Servicio Nacional de Aprendizaje SENA Regional – Sucre

FORMACION: Técnico en Asesoría Comercial

Ficha 2026250
Taller de inglés # 8
Instructor: Mario Arbeláez Olarte
Aprendiz: DARIEN PALENCIA

OBJETIVO: Conocer y manejar el vocabulario de ventas.

ACTIVITY 1: En el taller 7 estudiaste un vocabulario del texto sobre los procesos en ventas.
Ahora vas a elegir 10 y las vas a leer bien en un audio y enviarlo al instructor.
Preparation
Presentation
Business
Approach
Potential client
Closing
Salespeople
Handling objections
Outline
Stage

ACTIVITY 2: Elija uno de los procesos de ventas visto en el taller 7. Lea el texto del proceso
elegido en un audio y envíelo a su instructor.
4. Presentation
In the presentation phase, you actively demonstrate how your product or service meets
the needs of your potencial customer. The word presentation implies using powerpoint
and giving a salesy spiel, but it doesn't always have to be that way you should actively
listen to your customer's needs and the act and react accordingly.

ACTIVITY 3: Elija 10 frases que considere importante en el mundo de ventas y haga un

audio con esas 10 frases y se las envía al instructor
Exclusive offer
Best - sellers
Because you' re worth it
Best offer
But one get one free
Once un a Lifetime
Special offers
Slashing prices
Sale of the century
Warehouse sale

ACTIVITY 4: HAGA 10 PREGUNTAS BASICAS QUE DEBE RESPONDER SOBRE UN PRODUCTO

QUE ESTA VENDIENDO.

What products do you sell?

I sell hair products
Are the products reliable?
Of course, they are reliable and of the highest quality

What brand is it?

It is from the konzil brand one of the best for hair care

Do you have more presentations?

Yes, I have several, I have konzil for damaged hair, for curly hair, dry hair, straight hair and
normal hair

What are it's benefits?

Help hydrate your hair, keeping it soft, silky and with a pleasant scent

What guarantee does the product have?

One year warranty

Who makes it?

Is manufactured by the Schwarzkopf company

Do you accept returns?

Once the product is opened and used, no returns are accepted, otherwise yes

Is your packaging safe?

Yes, it is made of resistant plastic

Do you have home delivery?

Yes, you can contact us and we will take your order
ACTIVITY 5: Escriba 10 preguntas que posiblemente le puede hacer un comprador acerca
de un producto que va a comprar. Además de las preguntas en ingles dele respuesta a las
preguntas igualmente en ingles.

What material are the shoes made of?

Made of leather, suede and synthetic material.

Which of the two do I choose?

With which you feel comfortable and safe

Can you reach me those?

Of course

What is it’s price?

They are price at one hundred dollars

Can you give me a discount?

Yes, we will lower twenty percent

Do you have cheaper ones?

Yes, of course let me and I'll show you

Can I measure them?

Of course try them with peace of mind

What kind of shoes do you recommend?

For your comfort I recommend some tennis or low sneakers

How do You think they fit me?

They look beautiful and you look very comfortable

What days do you have promotions?

Every Friday and Saturday from seven in the morning to midday

Pd: Los audios se los enviare por Whatsapp.