needs? Process
5540 Sales Management Sales Cycle Execution Lead Management Generate Sales Leads Marketing Online 1190 24 Event Management How do you invite contacts to events? Process
Telesales, Customer How do your telesales reps retrieve contact/customer interests and/or
5541 Sales Management Sales Cycle Execution Lead Management Not identified Care Telesales business information? Process
How do your telesales reps track inbound activity generated by campaigns or
promotions? Is it by revenue or volume (response numbers, leads,
5542 Sales Management Sales Cycle Execution Lead Management Not identified Telesales, Omktg Telesales opportunities, sales or revenue dollars)? Process
5543 Sales Management Sales Cycle Execution Lead Management Generate Sales Leads Marketing Online 1190 24 Event Management What types of events do you hold? Process
5544 Sales Management Sales Cycle Execution Lead Management Not identified Oracle Sales Opportunity Management Who makes the determination on how leads will be distributed? Process
Describe the business process in which a lead becomes a customer in your

organization? Is this done manually, or are these leads distributed
5545 Sales Management Sales Cycle Execution Lead Management Not identified Oracle Sales 1224 24 Opportunity Management systematically to the salesforce? Process
How are action items assigned to sales reps? How is it communicated that
5546 Sales Management Sales Cycle Execution Not identified Not identified Oracle Sales 1208 24 Territory Management an action item has been completed? Process
Describe how sales reps who are working on an account together
5547 Sales Management Sales Cycle Execution Not identified Not identified Oracle Sales 1208 24 Territory Management communicate. Process
5548 Sales Management Sales Cycle Execution Not identified Not identified Telesales 1190 24 Event Management Who enrolls people in events? Process
5549 Sales Management Sales Cycle Execution Not identified Not identified Telesales 1190 24 Event Management Do you generally use the same facilities for different events? Process
5550 Sales Management Sales Cycle Execution Not identified Not identified Telesales 1190 24 Event Management How do you choose a facility for an event? Process
5551 Sales Management Sales Cycle Execution Not identified Not identified Telesales 1190 24 Event Management Do you have a record of facilities that you have used for events in the past? Process
5552 Sales Management Sales Cycle Execution Not identified Not identified Telesales 1190 24 Event Management Who manages events that your organization puts on? Process
5553 Sales Management Sales Cycle Execution Not identified Not identified Telesales 1190 24 Event Management Do you rank event facilities? Process
5554 Sales Management Sales Cycle Execution Not identified Not identified Mobile IT Are there IT resources identified to support Field Sales Performance
5555 Sales Management Sales Cycle Execution Not identified Not identified Oracle Sales Projects Can a sale involve multiple partners, accounts and Sales Reps in a project Process
5556 Sales Management Sales Cycle Execution Not identified Not identified Mobile Sales People Can a Sales Rep sell in more than one currency Setup
5557 Sales Management Sales Cycle Execution Not identified Not identified Mobile Sales People Can a Sales Rep work in more than one language Setup
5558 Sales Management Sales Cycle Execution Not identified Not identified Oracle Sales Background Describe the process from getting a lead to closing a sale Process
5559 Sales Management Sales Cycle Execution Not identified Not identified Mobile IT Do the Sales Reps have suitable laptops/Palm devices to run Mobile Sales Performance
5560 Sales Management Sales Cycle Execution Not identified Not identified Oracle Sales Contact Management Do you currently have a system to track action items for your organization? Process
5561 Sales Management Sales Cycle Execution Not identified Not identified Marketing Online 1190 24 Event Management Do you generally use the same facilities for different events? Process
5562 Sales Management Sales Cycle Execution Not identified Not identified Marketing Online 1190 24 Event Management Do you have a record of facilities that you have used for events in the past? Process
5563 Sales Management Sales Cycle Execution Not identified Not identified Oracle Sales Contact Management Do you need the ability to track action items in the new Sales system? Setup, Process
5564 Sales Management Sales Cycle Execution Not identified Not identified Oracle Sales Contact Management Do you need to track changes in sales stages? Setup
5565 Sales Management Sales Cycle Execution Not identified Not identified Mobile, INV Visits Does a Sales Rep hold collateral, samples etc. Process
5566 Sales Management Sales Cycle Execution Not identified Not identified Mobile, INV Visits Does a Sales Rep sell from stock that they carry Process
5567 Sales Management Sales Cycle Execution Not identified Not identified Oracle Sales Territories How are actions etc. re-assigned when people are on holiday etc. Process
5568 Sales Management Sales Cycle Execution Not identified Not identified Marketing Online Event Management How are customers to register for an event Process
5569 Sales Management Sales Cycle Execution Not identified Not identified Marketing Online Event Management How are the event costs to be tracked and at what level of breakdown Process
5570 Sales Management Sales Cycle Execution Not identified Not identified Marketing Online Event Management How are the events' objectives to e measured or quantified Process
5571 Sales Management Sales Cycle Execution Not identified Not identified Marketing Online 1190 24 Event Management How do you choose a facility for an event? Process
How do you ensure that resources (people, equipment) are not over booked
5572 Sales Management Sales Cycle Execution Not identified Not identified Marketing Online Event Management or multiply booked for the same event item Process
5573 Sales Management Sales Cycle Execution Not identified Not identified Telesales Telesales How does your telesales rep process orders currently? Process
5574 Sales Management Sales Cycle Execution Not identified Not identified Marketing Online Event Management How is "invite only" to be enforced during registration Process
5575 Sales Management Sales Cycle Execution Not identified Not identified Marketing Online Event Management How is the effectiveness of events measured Process
5576 Sales Management Sales Cycle Execution Not identified Not identified Mobile Background How long does it take from getting a lead to closing a sale Process
How many types of events does the organization manage and what are the
5577 Sales Management Sales Cycle Execution Not identified Not identified Marketing Online Event Management key information components of each type Process
5578 Sales Management Sales Cycle Execution Not identified Not identified Mobile IT How often in a day will a Sales Rep replicate their data with the central server Performance
5579 Sales Management Sales Cycle Execution Not identified Not identified Palm Palm Devices How often will the palm device replicate with the corporate system Process
5580 Sales Management Sales Cycle Execution Not identified Not identified Marketing Online Event Management How visible should events be to the rest of the organization Process
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5581 Sales Management Sales Cycle Execution Not identified Not identified Mobile IT How will new releases of software be issued to Sales Reps Setup
5582 Sales Management Sales Cycle Execution Not identified Not identified Mobile IT How will Sales Reps connect with Sales system Setup
5583 Sales Management Sales Cycle Execution Not identified Not identified Mobile IT How will Sales Reps laptops/Palm devices be repaired or replaced Process
How will the communications equipment be configured to handle the peak
5584 Sales Management Sales Cycle Execution Not identified Not identified Mobile IT loads Performance
In a project does the Sales Rep have access to all the accounts and partners
5585 Sales Management Sales Cycle Execution Not identified Not identified Oracle Sales Projects involved Setup
5586 Sales Management Sales Cycle Execution Not identified Not identified Oracle Sales Reporting Is any analysis of lost sales is done, do they record reasons for success Process
5587 Sales Management Sales Cycle Execution Not identified Not identified Palm Palm Devices What data will the Field Sales person need to have access Process
5588 Sales Management Sales Cycle Execution Not identified Not identified Mobile Background What is the typical sales value, are there big extremes of value Process
What kind of action items need to be tracked (e.g. meetings, sales process
5589 Sales Management Sales Cycle Execution Not identified Not identified Oracle Sales Contact Management steps)? Setup
What other organizations need access to account information, besides
5590 Sales Management Sales Cycle Execution Not identified Not identified Oracle Sales Contact Management Sales? Setup
5591 Sales Management Sales Cycle Execution Not identified Not identified Marketing Online 1190 24 Event Management Who enrolls people in events? Process
Who is ultimately responsible for the accuracy of data entered both by the
5592 Sales Management Sales Cycle Execution Not identified Not identified Mobile Background field and central office Process
5593 Sales Management Sales Cycle Execution Not identified Not identified Marketing Online 1190 24 Event Management Who manages events that your organization puts on? Process
Will Sales Reps be able to keep personal data (phone numbers, to dos etc.)
5594 Sales Management Sales Cycle Execution Not identified Not identified Mobile IT on their laptops/hand held devices? Setup
Will the replication process be initiated by the Sales Rep or will it be
5595 Sales Management Sales Cycle Execution Not identified Not identified Mobile IT automated Setup
5596 Sales Management Sales Cycle Execution Opportunity Management Forecast Opportunity Oracle Sales 1212 24 Opportunity Management How do you create a forecast from opportunities in your pipeline? Process
At what point do you consider an opportunity lost and remove it from your
5597 Sales Management Sales Cycle Execution Opportunity Management Not identified Oracle Sales 1222 24 Opportunity Management pipeline? Process
5598 Sales Management Sales Cycle Execution Opportunity Management Forecast Opportunity Oracle Sales 1212 24 Forecasting At what point in the sales cycle is an opportunity forecasted? Process
When an opportunity is forecasted, is it forecasted at 100% or is it weighted
5599 Sales Management Sales Cycle Execution Opportunity Management Forecast Opportunity Oracle Sales 1212 24 Forecasting by win probability? Setup, Process
5600 Sales Management Sales Cycle Execution Opportunity Management Not identified Telesales 1189 24 Literature Fulfillment Who sends collateral? Process, Setup
5601 Sales Management Sales Cycle Execution Opportunity Management Conduct Interactions Mobile Background Are there any seasonal or other fluctuations in the number of visits Performance
5602 Sales Management Sales Cycle Execution Opportunity Management Forecast Opportunity Oracle Sales Sales People Do only certain Sales Reps contribute towards the sales forecast Setup
5603 Sales Management Sales Cycle Execution Opportunity Management Forecast Opportunity Oracle Sales Forecasting Do you need the ability to roll forecasts? Process
5604 Sales Management Sales Cycle Execution Opportunity Management Not identified Oracle Sales Territories Does a team of Sales Reps get put together for a specific bid Process
