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PAPERS MBTI Personality Types of Project

Managers and Their Success:


A Field Survey
Yuval Cohen, The Open University of Israel, Raanana, Israel
Hana Ornoy, The Lander Academic College, Jerusalem, Israel; The Open University of Israel,
Raanana, Israel
Baruch Keren, SCE—Shamoon College of Engineering, Beer-Sheva, Israel

ABSTRACT ■ INTRODUCTION ■

N
This paper describes a survey of 280 project ominating a project manager with a personality profile that matches
managers that reveals both their personality the project he or she will be heading is one of the most influential
types (via Myers-Briggs personality inventory) decisions for the success of a project (Turner & Müller, 2006). For
and their success in project management. The any project that requires substantial management effort, the com-
results show that a project manager’s personali- petency of its project manager is an essential ingredient for its success
ty is better suited for functioning with partial (Müller & Turner, 2010). Bredillet (2008) also identifies the project manager
data and under ambiguity than the rest of the as affecting project success while presenting the success as one of the nine
population. These traits were found for both major research perspectives on project management. Turner, Huemann,
women and men. The conclusion is that project Anbari, and Bredillet (2010) develop and discuss these “nine schools of proj-
managers (females and males) have a unique ect management” and dedicate a chapter to the subject under consideration
personality-type distribution that distinguishes titled “Choosing appropriate project managers: Matching their leadership
them from the general population. The findings style to the type of project.” In this chapter, they identify the project manager
can contribute to better understanding the traits as a major factor related to project success and discuss the relationship
that characterize the project management popu- between his or her leadership style and the success or failure of projects.
lation, and their relationship to project success. Project success factors are parts of a broad field of research and there are
many other such factors in addition to the project manager’s personality
KEYWORDS: project management; person- (Cooke-Davies, 2002; Fortune & White, 2006; Westerveld, 2003).
ality; key success factors; personality types; This paper describes a survey of 280 project managers, which reveals both
Myers-Briggs; MBTI their Myers-Briggs Type Indicator® (MBTI®) personality traits (Hammer &
Barger, 1996) and their success. The paper uses the survey to study the rela-
tionship between the MBTI personality type classification of project man-
agers and the success of their projects. In general, personality may be regard-
ed as a complex system of traits (Mischel & Shoda, 1995); the MBTI focuses
on a relevant part of that system and describes it using major four dichoto-
mous traits. The combinations of these traits and their implications are well
documented in MBTI literature (e.g., Hirsh & Kummerow, 2007; Michael,
2003).
Compared with other managers, project managers must be more suited
to tackling non-routine activities and uncertain environments (Leybourne &
Sadler-Smith, 2006); this requires both creative thinking and quantitative
analysis (Tullett, 1996). The survey clearly shows that, in comparison with
the rest of the population, project managers have personality types charac-
terized not only by a willingness to risk making decisions with partial data,
Project Management Journal, Vol. 44, No. 3, 78–87 but also less readiness to give up thorough analysis of the scant data they
© 2013 by the Project Management Institute have. These personality types characterize managers who can logically spec-
Published online in Wiley Online Library ulate about the future and would feel more comfortable doing so than the
(wileyonlinelibrary.com). DOI: 10.1002/pmj.21338 rest of the population.

