Major Functions Present?

(Y/N) Comments/Recommendations

Give advice Yes As mentioned in case study that the

atmosphere was collaborative and
Eton has maintained a open door
communication by giving proper
advice to them as well taking their
ideas into consideration. Eaton fairly
perform this function because not
only did he described to the
employees what needs to be done
but also how to done.
Provide guidance Yes Eton also provides all kind of the
guidance to their employees, as
mentioned that he has the open
communication with the employees.
Therefore it is easy for him to guide
them and listen to them. Performing
this function will help him to create
the strong relations with the
employees.
Provide support Yes Robert provides full support to his
employees, this support help the
employees to build their confidence.
This make them work with more
passion and enthusiasm. Because
they have the full support of their
leader.
Give Confidence

Promote greater
competence

Key Behaviors Present? (Y/N) Comments/Recommendations

Establish development
objectives

He communicated effectively with

Communicate his team and employees. Moreover,
effectively Yes He always took advice of his
colleague, Bob Lutz. He listens to
everyone in the organization
 including executives, suppliers, and
assembly line workers to determine
how to help the company succeed.
He always make efforts to encourage
Motivate employees Yes his employees to talk to one another.
Moreover He also empowers His
employees including executives, to
participate in the process of building
a new vehicle.
He didn’t focus on the documenting
Document performance No the employees performance. He only
focused on building communication
among employees and teams.
According to my point of view, the
coach must keep the record of
employee performance by keeping
in mind the needs of the
improvement of the organization.
Yes, Bob Eaton provide proper
Give feedback Yes feedback to his employees about
their performance and this creates an
sense of enthusiasm for work, a
sense of mission, enhance
engagement and is a tool for career
development
Bob Eaton in candid or casual
Diagnose performance No manner communicate with his
problems employees regarding their ideas, but
the case did not mention whether or
not he formally sat down with
employees to discuss shortcomings
that he observed in performance.
Yes, Bob Eaton provided
Develop employees Yes opportunity of development to his
employees by focusing their
attention not only to business goals
but encouraging them that they have
to go outside of the box. Employee
development activities increases
employee satisfaction level, decrease
turnover and establish the culture of
knowledge sharing.