5605 Sales Management Sales Cycle Execution Opportunity Management Conduct Interactions Mobile Background How many calls will a Sales Rep handle in an average day Metric
5606 Sales Management Sales Cycle Execution Opportunity Management Conduct Interactions Mobile Background How many visits are made by a Sales Rep in a day Metric
5607 Sales Management Sales Cycle Execution Opportunity Management Conduct Interactions Mobile Background How much time does a Sales Rep spend traveling in an average day Metric
5608 Sales Management Sales Cycle Execution Opportunity Management Forecast Opportunity Oracle Sales Forecasting How often do you forecast? Setup
If multiple accounts are bidding for the same project how is duplication
5609 Sales Management Sales Cycle Execution Opportunity Management Forecast Opportunity Oracle Sales Projects avoided in forecasting Process
5610 Sales Management Sales Cycle Execution Opportunity Management Not identified Mobile Visits Is a Sales Rep given a schedule of visits or can they determine their own Setup
5611 Sales Management Sales Cycle Execution Opportunity Management Forecast Opportunity Oracle Sales Forecasting Is forecasting done by product or is it done by revenue? Setup
5612 Sales Management Sales Cycle Execution Opportunity Management Forecast Opportunity Oracle Sales Forecasting Is management able to adjust forecasted opportunities? Setup
5613 Sales Management Sales Cycle Execution Opportunity Management Conduct Interactions Mobile Background What is the duration of an average sales visit Metric
5614 Sales Management Sales Cycle Execution Opportunity Management Forecast Opportunity Oracle Sales Forecasting Who needs access to forecasts? Setup
5615 Sales Management Sales Cycle Execution Territory Management Define Territories Oracle Sales Territories How are territories grouped Setup
5616 Sales Management Selling through the web Account Management Login iStore Customer Information Are there any legal and/ or technical issues surrounding the use of cookies ? Setup
5617 Sales Management Selling through the web Account Management Update Account iStore Customer Information Can an account be deleted under any circumstances ? Setup
Does any special pricing format have to be setup for customers of a given
5618 Sales Management Selling through the web Account Management Create Account iStore Customer Information account type ? Setup
5619 Sales Management Selling through the web Account Management Login iStore Customer Information How is a returning customer recognized ? Process
5620 Sales Management Selling through the web Account Management Login iStore Customer Information How long can the customer maintain a login session? Setup
5621 Sales Management Selling through the web Account Management Privacy iStore Customer Information How will this affect customer account management ? Process
Once an account is created on the storefront, does anything have to be
5622 Sales Management Selling through the web Account Management Create Account iStore Customer Information modified in ERP or other CRM apps ? Setup
5623 Sales Management Selling through the web Account Management Update Account iStore Customer Information What actions must be taken before a customer is deleted ? Setup
What information about the customer is sensitive I.e. should not be displayed
5624 Sales Management Selling through the web Account Management Login iStore Customer Information unless the customer logs in ? Setup
5625 Sales Management Selling through the web Account Management Update Account iStore Customer Information What information can be updated on the account ? Setup
5626 Sales Management Selling through the web Account Management Create Account iStore Customer Information What information will you capture in order to create an account ? Setup
5627 Sales Management Selling through the web Account Management Privacy iStore Customer Information What is your company's privacy policy? Process
5628 Sales Management Selling through the web Account Management Create Account iStore Customer Information What kinds of accounts will you have for your customers ? Setup
5629 Sales Management Selling through the web Account Management Create Account iStore Customer Information What kinds of customers will be using the website ? eg B2B, B2C Setup
5630 Sales Management Selling through the web Account Management Create Account iStore Customer Information What would be the flow for creating an account ? eg. approvals needed ? Setup, Process
5631 Sales Management Selling through the web Account Management Update Account iStore Customer Information Who can update account information ? Setup
5632 Sales Management Selling through the web Account Management Login iStore Customer Information
5633 Sales Management Selling through the web Catalog Display iStore Catalog How many currencies will the site be deployed in ? Setup
5634 Sales Management Selling through the web Catalog Display iStore Catalog How many languages will the site be deployed in ? Setup
5635 Sales Management Selling through the web Catalog Display iStore Catalog How many products will be displayed ? Setup
5636 Sales Management Selling through the web Catalog Updates iStore Catalog How often are updates made to the Catalog ? Setup
5637 Sales Management Selling through the web Catalog Display iStore Catalog Is there a policy for currency display ? (eg. euro regulations) Setup
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5638 Sales Management Selling through the web Catalog Display iStore Catalog Is there a policy for product display ? (eg.only available products are shown) Setup
What kinds of multimedia do you anticipate using on the web storefront ? eg.
5639 Sales Management Selling through the web Catalog Display iStore Catalog audio clips, mpeg Setup
What kinds of products do you intend to sell of the store ? eg. downloadable,
5640 Sales Management Selling through the web Catalog Display iStore Catalog shippable Setup
5641 Sales Management Selling through the web Catalog Pricing iStore Customer Information What rules will affect product price ? Setup
Who will provide product details ? ( Already available, outsourced data
5642 Sales Management Selling through the web Catalog Display iStore Catalog entry..) Setup
5643 Sales Management Selling through the web Customer Service E-mail iStore Customer Service Are there any restrictions or requirements surrounding e-mail ? Process
5644 Sales Management Selling through the web Customer Service E-mail iStore Customer Service How will incoming e-mail be dealt with ? Process
5645 Sales Management Selling through the web Customer Service E-mail iStore Customer Service What will e-mail be used for ? Process
5646 Sales Management Selling through the web Navigation and Content Content iStore Customer Service In what way will content be updated ? Process
5647 Sales Management Selling through the web Navigation and Content Search iStore Customer Service What performance parameters are acceptable for search ? Process
5648 Sales Management Selling through the web Navigation and Content Content iStore Customer Service Will a content management tool be required ? Process
5649 Sales Management Selling through the web Order Shopping Cart iStore Shopping Cart Are there any restrictions on items in the shopping cart ? Setup
5650 Sales Management Selling through the web Order Placing an Order iStore Order Management Are there any restrictions on placing an order ? Process
Are there any rules or requirements governing the use of payment
5651 Sales Management Selling through the web Order Payment iPayment Order Management instruments ? Process
5652 Sales Management Selling through the web Order Payment iPayment Order Management Do you have a distributed or centralized architecture for payment ? Setup
5653 Sales Management Selling through the web Order Payment iPayment Order Management Do you have requirements for recurring authorizations in your business? Setup
5654 Sales Management Selling through the web Order Payment iPayment Order Management Do you have requirements for split payments in your business? Setup
5655 Sales Management Selling through the web Order Payment iPayment Order Management Do you use wallets and digital certificates in your internet payment systems? Setup
For what period of time should the order history be available ? I.e. how far
5656 Sales Management Selling through the web Order History iStore Display Customer Service back should the order history stretch ? Setup
5657 Sales Management Selling through the web Order Payment iPayment Order Management How do you handle Return/Credits in your internet payment systems? Process
5658 Sales Management Selling through the web Order History iStore Customer Service How granular should the order history be ? Setup
5659 Sales Management Selling through the web Order Placing an Order iStore Order Management How should the order be authorized ? Process
5660 Sales Management Selling through the web Order Payment iPayment Order Management How will payments be authorized ? Process
5661 Sales Management Selling through the web Order Payment iPayment Order Management Is this volume likely to fluctuate and by how much ? Performance
5662 Sales Management Selling through the web Order Payment iPayment Order Management What actions should be taken for a failed authorization ? Process
5663 Sales Management Selling through the web Order Payment iPayment Order Management What actions should be taken for a successful authorization ? Process
5664 Sales Management Selling through the web Order Payment iPayment Order Management What back-end payment systems do you currently integrate with ? Setup
5665 Sales Management Selling through the web Order Return iStore Customer Service What is your company's return policy? Process
What is your electronic payment system model ? For example, Host based or
5666 Sales Management Selling through the web Order Payment iPayment Order Management Terminal Based? Setup
What is your transaction volume for credit card payments, credits, voids, etc
5667 Sales Management Selling through the web Order Payment iPayment Order Management per day? Performance
5668 Sales Management Selling through the web Order Payment iPayment Order Management What payment instruments will be accepted ? Process
5669 Sales Management Selling through the web Order Payment iPayment Order Management What restrictions apply on Return/Credits in your internet payment systems? Process
5670 Sales Management Selling through the web Order Payment iPayment Order Management What restrictions apply on Return/Credits in your internet payment systems? Process
5671 Sales Management Selling through the web Order Payment iPayment Order Management What restrictions apply to merchants in your internet payment systems? Process
5672 Sales Management Selling through the web Order Payment iPayment Order Management What risk management features are required ? Setup
5673 Sales Management Selling through the web Order Placing an Order iPayment Order Management When should an ATP check be performed ? Process
5674 Sales Management Selling through the web Order Payment iPayment Order Management When should capture of payments occur ? Setup
5675 Sales Management Selling through the web Security Not identified iStore Security What security concerns need to be addressed ? Setup
5676 Sales Management Selling through the web Security Not identified iStore Security What security infrastructure is currently in place for e-commerce projects ? Setup
Product costing is essential for completing product line profitability analysis.