78 June 2013 ■ Project Management Journal ■ DOI: 10.1002/pmj


Project managers face more chal- human resource corporations (Myers- this theory, these nine types are subdi-
lenges in planning, organizing, and Briggs & Myers, 1980; Rushton, Morgana, & vided into three separate groups: the
motivating efforts. The fit between a Richard, 2007). It is estimated that mil- triad of “feelings,” characterizing per-
project manager’s personality and the lions of people are assigned jobs annual- sons with possible “feelings” problems;
nature of the project that he or she con- ly around the world and many of them the triad of “doing,” characterizing
ducts has received relatively scant are diagnosed by derivatives of the problems related to performance; and
research attention (Dolfi & Andrews, Myers-Briggs questionnaire (Hammer & the triad of “power,” characterizing
2007). Traditionally, more attention has Barger, 1996). Thus, the appointment of problems related to control by power.
been paid in the literature to findings a project manager, as well as other job The Keirsey and Bates (1984) model
about the qualifications of managers in assignments, is more closely associated of personalities is also based on Jung’s
general (Colinson & Hearn, 1996; with the Myers-Briggs personality ques- theories but gives them new and differ-
Cromie, Callaghan, & Jensen, 1992) and tionnaire (e.g., Wideman, 2002) than ent meanings. According to Keirsey’s
their psychological profiles (Kets de the FFM; therefore, this paper uses the Temperament Theory, people can be
Vries, 1991; Zaleznik, 1966). In recent Myers-Briggs personality question- classified into four categories of Temper-
years, the differences between projects naire, which is widely used by job aments (Artisans, Guardians, Rationals,
and the different managerial practices assignment specialists. and Idealists). Each of Keirsey’s four
required for managing them have The remainder of the paper is struc- scales detects a respondent’s preference
attracted growing attention (e.g., tured as follows: the next section describes for Expressive versus Attentive, Obser-
Crawford, Hobbs, & Turner, 2004; the main themes in the Myers-Briggs vant versus Introspective, Tough-Minded
Shenhar, 1998; Shenhar & Dvir, 2004). personality analysis method (typically versus Friendly, and Scheduled versus
The relationship between a project man- used in job fitting); then, a section is ded- Probing.
ager’s personality and the project type icated to the description of the survey One of the oldest and most popular
was studied by Crawford et al. (2004), details and its administration; an addi- methods for classifying personality
and the implication of this relationship tional section describes the results and traits as part of job fitting is the Myers-
on project success was studied by discusses their implications; and the Briggs personality type indicator
Turner and Müller (2006), using MBTI. last section concludes the paper. (Furnham, 1996; Hammer & Barger
Only a few previous studies have 1996). The Myers-Briggs type indicator
addressed the personalities of project Myers-Briggs Personality Type (MBTI) technique is a method based on
managers and their influence on proj- Classification the personality theory of Jung (1990).
ect performance and success: Dolfi and Although there is no real consensus yet The technique was developed by
Andrews (2007) studied the effect of in psychology on what exactly consti- Katharine C. Briggs and her daughter
optimism on a project manager’s ability tutes personality, intelligence, or lead- Isabel Briggs-Myers during World War II
to overcome obstacles. A study based ership, the wide use of scaling methods to assist in fitting a person to a job and
on person–organization (P–O) theory is prevalent in describing them (e.g., vice versa (Quenk, 2009). The technique
and Holland’s (1997) classification of MMPI, IQ, and CLI, respectively) and involves answering a short questionnaire,
vocational personalities was presented other abstract psychological terms. which enables classification of a person’s
by Dvir, Sadeh, and Malach-Pines Trait theory in psychology is a trend to traits according to four dichotomous
(2006) and Sadeh, Dvir, and Malach- emphasize the importance and central- types: (1) Extrovert (E) versus Introvert (I);
Pines (2007). The P–O theory is based ity of stability parameters in human (2) Sensing (S) versus Intuitive (N);
on the fit between the individual’s personality. Carl Jung is considered to (3) Thinking (T) versus Feeling (F); and
needs, desires, and preferences and the be one of the first to emphasize this (4) Judging (J) versus Perceiving (P). The
position offered within the proposing approach (Jung, 1990; Quenk, 2009; letters in parenthesis above are used
organization. In this study, the focus is Rushton et al., 2007); hence, different to symbolize each of the traits used to
on whether the personality of the indi- models have been developed around describe personality, as shown in Table 1.
vidual project manager fits the job. Jung’s theory. One of the better known Thus, any person can be classified into
A more recent paper (Thal & Bedingfield, theories is the “Big Five Personality one of the 16 personality categories
2010) used the five-factor model (FFM) Traits” that characterize humans by shown in Figure 1.
for a similar purpose. Although FFM is a placement in one or more of the follow- The personality categories are use-
descriptive model, Myers-Briggs was ini- ing five traits: Openness, Conscientiou- ful for matching a person to a job or a
tially developed as a job matching and sness, Extraversion, Agreeableness, and task. The MBTI technique proved to be
assignment tool during World War II; Neuroticism. Another model is the useful during World War II and has been
since then, this tool has improved and is Enneagram, a method that describes popular ever since; for example, it was
used by many job specialists and nine personality types. According to reported that over two million MBTI

June 2013 ■ Project Management Journal ■ DOI: 10.1002/pmj 79


MBTI Personality Types of Project Managers and Their Success: A Field Survey
PAPERS

