Module of Employee Induction Program

Epyllion Group Training Module of Induction Program Page 1 of 40
Module of Employee Induction Program
Prepared By: Training & Development Wing, Corporate Office

Preface
Eployee Induction Program is the process of receiving and welcoming an employee when he or she first joins a
company and giving him the basic information he needs to settle down quickly & happily and also he needs to
start function comfortably & effectively. A well planned and designed induction will give new employees a sense
of belonging and lead to greater motivation and productivity. It can also facilitate higher employee retention as it
helps new employees to quickly settle in their new jobs in a new environment.
Besides, a standard Induction Manual will ensure the build up the new employee’s confidence in the organization
and in him/her so that she/he may become an efficient employee. It is also give the information to new joined
employees such as location of cafeteria, toilets, and different locations of workplace, rules etc.
This manual is subject to review day to day implementation to assess its effectiveness and/or when review is
imminent due to service changes or changes required by rules & regulations of Epyllion Group.
................................
Mostofa Iqbal
General Manager
HR, Administration & CSR
Corporate Office
Roadmap of Employee Induction Program

Topic t Induction Program

Duration t 600 Minutes/ 3 Days
Target Group t All New Staffs of Epyllion Group
Goal of the Program t To familiarize the new employee about the business strategy and culture
of Epyllion Group
Objectives of Program t The core objectives of the Employee Induction Program (EIP) are as
follows:
a. To familiarize the new employee about the business strategy.
b. To familiarize the new employees with the job, colleague, work place,
work environment and the organization.
c. To help the new comer overcome his or her natural shyness and
nervousness in meeting new people in a new environment.
d. To develop a sense of belonging among the newcomers and loyalty to
the Epyllion Group.
e. To help the newcomer to remove the ‘First time working jitter’ in the
new place and to turn out the best output from the new employees.
Program Method t Lecture, presentation, discussion, question & answer session.
Essential Elements t Multimedia projector, laptop, screen, and pen drive
Environment t In open place where 15-20 participants be seated in “U” shape for RTD
Contents & Sesson Plan of Presentation

Session Particulars Duration Page No.
1 Company History, Development, Management & Value, Social 60 Minutes 4-8
Responsibilities
2 Terms of Employment & Performance Management 30 Minutes 9-12
3 Business process 30 Minutes 13-16
4 Code of Conduct 60 Minutes 17-18
5 Corporate Etiquette 75 Minutes 19-27
6 Basic Compliance & CSR 45 Minutes 28-38
Total 06 Session: 300 Minutes 38 Pages
Session-1: Company History, Development, Management & Value, Social

Responsibilities
1.1 General Overview of RMG in Bangladesh:
• Second largest RMG exporting country
• Second largest cotton importing country
• Labor cost is the cheapest
• RMG export in 2012/13 is more than US$ 20 billion
• Wages & Salaries - Pays about US$ 1200 million /year

• Earning in the transport sector - About US$ 900 million/year
• Cosmetics uses by workers - US$ 29 million/year
• Total investment - US$100 billion
• Direct export engagement - 5000 + factories
1.2 Background of Epyllion Group:

Epyllion Group within a brief time of its inception in 1994 secured a remarkable position in the
emerging industry of Ready Made Garments. Beginning only with 2 sewing lines and total of 200
workforce at Mirpur, Dhaka. Epyllion Group has new swelled up with 12200 workforce with 90 sewing
lines in several locations of Dhaka and Gazipur.
1.3 Sister Concerns of Garments Division and their strength on capacity:

Name of Sister Concern Area/Location Line
Dekko Knitwear Limited Mirpur, Section-7, Dhaka 5 Line
Mirabella Dresses Limited Mirpur, Section-7, Dhaka 5 Line

Epyllion Knitwear Limited Mirpur, Section-7, Dhaka 19 Line
Dazzling Dresses Limited Dakhin Khan, Uttara, Dhaka 12 Line
Epyllion Style Limited Vawal Mirzapur, Rajendrapur, Gazipur 49 Line
Total Strength: 90 Line
1.4 Establishment in different Business Unit:
Year of Establishment Name of Business Unit
1994 Dekko Knitwears Limited : Knit
1998 Mirabella Dresses Limited : Knit
2000 Epyllion Limited : Accessories
2003 Epyllion Knitex Limited : Textile
2004 Epyllion Knitwears Limited : Knit
2006 Epyllion Fabrics Limited : Textile
2006 Epyllion Style Limited : Knit
2006 Dazzling Dresses Limited : Knit
2008 Epyllion Washing Limited : Accessories
2008 Epyllion Limited : C&F
2011 Nina Holdings Limited : Holding
2012 Epyllion Testing Lab Limited : Lab
2013 Epytoast Food & Beverage Limited
1.5 Concerns of Epyllion Group:
1.6 Corporate Social Responsibility:

Our aim is to meet the needs and wishes of our buyers while maintaining and improving quality. We are
fully aware of our responsibilities to our customers, our employee, to the community, the society, the
nation and the environment. We are taking all steps to ensure that our factories are:-
1. Compliant with social standards stipulated in Bangladesh.
2. Safety and health precautions are fully looked into.