Can you rank the profitability of product lines (products) from highest to
Strategic Enterprise lowest and do you have a high confidence that your products are properly
5677 Management Activity Based Costing Not identified Not identified ABM, ACTIVA Product/Customer Cost costing? Performance
Strategic Enterprise Do your product/product line costs consider the implications of marketing
5678 Management Activity Based Costing Not identified Not identified ABM, ACTIVA Product/Customer Cost decisions on the indirect cost of production? Process, setup
Strategic Enterprise Do the various organizational functions in your company understand how
5679 Management Activity Based Costing Not identified Not identified ABM, ACTIVA Product/Customer Cost their actions impact the cost of other functions and ultimately the products? Process
Strategic Enterprise ABM, ACTIVA, GL, Do you analyze the cost to serve each customer and what factors do you
5680 Management Activity Based Costing Not identified Not identified OM Product/Customer Cost consider when making this analysis? Process, setup
In many environments, analyzing product cost over its life cycle can be a
critical determinant in strategy development and selection. Have you
Strategic Enterprise performed this evaluation and can you share your thought processes and
5681 Management Activity Based Costing Not identified Not identified ACTIVA Product/Customer Cost results? Process, setup
Strategic Enterprise
5682 Management Activity Based Costing Not identified Not identified ACTIVA Product/Customer Cost What is a one percent change in your costs worth to you on an annual basis? Performance
Strategic Enterprise Do you develop process mapping to assist in eliminating non-value added
5683 Management Activity Based Costing Not identified Not identified ABM, ACTIVA, GL Product/Customer Cost effort? Process
Strategic Enterprise ABM, ACTIVA, GL, Planning the expenditure is one requirement but do you track capital
5684 Management Activity Based Costing Not identified Not identified FA, PA Product/Customer Cost expenditures to assure that these investments are actually made? Process, setup
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Strategic Enterprise Do you frequently perform make/buy analysis on products and components
5685 Management Activity Based Costing Not identified Not identified ABM, ACTIVA, GL Product/Customer Cost considering the product line profitability and return on invested capital? Process
What types of cost elements do you consider (Fixed, Variable, Administrative,