Extroversion Introversion
Survey Details and Its
Administration
Personality focused on the outside world, Personality focused on the inner world, The survey was conducted using four
gets its motivation from interaction with gets its motivation from thought,
different questionnaires, each completed
other people and by doing things. information, ideas, and concepts.
by all participants, as follows:
Thinking Feeling (1) Self-developed questionnaire (based
Person decides by logic and unbiased Person decides with emphasis on the on Shenhar, Dvir, Levy, & Maltz,
analysis of cause and effect. Decisions try expected effect upon feelings of others 2001), which examines how project
to be objective without involving feelings, and the self. The decision may be based managers judge their project success
as much as possible. on gut feeling, tries to harmonize and and performance in four dimen-
satisfy others. sions:
Sensing Intuition 1. Project manager satisfaction with
following the planned framework
Person decides based on facts and trusts Person decides based on intuition, rela-
(e.g., spending within budget,
palpable current facts, figures, and details. tionships, and speculations. completion time within schedule,
Judging Perceiving performance meets specs).
2. Customer satisfaction with the
Person judges quickly and takes sides or Person tries to be a spectator and leave
project (e.g., satisfaction based on
decides, wants to be part of the game—not themselves all the options open as long
performance and deliverables).
a spectator. More organized than as possible. Very slow to judge.
3. Managerial satisfaction with the
spontaneous.
project’s contribution to the orga-
Table 1: The four dichotomies of the Myers-Briggs technique. nization’s overall success.
4. Overall satisfaction with the pro-
ject’s contribution to the future of
the organization (e.g., new research
and development capabilities).
be categorized into one of the four tem-
perament types. The research of Keirsey The answers to the questions were
ISTJ ISFJ INFJ INTJ and Bates has shown that SP and SJ given on a Likert-type scale (1 to 5), with
temperaments each represent approxi- 1 being the lowest level of satisfaction
ISTP ISFP INFP INTP
mately 38% of the general population, and 5 the highest (a non-applicable
ESTP ESFP ENFP ENTP whereas NT and NF temperament option was marked by filling “99”). Prior
types, each represents roughly 12% of to the study, a test case of 10 project man-
ESTJ ESFJ ENFJ ENTJ the general population. ager participants was chosen to answer
Wideman (2002) compared the the questionnaire; their answers revealed
Figure 1: The 16 possible personality types of characteristics of successful project that two questions were misunderstood,
the Myers-Briggs Type Indicator (MBTI). managers with the distribution of so they were subsequently corrected.
MBTI types across the population, as Some minor changes in wording were
identified by Keirsey and Bates (1984). also made; however, most of the ques-
Wideman categorizes the MBTI types tionnaire remained unchanged.
questionnaires were administered dur- into groups that can be summarized as All the participants’ answers were
ing 2006 (Rushton et al., 2007). follows: converted to standard grades on a scale
Keirsey and Bates (1984) adopted 1. Project leaders: INTJ, ENTJ, ISTJ, of 0 to 100, and the mean grade for each
the MBTI typology and used it to exam- ESTJ (—, —, T, J) question was computed. Cronbach’s a
ine Jungian psychological preferences 2. Project leaders and followers: INTP, (alpha) of our questionnaire was 0.73,
known as temperament types. While ENTP, ENFJ, ESFJ (—, N, T, P; E, —, F, J) validating its internal consistency.
the MBTI uses 16 psychological types, 3. Project followers: INFJ, ISFJ (I, —, F, J) (2) The Three Personality Factors ques-
Keirsey and Bates categorized observed 4. Unsuited/Questionable: INFP, ISFP, tionnaire proposed by Jung (1921).
behavior into four broad temperament ESFP, ENFP, ISTP, ESTP (—, —, F, P; —, This questionnaire includes 33
groups, which were suggested by prior S, T, P) questions, which are categorized
research: (1) sensing and judging (SJ), into three major personality charac-
(2) sensing and perceptive (SP), The results of our study (see Table 5) teristics: (I) stability, (II) organiza-
(3) intuitive and thinking (NT), and show that the reported project success tion, and (III) extroversion. The
(4) intuitive and feeling (NF). Each of rates of these groups did not reveal sig- grades are normalized to a scale of
the 16 psychological preferences could nificant differences. 0% to 100%, where 0% reflects the

