Sn

Question Question Type Option 1

1 ________________ is a component of 2 Fingerprinting
the reconnaissance stage that is used
to gather possible information for a
target computer system or network.

2
In a business letter, which of the
following is the BEST salutation when
you are not sure who will be reading the To Whom It May
letter? Concern:
3 Your contact information is an optional
part of the signature in a business
letter? 1
4 What font and font size should be used Times New Roman, 12
in a business letter? point
5 What section of an email comes after
the body? Header
6 What is the inside address in a
business letter? The receiver's address
7 In business writing, which item DOES
NOT drive tone? Paragraph length
8 In business, which of the following
tones should be part of every written
communications? Vague
9
In business writing, which statement The attitude shown
best describes "tone?" towards theaudience
10
What phase of the writing process
should someone review your material? Revising
11
What is the least amount of information A closing, your name
that should be included in a signature and contact
for a business email? information
12
What phase of the writing process
would you answer the three basic
questions concerning audience,
purpose and tone? Drafting
13
Which of the following is NOT one of
the three basic questions you should
answer before writing any business
communication? Who is the audience?
14
Which of the following is the BEST or
MOST important tip for writing a good Use multiple
e-mail body? paragraphs
15 What is a salutation? A closing
16 Where should you put a call to action in In the Body's
a business letter? Conclusion
17 What phase of the writing process do
you create a rough copy of the
material? Prewriting
18 In a business email, it is OK to leave
the Subject Line in the header blank. Yes
19 ______are impressions gathered from
observing a person, place or object. facts
20
__________ is the paragraph which
explains the main topic or argument
and presents the importance of the
topic or argument. concluding paragraph
21 ______ is the type of written written
communication used in the workplace. communication
22 ________ is the serial arrangement in
which things follow a logical order or a
recurrent pattern. sequentially
23
_______ is the paragraph which
explains the evidence for the main
argument or provide more detail about introductory
the topic. paragraph
24
____ is the inscription of information. brainstorming
25 _____ is the paragraph which
summarizes the information given in the
preceding paragraphs. concluding paragraph
26 ______ are visual representations of
ideas. editor's marks
27
________ is the arrangement of events
or things from the most important or
significant to the least important or
significant. concluding paragraph
28 ___ are details based on research or introductory
investigation. paragraph
29
______ is a group of people watching
or listening to a performance or reading
a published work.
genre
30 _____ is a statement which lays out the
organization of a writing project. graphic organizer
31

the sender is asking a

“RU SURE 2 W8 4 ME 2NITE? LMK waiter to serve a
PLS, MY TM ARRVL TBC” means: special drink.
32 In an e-mail, “cc” means: cortesy copy
33
Communication by texting is quick and informal
34
”Texting” means writing a test
35
sums up the content
of a written
The subject line communication
36
What’s suggested NOT to do, in the to check if our
business e-mail netiquette? message arrived
37

What’s suggested to do, in the business Not to respond

e-mail netiquette? promptly
38

Writing a communication in capital suggested to make the

letters is message clear
39
how many people are
The final line of a business letter says: corresponding
40

In the body of an e-mail we find the regards

41 The content of the communication is
called: a message.
42
To convert a message into groups of
words, symbols, gestures, or sounds
that present ideas or concepts is called: encoding.
43 Which of the following is not a medium
of transmission? memos.
44 Which of the following is an example of
non verbal communication media? time.
45
Any communication that conveys a
message consisting of words is called: verbal communication
46 A certain look or glance is an example
of: verbal communication
47 Manuals and policy statements are upward
referred to as: communication.
48 Suggestions for improvements from an
employee in the accounting department
is an example of: the grapevine
49
An informal and unstructured
communication channel that cuts
across formal channels of upward
communication is called: communication
50
______________ is the process by
which the receiver interprets the
symbols used by the source of the
message by converting them into
concepts and ideas. decoding
 Correct
Option 2 Option 3 Option 4 Answer Difficulty
3D printing Footprinting Data printing 3 50

50

Ladies and
Gentlemen: Dear Organization: 1
50

0 2
Courier New, 10 50
Arial, 14 point point Century Gothic, 16 point 1
50
Signature Salutation Attachments 2
50
The return address 1
50
Sentence structure Font style Word choice 1
50

Sarcastic Polite Funny 3

50
The visual look and The length of the The information given to
feel of document document the audience 1
50

Prewriting Editing Drafting 1

50
A closing and your Your name and
name contact information 2
50

Revising Prewriting Editing 3

50

What font should be What is the What tone should be

used? purpose? used? 2
50
Restate the main
purpose in the Focus on a several Keep the email message
closing sentence. important topics short 4
A declaration A greeting An announcement 3 50
 50
In the Body's
Introduction In the Closing In the Salutation 1
50

Revising Drafting Editing 3

50
No Maybe 2
50
thesis statement priority sequence personal observations 4
50

introductory
paragraph support paragraph priority sequence 2
50
adverb clause professional writing support paragraph 3
50
personal
priority sequence observations facts 1
50

concluding
support paragraph paragraph priority sequence 2
50
argumentative written
essays communication thesis statement 3
50
introductory
priority sequence paragraph support paragraph 1
50
argumentative
essays brainstorming graphic organizer 4
50

priority sequence support paragraph introductory paragraph 2

50
concluding personal
paragraph observations facts 4
50

Brainstorming Audience thesis statement 3

50
introductory
thesis statement paragraph personal observations 2
50

the sender wants

the sender is asking to know how many the sender is waiting for
to be waited, even if people will come to a confirm to the
he/she doesn’t know the event in the invitation to a big event
when he/she arrives. night. in the night. 2
create copy copia carbone courtesy copy 4 50
50
useless, most of the
always free time traditional and formal 1
50
sending a short
message making a texture writing a text 2
50
is the content of an is the name of the is the name of the
e-mail sender receiver 1
50
to write our e-mail
address in any file to send useless to write in a correct
attached messages grammar 3
50

to be very informal,
so that a new
customer can feel to attach files to include proper
welcome always salutations 4
50

considered to be the right way to write an

always useful rude e-mail 3
50
goodbye, formally or
informally but how many attaches how many enclosures
businesslike are with the letter are with the letter 4
50
the reason for the opening
writing the e-mail salutation the subject of the e-mail 2
50
noise. media richness. jargon. 1
50

feedback. noise. media richness. 1

50
none of the above.
policy statements. discussions. 4
50
space. A & B. bulletin board. 3
50
written non verbal
oral communication. communication communication. 1
50
written non verbal
oral communication. communication communication. 4
50
horizontal downward
communication. communication none of the above. 3
50
downward horizontal
communication. communication upward communication. 4
 50

horizontal downward
communication. communication the grapevine. 4
50

listing encoding. none of the above. 1

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