Strategic Enterprise etc.) in your make/buy analyses and are you satisfied that the cost analysis
5686 Management Activity Based Costing Not identified Not identified ACTIVA, GL Product/Customer Cost produces accurate information? Setup
Is continuous improvement, cost tracking and control a high priority
Strategic Enterprise organizational initiative and if so, what key performance indicators do you use
5687 Management Activity Based Costing Not identified Not identified ACTIVA, GL, PA Product/Customer Cost to track those improvements? performance, Metric
What kind of cost system(s) do you use? (i.e.. Standard Cost, Activity Based)
Strategic Enterprise In situations where the in process times are lengthy how do you manage and
5688 Management Activity Based Costing Not identified Not identified ACTIVA, GL, PA Product/Customer Cost track those costs on a periodic basis? Process
Is your inter-company transfer pricing policies cost plus or markup based and
Strategic Enterprise ACTIVA, GL, AR, is it causing an inflation of manufacturing cost to generate more profit for the
5689 Management Activity Based Costing Not identified Not identified OM, PA Product/Customer Cost producing plant? Setup
Strategic Enterprise ABM, ACTIVA, GL,
5690 Management Activity Based Costing Not identified Not identified PA Product/Customer Cost Do you trace costs to activities or processes? Setup
Strategic Enterprise ACTIVA, GL, PA, Is product and inventory valuation based on volume based drivers, such as
5691 Management Activity Based Costing Not identified Not identified Costing Product/Customer Cost labor and machine hours? Setup
Strategic Enterprise Does the company clearly understands its products, services, and
5692 Management Activity Based Costing Not identified Not identified ACTIVA, OM Product/Customer Cost customers? Process
5693 Management Activity Based Costing Not identified Not identified OFA, OSA Product/Customer Cost Do you evaluate the profitability of the product mix and pricing? Setup, Process
5694 Management Activity Based Costing Not identified Not identified OM, OSA Product/Customer Cost Do you understand customer profitability? Process
5695 Management Activity Based Costing Not identified Not identified ABM, ACTIVA, OM Product/Customer Cost What is your pricing strategy towards low cost and low service customers? setup
Strategic Enterprise ABM, ACTIVA, AP, Do you select your suppliers based on total cost and product profitability or by
5696 Management Activity Based Costing Not identified Not identified OPA Product/Customer Cost lowest price per transaction? Setup, Process
Strategic Enterprise ABM, ACTIVA, GL, Does the product design take into account product manufacturing total cost
5697 Management Activity Based Costing Not identified Not identified PA Product/Customer Cost and product profitability? Setup, Process
Strategic Enterprise ABM, ACTIVA, GL, Are order sizes, shipping arrangements, or supply chain efficiencies based on
5698 Management Activity Based Costing Not identified Not identified PA Product/Customer Cost activity costs and profitability? Setup, Process
5699 Management Activity Based Costing Not identified Not identified ACTIVA Product/Customer Cost Do you have an activity based system Process
5700 Management Activity Based Costing Not identified Not identified ABM, ACTIVA Product/Customer Cost Do you measure the cost of capacity? Employees, plant, equipment, etc. Setup, Process
5701 Management Activity Based Costing Not identified Not identified ABM, ACTIVA Product/Customer Cost Do you measure the cost of unused capacity? Setup, Process
Do you identify the indirect costs to a business line such as design
Strategic Enterprise ABM, ACTIVA, GL, Operational and Strategic engineering, order entry, distribution and marketing efforts? How is this
5702 Management Activity Based Costing Not identified Not identified PA Control done. Process, setup
Strategic Enterprise ABM, ACTIVA, GL, Operational and Strategic
5703 Management Activity Based Costing Not identified Not identified PA Control Do you track costs to validate continuous improvement initiatives? Process, setup
Strategic Enterprise ABM, ACTIVA, GL, Operational and Strategic Considering your company cost structure, where is the greatest opportunity to
5704 Management Activity Based Costing Not identified Not identified PA Control reduce cost? Material, Direct Labor, Engineering, overhead, etc. Process, setup
Strategic Enterprise ABM, ACTIVA, GL, Operational and Strategic Do you view your plants as profit centers and therefore need to administer
5705 Management Activity Based Costing Not identified Not identified PA Control transfer pricing policies? Setup
Strategic Enterprise ABM, ACTIVA, GL, Operational and Strategic
5706 Management Activity Based Costing Not identified Not identified OFA Control Do you perform extensive financial modeling, graphing and analysis? Setup
Strategic Enterprise ABM, ACTIVA, GL, Operational and Strategic Does financial performance dominate measures across activities, processes
5707 Management Activity Based Costing Not identified Not identified OFA Control and cost centers? Setup
Are employees involved in performance measurement within their operational
Strategic Enterprise Operational and Strategic areas? across cost centers to the extent they drive or influence the process
5708 Management Activity Based Costing Not identified Not identified ABM, ACTIVA, GL Control performance? Process, setup
Strategic Enterprise Operational and Strategic Do employees review performance measures and are able to learn and react
5709 Management Activity Based Costing Not identified Not identified ABM, ACTIVA, GL Control to the performance measures? Process, setup
Strategic Enterprise Operational and Strategic Do employees understand the financial impact of their performance on the
5710 Management Activity Based Costing Not identified Not identified ABM, ACTIVA, GL Control cost of activities and processes, and overall profitability? Process, setup
Strategic Enterprise Operational and Strategic
5711 Management Activity Based Costing Not identified Not identified ABM, ACTIVA Control How do you protect your most profitable customers from your competition? Process, setup
Strategic Enterprise Operational and Strategic
5712 Management Activity Based Costing Not identified Not identified ABM, ACTIVA Control How do you win your competitors' profitable customers? Process, setup
Strategic Enterprise Operational and Strategic Do you track the activity cost drivers? such as machine hours, setup time,
5713 Management Activity Based Costing Not identified Not identified ABM, ACTIVA Control number of new products introduced, maintenance hours, etc. Setup, Process
Strategic Enterprise ABM, ACTIVA, OM, Does the array of consumer choices(options) ripple through your functional
5714 Management Activity Based Costing Not identified Not identified OSA Integration organizations driving up their support costs and inventory levels? Process, setup
Strategic Enterprise Are your Capital Expenditure plans influenced by customer/product line
5715 Management Activity Based Costing Not identified Not identified ABM, ACTIVA Integration profitability when you develop your Strategic Plan? Process
Strategic Enterprise Is there an example of a capital expenditure in conflict with short term
5716 Management Activity Based Costing Not identified Not identified ABM, ACTIVA Integration objectives? Performance
Strategic Enterprise ABM, ACTIVA, EDW, Are you able to drill down in your organization and extract data to perform
5717 Management Activity Based Costing Not identified Not identified OBIS Integration reliable cost comparisons between production facilities? Setup
486152650.xlsx Page 144