80 June 2013 ■ Project Management Journal ■ DOI: 10.1002/pmj


lowest level of the feature and 100% The students came from various com- Data Analysis Method
is the highest level of the feature. panies in a variety of businesses and The data were entered onto an Excel
(3) The Myers-Briggs questionnaire typically picked participants from their spreadsheet, and averages and stan-
(Myers-Briggs & Myers, 1980), which home organization; therefore, the 280 dard deviations as well as distributions
reveals personality orientation along participants who volunteered to answer and statistical tests were computed on
four dichotomous scales: (I) Internal the questionnaires can be considered a copies of this spreadsheet.
versus external attention focus: representative sample. The question-
Introversion versus Extroversion; naires were given to the participants
The Survey Results
(II) Style of receiving outside infor- between January and February of 2010. Empirical Type Distribution Among
mation: Sensing versus Intuition; The participants were given an explana- Project Managers
(III) Decision-making style: Feeling tion of the research objective and Several studies discuss the general
versus Thinking; and (IV) Style of detailed guidance about how to fully personality-type distribution in the
involvement in the world arena: and accurately fill out the question- population (e.g., Ball, 2001; Wideman,
Judgmental versus Perceiving. naires. Filling out the questionnaire typ- 2002) and others explore the personali-
(4) A self-developed socio-demographic ically took 20 to 30 minutes and was ty-type distribution of special popula-
questionnaire, which examines the conducted under the supervision and tions (e.g., Allison & Hobbs, 2010, for
gender, age, education level, marital with the assistance of the MBA students, natural resource managers.)
status, number of children, years of who had been specially trained by the In Table 2, we compare the personality-
work experience, years of experi- researchers. The participating project type distribution in the survey with the
ence as a project manager, industry managers were assured that their priva- same distribution estimated by the Myers-
type, and organization’s name. cy would be protected (i.e., the results Briggs Institute. The estimated frequency
would not be linked back to participants of the total population is taken from the
Sample Population and be used only for research purposes). Myers & Briggs Foundation and was
The participants were 280 managers
with experience in project manage-
Survey Population vs. Total Population
ment, working in a variety of business
areas: software, construction, banking, Description Breakdown by Type Total
communications, food, engineering, IJ INTJ INTJ ISFJ ISTJ IJ
security, transportation, and education. Survey Empirical PM % 9.2% 2.3% 1.2% 7.3% 20%
The participants’ average age was 38.7 Population % 2.1% 1.5% 13.8% 11.6% 29%
years. In terms of gender: 72% were males
Difference ⫺7.1% ⫺0.8% 12.6% 4.3% 9%
and 28% were females. Other studies and IP INTP INFP ISFP ISTP IP
Project Management Institute (PMI) data Empirical PM % 9.2% 2.7% 2.3% 8.8% 23%
suggest a male female distribution in
Population % 3.3% 4.4% 8.8% 5.4% 22%
Difference ⫺5.9% 1.7% 6.5% ⫺3.4% ⫺1%
project management of approximately
66% male and 34% female (Cartwright & EP ENTP ENFP ESFP ESTP EP
Gale, 1995; Gale & Cartwright, 1995;
Empirical PM % 11.9% 4.2% 0.8% 4.6% 22%
Population % 3.2% 8.1% 8.5% 4.3% 24%
Stackman & Henderson, 2010; Tullett,
Difference ⫺8.7% 3.9% 7.7% ⫺0.3% 3%
1996). So, the percentage of men versus
women in the survey is biased toward
EJ ENTJ ENFJ ESFJ ESTJ EJ
Empirical PM % 12.7% 3.5% 2.7% 16.9% 36%
men (but is still less than two standard
Population % 1.8% 2.4% 12.3% 8.7% 25%
deviations from the population per- Difference ⫺10.9% ⫺1.1% 9.6% ⫺8.2% ⴚ11%
centage). The average education level of
Total NT NF SF ST Total
men in the study was 15 years and for
Empirical PM % 43.1% 12.7% 6.9% 37.7% 100%
women 14.8 years (practically identi- Population % 10.4% 16.4% 43.4% 30.0% 100%
cal); however, their experience as a proj- Difference 32.7% ⫺3.7% ⴚ36.5% 7.7% 0%
ect manager is very different (8.1 years
Source. The estimated frequency table was compiled by The Myers & Briggs Foundation from a variety of MBTI
for men and 2.8 years for women).
results between 1972 and 2002, including data banks at the Center for Applications of Psychological Type; CPP,
Research Procedure Inc; and Stanford Research Institute (SRI). Retrieved from http://www.myersbriggs.org/my-mbti-personality-
type/my-mbti-results/how-frequent-is-my-type.asp
The participants were selected by a
group of MBA students who conducted Table 2: Total population personality type comparison: The project manager survey versus the
the field research as part of their studies. general population.

