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Marjorie Rosenberg
Aims Tasks
determining what makes a good discussing elements of a good sales pitch
sales pitch and potential problems and problems a salesperson might have
being able to find answers in a talk answering questions about a video
deciding on vocabulary definitions matching terms to their definitions and
give a short summary using notes using them to give a short summary
deciding on true and false working in groups on objections and
statements based on a video reasons to buy a product
coming up with objections and carrying out a sales discussion and
reasons to buy a product dealing with objections
being able to observe and give observing sales pitches and giving
feedback feedback
This activity can be used as a stand-alone activity or used together with Business
Advantage Advanced, Martin Lisboa and Michael Handford, Unit 3.
Level
Advanced (C1–C2)
Timing
55 minutes without the follow-up activity
This should include the discussions, watching the two clips, checking answers,
setting up the sales talks and holding the conversations in front of the observers.
Lead-in (5 minutes)
Students work in groups to discuss sales pitches and the elements found in them as
well as the problems that can arise. They then present their ideas to the class.
Complex versus simple sales pitches
Discussion (5 minutes)
Students discuss questions before watching Norb Mayrhofer from Procter & Gamble
in Video 1 (length 1:55). They then check their answers to these questions.
Key
1 When the person making the decision needs a lot of convincing.
2 Don’t waste time on him or her.
3 Try to find out how the person will make his or her decision so that you can tailor
your presentation to suit the situation.
4 You can waste a lot of time and energy and something you never considered
comes up and you lose the sale.
Vocabulary (5 minutes)
Students work together to match words to their definitions.
Key
1E, 2C, 3G, 4A, 5D, 6B, 7C
Aims Tasks
determining what makes a good discussing elements of a good sales pitch
sales pitch and potential problems and problems a salesperson might have
being able to find answers in a talk answering questions about a video
deciding on vocabulary definitions matching terms to their definitions and
give a short summary using notes using them to give a short summary
deciding on true and false working in groups on objections and
statements based on a video reasons to buy a product
coming up with objections and carrying out a sales discussion and
reasons to buy a product dealing with objections
being able to observe and give observing sales pitches and giving
feedback feedback
Lead-in
Work in a small group and write down elements of what makes a good sales pitch as
well as the problems which could arise. Talk to your group and decide if there is a
difference depending on the product and the situation. Present your ideas to the
class and discuss them.
Complex versus simple sales pitches
Discussion
You are going to watch Norb Mayrhofer, General Manager, North American
Commercial Products, Procter & Gamble talking about sales pitches. Discuss the
questions with a partner and note down your answers. Then watch and see if your
answers match what he says.
1 In which situation do you need to give a longer presentation to a client?
2 What should you do if you realise that someone cannot be convinced?
3 What should you do in a sales pitch before you present any data and why?
4 What is the worst thing that can happen with a sales pitch?