Type =
Setup Metric
OBM Row Process
Strategic Enterprise ABM, ACTIVA, EDW, Are you required to extract data from multiple sources to complete
5718 Management Activity Based Costing Not identified Not identified OBIS Integration assignments? Setup
Strategic Enterprise ABM, ACTIVA, OFA, Do you feed any activity costing information to your planning/budgeting or
5719 Management Activity Based Costing Not identified Not identified EDW, OBIS Integration financial reporting systems? Setup, Process
Do you feel your present Cost Systems are satisfactory from a planning and
Strategic Enterprise ABM, ACTIVA, GL, control aspect as well as strategic management perspective? Where do you
5720 Management Activity Based Costing Not identified Not identified EDW Quality think the respective strengths and weaknesses are? Performance
Strategic Enterprise Are you getting meaningful cost and profit information that helps you manage
5721 Management Activity Based Costing Not identified Not identified ABM, ACTIVA, GL Quality your product lines and customers? Performance
Strategic Enterprise Does your organization have confidence that the financial system provides
5722 Management Activity Based Costing Not identified Not identified ABM, ACTIVA, GL Quality accurate costs? Performance
Strategic Enterprise ABM, ACTIVA, GL, Do your cost systems provide good information on which to make operating
5723 Management Activity Based Costing Not identified Not identified EDW Quality decisions such as pricing, make/buy? Performance
Strategic Enterprise ABM, ACTIVA, GL, Do employees receive accurate information on the operational and financial
5724 Management Activity Based Costing Not identified Not identified OBIS, EDW Quality performance of activities and process they impact? Process, setup
Strategic Enterprise ABM, OFA, OBIS, Do you have an integrated manufacturing or service delivery reporting
5725 Management Activity Based Management Analyzer Not identified Not identified OPA Executive Reporting system? Process
ABM, ACTIVA,
Balanced Score
Strategic Enterprise Card, OFA, OBIS, If you have a costing system, do you have the ability to build different
5726 Management Activity Based Management Analyzer Not identified Not identified OPA, GL Executive Reporting dimensions easily? Setup
ABM, ACTIVA,
Balanced Score
Strategic Enterprise Card, OFA, OBIS,
5727 Management Activity Based Management Analyzer Not identified Not identified OPA, GL Executive Reporting What are the key executive reports that exist today? setup
ABM, ACTIVA,
Balanced Score
Strategic Enterprise Card, OFA, OBIS, What types of reports are most needed by executive to enhance and monitor
5728 Management Activity Based Management Analyzer Not identified Not identified OPA Executive Reporting and enhance performance? setup
ABM, ACTIVA,
Balanced Score
Strategic Enterprise Card, OFA, OBIS,
5729 Management Activity Based Management Analyzer Not identified Not identified OPA Executive Reporting Is there a need to publish profitability and cost reports on the web? setup
ABM, ACTIVA,
Balanced Score Do you use graphs within the same reporting tool and the ability to publish
Strategic Enterprise Card, OFA, OBIS, this information on the web would enhance the understanding of business
5730 Management Activity Based Management Analyzer Not identified Not identified OPA Executive Reporting profitability? Setup
Do you have a need to quickly report against cost objects in your database?
Strategic Enterprise ABM, ACTIVA, OFA, (by product, product line, distribution channel, market segment, customer
5731 Management Activity Based Management Analyzer Not identified Not identified OBIS, OPA Executive Reporting order? Setup
Strategic Enterprise ABM, ACTIVA, OFA, Do you have key performance measures that you report across the
5732 Management Activity Based Management Analyzer Not identified Not identified OBIS, OPA Executive Reporting organization? Setup, Metrics
ABM, ACTIVA,
Balanced Score
Strategic Enterprise Card, OFA, OBIS, Do operational managers' objectives include cost control and profitability
5733 Management Activity Based Management Analyzer Not identified Not identified OPA, GL Executive Reporting improvement? Setup, Process
ABM, ACTIVA,
Balanced Score
Strategic Enterprise Card, OFA, OBIS, Do you compare actual costs against forecasts? by process, activity, or
5734 Management Activity Based Management Analyzer Not identified Not identified OPA, GL Executive Reporting product. Setup, Process
ABM, ACTIVA,
Balanced Score
Strategic Enterprise Card, OFA, OBIS, Would performance be enhanced if managers can analyze current
5735 Management Activity Based Management Analyzer Not identified Not identified OPA, GL Executive Reporting operational processing models and "to be" cost models? Setup
Strategic Enterprise Is there a need to share costing and profitability models across locations and
5736 Management Activity Based Management Analyzer Not identified Not identified ABM, ACTIVA Executive Reporting business units? Setup
Strategic Enterprise Are there specific product, activity, or process costs that need to be reported
5737 Management Activity Based Management Analyzer Not identified Not identified ABM, ACTIVA Executive Reporting and tracked? Setup
ABM, ACTIVA,
Balanced Score
Strategic Enterprise Card, OFA, OBIS, Do current costing reports reflect integrated figures to the GL or other
5738 Management Activity Based Management Analyzer Not identified Not identified OPA, GL Executive Reporting sources of cost data? Setup, Process
Strategic Enterprise How frequently do you report on the cost and profitability of processes and
5739 Management Activity Based Management Analyzer Not identified Not identified ABM, ACTIVA Executive Reporting products? Setup, Process
ABM, ACTIVA,
Balanced Score
Strategic Enterprise Card, OFA, OBIS, Do you have a data warehouse from which costing and profitability analysis
5740 Management Activity Based Management Analyzer Not identified Not identified OPA, GL Executive Reporting are performed? Setup, Process
ABM, ACTIVA,
Balanced Score
Strategic Enterprise Card, GL, OBIS, Do you use multidimensional reports where end users have the flexibility to
5741 Management Activity Based Management Analyzer Not identified Not identified OFA, OPA Executive Reporting build and generate reports? Setup
486152650.xlsx Page 145