June 2013 ■ Project Management Journal ■ DOI: 10.1002/pmj 81


MBTI Personality Types of Project Managers and Their Success: A Field Survey
PAPERS

compiled from a variety of MBTI results of the females are the SF type, this phe- sidering many possibilities. Myers-Briggs
between 1972 and 2002, including data nomenon excludes close to 50% of (1962) claimed that the possibilities that
banks at the Center for Applications of women from taking part in the project the NT people choose are often theoret-
Psychological Type; CPP, Inc.; and management profession. ical or technical, whereas the human
Stanford Research Institute (SRI). The conclusion is that project man- elements are more or less ignored. It
Table 2 shows major gaps in the SF agers (females and males) have a seems that these NT characteristics are
(Sensing, Feeling) and NT (Intuitive, unique personality type, in terms of the prevalent characteristics of project
Thinking) columns. Overall, the survey MBTI distribution, which distinguishes managers. Tables 3 and 4 depict the
population has 36.5% fewer SF people them from the general population. The male and female distribution of project
than the total population and 32.7% population of project managers has managers compared with the general
more NT people than the total popula- many fewer SF types than the general public distribution.
tion. These results are in line with studies population and many more NT types.
that relate project management to intu- In general, people in the NT category Risk Preferences Among Project
ition and thinking (e.g., Leybourne & focus on analyzing possibilities in an Managers
Sadler-Smith, 2006; Tullett, 1996). Berens ambiguous environment, whereas peo- While the MBTI personality type index
(2006) called the NT personality type ple in the SF category base their focus is not directly related to risk prefer-
“Theorist,” whereas the SF type was on gathering facts and human relations. ences, some researchers reported that
either “Stabilizer” or “Improviser.” Also, Because many projects are carried out in such a relationship exists. For example,
of the judgmental (J) types in the first an uncertain environment, project man- Henderson and Nutt (1980) found in
and fourth rows, the survey has 10% agers have to manage their projects their study that SF managers are likely
more extroverts (EJ) and 9% fewer based not only on facts but also by con- to be risk takers, whereas the NT
introverts (IJ) than the general popula-
tion. The slant toward extroverted
judgmental-type project managers may MALE DATA: Project Managers vs Population
be associated with communication Description Breakdown by Type Total
skills required for project leadership. IJ INTJ INFJ ISFJ ISTJ IJ
The goodness of fit test was used in Empirical Male % 7.0% 2.2% 1.1% 6.5% 17%
order to test the hypothesis (H0) that our Male pop. % 3.3% 1.3% 8.1% 16.4% 29%
280 project managers (observed data) Difference 3.7% 0.9% ⫺7.0% ⫺9.9% ⴚ12%
have the same MBTI distribution as in
IP INTP INFP ISFP ISTP IP
the general population (expected data).
k (O ⫺ e ) 2
Empirical Male % 8.1% 2.2% 1.6% 10.8% 23%
i i
The statistic is x2 ⫽ a p with Male pop. % 4.8% 4.1% 7.6% 8.5% 25%
i⫽1 ei Difference 3.3% ⫺1.9% ⫺6.0% 2.3% ⫺2%
9 degrees of freedom and it shows that
H0 must be rejected for any a ⬍ 0.01. The EP ENTP ENFP ESFP ESTP EP
conclusion is that project managers
Empirical Male % 12.4% 4.3% 0.0% 5.4% 22%
Male pop. % 4.0% 6.4% 6.9% 5.6% 23%
form a special population.
Difference 8.4% ⫺2.1% ⫺6.9% ⫺0.2% ⫺1%
Although these differences were
found for both males and females, they EJ ENTJ ENFJ ESFJ ESTJ EJ
were much more significant in females. Empirical Male % 12.4% 2.7% 3.8% 19.4% 38%
While 23.6% fewer SF types were found Male pop. % 2.7% 1.6% 7.5% 11.2% 23%
among the males of our project man-
Difference 9.7% 1.1% ⫺3.7% 8.2% 15%
agers’ sample (compared with the total Total NT NF SF ST Total
male population), 48.4% fewer SF types Empirical Male % 39.8% 11.3% 6.5% 41.9% 99%
were found in the sample females Male pop. % 14.8% 13.4% 30.1% 41.7% 100%
(compared with the total female popu- Difference 25.0% ⫺2.1% ⴚ23.6% 0.2% ⫺1%
lation). Furthermore, 25.0% more NT Source. The estimated frequency table was compiled by The Myers & Briggs Foundation from a variety of MBTI
types were found in males (compared results between 1972 and 2002, including data banks at the Center for Applications of Psychological Type; CPP,
with the total male population), and Inc; and Stanford Research Institute (SRI). Retrieved from http://www.myersbriggs.org/my-mbti-personality-
type/my-mbti-results/how-frequent-is-my-type.asp
44.1% more NT types were found in
females (compared with the total female Table 3: A comparison of the male project manager personality type distribution with the overall
population). Since approximately 56% male population distribution.