3. Local environment standards are met.
4. Dignity of labor and human rights are upheld.
1.7 Why to Choose Epyllion Group:

• People are our main “Resources”.
• We uphold reputation
• We ensure career development
• Our factories are fully COMPLIANT
• Epyllion is equal opportunity Company
• We like to become best in all our respective sectors
• We promote corporate management system
1.8 Core Strength:

Staff 2250 18.5%
Worker 9950 81.5%
TOTAL 12200 100%
RATIO = WORKER: STAFF = 4.4: 1.2
Managing Director of Epyllion Group has elected Commercial Important Person in 2008 & 2014.
1.9 Board of Directors:
1.10 Corporate Office & Factories:

1.11 Certification & Award:

• BGMEA
• BKMEA
• BTMA
• OeKo-Tex
• Organic Exchange 100 Standard
• Organic Exchange Blended Standard Uuder Process:
• C&A Best Supplier Award- 2004 • ISO- 9001:2000
• WRAP • SA- 8000
• SEDEX • ISO-14001:2004
• C-TPAT • LEED (Gold)
• UNGC • Green Factory
• BSCI
• Annual CSR Award-2014
• HSBC Export Excellence Award-2014
1.12 Our Partners:

Buyer Name Continent Head Office Export Countries
Netherland, Switzerland, Mexico, Germany, Austria,

Belgium
Brazil, Belgium, Turkey, France, Slovakia, Spain, China.
France France, Hongkong, India.
UK UK, India.
Netherland Australia, Canada, Hongkong, Japan, Netherland.
Sweden, Poland, China, Mexico, Japan, Switzerland,

Canada, Malaysia, Norway, USA, Germany, Croatia,
Sweden
Europe
Hongkong, Netherland, South Korea, Turkey, Great

Britain, Spain, Denmark, UAE, Russia, Belgium,
Thailand, Singapore, Chile.
German Italy
UK UK
Australia, Switzerland, Belgium, Poland, Croatia,

German
France, Italy, Czech Republic, and India
Utility Support:
 Gas Generators 3 MW
 Back up Diesel Generators
 Deep Tube Wells
Technology Integration:
• SOFTWARE (ERP) BASED MANAGEMENT SYSTEM
• OWN RADIO LINK NETWORK BACKBONE
• PROXY SERVER, MAIL SERVER, WEB SERVER, DATA BASE SERVER
*************
Session-2: Terms of Employment & Performance Management

2.2 Terms of Employment:
• Employment Terms and Conditions are as far as practicable precisely outlined in the
appointment letter which will be regulatory basis of each employee.
• However, Conditions of Epyllion Service rules (both existing and upcoming) are enforceable to all
employees according to the class/level of employees.
2.3 Probation Period:
Category of Employee Length of Probation
Staff 6 Months
Workers 3 Months
2.4 Confirmation of Job:
• During probation employees of officer’s category is evaluated twice, First time after 2 months of
joining where a feedback is given identifying strong & weakness areas of the incumbent. Final
Evaluation is made just before completion of probation period where after job is confirmed, if
found satisfactory. If not, job may be extend for another 3 months.
• If the job is discontinued during the probation period, company is not in obligation to pay any
termination benefit.
2.5 Leave & Holiday:
2.5.1 Leave Procedure:
a) Any leave has to be applied for in writing to the immediate superior in the prescribed Leave
Application form.
b) Immediate superior will recommend the application for approval/ disapproval (stating reason for
such disapproval) and sent it to his Department/ Divisional head. The Department/ Divisional
Head will then forward it to the HR & Admin Department for necessary processing and final
approval.
c) Application for any leave should be submitted prior to the date on which leave is due to
commence. Leave application for 7 days or more must be made at least 7 days in advance.
d) In exceptional cases the employee will send the application at the earliest to his immediate
superior who will have the discretion to justify such exception. Such exceptional circumstance
should occur rarely only.
e) Incase of annual leave, any weekly/ festival holiday falling within the leave period will be
considered as leave and will be included in the leave granted.
2.5.2 Types of leave & holiday:
1) Weekly Holiday: All persons shall get one day holiday in each weak.
2) Casual Leave: All persons are entitled to get 10 days casual leave with full pay during a fiscal year.
3) Annual Leave: All employees are entitled to get 1 day annual leave with full pay for every 18 days
of work on completion of twelve months of continuous service (Not entitled before one year of
service in the organization).
4) Sick Leave: All employees are entitled to get 14 days sick leave with full pay during a year.
5) Festival Leave:
o All person are entitle to get 15 days festival leave for Corporate Office in a calendar year.
o All person are entitle to get 11days festival leave for Garments & Garments Accessories
Factories in a calendar year.
o All person are entitle to get 14 days festival leave for Textile & Washing factories.
o Working in festival holiday shall be compensated by 150% of days gross salary in
addition to normal pay and substitute leave for each day.
2.6 Attendance & Punchuality:
OFFICE TIMING:
• Epyllion Corporate Office generally start from 9:00 am to 5:00 pm
• Factory Office Timing: From 8:00 am to 5:00 pm
• Textile Division Office Timing : From 9:00 am to 6:00 pm
2.7 Salary & Bonus:

Generally our staffs receive current month salary from their bank account on 7th working day of next
month.
2.7.1 Calculation of Salary:
Basic Pay (60% of Gross Pay)-------------------- : 000.00
House Rent (30% of Gross Pay)------------------: 000.00
Medical Allowance (5% of Gross Pay) --------- : 000.00
Conveyance Allowance (5% of Gross Pay)-----: 000.00
GROSS SALARY TOTAL : 0000.00
2.7.2 Bonus:
Each and every employee is entitled bonus in festival time:
a) 12 months completed service holder will get 50% of one month’s gross salary in each Eid occasion.
b) For less than 12 months completed service holder, will get as per under-mentioned process:
Gross salary × No. of Service Month
2 ×12
2.8 Mobile Facality:
 Epyllion Group provides to its Executives & above positions mobile phone ceiling as per business
requirements.
 Only Manager & above positions are entitled mobile telephone set up to amount of Tk. 5000/-
 At the time of job separation, either mobile set or Tk. 5000/- is to be refunded by employee to
the Epyllion Group.
2.9 Performance Appraisal:

*********
Session-3: Business process

Basically EPYLLION GROUP is a combination of Textile, Garments & Garments Accessories with the
facility of printing, embroidery, washing & laboratory testing. They are mainly vertically integrated each-
other for manufacturing and exporting the knit product. And they are also facilitated by own clearing &
forwarding (C&F) service. Very recently Group has diversified its business by incorporating real estate
sector.
As all the facilities are vertically integrated, they are treated as separate business entity having the
separate Business Plan though the plans are linked each-other.
3.1 Business Cycle & Methodology:

Garments Industry is following two types of methodologies
• Vertically Integration Methodology
• Composite Methodology
Epyllion is following the methodology of Vertically integration. All facilities of the group (except real
estate) are vertically integrated.
3.2 Business Cycle & Methodology:
3.3 Buying Partner:

All facilities (except the construction part of NHL) of EPYLLION GROUP is vertically integrated, and the
business flow has started from Garments order sourcing which is conducted by Merchandising and
Marketing department.
Existing Buying Partner
 C&A
 Celio
 M&S
 G-Star
 H&M
 Next
 S. Oliver
 Original Marines
One of the biggest fashion retailers in Europe with
 More than 1,400 stores and around 2,000,000 visitors every day.
 Stores are located on 20 European countries

 C&A buys its goods from about 900 suppliers in 40 countries
 Epyllion becomes one of the biggest suppliers of C&A in Asia.
 Epyllion have got best supplier’s award in 2004.
 C&A consumes 73% of our existing capacity.
A Dutch designer clothing company that aims to produce fashionable and high quality urban clothing. It
became a very popular clothing brand among students in Europe.
 Stores are located in New York City, San Francisco, Los Angeles, Edinburgh, Australia, and the
Netherland.
 It has worldwide more than 6,000 selling points.
 Epyllion has been doing business since 2010.
 Epyllion have committed to increase business with G-star for long term.
Marks and Spencer is a British retailer –

 Headquartered in the City of Westminster, London
 703 stores in the United Kingdom and 361 stores spread across more than 40 countries
 Epyllion have committed to increase business with M&S for long term.
An international men's clothing retailer based in Saint-Ouen, France

 It has 1,000 stores in 70 countries (including 500 in France).
H & M Hennes & Mauritz AB (operating as H&M) is a Swedish multinational retail-clothing company,
known for its fast-fashion clothing for men, women, teenagers and children.
 It has 2,629 stores at end of August 2012
 It is the second largest global clothing retailer.
Epyllion has started business with H&M from 2012.
3.4 Merchandising Team
M1 M2
Buyer: C&A (Men & Boys Team ) Buyer: Marks & Spencer
Men Team (Kids/Boys/Men Team)
Business Unit: DEKKO2 Business Unit: ESL
Supplier Code: 77516 Buyer: G-Star
Men Team
1. Angelo Lictrico Business Unit: ESL
2. Canda
3. Clock House Buyer: Celio
4. UWC Men Team
5. XL Business Unit: MDL
Boys Team
Business Unit: EKWL
Supplier Code: 77566
6. Palomino Boys
7.. Here & There Boys
8. Occasional Wear
M3 M4
Buyer: C&A Ladies, Girls & Baby Buyer: H&M
Girls Team Kids/Boys/Men Team
Business Unit: EKWL Business Unit: ESL
Supplier Code: 77566 Business Bank: Eastern Bank
Limited (EBL)
1. Palomino Girls
2. Here & There Girls
3. Disney
Ladies Team
Business Unit: EKWL
4. Yessica
Baby Team
Business Unit: EKWL
5. Baby Boys
6. Baby Girls
3.5 Yearly Capacity:
 8,385,000 kg fabric production
 27,000,000 pieces garments production
 484,327,260 minutes production time
 61,200,000,000 stitched Embroidery
 12,166,000 pieces Garments Printing
3.5.1 Garments Division and their strength on capacity:

Dekko Knitwear Limited 225 sewing work station 5 lines
Mirabella Dresses Limited 223 sewing work station 5 lines
Epyllion Knitwear Limited 955 sewing work station 19 lines
Dazzling Dresses Limited 401 sewing work station 12 lines
Epyllion Style Limited 1,263 sewing work station 49 lines
Total Strength 3,067 sewing work station 90 lines
3.5.2 Textile Division and their strength on capacity:

• Dyeing Capacity : Rated 28,900 kg/day
Including 7% re-process & 0% process loss
Actual Dyeing Capacity: 26,875 kg/day
• Dyeing Achievable Delivery Capacity : 26,875 kg/day
Process Loss12% & Re-process 5%
Actual Delivery Capacity: 22,468 kg/day
• Epyllion Knitex Limited Delivery Capacity 7,414 kg/day
• Epyllion Fabric Limited Delivery Capacity 15,054 kg/day
Capable to deliver: 584,168 kg / Month (on 26 working days)
3.5.3 Available Service on Accessory Unit & their Capacity:

12,166,000 pcs/year
Printing
Value
Addition 61,200 million Stitch/year
Embroider
y
Label 3,693,600 doz/year
Raw
Materials 11,970,000 yards/year
Twill Tape
10,260,000 yards/year
Drawstring
752,400 kg/year
Poly
3,939,840 kg/year
Carton
197,436 doz/year
Duplex
Board 2,006,228 doz/year
1,848,000 pcs/year
Price Ticket
Production re-engineering by
Gumcentral
tape planning through the sophisticated planning tools such as:
• First React
• Effective Production Planning
• Presence of strong Industrial Engineering
3.6 Physical Expansion:

 Expanding 15 new sewing Line of ESL & it will mounting our existing capacity of garments unit.
 Project at KUTUBPUR will make the HUB of Accessories unit.
**************
Session-4: Code of Conduct
4.1 Defination of COC:
• A code of conduct is a set of rules outlining the responsibilities of or proper practices for an
individual or organization.
• "Principles, values, standards, or rules of behavior that guide the decisions, procedures and
systems of an organization.
4.2 Epyllion Code of Conduct:

1. Employees shall conform to and abide by these rules and comply with and obey orders and
direction of his/her superiors under whose supervision or control s/he may be placed.
Compliance with the rules and regulations as entered from time to time is a condition of
employment.
2. No employee shall, directly or indirectly, engage himself in any business, trade or profession or
political activity other than the employment which may interfere with the performances of his
duty as an officer of the company but s/he shall faithfully and diligently perform the duties
entrusted to him.
3. An employee may be required to work in any department/ section/ unit as per decision of the
management without adversely affecting service conditions.
4. All employees are expected to be at their places of work at the specified office time. Attending
late and /or leaving duty place before specified time without proper permission shall be liable to
the deduction of salaries or any other disciplinary measures to have been deemed proper by the
management.
5. An employee shall neither absent him/herself from his/her duties, nor leave the station without
permission from his Department / Section / Unit. The employee shall inform the company as
soon as possible but not later than two days of his absence, through any available means in case
of sudden sickness or accident or any unavoidable reason. S/He must keep the company
informed of his/her latest address and telephone number, if any.
6. Gambling for money or any other purpose, borrowing or lending of money, speculation in stock,
shares etc. and unauthorized Trading are prohibited.
7. Employees are to conduct themselves in a sober and orderly fashion, to devote their whole time
and attention to the discharge of their official duties, to keep secret all confidential information
imparted to them and to surrender on termination/discharge etc. of employment or otherwise
when required, all documents, note books, manuscripts, identity card and the like in their
possession relating to the company's business.
8. No employee shall without prior permission of the company contribute to any press, radio,
television, organization nor shall make public or publish any document paper or information of
the company which may come into his custody or possession.
9. No employee shall sign any business contract or outgoing letter or document nor shall make any
financial commitment on behalf of the company unless he is specifically authorized to do so
through power of attorney or any other legal means in writing.
10. No employee shall paste any bill, notice, write, paint or print any thing on the walls, notice board
or use company's premises to this end.
11. No consideration or perquisite may be offered or collection of money, solicited or accepted by

any executive in the course of his/her duties.
12. No employee can use the name of the company or involve the company in his dealing not
connected with the discharge of his/her duty as an officer/ corporate staff of the company.
13. The use of company's stationery for private purpose is strictly prohibited.
14. All employees are responsible for safekeeping and return in good condition of all the company's
property, which may be in his custody, care or charge. The company shall have the right to
deduct the money value of all such things from the officer's dues and take such action against
the officer, as the company deems proper in the event of officer's failure to account
satisfactorily for such loss or causing damage to official property.
15. No employee shall, without specific and previous written permission of the authorities, remove
any property (including papers) etc. from the company's premises.
16. It is the duty of all employee to read notices pasted or notice circulated on company's official
Notice Boards or e-mail and employees deemed to have knowledge of the contents of all such
notices affecting.
17. No employee shall, during his service or after its termination, disclose to any person any
information relating to the company or its clients or any trade secrets which have come to his
knowledge while in the services of the company except when compelled to do so by a court of
law.
18. All employees should inform the company in writing within 48 hours of any change of his/her
residential address.
19. Smoking is not permitted in the office premises except in the specific place. Chewing of betel
leaf in working premises, spitting in any place other than in wash basins, throwing of waste
material other than in waste bin or in specified areas is prohibited.
20. No employee shall take any photograph of or from the company's premises unless expressly and
in advance is authorized or requested to do so by the management.
21. No employee may introduce visitors except on business and in accordance with the instructions
issued by the management. Relations & personal friends of employees will not normally be
afforded access to company's premises.
22. All employees Shall be maintain dress code as per office order.
23. No Employee shall exercise ZERO TOLERANCE issues i.e: “Physical Assault”, “Theft”, “Monetary
Corruption”, “Verbal Abuse”, “Sexual Harassment”
*********
Session-5: Corporate Etiquette
5.1 Terminology
Corporate Culture
Corporate culture is the beliefs and behaviors that determine how a company's employees and management
interact and handle outside business transactions.
Etiquette
Etiquette is being polite. It is good manners.
Etiquette is a code of conduct, both written and unwritten, for basic behavior that is socially expected from
individuals in a society based on cultural norms. It is ethical and socially acceptable behavior regarding
professional practice or action among the members of a profession in their dealings with each other.
Corporate Etiquette
Corporate Etiquette refers to how an individual should behave while he is at work. Each one needs to maintain
the decorum of the organization.
5.2 Why is Etiquette Important?

 Good manners help us make a positive impression
 Good manners save our time
 Etiquette enables the individuals to earn respect and appreciation in the society.
 Etiquette teaches us the way to talk, walk and most importantly behave in the society
 Etiquette is essential for an everlasting first impression. The way we interact with our superiors, fellow
workers, friends speak a lot about our personality and up- bringing.
 People like to do business when we make them feel comfortable
5.3 Basic Etiquettes in Human Life

Behavior:
 Sober
 Descent
 Exhibit a positive attitude and pleasant appearance
 Use a firm handshake
 Maintain good eye contact
 Appropriate introductions – introduce someone by their title and last name (Ms. Mrs. Mr. Dr. Smith),
unless otherwise specified
 Show common respect and consideration for others
Grooming/ Professional Appearance:

 Hair is trimmed and well styled. Hair is clean and free of dandruff.
 Face is clean-shaven. Have a smile face.
 Nose and ear hairs are trimmed.
 Finger nails are clean or polished.
 Amount of perfume is controlled.
 Teeth are polished. Breath is fresh.
 Glasses fit well and are clean
 Shoes need polishing
 Avoid Wrinkled clothing
 Avoid Button missing or unbuttoned clothes.
 DO NOT make ANY bodily noises that are rude and disgusting
5.4 Professionalism
Professionalism is "the conduct, aims, or qualities that characterize or
mark a profession or a professional person“.
In other word, professionalism is specific style of behavior in the

workplace which indicates following things of an individual:
 Values & Professional roles
 Exhibited in our behavior
 Respect for self and for others
 Know-how
 Mature responsibility
 Problem solving urgency
Where do we start Professionalism?

