How to Resolve Color Alignment Issues on the 2150cn / 3110cn / 3115cn / 3130cn / 5100cn / 5110cn / 5130cdn Dell Laser

Printers

You may experience a Print Quality Issue where one or more colors on the printed document appear to be mis-aligned (colors
displayed outside the lines or colors overlap).

This is often caused by the registration being slightly offline and can be resolved by re-aligning the Vertical Registration.

To align the Vertical Registration, please try the following steps:

1. Enter Customer Mode.

o Hold the Up and Down Arrow Buttons and Power the Printer on.
o When Diagnosing... is displayed on the LCD Panel, release the Up and Down Arrow Buttons.
2. Select Printer Diag. (Only necessary if you are using a Multi Function Printer.)
3. Press the Down or Up Arrow until Test Print is displayed and press Select (Tick) Button.
4. Press the Down or Up Arrow until Parameter is displayed and press Select (Tick) Button.
5. Press Select on 'Slow Scan K to P'.
6. The registration is given a numerical value. Increasing or decreasing the value will move the image vertically up or
down.
o Reducing the Value shifts the image up and Increasing the value shifts the image down.

Slow scan image.

7. This fix involves trial by error, please try changing the alignment and then checking with a test page to verify that it is
having the desired effect.
8. If you have tried changing the alignment and it has not resolved the issue please contact Dell Technical Support.

If these steps do not correct the problem, please contact Dell Technical Support.