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18/02/2021 Harvard Business Writing in Business Exam Flashcards | Quizlet

Harvard Business Writing in Business Exam


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Business Audience Analysis Questions Writing Process Attention To Detail

Terms in this set (40)


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18/02/2021 Harvard Business Writing in Business Exam Flashcards | Quizlet

Which two are benefits I and V


of understanding your
writing process?
I. Improves the reliability
of your writing process
II. Allows you to write a
message faster
III. Makes you slow down
and think
IV. Increases your
attention to detail
V. Increases your writing
efficiency

Editing and Correcting is True


one of the four parts or
stages of the writing
process.

Revising is one of the True


four parts or stages of
the writing process.

Which two are ways of II and III


generating ideas for a
written message.
I. Taking notes
II. Asking questions
III. Making an outline
IV. Asking an expert what
you should write
V. Reading a book about
writing

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Select the phrase that but isn't necessarily ready for the
best completes this audience.
sentence:
The goal of drafting is to
write a first draft that
expresses your thinking,

The goal of the editing True


part of the writing
process is to make the
sentences easy to read.

Which of these items is Assertive


not a quality of good
business writing?

Direct writing means True


writing that tells the
audience what the writer
thinks.

Which practice is most Using logical sentence structure


important to clear
writing?

Because reading is True


linear, writing needs a
linear structure.

Select the phrase that Find the action.


best completes this
sentence:

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18/02/2021 Harvard Business Writing in Business Exam Flashcards | Quizlet

The first step of Writing


for Action Style is...

Using the passive voice False


in business writing is
never justified.

Select the best definition Tone is the writer's attitude toward the
of tone in writing. audience and the subject as conveyed
through a message.

Select the word that best Cautious


describes the tone of this
sentence:
We have enjoyed many
successes over the last
few quarters;
nevertheless, we must
remember that success is
never guaranteed and
can evaporate quickly.

The following topic True


implies an informative
purpose:
The terms of a
company's tuition
support for employees
doing academic work
related to their jobs.

The following topic False


implies an informative
purpose:
The advantages of doing

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job-related academic
work

Which one of the The identity of the audience


following items is not Any barriers to communication
useful for analyzing the The audience's knowledge of the topic
audience of an The audience's attitude toward the topic
informative The communicator's attitude toward the
communication? audience
The communicator's previous experience
with the topic

Narrative can be an True


effective organizer of
informative
communication.

Order of importance can True


be an effective organizer
of informative
communication.

The opening of an Connecting the information to the


informative audience's existing knowledge
communication has three
functions. Two of them
are telling the audience
the information that will
be delivered and why
they need to know it.
What is the third?

Select the word that best Act


completes this sentence:
The purpose of
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persuasive writing is to
motivate an audience to
think, feel, or _______ in the
way the communicator
intends.

In business, persuasion False


typically involves one or
two communications.

You can use the same True


audience analysis
questions for informative
and persuasive writing.

Reason is a resource for True


creating persuasion.

Character is a resource True


for creating persuasion.

Emotions are too False


unpredictable to use for
persuading a business
audience.

Which one of the All are frequently used (Emotion,


following items is seldom Character, Argument, Qualitative
used for persuading evidence)
business audiences?

Writers in business have True

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to be prepared to
receive unanticipated
information and adapt
their persuasion
messages as necessary.

Select the word that best Thought


completes this sentence:
Action plans are critical
to organizations because
they translate _________ into
action.

What is the objective of Capitalize on positives, eliminate or


an action plan based on reduce negatives
a diagnosis? Distribute information
Assign responsibility
Fix a problem

Which one of the Argument


following is not an
essential element of an
action plan?

The goals of an action True


plan summarize the
major outcomes of the
plan.

It is usually not False


necessary to divide an
action plan into short-
term and long-term
steps.

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The term "digital True


disinhibition" means the
tendency of people
using digital media to say
things they would never
say if the recipient were
physically present.

Which of the following is Don't be concerned about spelling or


not one of the six steps punctuation.
stated in "The Guidelines
for Writing Successful
Emails"?

Recipients of ultra-short False


form messages such as
texts don't care about
sentence construction,
punctuation, or spelling.

Ultra short form False


communication cannot
be used for persuasion.

The author of a long True


business document like a
report has to put limits
on the amount of detail.

Which correctly states Comprehensive coverage of a topic versus


the tradeoff of long audience reluctance to read
business documents?

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Which one of the Interesting facts even if not closely related


following is not a means to the topic
of engaging the readers
of a long document?

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