Type =
Setup Metric
OBM Row Process
ABM, ACTIVA,
Balanced Score
Strategic Enterprise Card, GL, OBIS,
5742 Management Activity Based Management Analyzer Not identified Not identified OFA, OPA Executive Reporting Do you have or need to have drill down reporting? Setup
Strategic Enterprise ABM, OFA, OBIS, Is sophisticated security features such as row level at a business view level
5743 Management Activity Based Management Analyzer Not identified Not identified OPA, GL Executive Reporting needed? Setup
Strategic Enterprise Do you have a need to view activity costs locally or across rolled up
5744 Management Activity Based Management Analyzer Not identified Not identified ABM, ACTIVA Executive Reporting hierarchies? Setup, Process
Strategic Enterprise Do you require unit cost analysis based on inventoried an non-inventoried
5745 Management Activity Based Management Analyzer Not identified Not identified ABM, ACTIVA, OPA Executive Reporting items that influence production costs? Setup, Process
Strategic Enterprise Do you need to compare activity costs across cost centers, across costing
5746 Management Activity Based Management Analyzer Not identified Not identified ABM, ACTIVA Executive Reporting models, and across time? Setup, Process
Strategic Enterprise Do you need to compare across models, leveraging the multi-model
5747 Management Activity Based Management Analyzer Not identified Not identified ABM, ACTIVA Executive Reporting architecture of your cost database? Setup, Process
Strategic Enterprise Is there a business need to report cost centers sharing the same activity and
5748 Management Activity Based Management Analyzer Not identified Not identified ABM, ACTIVA Executive Reporting all activities in a cost center? Setup, Process
Strategic Enterprise Would it simplify reporting if filtering is usable at any dimension to shorten
5749 Management Activity Based Management Analyzer Not identified Not identified ABM, ACTIVA Executive Reporting reports to key areas? Setup, Process
Strategic Enterprise ABM, ACTIVA, OFA,
5750 Management Activity Based Management Analyzer Not identified Not identified OBIS, OPA Executive Reporting How critical is it to have processing time transparent to the end users? Setup, Process
Strategic Enterprise ABM, ACTIVA, OFA, Do you have a need to access tables directly using advanced reporting tools
5751 Management Activity Based Management Analyzer Not identified Not identified OPA Executive Reporting such as SQL code generators? Setup
Strategic Enterprise Balanced Score
5752 Management Balanced Scorecard Not identified Not identified Card Strategy How would you define the business you are in? Setup
ABM, ACTIVA,
Strategic Enterprise Balanced Score What do you perceive your consumers' needs to be and how do you see
5753 Management Balanced Scorecard Not identified Not identified Card, EDW, GL Industry Trends them changing in the foreseeable future? Performance
Strategic Enterprise Balanced Score What is your company’s (your) vision for the future of the company? [Obtain
5754 Management Balanced Scorecard Not identified Not identified Card Strategy Mission/Vision/Value Statement] Process
5755 Management Balanced Scorecard Not identified Not identified Card, GL Strategy What are your long-term objectives and goals? Performance, Metric
5756 Management Balanced Scorecard Not identified Not identified Card Strategy If growth is a key issue for you what are your growth rate objectives? Performance
5757 Management Balanced Scorecard Not identified Not identified Card Strategy What would your competitors, customers, and suppliers say about you? Performance
Strategic Enterprise Balanced Score Is revenue/market share growth paramount, or is profitability, return on
5758 Management Balanced Scorecard Not identified Not identified Card, EDW Strategy investment and growing earnings per share your most pressing concern? Setup
Strategic Enterprise Balanced Score Can you describe what your strategies are to achieve competitive advantage
5759 Management Balanced Scorecard Not identified Not identified Card Strategy and grow market share? Process
Strategic Enterprise Balanced Score Are these strategies succeeding and if so, how do you measure that
5760 Management Balanced Scorecard Not identified Not identified Card Strategy success? Process
ABM, ACTIVA,
Balanced Score
Strategic Enterprise Card, OFA, OBIS, What are your competitive strategies (i.e.. Cost, Quality, Customer service,
5761 Management Balanced Scorecard Not identified Not identified OSA, OPA, GL Strategy etc.) and which are your strongest and weakest attributes? Performance, setup
Strategic Enterprise Balanced Score Of that list of critical success factors, which are the top three to five and does
5762 Management Balanced Scorecard Not identified Not identified Card Strategy your current strategic plan address the achievement of these factors? Setup
Competition can take the form of substitute products as well as the more
Strategic Enterprise Balanced Score traditional companies. Do substitutes for your products exist that are
5763 Management Balanced Scorecard Not identified Not identified Card Strategy considered in developing your strategies? Setup
Do you feel that you can achieve a competitive advantage and if so, does
Strategic Enterprise Balanced Score your strategic plan have objectives that will give you that competitive
5764 Management Balanced Scorecard Not identified Not identified Card Strategy advantage? Performance
Your market capitalization has been increasing(decreasing) over the last few
Strategic Enterprise Balanced Score years. Do you attribute this to a recognition by the investment community of
5765 Management Balanced Scorecard Not identified Not identified Card Strategy failure/(success) of your strategic plans? Performance
Why do you think your nearest competitor has generated high(lower)
Strategic Enterprise Balanced Score increases in shareholder value than your company? What do you
5766 Management Balanced Scorecard Not identified Not identified Card Strategy admire(dislike) about that competitor? Performance
ABM, ACTIVA, What are the new projects/initiatives approved by the board that will impact
Strategic Enterprise Balanced Score the business and can you quantitatively define what success is worth
5767 Management Balanced Scorecard Not identified Not identified Card, GL, Project Strategy financially? Metric
5768 Management Balanced Scorecard Not identified Not identified Card Strategy Can you describe the ways in which you are building shareholder value? Process
Strategic Enterprise Balanced Score What are the major initiatives you have underway to meet your growth
5769 Management Balanced Scorecard Not identified Not identified Card Strategy objectives? Process, setup
ABM, ACTIVA,
Strategic Enterprise Balanced Score Can you execute your strategies from the boardroom or do you need to enlist
5770 Management Balanced Scorecard Not identified Not identified Card, EDW, GL Strategy Implementation the entire company to make them happen? Process
Strategic Enterprise Balanced Score Is "change" a key issue for you and your organization. If so, what are the
5771 Management Balanced Scorecard Not identified Not identified Card Strategy Implementation dynamics of "change" at your company? Organizational structure? Culture? Process
486152650.xlsx Page 146