82 June 2013 ■ Project Management Journal ■ DOI: 10.1002/pmj


into two major dimensions: input risk
FEMALE DATA: Project Managers vs Population
preference and output risk preference.
Description Breakdown by Type Total
On the input side the sensing (S) project
IJ INTJ INFJ ISFJ ISTJ IJ manager is risk averse (decides by facts,
Empirical F. PM % 14.5% 2.6% 1.3% 9.2% 28% see Table 1), and the intuitive (N) project
Female pop. % 0.8% 1.6% 19.4% 6.9% 29% manager is a risk taker (decides by intu-
Difference 13.7% 1.0% ⫺18.1 2.3% ⴚ1% ition and speculation). However, on the
IP INTP INFP ISFP ISTP IP output side, the thinking (T) project
Empirical F. PM % 11.8% 3.9% 3.9% 3.9% 24% manager is risk averse (decides by logic
Female pop. % 1.8% 4.6% 9.9% 2.4% 19% and unbiased analysis), and the feeling
Difference 10.0% ⫺0.7% ⫺6.0% 1.5% 5%
(F) project manager is more of a risk
EP ENTP ENFP ESFP ESTP EP taker (may decide by gut feeling). Since
Empirical F. PM % 10.5% 3.9% 2.6% 2.6% 20% project managers from the NT type
Female pop. % 2.4% 9.7% 10.1% 3.0% 25%
are more prevalent, they tend to manage
Difference 8.1% ⫺5.8% ⫺7.5% ⫺4.0% ⫺5%
projects with less data and rely more on
EJ ENTJ ENFJ ESFJ ESTJ EJ their intuition. On the other hand, they
Empirical F. PM % 13.2% 5.3% 0.0% 10.5% 29%
tend to be cautious and analyze whatever
Female pop. % 0.9% 3.3% 16.9% 6.3% 27%
Difference 12.3% 2.0% ⫺16.9% 4.2% 2% data they have in order to make a good
decision. Our insight is that intuitive (N)
Total NT NF SF ST Total
project managers can live with ambigui-
Empirical F. PM % 50% 16% 8% 26% 100%
Female pop. % 5.90% 19.20% 56.30% 18.60% 100% ty and less data better than others; there-
Difference 44.1% ⫺3.4% ⴚ48.4% 7.7% 0% fore, they can take more risks on the
input side, meaning that collecting data
Source. The estimated frequency table was compiled by The Myers & Briggs Foundation from a variety of MBTI
and facts is not as critical for them as for
results between 1972 and 2002, including data banks at the Center for Applications of Psychological Type; CPP,
Inc; and Stanford Research Institute (SRI). Retrieved from http://www.myersbriggs.org/my-mbti-personality- the sensing (S) project managers.
type/my-mbti-results/how-frequent-is-my-type.asp However, project managers will then
Table 4: A comparison of the female project manager personality type distribution with the overall perform a full analysis of whatever limit-
female population distribution. ed data they do have. These traits and
capabilities are very important for a per-
son who manages projects.
and the NF groups take moderate risks, and The opposite findings of Henderson and
ST managers are the risk-averse group. Nutt compared to those of Filbeck et al. Types and Project Success
Filbeck, Hatfield, and Horvath (2005) may be attributed to the difference in Project success was estimated using
explored the relationship between the framework presented to the subjects by many questions regarding compliance
personality type (MBTI) and risk toler- the different questionnaires. For exam- with time, budget, and specifications,
ance of investors in the expected utility ple, the gap could be better explained if as well as stakeholder satisfaction and
theory framework. Their results conflict Filbeck et al. present stock purchasing project effectiveness, and its contribu-
with those of Henderson and Nutt and, in a way that F and N subjects perceive tion to the organization and its strategy.
in fact, arrive at the opposite conclu- as a risky gamble, whereas T and S sub- The answers were normalized to a scale
sions. Filbeck et al. concluded that indi- jects perceive stock purchasing as a of 0 to 100, and the average grade for
viduals with a preference for thinking statistical problem. An additional expla- each personality type was computed.
(T) tend to be more risk tolerant than nation may be the different types of Table 5 depicts the success estimation
those with a preference for feeling (F). subjects (managers and workers versus as a function of personality type.
Moreover, they concluded that individ- students) and a different distribution of The results in Table 5 show that,
uals with a preference for sensing (S) characteristic combinations. although NT is the most prevalent type,
are willing to tolerate more upside or One of the main findings in this the NT project managers have the low-
downside potential than those with a paper is that project managers are much est reported success rates. At the other
preference for intuition (N), but the more NT than the population and much end, while the fewest project managers
sensing-intuition dimension did not less SF (Table 2). The question is how this are SF types, these project managers
indicate any differences in risk toler- fact might be related to the risk preference report the highest success rates. The
ance as measured by variance. Note of project managers. The MBTI classifica- average grade of success in the survey is
that the results of our study are closer tion implies that the risk in a project man- 74 (on a scale of 0 to 100). Although the
to the results of Henderson and Nutt. agement environment can be categorized SF combination is rare (7% of project

