Acknowledgement

I am grateful to God almighty, for enabling me to fulfill this piece of work. I would like
to express my gratitude to all those who gave me the possibility to complete this thesis. I
want to thank the G. L. Bajaj Institute of Management and Research Greater Noida,
Knowledge Park III for giving me permission to commence this thesis.

I am deeply indebted to my supervisor Mrs. Vandana Gaur, from the Masters in business
Administration Department of G. L. Bajaj Institute of Management and Research whose
help, stimulating suggestions and encouragement helped me in all the time of research for
and writing of this thesis. I want to thank him for all their help, support, interest and
valuable hints.