 Self respect
S: Set Goal
E: Exercise for achieving goal
L: Love yourself
F: Focus on Fitness
R: Rest & Relax
E: Eat Right
S: Smile
P: Positive Attitude
E: Enjoy Life
C: Care for other/Common Respect
T: Tell yourself, you can do
 Accept personal responsibility
 Respect for others  trustworthy  courteous
 Respect the experience of -  competent  dependable
 act with integrity  cooperative
 considerate  Be Committed
 empathetic
5.5 Meeting Etiquettes
Meeting Etiquette refers to codes of behavior an individual ought to follow while attending meetings and
discussions at the workplace:
1. Try to find out what the meeting is all about.
2. Never attend meetings without a notepad and pen.
3. Always keep your cell phone on the silent or vibrator mode. Do not attend phone calls during meetings
unless it is an emergency.
4. Never be late for meetings.
5. Taking chewing gum or battle leaf during meetings is childish and must be avoided.
6. Be a good listener. Allow others to speak first.
7. Sit wherever you find a place. Do not run here and there.
8. Avoid taking your cups of coffee or tea to meeting rooms unless and until advised by superiors.
9. If you do not have any idea on a particular topic listen carefully. Do not pass any rude comments on
others opinion or ideas.
10. Never attend meetings in casuals. Follow a professional dress code.
5.6 E-mail Etiquettes

5.6.1 CREATING A MAIL:
Keep to one meaningful subject to avoid confusion.
5.6.2 Text
 Keep it short & simple (KISS). Summarize long discussions.

 Keep messages brief and to the point.
 Put your most important points in the first paragraph. Then support
them in others.
 Use proper spelling, grammar & punctuation
 Do not write in CAPITALS. ALL CAPITAL LETTERS LOOKS AS IF
YOU'RE SHOUTING.
 Take care with abbreviations
 Try and use gender neutral language
 Stay away from fancy fonts. Use of "RED" font should be avoided as
highlighter.
 Read & check the email before you send it/reply it out
5.6.3 Sending a Mail:
 If you're on the CC line, don't reply.

 Remember that e-mail isn't private. Do not use email to discuss confidential information.
 Send group e-mail only when it's useful to every recipient.
 Don't forget the attachments. Do not attach unnecessary files
 Be informal, not sloppy.
 Make Links clickable
5.6.4 USE TO/CC/BCC:
 We should only use “To” for the people whose we are directly addressing.
 We should use “CC” for the people whose we are indirectly addressing.
 When we use the “BCC” field in the other recipients of the e-mail cannot see everyone e-mail has been sent
to.
5.6.5 ADDRESSING:
 Make sure your e-mail includes a courteous greeting and closing.

 Address your contact with the appropriate level of formality and make sure you spelled their name correctly.
 Common addressing in e-mail or official letter is " Dear sir".
 Senior (by designation) may address or call his junior (by designation) or subordinates by name.
 Junior (by designation) shall address the senior by "Dear Sir". Colleagues of same hierarchy may address by
Mr. (name) surely with correct spelling. But preferable “Dear Sir”.
5.6.6 E-MAIL RESPONSES:
 Check your e-mail regularly and respond as soon as possible.

 If it is just acknowledgement, that lets the sender know you’ve received their message e.g “Received with
thanks” or “Noted”.
 If you receive an e-mail which makes you angry, don’t reply immediately. Take some time then re-read the e-
mail. You may misinterpret the sender’s meaning.
 If you cannot respond to an email promptly, at the very least email back confirming your receipt and when
the sender can expect your response.
 When there is a misunderstanding by email, don't hesitate to pick phone to work things out.
5.7 Dining Etiquettes

Dining Etiquette is table manners play an important part in making a favorable impression.
 Wait until everyone is seated before eating.

 When dining with others, everyone should start and finish at the same time. If you are a fast eater try to
pace yourself. You could make the others feel uncomfortable if you finish before they do.
 When you are finished eating do not push your plate away from you.
 Take small bites, keep your mouth closed and finish chewing before continuing your conversation.
 Try not to quickly your food, it isn't very attractive.
 Do not blow on food that is hot. Wait until it cools or eat from the side of the bowl, when having soup.
When You are Host
 Be on time/ arrive 5 minutes early to greet your guest

 When inviting the person, give the guest a choice of dates, a choice of restaurants, a choice of time.
 Ensure reservations have been made.

 Be appropriate knives, spoons etc. Do not make chewing/slurping sounds. Do not load on your plate.
 Food dishes are to your left and drink containers to your right.
5.8 Dress Etiquettes
Dress Code
Shirt: Long/ short sleeve shirts & sports shirts with collar are acceptable but in house products of any kind
whether development sample or bulk production are not acceptable.
Trouser: Long normal/ jeans are acceptable
Shoe/ Footwear's: Shoe/boot/ sneakers are acceptable. (Open toes not acceptable)
Socks: Not wearing socks is inappropriate.
Accessories and Jewelry: Tasteful, professional ties, scarves, belts, and light jewelry are acceptable.
Makeup & Perfume: Professional appearance is encouraged and

excessive make-up are not desirable in our workplace.
Head covers: Are not appropriate in the office. Head Covers that are
required for religious purposes or to honor cultural tradition are allowed
Panjabi & Pajama: Are not appropriate in office. But from religious belief
one can wear this regularly.
Clothing should be pressed and never wrinkled. Torn and dirty clothing is
unacceptable. Shirts should be tucked in always.
Any clothing that has words, terms, or pictures that may be offensive to
other employees is unacceptable. Clothing of any fashion that has the
 Whoever gets to the door first opens it Epyllion logo is acceptable.
5.9IfDoors & Lift

someone Use Etiquettes
is carrying something, you can assist to opening the door
5.9.1 Doors
Never Usethe
allow Etiquettes:
door to knock in one’s face
 If a person holds the door for you say “Thank you”
 While moving through revolving doors - get synchronized through

courteous cooperation.
 Don’t stop abruptly or change speed suddenly

5.9.2 Lift Use Etiquettes
 In case of lift use make a queue
 Always keep the female first (it is a simple courtesy)

 First get down and get-inside the lift
 Don’t stand directly to lift door
5.10 Hand Shake Etiquettes