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Setup Metric
OBM Row Process
ABM, ACTIVA,
5772 Management Balanced Scorecard Not identified Not identified Card, EDW, GL, OM Strategy Implementation How often is the company reorganized? Setup, process
Strategic Enterprise Balanced Score What are the trends on sales growth rates, profitability, capacity utilization,
5773 Management Balanced Scorecard Not identified Not identified Card Industry Trends warranty or returned goods? Performance, Metric
Strategic Enterprise Balanced Score How would you prioritize the factors to which your industry must respond (i.e.
5774 Management Balanced Scorecard Not identified Not identified Card, OM Industry Trends customers, technology, competitors, globalization)? Process, setup
Strategic Enterprise Balanced Score What do you see as the barriers to competitive entry into your marketplace
5775 Management Balanced Scorecard Not identified Not identified Card Industry Trends and how, if at all, do you see those barriers changing? Process
Strategic Enterprise Balanced Score With the rapid pace of technological change have you considered how
5776 Management Balanced Scorecard Not identified Not identified Card Industry Trends technology might change the character of your industry? Process
Strategic Enterprise Balanced Score If risks are either internal or external to the corporation can you describe the
5777 Management Balanced Scorecard Not identified Not identified Card Industry Trends most critical marketplace risks which lie in each of these areas? Process, setup
Strategic Enterprise Balanced Score Can you describe the real and/or perceived threats to which your industry
5778 Management Balanced Scorecard Not identified Not identified Card Industry Trends must respond to now or in the future? Process, setup
Strategic Enterprise Balanced Score Would you describe the risk profile for your industry as high and are your
5779 Management Balanced Scorecard Not identified Not identified Card Industry Trends shareholder expectations aligned well with that profile? Metric
What does a company need to do well for admission to compete in your
Strategic Enterprise Balanced Score industry and are there companies exceeding these minimum requirements?
5780 Management Balanced Scorecard Not identified Not identified Card Industry Trends describe how they are differentiating themselves. Performance
Assuming your company possesses the competencies necessary to succeed
Strategic Enterprise ACTIVA, Balanced in this industry, can you now describe the critical success factors that will give
5781 Management Balanced Scorecard Not identified Not identified Score Card, GL, OM Industry Trends you a leadership position. Process, Metric
With the rate of changing technology, do you have or do you see non-
Strategic Enterprise Balanced Score traditional competitors emerging that have been considered in your planning
5782 Management Balanced Scorecard Not identified Not identified Card Industry Trends process? Process
Have any of your competitors demonstrated technological advantages or
Strategic Enterprise Balanced Score have you considered how you might take advantage of technology to gain
5783 Management Balanced Scorecard Not identified Not identified Card Industry Trends competitive advantage? Process
ACTIVA, Balanced
Strategic Enterprise Score Card, EDW,
5784 Management Balanced Scorecard Not identified Not identified GL Strategy Measures What are the key performance indicators that measure a company's health? Metric, Performance
5785 Management Balanced Scorecard Not identified Not identified Card, ABM, OFA Strategy Measures Do you currently have an executive information system? Process
ABM, Balanced Have you defined key performance indicators that are used throughout the
Strategic Enterprise Score Card, OFA, company or what are the key metrics you use to measure the performance of
5786 Management Balanced Scorecard Not identified Not identified OBIS, EDW Strategy Measures the company? Metric, Process
ABM, Balanced
Strategic Enterprise Score Card, OFA, What organizational metrics do you track? Does the organization understand
5787 Management Balanced Scorecard Not identified Not identified OBIS, EDW Strategy Measures the key performance indicators they are being measured on? Metric, Performance
Strategic Enterprise Balanced Score Are you satisfied with your strategic planning process from the planning
5788 Management Balanced Scorecard Not identified Not identified Card, OFA Strategy Planning process as well as the quality of the resulting strategic initiatives? Process
Balanced Score
Strategic Enterprise Card, GL, OFA, What processes are used to plan capital expenditures and rank their
5789 Management Balanced Scorecard Not identified Not identified OBIS, FA Strategy Planning importance to a strategic goal? Process
Strategic Enterprise Balanced Score Planning and budgeting Can you describe how the budgeting process works
5790 Management Balanced Scorecard Not identified Not identified Card, OFA, GL Strategy Planning in your organization? process
5791 Management Balanced Scorecard Not identified Not identified Card, OFA Strategy Planning What are your five biggest issues in the budgeting process? Performance
Strategic Enterprise Balanced Score How is the budget administered? Is there one person responsible for the
5792 Management Balanced Scorecard Not identified Not identified Card, OFA Strategy Planning process? Process
5793 Management Balanced Scorecard Not identified Not identified Card, OFA Strategy Planning How many people are involved in the budget process? Who are they? Process
Strategic Enterprise Balanced Score How long does your budget setup take? How long does the total budgeting
5794 Management Balanced Scorecard Not identified Not identified Card, OFA Strategy Planning process take? Process
5795 Management Balanced Scorecard Not identified Not identified Card, OFA Strategy Planning How many iterations are usually performed during the budget process? Process
How many/which sources are used in the formulation of the budget? (i.e.,
Strategic Enterprise ACTIVA, Balanced General Ledger information, non-financial information such as headcount,
5796 Management Balanced Scorecard Not identified Not identified Score Card, GL, HR Strategy Planning salary information, square footage, etc.) Process
5797 Management Balanced Scorecard Not identified Not identified Card, OFA, GL Strategy Planning How is the budget information reported and distributed? Process
Balanced Score
Card, EDW, GL,
Strategic Enterprise OBIS, OFA, OSA, Are you satisfied with the responsiveness and relevancy of your management
5798 Management Balanced Scorecard Not identified Not identified OPA Strategy Reporting reporting systems? Process
5799 Management Balanced Scorecard Not identified Not identified Card Customers Which market segments are you the most effective and least effective in? Performance
5800 Management Balanced Scorecard Not identified Not identified Card, OM, OSA Customers Do you have a measure for customer satisfaction? Metric
5801 Management Balanced Scorecard Not identified Not identified Card, OSA Customers How often do you conduct customer surveys? Metric
486152650.xlsx Page 147

Type =
Setup Metric
OBM Row Process
Strategic Enterprise Balanced Score From your customers perspective, what are the most valued things about
5802 Management Balanced Scorecard Not identified Not identified Card, OSA Customers your products or services? Performance
Balanced Score
Strategic Enterprise Card, EDW, OM,
5803 Management Balanced Scorecard Not identified Not identified OSA Customers Do you know your share of your customers' wallet? Metric
5804 Management Balanced Scorecard Not identified Not identified Card Customers If there are factors impacting customers repeat purchases what are they? Process, Metric
5805 Management Balanced Scorecard Not identified Not identified Card Customers If there are factors impacting customers increase purchases what are they? Process, Metric
Strategic Enterprise Balanced Score If there are factors impacting customers' cross buying, buying different
5806 Management Balanced Scorecard Not identified Not identified Card Customers products, what are they? Process, Metric
Strategic Enterprise Balanced Score Are you able to accurately measure profitability of your business units? How
5807 Management Balanced Scorecard Not identified Not identified Card, OFA, GL Financial much confidence do you have in your forecasts and plans? Performance
5808 Management Balanced Scorecard Not identified Not identified Card Financial Have you ever performed value added analysis to your business processes? Performance
Strategic Enterprise Balanced Score Describe the elements that expedite and elements that prolong the cash to
5809 Management Balanced Scorecard Not identified Not identified Card Financial cash cycle? Process
ABM, ACTIVA,
Balanced Score
Strategic Enterprise Card, OFA, OBIS, Do you track customer and product line profitability and the performance of Process,
5810 Management Balanced Scorecard Not identified Not identified OSA, OPA, GL Financial processes that impact profitability? Performance
Strategic Enterprise Balanced Score What are the key financial performance measures that are critical to the
5811 Management Balanced Scorecard Not identified Not identified Card Financial business? Metric, performance
Strategic Enterprise Balanced Score How are the revenue and earning growth goals balanced with the cost
5812 Management Balanced Scorecard Not identified Not identified Card Financial control/reduction objectives? Process
Strategic Enterprise Balanced Score If you align the profitability of your product lines with your investment by
5813 Management Balanced Scorecard Not identified Not identified Card Financial product line? What is the RONA by product line? Metric, Process
Strategic Enterprise Balanced Score Do you know how internal processes impact, positively or negatively, the
5814 Management Balanced Scorecard Not identified Not identified Card, EDW, OBIS Internal Processes achievement of your strategy? Process
Balanced Score
Strategic Enterprise Card, OM, OSA, Which internal processes contribute the most to customer loyalty, repeat
5815 Management Balanced Scorecard Not identified Not identified OBIS Internal Processes purchases, and increase purchases? Process
5816 Management Balanced Scorecard Not identified Not identified Card Internal Processes Do you set performance measures for key internal processes? Performance
Strategic Enterprise Balanced Score What are the key measures used to monitor performance in key internal
5817 Management Balanced Scorecard Not identified Not identified Card Internal Processes processes Metric
Strategic Enterprise Balanced Score Are managers of internal processes involved in strategy and direction
5818 Management Balanced Scorecard Not identified Not identified Card, GL, OBIS, OFA Internal Processes setting? Process, setup
AP, Balanced Score