June 2013 ■ Project Management Journal ■ DOI: 10.1002/pmj 83


MBTI Personality Types of Project Managers and Their Success: A Field Survey
PAPERS

and the qualifications needed to be


Overall Project Success Estimates by Personality Types
project managers.
IJ INTJ INFJ ISFJ ISTJ IJ 2. They manage unique projects, in
Scores 71 71 82 73 74 which the SF type is an advantage.
IP INTP INFP ISFP ISTP IP 3. The success perception of these SF
Scores 71 75 83 70 75 respondents is inflated compared to
EP ENTP ENFP ESFP ESTP EP other groups.
Scores 73 78 78 76 76 4. There were only 19 project managers
EJ ENTJ ENFJ ESFJ ESTJ EJ in the SF group, which might not be a
Scores 71 75 73 75 74 large enough group to establish the
Total NT NF SF ST Total phenomenon.
71 71 82 73 74 Gender Effects
NT vs. SF test All the above findings are consistent for
both genders, with very slight differences.
Avg. St. Dev.
The gender differences in our study, as
NT score 71 1.00 they emerge from the socio-demographic
SF score 82 4.55
survey are depicted in Table 6.
Pooled St. Dev for Avgs 1.2 Note that the male and female expe-
Z-value 6.22 rience in the workplace is 9.9 and 8.9
Alpha ⬍ 0.0001
years, respectively (only one year differ-
Table 5: The average reported success scores of various personality types and a comparison of NT ence); however, their experiences as
with SF scores.
project managers are very different: 8.1
years for males and 2.8 years for
females. Also, the males are on the aver-
Male Female Difference age 4 years older than the females; thus,
we must conclude that the female proj-
Percentage in the survey 72% 28% 44%
ect managers had begun working in
Average age 38.7 34.9 3.8 project management positions only
Average number of children 2.4 1.7 0.7 in the last decade or two, whereas the
male project manager had been holding
Average education level 15 14.8 0.2 project management positions for quite
Average years in the workplace 9.9 8.9 1 some time. This also explains the large
percentage of male project managers
Average years as a project manager 8.1 2.8 5.3
and their higher number of children.
Average number of subordinates 15.8 7.8 7.9 Also, on the average, male project man-
Average project budget (US$ millions) 80.7 36.8 43.9 agers are heading higher budget projects
(average of US$80.7 million budgets for
Table 6: Differences between male and female characteristics in the project manager survey. men and US$36.8 million by women).
Finally, the distribution of sectors
between male and female project man-
agers in the survey was significantly
manager survey population) compared grade (74). The FP project managers
different. Figures 2 and 3 depict these
with the NT combination (43% of the (12% of the survey population) also
distributions. For example, it is evident
survey population), the SF success have a higher than average grade (78).
that there are more female project
grades are significantly higher than This is important, because FP types rep-
managers in education and finance and
those of the NT project managers. This resent approximately 30% of the general
fewer in the construction and software
is tested and shown at the bottom of population.
industries than there are men.
Table 5. The ISF combination is only 3% The following reasons may explain
of the total project management popu- the success reported by the SF project Conclusions
lation, but 22% of the general popula- managers (and other rare types) in our This paper presents an empirical,
tion. Moreover, the ISF project managers study: exploratory study based on a survey of
are shown to be extremely successful 1. The few SF people who become proj- 280 project managers. The main survey
(82.5) in comparison with the average ect managers have special talents findings show that:

84 June 2013 ■ Project Management Journal ■ DOI: 10.1002/pmj


1. Project managers have a unique dis-
tribution of personality type (MBTI),
Electronics and Security
Communications
which separates them from the gen-
1%
eral population.
Tourism and 6%
Entertainment 2. There are significantly more NT
7% (Intuitive, Thinking) type project man-
Construction agers than their percentage in the
Transportation 10%
5% general population. The NT project
managers base their decisions on intu-
Education ition and analysis. This is expected,
14% because project managers must make
decisions in the face of ambiguity and
Software
Finance uncertainty and have to rely on intu-
18%
7% ition while lacking some of the facts.
3. There are significantly fewer project
managers of the SF (Sensing, Feeling)
Government type than those found in the general
Medical Retail 5%
13% population. These SF project man-
Marketing 7%
7% agers base their decisions on full
sensory data while cognizant of com-
Figure 2: Distribution of the female project manager survey population by industry sector. passion and the other human feel-
ings of their peers and subordinates.
4. The special group of ISF, represent-
ing 23% of the general population
formed only 3% of the project man-
ager survey population. This is a
strong sign for their inadequate pro-
file; however, the 3% ISF reached the
Electronics and highest project success scores. This
Communications finding points at their being placed
Manufacturing 7%
3% Tourism and in special projects.
Entertainment 5. The results were found for both
3%
Aviation women and men. In terms of gender,
2% Security females are about 28% of the project
3% manager survey population. They
were as successful as males, but sig-
Software nificantly younger than the male
24% project managers in the survey which
reflects their absence from project
management in previous decades.
Construction
31% A word of caution is in place: As stated
1%
in the code of ethics of the Center for
Marketing
2% Applications of Psychological Type–CAPT
(2010, Interpreting MBTI® Results, para. 3):
Medical Technology
Retail “One should not state or imply that type
5% 2%
8% explains everything. Type does not reflect
Finance
3% Education
an individual’s ability, intelligence, likeli-
2% hood of success, emotions, or normalcy.
Government Agriculture
2% 2% Type is one important component of the
complex human personality.” Also, this
Figure 3: Distribution of the male project manager survey population by industry sector.
study did not control the project type;

June 2013 ■ Project Management Journal ■ DOI: 10.1002/pmj 85


MBTI Personality Types of Project Managers and Their Success: A Field Survey
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Paper presented at the 29th Annual Hebrew by Rimonim Publishing House, Israel.
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managing projects. New York, NY: Wiley. Seminar/Symposium: Tides of Change.
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man.com/papers/personality Department at the SCE–Shamoon College of
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University of Israel. He received his BSc, MSc,
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(2010). An exploratory study of gender in mystique: Restoring leadership in busi-
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project management: Interrelationships ness. New York, NY: Harper & Row.
the Negev. His professional experience includes
with role, location, technology, and 13 years with Israel Chemicals Ltd. and its sub-
project cost. Project Management Yuval Cohen is the head of the industrial engineer- sidiaries in the areas of industrial engineering,
Journal, 41(5), 37–55. ing program at the Open University of Israel. His economics, and auditing. His current research
Thal, A., & Bedingfield, J. (2010). areas of specialty include project management, interests include decision making under uncer-
Successful project managers: An operations planning, and design and management tainty, production planning, project manage-
exploratory study into the impact of of production and logistic systems, and he has ment, and operations research.

June 2013 ■ Project Management Journal ■ DOI: 10.1002/pmj 87


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