The Proper Handshake
• Firm, but not bone-crushing
• Lasts about 3 seconds
• Is released after the shake, even if the introduction continues
• Includes good eye contact with the other person
5.11 Business Card Etiquettes
 Should be ready available

 Card should be in good shape
 Be selective about distributing cards (but not while in a group)
 Appropriate time - at the start or at the finish - not during a meal.
 Don’t ask for anybody for his card directly
5.12Telephone Etiquettes
5.12.1 On receiving a call:
 Say “Hello” - Greet “ Good Morning/Good Afternoon.”
 Use appropriate tone of voice
 Maintain a positive attitude
 Remove slang terms and use good listening skills
 Take complete phone messages (name, date, time, reason for calling, where they can be
reached)
 Cell phone – TURN IT OFF
5.12.2 Pre paration for a phone call:

 Have notes at hand
 As you’re making a call, identify yourself first, then ask to speak to the
person you’re trying to reach.
 Speak slowly and distinctly
 Don’t shout or raise your voice
 Don’t chew on anything
 Do not sneeze or cough into the receiver
 Apologize if you have dialed a wrong number
 Pay attention to your language
5.12.3 On ending a call:

 At the end do no disconnect unless the caller disconnects
 Remember, you did not start this call, you cannot disconnect it
 Check your message during the end call
 Give your thanks to caller
5.13 Toilet Etiquettes

 Drop the Side Cover/ Rim before sitting;
 Make sure the Sit cover and Rim cover is up and put away;
 If you need to clean before sitting please do so using no
more than two pieces of tissues;
 Keep your Machine on target to avoid accidental spillage
outside the commode;
 Don’t use too much tissue-it will block the toilet and cause
major problem;
 Throw tissues inside the commode and flush;
 Always wait until the flush cycle is over and check back. Use
flush again if necessary. In case of jam please inform
housekeeping immediately
 Must wipe the seat clean and dry for the next use;
 Must wash and dry your hands after using toilet;
• If you would be happy for one hour, take a nap.

• If you would be happy for a day, go fishing.
• If you would be happy for a month, get married.
• If you would be happy for a year, inherit a fortune.
• If you would be happy for life, love your work.
-Chinese proverb
*************
Session-6: Basic Compliance & CSR

6.1 Why Epyllion Group practice CSR:
Epyllion Group, a global corporation stands to be a good neighbor. Epyllion Group believes CSR as
interdependence between society and business where a business needs a healthy environment and
workforce for its growth. Our business seeks and creates the optimal value in all its relationships. Our
vision of successful business is beyond the products and profits but to its positive impacts on
community around.
The foundation of the group is based on ethical trading and welfare of the society. To implement this
Epyllion Foundation is formed as a trust. The trust has been formed to look after the welfare of society
and its people in the form of social business, donations, charity, school, clinic, orphanage, etc. The
foundation firmly believes that setting-up new industries and creating employment opportunities is the
best form of serving the society.
6.2 CSR Strategy:

A. A value based performance culture.
B. Committed towards health, safety and environmental protection.
C. Stringent ethical requirement and code of conduct which promote personal integrity.
D. Respect for human rights, labor rights and decent work.
6.3 CSR Route to Root of Sustainability:
Compliance is the way of business. We planned to adopt best working environment for our employees.
Our aim not only to attract buyers rather operate business with recognition to have competitive
advantages.
6.4 Different Activities of CSR:

6.4.1 Social Service on Wheel, January 2012
Slogan: ÔÔ‡mevi Mvox, Avm‡Q evwo”

Venue: “Basundia” 20 km away from Jessore city
Activities:
• Internet Services
• Information Services through GramWeb
• Healthcare Services using e-Health System
• Agriculture Service
• Sports & Quiz
• Presentation on Social business by students of Kyushu University Japan
Partner:
6.4.2 Keen Hand for Educational Assistance, January 2012:

Slogan: Read Lead Succeed
Scope :
• KHEA-1: 50% seat shall remain open for all including workers based on merit named as
(Scholarship Program)
• KHEA-2: 50% seat shall be solely allocated for workers/ their children’s basing on merit and
economical condition named as (Stipend program)
Scholarship amount :
PSC: 8000; GSC/JDC: 8000; S.S.C or Equivalent: 10000; H.S.C level: 12000
Total Students:
1st year: 80; 2nd year: 160; 3rd year: 200; 4th year and onwards: 220
6.4.3 Register participants of United Nations Global Compact February 2012
The ten principals on:

Human Rights
Labor
Environment
Anti-Corruption
As Participants we can use the "We
Support the Global Compact" logo
as a way to further show
commitment and raise awareness
of the initiative, for example on
corporate websites and pertinent
printed materials.
Information on Web: http://www.unglobalcompact.org/
6.4.4 Observed No Tobacco Day May 2012:

31st May was World No Tobacco Day, Corporate Office and different business unit of Epyllion
Group observed the day
6.4.5 World Environment Day June 2012:

5th June was World Environment Day, Corporate Office and different business unit of Epyllion
Group observed the day
6.4.6 Environment Olympiad June 2012:

Carrying the theme 'protection of the environment is the protection for all', the country's very
first Environment Olympiad has held on June 30 in the capital to create awareness among the
people.
Bangladesh Paribesh Andolon (Bapa) and North South University are jointly organized the
Olympiad. Epyllion Group sponsored the program
6.4.7 Health Check up Program July 2012:

Slogan: “Be More Fit, Be More Inspired, Be More Cheerful, Be More Competent, Be More
Aware”.
Venue: Corporate Office
Number of person who received General Health Check up: 345
Partner: Grameen Communication Bangladesh;
Medical Information Centre, Kyushu University
6.4.8 Beside the Flood affected people August 2012:

Epyllion Group has distributed BDT 10,20,000 among the 250 flood affected family and 20
students at Kauar Khop & fatekhar-kuul union of Ramu at Cox’s bazaar district.
Epyllion Foundation and all the member of Epyllion Group contributed in this fund.
CSR team of Epyllion group has conducted a survey in Ramu upazila of Cox’s bazaar and
identified most affected family in the upazila. Epyllion group provided BDT 4000/= to 250 family
each and BDT 2000/= to 20 student.
6.4.9 Modernization of Nabi gonj Eid Gha in Narayan gong. August 2012:
In august 2012 Epyllion Foundation modernize the Nabiganj Eid Gha in Narayangonj.
6.4.10 Start the Establish of Mosque in Sailat, Gazipur September 2012 :

Epyllion Foundation start to establish a Mosque in Sailat, Gazipur
6.4.11 Launching program of KHEA - November, 2012 :

On November 29, 2012 KHEA was launched at Corporate Café. Mrs. Noorjahan Begum,
Chairperson of Epyllion Group and Trustee of Epyllion Foundation chaired the program.
Total 47 (29 under KHEA – 1 and 18 under KHEA – 2) children of our employees got this financial
assistance for their further education.
6.4.12 International Day for the persons with disabilities, December, 2012:
Last 3rd December, 2012 Epyllion Group observed the International Day for the persons with
disabilities with assistance of CRP. By this, we tried to stand beside the most unprivileged part of
the society, the disable person.
6.2.13 International Anti-Corruption Day- December, 2012:

9th December 2012 was the International Anti-Corruption Day.
This UN recognized day was observed by the corporate office of
Epyllion Group as a part of our commitment towards the 10
Principles of UNGC.
6.2.14 International Human Rights Day- December, 2012:

10th December was the International Human Rights Day. This time theme was “My Voice
Counts”. This day was observed in every business units of Epyllion Group.
At corporate office we observed this day with a open “Human Rights Comment Board” which
reflects inner voice of the employees.
6.2.15 Distribution of blankets to the winter affected people of Faridpur and Nilphamari District-
December, 2012:
6.2.16 Epyllion Group has distributed 1600 blankets among the unprivileged persons of Faridpur and
Nilphamari District.
6.2.17 On 24th December, 600 blankets were distributed at Makcham Union or Modhukhali Upajilla at
Faridpur.
6.2.18 On 27th December total 1000 blankets were distributed at Dimla Union in Nilphamari District.
6.4.19 Health Camp in Gazipur, December 2012:

Date: 27th December, 2012
Venue: Epyllion Jeans Ltd. Gazipur
Slogan: Òmy¯^v¯’¨ wbwðZ n‡j Drcv`‡b mydj wg‡jÓ
Number of person covered: 2856 (Male: 60% and Female: 40%)
Partner: PSTC and Action Aid
6.4.20 Knowledge share through Daily Newspaper,

January 2013:
Epyllion Foundation initiated knowledge share
progression through Daily Newspaper at Hshem
Bari Jame Mosque in Nabiganj, Narayanganj.
Under this initiative, Daily Newspapers are posting
on wall of the mosque to meet the reading purpose
of the community.
6.4.21 Acknowledgement of Communication on Progress report to UNGC, February 2013:

 On February 14, 2013 Epyllion Group
uploaded its first Communication on
Progress Report to UN Global Compact’s
web site (www.unglobalcompact.org).
 In context of readymade garments sector;
Epyllion Group is the second to submit
this report.
Web link of this report: http://www.unglobalcompact.org/COPs/detail/20911

6.4.22 Epyllion Group signed an agreement to make ESL extension as LEED (Gold) certified building,
February 2013:
 Epyllion Style Limited is going to extend its
capacity with the LEED (Leadership in Energy and
Environmental Design) Gold certified new
building.
 A deed of agreement has been signed on 23 rd
February, 2013 with the Environ Sustainability
Globe (Pvt.) Ltd. a Sri Lanka based Sustainable
Design Consultancy firm to achieve the LEED
(Gold) certification.
 This extension unit is expected to be completed
by December 2013
6.4.23 CRP’s Annual Sponsored Walk, February & March 2013:

Epyllion Foundation has participated CRP’s Annual Sponsored Walk 2013 on 8th February and
2nd March 2013 and provided exclusive polo shirt printed with the occasion’s slogan and logo.
6.4.24 Distribution of certificate of honour of KHEA 2013, March 2013:

 Epyllion Foundation distributed the certificates of KHEA 2013 on March 09, 2013.
 This year total 98 meritorious students from PSC, JSC/JDC, SSC and HSC level of education
achieved this scholarship and stipend under KHEA. 11 of them are the employees of
Epyllion Group.
 This year 68 students are enlisted newly for the KHEA and 30 from previous session
acquired scholarship and stipend for the 2nd time.
6.4.25 Year long Health Check-up program with Grameen Communication Center- March, 2013:
 We have successfully completed the year long Health Check-up program partnered with
Grameen Communications.
 In total, 5472 persons from all of our business units received health check-up services in
first phase.
 In second phase, 819 employees were rechecked to judge their health improvements.
6.4.26 Epyllion Foundation extended its hand to Kadam Rosul Shishubagh, March 2013:
Epyllion Foundation contributed 1.9 million BDT to strengthen and extend the capacity of
“Kadam Rosul Shishubagh” and actively participated in the renovation activities.
6.4.27 Observance of World Health Day, April 2013:

o 7th April 2013 was the International
Health Day. This day was observed by an
open seminar with the theme, “High
Blood Pressure – Control yours one”.
o Dr. Gloma Rahman Mallik, Senior
Medical Officer, Epyllion Group attended
this seminar as key speaker.
6.4.28 Extended hand of Epyllion Group towards the affected of Savar Tragedy, April 2013:
 24th April, 2013 came out with a tragic incident to our country, Rana Plaza, a nine storied
building collapsed all of a sudden and left many affected person died, injured and trapped
alive.
 Epyllion Group immediately addressed the needs and took action. A set of staff visited the
place and distributed 4000 bottles of drinking water with 2000 packets of dried foods.
 They have also handed over sufficient quantity of breathing oxygen cylinder, oxygen mask,
drill machine, protective glass, hand gloves, torch lights, surgical mask etc to the rescue
team.
 Financial aids were also handed over to CRP for the rehabilitation of the victims
6.4.29 Epyllion Group contributed to BGMEA for the assistance of victims of Savar Tragedy, April
2013:
 Epyllion Group contributed 1 million BDT on 30 th April 2013 to BGMEA as an aid for the
victims of Savar tragedy.
 10 workers from Epyllion Knitwears Limited represented Epyllion Group on the
contribution program and shared their hearted feelings for the victims.
6.4.30 Epyllion Group Football Development Program, May 2013 :

Epyllion Group as a sports devoted company is providing title sponsorship to the Narayanganj
District Football Association for next three years worth 7.5 million VDT for the development of
football environment of Narayanganj District in professional and contemporary manner. For
smooth and sustainable conduction, Epyllion Group arranged co sponsors for this program.
On 13th May 2013, Epyllion Group signed the sponsorship agreement with Narayanganj DFA
through a press conference in presence of co-sponsors, renowned ex national team footballers,
BAFUFE officials and journalists from both print and electronic media.
6.4.31 Quarterly Magazine “Amader Kotha”
6.4.32 Into the future:

a) We strongly believe that it is our responsibility to maintain an equitable balance between the
resources we use and the resources we put back in. Epyllion is in the process of building “Green
Factory “ which will undoubtedly receive a stamp of approval from our customers and vendors
for conforming and exceeding environmental and ethical standards.
b) SA 8000.
c) ISO 9001-2008.
d) ISO 14001:2004
e) TGI ( Think Green Initiative)
f) M&S Eco Factory Certification
-END-

Module of Employee Induction Program

Uploaded by

Document Information

Copyright

Available Formats

Share this document

Share or Embed Document

Sharing Options

Did you find this document useful?

Is this content inappropriate?

Copyright:

Available Formats

Module of Employee Induction Program

Uploaded by

Copyright:

Available Formats

Epyllion Group Training Module of Induction Program Page 1 of 40

Module of Employee Induction Program

Prepared By: Training & Development Wing, Corporate Office

Roadmap of Employee Induction Program

Topic t Induction Program

Contents & Sesson Plan of Presentation

Session-1: Company History, Development, Management & Value, Social

• Wages & Salaries - Pays about US$ 1200 million /year

1.2 Background of Epyllion Group:

1.3 Sister Concerns of Garments Division and their strength on capacity:

Mirabella Dresses Limited Mirpur, Section-7, Dhaka 5 Line

1.6 Corporate Social Responsibility:

2. Safety and health precautions are fully looked into.

1.7 Why to Choose Epyllion Group:

1.8 Core Strength:

1.10 Corporate Office & Factories:

1.11 Certification & Award:

1.12 Our Partners:

Netherland, Switzerland, Mexico, Germany, Austria,

France France, Hongkong, India.

Netherland Australia, Canada, Hongkong, Japan, Netherland.

Sweden, Poland, China, Mexico, Japan, Switzerland,

Hongkong, Netherland, South Korea, Turkey, Great

Australia, Switzerland, Belgium, Poland, Croatia,

Session-2: Terms of Employment & Performance Management

2.7 Salary & Bonus:

2.9 Performance Appraisal:

Session-3: Business process

3.1 Business Cycle & Methodology:

3.3 Buying Partner:

 Stores are located on 20 European countries

Marks and Spencer is a British retailer –

An international men's clothing retailer based in Saint-Ouen, France

3.4 Merchandising Team

3.5.1 Garments Division and their strength on capacity:

3.5.2 Textile Division and their strength on capacity:

3.5.3 Available Service on Accessory Unit & their Capacity:

3.6 Physical Expansion:

4.2 Epyllion Code of Conduct:

11. No consideration or perquisite may be offered or collection of money, solicited or accepted by

Session-5: Corporate Etiquette

5.2 Why is Etiquette Important?

 Good manners save our time

 People like to do business when we make them feel comfortable

5.3 Basic Etiquettes in Human Life

Grooming/ Professional Appearance:

In other word, professionalism is specific style of behavior in the

 Values & Professional roles

 Exhibited in our behavior

 Respect for self and for others

Where do we start Professionalism?

5.6 E-mail Etiquettes

 Keep it short & simple (KISS). Summarize long discussions.

5.6.3 Sending a Mail:

 If you're on the CC line, don't reply.

 Make sure your e-mail includes a courteous greeting and closing.

 Check your e-mail regularly and respond as soon as possible.

5.7 Dining Etiquettes

 Wait until everyone is seated before eating.

 Be on time/ arrive 5 minutes early to greet your guest

 Ensure reservations have been made.

5.8 Dress Etiquettes

Trouser: Long normal/ jeans are acceptable

Socks: Not wearing socks is inappropriate.