Card, EDW, OBIS,
Strategic Enterprise OM, OSA, OFA, Do internal process owners have the knowledge base about suppliers and
5819 Management Balanced Scorecard Not identified Not identified OBIS, OPA Internal Processes customers to achieve the process objectives? Process, setup
Strategic Enterprise Balanced Score Do you monitor measures to track the value added per employee such as the
5820 Management Balanced Scorecard Not identified Not identified Card, HR, GL Learning and Growth revenue per employee? Process
Strategic Enterprise ACTIVA, Balanced

5821 Management Balanced Scorecard Not identified Not identified Score Card Learning and Growth Do you measure employees' productivity? Metric, performance
5822 Management Balanced Scorecard Not identified Not identified Card Learning and Growth Do you measure employees' satisfaction? how often? Metric, performance
5823 Management Balanced Scorecard Not identified Not identified Card, HR, GL Learning and Growth Do you measure employee retention? by what? Metric, performance
Balanced Score Do you think that employees have the necessary enablers to achieve your
Strategic Enterprise Card, HR, EDW, financial, customer , and internal process objectives? for example, access to
5824 Management Balanced Scorecard Not identified Not identified OFA, OSA, OBIS Learning and Growth information, training, climate for action, etc.? Process
Strategic Enterprise Balanced Score Are you satisfied with the current level of "agility" and "responsiveness" of
5825 Management Balanced Scorecard Not identified Not identified Card Learning and Growth your organization? How could it be improved? Performance
5826 Management Balanced Scorecard Not identified Not identified Card Measurement How does an investor in your industry measure value? Performance, Metric
Do you routinely analyze/monitor your competitors to discern their strategies,

Strategic Enterprise Balanced Score strengths/weaknesses and has this information influenced any of your
5827 Management Balanced Scorecard Not identified Not identified Card Policy strategies? How? Process
5828 Management Balanced Scorecard Not identified Not identified Card Strategy Measures How do you want to be perceived by your customers? set up
5829 Management Balanced Scorecard Not identified Not identified Card Strategy Measures How do you want to be perceived by your suppliers? set up
5830 Management Balanced Scorecard Not identified Not identified Card Strategy Measures How do you want to be perceived by your employees? set up
Strategic Enterprise Balanced Score Are your career development, performance feedback, and employee
5831 Management Balanced Scorecard Not identified Not identified Card, HR Learning and Growth objective aligned with your strategic objectives? Process
486152650.xlsx Page 148

Revisit
Response Y/N
486152650.xlsx Page 149

Revisit
Response Y/N
486152650.xlsx Page 150

Revisit
Response Y/N
486152650.xlsx Page 151

RD.020 Process Questionnaire Template

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RD.020 Process Questionnaire Template

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RD.020 Process Questionnaire Template

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B Use the Advanced Filter Option

OBM Level I OBM Level II

Which natural accounts are classified as Expenses by the client? (should

Which natural accounts are classified as Current Liabilities by the client?

Which natural accounts are classified as Preferred Stock Dividends by the

Recognizing that viewing KPIs and Notifications is security-based, which

Prepare a list of Repair Reject Reasons to be used to explain why a repair

Customer Service Setup and Maintain Service Field Service,

Customer Service Setup and Maintain Service Field Service,

Customer Service Setup and Maintain Service Field Service,

Do you have service programs that simultaneously terminate allowing new

Customer Service Setup and Maintain Service Order Capture/Order

Customer Service Setup and Maintain Service Order Capture/Order

Is there a push by management to shorten the consolidation cycle without

Does your current consolidation system support "what-if" and "what-

What disbursement (document) types are currently processed through bank

How do your customers generally pay invoices? single check—single

Does your system support multi-currency? Can employees enter receipts

Do you use performance indicators to monitor administrative costs? What is

What reports do you currently generate to meet your Procurement reporting

What reports do you currently generate to meet your Invoice and

What reports do you currently generate to meet your Employee Expense

What reports do you currently generate to meet your Invoice Generation

What reports do you currently generate to meet your Quality Management

What reports do you currently generate to meet your Inventory Accuracy

What reports do you currently generate to meet your Costing reporting

What reports do you currently generate to meet your New Product

What reports do you currently generate to meet your Order Placement

What reports do you currently generate to meet your Order Fulfillment

What reports do you currently generate to meet your Invoice and

Who can enter data in different companies/cost centers? Do you have

What are your cash management reporting requirements with respect to

What is the primary business driver (increase market share, increase

Describe scripting that is being used or your plans to implement scripting

For Interaction Blending, what inbound call service levels should be

OTM, IVR Integrator,

Do you review requirements for validation rules or dependencies, (i.e. Human

Do you review requirements for validation rules or dependencies, (i.e. Human

Will managers be allowed to update or view only an employee's Professional

Will managers be allowed to update or view only an employee's Work

When viewing 'more information' on the Organization, are all necessary

Does the Enterprise need descriptive flexfield segments, held on the

Does the organization need descriptive flexfield segments, held on the

When viewing 'more information' on the Organization, are all necessary

Does the enterprise need descriptive flexfield segments, held on the

Does the organization need descriptive flexfield segments, held on the

Do you currently use or plan to install an Interactive Voice Response (IVR) or

Do you currently use or plan to install an Interactive Voice Response (IVR) or

What reports do you currently generate to meet your Human Resources

What reports do you currently generate to meet your Payroll reporting

What reports do you currently generate to meet your Human Resources

What reports do you currently generate to meet your Payroll reporting

Will managers be allowed to view an employee's Absence History? Note:

Will managers be allowed to view an employee's Job Application History?

Can you provide information flow schematics of the data passed/required

Is there any external data accessed directly by the human resources

Can you provide information flow schematics of the data passed/required

Is there any external data accessed directly by the human resources

Do you currently use an application that manages the flow/management

Do you have a document that depicts the general project management